Organization, Consolidation and Summary of Significant Accounting Policies - Additional Information (Detail)	12 Months Ended
	Dec. 31, 2023 USD ($) Customer Segment	Dec. 31, 2022 USD ($) Customer	Dec. 31, 2021 USD ($) Customer
Organization Consolidation And Summary Of Significant Accounting Policies [Line Items]
Credit loss reserve	$ 900,000	$ 600,000
Other provisions for doubtful accounts valuation allowance	$ 4,400,000	$ 5,400,000
Percentage of revenue accounted for by top 5 customers	11.00%	11.00%	12.00%
Number of customers accounting for more than 10% of revenue | Customer	0	0	0
Number of customers accounting for more than 10% of accounts receivable | Customer	0	0
Cash	$ 184,500,000
Cash equivalents	86,200,000
Money market funds	79,700,000
Investments	0
Revenue recognized in the reporting period from performance obligations satisfied in prior periods	0
Revenue expected to be recognized from remaining performance obligations	$ 1,400,000,000
Percentage of remaining performance obligation to be recognized as cloud revenue	98.00%
Remaining performance obligation, explanation	We expect to recognize revenue on approximately 40% of these remaining performance obligations over the next 24 months with the majority of the remaining balance recognized over the following 36 months.
Percentage of expected revenue recognition	40.00%
Revenue, practical expedient, remaining performance obligation, description	We apply the practical expedient to expense sales commissions when the amortization period would have been one year or less.
Amortization of sales commissions	$ 9,800,000	$ 7,500,000	$ 5,200,000
Impairment losses	0	0	0
Depreciation and amortization expense	5,752,000	6,663,000	7,914,000
Impairment charges of long-lived assets	0	0	0
Impairment charges of intangible assets	0	0	0
Impairment charges of goodwill	0	0
Accumulated impairment losses	0
Goodwill, net	$ 62,235,000	62,230,000
Customer's license amortization period	5 years
Number of reportable segments | Segment	3
Advertising expense	$ 2,400,000	2,300,000	2,300,000
Services
Organization Consolidation And Summary Of Significant Accounting Policies [Line Items]
Amount recorded for potential service revenue adjustments	$ 4,900,000	5,400,000	2,500,000
Office Equipment
Organization Consolidation And Summary Of Significant Accounting Policies [Line Items]
Property and equipment estimated useful life	5 years
Furniture and Fixtures
Organization Consolidation And Summary Of Significant Accounting Policies [Line Items]
Property and equipment estimated useful life	7 years
Leasehold Improvements
Organization Consolidation And Summary Of Significant Accounting Policies [Line Items]
Leasehold improvements useful life	lesser of their useful lives or the term of the lease.
Balance as of December 31, 2020
Organization Consolidation And Summary Of Significant Accounting Policies [Line Items]
Deferred revenue recognized	$ 200,300,000
Sales Commission
Organization Consolidation And Summary Of Significant Accounting Policies [Line Items]
Deferred commissions	39,600,000	29,900,000
Sales Commission | Other Assets
Organization Consolidation And Summary Of Significant Accounting Policies [Line Items]
Deferred commissions	29,600,000	21,900,000
Sales Commission | Prepaid Expenses
Organization Consolidation And Summary Of Significant Accounting Policies [Line Items]
Deferred commissions	10,000,000	8,000,000
Americas
Organization Consolidation And Summary Of Significant Accounting Policies [Line Items]
Accounts receivable, net	137,200,000	133,600,000
Depreciation and amortization expense	5,164,000	5,964,000	7,020,000
Goodwill, net	54,766,000	54,766,000
EMEA
Organization Consolidation And Summary Of Significant Accounting Policies [Line Items]
Accounts receivable, net	34,600,000	28,100,000
Depreciation and amortization expense	503,000	613,000	738,000
Goodwill, net	5,506,000	5,501,000
APAC
Organization Consolidation And Summary Of Significant Accounting Policies [Line Items]
Accounts receivable, net	9,400,000	5,000,000
Depreciation and amortization expense	85,000	86,000	156,000
Goodwill, net	1,963,000	1,963,000
India
Organization Consolidation And Summary Of Significant Accounting Policies [Line Items]
Certificates of deposit	6,500,000
Other (Loss) Income, Net
Organization Consolidation And Summary Of Significant Accounting Policies [Line Items]
Foreign exchange gains (losses)	$ (1,500,000)	$ 4,700,000	$ (200,000)