Operating Segments (Tables)

6 Months Ended

Jun. 30, 2015

Revenues, Expenses and Operating Income by Reporting Segment

The following table presents the revenues, expenses and operating income by reportable segment for the three and six months ended June 30, 2015 and 2014 (in thousands):

	Three Months Ended June 30,
	2015								2014
	Americas		EMEA		APAC		Consolidated		Americas		EMEA		APAC		Consolidated
Revenue:
License	$	17,294	$	2,115	$	349	$	19,758	$	14,498	$	1,621	$	1,870	$	17,989
Services		88,563		14,504		4,277		107,344		73,884		13,851		5,784		93,519
Hardware and other		11,297		556		154		12,007		10,251		439		332		11,022
Total revenue		117,154		17,175		4,780		139,109		98,633		15,911		7,986		122,530
Costs and Expenses:
Cost of revenue		47,251		8,639		2,874		58,764		41,385		7,551		3,634		52,570
Operating expenses		32,013		3,908		1,152		37,073		30,766		4,049		1,156		35,971
Depreciation and amortization		1,676		112		110		1,898		1,355		72		62		1,489
Total costs and expenses		80,940		12,659		4,136		97,735		73,506		11,672		4,852		90,030
Operating income	$	36,214	$	4,516	$	644	$	41,374	$	25,127	$	4,239	$	3,134	$	32,500

	Six Months Ended June 30,
	2015								2014
	Americas		EMEA		APAC		Consolidated		Americas		EMEA		APAC		Consolidated
Revenue:
Software license	$	32,777	$	5,648	$	647	$	39,072	$	25,956	$	6,071	$	3,069	$	35,096
Services		170,775		28,704		9,068		208,547		144,788		24,715		10,929		180,432
Hardware and other		23,561		1,128		324		25,013		19,244		804		517		20,565
Total revenue		227,113		35,480		10,039		272,632		189,988		31,590		14,515		236,093
Costs and Expenses:
Cost of revenue		93,652		17,546		5,803		117,001		78,034		15,027		7,061		100,122
Operating expenses		63,794		7,671		2,249		73,714		59,986		8,119		2,338		70,443
Depreciation and amortization		3,271		225		183		3,679		2,708		147		122		2,977
Total costs and expenses		160,717		25,442		8,235		194,394		140,728		23,293		9,521		173,542
Operating income	$	66,396	$	10,038	$	1,804	$	78,238	$	49,260	$	8,297	$	4,994	$	62,551

License Revenue

Revenues

License revenues related to the Company’s warehouse and non-warehouse product groups for the three and six months ended June 30, 2015 and 2014 are as follows (in thousands):

	Three Months Ended June 30,				Six Months Ended June 30,
	2015		2014		2015		2014
Warehouse	$	10,995	$	9,373	$	21,920	$	20,041
Non-Warehouse		8,763		8,616		17,152		15,055
Total software license revenue	$	19,758	$	17,989	$	39,072	$	35,096

Sales Revenue, Services, Net

Revenues

The Company’s services revenues, which consist of fees generated from professional services and customer support and software enhancements related to its software products, for the three and six months ended June 30, 2015 and 2014 are as follows (in thousands):

	Three Months Ended June 30,				Six Months Ended June 30,
	2015		2014		2015		2014
Professional services	$	76,548	$	65,702	$	149,207	$	125,124
Customer support and software enhancements		30,796		27,817		59,340		55,308
Total services revenue	$	107,344	$	93,519	$	208,547	$	180,432