Segment Reporting (Tables)

12 Months Ended

Dec. 31, 2024

Segment Reporting [Abstract]

Schedule of Financial Information by Reportable Segment

In accordance with the segment reporting topic of the FASB Codification, we present below financial information by reportable segment for 2024, 2023 and 2022 (in thousands):

	Year Ended December 31,
	2024									2023
	Americas		EMEA		APAC		Consolidated			Americas		EMEA		APAC		Consolidated
Revenue:
Cloud subscriptions	$	264,331	$	62,779	$	10,093	$	337,203		$	205,611	$	42,243	$	6,758	$	254,612
Software license		12,251		1,376		1,458		15,085			12,040		2,925		3,241		18,206
Maintenance		110,751		18,349		9,204		138,304			114,963		19,721		9,252		143,936
Services		389,550		107,384		28,583		525,517			362,979		101,254		23,636		487,869
Hardware		25,603		635		5		26,243			23,602		495		5		24,102
Total revenue		802,486		190,523		49,343		1,042,352			719,195		166,638		42,892		928,725
Costs and Expenses:
Cost of revenue	$	351,112	$	98,051	$	21,817		470,980			321,701		89,523		19,390		430,614
Operating expenses		278,803		19,062		5,610		303,475			257,172		19,889		5,417		282,478
Depreciation and amortization		5,228		914		159		6,301			5,164		503		85		5,752
Total costs and expenses		635,143		118,027		27,586		780,756			584,037		109,915		24,892		718,844
Operating income	$	167,343	$	72,496	$	21,757	$	261,596		$	135,158	$	56,723	$	18,000	$	209,881
Interest income								6,029									5,304
Other (loss) income, net								(811	)								(1,514	)
Income before income taxes							$	266,814								$	213,671

	Year Ended December 31, 2022
	Americas		EMEA		APAC		Consolidated
Revenue:
Cloud subscriptions	$	148,943	$	22,988	$	4,527	$	176,458
Software license		16,364		6,380		2,104		24,848
Maintenance		113,258		19,784		9,156		142,198
Services		295,998		79,628		18,470		394,096
Hardware		29,321		158		5		29,484
Total revenue		603,884		128,938		34,262		767,084
Costs and Expenses:
Cost of revenue		271,222		71,108		15,907		358,237
Operating expenses		227,409		17,187		4,888		249,484
Depreciation and amortization		5,964		613		86		6,663
Total costs and expenses		504,595		88,908		20,881		614,384
Operating income	$	99,289	$	40,030	$	13,381	$	152,700
Interest income								596
Other (loss) income, net								4,825
Income before income taxes							$	158,121

Goodwill, Long-Lived Assets and Total Assets by Reportable Segment

In the following table, we present goodwill, long-lived assets, and total assets by reportable segment as of December 31, 2024 and 2023 (in thousands):

	As of December 31, 2024								As of December 31, 2023
	Americas		EMEA		APAC		Consolidated		Americas		EMEA		APAC		Consolidated
Goodwill, net	$	54,766	$	5,497	$	1,963	$	62,226	$	54,766	$	5,506	$	1,963	$	62,235
Long lived assets		83,517		11,501		2,538		97,556		53,061		10,129		2,696		65,886
Total assets		633,157		102,222		22,172		757,551		566,826		85,709		20,819		673,353