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Supplemental Financial Information (Details 8) (USD $)
In Millions, unless otherwise specified
1 Months Ended 3 Months Ended 9 Months Ended
Aug. 31, 2012
Jul. 31, 2012
Aug. 31, 2011
Jul. 31, 2011
Sep. 30, 2012
Sep. 30, 2011
Sep. 30, 2012
Sep. 30, 2011
Accrued Rebate Activity                
Beginning balance             $ 317 $ 270
Charged as a reduction to revenue         216 184 512 498
Reversal of unclaimed rebates             (8) (11)
Payments             (441) (417)
Ending balance         380 340 380 340
Warranty Reserve Activity                
Beginning balance             14 13
Charged to costs and expenses 2 2 2 2 2 2 4 8
Payments             (4) (7)
Ending balance         14 14 14 14
Restructuring Activity                
Beginning balance             8  
Charged to expense         2 17 6 17
Cash Payments             (10)  
Ending balance         $ 4   $ 4