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BASIS OF PRESENTATION - Restructuring and Other Charges (Details)
$ in Thousands
9 Months Ended 12 Months Ended
Sep. 30, 2020
USD ($)
Sep. 30, 2019
USD ($)
Dec. 31, 2019
facility
Restructuring and other charges      
Number of office facilities closed | facility     1
Restructuring and other charges $ 992 $ 703  
Accrued employee termination benefits 133 216  
Customer allowance for doubtful accounts      
Increase in customer allowance for doubtful accounts due to COVID-19 3,276 181  
Employee separations      
Restructuring and other charges      
Restructuring and other charges $ 992 553  
Lease termination costs      
Restructuring and other charges      
Restructuring and other charges   $ 150