BUSINESS SEGMENTS (Tables)

12 Months Ended

Dec. 31, 2019

Segment Reporting [Abstract]

Segment Revenues

Segment Revenues

The following tables present our revenues disaggregated by segment and major revenue stream for the last three fiscal years:

	2019
($ in millions)	North American Full-Service			North American Limited-Service			Asia Pacific			Other International			Total
Gross fee revenues	$	1,299		$	966		$	477		$	555		$	3,297
Contract investment amortization	(35		)	(13		)	(2		)	(12		)	(62		)
Net fee revenues	1,264			953			475			543			3,235
Owned, leased, and other revenue	581			134			178			663			1,556
Cost reimbursement revenue	11,610			2,291			536			1,149			15,586
Total segment revenue	$	13,455		$	3,378		$	1,189		$	2,355		$	20,377
Unallocated corporate													595
Total revenue													$	20,972

	2018
($ in millions)	North American Full-Service			North American Limited-Service			Asia Pacific			Other International			Total
Gross fee revenues	$	1,255		$	903		$	479		$	518		$	3,155
Contract investment amortization	(33		)	(12		)	(2		)	(11		)	(58		)
Net fee revenues	1,222			891			477			507			3,097
Owned, leased, and other revenue	593			128			182			668			1,571
Cost reimbursement revenue	11,257			2,198			459			1,091			15,005
Total segment revenue	$	13,072		$	3,217		$	1,118		$	2,266		$	19,673
Unallocated corporate													1,085
Total revenue													$	20,758

	2017
($ in millions)	North American Full-Service			North American Limited-Service			Asia Pacific			Other International			Total
Gross fee revenues	$	1,202		$	842		$	431		$	476		$	2,951
Contract investment amortization	(25		)	(11		)	(1		)	(13		)	(50		)
Net fee revenues	1,177			831			430			463			2,901
Owned, leased, and other revenue	697			132			191			685			1,705
Cost reimbursement revenue	11,035			2,256			433			1,140			14,864
Total segment revenue	$	12,909		$	3,219		$	1,054		$	2,288		$	19,470
Unallocated corporate													982
Total revenue													$	20,452

Segment Profits

Segment Profits

 

($ in millions)	2019			2018			2017
North American Full-Service	$	1,148		$	1,153		$	1,238
North American Limited-Service	852			786			827
Asia Pacific	369			456			361
Other International	435			570			420
Unallocated corporate	(837		)	(302		)	386
Interest expense, net of interest income	(368		)	(318		)	(250		)
Income taxes	(326		)	(438		)	(1,523		)
Net income	$	1,273		$	1,907		$	1,459

Depreciation and Amortization

Depreciation, Amortization, and Other

 

($ in millions)	2019		2018		2017
North American Full-Service	$	199	$	82	$	82
North American Limited-Service	19		15		14
Asia Pacific	25		26		32
Other International	71		70		71
Unallocated corporate	27		33		30
	$	341	$	226	$	229

Capital Expenditures

Capital Expenditures

($ in millions)	2019		2018		2017
North American Full-Service	$	270	$	290	$	21
North American Limited-Service	17		15		10
Asia Pacific	2		6		12
Other International	164		40		42
Unallocated corporate	200		205		155
	$	653	$	556	$	240