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Revenues - Disaggregation of Revenue (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Disaggregation of Revenue [Line Items]        
Revenue $ 4,744 $ 4,243 $ 13,730 $ 12,468
Time-and-materials [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 2,342 2,201 6,865 6,413
Fixed-price [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,876 1,568 5,341 4,593
Transaction or volume-based [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 526 474 1,524 1,462
North America [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 3,486 3,179 10,141 9,375
United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 430 345 1,203 996
Europe, excluding United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 484 437 1,422 1,293
Europe [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 914 782 2,625 2,289
Rest of World [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 344 282 964 804
Consulting And Technology Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 2,990 2,642 8,585 7,646
Outsourcing Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,754 1,601 5,145 4,822
Financial Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,544 1,469 4,504 4,316
Financial Services [Member] | Time-and-materials [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 922 932 2,729 2,689
Financial Services [Member] | Fixed-price [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 527 450 1,498 1,377
Financial Services [Member] | Transaction or volume-based [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 95 87 277 250
Financial Services [Member] | North America [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,075 1,033 3,137 3,023
Financial Services [Member] | United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 140 123 395 353
Financial Services [Member] | Europe, excluding United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 187 181 565 554
Financial Services [Member] | Europe [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 327 304 960 907
Financial Services [Member] | Rest of World [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 142 132 407 386
Financial Services [Member] | Consulting And Technology Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,049 984 3,028 2,864
Financial Services [Member] | Outsourcing Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 495 485 1,476 1,452
Products and Resources [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,107 927 3,160 2,748
Products and Resources [Member] | Time-and-materials [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 468 392 1,332 1,164
Products and Resources [Member] | Fixed-price [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 530 434 1,517 1,286
Products and Resources [Member] | Transaction or volume-based [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 109 101 311 298
Products and Resources [Member] | North America [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 749 666 2,190 1,975
Products and Resources [Member] | United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 125 96 347 278
Products and Resources [Member] | Europe, excluding United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 145 97 380 300
Products and Resources [Member] | Europe [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 270 193 727 578
Products and Resources [Member] | Rest of World [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 88 68 243 195
Products and Resources [Member] | Consulting And Technology Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 715 564 1,999 1,674
Products and Resources [Member] | Outsourcing Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 392 363 1,161 1,074
Communication, Media and Technology [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 739 616 2,099 1,822
Communication, Media and Technology [Member] | Time-and-materials [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 437 372 1,256 1,112
Communication, Media and Technology [Member] | Fixed-price [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 265 218 744 638
Communication, Media and Technology [Member] | Transaction or volume-based [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 37 26 99 72
Communication, Media and Technology [Member] | North America [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 500 426 1,420 1,286
Communication, Media and Technology [Member] | United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 121 86 332 249
Communication, Media and Technology [Member] | Europe, excluding United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 34 43 121 122
Communication, Media and Technology [Member] | Europe [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 155 129 453 371
Communication, Media and Technology [Member] | Rest of World [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 84 61 226 165
Communication, Media and Technology [Member] | Consulting And Technology Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 441 369 1,259 1,055
Communication, Media and Technology [Member] | Outsourcing Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 298 247 840 767
Healthcare Segment [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,354 1,231 3,967 3,582
Healthcare Segment [Member] | Time-and-materials [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 515 505 1,548 1,448
Healthcare Segment [Member] | Fixed-price [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 554 466 1,582 1,292
Healthcare Segment [Member] | Transaction or volume-based [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 285 260 837 842
Healthcare Segment [Member] | North America [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,162 1,054 3,394 3,091
Healthcare Segment [Member] | United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 44 40 129 116
Healthcare Segment [Member] | Europe, excluding United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 118 116 356 317
Healthcare Segment [Member] | Europe [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 162 156 485 433
Healthcare Segment [Member] | Rest of World [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 30 21 88 58
Healthcare Segment [Member] | Consulting And Technology Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 785 725 2,299 2,053
Healthcare Segment [Member] | Outsourcing Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue $ 569 $ 506 $ 1,668 $ 1,529