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UNAUDITED QUARTERLY RESULTS - Summary of Unaudited Quarterly Data (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 6 Months Ended 9 Months Ended 12 Months Ended
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Jun. 30, 2019
Jun. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Quarterly Financial Information Disclosure [Abstract]                              
Net revenues $ 71,650 $ 72,960 $ 73,022 $ 73,873 $ 77,155 $ 82,928 $ 82,253 $ 73,822 $ 146,668 $ 156,075 $ 219,628 $ 239,003 $ 291,505 $ 316,158 $ 280,718
Costs of sales and services, exclusive of depreciation and amortization 27,703 27,549 26,045 25,649 27,022 28,212 27,638 24,777 $ 51,694 $ 52,415 $ 79,243 $ 80,628 106,946 107,649 106,217
Costs of customer support 6,450 8,145 8,726 8,790 8,305 7,984 8,841 7,387         32,111 32,517 25,757
Exit activities, restructuring and impairments 3,547 3,792 231 1,416 2,266 2,347 826 (33)         $ 8,986 $ 5,406 $ 6,249
Net loss attributable to INAP shareholders $ (76,178) $ (24,083) $ (17,982) $ (20,007) $ (18,880) $ (14,840) $ (13,802) $ (13,678)              
Basic and diluted net loss per share (in dollars per share) $ (3.21) $ (1.02) $ (0.76) $ (0.85) $ (0.80) $ (0.73) $ (0.69) $ (0.68)         $ (5.81) $ (2.95) $ (2.33)