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OPERATING SEGMENTS AND GEOGRAPHIC INFORMATION
12 Months Ended
Dec. 31, 2019
Segment Reporting [Abstract]  
OPERATING SEGMENTS AND GEOGRAPHIC INFORMATION
OPERATING SEGMENTS AND GEOGRAPHIC INFORMATION

Operating Segments Information
 
The Company has two reportable segments: INAP US and INAP INTL. Our INAP US segment consists of US Colocation, US Cloud, and US Network services based in the United States. Our INAP INTL segment consists of these same services based in countries other than the United States, and Ubersmith.

Each segment is managed as an operation with well-established strategic directions and performance requirements. Each segment reports to the Chief Operating Officer. The Chief Operating Officer reports directly to the Company's CODM. The CODM evaluates segment performance using business unit contribution which is defined as business unit revenues less direct costs of sales and services, customer support, and sales and marketing, exclusive of depreciation and amortization.
  
Our services, which are included within both our reportable segments, are described as follows:

Colocation
 
Colocation involves providing conditioned power with back-up capacity and physical space within data centers along with associated services such as interconnection, remote hands, environmental controls, monitoring and security while allowing our customers to deploy and manage their servers, storage and other equipment in our secure data centers. We design the data center infrastructure, procure the capital equipment, deploy the infrastructure and are responsible for the operation and maintenance of the facility.

Cloud
 
Cloud services involve providing compute resources and storage services on demand via an integrated platform that includes our automated bare metal solutions. We offer our next generation cloud platforms in our high density colocation facilities and utilize the INAP performance IP for low latency connectivity. 

Network
 
Network services includes our patented Performance IP™ service, content delivery network services, as well as our IP routing hardware and software platform. By intelligently routing traffic with redundant, high-speed connections over multiple, major Internet backbones, our IP connectivity provides high-performance and highly-reliable delivery of content, applications and communications to end users globally. We deliver our IP connectivity with 94 network POPs around the world.

The following table provides segment results, with prior period amounts reclassified to conform to the current presentation (in thousands):
 
 
Year Ended December 31,
 
 
2019
 
2018
 
2017
Revenues:
 
 

 
 

 
 

INAP US
 
$
228,744

 
$
247,146

 
$
215,770

INAP INTL
 
62,761

 
69,012

 
64,948

Total revenues
 
291,505

 
316,158

 
280,718

 
 
 
 
 
 
 
Costs of sales and services, customer support and sales and marketing:
 
 

 
 

 
 

INAP US
 
129,329

 
135,179

 
128,062

INAP INTL
 
39,270

 
45,124

 
37,829

Total costs of sales and services, customer support and sales and marketing
 
168,599

 
180,303

 
165,891

 
 
 
 
 
 
 
Segment profit:
 
 

 
 

 
 

INAP US
 
99,415

 
111,967

 
87,708

INAP INTL
 
23,491

 
23,888

 
27,119

Total segment profit
 
122,906

 
135,855

 
114,827

 
 
 
 
 
 
 
Goodwill and intangibles impairment
 
59,126

 

 

Exit activities, restructuring and impairments
 
8,986

 
5,406

 
6,249

Other operating expenses, including sales, general and administrative and depreciation and amortization expenses
 
123,221

 
123,302

 
102,240

(Loss) income from operations
 
(68,427
)
 
7,147

 
6,338

Non-operating expenses
 
71,390

 
67,565

 
51,458

Loss before income taxes and equity in earnings of equity-method investment
 
$
(139,817
)
 
$
(60,418
)
 
$
(45,120
)


The CODM does not manage the operating segments based on asset allocations. Therefore, assets by operating segment have not been provided.

We discuss goodwill by segment in Note 6, "Goodwill and Other Intangible Assets" and as mentioned in that note, we did record an impairment charge during the year ended December 31, 2019. No impairment charge was recorded during the year ended December 31, 2018.
 
Revenue by Product

Revenue by product, with sales and usage-based taxes excluded, is as follows (in thousands):
 
 
Year Ended December 31,
 
 
2019
 
2018
 
2017
 
 
 

 
 

 
 

Colocation
 
$
115,653

 
$
130,086

 
$
124,083

Network Services
 
56,630

 
64,111

 
67,435

Cloud
 
119,222

 
121,961

 
89,200

 
 
$
291,505

 
$
316,158

 
$
280,718



In accordance with ASC 606, the Company disaggregates revenue from contracts with customers based on the timing of revenue recognition. The Company determined that disaggregating revenue into these categories depicts how the nature, amount, timing and uncertainty of revenue and cash flows are affected by economic factors. As discussed herein and in Note 2, "Summary of Significant Accounting Policies," the Company's business consists of INAP US and INAP INTL colocation, cloud and network services. The following table presents disaggregated revenues by category as follows (in thousands):

 
Year Ended December 31, 2019
 
 
 
 
 
INAP US
 
INAP INTL
 
 
 
 
Colocation
$
109,850

 
$
5,803

Network Services
45,589

 
11,041

Cloud
73,305

 
45,917

 
$
228,744

 
$
62,761



 
Year Ended December 31, 2018
 
 
 
 
 
INAP US
 
INAP INTL
 
 
 
 
Colocation
$
124,244

 
$
5,842

Network Services
52,748

 
11,363

Cloud
70,154

 
51,807

 
$
247,146

 
$
69,012



Geographic Information
 
Revenues are allocated to countries based on location of services. Revenues, by country with revenues over 10% of total revenues, are as follows (in thousands): 
 
 
Year Ended December 31,
 
 
2019
 
2018
 
2017
Revenues:
 
 

 
 

 
 

United States
 
$
232,735

 
$
251,444

 
$
220,018

Canada
 
33,089

 
37,956

 
38,750

Other countries
 
25,681

 
26,758

 
21,950

 
 
$
291,505

 
$
316,158

 
$
280,718


 
Net property and equipment, by country with assets over 10% of total property and equipment, is as follows (in thousands):
 
 
December 31,
 
 
2019
 
2018
United States
 
$
176,922

 
$
439,753

Canada
 
29,671

 
38,718

Other countries
 
8,518

 
5,835

 
 
$
215,111

 
$
484,306