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Note 10 - Significant Risk Concentrations
9 Months Ended
Sep. 30, 2020
Notes to Financial Statements  
Concentration Risk Disclosure [Text Block]
10.
Significant Risk Concentrations
 
Significant Customers
 
No
customers accounted for
10%
or more of total revenue for each of the
three
and
nine
months ended
September 30, 2020
and
2019
.
 
Kodak Alaris had accounts receivable balances of
$645
thousand or approximately
12%
of total accounts receivable at
September 30, 2020. 
H
oneywell International, Inc. and affiliated entities (“Honeywell”) had accounts receivable balances of 
$552
thousand or approximately
10%
of total accounts receivable at
September 30, 2020
and
$1.2
million or approximately
13%
of total accounts receivable at
December 31, 2019
.
No
other customer accounted for
10%
or more of total accounts receivable at
September 30, 2020
or
December 31, 2019
.
 
 
Significant Supplier
 
Effective
March 1, 2019,
pursuant to a Global Partnership Agreement with Microsoft, we are authorized to sell Windows Embedded operating systems in Canada, the United States, Argentina, Brazil, Chile, Mexico, Peru, Venezuela, Puerto Rico, Columbia, and several Caribbean countries. Of our total revenue,
79%
in
2019
resulted from the sale of Windows IoT operating systems. We have also entered into OEM distributor agreements (“ODAs”) with Microsoft pursuant to which we are licensed to sell Microsoft Windows Mobile operating systems to customers in North America, South America, Central America (excluding Cuba), Japan, Taiwan, Europe, the Middle East, and Africa. The ODAs to sell Windows Mobile operating systems are effective through
April 30, 2022.
 
Software sales under these agreements constitute a significant portion of our Partner Solutions revenue and total revenue. There is
no
automatic renewal provision in any of these agreements, and these agreements can be terminated unilaterally by Microsoft at any time.
 
Microsoft currently offers a rebate program to sell Microsoft Windows Embedded operating systems pursuant to which we earn money for achieving certain predefined objectives. In accordance with Microsoft rebate program rules:
 
•    For the
three
months ended
September 30, 2020, 
we allocated
50%
of rebates to reduce cost of sales, with the remaining
50%
potentially available to offset qualified marketing expenses related to Microsoft Azure products in the period that expenditures are claimed and approved.
 
•    For the
six
months ended
June 30, 2020,
we allocated 
20%
of rebates to reduce cost of sales, with the remaining
80%
potentially available to offset qualified marketing expenses related to Microsoft Azure products in the period that expenditures are claimed and approved.
 
•    For the
three
and
nine
months ended
September 30, 2019,
respectively, we allocated
20%
of rebates to reduce cost of sales, with the remaining
80%
potentially available to offset qualified marketing expenses related to Microsoft Azure products in the period that expenditures are claimed and approved.
 
Under this rebate program, we recorded rebate credits as follows (in thousands):
 
   
Three Months Ended September 30,
   
 Nine Months Ended September 30,
 
   
2020
   
2019
   
2020
   
2019
 
Reductions to cost of revenue
  $
500
    $
87
    $
654
    $
240
 
Reductions to marketing expense
  $
123
    $
597
    $
1,026
    $
1,027
 
 
There was a balance of approximately
$122,000
in qualified outstanding rebate credits at
September 30, 2020
, which will be accounted for as a reduction in marketing expense in the period in which qualified program expenditures are claimed and approved.