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OPERATING SEGMENTS - Summary of operating results for business segments (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2018
Mar. 31, 2017
Revenues:    
Total revenues $ 74,201 $ 72,133
Direct costs of sales and services, customer support and sales and marketing, exclusive of depreciation and amortization:    
Total direct costs of sales and services, customer support and sales and marketing 41,670 44,459
Business unit contribution:    
Total business unit contribution 32,531 27,674
Exit activities, restructuring and impairments (33) 1,023
Other operating expenses, including depreciation and amortization 31,685 26,159
Income from operations 879 492
Non-operating expenses 14,812 8,234
Loss before income taxes, non-controlling interest and equity in earnings of equity-method investment (13,933) (7,742)
INAP US    
Revenues:    
Total revenues 57,076 55,461
Direct costs of sales and services, customer support and sales and marketing, exclusive of depreciation and amortization:    
Total direct costs of sales and services, customer support and sales and marketing 30,537 35,457
Business unit contribution:    
Total business unit contribution 26,539 20,004
INAP INTL    
Revenues:    
Total revenues 17,125 16,672
Direct costs of sales and services, customer support and sales and marketing, exclusive of depreciation and amortization:    
Total direct costs of sales and services, customer support and sales and marketing 11,133 9,002
Business unit contribution:    
Total business unit contribution $ 5,992 $ 7,670