Segment Reporting (Tables)

12 Months Ended

Dec. 31, 2021

Segment Reporting [Abstract]

Schedule of Financial Information by Reportable Segment

In accordance with the segment reporting topic of the FASB Codification, we present below financial information by reportable segment for 2021, 2020 and 2019 (in thousands):

	Year Ended December 31,
	2021								2020
	Americas		EMEA		APAC		Consolidated		Americas		EMEA		APAC		Consolidated
Revenue:
Cloud subscriptions	$	103,863	$	15,380	$	2,952	$	122,195	$	69,469	$	8,465	$	1,896	$	79,830
Software license		29,300		5,729		2,041		37,070		30,509		4,308		3,467		38,284
Maintenance		113,169		23,091		9,581		145,841		116,309		22,208		9,231		147,748
Services		256,392		66,131		12,276		334,799		232,954		58,360		12,255		303,569
Hardware		23,491		243		4		23,738		16,698		241		2		16,941
Total revenue		526,215		110,574		26,854		663,643		465,939		93,582		26,851		586,372
Costs and Expenses:
Cost of revenue		225,799		58,593		13,435		297,827		202,421		53,661		13,805		269,887
Operating expenses		202,217		16,496		4,856		223,569		174,477		14,461		4,540		193,478
Depreciation and amortization		7,020		738		156		7,914		7,932		823		191		8,946
Total costs and expenses		435,036		75,827		18,447		529,310		384,830		68,945		18,536		472,311
Operating income	$	91,179	$	34,747	$	8,407	$	134,333	$	81,109	$	24,637	$	8,315	$	114,061

	Year Ended December 31, 2019
	Americas		EMEA		APAC		Consolidated
Revenue:
Cloud subscriptions	$	40,927	$	4,762	$	1,142	$	46,831
Software license		34,544		11,518		2,793		48,855
Maintenance		118,891		21,322		9,017	$	149,230
Services		283,008		60,618		16,890		360,516
Hardware		12,464		53	-		$	12,517
Total revenue		489,834		98,273		29,842		617,949
Costs and Expenses:
Cost of revenue		218,850		51,938		14,179		284,967
Operating expenses		185,399		18,635		5,037		209,071
Depreciation and amortization		6,961		766		260		7,987
Total costs and expenses		411,210		71,339		19,476		502,025
Operating income	$	78,624	$	26,934	$	10,366	$	115,924

Goodwill, Long-Lived Assets and Total Assets by Reportable Segment

In the following table, we present goodwill, long-lived assets, and total assets by reportable segment as of December 31, 2021 and 2020 (in thousands):

	As of December 31, 2021								As of December 31, 2020
	Americas		EMEA		APAC		Consolidated		Americas		EMEA		APAC		Consolidated
Goodwill, net	$	54,766	$	5,510	$	1,963	$	62,239	$	54,766	$	5,523	$	1,963	$	62,252
Long lived assets		51,246		8,214		1,940		61,400		54,309		8,015		1,035		63,359
Total assets		468,600		54,021		17,087		539,708		405,618		47,529		12,265		465,412