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Revenues - Disaggregation of Revenue (Details) - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Disaggregation of Revenue [Line Items]        
Revenue $ 4,585 $ 4,000 $ 8,986 $ 8,225
Time-and-materials [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 2,290 2,061 4,523 4,212
Fixed-price [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,784 1,471 3,465 3,025
Transaction or volume-based [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 511 468 998 988
North America [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 3,372 3,006 6,655 6,196
United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 403 314 773 651
Europe, excluding United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 482 419 938 856
Europe [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 885 733 1,711 1,507
Rest of World [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 328 261 620 522
Consulting And Technology Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 2,871 2,457 5,595 5,004
Outsourcing Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,714 1,543 3,391 3,221
Financial Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,502 1,396 2,960 2,847
Financial Services [Member] | Time-and-materials [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 908 873 1,807 1,757
Financial Services [Member] | Fixed-price [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 500 444 971 927
Financial Services [Member] | Transaction or volume-based [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 94 79 182 163
Financial Services [Member] | North America [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,049 978 2,062 1,990
Financial Services [Member] | United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 130 110 255 230
Financial Services [Member] | Europe, excluding United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 186 182 378 373
Financial Services [Member] | Europe [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 316 292 633 603
Financial Services [Member] | Rest of World [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 137 126 265 254
Financial Services [Member] | Consulting And Technology Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,012 933 1,979 1,880
Financial Services [Member] | Outsourcing Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 490 463 981 967
Products and Resources [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,055 867 2,053 1,821
Products and Resources [Member] | Time-and-materials [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 446 363 864 772
Products and Resources [Member] | Fixed-price [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 506 409 987 852
Products and Resources [Member] | Transaction or volume-based [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 103 95 202 197
Products and Resources [Member] | North America [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 723 620 1,441 1,309
Products and Resources [Member] | United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 116 89 222 182
Products and Resources [Member] | Europe, excluding United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 132 94 235 203
Products and Resources [Member] | Europe [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 248 183 457 385
Products and Resources [Member] | Rest of World [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 84 64 155 127
Products and Resources [Member] | Consulting And Technology Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 668 520 1,284 1,110
Products and Resources [Member] | Outsourcing Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 387 347 769 711
Communication, Media and Technology [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 703 580 1,360 1,206
Communication, Media and Technology [Member] | Time-and-materials [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 422 357 819 740
Communication, Media and Technology [Member] | Fixed-price [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 249 201 479 420
Communication, Media and Technology [Member] | Transaction or volume-based [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 32 22 62 46
Communication, Media and Technology [Member] | North America [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 469 409 920 860
Communication, Media and Technology [Member] | United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 112 79 211 163
Communication, Media and Technology [Member] | Europe, excluding United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 44 41 87 79
Communication, Media and Technology [Member] | Europe [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 156 120 298 242
Communication, Media and Technology [Member] | Rest of World [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 78 51 142 104
Communication, Media and Technology [Member] | Consulting And Technology Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 422 338 818 686
Communication, Media and Technology [Member] | Outsourcing Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 281 242 542 520
Healthcare Segment [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,325 1,157 2,613 2,351
Healthcare Segment [Member] | Time-and-materials [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 514 468 1,033 943
Healthcare Segment [Member] | Fixed-price [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 529 417 1,028 826
Healthcare Segment [Member] | Transaction or volume-based [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 282 272 552 582
Healthcare Segment [Member] | North America [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 1,131 999 2,232 2,037
Healthcare Segment [Member] | United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 45 36 85 76
Healthcare Segment [Member] | Europe, excluding United Kingdom [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 120 102 238 201
Healthcare Segment [Member] | Europe [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 165 138 323 277
Healthcare Segment [Member] | Rest of World [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 29 20 58 37
Healthcare Segment [Member] | Consulting And Technology Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue 769 666 1,514 1,328
Healthcare Segment [Member] | Outsourcing Services [Member]        
Disaggregation of Revenue [Line Items]        
Revenue $ 556 $ 491 $ 1,099 $ 1,023