Condensed Consolidated Statements of Operations (Unaudited) (USD $) In Thousands, except Share data	3 Months Ended				6 Months Ended
	Jun. 30, 2011		Jun. 30, 2010		Jun. 30, 2011		Jun. 30, 2010
Revenue:
Software licenses	$ 9,123		$ 4,832		$ 17,959		$ 10,571
Support and maintenance	16,978		15,145		33,108		30,788
Professional services	23,059		17,870		41,826		35,300
Hosting	14,165		13,927		28,272		26,274
Total revenue	63,325		51,774		121,165		102,933
Operating expenses:
Cost of software licenses	525	[1]	569	[1]	1,124	[1]	951	[1]
Cost of professional services, support and maintenance	24,943	[1]	20,661	[1]	48,056	[1]	40,075	[1]
Cost of hosting	7,031	[1]	6,893	[1]	14,376	[1]	13,561	[1]
Selling and marketing	7,208		6,871		14,489		13,555
Product development	8,537		8,753		17,320		17,473
General and administrative	9,546		5,928		16,312		12,975
Depreciation and amortization	2,575		2,635		5,108		5,021
Total operating expenses	60,365		52,310		116,785		103,611
Operating income (loss)	2,960		(536)		4,380		(678)
Interest income	66		55		113		111
Interest expense	(54)		(118)		(206)		(238)
Other non-operating expenses	(746)		(315)		(928)		(472)
Interest and other expense, net	(734)		(378)		(1,021)		(599)
Income (loss) before income tax expense	2,226		(914)		3,359		(1,277)
Income tax expense	(719)		(860)		(1,170)		(1,553)
Net income (loss)	$ 1,507		$ (1,774)		$ 2,189		$ (2,830)
Net income (loss) per share:
Basic	$ 0.03		$ (0.03)		$ 0.04		$ (0.05)
Diluted	$ 0.03		$ (0.03)		$ 0.04		$ (0.05)
Weighted average common shares outstanding - basic	53,565,639		51,843,559		53,474,733		51,791,139
Weighted average common shares outstanding - diluted	54,430,596		51,843,559		54,277,418		51,791,139

[1] Excludes charges for depreciation. Cost of software licenses includes amortization of acquired technology.