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OPERATING SEGMENTS
9 Months Ended
Sep. 30, 2019
Segment Reporting [Abstract]  
OPERATING SEGMENTS
OPERATING SEGMENTS

The Company has two reportable segments: INAP US and INAP INTL. These segments are comprised of strategic businesses that are defined by the location of the service offerings. Our INAP US segment consists of US Colocation, US Cloud, and US Network services based in the United States. Our INAP INTL segment consists of these same services based in countries other than the United States, and Ubersmith.

Each segment is managed as an operation with well-established strategic directions and performance requirements. Each segment is led by a separate General Manager who reports to the Chief Operating Officer. The Chief Operating Officer reports directly to the Company's CODM. The CODM evaluates segment performance using business unit contribution which is defined as business unit revenues less direct costs of sales and services, customer support, and sales and marketing, exclusive of depreciation and amortization.
  
Our services, which are included within both our reportable segments, are described as follows:

Colocation
 
Colocation involves providing conditioned power with back-up capacity and physical space within data centers along with associated services such as interconnection, remote hands, environmental controls, monitoring and security while allowing our customers to deploy and manage their servers, storage and other equipment in our secure data centers. We design the data center infrastructure, procure the capital equipment, deploy the infrastructure and are responsible for the operation and maintenance of the facility.

Cloud
 
Cloud services involve providing compute resources and storage services on demand via an integrated platform that includes our automated bare metal solutions. We offer our next generation cloud platforms in our high density colocation facilities and utilize the INAP Performance IP for low latency connectivity. 

Network
 
Network services includes our patented Performance IP™ service, content delivery network services, as well as our IP routing hardware and software platform. By intelligently routing traffic with redundant, high-speed connections over multiple, major Internet backbones, our IP connectivity provides high-performance and highly-reliable delivery of content, applications and communications to end users globally. We deliver our IP connectivity through 100 network POPs around the world.

The following table provides segment results (in thousands):
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2019
 
2018
 
2019
 
2018
Revenues:
 
 

 
 

 
 
 
 
INAP US
 
$
56,947

 
$
65,678

 
$
171,928

 
$
186,821

INAP INTL
 
15,931

 
17,294

 
47,648

 
52,314

Net revenues
 
72,878

 
82,972

 
219,576

 
239,135

 
 
 
 
 
 
 
 
 
Cost of sales and services, customer support and sales and marketing:
 
 

 
 

 
 
 
 
INAP US
 
32,920

 
35,197

 
97,780

 
99,532

INAP INTL
 
10,148

 
11,478

 
29,892

 
34,483

Total costs of sales and services, customer support and sales and marketing
 
43,068

 
46,675

 
127,672

 
134,015

 
 
 
 
 
 
 
 
.

Segment profit:
 
 

 
 

 
 
 
 
INAP US
 
24,027

 
30,481

 
74,148

 
87,289

INAP INTL
 
5,783

 
5,816

 
17,756

 
17,831

Total segment profit
 
29,810

 
36,297

 
91,904

 
105,120

 
 
 
 
 
 
 
 
 
Exit activities, restructuring and impairments
 
3,792

 
2,347

 
5,439

 
3,140

Other operating expenses, including sales, general and administrative and depreciation and amortization expenses
 
29,954

 
31,253

 
91,885

 
95,404

(Loss) income from operations
 
(3,936
)
 
2,697

 
(5,420
)
 
6,576

Non-operating expenses
 
19,919

 
17,989

 
56,906

 
50,143

Loss before income taxes and equity in earnings of equity-method investment
 
$
(23,855
)
 
$
(15,292
)
 
$
(62,326
)
 
$
(43,567
)

The CODM does not manage the operating segments based on asset allocations. Therefore, assets by operating segment have not been provided.