Segment Reporting - Schedule of Financial Information by Reportable Segment (Detail) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2023	Dec. 31, 2022	Dec. 31, 2021
Segment Reporting Information [Line Items]
Total revenue	$ 928,725	$ 767,084	$ 663,643
Cost of revenue	430,614	358,237	297,827
Operating expenses	282,478	249,484	223,569
Depreciation and amortization	5,752	6,663	7,914
Total costs and expenses	718,844	614,384	529,310
Operating income	209,881	152,700	134,333
Americas
Segment Reporting Information [Line Items]
Total revenue	719,195	603,884	526,215
Cost of revenue	321,701	271,222	225,799
Operating expenses	257,172	227,409	202,217
Depreciation and amortization	5,164	5,964	7,020
Total costs and expenses	584,037	504,595	435,036
Operating income	135,158	99,289	91,179
EMEA
Segment Reporting Information [Line Items]
Total revenue	166,638	128,938	110,574
Cost of revenue	89,523	71,108	58,593
Operating expenses	19,889	17,187	16,496
Depreciation and amortization	503	613	738
Total costs and expenses	109,915	88,908	75,827
Operating income	56,723	40,030	34,747
APAC
Segment Reporting Information [Line Items]
Total revenue	42,892	34,262	26,854
Cost of revenue	19,390	15,907	13,435
Operating expenses	5,417	4,888	4,856
Depreciation and amortization	85	86	156
Total costs and expenses	24,892	20,881	18,447
Operating income	18,000	13,381	8,407
Cloud Subscriptions
Segment Reporting Information [Line Items]
Total revenue	254,612	176,458	122,195
Cloud Subscriptions | Americas
Segment Reporting Information [Line Items]
Total revenue	205,611	148,943	103,863
Cloud Subscriptions | EMEA
Segment Reporting Information [Line Items]
Total revenue	42,243	22,988	15,380
Cloud Subscriptions | APAC
Segment Reporting Information [Line Items]
Total revenue	6,758	4,527	2,952
Software License
Segment Reporting Information [Line Items]
Total revenue	18,206	24,848	37,070
Cost of revenue	1,351	2,126	2,309
Software License | Americas
Segment Reporting Information [Line Items]
Total revenue	12,040	16,364	29,300
Software License | EMEA
Segment Reporting Information [Line Items]
Total revenue	2,925	6,380	5,729
Software License | APAC
Segment Reporting Information [Line Items]
Total revenue	3,241	2,104	2,041
Maintenance
Segment Reporting Information [Line Items]
Total revenue	143,936	142,198	145,841
Maintenance | Americas
Segment Reporting Information [Line Items]
Total revenue	114,963	113,258	113,169
Maintenance | EMEA
Segment Reporting Information [Line Items]
Total revenue	19,721	19,784	23,091
Maintenance | APAC
Segment Reporting Information [Line Items]
Total revenue	9,252	9,156	9,581
Services
Segment Reporting Information [Line Items]
Total revenue	487,869	394,096	334,799
Services | Americas
Segment Reporting Information [Line Items]
Total revenue	362,979	295,998	256,392
Services | EMEA
Segment Reporting Information [Line Items]
Total revenue	101,254	79,628	66,131
Services | APAC
Segment Reporting Information [Line Items]
Total revenue	23,636	18,470	12,276
Hardware
Segment Reporting Information [Line Items]
Total revenue	24,102	29,484	23,738
Hardware | Americas
Segment Reporting Information [Line Items]
Total revenue	23,602	29,321	23,491
Hardware | EMEA
Segment Reporting Information [Line Items]
Total revenue	495	158	243
Hardware | APAC
Segment Reporting Information [Line Items]
Total revenue	$ 5	$ 5	$ 4