Segment Reporting (Tables)

12 Months Ended

Dec. 31, 2022

Segment Reporting [Abstract]

Schedule of Financial Information by Reportable Segment

In accordance with the segment reporting topic of the FASB Codification, we present below financial information by reportable segment for 2022, 2021 and 2020 (in thousands):

	Year Ended December 31,
	2022								2021
	Americas		EMEA		APAC		Consolidated		Americas		EMEA		APAC		Consolidated
Revenue:
Cloud subscriptions	$	148,943	$	22,988	$	4,527	$	176,458	$	103,863	$	15,380	$	2,952	$	122,195
Software license		16,364		6,380		2,104		24,848		29,300		5,729		2,041		37,070
Maintenance		113,258		19,784		9,156		142,198		113,169		23,091		9,581		145,841
Services		295,998		79,628		18,470		394,096		256,392		66,131		12,276		334,799
Hardware		29,321		158		5		29,484		23,491		243		4		23,738
Total revenue		603,884		128,938		34,262		767,084		526,215		110,574		26,854		663,643
Costs and Expenses:
Cost of revenue		271,222		71,108		15,907		358,237		225,799		58,593		13,435		297,827
Operating expenses		227,409		17,187		4,888		249,484		202,217		16,496		4,856		223,569
Depreciation and amortization		5,964		613		86		6,663		7,020		738		156		7,914
Total costs and expenses		504,595		88,908		20,881		614,384		435,036		75,827		18,447		529,310
Operating income	$	99,289	$	40,030	$	13,381	$	152,700	$	91,179	$	34,747	$	8,407	$	134,333

	Year Ended December 31, 2020
	Americas		EMEA		APAC		Consolidated
Revenue:
Cloud subscriptions	$	69,469	$	8,465	$	1,896	$	79,830
Software license		30,509		4,308		3,467		38,284
Maintenance		116,309		22,208		9,231		147,748
Services		232,954		58,360		12,255		303,569
Hardware		16,698		241		2		16,941
Total revenue		465,939		93,582		26,851		586,372
Costs and Expenses:
Cost of revenue		202,421		53,661		13,805		269,887
Operating expenses		174,477		14,461		4,540		193,478
Depreciation and amortization		7,932		823		191		8,946
Total costs and expenses		384,830		68,945		18,536		472,311
Operating income	$	81,109	$	24,637	$	8,315	$	114,061

Goodwill, Long-Lived Assets and Total Assets by Reportable Segment

In the following table, we present goodwill, long-lived assets, and total assets by reportable segment as of December 31, 2022 and 2021 (in thousands):

	As of December 31, 2022								As of December 31, 2021
	Americas		EMEA		APAC		Consolidated		Americas		EMEA		APAC		Consolidated
Goodwill, net	$	54,766	$	5,501	$	1,963	$	62,230	$	54,766	$	5,510	$	1,963	$	62,239
Long lived assets		47,591		6,640		1,136		55,367		51,246		8,214		1,940		61,400
Total assets		488,064		65,491		16,623		570,178		468,600		54,021		17,087		539,708