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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Revenues:        
Total revenues $ 127,408 $ 119,693 $ 349,416 $ 352,796
Cost of revenues:        
Total cost of revenues 21,736 23,815 70,270 75,338
Gross profit 105,672 95,878 279,146 277,458
Operating expenses:        
Sales and marketing 35,330 43,935 109,799 140,968
Research and development 26,638 27,457 78,606 83,436
General and administrative 19,733 19,900 60,514 63,684
Digital asset impairment losses 44,242 0 44,242 0
Total operating expenses 125,943 91,292 293,161 288,088
(Loss) income from operations (20,271) 4,586 (14,015) (10,630)
Interest income, net 209 2,941 2,627 8,520
Other (expense) income, net (2,971) 1,882 (4,532) 30,717
(Loss) income before income taxes (23,033) 9,409 (15,920) 28,607
(Benefit from) provision for income taxes (8,804) (291) (5,735) 6,419
Net (loss) income $ (14,229) $ 9,700 $ (10,185) $ 22,188
Basic earnings per share [1] $ (1.48) $ 0.95 $ (1.04) $ 2.16
Weighted average shares outstanding used in computing basic (loss) earnings per share 9,616 10,251 9,777 10,273
Diluted earnings per share [1] $ (1.48) $ 0.94 $ (1.04) $ 2.15
Weighted average shares outstanding used in computing diluted (loss) earnings per share 9,616 10,309 9,777 10,336
Product licenses        
Revenues:        
Total revenues $ 29,573 $ 18,972 $ 56,973 $ 57,384
Cost of revenues:        
Total cost of revenues 545 526 1,729 1,597
Subscription services        
Revenues:        
Total revenues 8,305 7,894 24,294 22,142
Cost of revenues:        
Total cost of revenues 3,656 3,889 11,512 10,976
Total product licenses and subscription services        
Revenues:        
Total revenues 37,878 26,866 81,267 79,526
Cost of revenues:        
Total cost of revenues 4,201 4,415 13,241 12,573
Product support        
Revenues:        
Total revenues 71,352 72,885 212,548 217,313
Cost of revenues:        
Total cost of revenues 5,679 6,922 19,234 21,710
Other services        
Revenues:        
Total revenues 18,178 19,942 55,601 55,957
Cost of revenues:        
Total cost of revenues $ 11,856 $ 12,478 $ 37,795 $ 41,055
[1] Basic and fully diluted (loss) earnings per share for class A and class B common stock are the same.