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Note 13 - Significant Concentrations
12 Months Ended
Dec. 31, 2020
Notes to Financial Statements  
Concentration Risk Disclosure [Text Block]
13.
Significant Concentrations
 
Significant customer
 
No
customers accounted for
10%
or more of total revenue during
2020
or
2019.
 
Kodak Alaris had accounts receivable balances of approximately
$866,000,
or
15%
of total accounts receivable, at
December 31, 2020. 
Honeywell International, Inc. and affiliated entities (“Honeywell”) had accounts receivable balances of approximately
$680,000,
or
12%
of total accounts receivable, at
December 31, 2020.
 
Honeywell had accounts receivable balances of approximately
$1.2
million, or
13%
of total accounts receivable, at
December 31, 2019.
 
Significant supplier
 
We are authorized to sell Windows IoT operating systems in Canada, the United States, Argentina, Brazil, Chile, Mexico, Peru, Venezuela, Puerto Rico, Columbia, and several Caribbean countries. Our distribution agreement for sales of Windows IoT operating systems in the European Union (“E.U.”), the European Free Trade Association, Turkey and Africa, expired on
June 30, 2019
and was
not
renewed thereafter. We generated approximately
3%
of our Partner Solutions software sales under this agreement in
2019.
 
We have also entered into ODAs with Microsoft pursuant to which we are licensed to sell Microsoft Windows Mobile operating systems to customers in North America, South America, Central America (excluding Cuba), Japan, Taiwan, Europe, the Middle East, and Africa. The ODAs to sell Windows Mobile operating systems are effective through
April 30, 2022.
 
There is
no
automatic renewal provision in any of these agreements, and these agreements can be terminated unilaterally by Microsoft at any time.
 
The majority of our revenue continues to be derived from reselling Microsoft Windows Embedded and IoT operating system software to device makers. The sale of Microsoft operating systems has historically accounted for substantially all of our Partner Solutions revenue.
 
Microsoft currently offers a distributor incentives program through which we earn rebates pursuant to predefined objectives related to sales of Microsoft Windows IoT operating systems. In accordance with program rules, we allocate a portion of the incentive earnings to reduce cost of revenue with the remaining portion utilized to offset qualified marketing expenses in the period the expenditures are claimed and approved. During
2019,
20%
was allocated to offset cost of revenue and the remaining
80%
was potentially available to offset qualified marketing expenses. During the
second
quarter of
2020
the program allocation was changed by Microsoft to a
50/50
split between the
two
components.
 
Under this rebate program, we recorded rebate credits as follows (in thousands):
 
   
Year Ended December 31,
 
   
2020
   
2019
 
Reductions to cost of revenue
  $
757
    $
314
 
Reductions to marketing expense
  $
1,115
    $
1,217