6-K 1 y03558e6vk.htm TELSTRA CORPORATION LIMITED TELSTRA CORPORATION LIMITED
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SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 6-K

REPORT OF FOREIGN ISSUER

PURSUANT TO RULE 13a-16 OR 15d-16 OF THE
SECURITIES EXCHANGE ACT OF 1934

Date: For the period ending 30 September 2004

TELSTRA CORPORATION LIMITED

ACN 051 775 556

242 Exhibition Street
Melbourne Victoria 3000
Australia

Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.

             
  Form 20-F  þ       Form 40-F  o

Indicate by check mark whether the registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934

         
  Yes  o   No  þ

If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b):



 


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INDEX

Mr Sam Chisholm announces his retirement from the Telstra Board at the 28 October 2004 AGM

Telstra secures Damovo Australia for $64.3 million

Telstra announces next step in voice over IP to residential customers

Telstra Announces Board Nominations

Notice of ceasing to be a substantial holder

Telstra Corporation Limited 2004 Annual Report

Telstra Corporation Limited 2004 Annual Review

Telstra Corporation Limited Notice of Meeting

International Investor Roadshow presentation - Hong Kong CSLA conference

Telstra Announces $750 million Off-Market Share Buy-Back Details

2004 updated Debt Issuance Program Information Memorandum

 


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(TELSTRA LOGO)

     
1 September 2004
  Office of the Company Secretary
 
   
The Manager
  Level 41
  242 Exhibition Street
Company Announcements Office
  MELBOURNE VIC 3000
Australian Stock Exchange
  AUSTRALIA
10th Floor, 20 Bond Street
   
SYDNEY NSW 2000
  Telephone 03 9634 6400
  Facsimile   03 9632 3215

ELECTRONIC LODGEMENT

Dear Sir or Madam

Mr Sam Chisholm announces his retirement from the Telstra Board at the 28 October 2004 AGM

Mr Sam Chisholm announced today that he would be retiring from the Telstra Board at the company’s annual general meeting on 28 October 2004. Mr Chisholm has been a director of Telstra since November 2000. Mr Chisholm will continue to serve as Chairman of FOXTEL.

Telstra Chairman, Mr Donald McGauchie, thanked Mr Chisholm for his valuable contribution as a director and wished him well. Mr McGauchie said he was confident that Mr Chisholm would continue to make a significant contribution to Telstra and its shareholders in his role as Chairman of FOXTEL.

Yours sincerely

-s- Douglas Gration

Douglas Gration
Company Secretary

Telstra Corporation Limited
ACN 051 775 556
ABN 33 051 775 556

 


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(MEDIA RELEASE LOGO)   (TELSTRA LOGO)
     
6 September 2004   300/2004

Telstra secures Damovo Australia for $64.3 million

Telstra today announced it had signed an agreement to acquire leading business solutions provider Damovo Australia for an enterprise value of $64.3 million, positioning it well in the fast growing IP Customer Premises Equipment (CPE) sector.

Damovo is a large national multi-vendor CPE maintenance provider covering leading CPE brands including Ericsson, NEC, Fujitsu, Nortel, Mitel, Cisco, Siemens and Alcatel. Damovo also resells PABX and IP enabled PABX products and applications for Ericsson, Mitel and other leading vendors and also provides call centre solutions for large and medium sized companies.

This acquisition underpins Telstra’s strategy to deliver growth by offering business customers the ability to source the full range of telecommunications and IT services through a single provider.

Telstra Business and Government Group Managing Director, David Thodey, said Damovo provided Telstra with additional capability to provide PABX services as a part of an integrated telecommunication solution and also the provision of services such as voice and call centre solutions that Telstra manages on behalf of our customers.

“Additionally, as businesses consider IP in the coming years, Damovo will give us significant CPE maintenance and product capability alongside our industry leading IP networks and applications such as telephony and multi-media.”

Telstra’s Business and Government Managing Director, Business segment, Christine Holgate, said Telstra’s ability to package IP CPE with carriage and applications was critical at a time when many businesses were upgrading their CPE.

“Damovo allows Telstra to tailor end to end communication packages for small and medium businesses that provide them with the productivity and competitive advantages of new technologies,” Ms Holgate said.

According to analysts, Frost and Sullivan, IP PABX is expected to make up more than 50 per cent of the CPE market from the current 35 per cent by 2007. Damovo is well positioned to take advantage of this trend as a leading provider of CPE equipment and maintenance services supported by a well-respected national dealer network.

“Telstra will have a strong platform from which it can benefit as many businesses commence upgrading their CPE capability in 2005 when the six year life cycle for PABX systems finishes following Y2K upgrades,” Ms Holgate said.

Telstra’s national media inquiry line is 13,1639 and Media Centre is located at:
www.telstra.com.au/communications/media

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“Telstra will complement its core strength in telecommunications with Damovo’s capabilities in designing, installing, maintaining and managing customers’ CPE requirements using its well established sales and maintenance businesses and dealer networks.

The acquisition recognises Telstra’s customer feedback that they want a single point of contact for all CPE and network related issues.”

Ms Holgate said customers were seeking a staged transition to IP environments that maximised the use of their existing PABX equipment.

“The move to IP has been supported by significant investments in PABX functionality and this has ensured that both CPE and network based IP services remain important solutions for customers,” she said.

The acquisition met Telstra’s investment criteria providing operational control, being EPS accretive and cash flow positive in year two and was consistent with its capital management strategy. The acquisition price represents an EBITDA multiple of approximately five times Damovo’s latest management forecasts.

Damovo currently manages more than 4000 business customers including ANZ Bank, Australian Taxation Office, and Department of Foreign Affairs. It also partners with Telstra on several of its largest services contracts including National Australia Bank.

Completion of the transaction is subject to some contractual conditions and Telstra expects to complete the acquisition in the coming weeks.

Telstra media contact:

Warwick Ponder
02 9298 4619

Page 2 of 2


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(MEDIA RELEASE LOGO)   (TELSTRA LOGO)
     
7 September 2004   297/2004

Telstra announces next step in voice over IP to residential customers

Telstra today announced the next stage of its deployment of voice over internet protocol (VoIP) technology.

Voice over broadband, using Internet Protocol or IP, will be available to Australian residential customers in 2005 following the completion of technical trials, which are underway, and investment in requisite hardware and software.

VoIP has been available to Telstra corporate customers for more than a year.

With the recent growth in residential broadband services, fast approaching one million subscribers on Telstra’s networks, there is now a mass market base to which voice over broadband can be offered.

Telstra announced it had selected Lucent Technologies for its ‘best of breed’ software and systems to proceed with market trials. With this deployment, Telstra will have a VoIP capability which can be scaled to a national level as customer demand grows.

The major investment is in ‘softswitches’ and related media gateways which will see Telstra’s annual $80 million capex spend on conventional local switching gear be progressively redirected to IP switches at lower total costs. (The trunk network already uses similar technology-Voice on Packet Core).

Telstra CEO, Ziggy Switkowski, said today: “VoIP is the next technology shaping the telecommunications industry, and represents a natural evolution of our network.

“Telstra intends to fully exploit VoIP, building on our lead in the corporate market, and is now putting in place the capabilities needed to support mass market development.”

Group Managing Director, Telstra Technology, Innovation and Product, Ted Pretty, said: “Telstra’s investment in this area, through our partnership with Lucent Technologies, will see steady introduction of broadband voice, new services like click-to-call, email notification of voice mail, a self-service web interface for management of calls and functions, and eventually multimedia services such as video conferencing, to customers of our broadband services.

He said: “VoIP is not yet a replacement for Telstra’s world class PSTN network in which substantial investment continues to be made. Instead, voice over broadband using IP is expected to be initially attractive as a second or additional fixed line.”

Telstra Corporation Limited
ABN 33 051 775 556

 


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(MEDIA RELEASE LOGO)   (TELSTRA LOGO)

Voice over broadband requires better than entry level (upstream) bandwidth to avoid some limitations of quality, needs local mains power, calls to 000 will be marked ‘location unknown’ to the emergency services operator, different key combinations are needed to use some familiar features, and some new advanced features will require replacement of existing analogue phones with new IP handsets.

Mr Pretty said: “These considerations may constrain widespread adoption in the immediate future, but will be extensively tested and addressed during our market trials in early 2005.”

Telstra’s experience with IP telephony in the corporate market confirmed that this emerging technology should add to customer satisfaction through the enormous power of the internet protocol and its many functions.

“Over time, some conventional circuit switched fixed services will transition to broadband telephony (and wireless alternatives), but Telstra’s outlook anticipates progressive adoption on a timescale allowing us to optimise returns on legacy and future investments,” he said.

Telstra Media Contact:
Pat O’Beirne
Tel: 03 9634 2864
Mbl: 0407 041836

Telstra’s national media inquiry line is 13,1639 and the Telstra Corporate Communications
Centre is located at: www.telstra.com.au/communications/media

Telstra Corporation Limited
ABN 33 051 775 556

 


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(MEDIA RELEASE LOGO)   (TELSTRA LOGO)
     
8 September 2004   304/2004

Telstra Announces Board Nominations

Seven nominations for election to the Telstra Board of Directors have been received and will be voted on at the Annual General Meeting (AGM) to be held in Melbourne on Thursday, 28 October, Telstra Chairman, Mr Donald McGauchie, announced today.

Two of the nominations are from serving directors, Ms Belinda Hutchinson and Mr Charles Macek, who are retiring by rotation and standing for re-election. The Telstra Board recommends the re-election of these directors.

Mr Sam Chisholm will retire from the Board at the AGM and has not offered himself for reelection.

The other nominations are from Mr Leonard Cooper, Ms Megan Cornelius, Mr Paul Higgins, Mr Ange Kenos and Mr Mervyn Vogt.

Details of each nominee are:

Mr Leonard Cooper

Age 63, Victorian Secretary, CEPU – Communications Division (Telecommunications and Service Branch); Director, Victorian Electrical, Printing, Information and Communications (EPIC) State Training Advisory Board. Mr Cooper has trained in Telstra and worked as a Technician, Technical Officer, and Technical Instructor and has been associated with Telstra and telecommunications for his entire working life. Mr. Cooper actively assists the Telstra Shareholders Organisation (SHOT). Mr Cooper was formerly director of a job placement agency and is director of a training company specialising in the telecommunications and information industries.

Ms Megan Cornelius AM, BA, FAICD, FAIM, FACS

Age 58, Managing Director, Expertise Australia Pty Ltd and Expertise Technology Pty Ltd; Member, NSW Council of Australian Institute of Company Directors (AICD), University Council and Advisory Board of the National Offshore Petroleum Safety Authority (commencing January 2005); Fellow, University of Technology Sydney. Previous board positions held include Australia Post, Civil Aviation Safety Authority, Powercor, NSW Casino Control Authority, Information Industries Board, the Industries Research and Development Board, and Chairman of the NSW Information Industries Advisory Council.

Dr Paul Higgins, BV Sc, BAnim Sci, MSc, FAICD

Age 43, Chairman, Australian Pork Limited; Director, Auspork Limited and Director and Consultant, Emergent Futures Pty Ltd. Dr Higgins has had former roles as Director of the Australian Animal Health Council Pty Ltd and the Regional Enterprise Network (Central Victoria). Dr Higgins was also formerly Managing Director of the Daylesford Abattoir and Chairman of the Pork Council of Australia.

Telstra Corporation Limited
ABN 33 051 775 556

2


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Ms Belinda Hutchinson (Director of Telstra since November 2001), BEc, FCA

Age 51, Director, Energy Australia Limited, QBE Insurance Group Limited, St Vincent’s and Mater Health Sydney Ltd and State Library of NSW. Consultant, Macquarie Bank Limited. Ms Hutchinson has a long association with the banking industry and has been associated with the Macquarie Bank since 1993. Ms Hutchinson was an Executive Director of Macquarie Bank and was previously a Vice President of Citibank Ltd.

Mr Ange Kenos

Age 48, Mr Kenos has served on the Boards of the RACV, the Royal Victorian Eye and Ear Hospital and was Vice Chairman of the SIO Consumer Appeals Council (Australia’s first and only insurance ombudsman body). He is Vice President of the Australian Federation of Civil Celebrants, Vice President of the Australian National Flag Association (Vic) and has strong links to crime prevention and consumer representation. Mr Kenos is a former naval officer, and is an Olympic weightlifting coach.

Mr Charles Macek (Director of Telstra since November 2001), BEc, MAdmin, FSIA, FAICD, FCPA, FAIM

Age 57, Chairman, Sustainable Investment Research Institute Pty Ltd and Financial Reporting Council (FRC); Director, Vertex Capital Pty Ltd, Williamson Community Leadership Program Ltd and Wesfarmers Ltd; Victorian Councillor, Australian Institute of Company Directors. Former roles include 16 years as Founding Managing Director and Chief Investment Officer and subsequently Chairman of County Investment Management Ltd. He was also formerly Chairman and Director of IOOF Holdings Ltd and Centre for Eye Research Australia Ltd and a Director of Famoice Technology Pty Ltd. Mr Macek has had a long association with the finance and investment industry.

Mr Mervyn Vogt

Age 72, Past MACE and AIMM. Lecturer in Education, Educational Technology, Perception & Communication, Foundation Director Victorian Teachers Union (VTU) Credit Union, Vice-President VTU, Member of Victorian Curriculum Advisory Board, Member Victorian Universities and Schools Examination Board (VUSEB), State Executive Member Victorian Council of School Organisations (VICSSO), Convenor of Expert Committee on Educational Technology Planning. Employee of Telstra Corporation Ltd since 1994. Elected occupational health and safety representative.

The AGM will be held at the Melbourne Convention Centre, Corner Spencer and Flinders Street, Melbourne, on Thursday 28 October, from 10.30am.

The notice of meeting, proxy form, Annual Report and Annual Review will be sent to shareholders over the coming weeks. Shareholder inquiries should be directed to the Telstra Share Registrar on 1300,88,66,77.

     
Media inquiries
  Shareholder inquiries
Angela Martinkus
  Telstra Share Registrar
(03) 9634 5611
  1300 88 66 77
0408 997 420
   

Telstra’s national media inquiry line is 13,1639 and Telstra’s Media Centre is located at:
www.telstra.com.au/communications/media

Telstra Corporation Limited
ABN 33 051 775 556

 


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    (TELSTRA LOGO)
     
9 September 2004
  Office of the Company Secretary
 
   
The Manager
  Level 41
  242 Exhibition Street
Company Announcements Office
  MELBOURNE VIC 3000
Australian Stock Exchange
  AUSTRALIA
4th Floor, 20 Bridge Street
   
SYDNEY NSW 2000
  Telephone 03 9634 6400
  Facsimile   03 9632 3215

ELECTRONIC LODGEMENT

Dear Sir or Madam

Notice of ceasing to be a substantial holder

In accordance with section 671B of the Corporations Act, Telstra attaches a Notice of Ceasing to be a Substantial Holder in relation to Commander Communications Limited (Commander) by reason of an agreement entered with Alchemy Investments Holdings Pty Limited and Babcock & Brown Pty Ltd dated 18 July 2003.

Yours sincerely

-s- Douglas Gration

Douglas Gration
Company Secretary

Telstra Corporation Limited
ACN 051 775 556
ABN 33 051 775 556

 


Table of Contents


Form 605

Corporations Act 2001
Section 671B

Notice of ceasing to be a substantial holder


     
To Company Name/Scheme
  Commander Communications Limited
 
   
ACN/ARSN
  094 233 539
 
   
1. Details of substantial holder (1)
   
 
   
Name
  Telstra Corporation Limited (ABN 3305 1775 556) and such parties listed in Annexure A to this notice (collectively the Telstra Group)
 
   
ACN/ARSN (if applicable)
 
 
   
 
             
The holder ceased to be a substantial holder on
  19 / 01 /04        
 
           
The previous notice was given to the company on
  22 / 07 /03        
 
           
The previous notice was dated
  22 / 07 /03        

2. Changes in relevant interests

Particulars of each change in, or change in the nature of, a relevant interest (2) of the substantial holder or an associate (3) in voting securities of the company or scheme, since the substantial holder was last required to give a substantial holding notice to the company or scheme are as follows:

                         
            Consideration   Class (6) and    
Date of   Person whose relevant   Nature of   given in relation   number of   Person’s votes
change
  interest changed
  change (4)
  to changes (5)
  securities affected
  affected
19/1/2004
  Telstra Group   Expiration of Relevant   Nil     28,849,780     Telstra Corporation
      Interest in the securities.               Limited

3. Changes in association

The persons who have become associates (3) of, ceased to be associates of, or have changed the nature of their association (7) with, the substantial holder in relation to voting interests in the company or scheme are as follows:

     
Name and ACN/ARSN (if applicable)   Nature of association

 
Telstra Corporation Limited
  Telstra Corporation Limited ceased to be an associate of Alchemy Investments Holdings Pty Limited pursuant an agreement entered with Alchemy Investments Holdings Pty Limited and Babcock & Brown Pty Ltd dated 18/07/03 (previously lodged with our notice of 22/07/03) on 19 January 2004. Therefore, Telstra Corporation Limited no longer has a relevant interest in any shares of Commander Communications Limited.

 


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4. Addresses

The addresses of persons named in this form are as follows:

     
Name   Address

 
Telstra Corporation Limited
  Level 41, 242 Exhibition Street
Melbourne Victoria 3000

Signature

     
print name       Douglas Gration
  Capacity Company Secretary
 
   
sign here   (-s- Douglas Gration)
  date 9 / 9 /2004

 


Table of Contents

     
Legal Group Structure
  ANNEXURE A
                     
    Country of   Immediate   Ultimate
Company name
  Incorporation
  %
  %
Parent Entity
                   
Telstra Corporation Limited
  Australia                
Controlled Entities
                   
On Australia Pty Limited
  Australia     100.00 %     100.00 %
Chief Entertainment Pty Ltd
  Australia     100.00 %     100.00 %
Telstra Corporate Services Pty Limited
  Australia     100.00 %     100.00 %
Telstra ESOP Trustee Pty Limited
  Australia     100.00 %     100.00 %
Telstra Finance Limited
  Australia     100.00 %     100.00 %
Telstra Growthshare Pty Ltd
  Australia     100.00 %     100.00 %
Telstra International Limited
  Australia     100.00 %     100.00 %
Telstra Media Pty Limited
  Australia     100.00 %     100.00 %
Telstra Multimedia Pty Limited
  Australia     100.00 %     100.00 %
Telstra Rewards Pty Ltd
  Australia     100.00 %     100.00 %
Transport Communications Australia Pty Ltd
  Australia     100.00 %     100.00 %
Telstra New Wave Pty Ltd
  Australia     100.00 %     100.00 %
Hypertokens Pty Ltd
  Australia     100.00 %     100.00 %
Data & Text Mining Technologies Pty Ltd
  Australia     100.00 %     100.00 %
Lyrebird Technologies Pty Ltd
  Australia     100.00 %     100.00 %
Hypermax Holdings Pty Ltd
  Australia     100.00 %     100.00 %
Network Design and Construction Limited
  Australia     100.00 %     100.00 %
-NDC Global Holdings Pty Limited
  Australia     100.00 %     100.00 %
NDC Telecommunications India Private Limited
  India     100.00 %     100.00 %
PT NDC Indonesia
  Indonesia     95.00 %     95.00 %
NDC Global Phillipines, Inc
  Philippines     100.00 %     100.00 %
NDC Global Holdings (Thailand) Limited
  Thailand     98.00 %     98.00 %
- NDC Global Services (Thailand) Limited
  Thailand     51.00 %     51.00 %
NDC Global Services Malaysia Sdn.Bhd
  Malaysia     100.00 %     100.00 %
-NDC Global Services Pty Limited
  Australia     100.00 %     100.00 %
Sensis Pty Ltd
  Australia     100.00 %     100.00 %
-Trader.com (Australia) Holdings Pty Limited
  Australia     100.00 %     100.00 %
Trading Post Group Pty Limited
  Australia     66.99 %     66.99 %
-Collectormania Australia Pty Ltd
  Australia     100.00 %     100.00 %
-The Personal Trading Post Pty Limited
  Australia     100.00 %     100.00 %
-Just Listed Pty Limited
  Australia     100.00 %     100.00 %
-Ad Mag SA & NSW Pty Ltd
  Australia     100.00 %     100.00 %
Ad Mag AGI Pty Limited
  Australia     100.00 %     100.00 %
-Trader.com Australia Warranties Pty Limited
  Australia     100.00 %     100.00 %
Warranty Direct (Australia) Pty Ltd
  Australia     100.00 %     100.00 %
-The Melbourne Trading Post Pty Ltd
  Australia     100.00 %     100.00 %
The National Trading Post Pty Ltd
  Australia     100.00 %     100.00 %
Australian Retirement Publications Pty Ltd
  Australia     100.00 %     100.00 %
-Auto Trader Australia Pty Ltd
  Australia     100.00 %     100.00 %
WA Auto Trading Pty Ltd
  Australia     100.00 %     100.00 %
Sydney Buy & Sell Pty Ltd
  Australia     100.00 %     100.00 %
Sydney Auto Trader Pty Ltd
  Australia     100.00 %     100.00 %
-Trader.com (Australia) Pty Limited
  Australia     100.00 %     100.00 %
Trading Post Australia Pty Limited
  Australia     100.00 %     100.00 %
Appraised Staff Agency Pty Ltd
  Australia     100.00 %     100.00 %
Tradernet Pty Limited
  Australia     100.00 %     100.00 %
Trading Post Classifieds Pty Limited
  Australia     100.00 %     100.00 %

Telstra in Confidence

Page 1


Table of Contents

     
Legal Group Structure
  ANNEXURE A
                     
    Country of   Immediate   ULtimate
Company name
  Incorporation
  %
  %
Trading Post On Line Pty Limited
  Australia     100.00 %     100.00 %
Research Resources Pty Ltd
  Australia     100.00 %     100.00 %
Queensland Trading Post Pty Ltd
  Australia     100.00 %     100.00 %
Trading Post Marketing (QLD) Pty Ltd
  Australia     100.00 %     100.00 %
Trading Post on the Net Pty Ltd
  Australia     100.00 %     100.00 %
-Trading Post Group Pty Limited
  Australia     33.01 %     33.01 %
-CitySearch Australia Pty Ltd
  Australia     100.00 %     100.00 %
CitySearch Canberra Pty Ltd
  Australia     100.00 %     100.00 %
-Sensis Holdings Pty Ltd
  Australia     100.00 %     100.00 %
Invizage Pty Ltd
  Australia     75.00 %     75.00 %
Telstra Services Solutions Holdings Limited
  Australia     100.00 %     100.00 %
-KAZ Group Limited
  Australia     100.00 %     100.00 %
KAZ Computer Services (HK) Ltd
  Hong Kong     100.00 %     100.00 %
KAZ Computer Services (SEA) Ltd
  Singapore     100.00 %     100.00 %
KAZ Business Services Pty Ltd
  Australia     100.00 %     100.00 %
Atune Financial Solutions Pty Ltd
  Australia     100.00 %     100.00 %
Fundi Software Pty Ltd
  Australia     100.00 %     100.00 %
KAZ Software Solutions Pty Ltd
  Australia     100.00 %     100.00 %
KAZ Technology Services Pty Ltd
  Australia     100.00 %     100.00 %
551 Glenferrie Road Pty Ltd
  Australia     100.00 %     100.00 %
IOCORE Asia Pacific Pty Ltd
  Australia     100.00 %     100.00 %
Techsouth Pty Ltd
  Australia     100.00 %     100.00 %
Australian Administration Services Pty Ltd
  Australia     100.00 %     100.00 %
Challenger Financial Services Pty Ltd
  Australia     100.00 %     100.00 %
Nexis Pty Ltd
  Australia     100.00 %     100.00 %
-Telstra CB.Com Limited
  Australia     100.00 %     100.00 %
-Telstra CB.fs Limited
  Australia     100.00 %     100.00 %
Telstra eBusiness Services Pty Limited
  Australia     100.00 %     100.00 %
Australasian Insurance Systems Pty Ltd
  Australia     100.00 %     100.00 %
DBA Ltd
  Australia     100.00 %     100.00 %
Brokerlink Pty Ltd
  Australia     81.33 %     81.33 %
DBA Computer Systems Pty Ltd
  Australia     100.00 %     100.00 %
Unitink Group Pty Ltd
  Australia     100.00 %     100.00 %
TRC Computer Systems Pty Ltd
  Australia     100.00 %     100.00 %
-Telstra CB.net Limited
  Australia     100.00 %     100.00 %
Telstra Communications Limited
  Australia     100.00 %     100.00 %
-Telecom Australia (Saudi) Company Limited
  Saudi Arabia     50.00 %     50.000 %
Telstra Holdings Pty Ltd
  Australia     100.00 %     100.00 %
-Beijing Australia Telecommunications Technical
  China; People's     100.00 %     100.00 %
Consulting Services Company Limited
  Republic of:                
-Telstra Global Limited
  United Kingdom     100.00 %     100.00 %
PT Telstra Nusantara
  Indonesia     100.00 %     100.00 %
Telstra Europe Limited
  United Kingdom     100.00 %     100.00 %
PSI Net UK Ltd
  United Kingdom     100.00 %     100.00 %
Cable Telecom (GB) Limited
  United Kingdom     100.00 %     100.00 %
Cable Telecom (Europe) Limited
  United Kingdom     100.00 %     100.00 %
Cable Telecommunication Limited
  United Kingdom     100.00 %     100.00 %
-Telstra Holdings (Bermuda) No 1 Limited
  Bermuda     100.00 %     100.00 %
-Tetstra Holdings (Bermuda) No 2 Limited
  Bermuda     100.00 %     100.00 %
Telstra CSL Limited
  Bermuda     100.00 %     100.00 %
Bestclass Holdings Ltd
  Virgin Islands (British)     100.00 %     100.00 %
Hong Kong CSL Limited
  Hong Kong     100.00 %     100.00 %
CSL Limited
  Hong Kong     100.00 %     100.00 %

Telstra in Confidence

Page 2


Table of Contents

     
Legal Group Structure
  ANNEXURE A
                     
    Country of   Immediate   Ultimate
Company name
  Incorporation
  %
  %
Integrated Business Systems Limited
  Hong Kong     100.00 %     100.00 %
One2Free Personalcom Limited
  Hong Kong     100.00 %     100.00 %
-Telstra IDC Holdings Limited
  Bermuda     100.00 %     100.00 %
-Telstra Inc
  United States     100.00 %     100.00 %
-Tetstra India (Private) Limited
  India     100.00 %     100.00 %
-Telstra International HK Limited
  Hong Kong     100.00 %     100.00 %
-Telstra Japan Retail KK
  Japan     100.00 %     100.00 %
-Telstra Singapore Pte Ltd
  Singapore     100.00 %     100.00 %
-Telstra Limited
  New Zealand     100.00 %     100.00 %
-Telstra New Zealand Holdings Limited
  New Zealand     100.00 %     100.00 %
TetstraClear Limited
  New Zealand     100.00 %     100.00 %
Saturn Communications Limited
  New Zealand     100.00 %     100.00 %
TetstraSaturn Holdings Limited
  New Zealand     100.00 %     100.00 %
CLEAR Communications Limited
  New Zealand     100.00 %     100.00 %
 
                100.00 %
Telstra Media Holdings Pty Limited
  Australia     100.00 %        
-Telstra Enterprise Services Pty Limited
  Australia     100.00 %     100.00 %
-Tetstra Pay TV Pty Limited
  Australia     100.00 %     100.00 %
Telstra OnAir Holdings Pty Ltd
  Australia     100.00 %     100.00 %
-Telstra OnAir Infrastructure Holdings Pty Ltd
  Australia     100.00 %     100.00 %
Telstra 3G Spectrum Holdings Pty Ltd
  Australia     100.00 %     100.00 %

This is Annexure A of 3 pages referred to in the Form 60/i. Notice of change of interests of substantial holder.

     
Name:
  Douglas Gration
Capacity:
  Company Secretary, Tetstra Corporation Limited
 
   
Signature
  -s- Douglas Gration
 
   
Date: 9 September 2004

Telstra in Confidence

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(TELSTRA ANNUAL REPORT)

 


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We are providing our report to shareholders in two parts:

  Annual Review 2004
 
  Annual Report 2004

Both parts will be lodged with the Australian Stock Exchange (ASX) and the Australian Securities & Investments Commission (ASIC) and are available on the internet:

http://www.telstra.com.au/communications/shareholder

This Annual Report is a detailed report that has been prepared by Telstra Corporation Limited as part of its statutory annual reporting obligations under section 314 of the Australian Corporations Act 2001 (Cwth). The Annual Report does not represent or summarise all publicly available information in relation to Telstra. There is other publicly available information in relation to Telstra that has been notified to the ASX and the ASIC. Some of this information has also been lodged with the United States Securities and Exchange Commission (SEC). Copies of documents lodged with the ASX and the ASIC may be obtained from the ASIC and copies of documents lodged with the SEC may be obtained from the SEC.

Nothing in the Annual Report is or shall be taken to be an invitation or an application or an offer to subscribe for, or buy shares in, Telstra.

Terms used in this report:

  We, Telstra, Telstra Group and the Company – all mean Telstra Corporation Limited, an Australian corporation, and its controlled entities as a whole; and

  Telstra entity is the legal entity, Telstra Corporation Limited.

Our fiscal year ends on 30 June. Unless we state differently, the following applies:

  Year or a fiscal year means the year ended 30 June; and

  2004 means fiscal 2004 and similarly for other fiscal years.

All amounts are expressed in Australian dollars (A$), unless otherwise stated.

A glossary of other terms used is provided to assist with the general understanding of the report. See “Contents” page.

Telstra Corporation Limited
Australian Business Number: 33 051 775 556
Registered Office: 41/242 Exhibition Street
Melbourne Vic 3000
Australia

 


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Telstra Corporation Limited and controlled entities

Summary Overview

Summary

Telstra is Australia’s leading telecommunications and information services company, with one of the best known brands in the country. We offer a full range of services and compete in all telecommunications markets throughout Australia, providing more than 10.3 million fixed line and 7.6 million mobile services across Australia.

Our main activities include the provision of:

  basic access services to most homes and businesses in Australia;
 
  local and long distance telephone calls in Australia and international calls to and from Australia;
 
  mobile telecommunications services;
 
  a comprehensive range of data and Internet services (including through Telstra BigPond, Australia’s leading Internet service provider (ISP));
 
  management of business customers’ IT and/or telecommunications services;
 
  wholesale services to other carriers, carriage service providers (CSPs) and ISPs;
 
  advertising, search and information services; and
 
  cable distribution services for FOXTEL’s cable subscription television services.

Our international business includes Hong Kong CSL Limited (CSL), one of Hong Kong’s leading mobile operators, TelstraClear Limited, the second largest full service carrier in New Zealand and Reach Ltd (REACH), Asia’s largest international wholesale carrier of combined voice, international private leased lines and Internet Protocol (IP) data services.

One of our major strengths in providing integrated telecommunications services is our extensive geographical coverage through both our fixed and mobile network infrastructure. This network and systems infrastructure underpins the carriage and termination of the majority of Australia’s domestic and international voice and data telephony traffic.

Our vision is to be Australia’s connection to the future. Our mission is to develop, design and deliver great communications solutions to all our customers. Our goal is to grow the Company profitably and provide attractive returns to our shareholders. We will achieve this by employing terrific people who work together in an operationally excellent way to deliver innovative products and outstanding service to our customers.

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Key Information

Selected financial data

We recommend that the following information be read in conjunction with our financial statements, the accompanying notes to our financial statements and other information included in this annual report.

Our selected data is from the following sources:

  financial data is derived from our audited consolidated financial statements and accompanying notes to our financial statements, which were prepared in accordance with Australian GAAP. Where this differs in material respects from USGAAP, these differences are shown in note 30 to the financial statements; and
 
  statistical data represents management’s best estimates.

Financial data

                                                 
    Year ended 30 June
    2004   2004 (1)   2003   2002   2001   2000
    (in millions, except per share amounts)
    A$
  US$
  A$
  A$
  A$
  A$
Statement of Financial Performance Data
                                               
Amounts in accordance with Australian GAAP:
                                               
Revenue from ordinary activities (2)
    21,335       14,935       21,700       20,928       23,086       20,567  
Expenses from ordinary activities (excluding depreciation, amortisation and borrowing costs) (2) (6)
    11,105       7,774       12,446       11,319       13,149       11,942  
Borrowing costs
    767       537       879       896       769       630  
Depreciation and amortisation
    3,615       2,531       3,447       3,267       2,871       2,646  
Profit before income tax expense
    5,848       4,093       4,928       5,446       6,297       5,349  
Net profit
    4,117       2,881       3,394       3,650       4,061       3,673  
Net profit available to Telstra Entity shareholders
    4,118       2,882       3,429       3,661       4,058       3,677  
Earnings per share (3)
    0.32       0.23       0.27       0.29       0.32       0.29  
Earnings per ADS (3)
    1.60       1.15       1.35       1.42       1.58       1.43  
Dividends provided for or paid (4)
    3,186       2,230       3,345       2,831       2,445       2,316  
Dividends per share (3)
    0.26       0.18       0.27       0.22       0.19       0.18  
Dividends per ADS (3)
    1.30       0.88       1.35       1.10       0.95       0.90  
Amounts in accordance with USGAAP:
                                               
Operating revenue
    20,737       14,516       20,495       20,196       19,456       19,343  
Net income
    1,381       967       3,450       3,898       3,576       4,093  
Basic earnings per share (3)
    0.11       0.08       0.27       0.31       0.28       0.32  
Basic earnings per ADS (3)
    0.55       0.38       1.35       1.55       1.41       1.59  
Dividends per ADS (5)
  US$ 0.90             US$ 0.77     US$ 0.58     US$ 0.46     US$ 1.07  
Statement of Financial Position Data (at year end)
                                               
Amounts in accordance with Australian GAAP:
                                               
Total assets
    34,993       24,495       35,599       38,219       38,003       30,578  
Current interest-bearing liabilities
    3,246       2,272       1,323       1,896       2,604       3,316  
Non-current interest-bearing liabilities
    9,014       6,310       11,232       12,481       11,915       6,744  
Shareholders’ equity/net assets
    15,361       10,753       15,422       14,106       13,722       11,602  
Amounts in accordance with USGAAP:
                                               
Total assets
    35,580       24,906       40,422       42,719       42,561       34,536  
Current borrowings
    3,246       2,272       1,323       1,866       2,604       3,316  
Non-current borrowings
    9,095       6,367       11,580       12,372       11,943       6,505  
Shareholders’ equity/net assets
    15,291       10,704       18,025       18,402       17,795       16,528  

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Key Information

Financial data

                                                 
    Year ended 30 June
    2004   2004 (1)   2003   2002   2001   2000
    (in millions, except per share amounts)
    A$
  US$
  A$
  A$
  A$
  A$
Revenue from ordinary activities comprises:
                                               
Sales revenue
    20,737       14,516       20,495       20,196       18,679       19,343  
Interest received/receivable
    55       39       84       126       103       62  
Revenue from sale of assets/investments
    330       231       859       302       3,303       842  
Dividend revenue
    1       1       1       1       16       12  
Miscellaneous revenue
    212       148       261       303       985       308  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
    21,335       14,935       21,700       20,928       23,086       20,567  
 
   
 
     
 
     
 
     
 
     
 
     
 
 


(1)   Unless otherwise noted, all amounts have been translated at the noon buying rate on 30 June 2004 of A$1.00 = US$0.70.
 
(2)   For a breakdown of operating revenue by product group and a breakdown of operating expenses by expense category, see “Operating and Financial Review and Prospects”.
 
(3)   Calculated based on the weighted average number of issued ordinary shares that were outstanding during the fiscal year and, in the case of ADS calculations, based on a ratio of five shares per ADS. As at 30 June 2004, we had issued ordinary shares of 12,628,359,026 after completing a share buy-back during fiscal 2004 of 238,241,174 ordinary shares. For each of the other years, fiscal 2000 to fiscal 2003, we had 12,866,600,200 issued ordinary shares at the end of each year. Basic earnings per share for each year was the same as diluted earnings per share.
 
(4)   During fiscal 2004, we paid dividends of A$3,186 million, being the previous year’s final dividend of A$1,544 million and the fiscal 2004 interim dividend of A$1,642 million.
 
(5)   Calculated based on dividends paid during the year on a ratio of five shares per ADS.
 
(6)   Includes our share of equity accounted net losses of joint ventures and associates.

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Key Information

Statistical data

                         
    Year ended 30 June
    2004
  2003
  2002
Billable traffic data (in millions)
                       
Local calls (number of calls)
    9,397       9,794       10,269  
National long distance minutes (1)
    8,520       9,161       9,170  
Fixed to mobile minutes
    4,226       3,944       3,691  
International direct minutes
    651       740       781  
Mobile telephone minutes (2)
    6,145       5,255       4,853  
Inbound calling product minutes
    2,708       2,655       3,345  
Network and operations data
                       
Basic access lines in service (in millions) (3)
                       
Residential
    5.96       6.20       6.41  
Business
    2.57       2.71       2.81  
 
   
 
     
 
     
 
 
Total retail customers
    8.53       8.91       9.22  
Domestic wholesale
    1.84       1.55       1.32  
 
   
 
     
 
     
 
 
Total basic access lines in service
    10.37       10.46       10.54  
 
   
 
     
 
     
 
 
ISDN access lines (basic line equivalents) (in thousands) (4)
    1,288       1,213       1,268  
Mobile services in operation (SIO) (in thousands) (5)
                       
GSM
    6,653       5,812       5,346  
CDMA
    951       757       596  
 
   
 
     
 
     
 
 
Total mobile services in operation
    7,604       6,569       5,942  
 
   
 
     
 
     
 
 
Number of SMS sent (in millions)
    1,903       1,413       1,011  
Online subscribers (in thousands)
                       
Narrowband subscribers
    1,194       1,158       1,056  
Broadband subscribers (6)
    803       361       169  
 
   
 
     
 
     
 
 
Total online subscribers
    1,997       1,519       1,225  
 
   
 
     
 
     
 
 
FOXTEL subscribers (thousands)
                       
FOXTEL cable subscribers
    478 (7)     477 (7)     487  
FOXTEL satellite subscribers
    426 (7)     358 (7)     313  
 
   
 
     
 
     
 
 
Total FOXTEL subscribers
    904 (7)     835 (7)     800  
 
   
 
     
 
     
 
 
Value-added services (thousands)
                       
Mobile MessageBank® customers
    4,931       5,499       5,062  
Easycall® call waiting customers
    5,605       5,605       5,605  
Fixed line MessageBank® customers
    1,378       1,444       1,448  
Calling number display customers
    1,142       994       897  
Employee data
                       
Domestic full-time staff (8)
    36,159       37,169       40,427  
Full-time staff and equivalents (9)
    41,941       42,064       44,977  


(1)   Includes national long distance minutes from our public switched telephone network (PSTN) and independently operated payphones to Australian fixed telephones. Excludes minutes related to calls from non-PSTN networks, such as ISDN and virtual private networks and FaxStream® services.
 
(2)   Includes all calls made from mobile telephones including long distance and international calls, excludes data, messagebank, international roaming and Hong Kong CSL.
 
(3)   Excludes advanced access services, such as ISDN and ADSL services.

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Key Information

(4)   Expressed in equivalent number of clear voice channels.
 
(5)   Excludes CSL SIOs and includes approximately 202,000 SIOs impacted by the deactivation policy change to standard re-charge period.
 
(6)   Within Broadband, retail products include cable, satellite, ISP, HyperConnect, and ADSL, while wholesale products include Flexstream®, DSL layer 2 and DSL layer 3S.
 
(7)   Includes FOXTEL direct subscribers and subscribers receiving resold FOXTEL services via Telstra.
 
(8)   Excludes offshore, casual and part time employees.
 
(9)   Includes all domestic and offshore employees, including controlled entities.

Exchange rate information

Our consolidated financial statements are shown in Australian dollars (A$) except where another currency is specified. For convenience, this report has translations of certain A$ into US dollars (US$) at an exchange rate as at 30 June 2004 of A$1.00 = US$0.6952. These translations are indicative only and do not mean that the A$ amounts could be converted to US$ at the rate indicated.

The tables below show the rates of exchange at the noon buying rate in New York City for cable transfers in foreign currencies as certified for customs purposes by the Federal Reserve Bank of New York:

  at the latest practicable date before the publication of this annual report, being 20 August 2004: A$1.00 = US$0.7238;
 
  the high and low exchange rates for six months preceding the date of this annual report:

                 
    High
  Low
February 2004
    0.7979       0.7576  
March 2004
    0.7725       0.7325  
April 2004
    0.7677       0.7198  
May 2004
    0.7337       0.6866  
June 2004
    0.7067       0.6840  
July 2004
    0.7334       0.6980  

  for the five most recent fiscal years:

                                 
Year                
ended 30   At period   Average        
June
  end
  rate (1)
  High
  Low
2000
    0.5971       0.6238       0.6703       0.5685  
2001
    0.5100       0.5372       0.5996       0.4828  
2002
    0.5628       0.5240       0.5748       0.4841  
2003
    0.6713       0.5884       0.6729       0.5280  
2004
    0.6952       0.7155       0.7979       0.6390  


(1)   The average of the noon buying rates on the last day of each month during the year.

Fluctuations in the A$ to US$ exchange rate will affect:

  the US$ equivalent of the A$ price of our shares on the Australian Stock Exchange (ASX). Consequently, this is likely to affect the market price of our American depositary shares (ADS) in the US; and
 
  the US$ amounts received by holders of ADSs on conversion by the Depositary of cash dividends paid in A$ on the shares underlying the ADSs.

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Key Information

Risk factors

The following describes some of the significant risks that could affect us. Additionally, some risks may be unknown to us and other risks, currently believed to be immaterial, could turn out to be material. All of these could materially adversely affect our business, profits, assets, liquidity and capital resources. They should be considered in connection with any forward-looking statements in this annual report and the warning regarding forward-looking statements in this section of this annual report.

We are subject to extensive regulation that may negatively affect our business and profitability by constraining our ability to pursue certain business opportunities and activities and affecting the returns we can generate on our assets

We operate in a heavily regulated environment. Australia has generally applicable and established competition law. There is further telecommunications-specific legislation that regulates matters such as carrier and CSP obligations, industry specific competition regulation and those of our services to which competitors can have access (and the terms and conditions under which we provide this access).

We are also subject to regulations that are specific to Telstra only and not applicable to our competitors. For example, under the Telstra Corporation Act 1991 (Cwth) (Telstra Act), the Communications Minister may direct us to act in particular ways that benefit the public interest even though those actions may not be in our best commercial interests.

The current Commonwealth Government has been considering the further privatisation of Telstra. It is possible that as part of this process the Commonwealth Government may seek to alter the regulatory regime by changing the environment in which we operate.

Because of these numerous factors, there is a risk that we could be exposed to significant limitations, uncommercial imposts, penalties and compensation payments in relation to our current and future activities. This may make it prudent on some occasions for us to cease or choose not to engage in business activities in which we might otherwise engage or avoid, defer or abandon certain capital projects. These regulatory risks could therefore have an adverse effect on our ability to pursue certain business opportunities and activities and the returns we can generate on our assets. This may in turn adversely affect our financial performance.

In addition, the operations of our investments in other countries are also subject to extensive regulation which has a significant effect on their businesses. Changes in the administration of those regulations or changes in the policies of the Governments of these countries could have a significant effect on the performance of our investments and on our consolidated results.

For more information regarding our regulatory environment and our obligations and potential liabilities under Australian and overseas regulations, see “Competition and Regulation - Regulation”.

Competition in the Australian telecommunications market could cause us to continue to lose market share and reduce our prices and profits from current products and services

The Australian telecommunications market has become increasingly competitive since the Commonwealth Government introduced open competition on 1 July 1997. Although the overall market has experienced growth to date, we have lost substantial market share in some key markets. In response to increased competition, we have lowered the prices of our products and services, particularly the prices for our local calls, national long distance calls and international telephone services and calls to and from mobile services. We expect that these trends will continue due to competitive activity, Government regulations requiring lower telephone call prices and regulatory facilitation of access to our networks, products and services.

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We expect competitors to continue to engage in vigorous price competition. We also expect that our competitors will continue to market aggressively to those of our customers who purchase large volumes of telecommunications services from us. The continued loss of market share could have an adverse effect on our financial results in the market or markets in which this type of competition occurs.

For more information on our competitive environment, see “Competition and Regulation - Competition”.

We are required to incur new debt in order to undertake expansion and develop our business and refinance maturing debt and we may be unable to obtain future financing at favourable rates

Because the Telstra Act requires that the Commonwealth own at least 50.1% of our shares, we are restricted in our ability to sell new shares in order to raise capital to fund acquisitions, expand and otherwise develop our business. Therefore, we usually need to obtain additional capital financing via debt or other non-equity instruments, principally by selling bonds to investors and borrowing money from banks. Incurring additional debt to raise capital increases the amount of interest we are required to pay and our future obligations to repay principal. This increases overall expenses which negatively affects our profits and eventually gives rise to a need to repay maturities, which places demands on our cash flow.

In addition, if the general level of interest rates rises and/or we are unable to borrow the amounts we need at affordable rates, it may restrict our ability to pursue our business strategies and adversely affect our ability to finance our operations. Our ability to raise additional finance is also influenced by general conditions in financial markets, in particular as they relate to the telecommunications sector and Telstra’s credit rating.

Fluctuations in currency exchange rates may adversely affect our revenues, operating results and the translation value of our overseas investments

Because we purchase some materials and supplies with prices dependent on foreign currencies and have substantial international investments denominated in foreign currencies, movements in the value of the A$ against other currencies can adversely affect our performance including revenues, operating results and balance sheet amounts. For the fiscal year ended 30 June 2004, approximately 6% of our revenues, 72% of our underlying borrowings and 7% of our total assets were denominated in or dependant on currencies other than the A$ prior to hedging.

While the majority of our foreign currency exposures associated with our borrowings are fully hedged to A$, we partially hedge exposures to purchases and translation risk associated with our investments, generally to around fifty percent of the value. We enter into hedge transactions of these exposures principally to reduce the volatility of exchange rate movements on our financial performance and results. Foreign currency exposure associated with the purchase of materials and the supply of goods and services is also generally hedged to around fifty per cent of the value, although in certain circumstances, depending on the size and nature of the exposure, the level of hedging may vary.

Whilst we undertake risk management strategies to mitigate the adverse impact of foreign currency exposures, there is a risk that currency movements could still negatively affect our operating results or financial position.

More information on our exposure to risk from foreign currency exchange rate fluctuations is provided in “Quantitative and Qualitative Disclosures about Market Risk”.

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Key Information

If growth in mobiles and some of our other products slows, our revenues may not grow as rapidly as in the past and may even decrease, which in turn could adversely affect our profitability

In recent years, our revenues have grown in large part because of rapid expansion in some of our products such as mobile communications and data and Internet products, mainly as a result of the expansion of those markets in Australia. We have seen some indications that some of our product markets are not likely to continue expanding at the same rate, as has been the case in recent years. If these markets do not continue to expand, then in the absence of new products and services our revenue growth may slow, which in turn could affect our consolidated financial position and results of operations.

Rapid technological changes and the convergence of traditional telecommunications markets with data, Internet and media markets expose us to significant operational, competitive and technological risks

Rapid changes in telecommunications and IT are continuing to redefine the markets in which we operate, the products and services required by our customers and the ability of companies to compete in the telecommunications industry in Australia and elsewhere in the world. These changes are likely to broaden the range, reduce the costs and expand the capacities and functions of infrastructure capable of delivering these products and services.

As traditional telecommunications, data, Internet and media markets converge, it is possible that further new competitors may enter the markets in which we have traditionally competed and we may confront established competitors in new markets we seek to enter. This could result in reduced market share, revenue and profitability in our traditional markets and could adversely affect our ability to win market share and operate profitably in these new markets.

Partially as a result of these changes and the entry of many new participants providing new generation managed services, the prices that can be charged for many products and services have also been falling which may affect our financial position and results of operations in these markets.

To address the converging telecommunications, data, Internet and media markets, we may be required to devote considerable resources to enhancing our ability to deliver services required by these markets. There is a risk that competitors may deploy or develop technologies that provide them with lower costs or other operating advantages compared with us. This could give these competitors an advantage if we are unable to promptly and efficiently provide the services that they provide. We have invested substantial capital and other resources in the development and modernisation of our networks and systems. However, we may be required to incur significant capital expenditures in addition to those already planned in order to remain competitive. This will also require careful management of the existing asset base.

Rapid changes in telecommunications and IT could also have an impact on the useful lives of our communications assets. We assess the appropriatness of the service lives of our communications assets on an annual basis. This assessment includes a determination of when the assets may be superceded technologically. We use an “end date lifing” methodology where we believe that technologies will be replaced by a certain date. If our assessments of useful lives prove to be incorrect, we may incur either higher or lower depreciation charges in the future or, in certain circumstances, be required to write down these assets.

The establishment of a link between adverse health effects and electromagnetic energy (EME) could expose us to liability or negatively affect our operations

The consensus of national and international scientific opinion is that there is no substantiated evidence of public health effects from the EME generated by radio frequency technology, including mobile phones and base stations, when used in accordance with applicable standards.

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Key Information

In our operations, we comply with the EME levels permitted by legislation and applicable standards. While to date we have been able to obtain limited insurance against these risks, the preparedness of insurers to give this type of insurance cover is reducing and even this limited insurance cover may not continue to be economically viable. There is a risk therefore that an actual or perceived health risk associated with mobile telecommunications equipment and facilities could:

  lead to litigation against us;
 
  adversely affect us by reducing the number or the growth rate of mobile telecommunications services or lowering usage per customer;
 
  precipitate the imposition of more onerous applicable legal requirements which are more difficult or costly to comply with; or
 
  hinder us in installing new mobile telecommunications equipment and facilities.

Any of these, or a combination of more than one, could have a negative effect on our results or financial position. For more information on EME, see “Information on the Company - Networks and systems - Electromagnetic energy”.

Network and/or system failures could result in reduced user traffic, reduced revenue and harm to our reputation

Our technical infrastructure is vulnerable to damage or interruption from floods, wind storms, fires, power loss, telecommunication failures, cable cuts, intentional wrongdoing and similar events. The networks and systems that make up our infrastructure require regular maintenance and upgrade that may cause disruption. The occurrence of a natural disaster or other unanticipated problems at our facilities or any other damage to or failure of our networks and/or systems could result in consequential interruptions in service across our integrated infrastructure. Network and/or system failures, hardware or software failures or computer viruses could also affect the quality of our services and cause temporary service interruptions. Any of these occurrences could result in customer dissatisfaction and damages or compensation claims as well as reduced revenue.

Our ability to pursue our strategy with respect to some investments in which we share control or do not own a controlling interest may be limited

Some of our domestic Australian and international activities are conducted through subsidiaries, joint venture entities and other equity investments. Under the governing documents for some of these entities, certain key matters such as the approval of business plans and decisions as to the timing and amount of cash distributions require the agreement of our co-participants. Our co-participants may have different approaches with respect to the investment and the markets in which they operate and on occasions we may be unable to reach agreement with them.

In some cases, strategic or venture participants may choose not to continue their participation. In addition, our arrangements with our co-participants may expose us to additional investment, capital expenditure or financing requirements. There are also circumstances where we do not participate in the control of, or do not own a controlling interest in, an investment and our co-participants may have the right to make decisions on certain key business matters with which we do not agree.

All of these factors could negatively affect our ability to pursue our business strategies with respect to the concerned entities and the markets in which they operate. For more information on some of our investments, see “Information on the Company - International investments” and “Information on the Company - Products and services - Mobiles - 3G wireless service”.

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If our REACH joint venture underperforms, we may not be able to utilise capacity prepayments and we may have to provide further funding to REACH

In February 2001 we formed REACH, a 50/50 joint venture with PCCW Limited (PCCW) which merged our respective international infrastructure assets. REACH provides wholesale voice, data and Internet connectivity services in the Asia-Pacific region. Depressed conditions in the global market for international data and Internet capacity (which resulted in high levels of excess capacity, intense price competition and lower than expected revenues) adversely affected the performance of REACH and caused us to write down the carrying amount of our investment in REACH to zero in fiscal 2003.

In April 2003, we entered into a capacity prepayment agreement with REACH. Some of the terms of this agreement were amended in June 2004. The prepayment made under this agreement amounted to A$230 million (US$143 million) and carries compounding interest. The agreement provides that as and when REACH’s business generates surplus cash, we can require 50% of the surplus to be used by REACH to reduce the prepayment and accrued interest by either (at our option) applying it in satisfaction of invoices for services provided by REACH or paying it in cash to us.

In June 2004 we, together with PCCW, bought out a US$1.2 billion loan facility previously owed to a banking syndicate by Reach Finance Ltd (a wholly owned subsidiary of REACH) for US$311 million (Telstra component US$155.5 million). The terms of the loan remain primarily the same as that of the original loan facility with full repayment of the principal due on 31 December 2010. We have provided for the non-recoverablity of the loan at 30 June 2004 as we consider that REACH will not be in a position to repay the amount at or prior to maturity. We and PCCW have also provided a US$50 million (Telstra component US$25 million) revolving working capital facility to REACH.

If negative market conditions continue to persist and REACH underperforms, REACH’s business may not generate surplus cash that can be applied in reduction of all or any of the capacity prepayment and accrued interest. In that event, we may have to write down some or all of the capacity prepayment and accrued interest and could also be required to provide further funding to REACH. The operations of this business are currently under review.

The value of our operations and investments may be adversely affected by political and economic developments in Australia or other countries

Our business is dependent on general economic conditions in Australia, including levels of GDP, interest rates and inflation. A significant deterioration in these conditions could adversely affect our business and results of operations.

We may also be adversely affected by developments in other countries where we have made equity investments or entered into ventures in the mobiles or telecommunications sectors including in Hong Kong, other countries in Asia and New Zealand. The level of acceptance of our services in these markets may limit our ability to expand our products and services there. Accordingly, we may be required to commit substantial resources to developing and marketing our products and services for selected international markets and to developing international sales and support channels. Some of these countries have political, economic, regulatory and legal systems that are different from those in Australia and may be less predictable. As a result, our international operations will be subject to numerous unique risks, including:

  multiple and conflicting regulations regarding communications, use of data and control of Internet access;
 
  changes in regulatory requirements, import and export restrictions and tariffs;
 
  the burden of complying with the laws of a variety of jurisdictions;
 
  access to additional capital;

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  fluctuations in currency exchange rates and interest rates;
 
  changes in political and economic stability;
 
  potentially adverse tax consequences; and
 
  reduced protection for intellectual property rights in certain countries.

Any of these factors could materially and adversely affect our future revenues, operating results and financial condition.

The financial status of our suppliers and competitors may have a negative impact on us

The telecommunications industry is in a stronger state than 12 months ago, with low to moderate levels of growth in many markets. This has eased the pressure on suppliers to the industry. However, if major suppliers collapse, it may make it more costly to manage the ongoing expansion of our networks, systems and products and more difficult to manage the operations and maintenance of our existing networks, systems and technology. This may have a negative impact on our financial position and operations.

In addition, given strong domestic services competition, some carriers and providers who have purchased wholesale telecommunications services from us may not be able to continue operating or may become insolvent. This may impact our revenue and/or bad debts, as we may not be able to collect amounts owing to us from these companies.

Cautionary statement regarding “forward-looking statements”

Some of the information contained in this annual report may constitute forward-looking statements that are subject to various risks and uncertainties. These statements can be identified by the use of forward-looking terminology such as “may”, “will”, “expect”, “anticipate”, “estimate”, “continue”, “plan”, “intend”, “believe” or other similar words. These statements discuss future expectations concerning results of operations or of financial condition or provide other forward-looking information. Our actual results, performance or achievements could be significantly different from the results expressed in, or implied by, those forward-looking statements. Important factors that could cause our actual results to differ materially from the forward-looking statements we make in this annual report are set forth above under the caption “Risk factors” and elsewhere in this annual report. Given these risks, uncertainties and other factors, you should not place an undue reliance on any forward-looking statement, which speaks only as of the date made.

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History and development of the Company

Our origins date back to 1901, when the Postmaster-General’s Department was established by the Commonwealth Government to manage all domestic telephone, telegraph and postal services, and to 1946, when the Overseas Telecommunications Commission was established by the Commonwealth Government to manage international telecommunications services. Since then, we have been transformed and renamed several times as follows:

  the Australian Telecommunications Commission, trading as Telecom Australia, in July 1975;
 
  the Australian Telecommunications Corporation, trading as Telecom Australia, in January 1989;
 
  the Australian and Overseas Telecommunications Corporation Limited in February 1992;
 
  Telstra Corporation Limited in April 1993, trading internationally as Telstra; and
 
  trading domestically as Telstra in 1995.

We were incorporated as an Australian public limited liability company in November 1991. Following the opening of Australia’s telecommunications markets to full competition in July 1997, we underwent a partial privatisation in November 1997 under which the Commonwealth sold approximately 33.3% of our issued shares to the public. Following the initial privatisation, those of our shares that are not held by the Commonwealth are quoted on the Australian Stock Exchange (ASX) and on the New Zealand Stock Exchange. ADSs, each representing five shares evidenced by American depositary receipts (ADRs), have been issued by the Bank of New York as depositary (Depositary) and are listed on the New York Stock Exchange (NYSE).

A further global offering by the Commonwealth of up to 16.6% of our issued shares was launched in September 1999. The shares sold by the Commonwealth were also listed on the ASX, the New Zealand Stock Exchange and the NYSE on 18 October 1999. As at 30 June 2004, the Commonwealth owned approximately 51% of our issued shares and it is required by legislation to own at least 50.1% of our issued shares.

Organisational structure

In September 2003, we announced changes to our organisational structure, building upon changes initiated in late 2002, to continue aligning the Company’s structure with customer needs and our corporate strategy. These organisational changes took effect from 1 October 2003.

From 1 October 2003, our organisational structure consisted of eight strategic business units and four corporate centre business units as outlined below.

Strategic business units

  Telstra Consumer and Marketing is responsible for serving metropolitan consumer and small business customers with our full range of products and services including fixed, wireless and data, the overall management of Telstra’s brands, advertising and sponsorships, mobiles marketing and implementing our product bundling initiatives.
 
  Telstra Business and Government is responsible for providing innovative and leading edge communications solutions to Australian Business and Government that will both improve their productivity and their ability to serve their customers.
 
  Telstra Country Wide is responsible for providing telecommunications services to consumer and business customers in outer metropolitan, regional, rural and remote parts of Australia. This business unit was formed in June 2000 with the aim to improve services and grow our business in regional Australia.

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  Telstra Broadband & Media is responsible for our broadband, dial-up and online services business BigPond™, our local advertising, search and information services business Sensis and Telstra Media (including fetchmemovies (our online DVD rental business) and our FOXTEL investment).
 
  Telstra Wholesale provides a wide range of wholesale products and services to the Australian domestic market including fixed, wireless, data and Internet, transmission and IP, interconnection, access to our network facilities, retail/rebill products and the marketing and sales functions of our Network Design and Construction group.
 
  Telstra International (which changed its name to Telstra Asia on 2 August 2004) manages our international interests in Asia, including CSL and our joint venture REACH in Hong Kong. It also directs our offshore growth strategy, with a current focus on enhancing the value of our existing investments and rationalising the investments that are non-core to Telstra.
 
  Infrastructure Services builds, operates and maintains our telecommunications infrastructure. It continues to operate as our primary service provider, with a focus on supporting the growth of the customer facing business units. Infrastructure Services is responsible for the provisioning, restoration, operation and management of our fixed, mobile, IP and data networks, as well as the design and construction of network infrastructure. This includes voice and data, product and application platforms and the online environment. Infrastructure Services is a fully integrated service delivery business with performance targets based on customer service levels, product and network availability and maintaining a competitive cost position.
 
  Telstra Technology Innovation and Products was established in October 2003, bringing together the previous Telstra Technology business unit with other business unit product development areas and IT systems. It develops and supports products specified by our market facing business units. Underpinning the products is a range of technologies, which are optimally designed and implemented to provide the best outcome for the Company and our customers. Telstra Technology Innovation and Products also undertakes substantial research and development to ensure that we remain at the forefront of technology in Australia.

Corporate centre business units

  Finance & Administration is responsible for setting the financial direction for the Company and provides finance services support to our business units. The group manages Telstra’s cash flow, risk management, credit management, corporate services, corporate planning and analysis and business and finance services. It is also responsible for the productivity and billing directorates.
 
  Corporate Development performs the functions of business development, commercial analysis, corporate strategy, mergers and acquisitions, strategic projects and investor relations.
 
  Legal & Office of the Company Secretary provides legal and company secretarial services across the Company. It is also responsible for corporate security and liaison with law enforcement agencies.
 
  Regulatory, Corporate & Human Relations is responsible for the management of all regulatory issues on behalf of the Company, including liaison with regulatory bodies, the promotion and protection of our reputation by facilitating effective engagement of internal and external stakeholders, the management of our interaction with Government at the Commonwealth and State level and all human relations matters across the Company including health, safety and the environment, leadership development and training, and all workplace relations matters.

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Our organisational structure for financial reporting purposes has evolved over recent years to meet our business needs and has included the following:

  in fiscal 2002, the business unit reporting structure consisted of Telstra Retail, Telstra Country Wide, Telstra Mobile (previously Telstra OnAir), Telstra International, Infrastructure Services (including Networks & Technology Group which was separated in August 2002) and Telstra Wholesale. We combined Telstra Retail and Telstra Country Wide as a single reportable business segment as they were considered substantially similar;
 
  in fiscal 2003, Telstra Retail, Telstra Mobile and Telstra Country Wide were restructured. The scope of Telstra Country Wide was increased and two new groups were formed, being Telstra Consumer and Marketing and Telstra Business and Government. These three groups were considered to be individual reportable segments for financial reporting purposes. Telstra Broadband & Media, which was also established in fiscal 2003, did not form its own reportable segment and was included in “Other” in the segments contained in note 5 to our financial statements. Telstra International, Infrastructure Services (including Telstra Technology) and Telstra Wholesale remained unchanged; and
 
  in fiscal 2004, we established Telstra Technology Innovation and Products which brings together product development areas, network technologies, IT systems and Telstra Research Laboratories. Previously, network technologies, IT systems and Telstra Research Laboratories were not managed as a single business segment and were therefore not regarded as a reportable segment. In previous years’ financial reports they were included in “Other”. The product development areas were sourced from throughout other business units to complete the new Telstra Technology Innovation and Products segment. The combination of these business areas has created a business unit that is of sufficient size to qualify as a segment in its own right for financial reporting purposes. There have been no other changes to our reportable segments during fiscal 2004.

See “Operating and Financial Review and Prospects - Segment information” for a discussion of the financial performance of our reportable segments during the last three fiscal years. Note 5 to our financial statements also provides information on our reportable business segments.

A list of our controlled entities is provided in note 23 to our financial statements. Our joint venture entities and associated entities are listed in note 24 to our financial statements.

Marketing and customer service

From supplying Australia’s largest public and private sector organisations, to supporting customers using our services at home, Telstra is Australia’s leading fully-integrated telecommunications company, providing more than 10.3 million fixed line and 7.6 million mobile services across Australia.

We use sophisticated customer analytics to target services based on customers’ needs, giving us a better understanding of their needs and improving relationships to gain a key competitive advantage.

Residential customers and small businesses

We segment our residential customers based upon their usage and lifestyle patterns. We segment our small business customers according to the type of business they operate and the way they interact with their customers. This information on customers by segment is then used to tailor our marketing campaigns.

We enable customers to interact with us online, through door-to-door sales representatives and telephone sales channels and face to face via Telstra Shops, Telstra licensed stores, Telstra Business Shops and indirectly through approximately 5,000 retail outlets nationwide in conjunction with our retail partners.

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In 2002, we also established our Access for Everyone package, which assists Australians who are disadvantaged and/or on low incomes to obtain and maintain basic home telephone services. Access for Everyone has been developed in consultation with an independent committee called the Low Income Measures Assessment Committee (LIMAC) which includes representatives from various community organisations including the Australian Council of Social Services (ACOSS), The Salvation Army and The Smith Family. In fiscal 2004, through our Access for Everyone package, we provided assistance to more than 1.3 million customers through programs like our bill assistance program, pensioner concessions and special services for the homeless and delivered more than A$160 million benefit to disadvantaged customers.

Medium and large businesses and Governments

We segment our customers based on communications spend, “Telstra Share of Wallet” and industry sector. The three key segments are Government, Industry (our largest corporate customers) and Business (our medium and smaller business customers).

The business focuses on delivering account management and communications solutions to all customers in Telstra Business and Government with the aim of improving our customers’ financial performance and business efficiency.

A rigorous customer satisfaction research program and Customer Satisfaction Scorecarding have been implemented over the past year. We have also invested in additional sales and customer service people to continue improving our service performance with the objective of increasing customer satisfaction.

Regional, rural and remote customers

Telstra Country Wide® was established to improve service levels, business performance and to strengthen relations with customers and communities in regional, rural and remote areas of Australia. This area has now been expanded to include outer metropolitan areas. There are now 35 area general managers located throughout Australia to address the sales, marketing and service needs of our customers.

Wholesale customers

Our wholesale customers include licensed carriers, CSPs and ISPs. Telstra Wholesale provides products and services to more than 625 customers, including more than 515 ISPs (about 60 of which offer broadband digital subscriber line (DSL) services).

Wholesale customers typically buy products and services from Telstra Wholesale, add their own inputs and then sell to the retail market, but also include other wholesalers. Telstra Wholesale seeks to grow the industry by building strong commercial partnerships, providing new and appropriate product solutions and continually improving our customer service.

Advertising customers

Sensis Pty Ltd (Sensis), our wholly owned subsidiary, is a leading Australian advertising, search and information services provider. Sensis provides print, voice, online and wireless products and services to more than 420,000 customers nationally, including small and medium enterprises (SMEs), large corporates and Governments.

Sensis manages three of Australia’s leading brands - Yellow Pages®, White Pages® and Trading Post®, along with the CitySearch® online city guide and the Whereis® mapping and guidance site. Sensis also recently launched the Sensis Search portfolio that encompasses the sensis.com.au web site and the Sensis® 1234 voice service.

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Global business solutions

We have business offices in the Asia Pacific region, Europe and the US to support the local, regional and global telecommunications requirements of these customers. Together with our partners and alliances, we have the network capabilities that offer customers access to more than 230 countries and territories across the globe. We provide total network solutions including dedicated consulting, planning, project management, system integration and customer support seven days a week.

Recent acquisitions in the United Kingdom have strengthened our ability to deliver global business solutions to multi-national corporations. On 25 August 2004, we announced our acquisition of PSINet UK for A$127 million (£50 million). PSINet UK is a leading provider of e-business infrastructure solutions and corporate IP-based communication services and this acquisition will enhance our offshore services supporting Australian and global multi-national corporations overseas.

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Products and services

We offer a broad range of telecommunications and information products and services to a diverse customer base. The following table shows our operating revenue by major product and service category and as a percentage of total operating revenue for the last three fiscal years. See also “Operating and Financial Review and Prospects” for a discussion of the revenue performance of our products and services during the last three fiscal years.

Operating revenue by product and service category, including the percentage of total operating revenue contributed by each product and service category

                                                 
                    Year ended 30 June    
    2004   2003   2002
    (in millions, except percentage of revenue)
    A$
  % (2)
  A$
  % (2)
  A$
  % (2)
PSTN products
                                               
Basic access
    3,237       15       3,083       14       2,879       14  
Local calls
    1,504       7       1,567       7       1,643       8  
PSTN value added services
    259       1       280       1       262       1  
National long distance calls
    1,121       5       1,162       6       1,216       6  
Fixed to mobile
    1,597       8       1,517       7       1,419       7  
International direct
    266       1       307       1       336       2  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
    7,984       37       7,916       36       7,755       38  
Mobiles
                                               
Mobile services
    3,455       17       3,227       15       3,242       15  
Mobile handsets
    352       2       386       2       226       1  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
    3,807       19       3,613       17       3,468       16  
Data and Internet services
                                               
Specialised data
    1,018       5       1,053       5       1,051       5  
ISDN (access and calls)
    927       4       951       4       1,037       5  
Internet and IP Solutions
    1,010       5       817       4       606       3  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
    2,955       14       2,821       13       2,694       13  
Other products and services
                                               
Advertising and directories
    1,351       6       1,217       6       1,135       5  
Intercarrier services
    1,138       5       1,155       5       1,123       5  
Inbound calling products
    476       2       494       2       562       3  
Solutions management
    489       2       487       2       478       2  
Various controlled entities
    1,494       7       1,678       8       1,826       9  
Other sales and services
    1,043       5       1,114       6       1,155       6  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Total sales revenue
    20,737       97       20,495       95       20,196       97  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
                                               
Other revenue(1) (excluding interest income)
    543       3       1,121       5       606       3  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Total operating revenue (excluding interest income)
    21,280       100       21,616       100       20,802       100  
 
   
 
     
 
     
 
     
 
     
 
     
 
 


(1) Other revenue includes miscellaneous revenue and revenue from sale of assets and investments. Interest revenue is included in net borrowing costs.

(2)   Represents the percentage of total operating revenue contributed by each product and service category.

Revenues are derived from domestic and international sales as follows:

                         
    Year ended 30 June
    2004   2003   2002
    (in %)
Australia
    92.8       91.8       90.1  
Hong Kong
    3.5       4.5       5.3  
New Zealand
    2.8       2.7       1.5  
Other International
    0.9       1.0       3.1  

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No individual country makes a material contribution to revenue other than Australia, Hong Kong and New Zealand.

Basic Access

Telstra provides Basic Access services to most homes and businesses in Australia and charges its customers fees for new line connections and existing line reconnections. Our Basic Access service includes installing, renting and maintaining connections between customers’ premises and our Public Switched Telephone Network (PSTN) and providing basic voice, facsimile (including services marketed under our FaxStream® brand name) and Internet services. Basic Access does not include enhanced products like Integrated Services Digital Network (ISDN) access and Asymmetric Digital Subscriber Line (ADSL) services.

Some of our recent product and service innovations include the following:

1#® Telstra Feature Assistant

Promoted from mid 2003, this free voice activated feature gives fixed line customers easy access to popular features such as Call Forward and Call Waiting to support their communication needs and increase customer use. Customers simply dial ‘1#’ or press the Telstra Voice Assistant button on their new Telstra rental phone and follow voice prompts.

Telstra Home Messages 101 ®

Launched in July 2003, this feature offers customers a free, basic messaging service on their fixed Telstra line. The simple solution meets the needs of customers who do not want extensive messaging features. More than 90% of activations have been self-service, with customers dialling ‘101’ from their phone and following voice prompts.

Local calls (including PSTN value added services)

We provide local call services to more residential and business customers than any other service provider in Australia, generally charging for calls on an untimed fee basis. In addition, we provide value added services such as voicemail, call waiting, call forwarding, call conferencing and call return.

National long distance calls

We are the leading provider of national long distance services for residential and business customers in Australia. This comprises national long distance calls made from our PSTN network to a fixed network. Calls are charged on a timed basis after a call connection fee. Call details such as duration, destination, time of day and day of the week generally determine charges which are also offered on a capped price basis. We also offer options that let customers choose packages to suit individual needs and offer specials to increase use in low demand periods.

Fixed to mobile

Fixed to mobile are calls made from our PSTN network to a mobile network and are charged on a timed basis after a call connection fee. Charges usually depend on the duration and time of day or day of the week of the call and whether the call is to a Telstra mobile service. Package options offer capped calls during certain times and days of the week for calls to Telstra mobiles.

International direct

We are the leading provider of international telephone services in Australia, offering international telephone services to more than 230 countries and territories. Calls are charged on a per second basis after a call connection fee, depending on the duration and destination of the call. REACH provides the

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connections we use to supply international services to both our retail and wholesale customers. For more information regarding our arrangements with REACH, refer to “Operating and Financial Review and Prospects - International business ventures”.

Mobiles

We continue to be the leading provider of mobile telecommunications services in Australia in terms of mobile revenue and the number of customers. The geographical coverage area of our network is also very broad. The mobile telecommunications market in Australia is characterised by a significant degree of penetration and we estimate that market penetration as at 30 June 2004 was approximately 80%.

Telstra is supporting the evolution into mobile data products through a range of messaging, information, transaction and entertainment services, as well as increasing support for business customers through a variety of wireless data applications to enhance productivity.

With high competition in the mobiles market, we are utilising innovative marketing plans, network coverage and quality, multiple distribution methods and our well-known and trusted brand name to maintain and grow our position.

Our mobile telecommunications services include:

  Global System for Mobile communications (GSM) cellular services;
 
  Code Division Multiple Access (CDMA) cellular services;
 
  Telstra Mobile Satellite service; and
 
  High speed wireless data services utilising Wireless Fidelity (WiFi), One Times Radio Transmission Technology (1xRTT) and Evolution Data Only (EVDO) (CDMA network) and General Packet Radio Service (GPRS) (GSM network) technologies.

Our GSM and CDMA digital mobile services enable customers to send and receive voice and data calls. We also offer our mobile customers additional services including MessageBank®, mobile facsimile and data services, International Roaming, Short Messaging Services (SMS) (including PocketNews®), Multi Media Messaging (MMS) and Wireless Application Protocol (WAP) services with content including financial information, sports, e-mail, weather, flights and directories.

In addition, we have an exclusive strategic partnership with NTT DoCOMo, Inc. under which Telstra will launch i-mode® in Australia. i-mode® is a mobile Internet service that provides subscribers with access to rich content, e-mail, games and other applications and services through their mobile handsets.

Our wholly-owned subsidiary CSL is also a leading provider of mobile services in Hong Kong. CSL has launched a number of Asian and world first services this year which, together with CSL’s history of technical innovation, provides great learning opportunities for us and is anticipated to produce opportunities in the Australian and international markets. For further information on CSL, see “Information on the Company - International investments”.

GSM digital service

Telstra’s digital GSM network covers around 96% of the Australian population and we continue to improve existing areas of coverage and expand this network, where commercially justified. We have also improved depth of coverage in major cities, particularly in-building and underground coverage, as well as offering international roaming in more than 125 countries.

GSM customers have access to a wide selection of products and services that give them maximum flexibility and choice and reward usage and loyalty.

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CDMA digital service

Our CDMA network provides Australia’s largest cellular mobile phone coverage, spanning more than 1.5 million square kilometres and covering more than 98% of the Australian population. CDMA offers advantages over GSM in applications where users require wider service coverage and faster data speed than GSM. Customers are increasingly adopting our CDMA network, one of the fastest growing areas of our mobile business.

Telstra Mobile Satellite

In 2002, we launched Telstra Mobile Satellite, a hand-held mobile satellite voice and data service for people living, working or travelling in rural and remote Australia. The service operates off the Iridium^ Low Earth Orbit satellite system which provides global mobile satellite phone coverage. We have a service partner agreement to sell the Iridium^ service including handsets, antennas and airtime.

3G wireless service

In December 2002, we launched Australia’s first commercial, third generation (3G) mobile network, based on 1xRTT, on our CDMA network. 1xRTT is a 3G development of CDMA technology for high-speed packet-switched data. In March 2003, we launched Telstra Mobile Loop® on 1xRTT, providing downloadable games and ringtones, e-mail access and picture messaging. CDMA 1xRTT, also known as Mobile High Speed, is currently available in every Australian capital city and some regional areas, with national coverage anticipated during the first half of fiscal 2005.

We entered into a network sharing agreement with Hutchison 3G Australia (H3GA), a subsidiary of Hutchison Telecommunications (Australia) Ltd, in August 2004 to establish a 50/50 enterprise to jointly own and operate H3GA’s existing 3G radio access network and fund future network development. Under the agreement, the H3GA radio access network will become the core asset of the joint enterprise. In return for the 50 per cent ownership of the asset, we will pay Hutchison A$450 million under a fixed payment schedule in four instalments, starting on the signing of long form agreements, which is expected to occur in November 2004.

We will launch our 3G (GSM/WCDMA) services to customers in 2005, utilising the entire H3GA network footprint of more than 2,000 base stations covering Sydney, Melbourne, Brisbane, Adelaide and Perth. Telstra and Hutchison expect to significantly increase the size of the network over the next three years, expanding into Canberra and other regional centres. The joint enterprise will open opportunities for new revenues for Telstra and H3GA, stimulate growth in 3G service uptake and provide significant savings in 3G network construction capital expenditure and operating expenses such as site rental and maintenance. Decisions on network development will be made and funded jointly. The joint enterprise will utilise the existing spectrum holdings of both partners and will operate until the expiry of those spectrum licences in 2017 or later.

Telstra and Hutchison will each continue to own separate core networks, application and service platforms, and will conduct their retail 3G businesses independently and in competition with each other.

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Some of our recent mobile product and service innovations include the following:

Push To Talk (PTT)

The PTT service was launched in Australia in June 2004 as a significant innovation in the mobile market through the provision of a new style of group communication. PTT gives mobile phones ‘walkie-talkie’-like operation, with users simply pressing a button to talk to another Telstra PTT user. Users can use person-to-person and person-to-group communication from contact lists. The service meets an existing demand in the corporate, business and small business segments, with potential for consumer and youth segments. As well as demonstrating market leadership, the new offering also boasted the global launch of a PTT service on a commercial GSM/GPRS mobile network.

Telstra Mobile Link

With Telstra Mobile Link, a Telstra mobile plan can be linked to a Telstra Pre-Paid Plus service so that a set amount is automatically credited to a pre-paid service and billed to the mobile plan each month. When the mobiles are linked, customers can nominate a ‘hotline number’ that gives pre-paid customers up to three free, two minute calls to that number each day. Pre-paid customers can use the ‘hotline number’ even when their credit expires.

Talking Text™ (Fixed SMS)

An Australian first, this service enables customers to send SMSs from a Telstra mobile to most Telstra fixed services, translating text to speech for the receiving party. It also enables the fixed customer to reply to the messages with pre-defined templates, which is a world first for this type of functionality. Future phases will include more features, including SMS-capable fixed phones so customers can send SMSs from their fixed phone to any compatible mobile or fixed phone.

Wireless Consumer Data Services

We recently redesigned our wireless consumer data services to enable customers with new ‘colour’ and MMS-capable devices to enjoy highly intuitive and interactive browsing experiences through rich screen layouts, colour icons and a range of related and entertainment services. The move reflects our focus on improving and simplifying user experiences. This is a next step toward achieving greater customer satisfaction and appeal, with simplified access to Telstra and third party content sites.

We are working to attract diverse third-party content providers and make it easy for customers to find and use the services. We are also working to provide scalable ways for the media industry to utilise the mobile channel for its services and will leverage assets and sponsorships that differentiate us in the marketplace and create value for mobile customers. Alignments include the Australian Football League, National Rugby League, Australian Idol and V8 Supercar Championship Series content rights, sponsorships and sporting, cultural and entertainment events.

Wireless Hotspots

In July 2003, we launched our Wireless Hotspots service, providing high-speed wireless Internet access through Wireless Local Area Network (LAN) technology. Hotspots were launched in selected Qantas Club lounges, Rydges hotels and more than 100 locations across the country, including a large number of McDonald’s restaurants. We are working to support business customers’ productivity and efficiency by constantly improving coverage.

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BlackBerry˜ Individual

This fully-integrated personal digital assistant enables highly mobile customers to manage personal or business e-mail. The technology greatly enhances mobility by integrating up to 10 e-mail accounts into one handheld device, without the need for synchronising with their personal computers to receive e-mail.

Data and Internet services

We provide new generation data and Internet services including:

  broadband and narrowband services for consumers and small and medium businesses through Telstras ISP, BigPond™;
 
  business grade Internet solutions;
 
  IP Solutions; and
 
  domestic and international frame relay and ATM products.

We also provide data and specialised services, including ISDN, digital data services, voice grade dedicated lines, transaction/EFTPOS services and video and audio network services.

Our retail strategy for data and Internet services is to:

  make broadband affordable for Australians;
 
  enhance and improve service delivery of existing data services;
 
  develop innovative new generation IP and Internet services, including DSL services for business;
 
  work with customers as they require migration from existing data services to new generation data and Internet services;
 
  enhance our hosting, storage, security and application services; and
 
  expand our range of managed solutions.

In relation to Internet services, one of our key focuses is on broadband and our goal is to provide broadband services through our retail and wholesale channels to one million broadband SIOs by June 2005.

Our retail focus through BigPond™ is to:

  increase customer volumes by offering products and services that provide compelling and customer friendly solutions;
 
  excite, educate and convert customers to broadband through focussed marketing campaigns;
 
  convert sales opportunities for broadband through existing channels and explore new sales channels; and
 
  invest in infrastructure required to be a worlds best practise ISP (our business transformation project).

We offer a range of Internet products and packages under our BigPond™ brand. Telstra BigPond™ Home and Business offer dial-up modem and ISDN Internet services to residential and business customers across Australia. Telstra BigPond™ Broadband provides broadband Internet services to consumer and small and medium business customers via hybrid fibre coaxial cable, satellite or ADSL technologies. Telstra Internet Direct also provides business customers with high quality dedicated Internet access within Australia at access transmission rates up to one gigabyte per second (Gbps).

We also provide wholesale Internet access products for use by ISPs and CSPs. Our wholesale focus through Telstra Wholesale is to:

  foster broadband take up;
 
  enhance the product range to meet service provider needs;

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  develop innovative solutions that enable new broadband services to be offered; and
 
  drive network enhancements to support uptake.

Other data services

We offer other data services, in some cases with business partners, including:

  online games-based entertainment, sports information and music services;
 
  collaboration services that provide audio, video and web-based conferencing (including the Conferlink® product range); and
 
  ecommerce solutions including e-trading, e-payments, EFTPOS/ATM network services and straight-through processing services.

Some of our recent product and service innovations include the following:

Business DSL

Business DSL is a broadband data service offering symmetric data rates and a business-grade service level. It offers the same bandwidth both upstream and downstream, unlike ADSL. Telstra’s Business DSL was launched in November 2003 and delivers cost-effective high-speed data communications. Customer response has been very positive, based on our superior service levels (Business DSL is delivered on our proven ATM and DDN platforms, guaranteeing reliability and throughput), competitive pricing and extensive network coverage.

IP Solutions Online Customer Management Capability

Our IP Solutions Online Customer Management Facility (OCMF) provides a self-service capability that lets customers manage user access to their IP networks, while we manage the hardware and software components. The first release of the OCMF, launched in April 2004, enables customers to manage their network-based firewall policies in real-time, so they can block unauthorised access as soon as it is detected. Future releases on the OCMF will enable customers to grant and revoke user access to their networks online and in real time, minimising typical delays in establishing network access for new staff.

Connect IP solution range

Telstra Connect IP is a comprehensive wide area network (WAN) offering that integrates network management and data connectivity with customer premises equipment, such as routers. The solution provides connectivity for data transfer between business sites. Our latest offering, launched in 2004, uses an asymmetrical DSL service that enables solid business-grade availability and guaranteed throughput. The different access types mean its flexibility caters to a wide variety of networking needs, with particular appeal in the SME market, where it can alleviate much of the anxiety associated with networking decisions.

Digital Video Network (DVN) Swish

The Swish initiative has delivered new capability to Telstra’s DVN service, enabling our media customers to share DVN services with one another. This means that media customers can share content such as news material, or access to services at major sporting arenas, with industry peers over their DVN networks. Swish also enables the sharing party to control who has access to its network and when. We have worked closely with major broadcasters to trial the solution and ensure it delivers the desired functionality and resilience.

Telstra IP Telephony

In August 2003, we became the first Australian carrier to launch a major IP Telephony solution. The move generated much interest in the marketplace among customers who had embraced IP networking and were now looking to progress to IP telephony. Telstra IP Telephony helps customers’ control their

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communications costs and better use telecommunications as a productivity tool. We are deploying it into our own environments, with customer interest also coming from the Government, retail and educational sectors where the solution’s flexibility provides benefits for both enterprise and smaller distributed businesses. In light of the interest for the service, we are continuing to develop our IP Telephony solutions to increase capability and broaden market appeal.

Managed WAN services

Our Managed WAN product offers customers a suite of services ranging from the design and configuration of their data networks, to the supply, installation and maintenance of data customer premises equipment and the management and reporting of all service elements within their data WAN. Provision of a service desk gives a single point of contact for customers, back into Telstra, for enquires or assistance regarding their data network. Recently released services include the deployment and management of private wireless LAN environments and leveraging our expertise in the provision of public WiFi hot spot services. Managed services for IP Telephony environments are also expected to be released in 2004. We currently provide Managed WAN services to many corporations and Government customers, including more than 23,000 data customer premises equipment devices.

Online services

In March 2000, we launched our online communications hub, telstra.com®. Since its creation, Telstra.com® has grown substantially, with more than 1.189 million users (excluding BigPond™) as at 30 June 2004.

telstra.com® links customers with services and features including:

  information about our products and services;
 
  current Telstra corporate and investor relations information;
 
  online messaging applications such as web-based e-mail and SMS;
 
  online product and service ordering and accounts viewing and payment; and
 
  a springboard to our ISP, BigPond™.

Advertising and directories

We are a leading provider of advertising and search services through our advertising business and wholly owned subsidiary, Sensis. Sensis delivers targeted, multi-channel solutions incorporating local advertising, classified advertising, multi channel search and a growing portfolio of business services to consumers, SMEs, corporations and Government.

The flagship of the Sensis classifieds portfolio is the Trading Post Group. On 5 March 2004, Sensis acquired 100 per cent ownership of the Australian-based Trading Post Group from the Dutch company Trader Classified Media NV for A$636 million with an additional A$2 million to be paid in fiscal 2005. The Australian-based Trading Post Group is now wholly owned by Sensis and is managed through a new business unit known as Sensis Classifieds. The acquisition of the Trading Post Group supports Sensis’ local advertising and emerging search businesses, whilst also generating strategic options into broader Australian advertising. The Sensis Classifieds portfolio provides classified advertising solutions for consumers and businesses through a range of publications, which include the Trading Post, Just Listed@, AutotraderF and Zest for LifeS.

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The Sensis Search portfolio provides an opportunity for our advertising customers to reach a new generation of search-orientated buyers:

  Sensis® 1234 is a voice service which provides a growing depth of business content from a vast array of Yellow Pages® and White Pages® products; and
 
  sensis.com.au is a benchmark online search engine which delivers global web content plus Australian directories, lifestyle and mapping content fully blended into the results.

The Business Services portfolio leverages our advertising and content management capabilities to create specific solutions for SMEs, Government and the corporate sector. Business Services is made up of three specific service portfolios – Business Information Services (incorporating the Sensis Direct Access contact data solution), Location and Navigation (which delivers detailed street directory and geo-mapping functionality via a range of electronic channels) and a majority shareholding in Invizage Pty Ltd.

On 31 March 2004, Sensis (through a wholly owned subsidiary) gained a majority shareholding in Invizage Pty Ltd, which trades as Invizageµ Technology. Invizageµ Technology is an IT services company that specialises in servicing the IT needs of the small business and personal customer market. Taking a majority shareholding in Invizageµ Technology provides a new channel to market our services and to support the online advertising, marketing, customer management and procurement requirements of our small business customers in the longer term.

Sensis is sustaining its impressive record of growth not only through product innovation across the entire portfolio but also through a dedicated focus on our approximately 420,000 customers and our people. This focus has delivered substantial improvements in customer service and satisfaction together with very high levels of employee engagement.

Wholesale services (including intercarrier services)

In addition to providing products for resale, we provide a range of other products specifically tailored for wholesale customers. These include:

  interconnection services, including originating and terminating access to our fixed and mobile networks, preselection services and access to our network facilities such as ducts, towers and exchange space;
 
  domestic and international transmission services, including leased lines;
 
  broadband, IP backbone and traditional data services;
 
  mobile telecommunications services; and
 
  network design and construction services.

Both GSM and CDMA mobile products and services are offered to our wholesale customers.

We also manage and deliver a wide range of customer processes for wholesale customers. These include product and service provisioning, ordering and activation, billing, fault reporting and end user and product transfer. In addition, we provide a range of efficient web based business to business services to our customers.

We categorise revenue from the products and services we sell to wholesale customers depending on the nature of the product or service. For example, we categorise operating revenue from interconnect and CDMA resale services as intercarrier services revenue. On the other hand, we categorise operating revenue from other resale services according to the product or service resold.

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Inbound calling products

We offer inbound call services including:

  Freecall™ 1800, a reverse-charge call service used widely by small and large businesses to extend market reach and attract sales;
 
  Priority® One3, a shared-cost service offering a six digit national number used by larger businesses as a front-door to contact centres and franchise operations for service calls;
 
  Priority® 1300 services, a shared-cost service offering a 10 digit number, similar to the Priority® One3 service, where a short-number format is not required;
 
  Contact centre enablement services, including network-based interactive voice response, computer telephony integration, call routing services and speech recognition; and
 
  InfoCall® 190, a telephone premium-rate service where we bill the calling customer for both content and carriage on our bill and undertake a revenue share arrangement with the service provider.

We also offer a range of alternative billing-option products for consumers and business customers, including pre-paid cards, automated reverse charging and calling cards.

Solutions management

On 19 July 2004, we completed the acquisition of KAZ Group Ltd (KAZ) for A$333 million. The Services Solutions and KAZ combination creates the largest Australian operated IT business and places us as a leader in business process outsourcing and the provision of end to end information and communications technology (ICT) solutions.

KAZ, our wholly owned subsidiary, currently operates as a standalone business servicing Government and medium sized business customers in Australian and Asia Pacific markets. KAZ will combine with Telstra to service our business customers’ IT needs, differentiating us as the only communication company in Australia capable of providing end to end ICT services from within our own group of companies.

The business has been repositioned to focus on the ICT services market with Telstra providing the strong communications expertise, combining with KAZ to provide the IT expertise. We provide all or part of a business customer’s IT and communications solutions and services covering:

  managed voice, data and mobility services: network based voice and data switching products including IP-based networks and IP Telephony as well as fleet management of mobile phone networks and new wireless based technologies;
 
  managed IT services: managed customer infrastructure (eg desktop and end user devices), managed storage and security services and hosting and application development and support;
 
  IT outsourcing: incorporating a range of the above solutions and managing on behalf of the customer either on the customer’s or our premises; and
 
  business process outsourcing: leveraging our networks to manage customer business processes in areas such as superannuation administration, insurance policy processing and the automotive community.

Other sales and services

The principal components of operating revenue we record in other sales and services are payphones, customer premises equipment, domestic information and connection services, customnet and spectrum, and bundling subscription TV.

We are the leading provider of payphones in Australia. As at 30 June 2004, we operated approximately 32,500 public payphones. Our Universal Service Obligation requires us to make payphone services

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reasonably accessible throughout Australia including in non-metropolitan and rural areas. Approximately half of our public payphones are in these areas.

As part of our customer voice, data, mobile and service solutions, we provide customer premises equipment for rental or sale to our residential, consumer, business and Government customers. In relation to Telstra rental phones, modern new standard and ‘calling number display’ rental phones are available, making phone and phone features easier to use. The new rental phones won the Australian Design Mark award in 2004 and have been selected as part of the Australian Design awards in the Powerhouse Museum selection.

We provide information and connection services through a number of call centres in Australia and through the White Pages® OnLine and Yellow Pages® OnLine sites. In fiscal 2004, we responded to approximately 200 million calls through our call centres. We also provide voice recognition technology to allow the automation of approximately 2,500 of the most frequently requested business listings.

Subscription television

We own 50% of FOXTEL, with Publishing & Broadcasting Ltd (PBL) and The News Corporation Limited (News Corporation) each owning 25%. The FOXTEL partners have committed, with very limited exceptions, to confine their involvement in the provision of subscription television services in Australia to participation in FOXTEL. PBL and News Corporation have made long term programming commitments to FOXTEL.

FOXTEL continues to be Australia’s leading provider of subscription television services, with in excess of 1.1 million subscribers (including subscribers receiving FOXTEL programming through Optus TV and TransAct). FOXTEL markets its services to around 5 million homes, split reasonably equally between those homes passed by our hybrid fibre co-axial cable (HFC) and those marketable to via satellite distribution.

In January 2004, FOXTEL entered into a long term A$550 million limited recourse financing facility funded by ABN AMRO and the Commonwealth Bank of Australia. The facility will be utilised to fund FOXTEL’s full digital conversion and the rollout of new digital services to FOXTEL Digital subscribers. The banks have subsequently syndicated the facility to now include a number of other institutions.

On 14 March 2004, FOXTEL successfully launched FOXTEL Digital, offering customers access to a vastly expanded channel line-up of around 130 digital channels, superior picture and sound quality, a comprehensive and easy to use electronic program guide (EPG), interactive sports and news applications and FOXTEL Box Office (near video on demand). A number of other enhancements are planned for the FOXTEL Digital service during the next 12 months.

Under arrangements with the FOXTEL partners, FOXTEL may provide, in addition to subscription television services, a range of information and other services. FOXTEL currently only provides subscription television services.

We are the exclusive long-term supplier of cable distribution services for FOXTEL’s cable subscription television services in our cabled areas and we receive a share of FOXTEL’s cable subscription television revenues. We can independently, or through partnerships and alliances, provide a broad range of communications, data and information services to other parties using our broadband network.

FOXTEL has entered into various program supply arrangements, including some with minimum subscriber fee commitments. Refer to “Operating and Financial Review and Prospects – Contractual obligations and commercial commitments” for further details regarding our exposure to these commitments.

On 1 October 2003, we commenced reselling Austar United Communications Limited (AUSTAR) subscription television services, which are eligible for inclusion in the new Telstra Rewards® Options plan. The bundling and reselling of both the FOXTEL and AUSTAR services broadens the range of telecommunication and

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entertainment services we offer to our customers. These arrangements allow us to provide a residential subscription television package to most areas in Australia regardless of geography.

A discussion of competition in the subscription television services market is contained in “Competition and Regulation – Subscription television”.

International investments

Our major international investments include:

  CSL, our wholly owned subsidiary which is one of Hong Kong’s leading mobile operators with over one million customers, equating to approximately 32% of the value of Hong Kong’s mobile market. CSL focuses on attracting and retaining high value customers and through its mobile brands, 1010 and One2Free, CSL continues to offer its customers a highly targeted range of innovative mobile services;
 
  TelstraClear Limited (TelstraClear), our wholly owned subsidiary that is the second largest full service carrier in New Zealand. TelstraClear provides innovative voice, data, Internet, mobile, managed services and cable television products and services to approximately 12% of the New Zealand market. New Zealand is a strategically important market for our trans-Tasman customers and this investment enables these important customers to receive the same end-to-end services that we provide in a seamless way; and
 
  REACH, a 50/50 joint venture with PCCW, which is Asia’s largest international wholesale carrier of combined voice, international private leased lines and IP data services. REACH is also one of the world’s top ten carriers of international voice traffic. REACH has an interest in over fifty submarine cable systems, as well as landing rights, backhaul, operating licenses and bilateral agreements in most major international markets.

We also have a number of smaller offshore investments and joint ventures which include:

  a 35% equity interest in the satellite communications operator, Xantic B.V. (formerly Station 12 B.V.) that is headquartered in the Netherlands; and
 
  a 39.9% equity interest in Australia-Japan Cable Holdings Limited, a network cable provider based in Bermuda.

In September 2003, we entered into an agreement to sell our 20.4% equity interest in PT Mitra Global Telekomunikasi Indonesia (MGTI) to PT Alberta Telecommunication (a subsidiary of Saratoga Investama Sedaya) subject to the satisfaction of certain conditions. In January 2004, we completed the divestment and received proceeds of A$50 million.

Capital Expenditures and Divestitures

For a discussion of the significant capital expenditures and divestitures we made in the preceding three year period, refer to “Operating and Financial Review and Prospects – Liquidity and capital resources”.

Networks and systems

One of our major strengths in providing integrated telecommunications services is our extensive geographical coverage through both our fixed and mobile network infrastructure. This network and systems infrastructure underpins the carriage and termination of the majority of Australia’s domestic and international voice and data telephony traffic.

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This large, diverse network is monitored and supported through a largely centralised global operations centre, which has a fully tested recovery plan that enables network management to be transferred to an alternate location in the event of an unforeseen disaster. Ongoing substantial investment of both capital and resources is required to ensure that we maintain this leading position from both a technology and industry position.

Research and development

Telstra reviews its project expenditure annually to determine its actual spend on research and development. Our reviews show that we have an estimated spend of A$165 million in fiscal 2004, and spent A$240 million in fiscal 2003 and A$170 million in fiscal 2002 on research and development. For a detailed discussion of our research and development, refer to “Operating and Financial Review and Prospects – Research and development”.

Transmission infrastructure

Our national transmission infrastructure consists of both terrestrial and non-terrestrial transmission systems. Our domestic terrestrial systems are almost exclusively digital and use approximately 3.6 million kilometres of optical fibre and more than 2,100 digital radio systems. Our major transmission routes incorporate Synchronous Digital Hierarchy (SDH) technology. In fiscal 2004, we continued our expansion of the extensive Dense Wave Division Multiplexing (DWDM) network from South Hedland through Perth, Adelaide, Melbourne, Sydney, Brisbane and onto Townsville, with links to Darwin and Tasmania as well.

In addition, we have selected the suppliers for the provision of 10GBit DWDM systems and SDH equipment in our network for the next three years. Proposals to implement this technology on the Melbourne to Sydney and Sydney to Brisbane routes have been approved, with work having commenced in fiscal 2004 and continuing over the next two years. The acquisition of the IP1 network in October 2003 and its integration into the Telstra network has provided extra capacity between Perth and Melbourne on 10GBit DWDM equipment.

Throughout the year, work has continued on extending the benefits of self-healing SDH transmission out to the fringes of the network in metropolitan and regional areas. Typical of the type of project completed was the North-Western Queensland Optical Fibre and SDH Ring, where the remaining section of cable in an overall project of providing 820 km of optical fibre cable between Mt Isa and Longreach via Boulia was completed. A 2.5 Gbps line system and SDH ring was commissioned on this new optical fibre route encompassing Mt Isa, Boulia, Winton, Longreach, Emerald and Rockhampton. This SDH ring provides protected transmission to Mt Birnie, Boulia, Winton, Longreach, Barcaldine, Jericho and Alpha as well as to Mt Isa and to exchange areas east to Charters Towers. In total, approximately 19,800 customers now benefit directly from improved transmission survivability.

Our international switching and transmission requirements are provided by REACH which owns international gateway switches in Sydney and an expanding network of switches across Asia, North America and Europe to augment its state-of-the-art global data/IP system. REACH uses satellite communication systems to supplement international traffic capacity where undersea cables are not feasible and to provide route diversity and circuit redundancy, as well as specialist satellite-based applications. REACH owns satellite earth stations in Australia and Hong Kong, including the largest satellite teleport in Asia.

Public Switched Telephone Network (PSTN)

Australia’s geographic characteristics provide unique challenges for the provision of nationwide digital PSTN coverage. These challenges are being overcome by the innovative application of a range of modern

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technologies. Over 300 major digital switching nodes are interconnected by state-of-the-art transmission systems and handle traffic from customers connected to more than 10,000 access sites. A combination of copper, fibre optic, radio and satellite technologies are used to achieve end-to-end connections. Access to the world is achieved through REACH’s international gateway switches and our intelligent network platforms provide advanced services including toll-free and calling card products.

A trial of CDMA-based wireless local loop equipment is now complete and we have deployed this technology in regional Australia as part of our contract with the Commonwealth Government to improve communications in extended zones. Further deployment of this technology is planned as part of the recovery of older radio concentrator technology as one of our undertakings following the Estens Enquiry. It is also planned for selected use to provide telephony access for customers to whom traditional copper pair access is inefficient. The application of such technologies is aimed at providing economic solutions to previously difficult situations while meeting service standards.

The PSTN supports voice, facsimile and data products and the rapid growth in popularity of the Internet has changed PSTN usage, influencing capacity considerations. The Telstra PSTN now handles more minutes of data and Internet traffic than voice traffic. The combination of new broadband access services and growth in dial-up Internet usage, messaging services and mobile telephony is leading to convergence of voice and data in the longer term. This will provide a solid base for seamless transition to future convergent service provision.

Our network supports a range of switch features which facilitate voice calls. These include products like Homeline™ Features such as Call Waiting, Call Return, Abbreviated Dialling and Virtual Private Networks (VPN). New types of telephones and customer premises equipment which make these features more accessible and easy to use are continually entering the market.

The PSTN also supports many operator assisted service products such as directory assistance and CallConnect. We are seeking to enhance these services by automating them with new voice recognition technology.

Integrated Services Digital Network (ISDN)

ISDN is a flexible, switched digital network. The integrated nature of this network refers to the fact that ISDN can support many applications at the same time while using a single access point to the network. The ISDN network supports traditional telephony as well as various data applications such as videoconferencing, Internet access and EFTPOS.

The ISDN network is available to approximately 96% of the Australian population. ISDN provides an end to end digital connection that allows us to deliver minimum 64kbps connections to customers.

Intelligent Network (IN) platforms

We operate a number of IN platforms that support a range of advanced services across fixed, mobile and messaging services including:

  inbound services such as Freecall™ 1800, Priority® One3, Priority® 1300 and InfoCall® 190;
 
  Telstra prepaid mobile, Pre-paid Plus;
 
  calling cards (Telecard™);
 
  prepaid cards (Phoneaway®, Say GDay™);
 
  information services numbers;
 
  number portability;
 
  mobile VPN, mobile voicemail;

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  advanced network routing; and
 
  screening functions.

Our inbound services are important to our major business customers because they support their call centre and customer service operations.

Data networks

We operate a number of data networks including a:

  Switched Data Network (SDN);
 
  National Transaction Switching Network;
 
  Digital Data Network (DDN);
 
  Dial IP Platform; and
 
  Multi Protocol Label Switching (MPLS) Network.

Our SDN is comprised of approximately 670 switches linked to access multiplexers at more than 120 sites around Australia. The SDN provides:

  public packet switching data services suitable for a wide range of data applications;
 
  site-to-site and multi-site WAN connectivity;
 
  national coverage for frame-relay data services from 64kbps up to 45Mbps (subject to available transmission capacity);
 
  national coverage for ATM data services, supporting access rates from 2Mbps to 622Mbps (subject to available transmission capacity); and
 
  national coverage for Business DSL data services, supporting access rates from 64kbps to 2Mbps (subject to available transmission capacity).

SDN is also the backbone for the IP WAN services, supporting a range of access types from the fixed ATM and frame services for domestic and global use to Dynamic Dial, ADSL, wireless services and value-added features including firewalls, hosting, Messenger, IP Voice and IP Video.

Our retail customers use ATM and frame relay data services on the SDN to build wide-area corporate data networks. Our ATM point to point connections currently range from 64kbps to 152Mbps. Our wholesale customers use the SDN as a key element of their own retail offerings.

Our National Transaction Switching Network is suitable for electronic funds transfer and inventory applications. This network provides dedicated and dial-up access in a secure environment, suitable for transmitting transactions.

Our DDN, with its fully integrated management system, provides dedicated secure site-to-site transmission at speeds ranging from 1200bps up to 2Mbps. This network has extensive coverage, with more than 2,500 points of presence nationally across Australia for both Telstra retail DDS and Telstra Wholesale Data Access Radial (DAR) products.

In addition, the DDN is the underlying access infrastructure for our Accelerated Frame Relay product using our large network reach over multiple access technologies such as G.Shdsl, HDSL and optic fibre to enable customer access into the SDN core network. DDN also supports the declared wholesale product of Data Access Radial which supplies the access for carriers to enable their customers to connect to their own retail offerings.

Our Dial IP platform provides dial-up VPN access from the ISDN or PSTN to an IP aggregated connection which supports online and data applications.

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The new Wireless IP product provides easy mobile access to Telstra’s IP Solutions via a GPRS capable device such as a mobile phone or a personal digital assistant to streamline business for business that is on the move.

Internet Protocol (IP) networks

We operate a national Internet backbone network. It is a fully IP-routed network which provides the backbone for all of our Telstra Internet Direct services and all Telstra BigPond™ Internet offerings, as well as Telstra Wholesale’s Internet products. Our Internet backbone network connects to the rest of the Internet via the international links provided by REACH and connects domestically via peering links with peer ISPs.

We operate two major Internet data centres, one in Melbourne and one in Sydney. The computer server infrastructure in these centres controls access to the network and provides applications including e-mail, news, chat, web hosting and games. The server infrastructure supports real time activation of customers and also provides billing functionality, service monitoring and surveillance. Caching servers are deployed to store and serve often requested Internet content so that customers receive faster web page delivery and we are able to contain our Internet traffic costs.

We have one platform that supports wholesale and retail Internet products. This has been used to provide a Telstra BigPond™ Home product with universal local call access across Australia. Telstra BigPond™ Home is now available throughout Australia with dial-up access at the cost of a local call.

We deliver our IP Metropolitan Area Network (MAN) and Telstra Ethernet MAN services through an MPLS network that has ethernet switches located in customer buildings and interconnected by a high-speed network. IP MAN plus IP WAN together form the network to deploy our IP Solutions products. We are offering a Government IP solution which provides a fibre based IP network for use by Government agencies in metropolitan and regional locations, as well as accelerating the provision of fibre based wideband services by non-Government customers.

We have also extended the core, carrier grade IP network known as the Routed Data Network (RDN) to sites in metropolitan and some regional areas. The RDN supports the delivery of retail and wholesale ethernet based products nationally.

Broadband network

We deliver broadband capability through a variety of technologies using cable modem, ADSL and satellite services. Our HFC broadband network passes approximately 2.5 million homes and approximately 70% of the network is underground. The optic fibre component of this broadband network consists of two forward and one return path fibres, with the co-axial component serving up to 900 customers each.

The cable network is designed to provide two-way transmission for interactive services and high-speed data transfer up to 10Mbps. ADSL is a broadband access technology using existing PSTN access infrastructure with products offering speeds up to 1.5Mbps (download) and up to 256kbps (upload) or 512kbps both ways. We have three fast broadband service options available to customers in ADSL enabled areas in Australia:

  an Internet service for residential customers that allows customers to use the Internet through their existing telephone lines without tying up the phone line or needing an additional line;
 
  an Internet service for companies to provide their staff, offices or branches with remote access capability to the corporate network; and
 
  a service for ISPs to provide their customers with ADSL Internet access.

Since August 2000, we have been rolling out our broadband services and we achieved our target coverage for fiscal 2004 of approximately 1090 ADSL enabled exchanges. Within these enabled exchange areas, ADSL

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coverage has been increased through a variety of process improvements and focussed investment. We also offer satellite broadband services via both a two way satellite service and a satellite download/dial-up backchannel in areas of Australia for customers who are unable to access broadband via cable or ADSL.

We are a registered provider under the Commonwealth Government’s High Bandwidth Incentive Scheme (HiBiS) which aims to increase the availability of high bandwidth services throughout rural and regional Australia through a system of subsidies being paid to service providers. This scheme will commence in fiscal 2005 and is expected to last approximately three years.

Mobile telecommunications networks

We own and operate a number of networks for the provision of mobile telephone services that together cover more than 98% of the Australian population. We serve more than 7.6 million SIOs with these networks. Through CSL we also operate mobile services in Hong Kong.

In Australia, our GSM digital network operates in the 900MHz and 1800MHz spectrum band. As at 30 June 2004, our GSM digital network in Australia had approximately 4,170 base stations nationally. We are continuing to expand the capacity and coverage of the GSM network, with more than 350 new base stations established in fiscal 2004.

The GPRS service is available across our GSM network and provides “always on” data access to WAP and Internet information services, as well as access to corporate customers’ LANs and intranets.

Our second digital mobile telecommunications network in Australia is based on CDMA technology, with coverage more than double the area of the GSM network. We are predominantly developing new regional areas of coverage in this technology. It operates in the 800MHz band that our closed analogue network used previously. As at 30 June 2004, our CDMA digital network in Australia had approximately 2,770 base stations nationally. We are continuing to expand the capacity and coverage of the CDMA network, with more than 300 new base stations established in fiscal 2004.

Enhancement of our CDMA network with 1xRTT commenced in fiscal 2003 and focussed on all capital cities. The final stage of the transition to 1xRTT began in February 2004 and is expected to be completed in the first half of fiscal 2005.

A limited rollout of the next generation mobile data utilising EVDO has been completed in Sydney and Melbourne. Further expansion of this technology is currently being scoped.

Electromagnetic energy (EME)

Certain reports have suggested that EME emissions from mobile phone base stations and radio communications facilities (including handsets) may have adverse health consequences for users and the community. We are committed to being open and transparent on all issues relating to EME emissions. We comply with all relevant radio frequency standards and have comprehensive policies and procedures to ensure the health and safety of the community and our employees.

We rely on the expert advice of national and international health authorities such as the Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) and the World Health Organisation (WHO) for overall assessments of health and safety impacts. The consensus is that there is no substantiated scientific evidence of health effects from the EME generated by radio frequency technology, including mobile phones and base stations, when used in accordance with applicable standards.

Telstra Research Laboratories ensure that we have accurate and scientifically substantiated information and contribute to the national and international EME research program. In the last 10 years we have invested more than A$10 million in this program.

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An area of industry leadership is the development of base station EME software that calculates environmental emission levels in a matter of seconds. Our widely acclaimed RF-MAP™ software enables operators, local authorities and community groups to assess the environmental impacts of mobile phone base stations and confirm compliance with safety standards. We have given copies of our RF-MAP™ software to national and international health authorities as well as community and Government organisations, reflecting our commitment to sharing expertise and providing the community with easy to use solutions.

Australian carriers, through the Mobile Carriers Forum, are developing a strategy incorporating the Telstra developed EME site management process to help ensure compliance with the Australian Communications Authority (ACA) electromagnetic radiation framework and the Australian Communications Industry Forum (ACIF) code of practice for radio communications infrastructure deployment.

Information processes and systems

We have a range of information processes and systems to support our delivery of products and services. We intend to increase the benefits of our offerings to customers by:

  introducing new products to the market faster;
 
  further integrating our customer access technology and systems across channels; and
 
  reducing our overall IT costs.

We have recently invested and will continue to invest in many new systems and processes in the following seven principal areas:

  sales and marketing;
 
  customer ordering and provisioning;
 
  online access for customers;
 
  billing and credit management;
 
  service assurance;
 
  workforce management; and
 
  back office processes.

We are focussed on rationalising and simplifying the delivery processes across Telstra. Together with our IT service providers, we will focus on driving efficiency and adaptability across our delivery systems.

During June 2004, we commenced the deployment of our new cable plant records system to improve the reliability and technological currency of our access network asset and service qualification processes.

Information technology alliances

The Australian telecommunications industry is a key sector of the economy and a major input to all other sectors. It is therefore important that the industry, and Telstra as a major player in the industry, has access to the highest quality inputs at the most competitive price.

In response to increased competitive pressures in Australia and internationally, we source innovative, world-class solutions for the provision of application development and maintenance services. This includes the development of new software programs and the enhancement and ongoing maintenance of existing software programs.

We are partnering with world class IT providers to deliver:

  improved quality to a globally competitive standard;
 
  improved cycle times for new products and services;

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  improved efficiency and lower prices; and
 
  access to new technologies.

All of our existing IT providers are multinational organisations operating through a local affiliate or presence in Australia.

Property, plant and equipment

Overview

A large part of our network is constructed on land occupied under our statutory powers and immunities. We also own and occupy land that includes strategic sites, such as the properties on which our telephone exchanges are located. We own more than 5,200 freehold sites and occupy more than 7,500 sites on a leasehold or other basis. Most of our sites are related directly to our telecommunications operations and are used for housing network equipment of various types, such as telephone exchanges, transmission stations, microwave radio equipment and mobile radio repeater equipment. Some of our operational sites are on leased land or land that we have access to by statutory right or other formal or informal arrangement. In addition to our operational sites, we own or lease a range of properties used for office accommodation, storage and other miscellaneous purposes which are discussed in “Operating and Financial Review and Prospects - Contractual obligations and commercial commitments”.

Land access powers and immunities

The land access powers and immunities conferred on carriers by the Telecommunications Act 1997 (Cwth) (Telecommunications Act) are limited to those inspections, maintenance and installation activities that will have a low impact on the surrounding environment. For activities not covered by the land access powers and immunities regime, we must obtain all necessary consents, including the consent of the relevant town planning authority as well as from the owner of the land, before network construction activities may commence. Where the construction activities are to occur on land where native title exists, the native title claimants and holders may also need to be involved. Obtaining these consents may cause delay to the commencement of construction.

In some circumstances where we rely on the land access powers and immunities conferred by the Telecommunications Act to carry out construction activities or where native title exists, compensation may be claimed against us.

Environmental issues

Environmental aspects covering the handling and storage of dangerous goods, noise from fixed plant, visual amenity and disposal of waste (including obsolete and decommissioned equipment) are required to be managed as part of operating and maintaining plant and equipment on occupied sites. We minimise the potential risks associated with these environmental aspects through various control procedures. Incident processes are in place to mitigate the potential for significant impacts. Each decommissioned plant is screened for hazardous substances such as polychlorinatedbiphenyls (PCBs) and chloroflurocarbons (CFCs) prior to recycling and hazardous materials are disposed of in compliance with regulatory requirements. Sites to be divested undergo environmental screening and, if appropriate, remediation, prior to sale.

There are no current significant environmental issues that impede the utilisation or integrity of our network operation.

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Competition

Overview

Competition in Australia’s telecommunications market began in 1989 when competitors began to provide a limited number of services. In 1991, competition increased with the decision to establish a carrier duopoly and open resale of Telstra’s services, particularly national long distance and international telephone services. Competition intensified in 1992 when Optus, now SingTel Optus Pty Limited (Optus), won the second carrier licence enabling it to offer unrestricted local, national long distance, analogue mobile and international telephone services. We started offering digital mobile telephone services over our own network in 1993. In the same year, Optus and Vodafone Holdings (Australia) Pty Limited (Vodafone) began offering those services over their own networks.

On 1 July 1997, the Commonwealth Government introduced the current regulatory regime which provides for open competition in Australia’s telecommunications industry. Since then, there has been a significant increase in the number of CSPs that have entered the Australian telecommunications market. As at 30 June 2004, we supplied services to more than 625 wholesale customers that compete in the retail telecommunications market.

From a position of originally being the sole provider of telecommunications products and services in Australia, inevitably, competition has reduced our market share. However, competition has also contributed to growth in the overall telecommunication services market. We expect both these trends to continue but at lesser rates.

As at 30 June 2004, we estimate our retail market shares in the products and services we provide to be as follows: basic access services: 75%; local calls: 74%; domestic long distance minutes: 65%; international long distance minutes: 52%; mobile services: 46%; Internet services (narrowband): 26%; Internet services (broadband): 42%; data revenue: 64% (excluding ISDN but including some wholesale revenues); subscription television services (FOXTEL): 58%; and Sensis print advertising expenditure (main media): 13%.

We are permitted to compete in all telecommunications markets throughout Australia. Our competitors are also permitted to compete in all of these markets. As convergence becomes more prominent, our competitors may seek to take advantage of their position in one market to enter or improve their position in another market.

Access and local calls

We currently face infrastructure competition in basic access and local call services in the central business districts of the major capital cities and major metropolitan areas. Many of these infrastructure competitors have access networks which compete directly with us for both business and residential customers. Our main facilities-based competitors are Optus (fixed and mobile), Vodafone (mobile), AAPT Limited (AAPT) (fixed) and Primus Telecommunications (Australia) Pty Limited (Primus) (fixed). These carriers and others have established dedicated connections with large business customers, mainly in central business districts. Dedicated connections allow a competitor to direct a business’ telecommunications traffic to their own networks including local, long distance and international calls and data transmission. The availability of local number portability has contributed to the development of facilities-based competition in these markets.

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National long distance and international telephone services

Competition has significantly eroded our market share for national long distance and international telephone services. A number of our competitors own their own switches, lease access and transmission capacity and resell services mainly from Optus and us. Smaller competitors usually only resell complete services.

We must provide our customers with call-by-call selection or “override” dialling and default choice or “preselection” in respect of national long distance, international calls and fixed-to-mobile calls, all of which further assist other CSPs to compete. See “Competition and Regulation – Regulation – Preselection and override codes” for a discussion of regulatory requirements for preselection.

The PSTN originating and terminating access and the wholesale transmission capacity services are important for facilities-based provision of national long distance and international telephony services. The charges of these wholesale products are input costs of the competitors and therefore have an impact on their retail offerings.

The regulatory processes provide a framework to determine the price terms and conditions of these services. Competition is strong in the wholesale provision of transmission services. The price is falling as new competitors enter the wholesale market. In April 2004, the ACCC decided to de-regulate the inter-capital routes and fourteen major capital-to-regional routes recognising the competitiveness of these routes.

Mobile telecommunications services

The mobile telecommunications market is one of the most competitive telecommunications markets in Australia and we estimate that market penetration as at 30 June 2004 was approximately 80%. As this level of market saturation increases, we expect the rate of further market penetration to slow for all carriers.

The composition of new subscribers is also changing as growth in subscriber acquisitions is driven more by pre-paid services, rather than the traditional post-paid contract customers. Increasingly, mobile service providers are looking to future growth in revenue from data usage by existing subscribers. There is evidence of strong growth in data usage which is currently driven by the popularity of SMS. Agreement between carriers for inter-carrier SMS between GSM and CDMA networks has facilitated this growth.

Data services

The Australian data market is intensely competitive, with a number of service providers in a range of categories from network, ISPs, international and Managed Service Providers (MSPs) offering a range of domestic and international services. Competitors are typically classified as resale or infrastructure competitors and may provide fixed line and wireless data solutions.

Customers are increasingly taking up new growth data services based on DSL, Ethernet or IP-based solutions. Competitive focus is intense in these growth areas, particularly across niche product solutions and specific geographic areas. Several DSL network providers are offering DSL based VPN services as an alternative to frame relay or leased line data connections. Others are also offering Voice over DSL (VoDSL), with a view to offering integrated voice and data bundles.

We work on engineering our data products and our customer support processes to establish a value proposition that will ensure our data products hold their own under these competitive conditions.

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Internet access services

For Internet access services, competition is generally based on quality of service, price, speed and availability of local call access and associated information or transaction services. The ISP market in Australia is diverse and highly competitive, with approximately 690 competing retail service providers.

We provide both dial-up and broadband Internet access services. Broadband services are provided to end users by Telstra BigPond™ using ADSL, cable and satellite platforms. Telstra Wholesale provides industry participants with a variety of broadband offerings including DSL Layer 3, DSL Layer 2 and Virtual ISP Broadband. We also offer an ISDN Internet access service as an alternative to standard PSTN dial-up to deliver faster Internet speeds and recently released a new pricing plan for this product for both retail and wholesale customers.

Online services

Our online, content and web hosting services are subject to a high level of competition from domestic and international competitors. We seek to differentiate ourselves through a variety of factors including brand recognition and the entertainment, educational and commercial value of our content. We are meeting customer demand by offering our own content and forging alliances with content providers.

We provide services under a range of brands including telstra.com®, Yellow Pages®, White Pages®, GOeureka®, Whereis®, CitySearch® and sensis.com.au.

Wholesale services

Telstra Wholesale has more than 625 customers, including over 515 ISPs and about 34 wholesale competitors. Telstra Wholesale is focused on the delivery of communication services to intermediaries operating in Australia and offers around 30 wholesale-only products for our customers such as PSTN interconnection, DAR, Telstra Wholesale Safe Internet and a number of ADSL products.

Subscription television

The subscription television services market is competitive. FOXTEL (of which we own 50%) is the leading subscription television provider in Australia, with in excess of 900,000 subscribers (aggregating FOXTEL’s direct subscribers and subscribers receiving resold FOXTEL services via Telstra) as at 30 June 2004. In addition, FOXTEL also supplies its programming to Optus and TransACT on a wholesale basis, with those two companies utilising that programming to supply subscription television services to approximately 200,000 subscribers in aggregate. Collectively, FOXTEL is now seen in over 1.1 million households.

FOXTEL successfully launched FOXTEL Digital in March 2004, introducing Australians to a number of television innovations including electronic programme guide (EPG), interactive sports and news, FOXTEL Box Office (a near video on demand service offering subscribers access to a range of new release movies at the push of a button) as well as superior picture and sound quality. As a result, FOXTEL is well positioned to compete on the basis of its brand and diverse program offerings delivered over both digital and analogue cable (via Telstra) and digital satellite.

In fiscal 2004, FOXTEL grew its subscribers by more than 8%, a rate almost double the previous year (this growth excludes Optus subscribers).

FOXTEL and Optus TV are the main providers of subscription television services over cable in largely overlapping areas, however Optus does not currently provide a digital subscription television service. FOXTEL also provides digital satellite coverage to approximately 2.5 million homes not passed by our cable network.

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AUSTAR distributes subscription television through wireless and digital satellite systems in regional areas and has similar programming to FOXTEL. FOXTEL and AUSTAR compete only in limited areas. While there are no restrictions on FOXTEL entering the AUSTAR territory, many of the program rights held by FOXTEL do not permit it to broadcast that content into the AUSTAR territory. Also, FOXTEL has licensed some programming to AUSTAR on an exclusive basis in relation to most of the AUSTAR territory. Other subscription television operators offer limited services.

Subscription television providers compete with free-to-air television operators and are prevented by law from holding exclusive broadcast rights to most major sports programs. Competition is currently based on a number of factors including breadth of programming, brand, price, marketing, service support and geographic scope of service delivery.

In September 1999, the ACCC declared an analogue cable subscription television broadcast carriage service. Two potential subscription television competitors sought access under the declaration but in June 2004, the access seekers withdrew the access disputes they had lodged with the ACCC. The ACCC has not declared a digital service. See “Competition and Regulation - Regulation - Access”.

In March 2002, FOXTEL concluded a series of agreements, including one with Optus Vision to provide FOXTEL programming to Optus for transmission on its service. Under this agreement, FOXTEL took over responsibility for paying certain program content obligations of Optus. The agreement commenced operation on 1 December 2002. These agreements were approved by the ACCC in November 2002 subject to conditions that have been met by undertakings which cover the supply of FOXTEL services to third parties, third party access to Telstra and FOXTEL’s analogue and digital platforms and requirements for AUSTAR to provide its subscription television services to infrastructure owners.

The undertakings lodged by Telstra and FOXTEL in relation to analogue subscription television access cover price and non price terms and conditions for third party access seekers and were subsequently approved by the ACCC in March 2004.

The obligation to provide a digital subscription television access service was subject to either Telstra launching such a service commercially or the ACCC granting Telstra and FOXTEL exemptions from the operation of Part XIC of the Trade Practices Act 1974 (Cwth) (TPA) in relation to that service. In December 2002, Telstra and FOXTEL lodged exemption applications in relation to the digital subscription television access service and in December 2003, the ACCC granted exemption orders in favour of Telstra and FOXTEL. These exemption orders are currently the subject of appeals before the Australian Competition Tribunal. Telstra commenced the commercial supply of digital cable subscription television carriage services to FOXTEL in March 2004.

Also in March 2002, FOXTEL agreed to supply its service to us in order for us to resell the service as part of our bundled offerings along with our consumer telecommunications products. We obtained subscription television broadcasting licences via a wholly owned subsidiary and notified the ACCC of a technical third line force in relation to Telstra reselling the FOXTEL subscription television service as part of a bundle with our services. The ACCC approved the arrangements and on 1 December 2002, we commenced bundling the FOXTEL subscription television services with our telecommunications products.

The impact of the March 2002 agreements and the subsequent undertakings will considerably expand the opportunities for companies to offer a retail subscription television product (including Telstra) and much of this will be the FOXTEL product, either as a resale product or as content supplied from FOXTEL to other infrastructure operators. We expect this to increase the appeal of FOXTEL and the general penetration of subscription television.

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In March 2003, we also entered into an agreement with AUSTAR to allow us to resell AUSTAR subscription television services to our customers in regional Australia as part of our bundled offerings along with our consumer telecommunications products. Since May 2003, we have lodged various third line forcing notifications with the ACCC in relation to us bundling our services with AUSTAR services and the ACCC has accepted and not opposed each of these notifications.

Advertising, Directories and Information Services

Our White Pages® and Yellow Pages® directories and related products (both print and online) are key advertising and contact information channels for Governments and businesses, in particular SMEs across Australia. As such, we operate within the highly competitive Australian advertising market, competing with a range of other domestic and international advertising businesses, local newspapers and direct marketing companies which also target a similar customer base.

Competing directory providers have access to CSP subscriber contact details from the Integrated Public Number Database (IPND) which we maintain as a requirement of our carrier licence.

Payphones

In our payphones business, we are seeing increasing competition due to new market entrants, calling card operators and indirect competition from increased mobile telephone use.

Regulation

Overview

Some of the major features of the Australian telecommunications regulatory regime are:

  industry specific competition regulation;

  any to any connectivity;

  extensive industry specific consumer protection regulation;

  industry codes and standards under a self-regulatory regime;

  no limits on the number of carriers;

  CSPs with many of the same access rights and obligations as carriers; and

  limited carrier land access rights and statutory immunities.

Principal industry regulators

The Communications Minister is primarily responsible for telecommunications industry policy and legislation. The Communications Minister can make rules in connection with the implementation and operation of certain aspects of the regulatory regime and, at his or her discretion, impose or vary the conditions of a carrier licence. In addition, the Communications Minister has the power under section 159 of the Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cwth) to give binding directions to us to take specified action towards ensuring that we comply with that Act. This Ministerial direction power applies in addition to the Ministerial power in Part 3 of the Telstra Act to give such directions in relation to the exercise of powers by us as appear to the Minister to be necessary in the public interest.

The ACCC administers the TPA which regulates competition generally and includes specific provisions governing the telecommunications industry. The ACCC administers the telecommunications access regime, provisions for controlling anti-competitive conduct and Telstra retail price control arrangements.

The ACA is responsible for reporting on telecommunications industry performance and regulating the non-competition aspects of the telecommunications industry under the Telecommunications Act and the Telecommunications (Consumer Protection and Service Standards) Act including:

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  carrier licensing;

  technical regulation;

  quality of service;

  the customer service guarantee;

  priority assistance;

  network reliability framework;

  preselection, numbering and number portability;

  the universal service obligation;

  the digital data service obligation;

  spectrum management; and

  industry codes and standards.

The ACA may give written directions to carriers, CSPs and content service providers requiring them to comply with various provisions of the Telecommunications Act, the Telecommunications (Consumer Protection and Service Standards) Act, their licence conditions and registered industry codes. Breach of such a direction is subject to a penalty of up to A$10 million.

The ACCC and the ACA are independent statutory agencies. The ACCC is not generally subject to the control or direction of the Communications Minister or the Commonwealth. The Communications Minister has a power of direction in relation to the ACA. However, both the ACCC and the ACA can take action regarding the regulation of the telecommunications industry without the prior approval or knowledge of the Communications Minister or the Commonwealth.

The industry also self-regulates through codes and standards

Bodies that represent one or more sections of the industry, such as the ACIF, may develop industry codes governing activities of carriers, CSPs and other industry participants. These activities mainly relate to matters affecting:

  consumers;

  inter-carrier operations;

  interconnection and performance of networks;

  radio;

  environmental issues; and

  customer equipment and cabling.

The ACA may register such codes under the Telecommunications Act, direct industry participants to comply with a registered code and, in the absence of a registered code, set mandatory industry standards. If a carrier or CSP does not comply, it may be subject to a penalty of up to A$250,000. The ACIF also has compliance mechanisms for breach by an industry participant of an ACIF code to which the participant has agreed, which include non-monetary “public censure” sanctions.

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The codes registered under Part 6 of the Telecommunications Act with the ACA as at 20 August 2004 relate to:

  the handling of life threatening and unwelcome calls;

  call charging and billing accuracy;

  end-to-end network performance;

  preselection;

  commercial churn;

  calling number display;

  complaint handling;

  customer information on prices, terms and conditions;

  billing;

  credit management;

  customer transfer;

  local and mobile number portability;

  unconditioned local loop service network deployment rules;

  IPND, data provider, data user and IPND manager;

  emergency call services;

  deployment of radiocommunications infrastructure;

  cabling requirements for business;

  priority assistance for life threatening medical conditions;

  customer and network fault management; and

  SMS.

The Telecommunications Industry Ombudsman (TIO) is an industry-funded body established to investigate and resolve retail customer complaints about telecommunications services and carrier land access disputes. Participation is mandatory for all carriers and most CSPs unless exempted by the ACA.

Carriers, carriage service providers and content service providers

We are a carrier, CSP and a content service provider.

A carrier is any person holding a carrier licence. In general, the owner of network infrastructure must not use the infrastructure to supply telecommunications services to the public unless it holds a carrier licence. A CSP is a person who supplies a telecommunications service to the public using network infrastructure owned by a carrier. A content service provider is a person who uses a telecommunications service to supply to the public a content service, such as a broadcasting service or an online information or entertainment service.

Competition regulation

Competition rule

In addition to the general requirements of trade practices law, a carrier or CSP must not engage in anti-competitive conduct in breach of the competition rule. A carrier or CSP may be in breach of the competition rule if it:

  contravenes general trade practices rules relating to anti-competitive conduct in respect of a telecommunications market; or

  has a substantial degree of market power and takes advantage of that power with the effect or likely effect of substantially lessening competition in any telecommunications market, taking into account other conduct if necessary.

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The ACCC can issue a Part A competition notice if it has reason to believe that a carrier or CSP has contravened the competition rule. A Part A competition notice need not describe conduct in very specific terms but may instead describe the general kind of conduct which the ACCC believes is in breach of the competition rule. Any repetition of the conduct while the competition notice is in force can lead to penalties or damages being awarded against the carrier or CSP.

The ACCC can also issue a Part B competition notice. This Part B notice, which the ACCC may issue simultaneously with or after a Part A notice, will be more detailed than the Part A notice. The sole function of a Part B notice is its evidentiary effect. It is presumptive evidence of the information in it and can be used in court proceedings against the carrier or CSP for penalties or damages.

To issue a competition notice (Part A or Part B), the ACCC need only have a reason to believe that there is a breach of the competition rule rather than being affirmatively satisfied of a breach of the competition rule after full investigation.

Any person (including a carrier’s or CSP’s competitors) may apply at any time to the Federal Court for an injunction to restrain anti-competitive conduct, whether or not a competition notice has been issued.

A carrier or CSP may be liable to pay penalties of up to A$10 million plus A$1 million per day of contravention, and for compensatory damages to affected third parties, if:

  it continues to engage in conduct the subject of a competition notice after the notice comes into effect; and

  the Federal Court finds that the conduct is in breach of the competition rule.

No final decision in relation to a competition notice has yet been handed down by a court.

If the ACCC issues a competition notice, it may also give a carrier or CSP a written notice advising it of the action the ACCC believes should be taken to ensure that the carrier or CSP does not continue to engage in the kind of conduct dealt with in a Part A competition notice. An advisory notice can be issued at any time. While such a written notice from the ACCC is of an advisory nature only, in practical terms there may be significant pressure on a carrier or CSP to comply with the notice given the potential breadth and ambiguity of a Part A competition notice and the ability of the ACCC to revoke a Part A competition notice if the carrier or CSP complies with the advisory notice. Also, a court may have regard to the ACCC’s opinion in determining whether a carrier or CSP is liable for penalties or damages if the court finds it to have been in breach of the competition rule.

A competition notice relating to changes to BigPond Broadband pricing was issued against Telstra in March 2004. The competition notice remains in force at 20 August 2004.

Information gathering powers

The ACCC may seek information from carriers or CSPs with substantial market power in the telecommunications industry concerning charges for products and services, including in Telstra’s case only, charges for basic carriage services, subject to a right of appeal to the Australian Competition Tribunal. The ACCC may publish information concerning charges and services if it is satisfied that there would be a net public benefit in doing so and has a further general power to obtain information in relation to designated telecommunications matters.

Record-keeping rules

The ACCC has in place financial record-keeping rules. These accounting rules require detailed three or six-monthly reporting to the ACCC of non-public cost and revenue information in relation to our wholesale and retail services.

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The ACCC will be able to refer to this information on our costs and revenues in its market conduct and access investigations. Similar accounting rules apply to both Optus and Vodafone. AAPT and Primus are required to comply with the same rules but only in relation to retail services.

Accounting Separation

In April 2002, the Communications Minister announced that the Commonwealth Government required accounting separation of our wholesale and retail arrangements in order to ensure our wholesale arm treats all retail providers in an equitable fashion.

On 19 June 2003, the Communications Minister issued his final Accounting Separation Direction to the ACCC requiring it to issue record keeping rules giving effect to that direction. One requirement of the direction is for Telstra to update its regulatory accounting records from historic to current cost, which has and continues to impose some resource costs on us. Preparation of the regulatory accounts for the core PSTN services of PSTN interconnection, local call resale and the unconditioned local loop will provide a basis for comparison in relation to any existing regulated prices for these products. To date, two interim reports have been produced and we continue to work towards producing a full set of accurate current cost accounts, a process expected to take some time given the extensive and complicated nature of the task. The interim reports are based on a range of assumptions, hence the results should be treated with caution.

An additional requirement under the accounting separation rules is for Telstra to publish imputation test results for various PSTN services including basic access, locals calls, national long distance, international long distance and fixed to mobile services. An imputation test measures whether an efficient competitor of Telstra can compete against our retail product offering, based on our retail price and an assessment of the efficient wholesale and retail costs to the competitor of providing the service. In the context of the accounting separation obligations, these costs are determined by the information in our regulatory accounts.

A further requirement relating to the accounting separation obligations is for the ACCC to publish a series of metrics that compare our performance in terms of new service connections and fault rectification for both wholesale and retail customers. We are required by law to provide equivalent service and the metrics published to date demonstrate our compliance. We believe they will continue to do so. However, because wholesale customers represent a small and non-random sample of the Telstra customer base, statistical anomalies are possible.

Another requirement relating to the accounting separation obligations is for the ACCC to publish information about the state of competition in relation to services for business customers. The first report from the ACCC is expected in the second half of 2004.

Retail price restrictions

The Commonwealth Government has set retail price controls on some of our services and groups of services that apply from 1 July 2002 to 30 June 2005. The Communications Minister has asked the ACCC to undertake an inquiry into the price arrangements which will apply from 1 July 2005. The ACCC has announced that a draft report will be available by the end of October 2004, with their final report available by 31 January 2005.

CPI-X or CPI+X price restrictions

We cannot increase the weighted average price of local calls, national long distance and international calls and fixed-to-mobile calls by more than the CPI less 4.5%. If the CPI is less than 4.5%, we are required to reduce our prices accordingly.

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We have scope to increase line rental charges by up to CPI+4%. This cap recognises that basic access lines are currently priced at considerably less than the cost to provide the service and that we should be permitted to increase the line rental charge to cover costs, while at the same time reducing call prices which have, in the past, subsidised the below cost line rental. Connection services continue to be capped so that the charge for them increases by no more than the CPI.

The ACCC has powers to monitor and report on our compliance with price controls.

Local call charges

We and other CSPs must offer untimed local calls to:

  residential and charity customers for all local calls; and

  business customers for local voice calls.

We are not permitted to charge more than 40 cents (including GST) for a local call from a public payphone. We are not permitted to charge more than 22 cents (including GST) for a local call from any other service except where the higher call price is offered as part of a package that offers a lower line rental than the standard line rental. We offer reduced rates for local calls with some of our service plans.

We continue to be obliged to ensure that:

  our average price for untimed local calls provided to residential and charity customers in non-metropolitan areas in a fiscal year does not exceed the average price charged by us to residential or charity customers in metropolitan areas in the previous fiscal year; and

  our average price for untimed local calls provided to business customers in non-metropolitan areas in a fiscal year does not exceed the average price charged by us to business customers in metropolitan areas in the previous fiscal year.

Directory assistance service charges

We cannot impose or alter a charge for our directory assistance services without the approval of the Communications Minister. In October 1999, we commenced charging business and mobile customers for national and long distance directory assistance services after approval of the Minister. Our residential customers continue to receive these directory services without charge via the number 1223.

Access

The ACCC has broad powers to determine those of our services to which competitors will have access and the terms and conditions under which we provide this access.

Declaration of services

The TPA creates an access regime specific to the telecommunications industry. The ACCC may declare telecommunications services or other services that facilitate the supply of a telecommunications service to be “declared services”. Carriers and CSPs have a qualified right to acquire declared services from other carriers and CSPs.

Carriers and carriage service providers must comply with “standard access obligations”

Unless exempted by the ACCC, carriers and CSPs who supply declared services to themselves or anyone else must comply with “standard access obligations”. They must provide the declared services to carriers, CSPs or content service providers who require them in order to provide telecommunications services or content services to end users.

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Services not declared are not subject to regulation under this access regime. Therefore, access to non-declared services is a commercial matter, subject only to the general trade practices law.

Current declared services

The services which have been listed as declared by the ACCC include:

  originating and terminating access for domestic PSTN and ISDN telecommunications networks;

  terminating access for GSM and CDMA mobile telecommunications networks;

  transmission capacity on all routes (except links between mainland capital cities and some routes between capital cities and regional centres) on bandwidths of 2, 4, 6, 8, 34/45, 140/155 or higher Mbps;

  digital data access service (domestic carriage of data between exchange or other network facilities and customer premises);

  an unconditioned local loop service using unconditioned copper wire in our customer access network;

  local PSTN originating and terminating services (which in our view is not materially different from the domestic PSTN originating and terminating access described above);

  local carriage services (in effect, this is local call resale);

  analogue cable subscription television broadcast carriage service; and

  the spectrum sharing service (also known as “line sharing”).

Terms and conditions of access

A carrier or CSP may give the ACCC access undertakings which set forth the terms and conditions on which it will offer to supply declared services. An undertaking only becomes operative if it is accepted by the ACCC. The terms and conditions (including price) of standard access obligations are to be resolved by commercial negotiations. If negotiations fail but an access undertaking (including the relevant terms and conditions) has been provided by the access provider and has been accepted by the ACCC, the access undertaking will apply. If there is no such undertaking, the ACCC may arbitrate the terms and conditions on which the standard access obligation will be met.

Access arbitrations

There is a detailed regime for ACCC arbitration of access disputes. At present, however, there are no arbitrations involving Telstra’s supply of declared services. However, it may be that in the future some of our wholesale customers will seek an arbitrated decision from the ACCC in relation to the terms and conditions of a declared service. The ACCC has wide discretion in access disputes to deal with matters relating to access to the declared service and may terminate an arbitration in certain circumstances. In December 2002, the Commonwealth Government removed merits appeal rights from the ACCC’s final decisions in arbitrations.

Access pricing

The Communications Minister may make a pricing determination setting out compulsory principles for establishing access prices that must be followed by the ACCC. To date no ministerial pricing determination has been issued.

The ACCC has published general Access Pricing Principles setting out how the ACCC proposes to approach price issues when considering access undertakings and determining access disputes. In general, the ACCC proposes that the prices of declared services should be cost-based. In particular, it proposes to require access prices for such services to be based on the total service long run incremental cost (TSLRIC) of providing the service.

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In January 2003, we lodged access undertakings with the ACCC setting out the prices upon which we are willing to supply the core PSTN services of PSTN interconnect, local call resale and unconditioned local loop services. In November 2003, we lodged revised undertakings for these services. The consultation period for these undertakings finished in March 2004. As at 20 August 2004, the ACCC has not made a decision on whether to accept or reject the undertakings.

In October 2003, the ACCC published its determination of its model price and non-price terms of supply of these core services.

In September 2003, we lodged an access undertaking with the ACCC setting out the price at which we are willing to supply the spectrum sharing service. The consultation period for this undertaking finished in March 2004. On 25 June 2004, the ACCC published a draft determination to reject the undertaking. A final decision on whether to accept or reject the undertaking will be made following public comment of the draft determination.

Local call resale

The ACCC has stated that for local call resale, it is likely to adopt pricing on the basis of our retail price less “average retail” (or avoidable) costs in any access dispute. Future pricing of local call resale is likely to be determined through the current access undertakings process.

PSTN originating/terminating access

The ACCC has issued final pricing principles for PSTN originating and terminating services based on TSLRIC principles. Future pricing of PSTN access is also likely to be determined through the current access undertakings process.

Mobile terminating access

On 30 June 2004, the ACCC issued a final report on mobile terminating access services. The report recommended that the existing declaration should be varied to include voice services terminating on 3G networks. At the same time, the ACCC decided not to extend the expiry date for the declaration of originating access services. The ACCC also proposed new pricing principles for mobile terminating access which are aimed at generating a gradual reduction in the price of the mobile termination access service to a level that the ACCC believes represents a closer association of price and the best cost measures the ACCC has available to it. The staged adjustment period is proposed to commence on 1 July 2004 and conclude on 1 January 2007. These pricing principles are currently subject to an appeal lodged by another carrier.

PSTN termination to non-dominant carriers

The ACCC has issued final pricing principles for PSTN termination to non-dominant carriers. The ACCC determined that the charges for termination of the non-dominant PSTN networks should be based upon our de-averaged TSLRIC and that no access deficit contribution should be included in the TSLRIC of non- dominant networks. The ACCC also found that where a non-dominant PSTN network has costs significantly lower than those of our TSLRIC, the ACCC may assess whether an argument exists for looking specifically at the TSLRIC of the particular services of the non-dominant PSTN network.

Unconditioned local loop (ULL)

The ACCC has issued final pricing principles for the declared ULL service based on TSLRIC principles. Future pricing of ULL services is also likely to be determined through the current access undertakings process.

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Spectrum Sharing Services

The ACCC announced its decision to declare the Spectrum Sharing Service (or “line sharing”) in August 2002. The ACCC’s stated pricing principles for the declared Spectrum Sharing Service are based on TSLRIC principles. Future pricing of Spectrum Sharing Services is also likely to be determined through the current access undertaking process.

Carrier-to-carrier access obligations

Each carrier must provide access on request to other carriers to:

  its customer cabling and customer equipment and facilities (including lines, towers, ducts and land) in place on 30 June 1991 or installed since that date using statutory powers, if it is reasonable to do so;

  information relating to the operation of its networks; and

  its underground ducts and certain of its towers and sites with the aim of ensuring that facilities are colocated on towers and in underground ducts, unless the ACA finds that colocation is not technically feasible.

Access to these facilities and information is on commercially negotiated or arbitrated terms and conditions. We have entered into a number of facilities access agreements with other carriers. The Communications Minister can determine pricing principles for access to customer cabling and equipment, network infrastructure and information relating to the operation of a network but has not done so to date.

Carriers must also comply with the Facilities Access Code issued by the ACCC in relation to access to underground facilities and certain towers and sites.

Carrier licences

Carrier licences are issued by the ACA. The annual charge for a carrier licence was reduced as at 1 July 2004 from A$10,000 to less than A$1,000 plus a pro rata revenue-based contribution to industry regulatory costs.

All carriers must, as a condition of their carrier licence, comply with the Telecommunications Act, the Telecommunications (Consumer Protection and Service Standards) Act and the standard access obligations. Any breach of licence conditions is subject to a penalty of up to A$10 million.

The Communications Minister may impose conditions on any carrier licence. The Communications Minister must consult with the carrier before doing so. Our carrier licence currently includes requirements for us to:

  provide operator and directory assistance services;

  annually produce, publish and provide an alphabetical telephone directory;

  establish and maintain the IPND and provide access to the IPND to all CSPs;

  have in place and report against an approved industry development plan and comply with the plan to the extent it relates to research and development;

  extend an equivalent mobile service to those areas previously served by the analogue network (we are providing this through our CDMA network);

  develop, implement and maintain a priority assistance policy and have processes, systems and practices in place to ensure that those customers with a life threatening medical condition can be identified and provided with priority assistance;

  monitor and publicly report on the reliability of our network in designated geographical areas of Australia and, where necessary, take appropriate action to remediate a customer’s service;

  provide mobile coverage in selected population centres and on selected highways; and

  make available the Internet assistance program.

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Carriage service provider obligations

A CSP that provides certain basic telecommunications services must provide or arrange for the provision of:

  itemised billing services;

  operator services; and

  directory assistance services to end users.

We must provide operator and directory assistance services to CSPs on request, on terms and conditions commercially negotiated or arbitrated terms and conditions. A CSP must supply information for the IPND.

Powers and immunities

A carrier may enter onto land and exercise any of the following powers:

  inspect the land to determine whether the land is suitable for the carrier’s purposes;

  install a facility on the land; and

  maintain a facility that is situated on the land.

A carrier may only exercise the power to install a facility if:

  the carrier holds a facility installation permit, which the ACA may only issue subject to stringent conditions;

  the facility has been determined to be a “low impact facility” by the Communications Minister (for example, specified types of underground conduit and cable); or

  the facility is a temporary defence facility.

If we engage in these activities, we must take reasonable steps to restore the relevant land and may be liable to pay compensation to land owners for financial loss or damage suffered by them as a result of our activities. We are also subject to a Telecommunications Code of Practice providing for notice and objection mechanisms. The Secretary to the Commonwealth Department of the Environment may impose conditions on some facilities installation activities.

Facilities other than those described above may only be installed with the permission of the relevant landowner and in compliance with all relevant State, Territory and local laws.

No limitation of tort liability

The ACA has power to impose a cap on our liability in tort for damages claims but has decided not to do so.

Number portability

Number portability allows customers to switch certain services to another CSP but keep the same telephone number.

The ACA numbering plan mandates number portability for some services

The ACA has put in place a numbering plan for Australia. Pursuant to a direction by the ACCC, the plan sets out the following rules:

  local number portability was operational on a trial basis from November 1999 and fully operational by 1 January 2000 as mandated by the ACA. There are a limited number of specific cases where an exemption has been granted;

  inbound number portability affecting all 1800, 1300 and One3 numbers became operational on 30 November 2000; and

  mobile number portability became available from 25 September 2001.

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In July 2004, the ACCC directed the ACA to implement premium rate number portability. The ACA is currently consulting with industry on achieving this and a preliminary view will be provided by the ACA later in 2004.

Terms and conditions of supply are negotiated or arbitrated

The terms and conditions on which CSPs supply number portability are set by commercial negotiation or arbitration.

The Communications Minister may make a number portability pricing principles determination that would govern any arbitration. However, no such determination has been made to date. In June 1999, the ACCC issued a paper setting out the local number portability pricing principles that it would be inclined to apply if it were required to arbitrate in relation to terms and conditions for the provision of local number portability. These principles state that each carrier or CSP should bear the costs it incurs in its own network to meet the obligation under the numbering plan to provide local number portability.

Mobile number portability

The ACCC’s final report on mobile number portability pricing principles only allows us to recover from other carriers or CSPs our efficiently incurred transit costs of providing mobile number portability from other carriers or CSPs.

Preselection and override codes

Preselection allows customers, while connected to a CSP, to specify another CSP to provide some telecommunications services. Override codes allow a customer to select a different CSP on a call-by-call basis.

Currently, CSPs must provide for the preselection of one CSP for the following voice calls:

  national long distance calls;

  fixed-to-mobile calls;

  international calls; and

  some operator services.

An override function for these voice calls must also be provided. The terms and conditions for provision of preselection are as agreed between the CSPs. In the absence of agreement, there is provision for arbitration by an agreed arbitrator or the ACCC.

Interception

Carriers are required by law to help law enforcement agencies in Australia in certain circumstances. Carriers are not expected to provide help without remuneration but they are to neither profit from, nor bear the costs of, providing such help. They must also, unless exempted by the Communications Minister or the agency co-ordinator, ensure that telecommunications services passing over their networks can be intercepted by agencies that hold an interception warrant. This requirement can lead to delay in the launch of particular carriage services until the services are capable of being intercepted.

Universal service and digital data service obligations

As the primary universal service provider, we have an obligation to fulfil the universal service obligation (USO) throughout the whole of Australia. This means that we must ensure that standard telephone services, payphones and any prescribed carriage service (of which none have been prescribed) are reasonably accessible to all people in Australia on an equitable basis, wherever they reside or carry on business.

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As part of this obligation, we must make special customer equipment available to people with disabilities and offer interim telephone services in certain circumstances where there will be an extended delay in connecting or repairing a fault with a standard telephone service.

We are also a digital data service provider and have an obligation to fulfill the digital data service obligation (DDSO) throughout the whole of Australia. This requires us to ensure that all people in Australia have reasonable access to a digital data service with a data speed broadly equivalent to 64kbps. We fulfill the DDSO through the supply of ISDN services (a General Digital Data Service (GDDS)), to which at least 96% of the Australian population have access, and through the supply of BigPond™ satellite 1 way services (a Special Digital Data Service (SDDS)) for the remainder of the population.

In our roles as the primary universal service provider and digital data service provider, we are required to submit plans to the ACA and the Communications Minister for their approval which set out how we will progressively fulfil the USO and DDSO throughout Australia. Our approved USO Policy Statement, USO Standard Marketing Plan and Digital Data Service Plans are available from our web site at www.telstra.com.au/universalservice and www.telstra.com.au/corporate/ddsp.htm.

The Communications Minister may determine a system to select carriers to be the primary universal service providers or regional universal service provider for all or some universal services for particular years.

The net losses that result from supplying loss-making services and from facilitating the satellite subsidy for SDDSs in the course of fulfilling the USO and DDSO are required to be shared among all carriers and any CSPs determined by the Communications Minister (none have been determined). The Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cwth) provides that a universal service provider’s net universal service cost, as assessed by the ACA, is to be shared amongst the universal service provider and other participating carriers on a basis proportional to the eligible revenue of each carrier.

For this purpose, the ACA assesses levy debits (required contributions to recognised USO costs) of other participating carriers, thereby requiring them to make payments into a universal service reserve from which payments are ultimately made to the universal service provider equal to the amount of its corresponding levy credit.

However, current legislation does not ensure that the costs we incur in providing the USO are fully recognised and properly funded by all industry participants. In accordance with the current legislation, the Telecommunications Laws Amendment (Universal Service Cap) Act 1999 (Cwth), the Communications Minister determines the net USO costs. These amounts are usually significantly less than our own assessment of the USO costs. The other participating carriers are required to pay us contributions based on the ACA assessments of their eligible annual revenue. The Communications Minister has also exercised the power to determine the cost of the USO for up to three years in advance - a previous Communications Minister has determined costs for fiscal 2004 as A$231.7 million and fiscal 2005 as A$211.3 million. The net USO costs for subsequent years have not been determined as yet.

As the primary universal service provider, we receive no contribution from other carriers for any non- recognised USO costs.

The Commonwealth Department of Communications, Information Technology and the Arts (DCITA) reviewed the USO and customer service guarantee regime and the Communications Minister tabled a report in Parliament on 17 June 2004 proposing changes to the USO funding arrangements. The recommendation for USO funding in the report is for the USO costs to be simplified and for Telstra to meet the USO legacy costs associated with legacy telephone services. However, the Government announced at the time of the release of this report that it does not intend to change the broad legislative framework governing USO costing and funding.

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Customer service guarantee (CSG)

At the direction of the Communications Minister, the ACA has made mandatory standards for CSPs (including Telstra) in relation to the provision and repair of standard telephone services and the keeping of customer appointments associated with these activities.

These customer service standards have been in effect since 1 January 1998. A revised CSG Standard came into effect in July 2000 which clarified that the new standard only applied to eligible customers with five or less standard telephone services and tightened some connection and restoration timeframes.

In accordance with the CSG Standard:

  we will connect a new standard telephone service within timeframes that range between two working days (where a telephone service has recently been working at the new premises and can be automatically re-connected) and a maximum of 20 working days (where new Telstra network infrastructure has to be provided). The actual timeframe may also be dependant upon whether the CSG customer is located in an urban, rural or remote location; and

  we will repair a CSG service in set timeframes according to the customer’s location, which is either one, two or three full working days for customers located in urban, rural and remote areas respectively.

As from 1 January 2003, we reduced our connection timeframes in minor rural and remote locations where Telstra infrastructure does not exist from 6 months to 20 working days.

The damages payable under the CSG Standard include:

  for a missed appointment, A$12 for a residential or charity customer and A$20 for a business customer; and

  for a delayed connection or repair, A$12 for a residential customer and A$20 for a business customer for each working day of delay up to five working days and A$40 per working day of delay after that.

Damages cannot exceed A$25,000 per customer for each contravention.

If we have reason to believe that an event has occurred that is reasonably likely to result in us being liable to pay damages to a customer for a breach of the CSG Standard, we will notify the customer and pay those damages, whether by account credit or otherwise, within a prescribed period. This is the case irrespective of whether the customer has claimed those damages.

The Communications Minister issued a draft direction in June 2003 to amend the CSG Standard and sought comments from industry. A report prepared by DCITA following the USO and CSG review, which was tabled in Parliament by the Communications Minister on 17 June 2004, recommended no major amendments to the CSG Standard.

Priority Assistance

The Communications Minister made an amendment to our carrier licence conditions in May 2002 requiring Telstra to implement arrangements for maximising service continuity to priority customers. As part of these arrangements, we have developed and implemented and must maintain a documented priority assistance policy and have processes, systems and practices in place to ensure that priority customers can be identified and provided with priority assistance in accordance with our priority assistance for individuals policy.

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The Communications Minister approved our policy on 17 June 2002. The policy aims to provide eligible residential customers, who have a diagnosed life-threatening medical condition with a high risk of rapid deterioration and whose life may be at risk without access to a fully operational phone service, with the highest level of service practicably available at the time on the connection and repair of standard telephone services. Telstra customers need to substantiate their eligibility or the eligibility of someone else residing at their premises, with certification from a medical practitioner or an authorised person.

Priority customers are entitled, unless circumstances make it unreasonable, to have a first standard telephone service connected and a fault with a nominated standard telephone service repaired within 24 hours in urban and rural areas and within 48 hours in remote areas. In addition, priority customers receive 24 hour, 7 days a week service for fault management, handling and repair. Where these timeframes cannot be met, we will offer eligible priority customers the choice between an interim priority service and an alternative service, for example call diversion to another telephone number of their choice.

As part of our licence condition, we must undertake a communications strategy to generate public awareness and advise customers of priority assistance. As at 30 June 2004, we had approximately 105,000 customers with priority assistance status.

Network Reliability Framework

The Network Reliability Framework (NRF) is an outcome of the Telecommunications Service Inquiry (Besley Inquiry) which was conducted during 2000.

The NRF was introduced through an amendment to our carrier licence conditions, which took effect from 1 January 2003, and embraces CSG telephone services only –generally, those telephone services that are provided to customers with five or less standard telephone services.

The NRF is a compliance and reporting framework that aims to improve the reliability of our network at three different levels:

  Level 1 - 44 geographical areas throughout Australia, which are based on our work regions. We are required to provide a monthly report to the ACA on the percentage of CSG services with no faults and the average percentage of service availability for each geographical area. This information is also made publicly available on our web site at www.telstra.com.au/servicereports;

  Level 2 - the exchange service area (ESA) level, of which there are approximately 5,000 throughout Australia. We are required to provide monthly reports to the ACA of those ESAs where a predetermined number of CSG services (which is dependent upon the total number of CSG services in the ESA) have had one or more faults in each of the two preceding calendar months. The ACA can request further information from us regarding the performance of a particular ESA and may seek to have remedial action undertaken to reduce the incidence of faults in a particular ESA; and

  Level 3 - the individual service level. We are required to take reasonable action to prevent a CSG service from experiencing four or more faults in a rolling 60 day period or experiencing five or more faults in a year. Where either of these thresholds is breached, we are required to investigate the reason for the breach, undertake such remediation as is necessary and report the contravention to the ACA.

The NRF adds to the range of consumer safeguards already in place, for example the USO, CSG Standard and priority assistance.

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Supply terms and conditions

Under a determination made by the ACA, since March 2000 CSPs that formulate a standard form of agreement relating to the supply to an ordinary customer of designated goods and services have been required to provide customers with concise summaries of the terms and conditions on which customers acquire their goods and services. We provide these summaries to existing and new customers.

Hong Kong Telecommunications Regulatory Information

We own 50% of REACH which, through its wholly owned subsidiaries including REACH Networks Hong Kong Ltd (REACH Networks), conducts a wholesale connectivity business from Hong Kong. REACH Networks operates a network for the carriage of traffic to and from Hong Kong.

We also own CSL which conducts a cellular mobile business in Hong Kong. CSL holds a Public Radiocommunication Service licence which covers the establishment, maintenance and operation of a cellular network in Hong Kong. CSL also holds a 3G mobile services licence.

Below is a brief outline of the Hong Kong telecommunications regulatory regime and the key regulatory requirements with which REACH Networks and CSL must comply.

Telecommunications Ordinance (Chapter 106 of the Laws of Hong Kong)

The legislative framework governing the provision of telecommunication services and facilities in Hong Kong is principally contained in the Telecommunications Ordinance (Chapter 106 of the Laws of Hong Kong). The Telecommunications Ordinance regulates the licensing and control of telecommunications services and telecommunications apparatus and equipment, including fixed wireline and wireless services, public mobile telephone services and certain aspects of Internet services.

The Telecommunications Authority (TA) is the principal telecommunications regulator in Hong Kong and is responsible for administering the Telecommunications Ordinance. The Office of the Telecommunications Authority (OFTA) was established in 1993 as an independent Government department and its key functions are to assist the TA in administering and enforcing the provisions of the Telecommunications Ordinance. The TA’s powers include:

  issuing licences;

  making rules and determinations in relation to the provision of telecommunications network services by licensees, including setting interconnection charges on particular routes;

  requiring a licensee to comply with the terms of its licence and any applicable legislation; and

  suspending or revoking licences as enforcement measures or for the protection of the public interest.

Competition provisions

The telecommunications market in Hong Kong is almost fully liberalised and is now one of the most competitive markets in the world. Unlike many countries, Hong Kong does not have a general competition law. Anti-competitive behaviour is regulated through industry specific legislation as well as in various licence conditions.

The Telecommunications (Amendment) Ordinance 2003 (Ordinance) was passed in July 2003 by the Legislative Council of the Hong Kong Special Administrative Region and came into force on 9 July 2004. The purpose of the Ordinance is to regulate merger activity in some aspects of the telecommunications industry through empowering the TA to issue binding directions to carrier licensees when certain changes in the ownership of, or the control of, a carrier licensee occur which, in the TA’s opinion, have or are likely to have the effect of substantially lessening competition in a telecommunications market. Guidelines on how the

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Ordinance is to be enforced were published by the TA in May 2004, following two rounds of public consultation in which Telstra and CSL participated.

Second Generation (2G) licence renewal process

The TA is currently conducting a consultation process on proposals for the renewal of existing 2G mobile licences held by Hong Kong’s mobile carriers which are due to expire in the period from July 2005 until September 2006.

In its most recent consultation document, the TA has proposed that existing GSM and Personal Communication Service (PCS) licensees (of which CSL is one) be entitled to a right of first refusal in respect of new licences granted in existing 2G frequency spectrum in order to maintain continuity of service to mobile subscribers and provide a stable investment environment for existing operators. The TA has also proposed that this right of first refusal not be extended to existing Time Division Multiple Access (TDMA) and CDMA licensees.

CSL holds a licence to TDMA spectrum, but has progressively been migrating its subscriber base out of TDMA with a reduction in subscriber numbers from 140,000 to 30,000 between 2000 and 2003. The OFTA proposes to make the CDMA and TDMA spectrum available in part for a new licensee which would likely, on the basis of the current TA proposals, be a CDMA2000 3G mobile data operator. The TA has emphasised that the matter is still subject to consultation and Telstra and CSL have participated in the most recent round of consultation which closed on 19 June 2004.

New Zealand Telecommunications Regulatory Information

TelstraClear, our wholly owned subsidiary, is the second largest full service carrier in New Zealand. Below is a brief outline of the New Zealand telecommunications regulatory regime.

Telecommunications Act 2001

Throughout the 1990s, the telecommunications sector in New Zealand was subject to a “light-handed” regulatory regime. Unlike most other OECD countries, no industry-specific regulatory authority was established in New Zealand to regulate and monitor telecommunications competition and to promote efficient and sustainable entry. This light-handed approach came to an end with the introduction of the Telecommunications Act 2001.

The Telecommunications Act 2001 provides the principal framework for the regulation of telecommunications in New Zealand and grants a telecommunications sector-specific regulatory role to the New Zealand Commerce Commission (Commission). Under the Telecommunications Act 2001, the Commission’s functions are to:

  make determinations on disputes between the access seeker and the access provider over access obligations of designated and specified services and also on price in the case of designated services;

  determine the net cost and apportionment (amongst industry players) of Telecommunications Service Obligations and monitor the Telecommunications Service Provider’s (currently Telecom) compliance with its Telecommunications Service Obligations (broadly, a USO);

  recommend to the Minister the desirability of regulating additional services where considered necessary; and

  propose and approve telecommunications access codes relating to designated and specified services for the telecommunications industry.

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Competition and Regulation

Determinations by the Commission under the Telecommunications Act 2001

The Commission has made determinations under the Telecommunications Act 2001 for TelstraClear in relation to an interim price for residential resale (made on 14 June 2004) and wholesaling (made on 12 May 2003). The Commission has also made a draft determination in relation to wholesaling for CallPlus.

The Commission has made two interim price determinations for interconnection between Telecom and TelstraClear’s PSTN network and for wholesale (resale) of a range of Telecom’s business retail services. Telecom and TelstraClear have both sought final price determinations and these are proceeding.

The Commission has also decided to determine the apportionment of costs in implementing local and mobile number portability in response to a joint application (from TelstraClear, WorldxChange, CallPlus, Compass and iHug).

The Commission has recommended, and the New Zealand Government has accepted, that unbundled bitstream should become a designated service. In addition, in June 2004, the Commission began an investigation into whether mobile termination should become a designated service.

Competition Provisions

The Commerce Act 1986 is New Zealand’s generic competition legislation outlawing anti-competitive conduct in all industries and is enforceable by the Commission and by market participants.

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The following discussion should be read in conjunction with the annual consolidated financial statements, including the notes to those financial statements, which are included with this annual report. These financial statements have been prepared in accordance with Generally Accepted Accounting Principles in Australia (AGAAP), which differs in certain respects from Generally Accepted Accounting Principles in the United States (USGAAP). A discussion of the principal differences between AGAAP and USGAAP as they relate to us and a reconciliation of the net income and shareholders’ equity to USGAAP, is provided in note 30 to our financial statements.

This section includes statements of future expectations and forward-looking statements that are based on management’s current views and assumptions, and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those in the forward-looking statements. A discussion of some of the principal risks that could affect our business is presented in this annual report under the heading “Key information - Risk factors”. Also refer to “Key information - Cautionary statement regarding forward-looking statements”.

In this section, we refer to our fiscal years ended 30 June 2004, 30 June 2003 and 30 June 2002 as fiscal 2004, fiscal 2003 and fiscal 2002 respectively. We have referred to the three fiscal years ended 30 June 2004 as the “three-year period”.

Overview of key factors affecting our business and financial performance

During the three-year period, we have increased our revenues from mobile telecommunications, and application and content services. We continue to focus on maximising traditional revenues as a customer service driven organisation, while managing the new areas of telecommunications in wireless data and broadband access applications, and content. We are also continuing to implement operational changes to improve our productivity and operating efficiency.

Most of our revenues are generated from basic access, fixed and mobile call charges, specialised data, Internet and IP Solutions, advertising and directories services and intercarrier services. Our controlled entities (excluding revenue from our subsidiary, Sensis) contributed 7.2% of our total sales revenue in fiscal 2004, 8.2% in fiscal 2003 and 9.0% in fiscal 2002. This is primarily attributable to our operations in Hong Kong and New Zealand, which mainly generate revenues from the mobiles market and from full integrated services respectively.

We are focussing on three areas as opportunities to increase our revenues:

  Domestic operations: Growth in our revenue from this market has been limited by competition. This market remains our main focus and is the most significant part of our Company, providing us with the cash flow to continue to invest and develop our business. We continue to drive our revenue and customer service in this area by:

  offering a broad range of product packages that include traditional products packaged with new products;

  re-balancing our prices to reduce per call charges, while increasing basic access fees, allowable within current price control rules which are under review;

  providing high speed Internet access products;

  continuing to increase the number of mobile service users; and

  providing more products on our mobile networks.

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    We expect our Internet and IP Solutions portfolio to continue its strong expansion. This market is in a growth phase and we are succeeding through aggressive pricing strategies. As at 30 June 2004, we have signed approximately 803,000 broadband Internet customers. We are progressing well to achieving our target of 1 million broadband customers by the end of June 2005.
 
    We also aim to continue strengthening our position in the managed services and information and communication technology market. On 19 July 2004, we acquired 100% of the share capital of KAZ. This acquisition expands our IT services capability, complementing our core strength in telecommunications. Additionally, in fiscal 2004, we secured one of the largest telecommunications managed service deals in Australian history, following a major airline’s decision to award us a 7 year contract to manage all of its voice, desktop and network managed services.
 
  Applications and content: We have continued to grow our White Pages® and Yellow Pages® OnLine directory businesses. As telecommunications, computing and media technologies converge, we intend to focus on enhancing our capabilities to provide new and innovative application and content services and to expand further into these converged markets. We intend to enhance our capabilities across a number of content services, access, and delivery technologies to position ourselves to take advantage of opportunities in these new markets as they unfold.
 
    On 5 March 2004, our advertising and directories business, Sensis, acquired 100% of the share capital of Trading Post (Australia) Holdings Pty Ltd and its controlled entities (Trading Post Group), a market leader in Australian classified advertising. This strategic acquisition is intended to create a strong presence in Australia’s fastest growing advertising market - local print and online advertising.
 
  International operations: We will focus on improving returns from our current international investments in CSL, TelstraClear and REACH.

During the three-year period, we have devoted substantial capital to upgrade our telecommunications networks, eliminate components that were no longer useful and improve the systems used to operate our networks. In addition to our ongoing capital expenditure, we continued the rollout of CDMA 1xRTT, which is a 100% upgrade of our existing CDMA mobile network to provide high speed wireless data services.

During the three-year period, we have focussed on our operating efficiency. Our efforts have included:

  streamlining our systems and processes, including the consolidation of our implementation of the Six Sigma process improvement techniques;

  improving work practices; and

  systematically reviewing our cost structures and the way we deliver service to our customers.

These initiatives have allowed us to achieve cost efficiencies in many areas, while at the same time improving customer services. They have also resulted in a significant reduction in the number of full-time employees.

During the three-year period, we reduced the number of our domestic full-time employees from 44,874 as at 30 June 2001 to 36,159 as at 30 June 2004. Domestic full-time employees do not include employees in our offshore entities or part-time and casual employees, but include expatriate staff in overseas controlled entities. We refer to the total of our domestic and offshore full-time, casual and part-time equivalent employees as full-time employees and equivalents. During the three-year period, full-time employees and equivalents reduced from 48,317 as at 30 June 2001 to 41,941 as at 30 June 2004. The number of full-time employees and equivalents as at 30 June 2004 included 598 employees of the Trading Post Group. The

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redundancy expense we incurred in connection with this reduction in employees was A$170 million in fiscal 2004, A$281 million in fiscal 2003 and A$289 million in fiscal 2002.

We are committed to continuing our review of areas of the business where cost efficiencies can be gained, while simultaneously maintaining or improving customer service. Opportunities to achieve this include:

  obtaining better value from our capital expenditure;

  rationalising our various IT and network platforms;

  improving network efficiency; and

  managing total labour costs more efficiently.

Our business transformation program has identified cost reductions through a range of Company wide productivity initiatives and significant process improvements. In conjunction with our focus on operating cost efficiencies and other cost initiatives, we planned that we will significantly reduce our costs over three fiscal years, commencing 1 July 2003. The Next Generation Cost Reduction (NGCR III) program is one such initiative, which we expect will deliver cost benefits to our results in fiscal 2005 and subsequent reporting periods.

On 24 November 2003, we completed an off-market share buy-back of 238,241,174 ordinary shares as part of our ongoing capital management program. The Commonwealth Government did not participate in the share buy-back and as a result its shareholding increased from 50.1% before the buy-back to 51.0%. In total, 1.85% of our total issued ordinary shares, or 3.71% of our non-Commonwealth owned ordinary shares, were bought back. The cost of the share buy-back comprised the purchase consideration of A$1,001 million and associated transaction costs of A$8 million. The share buy-back has improved our earnings per share and has not prejudiced the ability of the Company to take advantage of profitable investment opportunities if they arise.

Our major international investments held during the three-year period relate to CSL, TelstraClear and REACH. Details of our acquisitions are available under “International business ventures”. CSL has continued to perform well despite significant price competition in the Hong Kong mobile market, including a mobile price war. In fiscal 2004, CSL revenues decreased as a result of the price competition, however the decline in revenues was offset by cost reductions. TelstraClear is the second largest full service carrier in New Zealand. This investment has demonstrated revenue growth in fiscal 2004, and while it is currently in a loss position, margins are improving and the business is continuing to focus on achieving operational efficiencies and growth.

REACH has been operating in a difficult environment and the industry is expected to remain challenging for a period of time, mainly due to aggressive pricing and over supply of capacity. In fiscal 2004, we and our joint venture partner, PCCW, agreed with REACH’s banking syndicate to buy REACH’s US$1,200 million term loan facility for US$311 million, resulting in a complete release of their obligations to the banking syndicate. Our share of the loan is US$155.5 million. We have fully provided for the amount of the loan as at 30 June 2004, on the basis that REACH is not in a financial position to repay the loan plus accrued interest in the medium term. This buy-out provides REACH with greater flexibility and a more viable capital structure. The focus remains for REACH to become fully competitive and earnings positive. In fiscal 2003, we wrote down our investment in REACH by A$965 million to nil due to the competitive environment in which it operates, with excess capacity and continued falling Internet and data prices.

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Outlook

We expect our financial results in fiscal 2005 and future years to be impacted by the following principal factors:

  continuing changes to our competitive environment, as competition intensifies and our regulators review the applicable laws and regulations to continue opening the markets in which we compete;

  actions taken by our regulators and by the Commonwealth Government to control our prices and mandate services that we are required to provide;

  our ability to introduce new value added products and services to compensate for lower prices and volumes in our traditional product lines;

  the ongoing results of our investments in CSL, TelstraClear and REACH;

  our ongoing efforts to control our costs and improve productivity; and

  economic conditions globally and in Australia.

Throughout the three-year period, the Commonwealth Government has reiterated its commitment to the sale of the Commonwealth’s remaining shares in Telstra. The full privatisation of Telstra will depend upon the passing of appropriate legislation through Parliament. If approved and implemented, the full privatisation of Telstra would be expected to reduce current restrictions, such as our ability to raise equity capital and to use our equity for acquisition opportunities. See “The Commonwealth as shareholder” under “Major shareholders and related parties” for further information.

Through our revenue growth and expense containment initiatives, we expect to maintain strong cash flows from our operating activities. We expect that we will fund planned ongoing operational capital requirements in our networks and systems through our operating cash flows.

On 4 August 2004, we announced the signing of a heads of agreement to establish a 50/50 joint venture with H3GA, a subsidiary of Huchison Telecommunications (Australia) Limited, to jointly own and operate H3GA’s existing 3G radio access network and fund future network development. The arrangement is subject to due diligence, consent from the ACCC and final approval of the arrangement by the boards of both companies. Under this agreement, the H3GA radio access network is proposed to become the core asset of the joint venture. In return for 50% ownership of the asset, it is proposed that we will pay H3GA A$450 million under a fixed payment schedule in four instalments beginning in November 2004. It is expected that this agreement will accelerate customers’ access to leading mobile services, opening opportunities for new revenues. In addition, it is expected to provide significant savings in 3G network construction capital expenditure and operating expenses, such as site rental and maintenance.

Our traditional revenues are continually being substituted by wireless, high bandwidth Internet, IP telephony, web and managed services, and emerging applications and content services revenues. As a result, we expect our investment in new platforms and technologies to align with the growth drivers of these emerging areas while maintaining, and optimising, the performance and returns from our existing networks and products.

Improving the quality of customer service remains our key priority, as higher levels of customer service are being demanded by our customers. Our aim is to at least maintain market share and improve financial returns. We expect future cash flows from operations to remain strong.

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Accordingly, we have adopted the following capital management policies from fiscal 2005:

  declaration of ordinary dividends of around 80% of net profit after income tax expense (before any unusual items such as write downs of assets and investments); and

  the return of A$1,500 million to shareholders each year until fiscal 2007 through special dividends and/or share buy-backs, subject to maintaining our target statement of financial position ratios.

On 12 August 2004, the directors disclosed the intention to pay a fully franked special dividend of 6 cents per share (approximately A$750 million), as part of the interim dividend in fiscal 2005, and the intention to undertake an off-market share buy-back to a maximum of A$750 million, which is expected to be completed in the first half of fiscal 2005. The special dividend and share buy-back are in accordance with our capital management program. The financial effect of the special dividend and share buy-back will be reflected in the financial statements in fiscal 2005.

On 25 August 2004, we acquired 100% of the issued share capital of PSINet UK Limited (PSINet) for A$127 million. PSINet is a leading provider of e-business infrastructure solutions and corporate IP based communication services. This acquisition will boost our offshore services supporting Australian and global multinational corporations overseas.

We will continue to focus on our existing Australian, New Zealand and Asian operations, and global services to our multinational customers. After appropriate capital expenditure and capital returns to shareholders, we expect that we will have sufficient remaining capacity to support well targeted acquisitions of moderate scale that satisfy strict financial criteria.

Competitive and regulatory environment

Refer to the “Competition and regulation” section of the annual report for information regarding the competitive and regulatory environments in which we operate.

Application of critical accounting policies

Our consolidated financial statements have been prepared in accordance with accounting principles generally accepted in Australia. Our significant accounting policies are more fully described in note 1 to our financial statements. The preparation of our financial statements requires management to make estimates and judgements that affect the reported amounts of assets, liabilities, revenues and expenses and the disclosure of off balance sheet arrangements, including contingent liabilities. We continually evaluate our estimates and judgements, including those related to investments, intangible assets, capitalisation of costs, property plant and equipment, software assets developed for internal use, receivables and provisions. We base our estimates and judgements on historical experience, various other assumptions we believe to be reasonable under the circumstances and, where appropriate, practices adopted by international telecommunications companies. This forms the basis for making judgements about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates in the event that the scenario on which our assumptions are based proves to be different.

Our accounting policies have been developed over many years as the telecommunications industry and Generally Accepted Accounting Principles or “GAAP” have evolved. As our financial statements are prepared under AGAAP, our accounting policies are necessarily compliant with all aspects of AGAAP.

In developing accounting policies, in addition to AGAAP requirements, we also consider telecommunications industry practice in other countries. Further to this, where there is no conflict with AGAAP, we also align our accounting policies with USGAAP. This reduces the number of AGAAP/USGAAP reconciliation differences required to be adjusted in note 30 to our financial statements.

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In all material respects, our accounting policies are applied consistently across the Telstra Group of companies. To the extent that the accounting policies of entities we account for under the equity accounting method differ materially from ours, adjustments are made to the results of those entities to align them with our accounting policies. The critical accounting policies discussed below apply to all segments of the Company.

The following are the critical accounting policies we have applied in producing our AGAAP financial statements:

Carrying value of investments, goodwill and other intangibles

We assess the carrying value of our investments in controlled entities, associates, partnerships and other investments, including acquired goodwill and other intangible assets, for impairment semi-annually. Our assessments vary depending on the nature of the particular investment concerned and generally include methodologies such as discounted cash flow analysis, review of comparable revenue or earnings multiples, or in the case of listed investments, monitoring of market share prices. These methodologies rely on factors such as forecasts of future operating performance, long term growth rates in the business, and the selection of appropriate market determined, risk adjusted, discount rates.

If these forecasts and assumptions prove to be incorrect or circumstances change, we may be required to write down the carrying value of our investments and intangibles. In applying our assessments, we have not written down significant amounts of investments, goodwill and other intangible assets during the three-year period, except for the write down of our joint venture investment, REACH, by A$965 million in fiscal 2003. This investment was written down due to strong competition and excess capacity in the market that adversely impacted the profitability of REACH and therefore the recoverability of our investment.

The carrying value of our investments in joint venture entities, associated entities and other listed and unlisted entities was A$120 million at 30 June 2004, A$255 million at 30 June 2003 and A$1,302 million at 30 June 2002. The carrying amount has reduced over the three-year period due to the recognition of our share of net losses from equity accounted investments and the disposal of certain entities. In addition, the significant reduction in the value of our investments in fiscal 2003 reflects the write down of our investment in REACH and Australian Japan Cable Holdings Limited (AJC) of A$965 million and A$24 million respectively.

The carrying value of goodwill was A$2,104 million at 30 June 2004, A$2,018 million at 30 June 2003 and A$2,063 million at 30 June 2002. On initial acquisition, and at each subsequent reporting date, we assess the useful life of goodwill and other intangible assets as part of our assessment of the carrying value of the investments. The increase in the carrying value of goodwill in fiscal 2004 was due to the acquisition of the Trading Post Group.

The carrying value of our patents, trademarks and licences, brand names, customer bases and mastheads was A$1,501 million at 30 June 2004, A$1,146 million at 30 June 2003 and A$1,358 million at 30 June 2002. These intangible assets, with the exception of the 3G spectrum license and the mastheads, are amortised on a straight-line basis over the period of expected benefit. The 3G spectrum license, amounting to A$302 million, has been held since 22 March 2001 and is not yet being amortised. Amortisation of this license will commence as soon as the first customer is connected or within 5 years from date of payment of the license fee, whichever is sooner. The mastheads, amounting to A$448 million, were acquired as part of our acquisition of the Trading Post Group during the current year. The mastheads have been assessed as having an indefinite life and are not amortised, however the carrying value will be re-assessed at each reporting date.

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Based on our most recent assessment of recoverable amount, we believe that as at 30 June 2004 our investments and intangible assets are recoverable at the amounts at which they are stated in our financial statements.

Capitalisation of costs

When we incur costs, we classify them as either operating expenses or capital costs. We expense operating expenses to the statement of financial performance as they are incurred. We only capitalise costs where we consider that they will generate future economic benefits. Capital costs are recorded as assets and shown in our statement of financial position based on the asset class considered most appropriate to those costs. Management judgement is used in determining costs to be capitalised in relation to the following major asset categories:

  Deferred expenditure

    We defer expenditure where it is probable that the future benefits embodied in the particular asset will eventuate and can be reliably measured. Otherwise the expenditure is expensed as incurred. We amortise deferred expenditure over the average period in which the related benefits are expected to be realised. Expenditure is not deferred if it only relates to revenue that has already been recorded. Each year we also review expenditure deferred in previous periods to determine the amount, if any, that is no longer recoverable. The amount of deferred expenditure that is no longer recoverable is written off as an expense in the statement of financial performance. A substantial portion of our deferred expenditure relate to costs deferred under SAB 104 “Revenue recognition”. These costs directly relates to the deferred revenue associated with basic access connection costs and are taken to the statement of financial performance in line with the release of revenue as earned. Our deferred expenditure after amortisation, including deferred mobile handset subsidies, was A$894 million at 30 June 2004, A$796 million at 30 June 2003 and A$819 million at 30 June 2002.

  Capitalisation of software assets developed for internal use
 
    We capitalise direct costs associated with the development of network and business software for internal use where we regard the success of a project to be probable. Management applies judgement to assess this probability.
 
    We capitalise costs, such as external direct costs of materials and services consumed, payroll and direct payroll-related costs for employees associated with a project, and borrowing costs incurred while developing the software.
 
    Our capitalised software assets for internal use, after amortisation, were A$1,923 million at 30 June 2004, A$2,001 million at 30 June 2003 and A$1,804 million at 30 June 2002. Where an incorrect assessment has been made about the probability of the success of a project, we may be required to write down the value of the software assets we have recorded. The recoverability of capitalised software assets is assessed semi-annually at each reporting date.
 
  Indirect overheads and borrowing costs related to construction activities
 
    The cost of our constructed property, plant and equipment includes purchased materials, direct labour, direct and indirect overheads and borrowing costs. Indirect overhead costs are generally attributable to the construction of assets, but can only be allocated to specific projects on an arbitrary basis, as they do not usually vary with construction activity volumes. Examples of indirect overhead costs include planning and design of construction projects and the management of construction contracts.

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    Where a part of a business unit consists of a work force whose role is predominantly the management, design and construction of communication assets, then all indirect overhead costs associated with the operations and management of that work force are allocated to the projects undertaken by them. Where some projects undertaken by an organisational area do not relate to capital projects, indirect overhead costs are only allocated to capital projects based on the proportion that capital projects make up the total costs of that organisational area. The remaining costs of that work force are expensed as incurred.
 
    Borrowing costs are capitalised on all assets constructed up to the point of completion of construction. We do not specifically borrow to fund construction of assets due to the constant nature of our construction process. As a result, the allocation of borrowing costs to these assets is general and does not reflect funds specifically borrowed for each asset.
 
    Refer to “Critical accounting policies applied in our USGAAP reconciliation” for discussion on amounts capitalised under USGAAP which have not been historically capitalised under AGAAP.

Carrying value and depreciation of property, plant and equipment assets and software assets developed for internal use

Property, plant and equipment assets made up 65% of our total assets in fiscal 2004, 65% in fiscal 2003 and 61% in fiscal 2002. We therefore consider our accounting policies around the carrying value and depreciation of these assets to be critical. We have adopted the cost basis of recording our property, plant and equipment, rather than the fair value basis. Land and buildings are subject to a valuation for disclosure purposes at least every three years or earlier if required, except properties that are on a disposal program which are subject to valuation every year.

We assess the recoverable amounts of our property, plant and equipment semi-annually, based on expected future net cash flows discounted to present value. Where assets can be shown to be working together to generate net cash flows, this assessment is performed over the group of assets rather than individually. When considering this assessment, we exclude the broadband network asset, as we do not consider the broadband HFC network to be integrated with the rest of our telecommunications infrastructure. If our estimates of future cash flows prove to be incorrect we may be required to write down our assets in the future. In applying this policy, we have not written down significant amounts of property, plant and equipment assets during the three-year period.

In addition, we assess the appropriateness of the service lives of our property, plant and equipment assets on an annual basis. This assessment includes a comparison against our service life estimates and international trends for other telecommunications companies. In relation to communications assets, this assessment includes a determination of when the asset may be superseded technologically. We use an “end date lifing” methodology where we believe technologies will be replaced by a certain date. Assets are grouped into classes based on technologies when making the assessments of useful lives. The review of service lives is carried out prior to commencement of each new financial year. If our assessments of useful lives prove to be incorrect we may incur either higher or lower depreciation charges in the future or, in certain circumstances, be required to write down these assets.

Software developed for internal use is an exception to the above annual revision of service lives. With reference to global industry practice it was judged that for administrative simplicity, internally developed software would, on average, have a useful life of 6 years in fiscal 2004, 6 years in fiscal 2003 and 5 years in fiscal 2002. In fiscal 2003, the weighted average useful life increased to 6 years due to a reassessment of useful lives for some major software assets. The increase in average useful life resulted in the amortisation of these assets being spread over a longer duration, decreasing our yearly amortisation charge in the

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statement of financial performance. However, this decrease has been offset by our growth in capitalised software assets resulting in an overall increase in amortisation expense for these assets.

Valuation of receivables

We maintain provisions for doubtful debts based on an estimate of the inability of our customers to pay amounts due to us for services rendered to them. These provisions are based on historical trends and management’s assessment of general economic conditions. A provision for doubtful debts is raised when it is considered there is a credit risk, insolvency risk or incapacity to pay a legally recoverable debt. If the financial condition of our customers deteriorates, these provisions may not be sufficient and may lead to an increase in bad and doubtful debt expenses. We have no reason to believe that the provisions we have raised will not sufficiently cover bad debts arising out of the receivables we currently have on hand.

Our provision for doubtful debts was A$196 million at 30 June 2004, A$199 million at 30 June 2003 and A$221 million at 30 June 2002. Trade debtors before any provision for doubtful debts were A$2,459 million at 30 June 2004, A$2,436 million at 30 June 2003 and A$2,535 million at 30 June 2002.

Provisions

Our provision for employee benefits predominantly relates to the provisions for annual leave and long service leave entitlements. Our calculation of annual leave entitlements is based on remuneration rates expected to be paid when the obligation is settled. We determine the accrual for annual leave entitlements using estimated remuneration rates at the time leave is expected to be settled or taken. We accrue for long service leave entitlements not expected to be paid or settled within 1 year of balance date at present values of the future amounts expected to be paid. The calculation is actuarially determined based on estimated projected increases in wage and salary rates over an average of 10 years and the probability of employees reaching their long service leave entitlement. We apply the weighted average government bond rate for the 1 year period ended on the reporting date as the discount rate. This approach was taken to limit the impact of volatility in government bond rates experienced in recent times. Our provision for employee benefits was A$871 million at 30 June 2004, A$851 million at 30 June 2003 and A$945 million at 30 June 2002.

We self-insure for workers’ compensation liabilities. A provision is taken up for the present value of the estimated liability, based on an actuarial review of the liability. This review includes an assessment of actual accidents and estimated claims incurred but not yet reported. Our provision for workers’ compensation was A$216 million at 30 June 2004, A$236 million at 30 June 2003 and A$270 million at 30 June 2002.

Critical accounting policies applied in our USGAAP reconciliation

We disclose our AGAAP/USGAAP reconciliation differences in detail in note 30 to our financial statements. The adjustments that we believe have the most significant impact on the USGAAP reconciliation are as follows:

Capitalisation of indirect overheads and borrowing costs before 1 July 1996 for property, plant and equipment

Under AGAAP we did not capitalise indirect overheads and borrowing costs prior to 1 July 1996. However, under USGAAP we were required to retrospectively reflect the policy as if we had always capitalised indirect overheads and borrowing costs. This involved the use of estimation techniques and the reconstructing of records as far back as 1980. Due to the fact that we used estimation techniques to reconstruct the balances, the actual balance may have been greater or less than the adjustment calculated. This impacts the addition to property, plant and equipment adjustment made each fiscal year and the resulting annual amortisation expense.

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Property, plant and equipment with a net book value of A$567 million at 30 June 2004, A$659 million at 30 June 2003 and A$826 million at 30 June 2002 has been capitalised for USGAAP purposes, which was not capitalised under AGAAP. Additional depreciation and disposals have also been recorded of A$92 million in fiscal 2004, A$167 million in fiscal 2003 and A$168 million in fiscal 2002 as a result of this difference.

Defined benefit plan prepaid pension asset and retirement benefit gain/(loss)

We engage an actuary to assist in the determination of our prepaid pension asset and retirement benefit gain/(loss) under USGAAP. There is no requirement under AGAAP to recognise these assets or movements. The following are the main assumptions used to calculate the adjustment:

  discount rate;

  rate of increase on salary levels; and

  expected long term rate of return on assets.

These assumptions have a significant impact on the calculations and adjustments made and are disclosed in note 30(f) to our financial statements.

As at 30 June 2004, the net pension asset recognised under USGAAP was A$253 million, compared with A$4,217 million at 30 June 2003 and A$4,087 million at 30 June 2002. The reduction in the net pension asset recognised at 30 June 2004 was mainly due to the settlement of obligations under the Commonwealth Superannuation Scheme (CSS). The CSS is a defined benefit scheme for Commonwealth Public Sector employees. Under the CSS, we were responsible for funding all employer financed benefits that arose from 1 July 1975 for our employees who were members.

The settlement of the CSS by the Commonwealth on 17 June 2004 resulted in a total loss of A$3,870 million being recognised in the statement of financial performance in fiscal 2004 under USGAAP. This loss comprised the recognition of previously unrecognised actuarial losses of A$2,725 million and a loss on settlement of A$1,145 million. The unrecognised actuarial losses represent the balance of accumulated losses in relation to the CSS which have arisen as a result of applying the “corridor approach” permitted by SFAS 87: “Employers’ Accounting for Pensions”. For USGAAP purposes, settlement of the CSS obligations by the Commonwealth has crystallised the actuarial losses. The loss on settlement of A$1,145 million represents the net pension surplus of A$765 million in the statement of financial position as at 30 June 2003 under USGAAP and an increase in the surplus of A$380 million in the period from 30 June 2003 to the settlement date. These amounts were not recovered as part of the A$3,125 million received from the Commonwealth as these amounts were based on an actuarial review obtained at 30 June 2000 as required for USGAAP reporting. The payment of A$3,125 million was based on a ministerial determination made in June 1997.

Refer to “Off balance sheet arrangements” for further details on the settlement of the CSS.

Use of Telstra applicable yield curves for the purposes of calculating the fair value of our derivative financial instruments

We are not currently required to recognise the fair value of our derivative financial instruments in the statement of financial position for AGAAP. Under USGAAP, we are required to recognise the fair value of our derivative financial instruments in the statement of financial position. We calculate fair value using a market adjusted yield curve to take into consideration the cost of funding for Telstra. We adjust the base curves to reflect our borrowing margin. Our borrowing margin for each currency and maturity are derived from secondary market trading levels of our bonds issued in domestic and offshore markets. Where our bonds are not widely traded, the borrowing margin is derived using advice from market dealers who are

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close to the market and can estimate the level at which we could currently borrow. If market yield curves were applied which did not adjust for our borrowing margin, this would result in different fair values being recognised.

The adjustment to the statement of financial position under USGAAP to recognise the fair value of our forward foreign currency contracts, interest rate swaps and cross currency interest rate swaps (along with the foreign currency borrowing) was an increase to net assets in fiscal 2004 of A$269 million, a decrease to net assets in fiscal 2003 of A$405 million and an increase to net assets in fiscal 2002 of A$6 million. Refer to note 30(m) to our financial statements for further information.

Changes in accounting policies

In fiscal 2004, Australian Accounting Standard AASB 1047: “Disclosing the Impacts of Adopting Australian Equivalents to International Financial Reporting Standards” was introduced. This standard requires us to explain how our transition to international financial reporting standards (IFRS) is being managed and to provide a narrative explanation of the key differences in accounting policies that are expected to arise from adoption of Australian equivalents of IFRS.

We have established a formal IFRS project team to manage the convergence process and to ensure we are prepared to report under IFRS, as adopted by the Australian Accounting Standards Board, for the half-year ending 31 December 2005 and full year ending 30 June 2006. The IFRS project team is monitored by a governance committee comprising senior members of management, and reports regularly to the Audit Committee on the progress towards adoption.

The planning and technical evaluation phases of the IFRS project have largely been completed, and we are well advanced in determining the impact of adopting IFRS. We expect the impact analysis phase to be completed during fiscal 2005, enabling us to effectively manage the implementation of changes required ahead of its application date.

The following areas have been identified as significant in terms of level of activity to substantiate the impact on our financial report and/or the potential transitional adjustment:

  share based payments;

  income taxes;

  employee benefits;

  changes in foreign exchange rates;

  borrowing costs;

  investments in associates;

  intangible assets; and

  financial instruments.

Refer to note 1.4 to our financial statements for further details regarding our management of the convergence to IFRS and explanation of key differences in accounting policies expected to arise on adoption of Australian equivalents of IFRS.

In fiscal 2003, Australian Accounting Standard AASB 1012: “Foreign Currency Translation” was revised. Under this revised standard, we now separately report cross currency swaps designated as hedges of our foreign denominated borrowings as financial assets and financial liabilities. Previously the swap balance was reported as part of borrowings. This change reflects the fact that the swap contracts, although

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specifically hedging our borrowings, are made with different counterparties and as such are separate financial assets and liabilities in their own right. The individual swap contracts are still netted where the right of set-off legally applies.

This change in accounting policy has no impact on our statement of financial performance or our net asset position. As at 30 June 2004, we reported cross currency swap assets of A$406 million and cross currency swap liabilities of A$410 million, compared with A$283 million and A$426 million respectively as at 30 June 2003. Previously, these balances would have been reported as a net liability of A$4 million as at 30 June 2004 and A$143 million as at 30 June 2003.

In fiscal 2003, Australian Accounting Standard AASB 1044: “Provisions, Contingent Liabilities and Contingent Assets” was introduced. Under this new standard, a provision for dividend can no longer be raised at balance date if the dividend is declared after that date. As a result, we changed our accounting policy to reflect this position and we now provide for a dividend in the period in which it is declared. There has been no change in the timing of dividends declared by the directors and we will continue to make a public announcement of the dividend after balance date.

When the declaration date is after balance date but before completion of the financial report, we disclose the dividend as an event occurring after balance date. The transitional provisions of this standard required a write-back of the provision raised as at 30 June 2002 to opening retained profits in fiscal 2003. The effect of the revised policy was to increase consolidated retained profits and decrease provisions at the beginning of fiscal 2003 by A$1,415 million. No adjustment was required to the year ended 30 June 2002 statement of financial performance, statement of financial position or cash flows.

Further information regarding the changes in our accounting policies is provided in note 1.2 to our financial statements.

Results of operations

Table 1 – Results of operations

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in $ millions)
          (% change)
Sales revenue
    20,737       20,495       20,196       1.2       1.5  
Other revenue (excluding interest revenue)
    543       1,121       606       (51.6 )     85.0  
 
   
 
     
 
     
 
                 
Total operating revenue (excluding interest revenue)
    21,280       21,616       20,802       (1.6 )     3.9  
Operating expenses (excluding borrowing costs, depreciation and amortisation)
    11,027       11,421       11,238       (3.4 )     1.6  
Share of net loss from joint venture entities and associated entities
    78       1,025       81       (92.4 )     1,165.4  
 
   
 
     
 
     
 
                 
Earnings before interest, income tax expense, depreciation and amortisation (EBITDA)(1)
    10,175       9,170       9,483       11.0       (3.3 )
Depreciation and amortisation
    3,615       3,447       3,267       4.9       5.5  
 
   
 
     
 
     
 
                 
Earnings before interest and income tax expense (EBIT)(1)
    6,560       5,723       6,216       14.6       (7.9 )
Net borrowing costs
    712       795       770       (10.4 )     3.2  
 
   
 
     
 
     
 
                 
Profit before income tax expense
    5,848       4,928       5,446       18.7       (9.5 )
Income tax expense
    1,731       1,534       1,796       12.8       (14.6 )
 
   
 
     
 
     
 
                 
Net profit
    4,117       3,394       3,650       21.3       (7.0 )
Outside equity interests in net loss
    1       35       11       (97.1 )     218.2  
 
   
 
     
 
     
 
                 
Net profit available to Telstra Entity shareholders
  A$ 4,118     A$ 3,429     A$ 3,661       20.1       (6.3 )
 
   
 
     
 
     
 
                 

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(1)   Earnings before interest, income tax expense, depreciation and amortisation (EBITDA) reflects our net profit prior to including the effect of interest revenue, borrowing costs, income taxes, depreciation and amortisation. We believe that EBITDA is a relevant and useful financial measure used by management to measure the Company’s operating profit. Our management uses EBITDA, in combination with other financial measures, primarily to evaluate the Company’s operating performance before financing costs, income tax and non-cash capital related expenses. In consideration of the capital intensive nature of our business, EBITDA is a useful supplement to net income in understanding cash flows generated from operations that are available for payment of income taxes, debt service and capital expenditure. In addition, we believe EBITDA is useful to investors because analysts and other members of the investment community largely view EBITDA as a key and widely recognised measure of operating performance. EBITDA is not a USGAAP measure of income or cash flow from operations and should not be considered as an alternative to net income as an indication of our financial performance or as an alternative to cash flow from operating activities as a measure of our liquidity. Earnings before interest and income tax expense (EBIT) is a similar measure to EBITDA, but takes into account the effect of depreciation and amortisation.

Over the three-year period our operating results were impacted by a number of significant items, which have given rise to movements in the overall net profit. These items include:

  on 17 June 2004, Telstra and PCCW bought out a loan facility previously owed to a banking syndicate by REACH and its controlled entity, Reach Finance Limited. Our share of the payment in relation to this acquisition amounted to US$155.5 million. At 30 June 2004, we provided for the non recoverability of the debt, amounting to A$226 million, as we consider that REACH will not be in a position to repay the amount in the medium term. Refer to “Related parties transactions” for further details;

  on 28 August 2003, we sold our 22.6% shareholding in our associated entity IBM Global Services Australia Limited (IBMGSA). Proceeds from the sale of this investment amounted to A$154 million, resulting in a profit before income tax expense of A$149 million. As part of this disposal, we modified a 10 year IT service contract with IBMGSA that resulted in an expense of A$130 million being recognised in the statement of financial performance and the removal of A$1,596 million of expenditure commitments disclosed as at 30 June 2003. The sale of this investment and the modification to our IT services contract was completed to enhance the flexibility of our options in the future. The net impact on our profit before income tax expense of this transaction was a profit of A$19 million ($58 million after taking into account income tax benefits) in fiscal 2004;

  on 21 February 2003, we wrote down our investment in REACH, resulting in an increase to our share of net loss from joint venture entities and associated entities of A$965 million in fiscal 2003. The write down occurred due to the impact of the competitive environment in which REACH operates, with excess capacity and falling Internet and data prices. Refer to “International business ventures” for more detail;

  on 1 August 2002, we sold a number of office properties which contributed gross proceeds of A$570 million and resulted in a profit before income tax expense of A$131 million (A$90 million after income tax expense) in fiscal 2003. In addition, we entered into operating leases totalling A$518 million in relation to these properties. See “Contractual obligations and commercial commitments” for further detail;

  during fiscal 2003, Australian legislation was enacted which enabled the Telstra Entity and its Australian resident wholly owned entities to be treated as a single entity for income tax purposes. The Telstra Entity, as the head entity in this tax consolidated group, adopted this legislation from 1 July 2002. On formation of the group, the Telstra Entity was able to elect to reset the tax values of a subsidiary member under certain allocation rules. The reset of tax values resulted in a tax benefit of A$201 million being recognised in fiscal 2003 and subsequent analysis resulted in an additional benefit of A$58 million being recognised in fiscal 2004. Refer to note 4 to our financial statements and “Income tax expense” section for further discussion;

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  on 28 June 2002, we increased our share of CSL to 100%. The transaction involved our acquisition of the remaining 40% interest in CSL that we did not previously own and the issue of a US$190 million mandatorily converting secured note by PCCW, in exchange for the redemption of the US$750 million convertible note previously issued by PCCW. Prior to redemption, we valued this convertible note on a yield to maturity basis at US$750 million and adjusted the value in our financial statements accordingly. The reduction in value of the note of A$96 million was expensed in fiscal 2002; and

  on 12 December 2001, we increased our ownership interest in TelstraSaturn Limited (TelstraSaturn) and began consolidating its results. At the same time TelstraSaturn acquired CLEAR Communications Limited (CLEAR Communications) and its name was changed to TelstraClear. The consolidated net loss before taxation in relation to TelstraClear for the 7 months ended 30 June 2002 was A$110 million, with an equity accounted share of TelstraSaturn’s loss for the 5 months to December 2001 of A$75 million, including A$48 million in relation to our share of restructuring costs. TelstraClear generated a loss before and after tax of A$123 in fiscal 2003 and A$1 million in fiscal 2004 (including Telstra consolidation adjustments).

Telephony products have historically generated most of our operating profit and have been more profitable than our non-telephony products such as data and Internet services. Our data and Internet revenues increased over the three-year period due to the growth in Internet and IP Solutions services, which has been partly offset by the softer market in ISDN and specialised data services.

Under the USO regime, we are required to deliver the Standard Telephone Service (STS) to all people, wherever they reside or carry on business, and meet a SDDSO. We are required to provide these services in areas and to customers that are uneconomic and which would not be provided without the USO. Despite the significant costs involved in providing service in much of rural and remote Australia, the Government has limited the amounts we can charge customers for these services and this adversely impacts our overall profitability. Under the USO, this shortfall is to be funded by participants in the telecommunications industry, including Telstra, although currently only licensed carriers make contributions. The Government has limited the contributions we may receive from the other participants towards the net cost of providing the USO and SDDSO. See “Competition and regulation – Regulation” for more detail.

As competition has intensified during the three-year period, the volume of telecommunications services purchased in Australia has increased and the range of products and services offered has continued to expand. We have greater opportunity to grow wholesale revenue by providing services to other carriers and CSPs. However, we expect to continue to lose market share in some of our retail markets as a result of increasing competition.

Operating revenue

In the following discussion, we analyse revenue for each of our major products and services. The principal areas of strong operating revenue growth over the three-year period were:

  basic access;

  fixed to mobile;

  mobiles;

  Internet and IP Solutions; and

  advertising and directories.

Over the three-year period, we have continued our program of price re-balancing that commenced in fiscal 2000. As part of this program, we increased basic access charges and reduced local, national and

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international long distance call charges. At the same time, competition has continued to intensify and we have lost market share in some of our retail products as a result. Over the three-year period, we have seen a continued shift in growth from our traditional retail operations to areas such as mobiles, and emerging application and content services.

We expect that there will be continued competitive pressure in some of our traditional product areas, as competition becomes more intense in the future. This is reflected in our overall sales revenues showing relatively moderate growth over the three-year period. However, the volume of telecommunications services purchased in Australia has increased and the range of products and services offered continues to expand. We expect our operating revenue to continue to benefit from this growth.

Table 2 - Operating revenue by product and service category, including the percentage of total operating revenue contributed by each product and service category

                                                 
    Year ended 30 June
    2004           2003           2002    
     
 

 
(in millions, except percentage of revenue)
 
 
 
 
    $
  %(2)
  $
  %(2)
  $
  %(2)
PSTN products
                                               
Basic access
    3,237       15       3,083       14       2,879       14  
Local calls
    1,504       7       1,567       7       1,643       8  
PSTN value added services
    259       1       280       1       262       1  
National long distance calls
    1,121       5       1,162       6       1,216       6  
Fixed to mobile
    1,597       8       1,517       7       1,419       7  
International direct
    266       1       307       1       336       2  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
    7,984       37       7,916       36       7,755       38  
Mobile
                                               
Mobile services
    3,455       17       3,227       15       3,242       15  
Mobile handsets
    352       2       386       2       226       1  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
    3,807       19       3,613       17       3,468       16  
Data and Internet services
                                               
Specialised data
    1,018       5       1,053       5       1,051       5  
ISDN (access and calls)
    927       4       951       4       1,037       5  
Internet and IP Solutions
    1,010       5       817       4       606       3  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
    2,955       14       2,821       13       2,694       13  
Other products and services
                                               
Advertising and directories
    1,351       6       1,217       6       1,135       5  
Intercarrier services
    1,138       5       1,155       5       1,123       5  
Inbound calling products
    476       2       494       2       562       3  
Solutions management
    489       2       487       2       478       2  
Various controlled entities
    1,494       7       1,678       8       1,826       9  
Other sales and services
    1,043       5       1,114       6       1,155       6  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Total sales revenue
    20,737       97       20,495       95       20,196       97  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Other revenue (1) (excluding interest income)
    543       3       1,121       5       606       3  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Total operating revenue (excluding interest income)
  A$ 21,280       100     A$ 21,616       100     A$ 20,802       100  
 
   
 
     
 
     
 
     
 
     
 
     
 
 


(1)   Other revenue includes miscellaneous revenue and revenue from sale of assets and investments. Refer table 18. Interest revenue is included in net borrowing costs. Refer table 25.
 
(2)   Represents the percentage of total operating revenue contributed by each product and service category.

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Categorisation of our operating revenue

We categorise revenue from the products and services we sell to wholesale customers depending on the nature of the product or service. For example, we categorise operating revenue from interconnect and CDMA resale services as intercarrier services revenue. On the other hand, we categorise operating revenue from other resale services according to the product or service resold.

We are actively promoting alternative access services that are faster and have more capabilities than our basic access service. As more of our customers purchase these alternative services, operating revenue will continue to move from one category to another. For example, as our customers continue to switch from buying basic access services to buying other forms of access services, such as ADSL, operating revenue from some customers will shift from the basic access category to the data and Internet services category.

The rates we charge our customers are subject to regulated price caps

The rates we charge our retail customers for most of our telephony products are subject to price controls. These controls impose caps based on annual increases in the consumer price index (CPI) for the previous year less, in some cases, a specified percentage. The retail price controls that apply from fiscal 2003 to fiscal 2005 include a cap of CPI plus 4% for line rental and CPI less 4.5% on a group of local calls, long distance calls, international calls and fixed to mobile calls. In addition, as we reduce our average local call prices in areas where competition exists or is likely to exist, we are required by regulation to reduce local call prices in other areas of Australia in the following year. Our local call prices in all areas of Australia must not exceed the current A$0.22 (GST included) per call price cap, except for calls from payphones which are capped at A$0.40 (GST included) per call, or calls in a plan for which the line rental is lower than standard.

In recent years we have reduced prices for a number of our products and services ahead of the rate of reduction required under the regulations.

Amendments to the price control regulations in fiscal 2000 allowed us to re-balance line rental and calling charges, which we have been implementing since. We have continued the introduction of a number of calling plan options during the three-year period aimed at creating options to suit different customer segments.

The existing price control regulations are currently under review. The Communications Minister has asked the ACCC to undertake an inquiry into the price arrangements, which will apply from 1 July 2005. The ACCC has announced that a draft report will be available by the end of October 2004, with their final report available by 31 January 2005.

If so, a new ministerial determination outlining this new price control regime will be issued. Subject to parliamentary approval, the new regulations will come into effect on 1 July 2005. We are actively engaged in the review process.

Basic access

Our basic access revenue includes monthly rental fees, installation charges and connection charges, from telephone service connections between a customer’s premises and our PSTN network. It excludes our internal charges to calling products for the use of our network. Basic access revenues are affected by:

    housing growth;
 
    general economic conditions;
 
    competition;
 
    demand for telephone services and additional lines;

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    customers moving to our other higher value access services, such as ISDN, ADSL and mobiles; and
 
    pricing changes.

Table 3 - Basic access

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Retail
    2,717       2,669       2,520       1.8       5.9  
Domestic wholesale
    520       414       359       25.6       15.3  
 
   
 
     
 
     
 
                 
Basic access revenue
  A$ 3,237     A$ 3,083     A$ 2,879       5.0       7.1  
 
   
 
     
 
     
 
                 
Basic access lines in service at year end (1)
                                       
Residential
    5.96       6.20       6.41       (3.9 )     (3.3 )
Business
    2.57       2.71       2.81       (5.2 )     (3.6 )
 
   
 
     
 
     
 
                 
 
    8.53       8.91       9.22       (4.3 )     (3.4 )
Domestic wholesale
    1.84       1.55       1.32       18.7       17.4  
 
   
 
     
 
     
 
                 
Total access lines in service
    10.37       10.46       10.54       (0.9 )     (0.8 )
 
   
 
     
 
     
 
                 


Note: statistical data represents management’s best estimates.

(1)   Excludes advanced access services, such as ISDN services.

Our operating revenue from basic access services increased in both the retail and domestic wholesale markets over the three-year period, primarily as a result of access price re-balancing, first introduced in fiscal 2000. The rise in our basic access fees was generally offset by price reductions in local, national long distance and international calls.

Under our basic access pricing structure, we have a range of access and calling pricing packages to give our retail residential and business customers’ choice in the plan they select, along with a range of reward options. These pricing packages are reviewed regularly to reflect the changing needs of customers. For the most part, wholesale customers receive the pricing plan which only incorporates the basic telephone service with local call rates excluding long distance and fixed to mobile calls (with the “business” and “residential” differentiation still applying). At different times, a variety of promotions and different pricing options are also offered to encourage our customers to connect additional lines.

Our operating revenue from basic access services was also affected by competition during the three-year period. These competitive forces have resulted in a shift from retail to wholesale access lines. Over the three-year period, the number of residential and business basic access lines decreased due to strong competition and migration to alternative products such as ISDN, broadband and mobiles. Domestic wholesale basic access lines in service grew, reflecting the increased penetration of our competitors in the basic access market.

During the three-year period, basic access revenue for retail operations expanded primarily due to increases in basic access prices, partly offset in fiscal 2004 by pensioner discounts applied to basic access charges after these discounts were removed from PSTN calling products in March 2003. Our domestic wholesale revenue also increased over the three-year period reflecting a rise in the number of access lines in service as well as price increases.

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During the three-year period, we introduced various basic access packages, which had a positive effect on revenue growth in this area, despite an overall decrease in basic access lines in service. Some of these price initiatives included:

    a range of fixed line price changes from June 2004 which we will benefit from in the upcoming fiscal year. This included a rise in customer access prices for residential plans, and the introduction of a new rewards program for customers with multiple eligible services;
 
    increases in existing Telstra HomeLine™ access prices and Telstra BusinessLine™ access prices from July 2003;
 
    increases in existing Telstra BusinessLine™ customer access prices from February 2002; and
 
    increases in Telstra HomeLine™ access prices and Telstra BusinessLine customer access prices from September 2001.

We believe our focus on bundling of products encourages customers to review their choices and either stay with us as their sole service provider or come back into our retail base of customers. In May 2004, we introduced our new T-time Reward Options that provide customer rewards such as free local calls and free text messages, for those Homeline Plus™ customers with multiple eligible services.

Local calls (including PSTN value added services)

Our local call revenue comes from our local call charges and from billable value added services such as voicemail, call waiting, call forwarding, call conferencing and our call return feature. For the most part we charge for local calls without a time limit. Our operating revenue from local calls generally varies with changing economic conditions, the number of basic access lines in service, customer choice of product and price changes. Our local call revenue is also affected by customers moving from our basic access service to our enhanced access services, such as ISDN, and increasing their use of Internet services. It is also impacted by customers migrating to mobile and fixed to mobile calling.

Table 4 - Local calls (included PSTN value added services)

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Local call revenue
                                       
Retail
    1,263       1,348       1,412       (6.3 )     (4.5 )
Domestic wholesale
    241       219       231       10.0       (5.2 )
 
   
 
     
 
     
 
                 
 
    1,504       1,567       1,643       (4.0 )     (4.6 )
PSTN value added services
                                       
Retail
    221       247       231       (10.5 )     6.9  
Domestic wholesale
    38       33       31       15.2       6.5  
 
   
 
     
 
     
 
                 
 
    259       280       262       (7.5 )     6.9  
 
   
 
     
 
     
 
                 
Total local call revenue
  A$ 1,763     A$ 1,847     A$ 1,905       (4.5 )     (3.0 )
 
   
 
     
 
     
 
                 
Number of local calls
    9,397       9,794       10,269       (4.1 )     (4.6 )


Note: statistical data represents management’s best estimates.

Retail revenue for local calls over the three-year period has been negatively affected by price decreases, primarily as a result of price re-balancing between our products. In addition, competition through local call resale has also contributed to a decrease in our revenues, partly offset by an increase in domestic wholesale

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revenue. Over the three-year period we have decreased local call prices as an offset to higher basic access fees. In fiscal 2004, we offered a certain amount of free local calls for those eligible customers as part of a program called T-time Reward Options. In fiscal 2003, regular local call charges were reduced from 22 cents to 20 cents for Telstra Homeline™ customers. These price reductions have been partly offset by the transfer of pensioner discounts to basic access in March 2003 and the removal of reduced rate neighbourhood calls for Telstra BusinessLine™ Complete, Telstra Homeline™ Complete and Telstra Homeline™ Plus customers in fiscal 2003.

Generally call volumes have continued to fall over the three-year period, reflecting the impact of customers migrating to other products, such as mobiles, fixed to mobile, Internet and ISDN products. This is highlighted by the fact that SIO decreased by only 0.9% over fiscal 2004 and 0.8% over fiscal 2003, while the number of local calls made dropped by 4.1% over fiscal 2004 and 4.6% over fiscal 2003.

Our revenue from PSTN value added services decreased in fiscal 2004 primarily due to a decline in revenue from MessageBank® usage that resulted from the migration of customers to our free product offering Telstra Home Message 101™, as well as a price reduction in this product in May 2003. In addition, call return usage has steadily declined following recent campaigns focussing on new product offerings such as Call 1# Feature Assistance™ and Telstra Home Message 101™.

Our revenue from PSTN value added services increased in fiscal 2003 compared with fiscal 2002 mainly due to growth in revenues from services such as call return and call number display. Call return allows customers to listen to the number of their last unanswered call, and call number display enables customers to see the number of the caller on a display screen on their telephone handset. In fiscal 2003, growth in revenue was due to the expanded usage of these products in addition to an increase in subscription costs (single or package) during that financial year. In addition, there was greater growth than expected in SIO on packages in fiscal 2003 due to emphasis of these products in sales and promotional activities.

National long distance calls

Our operating revenue from national long distance consists of revenue from national long distance calls made from our PSTN network to a fixed network.

We generally charge for national long distance calls based on the time of day, day of week, destination and duration of the call, but packages are also offered on a capped price basis. A variety of promotions and pricing options are offered to encourage our customers to use our service and to inform them about the price and value of our service. The majority of our operating revenue from national long distance calls comes from our residential and small business customers.

General economic conditions and customer perceptions about the cost and value of our service, relative to competitor alternatives, largely drive our national long distance call revenue. Competitive activity continues to negatively affect our national long distance call revenue, directly through override and preselection, and indirectly through competition for access lines.

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Table 5 - National long distance calls

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Retail
    1,113       1,156       1,208       (3.7 )     (4.3 )
Domestic wholesale
    8       6       8       33.3       (25.0 )
 
   
 
     
 
     
 
                 
National long distance call revenue
  A$ 1,121     A$ 1,162     A$ 1,216       (3.5 )     (4.4 )
 
   
 
     
 
     
 
                 
National long distance minutes (1)
    8,520       9,161       9,170       (7.0 )     (0.1 )


Note: statistical data represents management’s best estimates

(1)   Includes national long distance minutes from our PSTN and independently operated payphones to Australian fixed telephones. Excludes minutes related to calls from non-PSTN networks, such as ISDN, VPN and FaxStream® services.

Our operating revenue from national long distance calls declined during the three-year period, primarily due to:

    capping of prices for some national long distance calls. Capped call prices decreased in each of the last three fiscal years, which was partially offset by an increase in the long distance call connection cost;
 
    increased take up of re-balanced packages with capped calls by customers;
 
    increased levels of pensioner discounts offered, offset in fiscal 2004 by the transfer of this discount to basic access;
 
    loss of customers through increased competition in the local call market, as customers who change their provider for local call services tend to select the same provider for long distance services; and
 
    customers using alternative products, such as fixed to mobile, mobiles, Internet and ISDN.

The 7.0% decline over fiscal 2004 in national long distance minutes was also adversely impacted by shorter call durations and the cessation of the “1c Saturday” promotion where calls to long distance locations were capped at 1 cent per minute. This promotion had expanded minutes of use in fiscal 2003.

To address competition, we continue to introduce competitively priced packages. However, with the continued strong growth of mobiles in the Australian market, we expect national long distance call revenue to continue to be negatively impacted by customer migration to fixed to mobile, mobiles, Internet and ISDN products.

Fixed to mobile

Our fixed to mobile revenue is generated by calls originating on our fixed networks and terminating on any mobile network. We generally charge for fixed to mobile calls based on time of day and mobile carrier but packages are also offered on a capped price basis. Our operating revenue for fixed to mobile calls is approximately evenly split between business and residential customers. The growth of the Australian mobile telecommunication market has driven revenue expansion in this product category.

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Table 6 - Fixed to mobile

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Retail
    1,576       1,501       1,401       5.0       7.1  
Domestic wholesale
    21       16       18       31.3       (11.1 )
 
   
 
     
 
     
 
                 
Fixed to mobile revenue
  A$ 1,597     A$ 1,517     A$ 1,419       5.3       6.9  
 
   
 
     
 
     
 
                 
Fixed to mobile minutes
    4,226       3,944       3,691       7.2       6.9  


Note: statistical data represents management’s best estimates

On 1 October 1999, fixed to mobile preselection was introduced, whereby the CSP selected by a customer for national long distance calls automatically became the customer’s provider for fixed to mobile calls.

Over the three-year period, our fixed to mobile revenue showed solid growth largely due to the continued rise in the number of mobile services in the Australian market, increased minutes in use and higher call connection rates. Minutes of use grew by 7.2% over fiscal 2004 and 6.9% over fiscal 2003, reflecting the growth in the mobiles market. This growth has been partly offset by reduced per minute prices for fixed to mobile calls and lower capped calling.

Fixed to mobile revenue may be negatively affected if we lose market share in local calls. This is because customers will generally choose the same carriage service provider for fixed to mobile and national long distance calls as they do for local calls.

International direct

Our operating revenue from international direct included operating revenue we generated from:

    international calls made from Australia to a destination outside Australia (outbound); and
 
    operator-assisted international calls.

Our operating revenue from international outgoing calls is largely driven by general economic conditions, customer perceptions about the cost and value of our service, and competition, promotion and advertising.

Table 7 - International direct

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
International direct revenue
  A$ 266     A$ 307     A$ 336       (13.4 )     (8.6 )
 
   
 
     
 
     
 
                 
International direct minutes (1)
    651       740       781       (12.0 )     (5.2 )


Note: statistical data represents management’s best estimates.

(1)   International direct outgoing minutes for international settlement purposes also include international outgoing minutes from mobile telephone service, ISDN and public payphones operated by us.

Our revenue from international telephone services continued to decline over the three-year period principally as a result of competitive pricing pressures and the migration of customers to other products. This migration to other products such as aggressively priced prepaid calling cards (a significant contributing

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factor in the decline in minutes in fiscal 2004), ISDN, Internet and mobiles (a significant contributing factor in the decline in minutes in fiscal 2003) adversely affected our outgoing volumes.

In fiscal 2004, the yield has declined as a result of further capped call usage and an increase in discount plans offered, offset by the removal of pensioner discounts from calling products and a call connection rate increase in May 2003. In fiscal 2003 compared with fiscal 2002, the yield declined due to the increased use of offerings such as 0018 Free ½ hour and 10 minute capped calls under Homeline re-balancing initiatives that were first introduced in September 2001. This decline was partly offset by call connection rate rises in August 2002 and September 2001.

Our various packages, such as HomeLine Plus, were introduced as part of our price re-balancing strategy and to meet the above competitive pressures. These packages encourage our customers to stay with us and provide them with options to select pricing structures that suit their telephony spending patterns. These packages have significantly reduced our calling rates for some international countries, and consequently our outbound international revenue decreased over the three-year period.

Mobiles

The mobile telecommunications market has continued its strong growth during the three-year period, stimulated by the introduction of low access fee plans and the increasing popularity of prepaid offerings. However, the rate of market growth has declined and the global mobile industry is now maturing. Voice traffic remains the core of the business and with competition intensifying, technology will become a source of differentiation and competitive advantage. Further growth is expected to be achieved through SMS usage and improvement in customer retention.

In fiscal 2000, we rolled out our mobile network with national coverage based on digital technology known as CDMA. This CDMA network complements our existing GSM digital network and provides coverage in all areas previously covered by our analogue network. CDMA now has a substantial base of retail customers, as well as resale customers. New customers are increasingly connecting to our CDMA network and it continues to be one of the fastest growing areas of our mobiles business.

In fiscal 2003, we launched Australia’s first 3G mobile network that is based on 1xRTT into selected areas of our CDMA network that provides high speed data capability. We also launched Telstra Mobile Loop® on 1xRTT to customers, which features downloadable games and ringtones, e-mail access and picture messaging. In fiscal 2004, we commenced the rollout of 1xRTT across the balance of the CDMA1x network to provide high speed wireless data services across the complete CDMA coverage footprint.

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Table 8 - Mobiles

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Access fees and call charges
    2,649       2,570       2,734       3.1       (6.0 )
Value added services:
                                       
International roaming
    174       153       143       13.7       7.0  
Mobile MessageBank ®
    178       166       149       7.2       11.4  
Mobile data
    454       338       216       34.3       56.5  
 
   
 
     
 
     
 
                 
Total value added services
    806       657       508       22.7       29.3  
Mobile services revenue
    3,455       3,227       3,242       7.1       (0.5 )
Mobile handset sales
    352       386       226       (8.8 )     70.8  
 
   
 
     
 
     
 
                 
Mobiles revenue (1)
  A$ 3,807     A$ 3,613     A$ 3,468       5.4       4.2  
 
   
 
     
 
     
 
                 
Mobile voice telephone minutes (2)
    6,145       5,255       4,853       16.9       8.3  
Number of SMS sent
    1,903       1,413       1,011       34.7       39.8  
 
   
 
     
 
     
 
                 
 
            (in thousands)                        
Mobile SIO: (5)
                                       
GSM
    6,653       5,812       5,346       14.5       8.7  
CDMA
    951       757       596       25.6       27.0  
 
   
 
     
 
     
 
                 
Total mobile SIO
    7,604       6,569       5,942       15.8       10.6  
 
   
 
     
 
     
 
                 
Prepaid mobile SIO
    3,102       2,288       1,880       35.6       21.7  
Postpaid mobile SIO
    4,502       4,281       4,062       5.2       5.4  
 
   
 
     
 
     
 
                 
Total mobile SIO
    7,604       6,569       5,942       15.8       10.6  
 
   
 
     
 
     
 
                 
Deactivation rate (6)
    17.1 %     18.4 %     14.7 %     (1.3 )     3.7  
 
    (in A$ per SIO)                
Average revenue per user per month (3)
    40.62       42.99       48.60       (5.5 )     (11.5 )
Average prepaid revenue per user per month (3) (4)
    13.84       13.78       10.05       0.4       37.1  
Average postpaid revenue per user per month (3)
    57.05       57.59       63.16       (0.9 )     (8.8 )
Average mobile data revenue per SIO per month
    5.34       4.51       3.24       18.4       39.2  


Note: statistical data represents management’s best estimates.

(1)   Excludes revenue from:

    call termination charges, including calls from our fixed network which we categorise as fixed to mobile;
 
    resale of GSM and CDMA services to other carriers, which is recognised as intercarrier services revenue; and
 
    CSL which we recognise within various controlled entities revenue. See table 16.

(2)   Includes all calls made from mobile telephones including long distance and international call revenue included in these categories, excludes data, MessageBank®, international roaming and CSL.
 
(3)   Average revenue per user per month is calculated using average SIO and includes mobile data and MessageBank® revenues.
 
(4)   Based on mobile services revenue for fiscal 2004 and fiscal 2003 and on voice only revenue for fiscal 2002. Average prepaid revenue per user per month based on mobile service revenues (excluding international roaming) is A$13.01 for fiscal 2002.
 
(5)   Excludes CSL SIO and includes the impact of the deactivation policy change to standard recharge period. Refer following footnote for details.
 
(6)   Deactivations have been impacted by the recharge period for prepaid services being extended to six months in line with general market position. This change has resulted in the continuation of approximately 202,000 prepaid services that would have been deactivated under the previous contract terms. Deactivation rate excludes transfers of account names, services between Telstra’s GSM and CDMA networks, and services between prepaid and postpaid categories.

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Mobile services revenue increased during the three-year period, principally due to continuing strong growth in the number of mobile telephone customers and minutes of use. During the three-year period, mobiles revenue growth was also supported by strong increases in value added services such as:

    international roaming, due to increased volumes particularly during fiscal 2004 coinciding with Rugby World Cup, and following the recovery in international travel after the SARS outbreak and other world events;
 
    increased usage of SMS, reported under mobile data, due to expanding customer awareness and ease of use, partly offset in fiscal 2004 by a rise in various discounting promotions such as Telstra Rewards; and
 
    growth in CDMA service usage in response to marketing campaigns and new program offers.

Access fees and call charges grew by 3.1% in fiscal 2004 due to the addition of 814,000 prepaid and 221,000 postpaid SIO, in conjunction with an increase in voice telephone minutes of 16.9%. This growth was partly offset by an increase in loyalty bonuses and increased discounting due to Telstra Rewards offers such as free family calls credits. In fiscal 2003, access and call charges declined by 6.0% compared with fiscal 2002 despite the growth in prepaid and postpaid SIO, and voice telephone minutes. This decline was driven by customers utilising the value of their included calls to a greater extent than other fiscal years and the replacement of handset subsidies with the introduction of loyalty bonuses in January 2002. In addition, there was a decline in early termination charges as this charge was waived for those customers switching from subsidised contracts to handsets purchased outright.

Revenue from MessageBank®, our voice message service, has increased over the three-year period. In fiscal 2004, MessageBank® revenue grew by 7.2% resulting from an increase in the amount of MessageBank® minutes, partly offset by lower retrieval charges. In fiscal 2003, retrieval charges were not changed when compared with fiscal 2002, but the number of SIO with MessageBank® activated grew, resulting in the 11.4% increase in MessageBank® revenue in fiscal 2003.

Revenue from handset sales decreased by 8.8% over fiscal 2004, largely attributable to growth in the number of mobile users moving to lower cost prepaid handsets. Revenue from handset sales increased by 70.8% compared to fiscal 2002, as during fiscal 2003, we charged customers higher prices for handsets sold via direct channels and continued the phasing out of handset subsidies. We changed our mobile handset purchase arrangement during fiscal 2003 allowing customers to either purchase their handsets outright, or pay for them over a contract period under our mobile repayment option (MRO). The increase in fiscal 2003 was also due to the average cost of handsets increasing due to technological advancements.

There has been a notable change in customer mix, with volumes and SIO increasing across the board, but with far greater increases in new customers connecting to prepaid services. At 30 June 2004, prepaid SIO comprised approximately 40.8% of total SIO, up from 34.8% at 30 June 2003 and 31.6% at 30 June 2002. This has resulted in average prepaid revenue per user per month increasing over the three-year period. However, prepaid customers generally have lower usage patterns than postpaid customers. As a result, average revenue per user per month has shown a downward trend of 5.5% over fiscal 2004 and 11.5% over fiscal 2003.

Our deactivation rate decreased to approximately 17.1% in fiscal 2004, down from 18.4% in fiscal 2003 and up from 14.7% in fiscal 2002. Our deactivation rate is influenced by a number of factors, the most significant of which is competition from other carriers. In addition, our deactivation rate in fiscal 2004 has been impacted by the “recharge only” period for prepaid services being extended to six months in line with our competitors. This change has resulted in the continuation of approximately 202,000 prepaid services which would have been deactivated in previous periods. Other factors influencing the deactivation rate include customers’ payment defaults and short term disconnections.

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Data and Internet services

Our operating revenue from data and Internet services is driven primarily by:

    demand for capacity to support business networking;
 
    the increased use of data services by SMEs;
 
    the introduction of new products to meet customer needs;
 
    the increased use of the Internet by businesses and consumers;
 
    the movement of our customers from basic access and associated calling products to other access services, such as ISDN and ADSL; and
 
    demand for greater bandwidth services such as frame relay and broadband.

While the data and Internet markets have been experiencing growth, competition has put pressure on our prices. We expect that these trends will continue.

Tables 9, 10 and 11 show information about our data and Internet services.

Table 9 - Specialised data

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions, except permanent virtual circuits    
    in thousands)
  (% change)
Frame relay
    371       354       323       4.8       9.6  
Digital data services
    256       287       315       (10.8 )     (8.9 )
Leased lines
    258       271       268       (4.8 )     1.1  
Other
    133       141       145       (5.7 )     (2.8 )
 
   
 
     
 
     
 
                 
Specialised data revenue
  A$ 1,018     A$ 1,053     A$ 1,051       (3.3 )     0.2  
 
   
 
     
 
     
 
                 
Permanent virtual circuits Frame
    30       28       25       7.1       12.0  


Note: statistical data represents management’s best estimates.

Specialised data revenue is comprised mainly of revenue from frame relay, digital data services and leased lines. Frame relay offers high speed data transmission from 64Kb to 45Mb per second to customers connecting any number of sites to other national or international locations. It is frequently used as a building block to construct corporate wide area networks. Digital data services provide high quality, leased line digital data transmission offering dedicated bandwidth from 1.2Kb to 1,984Kb per second, which may be used for communications between all major capital cities and most regional and country areas in Australia. Analogue leased lines provide high quality, low cost, low bandwidth, and dedicated end-to-end connections between customer sites. They support customer specific applications that do not yet have viable commercial alternatives. Over the three-year period, customers have moved away from older digital data and leased line services, to newer technologies with greater bandwidth such as frame relay.

Frame relay is currently in the growth stage of its product life cycle, being driven by the continued strong performance of our IP WAN product, and the migration from digital data services and leased lines to frame relay. Digital data services is a mature product with customers transferring to newer technologies and exploring other options such as outsourcing and building their own IP platform to meet their application needs. Leased line services is also a mature product that saw declines in megalink and voice graded

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dedicated lines revenue in fiscal 2004. Growth of 1.1% in fiscal 2003 compared with fiscal 2002 was distorted due to a specific product relating to Keycorp Limited (Keycorp) being recognised in specialised data services in fiscal 2003, compared to being recognised in various controlled entities in fiscal 2002. In fiscal 2002, Keycorp was a controlled entity. From 28 June 2002, we no longer had the capacity to control this entity and have thus commenced equity accounting from that date.

In fiscal 2004, overall specialised data revenue decreased by 3.3% due to product substitutions driven by technologically advanced IP and DSL based product options included within our Internet and IP Solutions revenues. In fiscal 2003, overall specialised data revenue was in line with fiscal 2002 with customers moving from older digital data and leased line services to newer technologies with greater bandwidth such as frame relay.

Table 10 - ISDN (access and calls)

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions, except access lines in    
    thousands)
  (% change)
Access
    401       390       451       2.8       (13.5 )
Calls:
                                       
Data
    221       282       323       (21.6 )     (12.7 )
Voice
    305       279       263       9.3       6.1  
 
   
 
     
 
     
 
                 
 
    526       561       586       (6.2 )     (4.3 )
 
   
 
     
 
     
 
                 
ISDN (access and calls) revenue
  A$ 927     A$ 951     A$ 1,037       (2.5 )     (8.3 )
 
   
 
     
 
     
 
                 
ISDN access lines (basic access line equivalents) (1)
    1,288       1,213       1,268       6.2       (4.3 )


Note: statistical data represents management’s best estimates.

(1)    Expressed in equivalent number of clear voice channels.

ISDN is a flexible, switched network based on digital technology. It can support many applications at one time (such as voice, data and video) while using a single access point to the network.

In fiscal 2004, access revenue increased due to our penetration into the SME and consumer market, which was partly offset by corporate customers migrating to more advanced data products such as frame relay and the use of ISDN where ADSL coverage limitations exist. As a result, the number of ISDN access lines has grown by 6.2% in fiscal 2004. Access revenues decreased in fiscal 2003 compared with fiscal 2002. This decrease was attributable to changes in the pricing structure of products that resulted in certain access fees now recognised as call revenue, and the loss of ISDN access lines, particularly during the migration from the old technology ISDN platform that closed in November 2002. In addition, ISDN access revenue has been impacted by the migration to more advanced products such as frame relay, as well as competitors offerings on new technologies at reduced tariffs.

Call revenues decreased over the three-year period predominantly due to ISDN data corporate customers migrating to products such as ADSL, frame relay and IP Solutions, as well as competitors providing new technologies at reduced tariffs. The decline in ISDN data calls over the three-year period has been offset to some extent by the growth in ISDN voice calls as a greater proportion of our customers move to ISDN for voice as well as data. ISDN voice call growth was driven by the introduction of a significant new pricing structure in January 2003 that included charging customers for 30 minute blocks, rather than charging on a

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per minute basis. This pricing structure fuelled our revenue expansion in the second half of fiscal 2003, and fiscal 2004, and assisted our move into SME and consumer segments during fiscal 2004.

Table 11 — Internet and IP Solutions

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions, except subscriber numbers in    
    thousands)
  (% change)
BigPond narrowband
    297       298       251       (0.3 )     18.7  
BigPond broadband
    274       212       122       29.2       73.8  
Wholesale broadband
    142       49       13       189.8       276.9  
Wholesale Internet Direct
    14       20       25       (30.0 )     (20.0 )
Internet Direct
    117       111       102       5.4       8.8  
IP Solutions
    160       120       84       33.3       42.9  
Other
    6       7       9       (14.3 )     (22.2 )
 
   
 
     
 
     
 
                 
Internet and IP Solutions revenue
  A$ 1,010     A$ 817     A$ 606       23.6       34.8  
 
   
 
     
 
     
 
                 
Narrowband subscribers - retail (1)(2)
    1,194       1,158       1,056       3.1       9.7  
Broadband subscribers - retail (3)
    424       240       144       76.7       66.7  
Broadband subscribers - wholesale (3)
    379       121       25       213.2       384.0  
 
   
 
     
 
     
 
                 
Total broadband subscribers
    803       361       169       122.4       113.6  
 
   
 
     
 
     
 
                 
Total online subscribers
    1,997       1,519       1,225       31.5       24.0  
 
   
 
     
 
     
 
                 


Note: statistical data represents management’s best estimates.

(1)   Includes subscribers to our BigPond home and BigPond business services.
 
(2)   Narrowband subscriber comparatives for fiscal 2002 have been restated to exclude Family Mail users in BigPond home services and Active Mail users in BigPond business services.
 
(3)   Within broadband, retail products include cable, satellite, ISP, Hyperconnect and ADSL, while wholesale products include Flexstream, DSL layer 2 and DSL layer 3S.

We offer a range of Internet products and packages under our BigPond brand. Telstra BigPond home and business packages offer dial-up modem and ISDN Internet services to residential and business customers across Australia. Telstra BigPond™ broadband provides broadband Internet services to consumer and business customers via HFC cable, ADSL and satellite access technologies.

During the three-year period, our total revenue from Internet and IP Solutions has continued to grow strongly, even though we have continually reduced our prices. The subscriber base for our narrowband and broadband products has also continued to grow during the three-year period. As at 30 June 2004, we have signed approximately 803,000 broadband Internet customers following a significant rise in demand resulting from our aggressive pricing. We are progressing well to achieving our target of 1 million broadband customers by the end of June 2005.

In fiscal 2004, our Internet and IP Solutions revenue growth reflects the following movements:

    overall BigPond narrowband revenue was flat as the increase in subscribers of 3.1% was offset by two weeks of rebates provided to customers as a result of performance issues in October 2003;
 
    continuing growth in BigPond broadband revenue of 29.2% was driven by an increase of 76.7% in subscribers with growth in both ADSL and cable. The accelerated expansion of this product in the second half of fiscal 2004 was attributable to increased Internet usage, and the success of our self install kits and broadband marketing campaigns. This increase was partly offset by two weeks of rebates provided to customers as a result of performance issues in October 2003, the introduction of

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      the usage toolbar in May 2003 reducing excess usage billing, and unlimited usage and higher volume capped plans. In addition, we introduced aggressive new pricing plans and a two month free broadband offer to new subscribers; and

    growth in wholesale broadband of 189.8% was driven by improved Wholesale DSL Layer 2 revenue resulting from the higher take up in the residential and small business market by on-selling a price competitive broadband DSL service, as provided by our ADSL network. In fiscal 2003, wholesale DSL was only sold to the business market.

In fiscal 2003, our Internet and IP Solutions revenue growth compared with fiscal 2002 reflects the following increases:

    strong growth in broadband subscribers in conjunction with the introduction of excess usage billing for BigPond broadband customers; and
 
    an increase in narrowband subscribers of 9.7% in conjunction with our focus on acquisition and retention of subscribers in the maturing dial-up market. Our pricing strategies include the provision to BigPond business customers of a price reduction with increased hours of use and a reduced additional hourly rate charged for each plan.

In addition to the above movements, Internet Direct and IP Solutions revenues also increased over the three-year period. The rise in Internet Direct revenues is attributable to the continued take up of our simplified packages offering customers integrated Internet and connectivity solutions and flexibility with access to connection types. In addition, our pricing encourages our customers to upgrade both access and speed. The rise in IP Solutions revenue of 33.3% over fiscal 2004 and 42.9% over fiscal 2003 is due to the continued strong performance in this price competitive market. IP Solutions is currently in the growth phase of its product life cycle, with our fiscal 2004 revenue rise also being driven by increases in IP WAN and IP MAN/Ethernet products and the migration to IP Solutions products from ISDN access and other specialised data products.

Advertising and directories

Our advertising and directories revenue is predominantly derived from Sensis. This wholly owned advertising subsidiary engages in directory advertising, both print and online, non-directory advertising and other business services. Sensis continues to consolidate its position as a leading Australian advertising and commercial search company maintaining strong growth in its core directory business. In fiscal 2004, Sensis continued its focus on product innovation, recently announcing the launch of Sensis 1234® (a premium operated assisted voice service) and sensis.com.au (a new commercial search engine).

On 5 March 2004, we, through Sensis, acquired 100% of the share capital of the Trading Post Group. The Trading Post Group is an Australian publishing and Internet classified business operating 22 print publications, 5 online sites and 2 automotive inserts. The main revenue stream is print classified business. We paid A$638 million including incidental acquisition costs, to acquire this investment. From this date, we have consolidated 100% of the Trading Post Group’s results. Revenue from the date of acquisition to the period ended 30 June 2004 was A$44 million and the consolidation of the Trading Post Group’s results for this period increased our net profit before tax by A$10 million (including all Telstra consolidation adjustments).

Table 12 - Advertising and directories

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Advertising and directories revenue
  A$ 1,351     A$ 1,217     A$ 1,135       11.0       7.2  
 
   
 
     
 
     
 
                 

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Excluding our revenue from the Trading Post Group in fiscal 2004, advertising and directories revenue grew by 7.4% in fiscal 2004 compared with fiscal 2003, and 7.2% in fiscal 2003 compared with fiscal 2002.

In fiscal 2004, Yellow pages® revenue increased by 3.8% or A$37 million, due to growth in non-metro publications and online display advertising options. In addition, we have experienced continued growth from providing full and half page advertising options. In fiscal 2003, our Yellow Pages® revenue grew by 3.6% compared with fiscal 2002 attributable to the launch of new advertising features including colour in column, creative advertising options (eg. cover and spine advertising), and full and half page advertisements.

In fiscal 2004, White Pages® revenue increased by 12.9% or A$27 million, due to the continued success of additional colour listing options and continued growth in e-mail and web listings. In fiscal 2003, this product experienced growth of 18.2% compared with fiscal 2002 through the introduction of new advertising features, aggressive sales campaigns and the introduction, during fiscal 2002, of a new format segregating residential and business listings in metropolitan books.

Our online and electronic advertising, non-directories advertising and information services also experienced considerable growth over the three-year period. In fiscal 2004, this growth was largely driven by new customer take up and further attractive product enhancements. The growth in fiscal 2003 compared with fiscal 2002 was primarily due to the introduction of new listing features and enhanced functionality in both our Yellow Pages® OnLine and White Pages® OnLine sites, the launch of Sensis WebWorks, the expansion of our location and navigation services and the acquisition of CitySearch® in fiscal 2002.

Intercarrier services

Our operating revenue from intercarrier services comprises a number of products and services relating to the provision of telecommunications services to other carriers or CSPs, including REACH. The majority of this revenue base is derived from interconnect and access services which is a highly regulated area of the Australian telecommunications market. Whilst volumes for these services are seen to be increasing, ongoing cost efficiencies and consequent reduction in prices within the regulatory framework means that we do not expect significant revenue growth rates from this group of products in future years.

The remaining revenue component in intercarrier services is derived from wholesale specific product offerings which, while they are subject to significant price pressures resulting from ongoing capacity oversupply in the market place, are a focus for delivering incremental revenue growth for us in the coming years.

Table 13 - Intercarrier services

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Intercarrier services revenue
  A$ 1,138     A$ 1,155     A$ 1,123       (1.5 )     2.8  
 
   
 
     
 
     
 
                 

Our volumes from intercarrier services during the three-year period were affected by:

    the impact of competition in the retail market in the provision of basic access, local calls, national long distance calls and mobile services. These services are also provided by other carriers, many of which use our intercarrier services to deliver their services to their customers;
 
    an increase in the number of carriers in the Australian telecommunications market and increased demand from other carriers for the use of our facilities. This occurred particularly in:

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    mobile towers, where we allow other carriers to install their equipment and share our transmission facilities; and
 
    our exchanges, where other carriers co-locate their equipment needed for the provision of ULL and ADSL.

In fiscal 2004, our decline in intercarrier revenue was driven by a reduction in wholesale transmission products due to price pressures from an oversupply of capacity in the market, including a significant increase in discount on access network transmission contracts and the cancellation of the Optus Nullabor service. In addition, wholesale long distance and international revenue declined due to decreased volumes. This decline was partly offset by a significant rise in SMS interconnect revenues driven by increases in volumes and a significant rise in wholesale ATM (off a low base in fiscal 2003) reflecting a steady take up of our wholesale ATM offer.

In fiscal 2003, our growth in operating revenue from intercarrier services compared with fiscal 2002 was driven by:

    an increase in volumes across both mobiles and PSTN/ISDN originating and terminating access due to increased volumes from certain major customers; and
 
    an increase in SMS interconnect revenues due to increasing volumes.

The benefit of these volume increases was offset by lower rates on our transmission products due to strong price competition in the market, with some competitors selling below cost.

The wholesale market has slowed over the three-year period with declining yields from oversupply of transmission infrastructure. We are not expecting any significant change in this state of affairs, but we will continue our strategic focus to maintain revenues and control costs in this area.

Inbound calling products

Our operating revenue from inbound calling products consists principally of:

    subscription and call charges for inbound calling services, such as Freecall 1800, Priority® 1300 and Priority® One3; and
 
    revenue from enhanced call centre products using network voice processing, which provides access to advanced call handling capabilities, without customers having to purchase and maintain their own networks.

The revenue for inbound calling services refers to:

    the fees we charge our business customers for the provision of the inbound calling numbers; and
 
    for Freecall 1800, the cost of the call.

Under Priority® 1300 and Priority® One3, the calling party from a PSTN service incurs a cost of 25 cents (including GST) from anywhere in Australia. The other components of the call charges, as applicable, are charged to the service owner. Calls made from a PSTN service under the Freecall 1800 service are all charged to the party called, with no cost incurred by the caller. Different charges apply for calls made from ISDN, mobiles and payphones.

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Table 14 - Inbound calling products

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Inbound calling products revenue
  A$ 476     A$ 494     A$ 562       (3.6 )     (12.1 )
 
   
 
     
 
     
 
                 
Inbound calling minutes
    2,708       2,655       3,345       2.0       (20.6 )


Note: statistical data represents management’s best estimates.

Revenue from inbound calling products has declined over the three-year period. In fiscal 2004, this decline was primarily due to intense price competition leading to reduced yields and a declining customer base in our Freecall 1800 product. In addition, our other inbound calling products such as Infocall (190) and Infocall Cascade decreased due to the exit of Internet dialler applications in August 2003. Our overall revenue from Priority® 1300 and Priority® One3 in fiscal 2004 has remained fairly consistent with fiscal 2003 as inbound calling minutes increased by 2.0% reflecting the low revenue growth in Priority® 1300.

In fiscal 2003, inbound calling revenue decreased by 12.1% compared with fiscal 2002, attributable to both volume and price reductions as a result of Inbound Number Portability (INP) and competition. INP allows customers to switch providers of this service without changing the telephone number for the service rendered. In fiscal 2003, INP had a large impact on revenue derived from Freecall 1800, Priority® 1300 and Priority® One3.

Solutions management

Our operating revenue from our Managed Solutions product is derived from managing all or part of a customers IT and communications solutions and services covering:

    managed voice, data and mobility services: network based voice and data switching products including IP based networks and IP telephony as well as fleet management of mobile phone networks and new wireless based technologies;
 
    managed IT services: managed customer infrastructure (eg desktop and end user devices), managed storage and security services and hosting and application development and support;
 
    IT outsourcing: incorporating a range of the above solutions and managing on behalf of the customers either on the customer’s or our premises; and
 
    business process outsourcing: leveraging our networks to manage customer business processes in areas such as superannuation administration, insurance policy processing and the automotive community.

On 19 July 2004, we finalised our acquisition of 100% of the issued share capital of KAZ. KAZ is a provider of business process outsourcing, systems integration, consulting, applications development and IT management services. It operates mainly in Australia but also conducts business in the United States and Asia. We paid 40 cents per share via a scheme of arrangement, resulting in the payment of cash consideration of A$333 million. For fiscal 2005 and subsequent reporting periods, we will consolidate the operating results, assets and liabilities of KAZ into our operations. It is expected that this acquisition will increase our solutions management revenues in future reporting periods.

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Table 15 - Solutions management

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Solutions management revenue
    A$489       A$487       A$478       0.4       1.9  
 
   
 
     
 
     
 
                 

Over the three-year period, we have experienced overall slight increases in our solutions management revenue. In fiscal 2004, we commenced several new contracts including a whole of business contract with a large banking institution and experienced incremental growth in existing contracts. This has been offset by the close out of some contracts including the termination of a government contract for satellite capacity of approximately A$20 million per annum which we were restricted from renewing due to an agreement with Xantic B.V (Xantic). In addition, the rise in Managed WAN (growth product offering design, installation and management of a tailored wide network) resulting from increased activity in two major corporate contracts, has been offset by a decline in radio services revenue due to the completion of a major bank and design construction contract in fiscal 2003.

In fiscal 2003, solutions management revenue grew by 1.9% compared with fiscal 2002, primarily due to a combination of one off exit penalties charged to customers, the renewal of long standing customer contracts and an increase in the number of small to medium corporate hosting services. However, this growth was partly offset by a decline in managed radio services revenue due to the completion of major customer contracts in fiscal 2002.

Various controlled entities

Some of our controlled entities’ operating revenue is included in the product categories to which they relate, including the following:

    Sensis operating revenue including revenue from the Trading Post Group, is included in advertising and directories revenue; and
 
    Telstra Enterprise Services Pty Ltd (TES) and Telstra Limited operating revenue are included in solutions management revenue.

Table 16 - Various controlled entities

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Sales revenue of:
                                       
CSL
    726       908       1,080       (20.0 )     (15.9 )
TelstraClear
    574       548       294       4.7       86.4  
Other controlled entities
    194       222       452       (12.6 )     (50.9 )
 
   
 
     
 
     
 
                 
Total various controlled entities’ sales revenue
  A$ 1,494     A$ 1,678     A$ 1,826       (11.0 )     (8.1 )
 
   
 
     
 
     
 
                 

Our consolidated revenue from various controlled entities decreased in fiscal 2004 primarily due to the following factors:

    CSL reported a decline in revenue due to unfavourable currency fluctuations and price competition; and
 
    a decline in sales revenue for Telstra Multimedia Pty Ltd due to customer sales and service centres now being directly operated by FOXTEL. In addition, our share of FOXTEL’s cable revenue reduced due

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to the renegotiation of our revenue share agreement to include bundling and external subscription TV subscribers that is now included within “Other sales and services revenue”.

The decrease in revenue in fiscal 2004 was moderated by:

    revenue growth in Telstra Europe Limited due to the inclusion of customers and network base from Powergen and the Cable Telecom (GB) Limited Group; and
 
    revenue growth of 4.7% in TelstraClear due to retail revenue growth of 8.7% partly offset by a decline in wholesale revenue of 8.4%.

Our consolidated revenue from various controlled entities decreased in fiscal 2003 compared with fiscal 2002 primarily due to the following factors:

    CSL reported a decline in revenue due to the economic downturn in Hong Kong and the effect of the SARS epidemic;
 
    the wind up of operations of the Vietnam and Cambodia business co-operation contract in fiscal 2003;
 
    the sale of our Mobitel business in Sri Lanka in October 2002; and
 
    Keycorp was equity accounted from the start of fiscal 2003 after we previously consolidated its results. This meant the increases attributed to Keycorp in fiscal 2002 were reversed, contributing to a comparative reduction in revenues in fiscal 2003.

The decrease in revenue in fiscal 2003 was moderated by the inclusion of TelstraClear revenue for the full twelve months. TelstraClear was acquired in December 2001 and therefore only seven months of sales revenue was included in fiscal 2002.

Refer to “International business ventures” for further discussion on CSL and TelstraClear.

Other sales and services

The principal components of operating revenue we record in other sales and services are:

    payphones;
 
    information and connection services;
 
    external construction;
 
    customer premises equipment;
 
    bundling Pay TV; and
 
    other minor revenue items, including recorded services, commercial works and other enhanced call products and radio services.

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Table 17 - Other sales and services

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions, except number of payphones    
    in thousands)
  (% change)
Payphones
    141       148       154       (4.7 )     (3.9 )
Information and connection services
    118       128       144       (7.8 )     (11.1 )
External construction
    70       159       175       (56.0 )     (9.1 )
Customer premises equipment
    184       194       204       (5.2 )     (4.9 )
Bundling Pay TV
    150       23             552.2        
Other minor items
    380       462       478       (17.7 )     (3.3 )
 
   
 
     
 
     
 
                 
Other sales and services revenue
  A$ 1,043     A$ 1,114     A$ 1,155       (6.4 )     (3.5 )
 
   
 
     
 
     
 
                 
Number of payphones
    64       67       71       (4.5 )     (5.6 )


Note: statistical data represents management’s best estimates.

Over the three-year period, our payphones revenue has continued to decline, impacted by substitution of other products, particularly mobiles. This is reflected in the number of payphones in operation, declining for both Telstra operated payphones and privately operated payphones. The decrease in number of payphones in operation also reflects a gradual removal of older technology payphones such as coin only payphones.

Over the three-year period, our information and connection services revenue fell due to customers using alternative products, such as White Pages® and Yellow Pages® OnLine and Telstra call connect.

Over the three-year period, external construction revenue declined in line with general reductions in telecommunications industry capital expenditure levels. This decline was more evident in fiscal 2004 due to the lower construction activity domestically and the closure of our international construction operations. This decline was also attributable to the break up and re-integration of our former subsidiary Network Design and Construction Limited (NDC) into Telstra in fiscal 2004.

Customer premises equipment revenue decreased in fiscal 2004 due to continued retail competition for fixed line handsets. In fiscal 2003, revenue decreased compared with fiscal 2002 due to the sale of the PABX business in the first half of fiscal 2002, consistent with our strategy to exit this market, and strong competition in the market with an expanding range of products.

Revenue from bundling Pay TV has increased by A$127 million off a low base in fiscal 2003 due to the introduction of bundling for FOXTEL and AUSTAR services from December 2002. Our bundled SIO grew by 85.0% during fiscal 2004 to 235,000 as at 30 June 2004.

In fiscal 2004, other minor items declined by 17.7% mainly due to the decrease in revenues from card services and the cable recovery and recycling project. Card services decreased as a result of the migration of customers to product substitutions such as mobiles, and the migration of customers to cheaper calling cards for international calls. In addition, cable recovery decreased due to winding down of work to recover and recycle disused copper cable.

In fiscal 2003, our revenue from other minor items declined by 3.3% compared with fiscal 2002. There was increased revenue resulting from the cable recovery and recycling project that was implemented in fiscal 2003. However, this increase was offset by decreasing demand for products that have a mature market or are being substituted by other more modern products, such as our VPN, which is being overtaken by migration to ISDN and IP based products.

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Other revenue

Table 18 - Other revenue

                         
    Year ended 30 June
    2004   2003   2002
    (in millions)
Miscellaneous revenue
    213       262       304  
 
   
 
     
 
     
 
 
Revenue from the sale of:
                       
Property, plant and equipment
    102       811       246  
Investments in controlled entities
          17        
Investments in joint venture entities
          3        
Investment in associated entities
    204       17        
Investments in listed securities and other corporations
    24       7       22  
Patents, trademarks and licences
                1  
Businesses
          4       33  
 
   
 
     
 
     
 
 
Total revenue from sale of assets and investments
    330       859       302  
 
   
 
     
 
     
 
 
Total other revenue (excluding interest revenue) (1)
  A$ 543     A$ 1,121     A$ 606  
 
   
 
     
 
     
 
 


(1)  Interest revenue discussion is included in net interest. Refer table 25.

Over the three-year period, the following one off transactions have impacted our other revenue from the sale of assets and investments:

    the sale of our shareholding in our associated entity, IBMGSA contributing gross proceeds of A$154 million in fiscal 2004;
 
    the sale of our associated entity, MGTI contributing gross proceeds of A$50 million in fiscal 2004;
 
    the sale of our investment in Commander Communications Limited for A$24 million in fiscal 2004; and
 
    the sale of 7 office properties around Australia in fiscal 2003, contributing gross proceeds of A$570 million to the total of A$859 million.

In fiscal 2004, the decline in our miscellaneous revenue was due to a decrease in IBMGSA loyalty receipts and miscellaneous billings. In addition, our miscellaneous revenue decreased due to the completion of the rural telecommunications infrastructure fund project. As part of this project, we received government subsidies for work under the extended zone untimed local call tender. In fiscal 2003, our miscellaneous revenue was impacted by lower government tender revenue. In fiscal 2002, our miscellaneous revenue was higher as it included significant government subsidies as part of the rural telecommunications infrastructure fund project.

Operating expenses

We categorise our operating expenses into labour, goods and services purchased, other expenses, and depreciation and amortisation. In addition, we have grouped our share of net loss from joint venture entities and associated entities with our operating expenses. Borrowing costs are not included in operating expenses. Refer to “Net borrowing costs” for discussion.

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Table 19 - Operating expenses including share of net loss from joint venture entities and associated entities

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Expenses
                                       
Labour
    3,218       3,204       3,240       0.4       (1.1 )
Goods and services purchased
    3,420       3,615       3,933       (5.4 )     (8.1 )
Other expenses
    4,389       4,602       4,065       (4.6 )     13.2  
 
   
 
     
 
     
 
                 
 
    11,027       11,421       11,238       (3.4 )     1.6  
Share of net loss from joint venture entities and associated entities
    78       1,025       81       (92.4 )     1,165.4  
 
   
 
     
 
     
 
                 
 
    11,105       12,446       11,319       (10.8 )     10.0  
Depreciation and amortisation
    3,615       3,447       3,267       4.9       5.5  
 
   
 
     
 
     
 
                 
Total operating expenses including share of net loss from joint venture entities and associated entities
  A$ 14,720     A$ 15,893     A$ 14,586       (7.4 )     9.0  
 
   
 
     
 
     
 
                 

During the three-year period, our operating expenses were affected by a number of significant transactions, including:

    a A$130 million expense resulting from a modification to an IT service contract with IBMGSA upon the sale of our shareholding in this entity in fiscal 2004;
 
    a A$226 million expense resulting from the provision for non recoverability on amounts owed by REACH in fiscal 2004. We consider that REACH will not be able to repay their loan in the medium term;
 
    a A$439 million expense reflecting the carrying value of 7 office properties sold in fiscal 2003; and
 
    A$965 million for the write down of our investment in REACH in fiscal 2003, reflected in “Share of net loss from joint venture entities and associated entities”.

In addition to these events, our operating expenses have also been impacted by:

    the benefit of ongoing cost control and cost containment programs;
 
    a decrease in our network payments due to a reduction in international call volumes and charges from REACH for international network connections;
 
    growth in our communications plant asset base and capitalised software which subsequently increased our depreciation and amortisation expense; and
 
    the consolidation of operating expenses of TelstraClear from December 2001 and of the Trading Post Group from March 2004.

The following tables provide more detailed information about each of our expense groupings.

Labour

Labour expense includes:

    salary and wages and related on-costs, including superannuation contributions, workers’ compensation, leave entitlements and payroll tax;
 
    costs of engaging contractor labour and agency costs; and
 
    restructuring costs, including redundancy.

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Our domestic full-time employees include domestic full-time staff, domestic fixed-term contracted staff and expatriate staff in overseas controlled entities. Domestic full-time employees do not include employees in our offshore controlled entities, or part-time and casual employees. Our full-time employees and equivalents include the total of our domestic and offshore full-time employees, and casual and part-time equivalent employees.

Table 20 - Labour

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (millions, except staff numbers in whole    
    numbers)
  (% change)
Labour
  A$ 3,218     A$ 3,204     A$ 3,240       0.4       (1.1 )
 
   
 
     
 
     
 
                 
Domestic full-time employees (1)
    36,159       37,169       40,427       (2.7 )     (8.1 )
Full-time employees and equivalents (2)
    41,941       42,064       44,977       (0.3 )     (6.5 )


(1)  Excludes offshore, casual and part-time employees.

(2)  Includes all domestic and offshore employees and equivalents, including controlled entities.

Since 30 June 2001, we have reduced the number of domestic full-time employees from 44,874 to 36,159 as part of our cost reduction strategy. We have incurred redundancy expenses of A$170 million in fiscal 2004, A$281 million in fiscal 2003 and A$289 million in fiscal 2002. The decrease in redundancy expense in fiscal 2004 is consistent with the smaller reduction of 2.7% in domestic full-time employees compared with the 8.1% reduction during fiscal 2003.

Our labour expense remained fairly consistent over the three-year period. The overall decrease in the three-year period is A$22 million, or 0.7%. The below analysis discusses movements in our labour expense:

Labour expense has decreased over the three-year period reflecting:

    lower aggregate labour expenses as our full-time employees and equivalents reduce;
 
    a reduction in CSL labour costs due to favourable exchange rate movements; and
 
    a decline in contractor agency costs due to diversion of some call centre activities to outsourcers and a reduction in overtime hours due to the continued focus on cost reduction and process improvement initiatives (a major contributing factor in the fiscal 2003 decline).

The above decreases in labour expense are offset by:

    salary increases as a result of reviewed enterprise agreements and annual reviews;
 
    additional labour expense resulting from the increased use of part-time and casual employees to manage costs more closely, and the better utilisation of employees as a variable resource to provide flexibility in meeting customer service demands. In fiscal 2003, we used employment agency staff in preference to full-time employees to assist in managing our costs more closely;
 
    a reclassification of expenses from goods and services purchased following the integration of NDC into Telstra in fiscal 2004;
 
    additional labour expense associated with the consolidation of the Trading Post Group from March 2004, which had 598 full-time employees and equivalents at 30 June 2004; and

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    additional labour expense associated with the consolidation of TelstraClear from December 2001, which had 1,189 full-time employees and equivalents at 30 June 2002.

    Based on the latest actuarial advice provided on the financial position of Telstra Super as at 30 June 2003, we have reported that a surplus in the superannuation fund continues to exist. As per the recommendations within the actuarial investigation, we are not expected to be required to make employer contributions to Telstra Super for the upcoming financial year ending 30 June 2005. However, the continuance of this contribution holiday is dependent on performance of the fund, and we will continue to closely monitor the situation in light of the current market performance.
 
    Goods and services purchased
 
    The largest component of our goods and services purchased is payments we make to other carriers to terminate international and domestic outgoing calls and international transit traffic. Other significant components of our goods and services purchased over the three-year period relate to costs of mobile handsets, mobile handset subsidies, dealer bonuses, commissions paid to indirect distribution channels, paper purchases and printing costs, external construction and directory publishing costs. These are core costs to our business and vary according to business activity.
 
    Table 21 - Goods and services purchased

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Goods and services purchased
  A$ 3,420     A$ 3,615     A$ 3,933       (5.4 )     (8.1 )
 
   
 
     
 
     
 
                 

Our decrease in goods and services purchased over the three-year period has been driven by a decline in network payments. A significant contributor to the decline in network payments in the second half of fiscal 2003 and over fiscal 2004 was a reduction in international call volumes and charges from REACH for international network connection following the commencement of a new pricing structure from January 2003. In addition, there was further benefit arising from favourable exchange rate movements. Our decrease in network payments was partially offset by continuing volume increases in mobile and SMS terminating traffic.

Our goods and services purchased decreased to A$3,420 million in fiscal 2004 due to the following factors (excluding the above decline in network payments):

    decline in cost of goods sold from reduced purchases due to lower handset sales with the continual take-up of the MRO and a shift in product mix towards lower cost prepaid phones; and
 
    reduced expenditure on commercial project payments due to the closure of our international construction business and a reduction in the domestic construction market. The integration of NDC into Telstra has also resulted in the reclassification of expenses from goods and services purchased to other expense categories.

These reductions are partly offset by an increase in bundling Pay TV service fees due to the growth in bundled FOXTEL and AUSTAR subscribers.

Our goods and services purchased decreased to A$3,615 million in fiscal 2003 compared with A$3,933 million in fiscal 2002, due to the following factors (excluding the above decline in network payments):

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    goods and services purchased relating to Keycorp were consolidated for the 2002 fiscal year but were not included for the 2003 fiscal year. From 28 June 2002, we no longer had the capacity to control this entity and have thus commenced equity accounting from that date;
 
    lower activity in the Hong Kong mobile market and exchange pressures on the Hong Kong dollar; and
 
    reclassification of costs associated with international network payments and certain costs relating to FOXTEL.

These decreases were partially offset by increased costs of mobiles sold through handset offerings under ‘more4you’ and ‘more4business’ promotions, as well as increased costs associated with more technologically advanced handsets such as colour screens and polyphonic ring tones. In addition, CDMA increased as a percentage of the product mix, as CDMA phones have a higher cost per handset compared with older technology phones.

Other expenses

Our other expenses include such costs as:

    rental expense on operating leases;
 
    bad and doubtful debts;
 
    net foreign currency translation losses/(gains);
 
    service contracts and other agreements for outsourced activities such as IT, cleaning services, customer sales support, and warehousing and distribution;
 
    marketing, including promotion and advertising;
 
    general and administration costs including IT costs, travel and property costs such as maintenance, municipal rates, land tax, and light and power;
 
    the carrying value of assets and investments disposed; and
 
    write downs of assets and investments to recoverable amount.

Table 22 - Other expenses

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (%change)
Other expenses
  A$ 4,389     A$ 4,602     A$ 4,065       (4.6 )     13.2  
 
   
 
     
 
     
 
                 

During the three-year period, the following significant events have impacted our other expenses:

    a A$130 million expense resulting from a modification to an IT service contract with IBMGSA upon the sale of our shareholding in this entity in fiscal 2004;
 
    a A$226 million expense resulting from the provision for non recoverability on amounts owed by REACH in fiscal 2004. We consider that REACH will not be able to repay their loan in the medium term; and
 
    a A$439 million expense reflecting the carrying value of 7 office properties sold in fiscal 2003.

Excluding the above significant items, our other expenses were A$4,033 million in fiscal 2004, A$4,163 million in fiscal 2003 and A$4,065 million in fiscal 2002. The movement in the significant categories of other expenses is discussed below.

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Rental expenses on operating leases decreased in fiscal 2004 following the reclassification of IT costs previously relating to TES to general and administrative costs. In fiscal 2003, rental costs decreased from a reduction in rental expense associated with CSL, arising from substantial rent reductions in the Hong Kong property market and a reduction in the number of rented properties. This increase was moderated after increased rental charges from the sale and leaseback of 7 office properties.

Bad debts and doubtful debts reduced over the three-year period due to lower provision requirements and less write offs, partially offset by MRO debt provisions (a significant contributing factor in fiscal 2003). Net foreign currency conversion costs were in a gain position in fiscal 2003 compared with other fiscal years due to currency gains from the revaluation of borrowings reflecting the fluctuation in exchange rates.

Service contracts and other agreements were A$1,678 million in fiscal 2004, A$1,706 million in fiscal 2003 and A$1,400 million in fiscal 2002. Included in fiscal 2004 is an exit cost of A$130 million from our IT services contract with IBMGSA. In fiscal 2004, our decrease was driven by cost reduction initiatives in the IT services area, cost savings from the integration of NDC into Telstra and the winding down of the cable recovery and recycling project. This decrease was partially offset by an increase in outsourced field work and consultancy costs for special project work, in addition to expenditure growth aimed at improving customer service standards and customer retention rates in rural areas. Service contracts and other agreements increased in fiscal 2003 compared with fiscal 2002 due to increases in the number of service contracts and prices, as well as a rise in maintenance costs for the CDMA network as these costs were previously covered by warranties. In addition, contributing to the growth in fiscal 2003 was the increased use of outsourcing agreements, particularly in relation to IT, call centre and professional services, in preference to using full-time employees.

Marketing expenses grew over the three-year period due to new initiatives and sponsorships. In fiscal 2004, our focus on broadband as a major growth opportunity has lead to additional resources being devoted to promote this product. The increase in fiscal 2003 compared with fiscal 2002 was led by advertising for new initiatives such as SMS and Telstra Home Message 101.

General and administrative expenses increased over the three-year period. In fiscal 2004, this growth was driven by increases across light and power, training, postage and travel. In addition, costs relating to TES have been reclassified from rental expenses to this category. In fiscal 2003, growth was driven by the full year inclusion of consolidated expenses for TelstraClear as fiscal 2002 only included expenses upon acquisition of this entity from December 2001. The increase in fiscal 2003 was partly offset by declines in postage, printing and stationary costs.

During the three-year period, we did not sell any assets and investments with a significant carrying value, other than the sale of 7 office properties around Australia with a carrying value of A$439 million in fiscal 2003.

We assess the recoverable amount of our investments at each reporting date and where we consider that the recorded amount is not recoverable, we write the investment down to recoverable amount. For more detail refer to “Application of critical accounting policies”. In fiscal 2004, no investments were written down. We did however provide for the non recoverability of amounts owed to us by REACH of A$226 million, as we expect REACH will not be in a financial position to repay their loan in the medium term. We wrote down minor investments totalling A$26 million in fiscal 2003 and A$26 million in fiscal 2002. In addition, as part of our negotiations with PCCW in relation to our purchase of the remaining 40% of CSL in June 2002, we reduced the value of the convertible note issued to us by PCCW by A$96 million in that fiscal year.

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Share of net loss from joint venture entities and associated entities

Table 23 - Share of net loss from joint venture entities and associated entities

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Share of net loss from joint venture entities and associated entities
  A$ 78     A$ 1,025     A$ 81       (92.4 )     1,165.4  
 
   
 
     
 
     
 
                 

Our share of net loss from joint venture entities and associated entities includes both profits and losses from our equity accounted investments. Details of our equity accounted investments are included in note 24 to our financial statements.

In fiscal 2003, the write down of our investment in REACH, amounting to A$965 million adversely impacted our net equity accounted losses. Excluding this write down, our share of net loss from joint venture entities and associated entities for the three-year period was A$78 million in fiscal 2004, A$60 million in fiscal 2003 and A$81 million in fiscal 2002.

In fiscal 2004, our net equity accounted losses compared with fiscal 2003 (excluding the REACH write down) were impacted by:

    reduced losses in AJC and FOXTEL following the suspension of equity accounting;
 
    reduced contribution from REACH following the suspension of equity accounting; and
 
    increased losses in Xantic following write offs as a result of restructuring.

In fiscal 2003, our net equity accounted losses compared with fiscal 2002 (excluding the REACH write down) were impacted by:

    decreased contribution from REACH of A$19 million in fiscal 2003, compared with a contribution of A$53 million in fiscal 2002. Equity accounting for REACH was suspended in fiscal 2003 when the carrying value of the investment was written down to nil;
 
    ceasing equity accounting for TelstraClear during December 2002 upon our acquisition of a controlling interest in this entity;
 
    increased losses or reduced profits from Xantic, MGTI (which we subsequently sold in fiscal 2004), and Solution 6 Holdings Limited (which we sold in fiscal 2003); and
 
    ceasing recognition of AJC losses as the carrying value of the investment had been written down to zero (carrying value of A$34 million as at June 2002).

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Depreciation and amortisation

Our depreciation and amortisation expense has been and will remain a major component of our cost structure, reflecting our expenditure on capital items.

Table 24 - Depreciation and amortisation

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Depreciation
    2,873       2,754       2,653       4.3       3.8  
Amortisation (excluding goodwill)
    619       577       527       7.3       9.5  
Amortisation of goodwill
    123       116       87       6.0       33.3  
 
   
 
     
 
     
 
                 
Total depreciation and amortisation
  A$ 3,615     A$ 3,447     A$ 3,267       4.9       5.5  
 
   
 
     
 
     
 
                 

Our analogue network was fully depreciated as of December 1999 and ceased operating altogether as of October 2000. We commenced depreciation of our CDMA network during fiscal 2001, from the date components of this network were completed.

During the three-year period, the increase in depreciation and amortisation, excluding goodwill, was mainly attributable to:

    growth in our communications plant asset base and capitalised software, which is consistent with our level of capital expenditure activity; and
 
    additional depreciation expense associated with the consolidation of TelstraClear from December 2001.

Partially offsetting these factors were:

    lower depreciation in fiscal 2004 and fiscal 2003 due to the sale of 7 office properties in fiscal 2003; and
 
    lower depreciation in fiscal 2004 and fiscal 2003 due to the general downsizing of owned vehicles in both of these fiscal years.

We capitalise expenditure incurred in the development and enhancement of computer systems as business software. Software developed for internal use is amortised, on average, over a useful life of six years in fiscal 2004. In fiscal 2003, the weighted average useful life increased to 6 years from 5 years in fiscal 2002 due to a reassessment of useful lives for some major software assets. The increase in average useful life resulted in the amortisation of these assets being spread over a longer duration, however, this decrease has been offset by our growth in capitalised software assets resulting in an overall increase in amortisation expense for these assets.

Over the three-year period, goodwill amortisation increased mainly due to the amortisation of goodwill from our acquisition of the remaining 40% share of CSL at the end of June 2002 and the acquisition of the remaining 41.6% share of TelstraClear in April 2003. In addition, in March 2004 we acquired the Trading Post Group resulting in additional goodwill expense in fiscal 2004.

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Net borrowing costs

Table 25 - Net borrowing costs

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
    (in millions)
  (% change)
Gross borrowing costs
    841       984       1,011       (14.5 )     (2.7 )
Less capitalised interest
    (74 )     (105 )     (115 )     (29.5 )     (8.7 )
 
   
 
     
 
     
 
                 
Borrowing costs
    767       879       896       (12.7 )     (1.9 )
Interest revenue
    55       84       126       (34.5 )     (33.3 )
 
   
 
     
 
     
 
                 
Net borrowing costs
  A$ 712     A$ 795     A$ 770       (10.4 )     3.2  
 
   
 
     
 
     
 
                 

Our borrowing costs are influenced by:

    our debt level;
 
    interest rates;
 
    our debt maturity profile; and
 
    our level of cash assets (affects net debt).

In December 2001, we increased our shareholding in TelstraClear (formerly TelstraSaturn) to 58.4% from 50%, resulting in consolidation from December 2001 onwards. The NZ$600 million of bank debt held by TelstraClear at 30 June 2002 was therefore included in our group results. In September 2002, this debt was refinanced by a loan from Telstra and the bank debt was repaid.

On 28 June 2002, we acquired the remaining 40% of CSL. As consideration for these shares, the US$750 million convertible note issued to us by PCCW in February 2001 was redeemed and replaced by a new mandatorily converting secured note of US$190 million issued by PCCW. This change resulted in a net debt increase of almost A$1 billion.

Our borrowing costs decreased by 12.7% in fiscal 2004 as a result of the reduced debt portfolio in the current year and a close out of interest rate swaps in fiscal 2003. Our borrowing costs decreased marginally in fiscal 2003 compared to fiscal 2002, despite higher short term rates, due to an overall reduction in the level of interest-bearing liabilities. This reduction was tempered by the inclusion of a full year of consolidated interest from TelstraClear in fiscal 2003 and costs incurred in closing out certain interest rate swaps at TelstraClear early due to the refinancing of its bank loans in September 2002.

Our interest revenue decreased to A$55 million in fiscal 2004, compared to A$84 million in fiscal 2003 and A$126 million in fiscal 2002. This decline was mainly driven by lower interest revenue after redemption of the PCCW convertible note. In fiscal 2002, interest was received on the US$750 million convertible note, whereas in fiscal 2003, we received interest on a US$190 million converting note until April 2003 when the note was reduced to US$53 million upon partial redemption as consideration for entry into a capacity prepayment arrangement with REACH. In addition, in fiscal 2004, we received lower interest revenue due to a lower level of short term liquid assets held.

Income tax expense

In fiscal 2004, our income tax expense increased 12.8% from A$1,534 million in fiscal 2003 to A$1,731 million in fiscal 2004. Income tax expense was impacted by a 18.7% increase in operating profit before income tax expense, as well as a decrease in the effective tax rate from 31.1% in fiscal 2003 to 29.6% in fiscal 2004.

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The 1.5% decrease in effective tax rate was driven by a number of different factors including the write down of our investment in REACH in fiscal 2003 partly offset by the provision for the non recoverability of the loan to REACH in fiscal 2004. In addition, in fiscal 2003 a A$201 million benefit to income tax expense was recorded reflecting an increase in future tax deductions being recognised in our deferred tax balances as a result of applying tax consolidation legislation (refer below for further details). Further analysis has been performed on these future tax deductions, which has enabled us to recognise a subsequent A$58 million benefit in fiscal 2004.

In fiscal 2003, our income tax expense decreased 14.6% from A$1,796 million in fiscal 2002 to A$1,534 million in fiscal 2003. Income tax expense was impacted by a 9.5% decrease in profit before income tax expense, as well as a decrease in the effective tax rate from 33.0% in fiscal 2002 to 31.1% in fiscal 2003.

The 1.9% decrease in effective tax rate was mainly driven by a A$201 million benefit being recorded within income tax expense in fiscal 2003 relating to our election to form a tax consolidation group from 1 July 2002. On formation of the tax consolidated group, the head entity was able to elect to reset the tax values of a subsidiary member under certain allocation rules. The reset of tax values resulted in a benefit to income tax expense reflecting the increase in future tax deductions available from these reset values.

Refer to note 4 to our financial statements for further details on our election to enter tax consolidation and its impact on income tax expense.

International business ventures

As part of our strategy to focus on improving returns from our current international investments, we have continued consolidating our opportunities in the following ventures in the Asia-Pacific region.

REACH

In February 2001, we sold our global wholesale business, including certain offshore controlled entities, to REACH in exchange for 50% ownership in REACH and cash of US$375 million (A$680 million). On the sale of our global wholesale business, we recognised 50% of the profit (A$852 million), with the remaining balance deferred and recognised over 20 years.

Since the original transaction, REACH has been operating in a difficult environment. Prices for international voice and data carriage have been falling at a rapid rate but growth in usage has not been sufficient to compensate for the loss in revenue caused by the price reductions. Consequently, in December 2002 we made a non-cash write down of our investment in REACH of A$965 million, reducing the carrying value to nil. Equity accounting was suspended at that date and remains suspended.

Under AGAAP, REACH’s loss in fiscal 2004 was A$1,418 million, compared with a loss of A$47 million in fiscal 2003, and a profit of A$255 million in fiscal 2002. During fiscal 2004, REACH booked an impairment write down on property, plant and equipment and intangibles of A$1.2 billion as a result of the continued deterioration in the global wholesale communications industry, as well as other one off provisions of A$116 million.

REACH implemented a number of changes during the second half of fiscal 2003 to improve its performance, including:

    a change of CEO and replacement of a number of senior executives; and
 
    implementation of a cost reduction program with staff redundancies to further reduce overheads and re-balance the work force.

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In June 2004, Telstra and PCCW bought out a term loan facility previously owed to a banking syndicate by REACH and its controlled entity, Reach Finance Limited. The original value of the syndicate bank facility was US$1,200 million and it was acquired for US$311 million by the REACH shareholders. Our share of the loan amounted to A$226 million (US$155.5 million) as at 30 June 2004. The resulting loan in our books has been fully provided for, and has resulted in a charge of A$226 million being recorded in the statement of financial performance in fiscal 2004. This has placed REACH on a more equal footing with competitors newly emerged from US Chapter 11 proceedings with substantially reduced levels of debt.

Fiscal 2004 has seen good progress made on the cost containment program in key areas, and whilst pricing in the sector remains aggressive there has been some evidence of improved pricing stability on certain routes. Historically, we have been a substantial acquirer of cross border connectivity services from REACH and we expect this to continue. These services are important in supporting our growth in domestic businesses, particularly in the areas of data, Internet and broadband. Whilst sales from the shareholders are still a substantial part of the REACH business, they now make up less than 40% of gross revenue.

REACH is Asia’s largest international wholesale carrier of combined voice, international private leased lines and IP data services, and is also one of the top ten carriers of international voice traffic globally. The focus on these core business areas and on cost containment will provide the basis for the operating plan going forward. This plan is aimed at demonstrating that REACH can be self funding and grow earnings even if tough industry conditions persist. Telstra and PCCW will continue to review structural options aimed at improving the overall operational performance of the REACH business.

Refer to “Related parties transactions” for discussion regarding our dealings with REACH.

CSL

In February 2001, we acquired a 60% ownership interest in CSL. We paid US$1,694 million (A$3,085 million), including incidental acquisition costs, to acquire this controlling interest. In June 2002, we acquired the remaining 40% ownership interest in CSL as part of our redemption of a convertible note from PCCW.

CSL operates in the highly competitive Hong Kong mobile market and has delivered a solid performance despite an adverse operating environment, characterised by significantly increased market competition and local voice price erosion. CSL remains Hong Kong’s premium provider of mobile voice and data services.

In recent times, Hong Kong has experienced one of its worst economic downturns in decades with the situation worsened by the outbreak of SARS in March 2003. Furthermore, in February 2003, one of CSL’s competitors initiated an aggressive price reduction to attract new subscribers. CSL elected not to participate in the price war, and rather sought to compete on quality of service. The aggressive competition in pricing has continued in fiscal 2004 and has seen a continued decline in local voice revenues. This has been offset somewhat by strong growth in handset sales from the introduction of new handset models, as well as growth in data and international revenue.

During fiscal 2004, CSL has maintained its brand and technology lead in Hong Kong despite the launch of 3G by Hutchison. This has been done through the launch of a number of Asian and world first services targeted at improving customer familiarity with mobile data. Examples include specific roaming services for business travellers in the Asia-Pacific region, multiplayer games, and EDGE services such as live video.

As a result of these factors, CSL has seen its HK$ revenue decline by 4.8% in fiscal 2004 when compared to fiscal 2003. This reduction followed a 4.7% decline in fiscal 2003 when compared to fiscal 2002. Revenue in fiscal 2004 decreased to HK$4,022 million (A$726 million) from HK$4,224 million (A$920 million) in fiscal 2003, and HK$4,433 million (A$1,084 million) in fiscal 2002. The net loss after tax contribution of CSL to the Telstra Group (including all Telstra consolidation adjustments) was A$15 million in fiscal 2004, compared

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with a net profit after tax of A$66 million in fiscal 2003 and A$52 million in fiscal 2002. This result has largely been driven by falling revenues, increased handset costs, and the devaluation of the Hong Kong dollar, offset by network related cost reductions and labour cost savings.

CSL’s capital expenditure increased by 63.8% HK$524 million (A$94 million) in fiscal 2004, from HK$320 million (A$68 million) in fiscal 2003 primarily as a result of the rollout of 3G, with services due to be launched in the first half of fiscal 2005. This follows a 0.9% decrease in capital expenditure in fiscal 2003 when compared with fiscal 2002.

Converting note issued by PCCW and REACH capacity prepayment

In February 2001, we purchased a convertible note from PCCW for US$750 million (A$1,372 million).

In June 2002, this note was redeemed and part of the fair value applied to acquire the remaining 40% of CSL. Prior to redemption, we valued this convertible note on a yield to maturity basis at US$750 million and adjusted its value in our financial statements accordingly. The reduction in value of the note of A$96 million was charged as an expense in fiscal 2002.

On redemption we also acquired a US$190 million (A$337 million) mandatorily converting secured note issued by PCCW. This note has a three-year term and an interest coupon compounding at a rate of 5% per annum. PCCW’s obligations under the note are secured by an equitable mortgage of shares over all of PCCW’s 50% shareholding in REACH. In April 2003, this US$190 million note was partially redeemed to fund the REACH capacity prepayment with REACH of US$143 million (A$230 million). The prepayment earns compounding interest equivalent to the three month US LIBOR rate plus an additional 2.5% and provides us the right to receive future carriage and related services capacity equivalent to the amount of the prepayment and accrued interest.

We have classified the capacity prepayment as a non-current receivable as no draw down is expected in the next 12 months. The converting note is classified as a current other asset as it will be expiring on 30 June 2005. Both the prepayment and converting note are considered to be fully recoverable, and have carrying values of A$208 million and A$85 million respectively at 30 June 2004.

TelstraClear

TelstraClear, the second largest full service carrier in New Zealand, has been operating in its current form since December 2001. December 2001 saw the merger of our 50% owned joint venture, TelstraSaturn and CLEAR Communications, to form TelstraClear. As part of this transaction, we acquired an additional 8.4% interest in the merged entity and consolidated its results from the acquisition date for the 7 months to 30 June 2002. TelstraClear’s revenue for this period was A$296 million and the consolidation of TelstraClear decreased our profit before income tax expense by A$110 million. In April 2003, we acquired the remaining 41.6% interest in TelstraClear for A$25 million and consolidate 100% of TelstraClear’s results from that date.

Revenue for the full year in fiscal 2004 was A$574 million compared with A$548 million in fiscal 2003. TelstraClear made a net loss after tax (excluding intercompany revenue and expense) in fiscal 2004 of A$34 million compared with a A$73 million net loss after tax in fiscal 2003.

In fiscal 2004, TelstraClear has continued to grow revenue while managing cost levels, with strong retail revenue growth in the consumer and small business markets resulting from aggressive marketing strategies, as well as some major corporate customer wins. Growth in the retail segment has been partly offset by reduced wholesale revenues as a result of international rate reductions. Recent regulatory change has also allowed TelstraClear the opportunity to resell residential services to 90% of New Zealand homes that have previously had no choice of service provider. This will be a major focus for the coming year. Fiscal 2003 saw

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gains made in data and voice products and the realisation of operational efficiencies and merger benefits, as well as favourable regulatory outcomes with regards to wholesale purchasing.

New Zealand is a strategically important market for our trans-Tasman customers and the combination of TelstraClear and Telstra enables us to provide customers on both sides of the Tasman with seamless communication and IT solutions. The ability to do so was instrumental in winning a 5 year contract in fiscal 2002 with the National Australia Bank and Bank of New Zealand to provide outsourcing solutions of this nature, as well as a number of new major corporate customer wins during fiscal 2004.

Liquidity and capital resources

Capitalisation

Table 26 shows our capitalisation in accordance with AGAAP as at 30 June 2004.

Table 26 - Capitalisation

                 
    As at 30 June 2004
    (in millions)
    A$
  US$(1)
Cash
    687       481  
 
   
 
     
 
 
Short term debt (2) (8) (9)
    3,077       2,154  
 
   
 
     
 
 
Long term debt
               
Telstra bonds (unsecured)
    2,136       1,495  
Loans (unsecured)
    6,458       4,521  
Cross currency swap hedge (net) (9)
    173       121  
Finance leases
    10       7  
 
   
 
     
 
 
Total long term debt (8)
    8,777       6,144  
 
   
 
     
 
 
Shareholders’ equity
               
Contributed equity (12,628,359,026 fully paid ordinary shares issued) (7)
    6,073       4,251  
Reserves
    (105 )     (74 ) 
Retained earnings (6)
    9,391       6,574  
Minority interests (3)
    2       1  
 
   
 
     
 
 
Total shareholders’ equity (4)
    15,361       10,752  
 
   
 
     
 
 
Total capitalisation (5)
    27,215       19,050  
 
   
 
     
 
 


(1)   Translated at the noon buying rate on 30 June 2004 of A$1.00 = US$0.70.
 
(2)   Includes the current portion of long term debt.
 
(3)   Minority interests are not classified as shareholders’ equity under USGAAP.
 
(4)   Total shareholders’ equity under USGAAP is A$15,291 million. Refer to note 30 to our financial statements.
 
(5)   Total capitalisation consists of short term debt, long term debt and shareholders’ equity, including minority interests.
 
(6)   On 12 August 2004, we declared a dividend of A$0.13 per ordinary share payable on 29 October 2004.
 
(7)   On 24 November 2003, we completed an off-market share buy-back of 238,241,174 ordinary shares as part of our ongoing capital management program. The ordinary shares were bought back at A$4.20 per share comprising a fully franked dividend component of A$2.70 per share and a capital component of A$1.50 per share. The Commonwealth of Australia did not participate in the share buy-back. The shares bought back were subsequently cancelled, reducing the number of fully paid ordinary shares on issue. In total, 1.85% of our total issued ordinary shares or 3.71% of our non Commonwealth owned ordinary shares, were bought back.
 
(8)   No interest-bearing liabilities are guaranteed by third parties. All of our interest-bearing liabilities were unsecured, except for finance leases which are secured, as the rights to the leased assets revert to the lessor in the event of default.
 
(9)   Our current and non current cross currency swap hedge receivables are included in short term and long term respectively.

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Cash assets at 30 June 2004 were A$687 million, compared with A$1,300 million at 30 June 2003 and A$1,070 million at 30 June 2002. At 30 June 2004, our total interest-bearing liabilities (debt) were A$11,854 million. After deducting cash assets, net debt at 30 June 2004 is A$11,167 million, compared with A$10,972 million at 30 June 2003 and A$12,268 million at 30 June 2002.

Approximately 30% of our total debt consisted of A$ denominated borrowings, with the balance sourced from a variety of foreign currency markets. Our current interest-bearing liabilities that mature in less than 12 months amount to A$3,077 million (including current cross currency swap hedge receivables of A$169 million), representing approximately 26% of our total debt. This predominantly comprised of three main components, namely commercial paper of A$869 million, loans of A$2,096 million and Telstra bonds of A$273 million maturing within the fiscal 2005 year. For a summary of the maturity profile of our debt, see note 16 to our financial statements.

As at 30 June 2004, we have access to A$525 million and US$200 million of committed standby bank lines. These comprise bilateral arrangements with eight major banks that fall due for renewal at various times throughout the year. We have four commercial paper programs with a total nominal borrowing capacity of A$2 billion, US$4 billion, Euro 4 billion and NZ$0.25 billion (the NZ$ facility is technically unlimited but we estimate a practical limit of around NZ$0.25 billion based on the capacity of the New Zealand market). In each case, we issue commercial paper through dealers on a best endeavour basis. Our commercial paper facilities are not committed and do not provide guaranteed access to funds. As at 30 June 2004, we had drawn down A$575 million of our A$, US$57 million of our US$ and NZ$240 million of our NZ$ commercial paper facilities.

Other than borrowings in foreign currency specifically held as hedges against foreign currency assets, foreign currency borrowings are fully hedged at drawdown to A$ equivalents using cross currency swaps. Our foreign currency exchange risk is managed centrally by our treasury department, which is part of our Finance & Administration business unit. For additional information regarding our foreign currency position, the management of our foreign currency exchange risk and interest rate profiles, see “Quantitative and qualitative disclosures about market risk”, and notes 16 and 29 to our financial statements.

Our current liabilities are typically in excess of our current assets, in common with most international telecommunications companies. We had negative working capital of A$2,249 million at 30 June 2004, A$77 million at 30 June 2003 and A$1,855 million at 30 June 2002. We define our working capital as the difference between current assets and current liabilities. We believe that our negative working capital position does not create a liquidity risk because we can delay the timing of our discretionary capital expenditure should cash inflows from our diverse customer base diminish at any point in time. Also, our commercial paper programs and standby bank lines provide us with additional sources of liquidity should the need arise.

In fiscal 2004, the increase in negative working capital to A$2,249 million reflects the impact of lower cash assets held and an increase in short term debt, reflecting an increase in long term debt now due to mature by the end of fiscal 2005. In fiscal 2003, our negative working capital decreased compared to fiscal 2002, largely due to a change in an Australian Accounting Standard relating to provisions. In fiscal 2002, we provided A$1,415 million for dividends relating to that fiscal year but which were declared after the 30 June 2002 reporting date. Under the revised Australian Accounting Standard, we are no longer able to provide for dividends until they are declared, which continues to occur after the end of the fiscal year. For fiscal 2003 and subsequent reporting periods, as our final dividend payment is made post year-end, working capital will be affected by the raising of a provision on the declaration date of the dividend rather than June of each fiscal year.

In fiscal 2004, net cash provided by operating activities amounted to A$7,433 million, compared with A$7,057 million in fiscal 2003 and A$7,098 million in fiscal 2002. Cash generated from operations continue

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to be our primary source of liquidity. We did not undertake any new significant long term debt borrowings during fiscal 2004. Maturing long term debt of A$679 million was funded by cash flow from operations and a reduction in the holdings of liquid investments. Strong operational cash flows also provided funding for capital expenditure, dividend payments to our shareholders and funding of the share buy-back undertaken in November 2003.

In June 2004, our Board of directors announced that it had undertaken a review of the Company’s capital management strategy. Based on this review, we expect future cash flows from operations to remain strong and additional returns to be provided to our shareholders. On 12 August 2004, we disclosed the intention to pay a fully franked special dividend as part of the interim dividend in fiscal 2005, and the intention to undertake an off-market share buy-back in the first half of fiscal 2005. Refer to “Overview of key factors affecting our business and financial performance – Outlook ” for further details on our capital management policies. We anticipate continued strong cash flows from operations to moderate the extent to which these capital management initiatives will impact on the fiscal 2005 funding requirement. Capital expenditure will continue to be financed from our cash flow from operations. Maturing long term debt of A$2,376 million in fiscal 2005 is expected to be refinanced principally by new long term borrowings from domestic and international capital markets. A small reduction in liquid assets and an increase in short term debt is also anticipated in fiscal 2005.

On 8 July 2004, we issued Euro 500 million (A$850 million) in 10 year fixed rate bonds to replace a component of this maturing debt and fund working capital requirements. Funds were received on 15 July 2004. This borrowing was swapped into A$ through to maturity at the time of issue in line with the existing policy.

In June 2004, our long term credit ratings were lowered by the major ratings agencies; Standard & Poor’s to A+, Moody’s Investors Service to A1 and Fitch Ratings to A+. All these major ratings agencies have assigned a stable outlook on their respective rating. The movement followed a review of existing ratings in light of the revised capital management initiatives and took account of the domestic telecommunications market. Notwithstanding these reviews, our credit rating remains strong and amongst the strongest within the global telecommunications sector. Ratings are not a recommendation to purchase, hold or sell securities, and may be changed, superseded or withdrawn at any time.

Cash flow information

Table 27 provides information regarding our cash flows and liquidity during the three-year period.

Table 27 - Cash flow

                                         
    Year ended 30 June
        2003       2004/2003   2003/2002
    2004 
  (in millions)
  2002
  (% change)
Net cash provided by operating activities
    7,433       7,057       7,098       5.3       (0.6 )
Net cash used in investing activities
    (3,270 )     (2,492 )     (3,258 )     31.2       (23.5 )
Net cash used in financing activities
    (4,776 )     (4,317 )     (3,817 )     10.6       13.1  
 
   
 
     
 
     
 
                 
Net increase/(decrease) in cash
  A$ (613 )   A$ 248     A$ 23       (347.2 )     978.3  
 
   
 
     
 
     
 
                 

Net cash provided by operating activities

Our primary source of liquidity is cash generated from our operations. Net cash provided by operating activities includes income tax paid, GST received, paid and remitted to the Australian Taxation Office, interest paid and interest received.

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During fiscal 2004, net cash provided by operating activities increased by A$376 million, or 5.3% compared with fiscal 2003. Growth in receipts from trade and other receivables of A$443 million, and a decline in payments to suppliers and employees of A$104 million and borrowing costs paid of A$153 million were the main drivers of the movement. The increase was predominantly due to improvements in working capital and a reduction in interest paid from lower debt levels. Offsetting this increase to some extent was the rise in income tax paid of A$320 million due to a higher tax instalment rate, driven by lower tax depreciation levels.

During fiscal 2003, net cash provided by operating activities decreased by A$41 million, or 0.6% compared with fiscal 2002. This decrease was mainly attributable to net cash from operating activities in fiscal 2002 being impacted by higher interest payments from an early swap closure associated with the early repayment of TelstraClear’s bank debt and the restructure of some of our corporate held debt. Growth in revenue receipts from customers in fiscal 2003 was offset by increased supplier, employee and tax payments.

Net cash used in investing activities

Net cash used in investing activities represents amounts paid for capital assets and investments, offset by cash receipts from the sale of capital assets and investments. During the three-year period we committed a substantial amount of capital and other resources to upgrade and rationalise our network infrastructure and improve a number of our systems. However, the level of operating capital expenditure has declined over the three-year period.

Table 28 - Net cash used in investing activities

                                         
    Year ended 30 June
    2004   2003   2002   2004/2003   2003/2002
   
  (in millions)
   
  (% change)
Switching
    298       376       661       (20.7 )     (43.1 )
Transmission
    378       378       416             (9.1 )
Customer access
    844       959       929       (12.0 )     3.2  
Mobile telecommunications networks
    416       449       255       (7.3 )     76.1  
International assets
    192       193       233       (0.5 )     (17.2 )
Capitalised software
    452       583       559       (22.5 )     4.3  
Other
    507       426       553       19.0       (23.0 )
 
   
 
     
 
     
 
                 
Operating capital expenditure
    3,087       3,364       3,606       (8.2 )     (6.7 )
Less: capitalised interest
    (74 )     (105 )     (115 )     (29.5 )     (8.7 )
 
   
 
     
 
     
 
                 
Capital expenditure (excluding capitalised interest)
    3,013       3,259       3,491       (7.5 )     (6.6 )
Add: patents, trademarks and licences
    2       2                    
Add: investments
    668       71       171       840.8       (58.5 )
 
   
 
     
 
     
 
                 
Capital expenditure (excluding capitalised interest) and investments
    3,683       3,332       3,662       10.5       (9.0 )
Sale of capital assets and investments
    (413 )     (840 )     (404 )     (50.8 )     107.9  
 
   
 
     
 
     
 
                 
Net cash used in investing activities
  A$ 3,270     A$ 2,492     A$ 3,258       31.2       (23.5 )
 
   
 
     
 
     
 
                 
Capital expenditure (including interest, and patents, trademarks and licences) and investments
  A$ 3,757     A$ 3,437     A$ 3,777       9.3       (9.0 )
 
   
 
     
 
     
 
                 

Our operating capital expenditure declined over the three-year period predominantly due to the continued tight control over our capital expenditure program resulting from process efficiencies. In fiscal 2004, our operating capital expenditure decreased by 8.2% to A$3,087 million. The key areas of movement in operating capital expenditure for fiscal 2004 included:

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  lower domestic switching expenditure due to reduced demand for traditional wideband technology services and a more efficient utilisation of existing infrastructure to support high speed products and capacity to meet customer demand. Underpinning the reduction is the continued trend in delivering services utilising broadband technology alternatives;
 
  decreased expenditure on the Customer Access Network (CAN), mainly due to the increased efficiency of our network resulting from the combined broadband and narrowband program. This reduction has been achieved in part due to an improved focus on pro-active work programs and improved processes resulting in lower unit costs and reduced held orders, as well as more targeted technology deployment. Offsetting this reduction to some extent is the increase in demand for new estates and redevelopment programs, particularly in regional areas and the increased demand for ADSL broadband technology;
 
  decreased expenditure in mobile technologies as the current CDMA 1xRTT deployment program and government sponsored works near completion. In fiscal 2004, we also completed the majority of customer demand capacity and core installation requirements for mobile data bearer networks. Offsetting this reduction was the once off purchase of the EVDO equipment. This broadband-like wireless service creates “Hot Regions” of high speed data in capital cities, key regional cities and all major airports; and
 
  expenditure on software development has reduced primarily due to the reclassification of prior year expenditure to other items, and improvements in productivity and reduced cycle times. Expenditure in the prior year included the rollout of some significant projects such as an amalgamation of the field workforce systems.

In fiscal 2003, our operating capital expenditure decreased by 6.7% to A$3,364 million compared with fiscal 2002. The decrease was in most capital expenditure areas, with the exception of expenditure on our mobile telecommunications network. The key areas of movement in capital expenditure for fiscal 2003 compared with fiscal 2002 included:

  lower domestic switching expenditure due to productivity gains from the use of higher capacity equipment installed to reduce unit costs together with reduced demand for traditional switched network services as customers shift to newer broadband related products; and
 
  lower international capital expenditure due to the expiration of our Vietnam business co-operation contract in fiscal 2003.

These were partially offset by:

  increased expenditure from the continuing rollout of new CDMA technology into all Australian capital cities;
 
  increased expenditure on government sponsored programs such as the untimed local call tender and expansion in the coverage of the GSM network; and
 
  increased CAN expenditure for the ADSL rollout and for the establishment of a proactive rehabilitation program for the minor rural segment.

In fiscal 2004, we acquired 100% of the share capital of the Trading Post Group and other minor controlled entities. As a result, we have significantly higher levels of expenditure for investments in fiscal 2004 of A$668 million, compared with A$71 million in fiscal 2003 and A$171 million in fiscal 2002.

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Over the three-year period, our principal cash investments included:

  A$634 million (including cash acquired) for the acquisition of 100% of the share capital of the Trading Post Group in fiscal 2004;
 
  A$31 million (including cash acquired) for the acquisition of a 100% ownership interest in the Cable Telecom (GB) Limited Group in fiscal 2004;
 
  additional investments in FOXTEL of A$50 million in fiscal 2003 and A$42 million in fiscal 2002;
 
  A$40 million for the acquisition of an additional 8.4% shareholding in TelstraClear in fiscal 2002, giving us a 58.4% ownership interest. This was followed by the acquisition of the remaining 41.6% shareholding for A$25 million in fiscal 2003;
 
  A$17 million to acquire 100% of the share capital of CitySearch® Australia Pty Ltd in fiscal 2002; and
 
  a A$40 million equity contribution to our associated entity, AJC in fiscal 2002.

In addition, in June 2002, we acquired the remaining 40% shareholding in CSL as part of our redemption of a convertible note from PCCW. Refer to “International business ventures” for further details on this non-cash transaction.

On 19 July 2004, we finalised our acquisition of 100% of the issued share capital of KAZ. We paid 40 cents per share via a scheme of arrangement, resulting in the payment of cash consideration of A$333 million. This transaction will be included in our expenditure for investments in fiscal 2005.

During the three-year period, our sale of capital assets and investments has been impacted by the following significant items:

  the sale of our 22.6% shareholding in IBMGSA for A$154 million in fiscal 2004;
 
  the sale of our 20.4% shareholding in MGTI for A$50 million in fiscal 2004; and
 
  the sale of 7 office properties for gross proceeds of A$570 million in fiscal 2003.

We expect to incur future capital expenditure in the following areas:

  meeting on-going customer demand for existing products and services, whilst ensuring service levels are maintained or improved;
 
  developing new products and services to meet the changing needs of our customers;
 
  asset lifecycle management;
 
  providing additional coverage and depth on our digital GSM and CDMA mobile networks;
 
  upgrading our customer access network;
 
  further development of our broadband and online infrastructure to meet future growth;
 
  providing telecommunications services to rural and remote areas;
 
  internal business support infrastructure to ensure continued productivity improvements, operational efficiencies and customer relationship process improvements; and
 
  investment in or acquisition of enterprises that complement and fit with our strategies including the joint operation and future development of a 3G radio access network.

We expect that our cash flow from operating activities and available borrowings will be sufficient to meet our anticipated capital expenditure and investment requirements.

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Net cash used in financing activities

Our net cash flow used in financing activities increased by A$459 million to A$4,776 million in fiscal 2004. This increase was mainly due to the share buy-back transaction undertaken and the funding provided to acquire REACH’s loan facility.

On 24 November 2003, we completed an off-market share buy-back of 238,241,174 ordinary shares as part of our ongoing capital management program. The cost of the share buy-back comprised purchased consideration of A$1,001 million and associated transaction costs of A$8 million. In addition, we bought out, with our co-shareholder PCCW, a loan facility owed by REACH and its controlled entity, Reach Finance Limited. Our share of the payment amounted to A$226 million. These increases were partly offset by a net reduction in the repayments of borrowings. This net reduction was attributable to the decrease in other loans arising from the maturity of US$300 million commercial paper and a decrease in the level of repayments of Telstra bonds arising from the timing of their maturity.

In fiscal 2003 and 2002, we experienced net outflows from financing activities of A$4,317 million and A$3,817 million respectively. We utilised operating cash flows to reduce the level of our external borrowings, which increased during fiscal 2001 to fund our investments in the Asia-Pacific region. In addition, we increased our dividend payments in fiscal 2003 compared with fiscal 2002 as we paid an additional 3 cent special interim dividend in fiscal 2003. Refer to “Liquidity and capital resources” for details of our financing arrangements and debt balances.

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Contractual obligations and commercial commitments

In the ordinary course of business we enter into long term agreements for the supply of products and services to support our business needs. Whilst the liability under these agreements only arises on supply, we have a commitment to acquire the particular products and services. In addition, we are obligated to meet our long term debt requirements.

Table 29 - Contractual obligations and commercial commitments as at 30 June 2004

                                                         
    Amount of expiration per period
    Total                        
    amounts   Within   Within   Within   Within   Within   After
    committed   1 year   1 - 2 years   2 - 3 years   3 - 4 years   4 - 5 years   5 years
    (in millions)
   
 
 
 
 
 
 
 
Capital commitments in relation to:
                                                       
Information technology
    149       100       34       6       3       3       3  
Other capital expenditure
    416       411       3       1       1              
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total capital expenditure commitments
    565       511       37       7       4       3       3  
Expenditure commitments in relation to:
                                                       
Non-cancellable operating leases
    1,403       311       245       182       153       139       373  
Finance leases
    17       6       6       2       2       1        
FOXTEL commitments
    2,075       195       175       164       160       107       1,274  
Information technology services
    241       174       37       27       1       1       1  
Other expenditure commitments
    520       212       44       37       32       24       171  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total expenditure commitments (excluding capital commitments)
    4,256       898       507       412       348       272       1,819  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total contractual obligations and commercial commitments
    4,821       1,409       544       419       352       275       1,822  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Long term debt obligations:
                                                       
Long term debt obligations (including current obligations of long term debt)(1)
    11,023       2,372       1,097       401       1,411       594       5,148  
Unamortised discount(1)
    (60 )     (3 )     (3 )     (1 )     (3 )     (3 )     (47 )
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
 
 
    10,963       2,369       1,094       400       1,408       591       5,101  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total contractual obligations and commercial commitments (including long term debt obligations)
  A$ 15,784     A$ 3,778     A$ 1,638     A$ 819     A$ 1,760     A$ 866     A$ 6,923  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
 


(1)   Our long term debt obligations (including the current portion of long term debt) excludes our cross currency swap hedge position. In addition, it excludes our finance leases as these commitments are included separately in the above table. Additional details of the split of our long term debt obligations are provided in note 16 to our financial statements. Refer to “Liquidity and capital resources” for further discussion on our debt obligations.

In fiscal 2004, our contractual obligations and commercial commitments of A$4,821 million decreased significantly from A$6,362 million in fiscal 2003, mainly due to the sale of our interest in IBMGSA (see “Related party transactions – IBMGSA” for further details). As part of the sale agreement, we modified our 10 year contract with IBMGSA to provide IT services and as a result, we were released from our expenditure commitments at a cost of A$130 million. As at 30 June 2003, our expenditure commitments to IBMGSA amounted to A$1,596 million, split between capital commitments (IT) of A$507 million and IT services of A$1,089 million. As at 30 June 2004, we have no significant expenditure commitments to IBMGSA.

Our IT expenditure commitments relate to various capital commitments for our software and hardware requirements.

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Other capital expenditure commitments predominantly relate to expenditure to which we have committed with external parties for building and improving our networks and enhancing our network software.

Our non-cancellable operating lease commitments relate to lease agreements we have entered into for the following purposes:

  rental of land and buildings, over an average term of 7 years, including our operating leases entered into over the 7 office properties sold in fiscal 2003;
 
  rental of motor vehicles, caravan huts and trailers and mechanical aids over an average term of between 4 and 12 years, depending on the type of vehicle; and
 
  rental of personal computers and related equipment over an average term of 3 years.

In addition to these non-cancellable operating leases, we also have commitments under cancellable operating leases of A$375 million. These leases relate mainly to the lease of IT equipment, motor vehicles and leased assets used in the supply of desktop services to our customers.

Our finance lease commitments of A$17 million relate to leases for IT equipment to support our client requirements, for managed services solutions.

In addition to these finance lease commitments, we have previously entered into US finance leases with several entities incorporated in the Cayman Islands (see note 20 to our financial statements for further details). These finance lease commitments relate to leases of communications exchange equipment, with an average term of 12 years.

The FOXTEL commitments relate to our 50% share of the FOXTEL partnership’s commitment to acquire subscription television programming that is subject to minimum subscriber guarantee levels. These minimum subscriber payments fluctuate in accordance with price escalation/reduction formulas contained in the agreements. Included in these commitments is A$462 million in relation to satellite capacity to meet growing digital television requirements.

Due to the joint and several nature of the FOXTEL partnership agreements, we are contingently liable to the extent of our FOXTEL partners’ share of these commitments should FOXTEL and/or the other FOXTEL partners default on their payment obligations under these agreements.

IT service contracts (non-capital) arise, as a result of our entering into contracts for the maintenance and support of our software and hardware. These service contracts amounting to A$241 million vary in length and cover all facets of our business needs.

Our other expenditure commitments include the following items:

  expenditure commitments of A$210 million over the next 13 years in relation to CSL’s acquisition of a new 3G spectrum license in October 2001;
 
  commitments for general maintenance and other expenditure in our voice and mobility area amount to A$95 million;
 
  guaranteed commissions payable to mobile phone dealers until December 2004 of A$26 million; and
 
  commitments relating to naming rights of A$33 million.

Under the International Services Agreement Australia (AISA) signed with REACH, we are committed to the purchase of switched voice, international transmission and global Internet access services to meet 90% of our annual capacity requirement. Our purchases vary each fiscal year depending on our capacity needs. We have no contractual fixed or minimum quantity purchase obligation with REACH for fiscal 2005 and

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subsequent reporting periods, however we are committed to the purchase of 90% of our annual requirement until 31 December 2010. During the three-year period, our purchases from REACH for both the purchase of, and entitlement to, capacity and connectivity services were A$227 million in fiscal 2004, A$506 million in fiscal 2003 and A$788 million in fiscal 2002.

Off balance sheet arrangements

Indemnities, performance guarantees and financial support

As at 30 June 2004, we have provided indemnities, performance guarantees and financial support to various entities. The features and counterparties involved in these are disclosed in detail in note 21 to our financial statements.

Derivative contracts

We maintain a portfolio of derivative contracts to enable us to manage risks of the business, the nature of which are forward foreign currency contracts, cross currency swaps and interest rate swaps.

The principal value of our interest rate swaps and cross currency swaps is not consolidated in our statement of financial position under AGAAP. The net notional principal amount and net fair value of our interest rate swaps are A$1,039 million and A$192 million respectively at 30 June 2004. Our accrued interest payable on the interest rate swaps is included within current payables in our statement of financial position, amounting to A$25 million. At 30 June 2004, we had a net interest rate swap position of pay fixed. Therefore, on a net basis, we receive interest on the interest rate swaps at variable rates and pay interest on the interest rate swaps at fixed rates, resulting in our exposure to interest rate movements being hedged. The net fair value of A$192 million represents the market value of both the fixed and floating components of our interest rate swaps.

The net notional principal amount of the payable leg of our cross currency swaps is A$8,311 million and the net fair value was A$79 million. The hedge receivables and hedge payables arising from our cross currency swaps entered to hedge our foreign currency borrowings amounts to A$9 million net (including accrued interest). This carrying amount is recorded in non current interest-bearing liabilities, current receivables and non current receivables in our statement of financial position under AGAAP.

The nature, business purposes and importance of our derivative instruments is discussed in note 29 to our financial statements.

Share trusts

We own 100% of the equity of Telstra ESOP Trustee Pty Ltd and Telstra Growthshare Pty Ltd, the corporate trustees for the Telstra Employee Share Ownership Plan Trust (TESOP97), the Telstra Employee Share Ownership Plan Trust II (TESOP99) and the Telstra Growthshare Trust. These trusts have been established to administer our employee share plans as described in note 19 to our financial statements.

We incur expenses on behalf of TESOP97 and TESOP99 in relation to administration costs of these trusts. We also provide all of the funding to the Telstra Growthshare Trust to enable it to purchase Telstra shares on market to underpin our employee share plan issues. Under AGAAP, we do not consolidate or equity account these trusts as we do not control or significantly influence them. Refer to note 1 to our financial statements for further information.

TESOP97, TESOP99 and the Telstra Growthshare Trust are considered to be variable interest entities under FASB Interpretation No. 46 revised December 2003 (FIN 46), “Consolidation of Variable Interest Entities”. We are considered to be the primary beneficiary of these trusts under FIN 46 and have consolidated them for USGAAP purposes. Refer to note 30(s) to our financial statements for further information.

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Superannuation commitments

Over the three-year period, we sponsored the following defined benefit schemes:

  CSS, up until settlement on 17 June 2004;
 
  Telstra Super; and
 
  CSL Retirement Scheme.

Under AGAAP, the financial position of these schemes is not recorded in our statement of financial position.

On 17 June 2004, the Commonwealth paid Telstra Super A$3,125 million in settlement of obligations under the CSS. As part of the settlement arrangement, the Commonwealth assumed responsibility for past, present and future liabilities in respect of former and current Telstra employees who remain in the CSS. This money was owed to Telstra Super as a result of the transfer of our staff from the CSS to Telstra Super, either when the fund started in 1990, or when a subsequent opportunity to transfer arose in 1992. When the fund started in 1990, an agreement was struck whereby the money owed to Telstra Super would be paid to it over an extended period. The settlement of these payments in June 2004 was taxed at the rate of 15%.

Please refer to note 22 to our financial statements for details on our commitments and exposures in regard to superannuation schemes held for our employees in Australia and internationally.

Property leases

In fiscal 2003, we entered into a sale and leaseback transaction on a portfolio of 7 office properties for sales proceeds of A$570 million. Operating leases totalling A$518 million at that time were taken out over these properties. The non-cancellable operating leases for these 7 office properties are included within table 29 “Contractual obligations and commercial commitments”.

Related party transactions

The following discussion summarises our significant transactions with related parties, other than our controlled entities. For discussion on all our related party transactions, refer to note 27 to our financial statements.

REACH

In February 2001, we formed REACH, a 50:50 joint venture with PCCW, which merged our respective international infrastructure assets. REACH provides wholesale voice, data and Internet connectivity services in the Asia-Pacific region.

Upon the formation of the REACH joint venture, we agreed with our joint venture partner, PCCW, to enter into contractual arrangements with REACH for the provision of voice, data and Internet connectivity services. We use these services primarily in connection with our retail international telecommunications business. Initially under these arrangements, we agreed to purchase these services for a preliminary period as required, based on prices determined before the venture commenced.

We, together with PCCW, have been substantial acquirers of cross-border connectivity services supplied by REACH. We expect to continue to require these services to support our domestic businesses. Without access to these services we would potentially have short to medium term vulnerability.

The shareholders continue to focus on expanding the market and product opportunities for bandwidth. We have also entered into new arrangements, subsequent to the original, whereby we have committed to the purchase of switch voice, international transmission and global Internet services to meet 90% of our annual capacity requirement.

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During the three-year period, our purchases from REACH were A$227 million in fiscal 2004, A$506 million in fiscal 2003 and A$788 million in fiscal 2002. The purchases were made on normal commercial terms and conditions. The decrease over the three-year period is predominantly due to reduced demand and falling prices for capacity services. We made sales to REACH for international inbound call termination services, construction and consultancy of A$89 million in fiscal 2004, A$109 million in fiscal 2003 and A$115 million in fiscal 2002.

On 17 June 2004, we together with PCCW, bought out a loan facility previously owed to a banking syndicate by REACH and its controlled entity, Reach Finance Ltd. The original value of the syndicate bank facility was US$1,200 million and it was acquired for US$311 million by the REACH shareholders. Our share of the acquisition cost was US$155.5 million, which was recognised as a receivable. In addition, we have agreed with PCCW to provide a US$50 million revolving working capital facility to REACH to assist them in meeting their ongoing operational requirements. Our share of this facility is US$25 million. Drawdowns under this facility must be repaid at the end of each interest period and fully repaid by 31 December 2007. As at 30 June 2004, REACH had not made any drawdown under this facility. These arrangements provide REACH with greater flexibility and a more viable capital structure. It will also certify our ongoing ownership of this core infrastructure, ensuring that we have the continued capacity to meet our international carriage service requirements.

Our revalued component of the loan to REACH as at 30 June 2004 of A$226 million was recognised as a receivable in our statement of financial position. The loan earns interest equivalent to the 3 month US LIBOR rate plus an additional 2.5%. However, no interest accrues or is payable until after 17 December 2004. Otherwise, the terms of the loan remain the same as that of the original loan facility provided by REACH’s banking syndicate with full repayment of the principal due on 31 December 2010. We have provided for the non recoverability of the loan as at 30 June 2004 as we consider that REACH is not in a position to be able to repay the principal of the loan plus any accrued interest in the medium term.

On 25 April 2003, we agreed with PCCW to enter into capacity prepayment arrangements with REACH and certain of its subsidiaries whereby each joint venture partner contributed A$230 million (US$143 million) for the prepayment of capacity to be used in the future. The payments (which will be compounded to reflect the time value of money) are to be applied against the cost of the services and capacity supplied to the joint venture parties by REACH, as and when REACH has available surplus cash in accordance with a prescribed formula. Until REACH has such available surplus cash, we will continue to purchase capacity from REACH as required for its operations. REACH’s prices under these arrangements have been adjusted to levels we believe are in line with current market prices. The arrangements have regard to our future capacity needs and opportunities for growth.

The carrying value of the REACH capacity prepayment amounted to A$208 million as at 30 June 2004 and A$214 million as at 30 June 2003, and is recognised as a receivable in our statement of financial position. We have classified the capacity prepayment as non current as no draw down is expected in the next 12 months. Recoverability of this receivable revolves around REACH’s credit risk and the ability of REACH to provide future services to us. Since the restructure of REACH’s debt arrangements there is more certainty about its ability to successfully continue in business. In addition, the current restructure is also giving consideration to ways of improving the REACH business to secure its future through a profitable business model.

In fiscal 2003, we wrote down our investment in REACH by A$965 million to nil and suspended equity accounting. The write down occurred due to depressed conditions in the global market for international data and Internet capacity resulting in high levels of excess capacity, intense price competition and lower than expected revenues.

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FOXTEL

FOXTEL, our 50% owned subscription television joint venture, uses capacity on our HFC cable network. As part of the partnership arrangements, we are the exclusive long term supplier of cable distribution services for FOXTEL’s subscription television services in our cabled areas and we receive a share of FOXTEL’s cable subscription television revenues. Further details about our arrangements with FOXTEL are included in the “Information on the Company – Subscription television” section of this annual report.

On 9 January 2004, FOXTEL entered into a A$550 million bank facility arrangement to fund its full digital conversion and launch of new digital services. As part of this arrangement, we and FOXTEL’s other ultimate shareholders have entered into an Equity Contribution Deed (ECD) whereby FOXTEL is required to call on a maximum of A$200 million in equity contributions in certain specified circumstances. These equity contributions are based on ownership interests and, as a result, our maximum contingent liability is A$100 million. The ECD expires on 30 April 2009.

IBMGSA

On 28 August 2003, we sold our 22.6% interest in our associated entity IBMGSA. Proceeds from the sale of our investment amounted to A$154 million resulting in a profit before income tax expense of A$149 million recognised in fiscal 2004. As part of the disposal, we also modified a 10 year contract with IBMGSA to provide IT services. The modification to our service contract resulted in an expense of A$130 million being recognised in fiscal 2004 and the removal of A$1,596 million of expenditure commitments reported as at 30 June 2003.

During the period of ownership, our purchases from IBMGSA were A$73 million in fiscal 2004, A$413 million in fiscal 2003 and A$417 million in fiscal 2002. These amounts were for IT services resulting from the now modified 10 year service contract that commenced in July 1997. For the period of ownership, we outsourced our data centre operations and a proportion of our applications maintenance and enhancement activities to IBMGSA in accordance with this service contract.

Research and development

Our research and development activities cover diverse areas of our business and focus on developing new competitive products for our customers.

Licensed telecommunications carriers in Australia have a responsibility for maintaining and implementing plans for the development of the Australian telecommunications supply and information industries. This annual plan is referred to as the Industry Development Plan and includes our planned research and development activities. Each year, the amount we report to the Government under our Industry Development Plan includes amounts expensed in the statement of financial performance and amounts capitalised into software and infrastructure assets. Items reported include:

  research and development carried out directly by us in our research laboratories;
 
  research and development expenditure contracted out by us, for which the resultant intellectual property is owned by the contractor;
 
  research and development expenditure incurred in the development of certain software; and
 
  support and other research and development expenditures.

For the purposes of this annual report, we estimate the amount of research and development expenditure incurred over the past year. The amount of the actual spending is not determined until the following December of each fiscal year. For fiscal 2002 spending based on the above classification was estimated to be A$160 million, which was later determined to be A$170 million. For fiscal 2003, we estimated spending of

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A$187 million, which later was determined to be A$240 million. For fiscal 2004, we are estimating we have spent A$165 million.

We included research and development operational expenses in our statement of financial performance of A$26 million in fiscal 2004, A$41 million in fiscal 2003 and A$28 million in fiscal 2002. These amounts do not include items we capitalise to software developed for internal use or our infrastructure assets and include only expensed amounts.

Segment information

Our business is organised and managed by business unit, as described under “Information on the Company – Organisational structure”.

Our reportable segments differs slightly from the way our business is organised and as at 30 June 2004 were:

  Telstra Consumer and Marketing;
 
  Telstra Country Wide;
 
  Telstra Business and Government;
 
  Telstra International;
 
  Infrastructure Services;
 
  Telstra Wholesale; and
 
  Telstra Technology, Innovation and Products.

During fiscal 2004, we formed a new group being Telstra Technology, Innovation and Products. This brought together product development areas, network technologies, IT systems and the Telstra Research Laboratories.

During fiscal 2003, we re-organised our business and restructured the three pre-existing business units of Telstra Retail, Telstra Mobile and Telstra Country Wide. The scope of Telstra Country Wide was increased and two new groups were formed being Telstra Consumer and Marketing, and Telstra Business and Government. We also established a seperate group called BigPond, Media and Sensis, which comprised our broadband and online activities, as well as our directory business, Sensis, and our media activities. This is not yet a reportable segment as defined under both AGAAP and USGAAP, so is included in “Other”.

Our reportable segments as at 30 June 2002 were:

  Telstra Retail;
 
  Telstra Mobile;
 
  Telstra International;
 
  Infrastructure Services; and
 
  Telstra Wholesale.

Our analysis of results by segment

In fiscal 2003, there was extensive changes made to our customer base as a result of reorganising our business and restructuring several segments. Therefore it was considered impracticable to restate our comparative information for fiscal 2002 to reflect the position as if our current business segments and segment accounting policies existed in that financial year. We are also unable to reconstruct our segments for fiscal 2004 and fiscal 2003 to be on the same basis as for fiscal 2002. In accordance with applicable accounting standards, both AGAAP and USGAAP, we have restated those individual disclosure lines that could be restated under the current structure for fiscal 2002. Refer to note 5 to our financial statements for details.

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We have discussed the operations of each current reportable segment separately and compared its segment data in fiscal 2004 with fiscal 2003 to provide meaningful year on year comparisons. However, due to the extensive restructures in fiscal 2003, we are unable to provide meaningful year on year comparisons for fiscal 2002. A detailed discussion and analysis of the changes in our operating revenue in each of our major product groups and our principal operating expense categories, is provided in “Operating revenue” and “Operating expenses” respectively.

Table 30 provides a summary of our sales revenue and EBIT for each of our business segments. For more information on our business segment results, including intersegment revenues, see note 5 to our financial statements.

Table 30 - Segment summary data

                                         
    Year ended 30 June
    2004   2003   2002 (1)   2004/2003 2003/2002 (1)
   
  (in millions)
 
  (% change)
Sales revenue from external customers
                                       
Telstra Consumer and Marketing (2)
    5,719       5,587             2.4        
Telstra Country Wide (2)
    5,224       5,057             3.3        
Telstra Business and Government (2)
    4,335       4,340             (0.1 )      
Telstra Retail
                12,560              
Telstra Mobile
                3,501              
Telstra International
    1,301       1,471       1,497       (11.6 )      
Infrastructure Services
    60       138       253       (56.5 )      
Telstra Wholesale
    2,604       2,488       2,334       4.7        
Telstra Technology, Innovation and Products
    1       1                    
Other (3)
    1,493       1,413       67       5.7        
Eliminations
                (16 )            
 
   
 
     
 
     
 
                 
Total sales revenue
  A$ 20,737     A$ 20,495     A$ 20,196       1.2       1.5  
 
   
 
     
 
     
 
                 
Earnings (loss) before interest and income tax expense (EBIT) (4)
                                       
Telstra Consumer and Marketing (2)
    3,331       3,300             0.9        
Telstra Country Wide (2)
    4,609       4,486             2.7        
Telstra Business and Government(2)
    3,118       2,985             4.5        
Telstra Retail
                7,278              
Telstra Mobile
                1,542              
Telstra International
    (34 )     (954 )     (56 )     96.4        
Infrastructure Services
    (1,568 )     (1,399 )     (1,371 )     (12.1 )      
Telstra Wholesale
    2,649       2,547       2,076       4.0        
Telstra Technology, Innovation and Products
    (1,485 )     (1,367 )           (8.6 )      
Other (3)
    (4,121 )     (3,631 )     (4,275 )     (13.5 )      
Eliminations
    61       (244 )     1,022       125.0        
 
   
 
     
 
     
 
                 
Total EBIT
  A$ 6,560     A$ 5,723     A$ 6,216       14.6       (7.9 )
 
   
 
     
 
     
 
                 


(1)   In fiscal 2003, there was extensive changes made to our customer base. As a result, it was considered impracticable to restate our comparative information for fiscal 2002 to reflect the position as if our current business segments and segment accounting polices existed in that financial year. We are also unable to reconstruct our segments for fiscal 2004 and fiscal 2003 to be on the same basis as for fiscal 2002. Due to the extensive restructures, we are unable to provide meaningful year on year comparisons for fiscal 2002.
 
(2)   Sales revenue and EBIT do not reflect actual operating results achieved for Telstra Consumer and Marketing, Telstra Business and Government and Telstra Country Wide. For all three of these segments, our sales revenue associated with the activation of mobile handsets and the majority of costs of goods and services associated with our mobile revenues are allocated totally to the Telstra Consumer and Marketing segment. These allocations reflect management’s accountability framework and internal reporting system and accordingly no reasonable basis for allocation to the three segments exist.

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(3)   Sales revenue for our other segment relates primarily to revenue earned by our subsidiary Sensis Pty Ltd. In fiscal 2003, other revenue for this segment includes proceeds from the sale of 7 office properties of A$570 million. In fiscal 2004, segment result for this segment includes the provision for the non recoverability of the loan to REACH of A$226 million. The Asset Accounting Group is the main contributor to the segment result for this segment, which includes primarily depreciation and amortisation charges. The Asset Accounting Group centrally manages all of the Telstra Entity’s fixed assets, including network assets.
 
(4)   Most internal charges between business segments are charged on a direct cost recovery basis. EBIT reflects both internal and external charges.

Telstra Consumer and Marketing

Telstra Consumer and Marketing is responsible for serving metropolitan consumers and small business customers with Telstra’s full range of products and services including fixed, mobile and data, and subscription TV. The group is also responsible for the overall management of Telstra’s brands, advertising and sponsorships, the management of customer facing commercial operations, including front of house, Telstra shops and dealers, and implementing our product bundling initiatives.

Telstra Consumer and Marketing sales revenue increased by 2.4% to A$5,719 million in fiscal 2004, in its first full year of operations. The growth reflects the continued strong performance of mobile services, especially in data and prepaid usage. Strong growth in data and Internet was mainly driven by increased broadband customers, slightly offset by lower yields with Telstra’s new broadband plans. Despite intense competition in fixed line calling services, and migration to other products, fixed line revenues only declined slightly for this segment. FOXTEL bundled revenue significantly increased in fiscal 2004 off a low base in fiscal 2003 as this product was only introduced in January 2003.

Telstra Consumer and Marketing EBIT increased by 0.9% in fiscal 2004 as the revenue growth was offset to some extent by the growth in expenses. Expense growth resulted from an increase in labour costs driven by increased staff numbers to support the higher customer base and growth in FOXTEL bundling costs in line with its revenue increase. This was offset by decreased domestic and international network payments due to lower termination rates and the stronger A$.

Telstra Country Wide

Telstra Country Wide is responsible for providing telecommunications services to customers in outer metropolitan, regional, rural and remote parts of Australia.

Telstra Country Wide sales revenue totalled A$5,224 million in fiscal 2004. Sales revenue growth of 3.3% was achieved in fiscal 2004 predominantly due to solid growth in data and Internet services, fixed to mobile and mobiles revenue (due to the increased volumes and the number of services) and national long distance calls, as well as new revenue streams from subscription TV. This growth was partially offset by a reduction in basic access, local calling and international long distance revenues due to increased competitor activity and product substitutions.

Telstra Country Wide EBIT increased 2.7% compared with fiscal 2003 with solid growth in revenue, which was partially offset by increased costs. The main contributing factors to the increased costs in fiscal 2004 were increased volumes for calls terminating on other carrier’s networks and costs associated with new subscription TV revenue streams.

Telstra Business and Government

Telstra Business and Government serves our corporate, medium enterprise and government customers with the full range of Telstra products and services. It also includes customer care functions and certain product management groups.

Telstra Business and Government sales revenue totalled A$4,335 million in fiscal 2004. Sales revenue in fiscal 2004 remained flat compared with fiscal 2003 predominantly due to an environment of on-going price re-balancing initiatives and tough competition. Solid growth in fixed to mobile revenue in fiscal 2004 was

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achieved due to increased call volumes and growth in the number of mobile phone users in the Australian market and continued growth in Internet and IP Solutions related revenue. Basic access revenue increased in fiscal 2004 due to higher rental and subscription, however local call revenue, national long distance call revenue and international direct revenue decreased, mainly due to migration to other telecommunication solutions. Further contributions to sales revenue occurred in fiscal 2004 as a result of the acquisition of the United Kingdom based Cable Telecom (GB) Limited Group in February 2004 and the business assets of Powergen in October 2003.

Telstra Business and Government EBIT grew by 4.5% to A$3,118 million in fiscal 2004. This growth was driven by profits made on the disposal of our investments in IBMGSA and Commander Communications Limited.

Telstra International

Telstra International is responsible for managing our international investments, which provides a variety of products and services. These investments primarily include our operations in Hong Kong and New Zealand. Telstra International is also responsible for generating profitable growth by enhancing the value of our existing investments and participating in new growth opportunities mainly in the Asia-Pacific region. TelstraClear is reported as part of Telstra International for segment reporting purposes, even though it is included in Telstra Business and Government for internal management reporting purposes. Under AGAAP, the risks and returns of TelstraClear are considered to be similar to those of our international businesses and therefore we group TelstraClear with our international operations for segment reporting.

Telstra International sales revenue declined by 11.6% in fiscal 2004 mainly due to the decline in revenues from CSL that has been offset to some extent by increased revenues from TelstraClear. CSL revenues decreased due to the continued impact of aggressive pricing in the Hong Kong mobiles market and adverse foreign currency movements. TelstraClear has experienced revenue growth with significant new corporate customers obtained and from aggressive marketing in the consumer and small business markets.

Telstra International EBIT improved in fiscal 2004 mainly due to the write down of the carrying value of our investment in REACH and AJC to zero being included in fiscal 2003. As a result, we have suspended equity accounting for both entities. These write downs resulted in negative impacts to the fiscal 2003 segment result of A$965 million and A$24 million respectively.

Excluding our write downs in REACH and AJC, EBIT has remained consistent with fiscal 2003 for this segment. The decline in CSL as a result of price competition in the Hong Kong mobiles market (particularly in the local voice segment) and adverse foreign currency movements has been offset by the improved TelstraClear result as it continues to focus on increasing revenue, driving expense efficiencies and investing capital expenditure wisely.

Infrastructure Services

Infrastructure Services is responsible for the operational service, delivery and maintenance of Telstra’s fixed, mobile, IP and data networks. This includes voice and data, product and application platforms, and service management of the online environment. In addition, Infrastructure Services provides end-to-end project construction and integration of communications networks and systems for Telstra and other telecommunications companies.

Infrastructure Services sales revenue decreased in fiscal 2004 following a strong year in fiscal 2003. The fluctuation in sales revenue was primarily impacted by declining offshore construction revenue and the short term cable recovery and recycling project. Offshore construction primarily relates to consolidated revenues from NDC, which declined in fiscal 2004 following the wind down of our international operations.

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The cable recovery and recycling project decreased in fiscal 2004 due to the winding down of work to recover and recycle disused copper cable.

Infrastructure Services’ EBIT is negative as this segment does not recover all costs it incurs on behalf of other segments. Cross segment charges were again minimised resulting in a lower EBIT in fiscal 2004. The declining offshore construction revenue and the short term cable recovery and recycling project also contributed to our decline. These have been partly offset by the continued decline in our labour costs and lower discretionary spending following the implementation of cost reduction initiatives.

Telstra Technology Innovation and Products

Telstra Technology Innovation and Products is responsible for the overall planning, design and construction management of our communication networks and associated systems to deliver IT solutions to support our products, services and customer support function. This segment is also responsible for product development and management. In addition, it also includes the office of the Chief Information Officer and the Telstra Research Laboratories.

Telstra Technology, Innovation and Products’ EBIT is negative as this segment does not recover costs it incurs on behalf of other segments. The increase in the negative EBIT in fiscal 2004 reflects the significant restructuring of the group to better align skills and capabilities to customer needs, as well as the renegotiation of important supplier contracts. Labour expenses were reduced as improved capitalisation methods were employed. Increases in service contract expenses reflect one time costs associated with the renegotiation of major supplier contracts including the modification to our IT services contract with IBMGSA that resulted in an expense of A$130 million being recognised. Accounting adjustments were lower in fiscal 2004 due to the improved labour capitalisation methodology employed. Increases in general and administrative costs in fiscal 2004 reflect leasing charges arising from the sale and leaseback of certain server assets as well as some increases in light, power and accommodation costs. Revenues for this segment is not a major contributor to EBIT.

Telstra Wholesale

Telstra Wholesale is responsible for the provision of telecommunications services, infrastructure sharing solutions and related services that are based on the Telstra networks and delivery systems to other carriers, CSPs and ISPs. It provides a wide range of products and services including fixed, wireless, data and Internet, transmission and IP, interconnection, access to our network facilities and retail/rebill products. During fiscal 2004, NDC was integrated into the Telstra Entity. As a result, Telstra Wholesale is now responsible for the sales and marketing functions of these operations.

Telstra Wholesale sales revenue increased by 4.7% primarily due to the growth in the number of local service customers and a significant increase in demand for broadband services. Fiscal 2004 saw a continuation of re-balancing initiatives and commercial negotiations which reduced prices across all wholesale revenue categories, whilst increasing basic access revenues. Wholesale intercarrier services revenue remained consistent with fiscal 2003. Continued growth in SMS interconnect revenue and mobile interconnection volumes, driven by mobile substitution and growth in the overall mobile market, was offset by reduced yields for these products. Revenue streams from a number of other transmission products were significantly impacted by aggressive price competition resulting from the infrastructure over-build that occurred in prior years. Data and Internet services revenue showed growth and was mainly driven by wholesale broadband offerings. The number of wholesale broadband subscribers grew by 213.2% during fiscal 2004.

Telstra Wholesale EBIT increased by 4.0% in fiscal 2004. Our growth in revenue has been partly offset by an increase in expenses. This was made up of an increase in Telstra Wholesale’s allocated share of domestic

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outpayments, offset by a significant reduction in volumes and cost for international voice traffic which was also assisted by an appreciating A$. A year on year increase in labour expense was attributable to the increase in staff driven by workloads to support significantly higher than planned volumes of access and broadband customers, as well as further development in, and the expansion of, the wholesale market. Total service contracts and agreements increased due to the renegotiation of customer contracts that included performance as well as compliance aspects. This is in line with the revenue growth.

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Directors

As at 12 August 2004, our directors were as follows:

                             
                Year of initial   Year last
Name
  Age
  Position
  appointment
  re-elected(1)
Donald G McGauchie
    54     Chairman     1998       2003  
John T Ralph
    71     Deputy Chairman     1996       2003  
Zygmunt E Switkowski(2)
    56     Chief Executive Officer, Managing Director     1999    
Samuel H Chisholm
    64     Director     2000       2002  
Anthony J Clark
    65     Director     1996       2002  
John E Fletcher
    53     Director     2000       2003  
Belinda J Hutchinson
    51     Director     2001    
Catherine B Livingstone
    48     Director     2000       2002  
Charles Macek
    57     Director     2001    
John W Stocker
    59     Director     1996       2003  


(1)   Other than the chief executive officer, one third of directors are subject to re-election by rotation each year.
 
(2)   On 27 August 2003, the Telstra Board of Directors re-appointed the chief executive officer, Zygmunt E Switkowski, for a further term until 31 December 2007.

A brief biography for each of the directors as at 12 August 2004 is presented below:

Donald G McGauchie - AO
Age 54
Chairman appointed 20 July 2004
Director since September 1998

Chairman, Rural Finance Corporation of Victoria and Telstra Country Wide Advisory Board; Deputy Chairman, Ridley Corporation Ltd; Director, Reserve Bank of Australia, National Foods Limited, James Hardie Industries NV and Nufarm Limited. Mr McGauchie has had extensive commercial and public policy experience, having previously held several high level advisory positions to Government, including the Prime Minister’s Supermarket to Asia Council, the Foreign Affairs Council and the Trade Policy Advisory Council. Mr McGauchie was Chairman of Woolstock Australia Limited from 1999-2002 and President of the National Farmers Federation from 1994-1998. He is a partner in C&E McGauchie - Terrick West Estate.

John T Ralph - AC, FCPA, FTSE, FAICD, FAIM, FAusIMM, Hon LLD (Melbourne & Queensland), DUniv(ACU)
Age 71
Deputy Chairman
Director and Deputy Chairman since October 1996, Interim Chairman 14 April 2004 – 20 July 2004

Chairman, Commonwealth Bank of Australia and Australian Foundation for Science; Director, Australian Farm Institute; Member, Board of Melbourne Business School; President, Scouts Australia, Victorian Branch and Patron of St Vincent’s Institute Foundation. Mr Ralph was formerly Chief Executive and Managing Director of CRA Limited.

Zygmunt E Switkowski - BSc (Hons), PhD, FAICD
Age 56
Chief Executive Officer (CEO) and Managing Director
CEO and Managing Director since March 1999

Director of FOXTEL. Formerly Chief Executive Officer of Optus Communications Ltd and Chairman and Managing Director of Kodak (Australasia) Pty Ltd and Director of the Business Council of Australia.

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Samuel H Chisholm
Age 64
Director since November 2000

Chairman, FOXTEL (FOXTEL Management Pty Ltd, FOXTEL Cable Television Pty Ltd, Customer Services Pty Ltd). Director, Australian Wool Services Ltd and Victor Chang Cardiac Research Institute. Mr Chisholm was the Chief Executive and Managing Director of British Sky Broadcasting and Executive Director of The News Corporation (1990-1997). For 17 years previously he was Chief Executive and Managing Director of the Nine Network Australia Limited.

Anthony J Clark - AM, FCA, FAICD
Age 65
Director since October 1996

Chartered Accountant; formerly Managing Partner KPMG NSW (1992–1998); Chairman, Maritime Industry Finance Company Ltd and Cumnock Coal Limited; Deputy Chairman, Tourism Australia; Director, Amalgamated Holdings Ltd Group, Ramsay Health Care Ltd and Carlton Investments Ltd.

John E Fletcher – FCPA
Age 53
Director since November 2000

Managing Director and Chief Executive Officer of Coles Myer Ltd. Formerly Chief Executive and Managing Director of Brambles Industries Ltd. Mr Fletcher was employed by Brambles in various management positions for 27 years including an assignment in Europe.

Belinda J Hutchinson - BEc, FCA
Age 51
Director since November 2001

Director, Energy Australia Limited, QBE Insurance Group Limited, St Vincent’s and Mater Health Sydney Ltd and State Library of NSW. Consultant, Macquarie Bank Limited. Ms Hutchinson has a long association with the banking industry and has been associated with the Macquarie Bank since 1993. Ms Hutchinson was an Executive Director of Macquarie Bank and was previously a Vice President of Citibank Ltd.

Catherine B Livingstone – BA (Hons), FCA, FTSE
Age 48
Director since November 2000

Chairman, CSIRO and the Australian Business Foundation; Director, Sydney Institute and Director, Macquarie Bank Limited; Member, Department of Accounting and Finance Advisory Board Macquarie University.

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Charles Macek - BEc, MAdmin, FSIA, FAICD, FCPA, FAIM
Age 57
Director since November 2001

Chairman, Sustainable Investment Research Institute Pty Ltd and Financial Reporting Council (FRC); Director, Vertex Capital Pty Ltd, Williamson Community Leadership Program Ltd and Wesfarmers Ltd; Victorian Councillor, Australian Institute of Company Directors. Former roles include 16 years as Founding Managing Director and Chief Investment Officer and subsequently Chairman of County Investment Management Ltd. He was also formerly Chairman and Director of IOOF Holdings Ltd and Centre for Eye Research Australia Ltd and Director of Famoice Technology Pty Ltd. Mr Macek has had a long association with the finance and investment industry.

John W Stocker - AO, MB, BS, BMedSc, PhD, FRACP, FTSE
Age 59
Director since October 1996

Chairman, Sigma Company Ltd; Director, Cambridge Antibody Technology Group plc, Circadian Technologies Ltd and Nufarm Ltd; Principal, Foursight Associates Pty Ltd. Formerly Chief Scientist, Commonwealth of Australia and Chairman of Grape and Wine Research and Development Corporation.

On 1 September 2004, Samuel Chisholm announced that he would be retiring as a Director at the Company’s annual general meeting on 28 October 2004.

During the year ended 30 June 2004, the following directors resigned:

  Robert C Mansfield resigned as Director and Chairman on 14 April 2004; and
 
  William A Owens resigned as a Director on 6 May 2004.

A brief biography for each of the former directors is presented below:

Robert C Mansfield - AO, BCom, FCPA
Age 53
Director since November 1999 and Chairman since January 2000. Resigned as Director and Chairman on 14 April 2004.

Chairman, CDS Technologies Pty Ltd; Director, Dimension Data Holdings plc, Westfield Management Limited and Westfield America Management Limited; formerly Chief Executive Officer of McDonald’s Australia Limited, Wormald International Limited, Optus Communications Limited and John Fairfax Holdings Limited.

William A Owens – BS Maths, BA, MA, MBA (Hons)
Age 64
Director since November 2001. Resigned as Director on 6 May 2004

Chairman and Chief Executive Officer, Teledesic LLC; Vice Chairman, ICO Global Communications (Holdings) Limited, Director; Polycom Inc, Viasat Inc, Microvision Inc, Symantec Inc, Metal Storm Limited, BAT Limited, Biolase Inc, Cray Inc, Nortel Networks, IDT Inc, WFI Networks Inc and TIBCO Inc. Former roles include President and Chief Operating Officer, Science Applications International Corporation (SAIC); Vice Chairman, US Joint Chiefs of Staff; Deputy Chief, US Naval Operations; Commander, US Sixth Fleet. Mr Owens has had a strong history in corporate management of broadband telecommunications, information technology and Internet applications.

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Senior executives

As at 20 August 2004, the senior executives who are not directors are:

                     
        Year appointed to   Year appointed
Name
  Position
  a GMD position
  to Telstra
Bruce Akhurst
  Group Managing Director, Telstra Wholesale and Telstra Broadband & Media and Group General Counsel     1999       1996  
Douglas Campbell
  Group Managing Director, Telstra Country Wide     1992       1989  
David Moffatt
  Group Managing Director, Telstra Consumer and Marketing     2001       2001  
Ted Pretty
  Group Managing Director, Telstra Technology Innovation and Products     2000       1997  
Michael Rocca
  Group Managing Director, Infrastructure Services     2002       1968  
Bill Scales
  Group Managing Director, Regulatory, Corporate and Human Relations and Chief of Staff     2002       2000  
John Stanhope
  Group Managing Director, Finance & Administration and Chief Financial Officer     2003       1967  
David Thodey
  Group Managing Director, Telstra Business and Government     2001       2001  

A brief biography of each of the senior executives who are not directors as at 20 August 2004 is as follows:

Bruce J Akhurst - LLB, BEc (Hons)

Bruce Akhurst has responsibility for our Wholesale business, our broadband business, including Internet service provider BigPond™, our advertising and directory business, Sensis and Telstra Media. Bruce sits on the boards of TelstraClear and FOXTEL and is chairman of Sensis. Within Telstra, he has management responsibility for our digital media strategy, which includes our investment in FOXTEL, and our broadband deployment and strategy. In addition, Bruce heads our Legal and Company Secretariat group and is Telstra’s Group General Counsel. Bruce joined Telstra as General Counsel in 1996 and became Group Managing Director in 1999. Before joining the Company, he was the Managing Partner at a national law firm.

Douglas C Campbell - BEng, FAICD

Doug Campbell was appointed Group Managing Director, Telstra CountryWide ® on 4 June 2000, and has over 30 years experience in the telecommunications industry both in Australia and Canada. Prior to his appointment with Telstra CountryWide®, Doug held the positions of Group Managing Director, Telstra Wholesale and International, and Group Managing Director, Carrier Services Business. He has also held the position of Group Managing Director, Network and Technology, and Group Managing Director, Consumer and Commercial Customer Operations. Before the merger of Telecom Australia and Overseas Telecommunications Commission in March 1992, Doug was Deputy Managing Director of Telecom Australia. Originally from Canada, Doug was President of Canadian National Communications.

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David Moffatt - BBus (Mgt), FCPA

David Moffatt was appointed Group Managing Director, Telstra Consumer and Marketing from 1 October 2003. The group’s activities encompass the provision of fixed and mobile communications, broadband and entertainment services to the Australian consumer and SME segments. The group also manages the Telstra Shop chain and our extensive national network of mobile phone dealers as well as our payphone services. During the year, David also headed Telstra International, was Chairman of CSL and board member of FOXTEL. David was previously Telstra Chief Financial Officer and Group Managing Director, Finance & Administration, a role he assumed in February 2001. Prior to joining the Company, David was Chief Executive Officer, General Electric – Australia and New Zealand.

Ted N Pretty - BA, LLB (Hons)

Ted Pretty was appointed Group Managing Director of the Telstra Technology, Innovation and Products group effective from 1 October 2003 and has accountability for the design, development and evolution of our fixed, wireless and data networks, products and services. The group also encompasses all IT services and Telstra’s Research Laboratories. Ted is also on the boards of TelstraClear and KAZ Group Limited. Previously, Ted was Group Managing Director of the Telstra Consumer and Marketing group. Prior to this, Ted was the Group Managing Director, Telstra Retail. Ted has also held positions as Group Managing Director, Convergent Business and Managing Director, Telstra International. Before joining the Company in 1997, Ted gained extensive experience as a representative, director and key advisor to a number of international telecommunications companies.

Michael Rocca – MBA, DipEng, GAICD

Michael Rocca was appointed Group Managing Director of Infrastructure Services on 14 August 2002. This unit of about 18,000 Telstra staff as well as an extensive contract workforce, has the responsibility for providing design, installation and maintenance services to all of our Australian customers. Prior to his current assignment, Michael held a range of posts during his 36 year career including being Managing Director of a number of engineering and service organisations within the Company. In his role as Managing Director of Service Operations, he has led the group to achieve an enviable record in the area of delivering substantial customer service improvements, and cost reduction.

Bill Scales – AO, BEc, FIPAA

Bill Scales joined Telstra in November 2000 as Managing Director, Human Resources and Chief of Staff. He was appointed Group Managing Director, Corporate and Human Relations on 1 August 2002 responsible for the management of human resources, corporate and political relations, employee communications and Chief of Staff to the CEO. In December 2002, Bill took on additional responsibilities for regulatory affairs, and was appointed Group Managing Director, Regulatory, Corporate and Human Relations, and Chief of Staff. Prior to joining the Company, Bill was Secretary of the Victoria Department of Premier and Cabinet. For 6 years he was Chairman and CEO of the Industry Commission, and prior to that Chairman and CEO of the Automotive Industry Authority. Prior to his involvement with Governments, Bill held general management positions in the manufacturing sector.

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John Stanhope - B Com (Economics and Accounting), FCPA, FCA, FAICD, FAIM

John Stanhope was appointed to the role of Chief Financial Officer and Group Managing Director, Finance & Administration from 1 October 2003. He is responsible for finance, treasury, risk management and assurance, productivity, corporate services and billing. John previously served as Director, Finance. In this role, which he assumed in 1995, he contributed to T1 and T2, cost reduction programs, growth strategies, debt raising, capital management and organisational restructures. In 2003, John was elected as National President to the Group of 100 for a two year period. He was also appointed as a member of the CPA Australia’s Professional Education Board for a three year term and is Chairman of the Business Coalition for Tax Reform. John is a director of TelstraClear, REACH, CSL, Sensis and Telstra Super.

David Thodey - BA

David Thodey joined Telstra in April 2001 as Group Managing Director of Telstra Mobile. He was appointed to the position of Group Managing Director, Telstra Business and Government in December 2002 and is now responsible for the Company’s industry, government and business customers. Before joining the Company, David was Chief Executive Officer of IBM Australia/New Zealand and previously held several senior executive marketing and sales positions within IBM. David is the Chairman of TelstraClear, and is also a director of the IT Skills Hub.

Business address

The business address for the Company and each of the above directors and officers is:

c/- the Company Secretary
Telstra Corporation Limited
Level 41, 242 Exhibition Street
Melbourne Vic 3000
Australia
Ph: +61(3) 9634 6400 or +61(8) 8308 1721 (Telstra Switch Board)

Emoluments for board members and senior executives

Non-executive directors’ remuneration

Salary & fees

Telstra directors are remunerated in accordance with our constitution, which provides for the aggregate limit for directors’ fees (under our constitution this includes salary, superannuation benefits and DirectShares) to be set and varied by approval of a resolution at the annual general meeting of shareholders. Our constitution provides that the allocation of salary, superannuation benefits and DirectShares among the directors within the pool limit shall be determined by the Board. The current pool approved by shareholders at the November 2003 Annual General Meeting is A$1,320,000 (2003: A$1,150,000). The actual fees and the amount of non-monetary benefits, retirement benefits and other amounts paid are disclosed below. Directors are required to take at least 20% of their fees in Telstra shares,which are purchased on market.

Non-monetary benefits

Directors receive reimbursement for reasonable travelling, accommodation and other expenses incurred in travelling to or from meetings of the Board or Committees, or when otherwise engaged on the business of the Company in accordance with Board policy. Telstra also provides directors with telecommunications and other services and equipment to assist them in performing their duties. From time to time, Telstra also makes products and services available to directors without charge to allow directors to familiarise

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themselves with our products and services and recent technological developments. To the extent we consider that this provides a personal benefit, this is included in the “non-monetary benefits” column in the table that follows.

Non-executive directors’ remuneration

                                                                 
    Primary Benefits
  Equity
compensation
  Post employment benefits
  Other
compensation
  Total
            Non-               Superannu-   Increase in   Payment of    
    Salary &   monetary               ation   retirement   retirement    
    fees   benefits(1)   Other   DirectShares   benefits   benefits   benefits    
    (A$)
  (A$)
  (A$)
  (A$)
  (A$)
  (A$)
  (A$)
  (A$)
Donald G McGauchie(2)
    45,871       5,285       50,000 (3)     30,000       8,629       30,908             170,693  
John T Ralph(4)
    141,852       4,172             28,000       (5)     78,896             252,920  
Robert C Mansfield(6)
    144,200       139             56,000       19,800             396,664       616,803  
Samuel H Chisholm(7) (8)
                                               
Anthony J Clark
    67,450       5,338             19,000       8,550       47,932             148,270  
John E Fletcher
    37,800       1,720             35,000       7,200       24,098             105,818  
Belinda J Hutchinson
    59,661       3,512             13,859       6,480       71,790 (9)           155,302  
Catherine B Livingstone
    67,450       3,607             19,000       8,550       30,004             128,611  
Charles Macek
    67,450       3,192             19,000       8,550       77,789 (9)           175,981  
William A Owens(10)
    46,154             31,529 (11)     30,000                   74,083       181,766  
John W Stocker
    34,499       4,501             77,396       3,105       60,590             180,091  


(1)   Includes the value of the personal use of products and services and other related fees.
 
(2)   Mr McGauchie was appointed Chairman on 20 July 2004.
 
(3)   This amount is paid to Mr McGauchie for membership of the Telstra Country Wide ® Advisory Board. These fees are for contribution of services in addition to Board duties.
 
(4)   Mr Ralph was appointed as Interim Chairman from 14 April 2004 to 20 July 2004.
 
(5)   Under current superannuation legislation Mr Ralph does not receive superannuation benefits as he has passed his 70th birthday.
 
(6)   Mr Mansfield resigned from the Telstra Board on 14 April 2004.
 
(7)   Mr Chisholm has declined to receive directors fees.
 
(8)   Mr Chisholm receives fees of A$150,000 from Foxtel for services to them as Chairman of their Board.
 
(9)   Ms Hutchinson and Mr Macek this year became entitled to retirement benefits after passing the 2 year hurdle described under Retirement Benefits.
 
(10)   Mr Owens resigned from the Telstra Board on 6 May 2004.
 
(11)   Mr Owens, a US based director, received management consultancy fees of A$31,529 (paid in US dollars). These payments are not included when calculating the total aggregate remuneration pool. These fees are for contribution of services in addition to Board duties.

Equity compensation - DirectShare

As part of the overall remuneration strategy and to encourage a longer term perspective, directors are required to receive a minimum of 20% of their remuneration by way of restricted Telstra shares through the DirectShare Plan. The shares are purchased on market and allocated to the participating director at market price. The shares are held in trust for a period of 5 years unless the participating director ceases earlier with the Telstra Group. In accordance with our policy, directors may state a preference to increase their participation in the DirectShare Plan. Where this occurs, we may provide a greater percentage of directors’ fees in Telstra shares.

Directors are restricted from entering into arrangements which effectively operate to limit the economic risk of their security holdings in those shares allocated under the DirectShare Plan during the period the shares are held in trust.

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Superannuation

The directors may state a preference to increase the proportion of their fees taken as superannuation. Where this occurs, we may provide a greater percentage of directors’ fees as superannuation contributions, subject to normal legislative requirements in order to meet superannuation guarantee and other statutory obligations.

Retirement benefits

Telstra will not provide retirement benefits for directors appointed to the Telstra Board after fiscal 2002. However, non-executive directors appointed prior to that date are eligible to receive retirement benefits on retiring as a director with Telstra. Directors who have served 9 years or more are entitled to receive a maximum amount equal to their total emoluments in the preceding 3 years. Directors who have served less than 9 years but more than 2 years are entitled to receive a pro-rated amount based on the number of months served as a director.

The following table provides the estimated retirement benefit that each director would receive had they retired as a director of Telstra as at 30 June 2004:

             
        Estimated retirement sum
        as at 30 June 2004
Name
  Position
  (A$)
Donald G McGauchie
  Chairman     145,277  
John T Ralph
  Deputy Chairman     371,735  
Samuel H Chisholm(1)
  Director      
Anthony J Clark
  Director     223,882  
John E Fletcher
  Director     90,535  
Belinda J Hutchinson
  Director     71,790  
Catherine B Livingstone
  Director     96,858  
Charles Macek
  Director     77,789  
John W Stocker
  Director     269,046  


(1)   No estimated retirement benefit as fees have been declined by the director

Remuneration policy for the CEO & senior executives

The Nominations & Remuneration Committee (formerly the Appointments & Compensation Committee) is accountable for reviewing and recommending to the Board the remuneration arrangements for Telstra’s CEO and senior executives reporting to the CEO. The Committee compares both the structure of the remuneration package and the overall quantum on a periodic basis by comparison to other major corporations in Australia. Additionally, the Committee engaged an independent specialised remuneration consultant to provide advice to warrant that payments are in line with general market practice and are competitively placed to attract and retain the necessary talent for the critical work required in these roles. The Committee has met with the consultant as well as receiving reports from him.

The Committee has adopted a set of principles used to guide decisions related to the remuneration of the senior executives. Specifically, these principles are designed to link the level of remuneration of the CEO and senior executives with the financial and operational performance of the Company. The principles are that the arrangements are:

  simple and easy to communicate;
 
  transparent so that all elements are visible;
 
  linked to the performance of the Company;

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  differentiated based on individual performance;
 
  market competitive to attract and retain talent;
 
  fair and equitable; and
 
  aligned with the achievement of the Company’s long term business objectives.

Linking rewards to performance

The CEO and senior executives are eligible for an annual short term incentive (STI) based on a range of Company financial, organisational and individual performance measures. The design of the STI plan was approved by the Telstra Board at the beginning of the financial year. The plan focuses on the Company financial performance measures of EBIT growth, revenue growth and, in the case of the CEO, return on investment. These measures represent 65% of the CEO’s “on target” incentive payment and 50% of the senior executives’ “on target” incentive payment. The remaining 35% of the CEO’s “on target” incentive payment is made up of measures of key Company customer service, employee opinion survey results and personal priorities determined by the Board. The remaining 50% of the senior executives’ “on target” incentive payment is based on achievement of their respective business unit financial performance measures (20%) and performance against individual pre-determined key result areas (30%).

The design of the incentive plan requires each measure to achieve a minimum performance level or “threshold” before any payment for that measure becomes eligible. If the minimum level is achieved, then 50% of the amount assigned to that measure becomes payable. Achievement of the “target” level for each measure will qualify 100% to be paid. Similarly, achievement of a stretch target or “cap” will qualify 200% to be paid. A sliding scale operates for any performance level in between threshold and cap. We are of the view that this provides a significant direct link of the senior executive’s remuneration to the performance of the Company.

At the end of the financial year, the Board assesses performance against these measures and determines the amount of the annual incentive payment based on overall performance against the plan. The CEO is not present during discussions, or involved in any of the decision making, on the structure or outcome of the annual incentive payment to him.

In the case of the CEO’s and senior executives’ long term incentive (LTI) plan, the relationship to Company performance is directly linked in two ways. Firstly, the vesting of any performance rights is dependant on the achievement of a market based performance hurdle, namely, the relative TSR ranking against the S&P ASX Top 200 (Industrials) (“Peer Group”). Secondly, the market value of the equity instruments will significantly impact the value derived by the CEO and senior executives, if and when they vest.

For the performance rights allocated in fiscal 2004 to achieve 50% of their vesting entitlement, the Telstra 30 day average total shareholder return (TSR) must exceed the 50th percentile of the 30 day average TSR performance of the companies comprising the Peer Group at allocation date, between the third and fifth anniversary of allocation.

Furthermore, performance rights vest on a performance scale. In order to achieve 100% of vesting entitlement of the performance rights, the TSR must exceed the 75th percentile of the Peer Group in Quarter 1 of the performance period or at least the 50th percentile in Quarter 1 and obtaining the 75th percentile in any of the remaining seven quarters. If the 50th percentile is not achieved in Quarter 1 then 50% of the allocation will lapse. The remaining 50% may vest if the 50th percentile is achieved during the remainder of the performance period.

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As part of its normal practice, the Board reviews the remuneration arrangements of the CEO and senior executives on a regular basis. As a result of this review, the Board has decided to change the structure and re-balance the arrangements for fiscal 2005. The major change is that the Board has decided to discontinue the Deferred Remuneration plan. Deferred remuneration was regarded as fixed remuneration subject to continued employment with Telstra for 3 years. Instead, the remuneration value normally attributed to deferred remuneration will be allocated evenly between fixed remuneration and the annual short term incentive.

Furthermore, whilst the actual payment made to the CEO and senior executives under the annual STI plan will continue to be measured against Company, business unit and individual performance, only half will be delivered in cash. The other half will be delivered as rights to Telstra shares which will vest in equal amounts over the next 3 years at 12 month intervals. The Growthshare Trust will purchase the shares on market and hold the rights in trust until they vest. The CEO and senior executives will not hold any beneficial interest in the shares until they are released by the Trust.

Dividends earned by the shares will not be earned by the CEO or senior executive but will be paid to the Trust. When shares vest to the CEO and senior executives the allocation is adjusted by the value of the dividends earned by those shares from the date of allocation to the vesting date. The Board is of the opinion that this will increase the focus on the performance of the Company and re-enforce the concept of share ownership by the CEO and senior executives in Telstra.

The Board has also approved a change to the Telstra Long Term Incentive (LTI) Plan for fiscal 2005. The LTI plan currently uses Telstra’s Total Shareholder Return (TSR) compared to a comparator group of companies comprising the S&P ASX Top 200 (Industrials) as the single performance measure. For allocations made under the LTI plan in fiscal 2005, 50% of allocations will be subject to the TSR performance measure and 50% will be subject to a new performance measure based on Telstra’s Earnings Per Share (EPS).

Vesting of performance rights under the TSR hurdle are subject to the same conditions as previous allocations and are described under the Long Term Incentive section below.

For the 50% of allocations to vest under the EPS hurdle, Telstra’s EPS must meet or exceed the target performance level of 5% annual compound growth for the 3 years prior to testing date. If Telstra’s EPS has grown annually by 10% compound for the same period, then an additional 50% allocation may vest. A linear vesting scale operates for performance between 5% annual compound growth and 10% annual compound growth.

The changes to the remuneration structure and arrangements for the CEO and senior executives incorporating the ceasing of the deferred remuneration plan results in an increase in fixed remuneration and an increase in the overall remuneration value of the STI. However, the Board are of the opinion that these changes are more in line with contemporary market practice and strengthen the performance link. In essence, a greater proportion of the total package for the CEO and senior managers is at risk and relies on Company performance meeting internal and external performance targets. The CEO and senior executives are able to earn significant rewards only if superior operational and organisational performance is achieved.

Remuneration Structure

Each element of the remuneration structure for the CEO and senior executives is described below:

  Fixed Remuneration

Fixed remuneration is made up of guaranteed salary (including salary sacrifice benefits and fringe benefits tax for any salary sacrificed benefits elected by the individual) and superannuation. An individual’s fixed remuneration is generally set once a year as part of the Company wide

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    remuneration review. In setting remuneration, the Nominations & Remuneration Committee has regard to advice provided by an independent remuneration consultant on roles in comparable groups of companies. Furthermore, a range of macro economic indicators are used to determine likely movements in broad salary rates.
 
    The CEO and senior executives must contribute from their fixed remuneration to superannuation in accordance with legislative superannuation guarantee requirements. In addition, executives may state a preference to increase the proportion of their fixed remuneration taken as superannuation. Where this occurs, we may provide a greater percentage of their fixed remuneration as superannuation contributions, subject to normal legislative requirements in order to meet superannuation guarantee and other statutory obligations.
 
  Deferred Remuneration
 
    Telstra had a deferred remuneration plan, where the CEO and senior executives were provided part of their annual fixed remuneration in the form of rights to Telstra shares through the Telstra Growthshare Trust. The deferred remuneration plan supported Telstra’s operational and strategic plans through linking an element of the CEO’s and senior executives’ remuneration with sustained improvements in shareholder value. A deferred share was a right to acquire a share in Telstra subject to satisfying certain employment requirements. As deferred shares were allocated as deferred fixed remuneration, they had no performance hurdle other than the employment condition. In broad terms, if the CEO or a senior executive continued to be employed on the third anniversary of the effective allocation date, the deferred shares became vested deferred shares. The CEO and senior executives may exercise their existing vested deferred shares at the nominal exercise price of A$1.00 for all the deferred shares exercised on a particular day, irrespective of the number of deferred shares exercised. Upon resignation all deferred shares which have not become vested deferred shares will lapse. If the CEO or a senior executive retires, their existing deferred shares may become vested deferred shares and may be exercised at the discretion of the retiree. Where the CEO or a senior executive ceases employment for any other reason, the number of the deferred shares that become vested deferred shares may be adjusted taking into account the reduced period of service.
 
    Telstra Growthshare purchased shares on market in accordance with the allocation of deferred shares and forward liabilities for all allocations. Telstra funded the proportion of shares that were purchased to underpin the allocation of deferred shares and treated these funds as an expense by the Company.
 
  Short term incentive (STI)
 
    The STI plan rewards the CEO and senior executives for meeting or exceeding specific key annual business objectives linked to the annual business plan, at the Company, business unit and individual level. The actual incentive for fiscal 2004 for members of this team ranged between 24.8% and 43.1% of their fixed remuneration, depending on the senior executive’s performance and accountabilities. These incentive payments represent a range of 46.0% to 73.8% of the targeted incentive payment. Measures and targeted achievement levels are reviewed each year to reflect changes in business priorities for the forthcoming year. Achievement above target for Company, business unit and individual measures will generally result in a higher payment. This is dealt with in more detail in the section titled “Linking rewards to performance”.
 
  Long term incentive (LTI)
 
    The CEO and senior executives participate in the LTI plan based on equity administered through the Telstra Growthshare Trust. The allocation for the senior executives for September 2003 was in the

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    form of performance rights, which are the right to acquire a Telstra share when a specified performance hurdle is achieved.
 
    In general terms if the CEO or a senior executive resigns and performance rights have not yet become exercisable, they will lapse. Where the CEO or a senior executive retires and the performance rights have not yet become exercisable, they do not lapse on cessation of employment and may become exercisable if the performance hurdle is met. If the CEO or a senior executive ceases employment with Telstra for any other reason and the performance rights have not yet become exercisable, the allocation may be adjusted based on the period of service between the allocation date and date of cessation.
 
    Offers to participate in the LTI plan are made to senior executives at the discretion of the Board. For fiscal 2004, rights to shares with a value equivalent to 87.5% of the CEO’s fixed remuneration and 38.5% of the senior executives’ fixed remuneration were allocated under these plans. These remuneration values have been determined using the full face value of the shares without any discounting. These shares only vest if performance hurdles are met.
 
    Telstra Growthshare purchases shares on market in accordance with forward liabilities of performance rights for all allocations, past and present. We fund the proportion of shares that are purchased to underpin the allocation of performance rights and treat these funds as an expense . Cumulatively, over a five year period the total number of shares and options over shares delivered through Telstra Growthshare is not expected to exceed 1% of shares on issue.
 
    In previous equity plans where options have been issued, we provided loans to Telstra Growthshare to fund the purchase of shares to underpin the options allocated. This loan is treated as a receivable on the statement of financial position. The Telstra Growthshare Trustee pays interest to us on the loan balance and may repay capital from time to time. If options are exercised, the senior executive pays the original exercise price to the Telstra Growthshare Trustee and the loan is repaid. As a result, there is no direct cash expense incurred by us, nor dilution of shareholder interests.

Telstra employee share ownership plans

All employees, including our CEO and senior executives, who were classed as “eligible employees” at 20 September 1997 and again on 27 August 1999, were eligible to participate in the Telstra employee share ownership plans, TESOP97 and TESOP99. The terms and conditions of participation in these plans for senior executives were the same as for all other employees.

Telstra OwnShare

To facilitate increasing employee shareholding in Telstra, we operate a restricted share plan (Telstra OwnShare) through which eligible employees may state a preference to take part of their remuneration as Telstra shares. The shares are purchased on market and allocated at market value and held in trust for either a three or five year period (unless the employee leaves the Telstra Group earlier). Senior executives may participate in Telstra OwnShare on the same terms and conditions as other participating employees.

Senior executive emoluments

The Corporations Act 2001 requires disclosure of the details of the nature and amount of each element of the emolument of each director and each of the five officers of the Company receiving the highest emoluments. Telstra has chosen to disclose the emoluments of the CEO and all eight Group Managing Directors (GMDs) for fiscal 2004 on the basis that the eight GMD’s have the greatest management authority within the Company delegated from the CEO.

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CEO and senior executives’ remuneration

The CEO and senior executives’ remuneration is detailed in the tables that follow. The first table provides details of the fixed remuneration, short term incentives, non-monetary benefits and the annualised value of deferred remuneration which has been allocated to the CEO and senior executives. The second table provides details of the annualised value of CEO and senior executives allocations through the LTI plan.

                                                                 
                    Short term   Non-                   Deferred   Total Cash plus
    Salary   Superannu-   incentive   monetary                   remuneration   Deferred
    (1)(6)   ation   (2)   benefits(3)   Other(4)   Total Cash   (5)   Remuneration
    (A$)
  (A$)
  (A$)
  (A$)
  (A$)
  (A$)
  (A$)
  (A$)
Zygmunt E Switkowski
    1,339,314       98,437       627,300       1,391             2,066,442       660,854       2,727,296  
Bruce Akhurst
    757,632       129,368       299,700       489             1,187,189       178,454       1,365,643  
Douglas Campbell
    801,559       85,441       263,800       2,132             1,152,932       178,454       1,331,386  
David Moffatt
    980,248       11,002       267,600             400,000       1,658,850       201,290       1,860,140  
Ted Pretty
    963,700       36,300       247,600       1,677       240,000       1,489,277       205,258       1,694,535  
Michael Rocca
    603,770       71,230       270,800       2,772             948,572       131,998       1,080,570  
Bill Scales
    479,907       91,968       234,200       1,380             807,455       110,129       917,584  
John Stanhope
    546,820       56,120       250,000       657             853,597       92,854       946,451  
David Thodey
    738,731       67,020       327,600       1,724             1,135,075       160,049       1,295,124  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total
    7,211,681       646,886       2,788,600       12,222       640,000       11,299,389       1,919,340       13,218,729  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 


(1)   Includes salary, salary sacrifice benefits and fringe benefits tax.
 
(2)   Short Term Incentive relates to performance for the year ended 30 June 2004 and is based on actual performance for Telstra and the individual.
 
(3)   Includes the benefit of interest free loans under TESOP97 and TESOP99 and the value of the personal use of products and services related to Telstra employment.
 
(4)   Includes payments made to executives for continued service with Telstra as part of their employment contract.
 
(5)   The value of deferred remuneration relates to the number of Telstra shares issued under the Deferred Remuneration Plan through Telstra Growthshare. The remuneration value is calculated by applying valuation simulation methodologies as described in note 19 to the financial statements. The value of the instruments is then amortised over three years. The value included in deferred remuneration relates to the current year amortised value of the instruments that are yet to vest, being the instruments issued in fiscal 2003 and fiscal 2004.
 
(6)   Where Telstra terminates the CEO’s or a senior executive’s employment prior to the expiration of their employment contract for reasons other than misconduct, they are entitled to 6 months notice or payment in lieu and a termination payment equal to 12 months pay. Both elements are calculated on fixed remuneration at the time of termination.

Annualised value of all Long Term Incentive equity instruments outstanding at the end of fiscal 2004 which are subject to performance hurdles

The following table provides the accounting value of all equity instruments, including those allocated in fiscal 2004, which have been annualised over the life of the various equity instruments. Therefore, these values include options and other instruments allocated from fiscal 2000 onwards. None of these instruments have vested to date and they are subject to achievement of performance hurdles during various performance periods. Included in the table are values relating to allocations in fiscal 2000 and fiscal 2001, for which it currently appears highly unlikely that the performance hurdles will be met. It therefore appears highly unlikely that the CEO and senior executives will derive any value from their fiscal 2000 and fiscal 2001 allocations. For allocations for fiscal 2002, fiscal 2003 and fiscal 2004, these instruments are also subject to performance hurdles and therefore the CEO and senior executives may or may not derive value from these allocations.

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Telstra Corporation Limited and controlled entities

Directors, Management and Employees

                                 
    Total LTI equity allocations subject to performance hurdles (1)(3)
    Options   Performance rights (2)   Restricted shares   Total
    (A$)
  (A$)
  (A$)
  (A$)
Zygmunt E Switkowski
    838,744       698,597       125,904       1,663,245  
Bruce Akhurst
    371,788       216,315       51,924       640,027  
Douglas Campbell
    387,598       262,187       59,736       709,521  
David Moffatt
    486,780       249,032       30,160       765,972  
Ted Pretty
    414,396       254,813       23,688       692,897  
Michael Rocca
    302,444       164,433       19,564       486,441  
Bill Scales
    146,820       116,042       3,620       266,482  
John Stanhope
    281,252       105,386       22,544       409,182  
David Thodey
    241,368       191,881             433,249  


(1)   The value of equity based instruments relate to options, restricted shares, and performance rights issued since the commencement of the LTI plan that have been allocated from fiscal 2000 which have not vested or lapsed. The value of each instrument is determined by applying option valuation simulation methodologies as per the assumptions described in note 19 to the financial statements. The value of the instruments is then amortised over the relevant vesting period. The value included in remuneration relates to the current year amortised value of the instruments that are yet to vest. The valuations used in the current year disclosures are based on the same underlying assumptions as the prior year apart from the exclusion of adjustments for the possible non-retention of staff and the effect of non-transferability of the instruments. For further detail on the assumptions used in our valuation methodologies, refer to note 19 to the financial statements.
 
(2)   This includes performance rights allocated on 5 September 2003 as part of the annual LTI plan.
 
(3)   Where a vesting scale is used the table reflects the maximum achievable allocation.

Long Term Incentive allocations during fiscal 2004

In addition to the remuneration detailed in the table in the section headed “CEO and senior executive remuneration”, the CEO and the senior executives received LTI allocations of performance rights in September 2003. These performance rights are subject to a hurdle which has been described earlier in this report, and may vest on a scale if the hurdle is passed during a two year performance period from 5 September 2006. If the hurdle is not achieved, these performance rights will lapse and the CEO and senior executives will derive no value. These allocations are included in the table above headed “Total LTI equity allocations subject to performance hurdles”.

                 
    Target Allocation (1)   Maximum Allocation(1)
    (A$)
  (A$)
Zygmunt E Switkowski
    772,412       1,544,824  
Bruce Akhurst
    209,988       419,976  
Douglas Campbell
    209,988       419,976  
David Moffatt
    233,627       467,254  
Ted Pretty
    233,627       467,254  
Michael Rocca
    163,324       326,648  
Bill Scales
    140,299       280,598  
John Stanhope
    151,658       303,316  
David Thodey
    192,182       384,364  
 
   
 
     
 
 
Total
    2,307,105       4,614,210  
 
   
 
     
 
 


(1)   The value of the LTI relates to the number of rights to Telstra shares issued under the LTI Plan through Telstra Growthshare during fiscal 2004. The remuneration value is calculated by applying valuation simulation methodologies as described in note 19 of the financial statements to the number of rights to Telstra Shares that are allocated. This represents the value of the minimum and maximum values that may vest on a scale if the performance hurdle is achieved during the performance period (see Long Term Incentive Plan). These shares may vest during a two year performance period from 5 September 2006 if the hurdle is achieved. If the hurdle is not achieved during this period, the rights will lapse and the executive will receive no value from the equity.

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Telstra Corporation Limited and controlled entities

Directors, Management and Employees

CEO and the senior executives equity based instruments outstanding

                                 
    Telstra Growthshare (1) (2)
                            Deferred
    Long Term Incentive Plans
  Remuneration Plans
    Number of   Number of           Number of Deferred
    Restricted Shares
  Performance Rights
  Number of Options
  Shares
Zygmunt E Switkowski
    146,000       1,259,400       3,456,000       500,700  
Bruce Akhurst
    60,000       388,600       1,542,000       135,300  
Douglas Campbell
    68,000       388,600       1,597,000       135,300  
David Moffatt
    40,000       446,800       1,630,000       152,400  
Ted Pretty
    21,000       446,200       1,722,000       155,100  
Michael Rocca
    22,000       251,200       640,000       100,600  
Bill Scales
    5,000       210,400       465,000       84,200  
John Stanhope
    25,000       192,400       616,000       73,200  
David Thodey
          345,200       1,068,000       121,600  


(1)   Generally, options, restricted shares or performance rights may only become exercisable if a performance hurdle is satisfied in the performance period. For details regarding the performance hurdles of each plan refer to note 19 to the financial statements.
 
(2)   This table reflects aggregate holdings of equity instruments issued through Telstra Growthshare still outstanding as at 30 June 2004.

The restricted shares, performance rights and options are subject to a performance hurdle which has not yet been achieved. The performance hurdle must be achieved within the relevant performance window or the allocations will lapse.

Details of current equity holdings of all executives under Telstra Growthshare

                                                         
    Total Options/                                   Market    
    Restricted Shares/                                   price at    
    Performance Rights/   Eligible   Exercise                   allocation    
    Deferred Shares   executives   price   Expiry   Allocation   date   Fair value (2)
Instrument
  allocated(1)
  participating
  (A$)
  date
  date
  (A$)
  (A$)
Options
    1,533,722       21       8.02     13 Sept 2009   13 Sept 1999     8.02       1.38  
 
    3,370,660       96       6.28     8 Sept 2010   8 Sept 2000     6.28       1.59  
 
    150,000       1       6.55     16 Mar 2011   16 Mar 2001     6.55       1.53  
 
    32,416,945       147       4.90     6 Sept 2011   6 Sept 2001     4.90       1.13  
 
    1,854,000       3       5.63     14 Mar 2012   14 Mar 2002     5.63       1.19  
Restricted shares
    260,278       21       n/a     13 Sept 2004   13 Sept 1999     8.02       5.64  
 
    697,960       96       n/a     8 Sept 2005   8 Sept 2000     6.28       3.62  
 
    40,000       1       n/a     16 Mar 2006   16 Mar 2001     6.55       3.77  
Performance Rights
    3,098,155       147       n/a     6 Dec 2006   6 Sept 2001     4.90       2.86  
 
    149,000       3       n/a     14 Jun 2007   14 Mar 2002     5.63       3.08  
 
    4,034,226       166       n/a     5 Dec 2007   5 Sept 2002     4.87       2.99  
 
    44,200       4       n/a     7 Jun 2008   7 Mar 2003     4.11       2.60  
 
    4,412,800       176       n/a     5 Dec 2008   5 Sept 2003     5.06       3.07  
 
    36,700       3       n/a     20 May 2009   20 Feb 2004     4.71       2.73  
Deferred shares
    2,022,498       166       n/a     5 Sept 2007   5 Sept 2002     4.87       4.41  
 
    22,100       4       n/a     7 Mar 2008   7 Mar 2003     4.11       3.60  
 
    2,206,400       176       n/a     5 Sept 2008   5 Sept 2003     5.06       4.29  
 
    18,350       3       n/a     20 Feb 2009   20 Feb 2004     4.71       4.02  


(1)   Generally, options, restricted shares or performance rights may only become exercisable if a performance hurdle is satisfied in the performance period. For details regarding the performance hurdles of each plan refer to note 19 to the financial statements.
 
(2)   The fair values have been calculated using a simulation methodology. Specific details on this methodology are contained in note 19 to the financial statements.

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Telstra Corporation Limited and controlled entities

Directors, Management and Employees

Directors’ and senior executives’ shareholdings in Telstra

As at 12 August 2004, the directors’ and senior executives’ shareholdings in Telstra are:

                         
    Number of shares held
    Direct   Indirect    
Directors
  interest
  interest(1)
  Total
Donald G McGauchie
          34,328       34,328  
John T Ralph
    1,000       74,843       75,843  
Zygmunt E Switkowski (2)(3)
    46,800       88,850       135,650  
Samuel H Chisholm
                 
Anthony J Clark
    10,000       52,503       62,503  
John E Fletcher
          48,060       48,060  
Belinda J Hutchinson
    37,111       27,837       64,948  
Catherine B Livingstone
    10,400       15,641       26,041  
Charles Macek
          39,462       39,462  
John W Stocker
    800       80,944       81,744  


(1)   Shares in which the director does not have a relevant interest, including shares held by director related entities, are excluded from indirect interests.
 
(2)   Includes :
 
  400 shares acquired with an interest free loan and 200 free shares under the terms of the Telstra Employee Share Ownership Plan 1999 (TESOP99);
 
  2,000 shares acquired with an interest free loan plus 500 free shares under the terms of the Telstra Employee Share Ownership Plan 1997 (TESOP97) and 200 loyalty shares obtained under the “one for ten loyalty offer” available to all employees who participated in the 1997 public offer; and
 
  80 loyalty shares received under the “one for ten loyalty offer” available to all employees who participated in the 1999 public offer.
 
(3)   During fiscal 2004, Dr Switkowski was granted 503,200 performance rights and 251,600 deferred shares under the terms and conditions of the Telstra Growthshare Trust Deed. These performance rights and deferred shares are in addition to the above.

Senior executives

                         
    Number of shares held
    Direct   Indirect    
    interest
  interest
  Total
Bruce Akhurst
    7,780       54,711       62,491  
Douglas Campbell
    9,700       27,500       37,200  
David Moffatt
    600       3,100       3,700  
Ted Pretty
          2,400       2,400  
Michael Rocca
    12,000             12,000  
Bill Scales
    8,516       1,400       9,916  
John Stanhope
    6,980       3,960       10,940  
David Thodey
    12,462       5,800       18,262  

Employees

Telstra is one of Australia’s largest employers. As at 30 June 2004, the Telstra Group employed 38,564 full-time employees. Telstra also engages employees under flexible work arrangements including casual, supplementary and part-time staff. As at 30 June 2004, the Telstra Group had engaged the equivalent of 3,377 full-time employees under these flexible arrangements. In total, as at 30 June 2004, the Telstra Group’s full-time equivalent (FTE) employee total was 41,941. This is slightly less than at the same time in 2003, where the equivalent FTE employee number totalled 42,064.

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Telstra Corporation Limited and controlled entities

Directors, Management and Employees

The Telstra Group saw a reduction in Australian based full-time staff numbers during fiscal 2004 from 37,169 to 36,159. This was achieved through a range of company and business unit initiatives including:

  process improvements and structural efficiences to reduce duplication in our inbound call areas;
 
  a carefully managed efficiency and productivity program;
 
  the introduction of new workforce models in a number of operational areas across the company;
 
  the implementation of a new operating model for our Information Technology Services group;
 
  a review of Telstra’s field workforce; and
 
  the realisation of a number of synergies as part of the integration of our controlled entity Network Design & Construction Limited into our core business.

The following table summarises full-time employees and equivalents for the past five financial years:

                                         
                    As at 30 June        
    2004
  2003
  2002
  2001
  2000
Full-time Australian based staff of the Telstra Group
    36,159       37,169       40,427       44,874       50,761  
Full-time equivalent total for the Telstra Group
    41,941       42,064       44,977       48,317       53,055  

More than 90% of Telstra’s employees work in Australia. However, Telstra also has significant international interests, with large numbers of employees in New Zealand and Asia as follows (as at 30 June 2004):

  New Zealand – 1,302;
 
  Asia – 981; and
 
  Other – 122.

Superannuation

In accordance with our legal obligations, all permanent staff receive superannuation contributions. The majority of our Australian employees are members of the Telstra Superannuation Scheme or, in the case of some employees who were employed prior to 1990, the Commonwealth Superannuation Scheme.

As part of a Telstra initiative during fiscal 2004, full-time and part-time employees who are covered by the terms of the six major business unit Enterprise Agreements are now able to contribute pre-tax contributions direct from their salaries into their superannuation accounts. This now means that the majority of permanent Telstra employees are able to contribute superannuation on a pre-tax basis.

Labour relations

We currently have six major business unit Enterprise Agreements in operation. These agreements provided staff covered by these agreements with a 2% salary increase in July 2003, a 2% salary increase in January 2004 and another 2% salary increase in July 2004. A further increase is scheduled for January 2005 in accordance with the agreements. These agreements are due to expire in June 2005.

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Telstra Corporation Limited and controlled entities

Major Shareholders and Related Parties

Major shareholders

The following table shows the number of unlisted and listed shares on issue at 12 August 2004. The table also shows, as a group, the shareholdings of our directors and officers:

                           
Title of class
Identity of person or group
  Amount owned
  % of class
       
Shares
The Commonwealth      6,446,207,123 (1)     51.0          
Shares
Listed shareholders      6,182,151,903       49.0          
 
     
 
     
 
         
 
      12,628,359,026       100.0          
 
     
 
     
 
         
Shares
Directors and officers as a group      725,488 (2)                


(1) All shares held by the Commonwealth are unlisted, except for 211,629 listed shares.
 
(2) Refers to direct and indirect holdings.

The shareholdings of each person known by us to be the owner of more than 5% of our voting securities, as at 20 August 2004, is shown in the table titled “Twenty largest shareholders as at 20 August 2004”. As at 20 August 2004, we are not aware of any individual shareholder, other than the Commonwealth, whose shares represent more than 5% of the issued and outstanding shares. The Commonwealth has equal voting rights with all other shareholders.

Distribution of shares

The following table summarises the distribution of our public listed shares as at 20 August 2004:

                                 
    Number of shareholders(1)   Shares (2)
Size of holding
  Number
  %
  Number
  %
1 - 1,000
    1,001,111       59.52       618,172,220       10.00  
1,001 - 2,000
    319,506       19.00       498,701,892       8.07  
2,001 - 5,000
    254,444       15.13       802,130,306       12.97  
5,001 - 10,000
    70,384       4.19       506,052,911       8.19  
10,001- 100,000
    35,547       2.11       720,990,973       11.66  
100,001 and over
    890       0.05       3,036,315,230       49.11  
 
   
 
     
 
     
 
     
 
 
Total
    1,681,882       100.00       6,182,363,532       100.00  
 
   
 
     
 
     
 
     
 
 


(1) Number of shareholders holding less than a marketable parcel of shares was 7,483 shareholders who held 571,903 shares.
 
(2) Not including those shares held by the Commonwealth, except for 211,629 listed shares which are held by the Commonwealth.

As at 20 August 2004, we had 1,363 shareholders who were resident in the US. This does not include ADS holders.

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Telstra Corporation Limited and controlled entities

Major Shareholders and Related Parties

Twenty largest shareholders as at 20 August 2004

The following table sets out the top 20 shareholders other than the Commonwealth when multiple holdings are grouped together:

                         
            Number    
Shareholders
      of shares
  % of issued shares (1)
1
  JP Morgan Nominees Australia Limited         542,482,708       8.77  
2
  National Nominees Limited         478,468,053       7.74  
3
  Westpac Custodian Nominees Limited         428,593,707       6.93  
4
  RBC Global Services Australia Nominees Pty Ltd         230,448,299       3.73  
5
  CitiCorp Nominees Pty Ltd         200,929,197       3.25  
6
  Cogent Nominees Pty Ltd         106,739,516       1.73  
7
  Queensland Investment Corporation         104,767,343       1.69  
8
  AMP Life Limited         75,305,523       1.22  
9
  ANZ Nominees Limited         65,242,658       1.06  
10
  Telstra ESOP Trustee Pty Ltd         62,515,075       1.01  
11
  IAG Nominees Pty Limited         31,044,466       0.50  
12
  Australian Foundation Investment Company Limited         26,165,259       0.42  
13
  Government Superannuation Office         23,857,774       0.39  
14
  Westpac Financial Services Limited         22,248,204       0.36  
15
  HSBC Custody Nominees (Australia) Limited         21,217,218       0.34  
16
  IOOF Investment Mangement Limited         19,276,396       0.31  
17
  PSS Board         17,493,010       0.28  
18
  Victorian Workcover Authority         16,872,745       0.27  
19
  Argo Investments Limited         15,208,100       0.25  
20
  CSS Board         14,816,866       0.24  
           
 
     
 
 
      Total     2,503,692,117       40.49  
           
 
     
 
 


(1)  Not including those shares held by the Commonwealth.

Substantial shareholders

As at 20 August 2004, other than the Commonwealth of Australia, we did not have any substantial shareholders.

Relationship with the Commonwealth of Australia

We have a number of distinct relationships with the Commonwealth, including as shareholder, regulator and customer. The Commonwealth is our controlling shareholder and has special rights and privileges under the Telstra Act. Our relationship with all of our shareholders (including the Commonwealth) is, in general, regulated by the Corporations Act, the ASX Listing Rules and our constitution. Commonwealth departments and independent agencies are also responsible for the regulation of the telecommunications industry generally and Telstra in particular under the Telstra Act, the TPA, the Telecommunications Act and the Telecommunications (Consumer Protection and Service Standards) Act.

The Commonwealth as shareholder

At the end of fiscal 2004, the Commonwealth owned approximately 51% of our shares. The Telstra Act precludes any reduction in the Commonwealth’s voting rights, paid-up capital or rights to distributions of capital or profit, if any, below a 50.1% interest without amending legislation. The effect of this is that we cannot introduce a dividend reinvestment plan or raise new equity capital in a way that would reduce the Commonwealth’s ownership below this level.

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Telstra Corporation Limited and controlled entities

Major Shareholders and Related Parties

The current Commonwealth Government has sought to amend the Telstra Act to permit the Commonwealth to sell its remaining interest in Telstra. The main opposition party and minor parties have opposed this amendment.

We are required under the Telstra Act to provide the Commonwealth with certain information that we would not generally be required to disclose concurrently, if at all, to other shareholders. This information includes:

  annual provision of our three-year corporate plan;
 
  interim financial statements, if requested by the Communications Minister; and
 
  reports regarding significant proposed events, including corporate restructurings, acquisitions and divestitures or joint venture and partnership activities.

We are also required to keep the Communications Minister and the Minister for Finance and Administration generally informed about our operations and to give them such information about our operations as they require. Our management is required to appear before and, with limited exceptions, provide information to Parliamentary committees.

The Communications Minister has the power under the Telstra Act to give us, after consultation with our Board of directors, such written directions as appear to the Communications Minister to be necessary in the public interest. To date, no directions have been issued under this power. Our Board of directors must ensure that we comply with any such direction. The Communications Minister may not give such directions in relation to the amounts to be charged for work done, or services, goods or information supplied by us. The Communications Minister, however, has some discretionary powers in relation to charges. The Communications Minister also has the power to direct us under the Telecommunications (Consumer Protection and Service Standards) Act. The Telstra Act deems the Commonwealth Auditor-General to have been appointed as our auditor for the purposes of the Corporations Act. The Auditor-General cannot be removed without legislative amendment.

The Commonwealth has the ability to control us. This includes the power to pass any resolution at a shareholders’ meeting requiring a simple majority, which includes the appointment and removal of directors, with the exception of matters upon which the Commonwealth is not permitted to vote under the Corporations Act or applicable listing rules.

The Commonwealth has a set of general policies which apply to partially owned Government business enterprises, which provide significant commercial freedoms in the conduct of their business, subject to the oversight of appropriate Ministers. These general policies are applied principally through the Telstra Act, the Commonwealth Authorities and Companies Act 1997 (Cwth) and our constitution.

The Commonwealth as regulator

We are currently regulated by the Commonwealth and its departments and independent agencies under a number of statutes including:

  the Telstra Act;
 
  the Telecommunications (Consumer Protection and Service Standards) Act 1999;
 
  the TPA; and
 
  the Telecommunications Act.

The Commonwealth’s role as regulator is independent and distinct from its role as shareholder. Like other regulatory regimes, it is unlikely that the current regime will remain static. It will change over time in light of experience and new developments in the industry.

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Major Shareholders and Related Parties

We are also subject to a range of other Commonwealth legislation, some of which does not apply to our competitors. This legislation covers a wide range of areas including administrative law, environmental law and employment related law.

The Commonwealth as customer

The Commonwealth is a major user of our services and we estimate its expenditure on our services in fiscal 2004 was approximately A$400 million. The Commonwealth, as a result of telecommunications liberalisation, is increasingly seeking to take advantage of open competition when purchasing telecommunications services. In future, this may result in reduced business being awarded to us.

Related party transactions

A discussion of our related party transactions is contained in “Operating and Financial Review and Prospects - Related party transactions”.

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Telstra Corporation Limited and controlled entities

Listing Information

Markets in which our shares are traded

We are listed, and those of our shares that are not held by the Commonwealth are quoted, on the ASX and on the New Zealand Stock Exchange (NZSE). ADSs, each representing five shares, have been issued by the Depositary and are listed on the NYSE.

The stock market operated by the ASX is the principal stock exchange in Australia. The exchange operates by way of the Stock Exchange Automated Trading System (SEATS) which is a fully computerised system.

Trading on SEATS takes place each business day between the hours of 10:00 am and 4:05 pm, Australian Eastern Standard Time or Australian Eastern Standard Summer Time. At 4:05 pm each day, the ASX subsequently matches any buy and sell orders in the system that satisfy both buyers and sellers. The prices of all listed shares are continuously quoted while the market is open and the system prioritises orders first by price and second by time of placement in the system. Exchange participants can cross stock between buying and selling orders, at the buy or sell quote provided those quotes are no more than one marketable bid apart and can cross outside this range in amounts of A$1 million or more. Transactions on the ASX are settled on the third business day following the trade date.

Our securities were initially listed on 17 November 1997. This followed the sale by the Commonwealth of 33.3% of its shares in the Company. Subsequently on 18 October 1999, the Commonwealth sold an additional 16.6% of its shares in the Company.

Price history of our securities

The following tables give the price history of our securities.

Table A shows the high and low closing prices for shares and ADSs:

  highest and lowest closing sale prices for shares as derived from the daily official list of the ASX; and
 
  highest and lowest closing sale prices of ADSs quoted on the NYSE.

Table A (1) - High and low closing price for shares and ADSs - on an annual basis - for a period of five years or time of trading if less than five years

                                 
                    US$ per
    A$ per share
  ADS(1)
Period
  High
  Low
  High
  Low
Fiscal 2000
    9.16       6.50       29.69       18.38  
Fiscal 2001
    7.44       5.31       22.00       13.85  
Fiscal 2002
    5.68       4.48       14.85       12.10  
Fiscal 2003
    5.04       3.96       15.25       11.84  
Fiscal 2004
    5.15       4.45       19.17       14.87  


(1)   Prior to 23 August 1999, each ADS represented 20 ordinary shares. Since then each ADS represents 5 ordinary shares.

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Listing Information

     Table A (2) - High and low closing price for shares and ADSs - on a quarterly basis for the two most recent full financial years

                                 
                    US$ per
    A$ per share   ADS(1)
Period
  High
  Low
  High
  Low
2002
                               
1 July - 30 September
    5.04       4.65       13.88       12.51  
1 October - 31 December
    4.85       4.38       13.60       12.33  
2003
                               
1 January - 31 March
    4.68       3.96       13.80       11.84  
1 April - 30 June
    4.53       4.09       15.25       12.30  
1 July - 30 September
    5.15       4.45       17.07       14.87  
1 October - 31 December
    4.99       4.71       18.32       16.40  
2004
                               
1 January - 31 March
    5.01       4.52       19.71       17.05  
1 April - 30 June
    5.06       4.50       17.72       15.80  


(1)   Each ADS represents 5 ordinary shares.

Table B shows for the most recent six months, the high and low market prices for each month.

     Table B - High and low market prices for the most recent six months

                                 
                    US$ per
    A$ per share
  ADS(1)
Period
  High
  Low
  High
  Low
2004
                               
February
    4.93       4.67       19.25       17.98  
March
    4.84       4.52       18.87       17.05  
April
    4.78       4.50       17.72       16.80  
May
    4.76       5.47       17.29       15.80  
June
    5.06       4.61       17.69       16.07  
July
    5.05       4.93       18.45       17.31  


(1)   Each ADS represents 5 ordinary shares

There were 6,182,363,532 shares issued and available for trading on the market as at 30 June 2004. This includes 211,629 shares held by the Commonwealth and listed for trading. At that date, 8,034,781 ADSs (equivalent to 40,173,905 shares) were held by 34 record holders and 2,391,281 ordinary shares were held by 1,368 US record holders.

On 24 November 2003, we announced the successful completion of our A$1 billion off-market share buy-back. A total of 238,241,174 shares were bought back at A$4.20 per share, representing 3.71 per cent of the Company’s non-Commonwealth owned issued capital. The A$4.20 buy-back price comprised a fully franked dividend of A$2.70 and a capital component of A$1.50 per share bought back.

Before the buy-back, the Company had 12,866,600,200 shares outstanding, including those held by the Commonwealth. As a result of the buy-back, the number of shares outstanding reduced to 12,628,359,026 and the number of shareholders has reduced from approximately 1.845 million to 1.815 million. The Commonwealth did not participate in the buy-back.

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Listing Information

On 12 August 2004, as part of our recently announced three year A$1.5 billion per year capital management program, we announced plans to conduct a second off-market share buy-back of around A$750 million which is expected to be completed in the first half of fiscal 2005. Details of this buy-back are planned to be announced towards the end of September 2004.

The closing price for our shares on the ASX on 20 August 2004 was A$4.87 and the closing price for our ADSs on the NYSE was US$17.74.

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Legal Proceedings

We are involved in routine litigation. Governmental authorities and other parties threaten and issue legal proceedings against us from time to time.

In November 2002, Seven Network Limited and C7 Pty Limited (“Seven”) commenced litigation against us and various other parties in relation to the contracts and arrangements between us and some of those other parties relating to the right to broadcast Australian Football League and National Rugby League, the contract between FOXTEL and us for the provision of broadband HFC cable services (the Broadband Cooperation Agreement) and other matters. Seven seeks unspecified damages and other relief, including that these contracts and arrangements are void. Seven also seeks orders which would, in effect, require a significant restructure of the subscription television/sports rights markets in Australia. The matter is proceeding before the courts but is unlikely to have any material effect on our overall business or financial position.

We do not consider that there are any other current proceedings which could materially adversely affect our overall business or financial position.

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Constitution and Documents on Display

Our constitution

The following provides information on the material provisions of our constitution. Our constitution describes many of the rights of a shareholder.

We may issue further shares but the Commonwealth must hold at least 50.1% of our shares

The directors may issue shares at their discretion. They must, however, act in accordance with our constitution, the Corporations Act, the Telstra Act, ASX Listing Rules, any special rights conferred on holders of any shares and any direction from the Company in general meeting where shareholders have been requested to authorise an issue of shares. However, under the Telstra Act, the Commonwealth must hold at least 50.1% of our issued shares. The Commonwealth may hold less than 50.1% of our issued shares only if legislation is passed permitting it to do so.

Calls

Our directors may only make calls on shareholders in respect of money unpaid on their shares. Our shareholders have no other liability to further capital calls. All shares currently on issue are fully paid.

Restrictions on foreign ownership

Our constitution contains provisions designed to enable us to monitor and enforce the foreign ownership restrictions contained in the Telstra Act. We have adopted rules to implement these provisions which bind all shareholders. These are outlined in the “Exchange Controls and Foreign Ownership” section in this annual report.

Alteration of rights

The rights attaching to our shares may only be varied or abrogated with the written consent of the holders of three-quarters of the issued shares of that class or with the approval of a special resolution passed at a separate meeting of the holders of the issued shares of that class. Currently, we have only one class of ordinary shares.

Borrowing powers

Our directors may exercise all of our borrowing powers in their absolute discretion. This power may only be varied by amending our constitution which would require a special resolution to be passed by our shareholders at a general meeting.

Shareholders’ approval required

The management of the business and affairs of the Company is vested in our directors. However, the approval of shareholders is required for certain important matters, such as the election of directors and the sale or disposal of our main undertaking. As the Commonwealth holds at least 50.1% of our issued shares, it has the power to control most decisions made by shareholders.

Directors and shareholders may call a meeting

The directors may call a general meeting at their discretion. The directors must also call and arrange to hold a general meeting on the request of:

  shareholders who hold at least 5% of the votes that may be cast at the general meeting; or
 
  at least 100 shareholders who are entitled to vote at the general meeting.

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General meeting attendance and notice

All shareholders are notified of and may attend all general meetings. We send a notice of the meeting to all shareholders at least 28 days before the meeting.

Voting rights

Shareholders (whether residents or non-residents of Australia) may vote at a meeting of shareholders in person, by proxy, attorney, or representative, depending on whether the shareholder is an individual or a company.

Three shareholders (one of whom must be the Commonwealth) must be present in person or by proxy, attorney or representative to form a quorum. If there is no quorum present at a meeting 15 minutes after the time set for the start of the meeting, then:

  if the meeting was called by a shareholder or shareholders, the meeting is adjourned to the same day, time and place in the next week or to such other day, time and place as the shareholder or shareholders who called the meeting appoint by notice to shareholders and others entitled to notice of the meeting; or
 
  in any other case, the meeting is adjourned to the same day, time and place in the next week or to such other day, time and place as the directors appoint by notice to shareholders and others entitled to notice of the meeting.

At the adjourned meeting, the quorum is two shareholders present in person or by proxy, attorney or representative. One shareholder must be the Commonwealth, unless the Commonwealth received written notice of the original meeting and did not attend that meeting. The adjourned meeting is dissolved if this quorum is not present within 15 minutes after the time specified for the meeting.

Shareholders must vote on a show of hands unless a poll is called. A poll may be called either before a vote is taken or before or immediately after the voting results on a show of hands are declared. A poll may be called by:

  the chairman of the meeting;
 
  not less than five shareholders who may vote on the resolution; or
 
  a shareholder or shareholders who together hold at least 5% of the votes that may be cast on the resolution on a poll.

If the demand for a poll is withdrawn, the vote is decided on a show of hands.

Subject to any rights or restrictions attaching to our shares, on a show of hands each shareholder present in person or by proxy, attorney or representative has one vote and on a poll, has one vote for each fully paid share held. Presently, we have only one class of fully paid ordinary shares and these do not have any voting restrictions. If shares are not fully paid, the number of votes attaching to the shares is pro-rated accordingly.

An ordinary resolution is passed:

  on a show of hands, by a majority of shareholders present in person or by proxy, attorney or representative voting in favour of the resolution; and
 
  on a poll, by shareholders present in person or by proxy, attorney or representative holding at least a majority of the votes cast in favour of the ordinary resolution.

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A special resolution is passed:

  on a show of hands, by at least 75% of shareholders present in person or by proxy, attorney or representative voting in favour of the resolution; and
 
  on a poll, by shareholders present in person or by proxy, attorney or representative that represent at least 75% of the votes cast in favour of the special resolution.

Dividends

Subject to any special rights attaching to our shares and to the terms of any issue of shares to the contrary, shareholders receive dividends according to the number of shares held and the amount paid up on those shares. Currently, no special rights attach to any of our shares.

Rights to profits

The power to declare dividends, pay dividends and fix the time for their payment is vested in the Board. Our directors may, before declaring or paying a dividend, set aside out of our profits any amount that they think should be applied as a reserve. Our directors may also carry forward profits which they consider should not be distributed as a dividend, without transferring those profits to a reserve.

A declaration by our directors as to the amount of the profits available for dividend is conclusive and binding on all shareholders.

Documents to be sent to shareholders

Shareholders will receive a copy of any financial statements or other documents which we must send to shareholders under our constitution, the Corporations Act and the ASX Listing Rules. We also offer shareholders the opportunity to receive electronic copies of these documents via e-mail as an alternative to receiving hard copies.

Winding-up

When the Company is being wound up, if the assets available for distribution among shareholders are insufficient to repay the whole of the paid up capital (including credited as paid), the surplus assets must be applied first in repayment of paid up capital (including credited as paid). Any remaining surplus assets will then be applied in repayment of the capital paid up (including credited as paid) on all shares that are restricted securities.

If in a winding-up the assets available for distribution among shareholders are more than sufficient to repay the whole of the paid up capital (including credited as paid), the excess must be distributed among shareholders in proportion to the capital paid up (including credited as paid) or which ought to have been paid up (including credited as paid) at the commencement of the winding-up on their shares.

Number of directors

At all times, we must have between 3 and 13 directors on the Board of directors. Shareholders may vote to increase the maximum number of directors.

Directors’ share qualification

Our directors do not require a share qualification.

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Retirement of directors

Our directors (other than the CEO) may not retain office for more than three years without offering themselves for re-election. At the annual general meeting (AGM) in each year, at least one-third of our directors (other than the CEO) must retire from office. The directors to retire by rotation at each AGM are those who have been longest in office.

In addition, the Board’s general policy on Board membership for non-executive directors is:

  the maximum retirement age is 72 years; and
 
  the maximum tenure is 12 years (usually four terms of three years).

Directors’ interests

A director who has a material personal interest in a proposal, arrangement or contract that is being considered at a meeting of our directors has a limited right to be present at the relevant meeting and to vote on the matter.

The power to be present and vote only exists in certain circumstances prescribed by the Corporations Act. These are:

  when the Board has passed a resolution that identifies the director and his/her interest and states that the other directors are satisfied that the interest should not disqualify the director from voting or being present; or
 
  where the ASIC makes a declaration or class order that the director may be present and vote notwithstanding his/her material personal interest.

The directors’ power to vote compensation to themselves in the absence of an independent quorum is limited. If there are not enough directors to form a quorum because interested directors are disqualified, the directors may:

  call a general meeting to consider a resolution to deal with the matter; or
 
  seek a declaration from ASIC allowing the interested director to vote and be included in the quorum (ASIC will only exercise this power when the matter needs to be dealt with urgently and cannot be dealt with in a general meeting).

Officers’ indemnity and insurance

Our constitution provides for us to indemnify each officer, to the maximum extent permitted by law, against any liability incurred as an officer provided that:

  the liability is not owed to us or a related body corporate;
 
  the liability is not for a pecuniary penalty or compensation order made by a court under the Corporations Act; and
 
  the liability does not arise out of conduct involving a lack of good faith.

Our constitution also provides for us to indemnify each officer, to the maximum extent permitted by law, for legal costs incurred in successfully defending civil or criminal proceedings.

If one of our officers or employees is asked by us to be a director or alternate director of a company which is not related to us, our constitution provides for us to indemnify the officer or employee out of our property for any liability he or she incurs. This indemnity only applies if the liability was incurred in the officer’s or employee’s capacity as a director of that other company. It is also subject to any corporate policy made by our CEO. Our constitution also allows us to indemnify employees and outside officers in some circumstances. The terms “officer”, “employee” and “outside officer” are defined in our constitution.

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We may pay an insurance premium insuring a person who is or has been a director, secretary or executive officer of Telstra or of one of our related bodies corporate against certain liabilities incurred by that person in such a capacity. The insurance will not cover liabilities which arise out of conduct involving a wilful breach of that person’s duty to us or a breach of their duty not to improperly use their position or company information.

Dividend policy and capital management

It is our current policy to declare ordinary dividends of around 80% of normal profits (excluding the impact of writedowns in assets and investments or other similar unusual items) after tax. The Board also expects to return A$1.5 billion to shareholders each year for the next three years through special dividends and/or share buy-backs, subject to maintaining the Board’s target balance sheet ratios.

On 12 August 2004, we announced that additional capital returns to shareholders in fiscal 2005 will comprise an off market share buy-back of up to A$750 million and the intention to pay a special dividend of A6c per share with the interim dividend of 2004/05.

Telstra’s policy is to pay dividends to Australian and New Zealand shareholders by direct credit to the shareholder’s or another nominated person’s account with a bank or other financial institution. Telstra considers that payment by direct credit is fast, efficient and secure and significantly reduces the Company’s administrative costs in relation to payment of dividends.

Documents on display

It is possible to read and copy documents referred to in this annual report that have been filed with the SEC at the SEC’s public reference room located at 450 Fifth Street, NW, Washington DC 20549. Please contact the SEC at 1-800-SEC- 0330 for further information. The SEC also maintains a website at www.sec.gov where many of these documents may be accessed.

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Exchange Controls and Foreign Ownership

Absence of exchange controls

We will remit dividends, interest or other payments to holders of our securities, unless we are prohibited from doing so.

There are no general restrictions on moving money in or out of Australia. However, Australian foreign exchange and other controls are implemented from time to time against certain countries, entities and persons. Without prior approval of the Reserve Bank of Australia, we are currently prohibited from making payments to (or relating to) specified supporters of the former Milosevic regime of the Federal Republic of Yugoslavia and specified ministers and senior officials of the Government of Zimbabwe. Further, we are currently restricted from giving assets to the Taliban, Usama bin Laden, the Al-Qaida organisation and other persons and entities identified as terrorists or sponsors of terrorism without the permission of the Australian Government. We are also currently prohibited from transferring the assets of the previous Government of Iraq, Saddam Hussein, other senior officials of his regime and their immediate families other than to a development fund established to aid Iraq’s reconstruction and rehabilitation.

Restrictions on foreign ownership

Telstra Act

The Telstra Act provides that an “unacceptable foreign-ownership situation” will exist in relation to Telstra if all “foreign persons” and their associates hold, in total, a “particular type of stake” in us of more than 35% of shares held by persons other than the Commonwealth (Aggregate Limit) or if any foreign person and its associates hold a “particular type of stake” in Telstra of more than 5% of shares held by persons other than the Commonwealth (Individual Limit). “Foreign person”, “associate”, “group”, “particular type of stake”, “direct control interest” and “interest” in a share are all defined in the Telstra Act and are summarised below under “Definitions”.

Where an acquisition of shares or interests in shares in any company results in:

  an “unacceptable foreign-ownership situation” in relation to Telstra;
 
  an increase in the total of any type of stake held by any group of foreign persons in Telstra where there already exists a breach of the Aggregate Limit; or
 
  an increase in any type of stake in Telstra held by any foreign person who is already in breach of the Individual Limit,

and the person acquiring the shares knew or was reckless as to whether the acquisition would have that result, that person is guilty of an offence punishable on conviction by a fine not exceeding A$44,000.

The Communications Minister or Telstra may apply to the Federal Court for remedial orders where an unacceptable foreign ownership situation exists, including orders requiring the disposal of shares, restricting the exercise of rights attaching to shares or prohibiting or deferring receipt of sums due on shares. In addition, we are required under the Telstra Act to take all reasonable steps to ensure that an unacceptable foreign ownership situation does not exist in relation to us.

Our constitution contains provisions to enable us to monitor and enforce the foreign ownership restrictions. These provisions are binding on all shareholders. Our Board of directors has adopted rules to implement these provisions. The rules are outlined below. They may be amended at any time by resolution of our Board of directors.

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Exchange Controls and Foreign Ownership

On or after registration of a transfer or transmission application for a share, when the acquirer first becomes a shareholder, the acquirer must generally notify us whether it is either:

  a person with an interest in a share who is either a foreign person or an associate of a foreign person; or
 
  a person who holds a share in which a foreign person or an associate of a foreign person has an interest (foreign holder).

The information derived from these notifications is reflected in a register by means of a foreign coding.

Systems have been established for shares traded on the ASX so that notifications are given by brokers as part of routine provision of ASX settlement information (ASX systems). The ADR custodian under the ADR facilities is automatically treated as a foreign holder for the purposes of the constitution, as are all holders of shares on the New Zealand share register. In the case of other transfers or transmission applications, the onus is on the acquirer to notify us if it is a foreign holder.

All shares held by foreign holders will be treated as foreign unless the holder notifies that some of its shares are ones in which a foreign person or associate of a foreign person has an interest (foreign shares) whereas others are not and either:

  divides its holding into separate Holder Identification Numbers or Security Holder Reference Numbers under the ASX’s CHESS* system, one for foreign shares and one for shares which are not foreign; or
 
  provides bi-annual notices indicating the breakdown of its holding into foreign and non-foreign shares.

The constitution and rules also contain provisions permitting us to send notices to registered holders of shares with a view to determining whether they are foreign holders or not and requesting details of any foreign persons or associates of foreign persons having interests in the relevant shares and any other information relating to foreign ownership which may be requested. Such notices must be answered within 30 days.

If we determine, as a result of information obtained from the notifications and responses to notices referred to above, that an unacceptable foreign ownership situation exists in relation to us, there is power under our constitution to require divestment of shares to remedy this situation. In exercising this divestment power, we are entitled to rely on foreign codings in the relevant register and upon the notifications and responses to notices referred to above. We will notify the ASX, NZSE and NYSE if the level of foreign codings comes within five percentage points of the Aggregate Limit and after that at one percentage point intervals. The divestment powers are broadly framed and we and our directors are not liable to shareholders for the manner of their exercise.

If we believe that the Individual Limit has been breached, we may require that any shareholder whose shares are believed to form part of the contravening “stake” be divested within 30 days of the date a notice requiring divestment (disposal notice) is given.

If we believe the Aggregate Limit has been breached, the rules currently provide that disposal notices will be given to all holders whose foreign shares became registered in their names or which became coded as “foreign” on the day that the aggregate number of foreign coded registrations on the relevant register exceeded the limit and on each succeeding day whilst the limit is exceeded.

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Exchange Controls and Foreign Ownership

The recipient of a disposal notice is required to divest the shares that are the subject of the notice before the divestment date specified in the notice. The divestment date will be the fifth business day of the month next following the month in which the disposal notice was issued, unless that would be less than 30 days after the date of issue of the notice, in which case the divestment date will be the fifth business day of the next month.

No divestment will be required on a divestment date if foreign shares, as shown on the relevant register on that date, do not exceed the Aggregate Limit. If a disposal notice is not complied with, the constitution contains provisions empowering us to sell the relevant shares on behalf of the holder on or after the relevant divestment date. The holder will lose the ability to transfer the shares itself after that date.

Transfers among foreign holders and ADR holders

Special arrangements apply to certain transfers from one foreign holder to another.

Disposal notices will not be given in respect of:

  foreign shares acquired from the international underwriters on closing of the international offerings in 1997 and 1999;
 
  foreign shares acquired under a particular form of ASX “special crossing” for transfers among foreign holders. Shares can only be transferred under such a special crossing if they are not, and are not liable to become, the subject of a disposal notice; or
 
  shares registered on the New Zealand branch share register or deposited in the ADR facility, though shares may only be transferred onto the New Zealand branch share register or ADR facility if they are not, and are not liable to become, the subject of a disposal notice.

NZSE trading is only in shares registered on the New Zealand branch register.
 
All shares deposited in the ADR facility will be treated as foreign. Holders of ADRs are subject to the Individual Limit and must notify the Depositary, as applicable, if any of the ADRs they hold form part of a “stake” which breaches the Individual Limit. Where the Individual Limit is breached, the Depositary may be required to divest the relevant shares and the corresponding ADRs may be cancelled. The deposit agreement contains provisions permitting the Depositary to obtain and supply to us information relevant in monitoring and enforcing the foreign ownership limits.
 
The above summary is not complete and is subject to, and qualified by, reference to the constitution and current rules and procedures that have been adopted by us for the administration of the foreign ownership provisions in the Telstra Act. Copies of the constitution, the rules and the Telstra Act, are available for inspection through the Company Secretary, Telstra Corporation Limited, 242 Exhibition Street, Melbourne, Victoria 3000, Australia during normal working hours.
 
Definitions
 
“Foreign person” is defined in the Telstra Act as:

  a foreign citizen (defined in the Telstra Act as a non-Australian citizen) not ordinarily resident in Australia (a “foreign citizen”);
 
  a company where a foreign citizen or a foreign company (defined in the Telstra Act as an overseas incorporated company) holds a particular type of stake in the company of 15% or more;
 
  a company where a group of two or more persons, each of whom is either a foreign citizen or a foreign company, holds in total a particular type of stake in the company of 40% or more;

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  the trustee of a trust estate in which a foreign citizen or a foreign company holds a substantial interest (essentially a 15% beneficial interest, including such foreign citizen’s or foreign company’s associates’ interests); or
 
  the trustee of a trust estate in which two or more persons, each of whom is either a foreign citizen or a foreign company, hold an aggregate substantial interest (essentially a 40% beneficial interest including each such foreign citizen’s or foreign company’s associates’ interests).

A “particular type of stake” in any company held by any person is defined as the aggregate of the “direct control interests” of that type in that company held by that person and that person’s associates.

An “associate” of a person is defined to include:

  a wide range of direct and indirect relationships such as relatives, partners, employees and employers of the person;
 
  if the person is an employee of an individual, other employees of the individual;
 
  if the person is a company, an officer of the company and, if the person is an officer of a company, the company and other officers of the company;
 
  the trustee of a discretionary trust where the person or an associate of the person is a beneficiary;
 
  a company whose directors are accustomed, or under an obligation, to act in accordance with the wishes, directions or instructions of the person;
 
  a company where the person is accustomed, or under an obligation, to act in accordance with the company’s wishes, directions or instructions;
 
  a company in which the person has a particular type of stake of at least 15% or, if the person is a company, a person who holds a particular type of stake of at least 15% in it; and
 
  an associate of an associate of the person.

For the purposes of determining foreign ownership of any company, a person’s associates also include any other person with whom the person has an arrangement enabling them to jointly control any of the voting power of such company or certain types of power over, or over the appointment of, the Board of directors of such company.

“Group”, in relation to the foreign ownership limits, includes one person alone or a number of persons, even if they are not in any way associated with each other or acting together.

A “direct control interest” of any person in any company is defined as the equivalent percentage of:

  the total paid up share capital of the company in which the person holds an interest;
 
  the voting power in the company that the person is in a position to control;
 
  the total rights to distributions of capital or profits of the company to its shareholders on a winding up, held by the person;
 
  the total rights to distributions of capital or profits of the company to its shareholders, other than on a winding up, held by the person; and
 
  traced interests held via interposed entities.

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“Interest in a share” is defined to include:

  legal or equitable interests in a share;
 
  certain rights under a contract to purchase a share;
 
  options to acquire a share or an interest in a share;
 
  a right to have a share transferred to the person’s order; and
 
  an entitlement to acquire a share or an interest in a share or to exercise or control the exercise of a right attached to the share.

However, certain interests in shares are disregarded, including:

  certain interests of lenders under or following enforcement of security arrangements;
 
  interests of a trustee or manager of, or a custodian for, a unit trust or certain Australian complying or exempt superannuation funds, if such trustee, manager or custodian reasonably believes that foreign persons hold beneficial interests in less than 40% of the capital and income in the trust or fund;
 
  interests held by an Australian registered life insurance company or a custodian for it, in respect of a statutory fund, if the company reasonably believes that less than 40% of policy holder liabilities of the fund are owed to foreign persons;
 
  interests held by nominees, custodians or depositaries, or brokers acting on clients’ instructions in the ordinary course of business, provided in each case the holder has no beneficial interest or discretionary voting authority in respect of the underlying shares;
 
  certain interests held by the international underwriters and their related corporations;
 
  shareholder interests in companies other than us, which are not “foreign persons” under the Foreign Acquisitions and Takeovers Act 1975 (Cwth);
 
  interests held by persons who are not foreign persons and do not have any substantive foreign associates (that is, persons who directly or indirectly control them, with whom they act in concert or in accordance with whose wishes, instructions or directions they are obliged or accustomed to act);
 
  interests held by any person to the extent that, after such interests have been included in the “stake” of that person and any of its substantive foreign associates, such interests would also be included in the stake of a non-substantive associate of the person; and
 
  interests held by any person who is not a foreign person to the extent that, in determining the total of the stakes of a group of foreign persons, such interests would be counted more than once for that purpose.

References to “interests” in shares exclude disregarded interests.

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Exchange Controls and Foreign Ownership

Foreign Acquisitions and Takeovers Act 1975 (Cwth)

The Foreign Acquisitions and Takeovers Act 1975 (Cwth) (“FATA”) applies to an acquisition by a foreign person of an interest in the shares of an Australian company with total assets of A$50 million or more which results in the acquisition of or addition to a substantial interest in the Australian company. A “substantial interest” is defined to be any single foreign person and its associates controlling 15% or more, or two or more foreign persons and their associates in aggregate controlling 40% or more, of shares or voting power. Any proposed acquisition which would result in these thresholds being exceeded should be notified to the Federal Treasurer and a statement of no objection issued (with or without conditions) in advance of completion of the acquisition.

When assessing the proposed acquisition, the Federal Treasurer will have regard to the limits prescribed by the Telstra Act which are also reflected in Australia’s Foreign Investment Policy.

Under the Foreign Acquisitions and Takeovers Regulations, a foreign person that is a foreign custodian may be certified by the Treasurer as exempt from the operation of the FATA in respect of interests held by the foreign custodian on behalf of Australians (or other expressly limited classes of investor). This regulation has the same effect as the regulations under the Telstra Act, which provide that certain interests in shares are disregarded including interests held by custodians in the ordinary course of business, provided the custodian has no beneficial interest or discretionary voting authority in respect of the underlying shares.

Foreign ownership status

At 20 August 2004, the number of Telstra shares recorded as foreign on the Telstra register was 6.2583% of the total number of issued Telstra shares.

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Taxation

Australian taxation

The Australian Taxation Office (ATO) has provided advice confirming the Australian income taxation implications of investment in shares and ADSs as summarised in the following discussion. This discussion is based on the law in force at the date of this annual report.

The tax profile of each investor will determine the applicable Australian income taxation implications for that investor. For example, some investors (such as financial institutions) may hold their investments on income account rather than on capital account, in which case the comments below concerning capital gains implications will not be applicable. Certain tax non-residents may, irrespective of whether the assets they dispose of are capital gains tax assets that have the necessary connection with Australia (for the purpose of these discussions, these assets are referred to as “taxable Australian assets”), be liable to tax in respect of a profit on a dealing in the asset as ordinary income.

Pursuant to taxation reforms enacted by the Commonwealth Government during fiscal 2003, the Telstra Entity and its Australian resident wholly owned entities elected, from 1 July 2002, to be treated as a single entity for income tax purposes.

Treatment of shares

Taxation of dividends

An imputation system operates in Australia in respect of company income tax. In the absence of an exemption or concession, Australian resident companies are liable for Australian income tax on their taxable income at the corporate rate which is currently 30%. The payment of Australian income tax by Australian companies generates a franking credit which, when the company pays a dividend to shareholders, generally flows through to Australian resident shareholders.

At present, it is expected that we will be able to fully frank declared ordinary dividends out of fiscal 2005 earnings. However, no assurance can be given as to the level of franking of ordinary dividends in the future. This is because it depends upon, amongst other factors, our earnings, Government legislation and our taxation position.

A tax off set equivalent to the franking credit (known as a “franking rebate”) may be available to certain Australian resident shareholders. Under certain rules, there are circumstances where an investor may not be entitled to the benefit of franking credits. The application of these rules depends on the investor’s own circumstances including the period for which the shares are held and the extent to which the investor, if a resident, is “at risk” in relation to their investment.

Fully franked dividends paid to non-resident shareholders are not subject to dividend withholding tax (DWHT). Dividends to the extent that they are not fully franked are generally subject to DWHT at the rate of 30% (unless reduced by a double tax treaty). In the case of US tax residents who hold less than 10% of the voting power in Telstra, provided that the shares are not effectively connected with a permanent establishment or a fixed base of a tax non-resident in Australia through which the tax non-resident carries on business in Australia or provides independent personal services, the rate is reduced under the double tax treaty to 15%.

Accordingly, dividends paid by us to tax non-residents to the extent to which they are franked will not be subject to DWHT. The unfranked part of any dividends paid by us to tax non-residents will be subject to DWHT. We deduct DWHT and the tax non-resident receives dividends on the shares net of DWHT.

Fully franked dividends paid to tax non-residents and dividends that have been subject to DWHT are not subject to any further Australian income tax.

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Taxation

Taxation of capital gains

Tax non-residents will be liable for income tax under the capital gains provisions on the gains (in certain circumstances after an allowance for inflation in Australia or a capital gains tax discount) realised on the disposal of certain assets which are “taxable Australian assets”. Taxable Australian assets include a share (or interest in a share) in a public company where at any time in the preceding five years the non-resident’s holding (together with the holding of associates) in the public company is 10% or more.

Tax non-residents who, together with their associates, hold less than 10% of our shares (or an interest in a share) will, on disposal of the shares, not be subject to any Australian income tax on capital gains. Restrictions on the extent of foreign ownership in Telstra should ensure that tax non-resident investors qualify for this exemption.

Certain tax non-residents may, irrespective of whether the assets they dispose of are taxable Australian assets, be liable to tax in respect of a profit on a dealing in the assets, as ordinary income. A double tax treaty between Australia and the country of residence of the investor may give relief from liability to pay the Australian income tax on ordinary income.

Generally, the “business profits” articles of Australia’s double tax treaties provide that a resident of a treaty country is not subject to Australian income tax on “business profits” derived in Australia, unless derived at or through a permanent establishment in Australia. In the case of residents of the US, Article 7 (1) of the Convention between Australia and the US for the Avoidance of Double Taxation (the US Treaty) provides that the business profits of a US enterprise are only taxable in the US unless the enterprise carries on business in Australia through a permanent establishment situated in Australia. The term “permanent establishment” is defined in Article 5 of the US Treaty. In the view of the ATO, capital gains realised on the disposal of shares would not be “business profits” and the domestic capital gains tax provisions would apply. Investors should seek their own independent taxation advice should they wish to rely on a double tax treaty for relief from liability to pay Australian income tax upon the disposal of a share.

Investors who incur a liability for Australian income tax will be required to file an income tax return in Australia.

Treatment of American depositary receipts

Non-resident holders of ADRs evidencing ADSs will be treated for Australian income tax purposes as the owners of the shares represented by the ADSs.

Taxation of distributions

The Depositary will receive dividends on the shares represented by the ADSs net of DWHT (where payable). Holders of ADRs will not be subject to any further Australian income tax on distributions representing fully franked dividends or dividends that have been subject to DWHT.

Taxation of capital gains

A disposal of an ADR by a tax non-resident investor will constitute a disposal by the investor of the Telstra shares represented by the ADS evidenced by that ADR. Tax non-residents who, together with their associates, hold less than 10% of the shares or interests in our shares (including through ADSs) will, on disposal of ADRs, not be subject to any Australian income tax on capital gains. Restrictions on the extent of foreign ownership in Telstra should ensure that tax non-resident investors qualify for this exemption.

Certain tax non-residents may, irrespective of whether the assets they dispose of are taxable Australian assets, be liable to tax in respect of a profit on a dealing in the assets as ordinary income. A double tax treaty

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Taxation

between Australia and the country of residence of the investor may give relief from liability to pay the Australian income tax on ordinary income.

As discussed above under “Treatment of Shares – Taxation of capital gains”, generally, the “business profits” articles of Australia’s double tax treaties provide that a resident of a treaty party is not subject to Australian income tax on “business profits” derived in Australia, unless derived at or through a permanent establishment in Australia. In the view of the ATO, capital gains realised on the disposal of ADRs would not be “business profits” and the domestic capital gains tax provisions would apply. Investors should seek their own independent taxation advice should they wish to rely on a double tax treaty for relief from liability to pay Australian income tax upon the disposal of a share or ADR.

Australian stamp duty

As we are incorporated in the Australian Capital Territory (ACT), the stamp duty treatment of the transfer of Telstra shares is determined by reference to the ACT’s stamp duty regime.

From 1 July 2001, stamp duty on the transfer of shares which are quoted on a recognised stock exchange was abolished in the ACT. This covers both the situation where the transfer of such shares is affected by way of an “on-market” transfer (ie. through a broker) or by way of an “off-market” transfer.

This abolition also applies to the transfer of ADRs because ADRs are treated in the same way as shares for stamp duty purposes. Accordingly, from 1 July 2001 the transfer of ADRs is also not subject to stamp duty in the ACT.

United States taxation

This section describes the material US federal income tax consequences to a US holder (as defined below) of owning shares or ADSs. It applies to investors only if they hold their shares or ADSs as capital assets for tax purposes. This section does not apply to investors if they are a member of a special class of holders subject to special rules, including:

  a dealer in securities;
 
  a trader in securities that elects to use a mark-to-market method of accounting for securities holdings;
 
  a tax-exempt organisation;
 
  a life insurance company;
 
  a person liable for alternative minimum tax;
 
  a person that actually or constructively owns 10% or more of Telstra’s voting stock;
 
  a person that holds shares or ADSs as part of a straddle or a hedging or conversion transaction; or
 
  a US holder (as defined below) whose functional currency is not the US dollar.

This section is based on the Internal Revenue Code of 1986, as amended, its legislative history, existing and proposed regulations, published rulings and court decisions, as well as on the US Treaty. These laws are subject to change, possibly on a retroactive basis. In addition, this section is based in part upon the representations of the Depositary and the assumption that each obligation in the deposit agreement and any related agreement will be performed in accordance with its terms.

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Taxation

An investor is a US holder if it is a beneficial owner of shares or ADSs and it is:

  a citizen or resident of the US;
 
  a domestic corporation;
 
  an estate whose income is subject to US federal income tax regardless of its source; or
 
  a trust if a US court can exercise primary supervision over the trust’s administration and one or more US persons are authorized to control all substantial decisions of the trust.

Investors should consult their own tax advisors regarding the US federal, state and local and the Australian and other tax consequences of owning and disposing of shares and ADSs in their particular circumstances. In general, and taking into account the earlier assumptions, for US federal income tax purposes, if investors hold ADRs evidencing ADSs, they will be treated as the owner of the shares represented by those ADRs. Exchanges of shares for ADRs, and ADRs for shares, generally will not be subject to US federal income tax.

Taxation of distributions on shares or ADSs

Under the US federal income tax laws, if an investor is a US holder, the gross amount of any dividend we pay out of our current or accumulated earnings and profits (as determined for US federal income tax purposes) is subject to US federal income taxation. If an investor is a non-corporate US holder, dividends paid to them in taxable years beginning after 31 December 2002 and before 1 January 2009 that constitute qualified dividend income will be taxable to them at a maximum tax rate of 15% provided that they hold the shares or ADSs for more than 60 days during the 120-day period beginning 60 days before the ex-dividend date and meet other holding period requirements. On 19 February 2004, the IRS announced that it will permit taxpayers to apply a proposed legislative change to the holding period requirement described in the preceding sentence as if such change were already effective. This legislative “technical correction’ would change the minimum required holding period, retroactive to 1 January 2003, to more than 60 days during the 121-day period beginning 60 days before the ex-dividend date. Dividends we pay with respect to the shares or ADSs generally will be qualified dividend income.

Investors must include any Australian tax withheld from the dividend payment in this gross amount even though they do not in fact receive it. The dividend is taxable to investors when they, in the case of shares, or the Depositary, in the case of ADSs, receive the dividend, actually or constructively. The dividend will not be eligible for the dividends-received deduction generally allowed to US corporations in respect of dividends received from other US corporations. The amount of the dividend distribution that investors must include in their income as a US holder will be the US dollar value of the Australian dollar payments made, determined at the spot A$/US$ rate on the date the dividend distribution is includible in their income, regardless of whether the payment is in fact converted into US$. Generally, any gain or loss resulting from currency exchange fluctuations during the period from the date they include the dividend payment in income to the date they convert the payment into US$ will be treated as ordinary income or loss and will not be eligible for the special tax rate applicable to qualified dividend income. The gain or loss generally will be income or loss from sources within the US for foreign tax credit limitation purposes. Distributions in excess of current and accumulated earnings and profits, as determined for US federal income tax purposes, will be treated as a non-taxable return of capital to the extent of their basis in the shares or ADSs and thereafter as capital gain.

Subject to certain limitations, the Australian tax withheld in accordance with the US Treaty and paid over to Australia will be creditable against investors’ US federal income tax liability. Special rules apply in determining the foreign tax credit limitation with respect to dividends that are subject to the maximum 15% tax rate.

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Taxation

Dividends will be income from sources outside the US, but generally will be “passive income” or “financial services income” which is treated separately from other types of income for purposes of computing the foreign tax credit allowable to investors.

Taxation of capital gains

If an investor is a US holder and it sells or otherwise disposes of its shares or ADSs, it will recognize a capital gain or loss for US federal income tax purposes equal to the difference between the US dollar value of the amount that it realizes and its tax basis, determined in US$, in its shares or ADSs. Capital gain of a non-corporate US holder that is recognized on or after 6 May 2003 and before 1 January 2009 is generally taxed at a maximum rate of 15% where the holder has a holding period greater than one year. The gain or loss will generally be income or loss from sources within the US for foreign tax credit limitation purposes.

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Quantitative and Qualitative Disclosures about Market Risk

The potential for change in the market value of our financial assets and liabilities is referred to as “financial market risk”. We sometimes enter into financial instruments to manage our exposure to financial market risk such as interest rates and foreign currency rates that arise as part of our normal business operations.

Derivatives are financial instruments such as interest rate swaps, futures, foreign exchange forwards and cross currency swaps that derive their value from specified assets, indices, reference rates or a combination of these factors. We use derivative financial instruments, in accordance with Board approved policies, to hedge the market risks and volatility of financial outcomes arising from the underlying physical business or balance sheet exposure.

We are exposed to interest rate risk due to our borrowings

Our borrowings are generally for maturities of up to ten years and we manage our debt in accordance with targeted interest rate and debt portfolio maturity profiles. Where the actual interest rate profile on the physical debt profile differs from our desired target, we use derivatives, principally interest rate swaps, to achieve the target net debt profile. Our net debt portfolio therefore includes both physical borrowings (such as bonds and commercial paper) and associated derivative instruments (such as cross currency and interest rate swaps).

Our interest rate risk is calculated as the net of the interest rate exposure on our total net debt portfolio, after offsetting any holdings of financial assets whose value is sensitive to interest rates.

The interest rate on a proportion (of face value approximately A$5b) of our borrowings is subject to a limited increase through “coupon step-up” clauses triggered by credit ratings downgrades from Standard & Poor’s and/or Moody’s Investor Service. The interest rates on this debt will increase by 0.25% up to a maximum of 0.50% pa if our minimum credit rating falls to A- (S&P) / A3 (Moodys) or below depending on the particular trigger points of each borrowing and the extent of the rating change. In some cases, the interest rate increase will step-down again if the minimum credit rating was to subsequently increase above the previously mentioned trigger points.

We have exposure to foreign currency risk due to our normal business operations and borrowings

Foreign currency exchange risk arises from:

  firm or anticipated transactions for receipts and payments for international telecommunications services settled in or dependant on foreign currencies;
 
  investments (both business and financial) denominated in foreign currencies;
 
  purchase commitments for material and supplies with prices dependent on foreign currencies; and
 
  borrowings that are denominated in foreign currencies.

    We manage the foreign exchange risk on our foreign currency denominated borrowings by effectively converting them to A$ borrowings at drawdown by applying cross currency swaps to maturity. Where foreign currency borrowings are used to hedge a specific underlying foreign exchange exposure, they are not swapped to A$ (eg. to hedge financial investments in foreign currency denominated securities and borrowings raised for offshore ventures). Foreign exchange risks that arise from the purchase of goods and services are managed principally through the use of forward foreign currency derivatives.
 
    We manage our translation foreign exchange risk to offshore business investments principally through foreign currency denominated borrowings (either physical or synthetic) in the currency of the entity concerned. Our economic foreign exchange risk is assessed for each individual currency, calculated by aggregating the net exposure for that currency.

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Quantitative and Qualitative Disclosures about Market Risk

Our economic exposure to movements in market risks is assessed and measured on a fair value basis

Two methods used to assess and present our overall estimated market risk are:

  sensitivity analysis; and
 
  value-at-risk or “VaR”.

These are undertaken to assess the potential impacts of adverse movements in the fair value of the relevant portfolio at the reporting date as shown below. Since market rates move in both directions, these can be advantageous as well as adverse. Hedging to protect against a downside risk can, in its establishment, remove or diminish the potential upside benefits.

Sensitivity analysis

We undertake a sensitivity analysis on our net debt and foreign exchange exposure portfolios after application of all hedging transactions. This is based on an instantaneous adverse proportional movement of 10% in interest rates and exchange rates.

The probability of this occurring is not factored into this sensitivity analysis. Also, the diverse nature of the portfolios is not taken into account and concurrent adverse movements in all exchange rates and interest rates is assumed.

For these reasons, the analysis may be conservative and may not represent likely market volatility since historically it is unlikely that there would be a concurrent adverse movement across all factors.

     Adverse proportional movement of 10% across risk categories

                 
    As at 30 June
    2004   2003
    (A$m approximate)
Risk Categories
               
Interest rates
    210       186  
Foreign currency rates
    80       98  
 
   
 
     
 
 
Total
    290       284  
 
   
 
     
 
 

The foreign currency rate numbers include the translation exposure movements generated from our overseas investments in CSL and TelstraClear. A proportion of both these exposures is hedged using a combination of foreign currency borrowings and foreign currency derivatives.

VaR

VaR is used to assess the maximum potential adverse outcome due to market movements over a defined time horizon and with a specified confidence level based on historical volatilities. VaR assessments are formed by adding two basic components, namely the current ‘fair value’ amount of the transaction on the day and the potential ‘fair value’ movement that might occur over the time through to maturity. This potential component is calculated using the current statistical volatility relevant to the particular instrument derived from sound market wide data.

For the VaR numbers reported below, a one month time horizon and a 99% confidence level were used. This one month time horizon differs from many financial institutions who hedge for trading purposes and where a shorter one day period may be more appropriate. We consider a one month holding period is appropriate as our hedging activities are of a non-trading nature.

The monthly figures quoted can be approximately converted to daily assessments by multiplying by 0.22 or to 12 monthly estimates by multiplying by 3.5. For example, the VaR monthly result for foreign exchange of $46 million converts to an annual equivalent of approximately $161 million.

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Quantitative and Qualitative Disclosures about Market Risk

We derive the potential fair value impact by applying historical volatility measures to the identified current market risk.

Unlike the sensitivity analysis, our overall VaR analysis takes into account the diversified nature of our net debt and net foreign exchange exposure portfolios and incorporates historical correlation between the markets. This projection based on historical volatility is, however, only an estimation of future volatility. The actual future volatility could be substantially different.

We arrived at the VaR numbers by using a Monte Carlo simulation model developed by our consulting actuaries, William M Mercer Pty Ltd, which uses the RiskMetrics# methodology and RiskMetrics# data sets. The data sets from RiskMetrics# comprise:

  interest rate and foreign exchange rate volatilities; and
 
  correlations between interest rates and foreign exchange rates.

The simulation model determines the distribution of the fair value of our debt portfolio and foreign exchange portfolio plus hedges at future rates. This is undertaken by simulating interest and foreign exchange movements against our actual transaction portfolio. In deriving the VaR numbers, 50,000 simulations have been undertaken to ensure the production of stable, robust results.

The VaR methodology adopted determines the maximum potential adverse outcome on the fair value with a 99% confidence level (ie. the value for which there is a 1% chance of being exceeded).

                 
VaR (1)
    As at 30 June
    2004   2003
Fair Value Risk – (One month holding period)
  (A$m)
Risk categories
               
Interest rates
    164       240  
Foreign currency rates
    46       47  
 
   
 
     
 
 
Sub-total
    210       287  
Diversification effect (2)
    (41 )     (52 )
 
   
 
     
 
 
Total
    169       235  
 
   
 
     
 
 


(1) For approximate conversions from monthly VaR cost multiply by 0.22 to give daily VaR and 3.5 to give twelve monthly VaR. These conversion factors assume that the portfolios continue with the same basis profiles, such as maturity and debt mix.
 
(2) Equals the difference between the total monthly VaR and the sum of the monthly VaRs for the two risk categories. This effect arises because there is a degree of correlation between the two market risk categories.

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Quantitative and Qualitative Disclosures about Market Risk

VaR calculations were undertaken for portfolio balances at the end of each quarter during fiscal 2004. The following table shows the high, low and average amounts of the portfolio VaR based on these quarterly results. It should be noted that the portfolio composition changes each quarter and the high and low quarters are selected based on the then existing portfolio values. These quarters may therefore not represent the high or low for each particular component of interest rate and foreign exchange rate movements and inter quarter exposures can change significantly.

                         
VaR (1) analysis
    As at 30 June 2004
Fair Value Risk - (One month holding period)
  High
  Low
(A$m)
  Average
Risk categories
                       
Interest rates
    197       164       190  
Foreign currency rates
    60       46       44  
 
   
 
     
 
     
 
 
Sub-total
    257       210       234  
Diversification effect (2)
    (52 )     (41 )     (42 )
 
   
 
     
 
     
 
 
Total
    205       169       192  
 
   
 
     
 
     
 
 


(1)   For approximate conversions from monthly VaR cost multiply by 0.22 to give daily VaR and 3.5 to give twelve monthly VaR. These conversion factors assume that the portfolios continue with the same basis profiles, such as maturity and debt mix.
 
(2)   Equals the difference between the total monthly VaR and the sum of the monthly VaRs for the two risk categories. This effect arises because there is a degree of correlation between the two market risk categories.

Additional information regarding our market risks is provided in note 29 to our financial statements.

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Corporate Governance and Board Practices

The Telstra Board aims for best practice in the area of corporate governance. Our main corporate governance and board practices in place during fiscal 2004 are described in this section and, where appropriate, elsewhere in our annual report. Further information regarding our corporate governance and board practices can also be found on our website, www.telstra.com.au/communications/corp/governance.cfm.

We are committed to continually reviewing and updating our corporate governance practices. As new corporate governance requirements and guidance notes are issued by the New York Stock Exchange, the US Securities and Exchange Commission or the ASX, the Board evaluates and, where appropriate, implements the relevant proposals with the aim of ensuring that we maintain best practice in corporate governance.

Telstra complies with the ASX Corporate Governance Council’s “Principles of Good Corporate Governance and Best Practice Recommendations” released in March 2003.

The Board of Directors

Role and responsibilities of the Board

The directors are accountable to shareholders for the management of Telstra’s business and affairs and the Board is responsible to shareholders for the overall strategy, governance and performance of the Company. The Board’s role includes:

  providing strategic direction to the Company by working with management to establish, monitor, develop and modify the Company’s strategy and performance objectives;
 
  approving significant business decisions;
 
  approving the annual corporate plan;
 
  establishing procedures for best practice corporate governance;
 
  appointing and monitoring the performance of the CEO and approving succession plans and senior management remuneration policies and practices;
 
  reporting to shareholders;
 
  overseeing the establishment of appropriate compliance frameworks and controls and monitoring their operational effectiveness;
 
  monitoring the integrity of internal control and reporting systems and monitoring strategic risk management systems;
 
  reviewing and approving statutory accounts and monitoring financial results;
 
  approving decisions concerning the capital of the Company, including capital restructures and dividend policy; and
 
  complying with the reporting and other requirements of the Telstra Corporation Act.

The Board has adopted a charter and operating principles that detail the role and responsibilities of the Board and its members.

The Board delegates responsibility for day-to-day management of the Company to the CEO and has put a formal delegations structure in place which sets out the powers delegated to the CEO and those specifically retained by the Board

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Corporate Governance and Board Practices

Board membership, size and composition

The maximum number of directors provided for by our constitution is 13 and we currently have 10 directors on the Board. A casual vacancy to the Board may be filled or an additional director appointed, up to the maximum number of directors, either:

  by the directors after consulting with the Communications Minister; or
 
  by an ordinary resolution of shareholders.

The tenure of the CEO is linked to his executive office, while one third of all other directors are subject to retirement by rotation each year. Directors who retire by rotation may be re-elected. A director appointed by the directors is subject to re-election at the next annual general meeting. The Board’s general policy on Board membership for non-executive directors is:

  the maximum retirement age is 72 years; and
 
  the maximum tenure is 12 years (ie. four terms of three years).

A brief biography for each director setting out their experience and expertise, together with details of the year of initial appointment and re-election (where applicable) of each director, is outlined in the “Directors, Management and Employees” section of this annual report.

Role of the Chairman

The Chairman is appointed by the Board. The Chairman’s responsibilities include:

  chairing Board meetings and shareholder meetings;
 
  providing the appropriate leadership to the Board and the Company;
 
  determining that membership of the Board is skilled and appropriate for the Company’s needs;
 
  facilitating Board discussions with the aim of ensuring that the core issues facing the Company are addressed;
 
  maintaining a regular dialogue and mentoring relationship with the CEO and Group Managing Directors;
 
  monitoring Board performance; and
 
  guiding and promoting the on-going effectiveness and development of the Board and individual directors.

Director Independence

With the exception of the CEO, all directors are non-executive directors and each non-executive director is considered by the Board to be independent.

Generally speaking, an independent director is a director who is independent of management and free of any business or other relationship that could materially interfere with, or could reasonably be perceived to materially interfere with, the exercise of the director’s unfettered and independent judgment.

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Corporate Governance and Board Practices

The Board assessed the independence of each director at the end of fiscal 2004. The Board considered the effect of a director’s business and other relationships and interests from the perspective of both the Company and the director and had regard to a specific set of criteria set out in the Board’s charter which are consistent with the definition of independence set out in the best practice recommendations of the ASX Corporate Governance Council. Materiality was assessed on a case-by-case basis from the perspective of both the Company and the relevant director and having regard to the director’s individual circumstances.

Meetings of the Board

The Board meets for both scheduled meetings and on other occasions to deal with specific matters that require attention between scheduled meetings. The regular business of the Board includes business investments and strategic matters, governance and compliance, the CEO’s report, financial reports and, on a rotational basis, business unit reviews. The Board also liaises with senior management as required and may consult with other Telstra employees and advisers and seek additional information.

Details of the number of meetings held by the Board during fiscal 2004 and attendance by Board members are set out in the Directors’ report.

Performance Evaluation

The Board regularly reviews its performance and the performance of its committees. In fiscal 2004, the Board engaged an external consultant to conduct interviews with each of the directors to assist in evaluating the performance of the Board and the consultant’s report was provided to each director. Following each Board committee meeting, the Board receives a report from the Chair of the committee on the activities and performance of the relevant committee.

Conflicts of Interest

The Corporations Act and our constitution require directors to disclose any conflicts of interest and to generally abstain from participating in any discussion or voting on matters in which they have a material personal interest. A director who believes he or she may have a conflict of interest or material personal interest in a matter is required to disclose the matter in accordance with the relevant Corporations Act and constitutional requirements.

Board access to management and independent professional advice

Directors have complete access to the Company’s senior management. In addition to regular presentations by senior management to Board meetings, directors may seek briefings from senior management on specific issues. Directors and Board committees are also able to obtain independent professional advice at Telstra’s cost.

Committees of the Board

The Board also operates through committees that hold responsibility for particular areas. The two main committees are the Audit Committee and the Nominations & Remuneration Committee. Each committee operates in accordance with a written charter, operating principles and Telstra’s constitution. There is also a Technology Committee which provides a forum to brief directors on emerging technologies and the Company’s technology strategy. Meetings of the Technology Committee are open to all directors.

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Audit Committee

Role and responsibilities of the Audit Committee

The Audit Committee is a committee of the Board whose primary functions are to:

  assist the Board in its oversight of the reliability and integrity of accounting policies and financial reporting and disclosure practices;
 
  provide advice to the Board on financial statements, due diligence, financial systems integrity and business risks to enable the Board to fulfil its fiduciary and stewardship obligations; and
 
  assist the Board in establishing and maintaining processes intended to ensure that there is:

  compliance with all applicable laws, regulations and company policies; and
 
  an adequate system of internal control, management of business risks and safeguard of assets.

Subject to the role of the Auditor-General (as explained below), the Audit Committee (not management) is also responsible for approving all audit engagement fees and programs, as well as all non-audit engagements by Telstra’s external auditors.

Composition and membership of the Audit Committee

The Audit Committee is comprised of at least three members who must be non-executive directors who are independent of Telstra management and free from any relationship that, in the business judgment of the Board, would interfere with the exercise of their independent judgment as a member of the committee Members of the committee must also be financially literate and have sufficient financial knowledge and understanding to allow them to discharge their duties.

In addition, the chairman of the Audit Committee must not be the chairman of the Board of directors and no director may serve as a member of the committee if such director serves on the audit committees of more than two other public companies.

The members of the Audit Committee during fiscal 2004 were:

  John Stocker (Chairman);
 
  John Ralph;
 
  Charles Macek;
 
  Anthony Clark; and
 
  Catherine Livingstone.

Details of the qualifications of each member of the Audit Committee are outlined in the “Directors, Management and Employees” section of this annual report.

John Ralph stood aside from the Audit Committee while he held the position of Interim Chairman from 14 April 2004 to 20 July 2004.

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During fiscal 2004, Telstra together with the Commonwealth Auditor General (acting through the Australian National Audit Office) conducted a tender process in respect of Telstra’s audit services requirements (the tender process sought tenders for the audit services sought by both Telstra and the Auditor-General). John Stocker and Anthony Clark did not participate in the deliberations of the Audit Committee as a result of associations with the tendering firms. Belinda Hutchinson and Donald McGauchie were appointed to the Audit Committee for the purposes of assisting in consideration of the audit tenders and such appointments terminated on completion of the tender process.

Meetings of the Audit Committee

The Audit Committee meets at least four times a year or more frequently as circumstances require. Board members are entitled to attend Audit Committee meetings and the committee may ask management, the external auditors and/or others to attend meetings and provide such input and advice as required. The committee also regularly meets with the internal auditor and the external auditors in the absence of management.

Details of the number of meetings held by the Audit Committee during fiscal 2004 and attendance by the committee members are set out in the Directors’ report.

Nominations & Remuneration Committee

Role and responsibilities of the Nominations & Remuneration Committee

The Nominations & Remuneration Committee (N&RC) (previously known as the Appointments and Compensation Committee) is a committee of the Board whose primary functions include advising the Board on matters regarding the composition and remuneration of the Board, remuneration, appointment and performance of the CEO, remuneration of senior management and Telstra remuneration strategies and practices generally.

Composition and membership of the N&RC

The N&RC is comprised of at least three members and all members must be independent non-executive directors, as determined by the Board. The members of the N&RC during fiscal 2004 were:

  Donald McGauchie (Chairman from December 2003);
 
  John Ralph;
 
  Robert Mansfield (Chairman from July 2003 to December 2003)(resigned in March 2004);
 
  Charles Macek (appointed in December 2003); and
 
  John Stocker (appointed in March 2004).

Robert Mansfield resigned as a member of the N&RC prior to his resignation as Chairman of the Board and as a director of the Company on 14 April 2004. John Stocker resigned as a member of the N&RC on 11 August 2004. John Fletcher was appointed a member of the N&RC on 11 August 2004.

Details of the qualifications of each member of the N&RC are outlined in the “Directors, Management and Employees” section of this annual report.

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Meetings of the N&RC

The N&RC meets at least twice a year or more frequently as required. The N&RC may request any Telstra employee to attend any meeting as it considers appropriate. However, if an employee has a material personal interest in a matter that is being considered at a meeting, he/she must not be present for consideration of that matter.

Details of the number of meetings held by the N&RC during fiscal 2004 and attendance by the committee members are set out in the Directors’ report.

Telstra’s Remuneration Framework

Information in relation to the Company’s remuneration framework (including information regarding our remuneration strategy and policies and their relationship to Company performance), together with details of the emoluments paid to Board members and senior executives during fiscal 2004, can be found in the “Directors, Management and Employees” section of this annual report.

The Board reviews the CEO’s performance against pre-determined performance metrics, personal priorities and the overall performance of the Company. Similarly, the CEO reviews each GMD’s performance against personal and business unit performance metrics. The CEO’s assessment of GMDs’ performance is submitted for review and endorsement by the Board.

Audit Governance and Financial Reporting

Relationship with external auditor

In accordance with section 36 of the Telstra Act, it is a legislative requirement that the Auditor-General of Australia is the auditor of Telstra Corporation Limited for Australian Corporations Act purposes. The Auditor-General has appointed an agent, Ernst & Young, to assist in performing independent external audit duties at Telstra.

The Audit Committee has the authority and responsibility to select, evaluate and, where appropriate, replace the external auditor for filings outside of Australia. Telstra, through the Audit Committee, has appointed Ernst & Young as its external auditor for filings outside Australia and in this respect and for the purposes of these audits, Ernst & Young is responsible for financial reporting purposes rather than the Auditor-General.

The Auditor-General, as auditor of Telstra, owes duties to Telstra and its shareholders as a whole. The Auditor-General also owes statutory duties as an independent officer of the Commonwealth. Ernst & Young, as the external auditor appointed by Telstra for filings outside Australia, is accountable to the Board, the Audit Committee and shareholders.

Restrictions on performance of non-audit services and auditor independence

The Auditor-General and Ernst & Young are authorised to perform all “audit services”, being an examination or review of the financial statements of the Company in accordance with the laws and rules of each jurisdiction in which filings are made for the purpose of expressing an opinion on such statements. The Audit Committee approves the provision of audit services as part of the annual approval of the audit plan.

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The Auditor-General does not provide non-audit services. Telstra does not engage Ernst & Young to perform any of the following non-audit services:

  bookkeeping services and other services related to preparing Telstra’s accounting records or financial statements;
 
  financial information system design and implementation services;
 
  appraisal or valuation services, fairness opinions, or contribution-in-kind reports;
 
  actuarial services;
 
  internal audit services;
 
  management functions or human resources;
 
  broker or dealer, investment adviser, or investment banking services; and
 
  legal services or expert services unrelated to the audit.

In addition, Ernst & Young does not provide taxation advice of a strategic or tax planning nature.

All other non-audit services may only be provided by Ernst & Young if the Audit Committee and the Auditor-General have expressly approved the provision of the non-audit service and the performance of the non-audit service will not cause the total annual revenue to Ernst & Young from non-audit work to exceed the aggregate annual amount of Ernst & Young’s audit fees. The Audit Committee will not approve the provision of a non-audit service by Ernst & Young if the provision of the service would compromise Ernst & Young’s independence.

The Audit Committee expects the Auditor-General and requires Ernst & Young to submit annually to the Audit Committee a formal written statement delineating all relationships between the Auditor-General, Ernst & Young and Telstra or any of its controlled entities. The statement includes a report of all audit and non-audit fees billed by the Auditor-General and Ernst & Young during the most recent fiscal year, a statement of whether the Auditor-General and Ernst & Young are satisfied that the provision of the audit and any non-audit services is compatible with auditor independence and a statement regarding the Auditor-General’s and Ernst & Young’s internal quality control procedures.

The Audit Committee considers whether Ernst & Young’s provision of non-audit services to the Company is compatible with maintaining the independence of Ernst & Young. The Audit Committee also submits annually to the Board a formal written report describing any non-audit services rendered by Ernst & Young during the most recent fiscal year, the fees paid for those non-audit services and explaining why the provision of those non-audit services is compatible with auditor independence. If applicable, the Audit Committee recommends that the Board take appropriate action in response to the Audit Committee’s report to satisfy itself of Ernst & Young’s independence.

External Auditor Rotation

As it is a legislative requirement that the Auditor-General is the Company’s auditor for Australian Corporations Act purposes, the Auditor-General is not subject to rotation. As noted above, during fiscal 2004 Telstra and the Auditor-General conducted a tender process in respect of the Company’s audit requirements. On 22 June 2004, Telstra in conjunction with the Auditor-General announced that Ernst & Young had been reappointed as the Auditor-General’s sub-contractor to assist it with audit functions for the Company in Australia and as Telstra’s auditor for its US and other overseas auditing requirements. In accordance with a practice of 5 yearly rotation of the lead audit partner, during fiscal 2004 Ernst & Young appointed a new lead audit partner.

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External Auditors’ Attendance at Annual General Meeting

Our external auditors attend our annual general meeting and are available to answer shareholder questions about the conduct of our audit and the preparation and content of the auditor’s report.

Audit Committee Processes

The Audit Committee, on an annual basis:

  reviews its charter and operating principles to determine their adequacy for current circumstances and recommends to the Board the formal adoption of the revised charter and operating principles for future operations of the Audit Committee;
 
  meets separately with the internal auditor, the Auditor-General and Ernst & Young, with and without management, to discuss the results of their audits;
 
  considers reports and other disclosures to be included in the Company’s annual report or other communications to shareholders on the relationships between the Auditor-General, Ernst & Young and the Company; and
 
  reviews with management, the Auditor-General and Ernst & Young, the financial report to be included in the annual report, including the Auditor-General’s and Ernst & Young’s responsibilities under generally accepted auditing standards, significant accounting policies, management judgments and accounting estimates and adjustments arising from the audit, and discusses the Auditor General’s and Ernst & Young’s judgments about the quality, not just the acceptability, of accounting principles as applied in the financial report.

Adoption of International Financial Reporting Standards

We will be required to comply with the Australian equivalents of the International Financial Reporting Standards (IFRS), as issued by the Australian Accounting Standards Board, when the Company reports for the half-year ending 31 December 2005 and year ending 30 June 2006. Further information regarding IFRS can be found in note 1.4 to our financial statements.

Risk oversight and management

Some of the significant risks that could affect the Company are described in the ”Key Information – Risk factors” section of this annual report. Additionally, some risks may be unknown to us and other risks, currently believed to be immaterial, could turn out to be material. We are committed to the management of risks throughout our operations. The role of the Board includes monitoring the integrity of internal control and reporting systems and monitoring the effectiveness of how strategic, financial, operational and compliance risks are being managed. The Audit Committee provides advice to the Board on the status of business risks to the Company and relies on the work undertaken by the risk management and assurance function, which independently assesses the adequacy and operating effectiveness of the controls in place surrounding the management of risk.

Primary responsibility for risk oversight and management lies with Company management, who periodically review and update their significant business risks. The risk management and assurance function also plays a key role in this process, developing and promoting a common language and approach to be used by business units to enable them to proactively identify, manage and control their risks and transferring risk management expertise to them. The Audit Committee regularly receives reports independently prepared by the risk management and assurance function on significant business risks with an evaluation as to the adequacy and effective operation of controls that are in place surrounding the strategies applied by business units to manage these risks.

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The financial risk arising from the Company’s underlying business activities is largely managed through a central treasury function which applies a prudential approach. Insurance is used to transfer significant risk exposures arising in the key areas of properties, public and product liability, and directors and officers. However, in view of its size, the Company accepts substantial “excess levels” and does not insure for risks that it can readily accommodate. Some risks cannot be effectively insured such as claims in relation to electromagnetic energy and business interruption. The central treasury function manages the liquidity, cash flow, foreign exchange, interest rate, borrowing and other financial terms and conditions, financial support arrangements, counterparty credit risk and derivatives, with the principal objectives being to minimise the volatility of economic and financial outcomes and to establish sound operational controls.

Evaluation of disclosure controls and procedures

The CEO and CFO have provided the Board with confirmation that, in all material respects, the Company’s risk management and internal compliance and control systems are sound and operating efficiently and effectively. The CEO and CFO have also provided the Board with confirmation that, in all material respects, the Company’s financial reports for the year ended 30 June 2004 present a true and fair view of the Company’s financial condition and operational results.

Business values, code of conduct and other company policies

Telstra has a number of internal operating policies and principles which promote ethical and responsible decision making and timely and balanced disclosure.

Telstra Values and Code of Conduct

We provide guidance to our directors, senior management and employees on the standards of personal and corporate behaviour required of all Telstra officers and employees and how to deal with business issues through our company values and code of conduct policies. Through these policies we reinforce the standards of ethical behaviour we expect from all employees, which are aimed at understanding and complying with the spirit and letter of legal and regulatory standards. We have a mandatory ethics training program for all employees to reinforce these standards. We also provide assistance to employees on the application and interpretation of the Telstra Values and code of conduct policies through employee help lines. The Telstra code of conduct is available on our website, www.telstra.com.au/communications/corp/ governance.cfm.

Whistleblowers

We have in place a Telstra Whistleblowing Service and whistleblowing policy which give Telstra staff the opportunity to raise concerns they might have with respect to actual or suspected illegal, unethical or improper business behaviour within Telstra. The service is operated by an independent third party and matters may be notified to the service confidentially and, if the employee wishes, anonymously. This service and policy provide protection for people who make disclosures, as well as the rights of anyone who may be named or affected by a report. They are also designed to complement existing policies and procedures such as the Telstra code of conduct policy and the fair treatment and equal employment opportunity procedures.

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Share Trading

We have in place a share trading policy that prohibits directors, senior management and certain other employees (and their associates) from engaging in short-term trading of our securities (including the acquisition of derivatives and financial and other products issued or created over Telstra’s shares by Telstra or any third party). This policy also restricts the buying or selling of our securities to three “window” periods (between 24 hours and 1 month following the release of our annual results, the release of our half-yearly results and the close of our annual general meeting) and at such other times as the Board permits. Trading during these window periods is subject to the overriding requirement that buying or selling of our securities is not permitted at any time by any person who possesses price-sensitive information which is not generally available in relation to those securities.

In addition, directors, senior management and relevant employees must notify the Company Secretary before they or their close relatives buy or sell our securities. Changes to the interests of directors in our securities are, as required by law, notified to the ASX.

Market disclosure

We have established procedures intended to ensure that we comply with our market disclosure obligations. In particular, we have in place a comprehensive continuous disclosure procedure which is reviewed and updated on a regular basis. The aim of this procedure is to ensure that we release price-sensitive information in a timely fashion to the various stock exchanges on which our shares and debt securities are listed. Our procedure runs as follows:

  ultimate management responsibility for continuous disclosure rests with the CEO and the Chief Financial Officer (CFO);
 
  our Continuous Disclosure Committee (Committee), chaired by the Company Secretary, advises the CEO and the CFO on disclosure matters. The Committee is responsible for an internal disclosure system which aims to ensure that information that might be disclosable is identified and reviewed quickly. The Committee’s membership includes the CFO, the Company Secretary, the Managing Director – Corporate Relations, the General Counsel – Finance & Administration, the Director – Business and Finance Services and the General Manager – Investor Relations;
 
  senior management (including the CEO, the CFO, all other Group Managing Directors and their direct reports, all group financial controllers and all legal and regulatory counsel) must immediately inform the Committee of any potentially price-sensitive information or proposal as soon as they become aware of it;
 
  a collective recommendation regarding disclosure is then made to the CEO and the CFO. If the matter is disclosable, an announcement is prepared and immediately sent via the Company Secretary’s office electronically to all relevant stock exchanges.

We implement several practices internally to reinforce the importance of Telstra’s continuous disclosure obligations and the need to keep the Committee informed about potentially disclosable matters. These practices are reviewed regularly and include the following:

  every director is made aware of our continuous disclosure obligations upon taking office and each member of senior management undertakes training with the General Counsel – Finance and Administration, in relation to Telstra’s continuous disclosure obligations;
 
  a weekly e-mail is sent to all senior management reminding them to notify the Committee immediately if they become aware of any potentially price-sensitive information or proposals;

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  the Committee maintains a list of issues which, although not yet disclosable, are monitored in case they become disclosable;
 
  all proposed media releases and external speeches and presentations to be made by senior management are reviewed by internal legal counsel to determine whether they should be disclosed;
 
  an internal policy is in place governing communications with and provision of information to shareholders, brokers, analysts and financial media;
 
  the Legal and Regulatory Compliance and Risk Report prepared for the Audit Committee every quarter includes reporting on continuous disclosure; and
 
  the Office of the Company Secretary maintains a record of all market announcements made. The announcements are also posted on our website after market release is confirmed.

We also have in place an investor relations policy in relation to our dealings with external parties, including shareholders, brokers and analysts. The aim of this policy is to ensure that we provide investors and the financial community with appropriate and timely information whilst at the same time ensuring that we fulfil our statutory reporting obligations under the Corporations Act and the ASX Listing Rules.

Legal and Regulatory Compliance

Telstra is committed to conducting its businesses in compliance with all of its legal and regulatory obligations. Compliance with these obligations is not just a legal requirement but is integral to Telstra’s commitment to its employees, customers, shareholders and the community.

The Board is responsible for overseeing the establishment of appropriate compliance frameworks and controls and monitoring their operational effectiveness. The Audit Committee has been delegated specific responsibility for assisting the Board in discharging this responsibility and in the oversight of the Company’s compliance programs. This oversight is facilitated by the preparation of a quarterly legal and regulatory compliance and risk report summarising compliance initiatives and issues across the Company.

Telstra has a number of compliance programs in place to address specific legal and regulatory obligations. These include programs directed to health, safety and environment, equal employment opportunity, privacy, trade practices and industry regulation.

The principles of the Australian Standard on Compliance Programs, AS 3806, have been incorporated into these programs and a number of programs, including the privacy compliance program, are subject to periodic, independent external audits which are intended to ensure that the Company’s approach is comprehensive, robust and rigorous.

This program based approach is supported by the corporate wide, legal and regulatory compliance framework and a network of compliance managers. This structure has been designed with the aim of ensuring that each business unit’s operations are conducted in accordance with Telstra’s obligations. This is achieved through a focus on policies, procedures and work instructions that is intended to ensure that Telstra and its employees achieve transparent compliance with these obligations. There is a complementary focus on training, dissemination of information and monitoring of compliance outcomes.

These initiatives reflect the Company’s commitment to maintaining a strong compliance record and reducing the risk of future legal and regulatory compliance issues.

Corporate Social Responsibility

At Telstra, we have a values-based approach to how we do business, leading us beyond legal compliance to make a positive contribution to the industries and communities in which we participate. Being a successful

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company is not just about financial performance, it is also about being a good corporate citizen, living our Telstra Values in every decision we make, every day. Further information regarding corporate social responsibility can be found in the “Corporate Social Responsibility” section of this annual report.

Political and Other Donations

Telstra does not make political donations. However, in line with other major publicly listed companies, we do pay fees to attend a range of functions organised by the major political parties where those functions allow for discussion on major policy issues with key opinion leaders and policy makers.

Telstra does make donations and contribute funds to community and other organisations as part of our approach to corporate social responsibility.

Shareholder Communications Strategy

We have implemented a number of initiatives to promote effective communication with our shareholders. These include:

  maintaining an investor relations website;
 
  placing all relevant announcements made to the market and related information on our website;
 
  webcasting certain events such as briefings and our annual general meeting; and
 
  using electronic communications to advise certain investors of significant matters that may be of interest to them.

We are also seeking to encourage our shareholders to receive their communications from us electronically through our participation in the eTree program, of which we are a foundation member. Through the eTree program, we currently donate to Landcare Australia:

  $2 for every shareholder who chooses to receive all of their communications from us electronically ; and
 
  $1 for those shareholders who choose just to receive electronic shareholder reports and notices of meetings from us.

During fiscal 2004, we donated over A$125,000 to Landcare Australia through this initiative.

Other Considerations

While the Commonwealth owns more than 50% of the shares in Telstra, we will remain subject to various ministerial and other controls which other publicly listed companies are not subject to. This includes a ministerial power to give us written directions that the Communications Minister believes are in the public interest (section 9 of the Telstra Corporation Act). The Board continues to strive to achieve best corporate governance practice, in the context of this shareholding structure.

Compliance with NYSE requirements

The NYSE has recently adopted corporate governance requirements for companies listed on the NYSE. The NYSE has granted foreign private issuers such as Telstra a “home country” exemption from most of these requirements. We are, however, required to provide a brief description of the material differences between our corporate governance practices and the NYSE corporate governance requirements either in our annual report sent to shareholders or on our website no later than 28 October 2004. This description will be available on our website prior to 28 October 2004 and will be accessible at www.telstra.com.au/communications/corp/governance.cfm at that time.

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Directors’ report

The directors present their report on the consolidated entity (Telstra Group) consisting of Telstra Corporation Limited and the entities it controlled at the end of or during the year ended 30 June 2004.

Principal activity

Telstra’s principal activity during the financial year was to provide telecommunications services for domestic and international customers. There has been no significant change in the nature of this activity during the year.

Results of operations

Telstra’s net profit for the year was A$4,118 million (2003: A$3,429 million). This was after:

  deducting income tax expense of A$1,731 million (2003: A$1,534 million); and
 
  allowing for net losses attributable to outside equity interests in controlled entities of A$1 million (2003: A$35 million).

Earnings before interest and income tax expense was A$6,560 million, representing an A$837 million increase or 14.6% from the prior year’s result of A$5,723 million.

Earnings per share increased by 21.8% from 26.6 cents per share in fiscal 2003 to 32.4 cents per share in the current year. Year on year results have been impacted by a number of factors which are described below.

Review of operations

Profit before income tax expense for fiscal 2004 increased by 18.7% from the prior year to A$5,848 million primarily due to the fiscal 2003 profit before income tax expense including the write off of our investment in our 50% owned joint venture, Reach Ltd (Reach), amounting to A$965 million.

Sales revenue increased by A$242 million to A$20,737 million in fiscal 2004. The increase was mainly due to growth in mobiles, Internet and IP solutions, PSTN products and advertising and directories, offset by a decline in revenues from Hong Kong CSL.

Other revenue (excluding interest revenue) decreased by A$578 million to A$543 million in fiscal 2004, predominantly due to our other revenue in fiscal 2003 including the revenue from the sale of seven office properties amounting to A$570 million.

Reported operating expenses (before borrowing costs and share of net losses of joint venture entities and associated entities) decreased by A$226 million or 1.5% to A$14,642 million. The decrease was mainly due to:

  the carrying value of assets and investments sold in the prior year being A$547 million larger than in the current year primarily due to the sale of the properties noted above;
 
  partially offset by a provision raised for the non-recoverability of a loan to Reach of A$226 million; and
 
  A$130 million of costs to exit our contractual commitments for information technology services with IBM Global Services Australia Limited corresponding with the sale of our interest in this business.

Net borrowing costs decreased by 10.4% to A$712 million in fiscal 2004 primarily due to a reduced debt portfolio in the current year and the close out of interest rate swaps in fiscal 2003. This has been offset by reductions in interest received as a result of lower holdings of short term-liquid assets and interest revenue generated by the PCCW converting note following partial redemption in the prior year.

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Income tax expense increased by 12.8% to A$1,731 million in fiscal 2004, primarily due to a A$201 million tax benefit recognised in the prior year on initial adoption of the tax consolidation legislation. Tax expense also increased due to the higher profit of the group, giving an overall effective tax rate of 29.6%.

Our free cash flow decreased by 8.8% to A$4,163 million as a result of lower proceeds from asset and investment sales and the purchase of controlled entities, offset by improved cash flows from operating activities. Operating capital expenditure declined by 7.5% to A$3,015 million due to tight control of our capital expenditure program. Proceeds from the sale of property, plant and equipment decreased by A$629 million to A$168 million mainly as a result of the sale of seven office properties in fiscal 2003. Investment expenditure amounted to A$668 million in fiscal 2004, which included the acquisition of Trading Post (Australia) Holdings Pty Ltd and its controlled entities (Trading Post group).

Dividends

The directors have declared a final ordinary dividend for the year ended 30 June 2004 of 13 cents per share (A$1,642 million) fully franked. The tax rate at which the dividend is franked is 30%. The record date for the final dividend will be 24 September 2004 with payment being made on 29 October 2004.

During fiscal 2004, the following dividends were paid:

                 
Dividend
  Date declared
  Date paid
  Dividend per share
  Total dividend
Final ordinary dividend for the year ended 30 June 2003
  28 August 2003   31 October 2003   12 cents franked to 100%   A$1,544 million
Interim ordinary dividend for the year ended 30 June 2004
  12 February 2004   30 April 2004   13 cents franked to 100%   A$1,642 million

Under current legislation, it is expected that Telstra will be able to fully frank declared ordinary dividends out of fiscal 2005 earnings. We have announced a capital management program through which it is intended that we will declare ordinary dividends of around 80% of normal profits after tax and return A$1.5 billion per annum to shareholders through special dividends or share buy-backs each year through to fiscal 2007.

Significant changes in the state of affairs

There have been no significant changes in the state of affairs of Telstra during the financial year other than:

  On 24 November 2003, we completed an off-market share buy-back of 238,241,174 ordinary shares as part of our ongoing capital management program. The cost of the share buy-back comprised purchase consideration of A$1,001 million and associated transaction costs of A$8 million; and
 
  On 5 March 2004, we purchased 100% of the share capital of Trading Post group for total cash consideration of A$638 million. This included payments for shares (including associated acquisition costs) of A$448 million and the repayment of Trading Post group loans of A$190 million.

Likely developments

The directors believe, on reasonable grounds, that Telstra would be likely to be unreasonably prejudiced if the directors were to provide more information than there is in this report or the financial report about:

  the likely developments in Telstra’s operations; or
 
  the expected results of those operations in the future.

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Events occurring after the end of the financial year

The directors are not aware of any matter or circumstance that has arisen since the end of the financial year that, in their opinion, has significantly affected or may significantly affect in future years Telstra’s operations, the results of those operations or the state of Telstra’s affairs other than:

  On 19 July 2004, Telstra Corporation Limited acquired 100% of the issued share capital of KAZ Group Limited (KAZ), a provider of technology services, business services and software solutions. Telstra paid 40c per share via a Scheme of Arrangement, resulting in the payment of cash consideration of A$333 million;
 
  On 12 August 2004, the directors of Telstra Corporation Limited disclosed the intention to pay a fully franked special dividend of 6 cents per share (approximately A$750 million), as part of the interim dividend in fiscal 2005, and the intention to undertake an off-market share buy-back to a maximum of A$750 million, which is expected to be completed in the first half of fiscal 2005. The proposed special dividend and share buy-back are in accordance with our capital management program and intention to return approximately A$1,500 million to shareholders each year through to fiscal 2007. The financial effect of the special dividend and share buy-back will be reflected in the financial statements in fiscal 2005; and
 
  On 4 August 2004, we announced the signing of a Heads of Agreement to establish a 50/50 joint venture with Hutchison 3G Australia Pty Ltd (H3GA), a subsidiary of Hutchison Telecommunications (Australia) Limited, to jointly own and operate H3GA’s existing 3G radio access network and fund future network development.
 
    The arrangement is subject to due diligence by us, consent from the Australian Competition and Consumer Commission and final approval of the arrangement by the Boards of both companies.
 
    Under the Heads of Agreement, the H3GA radio access network is proposed to become the core asset of the joint venture. In return for 50% ownership of the asset, it is proposed that we will pay H3GA A$450 million under a fixed payment schedule in four instalments beginning in November 2004.

The financial effects of the above transactions were not brought to account as at 30 June 2004.

Details about directors and executives

Changes to the directors of Telstra Corporation Limited during the financial year and up to the date of this report were:

  Robert Mansfield resigned as Director and Chairman on 14 April 2004;
 
  On 6 May 2004, William Owens resigned as a member of the Board of Directors; and
 
  On 20 July 2004, Donald McGauchie was appointed Chairman of the Board of Directors.

During the period 14 April 2004 to 20 July 2004 John Ralph held the position of Interim Chairman. Information about directors is provided as follows and forms part of this directors’ report:

  names of directors and details of their qualifications, experience and special responsibilities are given on pages 124 to 126;
 
  number of Board and Committee meetings and attendance by directors at these meetings is provided on page 187;

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Directors’ report

  details of directors’ shareholdings in Telstra are shown on page 139; and
 
  details of directors’ emoluments are given on pages 129 to 131.

Senior executive emoluments

This information is provided on pages 131 to 137 and forms part of this report.

Performance rights, restricted shares, options and deferred shares

Telstra’s equity based compensation includes performance rights, restricted shares, options and deferred shares. Performance rights, restricted shares, and options have performance hurdles. If the hurdles are not met there is no vesting entitlement to acquire Telstra shares. From 1 July 2002, Telstra suspended its option plan and replaced it with a deferred share plan. Generally, deferred shares will only vest when a specified service period is completed.

Telstra expenses the fair value of all performance rights, restricted shares, share options and deferred shares in the results reported under United States generally accepted accounting principles (USGAAP). Consistent with Australian generally accepted accounting principles (AGAAP), the company only expenses options and employee shares when it is certain that there is an actual cost that will be realised by Telstra. When the Australian equivalent of international accounting standard IFRS 2 “Share based payment” is issued and adopted as AGAAP, Telstra will apply this standard to the accounting for its option and employee share plans.

Since inception, A$285 million has been expensed in the company’s USGAAP financial statements in relation to the shares allocated under TESOP97 and TESOP99. Performance rights, restricted shares, options and deferred shares have given rise to a further expense of A$97 million in the USGAAP financial statements since inception. In the AGAAP financial statements, an amount of A$50 million has been expensed in relation to the performance rights and restricted shares. In fiscal 2004, the company has issued performance rights and deferred shares, with A$19 million (2003: A$19 million) expensed under USGAAP and A$19 million (2003: A$19 million) under AGAAP. Refer to note 19 of the financial statements for an explanation of the option and employee share plans and the accounting treatment applied to each plan.

The trustee of the plan must purchase shares on market for cash to the extent of the assessed liability, for which Telstra provides funding to the trustee. Telstra expenses immediately the funding of the purchase of shares to underpin the allocation of performance rights, restricted shares and deferred shares. The purchase of shares to underpin options is accounted for as a receivable in Telstra’s statement of financial position sheet as funding is provided to the trustee by Telstra.

Directors’ and officers’ indemnity

Constitution

Our constitution provides for us to indemnify each officer to the maximum extent permitted by law for any liability incurred as an officer provided that:

  the liability is not owed to us or a related body corporate;
 
  the liability is not for a pecuniary penalty or compensation order made by a Court under the Corporations Act 2001; and
 
  the liability does not arise out of conduct involving a lack of good faith.

Our constitution also provides for us to indemnify each officer, to the maximum extent permitted by law, for legal costs and expenses incurred in successfully defending civil or criminal proceedings.

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Directors’ report

If one of our officers or employees is asked by us to be a director or alternate director of a company which is not related to us, our constitution provides for us to indemnify the officer or employee out of our property for any liability he or she incurs. This indemnity only applies if the liability was incurred in the officer’s or employee’s capacity as a director of that other company. It is also subject to any corporate policy made by our chief executive officer. Our constitution also allows us to indemnify employees and outside officers in some circumstances. The terms “officer”, “employee” and “outside officer” are defined in our constitution.

Deeds of indemnity in favour of directors, officers and employees

Telstra has also executed deeds of indemnity in favour of:

  directors (including past directors);
 
  executive officers (other than directors) and certain employees generally; and
 
  employees (including executive officers other than directors) involved in the formulation, entering into or carrying out, of a Telstra Sale Scheme (as defined in the Telstra Corporation Act 1991(Cwth)).

Each of these deeds provides an indemnity on substantially the same terms as the indemnity provided in the constitution in favour of officers. The indemnity in favour of directors also gives directors a right of access to Board papers and requires Telstra to maintain insurance cover for the directors.

The indemnity in favour of employees relating to Telstra Sale Schemes is confined to liabilities incurred as an employee in connection with the formulation, entering into or carrying out, of a Telstra Sale Scheme.

Directors’ and officers’ insurance

Telstra maintains a directors’ and officers’ insurance policy that, subject to some exceptions, provides worldwide insurance cover to past, present or future directors, secretaries or executive officers of the Telstra Entity and its subsidiaries. The directors’ and officers’ insurance policy prohibits disclosure of the premium payable under the policy and the nature of the liabilities insured.

Environmental regulation and performance

Performance in relation to particular and significant environmental legislation

Telstra’s operations are subject to some significant environmental regulation under Commonwealth, State and Territory law, particularly with regard to:

  the impact of the rollout of telecommunications infrastructure;
 
  site contamination; and
 
  waste management.

Telstra has established procedures to monitor and manage compliance with existing environmental regulations and new regulations as they come into force.

The directors are not aware of any significant breaches of environmental regulation during the financial year.

Legal and Regulatory Compliance

Telstra is committed to conducting its businesses in compliance with all of its legal and regulatory obligations. Compliance with these obligations is not just a legal requirement but is integral to Telstra’s commitment to its employees, customers, shareholders and the community.

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Directors’ report

The Board is responsible for overseeing the establishment of appropriate compliance frameworks and controls and monitoring their operational effectiveness. The Audit Committee has been delegated specific responsibility for assisting the Board in discharging this responsibility and in the oversight of the Company’s compliance programs. This oversight is facilitated by the preparation of a quarterly legal and regulatory compliance and risk report summarising compliance initiatives and issues across the Company.

Telstra has a number of compliance programs in place to address specific legal and regulatory obligations. These include programs directed to health, safety and environment, equal employment opportunity, privacy, trade practices and industry regulation.

The principles of the Australian Standard on Compliance Programs, AS 3806, have been incorporated into these programs and a number of programs, including the privacy compliance program, are subject to periodic, independent external audits which are intended to ensure that the Company’s approach is comprehensive, robust and rigorous.

This program based approach is supported by the corporate wide, legal and regulatory compliance framework and a network of compliance managers. This structure has been designed with the aim of ensuring that each business unit’s operations are conducted in accordance with Telstra’s obligations. This is achieved through a focus on policies, procedures and work instructions that is intended to ensure that Telstra and its employees achieve transparent compliance with these obligations. There is a complementary focus on training, dissemination of information and monitoring of compliance outcomes.

These initiatives reflect the Company’s commitment to maintaining a strong compliance record and reducing the risk of future legal and regulatory compliance issues.

Rounding of amounts

The Telstra Entity is a company of the kind referred to in the Australian Securities and Investments Commission class order 98/100, dated 10 July 1998 and issued pursuant to section 341(1) of the Corporations Act 2001. As a result, amounts in this report and the accompanying financial report have been rounded to the nearest million dollars, except where otherwise indicated.

This report is made in accordance with a resolution of the directors.

-s- Donald McGauchie AO

Donald McGauchie AO
Chairman

-s- Ziggy Switkowski

Ziggy Switkowski
Chief Executive Officer and Managing
Director 12 August 2004

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Directors’ report

Directors’ meetings

Each director attended the following meetings and Board committees during the year as a member of the Board or relevant committee:

                                                                 
                        Committees    
                                    Nominations and    
    Board
  Audit
  Remuneration (7)
  Technology (8)
    a
  b
  a
  b
  a
  b
  a
  b
D G McGauchie (6)
    11       10                   11       11              
J T Ralph (3)
    11       11       3       2       11       11              
R C Mansfield(1) (5)
    7       6                   5       5              
Z E Switkowski
    11       11                               3       3  
S H Chisholm
    11       11                                      
A J Clark
    11       11       6       6                          
J E Fletcher
    11       10                                      
B J Hutchinson
    11       11                                      
C B Livingstone
    11       11       6       6                   3       3  
C Macek
    11       11       6       5       8       8              
W A Owens (2)
    8       7                                      
J W Stocker (4)
    11       11       6       6       6       6       3       3  


Column a: number of meetings held while a member.

Column b: number of meetings attended.

(1)   Resigned as Director and Chairman on 14 April 2004.
 
(2)   Resigned as Director on 6 May 2004.
 
(3)   Whilst acting as Interim Chairman from 14 April 2004 to 20 July 2004, Mr Ralph stepped aside from membership of the Audit Committee.
 
(4)   Appointed to the Nominations & Remuneration Committee on 31 March 2004.
 
(5)   Resigned from the Nominations & Remuneration Committee on 31 March 2004.
 
(6)   Appointed as Chairman of the Nominations & Remuneration Committee on 3 December 2003. Appointed as Chairman of the Board on 20 July 2004.
 
(7)   The Appointments & Compensation Committee was renamed to the Nominations and Remuneration Committee on 6 February 2004.
 
(8)   The Technology Committee was established to provide a forum to brief Directors on emerging technologies and the Company’s technology strategy.

     There were three meetings held during the year. Meetings of the Committee are open to all Directors.

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Telstra Corporation Limited and controlled entities

Telstra Corporation Limited and controlled entities

Australian Business Number (ABN): 33 051 775 556

Financial Report
as at 30 June 2004

Financial Statements

         
    page
    Number
Statement of Financial Performance
    190  
Statement of Financial Position
    191  
Statement of Cash Flows
    192  
Statement of Changes in Shareholders’ Equity
    197  
Notes to the Financial Statements
Note 1 — Summary of accounting policies
    200  
Note 2 — Revenue
    218  
Note 3 — Profit from ordinary activities
    219  
Note 4 — Income tax expense
    224  
Note 5 — Segment information
    226  
Note 6 — Earnings per share
    237  
Note 7 — Dividends
    238  
Note 8 — Cash assets
    240  
Note 9 — Receivables
    241  
Note 10 — Inventories
    242  
Note 11 — Investments
    243  
Note 12 — Property, plant and equipment
    245  
Note 13 — Intangible assets
    250  
Note 14 — Other assets
    251  
Note 15 — Payables
    252  
Note 16 — Interest-bearing liabilities
    253  
Note 17 — Provisions
    258  
Note 18 — Contributed equity
    260  
Note 19 — Employee share plans
    261  
Note 20 — Expenditure commitments
    276  
Note 21 — Contingent liabilities and contingent assets
    280  
Note 22 — Superannuation commitments
    282  
Note 23 — Investments in controlled entities
    285  
Note 24 — Investments in joint venture entities and associated entities
    293  
Note 25 — Directors’ remuneration — salaries and other benefits
    301  
Note 26 — Executives’ remuneration — salaries and other benefits
    304  
Note 27 — Related party, directors’ and specified executives’ disclosures
    307  
Note 28 — Events after balance date
    313  
Note 29 — Additional financial instruments disclosures
    314  
Note 30 — United States generally accepted accounting principles disclosures
    323  
Directors’ Declaration
    346  
This financial report combines the disclosure requirements for both Australian and United States generally accepted accounting principles.
Independent Audit Reports
    347  

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Statement of Financial Performance
for the year ended 30 June 2004

                                                                 
                    Telstra Group
  Telstra Entity
                    Year ended 30 June   Year ended 30 June
                    2004   2004   2003   2002   2004   2003
            Note
  $m
  US$m
  $m
  $m
  $m
  $m
Ordinary activities
                                                               
Revenue
                                                               
Sales revenue
            2       20,737       14,516       20,495       20,196       18,996       18,627  
Other revenue (excluding interest revenue)
            2,3       543       380       1,121       606       391       953  
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
 
                    21,280       14,896       21,616       20,802       19,387       19,580  
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
Expenses
                                                               
Labour
            3       3,218       2,253       3,204       3,240       2,807       2,681  
Goods and services purchased
            3       3,420       2,394       3,615       3,933       2,543       2,730  
Other expenses
            3       4,389       3,072       4,602       4,065       3,985       6,634  
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
 
                    11,027       7,719       11,421       11,238       9,335       12,045  
Share of net loss from joint venture entities and associated entities
            24       78       55       1,025       81              
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
 
                    11,105       7,774       12,446       11,319       9,335       12,045  
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
Earnings before interest, income tax expense, depreciation and amortisation (EBITDA)
                    10,175       7,122       9,170       9,483       10,052       7,535  
Depreciation and amortisation
            3       3,615       2,531       3,447       3,267       3,228       2,993  
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
Earnings before interest and income tax expense (EBIT)
                    6,560       4,591       5,723       6,216       6,824       4,542  
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
Interest revenue
            2       55       39       84       126       95       202  
Borrowing costs
            3       767       537       879       896       843       935  
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
Net borrowing costs
                    712       498       795       770       748       733  
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
Profit before income tax expense
                    5,848       4,093       4,928       5,446       6,076       3,809  
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
Income tax expense
            3,4       1,731       1,212       1,534       1,796       1,697       1,558  
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
Net profit
                    4,117       2,881       3,394       3,650       4,379       2,251  
Outside equity interests in net loss
                    1       1       35       11              
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
Net profit available to Telstra Entity shareholders
                    4,118       2,882       3,429       3,661       4,379       2,251  
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
Other valuation adjustments to equity
                                                               
Net exchange differences on translation of financial statements of non-Australian controlled entities
                    21       15       (161 )     (87 )            
Reserves recognised on equity accounting our interest in joint venture entities and associated entities
                    (5 )     (4 )     (18 )     41              
Fair value reserve recognised on acquisition of controlling interest in joint venture entity
                                      54              
Increase to opening retained earnings on adoption of new accounting standard
                                1,415                    
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
Valuation adjustments attributable to Telstra Entity shareholders and recognised directly in equity
                    16       11       1,236       8              
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
Total changes in equity other than those resulting from transactions with Telstra Entity shareholders as owners
                    4,134       2,893       4,665       3,669       4,379       2,251  
 
                   
 
     
 
     
 
     
 
     
 
     
 
 
 
                    ¢     US¢     ¢       ¢                  
 
                   
 
     
 
     
 
     
 
                 
Basic and diluted earnings per share (cents per share)
    6               32.4       23.0       26.6       28.5                  
 
                   
 
     
 
     
 
     
 
                 
Total ordinary dividends per share (cents per share)
    7,28               26.0       18.0       27.0       22.0                  
 
                   
 
     
 
     
 
     
 
                 

The notes following the financial statements form part of the financial report.

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Statement of Financial Position
as at 30 June 2004

                                                 
            Telstra Group
  Telstra Entity
            As at 30 June   As at 30 June
            2004   2004   2003   2004   2003
    Note
  $m
  US$m
  $m
  $m
  $m
Current assets
                                               
Cash assets
    8       687       481       1,300       543       1,152  
Receivables
    9       3,608       2,526       3,619       3,258       3,374  
Inventories
    10       229       160       260       206       225  
Other assets
    14       803       562       578       687       466  
 
           
 
     
 
     
 
     
 
     
 
 
Total current assets
            5,327       3,729       5,757       4,694       5,217  
 
           
 
     
 
     
 
     
 
     
 
 
Non current assets
                                               
Receivables
    9       740       518       877       1,047       1,319  
Inventories
    10       10       7       14       10       14  
Investments — accounted for using the equity method
    11       40       28       159       32       10  
Investments — other
    11       80       56       96       5,435       4,204  
Property, plant and equipment
    12       22,863       16,004       23,012       21,600       21,794  
Intangibles — goodwill
    13       2,104       1,473       2,018       16       4  
Intangibles — other
    13       1,501       1,051       1,146       220       236  
Other assets
    14       2,328       1,629       2,520       2,160       2,371  
 
           
 
     
 
     
 
     
 
     
 
 
Total non current assets
            29,666       20,766       29,842       30,520       29,952  
 
           
 
     
 
     
 
     
 
     
 
 
Total assets
            34,993       24,495       35,599       35,214       35,169  
 
           
 
     
 
     
 
     
 
     
 
 
Current liabilities
                                               
Payables
    15       2,338       1,636       2,525       1,891       2,030  
Interest-bearing liabilities
    16       3,246       2,272       1,323       5,527       3,327  
Income tax payable
            539       377       660       512       614  
Provisions
    17       358       250       353       331       284  
Revenue received in advance
            1,095       767       973       885       798  
 
           
 
     
 
     
 
     
 
     
 
 
Total current liabilities
            7,576       5,302       5,834       9,146       7,053  
 
           
 
     
 
     
 
     
 
     
 
 
Non current liabilities
                                               
Payables
    15       49       34       51       46       48  
Interest-bearing liabilities
    16       9,014       6,310       11,232       9,014       11,232  
Provision for deferred income tax
            1,807       1,265       1,814       1,748       1,753  
Provisions
    17       778       545       814       740       727  
Revenue received in advance
            408       286       432       398       418  
 
           
 
     
 
     
 
     
 
     
 
 
Total non current liabilities
            12,056       8,440       14,343       11,946       14,178  
 
           
 
     
 
     
 
     
 
     
 
 
Total liabilities
            19,632       13,742       20,177       21,092       21,231  
 
           
 
     
 
     
 
     
 
     
 
 
Net assets
            15,361       10,753       15,422       14,122       13,938  
 
           
 
     
 
     
 
     
 
     
 
 
Shareholders’ equity
                                               
Telstra Entity
                                               
Contributed equity
    18       6,073       4,251       6,433       6,073       6,433  
Reserves
            (105 )     (73 )     (150 )     277       277  
Retained profits
            9,391       6,574       9,137       7,772       7,228  
 
           
 
     
 
     
 
     
 
     
 
 
Shareholders’ equity available to Telstra Entity shareholders
            15,359       10,752       15,420       14,122       13,938  
Outside equity interests
                                               
Contributed equity
            2       1       1              
Retained profits
                        1              
 
           
 
     
 
     
 
     
 
     
 
 
Total outside equity interests
            2       1       2              
 
           
 
     
 
     
 
     
 
     
 
 
Total shareholders’ equity
            15,361       10,753       15,422       14,122       13,938  
 
           
 
     
 
     
 
     
 
     
 
 
Expenditure commitments, contingent liabilities and assets
    20,21                                          

The notes following the financial statements form part of the financial report.

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Telstra Corporation Limited and controlled entities

Statement of Cash Flows
for the year ended 30 June 2004

                                                         
            Telstra Group
  Telstra Entity
            Year ended 30 June   Year ended 30 June
            2004   2004   2003   2002   2004   2003
    Note
  $m
  US$m
  $m
  $m
  $m
  $m
Cash flows from operating activities
                                                       
Receipts from trade and other receivables (inclusive of goods and services tax (GST))(c)
            22,954       16,067       22,511       22,291       20,926       20,327  
Payments of accounts payable and to employees (inclusive of GST)(c)
            (11,816 )     (8,271 )     (11,920 )     (11,837 )     (9,862 )     (9,841 )
Interest received
            51       36       70       52       92       140  
Borrowing costs paid
            (846 )     (592 )     (999 )     (897 )     (922 )     (1,060 )
Dividends received
            2       1       7       10       1       2  
Income taxes paid
            (1,856 )     (1,299 )     (1,536 )     (1,503 )     (1,804 )     (1,487 )
GST remitted to the Australian Taxation Office (ATO)
            (1,056 )     (739 )     (1,076 )     (1,018 )     (1,044 )     (1,019 )
 
           
 
     
 
     
 
     
 
     
 
     
 
 
Net cash provided by operating activities (a)
            7,433       5,203       7,057       7,098       7,387       7,062  
 
           
 
     
 
     
 
     
 
     
 
     
 
 
Cash flows from investing activities
                                                       
Payments for:
                                                       
- property, plant and equipment
            (2,572 )     (1,800 )     (2,704 )     (2,958 )     (2,505 )     (2,662 )
- internal use software assets
            (435 )     (305 )     (555 )     (527 )     (385 )     (606 )
- patents, trademarks and licences
            (2 )     (1 )     (2 )                  
- deferred expenditure
            (6 )     (4 )           (6 )     (6 )      
 
           
 
     
 
     
 
     
 
     
 
     
 
 
Capital expenditure (before investments)
            (3,015 )     (2,110 )     (3,261 )     (3,491 )     (2,896 )     (3,268 )
 
           
 
     
 
     
 
     
 
     
 
     
 
 
- shares in controlled entities
            (667 )     (467 )     (25 )     (50 )     (637 )     (25 )
- investment in joint venture entities
            (1 )     (1 )     (45 )     (67 )           5  
- investment in associated entities (including share buy-back)
            1       1             (40 )     1          
- shares in listed securities and other investments
            (1 )     (1 )     (1 )     (14 )     (1 )      
 
           
 
     
 
     
 
     
 
     
 
     
 
 
Investment expenditure
            (668 )     (468 )     (71 )     (171 )     (637 )     (20 )
 
           
 
     
 
     
 
     
 
     
 
     
 
 
Total capital expenditure
            (3,683 )     (2,578 )     (3,332 )     (3,662 )     (3,533 )     (3,288 )
Proceeds from:
                                                       
- sale of property, plant and equipment
            168       118       797       194       197       794  
- sale of patents, trademarks and licences
                              1              
- sale of shares in controlled entities
                        12                    
- sale of joint venture entities and associated entities
            221       155       20                   1  
- sale of listed securities and other investments
            24       17       7       176       41        
- sale of business
                        4       33             2  
 
           
 
     
 
     
 
     
 
     
 
     
 
 
Net cash used in investing activities
            (3,270 )     (2,288 )     (2,492 )     (3,258 )     (3,295 )     (2,491 )
 
           
 
     
 
     
 
     
 
     
 
     
 
 
Cash flows from financing activities
                                                       
Proceeds from:
                                                       
- borrowings
            4,119       2,882       5,914       13,487       4,329       6,521  
- Telstra bonds
                              987              
Repayment of:
                                                       
- borrowings
            (4,274 )     (2,992 )     (6,315 )     (15,441 )     (4,411 )     (6,527 )
- Telstra bonds
            (211 )     (148 )     (582 )     (41 )     (211 )     (582 )
- finance leases principal amount
            (13 )     (9 )     (22 )     (18 )     (11 )     (8 )
Employee share loans (net)
            24       17       33       40       24       33  
Loan to joint venture entity
            (226 )     (158 )                 (226 )      
Dividends paid
    7       (3,186 )     (2,230 )     (3,345 )     (2,831 )     (3,186 )     (3,345 )
Share buy-back
            (1,009 )     (706 )                 (1,009 )      
 
           
 
     
 
     
 
     
 
     
 
     
 
 
Net cash used in financing activities
            (4,776 )     (3,344 )     (4,317 )     (3,817 )     (4,701 )     (3,908 )
 
           
 
     
 
     
 
     
 
     
 
     
 
 
Net increase/(decrease) in cash
            (613 )     (429 )     248       23       (609 )     663  
Foreign currency conversion
                        (18 )     (20 )            
Cash at the beginning of the year
            1,300       910       1,070       1,067       1,152       489  
 
           
 
     
 
     
 
     
 
     
 
     
 
 
Cash at the end of the year (b)
            687       481       1,300       1,070       543       1,152  
 
           
 
     
 
     
 
     
 
     
 
     
 
 

The notes following the financial statements form part of the financial report.

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Telstra Corporation Limited and controlled entities

Statement of Cash Flows (continued)
for the year ended 30 June 2004

                                                         
            Telstra Group
  Telstra Entity
            Year ended 30 June   Year ended 30 June
            2004   2004   2003   2002   2004   2003
    Note
  $m
  US$
  $m
  $m
  $m
  $m
Cash flow notes
                                                       
(a) Reconciliation of net profit to net cash provided by operating activities
                                                       
Net profit
            4,117       2,881       3,394       3,650       4,379       2,251  
Add/(subtract) the following transactions
                                                       
Depreciation and amortisation
    3       3,615       2,531       3,447       3,267       3,228       2,993  
Accrued interest on notes issued by PCCW
            (4 )     (3 )     (15 )     (85 )     (4 )     (15 )
Dividends received from associated entities
    24       1       1       6       9       (142 )      
(Profit)/loss on sale of property, plant and equipment
    3       (40 )     (28 )     (173 )     4       (40 )     (160 )
Profit on sale of patents, trademarks and licences
    3                         (1 )            
Profit on sale of controlled entities
    3                   (5 )     (3 )            
(Profit)/loss on sale of joint venture and associated entities
    3       (170 )     (119 )     (12 )                 1  
(Profit)/loss on sale of listed securities and other corporations
    3       (8 )     (6 )     2       5       (8 )      
Profit on sale of business
    3                   (10 )                 (8 )
Borrowing costs included in the cost of constructed assets
    3       (74 )     (52 )     (105 )     (115 )     (74 )     (105 )
Share of joint venture entities’ net losses
    24       85       60       1,015       79              
Share of associated entities’ net losses
    24       (7 )     (5 )     10       2              
Provision for reduction in value of investments
    3                   26       26       (709 )     3,056  
Provision for reduction in value of convertible note
    3                         96              
Provision for reduction in value of controlled entity receivables
    3                               709       (587 )
Provision for reduction in amount owed by joint venture entity
    3       226       158                   226        
Net foreign currency conversion differences
            3       2       (37 )     (14 )            
Decrease in non cash revenue received in advance
                              225              
Decrease in non cash operating deferred expenditure
                        (8 )     (7 )           (11 )
Other
            6       4       55       31       13       (24 )
Movements in operating assets and liabilities
                                                       
(Increase)/decrease in trade debtors and other debtors
            143       100       4       233       75       (99 )
(Increase)/decrease in inventories
            35       26       (52 )     94       60       (71 )
(Increase)/decrease in deferred expenditure and prepayments
            6       4       48       (45 )     3       77  
(Increase)/decrease in deferred mobile phone handset subsidies
            (104 )     (72 )     (42 )     52       (104 )     (42 )
Decrease in accounts payable and other creditors
            (335 )     (235 )     (271 )     (219 )     (166 )     (156 )
Increase/(decrease) in revenue received in advance
            98       69       (66 )     (338 )     69       (50 )
Increase/(decrease) in net taxes payable
            (125 )     (88 )     9       293       (107 )     70  
Decrease in provisions
            (35 )     (25 )     (161 )     (176 )     (21 )     (58 )
Movement in foreign currency conversion reserve
                        (2 )     35              
 
           
 
     
 
     
 
     
 
     
 
     
 
 
Net cash provided by operating activities
            7,433       5,203       7,057       7,098       7,387       7,062  
 
           
 
     
 
     
 
     
 
     
 
     
 
 
(b) Reconciliation of cash
                                                       
Cash at the end of the year as shown in the statement of cash flows agrees to the net amount of the following items in the notes to the financial statements:
                                                       
Cash assets
    8       687       481       1,300       1,070       543       1,152  
 
           
 
     
 
     
 
     
 
     
 
     
 
 

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Telstra Corporation Limited and controlled entities

Statement of Cash Flows (continued)
for the year ended 30 June 2004

Cash flow notes (continued)

(c) Goods and Services Tax (GST)

Our receipts from trade and other receivables includes estimated GST of $2,030 million (2003: $2,072 million; 2002: $1,975 million) collected by us as agent for the ATO. Our payments of accounts payable and to employees include estimated GST payments made by us for goods and services obtained in undertaking both operating and investing activities. GST paid associated with operating activities amounted to $750 million (2003: $639 million; 2002: $615 million) and GST paid relating to investing activities amounted to $224 million (2003: $356 million; 2002: $342 million).

(d) Significant financing and investing activities that involve components of non cash

Property, plant and equipment

Our property, plant and equipment includes borrowing costs of $57 million (2003: $77 million; 2002: $83 million) which have been included in the cost of constructed assets. These amounts are included in borrowing costs paid in our statement of cash flows.

Sale and leaseback transactions

There were no significant sale and leaseback transactions entered into during fiscal 2004.

During fiscal 2003, we entered into a sale and leaseback on a portfolio of seven office properties for $570 million. We entered into operating leases totalling $518 million in relation to these properties on normal commercial terms of between five and twelve years. The profit on the sale of this property, plant and equipment was $131 million before tax. The cash inflow from this sale is recognised in our proceeds from the sale of property, plant and equipment (refer note 3 for further information).

There were no significant sale and leaseback transactions entered into during fiscal 2002.

Software assets (internal use software assets)

Our software assets include borrowing costs of $17 million (2003: $28 million; 2002: $32 million) which have been included in the cost of constructed assets. These amounts are included in borrowing costs paid in our statement of cash flows.

(e) Financing facilities

Details of credit standby arrangements and loan facilities are shown in note 16.

(f) Acquisitions

Fiscal 2004 - Telstra Group

Trading Post Group, Invizage, and Cable Telecom

On 13 February 2004, we acquired 100% of the share capital of Cable Telecom (GB) Limited (Cable Telecom) for initial cash consideration of $31 million (GBP 13 million) and deferred consideration of $7 million (GBP 3 million) to be paid in fiscal 2005.

On 5 March 2004, we acquired 100% of the share capital of Trading Post (Australia) Holdings Pty Ltd and its controlled entities (Trading Post Group) for initial cash consideration of $636 million and an additional $2 million to be paid in fiscal 2005.

On 31 March 2004, we acquired 75% of the share capital of Invizage Pty Ltd (Invizage) for initial cash consideration of $4 million and deferred consideration of $3 million to be paid in fiscal 2005. The outside equity interest in Invisage is insignificant.

Details of the acquisitions are as follows:

         
    Year ended
    30 June
    2004
Acquisition of controlled entities
  $m
Consideration for acquisitions
       
Cash
    673  
Deferred consideration
    11  
Costs of acquisition
    1  
 
   
 
 
 
    685  
 
   
 
 
Fair value of assets and liabilities acquired by major class
       
Cash
    7  
Receivables
    9  
Property, plant and equipment
    8  
Identifiable intangible assets
    477  
Other assets
    5  
Deferred tax assets
    2  
Payables
    (28 )
Provisions
    (3 )
Finance lease liability
    (1 )
 
   
 
 
Fair value of net assets on gaining control
    476  
Goodwill on acquisition
    209  
 
   
 
 
 
    685  
 
   
 
 
Outflow of cash on acquisitions
       
Consideration for acquisition
    (673 )
Cash balances acquired
    7  
Costs of acquisition
    (1 )
 
   
 
 
 
    (667 )
 
   
 
 

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Table of Contents

Telstra Corporation Limited and controlled entities

Statement of Cash Flows (continued)
for the year ended 30 June 2004

Cash flow notes (continued)

(f) Acquisitions (continued)

Fiscal 2004 - Telstra Entity

NDC and Telstra New Wave

During the year, the Telstra Entity acquired the NDC construction business from our wholly owned subsidiary Network Design and Construction Limited (NDC). This involved the transfer of NDC’s assets, including customer bases and the recognition of $16 million in goodwill which is eliminated on consolidation.

The Telstra Entity also acquired the assets of its wholly owned subsidiary Telstra New Wave Pty Ltd (Telstra New Wave), which involved the acquisition of $14 million in identifiable intangible assets.

Details of the acquisition is as follows:

         
    Year ended
    30 June
    2004
Acquisition of business
  $ m
Consideration for acquisition
       
 
   
 
 
Intercompany loan
    39  
 
   
 
 
Fair value of assets and liabilities acquired by major class
       
Construction WIP
    34  
Inventory
    3  
Property, plant and equipment
    49  
Identifiable intangible assets
    18  
Software
    6  
Other assets
    1  
Payables
    (3 )
Provisions
    (65 )
Accrued expenses
    (12 )
Finance lease liability
    (8 )
 
   
 
 
Fair value of net assets on gaining control
    23  
Goodwill on acquisition
    16  
 
   
 
 
 
    39  
 
   
 
 

There was no cash consideration paid as part of these acquisitions.

Fiscal 2003

TelstraClear

On 9 April 2003, we acquired an additional 41.6% interest in TelstraClear Limited (TelstraClear) giving us 100% ownership of this company and its controlled entities.

Cash consideration for this additional acquisition was $25 million (NZ$26.9 million). As we controlled TelstraClear prior to this transaction, we were already consolidating their results, financial position and cash flows in to the Telstra Group.

Fiscal 2002

TelstraClear, CitySearch and the Telstra CSL Group

On 12 December 2001, we increased our holding in our joint venture entity TelstraClear Limited (TelstraClear) by 8.4% to 58.4%. We consequently ceased equity accounting and consolidated the financial position, financial performance and cash flows of the TelstraClear Group from 1 December 2001. Cash consideration for this acquisition was $40 million (NZ$50 million) for which we received an additional 52,500,000 shares in TelstraClear.

On 23 May 2002, we acquired 100% of the share capital in CitySearch Australia Pty Ltd (CitySearch). Cash consideration for this acquisition was $17 million.

On 28 June 2002, we acquired an additional 40% interest in the Telstra CSL Group giving us 100% ownership of this company and its controlled entities. As consideration for this acquisition, PCCW Limited (PCCW) redeemed the US$750 million convertible note and issued a new US$190 million mandatorily converting note. The fair value of consideration for this acquisition amounted to $992 million. As no cash was involved, this transaction is not reflected in our statement of cash flows. In addition, as we controlled the Telstra CSL Group prior to this transaction, we were already consolidating their results, financial position and cash flows in to the Telstra Group.

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Telstra Corporation Limited and controlled entities

Statement of Cash Flows (continued)
for the year ended 30 June 2004

Cash flow notes (continued)

(f) Acquisitions (continued)

The amount of cash, other assets and liabilities acquired as a result of obtaining our additional 8.4% controlling interest in TelstraClear and our shareholding in CitySearch was as follows:

         
    Year ended
    30 June
    2002
Acquisition of controlled entities
  $ m
Consideration for acquisitions
       
Cash
    56  
Costs of acquisition
    1  
 
   
 
 
 
    57  
 
   
 
 
Fair value of assets and liabilities acquired by major class
       
Net overdraft held on acquiring control
    (5 )
Receivables
    64  
Inventories
    17  
Property, plant and equipment
    777  
Identifiable intangible assets
    249  
Other assets
    8  
Payables
    (55 )
Borrowings
    (406 )
Amounts owed to Telstra Corporation Ltd (a)
    (367 )
Provisions
    (72 )
Finance lease liability
    (10 )
Other liabilities
    (80 )
 
   
 
 
Fair value of net assets on gaining control
    120  
Outside equity interest relating to TelstraClear
    (47 )
Original 50% interest in fair value of TelstraClear’s net assets prior to obtaining increased shareholding
    (56 )
 
   
 
 
Net assets acquired
    17  
Goodwill on acquisition (b)
    40  
 
   
 
 
 
    57  
 
   
 
 
Outflow of cash on acquisitions
       
Consideration for acquisition
    (56 )
Net overdraft held by TelstraClear on gaining control
    (5 )
Costs of acquisition
    (1 )
 
   
 
 
 
    (62 )
 
   
 
 

(a) Included in our repayment of borrowings line in the statement of cash flows is a $367 million loan provided to TelstraClear. This funding was used to facilitate the purchase of the Clear Communications Limited Group.

(b) Included in our goodwill on acquisition is $31 million relating to TelstraClear. Goodwill recognised from the original acquisition of our 50% interest in TelstraClear was $49 million as at 1 December 2001.

Upon acquisition of our additional 8.4% controlling interest, the total goodwill relating to TelstraClear was $80 million.

(g) Disposals and entities deconsolidated

Fiscal 2004 and fiscal 2003

There were no significant disposals of investments during fiscal 2004 or fiscal 2003.

Fiscal 2002

Keycorp and Vishesh Communications

During fiscal 2002, we deconsolidated our interests in Keycorp Limited (Keycorp) and Telstra Vishesh Communications Private Limited (Telstra VComm). We signed a deed poll effective 28 June 2002, which gave up our rights to appoint a majority of the directors to the Board of Keycorp. As a result, we no longer had the capacity to control the company and deconsolidated its statement of financial position as at that date.

On 13 May 2002, we sold our ordinary shareholding in Telstra VComm and acquired non voting preference shares for $11 million on the same date. As a result of this transaction, we no longer control this company and deconsolidated its statement of financial position.

The cash, other assets and liabilities deconsolidated as a result of these transactions were as follows:

         
    Year ended
    30 June
Assets and liabilities   2002
deconsolidated by major class
  $m
Carrying amounts of assets and liabilities deconsolidated by major class
       
Net overdrafts held on deconsolidation
    (12 )
Receivables
    17  
Inventories
    24  
Property, plant and equipment
    11  
Intangible assets
    18  
Other assets
    1  
Payables
    (27 )
Borrowings
    (47 )
Provisions
    (3 )
 
   
 
 
Net assets deconsolidated
    (18 )
 
   
 
 
Inflow of cash on deconsolidation
       
Net overdrafts held
    (12 )
 
   
 
 

The inflow of cash relating to overdrafts held on deconsolidation has been offset against our payments for shares in controlled entities in the statement of cash flows.

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Telstra Corporation Limited and controlled entities

Statement of Changes in Shareholders’ Equity
for the year ended 30 June 2004

Telstra Group

                                                                 
            Reserves
               
                    Foreign           Consolid-                
    Contributed   Asset   currency           ation           Outside    
    equity   revaluation   translation   General   fair value   Retained   equity    
    (i)   (ii)   (iii)   (iv)   (v)   profits   interests   Total
    $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
Balance at 30 June 2001
    6,433       32       (25 )     4             6,795       483       13,722  
- change in outside equity interests’ capital, reserves and accumulated losses (apart from interests in net loss)
                                        (445 )     (445 )
- net profit/(loss)
                                  3,661       (11 )     3,650  
- reserves recognised on equity accounting our interest in joint venture entities and associated entities
                62       (21 )                       41  
- adjustment on translation of financial statements of non-Australian controlled entities
                (87 )                             (87 )
- dilution of outside equity interest on acquisition of controlled entity through additional share issue
                                  29       (29 )      
- fair value adjustment on acquisition of controlling interest in joint venture entity
                            54       1             55  
- transfer of foreign currency translation reserve on sale of controlled entities
                (5 )                 5              
- dividends (note 7)
                                  (2,830 )           (2,830 )
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Balance at 30 June 2002
    6,433       32       (55 )     (17 )     54       7,661       (2 )     14,106  
- increase to opening retained profits on adoption of new accounting standard (vi)
                                  1,415             1,415  
- change in outside equity interests’ capital, reserves and accumulated losses (apart from interests in net loss)
                                  (8 )     39       31  
- net profit/(loss)
                                  3,429       (35 )     3,394  
- reserves recognised on equity accounting our interest in joint venture entities and associated entities
                (21 )     3                         (18 )
- adjustment on translation of financial statements of non-Australian controlled entities
                (161 )                             (161 )
- fair value adjustment on acquisition of controlling interest in joint venture entity
                            (4 )     4              
- transfer of foreign currency translation reserve and general reserve on sale of controlled entities and associates
                (3 )     22             (19 )            
- dividends (note 7)
                                  (3,345 )           (3,345 )
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Balance at 30 June 2003
    6,433       32       (240 )     8       50       9,137       2       15,422  

(continued over page)

The notes following the financial statements form part of the financial report.

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Telstra Corporation Limited and controlled entities

Statement of Changes in Shareholders’ Equity (continued)

Telstra Group

                                                                 
            Reserves
               
                    Foreign           Consolid-                
    Contributed   Asset   currency           ation           Outside    
    equity   revaluation   translation   General   fair value   Retained   equity    
    (i)   (ii)   (iii)   (iv)   (v)   profits   interests   Total
    $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
Balance at 30 June 2003
    6,433       32       (240 )     8       50       9,137       2       15,422  
- change in outside equity interests’ capital, reserves and accumulated losses (apart from interests in net loss)
                                        1       1  
- net profit/(loss)
                                  4,118       (1 )     4,117  
- reserves recognised on equity accounting our interest in joint venture entities and associated entities
                (5 )                             (5 )
- adjustment on translation of financial statements of non-Australian controlled entities
                21                               21  
- fair value adjustment on acquisition of controlling interest in joint venture entity
                            (6 )     6              
- transfer of foreign currency translation reserve and general reserve on sale of controlled entities and associates
                38       (3 )           (35 )            
- share buy-back (vii)
    (360 )                             (649 )           (1,009 )
- dividends (note 7)
                                  (3,186 )           (3,186 )
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Balance at 30 June 2004
    6,073       32       (186 )     5       44       9,391       2       15,361  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Balance at 30 June 2004 US$m
    4,251       22       (130 )     4       31       6,574       1       10,753  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 

(i)   Refer to note 18 for details of our contributed equity.

(ii) The asset revaluation reserve was previously used to record revaluations in the value of non current assets. Under AASB 1041: “Revaluation of Non-Current Assets”, we have previously deemed the carrying value of our property, plant and equipment assets (refer to note 12) to be cost. As a result, the asset revaluation reserve may no longer be used to record the writedowns of these assets to recoverable amount. Any writedowns of these assets to recoverable amount must be made through the statement of financial performance.

As a consequence of applying the cost method of accounting, we have discontinued our policy of revaluing property, plant and equipment upwards. The asset revaluation reserve can no longer be used for distribution to shareholders or for offsetting revaluation decrements due to legal and accounting restrictions.

(iii) The foreign currency translation reserve is used to record exchange differences arising from the conversion of the financial statements of our self sustaining non-Australian operations into Australian dollars. Conversion of operations where entities operate on their own are taken to the foreign currency translation reserve, while conversion of those entities that operate with us are taken to the statement of financial performance.

This reserve is also used to record our percentage share of exchange differences arising from equity accounting our non-Australian investments in joint venture entities and associated entities. The foreign currency translation reserve applicable to joint venture entities and associated entities is shown in note 24.

(iv) The general reserve represents our share of the capital reserve of joint venture entities and associated entities as a result of equity accounting. The amount of reserves applicable to these investments is shown in note 24.

(v) The consolidation fair value reserve represents our share of the fair value adjustments to TelstraClear Limited net assets upon acquisition of a controlling interest. The reserve balance is amortised over the useful life of the underlying revalued assets (average 18 years).

(vi) Due to the first time application of accounting standard AASB 1044: “Provisions, Contingent Liabilities and Contingent Assets” during fiscal 2003, we adjusted the opening balance of retained profits at 1 July 2002 by the amount of the dividend provided for as at 30 June 2002.

(vii) On 24 November 2003, we completed an off-market share buy-back of 238,241,174 ordinary shares as part of our ongoing capital management program. Refer to note 18 contributed equity for details on our share buy-back.

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Telstra Corporation Limited and controlled entities

Statement of Changes in Shareholders’ Equity (continued)
for the year ended 30 June 2004

Telstra Entity

                                 
            Asset        
    Contributed   revaluation   Retained    
    equity   reserve   profits   Total
    $m
  $m
  $m
  $m
Balance at 30 June 2001
    6,433       277       7,012       13,722  
- net profit
                2,725       2,725  
- dividends (note 7)
                (2,830 )     (2,830 )
 
   
 
     
 
     
 
     
 
 
Balance at 30 June 2002
    6,433       277       6,907       13,617  
- increase to opening retained profits on adoption of new accounting standard
                1,415       1,415  
- net profit
                2,251       2,251  
- dividends (note 7)
                (3,345 )     (3,345 )
 
   
 
     
 
     
 
     
 
 
Balance at 30 June 2003
    6,433       277       7,228       13,938  
- net profit
                4,379       4,379  
- share buy-back
    (360 )           (649 )     (1,009 )
- dividends (note 7)
                (3,186 )     (3,186 )
 
   
 
     
 
     
 
     
 
 
Balance at 30 June 2004
    6,073       277       7,772       14,122  
 
   
 
     
 
     
 
     
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements

1. Summary of accounting policies

In this financial report, we, us, our, Telstra and the Telstra Group - all mean Telstra Corporation Limited, an Australian corporation and its controlled entities as a whole. Telstra Entity is the legal entity, Telstra Corporation Limited.

Our financial or fiscal year ends on 30 June. Unless we state differently, the following applies:

  year, fiscal year or financial year means the year ended 30 June;
 
  balance date means the date 30 June; and

  2004 means fiscal 2004 and similarly for other fiscal years.

The main accounting policies we used in preparing the financial report of the Telstra Entity and the Telstra Group are listed below. These are presented to assist your understanding of the financial reports. These accounting policies are consistent with those adopted in previous periods, unless a change in accounting policy has been made and brought to your attention.

1.1 Basis of preparation of the financial report

This financial report is a general purpose financial report prepared in accordance with:

  the Australian Corporations Act 2001;

  Accounting Standards applicable in Australia;

  other authoritative pronouncements of the Australian Accounting Standards Board;

  Urgent Issues Group Consensus Views; and

  Australian generally accepted accounting principles (AGAAP).

This financial report is prepared in accordance with historical cost, except for some categories of investments that are equity accounted. Cost is the fair value of the consideration given in exchange for net assets acquired.

In preparing this financial report, we have been required to make estimates and assumptions that affect:

  the reported amounts of assets and liabilities;
 
  the disclosure of contingent assets and liabilities; and
 
  revenues and expenses for the year.

Actual results could differ from those estimates.

Note 30 contains a reconciliation of the major differences between our financial report prepared under Australian generally accepted accounting principles (AGAAP) and those applicable under United States generally accepted accounting principles (USGAAP).

United States dollar conversions

This financial report has been prepared using Australian dollars (A$). For the convenience of readers outside Australia we have converted our statement of financial performance, statement of financial position, statement of cash flows and USGAAP disclosures from A$ to US$ for fiscal 2004.

These conversions appear under columns headed “US$m” and represent rounded millions of US dollars. The conversion has been made using the noon buying rate in New York City for cable transfers in non-US currencies. This rate is certified for custom purposes by the Federal Reserve Bank of New York. The rate on 30 June 2004 was A$1.00 = US$0.70.

These conversions are indicative only and do not mean that the A$ amounts could be converted to US$ at the rate indicated.

1.2 Change in accounting policies

The following accounting policy changes occurred during fiscal 2004.

Revenue arrangements with multiple deliverables

It is our policy to prepare our financial statements to satisfy both AGAAP and USGAAP in relation to revenue recognition and, in cases where there is no conflict between the two, we ensure that we incorporate the more detailed requirements in both AGAAP and USGAAP financial statements.

In November 2002, the Emerging Issues Task Force in the US reached a consensus on Issue No. 00-21 (EITF 00-21), “Revenue Arrangements with Multiple Deliverables”. EITF 00-21 is applicable to us from 1 July 2003.

EITF 00-21 requires that where two or more revenue-generating activities or deliverables are sold under a single arrangement, each deliverable that is considered to be a separate unit of accounting under EITF 00-21 should be accounted for separately. When the deliverables in a multiple deliverable arrangement are not considered to be separate units of accounting, the arrangement is accounted for as a single unit.

We allocate the consideration from the revenue arrangement to its separate units based on the relative fair values of each unit. If the fair value of the delivered item is not available, then revenue is allocated based on the difference between the total arrangement consideration and the fair value of the undelivered item. The revenue allocated to each unit under EITF 00-21 is then recognised in accordance with our revenue recognition policies described in note 1.21 “Revenue”.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.2 Change in accounting policies (continued)

We currently have a number of arrangements with our customers that are considered to be distinguishable into separate units of accounting under EITF 00-21. These are:

  mobile handsets that are offered as part of a mobile network contract or sold as part of a prepaid phone package;

  broadband internet installation kits, where a modem is provided, and satellite internet packages; and

  advertising in the Yellow Pages printed and online directories.

We have assessed the requirements of EITF 00-21 and determined that there is no material impact on our statement of financial performance or statement of financial position as at and for the year ended 30 June 2004 in relation to these arrangements.

The following accounting policy changes occurred during fiscal 2003.

Provision for dividends

Due to the application of accounting standard AASB 1044: “Provisions, Contingent Liabilities and Contingent Assets” for the year ended 30 June 2003 and subsequent reporting periods, a provision can no longer be raised at balance date if the dividend is declared after that date. As a result, during the year ended 30 June 2003, we changed our accounting policy to reflect this position and we now provide for a dividend in the period in which it is declared. There has been no change in the timing of dividends declared by the directors and as a result we will continue to make a public announcement of the dividend after balance date.

When the declaration date is after balance date but before completion of the financial report, we disclose the dividend as an event occurring after balance date, refer note 28.

The transitional provisions of this standard required a write-back of the provision raised as at 30 June 2002 to opening retained profits in fiscal 2003. The effect of the revised policy was to increase consolidated retained profits and decrease provisions at the beginning of the year ended 30 June 2003 by $1,415 million. No adjustment has been made to the year ended 30 June 2002 statement of financial performance, statement of financial position or cash flows.

The restatement of our retained profits and provisions for the years ended 30 June 2003 and 30 June 2002 is disclosed as follows to show the information as if the accounting policy had always been applied:

                                 
    Telstra Group
  Telstra Entity
    As at 30 June   As at 30 June
    (Restated)   (Restated)
    2003   2002   2003   2002
    $m
  $m
  $m
  $m
Restatement of retained profits
                               
Previously reported retained profits at beginning of year
    7,661       6,795       6,907       7,012  
Reversal of prior year dividend provided for
    1,415       1,416       1,415       1,416  
Profit after income tax expense
    3,429       3,661       2,251       2,725  
Other movements in retained profits
    (23 )     35              
Dividends - interim dividend and prior year final ordinary dividend paid (refer note 7)
    (3,345 )     (2,831 )     (3,345 )     (2,831 )
 
   
 
     
 
     
 
     
 
 
Restated retained profits at end of year
    9,137       9,076       7,228       8,322  
 
   
 
     
 
     
 
     
 
 
Restatement of current provisions
                               
Current provisions at end of year (refer note 17)
    353       1,903       284       1,723  
Adjustment for change in accounting policy
          (1,415 )           (1,415 )
 
   
 
     
 
     
 
     
 
 
Restated current provisions at end of year
    353       488       284       308  
 
   
 
     
 
     
 
     
 
 

There were no accounting policy changes made during fiscal 2002.

1.3 Recently issued accounting standards to be applied in Australia in future periods

The adoption of the Australian equivalents of international financial reporting standards (IFRS) will apply in future financial reports. The impact of these Australian accounting standards has not yet been determined. Refer to 1.4 Adoption of International Financial Reporting Standards below.

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Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.4 Adoption of International Financial Reporting Standards

We will be required to comply with the Australian equivalents of the International Financial Reporting Standards (IFRS), as issued by the Australian Accounting Standards Board, when the company reports for the half-year ending 31 December 2005 and year ending 30 June 2006.

The transitional rules for adoption of IFRS for the first time require that we restate our comparative financial statements using Australian equivalents of IFRS, except for AASB 132: “Financial Instruments: Disclosure and Presentation” and AASB 139: “Financial Instruments: Recognition and Measurement”.

Currently we provide two years of comparative financial information in our financial statements to comply with the US Securities and Exchange Commission (SEC) requirements. However the SEC has proposed relief from this requirement. Under the SEC proposal, foreign registered companies will have the option to provide only one year of comparatives when applying the Australian equivalents of IFRS. This means we may have the option to apply the Australian equivalents of IFRS retrospectively from 1 July 2004. If the proposal of the SEC is not approved, we will determine the transitional impacts of applying the Australian equivalent of IFRS as at 1 July 2003. The transitional impacts will be different at each of the potential dates for comparative reporting.

Most of the adjustments required on transition are required to be made to opening retained earnings at the beginning of the first comparative period, however transitional adjustments relating to those standards where comparatives are not required will only be made at 1 July 2005. The key differences between our accounting policies under AGAAP and IFRS identified to date are summarised below. This summary should not be taken as an exhaustive list of all the differences between current AGAAP and the Australian equivalents of IFRS, but it does represent our major transitional impacts.

We have established a formal IFRS project team to manage the convergence to IFRS and ensure we are prepared to report for the first time in accordance with the timetable outlined above. The IFRS project team is monitored by a governance committee comprising senior members of management, and reports regularly to the Audit Committee of the Telstra Board on the progress towards adoption.

Planning and technical evaluation have largely been completed, and we are well advanced in determining the impact of adopting the Australian equivalents of IFRS. We expect the impact analysis to be completed during fiscal 2005, enabling us to effectively manage the implementation of changes required ahead of the 1 July 2005 application date.

The following areas have been identified as significant in terms of level of activity to substantiate the impact on our financial report and/or the potential transitional adjustment.

(a) AASB 2: “Share-Based Payment” (AASB 2)

We currently recognise an expense for all restricted shares, performance rights, deferred shares, and Telstra shares (consisting of “directshares” and “ownshares”) issued. This expense is equal to the funding provided to the Telstra Growthshare Trust to purchase Telstra shares on market to underpin these equity instruments, and is recognised in full in the statement of financial performance when the funding is provided. We do not currently recognise an expense for options issued. For further information regarding our employee share plans, refer to note 19.

On adoption of AASB 2, we will recognise an expense for all share-based remuneration, determined with reference to the fair value of the equity instruments issued. A transitional adjustment to recognise the difference between the expense recognised for AGAAP and the fair value of all equity instruments issued will be made retrospectively against opening retained earnings at transition date. We currently apply a similar concept of expensing share-based remuneration in our USGAAP reconciliation. For information on the approach applied in the USGAAP reconciliation, refer to note 30(k).

(b) AASB 112: “Income Taxes” (AASB 112)

On transition to AASB 112, a new method of accounting for income taxes, known as the “balance sheet liability method”, will be adopted, replacing the “tax effect income statement” approach currently used by Australian companies. Under the new method we will recognise deferred tax balances in the statement of financial position when there is a difference between the carrying value of an asset or liability and its tax base. It is expected that adoption of AASB 112 may require us to carry higher levels of deferred tax assets and liabilities, although at this stage our IFRS project has not identified a material transitional adjustment. The most significant area where the carrying value of an asset will differ from its tax base is expected to be assets that have been revalued in past reporting periods.

(c) AASB 119: “Employee Benefits” (AASB 119)

We do not currently recognise an asset or liability in our statement of financial position for the net position of the defined benefit schemes we sponsor in Australia and Hong Kong. Adoption of the Australian equivalent of IFRS, AASB 119, will cause us to recognise the net position of each scheme as a transitional adjustment in the statement of financial position, with a corresponding entry to the statement of financial performance. The transitional adjustment will be based on actuarial valuations of each scheme at transition date determined in accordance with AASB 119.

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Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.4 Adoption of International Financial Reporting Standards (continued)

(c) AASB 119: “Employee Benefits” (AASB 119) (continued)

The transitional adjustment could be an increase or decrease in retained earnings, depending on the funding position of each scheme at the date of transition. After the application date of 1 July 2005, movements reflecting the change in value of the schemes will be recognised in the statement of financial performance and is likely to result in increased earnings volatility.

For our USGAAP reconciliation, we recognise the impact of defined benefit schemes as required by SFAS 87 “Employers’ Accounting for Benefits”. The approach under existing US requirements does however differ to some extent from the requirements of AASB 119. For information on our existing approach under USGAAP, refer note 30(f).

(d) AASB 121: “Changes in Foreign Exchange Rates” (AASB 121)

Under the transitional rules of AASB 1 “First Time Adoption of Australian Equivalents to International Financial Reporting Standards” we can take advantage of an exception that permits the resetting of the foreign currency translation reserve (FCTR) to nil as at the date of transition to the Australian equivalents of IFRS. As at 30 June 2004 we had a debit balance of $187 million in the FCTR. Should we elect to apply this exemption on transition to AASB 121, the balance in the FCTR will be reset to nil, taking a debit transitional adjustment to retained earnings.

Translation differences in relation to our foreign controlled entities subsequent to transition to IFRS will continue to be recorded in the FCTR. The gain or loss on a future disposal of a foreign controlled entity will exclude the translation differences that arose before the date of transition to IFRS.

AASB 121 requires goodwill arising on the acquisition of a foreign controlled entity, and any other fair value adjustments to the carrying value of assets and liabilities arising on acquisition, to be expressed in the functional currency of the foreign operation. As at 30 June 2004 we had goodwill of $2,104 million, representing goodwill on the acquisition of our foreign controlled entities, Hong Kong CSL Limited (HKCSL) and TelstraClear Limited (TelstraClear). Under AGAAP, these goodwill balances are fixed in AUD.

On transition to AASB 121 we will restate these goodwill balances using the functional currency of HKCSL and TelstraClear at the original date of acquisition of the investment. The financial impact of restating the goodwill balances will be taken as a transitional adjustment against retained earnings and will reduce the balance of intangible assets. As a result of applying AASB 121 in relation to foreign denominated goodwill there is the potential for increased volatility in the FCTR.

(e) AASB 123: “Borrowing Costs” (AASB 123)

In accordance with AGAAP, we capitalise borrowing costs incurred in respect of internally constructed property, plant and equipment that meets the criteria of ‘qualifying assets’. The benchmark treatment required under IFRS is to expense borrowing costs, however AASB 123 does allow the alternative treatment of capitalising these costs where they relate to qualifying assets. A decision to write off the capitalised amount of borrowing costs on transition to AASB 123 would give rise to a reduction in opening retained earnings and would have the impact of reducing depreciation and increasing our interest expense in subsequent reporting periods. As at 30 June 2004, the Telstra Group had accumulated unamortised capitalised interest of $430 million. At this stage there has been no decision on whether we will continue to capitalise interest or expense it as incurred.

(f) AASB 128: “Investment in Associates” (AASB 128)

AASB 128 requires amounts that are in substance part of the net investment in associates to be accounted for as part of the carrying value of the investment for the purposes of equity-accounting the results of the associate. Accordingly, we may be required to classify amounts that are not currently recorded in the carrying value of our investment in associates as an extension of our equity investment.

This treatment would give rise to the continuation of equity accounting of our share of the operating profits and losses of our associates where they are incurring losses and have balances as described above. This may result in a reduction in our net consolidated assets.

As at 30 June 2004 we have a non-current asset of $208 million, representing a capacity prepayment with our associate Reach Ltd (Reach). On transition to AASB 128 this non-current asset may be deemed to be an extension of our investment in Reach and reclassified as a non-current investment in an associate. This reclassification would trigger equity accounting. As at 30 June 2004 we have sufficient accumulated equity accounting losses from Reach to eliminate this investment balance on transition to AASB 128.

A similar approach to that required under AASB 128 is currently applied in our USGAAP reconciliation. Refer to note 30(o) for additional information on the impact of this approach on our USGAAP results.

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Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.4 Adoption of International Financial Reporting Standards (continued)

(g) AASB 138: “Intangible Assets” (AASB 138)

Our current accounting policy is to amortise goodwill over the period of expected benefit. Goodwill acquired in a business combination will no longer be amortised under the Australian equivalent of IFRS, but instead will be subject to impairment testing at each reporting date, or upon the occurrence of triggers that may indicate a potential impairment. If there is an indication of impairment, it will be recognised immediately in the statement of financial performance. The prohibition of amortisation of goodwill will have the effect of reducing operating expenses and therefore improve reported profits of the Telstra Group, subject to any impairment charges that may be required from time to time. The amortisation charge for the Telstra Group in the financial year ended 30 June 2004 was $123 million.

Development expenditure on internally developed software that meets certain criteria set out in AASB 138 will continue to be capitalised. These costs will be reclassified from other non-current assets to intangible assets on transition to AASB 138. We do not expect a transitional adjustment in our statement of financial performance in relation to this development expenditure.

(h) AASB 132: “Financial Instruments: Disclosure and Presentation” (AASB 132) and AASB 139: “Financial Instruments: Recognition and Measurement” (AASB 139)

Application of AASB 132/139 is required to be adopted prospectively from 1 January 2005. Telstra will therefore not be required to apply these standards until 1 July 2005. Transitioning to AASB 132/139 prior to this date may be permissible, subject to being in a position to meet the requirements of these standards as at the earlier transition date. An early transition to AASB 132/139 would provide relevant comparative financial information in the first financial statements presented in accordance with the Australian equivalent of IFRS standards. We have not yet determined whether we will make an early transition.

Under AASB 132/139, our accounting policy will change to recognise our financial instruments in the statement of financial position and to record all derivatives and most financial assets at fair market value. AASB 139 recognises fair value hedge accounting, cash flow hedge accounting and hedges of investments in foreign operations. Fair value and cash flow hedge accounting can only be considered where effectiveness tests are met on both a prospective and retrospective basis. Ineffectiveness outside the prescribed range precludes the use of hedge accounting, which may result in significant volatility in the statement of financial performance.

We will carry all derivative contracts, whether used as hedging instruments or otherwise, at fair value in the statement of financial position. We expect to use a combination of fair value and cash flow hedging in respect of our foreign currency and interest rate risk hedges of foreign currency borrowings. The use of cash flow hedging will create some volatility in equity reserve balances. The impact on our opening retained earnings at transition will depend on the value of our derivatives at that date.

The change in accounting for derivative instruments required by AASB 139 is reasonably consistent with the approach used under USGAAP. The impact of applying SFAS 133: “Accounting for Derivative Instruments and Hedging Activities” is described in note 30(m). In applying AASB 139 we do, however, expect to have more qualifying cash flow hedges than under USGAAP and a higher degree of effectiveness, minimising the transitional adjustment against retained earnings.

1.5 Principles of consolidation

Our consolidated financial report includes the assets and liabilities of the Telstra Entity and its controlled entities as a whole as at the end of the financial year and the consolidated results and cash flows for the financial year. The effect of all intergroup transactions and balances are eliminated in full from our consolidated financial report.

Where we do not control an entity for the whole year, results and cash flows for those entities are only included from the date on which control commences, or up until the date on which there is a loss of control.

Our consolidated retained profits include controlled entities’ retained profits/accumulated losses from the time they became a controlled entity until control ceases. Outside equity interests in the results and equity of controlled entities are shown separately in our consolidated statement of financial performance and consolidated statement of financial position.

The financial statements of controlled entities are prepared for the same reporting period as the Telstra Entity, using consistent accounting policies. Adjustments are made to bring into line any dissimilar accounting policies.

An entity is considered to be a controlled entity where we are able to dominate decision making, directly or indirectly, relating to the financial and operating policies of that entity to enable it to operate with us in achieving our objectives. Our controlled entities are listed in note 23.

Investments in associated entities and joint ventures are accounted for as set out in note 1.11.

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Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.6 Foreign currency translation

(a) Transactions

Foreign currency transactions are converted into Australian currency at market exchange rates applicable at the date of the transactions. Amounts payable or receivable in foreign currencies at balance date are converted into Australian currency at market exchange rates at balance date. Any currency translation gains and losses that arise are included in our net profit or loss for the year. Where we enter into a hedge for a specific expenditure commitment or for the construction of a qualifying asset, currency translation gains and losses and hedging costs on forward foreign currency contracts are deferred and included with the expenditure commitment or cost of the asset.

Where we enter into a hedge for general expenditure commitments or for the construction of a non-qualifying asset, currency translation gains and losses are recorded in the statement of financial performance in the same period as the currency translation differences on the underlying transaction being hedged. Costs of such contracts are amortised over the life of the hedge contract.

Premiums and discounts on forward foreign currency contracts arising at the time of entering into the hedge are deferred and amortised over the life of the contract and included in borrowing costs.

(b) Translation of financial reports of foreign operations

Non-Australian entities that operate with us (“integrated” entities)

Where our non-Australian operations, either directly or indirectly, rely on us financially and operationally, we translate their financial reports to Australian dollars using a method known as the temporal method of accounting.

Under this method:

  monetary statement of financial position items, such as cash and receivables, are translated into Australian dollars using market exchange rates at balance date;

  non monetary statement of financial position items (including equity at the date of investment) are translated at market exchange rates applicable at the date of the transactions (or at the date of revaluation);

  statements of financial performance are translated into Australian dollars at average exchange rates for the year, unless there are significant identifiable transactions, which are translated at the exchange rate that existed on the date of the transaction; and

  currency translation gains and losses are recorded in the statement of financial performance.

Non-Australian entities that operate on their own (“self-sustaining” entities)

Where our non-Australian operations operate independently of us both financially and operationally, we translate their financial reports to Australian dollars using the current rate method of accounting.

Under this method:

  assets and liabilities are translated into Australian dollars using market exchange rates at balance date;

  shareholders’ equity at the date of investment is translated into Australian dollars at the exchange rate current at that date. Movements post-acquisition (other than retained profits/ accumulated losses) are translated at the exchange rates current at the dates of those movements;

  statements of financial performance are translated into Australian dollars at average exchange rates for the year, unless there are significant identifiable transactions, which are translated at the exchange rate that existed on the date of the transaction; and

  currency translation gains and losses are recorded in the foreign currency translation reserve.

Exchange differences relating to foreign currency monetary items forming part of the net investment in a self sustaining foreign entity, together with hedges of such monetary items and related tax effects, are eliminated against the foreign currency translation reserve on consolidation of the foreign entity’s financial report.

Upon disposal or partial disposal of a self sustaining entity, the balance of the foreign currency translation reserve relating to the entity, or the part disposed of, is transferred to retained profits.

1.7 Cash and cash equivalents (note 8)

Cash includes cash at bank and on hand, bank deposits, bills of exchange and commercial paper with an original maturity date not greater than three months.

Bank deposits are recorded at amounts to be received and interest revenue is recognised on an effective yield to maturity basis.

Bills of exchange and commercial paper are valued at amortised cost with interest revenue recognised on an effective yield to maturity basis.

The statement of cash flows discloses cash net of outstanding bank overdrafts. There were no bank overdrafts as at balance date in fiscal 2004 or fiscal 2003.

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Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.8 Receivables (note 9)

Trade debtors are recorded at amounts to be received. A provision for doubtful debts is raised based on a review of outstanding amounts at balance date. Bad debts specifically provided for in previous years are recorded against the provision for doubtful debts (the provision is reduced). In all other cases, bad debts are written off as an expense directly in the statement of financial performance.

Bills of exchange and commercial paper are valued at amortised cost with interest revenue recognised on an effective yield to maturity basis.

Receivables from related parties are recognised and carried at the nominal amount due. Interest is taken up as income on an accrual basis.

Employee share loans are carried at the amount advanced to each employee, less after tax dividend repayments and loan repayments. The outstanding principal on these loans is mainly interest free. The current portion of the loan receivable is calculated using estimated loan repayments expected to be received from tax adjusted dividend payments and estimated loan repayments as a result of staff exiting the employee share plans described in note 19.

1.9 Inventories (note 10)

Our finished goods include goods available for sale, and material and spare parts to be used in constructing and maintaining the telecommunications network. We value inventories at the lower of cost and net realisable value.

We allocate cost to the majority of inventory items on hand at balance date using the weighted average cost basis. For the remaining quantities on hand, actual cost is used.

Current inventories are inventory items held for resale or items to be consumed into the telecommunications network within one year.

Non current inventories are items which will be consumed into the telecommunications network after one year.

1.10 Construction contracts (note 10)

(a) Valuation

We record construction contracts in progress at cost (net of any provision for foreseeable losses) less progress billings where profits are yet to be recognised.

Cost includes:

  both variable and fixed costs directly related to specific contracts;

  amounts which can be allocated to contract activity in general and which can be allocated to specific contracts on a reasonable basis; and

  costs expected to be incurred under penalty clauses, warranty provisions and other variances.

Where a significant loss is estimated to be made on completion, a provision for foreseeable losses is brought to account and recorded against the gross amount of construction work in progress.

(b) Recognition of profit

Profit is recognised on an individual project basis using the percentage of completion method. The percentage of completion is calculated based on estimated costs of completion (refer to note 1.21(d)).

Profits are recognised when:

  the stage of contract completion can be reliably determined;

  costs to date can be clearly identified; and

  total contract revenues to be received and costs to complete can be reliably estimated.

(c) Disclosure

The construction work in progress balance is recorded in current inventories after deducting progress billings (refer note 10). Where progress billings exceed the balance of construction work in progress the net amount is shown as a current liability within other creditors.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.11 Investments (note 11)

(a) Controlled entities

Our investments in controlled entities are valued at cost less any amount provided for reduction in the investment value.

(b) Joint venture entities and associated entities

(i) Joint venture entities

A joint venture entity is a contractual arrangement (in the form of an entity) whereby two or more parties take on an economic activity which is governed by joint control. Joint control involves the contractually agreed sharing of control over an entity where two or more parties must consent to all major decisions. Our interests in joint venture entities that are:

  partnerships are accounted for using the equity method of accounting in the Telstra Group and Telstra Entity financial statements; and

  not partnerships are accounted for using the equity method of accounting in the Telstra Group financial statements and the cost method in the Telstra Entity financial statements.

Our policy for accounting for joint venture entities is otherwise consistent with that detailed for our associated entities below.

(ii) Associated entities

Where we hold an interest in the equity of an entity and are able to apply significant influence to the decisions of the entity, that entity is an associated entity. Associated entities are accounted for using the equity method of accounting in the Telstra Group financial statements and the cost method in the Telstra Entity financial statements.

Under the equity method of accounting we adjust the initial recorded amount of the investment for our share of:

  net profits or losses after tax since the date of investment;

  reserve movements since the date of investment;

  unrealised profits or losses;

  notional goodwill amortisation;

  dividends or distributions received; and

  deferred profit brought to account.

Our share of all of these items, apart from dividends or distributions received and reserves, is recorded in the statement of financial performance.

Notional goodwill on acquisition of an interest in a joint venture entity or associated entity is amortised over the expected period of benefit, limited to a maximum of 20 years from the date of acquisition.

This amortisation is recorded in the share of net profits or losses of joint venture entities and associated entities line in the statement of financial performance.

Where we contribute or sell businesses or assets to a joint venture entity or associate in which we retain an ownership interest, a portion of the profit arising on contribution or sale is deferred. The amount deferred is determined with reference to our ownership percentage in the joint venture entity or associated entity. The deferred amount is released to the statement of financial performance through the equity accounted results over a period consistent with the utilisation of the underlying assets.

We also assess the recoverable amount of our equity accounted investments at each reporting date to ensure the equity accounted carrying amount does not exceed the recoverable amount. Where the equity accounted amount of an investment has been reduced to recoverable amount, we only reverse reductions to the extent the new recoverable amount at balance date exceeds the carrying amount at that date.

Where the equity accounted amount of our investment in an entity falls below zero, we suspend the equity method of accounting and record the investment at zero. When this occurs, the equity method of accounting does not recommence until our share of profits and reserves exceeds the cumulative prior year share of losses and reserve reductions.

(c) Joint venture operations

A joint venture operation means a contractual arrangement (that is not a joint venture entity) whereby two or more parties undertake an economic activity that is governed by joint control. This usually involves the shared use of assets. Joint control involves the contractually agreed sharing of control where two or more parties must consent to all major decisions. Where the investment is significant, we record assets and liabilities relating to our share of each asset and liability used in the joint venture operation. We record expenses based on our percentage ownership interest in the joint venture. We record revenue from the sale or use of our share of the output as described in our revenue policy (refer note 1.21).

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Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.11 Investments (note 11) (continued)

(d) Listed securities and investments in other corporations

Listed securities and investments in other corporations are valued at cost less any amount provided for permanent reduction in their value.

Net fair values of our investments are calculated on the following bases:

  for listed securities traded in an organised financial market we use the current quoted market bid price at balance date; and

  for investments in unlisted securities not traded in an organised financial market, fair value is determined by reference to the net assets of the unlisted security.

1.12 Recoverable amount of non current assets

Non current assets measured using the cost basis are written down to recoverable amount where their carrying value exceeds this recoverable amount.

The recoverable amount of an asset is the net amount expected to be recovered through the cash inflows and outflows arising from its continued use and subsequent disposal. Where net cash inflows are derived from a group of assets working together, recoverable amount is determined on the basis of the relevant group of assets. We recognise any decrement in the carrying value as an expense in the statement of financial performance in the reporting period in which the recoverable amount write down occurs.

The expected net cash flows included in determining recoverable amounts of non current assets are discounted to their present values using a market determined, risk adjusted, discount rate.

1.13 Property, plant and equipment (note 12)

(a) Acquisition

Items of property, plant and equipment are recorded at cost and depreciated as described in note 1.13(c). The cost of our constructed property, plant and equipment includes:

  the cost of material and direct labour;

  an appropriate proportion of direct and indirect overheads; and

  borrowing costs up to the date the asset is installed ready for use.

Our weighted average capitalisation interest rate for borrowing costs for fiscal 2004 was 7.7% (2003: 7.5%; 2002: 7.2%). Interest revenue is not deducted in the calculation of borrowing costs included in the cost of constructed assets when those borrowings are not for a specific asset.

(b) Revaluation

We obtain valuations of all our land and buildings at least once every three years, or more frequently if necessary, in accordance with the note disclosure requirements in AASB 1040: “Statement of Financial Position”. It is our policy to apply the cost basis of recording property plant and equipment. Any notional increase in book value as a result of the triennial valuation will therefore be disclosed in a note to the financial statements but not booked.

When AASB 1041: “Revaluation of Non-Current Assets” was introduced, we elected to deem all our revalued property, plant and equipment carrying amounts as at 30 June 2000 to be their cost going forward. This means that the asset revaluation reserve of $32 million is fixed as at 1 July 2000 and writedowns of previously revalued assets may no longer be made through the asset revaluation reserve.

We reduce the value of our property, plant and equipment to its recoverable amount where our carrying amount is greater than recoverable amount. Any writedown of this type is charged to the statement of financial performance.

The profit or loss on disposal of assets written down to recoverable amount is calculated as the difference between the carrying amount of the asset at the time of disposal, and the revenue received on disposal. This is included in the statement of financial performance in the year of disposal.

The effect of capital gains tax has not been taken into account in calculating the revalued amounts of property, plant and equipment.

(c) Depreciation

Items of property, plant and equipment, including buildings and leasehold property, but excluding freehold land, are depreciated on a straight line basis over their estimated service lives. We start depreciating assets when they are installed and ready for use.

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Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.13 Property, plant and equipment (note 12) (continued)

(c) Depreciation (continued)

The service lives of our significant items of property, plant and equipment are listed as follows:

                 
    Telstra Group
    As at 30 June
    2004
  2003
    Service life   Service life
Property, plant and equipment
  (years)
  (years)
Buildings - building shell
    55       55  
- general purpose
    8-40       8-40  
- fitout
    10-20       10-20  
Communication assets
               
Buildings - building shell
    55       55  
- network
    8-40       8-40  
- fitout
    10-20       10-20  
Customer premises equipment
    3-8       3-8  
Transmission equipment
    3-25       4-20  
Switching equipment
    1-10       2-10  
Cables
    8-25       8-25  
Ducts and pipes - main cables
    40       40  
- distribution
    30       30  
Other communications plant
    3-16       3-16  
Other assets
               
Leasehold plant and equipment
    7-15       7-15  
Other plant, equipment and motor vehicles
    3-15       3-15  

The service lives and residual values (where applicable) of all assets are reviewed each year.

We account for our assets individually where it is practical and feasible and in line with commercial practice. Where it is not practical and feasible, we account for assets in groups. This is the case for certain communication assets. Group assets are automatically removed from our financial statements on reaching the group life. Therefore, any individual asset may be physically retired before or after the group life is attained.

Our major repairs and maintenance expenses relate to maintaining our exchange equipment and the customer access network (CAN). We charge the cost of repairs and maintenance, including the cost of replacing minor items, which are not substantial improvements, to operating expenses.

1.14 Leased plant and equipment (note 12)

We account for leases in accordance with AASB 1008: “Leases”. We distinguish between finance leases, which effectively transfer substantially all the risks and benefits incidental to ownership of the leased asset from the lessor to the lessee, from operating leases under which the lessor effectively retains all such risks and benefits.

Where we acquire non current assets by using a finance lease, the present value of future minimum lease payments is disclosed as equipment under finance lease at the beginning of the lease term. Capitalised lease payments are amortised on a straight line basis over the shorter of the lease term or the expected useful life of the assets. A corresponding liability is also established and each lease payment is allocated between the liability and finance charges.

Operating lease payments are charged to the statement of financial performance in the periods in which they are incurred. Operating lease rental expense is disclosed in note 3.

Where we lease properties, costs of improvements to these properties are capitalised and are disclosed as leasehold improvements and amortised over the shorter of the useful life of the improvements or the term of the lease.

1.15 Intangible assets (note 13)

Intangible assets are assets that have value but do not have physical substance.

(a) Goodwill

On acquisition of investments, when we pay an amount greater than the fair value of the net identifiable assets of an entity, this excess is recorded as goodwill in the Telstra Group statement of financial position. We calculate the amount of goodwill as at the date of purchasing our ownership interest in the entity.

When we purchase an entity that we will control, the amount of goodwill is recorded in intangible assets. Goodwill is amortised on a straight line basis over the period of expected benefit. This period is subject to a maximum of 20 years from the date of gaining control. The carrying amount of goodwill is reviewed every six months and adjusted to the extent that future benefits are not considered probable. The weighted average goodwill amortisation period for fiscal 2004 was 20 years (2003: 20 years).

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Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.15 Intangible assets (note 13) (continued)

(a) Goodwill (continued)

We continually assess whether changes have occurred that would require revision of the remaining estimated useful life of goodwill, or whether changes will render the goodwill not recoverable. If such circumstances arise, the recoverable amount of goodwill is determined based on estimates of the discounted value of expected future cash flows of the business. Market interest rates and discount rates are considered when calculating discounted cashflows.

We also calculate goodwill when we acquire joint venture entities and associated entities. However, for these entities the goodwill amount is included as part of the cost of the investment and not shown separately as an intangible asset. The amortisation of this notional goodwill is included in the share of net profit/(loss) of joint venture entities and associated entities line in the statement of financial performance. Refer to note 1.11 for information regarding goodwill for joint venture entities and associated entities.

(b) Identifiable intangible assets

(i) Patents, trademarks, licences, brandnames and customer bases

Identifiable intangible assets include patents, trademarks and licences (including network and business software and spectrum licences), brandnames and customer bases. Where the costs of such assets have a benefit or relationship to more than one accounting period, these costs are deferred and amortised on a straight line basis over the period of expected benefit.

The average amortisation periods of our identifiable intangible assets are listed as follows:

                 
    Telstra Group
    As at 30 June
    2004
  2003
    Expected   Expected
    benefit   benefit
Identifiable intangible assets
  (years)
  (years)
Patents, trademarks and licences
    12       14  
Brandnames
    20       20  
Customer bases
    13       12  

The recoverable amounts of identifiable intangible assets are reviewed every six months and the carrying amount is adjusted down where it exceeds recoverable amount. Recoverable amount of identifiable intangible assets is determined based on estimates of the discounted value of expected future cash flows to be derived from the use of those assets.

(ii) Mastheads

Mastheads, being the titles of newspapers and magazines, are also considered to be an identifiable intangible asset. Where we acquire an entity that is considered to hold value in their mastheads, we recognise an asset in our statement of financial position at the fair value determined at the date of acquisition.

We do not currently amortise the cost of our mastheads as they have been assessed to have an indefinite useful life. We do not expect a useful life to be determined in the foreseeable future. The status of the useful life and the need to amortise the carrying amount of the mastheads is, however, reassessed every six months.

In addition, an assessment of the recoverable amount of the mastheads is made every six months to ensure this is not less than its carrying amount. The recoverable amount is determined based on the amount expected to be recovered through the cash inflows and outflows arising from the mastheads, discounted to their present value using a market determined, risk adjusted discount rate.

1.16 Other assets (note 14)

(a) Research and development costs

Research costs are recorded as an expense as incurred. Development costs are recorded as an expense as incurred, unless future economic benefits are attainable from the expenditure, in which case they are capitalised (refer to note 1.16(d) for policy on software assets developed for internal use).

(b) Deferred mobile handset subsidies

Mobile handsets that are sold as part of service contracts are accounted for as separate transactions based on the requirements of EITF 00-21. The revenue allocated to a subsidised mobile handset under EITF 00-21 is contingent upon delivery of the contracted services and is therefore recognised over the life of the contract. Similarly, the cost of any associated subsidy is deferred and written off over the contract term.

As a result, the expense is recognised over the life of the contract, consistent with the timing of revenue earned.

(c) Deferred expenditure

Deferred expenditure mainly includes upfront payments for basic access installation and connection fees for in place and new services, and loan flotation costs.

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Notes to the Financial Statements (continued)

1. Summary of accounting polocies (continued)

1.16 Other assets (note 14) (continued)

Significant items of expenditure:

  are deferred to the extent that they are recoverable from future revenue and will contribute to our future earning capacity; and

  cannot be deferred if they only relate to revenue which has already been recorded.

We amortise deferred expenditure over the average period in which the related benefits are expected to be realised. This period is a weighted average of 4 years for fiscal 2004 (2003: 5 years). Each year we also review expenditure deferred in previous periods to determine the amount (if any) that is no longer recoverable. The amount of deferred expenditure that is no longer recoverable is written off as an expense in the statement of financial performance.

(d) Software assets developed for internal use

We record direct costs associated with the development of network and business software for internal use as software assets. These amounts are recorded as software assets where project success is regarded as probable.

Costs included in software assets developed for internal use are:

  external direct costs of materials and services consumed;

  payroll and direct payroll-related costs for employees (including contractors) directly associated with the project; and

  borrowing costs incurred while developing the software.

Software assets developed for internal use are amortised on a straight line basis over their useful lives to us. This period is a weighted average of 6 years for fiscal 2004 (2003: 6 years). Amortisation starts once the software is ready for use.

The carrying values of these assets are reviewed regularly and at each reporting date, to ensure they are recoverable. Where such costs are no longer considered recoverable, they are written off to the statement of financial performance.

1.17 Payables (note 15)

Accounts payable, including accruals, are recorded when we are required to make future payments as a result of a purchase of assets or services.

1.18 Interest-bearing liabilities (note 16)

Bills of exchange and commercial paper are recorded as borrowings when issued, at the amount of the net proceeds received. They are carried at amortised cost until the liabilities are fully settled. Interest is recorded as an expense on a yield to maturity basis.

Bank loans are carried at cost.

Telstra bonds are carried at cost or adjusted cost. Adjusted cost is the face value of debt adjusted for any unamortised premium or discount. Interest is calculated on a yield to maturity basis. Bonds repurchased are cancelled against the original liability and any gains or losses are recorded in the statement of financial performance as borrowing costs.

Other loans are carried at cost or adjusted cost. Discounts and premiums are amortised on a straight line basis over the period to maturity. Interest is calculated on a yield to maturity basis. Our other loans include both Australian dollar loans and foreign currency loans. Amounts denominated in foreign currency are revalued daily. Any exchange gains or losses are taken to the statement of financial performance.

1.19 Provisions (note 17)

Provisions are recognised when the group has a present legal, equitable or constructive obligation to make a future sacrifice of economic benefits as a result of past transactions or events, it is probable that a future sacrifice of economic benefits will arise and a reliable estimate can be made of the amount of the obligation. However, the amount or timing of the future sacrifice of economic benefits to satisfy the present obligation is uncertain.

(a) Employee benefits

We accrue liabilities for employee benefits to wages and salaries, annual leave and other current employee benefits at their nominal amounts. These are calculated on the remuneration rates expected to be current at the date of settlement and include related on costs.

Employee benefit on-costs, including payroll tax, are recognised and included in employee benefit liabilities and costs when the employee benefits to which they relate are recognised as liabilities.

Telstra Entity employees who have been employed by the Telstra Entity for at least ten years are entitled to long service leave of three months (or more depending on the actual length of employment), which is included in our employee benefits.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.19 Provisions (note 17) (continued)

(a) Employee benefits (continued)

We accrue liabilities for other employee benefits not expected to be paid or settled within 12 months of balance date at the present values of future amounts expected to be paid. This is based on projected increases in wage and salary rates over an average of 10 years.

We calculate present values using rates based on government guaranteed securities with similar due dates to our liabilities.

Liabilities for redundancies are recognised when a detailed formal plan for the redundancies has been developed and a valid expectation has been created that the redundancies will be carried out with those employees affected. The liabilities for redundancies are recognised in payables unless the amount or timing of the payments is uncertain, in which case they are recognised as provisions.

(b) Workers’ compensation

The Telstra Entity and certain controlled entities self insure their workers’ compensation liabilities. We take up a provision for the present value of these estimated liabilities, based on an actuarial review of the liability. This review includes assessing actual accidents and estimating claims incurred but not reported. Present values are calculated using appropriate rates based on government guaranteed securities with similar due dates. The majority of our controlled entities do not self insure, but pay annual premiums to third party insurance companies for their workers’ compensation liabilities.

(c) Restoration costs

We provide for our future obligations in relation to the fitout of our general purpose leased buildings when we have a legal, equitable or constructive responsibility. These costs include our obligations relating to the dismantling, removal, remediation, restoration and other expenditure associated with these fitouts. Restoration provision is initially recorded based on a reliable estimate of the costs to be incurred. Our estimates are based upon a review of lease contracts, legal requirements, historical information and expected future costs. Any changes to these estimates are adjusted on a progressive basis as required.

Restoration costs associated with mobile tower communication assets that are situated on land held under operating leases are expensed in the statement of financial performance when they become payable as they are insignificant to our financial report.

(d) Dividends

We provide for dividends in the period in which they are declared. When the declaration date is after balance date, but before completion of the financial report, we disclose the dividend as an event occurring after balance date.

1.20 Contributed Equity (note 18)

Issued and paid up capital is recognised at the fair value of the consideration received by the company.

Any transaction costs arising on the issue of ordinary shares are recognised directly in equity as a reduction of the share proceeds received.

1.21 Revenue (note 2)

It is our policy to prepare our financial statements to satisfy both AGAAP and USGAAP, and in cases where there is no conflict between the two, we incorporate the more detailed requirements in both AGAAP and USGAAP financial statements.

The underlying accounting principles of revenue recognition are the same for both AGAAP and USGAAP. As such we have applied the more detailed guidance under USGAAP to the timing of revenue recognition for both AGAAP and USGAAP financial statements.

Sales revenue

Our categories of sales revenue listed in note 2 are recorded after deducting sales returns, trade allowances, duties and taxes.

(a) Delivery of services

Revenue from the provision of our telecommunications services includes:

  telephone calls; and

  other services and facilities provided such as internet and data.

We record revenue earned from:

  telephone calls on completion of the call; and

  other services generally at completion, or over the period of service provided.

Installation and connection fee revenues are deferred and recognised over the average estimated customer contract life. For basic access installation and connections this is an average of five years. For mobile phone connections, this is an average of two years. Incremental costs directly related to these revenues are also deferred and amortised over the customer contract life. Any costs in excess of the revenue deferred are recognised immediately.

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Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.21 Revenue (note 2) (continued)

(b) Sale of goods

Our revenue from the sale of goods includes revenue from the sale of customer equipment and similar goods. This revenue is recorded on delivery of the goods sold.

(c) Rent of network facilities

We earn rent mainly from access to retail and wholesale fixed and mobile networks and from the rent of dedicated lines, customer equipment, property, plant and equipment and other facilities. The revenue of providing access to the network is recorded on an accrual basis over the rental period.

(d) Construction contracts

We record construction revenue on a percentage of contract completion basis. The percentage of completion of contracts is calculated based on estimated costs to complete the contract (refer note 1.10 for further information).

Our construction contracts are classified according to their type. There are three types of construction contracts, these being material intensive, labour intensive and short duration. Revenue is recognised on a percentage of completion basis using the appropriate measures as follows:

  (actual costs / planned costs) x planned revenue - for material intensive projects;

  (actual labour hours / planned labour hours) x planned revenue - for labour intensive projects; and

  short duration projects are those that are expected to be completed within a month and revenues and costs are recognised on completion.

(e) Advertising and directory services

Classified advertisements and display advertisements are published on a daily, weekly and monthly basis for which revenues are recognised at the time the advertisement is published.

All of our Yellow Pages and White Pages directory revenues are recognised on delivery of the published directories using the delivery method. We consider our directories delivered when they have been published and delivered to customers’ premises. Revenue from online directories is recognised over the life of service agreements, which is on average one year. Voice directory revenues are recognised at the time of providing the service to customers.

Other revenue

(f) Dividend revenue

We record dividend revenue in the statement of financial performance from the following entities when declared by them:

  controlled entities;

  joint venture entities and associated entities (when received by the Telstra Entity); and

  listed investments and other investments.

We record distributions from trusts when the distribution is receivable.

For our consolidated financial statements, dividends and distributions received from joint venture entities and associated entities are recorded as a reduction of the balance in the investment account as per equity accounting requirements and not as dividend revenue of the Telstra Group.

(g) Revenue from the sale of non current assets

Revenue from the sale of our non current assets is recorded when all conditions required to complete the sale have been settled and finalised.

(h) Interest revenue

We record interest revenue on an accruals basis. For financial assets, interest revenue is determined by the effective yield on the instrument (total return).

Revenue received in advance

Revenue received in advance consists mainly of revenue from providing access to the fixed and mobile network and directories advertising revenue. This revenue is initially recorded as a liability and then transferred to earned revenue in line with the revenue policies described above.

Accrued revenue

Accrued revenue represents revenue earned that has not been billed to the customer. This revenue is recorded in accordance with the revenue policies described.

Revenue arrangements with multiple deliverables

Refer to note 1.2 for information regarding our accounting policy for revenue arrangements involving multiple deliverables.

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Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.22 Advertising expenses

Costs for advertising products and services or promoting our corporate image are expensed as incurred. These costs are included in the marketing expenses line in note 3 to the financial statements.

1.23 Share of net profits/(losses) of joint venture entities and associated entities (note 24)

We record our share of the net profits/(losses) of joint venture entities and associated entities by taking the profit/(loss) after income tax expense, multiplied by our ownership interest after adjusting for:

  amortisation of notional goodwill;

  deferral and subsequent amortisation of unrealised profits after income tax expense arising from transactions and the sale of assets from us to our associates; and
 
  deferral and subsequent amortisation of unrealised profits after income tax expense arising from trading and the sale of assets from our associates to us.

Refer to note 1.11(b) for information regarding deferral of unrealised profits and amortisation of notional goodwill in relation to joint venture entities and associated entities.

1.24 Taxation (note 4)

Income Tax

We apply tax-effect accounting using the liability method to calculate income tax. Income tax expense is calculated on accounting profit after allowing for permanent differences and is recorded as an expense.

Permanent differences are:

  items of revenue or expense that are included in taxable income but will never be included in accounting profit; or
 
  items of revenue or expense that are included in accounting profit but will never be included in taxable income.

To the extent timing differences occur between the time items are recognised in the financial statements and when items are taken into account in determining taxable income, the related taxation benefit or liability, calculated at current rates, is disclosed as a future income tax benefit or a provision for deferred income tax. These items are netted within the tax consolidated group of other controlled entities when the timing differences are expected to reverse in the same financial years. We do not net deferred tax balances between controlled entities apart from those within the tax consolidated group.

The future income tax benefit relating to tax losses is not carried forward as an asset unless the benefit is virtually certain of being realised.

During fiscal 2003, the Telstra Entity elected for its resident wholly owned controlled entities to join it in a tax consolidation group. The Telstra Entity recognises all current and deferred tax amounts in relation to its resident wholly owned controlled entities in its own financial statements in addition to the current and deferred tax balances arising from its own transactions and events (refer note 4 for further information).

Goods and Services Tax (GST) (including other value added taxes)

We record our revenue, expenses and assets net of any applicable goods and services tax (GST), except where the amount of GST incurred is not recoverable from the Australian Taxation Office (ATO). In these circumstances the GST is recognised as part of the cost of acquisition of the asset or as part of the expense item.

Receivables and payables balances include GST where we have either included GST in our price charged to customers or a supplier has included GST in their price charged to us. The net amount of GST due, but not paid, to the ATO is included under payables.

We do not include any estimate for GST in either accrued revenue or accrued expense balances. Our accruals refer to a combination of items some of which will be supported by the issue or receipt of a tax invoice at a later time depending on the nature of the item. In general, no tax invoice has been received or issued at the time the accrual is recorded.

To accord with Urgent Issues Group Abstract 31 - Accounting for Goods and Services Tax (GST), which requires cash flows to be determined on a gross basis, we have completed our cash flow statement in the following manner:

  we have derived from our accounting records the amounts which we have shown in our statement of financial performance and statement of financial position, which are on a net GST basis where the GST is recoverable from the ATO; and
 
  we have estimated the amount of GST that is required to be added to various line items in the cash flow statement by reference to our business activity statements prepared for the ATO.

Our commitments are recorded net of GST, except where there is non-recoverable GST (refer note 20).

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Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.25 Earnings per share (note 6)

Basic earnings per share

Basic earnings per share (EPS) is determined by dividing net profit after income tax attributable to members of the company, excluding any costs of servicing equity other than ordinary shares, by the weighted average number of ordinary shares outstanding during the year.

Diluted earnings per share

Where an entity has on issue potential ordinary shares which are dilutive, diluted EPS must be calculated. As we do not have any ordinary shares which are considered dilutive, diluted EPS is the same as basic EPS.

1.26 Superannuation (note 22)

Defined benefit funds

For funding purposes actuarial valuations are required to be performed at least every three years. In prior years, if there has been a shortfall in the net market value of scheme assets when compared to members’ vested entitlements, we have provided for the amount to the extent that a present obligation exists to rectify the financial position of the schemes.

Accumulation schemes

Our commitment to accumulation type benefits is limited to making the contributions specified in the trust deed in accordance with our minimum statutory requirements. We recognise a liability when we are required to make future payments as a result of employee services provided.

All superannuation schemes

Contributions to employee superannuation schemes are recorded as an expense in the statement of financial performance as the contributions become payable.

1.27 Employee share plans (note 19)

We own 100% of the equity of Telstra ESOP Trustee Pty Ltd, the corporate trustee for the Telstra Employee Share Ownership Plan Trust (TESOP97) and Telstra Employee Share Ownership Plan Trust II (TESOP99). We do not control or significantly influence these trusts as beneficial ownership and control remains with the employees who participate in the share plans administered by the Trustee on their behalf. As a result, we do not consolidate the operations of the trust into the Telstra Group.

Telstra incurs expenses on behalf of both the TESOP97 and the TESOP99. These expenses are in relation to administration costs of the trusts and are recorded in our statement of financial performance as incurred.

The Telstra Growthshare Trust was established to allocate equity based instruments as required. Current equity based instruments include options, restricted shares, performance rights, deferred shares, directshares and ownshares. Options, performance rights, and restricted shares are subject to performance hurdles. Deferred shares are subject to a specified period of service.

We own 100% of the equity of Telstra Growthshare Pty Ltd, the corporate trustee for the Telstra Growthshare Trust (Growthshare). We do not control or significantly influence the trust as beneficial ownership and control remains with the employees who participate in the share plans administered by the trustee on their behalf.

An option, restricted share, performance right or deferred share represents a right to acquire a share in Telstra.

Telstra provides loans to the Growthshare trustee to enable it to purchase shares on market to underpin options issued. When exercised, the eligible employee pays for the shares at the exercise price and the loan is repaid to us. On the basis that the loan is fully repaid by the employee, there is no expense associated with the allocation of options. Telstra receives interest on the loans to the trust. From 1 July 2002, the company suspended its option plan.

Restricted shares, performance rights and deferred shares are recorded as an expense to Telstra when we provide funding to the trust to purchase the shares. The expense recorded in the statement of financial performance represents the market price of the shares at the time of purchase on market.

Directshare enables non-executive directors to receive up to 20% of their fees in Telstra shares. Ownshare enables eligible employees to be provided part of their remuneration in Telstra shares. Telstra purchases shares to meet the requirements of directshare and ownshare and expenses these costs as part of the participant’s remuneration.

We have also provided funding to the Trustee to enable it to meet its other obligations under the trust deed.

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Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.28 Derivative financial instruments (note 29)

As we only use derivative financial instruments for our hedging activities, the gains and losses on our derivatives are accounted for on the same basis as the underlying physical transactions. Therefore, hedge gains and losses are recorded in the statement of financial performance when the gains or losses arising from the related physical exposures are recorded in the statement of financial performance.

Foreign exchange gains and losses on the principal value of our cross currency swaps are recorded in the statement of financial performance and determined through reference to the change in spot rates over the relevant reporting period. Where appropriate, these foreign exchange gains and losses offset the gains and losses recorded on the underlying hedged transaction.

We account for our interest rate swaps and cross currency swaps that hedge an underlying physical exposure using the accrual method of accounting.

Interest receivable and payable under the terms of the interest rate swaps and cross currency swaps are accrued over the period to which the payments or receipts relate. The interest receivable and payable under the swaps is also recorded as part of our borrowing costs. Changes to the underlying market value of the remaining interest rate swap and cross currency swap payments and receipts are not recorded in the financial statements.

We do not include the principal amounts of our cross currency swaps and interest rate swaps in our statement of financial position. Where we have a legally recognised right to set off the financial asset and financial liability and we intend to settle on a net basis or simultaneously, we record this position on a net basis in our statement of financial position. Where we enter into master netting arrangements relating to a number of financial instruments, have a legal right of set off, and intend to do so, we also include this position on a net basis in our statement of financial position.

The net position in relation to our cross currency swaps refers to the revalued component of our foreign currency receivable or payable under the swap contract. We record this component as a hedge receivable or hedge payable in our statement of financial position. We do not offset the hedge receivable or hedge payable with the underlying financial asset or financial liability being hedged as the transactions are with different counterparties and are generally not settled on a net basis.

Forward foreign currency contracts are accounted for as outlined in note 1.6(a). Gains and losses on forward foreign currency contracts intended to hedge anticipated future transactions are deferred and recognised when the anticipated future transaction occurs.

1.29 Insurance

We specifically carry the following types of insurance:

  property;
 
  travel/personal accident;
 
  third party liability;
 
  directors’ and officers’ liability;
 
  company reimbursement; and
 
  other insurance from time to time.

For risks not covered by insurance, any losses are charged to the statement of financial performance in the year in which the loss is reported.

The Telstra Entity and certain controlled entities are self insured for workers’ compensation. Further details are provided in note 1.19(b).

1.30 Further clarification of terminology used in our statement of financial performance

Under the requirements of AASB 1018: “Statement of Financial Performance” we must classify all of our expenses (apart from any borrowing costs and our share of net losses of associates and joint venture entities) according to either the nature (type) of the expense or the function (activity to which the expense relates). We have chosen to classify our expenses using the nature classification as it more accurately reflects the type of operations we undertake.

Our expense categories represent an aggregation of expenses classified by nature (type). These categories do not include any indirect or fixed costs and therefore are not identical to their functional expense category. Specifically this includes:

  our goods and services purchased; and
 
  our marketing expenses and general and administration expenses included within the reconciliation of other expenses (refer note 3).

Earnings before interest, income tax expense, depreciation and amortisation (EBITDA) reflects our net profit prior to including the effect of interest revenue, borrowing costs, income taxes, depreciation and amortisation. We believe that EBITDA is a relevant and useful financial measure used by management to measure the company’s operating profit. Our management uses EBITDA, in combination with other financial measures, primarily to evaluate the company’s operating performance before financing costs, income tax and non-cash capital related expenses. In consideration of the capital intensive nature of our business, EBITDA is a useful supplement to net income in understanding cash flows generated from operations that are available for payment of income taxes, debt service and capital expenditure.

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Notes to the Financial Statements (continued)

1. Summary of accounting policies (continued)

1.30 Further clarification of terminology used in our statement of financial performance (continued)

Notwithstanding, we believe EBITDA is useful to investors because analysts and other members of the investment community largely view EBITDA as a key and widely recognised measure of operating performance.

EBITDA is not a USGAAP measure of income or cash flow from operations and should not be considered as an alternative to net income as an indication of our financial performance or as an alternative to cash flow from operating activities as a measure of our liquidity.

Earnings before interest and income tax expense (EBIT) is a similar measure to EBITDA, but takes into account the effect of depreciation and amortisation.

When a specific revenue or an expense from ordinary activities is of such a size, nature or incidence that its disclosure is relevant in explaining our financial performance for the reporting period, its nature and amount has been disclosed separately in note 3(c).

1.31 Rounding

All dollar amounts in this financial report (except where indicated) have been rounded to the nearest million dollars ($m or A$m) for presentation. This has been done in accordance with Australian Securities and Investments Commission (ASIC) Class Order 98/100, dated 10 July 1998 and issued under section 341(1) of the Corporations Act 2001.

1.32 Comparative figures

Where necessary, we adjust comparative figures to align with changes in presentation in the current year.

In addition, we have quantified the effect on comparatives of any changes in accounting policies where such changes have arisen (refer note 1.2).

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Notes to the Financial Statements (continued)

2. Revenue

                                                 
            Telstra Group
  Telstra Entity
            Year ended 30 June   Year ended 30 June
            2004   2003   2002   2004   2003
    Note
  $m
  $m
  $m
  $m
  $m
Revenue from ordinary operating activities (including items disclosed in note 3(c)) is made up of revenue from the following activities:
                                               
Sales revenue
                                               
Delivery of services
            12,117       12,397       12,719       11,554       11,229  
Sale of goods
            531       572       439       393       430  
Rent of network facilities
            6,648       6,108       5,667       6,648       6,086  
Construction contracts
            90       201       236       77       42  
Advertising and directory services
            1,351       1,217       1,135       324       840  
 
           
 
     
 
     
 
     
 
     
 
 
 
            20,737       20,495       20,196       18,996       18,627  
 
           
 
     
 
     
 
     
 
     
 
 
Other revenue (excluding interest revenue)
                                               
Dividend revenue
                                               
- wholly owned controlled entities
                              142        
- other entities
            1       1       1             1  
 
           
 
     
 
     
 
     
 
     
 
 
 
            1       1       1       142       1  
 
           
 
     
 
     
 
     
 
     
 
 
Revenue from the sale of non current assets
                                               
- property, plant and equipment
    3 (c)     102       811       246       131       792  
- investments in controlled entities
                  17                    
- investments in joint venture entities
                  3                    
- investments in associated entities
    3 (c)     204       17                   1  
- investments in listed securities and other corporations
            24       7       22       24        
- patents, trademarks and licences
                        1              
- businesses
                  4       33             2  
 
           
 
     
 
     
 
     
 
     
 
 
 
            330       859       302       155       795  
 
           
 
     
 
     
 
     
 
     
 
 
Other sources of revenue
                                               
Rent from property and motor vehicles
            23       33       44       22       33  
Other revenue
            189       228       259       72       124  
 
           
 
     
 
     
 
     
 
     
 
 
 
            212       261       303       94       157  
 
           
 
     
 
     
 
     
 
     
 
 
 
            543       1,121       606       391       953  
 
           
 
     
 
     
 
     
 
     
 
 
Revenue from ordinary activities (excluding interest revenue)
            21,280       21,616       20,802       19,387       19,580  
 
           
 
     
 
     
 
     
 
     
 
 
Interest revenue
                                               
- controlled entities
                              43       124  
- joint ventures entities and associated entities
            2       2       2       2       2  
- other entities
            53       82       124       50       76  
 
           
 
     
 
     
 
     
 
     
 
 
 
            55       84       126       95       202  
 
           
 
     
 
     
 
     
 
     
 
 
Total revenue from ordinary activities
            21,335       21,700       20,928       19,482       19,782  
 
           
 
     
 
     
 
     
 
     
 
 

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Notes to the Financial Statements (continued)

3. Profit from ordinary activities

                                                 
            Telstra Group
  Telstra Entity
            Year ended 30 June   Year ended 30 June
            2004   2003   2002   2004   2003
    Note
  $m
  $m
  $m
  $m
  $m
(a) Profit before income tax expense (including items disclosed in note 3(c)) has been calculated after charging/(crediting) the following items:
                                               
Labour
                                               
Included in our labour expenses are the following:
                                               
Ownership based remuneration schemes
            23       23       9       23       23  
Employee redundancy
            170       281       289       161       205  
Goods and services purchased
                                               
Included in our goods and services purchased and relating to sale of goods is:
                                               
Cost of goods sold
            544       556       503       425       432  
Other expenses
                                               
Net book value of assets we have sold:
                                               
- property, plant and equipment
    3 (c)     64       638       250       90       632  
- investments in controlled entities
                  12       (3 )            
- investments in joint venture entities
                                     
- investments in associated entities
    3 (c)     34       8                   2  
- investments in listed securities and other corporations
            16       9       27       16        
- patents, trademarks and licences
                                     
- businesses
                  (6 )     33             (6 )
 
           
 
     
 
     
 
     
 
     
 
 
 
            114       661       307       106       628  
 
           
 
     
 
     
 
     
 
     
 
 
Rental expense on operating leases
            530       584       597       399       404  
Bad debts written off - trade debtors
            168       172       185       149       154  
Movement in provisions - increase/(decrease):
                                               
- doubtful debts - trade debtors
            15       21       28       8       2  
- reduction in value of inventories (finished goods)
            5       5       1       5       5  
- reduction in value of investments
    3 (c)           26       26       (709 )     3,056  
- reduction in value of convertible note issued by PCCW
                        96              
- reduction in value of amounts owed by controlled entities
    3 (c)                       709       (587 )
- reduction in value of amounts owed by joint ventures
    3 (c)     226                   226        
- reduction in value of capitalised software
                  2                   2  
Net foreign currency translation losses/(gains)
            17       (17 )     17       41       (14 )
Auditors’ fees
    3 (b)     6       6       5       5       5  
Service contracts and other agreements
            1,678       1,706       1,400       1,664       1,606  
Marketing
            335       316       284       275       255  
General and administration
            889       790       679       737       584  
Other operating expenses
            406       330       440       370       534  
 
           
 
     
 
     
 
     
 
     
 
 
 
            4,389       4,602       4,065       3,985       6,634  
 
           
 
     
 
     
 
     
 
     
 
 

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Notes to the Financial Statements (continued)

3. Profit from ordinary activities (continued)

                                                 
            Telstra Group
  Telstra Entity
            Year ended 30 June   Year ended 30 June
            2004   2003   2002   2004   2003
    Note
  $m
  $m
  $m
  $m
  $m
(a) Profit before income tax expense (including items disclosed in note 3(c)) has been calculated after charging/(crediting) the following items:
                                               
Depreciation of property plant and equipment
                                               
- general purpose buildings and leasehold improvements
    12       55       75       84       55       57  
- communication assets including leasehold improvements
    12       2,602       2,436       2,373       2,504       2,282  
- communication assets under finance lease
    12       82       82       79       82       82  
- equipment under finance lease
    12       13       7       2       11       2  
- other plant, equipment and motor vehicles
    12       121       154       115       64       106  
 
           
 
     
 
     
 
     
 
     
 
 
 
            2,873       2,754       2,653       2,716       2,529  
Amortisation of intangible assets and other assets
                                               
- goodwill
    13       123       116       87       4       1  
- patents, trademarks and licences
            35       38       40       19       32  
- brandnames
            10       12       12              
- customer bases
            72       82       86       15        
- deferred expenditure
            1       1       1       1       1  
- software assets
            501       444       388       473       430  
 
           
 
     
 
     
 
     
 
     
 
 
 
            742       693       614       512       464  
 
           
 
     
 
     
 
     
 
     
 
 
 
            3,615       3,447       3,267       3,228       2,993  
 
           
 
     
 
     
 
     
 
     
 
 
Borrowing costs
                                               
- controlled entities
                              81       80  
- other entities
            841       983       1,009       836       960  
- finance charges relating to finance leases
                  1       2              
 
           
 
     
 
     
 
     
 
     
 
 
 
            841       984       1,011       917       1,040  
- borrowing costs included in the cost of constructed assets
            (74 )     (105 )     (115 )     (74 )     (105 )
 
           
 
     
 
     
 
     
 
     
 
 
 
            767       879       896       843       935  
 
           
 
     
 
     
 
     
 
     
 
 
Other disclosures
                                               
Research and development expenses (before crediting any grants)
            26       41       28       26       41  
 
           
 
     
 
     
 
     
 
     
 
 
Net profit/(loss) on the sale of:
                                               
- property, plant and equipment
    3 (c)     40       173       (4 )     40       160  
- investments in controlled entities
                  5       3              
- investments in joint venture entities
                  3                    
- investments in associated entities
    3 (c)     170       9                   (1 )
- investments in listed securities and other corporations
            8       (2 )     (5 )     8        
- patents, trademarks and licences
                        1              
- businesses
                  10                   8  
 
           
 
     
 
     
 
     
 
     
 
 
 
            218       198       (5 )     48       167  
 
           
 
     
 
     
 
     
 
     
 
 

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Notes to the Financial Statements (continued)

3. Profit from ordinary activities (continued)

                                                 
            Telstra Group
  Telstra Entity
            Year ended 30 June   Year ended 30 June
            2004   2003   2002   2004   2003
    Note
  $m
  $m
  $m
  $m
  $m
(b) Auditors’ fees
                                               
The Australian statutory auditor of the Telstra Entity has charged the following amounts for:
                                               
Auditing and reviewing the financial reports (a)
            4.412       4.445       3.753       4.183       3.974  
Auditors other than the Australian statutory auditor have charged the following amounts for:
                                               
Auditing and reviewing the financial reports
            1.904       1.440       1.553       1.001       0.528  
 
           
 
     
 
     
 
     
 
     
 
 
Total auditors’ fees
    3 (a)     6.316       5.885       5.306       5.184       4.502  
 
           
 
     
 
     
 
     
 
     
 
 
In addition to auditing and reviewing the financial reports, other services have been provided by Ernst & Young in their own right as follows:
                                               
Other services (b)
            3.490       5.334       5.714                  
 
           
 
     
 
     
 
                 

(a) Our Australian statutory auditor is the Australian National Audit Office (ANAO). The audit provided by the ANAO has been subcontracted to Ernst & Young (EY) since fiscal 2000.

(b) We have processes in place to maintain the independence of the external auditor, including the level of expenditure on other services. Fees earned by EY for non audit work are capped at a maximum of 1.0 times (2003: 1.0 times, 2002: 1.5 times) total audit fees. In addition to the establishment of this cap, there is a requirement for the Audit Committee to pre-approve all proposals involving the provision of services by EY. As part of the approval process, an assessment is made by the Audit Committee on the appropriateness of the services from an independence stand point. Monthly meetings are held between EY and the Director, Business and Finance Services to monitor the process.

EY also has specific internal processes in place to ensure auditor independence.

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Notes to the Financial Statements (continued)

3. Profit from ordinary activities (continued)

                                                 
            Telstra Group
  Telstra Entity
            Year ended 30 June   Year ended 30 June
            2004   2003   2002   2004   2003
    Note
  $m
  $m
  $m
  $m
  $m
(c) Items requiring specific disclosure
                                               
The following items form part of the ordinary operations of our business and their disclosure is relevant in explaining the financial performance of the group.
                                               
Our net profit has been calculated after (charging)/crediting specific revenue and expense items from our ordinary activities as follows:
                                               
Items included in revenue:
                                               
Other revenue (excluding interest revenue)
                                               
- proceeds on sale of our investment in IBM Global Services Australia Limited (i)
            154                          
- proceeds on sale of properties (iv)
                  570                   570  
 
           
 
     
 
     
 
     
 
     
 
 
Total revenue items
            154       570                   570  
 
           
 
     
 
     
 
     
 
     
 
 
Items included in expenses:
                                               
Other expenses
                                               
- net book value of investment and modification of the information technology services contract with IBM Global Services Australia Limited (i)
            (135 )                        
- provision for the non recoverability of the loan to Reach Ltd (ii)
    27       (226 )                 (226 )      
- book value on sale of properties (iv)
                  (439 )                 (439 )
- movement in provision for reduction in value of our controlled entities (iii) (vii)
                              709       (2,981 )
- movement in provision for amounts owed by controlled entities (iii) (viii)
    27                         (709 )     570  
 
           
 
     
 
     
 
     
 
     
 
 
Total expense items
            (361 )     (439 )           (226 )     (2,850 )
 
           
 
     
 
     
 
     
 
     
 
 
In our share of net losses of joint venture entities and associated entities is:
                                               
- write down of the carrying value of our investment in Reach Ltd (v)
                  (965 )                  
 
           
 
     
 
     
 
     
 
     
 
 
Net items
            (207 )     (834 )           (226 )     (2,280 )
 
           
 
     
 
     
 
     
 
     
 
 
Income tax benefit/(expense) attributable to those items requiring specific disclosure
            39       (41 )                 (41 )
Effect of reset tax values on entering tax consolidation (vi)
            58       201             58       201  
 
           
 
     
 
     
 
     
 
     
 
 
Net items after income tax (benefit)/expense
            (110 )     (674 )           (168 )     (2,120 )
 
           
 
     
 
     
 
     
 
     
 
 

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Notes to the Financial Statements (continued)

3. Profit from ordinary activities (continued)

(c) Items requiring specific disclosure (continued)

During fiscal 2004, we recognised the following transactions as requiring specific disclosure:

(i) Sale of shareholding in IBM Global Services Australia Limited (IBMGSA)

On 28 August 2003, we sold our 22.6% shareholding in our associated entity IBMGSA with a book value of $5 million. Proceeds from the sale of this investment amounted to $154 million, resulting in a profit before income tax expense of $149 million.

As part of the disposal we negotiated changes to a 10 year contract with IBMGSA to provide technology services. This modification to our service contract resulted in an expense of $130 million being recognised and the removal of $1,596 million of expenditure commitments disclosed as at 30 June 2003. The net impact on our profit before income tax expense of this transaction was a profit of $19 million ($58 million after taking into account income tax benefits).

(ii) Provision for the non recoverability of the loan to Reach Ltd

On 17 June 2004, Telstra and PCCW Limited (PCCW) bought out a loan facility previously owed to a banking syndicate by our 50% owned joint venture Reach Ltd and its controlled entity Reach Finance Ltd (Reach). Our share of the payment in relation to this acquisition amounted to US$155.5 million. At 30 June 2004, we provided for the non recoverability of the debt, amounting to $226 million, as we consider that Reach will not be in a position to repay the amount prior to maturity. Refer to note 9 for further details.

(iii) Movement in provision for reduction in value of controlled entities and amounts owed by controlled entities - Telstra Entity

Included in our profit before income tax expense for fiscal 2004 for the Telstra Entity was a gain of $709 million relating to a movement in our provision for diminution of investments in controlled entities. This gain was offset by an expense of an equivalent amount relating to a provision for amounts owed by a controlled entity. This gain/loss is effectively a reallocation of provisions within the Telstra Entity. The balances are eliminated on consolidation for the Telstra Group.

During fiscal 2003, we identified the following transactions as requiring specific disclosure:

(iv) Sale of office properties

On 1 August 2002, we sold a portfolio of seven office properties for $570 million. The carrying value of these properties was $439 million at the time of sale. The profit on sale of these properties was $131 million before income tax expense and $90 million after income tax expense.

We entered into operating leases totalling $518 million in relation to these properties on normal commercial terms of between five and twelve years, most of which commenced on 19 August 2002.

(v) Write down of investment in Reach Ltd

During fiscal 2003 we wrote down the carrying amount of the investment in Reach Ltd. The write down occurred due to the depressed conditions in the global market for international data and internet capacity resulting in high levels of excess capacity, intense price competition and lower than expected revenues. This resulted in a reduction of our investments accounted for using the equity method in our statement of financial position and an increase to our share of net losses of joint venture entities and associated entities in the statement of financial performance, amounting to $965 million.

(vi) Effect of reset tax values on entering tax consolidation

During fiscal 2003, legislation was enacted which enabled the Telstra Entity and its Australian resident wholly owned entities to be treated as a single entity for income tax purposes. The Telstra Entity (or head entity) elected to form a tax consolidated group from 1 July 2002. On formation of the tax consolidated group, the head entity had the option to bring the assets of each subsidiary member into the tax consolidated group by choosing between two alternative methods, the Allocable Cost Amount (ACA) method or Transitional Method. We chose the ACA method for a number of our subsidiaries. Under this method, the tax values of a subsidiary’s assets were reset according to certain allocation rules, which consequently impacts future tax deductions and our deferred tax balances. The once-off benefit of $201 million reflected the increase in future tax deductions arising from these reset tax values. Subsequent analysis of this adjustment has resulted in a further tax benefit of $58 million being recognised in fiscal 2004 (refer to note 4 for further details).

(vii) Movement in provision for reduction in value of our controlled entities - Telstra Entity

Included in our profit before income tax expense in fiscal 2003 for the Telstra Entity was a movement of $2,981 million relating to a provision for reduction in value of our investments in two controlled entities. This balance was eliminated on consolidation for Telstra Group reporting purposes.

(viii) Movement in provision for amounts owed by controlled entities - Telstra Entity

The profit before income tax expense of the Telstra Entity included a $570 million net gain in relation to the provision for amounts owed by the controlled entity. This gain occurred due to capitalisation of an intercompany loan facility. This balance was eliminated on consolidation for Telstra Group reporting purposes (refer note 27 for further information).

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Notes to the Financial Statements (continued)

4. Income tax expense

                                         
    Telstra Group
  Telstra Entity
    Year ended 30 June   Year ended 30 June
    2004   2003   2002   2004   2003
    $m
  $m
  $m
  $m
  $m
Notional income tax expense on profit differs from actual income tax expense recorded as follows:
                                       
Profit before income tax expense
    5,848       4,928       5,446       6,076       3,809  
 
   
 
     
 
     
 
     
 
     
 
 
Profit/(loss) before income tax expense of subsidiary companies that form part of the Telstra Corporation Limited tax consolidation group (i)
                            (197 )     (856 )
 
                           
 
     
 
 
Profit before income tax expense for the tax consolidated group
                            5,879       2,953  
 
                           
 
     
 
 
Notional income tax expense on profit calculated at 30%
    1,754       1,478       1,634       1,764       886  
Which is adjusted by the tax effect of (ii):
                                       
Effect of different rates of tax on overseas income
    (15 )     (30 )     (13 )            
Research and development concessions
    (7 )     (6 )     (6 )     (8 )     (6 )
Share of net loss from joint venture entities and associated entities
    11       296       9             2  
(Profit)/loss on sale of non current assets
    (65 )     (34 )     (8 )     (59 )     52  
Non deductible depreciation and amortisation
    64       58       (4 )     11       10  
Reduction in the value of investments and intercompany receivables
    68             4       87       810  
Assessable foreign source income not included in accounting profit
    18       43       22       18       43  
Under/(over) provision of tax in prior years
    24       (28 )     16       21       (23 )
Effect of reset tax values on entering tax consolidation (iii)
    (58 )     (201 )           (58 )     (201 )
Other adjustments
    (63 )     (42 )     142       (79 )     (15 )
 
   
 
     
 
     
 
     
 
     
 
 
Income tax expense on profit
    1,731       1,534       1,796       1,697       1,558  
 
   
 
     
 
     
 
     
 
     
 
 

(i) Net of consolidation entries and other applicable adjustments.

(ii) For the Telstra Entity, adjustments include those for the tax consolidation group.

(iii) As part of the election to enter tax consolidation (refer following for further details), the head entity in the group was able to elect to reset the tax values of a subsidiary member under certain allocation rules. In fiscal 2003, the reset of tax values resulted in a tax benefit of $201 million (refer note 3 for further information). In fiscal 2004, subsequent analysis resulted in a further reset of tax values and an additional tax benefit of $58 million. These benefits reflect the increase in future tax deductions available from these reset values.

Tax consolidation

During fiscal 2003, legislation was enacted that enabled the Telstra Entity and its Australian resident wholly owned entities to be treated as a single entity for income tax purposes. The Telstra Entity elected to form a tax consolidated group from 1 July 2002. As a result, the Telstra Entity, as the head entity in the tax consolidated group, recognises tax entries for all entities in the group in addition to its own.

The entities within the tax consolidated group have entered into a tax sharing agreement. The terms of this agreement specify the methods of allocating any tax liability in the event of default by the Telstra Entity on its group payment obligations and the treatment where a subsidiary member exits the group. The tax liability of the group otherwise remains with the Telstra Entity.

Agreements which formalise the transition of subsidiaries into the tax consolidated group were also entered into by group members. These agreements covered the transfer of deferred tax balances to the Telstra Entity as at 1 July 2002 and the treatment of any PAYG instalments made.

The election to tax consolidate on 1 July 2002 did not have a significant impact on the assets and liabilities of the Telstra Group, apart from the resetting of certain tax values (refer to item (iii) above and note 3 for further details regarding this impact).

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Notes to the Financial Statements (continued)

4. Income tax expense (continued)

                                         
    Telstra Group
  Telstra Entity
    As at 30 June   As at 30 June
    2004   2003   2002   2004   2003
    $m
  $m
  $m
  $m
  $m
Future income tax benefits as at 30 June not recorded in the statement of financial position for:
                                       
Income tax losses
    205       209       146              
Capital tax losses
    206       132       42       165       94  
Timing differences
    42       42       8              
 
   
 
     
 
     
 
     
 
     
 
 
 
    453       383       196       165       94  
 
   
 
     
 
     
 
     
 
     
 
 

Our benefit for tax losses may be used in future years if the following criteria are met:

  our controlled entities have sufficient future assessable income to enable the tax losses to be offset against that assessable income;
 
  our controlled entities continue to satisfy the conditions required by tax legislation to be able to use the tax losses; and
 
  there are no future changes in tax legislation that will adversely affect us in using the benefit of the tax losses.

Our statement of financial position includes the following:

                 
    Telstra Group
    As at 30 June
    2004   2003
    $m
  $m
Future income tax benefit balance
    2        
 
   
 
     
 
 
Amount of future income tax benefit related to tax losses carried forward
    2        
 
   
 
     
 
 

Our future income tax benefit is included within our other non current assets (refer note 14).

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Notes to the Financial Statements (continued)

5. Segment information

We report our segment information on the basis of business segments as our risks and returns are affected predominantly by differences in the products and services we provide through those segments.

Business segments

During the year, we formed a new group being Telstra Technology, Innovation and Products. This brings together product development areas, network technologies, information technology systems and Telstra Research Laboratories.

In fiscal 2003, three pre-existing business units of Telstra Retail, Telstra Mobile and Telstra Country Wide were restructured. The scope of Telstra Country Wide was increased as a result of the restructure and two new groups were formed, namely Telstra Consumer and Marketing and Telstra Business and Government.

A separate group was established which comprised Telstra’s broadband and online activities, as well as Telstra’s directories business, Sensis Pty Ltd, and Telstra’s media activities. This business is now known as Bigpond, Media and Sensis. Those segments not impacted by the restructure were consistent in their structure to previous years.

Due to this extensive restructure of the customer base in fiscal 2003, it was impracticable to restate our comparative information for fiscal 2002 to reflect the position as if these business segments and segment accounting policies existed in that financial year. In accordance with applicable accounting standards, for both AGAAP and USGAAP, we have provided comparatives for fiscal 2002 as they were under the previous organisational structure, as well as restating those lines that could be restated under the new structure.

For segment reporting purposes, the Telstra Group is now organised along the following segments:

Telstra Consumer and Marketing (TC&M) is responsible for:

  serving consumer customers with fixed, wireless and data products;
 
  management of Telstra brands, advertising and sponsorship; and
 
  implementing our bundling initiatives.

Telstra Country Wide (TCW) is responsible for:

  customers outside the mainland state capital cities, in outer metropolitan areas and in Tasmania and the Northern Territory.

Telstra Business and Government (TB&G) is responsible for:

  the provision of the full range of products and services to corporate, small to medium enterprises and government customers; and
 
  managing our interests in our North American, Japanese and European retail operations.

Telstra International (TInt.) is responsible for:

  managing our international investments, particularly our operations in Hong Kong and New Zealand; and
 
  generating profitable growth by enhancing the value of our existing investments and participating in new growth opportunities primarily in the Asia-Pacific region.
 
  The TelstraClear group in New Zealand is reported as part of TInt. for segment reporting purposes, even though it is included in TB&G for internal management reporting purposes due to the requirements of the applicable accounting standard. For the purposes of the applicable accounting standard, the risks and returns of TelstraClear are considered to be similar to those of our international business.

Infrastructure Services (IS) is responsible for:

  operational service, delivery and maintenance of Telstra’s fixed, mobile, IP and data networks. This includes voice and data, product and application platforms, and service management of the online space; and
 
  end-to-end project construction and integration of communications networks and systems for Telstra and other telecommunications companies.

Telstra Wholesale (TW) is responsible for:

  the provision of telecommunications services, infrastructure sharing solutions and related services that are based on the Telstra networks and delivery systems to other carriers, carriage service providers and ISPs.

Telstra Technology Innovation and Products (TTIP) is responsible for:

  the overall planning, design and construction management of Telstra’s communication networks;
 
  the delivery of information technology solutions to support our products, services and customer support function;
 
  product development and management;
 
  the office of the Chief Information Officer; and
 
  the Telstra Research Laboratories.

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Notes to the Financial Statements (continued)

5. Segment information (continued)

Bigpond, Media and Sensis is responsible for:

  management and growth of Telstra’s internet products, services and content, for both broadband and narrowband delivery;
 
  management of Telstra’s broadband cable network;
 
  management of Telstra’s interest in the FOXTEL partnership; and
 
  management and growth of the information, advertising and directories business, including printed publications, voice and online products and services.

Corporate areas include:

  Legal & Office of Company Secretary — provides legal services and company secretarial services across Telstra and is responsible for corporate security and liaison with law enforcement agencies;

  Regulatory, Corporate and Human Relations — responsible for managing our relationships and positioning with key groups such as our customers, the media, governments, community groups and staff. It manages personnel, health and safety, environment, remuneration and training. It also has responsibility for regulatory positioning and negotiation;

  Human Resources — responsibilities include recruitment, learning and development, and human resources management;

  Corporate Development — encompasses the functions of business development, commercial analysis, corporate strategy, mergers and acquisitions, strategic projects and investor relations; and

  Finance & Administration — encompasses the functions of business and finance services, treasury, productivity, risk management and assurance, and corporate services. It also includes the financial management of the majority of the Telstra Entity fixed assets (including network assets) through the Asset Accounting Group. TTIP manages the annual capital expenditure of these assets on behalf of our other business segments.

The Corporate areas and the Bigpond, Media and Sensis group are not reportable segments and have been aggregated in the “Other” segment.

Change in segment accounting policies

The following segment accounting policy changes occurred during fiscal 2004:

Outpayments for the use of network facilities

Previously, outpayments for the use of network facilities were allocated to each segment via transfer pricing.

As a result of the cessation of transfer pricing in fiscal 2003, these costs are now incurred by TW and then allocated to the appropriate segments. Prior year comparatives have been adjusted to reflect this change in policy.

Provision for reduction in value of controlled entities and intercompany receivables

In previous financial years, our segment accounting policy was that the provision for reduction in value of controlled entities and intercompany receivables be raised in our corporate areas and eliminated on consolidation of the Telstra Group. In fiscal 2004, both the provision and elimination of the provision on consolidation were directly allocated to the appropriate segments. Prior year comparatives have been adjusted to reflect this change in policy.

Deferred expenditure relating to basic access installation and connection fees

In previous financial years, our segment accounting policy was to recognise deferred expenditure relating to basic access installation and connection fees in the TC&M segment. In fiscal 2004, we have determined a reasonable basis for the allocation of this asset to the IS segment. Prior year comparatives have been adjusted to reflect this change in policy.

The following segment accounting policy change occurred during fiscal 2003:

Transfer pricing

In fiscal 2003, all transfer pricing was eliminated and is no longer used within the group. As such, the inter-segment revenue line purely relates to intercompany revenue for fiscal 2003 and subsequent reporting periods.

Prior to fiscal 2003, segment revenues, segment expenses and segment results included demand driven transfers between business segments. Generally most internal charges between business segments were made on a direct cost recovery basis. We have restated our comparatives to reflect the current basis of recognition.

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5. Segment information (continued)

Inter-segment transfers

We account for all Telstra Group transactions including international transactions between Australian and non-Australian businesses at market value. All internal telecommunications usage of our own products and transactions between Australian businesses is also accounted for at market value.

The Asset Accounting Group does not allocate depreciation expense related to the use of assets owned at the Corporate level to other business segments.

Segment assets and liabilities

Segment assets and segment liabilities form part of the operating activities of a segment and can be allocated directly to that segment.

The Asset Accounting Group performs a company wide function in relation to the financial management of certain assets. These assets are accounted for at the Corporate level (aggregated in the “Other” segment) and not allocated across segments.

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5. Segment information (continued)

Telstra Group

                                                                                 
                                                                            Total of
    TC&M   TCW   TB&G                                   Other   Elimina-   all
    (a)   (a)   (a) (b)   TInt.   IS   TW   TTIP   (c) (d)   tions   segments
    $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
Year ended 30 June 2004
                                                                               
Sales revenue from external customers
    5,719       5,224       4,335       1,301       60       2,604       1       1,493             20,737  
Other revenue from external customers
    2       136       199       51       12             4       146       (7 )     543  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total revenue from external customers (excluding interest revenue)
    5,721       5,360       4,534       1,352       72       2,604       5       1,639       (7 )     21,280  
Less sale of investment/dividend revenue
                184       51                               (7 )     228  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment revenue from external customers
    5,721       5,360       4,350       1,301       72       2,604       5       1,639             21,052  
Add inter-segment revenue
                38       36       54       271       51       11       (461 )      
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total segment revenue
    5,721       5,360       4,388       1,337       126       2,875       56       1,650       (461 )     21,052  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment result under AGAAP
    3,329       4,609       2,960       (18 )     (1,568 )     2,649       (1,485 )     (4,077 )     61       6,460  
Less share of equity accounted net losses/(profits)
    (2 )           (2 )     38                         44             78  
Less net book value of investments sold
                28       29                               (7 )     50  
Add sale of investment/dividend revenue
                184       51                               (7 )     228  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Earnings before interest and income tax expense (EBIT) — segment result under USGAAP
    3,331       4,609       3,118       (34 )     (1,568 )     2,649       (1,485 )     (4,121 )     61       6,560  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Earnings has been calculated after charging/(crediting) the following:
                                                                               
Depreciation and amortisation
                20       363       3                   3,272       (43 )     3,615  
Non cash expenses excluding depreciation and amortisation
    255             29       29                         284       (7 )     590  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Non current assets acquired (excluding those acquired on gaining control of an investment)
    21             35       161       1,718       35       832       881             3,683  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
As at 30 June 2004
                                                                               
Segment assets (e)
    1,702       687       843       4,000       1,183       357       561       27,336       (1,676 )     34,993  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment assets include:
                                                                               
Investment in joint venture entities
    11                   29                                     40  
Goodwill (net)
                58       1,822                         224             2,104  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment liabilities
    931       219       488       765       864       282       534       18,154       (2,605 )     19,632  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

5. Segment information (continued)

(a) Segment revenues, segment expenses, segment assets and segment liabilities do not reflect actual operating results achieved for TC&M, TB&G and TCW.

For all three of these segments, our sales revenue associated with the activation of mobile handsets and the majority of costs of goods and services associated with our mobile revenues are allocated totally to the TC&M segment. As a result, the TC&M segment also hold segment assets and segment liabilities related to these revenues and expenses. In addition, our revenue received in advance in relation to installation and connection fees is also allocated totally to TC&M. These allocations reflect management’s accountability framework and internal reporting system and accordingly no reasonable basis for allocation to the three segments exist.

Ongoing revenue derived from our mobile handsets once activated is recorded in TC&M, TB&G and TCW depending on the type and location of customer serviced.

(b) Included in revenue from sale of investments and dividends is the sale of our 22.6% shareholding in our associated entity IBM Global Services Australia Limited (IBMGSA), amounting to $154 million. Refer note 3 for further information.

(c) Sales revenue for the other segment relates primarily to revenue earned by our subsidiary Sensis Pty Ltd. The Asset Accounting Group is the main contributor to the segment result for this segment, which is primarily depreciation and amortisation charges.

(d) Included in the segment result for the other segment is the write down of our loan to our 50% owned joint venture, Reach Ltd (Reach), amounting to $226 million. Refer note 3 for further information.

(e) Segment assets for the other segment includes Telstra Entity fixed assets (including network assets) managed through the centralised Asset Accounting Group.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

5. Segment information (continued)

Telstra Group

                                                                                 
                                                                            Total of
    TC&M   TCW   TB&G   TInt.                           Other   Elimina-   all
    (a)   (a)   (a)   (b)   IS   TW   TTIP   (c) (d)   tions   segments
    $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
Year ended 30 June 2003
                                                                               
Sales revenue from external customers
    5,587       5,057       4,340       1,471       138       2,488       1       1,413             20,495  
Other revenue from external customers
    7       136       33       54       11             22       858             1,121  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total revenue from external customers (excluding interest revenue)
    5,594       5,193       4,373       1,525       149       2,488       23       2,271             21,616  
Less sale of investment/dividend revenue
    1             19       29                                     49  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment revenue from external customers
    5,593       5,193       4,354       1,496       149       2,488       23       2,271             21,567  
Add inter-segment revenue
                55       33       754       258       40       46       (1,186 )      
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total segment revenue
    5,593       5,193       4,409       1,529       903       2,746       63       2,317       (1,186 )     21,567  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment result under AGAAP
    3,297       4,486       2,974       13       (1,399 )     2,547       (1,367 )     (3,584 )     (244 )     6,723  
Less share of equity accounted net losses/(profits)
    (2 )           6       974                         47             1,025  
Less net book value of investments sold
                2       22                                     24  
Add sale of investment/dividend revenue
    1             19       29                                     49  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Earnings before interest and income tax expense (EBIT) - segment result under USGAAP
    3,300       4,486       2,985       (954 )     (1,399 )     2,547       (1,367 )     (3,631 )     (244 )     5,723  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Earnings has been calculated after charging/(crediting) the following:
                                                                               
Depreciation and amortisation
                19       388                         3,043       (3 )     3,447  
Non cash expenses excluding depreciation and amortisation
    207             11       52                   4       637             911  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Non current assets acquired (excluding those acquired on gaining control of an investment)
    8       (2 )     5       187       2,169       46       787       296       (164 )     3,332  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
As at 30 June 2003
                                                                               
Segment assets (e)
    1,442       677       891       4,256       1,333       397       628       27,331       (1,356 )     35,599  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment assets include:
                                                                               
Investment in joint venture entities
    11                   74                         44             129  
Investment in associated entities
                5       25                                     30  
Goodwill (net)
                43       1,930                         46       (1 )     2,018  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment liabilities
    986       224       444       817       980       242       547       18,360       (2,423 )     20,177  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 

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Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

5. Segment information (continued)

(a) Segment revenues, segment expenses, segment assets and segment liabilities do not reflect actual operating results achieved for TC&M, TB&G and TCW.

For all three of these segments, our sales revenue associated with the activation of mobile handsets and the majority of costs of goods and services associated with our mobile revenues are allocated totally to the TC&M segment. As a result, the TC&M segment also hold segment assets and segment liabilities related to these revenues and expenses. In addition, our revenue received in advance in relation to installation and connection fees is also allocated totally to TC&M. These allocations reflect management’s accountability framework and internal reporting system and accordingly no reasonable basis for allocation to the three segments exist.

Ongoing revenue derived from our mobile handsets once activated is recorded in TC&M, TB&G and TCW depending on the type and location of customer serviced.

(b) Included in the share of equity accounted net losses/(profits) is the write down of our investment in Reach, amounting to $965 million. Refer note 3 for further information.

(c) Included in other revenue from external customers is the sale of seven office properties for $570 million. Refer note 3 for further information.

(d) Sales revenue for the other segment relates primarily to revenue earned by our subsidiary Sensis Pty Ltd. The Asset Accounting Group is the main contributor to the segment result for this segment, which is primarily depreciation and amortisation charges.

(e) Segment assets for the other segment includes Telstra Entity fixed assets (including network assets) managed through the centralised Asset Accounting Group.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

5. Segment information (continued)

Fiscal 2002 comparatives

Due to the extensive restructure of the customer base in fiscal 2003, it was impracticable to restate our comparative information for fiscal 2002 as if the current business segments and segment accounting policies had existed in that financial year.

In accordance with applicable accounting standards, both AGAAP and USGAAP, those lines that could be restated under the current structure for fiscal 2002 are presented below.

Telstra Group

                                                                                 
                                                                            Total of
                                                                    Elimina-   all
    TC&M   TCW   TB&G   TInt.   IS   TW   TTIP   Other   tions   segments
    $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
Year ended 30 June 2002
                                                                               
Depreciation and amortisation
                27       421                         2,823       (4 )     3,267  
Non cash expenses excluding depreciation and amortisation
    255             66       19                   60       316       1       717  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Non current assets acquired (excluding those acquired on gaining control of an investment)
    13       6       15       298       2,209       50       808       263             3,662  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
As at 30 June 2002
                                                                               
Segment assets
    1,430       627       997       6,074       1,441       436       849       29,640       (3,275 )     38,219  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment assets include:
                                                                               
Investment in joint venture entities
    9                   1,059                         42             1,110  
Investment in associated entities
                25       62                                     87  
Goodwill (net)
                50       1,963                         50             2,063  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment liabilities
    1,212       185       510       1,647       1,058       250       567       21,214       (2,530 )     24,113  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

5. Segment information (continued)

Fiscal 2002 comparatives (continued)

The comparatives for fiscal 2002 under the structure that existed as at 30 June 2002 is presented below.

Telstra Group

                                                                 
    Telstra           Telstra   Infrastruc-                   Elimina-   Total
    Retail   Telstra   Interna-   ture   Telstra   Other   tions   of all
    (a)   Mobile   tional   Services   Wholesale   (b)   (c)   segments
    $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
Year ended 30 June 2002
                                                               
Sales revenue from external customers
    12,560       3,501       1,497       253       2,334       67       (16 )     20,196  
Other revenue from external customers
    227             34       29       11       305             606  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total revenue from external customers (excluding interest revenue)
    12,787       3,501       1,531       282       2,345       372       (16 )     20,802  
Less sale of investment/dividend revenue
    42             14                               56  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment revenue from external customers
    12,745       3,501       1,517       282       2,345       372       (16 )     20,746  
Add inter-segment revenue
    447       39       1       1,853       1,001       957       (4,298 )      
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total segment revenue
    13,192       3,540       1,518       2,135       3,346       1,329       (4,314 )     20,746  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment result under AGAAP
    7,318       1,542       (22 )     (1,371 )     2,076       (4,267 )     1,022       6,298  
Less share of equity accounted net losses
    42             39                               81  
Less net book value of investments sold
    40             9                   8             57  
Add sale of investment/dividend revenue
    42             14                               56  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Earnings before interest and income tax expense (EBIT) - segment result under USGAAP
    7,278       1,542       (56 )     (1,371 )     2,076       (4,275 )     1,022       6,216  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Earnings has been calculated after charging/(crediting) the following:
                                                               
Depreciation and amortisation
    85             421                   2,765       (4 )     3,267  
Non cash expenses excluding depreciation and amortisation
    36       45       25                   1,360       (1,018 )     448  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Non current segment assets acquired (excluding those acquired on gaining control of an investment)
    335       110       352       2,740       50       75             3,662  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
As at 30 June 2002
                                                               
Segment assets (d)
    4,291       1,098       6,095       1,436       414       26,358       (1,473 )     38,219  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment assets include:
                                                               
Investment in joint venture entities
    51             1,059                               1,110  
Investment in associated entities
    26             61                               87  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment liabilities
    2,763       234       1,671       1,530       252       20,313       (2,650 )     24,113  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 

(a) Telstra Retail segment revenue from external customers includes $2,406 million relating to Telstra Country Wide.

(b) Included in the other segment result is a charge of $855 million relating to a provision for amounts owed by a controlled entity (refer note 3).

(c) Included in segment result is an elimination for the charge of $855 million relating to a provision for amounts owed by a controlled entity (refer note 3).

(d) Segment assets for the other segment includes Telstra Entity fixed assets (including network assets) managed through the centralised Asset Accounting Group.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

5. Segment information (continued)

                                 
            Telstra Group
            Year ended 30 June
            2004   2003   2002
    Note
  $m
  $m
  $m
Total segment revenue
            21,052       21,567       20,746  
Add sale of investment/dividend revenue
            228       49       56  
 
           
 
     
 
     
 
 
Total revenue from external customers (excluding interest revenue)
    2       21,280       21,616       20,802  
Add interest revenue
            55       84       126  
 
           
 
     
 
     
 
 
Total revenue from ordinary activities
    2       21,335       21,700       20,928  
 
           
 
     
 
     
 
 
Earnings before interest and income tax expense (EBIT)
            6,560       5,723       6,216  
Add interest revenue
            55       84       126  
Less borrowing costs
            767       879       896  
 
           
 
     
 
     
 
 
Profit before income tax expense
            5,848       4,928       5,446  
Less income tax expense
            1,731       1,534       1,796  
 
           
 
     
 
     
 
 
Net profit
            4,117       3,394       3,650  
 
           
 
     
 
     
 
 
Information about sales revenue from products and services:
                               
PSTN products
                               
Basic access
            3,237       3,083       2,879  
Local calls
            1,504       1,567       1,643  
PSTN value added services
            259       280       262  
National long distance calls
            1,121       1,162       1,216  
Fixed to mobile
            1,597       1,517       1,419  
International direct
            266       307       336  
 
           
 
     
 
     
 
 
 
            7,984       7,916       7,755  
Mobiles
                               
Mobile services
            3,455       3,227       3,242  
Mobile handsets
            352       386       226  
 
           
 
     
 
     
 
 
 
            3,807       3,613       3,468  
Data and internet services
                               
Internet and IP solutions
            1,010       817       606  
ISDN (access and calls)
            927       951       1,037  
Specialised data
            1,018       1,053       1,051  
 
           
 
     
 
     
 
 
 
            2,955       2,821       2,694  
Other products and services
                               
Advertising and directories
            1,351       1,217       1,135  
Customer premises equipment
            184       194       204  
Payphones
            141       148       154  
Intercarrier services
            1,138       1,155       1,123  
Inbound calling products
            476       494       562  
Solutions management
            489       487       478  
Various controlled entities (a)
            1,494       1,678       1,826  
Other sales and service
            718       772       797  
 
           
 
     
 
     
 
 
 
    2       20,737       20,495       20,196  
 
           
 
     
 
     
 
 
(a) Sales revenue from our various controlled entities is split between the following products and services
                               
International - PSTN products
            289       285       162  
International - Mobiles
            744       921       1,075  
International - Data and internet services
            132       122       68  
International - Intercarrier services
            68       75       29  
International - Other
            68       68       163  
Other
            193       207       329  
 
           
 
     
 
     
 
 
 
            1,494       1,678       1,826  
 
           
 
     
 
     
 
 

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Notes to the Financial Statements (continued)

5. Segment information (continued)

                                 
            Telstra Group
            As at 30 June
            2004   2003   2002
    Note
  $m
  $m
  $m
Information about our geographic operations (i)
                               
Sales revenue from
                               
Australian customers
            19,436       19,024       18,699  
International customers
            1,301       1,471       1,497  
 
           
 
     
 
     
 
 
 
    2       20,737       20,495       20,196  
 
           
 
     
 
     
 
 
Carrying amount of segment assets
                               
Australian customers
            30,993       31,343       32,145  
International customers
            4,000       4,256       6,074  
 
           
 
     
 
     
 
 
 
            34,993       35,599       38,219  
 
           
 
     
 
     
 
 
Non current segment assets acquired (excluding those acquired on gaining control of an investment)
                               
Located in Australia
            3,522       3,145       3,364  
Located in international countries
            161       187       298  
 
           
 
     
 
     
 
 
 
            3,683       3,332       3,662  
 
           
 
     
 
     
 
 

(i) Our split by geographical segment reflects our international segment used in our business segment disclosures and represents our interests in non Australian countries. This primarily includes our operations in Hong Kong and New Zealand.

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Notes to the Financial Statements (continued)

6. Earnings per share

                         
    Telstra Group
    Year ended 30 June
    2004   2003   2002
    ¢
  ¢
  ¢
Basic and diluted earnings per share
    32.4       26.6       28.5  
 
   
 
     
 
     
 
 
 
  $m   $m   $m
   
 
The following reflects the earnings and share information used in determining our basic and diluted earnings per share:
                       
Net profit
    4,117       3,394       3,650  
Adjustments:
                       
Outside equity interests in net loss
    1       35       11  
 
   
 
     
 
     
 
 
Earnings used in the calculation of basic and diluted earnings per share
    4,118       3,429       3,661  
 
   
 
     
 
     
 
 
   
Number of
shares

(millions)
   
 
Weighted average number of issued ordinary shares used in the calculation of basic and diluted earnings per share (a) (b)
    12,723       12,867       12,867  
 
   
 
     
 
     
 
 

(a) As at 30 June 2004, we have issued, fully paid ordinary shares of 12,628,359,026 (2003: 12,866,600,200; 2002: 12,866,600,200).

On 24 November 2003, we completed an off-market share buy-back of 238,241,174 ordinary shares as part of our ongoing capital management program. The ordinary shares were brought back at $4.20 per share, comprising a fully franked dividend component of $2.70 per share and a capital component of $1.50 per share. The Commonwealth of Australia did not participate in the share buy-back (refer note 18 for further information).

(b) There are no potential ordinary shares or dilutive ordinary shares. We are precluded from issuing instruments that gives rise to the issue of new shares by the Telstra Corporation Act 1991 (Cwth). The Telstra Growthshare Trust was established to allocate options, restricted shares, performance rights, deferred shares, directshares and ownshares to executives and employees. The Telstra Growthshare trustee purchases shares on market to underpin the various instruments issued (refer to note 19 for further information).

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Notes to the Financial Statements (continued)

7. Dividends

                                         
    Telstra Group
  Telstra Entity
    Year ended 30 June   Year ended 30 June
    2004   2003   2002   2004   2003
    $m
  $m
  $m
  $m
  $m
Ordinary shares
                                       
Previous year final dividend paid
    1,544                   1,544        
Interim dividend paid
    1,642       1,544       1,415       1,642       1,544  
Interim special dividend paid
          386                   386  
Final dividend provided for (i)
                1,415              
 
   
 
     
 
     
 
     
 
     
 
 
Total dividends provided for or paid
    3,186       1,930       2,830       3,186       1,930  
 
   
 
     
 
     
 
     
 
     
 
 
Dividends per ordinary share provided for or paid
    ¢       ¢       ¢                  
 
   
 
     
 
     
 
                 
Previous year final dividend paid
    12.0                              
Interim dividend paid
    13.0       12.0       11.0                  
Interim special dividend paid
          3.0                        
Final dividend provided for (i)
                11.0                  
 
   
 
     
 
     
 
                 
Total dividends provided for or paid
    25.0       15.0       22.0                  
 
   
 
     
 
     
 
                 

(i) Due to the application of accounting standard AASB 1044:

“Provisions, Contingent Liabilities and Contingent Assets” for the year ended 30 June 2003 and subsequent reporting periods, a provision for dividend can no longer be raised at balance date when the dividend is declared after that date. As a result, during fiscal 2003 we changed our accounting policy to reflect this position and fiscal 2002 was the last year that a dividend was provided for at balance date. There has been no change in the timing of the dividends declared by the directors and as a result we will continue to make a public announcement of the proposed dividend after balance date.

As the final ordinary dividend for fiscal 2004 was not declared, determined or publicly recommended as at 30 June 2004, no provision has been raised in the statement of financial position. The final ordinary dividend is reported as an event after balance date (refer note 28) and the provision for final ordinary dividend is raised at the declaration date.

We have paid dividends as listed in the table below:

                         
    Telstra Group
    Year ended 30 June
    2004   2003   2002
    $m
  $m
  $m
Ordinary dividends paid
                       
Previous year final dividend paid
    1,544       1,415       1,416  
Interim dividend paid
    1,642       1,544       1,415  
Special interim dividend paid
          386        
 
   
 
     
 
     
 
 
Total dividends paid
    3,186       3,345       2,831  
 
   
 
     
 
     
 
 

Our dividends paid have been franked in aggregate and per share to the extent detailed in the table below:

                         
    Telstra Group
    Year ended 30 June
    2004   2003   2002
    %
  %
  %
Franking credit percentages
                       
Previous year final dividend paid
    100       100       100  
Interim dividend paid
    100       100       100  
Special interim dividend paid
          100        
 
   
 
     
 
     
 
 

Our dividends were franked at a tax rate of 30% for the last three years.

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Notes to the Financial Statements (continued)

7. Dividends (continued)

                                         
    Telstra Group
  Telstra Entity
    Year ended 30 June   Year ended 30 June
    2004   2003   2002   2004   2003
    $m
  $m
  $m
  $m
  $m
The combined amount of exempting and franking credits available to us for the next fiscal year are:
                                       
Combined exempting and franking account balance as at 30 June (i)
    625       585       530       625       585  
Franking credits that will arise from the payment of income tax payable as at 30 June (ii)
    512       614       632       512       614  
Franking debits that will arise when we pay our final dividend provided for as at 30 June (iii)
                (606 )            
Franking credits and exempting credits that we may be prevented from distributing in the next fiscal year
    (25 )     (1 )     (15 )     (25 )     (1 )
 
   
 
     
 
     
 
     
 
     
 
 
 
    1,112       1,198       541       1,112       1,198  
 
   
 
     
 
     
 
     
 
     
 
 

(i) During fiscal 2003, legislation was enacted which enabled the Telstra Entity and its Australian resident wholly owned entities to be treated as a single entity for income tax purposes. The Telstra Entity elected to form a tax consolidated group from 1 July 2002. On entry into tax consolidation, the franking credits held in the franking accounts and exempting accounts of the subsidiary members were transferred to the Telstra Entity. Therefore, one franking account and one exempting account is maintained by the Telstra Entity for the tax consolidated group.

As at 30 June 2004, the Telstra Entity had a combined exempting and franking account balance of $625 million (2003: $585 million; 2002: $457 million). This total combines the surplus in its franking account of $600 million (2003: $584 million; 2002: $457 million) and a surplus of $25 million (2003: $0.6 million; 2002: $0.1 million) in its exempting account. The franking account balance of $600 million represents the amount of tax paid by the entity that is available for distribution to shareholders and equates to a fully franked distributable dividend of $1,400 million (2003: $1,363 million; 2002: $1,066 million). There are statutory restrictions placed on the distribution of exempting credits from the exempting account.

Additional franking credits will arise when the Telstra Entity pays tax instalments during fiscal 2005, relating to the fiscal 2004 and 2005 income tax years. Franking credits will be used when the Telstra Entity pays its 2004 final ordinary dividend in fiscal 2005.

(ii) Franking credits that arise from the payment of income tax are expressed at the 30% tax rate on a tax paid basis.

(iii) The franking debits that arise when we pay our final ordinary dividend have been expressed as the amount of franking credits that will be attached to a fully franked distribution.

Due to the application of accounting standard AASB 1044: “Provisions, Contingent Liabilities and Contingent Assets” for the year ended 30 June 2003 and subsequent reporting periods, a provision for dividend can no longer be raised at balance date if the dividend is declared after that date.

As the final ordinary dividends for both fiscal 2004 and fiscal 2003 were not declared, determined or publicly recommended as at 30 June, no franking debits arise prior to that date in the franking account. The franking debits that arose in fiscal 2002 from our final ordinary dividend provided for amounted to $606 million.

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Notes to the Financial Statements (continued)

8. Cash assets

                                 
    Telstra Group
  Telstra Entity
    As at 30 June   As at 30 June
    2004   2003   2004   2003
    $m
  $m
  $m
  $m
Cash at bank and on hand
    149       199       32       102  
Bank deposits, bills of exchange and commercial paper (a)
    538       1,101       511       1,050  
 
   
 
     
 
     
 
     
 
 
 
    687       1,300       543       1,152  
 
   
 
     
 
     
 
     
 
 

(a) Bank deposits are held in the short term money market. The carrying amount of bank deposits, bills of exchange and commercial paper approximates net fair value due to their short term to maturity.

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Notes to the Financial Statements (continued)

9. Receivables

                                         
            Telstra Group
  Telstra Entity
            As at 30 June   As at 30 June
            2004   2003   2004   2003
    Note
  $m
  $m
  $m
  $m
Current
                                       
Trade debtors (a)
            2,459       2,436       1,894       1,849  
Provision for doubtful debts
            (196 )     (199 )     (161 )     (157 )
 
           
 
     
 
     
 
     
 
 
 
            2,263       2,237       1,733       1,692  
Amounts owed by controlled entities (other than trade debtors)
    27                   1,265       689  
Provision for amounts owed by controlled entities (other than trade debtors)
    27                   (994 )     (285 )
 
           
 
     
 
     
 
     
 
 
 
                        271       404  
Amounts owed by joint venture entities and associated entities
    27             33             33  
Accrued revenue
            1,043       1,068       1,001       1,036  
Share loans to employees (b)
    19,27       24       24       24       24  
Cross currency swap hedge receivable
    29       169       10       169       10  
Other receivables (e)
            109       247       60       175  
 
           
 
     
 
     
 
     
 
 
 
            1,345       1,382       1,254       1,278  
 
           
 
     
 
     
 
     
 
 
 
            3,608       3,619       3,258       3,374  
 
           
 
     
 
     
 
     
 
 
Non current
                                       
Amounts owed by controlled entities (other than trade debtors)
    27                   362       511  
Provision for amounts owed by controlled entities (other than trade debtors)
    27                   (45 )     (69 )
 
           
 
     
 
     
 
     
 
 
 
                        317       442  
Amounts owed by joint venture entities and associated entities (c)
    27       226       29       226       29  
Provision for amounts owed by joint venture entities and associated entities
    27       (226 )           (226 )      
 
           
 
     
 
     
 
     
 
 
 
                  29             29  
Share loans to employees (b)
    19,27       150       174       150       174  
Reach capacity prepayment (d)
    27       208       214       208       214  
Cross currency swap hedge receivable
    29       237       273       237       273  
Other receivables (e)
            145       187       135       187  
 
           
 
     
 
     
 
     
 
 
 
            740       848       730       848  
 
           
 
     
 
     
 
     
 
 
 
            740       877       1,047       1,319  
 
           
 
     
 
     
 
     
 
 

(a) Our policy requires trade debtors to pay us in accordance with agreed payment terms. Depending on the customer segment, our settlement terms are generally 14 to 30 days from date of invoice. All credit and recovery risk associated with trade debtors has been provided for in the statement of financial position.

(b) Share loans to employees represent amounts receivable from employees under the Telstra Employee Share Ownership Plan (TESOP97) and the Telstra Employee Share Ownership Plan II (TESOP99). Refer to note 19 for details regarding the share plans.

(c) On 17 June 2004, Telstra, together with our co-shareholder PCCW Limited (PCCW), bought out a loan facility previously owed to a banking syndicate by our 50% owned joint venture Reach Ltd and its controlled entity Reach Finance Ltd (Reach). The original value of the syndicated bank facility was US$1,200 million and it was acquired for US$311 million by the Reach shareholders. Our share of the acquisition cost was US$155.5 million, which was recognised as a receivable.

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Notes to the Financial Statements (continued)

9. Receivables (continued)

The loan earns interest equivalent to the 3 month US LIBOR rate plus an additional 2.50%. However, no interest accrues or is payable until after 17 December 2004. Otherwise, the terms of the loan remain the same as that of the original loan facility with a full repayment of the principal due on 31 December 2010. We have provided for the non recoverability of the loan at year end as we consider that Reach Ltd is not in a position where it will be able to repay the amount plus accrued interest in the medium term.

(d) On 25 April 2003, we entered into a capacity prepayment agreement with our 50% owned joint venture entity, Reach Ltd. Our prepayment amounted to $230 million (US$143 million) and was funded by the partial redemption of our converting note with PCCW. The prepayment earns compounding interest equivalent to the 3 month US LIBOR rate plus an additional 2.50%, and provides the right to receive future carriage and related services capacity equivalent to the amount of the payment and accrued interest.

We have classified the capacity prepayment as non current as no draw down is expected in the next 12 months. The prepayment is considered fully recoverable from the future usage of carriage and related service capacity.

(e) Included in our other non current receivables is an amount of $65 million (2003: $88 million) from Telstra Growthshare. This non current receivable represents amounts provided to the Telstra Growthshare Trust to enable it to purchase shares on market to facilitate the senior executive equity participation scheme. Refer to note 19 for further information on Telstra Growthshare.

Also included in our other non current receivables is an amount of $69 million which relates to customer deferred debt. This amount relates to eligible post paid customers that we allow to repay the cost of their mobile handset and approved accessories in monthly repayments over 12, 18 or 24 months. This receivable is non interest bearing.

10. Inventories

                                 
    Telstra Group
  Telstra Entity
    As at 30 June   As at 30 June
    2004   2003   2004   2003
    $m
  $m
  $m
  $m
Current
                               
Finished goods recorded at net realisable value
    30       12       30       12  
Finished goods recorded at cost
    204       235       167       202  
Provision for stock obsolescence
    (29 )     (26 )     (15 )     (10 )
 
   
 
     
 
     
 
     
 
 
Total finished goods
    205       221       182       204  
Raw materials and stores recorded at cost
    16       21       16       21  
Construction contracts (a)
    8       18       8        
 
   
 
     
 
     
 
     
 
 
 
    229       260       206       225  
 
   
 
     
 
     
 
     
 
 
Non current
                               
Finished goods recorded at net realisable value
    9       9       9       9  
Finished goods recorded at cost
    6       14       6       14  
Provision for stock obsolescence
    (5 )     (9 )     (5 )     (9 )
 
   
 
     
 
     
 
     
 
 
 
    10       14       10       14  
 
   
 
     
 
     
 
     
 
 
(a) Construction contract disclosures are shown in the table below:
                               
Gross amount of construction work in progress
    33       92       33        
Profits recognised to date
    3       18       3        
 
   
 
     
 
     
 
     
 
 
 
    36       110       36        
Progress billings and advances received
    (28 )     (92 )     (28 )      
 
   
 
     
 
     
 
     
 
 
 
    8       18       8        
 
   
 
     
 
     
 
     
 
 

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Notes to the Financial Statements (continued)

11. Investments

                                         
            Telstra Group
  Telstra Entity
            As at 30 June   As at 30 June
            2004   2003   2004   2003
    Note
  $m
  $m
  $m
  $m
Investments - accounted for using the equity method
                                       
Investment in joint venture entities
            40       129       81       3  
Provision for reduction in value
                        (49 )      
 
           
 
     
 
     
 
     
 
 
Carrying amount of investments in joint venture entities
    24       40       129       32       3  
Investment in associated entities
            24       56       25       26  
Provision for reduction in value
            (24 )     (26 )     (25 )     (19 )
 
           
 
     
 
     
 
     
 
 
Carrying amount of investments in associated entities
    24             30             7  
 
           
 
     
 
     
 
     
 
 
 
            40       159       32       10  
 
           
 
     
 
     
 
     
 
 
Investments - other non current
                                       
Listed securities
                                       
Investment in listed corporations (at cost)
            15       46       11       41  
Provision for reduction in value
                  (14 )           (14 )
 
           
 
     
 
     
 
     
 
 
Total listed securities excluding investments in associated entities (i)
            15       32       11       27  
Unlisted securities and other investments
                                       
Investment in controlled entities (at cost)
    23                   12,537       12,028  
Provision for reduction in value
                        (7,173 )     (7,912 )
 
           
 
     
 
     
 
     
 
 
Total investment in controlled entities (at cost)
                        5,364       4,116  
Investment in other corporations (at cost)
            68       66       62       62  
Provision for reduction in value
            (3 )     (2 )     (2 )     (1 )
 
           
 
     
 
     
 
     
 
 
Total investment in other corporations (ii)
            65       64       60       61  
 
           
 
     
 
     
 
     
 
 
 
            80       96       5,435       4,204  
 
           
 
     
 
     
 
     
 
 

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Notes to the Financial Statements (continued)

11. Investments (continued)

Listed securities and investments in other corporations are as follows:

                                                         
    Principal   Ownership   Telstra Group’s recorded   Telstra Entity’s recorded
Name of investment
  activities
  interest
  amount of investment (*)
  amount of investment (*)
            As at 30 June   As at 30 June   As at 30 June
            2004   2003   2004   2003   2004   2003
            %
  %
  $m
  $m
  $m
  $m
(i) Listed securities
                                                       
 
  International                                                
 
  communications and                                                
Infonet Services Corporation
  computing services     5.3       5.3       11       11       11       11  
Commander
  Voice and data transmission                                                
Communications Limited (a)
  services           16.4             16             16  
Other listed investments
                            4       5              
 
                           
 
     
 
     
 
     
 
 
 
                            15       32       11       27  
 
                           
 
     
 
     
 
     
 
 
(ii) Investments in other corporations
                                                       
 
  Provision of satellite                                                
Intelsat Limited
  capacity     1.7       1.7       60       60       60       60  
Other investments
                            5       4             1  
 
                           
 
     
 
     
 
     
 
 
 
                            65       64       60       61  
 
                           
 
     
 
     
 
     
 
 

(*) Amounts shown net of provision for reduction in value.

(a) On 18 July 2003, we disposed of our investment in Commander Communications Limited for $24 million.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

12. Property, plant and equipment

                                 
    Telstra Group
  Telstra Entity
    As at 30 June   As at 30 June
    2004   2003   2004   2003
    $m
  $m
  $m
  $m
Land and site improvements
                               
At cost
    43       49       42       48  
 
   
 
     
 
     
 
     
 
 
Buildings (including leasehold improvements)
                               
At cost
    752       698       706       653  
Accumulated depreciation
    (345 )     (279 )     (318 )     (267 )
 
   
 
     
 
     
 
     
 
 
 
    407       419       388       386  
 
   
 
     
 
     
 
     
 
 
Communication assets (including leasehold improvements)
                               
At cost
    41,225       39,492       39,664       38,086  
Accumulated depreciation
    (19,726 )     (17,971 )     (19,214 )     (17,558 )
 
   
 
     
 
     
 
     
 
 
 
    21,499       21,521       20,450       20,528  
 
   
 
     
 
     
 
     
 
 
Communication assets under finance lease
                               
At cost
    858       858       858       858  
Accumulated depreciation
    (359 )     (277 )     (359 )     (277 )
 
   
 
     
 
     
 
     
 
 
 
    499       581       499       581  
 
   
 
     
 
     
 
     
 
 
Other plant, equipment and motor vehicles
                               
At cost
    1,384       1,449       1,004       1,064  
Accumulated depreciation
    (980 )     (1,019 )     (792 )     (820 )
 
   
 
     
 
     
 
     
 
 
 
    404       430       212       244  
 
   
 
     
 
     
 
     
 
 
Equipment under finance lease
                               
At cost
    48       52       19       9  
Accumulated depreciation
    (37 )     (40 )     (10 )     (2 )
 
   
 
     
 
     
 
     
 
 
 
    11       12       9       7  
 
   
 
     
 
     
 
     
 
 
Total property, plant and equipment
                               
At cost
    44,310       42,598       42,293       40,718  
Accumulated depreciation
    (21,447 )     (19,586 )     (20,693 )     (18,924 )
 
   
 
     
 
     
 
     
 
 
 
    22,863       23,012       21,600       21,794  
 
   
 
     
 
     
 
     
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

12. Property, plant and equipment (continued)

                                         
            Telstra Group
  Telstra Entity
            Year ended 30 June   Year ended 30 June
            2004   2003   2004   2003
    Note
  $m
  $m
  $m
  $m
Land and site improvements
                                       
Opening cost
            49       81       48       80  
- additions
                  1             1  
- disposals
            (6 )     (33 )     (6 )     (33 )
 
           
 
     
 
     
 
     
 
 
Closing cost
            43       49       42       48  
 
           
 
     
 
     
 
     
 
 
Buildings (including leasehold improvements)
                                       
Opening net book value
            419       513       386       463  
 
           
 
     
 
     
 
     
 
 
Opening cost
            698       778       653       710  
- additions
            65       43       63       38  
- disposals
            (18 )     (103 )     (11 )     (96 )
- acquisitions of businesses
            2                    
- net foreign currency exchange differences on translation of financial statements of self-sustaining operations
            2       (5 )            
- other
            3       (15 )     1       1  
 
           
 
     
 
     
 
     
 
 
Closing cost
            752       698       706       653  
 
           
 
     
 
     
 
     
 
 
Opening accumulated depreciation
            (279 )     (265 )     (267 )     (247 )
- disposals
            9       42       1       35  
- depreciation and amortisation expense
    3       (55 )     (75 )     (55 )     (57 )
- net foreign currency exchange differences on translation of financial statements of self-sustaining operations
            (1 )     1              
- other
            (19 )     18       3       2  
 
           
 
     
 
     
 
     
 
 
Closing accumulated depreciation
            (345 )     (279 )     (318 )     (267 )
 
           
 
     
 
     
 
     
 
 
Closing net book value
            407       419       388       386  
 
           
 
     
 
     
 
     
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

12. Property, plant and equipment (continued)

                                         
            Telstra Group
  Telstra Entity
            Year ended 30 June   Year ended 30 June
            2004   2003   2004   2003
    Note
  $m
  $m
  $m
  $m
Communication assets (including leasehold improvements)
                                       
Opening net book value
            21,521       21,486       20,528       20,270  
 
           
 
     
 
     
 
     
 
 
Opening cost
            39,492       37,272       38,086       35,635  
- additions
            2,654       2,486       2,519       2,525  
- disposals/retirements
            (1,010 )     (286 )     (1,001 )     (152 )
- acquisitions of businesses
            1                    
- net foreign currency exchange differences on translation of financial statements of self-sustaining operations
            33       (72 )     4        
- other
            55       92       56       78  
 
           
 
     
 
     
 
     
 
 
Closing cost
            41,225       39,492       39,664       38,086  
 
           
 
     
 
     
 
     
 
 
Opening accumulated depreciation
            (17,971 )     (15,786 )     (17,558 )     (15,365 )
- disposals/retirements
            866       197       859       90  
- acquisitions of businesses
            (1 )                  
- depreciation and amortisation expense
    3       (2,602 )     (2,436 )     (2,504 )     (2,282 )
- net foreign currency exchange differences on translation of financial statements of self-sustaining operations
            (11 )     58              
- other
            (7 )     (4 )     (11 )     (1 )
 
           
 
     
 
     
 
     
 
 
Closing accumulated depreciation
            (19,726 )     (17,971 )     (19,214 )     (17,558 )
 
           
 
     
 
     
 
     
 
 
Closing net book value
            21,499       21,521       20,450       20,528  
 
           
 
     
 
     
 
     
 
 
Communication assets under finance lease
                                       
Opening net book value
            581       663       581       663  
 
           
 
     
 
     
 
     
 
 
Opening and closing cost (a)
            858       858       858       858  
 
           
 
     
 
     
 
     
 
 
Opening accumulated depreciation
            (277 )     (195 )     (277 )     (195 )
- depreciation and amortisation expense
    3       (82 )     (82 )     (82 )     (82 )
 
           
 
     
 
     
 
     
 
 
Closing accumulated depreciation
            (359 )     (277 )     (359 )     (277 )
 
           
 
     
 
     
 
     
 
 
Closing net book value
            499       581       499       581  
 
           
 
     
 
     
 
     
 
 

(a) In fiscal 2004 and fiscal 2003 there were no additions or disposals to this class of asset. As a result, our opening and closing cost has remained unchanged.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

12. Property, plant and equipment (continued)

                                         
            Telstra Group
  Telstra Entity
            Year ended 30 June   Year ended 30 June
            2004   2003   2004   2003
    Note
  $m
  $m
  $m
  $m
Other plant, equipment and motor vehicles
                                       
Opening net book value
            430       651       244       376  
 
           
 
     
 
     
 
     
 
 
Opening cost
            1,449       1,757       1,064       1,296  
- additions
            166       72       63       17  
- disposals
            (239 )     (232 )     (123 )     (195 )
- acquisitions of businesses
            5                    
- net foreign currency exchange differences on translation of financial statements of self-sustaining operations
            4       (10 )            
- other
            (1 )     (138 )           (54 )
 
           
 
     
 
     
 
     
 
 
Closing cost
            1,384       1,449       1,004       1,064  
 
           
 
     
 
     
 
     
 
 
Opening accumulated depreciation
            (1,019 )     (1,106 )     (820 )     (920 )
- disposals
            169       188       91       154  
- acquisitions of businesses
            (1 )                  
- depreciation and amortisation expense
    3       (121 )     (154 )     (64 )     (106 )
- net foreign currency exchange differences on translation of financial statements of self-sustaining operations
            (4 )     6              
- other
            (4 )     47       1       52  
 
           
 
     
 
     
 
     
 
 
Closing accumulated depreciation
            (980 )     (1,019 )     (792 )     (820 )
 
           
 
     
 
     
 
     
 
 
Closing net book value
            404       430       212       244  
 
           
 
     
 
     
 
     
 
 
Equipment under finance lease
                                       
Opening net book value
            12       27       7        
 
           
 
     
 
     
 
     
 
 
Opening cost
            52       47       9        
- additions
            48                    
- disposals
            (36 )           (4 )      
- acquisitions of businesses
                        14       9  
- other
            (16 )     5              
 
           
 
     
 
     
 
     
 
 
Closing cost
            48       52       19       9  
 
           
 
     
 
     
 
     
 
 
Opening accumulated depreciation
            (40 )     (20 )     (2 )      
- disposals
            15                    
- depreciation and amortisation expense
    3       (13 )     (7 )     (11 )     (2 )
- other
            1       (13 )     3        
 
           
 
     
 
     
 
     
 
 
Closing accumulated depreciation
            (37 )     (40 )     (10 )     (2 )
 
           
 
     
 
     
 
     
 
 
Closing net book value
            11       12       9       7  
 
           
 
     
 
     
 
     
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

12. Property, plant and equipment (continued)

Communication assets

Communication assets include certain network land and buildings which are essential to the operation of our communication assets.

Current value of all land and buildings

We obtain valuations of all of our land and buildings at least once every three years and the current value as at 30 June 2004 was $2,869 million for both the Telstra Group and Telstra Entity (2003: $2,425 million).

These current values were not an independent valuation. The following bases are used in determining the current value of property, plant and equipment:

         
Property, plant and equipment   Valuation   Valuation
category
  basis
  Date
General purpose land and buildings
  Market value   31 March 2002
Communication assets and other plant and equipment
       
Network land
  Market value   31 March 2004
Network buildings
  Depreciated
replacement
cost
  31 March 2004

Details of our capital expenditure and finance lease commitments are shown in note 20 to these financial statements.

Work in progress

In fiscal 2004, the Telstra Group has assets under construction amounting to $987 million (2003: $1,024 million). In fiscal 2004, the Telstra Entity has assets under construction amounting to $947 million (2003: $975 million). As these assets are not installed and ready for use, there is no depreciation being charged on the amounts.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

13. Intangible assets

                                 
    Telstra Group
  Telstra Entity
    As at 30 June   As at 30 June
    2004   2003   2004   2003
    $m
  $m
  $m
  $m
Intangibles - goodwill
                               
Goodwill (a) (b)
    2,498       2,290       22       6  
Accumulated amortisation
    (394 )     (272 )     (6 )     (2 )
 
   
 
     
 
     
 
     
 
 
 
    2,104       2,018       16       4  
 
   
 
     
 
     
 
     
 
 
Intangibles - other
                               
Mastheads (c)
    448                    
 
   
 
     
 
     
 
     
 
 
Patents, trademarks and licences
    687       685       287       274  
Accumulated amortisation
    (154 )     (121 )     (102 )     (82 )
 
   
 
     
 
     
 
     
 
 
 
    533       564       185       192  
 
   
 
     
 
     
 
     
 
 
Brandnames
    211       216              
Accumulated amortisation
    (34 )     (24 )            
 
   
 
     
 
     
 
     
 
 
 
    177       192              
 
   
 
     
 
     
 
     
 
 
Customer bases
    581       559       70       65  
Accumulated amortisation
    (238 )     (169 )     (35 )     (21 )
 
   
 
     
 
     
 
     
 
 
 
    343       390       35       44  
 
   
 
     
 
     
 
     
 
 
 
    1,501       1,146       220       236  
 
   
 
     
 
     
 
     
 
 

(a) The movement in the carrying value of our net goodwill balance is summarised as follows:

                 
    Telstra Group
    As at 30 June
    2004   2003
    $m
  $m
Carrying amount at beginning of year
    2,018       2,063  
Additional goodwill recognised (i) (ii)
    209       71  
Amortisation expense
    (123 )     (116 )
 
   
 
     
 
 
Carrying amount at end of year
    2,104       2,018  
 
   
 
     
 
 

(i) On 5 March 2004, we acquired 100% of the share capital of the Trading Post (Australia) Holdings Pty Ltd group. As a result of the acquisition, we recognised goodwill of $179 million. Additional goodwill has been recognised on our acquisitions of Cable Telecom (GB) Limited ($23m) and Invizage Pty Ltd ($7m) (refer note 23 for further details).

(ii) On 9 April 2003, we acquired the remaining 41.6% shareholding of TelstraClear Limited that we did not hold, resulting in additional goodwill of $71 million in fiscal 2003.

(b) As at 30 June 2004, the net goodwill was attributable to investments made in the following controlled entities:

                 
    Telstra Group
    As at 30 June
    2004   2003
    $m
  $m
Telstra CSL Limited
    1,685       1,784  
TelstraClear Limited
    137       145  
Sensis Pty Ltd
    36       39  
Telstra Enterprise Services Pty Ltd
    25       32  
Telstra eBusiness Services Pty Ltd (formerly InsNet Pty Ltd)
    10       10  
Cable Telecom (GB) Limited
    23        
Trading Post (Australia) Holdings Pty Ltd
    177        
Other
    11       8  
 
   
 
     
 
 
Net goodwill
    2,104       2,018  
 
   
 
     
 
 

(c) On 5 March 2004, we acquired the Trading Post (Australia) Holdings Pty Ltd group. As part of the acquisition, we have recognised the value of the associated mastheads amounting to $448m (refer note 23 for further information). The mastheads have an indefinite life and as a result there is no amortisation attributable to this intangible asset.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

14. Other assets

                                         
            Telstra Group
  Telstra Entity
            As at 30 June   As at 30 June
            2004   2003   2004   2003
    Note
  $m
  $m
  $m
  $m
Current
                                       
Net deferred mobile phone handset subsidies
            205       111       205       111  
Deferred expenditure
            286       249       249       213  
Prepayments
            227       218       148       142  
Converting note issued by PCCW (a)
            85             85        
 
           
 
     
 
     
 
     
 
 
 
            803       578       687       466  
 
           
 
     
 
     
 
     
 
 
Non current
                                       
Deferred expenditure
            350       392       345       385  
Accumulated amortisation
            (6 )     (5 )     (6 )     (5 )
 
           
 
     
 
     
 
     
 
 
 
            344       387       339       380  
Software assets developed for internal use (b)
            3,335       3,181       3,135       3,016  
Accumulated amortisation
            (1,412 )     (1,180 )     (1,373 )     (1,157 )
 
           
 
     
 
     
 
     
 
 
 
            1,923       2,001       1,762       1,859  
Future income tax benefit
    4       2                    
Net deferred mobile phone handset subsidies
            59       49       59       49  
Converting note issued by PCCW (a)
                  83             83  
 
           
 
     
 
     
 
     
 
 
 
            2,328       2,520       2,160       2,371  
 
           
 
     
 
     
 
     
 
 

(a) The converting note issued by PCCW Limited (PCCW) has a face value of US$54 million. This note originally had a three year term. Interest is compounding at a rate of 5% per annum. The converting note will expire and become payable on 30 June 2005. PCCW’s obligations under the note are secured by an equitable mortgage of shares over its 50% shareholding in Reach Ltd.

(b) In fiscal 2004, the Telstra Group has assets under construction amounting to $337 million (2003: $242 million). In fiscal 2004, the Telstra Entity has assets under construction amounting to $278 million (2003: $202 million). As these assets are not installed and ready for use, there is no amortisation being charged on the amounts.

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Notes to the Financial Statements (continued)

15. Payables

                                         
            Telstra Group
  Telstra Entity
            As at 30 June   As at 30 June
            2004   2003   2004   2003
    Note
  $m
  $m
  $m
  $m
Current
                                       
Trade creditors (a)
            624       640       493       470  
Accrued expenses
            1,050       1,254       824       964  
Accrued capital expenditure
            266       181       216       240  
Accrued interest
            179       195       179       195  
Other creditors (a)
            219       255       174       161  
Amounts owed to wholly owned controlled entities (other than trade creditors)
    27                   5        
 
           
 
     
 
     
 
     
 
 
 
            2,338       2,525       1,891       2,030  
 
           
 
     
 
     
 
     
 
 
Non current
                                       
Other creditors
            49       51       46       48  
 
           
 
     
 
     
 
     
 
 

(a) Trade creditors and other creditors are non interest bearing liabilities. We generally process trade creditor payments once they have reached 30 days from the date of invoice for electronic funds transfer payments, or 30 days from the end of the month of invoice for other payments.

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Notes to the Financial Statements (continued)

16. Interest-bearing liabilities

                                         
            Telstra Group
  Telstra Entity
            As at 30 June   As at 30 June
            2004   2003   2004   2003
    Note
  $m
  $m
  $m
  $m
Current
                                       
Short term debt
                                       
Loan from joint venture entities and associated entities (a)
    27       1       1       1       1  
Bills of exchange and commercial paper (b)
            869       643       869       643  
 
           
 
     
 
     
 
     
 
 
 
            870       644       870       644  
 
           
 
     
 
     
 
     
 
 
Long term debt - current portion
                                       
Loans from wholly owned controlled entities
    27                   2,282       2,015  
Telstra bonds (c)
            273       210       273       210  
Other loans (d)
            2,096       449       2,096       449  
Finance leases (e)
    20       7       20       6       9  
 
           
 
     
 
     
 
     
 
 
 
            2,376       679       4,657       2,683  
 
           
 
     
 
     
 
     
 
 
 
            3,246       1,323       5,527       3,327  
 
           
 
     
 
     
 
     
 
 
Non current
                                       
Long term debt
                                       
Telstra bonds (c)
            2,136       2,403       2,136       2,403  
Other loans (d)
            6,458       8,403       6,458       8,403  
Finance leases (e)
    20       10             10        
Cross currency swap hedge payable
    29       410       426       410       426  
 
           
 
     
 
     
 
     
 
 
 
            9,014       11,232       9,014       11,232  
 
           
 
     
 
     
 
     
 
 
Total debt payable
                                       
Short term debt
                                       
Loan from joint venture entities and associated entities (a)
    27       1       1       1       1  
Bills of exchange and commercial paper (b)
            869       643       869       643  
 
           
 
     
 
     
 
     
 
 
 
            870       644       870       644  
Long term debt (including current portion)
                                       
Loans from wholly owned controlled entities
    27                   2,282       2,015  
Telstra bonds (c)
            2,409       2,613       2,409       2,613  
Other loans (d)
            8,554       8,852       8,554       8,852  
Finance leases (e)
    20       17       20       16       9  
Cross currency swap hedge payable
    29       410       426       410       426  
 
           
 
     
 
     
 
     
 
 
 
            11,390       11,911       13,671       13,915  
 
           
 
     
 
     
 
     
 
 
 
            12,260       12,555       14,541       14,559  
 
           
 
     
 
     
 
     
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

16. Interest-bearing liabilities (continued)

Our long term debt (excluding cross currency swap hedge payable) is repayable over years ending 30 June as follows:

                                                         
    Telstra Group
                                            after    
    2005   2006   2007   2008   2009   2009   Total
    $m
  $m
  $m
  $m
  $m
  $m
  $m
Long term debt payable
    2,378       1,103       403       1,413       595       5,148       11,040  
 
   
 
     
 
     
 
     
 
     
 
     
 
         
Unamortised discount
                                                    (60 )
 
                                                   
 
 
 
                                                    10,980  
 
                                                   
 
 

Assets pledged as security

On 9 January 2004, our 50% owned pay television joint venture FOXTEL entered into a $550 million bank facility arrangement to fund its full digital conversion and launch of new digital services. The use of this facility is subject to certain conditions being met and full repayment is due on 30 September 2008.

As part of this arrangement, our controlled entity Telstra Media Pty Ltd as a FOXTEL partner, and FOXTEL itself have pledged their relative assets as collateral in favour of the banks. The carrying value of the assets pledged in Telstra Media Pty Ltd as at 30 June 2004 was $nil. Refer to note 21, for details of an equity contribution deed entered as part of this agreement.

Our interest-bearing liabilities are unsecured, except for finance leases which are secured, as the rights to the leased asset transfer to the lessor in the event of a default by us. Refer to note (e) below.

(a) Loan from joint venture entities and associated entities

As at 30 June 2004, we owed a joint venture entity $1 million (2003: $1 million) for an amount deposited with the Telstra Entity. The amount is repayable on demand and has an interest rate of 4.70% (2003: 4.70%).

(b) Bills of exchange and commercial paper

We have issued bills of exchange and commercial paper of $869 million (2003: $643 million) to financial institutions with an original maturity of less than 180 days. Some of our commercial paper is issued in foreign currencies and swapped into Australian dollars. At 30 June 2004, $651 million (2003: $643 million) of the commercial paper matures in less than three months.

The weighted average effective interest rate applicable to the commercial paper (in currency of issue) at 30 June 2004 was 5.21% (2003: 3.22%).

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Notes to the Financial Statements (continued)

16. Interest-bearing liabilities (continued)

(c) Telstra bonds

Telstra bonds have been issued to both retail and wholesale investors and in a range of currencies. They have effective interest rates ranging from 7.23% to 12.67% (2003: 3.50% to 12.67%) and mature up until the year 2020 (2003: 2020). During fiscal 2004, $210 million (2003: $582 million) of Telstra bonds matured. Our Telstra bonds are repayable in the years ending 30 June as follows:

                                                 
    Telstra Group
Coupon interest rate   up to   up to   up to   up to   up to    
    6.0%   8.0%   10.0%   12.0%   16.0%   Total
 
  $m
  $m
  $m
  $m
  $m
  $m
Due in the year ending June 30
                                               
2005
          250       3       20             273  
2006
                12       504             516  
2007
                                   
2008
                                   
2009
          500                         500  
After 2009
    35       1,010       28       44       32       1,149  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
    35       1,760       43       568       32       2,438  
 
   
 
     
 
     
 
     
 
     
 
         
Unamortised discount
                                            (29 )
 
                                           
 
 
 
                                            2,409  
 
                                           
 
 

(d) Other loans

Our other loans are repayable in the years ending 30 June as follows:

                                                         
    Telstra Group
                                            after    
    2005   2006   2007   2008   2009   2009   Total
    $m
  $m
  $m
  $m
  $m
  $m
  $m
Other loans
    2,098       581       401       1,411       94       3,999       8,584  
 
   
 
     
 
     
 
     
 
     
 
     
 
         
Unamortised discount
                                                    (30 )
 
                                                   
 
 
 
                                                    8,554  
 
                                                   
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

16. Interest-bearing liabilities (continued)

(d) Other loans (continued)

Details of our other loans including currency of borrowing, interest rates and maturity dates are presented in the table below:

                                         
Telstra Group - Other loans details
  A$ amount
  Interest rates
  Maturity dates
    As at 30 June   Year ended 30 June   As at 30 June
    2004   2003   2004   2003   2004   2003
    A$m
  A$m
  %
  %
   
   
                  5.45%to   4.60%to   between June 2005   between July 2003
Australian dollar loans
    250       250       7.05 %     7.87 %   and August 2014   and August 2014
                  1.48%to   1.65%to   between Nov 2005   between July 2003
US dollar loans
    1,453       1,946       6.50 %     6.50 %   and April 2015   and April 2012
                  2.56%to   2.58%to   between June 2005   between June 2005
Euro eurobond loan
    4,368       4,261       6.38 %     6.38 %   and June 2011   and June 2011
Deutschemark eurobond loan
    894       872       5.13 %     5.13 %   April 2008   April 2008
French franc loan
    400       391       6.00 %     6.00 %   December 2006   December 2006
Swiss franc eurobond loan
    344       332       3.38 %     3.38 %   June 2005   June 2005
                  0.30%to   0.31%to   between July 2007   between July 2007
Japanese yen loans
    241       225       1.65 %     1.65 %   and Sept 2010   and Sept 2010
Singapore dollar loans
    85       85       3.80 %     3.80 %   March 2008   March 2008
                  5.16%to   4.31%to        
British pound sterling loans
    519       490       6.13 %     6.13 %   August 2014   August 2014
 
   
 
     
 
     
 
     
 
   
 
 
 
Total other loans including current portion
    8,554       8,852                          
   
 
     
 
                         

To appropriately assess our foreign currency borrowings included in other loans, the hedge receivables and hedge payables arising from our cross currency swaps entered to hedge this position should also be considered. The following table shows our other loan position, net of our outstanding cross currency swap contracts:

                 
    Telstra Group
    As at 30 June
    2004   2003
    $m
  $m
Other loans
    8,554       8,852  
- less hedge receivable - current
    (169 )     (10 )
- less hedge receivable - non current
    (237 )     (273 )
- add hedge payable - non current
    410       426  
 
   
 
     
 
 
Other loans net of cross currency swaps
    8,558       8,995  
 
   
 
     
 
 

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Notes to the Financial Statements (continued)

16. Interest-bearing liabilities (continued)

(e) Finance leases

Details of minimum lease payments due under finance leases are presented as follows:

                                                         
    Telstra Group
    2005   2006   2007   2008   2009   after 2009   Total
    $m
  $m
  $m
  $m
  $m
  $m
  $m
Finance leases
    7       6       2       2       1             18  
 
   
 
     
 
     
 
     
 
     
 
     
 
         
Future finance charges
                                                    (1 )
 
                                                   
 
 
 
                                                    17  
 
                                                   
 
 

(f) Financing arrangements

                                 
    Telstra Group
  Telstra Entity
    As at 30 June   As at 30 June
    2004   2003   2004   2003
    $m
  $m
  $m
  $m
Our financing arrangements
                               
We have access to the following lines of credit:
                               
Credit standby arrangements
                               
Unsecured committed cash standby facilities which are subject to annual review
    849       894       815       850  
Amount of credit unused
    820       855       815       850  
 
   
 
     
 
     
 
     
 
 
Loan facilities
                               
Unsecured bank term loan facilities
          2,149             2,149  
Amount of credit unused
          2,149             2,149  
 
   
 
     
 
     
 
     
 
 

We cancelled our loan facility arrangement during fiscal 2004 as it was no longer required.

We have commercial paper facilities in place with financial institutions under which we may issue up to $15,000 million (2003: $15,058 million). As at 30 June 2004, we had drawn down $869 million (2003: $643 million) of these commercial paper facilities. These facilities are not committed or underwritten and we have no guaranteed access to the funds.

Generally, our facilities are available unless we default on any terms applicable under the relevant agreements or become insolvent.

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Notes to the Financial Statements (continued)

17. Provisions

                                 
    Telstra Group
  Telstra Entity
    As at 30 June   As at 30 June
    2004   2003   2004   2003
    $m
  $m
  $m
  $m
Current
                               
Employee benefits (a)
    312       279       288       234  
Workers’ compensation (b) (c)
    32       39       31       36  
Other provisions (b) (c)
    14       35       12       14  
 
   
 
     
 
     
 
     
 
 
 
    358       353       331       284  
 
   
 
     
 
     
 
     
 
 
Non current
                               
Employee benefits (a)
    559       572       549       522  
Workers’ compensation (b) (c)
    184       197       176       184  
Other provisions (b) (c)
    35       45       15       21  
 
   
 
     
 
     
 
     
 
 
 
    778       814       740       727  
 
   
 
     
 
     
 
     
 
 
(a) Aggregate employee benefits and related on-costs liability
                               
Current provision for employee benefits
    312       279       288       234  
Non current provision for employee benefits
    559       572       549       522  
Accrued labour, redundancy and on-costs (i)
    179       242       175       236  
 
   
 
     
 
     
 
     
 
 
 
    1,050       1,093       1,012       992  
 
   
 
     
 
     
 
     
 
 

(i) Accrued labour, redundancy and related on-costs are included within our current payables (refer note 15).

Provision for employee benefits consist of amounts for annual leave, long service leave accrued by employees and provision for redundancy payments.

Non current employee benefits for long service leave are measured at their present value. The following assumptions were adopted in measuring this amount:

                                 
    Telstra Group
  Telstra Entity
    As at 30 June   As at 30 June
    2004
  2003
  2004
  2003
Weighted average projected increase in salaries, wages and associated on-costs
    4.0 %     4.0 %     4.0 %     4.0 %
Weighted average discount rates
    5.7 %     5.4 %     5.7 %     5.4 %
Leave taking rates
    13.2 %     13.0 %     13.3 %     13.3 %

b) Information about our provisions, other than employee benefits:

Workers’ compensation

The Telstra Entity and certain controlled entities self insure their workers’ compensation liabilities. We provide for our obligations through an assessment of accidents and estimated claims incurred. The provision is based on a semi annual actuarial review of our workers’ compensation liability. Present values are calculated using appropriate rates based on government guaranteed securities with similar due dates.

The majority of our controlled entities do not self insure, but pay annual premiums to third party insurance companies for their workers’ compensation liabilities.

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Notes to the Financial Statements (continued)

17. Provisions (continued)

Other

Other provisions include provision for restructuring, provision for warranties, provision for restoration costs and other general provisions. The provision for restructuring relates to restructuring costs expected on acquisition of controlled entities and our internal restructures. The provision for warranties relates to our best estimate of warranty costs expected to meet our products’ future repairs and replacement based on current sales levels and past historical information. Provision for restoration costs relates to our future expected restoration obligations in relation to the fitout of our general purpose leased buildings. Other general provisions are to meet future costs that we are obligated to meet as a result of past transactions entered into.

c) Movement in provisions, other than employee benefits

                                 
    Telstra Group
  Telstra Entity
    Year ended 30 June   Year ended 30 June
    2004   2003   2004   2003
    $m
  $m
  $m
  $m
Dividends payable
                               
Opening balance
          1,415             1,415  
- adjustments due to change in accounting policy
          (1,415 )           (1,415 )
 
   
 
     
 
     
 
     
 
 
Closing balance
                       
 
   
 
     
 
     
 
     
 
 
Workers’ compensation
                               
Opening balance
    236       270       220       256  
- additional provisions
    4       10       3       8  
- amount used
    (1 )                  
- reductions due to remeasurements
    (21 )     (44 )     (18 )     (44 )
- other
    (2 )           2        
 
   
 
     
 
     
 
     
 
 
Closing balance
    216       236       207       220  
 
   
 
     
 
     
 
     
 
 
Other
                               
Opening balance
    80       121       35       39  
- additional provisions
    7       24       6       6  
- amount used
    (30 )     (44 )     (18 )     (7 )
- reductions due to remeasurements
    (11 )     (22 )     (2 )     (4 )
- other
    3       1       6       1  
 
   
 
     
 
     
 
     
 
 
Closing balance
    49       80       27       35  
 
   
 
     
 
     
 
     
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

18. Contributed equity

                                 
    Telstra Group
  Telstra Entity
    As at 30 June   As at 30 June
    2004   2003   2004   2003
    $m
  $m
  $m
  $m
Issued and paid up capital
                               
Fully paid ordinary shares (a) (b)
    6,073       6,433       6,073       6,433  
 
   
 
     
 
     
 
     
 
 

(a) Each of our fully paid ordinary shares carries the right to one vote at a meeting of the company. Holders of our shares also have the right to receive dividends as declared, and to participate in the proceeds from sale of all surplus assets in proportion to the total shares issued in the event of the company winding up. In fiscal 2004 and fiscal 2003 we had no outstanding equity that could have been called up in the event of the company winding up.

(b) On 24 November 2003, we completed an off-market share buy-back of 238,241,174 ordinary shares as part of our ongoing capital management program. The ordinary shares were bought back at $4.20 per share, comprising a fully franked dividend component of $2.70 per share and a capital component of $1.50 per share. The Commonwealth of Australia did not participate in the share buy-back.

The shares bought back were subsequently cancelled, reducing the number of fully paid ordinary shares on issue. In total, 1.85% of our total issued ordinary shares, or 3.71% of our non Commonwealth owned ordinary shares, were bought back.

The movement in the number of issued, fully paid ordinary shares is as follows:

         
    Number of
    shares
Balance at 30 June 2003
    12,866,600,200  
Shares bought back
    (238,241,174 )
 
   
 
 
Balance at 30 June 2004
    12,628,359,026  
 
   
 
 

In fiscal 2003 the number of issued, fully paid ordinary shares was 12,866,600,200.

The cost of the share buy-back comprised a purchase consideration of $1,001 million and associated transaction costs of $8 million.

In accordance with the substance of the buy-back, shareholders’ equity decreased as follows:

         
    Year ended
    30 June
    2004
    $m
Contributed equity
    360  
Retained profits
    649  
 
   
 
 
 
    1,009  
 
   
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19.Employee share plans

The company has a number of employee share plans that are available for directors, senior executives and employees, these include:

  the Telstra Employee Share Ownership Plans (TESOP99 and TESOP97); and
 
  those conducted through the Telstra Growthshare Trust.

The nature of each plan, details of plan holdings and movements in holdings, and other relevant information is disclosed in the following:

(a)TESOP99 and TESOP97

(i) Nature of TESOP99 and TESOP97

As part of the Commonwealth’s sale of its shareholding in fiscal 2000 and fiscal 1998 we offered our eligible employees as defined by the employee share plans the opportunity to buy Telstra shares. The shares were ordinary shares of the Telstra Entity at the time of the offer.

These share plans were:

  the Telstra Employee Share Ownership Plan II (TESOP99); and
 
  the Telstra Employee Share Ownership Plan (TESOP97).

All eligible employees of the Telstra Entity and of companies that Telstra owned greater than 50% equity were able to participate in the plans. Certain employees who were part time, casual, fixed term, on leave without pay or living outside Australia and contractors were not eligible to participate.

Generally, employees were offered interest free loans by the Telstra Entity to acquire certain shares and in some cases became entitled to certain extra shares and loyalty shares as a result of participating in the plans. All shares acquired under the plans were transferred from the Commonwealth either to the employees or to the trustee for the benefit of the employees. Telstra ESOP Trustee Pty Ltd is the trustee for TESOP99 and TESOP97 and holds the shares on behalf of participants. This company is 100% owned by Telstra.

While a participant remains an employee of the Telstra Entity, a company in which Telstra owns greater than 50% equity, or the company which was their employer when the shares were acquired, there is no date by which the employee has to repay the loan. The loan may, however, be repaid in full at any time by the employee using his or her own funds.

The loan shares, extra shares and in the case of TESOP99, the loyalty shares, were subject to a restriction on the sale of the shares or transfer to the employee for three years, or until the relevant employment ceases. This restriction period has now been fulfilled under each plan.

Given conclusion of the restriction period, the employee can now sell the shares provided the loan is repaid in full for the loan shares and TESOP97 extra shares. Approximately 70% of the dividends on the loan shares and TESOP97 extra shares held for the employees under the plans are used to repay their loans.

If a participating employee leaves the Telstra Entity, a company in which Telstra owns greater than 50% equity, or the company which was their employer when the shares were acquired, to acquire the relevant shares the employee must repay their loan within two months of leaving. This is the case except where the restriction period has ended because of the employee’s death or disablement (in this case the loan must be repaid within 12 months).

If the employee does not repay the loan when required, the trustee can sell the shares if the sale proceeds cover the amount outstanding on the loan plus relevant costs. The sale proceeds must then be used to pay the costs of the sale and any amount outstanding on the loan, after which the balance will be paid to the employee. The Telstra Entity’s recourse under the loan is limited to the amount recoverable through the sale of the employee’s shares.

For TESOP99, the Government guaranteed an allocation of up to 5,000 shares for employees using their own funds to purchase shares in the public offer. These shares are directly held by the employees.

Further details on each of the plans are highlighted in the table following in section (a) (ii).

Telstra incurs expenses in relation to the administration of the trusts for TESOP99 and TESOP97. These are recognised in the statement of financial performance of Telstra as incurred. The allocation of shares under these plans did not give rise to any other expense to be recognised by us in the current or prior period.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19. Employee share plans (continued)

(a) TESOP99 and TESOP97 (continued)

(ii) TESOP99 and TESOP97 - Share plan information

The table below provides information about our TESOP99 and TESOP97 share plans:

                 
    TESOP99
  TESOP97
Date used to determine number of eligible employees
  27 August 1999   20 September 1997
Date the plan started
  16 October 1999   15 November 1997
Number of employees eligible to participate
  53,900   64,309
 
 
 
Price paid by employee – first instalment
  (16 October 1999) $4.50   (15 November 1997) $1.95
Price paid by employee – second instalment
  (2 November 2000) $2.90   (17 November 1998) $1.35
 
 
 
Total price paid by employee and market price on date of issue
  $7.40   $3.30
 
 
 
Number of shares each eligible employee was able to buy with interest free loan (loan shares)
  400   2,000
Number of extra shares received by each eligible employee
  one extra share for every four   one extra share for every four
 
  guaranteed allocation shares   loan shares or non-loan shares
 
  purchased up to a limit of 200   purchased up to a limit of 500
 
 
 
The date participating employees have full ownership of the loan shares and extra shares (a)
  16 October 2002   15 November 2000
Number of employees who purchased loan shares
  42,439   55,748
Total number of loan shares initially purchased
  16,939,000   109,979,100
Total number of extra shares initially acquired relating to loan shares
  (b)   27,494,775
 
 
 
Number of employees who used their own funds to buy shares in the
               
TESOP’s and received extra shares
  21,424   2,282
Number of shares initially purchased under the TESOP’s with own funds
  (c)   3,776,732
Number of extra shares initially acquired by employees from using their own funds
  (b) 3,903,314   944,183
 
 
 
Total market value of shares at issue date
  $93,790,413(first instalment)   $277,279,841(first instalment)
(including extra shares)
  $58,832,889 (second instalment)   $181,936,265(second instalment)
 
 
 
Total initial loan made to employees
  $76,225,500(first instalment)   $221,823,872(first instalment)
 
  $48,556,440 (second instalment)   $144,401,940(second instalment)
 
 
 
Loan discount paid on behalf of employees ($1 per loan)
  $42,439   $55,748
 
 
 
Number of Commonwealth loyalty shares available to each eligible
          one for every
employee at no additional cost (shares need to be held for 12
  one for every 10 shares   10 non loan shares purchased in
months to qualify)
  purchased up to a limit of 80   the public offer up to a limit of 200
Number of employees who received Commonwealth loyalty shares
  (d) 17,138   21,761
Number of loyalty shares issued
  (d) 1,243,305   3,162,222
Market value of Commonwealth loyalty shares issued
  (d) $7,696,058($6.19 per share)   $20,363,290($6.46 per share)
   
 

(a) In the case of all loan shares, and extra shares acquired under TESOP97, the loan must be repaid in full before shares may be transferred to the employee.

(b) For TESOP99, the extra shares were acquired under the Commonwealth component as a result of employees acquiring guaranteed allocation shares in the public offer using their own funds.

(c) Guaranteed allocation shares not included as these were acquired by employees from the Commonwealth under the Commonwealth component.

(d) TESOP99 loyalty shares were issued to eligible employees still holding their Commonwealth component shares on 2 November 2000 and did not prepay the final instalment.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19. Employee share plans (continued)

(a) TESOP99 and TESOP97 (continued)

(ii) TESOP99 and TESOP97 - Share plan information (continued)

The following information details the number of outstanding equity instruments and loan balances relevant to the TESOP99 and TESOP97 plans.

         
    Employee share plans
    As at 30 June
    2004
  2003
Market price of Telstra shares. . .
  $5.03 per share   $4.40 per share
Employee share loan balance (total including current and non current, excluding Growthshare option loans – note 9)
  $174 million   $198 million
TESOP99
       
Remaining employees with loan shares (a)
  36,628   37,148
Remaining number of loan shares
  14,622,000   14,828,600
TESOP97
       
Remaining employees with loan shares
  19,525   21,960
Remaining number of loan shares
  38,661,600   43,465,700
Remaining number of extra shares
  9,665,400   10,866,425

(a) The number of employees with loan shares includes 13,238 (2003: 11,258) employees that have ceased employment and elected not to repay their loan. The Telstra ESOP Trustee continues to hold the shares relating to those loans until the share price is sufficient to recover the loan amount and associated costs. The Trustee will then sell the shares. As at 30 June 2004, there were 5,295,200 shares held for this purpose (2003: 4,503,300).

(iii) TESOP99 and TESOP97 - other information

Shares held by the TESOP99 and TESOP97 trusts for the purposes of facilitating the operations of the relevant share plans amount to 62,949,000 shares (2003: 69,160,725 shares). The fair value of these shares as at 30 June 2004 based on the market value of Telstra shares at balance date amounts to $317 million (2003: $304 million). As the final restriction period for these shares was completed on 16 October 2002, they are now considered fully transferable to the employees once the loan has been repaid in full.

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Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19. Employee share plans (continued)

(b) Telstra Growthshare Trust

The Telstra Growthshare Trust commenced in fiscal 2000. Under the trust, Telstra operates a number of different share plans whereby the following equity based instruments may be allocated:

  deferred shares;

  performance rights;

  restricted shares;

  options;

  directshares; and

  ownshares.

The trustee for the trust is Telstra Growthshare Pty Ltd. This company is 100% owned by us.

Deferred shares, performance rights, restricted shares and options

(i) Nature of the share plans

The purpose of the deferred shares, performance rights, restricted shares and option plans is to align key executives’ rewards with shareholders’ interests, and reward performance improvement supporting business plans and corporate strategies. These plans are administered by the trustee.

The Board determines who is invited to participate in the share plans administered through the Telstra Growthshare Trust. Allocations have been made over a number of years in the form of options, restricted shares, and performance rights under our long term incentive plan, and deferred shares under our deferred remuneration plan. Instruments issued represent a right to acquire a share in Telstra. Generally, the options, restricted shares and performance rights may only be exercised to acquire Telstra shares if a performance hurdle is satisfied in the performance period and in the case of options, the exercise price is paid by the executive. Deferred shares may only be exercised when a prescribed period of service has been completed.

Deferred shares

The chief executive officer and senior executives are provided part of their annual fixed remuneration in the form of rights to Telstra shares that vest upon completing certain employment requirements. These deferred shares are considered to be a method of deferring a component of the executives remuneration. Generally, if an executive continues to be employed by an entity that forms part of the Telstra Group three years after the commencement date of the instrument, the deferred share will become a vested deferred share. The vested deferred shares can then be exercised at any time before the expiry date, otherwise they will lapse. Once exercised, Telstra shares will be transferred to the executive.

Until this time, the executive can not use the deferred shares or vested deferred shares to vote or receive dividends or other entitlements.

Telstra shares will be transferred to the executive on exercise of vested deferred shares. The executive may exercise the deferred shares at a cost of $1 in total for the number of deferred shares exercised on a particular day.

The issue of deferred shares is recorded as an expense to us when we provide funding to the trust to purchase Telstra shares on market to underpin them. In fiscal 2004, we recorded an expense of $10.7 million (2003: $10.3 million).

Performance hurdle for options, restricted shares and performance rights

The exercise of options, restricted shares and performance rights is subject to certain performance hurdles. For allocations of performance rights made during fiscal 2004, fiscal 2003 and fiscal 2002, and options issued during fiscal 2002, the applicable performance hurdle is based on comparing Telstra’s total shareholder return (TSR) with the TSRs of the companies in the S&P/ASX 200 (Industrial) Index (peer group) within the performance period.

The companies in the peer group are anchored at the effective date of allocation, and this same peer group of companies are then tracked during the performance period. At the end of each quarter during the performance period, the 30 day average TSR is calculated for Telstra and the companies in the peer group for each trading day during that quarter.

The number of options and performance rights exercisable is dependant on whether, during the performance period, the Telstra 30 day average TSR achieves or exceeds the 50th percentile ranking when compared to the 30 day average TSR of the peer group, and the timing of when or if this occurs.

Both the number of options and the number of performance rights potentially exercisable are based on the following:

  If in the first quarter of the performance period, Telstra’s percentile ranking is the 50th percentile or above then:

(i)   the number of options and performance rights that become exercisable for that quarter is scaled proportionately from the 50th percentile (at which 50% of the allocation becomes exercisable) to the 75th percentile (at which 100% of the allocation becomes exercisable); and
 
(ii)   in subsequent quarters, the number that become exercisable is based on the same proportionate scale, but is reduced by the number of options or performance rights that have previously become exercisable. The percentile ranking achieved needs to be above that achieved in previous quarters for additional options and performance rights to become exercisable.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19. Employee share plans (continued)

(b) Telstra Growthshare Trust (continued)

(i) Nature of Telstra Growthshare (continued)

  If in the first quarter of the performance period, the percentile ranking is less than the 50th percentile then:

(i)   half of the allocation will lapse; and
 
(ii)   in subsequent quarters, the remaining 50% of the options or performance rights will become exercisable if the ranking is the 50th percentile or above for that quarter.

  If Telstra does not achieve or exceed the 50th percentile ranking in any quarter of the performance period, all options and performance rights will lapse.

For all allocations prior to 30 June 2001, the applicable performance hurdle was that the average Telstra Accumulation Index must exceed the average S&P/ASX 200 (Industrial) Index (replacing the superseded All Industrials Accumulation Index) for thirty consecutive days within the performance period. If the performance hurdle is satisfied for these allocations, all of the relevant options or restricted shares would become exercisable (i.e. they do not become exercisable on a proportionate basis).

Performance rights

An executive is not entitled to Telstra shares before the performance rights allocated under Telstra Growthshare become vested performance rights and are therefore exercisable. If the performance hurdle is satisfied in the performance period, a specified number of performance rights as determined in accordance with the trust deed and terms of issue, will become vested performance rights. The vested performance rights can then be exercised at any time before the expiry date, otherwise they will lapse. Once the vested performance rights are exercised, Telstra shares will be transferred to the executive. Until this time, the executive cannot use the performance rights (or vested performance rights) to vote or receive dividends.

Telstra shares will be transferred to the executive on exercise of vested performance rights. The executive may exercise the performance rights at a cost of $1 in total for the number of performance rights exercised on a particular day. The issue of performance rights is recorded as an expense to us when we provide funding to the trust to purchase Telstra shares on market to underpin them. In fiscal 2004, we recorded an expense of $8.6 million (2003: $8.5 million).

Restricted shares

The executive is not entitled to Telstra shares before the restricted shares allocated under the trust are exercised. If the performance hurdle is satisfied in the performance period, the restricted shares will vest and may be exercised at any time before the expiry date, otherwise they will lapse. Once the restricted shares have vested, they become restricted trust shares, which will generally be held by the trustee for the executive for a certain period. Once converted into restricted trust shares, the executive has an interest in Telstra shares and is entitled to dividends, other distributions, and voting rights.

Restricted trust shares are held by the Trustee until the earlier of:

  the period determined in accordance with the trust deed;
 
  the executive finishes employment with Telstra; or
 
  a date nominated by the Board.

The executive may exercise restricted shares at a cost of $1 in total for the number of restricted shares exercised on a particular day. These shares were recorded as an expense to us when we provided funding to the trust to purchase them on market. In fiscal 2004 and fiscal 2003, there were no restricted shares allocated and therefore no associated expense.

Options

An executive is not entitled to Telstra shares before the options allocated under Telstra Growthshare initially vest, and then are exercised. This means that the executive cannot use options to vote or receive dividends. If the performance hurdle is satisfied in the performance period, options may be exercised at any time before the expiry date; otherwise they will lapse. Once the options are exercised and the option price paid, Telstra shares will be transferred to the executive.

We provide loans to the trustee to enable it to purchase Telstra shares on market to underpin the options. When exercised, the executive pays for the shares at the exercise price and the loan is repaid to us. We receive interest on the loans to the trust. On the basis that the executives must pay the exercise price of the options, which repays the loans made by Telstra, there is no cash expense incurred by us and included in our statement of financial performance. We have not issued options during fiscal 2004 or fiscal 2003. Previously issued options remain outstanding and valid.

Telstra Growthshare amounts expensed for USGAAP purposes

For the purposes of the United States generally accepted accounting principles (USGAAP) disclosures, the estimated fair value of the options, restricted shares, performance rights and deferred shares is made at the date of grant. We have used an option pricing model that takes into account various factors including the exercise price and expected life of the instrument, the current price of the underlying share and its expected volatility, expected dividends, the risk-free interest rate for the expected life of the instrument, and the expected volatility of Telstra’s peer group companies. This approach has also been used for the purposes of determining a valuation for Australian reporting purposes. There was no additional compensation expense recognised for USGAAP for either fiscal 2004 or fiscal 2003. Refer to note 30 for additional information.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19. Employee share plans (continued)

(b) Telstra Growthshare Trust (continued)

(ii) Instruments outstanding at the beginning of fiscal 2004

The following options, restricted shares, performance rights and deferred shares had been issued at the start of fiscal 2004, but were yet to vest with executives.

                                         
    Number of                           Exercise date
    instruments   Commencement   Performance   Exercise   (once performance
    outstanding
  date
  hurdle period
  price
  hurdle met)
Growthshare 2000 - Sept 1999 allocation
                                       
Options
    1,533,722     13 Sept 1999   between 13 Sept 2002   $8.02   any time before
 
                  and 13 Sept 2004           13 Sept 2009
Restricted shares
    260,278     13 Sept 1999   between 13 Sept 2002   $1 per parcel   any time before
 
                  and 13 Sept 2004   exercised   13 Sept 2004
Growthshare 2001 - Sept 2000 allocation
                                       
Options
    3,370,660     8 Sept 2000   between 8 Sept 2003   $6.28   any time before
 
                  and 8 Sept 2005           8 Sept 2010
Restricted shares
    697,960     8 Sept 2000   between 8 Sept 2003   $1 per parcel   any time before
 
                  and 8 Sept 2005   exercised   8 Sept 2005
Growthshare 2001 - March 2001 allocation
                                       
Options
    150,000     16 March 2001   between 16 March 2004   $6.55   any time before
 
                  and 16 March 2006           16 March 2011
Restricted shares
    40,000     16 March 2001   between 16 March 2004   $1per parcel   any time before
 
                  and 16 March 2006   exercised   16 March 2006
Growthshare 2002 - Sept 2001 allocation
                                       
Options
    32,416,945     6 Sept 2001   between 6 Sept 2004   $4.90   any time before
 
                  and 6 Sept 2006           6 Sept 2011
Performance rights
    3,098,155     6 Sept 2001   between 6 Sept 2004   $1 per parcel   any time before
 
                  and 6 Sept 2006   exercised   8 Dec 2006
Growthshare 2002 - March 2002 allocation
                                       
Options
    1,854,000     14 March 2002   between 14 March 2005   $5.63   any time before
 
                  and 14 March 2007           14 March 2012
Performance rights
    149,000     14 March 2002   between 14 March 2005   $1 per parcel   any time before
 
                  and 14 March 2007   exercised   14 June 2007
Growthshare 2003 - Sept 2002 allocation
                                       
Deferred shares
    2,022,498     5 Sept 2002   None (a)   $1 per parcel   any time before
 
                          exercised   5 September 2007
Performance rights
    4,034,226     5 Sept 2002   between 5 Sept 2005   $1 per parcel   any time before
 
                  and 5 Sept 2007   exercised   5 December 2007
Growthshare 2003 - March 2003 allocation
                                       
Deferred shares
    22,100     7 March 2003   None (a)   $1 per parcel   any time before
 
                          exercised   7 March 2008
Performance rights
    44,200     7 March 2003   between 7 March 2006   $1 per parcel   any time before
 
                  and 7 March 2008   exercised   7 June 2008

a) As deferred shares are allocated as annual fixed remuneration, there is no performance hurdle. Generally, deferred shares will become vested deferred shares after a specified service period.

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Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19. Employee share plans (continued)

(b) Telstra Growthshare Trust (continued)

(iii) Instruments granted during the financial year

The following instruments were granted in September 2003:

                 
    Growthshare 2004   Growthshare 2004
    deferred shares
  performance rights
Number of executives who were allocated deferred shares and performance rights
    176     176
Effective commencement date of deferred shares and performance rights
  5 September 2003   5 September 2003
Performance hurdle period-i.e. over what time period executives have to satisfy the performance hurdle for the instruments to vest
          period between 5 September 2006
 
      (a)   and 5 September 2008
 
   
 
   
 
Number of deferred shares and performance rights (representing a 100% allocation or maximum entitlement available) issued
    2,206,400     4,412,800
 
   
 
   
 
 
  $1 per parcel of   $1 per parcel of
Exercise price (once the instruments become exercisable)
  instruments exercised   instruments exercised
 
   
 
   
 
Market price of Telstra shares on commencement date
  $5.06 per share   $5.06 per share
Exercise date (once the instruments become exercisable)
  any time before 5 September 2008   any time before 5 December 2008

The following instruments were granted in February 2004:

                 
    Growthshare 2004   Growthshare 2004
    deferred shares
  performance rights
Number of executives who were allocated deferred shares and performance rights
    3     3
Effective commencement date of deferred shares and performance rights
  20 February 2004   20 February 2004
Performance hurdle period-i.e. over what time period executives have to satisfy the performance hurdle for the instruments to vest
          period between 20 February 2007
 
      (a)   and 20 February 2009  
 
   
 
   
 
Number of deferred shares and performance rights (representing a 100% allocation or maximum entitlement available) issued
    18,350     36,700
 
   
 
   
 
 
  $1 per parcel of   $1 per parcel of
Exercise price (once the instruments become exercisable)
  instruments exercised   instruments exercised
 
   
 
   
 
Market price of Telstra shares on commencement date
  $ 4.71 per share     $ 4.71 per share  
Exercise date (once the instruments become exercisable)
  any time before 20 February 2009   any time before 20 May 2009

(a) As deferred shares are allocated as annual fixed remuneration, there is no performance hurdle. Generally, deferred shares will vest if the participating executive continues to be employed by an entity that forms part of the Telstra Group for three years after the effective commencement date. No consideration is required to be provided by the participating executives on the granting of these deferred shares and performance rights.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19. Employee share plans (continued)

(b) Telstra Growthshare Trust (continued)

(iii) Instruments granted during the financial year (continued)

In the prior year, the following instruments were granted during September 2002:

                 
    Growthshare 2003   Growthshare 2003
    deferred shares
  performance rights
Number of executives who were allocated deferred shares and performance rights
    166     166
Effective commencement date of deferred shares and performance rights
  5 September 2002   5 September 2002
Performance hurdle period-i.e. over what time period executives have to satisfy the performance hurdle for the instruments to vest
      (a)   period between 5 September 2005 and 5 September 2007
 
   
 
   
 
Number of deferred shares and performance rights (representing a 100% allocation or maximum entitlement available) issued
    2,123,000     4,246,000
 
   
 
   
 
 
  $1 per parcel of   $1 per parcel of
Exercise price (once the instruments become exercisable)
  instruments exercised   instruments exercised
 
   
 
   
 
Market price of Telstra shares on commencement date
  $4.87 per share   $4.87 per share
Exercise date (once the instruments become exercisable)
  any time before 5 September 2007   any time before 5 December 2007

In the prior year, the following instruments were granted during March 2003:

                 
    Growthshare 2003   Growthshare 2003
    deferred shares
  performance rights
Number of executives who were allocated deferred shares and performance rights
    4     4
Effective commencement date of deferred shares and performance rights
  7 March 2003   7 March 2003
Performance hurdle period-i.e. over what time period executives
          period between 7 March 2006
have to satisfy the performance hurdle for the instruments to vest
      (a)   and 7 March 2008
 
   
 
   
 
Number of deferred shares and performance rights (representing a 100% allocation or maximum entitlement available) issued
    22,100     44,200
 
   
 
   
 
 
  $ 1 per parcel of   $ 1 per parcel of
Exercise price (once the instruments become exercisable)
  instruments exercised   instruments exercised
 
   
 
   
 
Market price of Telstra shares on commencement date
  $ 4.11 per share   $ 4.11 per share
Exercise date (once the instruments become exercisable)
  any time before 7 March 2008   any time before 7 June 2008

(a) As deferred shares are allocated as annual fixed remuneration, there is no performance hurdle. Generally, deferred shares will vest if the participating executive continues to be employed by an entity that forms part of the Telstra Group for three years after the effective commencement date. No consideration is required to be provided by the participating executives on the granting of these deferred shares and performance rights.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19. Employee share plans (continued)

(b) Telstra Growthshare Trust (continued)

(iv) Instruments exercised during the financial year

During fiscal 2004 and fiscal 2003, there were no options, restricted shares or performance rights exercised and no fully paid shares distributed relating to these plans as a result.

In fiscal 2004, there were 32,586 deferred shares (2003: 8,925) that were exercised from the September 2002 allocation and 3,008 deferred shares (2003: nil) that were exercised from the September 2003 allocation at the exercise price of $1. The fair value at the date of the transfer of Telstra shares relating to this exercise was $170,199 (2003: $39,359), based on the closing market price at that date.

(v) Instruments which have lapsed during the financial year

The following instruments issued to participating employees have lapsed during the financial year due to cessation of employment or the relevant performance hurdle not being met:

                 
    Instruments lapsed
    during year ended
Allocation
  30 June
    2004
  2003
Options
               
September 1999
    138,722       591,945  
September 2000
    537,313       650,181  
March 2001
          18,710  
September 2001
    613,668       4,084,750  
March 2002
    172,000       214,000  
Restricted shares
               
September 1999
    23,778       90,410  
September 2000
    110,752       128,923  
March 2001
          3,817  
Performance rights
               
September 2001
    58,545       388,086  
March 2002
    6,200       18,200  
September 2002
    123,906       211,774  
September 2003
    68,606        
Deferred shares
               
September 2002
    60,199       91,577  
September 2003
    34,303        

(vi) Instruments outstanding at the end of fiscal 2004

After movements in our share plans during the financial year, the following instruments remain outstanding as at 30 June 2004:

         
    No. of instruments
    outstanding
    as at 30 June 2004
Growthshare 2000
       
Options
    1,395,000  
Restricted shares
    236,500  
Growthshare 2001 - Sept 2000 allocation
       
Options
    2,833,347  
Restricted shares
    587,208  
Growthshare 2001 - March 2001 allocation
       
Options
    150,000  
Restricted shares
    40,000  
Growthshare 2002 - Sept 2001 allocation
       
Options
    31,803,277  
Performance rights
    3,039,610  
GrowthShare 2002 - March 2002 allocation
       
Options
    1,682,000  
Performance rights
    142,800  
Growthshare 2003 - Sept 2002 allocation
       
Deferred shares
    1,929,713  
Performance rights
    3,910,320  
Growthshare 2003 - March 2003 allocation
       
Deferred shares
    22,100  
Performance rights
    44,200  
Growthshare 2004 - Sept 2003 allocation
       
Deferred shares
    2,169,089  
Performance rights
    4,344,194  
Growthshare 2004 - February 2004 allocation
       
Deferred shares
    18,350  
Performance rights
    36,700  

None of the above instruments have become vested instruments at balance date. The grant dates, performance hurdles, exercise prices and other terms relating to the above instruments have not changed from initial allocation date or from those terms disclosed at the beginning of fiscal 2004.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19. Employee share plans (continued)

(b) Telstra Growthshare Trust (continued)

(vii) Summary of movements

                                         
            Number of   Number of   Number of        
    Number of   restricted   performance   deferred        
    options
  shares
  rights
  shares
       
Equity instruments outstanding as at 30 June 2001
    6,748,835       1,303,758                      
Granted
    39,102,000             3,704,300                
Lapsed
    (965,922 )     (82,370 )     (50,859 )              
 
   
 
     
 
     
 
     
 
         
Equity instruments outstanding as at 30 June 2002
    44,884,913       1,221,388       3,653,441                
Granted
                4,290,200       2,145,100          
Lapsed
    (5,559,586 )     (223,150 )     (618,060 )     (91,577 )        
Exercised
                      (8,925 )        
 
   
 
     
 
     
 
     
 
         
Equity instruments outstanding as at 30 June 2003
    39,325,327       998,238       7,325,581       2,044,598          
Granted
                4,449,500       2,224,750          
Lapsed
    (1,461,703 )     (134,530 )     (257,257 )     (94,502 )        
Exercised
                      (35,594 )        
 
   
 
     
 
     
 
     
 
         
Equity instruments outstanding as at 30 June 2004
    37,863,624       863,708       11,517,824       4,139,252          
 
   
 
     
 
     
 
     
 
     
 
 

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Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19. Employee share plans (continued)

(b) Telstra Growthshare Trust (continued)

(viii) Other information relevant to our employee share plans

Options, restricted shares, and performance rights are subject to a performance hurdle. Deferred shares require a prescribed period of service to be completed. Generally, if these requirements are not achieved the instruments will have a nil value and will lapse. Under Australian Accounting Standards and USGAAP, the required methodology for valuing equity instruments differs in regard to incorporation of adjustments for the effect of non-retention of participants and the non-transferability of the instruments. Under both we have used an option pricing model that takes into account various factors including the exercise price and expected life of the instrument, the current price of the underlying share and its expected volatility, expected dividends, the risk-free interest rate for the expected life of the instrument, and the expected average volatility of Telstra’s peer group companies.

The value of the allocations per security as used in our USGAAP disclosures is as follows:

                                 
            Restricted Performance   Deferred
Offers
  Options
  shares
  rights
  shares
Sept 1999
  $ 1.38     $ 5.64       (a )     (a )
Sept 2000
  $ 0.89     $ 2.05       (a )     (a )
March 2001
  $ 0.80     $ 2.15       (a )     (a )
Sept 2001
  $ 0.90       (a )   $ 2.33       (a )
March 2002
  $ 0.97       (a )   $ 2.51       (a )
Sept 2002
    (a )     (a )   $ 2.54     $ 3.77  
March 2003
    (a )     (a )   $ 2.15     $ 3.08  
Sept 2003
    (a )     (a )   $ 1.78     $ 2.49  
Feb 2004
    (a )     (a )   $ 1.62     $ 2.39  

(a)   There were no allocations of options, performance rights, restricted shares or deferred shares in the relevant offer periods.

For purposes of our Australian reporting requirements, we have used the following valuations, which are based on the same methodologies as those used in the USGAAP disclosures, but in all cases, exclude adjustments for the effect of non-retention of participants and non- transferability of the instruments.

                                 
            Restricted Performance   Deferred
Offers
  Options
  shares
  rights
  shares
Sept 1999
  $ 1.38     $ 5.64       (a )     (a )
Sept 2000
  $ 1.59     $ 3.62       (a )     (a )
March 2001
  $ 1.53     $ 3.77       (a )     (a )
Sept 2001
  $ 1.13       (a )   $ 2.86       (a )
March 2002
  $ 1.19       (a )   $ 3.08       (a )
Sept 2002
    (a )     (a )   $ 2.99     $ 4.41  
March 2003
    (a )     (a )   $ 2.60     $ 3.60  
Sept 2003
    (a )     (a )   $ 3.07     $ 4.29  
Feb 2004
    (a )     (a )   $ 2.73     $ 2.39  

(a)   There were no allocations of options, performance rights, restricted shares or deferred shares in the relevant offer periods.

Shares held by the Telstra Growthshare Trust for the purposes of facilitating the operations of our share plans involving options, restricted shares, performance rights and deferred shares amount to 20,956,641 shares (2003: 21,678,535 shares). The fair value of these shares as at 30 June 2004, based on the market value of Telstra shares at balance date, amounts to $105 million (2003: $95 million).

The following weighted average assumptions were used in determining the above current year valuations:

                 
    Growthshare deferred shares
    and performance rights
    Sept 2003
  Feb 2004
Risk free rate
    5.39 %     5.57 %
Dividend yield
    4.5 %     5.5 %
Expected stock volatility
    13.9 %     14 %
Expected life - performance rights
  5 years   5 years
Expected life - deferred shares
  3 years   3 years
Average forfeiture rate per annum- performance rights
    10 %     10 %
Average forfeiture rate per annum- deferred shares
    17 %     15 %
Expected rate of achievement of performance hurdles
    69 %     67 %
 
   
 
     
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19. Employee share plans (continued)

Telstra direct share and ownshare

(i) Nature of Telstra directshare and ownshare

Telstra directshare

Non-executive directors may be provided part of their fees in Telstra shares. Directors will receive a minimum of 20% of their fees by way of directshares. Shares are acquired by the trustee from time to time and allocated to the participating directors on a 6 monthly basis, on dates determined by the trustee at its discretion. Although the trustee holds the shares in trust, the participant retains the beneficial interest in the shares (dividends, voting rights, bonuses and rights issues) until they are transferred at expiration of the restriction period.

The restriction period continues:

  for five years from the date of allocation of the shares;
 
  until the participating director is no longer a director of, or is no longer employed by, a company in the Telstra Group; or
 
  until the Board of Telstra determines that an ‘event’ has occurred.

As a result, these instruments will not lapse.

At the end of the restriction period, the directshares will be transferred to the participating director. The participating director is not able to deal in the shares until this transfer has taken place. The expense associated with shares allocated under this plan is included in the disclosure for directors’ fees.

Telstra ownshare

Certain eligible employees may be provided part of their remuneration in Telstra shares. Those employees indicate a preference to be provided Telstrashares as part of their remuneration Shares are acquired by the trustee from time to time and allocated to these employees at the time their application is accepted. Although the trustee holds the shares in trust, the participant retains the beneficial interest in the shares (dividends, voting rights, bonuses or rights issues) until they are transferred at expiration of the restriction period.

The restriction period continues:

  for three years or five years depending on the elections available to the participant at the time of allocation;
 
  until the participant ceases employment with the Telstra Group; or
 
  until the Board of Telstra determines that an ‘event’ has occurred.

As a result, these instruments will not lapse.

At the end of the restriction period, the ownshares will be transferred to the participant. The participant is not able to deal in the shares until this transfer has taken place. The expense associated with shares allocated under this plan is included in the disclosure for employees remuneration.

(ii) Instruments outstanding at the beginning of fiscal 2004

The following directshares and ownshares had been issued at the start of fiscal 2004 but were held by the trustee for the benefit of the relevant directors or employees pending expiration of the restriction period.

         
    Number of
    instruments
    outstanding
DirectShares
       
15 September 2000 allocation
    7,585  
19 March 2001 allocation
    11,104  
14 September 2001 allocation
    14,453  
14 March 2002 allocation
    18,117  
5 September 2002 allocation
    19,713  
7 March 2003 allocation
    40,709  
OwnShares
       
15 September 2000 allocation
    276,725  
14 September 2001 allocation
    287,763  
2 November 2001 allocation
    88,518  
5 September 2002 allocation
    565,466  
28 October 2002 allocation
    159,600  

Participants in the directshare and ownshare plans are only able to deal in these instruments at the end of the restriction period.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19. Employee share plans (continued)

(b) Telstra Growthshare Trust (continued)

(iii) Instruments granted during the financial year

The following directshares were granted in September of fiscal 2004 and fiscal 2003:

                 
    DirectShare Equity Plan 2004
  DirectShare Equity Plan 2003
Number of eligible participants
    11       11  
Number of participants in the plan
    10       10  
Allocation date of shares
  5 September 2003     5 September 2002  
 
   
 
     
 
 
Number of shares allocated
    31,630       19,713  
Fair value of shares allocated
  $ 5.06 per share   $ 4.87 per share  
Total fair value of shares allocated
  $ 160,048     $ 96,002  
 
   
 
     
 
 

The following directshares were granted in February of fiscal 2004 and March of fiscal 2003:

 
 
  DirectShare Equity Plan 2004
  DirectShare Equity Plan 2003
Number of eligible non-executive directors
    11       11  
Number of participants in the plan
    10       10  
Allocation date of shares
  20 February 2004     7 March 2003  
 
   
 
     
 
 
Number of shares allocated
    35,499       40,709  
Fair value of shares allocated
  $ 4.71 per share     $ 4.11 per share  
Total fair value of shares allocated
  $ 167,200     $ 167,314  
 
   
 
     
 
 

The following ownshares were granted in September of fiscal 2004 and fiscal 2003:

 
 
  OwnShare Equity Plan 2003
  OwnShare Equity Plan 2003
Number of eligible participants
    9,868       6,788  
Number of participants in the plan
    369       406  
Allocation date of shares
  5 September 2003     5 September 2002  
 
   
 
     
 
 
Number of shares allocated
    397,076       574,899  
Fair value of shares allocated
  $ 5.06 per share   $ 4.87 per share  
Total fair value of shares allocated
  $ 2,009,205     $ 2,799,758  
 
   
 
     
 
 

The following ownshares were granted in October of fiscal 2004 and fiscal 2003:

 
 
  OwnShare Equity Plan 2003
  OwnShare Equity Plan 2003
Number of eligible employees
    14,151       12,216  
Number of participants in the plan
    180       179  
Allocation date of shares
  31 October 2003     28 October 2002  
 
   
 
     
 
 
Number of shares allocated
    222,095       166,676  
Fair value of shares allocated
  $ 4.75 per share     $ 4.78 per share  
Total fair value of shares allocated
  $ 1,054,951     $ 796,711  
 
   
 
     
 
 

On an allocation of directshares and ownshares, the participants in the plans are not required to make any payment to the Telstra Entity. Participants may be provided a portion of their remuneration in the form of directshares or ownshares as applicable. The September allocation relates to executives short term incentive payment and the October allocation relates to shares salary sacrificed by executives.

The fair value of the instruments issued is determined by the remuneration foregone by the participant. The number of directshares or ownshares allocated is based on the weighted average price of a Telstra share in the week ending on the day before allocation date, in conjunction with the remuneration foregone.

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Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19. Employee share plans (continued)

(b) Telstra Growthshare Trust (continued)

(iv) Instruments exercised during the financial year

Directshares and ownshares are not required to be exercised. The fully paid shares held by the Telstra Growthshare Trust relating to these instruments are merely transferred to the participants at the completion of the restriction period.

The following fully paid shares have been distributed from the Telstra Growthshare Trust during fiscal 2004 to directors and executives under the directshare and ownshare plans respectively, due to expiration of the applicable restriction period:

                 
    No. of    
    shares    
    distributed
  Fair value
DirectShares
    39,683     $ 184,526  
OwnShares
    357,453     $ 1,711,160  

The following fully paid shares relating to the same plans were distributed during fiscal 2003:

                 
    No. of    
    shares    
    distributed
  Fair value
DirectShares
           
OwnShares
    101,146     $ 460,843  

The fair value of ownshares and directshares distributed is determined through reference to the closing market price of a Telstra share on the date of transfer.

(v) Instruments outstanding at the end of fiscal 2004

         
    No. of instruments
    outstanding
    as at 30 June 2004
DirectShares
       
15 September 2000 allocation
    4,364  
19 March 2001 allocation
    7,439  
14 September 2001 allocation
    9,463  
14 March 2002 allocation
    13,854  
5 September 2002 allocation
    14,785  
7 March 2003 allocation
    33,572  
September 2003 allocation
    26,096  
March 2004 allocation
    29,554  
         
    No. of instruments
    outstanding
    as at 30 June 2004
OwnShares
       
15 September 2000 allocation
    59,247  
14 September 2001 allocation
    250,775  
2 November 2001 allocation
    79,691  
5 September 2002 allocation
    514,487  
28 October 2002 allocation
    146,945  
5 September 2003 allocation
    374,974  
31 October 2003 allocation
    213,671  

The grant dates, restriction period and other terms relating to the above instruments have not changed from initial allocation.

(vi) Other information relevant to our employee share plans

Shares held by the Telstra Growthshare Trust for the purposes of facilitating the operations of directshare and ownshare plans amount to 1,778,917 shares (2003: 1,489,753 shares). The fair value of these shares as at 30 June 2004 based on the market value of Telstra shares at balance date amounts to $9 million (2003: $7 million).

Holdings by individual directors and specified executives

Our directors and executives hold the following instruments for each share plan:

                 
    Holding at the beginning
    and the end of fiscal 2004
            Restricted
    Options
  shares
Zygmunt Switkowski
    3,456,000       146,000  
Bruce Akhurst
    1,542,000       60,000  
Douglas Campbell
    1,597,000       68,000  
David Moffatt
    1,630,000       40,000  
Ted Pretty
    1,722,000       21,000  
Michael Rocca
    640,000       22,000  
Bill Scales
    465,000       5,000  
John Stanhope
    616,000       25,000  
David Thodey
    1,068,000        

There have been no options or restricted shares that were issued, exercised or lapsed during the year.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

19. Employee share plans (continued)

(b) Telstra Growthshare Trust (continued)

Holdings by individual directors and specified executives (continued)

The following table shows the balance and changes in instruments issued from the Telstra Growthshare Trust for all directors and specified executives throughout fiscal 2004.

                                                 
    Total held           Exercised           Total held    
    as at 30           during   Other   as at 30   Vested and
Instrument type   June 2003
  Allocation
  the year
  changes
  June 2004
  exercisable (a)
/director/specified executive
  Number
  Number
  Number
  Number
  Number
  Number
Direct Shares
                                               
Donald G McGauchie
    9,479       6,149                   15,628        
John T Ralph
    14,104       5,739                   19,843        
Robert C Mansfield (b)
    28,204       11,479             (39,683 )           39,683  
Sam H Chisholm
                                   
Anthony J Clark
    8,609       3,894                   12,503        
John E Fletcher
    8,850       7,210                   16,060        
Belinda J Hutchinson
    5,380       2,857                   8,237        
Catherine B Livingstone
    7,147       3,894                   11,041        
Charles Macek
    5,568       3,894                   9,462        
William Owens (c)
    7,495       6,149             (13,644 )           13,644  
John W Stocker
    16,845       15,864                   32,709        
Deferred Shares
                                               
Zygmunt Switkowski
    249,100       251,600                   500,700        
Bruce Akhurst
    66,900       68,400                   135,300        
Douglas Campbell
    66,900       68,400                   135,300        
David Moffatt
    76,300       76,100                   152,400        
Ted Pretty
    79,000       76,100                   155,100        
Michael Rocca
    47,400       53,200                   100,600        
Bill Scales
    38,500       45,700                   84,200        
John Stanhope
    23,800       98,800                   122,600        
David Thodey
    59,000       62,600                   121,600        
Performance Rights
                                               
Zygmunt Switkowski
    756,200       503,200                   1,259,400        
Bruce Akhurst
    251,800       136,800                   388,600        
Douglas Campbell
    251,800       136,800                   388,600        
David Moffatt
    294,000       152,200                   446,200        
Ted Pretty
    294,000       152,200                   446,200        
Michael Rocca
    144,800       106,400                   251,200        
Bill Scales
    119,000       91,400                   210,400        
John Stanhope
    93,600       49,400                   143,000        
David Thodey
    220,000       125,200                   345,200        

(a) Generally, all instruments become exercisable when they vest.

(b) Robert Mansfield resigned as a Director and Chairman on 14 April 2004.

(c) William Owen resigned as a Director on 6 May 2004.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

20. Expenditure commitments

                                 
    Telstra Group
  Telstra Entity
    As at 30 June   As at 30 June
    2004   2003   2004   2003
    $m
  $m
  $m
  $m
(a) Capital expenditure commitments
                               
Total capital expenditure commitments contracted for at balance date but not recorded in the financial statements:
                               
Within 1 year
    511       366       466       434  
Within 1-2 years
    37       168       33       140  
Within 2-3 years
    7       127       4       122  
Within 3-4 years
    4       140       4       135  
Within 4-5 years
    3             3        
After 5 years
    3             3        
 
   
 
     
 
     
 
     
 
 
 
    565       801       513       831  
 
   
 
     
 
     
 
     
 
 
The capital expenditure commitments above include contracts for building and improving our networks and software enhancements.
                               
Included in the amounts above are capital commitments relating to information technology services (i):
                               
Within 1 year
    100       157       93       149  
Within 1-2 years
    34       129       31       124  
Within 2-3 years
    6       127       3       122  
Within 3-4 years
    3       140       3       135  
Within 4-5 years
    3             3        
After 5 years
    3             3        
 
   
 
     
 
     
 
     
 
 
 
    149       553       136       530  
 
   
 
     
 
     
 
     
 
 
(i) In fiscal 2003, information technology commitments predominantly related to commitments for software assets to be developed for internal use under a 10 year contract with IBM Global Services Australia Limited (IBMGSA). During fiscal 2004 we sold our investment in IBMGSA. As part of the sale, we negotiated the termination of our original commitment obligations. (Refer note 20(d)(ii) for further details of the sale of IBMGSA).
                               
(b) Operating lease commitments
                               
Future lease payments for non-cancellable operating leases not recorded in the financial statements:
                               
Within 1 year
    311       298       203       184  
Within 1-2 years
    245       209       156       122  
Within 2-3 years
    182       161       111       81  
Within 3-4 years
    153       131       86       50  
Within 4-5 years
    139       113       73       34  
After 5 years
    373       452       155       83  
 
   
 
     
 
     
 
     
 
 
 
    1,403       1,364       784       554  
 
   
 
     
 
     
 
     
 
 

In addition, in fiscal 2004 the Telstra Group has total future commitments under cancellable operating leases of $375 million (2003: $366 million). In fiscal 2004, the Telstra Entity has total future commitments under cancellable operating leases of $330 million (2003: $322 million).

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

20. Expenditure commitments (continued)

Description of our operating leases

We have operating leases for the following major services:

  rental of land and buildings;

  rental of motor vehicles, caravan huts and trailers, and mechanical aids; and

  rental of personal computers, laptops, printers and other related equipment that are used in non communications plant activities.

The average lease term is:

  seven years for land and buildings;

  four years for motor vehicles, five years for light commercial vehicles and seven to twelve years for trucks and mechanical aids; and
 
  three years for personal computers and related equipment.

Contingent rental payments only exist for motor vehicles and are not significant compared with total rental payments made. These are based on unfair wear and tear, excess kilometres travelled, additional fittings and no financial loss to be suffered by the leasing company from changes to the original agreements. Our motor vehicles and related equipment must also remain in Australia.

We do not have any significant purchase options or non-cancellable sub-leases in our operating leases.

Operating leases related to our personal computers and associated equipment had average interest rates of 5.8% for fiscal 2004 (5.1% for fiscal 2003).

                                         
            Telstra Group
  Telstra Entity
            As at 30 June   As at 30 June
            2004   2003   2004   2003
    Note
  $m
  $m
  $m
  $m
(c) Finance lease commitments
                                       
Within 1 year
            7       21       6       9  
Within 1-2 years
            6             6        
Within 2-3 years
            2             2        
Within 3-4 years
            2             2        
Within 4-5 years
            1             1        
 
           
 
     
 
     
 
     
 
 
Total minimum lease payments
            18       21       17       9  
Future finance charges on finance leases
            (1 )     (1 )     (1 )      
 
           
 
     
 
     
 
     
 
 
Present value of net future minimum lease payments
            17       20       16       9  
 
           
 
     
 
     
 
     
 
 
Recorded as current interest-bearing liabilities
    16       7       20       6       9  
Recorded as non current interest-bearing liabilities
    16       10             10        
 
           
 
     
 
     
 
     
 
 
Total finance lease liabilities
    16       17       20       16       9  
 
           
 
     
 
     
 
     
 
 

In addition to the above finance lease commitments, we previously entered into US finance leases for communications exchange equipment with various entities. We have prepaid all lease rentals due under the terms of these leases.

These entities lease the communications exchange equipment from the ultimate lessor and then sublease the equipment to us. We have guaranteed that the lease payments will be paid by these entities to the ultimate lessor as scheduled over the lease terms (refer note 21 for further information).

The leases will expire in fiscal 2012. As part of the lease arrangements, we received guarantee fees, which have been recorded in revenue received in advance. The total received is insignificant and is being released to the statement of financial performance over the life of the leases.

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Notes to the Financial Statements (continued)

20. Expenditure commitments (continued)

Description of our finance leases

We have finance leases for the following major services:

  communications exchange equipment denominated in US dollars; and

  computer mainframes, computer processing equipment and other related equipment.

The average lease term is:

  12 years for communications exchange equipment denominated in US dollars; and

  three years for computer mainframe and associated equipment.

Interest rates for our finance leases are:

  US dollar communication assets between 4.3% and 5.1%; and computer mainframe, computer processing equipment and associated equipment between 7.4% and 15.0%.

Refer note 12 for further details on communication assets and equipment that are held under finance lease.

We do not have any significant contingent rentals in our finance leases.

                                 
    Telstra Group
  Telstra Entity
    As at 30 June   As at 30 June
    2004   2003   2004   2003
    $m
  $m
  $m
  $m
(d) Other commitments
                               
Other expenditure commitments, other than commitments dealt with in (a), (b) and (c) above, which have not been recorded in the financial statements are:
                               
Within 1 year
    581       920       307       635  
Within 1-2 years
    256       582       36       350  
Within 2-3 years
    228       521       27       308  
Within 3-4 years
    193       515       20       313  
Within 4-5 years
    132       156       12       10  
After 5 years
    1,446       1,547       16       4  
 
   
 
     
 
     
 
     
 
 
 
    2,836       4,241       418       1,620  
 
   
 
     
 
     
 
     
 
 
The other expenditure commitments above include contracts for purchase of capacity, printing, engineering and operational support services, software maintenance license fees, naming rights and building maintenance. The above commitments also include commitments relating to our investment in FOXTEL (refer note 24) and commitments relating to information technology services (other than those disclosed as capital commitments) as follows:
                               
FOXTEL commitments (i):
                               
Within 1 year
    195       193              
Within 1-2 years
    175       194              
Within 2-3 years
    164       174              
Within 3-4 years
    160       163              
Within 4-5 years
    107       133              
After 5 years
    1,274       1,352              
 
   
 
     
 
     
 
     
 
 
 
    2,075       2,209              
 
   
 
     
 
     
 
     
 
 
Commitments relating to information technology services (ii)
                               
Within 1 year
    174       399       123       338  
Within 1-2 years
    37       306       4       277  
Within 2-3 years
    27       297       1       270  
Within 3-4 years
    1       308       1       279  
Within 4-5 years
    1             1        
After 5 years
    1             1        
 
   
 
     
 
     
 
     
 
 
 
    241       1,310       131       1,164  
 
   
 
     
 
     
 
     
 
 

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Notes to the Financial Statements (continued)

20. Expenditure commitments (continued)

(i) Our joint venture entity, FOXTEL, has commitments amounting to approximately $4,150 million (US$2,770 million) (2003: $4,418 million, US$2,960 million). The majority of our 50% share of these commitments relate to minimum subscriber guarantees (MSG) for pay television programming agreements. These agreements are for periods of between 1 and 16 years (2003: 1 and 17 years) and are based on current prices and costs under agreements entered into between the FOXTEL Partnership and various other parties. These minimum subscriber payments fluctuate in accordance with price escalation/ reduction formulas contained in the agreements.

Refer also to note 21 ‘FOXTEL minimum subscriber guarantees’, for further information.

(ii) In fiscal 2003, commitments for information technology (IT) services predominantly resulted from a contract with IBMGSA. Under this contract, IBMGSA provided IT services to the Telstra Entity and selected Australian controlled entities from 24 July 1997. The original contract was for a period of 10 years. During fiscal 2004, we disposed of our investment in IBMGSA and we negotiated changes to the contract for IT services. As a result, we no longer have any long term commitments with this company. The modification of the service contract resulted in the removal of $1,596 million of expenditure commitments disclosed as at 30 June 2003. Refer to note 3 for further information.

Commitments with Reach Ltd (Reach)

Under an International Services Agreement Australia (AISA) previously signed with our joint venture entity Reach, we are committed to the purchase of switched voice, international transmission and global internet access services to meet certain percentages of our annual capacity requirement (“committed services”). The committed services may also include the services for the carriage of calls or data between places outside of Australia.

In fiscal 2003, the AISA was updated to extend our commitment until 31 December 2010 in accordance with the terms of the new capacity prepayment agreement (refer note 9 for further information). Under the revised AISA, we are committed to the purchase of switched voice, international transmission and global internet access services to meet 90% of our annual capacity requirement.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

21. Contingent liabilities and contingent assets

We have no significant contingent assets as at 30 June 2004. The details and maximum amounts (where reasonable estimates can be made) are set out below for our contingent liabilities.

Telstra Entity

Common law claims

Certain common law claims by employees and third parties are yet to be resolved. As at 30 June 2004, management believes that the resolution of these contingencies will not have a significant effect on the Telstra Entity’s financial position, results of operations or cash flows. The maximum amount of these contingent liabilities cannot be reasonably estimated.

Included in our common law claims is a litigation case made by the Seven Network Limited and C7 Pty Ltd (Seven). In November 2002, Seven commenced litigation against us and various other parties in relation to contracts and arrangements between us and those other parties. These contracts and arrangements relate to the right to broadcast the Australian Football League and the National Rugby League, the contract with FOXTEL for the provision of broadband hybrid-fibre coaxial services (the Broadband Co-operation Agreement), and other matters.

Seven seeks unspecified damages and other relief, including that these contracts and arrangements are void. Seven also seeks orders which would, in effect, require a significant restructure of the subscription television/sports rights market in Australia. The matter is proceeding before the courts but is not expected to have any significant effect on our business, financial position, results of operations or cash flows.

Indemnities, performance guarantees and financial support

We have provided the following indemnities, performance guarantees and financial support through the Telstra Entity as follows:

  Indemnities to financial institutions to support bank guarantees to the value of $350 million (2003: $276 million) in respect of the performance of contracts.

  Indemnities to financial institutions in respect of the obligations of our controlled entities. The maximum amount of our contingent liabilities for this purpose was $207 million (2003: $249 million).

  Financial support for certain controlled entities to the amount necessary to enable those entities to meet their obligations as and when they fall due. The financial support is subject to conditions including individual monetary limits totalling $36 million (2003: $7 million) and a requirement that the entity remains our controlled entity.

  Guarantees of the performance of joint venture entities under contractual agreements to a maximum amount of $213 million (2003: $247 million).

  Guarantees over the performance of third parties under defeasance arrangements, whereby lease payments are made on our behalf by the third parties over the remaining terms of finance leases. The lease payments over the remaining period of the leases (average 12 years) amount to $981 million (US$675 million) (2003: $1,042 million (US$698 million)).

Refer note 20 for further details on the above finance leases.

  During fiscal 1998, we resolved to provide IBM Global Services Australia Limited (IBMGSA) with guarantees issued on a several basis up to $210 million as a shareholder of IBMGSA. We issued a guarantee of $68 million on behalf of IBMGSA during fiscal 2000. On 28 August 2003, we sold our shareholding in this entity (refer note 3 for further information). The $68 million guarantee is provided to support service contracts entered into by IBMGSA and third parties, and was made with IBMGSA bankers, or directly to IBMGSA customers. As at 30 June 2004, this guarantee has still been provided and $142 million (2003: $142 million) of the $210 million guarantee facility remains unused.

Upon sale of our shareholding in IBMGSA and under the deed of indemnity between shareholders, our liability under these performance guarantees has been indemnified for all guarantees that were in place at the time of sale. Therefore, the overall net exposure to any loss associated with a claim has effectively been offset.

  Indemnities to Telstra Growthshare Pty Ltd for all liabilities, costs and expenses incurred by the trustee in the execution of the powers vested in it. These indemnities are currently insignificant to the Telstra Entity’s financial position, results of operations or cash flows.

Controlled entities

Indemnities provided by our controlled entities

In fiscal 2004 and fiscal 2003, our controlled entities had no significant outstanding indemnities in respect of obligations to financial institutions and corporations.

Other

On 20 January 2004, we completed the sale of our 20.4% shareholding in our associated entity PT Mitra Global Telekomunikasi Indonesia (MGTI). As a result, we were released from our contingent liabilities in relation to MGTI.

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Notes to the Financial Statements (continued)

21. Contingent liabilities and contingent assets (continued)

Controlled entities (continued)

Other (continued)

The MGTI joint venture agreement (JVA) was renegotiated during the financial year ending 30 June 2000. As at 30 June 2003, our controlled entity Telstra Global Limited (TGL), under the JVA, was severally liable for calls against standby equity that would be made by MGTI if certain conditions were met.

These contingencies included our liability for calls against standby equity under the JVA of $25 million (US$17 million) and our several liability if the other shareholders defaulted on their share of the standby equity call of $102 million (US$68 million).

In addition, in fiscal 2003 our contingent liabilities included a limited recourse pledge over our shareholding in MGTI to support MGTI’s obligations under a previous loan agreement entered into between MGTI and various lenders. The outstanding debt under this facility at 30 June 2003 amounted to $106 million (US$71 million).

Other

FOXTEL minimum subscriber guarantees

The Telstra Entity and its partners, News Corporation Limited and Publishing and Broadcasting Limited, and Telstra Media Pty Ltd and its partner, Sky Cable Pty Ltd, have entered into agreements relating to pay television programming with various parties. Our commitments under these agreements relate mainly to minimum subscriber guarantees (MSG) (refer note 20 for details of MSG commitments).

As we are subject to joint and several liability in relation to agreements entered into by the FOXTEL partnership, we would be contingently liable if our partners in this relationship failed to meet any of their obligations. As a result, our contingent liabilities arising from the above agreements are $2,075 million (2003: $2,209 million).

FOXTEL Equity Contribution Deed (ECD)

On 9 January 2004, FOXTEL entered into a $550 million bank facility arrangement to fund its full digital conversion and launch of new digital services. As part of this arrangement, we and FOXTEL’s other ultimate shareholders, News Corporation Limited and Publishing and Broadcasting Limited, entered into an ECD. Under the ECD, FOXTEL is required to call on a maximum of $200 million in equity contributions in certain specified circumstances as necessary to avoid default of a financial covenant. These equity contributions are based on ownership interests and, as a result, our maximum contingent liability is $100 million.

We have no joint or several liability relating to our partners contributions under the ECD. The ECD expires on 30 April 2009.

Reach Ltd working capital facility

On 17 June 2004, Telstra, together with our co-shareholder PCCW Limited (PCCW), bought a loan facility previously owed to a banking syndicate by our 50% owned joint venture Reach Ltd and its controlled entity Reach Finance Ltd (Reach). As part of this arrangement, the shareholders also agreed to provide a US$50m working capital facility to Reach. Under the facility, Reach is entitled to request from Telstra, a maximum of US$25 million to assist in meeting ongoing operational requirements. Drawdowns under this facility must be repaid at the end of each interest period as agreed between the parties and the loan must be fully repaid by 31 December 2007. The applicable interest rate is LIBOR plus 2.5%. As at 30 June 2004, Reach has not made any drawdown under this facility.

We have no joint or several liability relating to PCCW’s US$25 million share of the working capital facility.

ASIC deed of cross guarantee

A list of the companies that are part of our deed of cross guarantee appear in note 23. Each of these companies (except Telstra Finance Limited) guarantees the payment in full of the debts of the other named companies in the event of their winding up. Refer to note 23 for further information.

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Notes to the Financial Statements (continued)

22. Superannuation commitments

The employee superannuation schemes that we participate in or sponsor exist to provide benefits for our employees and their dependants after finishing employment with us. It is our policy to contribute to the schemes at rates specified in the governing rules for accumulation schemes, or at rates determined by the actuaries for defined benefit schemes.

Commonwealth Superannuation Scheme (CSS) and the Telstra Superannuation Scheme (Telstra Super)

Before 1 July 1990, eligible employees of the Telstra Entity were members of the CSS. The CSS is a defined benefit scheme for Commonwealth Public Sector employees. Under the CSS, we were responsible for funding all employer financed benefits that arose from 1 July 1975 for our employees who were CSS members. As at 30 June 2004, we have no further obligations for the CSS members as the Commonwealth have assumed responsibility for this fund during the current financial year (refer below for details). Previously, employer contributions by us, and other employers that participated in the CSS, were paid to the Commonwealth Consolidated Revenue Fund. Employee contributions to the CSS were separately managed.

On 1 July 1990, Telstra Super was established. Telstra Super has both defined benefit and accumulation divisions. A majority of our CSS members transferred to Telstra Super when it was first established. As CSS members transferred, the liability for benefits for their past service was transferred to Telstra Super and a transfer of assets was payable from the Commonwealth to Telstra Super (otherwise known as the deferred transfer value or DTV).

The benefits received by members of each defined benefit scheme take into account factors such as the employee’s length of service, final average salary, employer and employee contributions.

In June 1999, the Minister for Finance and Administration signed a document which allowed the CSS surplus (otherwise known as the residual notional fund surplus or RNFS) based on the scheme’s financial position at 30 June 1997 to be transferred to Telstra Super over a 40 year period. This amounted to $1,428 million at this date. RNFS amounts transferred to Telstra Super were taxed at the rate of 15%.

As at 30 June 2003, A Leung FIAA completed an actuarial investigation of Telstra’s obligations under the CSS and K O’Sullivan FIAA completed an actuarial investigation of Telstra Super. The next actuarial investigation of Telstra Super is due to be completed by 30 June 2007 based on the scheme’s financial position as at 30 June 2006.

The actuarial investigation of our obligations under the CSS reported that a surplus continued to exist. We restated the net scheme assets, accrued benefits and vested benefits of our notional fund in the CSS as at 30 June 2003 based on the results of this investigation.

On 17 June 2004, the Commonwealth paid Telstra Super $3,125 million in exchange for the removal of DTV or RNFS payments and obligations after 1 January 2004. This amount is equal to the value of the DTV asset of $1,890 million and RNFS asset of $1,235 million, as reported in the Telstra Super audited financial report as at 30 June 2003. The payment to Telstra Super is taxed at the rate of 15%.

As part of the settlement arrangement, the Commonwealth has assumed responsibility for past, present and future liabilities in respect of former and current Telstra employees who remain in the CSS. As a result, we have no further ongoing obligations for these CSS members.

The actuarial investigation of Telstra Super reported that a surplus continued to exist. As reported in the recommendations within the actuarial investigation, we are not expected to be required to make employer contributions to Telstra Super for the financial year ending 30 June 2005. This contribution holiday includes the contributions otherwise payable to the accumulation divisions of Telstra Super. The continuance of the holiday, is however, dependent on the performance of the fund and we will continue to closely monitor the situation in light of the current market performance.

On 31 August 2000, we agreed with the trustee of Telstra Super to make such future employer payments to Telstra Super as may be required to maintain the vested benefits index (VBI - the ratio of fund assets to members’ vested benefits) of the defined benefit divisions of Telstra Super in the range of 100-110%. On 17 June 2004, the funding deed was subsequently revised and our contributions to Telstra Super will now recommence when the VBI of the defined benefit divisions falls to 103%. Our actuary is satisfied that contributions to maintain the VBI at this rate in accordance with the revised funding deed will maintain the financial position of Telstra Super at a satisfactory level. The VBI of the defined benefit divisions was 111% as at 30 June 2004 (113% at 30 June 2003).

Other superannuation schemes

Our controlled entity, Hong Kong CSL Limited (HK CSL), participates in a superannuation scheme known as the HK CSL Retirement Scheme. The scheme has both defined benefit and accumulation divisions.

The HK CSL Retirement Scheme is established under trust and is administered by an independent trustee. The benefits received by members for the defined benefits scheme are based on the employees’ remuneration and length of service.

Before 1 December 2002, the employee liability of HK CSL formed part of a scheme in the name of Pacific Century CyberWorks (PCCW)-HKT Limited, which was HK CSL’s previous immediate parent. On 1 December 2002, HK CSL established the new HK CSL Retirement Scheme.

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Notes to the Financial Statements (continued)

22. Superannuation commitments (continued)

Other superannuation schemes (continued)

The assets attributable to HK CSL of the previous scheme were transferred to the new HK CSL Retirement Scheme along with an additional lump sum contribution from HK CSL. This equated to the aggregate past service liability of the previous scheme and ensured that the HK CSL Retirement Scheme was fully funded. The transfers as at 1 December 2002 were based on an actuarial investigation conducted by Watson Wyatt Hong Kong Limited. Annual actuarial investigations are currently conducted for this scheme.

Financial position

The financial position of the defined benefit divisions of Telstra Super, our notional fund in the CSS, and the defined benefit divisions of the HK CSL Retirement Scheme is shown as follows:

                                                                 
    Net scheme assets
  Accrued benefits
  Net surplus (a)
  Vested benefits
    As at 30 June   As at 30 June   As at 30 June   As at 30 June
    2004   2003   2004   2003   2004   2003   2004   2003
    $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
Telstra Super (i)
    4,113       4,222       2,992       2,847       1,121       1,375       3,710       3,729  
CSS (ii)
          6,630             4,234             2,396             4,409  
HK CSL Retirement Scheme (iii)
    76       67       68       67       8             67       66  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
 
    4,189       10,919       3,060       7,148       1,129       3,771       3,777       8,204  
Less 85% residual notional fund surplus (i)
          (1,050 )                       (1,050 )            
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total
    4,189       9,869       3,060       7,148       1,129       2,721       3,777       8,204  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 

(a) Net surplus is the excess of net scheme assets over accrued benefits.

(i) Amounts for the defined benefit divisions of Telstra Super have been taken from the audited financial report of the scheme as at 30 June 2004 and 30 June 2003. The scheme assets are stated at net market values.

As at 30 June 2003, Telstra Super net scheme assets included the carrying value of the RNFS of $1,235 million. The RNFS balance represented the CSS surplus position recognised as a receivable by Telstra Super. This balance was based on an approximation of the value of the RNFS carried forward from an actuarial investigation conducted as at 30 June 1997. In fiscal 2004, the RNFS balance was settled by the Commonwealth and replaced with cash and investments in the net scheme assets of Telstra Super.

As at 30 June 2003, the adjustment in the table represented 85% of the RNFS which should be reduced from net scheme assets and net surplus to eliminate the recognition of the CSS surplus by Telstra Super. Any amounts transferred from the CSS to Telstra Super are taxed at the rate of 15%.

(ii) As at 30 June 2004, the net scheme assets, accrued benefits and vested benefits of our notional fund in the CSS is $nil. Subsequent to the Commonwealth settling our obligations in the CSS, we have no further responsibility for our former and current employees who are members of the CSS.

As at 30 June 2003, the CSS amounts show our share of the benefit liability in respect to past service of our former and current employees who are members of the CSS. The CSS amounts for 30 June 2003 are based on notional amounts determined in the actuarial valuation as at 30 June 2003, subject to the following:

  DTV of $1,890 million were excluded from the CSS net scheme assets, accrued benefits and vested benefits as Telstra Super were responsible for CSS members that transferred to Telstra Super. Amounts for the DTV have been recognised by Telstra Super. The actuarial investigation conducted during the financial year resulted in the DTV relating to the CSS position being updated to the amount recognised in the financial statements of Telstra Super as at 30 June 2003; and

  the net surplus of $2,396 million excludes $502 million relating to the present value of future service liabilities. By including the $502 million, the surplus of notional assets over total liabilities for the CSS was $1,894 million.

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Notes to the Financial Statements (continued)

22. Superannuation commitments (continued)

Financial position (continued)

(iii) Amounts for the defined benefit divisions of the HK CSL Retirement Scheme have been taken from the actuarial valuation of the scheme as at 30 June 2004 and 30 June 2003. The scheme assets are stated at net market values.

Investment types and estimated returns on those asset groups held by our significant superannuation schemes

                 
    Telstra Super/CSS (i)(ii)
    Estimated returns
    As at 30 June
    2004   2003
    %
  %
Australian shares
    8.6       9.3  
International shares
    7.7       8.7  
Listed property
    6.2       6.2  
Direct property
    6.2       7.5  
Australian fixed interest
    4.7       4.8  
International fixed interest
    4.7       4.6  
Cash
    3.7       4.3  

(i) Our estimates are based on expected 10 year after tax returns.

(ii) Until now, our actuaries calculate the financial position of our notional fund in the CSS as part of their actuarial investigation every three years. In fiscal 2003, the assets of this scheme were accumulated at the same rate of return as that earned by Telstra Super. As a result, the expected after tax returns of the CSS were identical to those returns expected to be generated by Telstra Super. As at 30 June 2004, we no longer have any involvement in the CSS as previously described.

The estimated period over which the benefits of our members will be returned is 13 years (2003: 13 years) for Telstra Super and 12 years in fiscal 2003 for the CSS.

Employer contributions

Employer contributions made to:

  the defined benefits divisions of Telstra Super were $nil for the past three fiscal years;

  the CSS were $nil for the past three fiscal years through to the date of settlement;

  the defined benefit divisions of the HK CSL scheme for fiscal 2004 were $4 million (2003: $8 million; 2002: $7 million); and

  the accumulation divisions of Telstra Super for fiscal 2004 were $3 million (2003: $4 million; 2002: $6 million), including voluntary salary sacrifice contributions made at the discretion of the employee of $1 million (2003: $1 million; 2002: $1 million).

These employer contributions are reflected in our statement of financial performance. In addition, no asset has been recorded in our statement of financial position for any surplus of the superannuation schemes.

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Notes to the Financial Statements (continued)

23. Investments in controlled entities

Below is a list of our investments in controlled entities.

                                     
    Country of   Telstra Entity’s recorded   % of equity held by
Name of entity
  incorporation
  amount of investment (a)
  immediate parent
        As at 30 June   As at 30 June
        2004   2003   2004   2003
        $m
  $m
  %
  %
Parent entity
                                   
Telstra Corporation Limited (1)
  Australia                                
Controlled entities
                                   
Telecommunications Equipment Finance Pty Ltd * (9)
  Australia                        
Telstra Finance Limited (1) (8)
  Australia                 100.0       100.0  
Telstra Corporate Services Pty Ltd (1)
  Australia     6       6       100.0       100.0  
Transport Communications Australia Pty Ltd *
  Australia     4       4       100.0       100.0  
Telstra ESOP Trustee Pty Ltd * (8)
  Australia                 100.0       100.0  
Telstra Growthshare Pty Ltd * (8)
  Australia                 100.0       100.0  
On Australia Pty Ltd * (3) (6) (12)
  Australia           11       100.0       100.0  
Telstra Media Pty Ltd * (3)
  Australia     381       381       100.0       100.0  
Telstra Multimedia Pty Ltd (1)
  Australia     2,678       2,678       100.0       100.0  
Telstra International Limited (1)
  Australia     84       84       100.0       100.0  
Telstra New Wave Pty Ltd (1)
  Australia     1       1       100.0       100.0  
Hypertokens Pty Ltd * (8) (16)
  Australia                 100.0       100.0  
Customer Contact Technologies Pty Ltd * (8) (16)
  Australia                 100.0       100.0  
Data & Text Mining Technologies Pty Ltd * (8) (16)
  Australia                 100.0       100.0  
Lyrebird Technologies Pty Ltd * (8) (16)
  Australia                 100.0       100.0  
Telstra OnAir Holdings Pty Ltd *
  Australia     302       302       100.0       100.0  
• Telstra OnAir Infrastructure Holdings Pty Ltd *
  Australia                 100.0       100.0  
• Telstra 3G Spectrum Holdings Pty Ltd *
  Australia                 100.0       100.0  
Telstra Holdings Pty Ltd (1)
  Australia     7,177       7,293       100.0       100.0  
• Beijing Australia Telecommunications Technical Consulting Services Company Limited (7) (11)
  China                 100.0       100.0  
• Telstra Holdings (Bermuda) No. 2 Limited (11)
  Bermuda                 100.0       100.0  
• Telstra CSL Limited (11)
  Bermuda                 100.0       100.0  
• Bestclass Holdings Ltd (11)
  British Virgin Islands                 100.0       100.0  
• Hong Kong CSL Limited (11)
  Hong Kong                 100.0       100.0  
• Integrated Business Systems Limited (11)
  Hong Kong                 100.0       100.0  
• One2Free Personalcom Limited (11)
  Hong Kong                 100.0       100.0  
• CSL Limited (11)
  Hong Kong                 100.0       100.0  
• Telstra Holdings (Bermuda) No 1 Limited (11)
  Bermuda                 100.0       100.0  
• Telstra International HK Limited (11)
  Hong Kong                 100.0       100.0  
• Telstra IDC Holdings Limited (6) (11)
  Bermuda                 100.0       100.0  
• Telstra Japan Retail K.K. (11)
  Japan                 100.0       100.0  
• Telstra Singapore Pte Ltd (11)
  Singapore                 100.0       100.0  
• Telstra Global Limited (11)
  United Kingdom                 100.0       100.0  
• Telstra Europe Limited (11)
  United Kingdom                 100.0       100.0  
• Cable Telecom (GB) Limited (11) (15)
  United Kingdom                 100.0        
• Cable Telecom Europe Limited (11) (15)
  United Kingdom                 100.0        
• Cable Telecommunication Europe Limited (11) (15)
  United Kingdom                 100.0        
• PT Telstra Nusantara (11)
  Indonesia                 100.0       100.0  

(continued over page)

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

23. Investments in controlled entities (continued)

                                     
    Country of   Telstra Entity’s recorded   % of equity held by
Name of entity
  incorporation
  amount of investment (a)
  immediate parent
        As at 30 June   As at 30 June
        2004   2003   2004   2003
        $m
  $m
  %
  %
Controlled entities (continued)
                                   
• Telstra Inc. (11)
  United States                 100.0       100.0  
• Telstra India (Private) Limited (11)
  India                 100.0       100.0  
• Telstra Limited (11) (16)
  New Zealand                 100.0       100.0  
• Telstra New Zealand Holdings Limited (formerly NDC New Zealand Limited) (5) (11)
  New Zealand                 100.0       100.0  
• TelstraClear Limited (11)
  New Zealand                 100.0       100.0  
• TelstraSaturn Holdings Limited (11)
  New Zealand                 100.0       100.0  
• CLEAR Communications Limited (11)
  New Zealand                 100.0       100.0  
Telstra Communications Limited (1)
  Australia     29       29       100.0       100.0  
• Telecom Australia (Saudi) Company Limited (6) (7) (10) (11)
  Saudi Arabia                 50.0       50.0  
Telstra Rewards Pty Ltd *
  Australia     14       14       100.0       100.0  
• Telstra Visa Card Trust (6)
  Australia                 100.0       100.0  
• Qantas Telstra Card Trust (6)
  Australia                 100.0       100.0  
• Telstra Visa Business Card Trust (6)
  Australia                 100.0       100.0  
Telstra Media Holdings Pty Ltd (1)
  Australia     29       29       100.0       100.0  
• Telstra Enterprise Services Pty Ltd (1)
  Australia                 100.0       100.0  
• Telstra Pay TV Pty Ltd (1)
  Australia                 100.0       100.0  
Telstra Services Solutions Holdings Limited (formerly Telstra CB Holdings Ltd) (1) (5)
  Australia     898       898       100.0       100.0  
• Telstra CB.net Limited (1)
  Australia                 100.0       100.0  
• Telstra CB.Com Limited (1)
  Australia                 100.0       100.0  
• Telstra CB.fs Limited (1)
  Australia                 100.0       100.0  
• Telstra eBusiness Services Pty Ltd (formerly InsNet Pty Ltd) (1) (5)
  Australia                 100.0       100.0  
• Australasian Insurance Systems Pty Ltd (1)
  Australia                 100.0       100.0  
• TRC Computer Systems Pty Ltd (1)
  Australia                 100.0       100.0  
• DBA Limited (1)
  Australia                 100.0       100.0  
• Brokerlink Pty Ltd (1)
  Australia                 81.3       81.3  
• DBA Computer Systems Pty Ltd (1)
  Australia                 100.0       100.0  
• Brokerlink Pty Ltd (1)
  Australia                 18.7       18.7  
• Unilink Group Pty Ltd * (3)
  Australia                 100.0       100.0  
Network Design and Construction Limited (1)
  Australia     177       177       100.0       100.0  
• NDC Global Holdings Pty Ltd (1)
  Australia                 100.0       100.0  
• NDC Telecommunications India Private Limited (11)
  India                 98.0       96.0  
• PT NDC Indonesia (11)
  Indonesia                 95.0       95.0  
• NDC Global Philippines, Inc (6) (7) (11)
  Philippines                 100.0       100.0  
• NDC Global Services (Thailand) Limited (6) (11)
  Thailand                 49.0       49.0  
• NDC Global Holdings (Thailand) Limited (6) (11)
  Thailand                 49.0       49.0  
• NDC Global Services (Thailand) Limited (6) (11)
  Thailand                 51.0       51.0  
• NDC Global Services Malaysia Sdn. Bhd (6) (11)
  Malaysia                 100.0       100.0  
• NDC Global Services Pty Ltd (1)
  Australia                 100.0       100.0  
• NDC Telecommunications India Private Limited (11)
  India                 2.0        

(continued over page)

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

23. Investments in controlled entities (continued)

                                     
    Country of   Telstra Entity’s recorded   % of equity held by
Name of entity
  incorporation
  amount of investment (a)
  immediate parent
        As at 30 June   As at 30 June
        2004   2003   2004   2003
        $m
  $m
  %
  %
Controlled entities (continued)
                                   
Sensis Pty Ltd (1)
  Australia     757       121       100.0       100.0  
• CitySearch Australia Pty Ltd *
  Australia                 100.0       100.0  
• CitySearch Canberra Pty Ltd *
  Australia                 100.0       100.0  
• Trading Post Group Pty Ltd (1) (2) (14)
  Australia                 33.0        
• Trading Post (Australia) Holdings Pty Ltd (1) (14)
  Australia                 100.0        
• Trading Post Group Pty Ltd (1) (2) (14)
  Australia                 67.0        
• The Melbourne Trading Post Pty Ltd (1) (2) (14)
  Australia                 100.0        
• The National Trading Post Pty Ltd * (1) (2) (14)
  Australia                 100.0        
• Australian Retirement Publications Pty Ltd * (1) (2) (14)
  Australia                 100.0        
• Collectormania Australia Pty Ltd * (1) (2) (14)
  Australia                 100.0        
• The Personal Trading Post Pty Ltd (1) (2) (14)
  Australia                 100.0        
• Auto Trader Australia Pty Ltd (1) (2) (14)
  Australia                 100.0        
• WA Auto Trader Pty Ltd (1) (2) (14)
  Australia                 100.0        
• Sydney Buy & Sell Pty Ltd * (2) (14)
  Australia                 100.0        
• Sydney Auto Trader Pty Ltd * (2) (14)
  Australia                 100.0        
• Ad Mag SA & NSW Pty Ltd * (2) (14)
  Australia                 100.0        
• Ad Mag AGI Pty Ltd * (2) (14)
  Australia                 100.0        
• Trading Post (AW) Pty Ltd * (2) (14)
  Australia                 100.0        
• Warranty Direct (Australia) Pty Ltd * (2) (14)
  Australia                 100.0        
• Just Listed Pty Ltd * (1) (2) (14)
  Australia                 100.0        
• Trading Post (TCA) Pty Ltd (1) (2) (14)
  Australia                 100.0        
• Research Resources Pty Ltd * (2) (14)
  Australia                 100.0        
• Queensland Trading Post Pty Ltd * (2) (14)
  Australia                 100.0        
• Trading Post Marketing (Qld) Pty Ltd* (2) (14)
  Australia                 100.0        
• Trading Post on the Net Pty Ltd * (2) (14)
  Australia                 100.0        
• Trading Post Australia Pty Ltd (1) (2) (14)
  Australia                 100.0        
• Appraised Staff Agency Pty Ltd * (2) (14)
  Australia                 100.0        
• Tradernet Pty Ltd * (2) (14)
  Australia                 100.0        
• Trading Post Classifieds Pty Ltd * (2) (14)
  Australia                 100.0        
• Trading Post On Line Pty Ltd * (2) (14)
  Australia                 100.0        
• Telstra Retail Pty Ltd * (6)
  Australia                       100.0  
• Sensis Holdings Pty Ltd *
  Australia                 100.0       100.0  
• Invizage Pty Ltd * (13)
  Australia                 75.0        
• Pacific Access Enterprises Pty Ltd * (6)
  Australia                       100.0  
• WorldCorp Holdings (S) Pte Ltd (6) (11)
  Singapore                       100.0  
• WorldCorp Publishing Pte Ltd (6) (11)
  Singapore                       100.0  
 
       
 
     
 
                 
Total investment in consolidated entities
        12,537       12,028                  
 
       
 
     
 
                 

(a) The amounts recorded are before any provision for reduction in value.

* These entities are Australian small proprietary limited companies, which are not required to prepare and lodge individual audited financial reports with the Australian Securities and Investment Commission.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

23. Investments in controlled entities (continued)

ASIC deed of cross guarantee

(1) The following companies have entered into a deed of cross guarantee dated 4 June 1996 (or have been subsequently added to this deed by an assumption deed):

  Telstra Corporation Limited;

  Telstra Holdings Pty Ltd;

  Telstra International Limited;

  Telstra Communications Limited;

  Telstra New Wave Pty Ltd;

  Telstra Multimedia Pty Ltd;

  Telstra Media Holdings Pty Ltd;

  Network Design and Construction Limited;

  Sensis Pty Ltd;

  Telstra Services Solutions Holdings Ltd (formerly Telstra CB Holdings Limited);

  Telstra CB.net Limited;

  Telstra CB.Com Limited;

  Telstra CB.fs Limited;

  Telstra eBusiness Services Pty Ltd (formerly InsNet Pty Ltd);

  Australasian Insurance Systems Pty Ltd;

  TRC Computer Systems Pty Ltd;

  DBA Limited;

  Brokerlink Pty Ltd;

  DBA Computer Systems Pty Ltd;

  Telstra Enterprise Services Pty Ltd;

  Telstra Pay TV Pty Ltd;

  NDC Global Holdings Pty Ltd;

  NDC Global Services Pty Ltd;

  Telstra Corporate Services Pty Ltd;

  Trading Post (Australia) Holdings Ltd #;

  Trading Post Group Pty Ltd #;

  The Melbourne Trading Post Pty Ltd #;

  Collectormania Australia Pty Ltd #;

  The Personal Trading Post Pty Ltd #;

  Auto Trader Australia Pty Ltd #;

  WA Auto Trader Pty Ltd #;

  The National Trading Post Pty Ltd #;

  Australian Retirement Publications Pty Ltd #;

  Just Listed Pty Ltd #;

  Trading Post (TCA) Pty Ltd #; and

  Trading Post Australia Pty Ltd #.

Telstra Finance Limited is trustee to the deed of cross guarantee.

# These entities were added to the deed of cross guarantee during fiscal 2004 by an assumption deed dated 11 June 2004.

The deed of cross guarantee was formed under ASIC Class Order 98/ 1418, including those subsequent amendments made. This class order was dated 13 August 1998 and has been subsequently amended by class orders 98/2017, 00/321, 01/1087, 02/248 and 02/1017. Under this class order and the deed of cross guarantee, the companies listed above, except for Telstra Finance Limited:

  form a closed group and extended closed group as defined in the class order;
 
  do not have to prepare and lodge audited financial reports under the Corporations Act 2001. This does not apply to Telstra Corporation Limited; and

  guarantee the payment in full of the debts of the other named companies in the event of their winding up.

The consolidated assets and liabilities of the closed group and extended closed group at 30 June 2004 and 30 June 2003 are presented according to ASIC class order 98/1418 (as amended) as follows. This excludes Telstra Finance Limited. All significant transactions between members of the closed group have been eliminated.

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Notes to the Financial Statements (continued)

23. Investments in controlled entities (continued)

ASIC deed of cross guarantee (continued)

                 
    Closed Group
    As at 30 June
    2004   2003
Closed Group Statement of Financial Position
  $m
  $m
Current assets
               
Cash assets
    604       1,187  
Receivables
    3,556       3,509  
Inventories
    200       238  
Other assets
    697       783  
 
   
 
     
 
 
Total current assets
    5,057       5,717  
 
   
 
     
 
 
Non current assets
               
Receivables
    1,760       1,848  
Inventories
    10       14  
Investments - accounted for using the equity method
    41       59  
Investments - other
    2,596       2,632  
Property, plant and equipment
    21,567       21,766  
Intangibles - goodwill
    248       81  
Intangibles - other
    617       189  
Other assets
    2,324       2,519  
 
   
 
     
 
 
Total non current assets
    29,163       29,108  
 
   
 
     
 
 
Total assets
    34,220       34,825  
 
   
 
     
 
 
Current liabilities
               
Payables
    1,999       2,194  
Interest-bearing liabilities
    3,753       1,650  
Income tax payable
    509       614  
Provisions
    350       348  
Revenue received in advance
    1,075       1,180  
 
   
 
     
 
 
Total current liabilities
    7,686       5,986  
 
   
 
     
 
 
Non current liabilities
               
Payables
    47       48  
Interest-bearing liabilities
    9,014       11,231  
Provision for deferred income tax
    1,748       1,753  
Provisions
    758       790  
Revenue received in advance
    408       433  
 
   
 
     
 
 
Total non current liabilities
    11,975       14,255  
 
   
 
     
 
 
Total liabilities
    19,661       20,241  
 
   
 
     
 
 
Net assets
    14,559       14,584  
 
   
 
     
 
 
Shareholders’ equity
               
Contributed equity
    6,073       6,433  
Reserves
    41       39  
Retained profits
    8,445       8,112  
 
   
 
     
 
 
Shareholders’ equity available to the closed group
    14,559       14,584  
 
   
 
     
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

23. Investments in controlled entities (continued)

ASIC deed of cross guarantee (continued)

(1) (continued)

The consolidated net profit of the Closed Group and Extended Closed Group for the fiscal years ended 30 June 2004 and 30 June 2003 is presented according to ASIC class order 98/1418 (as amended) as follows.

This excludes Telstra Finance Limited. All significant transactions between members of the Closed Group have been eliminated.

                         
            Closed Group
            Year ended 30 June
            2004   2003
Closed group statement of financial performance and retained profits reconciliation
  Note
  $m
  $m
Ordinary activities
                       
Profit before income tax expense
            5,867       3,949  
Income tax expense
            1,700       1,502  
 
           
 
     
 
 
Net profit available to the closed group
            4,167       2,447  
Retained profits at the beginning of the financial year available to the closed group
            8,112       7,623  
Share buy-back
    18       (649 )      
Transfer out of closed group
            1        
Transfers to retained profits (4)
                  (22 )
Effect on retained profits from additions of new entities to the closed group
                  (6 )
 
           
 
     
 
 
Total available for distribution
            11,631       10,042  
Dividends paid
    7       3,186       1,930  
 
           
 
     
 
 
Retained profits at the end of the financial year available to the closed group
            8,445       8,112  
 
           
 
     
 
 

(2) On similar terms to the deed of cross guarantee formed by certain companies of the Telstra Group in (1), the following wholly owned companies of Trading Post Group Pty Ltd have also entered into a deed of cross guarantee dated 11 December 2001:

  The Melbourne Trading Post Pty Ltd;

  The National Trading Post Pty Ltd;

  Australian Retirement Publications Pty Ltd;

  Collectormania Australia Pty Ltd;

  The Personal Trading Post Pty Ltd;

  Auto Trader Australia Pty Ltd;

  WA Auto Trader Pty Ltd;

  Sydney Buy & Sell Pty Ltd;

  Sydney Auto Trader Pty Ltd;

  Ad Mag SA & NSW Pty Ltd;

  Ad Mag AGI Pty Ltd;
 
  Trading Post (AW) Pty Ltd;

  Warranty Direct (Australia) Pty Ltd;

  Just Listed Pty Ltd;

  Trading Post (TCA) Pty Ltd;

  Research Resources Pty Ltd;

  Queensland Trading Post Pty Ltd;

  Trading Post Marketing (Qld) Pty Ltd;

  Trading Post on the Net Pty Ltd;

  Trading Post Australia Pty Ltd;

  Appraised Staff Agency Pty Ltd;

  Tradernet Pty Ltd;

  Trading Post Classifieds Pty Ltd; and

  Trading Post On Line Pty Ltd.

The Trading Post Group Pty Ltd and its controlled entities are no longer required to prepare and lodge audited financial reports under the Corporations Act 2001 due to the inclusion of various companies in the group in our deed of cross guarantee via an assumption deed dated 11 June 2004.

(3) The following companies ceased to be party to the deed of cross guarantee due to a revocation deed dated 24 October 2003:

  On Australia Pty Ltd;

  Telstra Media Pty Ltd; and

  Unilink Group Pty Ltd.

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Notes to the Financial Statements (continued)

23. Investments in controlled entities (continued)

ASIC deed of cross guarantee (continued)

(4) During fiscal 2003, we sold our remaining shareholding in Solution 6 Holdings Limited (Solution 6). As a result, the foreign currency translation and general reserves arising from equity accounting our investment in Solution 6 were transferred out of reserves and into retained profits.

Change of company names

(5) The following entities changed names during fiscal 2004:

  NDC New Zealand Limited changed its name to Telstra New Zealand Holdings Limited on 1 July 2003;

  InsNet Pty Ltd changed its name to Telstra eBusiness Services Pty Ltd on 28 November 2003; and

  Telstra CB Holdings Limited changed its name to Telstra Services Solutions Holdings Limited on 6 April 2004.

Liquidations

(6) As at 30 June 2004, the following companies were in voluntary liquidation:

  On Australia Pty Ltd;

  Telstra IDC Holdings Limited;

  Telecom Australia (Saudi) Company Limited;

  NDC Global Philippines, Inc;

  NDC Global Services (Thailand) Limited;

  NDC Global Holdings (Thailand) Limited; and

  NDC Global Services Malaysia Sdn. Bhd.

The following companies were liquidated during fiscal 2004:

  Worldcorp Holdings (S) Pte Ltd on 17 October 2003; and

  Worldcorp Publishing Pte Ltd on 17 October 2003.

The following companies were deregistered during fiscal 2004:

  Pacific Access Enterprises Pty Ltd; and

  Telstra Retail Pty Ltd.

During fiscal 2002, we entered into arrangements to transfer responsibility for the operation and funding of the Telstra Visa Card, Qantas Telstra Visa Card and the Telstra Visa Business Card loyalty programs and related trusts from Telstra. Telstra’s involvement with these trusts will be dissolved during fiscal 2005.

Controlled entities with different balance dates

(7) The following companies have different balance dates to our balance date of 30 June for fiscal 2004:

  Telecom Australia (Saudi) Company Limited - 31 December;

  Beijing Australia Telecommunications Technical Consulting Services Company Limited - 31 December; and

  NDC Global Philippines, Inc - 31 December.

Financial reports prepared as at 30 June are used for consolidation purposes.

Rounded investments

(8) The cost of the Telstra Entity’s investments in controlled entities, which are not shown when rounded to the nearest million dollars is as follows:

                 
    As at 30 June
    2004   2003
    $
  $
Telstra Finance Limited
    5       5  
Telstra ESOP Trustee Pty Ltd
    2       2  
Telstra Growthshare Pty Ltd
    1       1  
Hypertokens Pty Ltd (16)
    40,002       *  
Customer Contact Technologies Pty Ltd (16)
    2       *  
Data & Text Mining Technologies Pty Ltd (16)
    2       *  
Lyrebird Technologies Pty Ltd (16)
    2       *  
 
   
 
     
 
 

* These entities were not directly owned by the Telstra Entity as at 30 June 2003.

Controlled entities in which we have no equity ownership

(9) We do not have an equity investment in Telecommunications Equipment Finance Pty Ltd. We have effective control over this entity through economic dependency and have consolidated it into our group financial report. This company does not have significant assets or liabilities.

Controlled entities in which our equity ownership is less than or equal to 50%

(10) We own 50% of the issued capital of Telecom Australia (Saudi) Company Limited. We can exercise control over the Board of Directors of this entity in perpetuity, and therefore we have consolidated the financial results, position and cash flows of this entity into our group financial report.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

23. Investments in controlled entities (continued)

Controlled entities not individually audited by the Australian National Audit Office

(11) Companies not audited by the Australian National Audit Office, our Australian statutory auditor.

Dividends and distributions received by the Telstra Entity

(12) The Telstra Entity received a distribution of $153 million from On Australia Pty Ltd during fiscal 2004, of which $142 million was classified as dividend revenue and $11 million as a return of capital.

There were no significant dividends received by the Telstra Entity during fiscal 2003 from our controlled entities.

New incorporations and investments

(13) On 31 March 2004, we acquired a 75% controlling interest in Invizage Pty Ltd. The amount initially invested was not significant.

(14) On 5 March 2004, we purchased 100% of the share capital of Trading Post (Australia) Holdings Pty Ltd and its controlled entities (Trading Post Group) for total consideration of $638 million. This included payments for shares (including associated acquisition costs) of $448 million and the repayment of Trading Post Group loans of $190 million. We recorded goodwill of $179 million as a result of this purchase.

Our investment in Trading Post (Australia) Holdings Pty Ltd includes its controlled entities as listed below:

  Trading Post Group Pty Ltd;

  The Melbourne Trading Post Pty Ltd;

  The National Trading Post Pty Ltd;

  Australian Retirement Publications Pty Ltd;

  Collectormania Australia Pty Ltd;

  The Personal Trading Post Pty Ltd;

  Auto Trader Australia Pty Ltd;

  WA Auto Trader Pty Ltd;

  Sydney Buy & Sell Pty Ltd;

  Sydney Auto Trader Pty Ltd;

  Ad Mag SA & NSW Pty Ltd;

  Ad Mag AGI Pty Ltd;

  Trading Post (AW) Pty Ltd;

  Warranty Direct (Australia) Pty Ltd;

  Just Listed Pty Ltd;
 
  Trading Post (TCA) Pty Ltd;

  Research Resources Pty Ltd;

  Queensland Trading Post Pty Ltd;

  Trading Post Marketing (Qld) Pty Ltd;

  Trading Post on the Net Pty Ltd;

  Trading Post Australia Pty Ltd;

  Appraised Staff Agency Pty Ltd;

  Tradernet Pty Ltd;

  Trading Post Classifieds Pty Ltd; and

  Trading Post On Line Pty Ltd.

Trading Post (Australia) Holdings Pty Ltd and its controlled entities are publishing and internet classified businesses in Australia. The group operates 22 print publications, 5 online sites and two automotive inserts.

(15) On 13 February 2004, Telstra Europe Limited purchased 100% of the shares in Cable Telecom (GB) Limited for $39 million. This resulted in the recognition of $23 million of goodwill on consolidation.

Our investment in Cable Telecom (GB) Limited includes its wholly controlled entities as listed below:

  Cable Telecom Europe Limited; and

  Cable Telecommunication Limited.

Cable Telecom (GB) Limited is a reseller of voice services to companies in the United Kingdom.

Sales and disposals

(16) The following entities were sold between entities within the Telstra Group:

  On 13 November 2003, Telstra Enterprise Services Pty Ltd sold its investment in Telstra Limited to Telstra Holdings Pty Ltd; and

  The following entities were sold by Telstra New Wave Pty Ltd to Telstra Corporation Limited on 30 June 2004:

  Hypertokens Pty Ltd;
 
  Customer Contact Technologies Pty Ltd;
 
  Data & Text Mining Technologies Pty Ltd; and
 
  Lyrebird Technologies Pty Ltd.

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Notes to the Financial Statements (continued)

24. Investments in joint venture entities and associated entities

Our investments in joint venture entities are listed below:

                                                     
Name of joint venture   Principal   Ownership   Telstra Group’s carrying   Telstra Entity’s carrying
entity
  activities
  interest
  amount of investment (*)
  amount of investment (*)
        As at 30 June   As at 30 June   As at 30 June
        2004   2003   2004   2003   2004   2003
        %
  %
  $ m
  $ m
  $ m
  $ m
(i) Joint venture entities
                                                   
FOXTEL Partnerships (#) (c)
  Pay television     50.0       50.0             44              
Customer Services Pty Ltd (c)
  Customer service     50.0       50.0                          
FOXTEL Management
  Management                                                
Pty Ltd (1)
  services     50.0       50.0                          
FOXTEL Cable Television Pty Ltd (c) (3)
  Pay television     80.0       80.0                          
 
  International                                                
Reach Ltd (incorporated in
  connectivity services to                                                
Bermuda) (a) (c) (13)
  wholesale customers     50.0       50.0                          
 
  Call centre services and                                                
Stellar Call Centres Pty Ltd (2)
  solutions     50.0       50.0       11       11       3       3  
Xantic B.V. (incorporated in The
  Global satellite                                                
Netherlands) (a) (7)
  communications     35.0       35.0       29       74       29        
 
  Toll free number                                                
TNAS Limited (incorporated in
  portability in New                                                
New Zealand) (b) (c)
  Zealand     33.3       33.3                          
 
  Acquisition and                                                
 
  marketing of 1300                                                
1300 Australia Pty Ltd (1) (6)
  “phone words”     50.0                                
 
                       
 
     
 
     
 
     
 
 
 
              note 11     40       129       32       3  
 
                       
 
     
 
     
 
     
 
 

Unless noted above, all investments have a balance date of 30 June and are incorporated in Australia. Where there is a different balance date, financial reports prepared as at 30 June are used for equity accounting purposes. Our ownership interest in joint venture entities with different balance dates is the same as above unless otherwise noted.

(#) This includes both the FOXTEL Partnership and the FOXTEL Television Partnership.

(a) Balance date is 31 December.

(b) Balance date is 31 March.

(c) Equity accounting of these investments has been suspended and the investment is recorded at zero due to losses made by the entities and/or reductions in the equity accounted carrying amount.

(*) The Telstra Group carrying amounts are calculated using the equity method of accounting. The Telstra Entity’s carrying amounts are at cost less any provision for reduction in value.

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Notes to the Financial Statements (continued)

24. Investments in joint venture entities and associated entities (continued)

Our investments in associated entities are listed below:

                                                     
Name of associated   Principal   Ownership   Telstra Group’s carrying   Telstra Entity’s carrying
entity
  activities
  interest
  amount of investment (*)
  amount of investment (*)
        As at 30 June   As at 30 June   As at 30 June
        2004   2003   2004   2003   2004   2003
        %
  %
  $m
  $m
  $m
  $m
(ii) Associated entities
                                                   
IBM Global Services
  Information                                                
Australia Limited (a) (2) (8)
  technology services           22.6             2              
Australian-Japan Cable Holdings Limited (incorporated in Bermuda) (a) (c)
  Network cable provider     39.9       39.9                          
 
  Smart card transaction                                                
ECard Pty Ltd (1) (2)
  processing     50.0       50.0             3             7  
PT Mitra Global Telekomunikasi Indonesia (incorporated in
  Telecommunications                                                
Indonesia) (a) (11)
  services           20.4             25              
 
  Superannuation                                                
Telstra Super Pty Ltd (c) (1) (4)
  trustee     100.0       100.0                          
myinternet Limited (c) (10)
  Educational portal           21.1                          
 
  Electronic transactions                                                
Keycorp Limited (c)
  solutions     47.9       47.9                          
 
  Charitable trustee                                                
Telstra Foundation Limited (5)
  organisation     100.0       100.0                          
CityLink Limited (incorporated in
  Provider of wholesale                                                
New Zealand) (b) (c) (1) (9)
  fibre bandwidth           27.1                          
 
                       
 
     
 
     
 
     
 
 
 
              note 11           30             7  
 
                       
 
     
 
     
 
     
 
 

Unless noted above, all investments have a balance date of 30 June and are incorporated in Australia. Where there is a different balance date, financial reports prepared as at 30 June are used for equity accounting purposes. Our ownership interest in associated entities with different balance dates is the same as that balance date as above unless otherwise noted.

(a) Balance date is 31 December.

(b) Balance date is 31 March.

(c) Equity accounting of these investments has been suspended and the investment is recorded at zero due to losses made by the entities and/or reductions in the equity accounted carrying amount.

(*) The Telstra Group carrying amounts are calculated using the equity method of accounting. The Telstra Entity’s carrying amounts are at cost less any provision for reduction in value.

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Notes to the Financial Statements (continued)

24. Investments in joint venture entities and associated entities (continued)

Share of joint venture entities’ and associated entities’ net losses/ (profits)

                         
    Year ended 30 June
    2004   2003   2002
    $m
  $m
  $m
Our net loss/(profit) from joint venture entities and associated entities has been contributed by the following entities:
                       
Joint venture entities
                       
- FOXTEL Partnerships (#)
    44       47       47  
- Stellar Call Centres Pty Ltd (2)
    (2 )     (2 )     (4 )
- Xantic B.V. (7)
    43       24        
- Reach Ltd (13)
          946       (53 )
- TelstraClear Limited (14)
                75  
- Dynergy Connect LP
                12  
- DataOne Corporation Pte Ltd
                2  
 
   
 
     
 
     
 
 
 
    85       1,015       79  
 
   
 
     
 
     
 
 
Associated entities
                       
- IBM Global Services Australia Limited (2) (8)
    (3 )     (6 )     (7 )
- Australian-Japan Cable Holdings Limited
          6       12  
- Solution 6 Holdings Limited (12)
          2       (9 )
- ECard Pty Ltd (1) (2)
    2       10       15  
- PT Mitra Global Telekomunikasi Indonesia (11)
    (6 )     (2 )     (9 )
 
   
 
     
 
     
 
 
 
    (7 )     10       2  
 
   
 
     
 
     
 
 
 
    78       1,025       81  
 
   
 
     
 
     
 
 

(#) This includes both the FOXTEL Partnership and the FOXTEL Television Partnership.

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Notes to the Financial Statements (continued)

24. Investments in joint venture entities and associated entities (continued)

Rounded investments

(1) The carrying amounts of our investments in joint venture entities and associated entities which are not shown when rounded to the nearest million dollars are shown below:

                                 
    Carrying amount of investment
    Telstra Group
  Telstra Entity
    As at 30 June   As at 30 June
    2004   2003   2004   2003
    $
  $
  $
  $
(i) Joint venture entities
                               
FOXTEL Management Pty Ltd
    1       1              
1300 Australia Pty Ltd (6)
    398,853             500,000        
(ii) Associated entities
                               
ECard Pty Ltd (2)
    100,001       * *     100,001       * *
Telstra Super Pty Ltd (4)
    *       *       2       2  
CityLink Limited (9)
          299,403              
 
   
 
     
 
     
 
     
 
 

* Equity accounted amount of investment is suspended and the investment is recorded at zero due to losses made by the entities or as a result of reducing the equity accounted amount to zero.

** Investment rounded to greater than $1 million in fiscal 2003.

Dividends received from joint venture entities and associated entities

(2) We received dividends and distributions from the following entities during fiscal 2004:

  Stellar Call Centres Pty Ltd $1.2 million (2003: $1.2 million);

  IBM Global Services Australia Limited $nil (2003: $4.9 million); and

  ECard Pty Ltd $1.4 million (2003: $nil).

Associated entities and joint venture entities in which we own more than 50% equity

(3) We own 80% of the equity of FOXTEL Cable Television Pty Ltd. This entity is disclosed as a joint venture entity as the outside equity shareholders have participating rights that prevent us from dominating the decision making of the Board of Directors. Effective voting power is restricted to 50% and we have joint control.

(4) We own 100% of the equity of Telstra Super Pty Ltd, the trustee for the Telstra Superannuation Scheme (Telstra Super). We do not consolidate Telstra Super Pty Ltd, as we do not control the Board of Directors. We have equal representation with employee representatives on the Board. The entity is therefore classified as an associated entity as we have significant influence over it.

(5) We own 100% of the equity of Telstra Foundation Limited (TFL). TFL is limited by guarantee (guaranteed to $100) with Telstra Corporation Limited being the sole member. We did not contribute any equity to TFL on incorporation. TFL is the trustee of the Telstra Community Development Fund and manager of Telstra’s Kids Fund. We do not consolidate TFL as we do not control the Board of Directors. However, due to our Board representation we significantly influence this entity.

New incorporations and changes in investments

(6) On 12 May 2004, we acquired 50% of the share capital of 1300 Australia Pty Ltd. The amount invested was not significant.

(7) On 23 December 2003, ownership of our interest in Xantic B.V. was transferred to Telstra Corporation Limited from Telstra Global Limited.

Sale of investments

(8) On 28 August 2003, we sold our 22.6% shareholding in our associated entity IBM Global Services Australia Limited (IBMGSA) for $154 million (refer to note 3 for additional details).

(9) On 1 October 2003, we sold our 27.1% shareholding in CityLink Limited for $0.7 million.

(10) On 19 December 2003, we participated in a share buy-back undertaken by myinternet Limited that resulted in us disposing of our entire ownership interest in this entity for nominal consideration.

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Notes to the Financial Statements (continued)

24. Investments in joint venture entities and associated entities (continued)

Sale of investments (continued)

(11) On 20 January 2004, we completed the sale of our 20.4% shareholding in PT Mitra Global Telekomunikasi Indonesia (MGTI). Revenue from the sale of this investment amounted to $50 million, resulting in a profit before income tax of $21 million.

(12) On 8 May 2003, we sold 1 million of our shares in Solution 6 Holdings Limited (Solution 6) for $0.5 million, reducing our ownership interest from 13.2% to 12.7%. On 19 June 2003, we sold our remaining 32 million shares for $16.7 million.

As we were the largest single shareholder and had entitlement to appoint a director to the Board of Solution 6, we had the capacity to affect substantially the financial and operating policies of the entity and up until the sale of the investment, we continued to equity account this investment.

(13) During fiscal 2003 we wrote down the carrying amount of the investment in our 50% owned joint venture, Reach Ltd. Equity accounting of the investment is suspended and the investment is recorded at zero.

The write down occurred due to the depressed conditions in the global market for international data and internet capacity resulting in high levels of excess capacity, intense price competition and lower than expected revenues. Refer note 3 for further information.

Other

(14) In fiscal 2002, we acquired a controlling interest in TelstraClear Limited (TelstraClear). Subsequent to this, TelstraClear is a controlled entity and as such, nil share of (profits)/losses was recorded for equity accounting purposes.

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Notes to the Financial Statements (continued)

24. Investments in joint venture entities and associated entities (continued)

The movements in the consolidated equity accounted amount of our joint venture entities and associated entities are summarised as follows:

                                         
            Joint venture entities   Associated entities
            Telstra Group
  Telstra Group
            Year ended/As at   Year ended/As at
            30 June   30 June
            2004   2003   2004   2003
    Note
  $m
  $m
  $m
  $m
Carrying amount of investments at beginning of year
            129       1,110       30       87  
Additional investments made during the year
                  49              
 
           
 
     
 
     
 
     
 
 
 
            129       1,159       30       87  
Share of profits/(losses) before income tax expense
            (81 )     (1 )     10       (5 )
Share of income tax expense
            (4 )     (12 )     (3 )     (5 )
 
           
 
     
 
     
 
     
 
 
Share of net profits/(losses) after income tax expense
            (85 )     (13 )     7       (10 )
Amortisation of unrealised inter-entity profits after income tax
            2       24              
Write down of notional goodwill and release of deferred profit of Reach Ltd.
                  (965 )            
Amortisation of notional goodwill
            (2 )     (61 )            
 
           
 
     
 
     
 
     
 
 
Share of net profits/(losses)
            (85 )     (1,015 )     7       (10 )
Dividends and distributions received
            (1 )     (1 )     (1 )     (5 )
Share of reserves
                              3  
Share of foreign currency translation reserve and movements due to exchange rate translations
            (3 )     (14 )     (2 )     (7 )
Sale, transfers and reductions of investments during the year
                        (34 )     (13 )
 
           
 
     
 
     
 
     
 
 
Carrying amount of investments before reduction to recoverable amount
            40       129             55  
Reduction in value of investments to recoverable amount
                              (25 )
 
           
 
     
 
     
 
     
 
 
Carrying amount of investments at end of year
    11       40       129             30  
 
           
 
     
 
     
 
     
 
 
Our share of contingent liabilities of joint venture entities and associated entities - we are not directly liable for these
            2       3             28  
Our share of capital commitments contracted for, by our joint venture entities and associated entities - we are not directly liable for these (a)
            84       115             2  
Our share of other expenditure commitments contracted for (other than the supply of inventories), by our joint venture entities and associated entities - we are not directly liable for these (a)
            67       147       4       55  
 
           
 
     
 
     
 
     
 
 

(a) Our share of commitments and guarantees of our joint venture entities for which we are directly liable are included within note 20 and note 21 respectively.

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Notes to the Financial Statements (continued)

24. Investments in joint venture entities and associated entities (continued)

Other disclosures for joint venture entities

Summarised presentation of our share of all of our joint venture entities’ and associated entities’ assets, liabilities, revenue and expense items (including joint venture entities and associated entities where equity accounting has been suspended):

                                 
    Joint venture entities   Associated entities
    Telstra Group
  Telstra Group
    Year ended/As at   Year ended/As at
    30 June   30 June
    2004   2003   2004   2003
    $m
  $m
  $m
  $m
Current assets
    297       461       27       105  
Non current assets
    526       1,190       198       308  
 
   
 
     
 
     
 
     
 
 
Total assets
    823       1,651       225       413  
 
   
 
     
 
     
 
     
 
 
Current liabilities
    595       556       38       152  
Non current liabilities
    1,316       1,376       221       228  
 
   
 
     
 
     
 
     
 
 
Total liabilities
    1,911       1,932       259       380  
 
   
 
     
 
     
 
     
 
 
Net assets
    (1,088 )     (281 )     (34 )     33  
 
   
 
     
 
     
 
     
 
 
Total revenues
    1,383       1,721       76       438  
Total expenses
    2,240       1,789       116       513  
 
   
 
     
 
     
 
     
 
 
Losses before income tax expense
    (857 )     (68 )     (40 )     (75 )
Income tax expense/(benefit)
    (36 )     23             7  
 
   
 
     
 
     
 
     
 
 
Net losses
    (821 )     (91 )     (40 )     (82 )
 
   
 
     
 
     
 
     
 
 

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Notes to the Financial Statements (continued)

24. Investments in joint venture entities and associated entities (continued)

Included in the consolidated financial report of the Telstra Group are:

                                 
    Joint venture entities   Associated entities
    Telstra Group
  Telstra Group
    As at 30 June   As at 30 June
    2004   2003   2004   2003
    $m
  $m
  $m
  $m
Amount of our recorded retained losses balance relating to equity accounting our joint venture entities and associated entities (i)
    (2,630 )     (2,545 )     (172 )     (179 )
Amount of our recorded foreign currency translation reserve credit/(debit) balance relating to equity accounting our joint venture entities and associated entities
    (16 )     (13 )     (6 )     (42 )
Amount of our recorded general reserve credit/(debit) balance relating to equity accounting our joint venture entities and associated entities
                5       8  
     
     
     
     
 

(i) The following items are included in this amount:

  share of net (losses)/profits;

  adjustment for initial unrealised inter-entity profit after income tax expense;

  notional goodwill amortisation and writedowns;

  deferred profits amortised; and

  reduction in value of investments to recoverable amount.

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Notes to the Financial Statements (continued)

25. Directors’ remuneration - salaries and other benefits

Fiscal 2004 is the first year we have been required to apply AASB 1046: “Director and Executive Disclosures by Disclosing Entities”. The new standard requires the disclosure of the remuneration relating to the directors of the Telstra Entity. These disclosures are in more detail than previously required and now include a value attributed to equity compensation.

The specified directors of the Telstra Entity for the year ended 30 June 2004 were:

Donald G McGauchie - Chairman, Non Executive Director, appointed 1998, appointed Chairman 20 July 2004

John T Ralph - Deputy Chairman, Non Executive Director, appointed 1996

Robert C Mansfield - Former Chairman, Non Executive Director, appointed 1999, resigned 14 April 2004

Zygmunt E Switkowski - Chief Executive Officer and Managing Director, appointed 1999

Samuel H Chisholm - Non Executive Director, appointed 2000

Anthony J Clark - Non Executive Director, appointed 1996

John E Fletcher - Non Executive Director, appointed 2000

Belinda J Hutchinson - Non Executive Director, appointed 2001

Catherine B Livingstone - Non Executive Director, appointed 2000

Charles Macek - Non Executive Director, appointed 2001

William A Owens - Non Executive Director, appointed 2001, resigned 6 May 2004

John W Stocker - Non Executive Director, appointed 1996

Directors’ remuneration for the year ended 30 June 2004 is as follows:

                                                                                 
                                                                            Total
Year ended                                                                           Remuner-
30 June 2004
  Primary benefits
  Post employment
  Equity compensation
  Other
  ation
                                            Deferred                   Other    
    Salary &   Short term   Non-   Superan-   Other   remune-   Direct-   Other   Fees    
Specified   fees   incentive   monetary   nuation   (a)   ration   share   equity   (c)    
Directors
  $
  $
  $
  $
  $
  $
  $
  $
  $
  $
D McGauchie
    45,871             5,285       8,629       30,908             30,000             50,000       170,693  
J Ralph
    141,852             4,172             78,896             28,000                   252,920  
R Mansfield (d)
    144,200             139       19,800       82,180             56,000                   302,319  
Z Switkowski (b)
    1,339,314       627,300       1,391       98,437             660,854             1,663,245             4,390,541  
S Chisholm (e)
                                                           
A Clark
    67,450             5,338       8,550       47,932             19,000                   148,270  
J Fletcher
    37,800             1,720       7,200       24,098             35,000                   105,818  
B Hutchinson
    59,661             3,512       6,480       71,790             13,859                   155,302  
C Livingstone
    67,450             3,607       8,550       30,004             19,000                   128,611  
C Macek
    67,450             3,192       8,550       77,789             19,000                   175,981  
W Owens (f)
    46,154                         74,083             30,000             31,529       181,766  
J Stocker
    34,499             4,501       3,105       60,590             77,396                   180,091  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
 
    2,051,701       627,300       32,857       169,301       578,270       660,854       327,255       1,663,245       81,529       6,192,312  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

25. Directors’ remuneration - salaries and other benefits (continued)

Directors’ remuneration for the year ended 30 June 2003 is as follows:

                                                                                 
                                                                            Total
Year ended                                                                           Remune-
30 June 2003
  Primary benefits
  Post employment
  Equity compensation
  Other
  ration
                                            Deferred                   Other    
    Salary &   Short term   Non-   Superan-   Other   remune-   Direct-   Other   fees    
Specified   fees   incentive   monetary   nuation   (a)   ration   share   equity   (c)    
Directors
  $
  $
  $
  $
  $
  $
  $
  $
  $
  $
D McGauchie
    44,761             3,803       5,215       46,209             22,000             50,000       171,988  
J Ralph
    103,067             2,740       3,600       69,066             26,667                   205,140  
R Mansfield
    173,373                   24,000       99,101             53,333                   349,807  
Z Switkowski (b)
    1,343,980       750,000       8,551       10,520             299,920             1,356,276             3,769,247  
S Chisholm (e)
                                                           
A Clark
    57,302             3,531       7,950       44,279             17,667                   130,729  
J Fletcher
    44,290                   11,150       66,437             10,600                   132,477  
B Hutchinson
    53,506             4,183       7,399                   15,949                   81,037  
C Livingstone
    49,372             4,284       6,849       66,854             15,000                   142,359  
C Macek
    57,302             2,746       7,950                   17,667                   85,665  
W Owens
    66,000                                     24,000             50,691       140,691  
J Stocker
    49,225             2,562       5,978       81,963             48,531                   188,259  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
 
    2,042,178       750,000       32,400       90,611       473,909       299,920       251,414       1,356,276       100,691       5,397,399  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 

(a) We have not paid any post employment benefits that are prescribed benefits during fiscal 2004 or fiscal 2003.

(b) The managing director, Zygmunt E Switkowski is also chief executive officer (CEO) of the company and is remunerated in a manner consistent with senior executives. Please refer to note 26 for details of the components of the CEO’s and specified executives’ remuneration.

(c) These items relate to fees for services in addition to the director’s Board duties.

(d) Mr Mansfield received a payout of his accumulated retirement benefits (Post employment - Other) of $396,644 after his resignation from the Board on 14 April 2004. The retirement benefits of non-executive directors are recognised in directors’ remuneration disclosures each year over the period from first accrual to full entitlement. The amount of $82,180 in the fiscal 2004 remuneration table shown as other post employment remuneration, represents the amount of retirement benefit that Mr Mansfield accrued during fiscal 2004 through to the date of his resignation.

(e) Mr Chisholm declined to receive fees for his Board duties to Telstra. Mr Chisholm received fees of $150,000 (2003: nil) from FOXTEL for services to that entity as a director.

(f) Mr Owens became eligible to receive post employment benefits for the first time in fiscal 2004 and he therefore accrued $74,083 in benefits (Post employment - Other). This amount was paid out to him after his resignation from the Board on 6 May 2004.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

25. Directors’ remuneration - salaries and other benefits (continued)

Salary and fees

Telstra directors are remunerated in accordance with our constitution which provides for the aggregate limit for directors’ fees to be set and varied by approval of a resolution at the annual general meeting of shareholders. Our constitution provides that the allocations of fees to directors within the pool limit shall be determined by the Board. Directors are required to take at least 20% of their fees in shares, which are purchased on market and included in equity compensation - directshare in the remuneration table.

Non monetary benefits

We provide directors with telecommunications and other services and equipment to assist them in performing their duties. From time to time we also make products and services available to directors without charge to allow directors to familiarise themselves with our products and services and recent technological developments. To the extent it is considered that this provides a personal benefit to a director, it is included in primary benefits in the remuneration table.

Superannuation

The directors may state a preference to increase the proportion of their fees taken as superannuation. Where this occurs, we may provide a greater percentage of the director’s fees as superannuation contributions, subject to normal legislative requirements, in order to meet superannuation guarantee and other statutory obligations.

Other post employment benefits

Telstra does not provide other post employment benefits to directors appointed to the Board after 30 June 2002. The directors appointed prior to this date receive post employment benefits in the form of retirement benefits. Directors become eligible for retirement benefits on leaving office as a director. Directors who have served 9 years or more are entitled to receive a maximum amount equal to their total remuneration in the preceding 3 years. Directors who have served less than 9 years, but more than 2 years, are entitled to receive a pro-rated amount based on the total years served as a director. We disclose the increment earned for the current year of service in post employment -other.

Directshare

Non- executive directors will receive a minimum of 20% of their fees by way of a scheme known as directshare. Further details regarding the allocation of shares under directshare are included in note 19.

Other equity compensation

The remuneration of directors is not linked to performance of the company apart from any movement in share price reflected in the directshare program. The items included in other equity compensation in the remuneration table relate to Zygmunt E Switkowski, the managing director and chief executive officer (CEO) of the company who is remunerated in a manner consistent with senior executives. Please refer to note 26 for explanations regarding the components of the CEO’s and specified executives’ remuneration.

Individual contracts for services

There are no individual contracts for service with our non-executive directors. In regard to the CEO, where Telstra terminates his employment prior to the expiration of his employment contract for reasons other than for misconduct, he is entitled to 6 months notice, or payment in lieu of notice, and an amount equal to 12 months pay. Both elements are calculated on fixed remuneration at the time of termination.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

26. Executives’ remuneration - salaries and other benefits

Fiscal 2004 is the first year we have been required to apply AASB 1046: “Director and Executive Disclosures by Disclosing Entities”. In relation to executives, the new standard requires we disclose the remuneration relating to certain specified executives. These disclosures are in more detail than previously required and now include a value attributed to equity compensation.

There were no specified executives that retired during the year ended 30 June 2004. The specified executives for the Telstra Group for the year ended 30 June 2004 were as follows:

Bruce Akhurst - Group General Counsel and Group Managing Director, Telstra Wholesale, Telstra Broadband and Media
Douglas Campbell - Group Managing Director, Telstra Country Wide
David Moffatt - Group Managing Director, Telstra Consumer and Marketing, President Telstra International
Ted Pretty - Group Managing Director, Telstra Technology, Innovation and Products
Michael Rocca - Group Managing Director, Infrastructure Services
Bill Scales - Group Managing Director, Regulatory, Corporate and Human Relations
John Stanhope - Chief Financial Officer and Group Managing Director, Finance and Administration
David Thodey - Group Managing Director, Telstra Business and Government

Specified executives’ remuneration for the year ended 30 June 2004 is as follows:

                                                                 
Year ended                                   Post                   Total
30 June 2004
  Primary benefits
  employment
  Equity compensation
  remuneration
                                            Deferred        
    Salary &   Short term   Non-           Superan-   remune-   Other equity    
    fees   incentive   monetary   Other   nuation   ration   instruments    
Specified Executives
  $
  $
  $
  $
  $
  $
  $
  $
B Akhurst
    757,632       299,700       489             129,368       178,454       640,027       2,005,670  
D Campbell
    801,559       263,800       2,132             85,441       178,454       709,521       2,040,907  
D Moffatt
    980,248       267,600             400,000       11,002       201,290       765,972       2,626,112  
T Pretty
    963,700       247,600       1,677       240,000       36,300       205,258       692,897       2,387,432  
M Rocca
    603,770       270,800       2,772             71,230       131,998       486,441       1,567,011  
B Scales
    479,907       234,200       1,380             91,968       110,129       266,482       1,184,066  
J Stanhope (a)
    546,820       250,000       657             56,120       92,854       409,182       1,355,633  
D Thodey
    738,731       327,600       1,724             67,020       160,049       433,249       1,728,373  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
 
    5,872,367       2,161,300       10,831       640,000       548,449       1,258,486       4,403,771       14,895,204  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 

(a) Appointed Chief Financial Officer and a Group Managing Director, Finance and Administration on 1 October 2003.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

26. Executives’ remuneration - salaries and other benefits (continued)

Specified executives’ remuneration for the year ended 30 June 2003 is as follows:

                                                                 
Year ended                                   Post                   Total
30 June 2003
  Primary benefits
  employment
  Equity compensation
  remuneration
                                            Deferred        
            Short term   Non-           Superan-   remune-   Other equity    
    Salary & fees   incentive   monetary   Other   nuation   ration   instruments    
Specified Executives
  $
  $
  $
  $
  $
  $
  $
  $
B Akhurst
    728,797       356,000       835             94,703       80,549       556,752       1,817,636  
D Campbell
    812,980       426,000       2,123             10,520       80,549       580,374       1,912,546  
D Moffatt
    938,230       371,000             400,000       10,520       91,866       672,918       2,484,534  
T Pretty
    989,480       291,000       1,583       220,000       10,520       95,117       599,259       2,206,959  
M Rocca
    516,751       212,000       1,419             64,153       57,079       422,673       1,274,075  
B Scales
    426,489       209,000                   10,520       46,361       212,184       904,554  
D Thodey
    712,980       212,000       1,806             10,520       71,037       357,516       1,365,859  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
 
    5,125,707       2,077,000       7,766       620,000       211,456       522,558       3,401,676       11,966,163  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 

Total compensation

The Telstra Entity has a Nominations and Remuneration Committee, which is a committee of Board members accountable for reviewing and recommending to the Board the remuneration arrangements for the chief executive officer (CEO) and senior executives reporting to the CEO which includes the specified executives above. The committee compares both the structure of the remuneration package and the overall quantum on a periodic basis by comparison to other major corporations in Australia. Additionally, the committee seeks advice from an independent specialised remuneration consultant to ensure that payments are in line with general market practice and are competitively placed to attract and retain the necessary talent for the critical work required by these roles.

The committee has adopted a set of principles used to guide decisions related to the remuneration of the CEO and specified executives which are designed to link the level of remuneration with the financial and operational performance of the company. The arrangements must be:

  simple and easy to communicate;

  transparent so that all elements are visible;
 
  linked to the performance of the company;
 
  differentiated based on individual performance;
 
  market competitive to attract and retain talent;
 
  fair and equitable; and

  aligned with the achievement of the company’s long term business objectives.

Short term incentive

The short term incentive rewards the CEO and specified executives for meeting or exceeding specific key annual business objectives linked to the annual business plan at a corporate, business unit and individual level. Measures and targeted achievement levels are reviewed each year to reflect changes in the business priorities for the forthcoming year. The measures include financial, customer service, employee opinion and individual measures that support our key business objectives. Before any incentive is payable, a threshold must be reached, according to the predefined measures. The plan also provides that payments are capped at a specified level.

Non monetary benefits

We provide executives with telecommunications and other services and equipment to assist them in performing their duties. From time to time we also make products and services available to executives without charge to allow executives to familiarise themselves with our products and services and recent technological developments. To the extent it is considered that this provides a personal benefit to the executive, it is included in Primary benefits in the remuneration table above.

Other primary benefits

Relates to annual contract payments made to executives for continued service with Telstra or as part of their employment contract. These payments were determined at the executives’ initial entry into their contract for employment with Telstra.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

26. Executives’ remuneration - salaries and other benefits (continued)

Equity based compensation

The Telstra Growthshare trust commenced in fiscal 2000. Through the trust, Telstra provides for selected senior executives who contribute significantly to sustained improvement in shareholder value to be invited to participate in an equity based Long Term Incentive (LTI) plan and/or an equity based deferred remuneration plan, on an annual basis. Since the commencement of the plan, those selected senior executives have been eligible to receive an allocation of options, restricted shares, performance rights or deferred shares, or a combination of each in a given fiscal year. The options, restricted shares and performance rights can only be exercised to obtain normal ordinary shares between certain time periods and if specific long term company performance hurdles have been achieved. Generally, deferred shares can only be exercised after a certain period of service has been completed. If the hurdle is not achieved or the service period not completed, the instrument will have a $nil value and will lapse. For further details of the LTI plan and equity based deferred remuneration plan, including detailed explanations of performance hurdles and allocations, refer to note 19.

There is currently no AGAAP requirement to record an expense for the fair value of the options, restricted shares, performance rights and deferred shares issued in fiscal 2004 or fiscal 2003. However, AASB 1046: “Director and Executive Disclosure by Disclosing Entities” and USGAAP require us to derive a value for these items and include the value in our director and executive remuneration disclosures. An option pricing model that takes into account various factors including the exercise price and expected life of the instrument, the current life of the underlying share and its expected volatility, expected dividends, the risk-free interest rate for the expected life of the instrument and the expected average volatility of Telstra’s peer group companies was adopted to derive a value.

Details of the valuations derived since the commencement of the Telstra Growthshare trust and the assumptions used in deriving those values for fiscal 2004 are detailed in note 19. For further details on our USGAAP disclosures, refer to note 30.

Individual contracts for services

Where Telstra terminates the CEO’s or other senior executives’ employment prior to the expiration of their employment contract for reasons other than for misconduct, they are entitled to 6 months notice or payment in lieu of notice and an amount equal to 12 months pay. Both elements are calculated on fixed remuneration at the time of termination.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

27. Related party, directors’ and specified executives’ disclosures

Ultimate controlling entity

The Commonwealth is the ultimate parent and controlling entity of the Telstra Group. Telstra Corporation Limited is the parent entity in the group comprising the Telstra Entity and its controlled entities.

We supply telecommunications services to, and acquire other services from, the Commonwealth, its Departments of State, trading and other agencies. These transactions are made within normal customer/ supplier relationships on terms and conditions no more favourable than those available to other customers or suppliers. There are no exclusive rights to supply any of these services. Services provided to any one governmental department or agency or the combination of all of these services in total, do not represent a significant component of our operating revenues. For these reasons, the financial reports do not disclose transactions relating to the purchase and sale of goods and services from or to the Commonwealth, its Departments of State, trading and other agencies.

Directors and specified executives of the Telstra Entity

Refer to note 25 for details of the names of each person who held office as a director of the Telstra Entity during fiscal 2004 and refer to note 26 for details of the specified executives for the Telstra Group. Refer also to these notes for details of directors’ and specified executives’ remuneration, superannuation and retirement payments.

Loans to directors and specified executives of the Telstra Entity

No non-executive director of the Telstra Entity had a loan with the Telstra Entity or any of its controlled entities at any time during fiscal 2004 or fiscal 2003.

Telstra provided loans to senior executives, including the chief executive officer, as it did for all employees, as part of their participation in the Telstra Employee Share Ownership Plans (TESOP97 and TESOP99). Further details of the share plans and the terms under which these loans were provided are contained in note 19. The loans were provided interest free and on the same terms as all other eligible employees who participated in TESOP97 and TESOP99. There were 5 specified executives who held loans during the year. Details of the balance of the loans provided to specified executives are as follows:

         
    Year Ended
    30 June
    $
Balance as at 1 July 2003
    32,981  
Amounts repaid during the year
    (2,593 )
 
   
 
 
Balance as at 30 June 2004
    30,388  
 
   
 
 

The balance as at 1 July 2003 represents the highest amount of indebtedness of specified executives during the year.

If the loans had not been provided free of interest, the interest charged on an arm’s length basis would have been $2,255 for the year ended 30 June 2004.

There were no new loans provided during the fiscal year and there were no loans greater than $100,000 during the year.

Other transactions with directors and specified executives of the Telstra Entity and their personally related entities

Each of the directors of the Telstra Entity and specified executives of the Telstra Group have telecommunications services transactions with the Telstra Group, which are not significant and are both trivial and domestic in nature. The directors’ and specified executives’ personally related entities also have telecommunications services with us on normal commercial terms and conditions.

Directors and specified executives are provided with telecommunications and other services and equipment to assist them in performing their duties. From time to time, we also make products and services available to directors and specified executives without charge to enable them to familiarise themselves with our products, services and recent technological developments. To the extent it is considered that this provides a benefit to a director or specified executive, it is included in their remuneration. Details are included in notes 25 and 26.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

27. Related party, directors’ and specified executives’ disclosures (continued)

Director’s and specified executive’s interests in shares of the Telstra Entity

As at 30 June 2004 and 30 June 2003, the directors and their personally related entities held share capital of the Telstra Entity directly, indirectly or beneficially as follows:

                                         
                            Total shares held    
                    Shares acquired or   as at 30 June 2004    
    Total shares held   Directshare   disposed of by   or at date of   Shares that are
    as at 30 June 2003
  allocation
  other means
  leaving office
  held nominally
    No. of shares
  No. of shares
  No. of shares
  No. of shares
  No. of shares
Donald G McGauchie
    28,179       6,149             34,328       34,328  
John T Ralph
    92,204       5,739             97,943       96,943  
Robert C Mansfield (i)
    130,604       11,479             142,083       82,400  
Zygmunt E Switkowski
    155,810                   155,810       109,010  
Sam H Chisholm (ii)
                             
Anthony J Clark
    92,609       3,894       (7,307 )     89,196       79,196  
John E Fletcher
    40,850       7,210             48,060       48,060  
Belinda J Hutchinson
    62,091       2,857             64,948       27,837  
Catherine B Livingstone
    34,297       3,894       (1,000 )     37,191       26,791  
Charles Macek
    37,568       3,894             41,462       41,462  
William A Owens (iii)
    7,495       6,149             13,644       13,644  
John W Stocker
    85,670       15,864             101,534       100,734  
 
   
 
     
 
     
 
     
 
     
 
 
 
    767,377       67,129       (8,307 )     826,199       660,405  
 
   
 
     
 
     
 
     
 
     
 
 

(i) Robert Mansfield resigned from the Board on 14 April 2004.

(ii) As fees are declined by the director, no directshares have been allocated during fiscal 2004.

(iii) William Owens resigned from the Board on 6 May 2004.

As at 30 June 2004 and 30 June 2003, the specified executives and their personally related entities had interests in the share capital of the Telstra Entity as follows:

                                                 
    Total shares                   Shares acquired   Total shares    
    held as at   Ownshare   Exercise of   or disposed of   held as at   Shares that are
    30 June 2003
  allocation
  options
  by other means
  30 June 2004
  held nominally
    No. of shares
  No. of shares
  No. of shares
  No. of shares
  No. of shares
  No. of shares
Bruce Akhurst
    62,491                         62,491       54,711  
Douglas Campbell
    37,200                         37,200       27,500  
David Moffatt
    3,700                           3,700       3,100  
Ted Pretty
    152,400                     (150,000 )     2,400       2,400  
Michael Rocca
    14,000                   (2,000 )     12,000        
Bill Scales
    9,916                         9,916       1,400  
John Stanhope
    10,940                         10,940       3,960  
David Thodey
    4,787       10,475             3,000       18,262       5,800  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
    295,434       10,475             (149,000 )     156,909       98,871  
 
   
 
     
 
     
 
     
 
     
 
     
 
 

Total shareholdings include shares held by the directors, specified executives and their personally related entities. Unless related to TESOP99, TESOP97 or Telstra Growthshare, shares acquired or disposed by directors during the year were on an arm’s length basis at market price.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

27. Related party, directors’ and specified executives’ disclosures (continued)

Wholly owned group disclosures

Amounts receivable from and payable to entities in the wholly owned group and other controlled entities are as follows:

                                         
            Telstra Group
  Telstra Entity
            As at 30 June   As at 30 June
            2004   2003   2004   2003
    Note
  $m
  $m
  $m
  $m
Total amounts receivable at 30 June from:
                                       
Current
                                       
Wholly owned controlled entities
    9                   1,265       689  
Provision for amounts owed by wholly owned controlled entities (i)
    9                   (994 )     (285 )
 
           
 
     
 
     
 
     
 
 
 
                        271       404  
Non current
                                       
Wholly owned controlled entities
    9                   362       511  
Provision for amounts owed by wholly owned controlled entities
    9                   (45 )     (69 )
 
           
 
     
 
     
 
     
 
 
 
                        317       442  
 
           
 
     
 
     
 
     
 
 
 
                        588       846  
 
           
 
     
 
     
 
     
 
 
Total amounts payable at 30 June to:
                                       
Current
                                       
Wholly owned controlled entities - payables
    15                   5        
Wholly owned controlled entities - loans
    16                   2,282       2,015  
 
           
 
     
 
     
 
     
 
 
 
                        2,287       2,015  
 
           
 
     
 
     
 
     
 
 

Transactions with our wholly owned controlled entities

(i) Included in the profit before income tax expense of the Telstra Entity was a charge of $709 million (2003: $570 million gain) in relation to the provision for amounts owed by a controlled entity. This balance is offset by an equivalent gain in our provision for reduction in value of investments. Both balances are eliminated on consolidation for Telstra Group reporting purposes (refer note 3 for further information).

(ii) In fiscal 2004, a number of purchase and sale transactions occurred between the Telstra Entity and its wholly owned controlled entities.

  The Telstra Entity sold services, purchased goods and communications assets, paid fees and received and paid interest to entities in the wholly owned group during the year. These transactions are in the normal course of business and are on normal commercial terms and conditions.

  Our controlled entity, Network Design and Construction Limited (NDC), constructs communication assets on our behalf. During fiscal 2004, we paid for the purchase and maintenance of communication assets from NDC totalling $79 million (2003: $737 million). During fiscal 2004, the operations of NDC were purchased by the Telstra Entity and incorporated back into the business of Telstra Corporation Limited.

Refer to the accompanying notes to our statement of cashflows for details of the balances acquired by the Telstra Entity.

  Included in the revenue received in advance amount at 30 June 2004 is $247 million (2003: $228 million) for the use of our Yellow Pages ® trademark and $92 million (2003:$84 million) for the use of our White Pages ® trademark that were received from a controlled entity.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

27. Related party, directors’ and specified executives’ disclosures (continued)

Other related entity disclosures

Amounts receivable and payable to other related entities:

                                         
            Telstra Group
  Telstra Entity
            As at 30 June   As at 30 June
            2004   2003   2004   2003
    Note
  $m
  $m
  $m
  $m
Total amounts receivable at 30 June from:
                                       
Current
                                       
Joint venture entities and associated entities - trade debtors
            25       28       16       15  
Joint venture entities and associated entities - loans
    9             33             33  
 
           
 
     
 
     
 
     
 
 
 
            25       61       16       48  
 
           
 
     
 
     
 
     
 
 
Non current
                                       
Joint venture entities and associated entities - loans
    9       226       29       226       29  
Provision for amounts owed by joint venture entites and associated entities
    9       (226 )           (226 )      
 
           
 
     
 
     
 
     
 
 
 
                  29             29  
 
           
 
     
 
     
 
     
 
 
Total amounts payable at 30 June to:
                                       
Current
                                       
Joint venture entities and associated entities - accounts payable
            46       62       38       55  
Joint venture entities and associated entities - other
    16       1       1       1       1  
 
           
 
     
 
     
 
     
 
 
 
            47       63       39       56  
 
           
 
     
 
     
 
     
 
 

During fiscal 2004, 2003 and 2002, we had the following transactions between members of the wholly owned group and other related entities:

                                                 
            Telstra Group
  Telstra Entity
            Year ended 30 June   Year ended 30 June
            2004   2003   2002   2004   2003
    Note
  $m
  $m
  $m
  $m
  $m
Transactions between other related entities
                                               
Profit before income tax expense for the year includes the following transactions:
                                               
Sale of goods and services to:
                                               
Joint venture entities and associated entities
            130       232       370       111       124  
Purchase of goods and services from:
                                               
Joint venture entities and associated entities
            394       1,113       1,332       334       985  
 
           
 
     
 
     
 
     
 
     
 
 

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Notes to the Financial Statements (continued)

27. Related party, directors’ and specified executives’ disclosures (continued)

Other related entity disclosures (continued)

In fiscal 2003, we entered a capacity prepayment agreement with our joint venture entity Reach Ltd (REACH). Included in non current receivables for the year ended 30 June 2004 is a receivable of $208 million (US$146 million) for a right to receive future carriage and related services capacity. This non current receivable earns interest at market rates (refer note 9 for further information).

During fiscal 2004, purchases were made by the Telstra Group of $231 million (2003: $506 million) and Telstra Entity of $177 million (2003: $471 million) from REACH. These amounts were for both the purchase of, and entitlement to, capacity and connectivity services. These purchases were made in line with market prices. Entitlement to capacity with REACH takes into account our future needs and growth opportunities. Sales were made for international inbound call termination services, construction and consultancy by the Telstra Group of $89 million (2003: $109 million) and Telstra Entity of $79 million (2003: $105 million) to REACH.

During fiscal 2004, purchases were made by the Telstra Group of $73 million (2003: $413 million) and Telstra Entity of $71 million (2003: $403 million) from our associated entity IBMGSA. These amounts were for information technology services predominately resulting from a contract with IBMGSA. These purchases were made on normal commercial terms and conditions (refer note 20 for further information).

During fiscal 2004, we paid for operating expenses on behalf of the following entities:

  Telstra Foundation Limited;

  Telstra Community Development Trust;

  Telstra Growthshare Trust;

  Telstra Employee Share Ownership Plan I (TESOP97); and

  Telstra Employee Share Ownership Plan II (TESOP99).

We own 100% of the share capital of Telstra Foundation Limited (TFL). TFL is limited by guarantee (guaranteed to $100) with Telstra Corporation Limited being the sole member (refer note 24 for further details). In respect of the other entities we have no direct ownership interests. These entities are operated by corporate trustees (of which we own 100%) and are run for the benefit of the beneficiaries.

Loan to the Telstra Growthshare Trust

During fiscal 2000, Telstra created the Telstra Growthshare Trust, (which facilitates the senior executive equity participation plan). The trustee for the trust is Telstra Growthshare Pty Ltd. This company is 100% owned by us. In prior financial years, we have advanced funds to the trust to enable it to purchase shares in the Telstra Entity.

The loan balance at 30 June 2004 of $65 million (2003: $88 million) was used to acquire Telstra Entity shares over which certain senior executives are granted options. The interest rate applicable to the loan balance at fiscal 2004 is 4.0% (2003: 2.5%). Telstra Growthshare also holds in trust certain shares allocated to senior executives and non-executive directors under the ownshare and directshare schemes (refer note 19 for further information).

Loans to employees

We have two employee shares schemes, being TESOP97 and TESOP99. At the commencement of the scheme, loans were advanced to participating employees to enable the purchase of Telstra shares. Loans under TESOP97 and TESOP99 are provided interest free. During fiscal 2004, $24 million (2003: $32 million) of the loans under TESOP97 and TESOP99 was repaid. At 30 June 2004, the outstanding loan balance for both schemes was $174 million (2003: $198 million). Refer to note 19 for further information.

Directors of controlled entities

Each of our controlled entity directors and their director related entities have telecommunications services transactions with us, which are on normal commercial terms and conditions and are trivial and domestic in nature.

Loans to directors of controlled entities

Certain employees of the Telstra Group who were eligible to participate in TESOP99 and TESOP97 (refer note 19) were also directors of controlled entities. The directors of the controlled entities were provided with an interest free loan to enable the purchase of shares from the Commonwealth on the same terms and conditions as all other employees eligible to participate in TESOP99 and TESOP97. During fiscal 2004, certain employees became directors of controlled entities in the Telstra Group. These directors brought with them existing loans of $22,020.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

27. Related party, directors’ and specified executives’ disclosures (continued)

Other related entity disclosures (continued)

Loans to directors of controlled entities (continued)

There were no new loans issued during fiscal 2004. Loan repayments of $15,709 (2003: $45,078) were made during the current fiscal year. For TESOP99 shares, directors that have resigned from the company, continue to be the beneficial owner of the shares. The balance of the director loans outstanding at 30 June 2004 was $185,277 (2003: $211,046). All controlled entity directors listed below made loan repayments during fiscal 2004 and 2003:

         
R Baxter
  J Hibbard   D Pitt
K Benson
  H Kelly   J Price
B Beros
  D Kirton   M Robey
H Bradlow
  D Koroneos   M Rocca
T Bundrock
  P Law   J Rolland
J Burke
  S Lee   C Rowles
C Cameron
  A Lockwood   L Saly
A Cherubin
  P McConnell   H Sawczak
T Crossley
  G Moriarty   B Scales
C Davis
  C Nanavati   G Shepherd
A Day
  G Nicholson   D Simmonds
A Dix
  J Paitaridis   R Simpson
W Donaldson
  T Pearson   P Wallis
G Embleton
  N Peckham   P Whorlow
L Etienne
  P Pickering   K Wijeyewardene
B Grisdale
  B Pilbeam   G Willis
P Hastings
  B Pineau   L Wood

There were nil directors (2003:5) who repaid their TESOP97 loan in full during the year. In 2003, the directors who repaid their loan in full were C Cameron, G Moriarty, B Pineau, M Robey and G Shepherd. There were also nil directors (2003: 2) who repaid their TESOP99 loans in full. In fiscal 2003, the directors who repaid their loan in full were G Moriarty and G Shepherd.

Telstra shares owned by the Telstra Superannuation Scheme (Telstra Super)

Telstra Super owns shares in Telstra Corporation Limited. We own 100% of the equity of Telstra Super Pty Ltd, the trustee for Telstra Super. As at 30 June 2004, Telstra Super owned 15,176,724 (2003: 9,975,761) shares at a cost of $71 million (2003: $46 million) and a market value of $76 million (2003: $44 million). In fiscal 2004, we paid dividends to Telstra Super of $2 million (2003: $3 million). In addition, Telstra Super holds bonds issued by Telstra Corporation Limited. As at 30 June 2004, Telstra Super holds bonds with a cost of $13 million (2003: $8 million) and a market value of $12 million (2003: $8 million). All purchases and sales of Telstra shares and bonds by Telstra Super are determined by the trustee and/or its investment managers on behalf of the members of Telstra Super.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

28. Events after balance date

We are not aware of any matter or circumstance that has occurred since 30 June 2004 that, in our opinion, has significantly affected or may significantly affect in future years:

  our operations;

  the results of those operations; or

  the state of our affairs;

other than:

Dividend declaration

On 12 August 2004, we declared a fully franked final ordinary dividend of 13 cents per ordinary share, payable on 29 October 2004 to those shareholders on record at 24 September 2004. A provision for dividend payable has been raised as at the date of declaration, amounting to $1,642 million. The financial effect of the dividend declaration was not brought to account as at 30 June 2004.

Company acquisition

On 19 July 2004, we finalised the acquisition of 100% of the issued share capital of KAZ Group Limited and its controlled entities (the KAZ Group). We paid 40c per share via a Scheme of Arrangement, resulting in the payment of cash consideration of $333 million.

The KAZ Group is a provider of business process outsourcing, systems integration, consulting, applications development and IT management services. It operates mainly in Australia but also conducts business in the United States and Asia.

The financial effects of the acquisition of the KAZ Group were not brought to account as at 30 June 2004. The operating results and assets and liabilities of the KAZ Group will be consolidated into our statement of financial performance and statement of financial position from 19 July 2004. No provision for restructuring has been raised on acquisition.

Special dividend and share buy-back

On 12 August 2004, we disclosed the intention to pay a fully franked special dividend of 6 cents per share (approximately $750 million), as part of the interim dividend in fiscal 2005, and the intention to undertake an off-market share buy-back to a maximum of $750 million, which is expected to be completed in the first half of fiscal 2005. The proposed special dividend and share buy-back are in accordance with our capital management program and intention to return approximately $1,500 million to shareholders each year through to fiscal 2007. The financial effect of the special dividend and share buy-back will be reflected in the financial statements in fiscal 2005.

Third generation (3G) network sharing arrangement

On 4 August 2004, we announced the signing of a Heads of Agreement to establish a 50/50 joint venture with Hutchison 3G Australia Pty Ltd (H3GA), a subsidiary of Hutchison Telecommunications (Australia) Limited, to jointly own and operate H3GA’s existing 3G radio access network and fund future network development.

The arrangement is subject to due diligence by us, consent from the Australian Competition and Consumer Commission and final approval of the arrangement by the Boards of both companies.

Under the Heads of Agreement, the H3GA radio access network is proposed to become the core asset of the joint venture. In return for 50% ownership of the asset, it is proposed that we will pay H3GA $450 million under a fixed payment schedule in four instalments beginning in November 2004.

The financial effect of the arrangement was not brought to account as at 30 June 2004.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

29. Additional financial instruments disclosures

We undertake transactions in a range of financial instruments which can be classified as either primary (physical instruments) or secondary instruments (derivative instruments).

Our primary instruments include:

  cash assets;

  receivables;

  payables;

  bank deposits;

  bills of exchange and commercial paper;

  listed investments and investments in other corporations; and

  various forms of borrowings, both receivable and payable.

These primary financial instruments enable us to achieve company objectives through facilitating our ongoing operating activities and ensuring that all entities within the Telstra Group remain solvent at all times.

Secondary instruments, or derivative instruments, create an obligation or right that effectively transfers one or more of the risks associated with an underlying primary financial instrument. We use derivatives to manage our exposure within levels considered acceptable to the group as determined by guidelines and policies approved by our Board of Directors. Instruments that we use to achieve this include:

  forward foreign currency contracts;

  cross currency swaps; and

  interest rate swaps.

Primary instruments create underlying exposures for the group. The main risks associated with these instruments include:

  interest rate risk;

  foreign currency risk;

  credit risk; and

  liquidity risk.

Interest rate risk refers to the risk that the value of a financial instrument will fluctuate due to changes in market interest rates. Our interest rate risk arises from the interest bearing financial assets and liabilities that we use, whether the primary instrument has a fixed or variable rate attached. We monitor this risk on our net debt portfolio which includes our financial liabilities less matching short term financial assets. We manage interest rate risk by:

  controlling the settings of the group financial position to target levels of fixed and variable interest proportions of the net debt portfolio; and

  ensuring access to diverse sources of funding, minimising risks of refinancing.

We use suitable derivative instruments as part of the management of this risk.

Foreign currency risk refers to the risk that the value of a financial commitment or investment will fluctuate due to changes in foreign currency exchange rates. Our foreign currency risk arises due to:

  firm or anticipated transactions for receipts and payments for international telecommunications traffic settled in foreign currencies;

  purchase commitments priced in foreign currencies;

  investments denominated in foreign currencies; and

  a portion of our borrowings denominated in foreign currencies.

We manage this risk by initially seeking contracts effectively denominated in Australian dollars where possible and economically favourable to do so. Where financial commitments are effectively denominated in foreign currencies and do not form part of a natural hedging position, we manage exposure to rate movements through the use of derivative instruments.

Credit risk is the risk that a contracting entity will not complete its obligations under a financial instrument and cause us to make a financial loss. We have exposure to credit risk on all financial assets included in our statement of financial position. To help manage this risk:

  we have a policy for establishing credit limits for the entities we deal with;

  we may require collateral where appropriate; and

  we minimise exposure to individual entities we either transact with or enter into derivative contracts with (through a system of credit limits).

Liquidity risk includes the risk that, as a result of our operational liquidity requirements:

  we will not have sufficient funds to settle a transaction on the due date;

  we will be forced to sell financial assets at a value which is less than what they are worth; or

  we may be unable to settle or recover a financial asset at all.

To help reduce these risks we:

  have a liquidity policy which targets a minimum and average level of cash and cash equivalents to be maintained;

  have readily accessible standby facilities and other funding arrangements in place; and

  generally use instruments that are tradeable in highly liquid markets.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

29. Additional financial instruments disclosures (continued)

After we have minimised the initial potential risk associated with entering into a primary financial instrument, any remaining risk is then hedged through the use of derivative instruments within guidelines approved by our Board of Directors. These instruments enable us to minimise our exposure to:

  interest rate risk;

  foreign currency risk; and/or

  other market risk.

After hedging risk through derivatives, the remaining potential for gain or loss is managed. This is due to the gains or losses on the underlying physical transactions being offset by the gains or losses on the related derivative instrument. Hedging activities also enable us to minimise the volatility of our cash flows due to changes in interest rates and foreign currency exchange rates.

We do not speculatively trade in derivative instruments. All our derivative transactions are entered into to hedge the risks relating to underlying physical transactions.

To hedge our interest rate risk, we mainly use interest rate swaps and cross currency swaps. Our interest rate risk is calculated on our net debt portfolio, which includes both physical borrowings such as bonds and commercial paper and associated derivative instruments. We manage our net debt in accordance with set targeted interest rate profiles and debt maturity profiles.

To hedge our foreign currency risk, we predominantly use cross currency swaps and forward foreign currency contracts.

Our currency risk arising from translation of foreign currency borrowings and investments is determined by reference to the underlying primary instrument. In relation to borrowings, we effectively remove the currency risk by fully converting them to Australian dollar borrowings at drawdown by applying cross currency swaps, unless a natural hedge position exists. In relation to investments, we hedge using borrowings in the same currency and with the same interest rate characteristics where appropriate. We also enter into forward foreign currency contracts on anticipated future transactions in order to reduce our risk to a level considered acceptable by the company.

Foreign currency risk on transactions (i.e. excluding translation risks) is calculated on a net foreign exchange basis for individual currencies. This underlying foreign exchange risk is combined (offset) with the associated foreign exchange derivatives used to hedge these risks generating our net foreign exchange risk.

Foreign currency risk also arises on translation of the financial reports of our non-Australian controlled entities. Our significant non-Australian controlled entities operate independently from us both financially and operationally. As a result, the majority of the foreign currency gains or losses arising from this risk are recorded through the foreign currency translation reserve. Where hedging of this risk is undertaken, we prefer to use foreign currency borrowings to provide a natural hedge position. Where this is not an option, other derivative instruments are used (e.g. forward foreign currency contracts).

We enter into, and hedge transactions in the following significant foreign currencies:

  United States dollars;

  British pounds sterling;

  New Zealand dollars;

  Euro;

  Swiss francs;

  Hong Kong dollars; and

  Japanese yen.

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Notes to the Financial Statements (continued)

29. Additional financial instruments disclosures (continued)

Interest rate risk

Our exposure to interest rate risk and the effective interest rates on financial instruments at 30 June 2004 are shown in Table A below. This information includes all financial instruments both recognised and unrecognised in the statement of financial position. The information as at 30 June 2003 is shown in Table B.

Table A

                                                                         
             
Telstra Group
                    As at 30 June 2004    
                Interest rate
           
            Weighted
average
          Fixed due dates
  Non        
            effective
interest rate
  Floating   1 yr. or less
  2 to 5 yrs.
  over 5 yrs.
  interest
bearing
  Total (c)    
            %
  $m
  $m
  $m
  $m
  $m
  $m
  Note
Financial assets
                                                                       
Cash assets
    (a )     4.81       538                         149       687       8  
Trade debtors and accrued revenue
                                          3,306       3,306       9  
Share loan to employees
                                          174       174       9  
Other receivables
    (a )     4.00                         65       189       254       9  
Loans to joint ventures entities and associated entities
    (a )                                               9  
Cross currency swaps
    (a )           (1,789 )     342       1,877       (24 )           406       9  
Investments
    (b )                                   80       80       11  
PCCW converting note
    (a )     5.00             85                         85       14  
 
                   
 
     
 
     
 
     
 
     
 
     
 
         
Total financial assets/(liabilities) as at 30 June 2004
                    (1,251 )     427       1,877       41       3,898       4,992          
 
                   
 
     
 
     
 
     
 
     
 
     
 
         
Financial liabilities
                                                                       
Trade creditors and accrued expenditure
                                          2,119       2,119       15  
Other creditors
                                          268       268       15  
Loan from joint venture entity
    (a )     4.70             1                         1       16  
Bills of exchange and commercial paper
    (a )     5.21       869                               869       16  
Telstra bonds
    (a )     8.44             273       1,011       1,125             2,409       16  
Other loans
    (a )     5.90             2,096       2,482       3,976             8,554       16  
Cross currency swaps
    (a )           589             (151 )     (28 )           410       16  
Finance lease liabilities
    (a )     6.47             7       9       1             17       16  
Interest rate swaps
    (a )           1,039       (574 )     1,045       (1,510 )                  
 
                   
 
     
 
     
 
     
 
     
 
     
 
         
Total financial liabilities as at 30 June 2004
                    2,497       1,803       4,396       3,564       2,387       14,647          
 
                   
 
     
 
     
 
     
 
     
 
     
 
         
Net financial assets/(liabilities) as at 30 June 2004
                    (3,748 )     (1,376 )     (2,519 )     (3,523 )     1,511       (9,655 )        
 
                   
 
     
 
     
 
     
 
     
 
     
 
         

(a) The effective yield (effective interest rate) on our net debt at 30 June 2004 was 7.74%, after taking into account the impact of interest rate swaps and cross currency swaps.

(b) This excludes investments in joint venture entities and associated entities.

(c) Carrying amount as per statement of financial position.

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Notes to the Financial Statements (continued)

29. Additional financial instruments disclosures (continued)

Interest rate risk (continued)

Table B

                                                                         
             
Telstra Group
                    As at 30 June 2003    
            Weighted   Interest rate
           
            average
effective
          Fixed due dates
  Non        
            interest
rate
  Floating   1 yr. or less
  2 to 5 yrs.
  over 5 yrs.
  interest
bearing
  Total (c)    
            %
  $m
  $m
  $m
  $m
  $m
  $m
  Note
Financial assets
                                                                       
Cash assets
    (a )     4.48       1,101                         199       1,300       8  
Trade debtors and accrued revenue
                                          3,305       3,305       9  
Share loan to employees
                                          198       198       9  
Other receivables
    (a )     2.50                         88       346       434       9  
Loans to joint ventures entities and associated entities
    (a )     5.23             33       29                   62       9  
Cross currency swaps
    (a )           (1,892 )     10       2,192       (27 )           283       9  
Investments
    (b )                                   96       96       11  
PCCW converting note
    (a )     5.00                   83                   83       14  
 
                   
 
     
 
     
 
     
 
     
 
     
 
         
Total financial assets/(liabilities) as at 30 June 2003
                    (791 )     43       2,304       61       4,144       5,761          
 
                   
 
     
 
     
 
     
 
     
 
     
 
         
Financial liabilities
                                                                       
Trade creditors and accrued expenditure
                                          2,275       2,275       15  
Other creditors
                                          301       301       15  
Loan from joint venture entity
    (a )     4.70             1                         1       16  
Bills of exchange and commercial paper
    (a )     3.22       643                               643       16  
Telstra bonds
    (a )     8.19             210       784       1,619             2,613       16  
Other loans
    (a )     5.65             449       4,409       3,994             8,852       16  
Cross currency swaps
    (a )           593             (148 )     (19 )           426       16  
Finance lease liabilities
    (a )     7.55             18       2                   20       16  
Interest rate swaps
    (a )           2,222       230       (149 )     (2,303 )                    
 
                   
 
     
 
     
 
     
 
     
 
     
 
         
Total financial liabilities as at 30 June 2003
                    3,458       908       4,898       3,291       2,576       15,131          
 
                   
 
     
 
     
 
     
 
     
 
     
 
         
Net financial assets/(liabilities) as at 30 June 2003
                    (4,249 )     (865 )     (2,594 )     (3,230 )     1,568       (9,370 )        
 
                   
 
     
 
     
 
     
 
     
 
     
 
         

(a) The effective yield (effective interest rate) on our net debt at 30 June 2003 was 7.45%, after taking into account the impact of interest rate swaps and cross currency swaps.

(b) This excludes investments in joint venture entities and associated entities.

(c) Carrying amount as per statement of financial position.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

29. Additional financial instruments disclosures (continued)

Credit risk

Credit risk associated with the statement of financial position

The recorded amounts of financial assets included in the consolidated statement of financial position, net of any applicable provisions for loss, represent our maximum exposure due to credit risk for these assets. Where entities have a right of set-off and intend to settle on a net basis under master netting arrangements, this set-off has been recognised in the financial statements on a net basis. Accordingly, our maximum credit risk exposure amounts to $4,992 million (2003: $5,761 million).

We have credit risk exposure to an individual contracting entity through a converting note we hold in PCCW Limited (PCCW). Our maximum credit risk exposure relating to this transaction amounts to $85 million (2003: $83 million) (refer to note 14 for further information).

Outside of the above transaction, we do not have any other significant operating exposure to any individual contracting entity.

Overall credit risk

The major concentrations of credit risk for the group arise from our transactions in money market instruments, forward foreign currency contracts, cross currency and interest rate swaps. One of the methods that we use to manage the risk relating to these instruments is to monitor our exposure by country of institution. When reviewing concentrations of risk, we adjust for the period to maturity of relevant instruments in our portfolio to accurately consider our exposure at a point in time. On this basis, our credit risk exposure (which includes a time based volatility allowance (VAR)) by country of institution is included in Table C below.

Table C

                                 
    Telstra Group
    Credit risk concentrations (VAR based)
    As at 30 June
    2004   2003
    %
  $m
  %
  $m
Australia
    27       1,811       30       2,232  
United States
    53       3,663       51       3,876  
Japan
          17             16  
Europe
    11       770       9       680  
United Kingdom
    4       257       3       237  
Canada
    2       152       2       148  
Switzerland
    2       134       4       313  
Other
    1       63       1       69  
 
   
 
     
 
     
 
     
 
 
 
    100       6,867       100       7,571  
 
   
 
     
 
     
 
     
 
 

Net fair value of our financial assets and financial liabilities

Apart from those items referred to below, our financial assets and financial liabilities recorded in the statement of financial position approximate net fair value.

Table D

                                 
    Telstra Group
    Carrying amount   Net fair value
    As at 30 June   As at 30 June
    2004   2003   2004   2003
    $m
  $m
  $m
  $m
Not readily traded
                               
Financial assets
                               
Employee share ownership plan loans (a)
    174       198       150       161  
Converting note issued by PCCW
    85       83       85       85  
 
   
 
     
 
     
 
     
 
 
Traded on organised markets
                               
Financial assets
                               
Listed investments
    15       32       71       89  
 
   
 
     
 
     
 
     
 
 
Financial liabilities
                               
Telstra bonds
    2,457       2,663       2,621       2,990  
Other loans
    8,647       8,957       9,159       9,707  
 
   
 
     
 
     
 
     
 
 
 
    11,104       11,620       11,780       12,697  
 
   
 
     
 
     
 
     
 
 

(a) Share loans to employees represent amounts receivable from employees under the Telstra Employee Share Ownership Plan (TESOP97) and the Telstra Employee Share Ownership Plan II (TESOP99). Refer to note 19 for details regarding the share plans. The loan balance has not been written down to net fair value as the loan is considered fully recoverable over the period of the employee share schemes.

Unless there is evidence to suggest otherwise, financial assets and financial liabilities with a short term to maturity are considered to approximate net fair value. This includes items such as bank deposits, trade debtors, payables, bills of exchange and commercial paper.

The net fair values of other financial assets and financial liabilities (apart from our listed investments) are determined through reference to discounted cash flows, current risk adjusted market interest rates and any rights specific to each instrument or group of instruments. The net fair values of our listed investments are determined by reference to prices quoted on the relevant stock exchanges where the securities are traded.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

29. Additional financial instruments disclosures (continued)

Net fair value of our financial assets and financial liabilities (continued)

Net fair values of interest rate swaps, cross currency swaps and forward foreign currency contracts are calculated at prices based on amounts quoted on Reuters to close out existing contracts (both favourable and unfavourable).

The net fair value of our derivative instruments is included in the following discussion on derivatives.

Other information on our primary financial instruments

Until 28 June 2002, we held a US$750 million convertible note issued by PCCW. On this date, PCCW redeemed the note in full and the fair value of the redemption was applied to acquire PCCW’s 40% interest in Telstra CSL Limited and to subscribe to a new US$190 million mandatorily converting secured note. We valued the original note on a yield to maturity basis which resulted in a $96 million expense recorded in our statement of financial performance in fiscal 2002. Also included in interest expense for fiscal 2002, was $66 million relating to a mark to market adjustment for interest rate swaps taken out over the convertible note where the underlying exposure was no longer present.

On 25 April 2003, the converting note was partially redeemed by PCCW as part of our entry into a capacity prepayment arrangement with our 50% owned joint venture, Reach Ltd. The remaining converting note at the time of entry into this arrangement was US$54 million (A$87 million). Refer to note 9 and note 14 for additional information. There has been no change to the terms and face value of this instrument in 2004 and it is due for maturity on 30 June 2005.

Additional information about our derivative instruments

As indicated, we enter into contracts for derivative instruments to hedge risks relating to underlying transactions. The following information provides further details on terms and conditions relating to those derivative instruments. To appropriately assess our exposure to risk, these secondary instruments should be viewed in the context of the underlying transactions and balances being hedged. As a result, net market values and other data should not be assessed on their own.

Our major exposure to interest rate risk and foreign currency risk arises from our loans and borrowings. It is our policy to hedge the interest rate exposure on our debt portfolio to adjust the ratio of fixed interest debt to variable interest debt, as required by our debt management policy. We also hedge currency exposure on our foreign currency loans and borrowings remaining after considering any natural hedging positions. We mainly use cross currency swaps, interest rate swaps, and forward foreign currency contracts to achieve this position.

The terms and conditions in relation to interest rate and maturity of the cross currency swaps are similar to the terms and conditions of the underlying hedged borrowings in note 16.

The due dates of interest rate swaps match the due dates of the underlying debt within the requirements of our debt management policy. Net interest receipts and payments are recognised as an adjustment to borrowing costs.

At 30 June 2004 and 2003, the Australian dollar interest rates applicable to our derivatives varied as shown in Table E below.

Table E

             
    Telstra Group
    Interest rate variations
    As at 30 June
    2004
  2003
Cross currency swaps
           
Fixed
    7.05%     from 7.05% to 7.87%
Variable
  from 5.45% to 6.94%   from 4.60% to 6.14%
Interest rate swaps
           
Fixed
  from 5.27% to 10.14%   from 5.25% to 10.11%
Variable
  from 5.48% to 5.94%   from 4.42% to 5.21%

The notional principal amounts of interest rate swaps represent the face values of swap contracts entered into by us that are outstanding at balance date. The notional principal amounts do not represent amounts exchanged or to be exchanged by the parties to the contract. They are not a true reflection of the credit risk and are therefore not recorded in the statement of financial position.

The maturity dates, net notional principal amounts, net fair value and carrying amounts of our outstanding interest rate swaps at balance date are shown in Table F following.

The gross notional principal amounts of our interest rate swaps are $12,884 million (2003: $11,551 million). The gross notional principal amounts of interest rate swaps is significantly larger than the net notional principal amounts shown. This is due to the net notional principal amount taking into account our offsetting positions. Gross positions have also been modified over time as volumes and positions have changed.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

29. Additional financial instruments disclosures (continued)

Additional information about our derivative instruments (continued)

Table F

                                                 
    Telstra Group
    Net notional   Net    
    principal amount (a)
  fair value (b)
  Carrying amount (c)
                    As at 30 June            
    2004   2003   2004   2003   2004   2003
    $m
  $m
  $m
  $m
  $m
  $m
Interest rate swaps with floating interest rates
                                               
- Less than one year receivable/(payable)
    574       (230 )     39       (4 )           (2 )
- One to five years receivable/(payable)
    (1,045 )     149       (74 )     (71 )     (5 )     (8 )
- Greater than five years receivable/(payable)
    1,510       2,303       227       319       30       31  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
    1,039       2,222       192       244       25       21  
 
   
 
     
 
     
 
     
 
     
 
     
 
 

(a) At 30 June 2004 and 30 June 2003, we had a net interest rate swap position of pay fixed. This means that on a net basis we receive interest on the interest rate swap at variable rates and pay interest on the interest rate swaps at fixed rates. As a result our exposure to movements in interest rates is managed.

The maturity profile, notional principal amounts, net fair values and carrying amounts of our outstanding cross currency swaps at balance date are shown in Table G below.

(b) The net fair value represents the market value of both the fixed and floating components of our interest rate swaps.

(c) The carrying amount represents the accrued interest payable on interest rate swaps which is included in current payables.

Table G

                                                 
    Telstra Group
    Notional   Net    
    principal amount (a)
  fair value (b)
  Carrying amount (c)
                    As at 30 June            
    2004   2003   2004   2003   2004   2003
    $m
  $m
  $m
  $m
  $m
  $m
Cross currency swaps
                                               
- Less that one year
    1,927       440       171       8       167       7  
- One to five years
    2,212       4,024       161       348       54       172  
- Greater than five years
    4,172       4,287       (253 )     (477 )     (212 )     (308 )
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
    8,311       8,751       79       (121 )     9       (129 )
 
   
 
     
 
     
 
     
 
     
 
     
 
 

(a) The notional principal amount represents the face value of the payable leg of our swaps we have entered into, denominated in Australian dollars.

(b) The net fair value represents the market value of our outstanding cross currency swaps.

(c) The carrying amount represents the net principal which is recorded in interest bearing liabilities, current receivables and non current receivables and accrued interest which is recorded in current receivables.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

29. Additional financial instruments disclosures (continued)

Additional information about our derivative instruments (continued)

We also have exposure to foreign currency risk through our ongoing business activities where we have purchase or settlement commitments in foreign currencies. This includes equipment and material purchases or other currency conversion exposures on ongoing receivables and payables, excluding loan and borrowing balances. In addition, we have exposure to foreign currency risk as a result of our investments in offshore activities, including our investments in TelstraClear Limited and Hong Kong CSL Limited. This risk is created by the translation of the net assets of these entities from their operating currency to Australian dollars. Our exposures before and after hedging are detailed in Table H below:

Table H

                                 
    Telstra Group
    Exposure   Exposure
    before hedging
  after hedging
    As at 30 June   As at 30 June
    2004   2003   2004   2003
    $m
  $m
  $m
  $m
Net anticipated future transactions (amounts payable)
    (176 )     (273 )     (82 )     (139 )
Net transaction exposure (on amounts payable recorded in the statement of financial position)
    (40 )     (176 )     (23 )     (79 )
Translation exposure (offshore investments)
    2,301       1,802       763       1,065  
 
   
 
     
 
     
 
     
 
 
 
    2,085       1,353       658       847  
 
   
 
     
 
     
 
     
 
 
The maturity dates of the anticipated future transactions are as follows:
                               
Less than one year
    (176 )     (264 )                
One to five years
          (9 )                
 
   
 
     
 
                 
 
    (176 )     (273 )                
 
   
 
     
 
                 

Our hedging policy provides effective hedging for all our foreign currency exchange exposures within levels considered acceptable to the company.

Details of forward foreign currency contracts we have entered into to hedge our trading activities are combined with forward foreign currency contracts entered into to hedge our loans and borrowings in Table I below. Details include net Australian dollar amounts receivable/(payable), settlement dates and average contractual forward exchange rates.

Table I

                 
    Telstra Group
    As at 30 June
    2004   2003
    $m
  $m
United States dollars
               
- less than three months, at rates averaging United States dollars $0.6951 (2003: US$0.5465)
    (388 )     6  
- 3 to 12 months, at rates averaging United States dollars $0.7369 (2003: US$0.6112)
    105       97  
- 12 to 18 months, at rates averaging United States dollars $0.6046 (2003: US$0.6046)
    8       5  
- over 18 months, at rates averaging United States dollars $0.6135 (2003: US$0.6716)
    19       16  
 
   
 
     
 
 
 
    (256 )     124  
 
   
 
     
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

29. Additional financial instruments disclosures (continued)

Additional information about our derivative instruments (continued)

Table I (continued)

                 
    Telstra Group
    As at 30 June
    2004   2003
    $m
  $m
British pounds sterling
               
- less than three months, at rates averaging British pounds sterling nil (2003: British pounds sterling 0.3560)
          1  
-3 to 12 months, at rates averaging British pounds sterling 0.4181 (2003: British pounds sterling nil)
    7        
 
   
 
     
 
 
 
    7       1  
 
   
 
     
 
 
Euro
               
- less than three months, at rates averaging Euro nil (2003: Euro 0.5430)
          3  
 
   
 
     
 
 
New Zealand dollars
               
- less than three months, at rates averaging New Zealand dollars $1.1679 (2003: New Zealand dollars $1.1465)
    (130 )     (148 )
 
   
 
     
 
 
Hong Kong dollars
               
- less than three months, at rates averaging Hong Kong dollars $4.8184 (2003: Hong Kong dollars $4.4593)
    (126 )     (255 )
 
   
 
     
 
 
Our offshore controlled entities have also entered into the following Australian dollar forward foreign currency contracts:
               
- less than three months, at rates averaging Australian dollars $0.8905(2003: Australian dollars $0.8764)
    2       (1 )
- 3 to 12 months, at rates averaging Australian dollars $0.8748 (2003: Australian dollars $0.9702)
    4       (4 )
 
   
 
     
 
 
 
    6       (5 )
 
   
 
     
 
 

The net fair value of forward foreign currency contracts at 30 June 2004 is a $1 million gain (2003: $22 million gain).

For interest rate swaps, cross currency swaps and forward foreign currency contracts where the carrying amount is in excess of net fair value at balance date, no reduction to net fair value is made since these derivatives act as hedges of underlying physical transactions.

In addition to the credit risk on our primary financial instruments, we also have exposure on our derivative instruments. The values shown in Table J include all transactions where the net fair value is favourable. For credit purposes, there is only a credit risk where the contracting entity is liable to pay us in the event of a closeout. The amounts disclosed in Table J are different from those shown in the net fair value amounts in Tables F and G as these show the net fair value after netting favourable against unfavourable transactions. Table J only shows the favourable transactions.

Table J

                 
    Telstra Group
    Net fair value
    As at 30 June
    2004   2003
    $m
  $m
Interest rate swaps
    348       623  
Cross currency swaps
    526       431  
Forward foreign currency contracts
    24       50  
 
   
 
     
 
 
 
    898       1,104  
 
   
 
     
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures

Reconciliations to financial reports prepared using USGAAP

Our consolidated financial report is prepared in accordance with accounting principles generally accepted in Australia (AGAAP). AGAAP has significant differences from the accounting principles generally accepted in the United States (USGAAP). The significant differences between AGAAP and USGAAP are presented throughout note 30. Additionally, where there is no conflict with AGAAP requirements we have incorporated some of the additional USGAAP requirements throughout the AGAAP financial statements.

                                         
    Telstra Group
    Year ended 30 June
            2004   2004   2003   2002
    Note
  $m
  US$m
  $m
  $m
Reconciliation of net income to USGAAP
                                       
AGAAP net income reported in statement of financial performance
            4,118       2,882       3,429       3,661  
Adjustments required to agree with USGAAP
                                       
Property, plant and equipment
    30 (a)     (86 )     (60 )     (323 )     (204 )
Retirement benefit (expense)/gain
    30 (f)     (3,965 )     (2,775 )     130       472  
Mobile phone subsidies
    30 (i)                       30  
Income tax benefit/(expense)
    30 (j)     1,228       860       164       (59 )
Employee compensation expense
    30 (k)                       (41 )
Redundancy and restructuring provision - fiscal 2000 reversal
    30 (l)                       (94 )
Derivative financial instruments and hedging activities
    30 (m)     264       185       (420 )     (17 )
PCCW converting note
    30 (m)     (2 )     (1 )     12       198  
Equity accounting and write down adjustments for Reach Ltd (Reach)
    30 (o)     (264 )     (185 )     665       36  
Consolidation adjustment for Telstra CSL Limited (CSL)
    30 (p)                       (13 )
Fair value / general reserve adjustments
    30 (q)     (35 )     (25 )     9       (19 )
Goodwill and other intangible asset adjustments
    30 (r)     122       85       (216 )     (52 )
Consolidation of variable interest entities
    30 (s)     1       1              
 
           
 
     
 
     
 
     
 
 
Net income per USGAAP
            1,381       967       3,450       3,898  
 
           
 
     
 
     
 
     
 
 
Statement of financial performance measured and classified per USGAAP
                                       
Operating revenue (i)
            20,737       14,516       20,495       20,196  
Operating expenses:
                                       
Labour (viii)
            7,183       5,029       3,074       2,862  
Goods and services purchased (v)
            2,924       2,047       3,236       3,613  
Depreciation and amortisation
            3,609       2,526       3,532       3,536  
Other operating expenses
            4,756       3,329       4,337       4,072  
 
           
 
     
 
     
 
     
 
 
Total operating expenses
            18,472       12,931       14,179       14,083  
 
           
 
     
 
     
 
     
 
 
Operating income
            2,265       1,585       6,316       6,113  
Net interest expense (ii)
            (715 )     (500 )     (823 )     (851 )
Dividend income
    2       1       1       1       1  
Share of net losses of joint venture entities and associated entities
            (253 )     (178 )     (114 )     (41 )
Other income/(expense) (iii)
            671       470       (297 )     537  
 
           
 
     
 
     
 
     
 
 
Net income before income tax expense and minority interests
            1,969       1,378       5,083       5,759  
Income tax expense
    30 (j)     593       415       1,359       1,859  
 
           
 
     
 
     
 
     
 
 
Net income before minority interests and cumulative effect adjustments
            1,376       963       3,724       3,900  
Minority interests
            1       1       35       (2 )
 
           
 
     
 
     
 
     
 
 
Net income before cumulative effect adjustments
            1,377       964       3,759       3,898  
Cumulative effect of changes in accounting principles, net of tax
    30(r),30 (s)     4       3       (309 )      
 
           
 
     
 
     
 
     
 
 
Net income per USGAAP
            1,381       967       3,450       3,898  
 
           
 
     
 
     
 
     
 
 

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Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Reconciliations to financial reports prepared using USGAAP (continued)

                                         
    Telstra Group
    Year ended 30 June
            2004   2004   2003   2002
    Note
  $m
  US$m
  $m
  $m
Reconciliation of certain statement of financial performance components
                                       
In order to present the statement of financial performance according to USGAAP, the following components have been reconciled from AGAAP to USGAAP:
                                       
Revenue from ordinary activities per AGAAP
    2       21,280       14,896       21,616       20,802  
Less:
                                       
Dividend income
    2       1       1       1       1  
Revenue from the sale of non current assets
    2       330       231       859       302  
Other revenue per AGAAP (iv)
    2       212       148       261       303  
 
           
 
     
 
     
 
     
 
 
(i) Operating revenue per USGAAP
            20,737       14,516       20,495       20,196  
 
           
 
     
 
     
 
     
 
 
Net borrowing costs per AGAAP
            (712 )     (498 )     (795 )     (770 )
Additional derivative financial instruments and hedging expenses
                        (15 )     (20 )
Interest income on Reach capacity prepayment
            4       3       2        
PCCW converting note interest revenue reversal
            (4 )     (3 )     (15 )     (61 )
Elimination of interest income from employee share plan trusts
            (3 )     (2 )            
 
           
 
     
 
     
 
     
 
 
(ii) Net interest expense per USGAAP
            (715 )     (500 )     (823 )     (851 )
 
           
 
     
 
     
 
     
 
 
(iv) Other revenue per AGAAP
    2       212       148       261       303  
AGAAP Net profit/(loss) on sale of:
                                       
- property, plant and equipment
    3 (a)     40       28       173       (4 )
- investments in controlled entities
    3 (a)                 5       3  
- investments in joint venture entities
    3 (a)                 3        
- investments in associated entities
    3 (a)     170       119       9        
- investments in listed securities and other corporations
    3 (a)     8       6       (2 )     (5 )
- patents, trademarks and licences
    3 (a)                       1  
- businesses
    3 (a)                 10        
USGAAP net profit/(loss) on sale of non current assets
            (26 )     (18 )     48       (7 )
USGAAP write down of Reach investment
    30 (o)                 (203 )      
USGAAP impairment of CSL goodwill
    30 (r)                 (85 )      
USGAAP reversal of gain on sale/leaseback and subsequent amortisation
    30 (a)     18       13       (162 )      
Derivative financial instruments and hedging activities
            265       186       (404 )     4  
PCCW converting note
            2       1       27       259  
Net foreign currency translation (losses)/gains
            (18 )     (13 )     23       (17 )
 
           
 
     
 
     
 
     
 
 
(iii) Other income/(expense)per USGAAP
            671       470       (297 )     537  
 
           
 
     
 
     
 
     
 
 

(v) Cost of sales includes both direct and indirect costs involved in the sale of the company’s goods and services. For a service company this would commonly include depreciation and other indirect costs associated with the provision of services. However, we do not report our costs according to this description and classify all of our expenses according to the nature of the expense, referred to as “goods and services purchased” in relation to the sale of goods and services. Goods and services purchased mainly comprises:

  Network service capacity from external communication service providers;

  Mobile handsets sold to customers;

  Cost of goods sold (other than mobile handsets); and

  Directory paper costs.

Goods and services purchased does not equate to cost of sales due to the non inclusion of depreciation and other indirect costs associated with the provision of our telecommunications services.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Reconciliations to financial reports prepared using USGAAP (continued)

                                         
    Telstra Group
    Year ended 30 June
            2004   2004   2003   2002
    Note
  $m
  US$m
  $m
  $m
USGAAP Earnings per share
                                       
Net income per USGAAP
            1,381       967       3,450       3,898  
 
            ¢     US¢     ¢       ¢  
 
           
 
     
 
     
 
     
 
 
Basic earnings per share before cumulative effect of change in accounting principles
            10.9       7.6       29.4       30.5  
Cumulative effect of change in accounting principles (net of tax):
                                       
Transition impairment of CSL goodwill
    30(p), 30 (r)                 (2.4 )      
Consolidation of variable interest entities
    30 (s)                        
 
           
 
     
 
     
 
     
 
 
Basic earnings per share per USGAAP (cents) (viii)
            10.9       7.6       27.0       30.5  
 
           
 
     
 
     
 
     
 
 
Dilutive earnings per share before cumulative effect of change in accounting principles
            10.9       7.6       29.3       30.4  
Cumulative effect of change in accounting principles (net of tax):
                                       
Transition impairment of CSL goodwill
    30(p), 30 (r)                 (2.4 )      
Consolidation of variable interest entities
    30 (s)                        
 
           
 
     
 
     
 
     
 
 
Diluted earnings per share per USGAAP (cents) (viii)
            10.9       7.6       26.9       30.4  
 
           
 
     
 
     
 
     
 
 
                                     
        Number (in millions)
Weighted average number of ordinary shares and common share
equivalents used for basic earnings per share calculations (vi)
        12,636       12,636       12,793       12,783  
Effect of dilutive employee share options (vii)
        38       38       36       44  
 
       
 
     
 
     
 
     
 
 
Weighted average number of potential ordinary shares and
common share equivalents used for diluted earnings per share calculations
        12,674       12,674       12,829       12,827  
 
       
 
     
 
     
 
     
 
 

(vi) Reconciliation of weighted average number of ordinary shares and common share equivalents used for basic earnings per share calculations

                                         
            Number (in millions)
Number of shares used for AGAAP earnings per share calculations
    6       12,723       12,723       12,867       12,867  
Adjusted for:
                                       
- weighted average TESOP97 and TESOP99 options outstanding during the year
    30 (k)     (66 )     (66 )     (74 )     (84 )
- stock held by employee share plan trusts
    30 (s)     (21 )     (21 )            
 
           
 
     
 
     
 
     
 
 
Number of shares used for USGAAP basic earnings per share calculations
            12,636       12,636       12,793       12,783  
 
           
 
     
 
     
 
     
 
 

(vii) In fiscal 2004, only the TESOP97 options and the deferred share options are dilutive to dilutive earnings per share per USGAAP. In fiscal 2003 and 2002 only the TESOP97 options were dilutive to dilutive earnings per share per USGAAP. Refer to note 30(k) for further information regarding the impact of the options, restricted share options, performance right options and TESOP99 options on the earnings per share calculation.

(viii) Labour expense in fiscal 2004 includes the additional expense recognised on the settlement of the CSS defined benefit fund ($3,870 million). This has impacted net income per USGAAP and the calculation of basic and diluted earnings per share per USGAAP. Refer to note 30(f) for further information.

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Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Reconciliations to financial reports prepared using USGAAP (continued)

                                         
    Telstra Group
    As at 30 June
            2004   2004   2003   2002
    Note
  $m
  US$m
  $m
  $m
Reconciliation of shareholders’ equity to USGAAP
                                       
AGAAP shareholders’ equity per statement of financial position
            15,361       10,753       15,422       14,106  
Cumulative adjustments required to agree with USGAAP
                                       
Property, plant and equipment
    30 (a)     10       7       96       419  
Listed investments (available-for-sale securities)
    30 (b)     56       39       57       103  
Dividend payable
    7,17,30 (c)                       1,415  
Minority interests
    30 (d)     (2 )     (1 )     (2 )     2  
Retirement benefits
    30 (f)     253       177       4,217       4,087  
Income tax
    30 (j)     144       101       (1,031 )     (1,293 )
Employee share loans
    30 (k)     (174 )     (122 )     (198 )     (230 )
Derivative financial instruments and hedging activities
    30 (m)     (274 )     (192 )     (538 )     (133 )
PCCW converting note (available-for-sale security)
    30 (m)                 2        
Sale of Global Wholesale Business to Reach Ltd (Reach) - fiscal 2001
    30 (n)     (882 )     (617 )     (882 )     (882 )
Equity accounting and write down adjustments for Reach Ltd (Reach)
    30 (o)     584       409       696       41  
Consolidation adjustment for Telstra CSL Limited (CSL)
    30 (p)     936       655       936       936  
Fair value / general reserve adjustments
    30 (q)     (54 )     (38 )     (54 )     (54 )
Goodwill and other intangible asset adjustments
    30 (r)     (605 )     (424 )     (696 )     (115 )
Consolidation of variable interest entities
    30 (s)     (62 )     (43 )            
 
           
 
     
 
     
 
     
 
 
Shareholders’ equity per USGAAP
            15,291       10,704       18,025       18,402  
 
           
 
     
 
     
 
     
 
 
Statement of financial position measured and classified per USGAAP
                                       
Current assets
                                       
Cash
            690       483       1,300       1,070  
Accounts receivable, net
            3,336       2,335       3,561       4,038  
Inventories
    10       229       160       260       204  
Deferred tax asset
    30 (j)     200       140       166       301  
Other assets
            718       503       578       604  
 
           
 
     
 
     
 
     
 
 
Total current assets
            5,173       3,621       5,865       6,217  
 
           
 
     
 
     
 
     
 
 
Non current assets
                                       
Receivables
            80       56       259       178  
Derivative financial instruments
            664       465       694       637  
Inventories
    10       10       7       14       20  
Investments - accounted for using the equity method
            44       31       161       386  
Investments - other non current
            221       155       238       545  
Property, plant and equipment
            46,184       32,329       44,635       43,800  
Accumulated depreciation of property, plant and equipment
            (23,160 )     (16,212 )     (21,356 )     (19,515 )
Goodwill, net
            2,273       1,591       2,112       2,800  
Other intangible assets, net
            1,512       1,058       1,146       1,358  
Prepaid pension assets
    30 (f)     253       177       4,217       4,087  
Other assets
            2,326       1,628       2,437       2,206  
 
           
 
     
 
     
 
     
 
 
Total non current assets
            30,407       21,285       34,557       36,502  
 
           
 
     
 
     
 
     
 
 
Total assets
            35,580       24,906       40,422       42,719  
 
           
 
     
 
     
 
     
 
 

326


Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Reconciliations to financial reports prepared using USGAAP (continued)

                                         
    Telstra Group
    As at 30 June
            2004   2004   2003   2002
    Note
  $m
  US$m
  $m
  $m
Statement of financial position measured and classified per USGAAP (continued)
                                       
Current liabilities
                                       
Payables
    15       2,338       1,636       2,525       2,793  
Borrowings - short term debt
    16       870       609       644       606  
Borrowings - long term debt due within one year
    16       2,376       1,663       679       1,260  
Income tax payable
            539       377       660       632  
Provisions
    17       358       250       353       488  
Revenue received in advance
            1,113       779       991       1,037  
 
           
 
     
 
     
 
     
 
 
Total current liabilities
            7,594       5,314       5,852       6,816  
 
           
 
     
 
     
 
     
 
 
Non current liabilities
                                       
Payables
            35       25       13       129  
Derivative financial instruments
            390       273       549       267  
Borrowings - long term debt
            9,095       6,367       11,580       12,372  
Deferred tax liability
    30 (j)     1,861       1,303       3,011       3,449  
Provisions
    17       778       545       814       848  
Revenue received in advance
            534       374       576       438  
 
           
 
     
 
     
 
     
 
 
Total non current liabilities
            12,693       8,887       16,543       17,503  
 
           
 
     
 
     
 
     
 
 
Total liabilities
            20,287       14,201       22,395       24,319  
 
           
 
     
 
     
 
     
 
 
Minority interests
            2       1       2       (2 )
 
           
 
     
 
     
 
     
 
 
Net assets
            15,291       10,704       18,025       18,402  
 
           
 
     
 
     
 
     
 
 
Shareholders’ equity
                                       
Contributed equity - 12,628,359,026 shares issued at 30 June 2004 (2003 and 2002: 12,866,600,200 shares) (ix)
    18       6,073       4,251       6,433       6,433  
Share loan to employees - 62,949,000 shares at 30 June 2004 (2003: 69,160,725 shares; 2002: 78,438,375 shares)
    30 (k)     (174 )     (122 )     (198 )     (230 )
Stock held by employee share plan trusts - 20,956,641 shares at 30 June 2004
    30 (s)     (117 )     (82 )            
Additional paid in capital from employee share plans
    30 (k)     382       268       333       333  
 
           
 
     
 
     
 
     
 
 
Total share capital
            6,164       4,315       6,568       6,536  
 
           
 
     
 
     
 
     
 
 
Accumulated other comprehensive loss (reserves) (x)
            (435 )     (304 )     (554 )     (27 )
Retained earnings
            9,562       6,693       12,011       11,893  
 
           
 
     
 
     
 
     
 
 
Total shareholders’ equity
            15,291       10,704       18,025       18,402  
 
           
 
     
 
     
 
     
 
 

(ix) Number of shares issued includes shares issued to employees under share loans and shares held by employee share plan trusts. Net balance of shares issued and outstanding at 30 June 2004 is 12,544,453,385 (2003: 12,797,439,475 shares; 2002: 12,788,161,825 shares).

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Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Reconciliations to financial reports prepared using USGAAP (continued)

(x) Accumulated other comprehensive loss (reserves)

Accumulated other comprehensive loss, net of related tax, for USGAAP consists of the following components:

                         
    Telstra Group
    As at 30 June
    2004   2003   2002
    $m
  $m
  $m
Foreign currency translation reserve
    (475 )     (644 )     (98 )
(tax effect)
    21       72       17  
 
   
 
     
 
     
 
 
 
    (454 )     (572 )     (81 )
 
   
 
     
 
     
 
 
Derivative financial instruments
    (19 )     (22 )     (27 )
(tax effect)
    6       7       9  
 
   
 
     
 
     
 
 
 
    (13 )     (15 )     (18 )
 
   
 
     
 
     
 
 
Unrealised gain on available-for-sale securities
    46       47       103  
(tax effect)
    (14 )     (14 )     (31 )
 
   
 
     
 
     
 
 
 
    32       33       72  
 
   
 
     
 
     
 
 
Accumulated other comprehensive loss (net of tax)
    (435 )     (554 )     (27 )
 
   
 
     
 
     
 
 

Other comprehensive income/(loss) disclosure

Other comprehensive income/(loss) is calculated by totalling movements in shareholders’ equity that are not related to contributions from owners or payments to owners.

                         
    Telstra Group
    Year ended 30 June
    2004   2003   2002
    $m
  $m
  $m
General reserve
                (4 )
Foreign currency translation reserve (after tax)
    118       (491 )     (254 )
Derivative financial instruments (after tax)
    2       3       4  
Unrealised gain/(loss) on available-for-sale securities (after tax)
    4       (50 )     (302 )
Realised (gain)/loss on sale of available-for-sale securities (after tax) transferred to net income
    (5 )     11       (3 )
 
   
 
     
 
     
 
 
USGAAP other comprehensive income/(loss)
    119       (527 )     (559 )
 
   
 
     
 
     
 
 

The re-classification out of accumulated other comprehensive income/(loss) to net income was determined on the basis of specific identification.

In fiscal 2004, the proceeds from sales of available-for-sale equity securities were $24 million (2003: $7 million, 2002: $22 million).

The loss recorded as part of other comprehensive income/(loss) in relation to derivative and nonderivative instruments that have been designated as hedges of the foreign currency exposure of our net investments in foreign operations for fiscal 2004 is $24 million (2003: $11 million gain).

Total comprehensive income disclosure

Total comprehensive income is calculated by adding net income and other comprehensive income/(loss).

                         
    Telstra Group
    Year ended 30 June
    2004   2003   2002
    $m
  $m
  $m
Net income per USGAAP
    1,381       3,450       3,898  
USGAAP other comprehensive income/(loss)
    119       (527 )     (559 )
 
   
 
     
 
     
 
 
USGAAP total comprehensive income
    1,500       2,923       3,339  
 
   
 
     
 
     
 
 

328


Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP

30(a) Property, plant and equipment

Revaluations

Prior to 1 July 2000, AGAAP allowed property, plant and equipment to be revalued upwards. Increases in revalued amounts were recorded in an asset revaluation reserve, unless they reversed a previous revaluation decrease charged to the statement of financial performance. Impairments (decreases) to asset values were recorded in the statement of financial performance, unless they reversed a previous increase still remaining in the asset revaluation reserve.

Revaluations of property, plant and equipment are not allowed under USGAAP, except for permanent impairments. Including the broadband network described below, the net adjustment included in the reconciliation to shareholders equity to reduce revalued property, plant and equipment to historical cost for revaluations and impairments not allowed under USGAAP is $413 million for fiscal 2004 (2003: $401 million; 2002: $407 million). For fiscal 2004, net adjustments for depreciation and disposals of $12 million expense (2003: $6 million benefit; 2002: $36 million expense) has been included in the reconciliation of net income to USGAAP.

USGAAP Impairment loss reversal - broadband network

In fiscal 1997, under AGAAP we wrote down the value of our broadband network. We recognised an impairment loss of $342 million in net income and $245 million was adjusted against the asset revaluation reserve. Under USGAAP, the initial future undiscounted cash flows derived from our broadband network were greater than the recorded value and continue to be as at 30 June 2004. The reversal of the impairment loss has been adjusted for in the reconciliations of net income and shareholders’ equity to USGAAP and additional depreciation of $26 million was recorded in the reconciliation of net income to USGAAP in fiscal 2004 (2003: $62 million; 2002: $62 million), included in the net adjustments above.

Depreciation expense

Depreciation expense for AGAAP and USGAAP has been calculated using the straight line method of depreciation. Under AGAAP, depreciation expense is based on the recorded amount of the asset and is therefore higher for assets that have been revalued upwards. Depreciation expense has been adjusted to reflect depreciation based on original cost in the reconciliations of net income and shareholders’ equity to USGAAP.

Indirect overheads included as part of the cost of constructed assets

Under AGAAP, before 1 July 1996 we recorded overhead costs directly associated with the construction of our communication assets as part of the cost of those assets. We expensed all indirect overhead costs as incurred. From 1 July 1996, indirect overhead costs (as well as direct overhead costs) associated with operations and management personnel directly involved in the construction of our communication assets have been recorded as part of the cost of those assets. This policy is now the same as USGAAP.

To reflect the current policy, as if it had always been in place for USGAAP purposes, before 1 July 1996, capitalised overheads with a net book value of $441 million (2003: $515 million, 2002: $638 million) have been included in the reconciliation of shareholders’ equity to USGAAP as at 30 June 2004. For fiscal 2004, additional depreciation and disposals of $74 million (2003: $123 million; 2002: $144 million) have been included in the reconciliation of net income to USGAAP.

Borrowing costs included as part of the cost of constructed assets

Under AGAAP, before 1 July 1996, we expensed all borrowing costs when incurred From 1 July 1996, borrowing costs relating to the construction of property, plant and equipment for internal use are recorded as part of the asset cost, consistent with USGAAP.

To reflect the current policy, as if it had always been in place for USGAAP purposes, before 1 July 1996, capitalised interest with a net book value of $126 million (2003: $144 million, 2002: $188 million) have been included in the reconciliation of shareholders’ equity to USGAAP as at 30 June 2004. For fiscal 2004, additional depreciation and disposals of $18 million (2003: $44 million; 2002: $24 million) have been included in the reconciliation of net income to USGAAP.

Sale of property sold as part of a sale and lease back transaction

Under AGAAP, in fiscal 2002 we classified some land and buildings held for sale as other current assets. Under USGAAP, usually assets held for sale should be classified as current assets. However, as these assets were part of a sale and leaseback transaction, the land and buildings remained in property, plant and equipment until the sale was complete. In fiscal 2002, these assets were reclassified, with a net increase to property, plant and equipment of $435 million.

The property held for sale under AGAAP in fiscal 2002 was sold in fiscal 2003 Under AGAAP the net gain was recognised in net income.

Under USGAAP, any gains made on assets as part of a sale and leaseback transaction must be deferred and recognised over the period of the underlying leases. For fiscal 2003, the net gain reversed was $113 million. Of this balance, a net gain of $12 million has been recognised in fiscal 2004 in the reconciliations of net income and shareholders’ equity to USGAAP.

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Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(a) Property, plant and equipment (continued)

Profits/(losses) on the sale of assets

Under AGAAP, proceeds on sale of non current assets are recorded as revenue from ordinary activities - other revenue, and the net book value of assets sold is recorded as other operating expenses, with the net impact representing the profit or loss on sale of non current assets.

For USGAAP, the sale of non current assets is not considered to be an operating activity and as a result the net profit or loss on the sale of non current assets is reclassified to other income below operating income.

AGAAP reported profits or losses on the sale of revalued assets are based on revenue received less revalued net book value. For USGAAP, profits or losses are based on revenue received less historical net book value. Adjustments are made to the reconciliation of net income to USGAAP to record this difference in the profit or loss on sale.

Asset retirement obligations

Asset retirement obligations exist on our general purpose leased buildings and certain mobile tower communication assets that are situated on land held under operating leases. USGAAP requires us to recognise the fair value of these legal obligations as a liability, with the cost capitalised as part of the asset carrying value. Our treatment under AGAAP of these obligations is detailed in note 1.19(c).

We have determined that the difference in our AGAAP and USGAAP accounting policies for these asset retirement obligations is not material to us. Therefore, no adjustment has been made to the USGAAP reconciliation.

30(b) Investments

Investments in joint venture entities and associated entities

For a description of the USGAAP treatment of our investment in Reach, refer to note 30(o).

Equity securities (joint venture entities and associated entities)

Under AGAAP, temporary changes in the fair values of debt and equity securities are not required to be adjusted and recorded in the financial statements. AGAAP however does require permanent impairments in the value of debt and equity securities to be recorded in the statement of financial performance.

Under USGAAP, Statement of Financial Accounting Standards No. 115 (SFAS 115) “Accounting for Certain Investments in Debt and Equity Securities,” we are required to account for debt and equity securities based on our intention to hold or sell the securities. Securities classified as held-to-maturity are stated at cost unless there is a decline in fair value that is considered permanent. This reduction is recorded in the statement of financial performance. Securities classified as available-for-sale are recorded at fair value with changes in fair value, other than a permanent reduction, recorded in a separate component of shareholders’ equity (accumulated other comprehensive income) until realised. Realised gains and losses are then recorded in the statement of financial performance.

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Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(b) Investments (continued)

Available-for-sale securities

The following is a summary of our available-for-sale debt and equity securities:

                                                 
    Telstra Group
    As at 30 June 2004
                                            Net
                    Accrued   Amortised           unrealised
            Principal   interest   cost   Fair value   gain
    Note
  $m
  $m
  $m
  $m
  $m
Marketable securities included in cash:
                                               
Bank bills and promissory notes
    8       538       1       539       539        
 
           
 
     
 
     
 
     
 
     
 
 
Equity securities:
                                               
Listed investments
    11       15                   71       56  
 
           
 
     
 
     
 
     
 
         
Income tax expense
                                            (17 )
 
                                           
 
 
 
                                            39  
Debt securities:
                                               
PCCW converting note - US$47 million face value
    30 (m)     95                   85       (10 )
 
           
 
     
 
     
 
     
 
         
Income tax benefit
                                            3  
 
                                           
 
 
 
                                            (7 )
 
                                           
 
 
Total unrealised gain (net of tax) on available-for-sale securities
                                            32  
 
                                           
 
 
                                                 
    Telstra Group
    As at 30 June 2003
                                            Net
                    Accrued   Amortised           unrealised
            Principal   interest   cost   Fair value   gain
    Note
  $m
  $m
  $m
  $m
  $m
Marketable securities included in cash:
                                               
Bank bills and promissory notes
    8       1,101       3       1,104       1,104        
 
           
 
     
 
     
 
     
 
     
 
 
Equity securities:
                                               
Listed investments
    11       32                   89       57  
 
           
 
     
 
     
 
     
 
         
Income tax expense
                                            (17 )
 
                                           
 
 
 
                                            40  
Debt securities:
                                               
PCCW converting note - US$47 million face value
    30 (m)     95                   85       (10 )
 
           
 
     
 
     
 
     
 
         
Income tax benefit
                                            3  
 
                                           
 
 
 
                                            (7 )
 
                                           
 
 
Total unrealised gain (net of tax) on available-for-sale securities
                                            33  
 
                                           
 
 

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Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(c) Dividend payable recognition

In fiscal 2002, under AGAAP, dividends declared after balance date and before approval of the financial reports were recognised as a liability in those financial statements.

Under USGAAP, provisions for dividends are only recognised as liabilities if the dividends are formally declared before balance date. The effect of this adjustment is disclosed in the reconciliation of shareholders’ equity to USGAAP. In fiscal 2003, due to a change in AGAAP, AGAAP is now consistent with USGAAP and this adjustment is no longer required. Refer to note 7 for additional disclosures on dividends.

The dividends per share for USGAAP (including the TESOP97 and TESOP99 options outstanding (refer note 30(k) below) as issued shares) in Australian dollars for the last three years are:

                         
    Telstra Group
    Year ended 30 June
    2004   2003   2002
    ¢
  ¢
  ¢
Dividends paid per share:
                       
Total dividends paid per share per USGAAP
    25.0       26.0       22.0  
     
     
     
 

30(d) Minority interests (defined as outside equity interests per AGAAP)

Under AGAAP, minority interests are included in shareholders’ equity in ‘Outside equity interests’. Under USGAAP, minority interests are disclosed as a separate component of net assets rather than included in shareholders’ equity. The effect of this adjustment has been disclosed in the reconciliation of shareholders’ equity to USGAAP.

30(e) Dealer commissions and bonuses classification

Under AGAAP, dealer commissions and bonuses are included in goods and services purchased as they are directly related to our sales revenue. Under USGAAP, they are classified as other operating expenses. In the statement of financial performance measured and classified under USGAAP, we have reclassified $496 million of dealer commissions and bonuses from goods and services purchased to other operating expenses (2003: $379 million; 2002: $353 million).

30(f) Retirement benefits

Pension costs/benefits (defined as superannuation expense under AGAAP) for our defined benefit plans are based on contributions payable to the plans for the year, at rates determined by the actuary of the defined benefit plans. Refer to note 22 for details of our superannuation plans.

Under AGAAP, where there has been a shortfall in prior years of the net market value of our defined benefit scheme’s assets when compared to members’ vested entitlements, we have provided for the present value of any shortfall, to the extent that the shortfall represents a present obligation. We do not record a pension asset where scheme assets are greater than members’ vested entitlements.

Under USGAAP, pension costs/benefits for defined benefit plans are accounted for under Statement of Financial Accounting Standards No. 87 (SFAS 87) “Employers’ Accounting for Pensions” and are calculated by an actuary using the projected unit credit method. This method includes current service cost, interest cost, return on plan assets and amortisation of transition assets. Aggregated unrecorded gains and losses of the plans exceeding 10% of the greater of the aggregated projected benefit obligation or the market value of the plan assets are amortised over the average expected service period of active employees expected to receive benefits under the plan.

We adopted SFAS 87 on 1 July 1992, as it was not feasible to adopt SFAS 87 from its effective date of 1 July 1989. The transition asset recorded under SFAS 87 is being amortised from 1 July 1992 over 12 years, ending 30 June 2004. Where scheme assets are greater than the present obligations relating to members’ vested entitlements, the difference is recognised as an asset in accordance with USGAAP.

We use the following measurement dates for our defined benefit plans:

         
    Measurement
    Date
Telstra Super
    30 June  
CSS
    (i )
HK CSL Retirement Scheme
    31 May  

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Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(f) Retirement benefits (continued)

The effect of the adjustments required by SFAS 87 to retirement benefit expense/gain has been disclosed in the USGAAP reconciliations. If we had reported our net periodic pension cost/ benefit and the funded status of the defined benefit superannuation plans in accordance with the accounting principles and actuarial assumptions under USGAAP, the disclosures required are as follows:

                                         
    Telstra Group
    Year ended 30 June
            2004   2004   2003   2002
    Note
  $m
  US$m
  $m
  $m
Net periodic pension cost/(benefit) (all funds combined)
                                       
The components of net periodic pension cost for our defined benefit superannuation plans are as follows:
                                       
Service cost on benefits earned
            351       246       337       333  
Interest cost on projected benefit obligation
            558       391       657       716  
Expected return on assets
            (834 )     (584 )     (1,003 )     (1,292 )
Expenses and taxation
            59       41       74       74  
Member contributions for defined benefits
            (109 )     (76 )     (113 )     (109 )
Amortisation of transition asset
            (84 )     (59 )     (84 )     (85 )
Amortisation of fund loss
            164       115       30        
Transfers to HK CSL Retirement Scheme (ii)
                        6        
Settlement loss/(gain) (i)
            3,865       2,705       (26 )     (107 )
 
           
 
     
 
     
 
     
 
 
Net periodic pension cost/(benefit) per USGAAP
            3,970       2,779       (122 )     (470 )
Reverse amount expensed for AGAAP (labour expense)
            (5 )     (4 )     (8 )     (2 )
 
           
 
     
 
     
 
     
 
 
Total USGAAP adjustment - retirement benefit expense/(gain)
            3,965       2,775       (130 )     (472 )
 
           
 
     
 
     
 
     
 
 
We used the following major assumptions to determine net periodic pension cost/(benefit) for the years ended 30 June:
                                       
Discount rate
            5.00 %     5.00 %     6.50 %     6.00 %
Expected rate of increase in future salaries
            3.49 %     3.49 %     4.00 %     3.50 %
Expected long-term rate of return on assets
            7.50 %     7.50 %     8.50 %     8.50 %
 
           
 
     
 
     
 
     
 
 

In order to project the expected long term rate of return on assets, estimates are prepared for the return of each major asset class over the subsequent 10 year period, or longer. Those estimates are based on a combination of factors including the current market outlook for interest rates, inflation, earnings growth and currency strength.

To determine the aggregate return, the expected future return of each asset class is then weighted according to the strategic asset allocation of total plan assets.

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Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(f) Retirement benefits (continued)

                                         
    Telstra Group
    Year ended 30 June
            2004   2004   2003   2002
    Note
  $m
  US$m
  $m
  $m
Benefit obligations (all funds combined)
                                       
Reconciliation of change in benefit obligation
                                       
Projected benefit obligation at beginning of year
            10,249       7,174       9,537       9,146  
Service cost
            351       246       337       333  
Interest cost
            558       391       657       716  
Transfers to HK CSL Retirement Scheme (ii)
                        80        
Member contributions
            81       57       122       117  
Benefit payments
            (971 )     (680 )     (945 )     (902 )
Curtailment (gain)/loss
            (3 )     (2 )     9       32  
Foreign currency exchange rate changes
            (3 )     (2 )     (12 )      
Settlement of CSS (i)
            (3,687 )     (2,581 )            
Actuarial (gain)/loss
            (166 )     (116 )     464       95  
 
           
 
     
 
     
 
     
 
 
Projected benefit obligation at end of year
            6,409       4,487       10,249       9,537  
 
           
 
     
 
     
 
     
 
 
We used the following major assumptions to determine benefit obligations at 30 June:
                                       
Discount rate
            5.99 %     5.99 %     5.00 %     6.50 %
Expected rate of increase in future salaries
            3.97 %     3.97 %     3.49 %     4.00 %
 
           
 
     
 
     
 
     
 
 
Accumulated benefit obligation at end of year (all funds combined)
            5,032       3,522       8,041       8,111  
 
           
 
     
 
     
 
     
 
 
Plan assets (all funds combined)
                                       
Reconciliation of change in fair value of plan assets
                                       
Fair value of plan assets at beginning of year
            11,546       8,082       12,208       13,502  
Actual return on plan assets
            1,270       889       53       (544 )
Transfers to HK CSL Retirement Scheme (ii)
                        74        
Employer contributions
            5       4       8       2  
Member contributions for defined benefits
            109       76       113       109  
Transfers/member contributions for accumulation benefits
            81       57       122       117  
Benefit payments
            (971 )     (680 )     (945 )     (904 )
Plan expenses
            (15 )     (11 )     (13 )     (13 )
Foreign currency exchange rate changes
            (2 )     (1 )     (13 )      
Settlement of CSS (i)
            (4,832 )     (3,382 )            
Contribution tax
            (44 )     (31 )     (61 )     (61 )
 
           
 
     
 
     
 
     
 
 
Fair value of plan assets at end of year
            7,147       5,003       11,546       12,208  
 
           
 
     
 
     
 
     
 
 
Our weighted-average asset allocations by asset category at 30 June are as follows:
          Target     2004       2003       2002  
 
           
 
     
 
     
 
     
 
 
Equity securities (iii)
            74.8 %     53.0 %     55.0 %     63.6 %
Debt securities (iii)
            13.2 %     29.5 %     25.4 %     17.7 %
Property (iii)
            10.0 %     12.1 %     16.8 %     15.1 %
Other (iii)
            2.0 %     5.4 %     2.8 %     3.6 %
 
           
 
     
 
     
 
     
 
 
 
            100 %     100 %     100 %     100 %
 
           
 
     
 
     
 
     
 
 

334


Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(f) Retirement benefits (continued)

                                 
    Telstra Group
    Year ended 30 June
    2004   2004   2003   2002
    $m
  US$m
  $m
  $m
Reconciliation of funded status of plan (all funds combined)
                               
Projected benefit obligation
    (6,409 )     (4,487 )     (10,249 )     (9,537 )
Plan assets at fair value
    7,147       5,003       11,546       12,208  
 
   
 
     
 
     
 
     
 
 
Funded status
    738       516       1,297       2,671  
Unrecognised net transition asset (iv)
    4       3       (79 )     (169 )
Unrecognised net actuarial (gain)/loss (iv)
    (489 )     (342 )     2,999       1,585  
 
   
 
     
 
     
 
     
 
 
Prepaid pension asset at 30 June
    253       177       4,217       4,087  
 
   
 
     
 
     
 
     
 
 

Our defined benefit plans investment strategy is to control the level of risk by investing in a broad range of quality investments, and using a range of Australian and international investment managers who specialise in cash, fixed interest, shares and property. We constantly review our investments and adjust our investment strategy in order to maximise returns within this controlled risk profile and take advantage of perceived market efficiencies.

Investment goals are to earn the best possible returns within the appropriate strategic level of risk, and maintain the funds financial viability by ensuring plan assets exceed benefit obligations.

Derivatives are used to limit exposure to market fluctuations and are used within appropriate control environments for direct and externally managed investments. Derivatives are not used for speculative purposes.

Expected Cash Flows (all funds combined)

We expect to contribute $4 million to our HK CSL Retirement Scheme in fiscal 2005. Based on the latest actuarial investigation, we do not expect to make any contributions to Telstra Super during fiscal 2005. Refer to note 22 for further information.

The following benefit payments, which reflect expected future service, are expected to be paid.

                                                 
    Telstra Group
    Year ended 30 June
                                            2010 -
    2005   2006   2007   2008   2009   2014
    $m
  $m
  $m
  $m
  $m
  $m
Expected benefit payments
    179       189       206       227       260       1,710  
 
   
 
     
 
     
 
     
 
     
 
     
 
 

(i) On 17 June 2004, the Commonwealth paid Telstra Super $3,125 million as settlement for the previous transfers of CSS members to Telstra Super. As part of the settlement arrangement, the Commonwealth has assumed responsibility for all liabilities in respect of former and current Telstra employees who remain in the CSS. Refer to note 22 for further information.

As we have no further obligations for these CSS members, we have recorded a settlement loss for USGAAP in relation to the CSS of $1,145 million. In addition, we have recognised the previously unrecognised net actuarial loss in relation to the CSS of $2,725 million.

(ii) On 1 December 2002, Hong Kong CSL Limited (HK CSL) established a new scheme known as the HK CSL Retirement Scheme. Previously, HK CSL participated in the Pacific Century CyberWorks (PCCW) Retirement Scheme, the scheme of its previous immediate parent. The assets attributable to HK CSL of the previous scheme were transferred to the HK CSL Retirement Scheme. Refer to note 22 for further details.

(iii) The CSS was a notional fund that did not hold physical managed assets. This notional fund accumulated the same returns as that earned by Telstra Super As such, for the purposes of disclosing our weighted average asset allocations by asset category, the asset allocations of the CSS for fiscal 2003 and fiscal 2002 have been assumed to be the same as the asset allocations of Telstra Super.

(iv) Settlements recorded in net periodic pension cost/benefit have effected the unrecognised net transition asset and the unrecognised net actuarial (gain)/loss as follows:

(a) unrecognised transition asset; 2004: $nil; 2003: $1 million gain; 2002: $1 million gain.

(b) unrecognised net actuarial gain/loss; 2004: $2,725 million loss; 2003: $26 million gain; fiscal 2002: $110 million gain.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(g) Employee entitlements - Long Service Leave

Our employee entitlement provisions include a liability for long service leave. Refer to note 1.19(a) for a definition of long service leave. The assumptions used to calculate this liability for AGAAP are consistent with those used under SFAS 87 for USGAAP.

30(h) Enterprise bargaining agreements

Telstra currently has six separate business unit enterprise agreements in operation which provided staff covered by these agreements with a 2% salary increase in July 2003 and another 2% salary increase in January 2004. Further increases are scheduled for July 2004 and January 2005 in accordance with these agreements.

These agreements are due to expire in June 2005. As at 30 June 2004 approximately 57% of full time staff were covered by the Business Unit Enterprise Agreements and the Telstra Shop Agreement.

30(i) Mobile phone subsidies

Under AGAAP, from 1 July 1999, we changed our accounting policy relating to subsidies provided to our customers when they purchase mobile phones. From this date, we deferred the subsidy provided to customers who enter into mobile phone contracts with a length of two years or greater. This policy was considered to be inconsistent with industry practice in the United States and therefore $174 million of costs were expensed under USGAAP in fiscal 2000 and reversed as an expense as the amounts were amortised under AGAAP during fiscal 2001 and fiscal 2002.

Due to changes in industry practice in the United States, this policy is now consistent with USGAAP from fiscal 2001. The amounts recognised in the USGAAP reconciliation of shareholders equity in fiscal 2000 have now been fully reversed in fiscal 2002.

We have adopted EITF 00-21, “Revenue Arrangements with Multiple Deliverables”, from 1 July 2003. EITF 00-21 requires us to account for the sale of mobile phones with subsidies as separate transactions from the mobile phone contracts. We have adopted EITF 00-21 for both our AGAAP and USGAAP financial statements and as such there are no USGAAP adjustments. Refer to note 1.2 and 1.16(b) for further information.

30(j) Income tax

Under AGAAP, timing differences are recorded in the statement of financial position as deferred tax assets and liabilities using the liability method of tax effect accounting. Future income tax benefits relating to tax losses and timing differences are not recorded as an asset unless the benefit is considered virtually certain of being realised.

Under USGAAP, deferred tax assets and liabilities are created for all temporary differences between the accounting and tax bases of assets and liabilities that will reverse during future taxable periods, including tax losses. Deferred tax assets are reduced by a valuation allowance if, in the opinion of management, it is more likely than not that some portion, or all of the deferred tax asset, will not be realised. We increase or decrease our deferred tax balances for the income tax effect of accounting differences included in our reconciliations of net income and shareholders’ equity to USGAAP.

AGAAP requires the effect of a change in the income tax rate to be included in the calculation of deferred tax balances when the change has been announced by the Treasurer of the Commonwealth. USGAAP requires the tax rate change to be recognised in the year that the Australian Parliament has approved the legislation and it has received royal assent from the Governor General of Australia (Head of State).

For AGAAP, we classify all deferred tax balances as non current. For USGAAP, the classification between current and non current is based on the statement of financial position classification of the underlying net current and non current asset or liability. Where there is no underlying asset or liability the classification is based on when the temporary difference is expected to reverse. The effect of this has been disclosed in the statement of financial position measured and classified per USGAAP.

Under AGAAP and USGAAP we do not create deferred tax assets or liabilities for temporary differences relating to investments where there is no intention of disposing of the investment or where we are incapable of realising any benefit or incurring any obligations due to tax law restrictions.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(j) Income tax (continued)

                                 
    Telstra Group
    As at 30 June
    2004   2004   2003   2002
    $m
  US$m
  $m
  $m
Future income tax benefit (deferred tax assets)
                               
Property, plant and equipment
    33       23       33       33  
Foreign exchange translation, hedge and other finance costs
    134       94       238       58  
Employee entitlements
    297       208       252       331  
Revenue received in advance
    60       42       49       7  
Inventory valuation
    9       6       9        
Provisions
    66       46       99       212  
Marketable securities
    89       62              
Carried forward tax losses
    207       145       210       148  
Other
    211       148       212       110  
Valuation allowance
    (247 )     (173 )     (251 )     (154 )
 
   
 
     
 
     
 
     
 
 
Total deferred tax assets under USGAAP
    859       601       851       745  
 
   
 
     
 
     
 
     
 
 
Deferred income tax (deferred tax liabilities)
                               
Property, plant and equipment
    2,351       1,646       2,366       2,521  
Foreign exchange translation, hedge and other finance costs
    11       8             1  
Prepaid pension cost
    76       53       1,265       1,226  
Prepayments
                3       6  
Expenditure accruals
    82       57             69  
Marketable securities
                1       27  
Other
                61       43  
 
   
 
     
 
     
 
     
 
 
Total deferred tax liabilities under USGAAP
    2,520       1,764       3,696       3,893  
 
   
 
     
 
     
 
     
 
 
Net deferred tax liability under USGAAP
    (1,661 )     (1,163 )     (2,845 )     (3,148 )
 
   
 
     
 
     
 
     
 
 
Represented by:
                               
AGAAP future income tax benefit - non current
    2       1             132  
AGAAP deferred income tax - non current
    (1,807 )     (1,265 )     (1,814 )     (1,987 )
USGAAP/AGAAP income tax differences
    144       101       (1,031 )     (1,293 )
 
   
 
     
 
     
 
     
 
 
Net deferred tax liability under USGAAP
    (1,661 )     (1,163 )     (2,845 )     (3,148 )
 
   
 
     
 
     
 
     
 
 
Reported as follows for the USGAAP statement of financial position:
                               
Current deferred tax asset (future income tax benefit)
    203       142       169       307  
Current deferred tax liability (deferred income tax)
    (3 )     (2 )     (3 )     (6 )
 
   
 
     
 
     
 
     
 
 
Net current deferred tax asset (future income tax benefit)
    200       140       166       301  
 
   
 
     
 
     
 
     
 
 
Non current deferred tax asset (future income tax benefit)
    656       459       682       438  
Non current deferred tax liability (deferred income tax)
    (2,517 )     (1,762 )     (3,693 )     (3,887 )
 
   
 
     
 
     
 
     
 
 
Net non current deferred tax liability (deferred income tax)
    (1,861 )     (1,303 )     (3,011 )     (3,449 )
 
   
 
     
 
     
 
     
 
 
 
    (1,661 )     (1,163 )     (2,845 )     (3,148 )
 
   
 
     
 
     
 
     
 
 
The components of income tax expense for USGAAP are:
                               
Current tax expense
    1,704       1,193       1,567       1,608  
Deferred tax expense
    (1,077 )     (754 )     (180 )     235  
(Over)/under provision in prior year
    (34 )     (24 )     (28 )     16  
 
   
 
     
 
     
 
     
 
 
Income tax expense for USGAAP
    593       415       1,359       1,859  
 
   
 
     
 
     
 
     
 
 

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(k) Employee share plans and compensation expenses

Our employee and executive share plans are described in note 19. AGAAP does not require certain employee compensation and option expenses to be recorded in the statement of financial performance for our employee share plans.

Under USGAAP, we have adopted Statement of Financial Accounting Standards No. 123 (SFAS 123) “Accounting for Stock Based Compensation,”. Under this method, compensation expense is calculated based on the fair value of options on the grant date and recognised over the associated service period, which is usually the vesting period. USGAAP requires that shares issued under TESOP97 and TESOP99 in conjunction with non-recourse loans be accounted for as options. The outstanding balance of the loans for TESOP97 and TESOP99 provided to employees is deducted from shareholders’ equity rather than classified as a receivable. In addition options, restricted shares, performance rights and deferred shares issued under the Telstra Growthshare executive compensation scheme are also accounted for as options.

In fiscal 2004, there was no additional compensation expense included in the reconciliation of net income for USGAAP (2003: $nil; 2002: $41 million) A life to date expense of $382 million is recorded as additional paid in capital in total shareholders equity for USGAAP (2003: $333 million; 2002: $333 million). The increase of $49 million in fiscal 2004 relates to the consolidation of the Telstra Growthshare Trust and the recognition of contributions to the trust as additional paid in capital. Refer to note 30(s).

There is no income tax effect on the additional compensation expense for USGAAP as it is a permanent difference (non taxable) for TESOP97, TESOP99 and Growthshare schemes.

TESOP General

Options allocated to employees under the TESOP schemes all vested immediately upon grant and will expire at the earlier of repayment of the loan balance or the termination of employment. Employee compensation expense has been recognised on inception of the TESOP97 scheme (fiscal 1998 and subsequent loyalty share issues) and TESOP99 scheme (fiscal 2000 and subsequent loyalty share issues). Dividends on both TESOP schemes are not recorded as further compensation expense as their forecasted value was included when calculating the initial option valuations.

For fiscal 2004, 2003 and 2002, only the TESOP97 options are dilutive for the USGAAP earnings per share calculation as the exercise price of the TESOP99 options was above the average Telstra share price

                         
    Telstra Group
    As at 30 June
    2004   2003   2002
    Number
  Number
  Number
TESOP97
                       
Options outstanding at beginning of year
    54,332,125       63,473,375       74,223,125  
Options exercised
    (6,005,125 )     (9,141,250 )     (10,749,750 )
 
   
 
     
 
     
 
 
Options outstanding at end of year
    48,327,000       54,332,125       63,473,375  
 
   
 
     
 
     
 
 
TESOP99
                       
Options outstanding at beginning of year
    14,828,600       14,965,500       15,666,400  
Options exercised
    (206,600 )     (136,900 )     (700,900 )
 
   
 
     
 
     
 
 
Options outstanding at end of year
    14,622,000       14,828,600       14,965,500  
 
   
 
     
 
     
 
 

For TESOP97, the weighted average price of the option at 30 June 2004, 30 June 2003 and 30 June 2002 was $1 58.

For TESOP99, the weighted average price of the option at 30 June 2004, 30 June 2003 and 30 June 2002 was $3 53.

Telstra Growthshare General

The Telstra Growthshare options issued under all schemes become vested options when the performance hurdles have been reached and the executive pays the exercise price per share. The Growthshare restricted share options, performance right options and deferred share options allocated to employees under all schemes vest when the performance hurdles have been reached or period of service completed.

For USGAAP compensation expense is measured in the year that the options are granted less any compensation expense paid under AGAAP based on calculated “option values” for Growthshare options, restricted share options, performance right options and deferred share options. An allowance is made for expected resignations and cancellations when calculating the various option values.

For fiscal 2004, only the deferred share options are considered dilutive for the USGAAP earnings per share calculation. For fiscal 2003 and fiscal 2002, the options, restricted share options, performance right options and deferred share options were not dilutive for earnings per share calculations.

For the details of Telstra Growthshare options granted, lapsed and outstanding, as well as the valuation methodology and assumptions regarding Telstra Growthshare issues, refer to note 19.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(l) Redundancy and restructuring provisions

In fiscal 2000, under AGAAP, we recorded a provision for redundancy and restructuring of $486 million before tax. The amount charged for income tax expense was $175 million with a net amount after tax of $311 million. We satisfied the AGAAP requirements for recording this provision. However, under USGAAP, we did not meet the stricter requirements imposed on us to be able to record the provision. By fiscal 2002, this provision had been fully utilised Therefore, we reversed the AGAAP provision in the reconciliation of shareholders’ equity to USGAAP for fiscal 2001 and recognised the movement in this provision in fiscal 2002 as an expense in the reconciliation to net income of $94 million.

Redundancy and restructuring disclosures for fiscal 1997 program

The disclosures required by USGAAP for the redundancy and restructuring provision recorded by us are as follows:

In fiscal 1997, we approved a plan to reduce the number of employees by approximately 25,500 to approximately 51,000 employees by 30 June 2000. In June 1998, we also approved a three year plan, to 30 June 2001, which included an additional reduction of approximately 2,000 employees by redundancy. We effected the reduction in employees through a combination of natural attrition and outsourcing (approximately 6,700 employees) and voluntary redundancy offers and involuntary terminations (approximately 20,800 employees). Reductions have occurred primarily in sales and service areas, communication assets, broadband rollout construction areas and field operations and maintenance staff.

The total estimated cost of the fiscal 1997 redundancy program was $1,320 million including estimated severance and award payments of $1,043 million and estimated career and transition costs of $277 million. There has been no reversal of costs no longer required to the statement of financial performance.

Career transition costs include payments to employees who are in the outplacement process and amounts paid to third parties for the outplacement program.

In future periods, the expected number of 22 redundancies and payments of $2 million still remains as a provision balance (2003: $3 million; 2002: $3 million). For fiscal 2002, staff unrelated to the 1997 program were made redundant and their costs were charged as an expense.

                         
    Telstra Group
    As at 30 June
    2004   2003   2002
    Number
  Number
  Number
Expected redundancies
    22       80       80  
 
   
 
     
 
     
 
 

We have made the following payments which have been charged against the provision for redundancy and restructuring:

                         
    Telstra Group
    As at 30 June
    2004   2003   2002
    $m
  $m
  $m
Career tranasition and other employee costs
    1             1  
 
   
 
     
 
     
 
 

The fiscal 1997 redundancy and restructuring provision has been substantially utilised as at 30 June 2004. The $2 million provision balance remains due to contractual obligations Telstra has with third parties in relation to outsourcing agreements, superannuation arrangements and surplus leased space.

The impact of redundancies has been taken into consideration in the SFAS 87 calculation in note 30(f) Retirement benefits.

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(m) Derivative financial instruments and hedging activities

Our risk management policies and objectives of entering into derivative financial instruments have been disclosed in note 29, “Additional financial instruments disclosures.”

In June 1998, the Financial Accounting Standards Board issued Statement of Financial Accounting Standards No. 133, “Accounting for Derivative Instruments and Hedging Activities” (SFAS 133), as amended by Statement of Financial Accounting Standards No. 138, “Accounting for Certain Derivative Instruments and Certain Hedging Activities”. SFAS 133 requires us to recognise all of our derivative instruments as either assets or liabilities in the statement of financial position at fair value. The accounting for changes in the fair value (i.e. gains or losses) of a derivative instrument depends on whether it has been designated and qualifies as part of a hedging relationship and further, on the type of hedging relationship. For those derivative instruments that are designated and qualify as hedging instruments, we must designate the hedging instrument, based upon the exposure being hedged, as a fair value hedge, cash flow hedge or a hedge of a net investment in a foreign operation.

For derivative instruments that are designated and qualify as a fair value hedge (i.e., hedging the exposure to changes in the fair value of an asset or a liability or an identified portion thereof that is attributable to a particular risk), the gain or loss on the derivative instrument, as well as the offsetting loss or gain on the hedged item attributable to the hedged risk, are recognised in other income/ expense as part of net income during the period of the change in fair values. For derivative instruments that are designated and qualify as a cash flow hedge (i.e., hedging the exposure to variability in expected future cash flows that is attributable to a particular risk), the effective portion of the gain or loss on the derivative instrument is reported as a component of accumulated other comprehensive income and reclassified into net income in the same period or periods during which the hedged transaction affects net income. The remaining gain or loss on the derivative instrument in excess of the cumulative change in the present value of future cash flows of the hedged item, if any, is recognised in other income/expense as part of net income during the period of change. For derivative instruments that are designated and qualify as a hedge of a net investment in a foreign currency, the gain or loss is that reported in other comprehensive income as part of the cumulative translation adjustment to the extent it is effective. For derivative instruments not designated as hedging instruments, the gain or loss is recognised in net income during the period of change.

We enter into forward foreign exchange contracts to hedge certain firm commitments denominated in foreign currencies relating to our capital expenditure programs. Under AGAAP, realised gains and losses on termination of these hedges are recognised as a net cost of the equipment acquired.

We are not able to identify specific forward foreign exchange contracts with specific capital expenditure contracts to meet the designation criteria in SFAS 133. As a result, changes in fair value of the forward foreign exchange contracts are required to be recognised in net income for USGAAP purposes. We have recorded a marked to market loss of $1 million in other income per USGAAP for the forward foreign exchange contracts outstanding at 30 June 2004 (2003: $5 million gain; 2002: $11 million loss). We also recorded an additional adjustment of $3 million, net of tax, in other income per USGAAP to reverse net realised foreign exchange losses capitalised in property, plant and equipment in fiscal 2004 under AGAAP (2003: $1 million gain, 2002: $1 million loss).

We enter into interest rate swaps to manage our exposure to interest rate risk relating to our outstanding short-term commercial paper. SFAS 133 does not allow us to consider the interest rate swaps used to manage our interest rate exposure as hedges. As a result, changes in the fair values of these interest rate swaps are required to be included in the reconciliation of net income to USGAAP. We have recorded a marked to market gain of $158 million, before tax, as an expense in other income per USGAAP for changes in fair value of interest rate swap contracts outstanding at 30 June 2004 (2003: $128 million loss; 2002: $17 million gain).

We enter into cross currency interest rate swaps to hedge our exposure to the risk of overall changes in fair value relating to interest rate and foreign currency risk of our foreign currency borrowings. During fiscal 2004, 2003 and 2002, the ineffective portion of our hedging instruments (inclusive of the time value of money) was taken to other income/expense in the statement of financial performance.

During the year ended 30 June 2003, we reclassified $17 million of losses, net of tax, from accumulated other comprehensive income to other income (2002: $15 million). At 30 June 2003 there were no remaining losses recorded in accumulated other comprehensive income related to the repayment of borrowings that were hedged by interest rate and cross currency swaps in cash flow hedging relationships prior to the adoption of SFAS 133.

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Table of Contents

Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(m) Derivative financial instruments and hedging activities (continued)

PCCW Converting Note

As a part of our strategic alliance with PCCW, we purchased a US$750 million convertible note issued by PCCW in February 2001. This convertible note was convertible at our option into PCCW common stock at a conversion price of HK$6.886 per share. This note was redeemed on 28 June 2002 in consideration for the remaining 40% interest in CSL and a new converting note with a face value of US$190 million.

During the year ended 30 June 2003 we redeemed US$143 million of this converting note in return for entering into a capacity prepayment agreement with Reach Limited as discussed in note 30(o).

Under AGAAP, the initial values of the converting notes are recorded at face value in other non-current receivables. The old convertible note was, and the newly issued note will, continue to be carried at the face value, adjusted for accrued interest and any provision for permanent diminution considered necessary. Any foreign exchange gains and losses on translation of the converting note to A$ are recorded in the statement of financial performance in operating expenses.

Our conversion option contained in the original note was classified as an embedded derivative under SFAS 133 as its underlying risk, relating to changes in the value of PCCW common stock, was not clearly and closely related to changes in the underlying risk of the note, namely changes in interest rates. The note portion of the instrument was classified as an available-for-sale security with changes in fair value being recorded in other comprehensive income. The fair value of the option in the original note was written off in full before redemption. We recorded a loss of $10 million in fiscal 2002.

The note is classified as an available-for-sale security and is disclosed in note 30(b).

TelstraClear SFAS 133 adjustments

In November 2001, the underlying debt of TelstraClear was restructured and effectively cancelled and replaced with a new credit facility. The swap contracts were not restructured. As a result, the transition adjustment has been amortised over the maturity schedule of the restructured debt (to June 2002), resulting in amortisation for fiscal 2002 of $3 million.

At June 2002, the change in fair value of the interest rate swap contract of $1 million was recorded as interest income.

30(n) Sale of Global Wholesale Business to Reach Ltd (Reach)

In fiscal 2001, as a part of the strategic alliance with PCCW, a joint venture entity, Reach, was formed through the combination of our international wholesale business and certain other wholesale assets together with certain PCCW assets. Under AGAAP, the investment in the joint venture entity was recognised at its cost of acquisition, being the fair value of the assets transferred net of cash received and including acquisition costs. The gain on sale of the Global Wholesale Business, measured as the difference between the cost of the investment and the net book values of the net assets transferred, was deferred to the extent of our ownership interest retained in the joint venture entity, in this case being 50%.

Under USGAAP, investments in joint venture entities should be recorded at the net book value of the assets and liabilities transferred, reduced by the amount of any cash received. Where the resultant carrying value is a negative amount, the excess credit is recognised as an adjustment to the amount of goodwill on other components of the interdependent transactions - in this case a $30 million reduction on the CSL goodwill (refer note 30(p)). Also, there were differences in the fair valuation of the net assets. These related to pre-1996 capitalised interest, assembled work force and other fair value adjustments.

The total effect of these differences reduces shareholders’ equity under USGAAP by $882 million as at 30 June 2004 (2003: $882 million; 2002: $882 million).

30(o) Equity accounting and write down adjustments for Reach Ltd (Reach)

USGAAP adjustments made on the sale of the Global Wholesale Business to Reach in 30(n) above, will result in ongoing differences in the reconciliations of net income and shareholders’ equity to USGAAP.

Under AGAAP, 50% of the profit after tax was deferred and accounted for in the investment carrying value. The deferred gain was to be recognised in the statement of financial performance on a straight line basis over a period of 20 years. For fiscal 2003, this adjustment was $22 million up to the date of the write down of Reach (refer below) and was reversed for USGAAP (2002: $44 million). Under AGAAP there is no further recognition of this amount due to the write down.

For USGAAP equity accounting, there was a calculation of notional goodwill at inception that was required to be amortised over the life of the investment. This goodwill was determined by comparing the investment carrying value to 50% of the net assets/(liabilities) of Reach. This amount, similar to AGAAP, was not separately recognised in the statement of financial position, however, it was included in the investment carrying amount. This notional goodwill has been written off with the write down of the Reach investment (refer below).

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Telstra Corporation Limited and controlled entities

Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(o) Equity accounting and write down adjustments for Reach Ltd (Reach) (continued)

Write down of Reach investment

As discussed in notes 3 and 24, as at 31 December 2002, we wrote down the entire carrying amount of our investment in Reach. In accordance with Accounting Principles Board Opinion No. 18, “The Equity Method of Accounting for Investments in Common Stock”, where there is evidence that would indicate a loss in value of an investment that is other than a temporary decline, the loss in value should be recognised. Such factors include, but are not limited to, a current fair value of an investment that is less than its carrying amount and the inability of the investee to sustain an earnings capacity that would justify the carrying amount of the investment.

A discounted cash flow model was used to calculate the fair value of our investment in Reach and as a result the carrying amount was written down to zero. For AGAAP, this resulted in a write down of $965 million. However, due to GAAP differences discussed above and in note 30(p), under USGAAP the write down of the investment was $203 million. Therefore, an additional net adjustment of $762 million was recognised in the reconciliations of net income and shareholders equity to USGAAP. Refer to note 3 for further explanation of the write down made under AGAAP.

Other non-participating investments in Reach

Under AGAAP, equity accounting is suspended where the cumulative share of losses and reserve movements have reduced the participating equity investment to zero.

Under USGAAP, equity accounted losses are required to be recognised in net income to the extent that we have other non-participating investments in the equity accounted entity (i.e. preference shares or loans). In fiscal 2003 we ceased equity accounting our Reach investment under AGAAP due to the investment being written down to zero.

In April 2003 we made a capacity prepayment of $230 million (US$143 million) to Reach. This advance accrues interest on a compounding basis at a market reference rate and is to be repaid through the provision of capacity in the future at market prices. This is recorded as a receivable under AGAAP (refer to note 9). Under USGAAP, this amount (including accrued interest) is considered to be a nonparticipating investment in Reach. As such we have continued to equity account our share of the net assets and losses of Reach under USGAAP as an adjustment to the adjusted basis of this receivable.

During fiscal 2004, our share of equity accounted losses and net assets of Reach exceeded the balance of the capacity prepayment and as such we have ceased equity accounting for Reach under USGAAP. Equity accounting was suspended when our share of losses and net assets reduced the capacity prepayment to zero.

The USGAAP adjustment to recognise our share of equity accounted losses of Reach in fiscal 2004, up to the suspension of equity accounting, is $267 million (2003: $82 million). The adjustment to recognise our share of the accumulated other comprehensive income of Reach in fiscal 2004 is $130 million (2003: $22 million loss; 2002: $12 million loss).

The capacity prepayment balance continues to be recorded as a receivable under AGAAP and is restated at the spot rate at year end. Foreign currency translation differences are recorded in the statement of financial performance. For USGAAP these translation differences have been reversed since the suspension of equity accounting. For fiscal 2004, $17 million of foreign currency gains recorded under AGAAP have been reversed for USGAAP.

During fiscal 2004, we, together with our joint venture partner PCCW, provided a US$311 million loan to Reach. Our share of the loan at 30 June 2004 is $226 million. This loan is considered to be impaired for both AGAAP and USGAAP purposes and has been fully provided for. As the adjusted basis of this loan under USGAAP is zero, we have not continued equity accounting for Reach against this loan.

The total net adjustment in the reconciliation of net income to USGAAP in fiscal 2004 for all of these differences is a decrease of $264 million (2003: $665 million increase; 2002: $36 million increase). The total net adjustment included in the reconciliation of shareholders’ equity to USGAAP is $584 million (2003: $696 million; 2002: $41 million).

30(p) Consolidation adjustment for Telstra CSL Limited (CSL)

There are several adjustments that need to be made for the consolidation of CSL for USGAAP purposes.

For AGAAP, gains/losses on a hedge for the purchase of CSL are included in the cost of the acquisition, thereby effecting the determination of goodwill. For USGAAP, gains/losses on hedges of a purchase business combination are recognised in net income. Accordingly, in fiscal 2001, hedging losses of $30 million that were included in the cost of acquisition of CSL for AGAAP, have been recognised in net income under USGAAP.

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Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(p) Consolidation adjustment for Telstra CSL Limited (CSL) (continued)

For AGAAP, purchase price allocations in an acquisition accounted for as a business combination are not tax effected. The tax effect of basis differences arising from purchase price allocations (fair value adjustments) will be recognised in net income as those basis differences reverse. For USGAAP, such basis differences are treated as temporary differences and tax-effected as part of the acquisition accounting.

For AGAAP, acquisition costs of $999 million were written off on acquisition of CSL in January 2001. USGAAP did not allow such a write-off, unless it could be supported by an analysis of the undiscounted cash flows of the entity. As a result of an analysis of undiscounted cash flows relating to CSL, a goodwill write-off was not supportable under USGAAP. Accordingly, the goodwill write-off was reversed and is carried forward as a difference in the reconciliation of shareholders’ equity to USGAAP. This amount was also amortised in fiscal 2002 for USGAAP. For fiscal 2003, $309 million of goodwill was recorded as an impairment loss under USGAAP, based on the transitional goodwill impairment test. Refer to note 30(r) for further information as to the accounting requirements and basis of the impairment.

30(q) Fair Value and General Reserve adjustments

In AGAAP, when we acquire a controlled entity, we are required to restate the net identifiable assets of that controlled entity to fair value. To the extent we have an equity accounted ownership interest in the company prior to consolidation, we are required to recognise our share of the reserve created on consolidation. In USGAAP, this fair value adjustment is offset against goodwill on consolidation. For fiscal 2002, the adjustment to the reconciliation to shareholders equity was $54 million.

In AGAAP, the effect of dilutions of ownership due to equity transactions conducted by third parties are recorded in a reserve. In USGAAP, this is treated as a sale of ownership interest and taken to net income. In fiscal 2003, the adjustment to net income was $2 million loss (2002: $19 million loss).

In fiscal 2002, we had a share of a foreign associated entity’s general reserve credit of $2 million. For USGAAP purposes this reserve was transferred to the foreign currency translation reserve. In fiscal 2004 we disposed of the foreign associated entity and, under AGAAP, transferred our share of the entity’s general reserve and foreign currency translation reserve to retained earnings. Under USGAAP, the total amount transferred of $35 million has been adjusted against our profit recorded on the disposal of the entity.

30(r) Goodwill and other intangible asset adjustments

Under USGAAP, goodwill is no longer amortised but reviewed for impairment annually, or more frequently if certain indicators or triggers arise. Goodwill is tested for impairment at a “reporting unit” level and we have assigned goodwill to reporting units in accordance with the net goodwill balances by legal entity included in note 13.

We completed the initial step of the transitional impairment test within six months of adoption of Statement of Financial Accounting Standards No. 142, “Goodwill and Other Intangible Assets” (SFAS 142), using a discounted cash flow technique to calculate the fair value of the reporting units to identify any impairment in the carrying value of goodwill. As a result we have recorded an impairment loss of $309 million relating to the USGAAP carrying value of goodwill in CSL as a cumulative effect of a change in accounting principle in fiscal 2003.

At 30 June 2003, we identified a further impairment in the USGAAP carrying value of the goodwill in CSL. The fair value of CSL was determined using a discounted cash flow technique. As a result, we have recognised an additional impairment loss of $85 million.

Under AGAAP, goodwill is still amortised over its useful life and we have reversed the goodwill amortised of $125 million for the year ended 30 June 2004 (2003: $178 million) in the reconciliations of net income and shareholders’ equity to USGAAP.

The following table represents adjusted net income per USGAAP and adjusted earnings per share to exclude amortisation expense for goodwill that is no longer amortised:

                         
    Telstra Group
    Year ended 30 June
    2004   2003   2002
    $m
  $m
  $m
Net income per USGAAP
    1,381       3,450       3,898  
Goodwill amortisation
                262  
 
   
 
     
 
     
 
 
Adjusted net income per USGAAP
    1,381       3,450       4,160  
 
   
 
     
 
     
 
 
 
    ¢       ¢       ¢  
 
   
 
     
 
     
 
 
Basic earnings per share per USGAAP (cents)
    10.9       27.0       30.5  
Goodwill amortisation
                2.0  
 
   
 
     
 
     
 
 
Adjusted basic earnings per share per USGAAP (cents)
    10.9       27.0       32.5  
 
   
 
     
 
     
 
 
Diluted earnings per share per USGAAP (cents)
    10.9       26.9       30.4  
Goodwill amortisation
                2.0  
 
   
 
     
 
     
 
 
Adjusted diluted earnings per share per USGAAP (cents)
    10.9       26.9       32.4  
 
   
 
     
 
     
 
 

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Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(r) Goodwill and other intangible asset adjustments (continued)

The following table is a reconciliation of the carrying amount of our goodwill under USGAAP by reportable segment:

                                 
    Telstra Group
    Telstra            
    Business &   Telstra        
    Government   International   Other   Total
    $m
  $m
  $m
  $m
Carrying amount of goodwill (USGAAP) at 30 June 2002
    50       2,700       50       2,800  
Additional goodwill recognised
          71             71  
Impairment losses
          (394 )           (394 )
Foreign currency translation adjustment
          (365 )           (365 )
 
   
 
     
 
     
 
     
 
 
Carrying amount of goodwill (USGAAP) at 30 June 2003
    50       2,012       50       2,112  
Additional goodwill recognised
    23             186       209  
Foreign currency translation adjustment
    2       (50 )           (48 )
 
   
 
     
 
     
 
     
 
 
Carrying amount of goodwill (USGAAP) at 30 June 2004
    75       1,962       236       2,273  
 
   
 
     
 
     
 
     
 
 

Intangible assets subject to amortisation

Our intangible assets still subject to amortisation are brandnames, customer bases, and patents, trademarks and licences. The carrying amount of these intangibles are disclosed in note 13. The following table represents the estimated aggregate amortisation expense for other intangible assets which are still amortised under USGAAP:

                                         
    Telstra Group
    Year ended 30 June
    2005   2006   2007   2008   2009
    $m
  $m
  $m
  $m
  $m
Estimated aggregate amortisation expense
    121       114       78       41       41  
 
   
 
     
 
     
 
     
 
     
 
 

Intangible assets not subject to amortisation

On 5 March 2004, we acquired 100% of the share capital of Trading Post (Australia) Holdings Pty Ltd. As part of this acquisition we recognised $448 million of mastheads. These mastheads are not amortised under AGAAP or USGAAP as we have determined that they have indefinite lives. Our mastheads are disclosed in note 13.

Translation of goodwill and other intangible assets

Goodwill and other intangible assets recognised as a result of the acquisition of a controlled foreign entity are translated at their historical foreign currency translation rate under AGAAP as they arise in $A. Under USGAAP, using the current rate method, translation is performed at the spot rate at year end. Amortisation of intangible assets subject to amortisation (and goodwill in fiscal 2002) is translated using the weighted average rate. Adjustments have been made to restate amortisation at the weighted average exchange rate and to adjust the ending goodwill and other intangible asset balances for fluctuations in the functional currency of the controlled foreign entity.

The total net adjustments included in the reconciliation of shareholders’ equity to USGAAP resulting from the decrease to the ending balance of goodwill and other intangibles is $514 million (2003: $480 million; 2002: $115 million). The net adjustments above resulted in an increase to amortisation for USGAAP in fiscal 2004 of $3 million (2003: $nil; 2002: $52 million). From fiscal 2003 goodwill under USGAAP is no longer amortised.

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Notes to the Financial Statements (continued)

30. United States generally accepted accounting principles disclosures (continued)

Notes to the reconciliations to financial reports prepared using USGAAP (continued)

30(s) Consolidation of variable interest entities

AGAAP requires consolidation of an entity where we are able to dominate decision making, directly or indirectly, relating to the financial and operating policies of that entity to enable it to operate with us in achieving our objectives. Ownership percentage as a single factor does not determine consolidation under AGAAP.

Under USGAAP, we have adopted FASB Interpretation No. 46 revised December 2003 (FIN 46), “Consolidation of Variable Interest Entities”, in accordance with the effective dates outlined in FIN 46. In general, a variable interest entity is any legal structure used to conduct activities or hold assets that either:

  has an insufficient amount of equity to carry out its principal activities without additional subordinated financial support;

  has a group of equity owners that are unable to make significant decisions about its activities; or

  has a group of equity owners that do not have the obligation to absorb losses or the right to receive returns generated by its operations.

FIN 46 requires a beneficiary to consolidate a variable interest entity if it is the primary beneficiary of that entity. The primary beneficiary is defined as having a variable interest in a variable interest entity that will absorb a majority of the entity’s expected losses, receive a majority of the entity’s expected residual returns (if no party absorbs a majority of the entity’s expected losses), or both.

We have identified the following variable interest entities for which we are considered to be the primary beneficiary and as such consolidate under USGAAP:

  Telstra Employee Share Ownership Plan Trust (TESOP97)

  Telstra Employee Share Ownership Plan Trust II (TESOP99)

  Telstra Growthshare Trust

Under AGAAP we do not consolidate or equity account these entities. For further information regarding TESOP97, TESOP99 and the Telstra Growthshare Trust, refer to note 19.

Telstra Growthshare Trust

The Telstra Growthshare Trust has purchased $117 million worth of shares in Telstra Corporation Limited at 30 June 2004. This represents a total of 20,956,641 shares. The purchase of these shares has been fully funded by Telstra Corporation Limited. Under USGAAP these shares are recorded as a reduction in total share capital under the heading of “stock held by employee share plan trusts”. These shares are not considered to be outstanding for the purposes of computing basic and diluted earnings per share.

Cumulative Trust contributions made by Telstra Corporation Limited to the Telstra Growthshare Trust from commencement up to 30 June 2004 totalled $49 million. These contributions were recorded as compensation expense under AGAAP and prior to the adoption of FIN 46 were reversed against additional paid in capital for USGAAP purposes. These contributions are used by the Trust to purchase Telstra shares on market to underpin the issue of restricted shares, performance right and deferred share options. On consolidation of the Trust, these contributions are now recorded against additional paid in capital under USGAAP.

Telstra Corporation Limited provides a loan to the Telstra Growthshare Trust to purchase shares on market to underpin the issue of options. The loan balance at 30 June 2004 is $65 million. On consolidation of the Trust, this loan is eliminated, together with any associated interest.

30(t) Recently issued Australian accounting standards

A number of new accounting standards have been issued by the Australian Accounting Standards Board (AASB) that have not yet been adopted for AGAAP. A summary of the standards appears in note 1.3.

We will also be required to adopt the Australian equivalents of International Financial Reporting Standards (IFRS), as issued by the AASB, for the half-year ending 31 December 2005 and year ending 30 June 2006. A summary of the significant areas of impact of adopting IFRS appears in note 1.4.

Some of these standards, once adopted, will result in certain adjustments in the reconciliations of net income to USGAAP and shareholders’ equity to USGAAP no longer being required.

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Directors’ Declaration

This directors’ declaration is required by the Corporations Act 2001 of Australia.

The directors of Telstra Corporation Limited have made a resolution that declared:

(a)   the financial statements and notes, set out on pages 190 to 345 of Telstra Corporation Limited and the Telstra Group:

    (i) comply with the Accounting Standards, Corporations Regulations and Urgent Issues Group Consensus Views;
 
    (ii) give a true and fair view of the financial position as at 30 June 2004 and performance, as represented by the results of the operations and cash flows, for the year ended 30 June 2004; and
 
    (iii) in the directors’ opinion, have been made out in accordance with the Corporations Act 2001.

(b)   at the date of this declaration, in the directors’ opinion, there are reasonable grounds to believe that Telstra Corporation Limited will be able to pay its debts as and when they become due and payable in Australia; and
 
(c)   at the date of this declaration there are reasonable grounds to believe that the members of the extended closed group identified in note 23(1) to the full financial statements, as parties to a Deed of Cross Guarantee, will be able to meet any obligations or liabilities to which they are, or may become subject to, under the Deed of Cross Guarantee described in note 23(1).

For and on behalf of the board

     
-s- Donald McGauchie AO
  -s- Ziggy Switkowski
Donald McGauchie AO
Chairman
  Ziggy Switkowski
Chief Executive Officer and
Managing Director

Date: 12 August 2004
Melbourne, Australia

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Independent Audit Report to the Members of Telstra Corporation Limited

This report is included solely for the purpose of incorporation in Telstra Corporation Limited’s Annual Report 2004 as filed with the Australian Stock Exchange and the Australian Securities and Investments Commission.

Scope

The financial report and directors’ responsibility

The financial report comprises the statement of financial position, statement of financial performance, statement of cash flows, statement of changes in shareholders’ equity, accompanying notes to the financial statements, and the directors’ declaration for Telstra Corporation Limited (the Telstra Entity) and the consolidated entity, for the year ended 30 June 2004. The consolidated entity comprises both the Telstra Entity and the entities it controlled during that year (the Telstra Group).

The directors of the Telstra Entity are responsible for preparing a financial report that gives a true and fair view of the financial position and performance of the Telstra Entity and the Telstra Group, and that complies with Accounting Standards in Australia, in accordance with the Corporations Act 2001. This includes responsibility for the maintenance of adequate accounting records and internal controls that are designed to prevent and detect fraud and error, and for the accounting policies and accounting estimates inherent in the financial report.

Audit approach

I have conducted an independent audit of the financial report in order to express an opinion on it to the members of the Telstra Entity. The audit was conducted in accordance with the Australian National Audit Office Auditing Standards, which incorporate the Australian Auditing and Assurance Standards, in order to provide reasonable assurance as to whether the financial report is free of material misstatement. The nature of an audit is influenced by factors such as the use of professional judgement, selective testing, the inherent limitations of internal control, and the availability of persuasive rather than conclusive evidence. Therefore, an audit cannot guarantee that all material misstatements have been detected.

Audit procedures were performed to assess whether in all material respects, the financial report presents fairly in accordance with the Corporations Act 2001, Accounting Standards and other mandatory professional reporting requirements in Australia, a view that is consistent with my understanding of the Telstra Entity’s and the Telstra Group’s financial position and their performance as represented by the results of their operations and cash flows.

I formed my audit opinion on the basis of these procedures, which included:

  examining, on a test basis, information to provide evidence supporting the amounts and other disclosures in the financial report, and

  assessing the appropriateness of the accounting policies and disclosures used and the reasonableness of significant accounting estimates made by the directors.

I have also audited the explanation and quantification of the major differences between Australian generally accepted accounting principles compared to United States of America generally accepted accounting principles, which is presented in note 30 to the financial statements. I have audited note 30 in order to form an opinion whether in all material respects, it presents fairly, in accordance with Accounting Standards and other mandatory professional reporting requirements in Australia and United States of America generally accepted accounting principles, the major differences between Australian and United States of America generally accepted accounting principles.

While I considered the effectiveness of management’s internal controls over financial reporting when determining the nature and extent of the procedures, the audit was not designed to provide assurance on internal controls. Audit procedures were performed to assess whether the substance of business transactions was accurately reflected in the financial report. These and the other procedures did not include consideration or judgment of the appropriateness or reasonableness of the business plans or strategies adopted by the directors and management of the Telstra Entity.

Independence

I am independent of the Telstra Entity, and have met the independence requirements of Australian professional ethical pronouncements and the Corporations Act 2001.

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Independent Audit Report to the Members of Telstra Corporation Limited (continued)

Audit opinion

In my opinion, the financial report of the Telstra Entity is in accordance with:

(a)   the Corporations Act 2001 including:

(i)   giving a true and fair view of the financial position of the Telstra Entity and the Telstra Group as at 30 June 2004 and of their performance for the year ended on that date; and
 
(ii)   complying with Accounting Standards in Australia and the Corporations Regulations 2001; and

(b)   other mandatory professional reporting requirements in Australia.

Further, in my opinion, note 30 to the financial statements presents fairly the major differences between Australian and United States of America generally accepted accounting principles.

-s- P. J. Barrett

P. J. Barrett
Auditor-General

Date: 12 August 2004
Melbourne, Australia

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Report of Independent Registered Public Accounting Firm to the Shareholders and Board of Directors of Telstra Corporation Limited

This report is included solely for the purpose of incorporation in Telstra Corporation Limited’s Annual Report 2004 on Form 20-F as required by the United States Securities Exchange Act of 1934 and the rules and regulations promulgated there under.

We have audited the accompanying consolidated balance sheets of Telstra Corporation Limited and its subsidiaries as of 30 June 2004 and 2003, and the related consolidated statements of income, shareholders’ equity and cash flows for each of the three years in the period ended 30 June 2004, all expressed in Australian dollars. These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements based on our audits.

We conducted our audits in accordance with Australian Auditing Standards and the standards of the Public Company Accounting Oversight Board (United States of America). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of Telstra Corporation Limited and its subsidiaries at 30 June 2004 and 2003 and the consolidated results of their operations and their cashflows for each of the three years in the period ended 30 June 2004, in conformity with Australian generally accepted accounting principles.

Australian generally accepted accounting principles vary in certain significant respects from United States of America generally accepted accounting principles. The application of the latter would have affected the determination of consolidated net income expressed in Australian dollars for each of the three years ended 30 June 2004, and the determination of consolidated shareholders’ equity, also expressed in Australian dollars, at 30 June 2004, 30 June 2003 and 30 June 2002, to the extent summarised in note 30 to the consolidated financial statements.

     
 
  (ERNST & YOUNG)
 
 
  Ernst & Young
 
 
  Date: 12 August 2004
Melbourne, Australia

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Corporate Social Responsibility

At Telstra we have a values-based approach to how we do business, leading us beyond legal compliance to make a positive contribution to the industries and communities in which we participate. Being a successful company is not just about financial performance, it is also about being a good corporate citizen, living our Telstra Values in every decision we make, every day.

In October 2003, we released our first report on our performance in areas that fall into our definition of corporate social responsibility (CSR). The report aimed to provide an overview of our impact, performance and future commitments across four categories - the community, environment, economy and industry. The report was presented as a short booklet which can be found on our website, www.telstra.com.au/ communications/csr. We intend to produce an online report for this year’s CSR performance and commitments.

During fiscal 2004, CSR was allocated as a responsibility to the Community Relations Group of Corporate Relations, part of the Regulatory, Corporate and Human Relations business unit. However, all parts of the business have accountability for their own CSR activities. We have begun working through how CSR may be integrated long term into our operations. We participated in the first Australian CSR Index survey devised by Business in the Community in the UK and conducted by St James Ethics Centre. The results of this review will contribute to our future considerations and planning.

Key examples of our efforts in the areas of the community, environment, economy and industry during fiscal 2004 include the following:

  The community - Telstra Friends, one of Australia’s largest corporate volunteer programs with more than 4,000 volunteers, donated over 19,000 hours at more than 300 community events and raised in excess of $185,000 for charities. New sponsorships included the onTrac@PeterMac program for adolescent and young adult cancer care and a specialist Burns Unit of the Royal Perth Hospital. Now in its third year, the Telstra Foundation® continues to support Australian children and young people through its program of grants. During the Tamworth floods in January, we assisted the community with interim services, prompt service restoration and the support of volunteers manning the emergency support hotline.
 
  Environment - Two key initiatives resulted in resource minimisation and waste re-use in Telstra during the year. These were a national Green Office Program aimed at reducing the environmental impacts of office activities and the establishment (with a number of partners) of a system to collect and treat water from our pits for re-use in council parks and sports fields, recycling an increasingly precious resource.
 
  Economy - We are a major taxpayer. We also pay dividends to shareholders, reinvest profits into our network and develop new opportunities for our business which often result in a benefit to the overall industry. Managing our costs, including their impact on our workforce levels, remains one of the most challenging issues facing Telstra as we continue to strive for excellent and cost-competitive service to customers.
 
  Industry - We play a lead role with the Australian Mobile Telecommunications Association (AMTA). Working with AMTA and the Mobile Carriers Forum, we developed an education video aimed at raising public awareness of electromagnetic energy from mobiles. We collaborated with AMTA and other mobile phone carriers to implement the IMEI (serial number) blocking process across all mobile phone carriers, making a lost or stolen mobile phone virtually useless. We also continued our ‘Drive Safe’ campaign highlighting the dangers of SMS while driving.

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Occupational Health and Safety

We believe that all workplace disease and injury is preventable and we are committed to providing a safe workplace that is free from injury and disease. Telstra Care, our health and safety management system, focuses on leadership in safety, together with measurable accountabilities, through all levels of management. Each year we undertake an extensive schedule of occupational health and safety audits with the aim of continually improving safety at work.

As a result of the Telstra Group’s activities, during fiscal 2004:

  Lost-Time Incidents (LTIs) reduced by 26% to 265;
 
  Lost-Time Incident Frequency Rate (measured by the number of LTIs per million hours worked) reduced from 5.4 to 4.4, with many of our business units achieving single digit or lower frequency rates; and
 
  the number of open worker’s compensation claims decreased by 18% to 2491.

In spite of this continued improvement, injuries unfortunately still occur. In fiscal 2004, one of our employees died in a motor accident while travelling to a customer and of the 265 LTIs, 9 employees were incapacitated for more than a month and 55 employees required emergency medical treatment or treatment in a hospital due to work related incidents.

In line with our emphasis on reporting and investigating all incidents that have caused or have the potential to cause damage, 167 dangerous occurrences were reported. These are work-related incidents that could have caused death, serious injury or incapacity to a person, but did not.

Under our Telstra Care health and safety management system, in the past year we have:

  completed more than 70 external occupational health and safety audits across office and field based areas throughout Australia, taking the total to over 570 since the audit program commenced in December 1997;
 
  extended the field-based audits in order to comprehensively cover our vast rural areas;
 
  continued our safety behaviour program with:

  the development of an “Inspiration” series of videos;
 
  focus groups examining safety culture; and
 
  24/7 dinners for staff and their partners to raise the awareness of safety 24 hours a day, 7 days a week;

  commenced an employee wellbeing program by releasing an on-line community services directory to assist our staff in managing lifestyle factors that affect their health and wellbeing;
 
  provided forums examining health and work organisation issues for call centre managers; and
 
  introduced procedures to initiate return to work activities after only 2 days of incapacity following injury.

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Environment

We aim to achieve a sustainable method of operating that integrates environmental, social and economic considerations. This focus resulted in Telstra being rated the top environmental performer and second overall performer in the Corp Rate Project, released in April 2004. The Corp Rate Project was a rating analysis of the corporate responsibility performance of the ASX top 50 companies during fiscal 2003 and was the result of a collaboration between the Australian Consumers’ Association, Australian Conservation Foundation and Oxfam Community Aid Abroad.

We are dedicated to setting the standard for environmental performance in our industry by pursuing world’s best practice in environmental management. As an organisation, we are open and responsive to the environmental concerns of both the community and Government and have recently assisted Environment Australia on the formulation of the National Environmental Protection Measures. We regularly monitor, audit and publicly report on our environmental progress. Key environmental reports produced in fiscal 2004 include:

  The Public Environment Report;
 
  The National Packaging Covenant Annual Report;
 
  The Greenhouse Challenge Progress Report; and
 
  The National Environmental Protection Measures Report.

We aim to improve the environmental performance of our staff, contractors and customers by minimising reliance on transport through the use of online, audio and visual communications and by replacing paperbased and resource-intensive ways of transferring information. We also work constructively with stakeholders in improving the management of environmental issues emanating from our infrastructure work. In this regard, we have collaborated with the Tasmanian Department of Primary Industries, Water and Environment to rectify damage caused by contractors when locating a power supply to a mobile telecommunications tower on Flinders Island and damage to a grass species when trenching was carried out.

Further initiatives in fiscal 2004 include the following:

  We rolled-out a national Green Office Program with the aim of reducing the environmental impacts of office activities and to deliver major savings through:

  more efficient energy use;
 
  reduced use of paper and stationery items; and
 
  increased recycling rates;

  We worked in conjunction with the City of Port Phillip in Melbourne, Barry Bros. Specialised Services (waste management), CitiPower (electricity) and South East Water (water retailer) to pilot and establish a system that collects water in our street pits and treats this water for re-use in council parks and sports fields;
 
  Through our participation in the eTree program, of which we are a foundation member, we currently donate to Landcare Australia $2 for every shareholder who chooses to receive all of their communications from us electronically and $1 for those shareholders who choose just to receive electronic shareholder reports and notices of meetings from us. During fiscal 2004, we donated over A$125,000 to Landcare Australia through this initiative;
 
  We were a finalist in the Greenhouse Challenge Awards;

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Environment

  In June 2003, we joined our employees with salary sacrifice vehicles in Greenfleet. Greenfleet is a not - for- profit environmental organisation that specialises in reducing the environmental impacts of greenhouse gas emissions from vehicles through tree-planting programs. Nearly 16,000 ‘Telstra trees’ were planted in May 2004 at Point Sturt in South Australia as part of the Murray Darling Rescue Program; and
 
  We continued:

  Our Green Purchasing and Vendor Award programs that encourage our suppliers and contractors to achieve sound environmental performance;
 
  More than a decade of sponsorship of the Banksia Awards, the premier environmental awards in Australia that recognise members of the community for their positive contribution to the environment; and
 
  Our recycling of thousands of kilograms of mobile phones from Telstra shops and directories through the Book Muncher® initiatives undertaken through Sensis.

More information on Telstra’s environmental management system, policy and performance is available at www.telstra.com.au/environment.

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Freedom of Information

Freedom of Information Act 1982 (Cwth)

This statement is made in accordance with section 8 of the Freedom of Information Act 1982 (Cwth) (FOI Act). The FOI Act gives a right of access, subject to exemptions and exceptions, to documents of the Telstra Entity. We are exempt from the operation of the FOI Act in relation to documents in respect of our commercial activities.

Functions

The particulars and functions of the Telstra Entity are set out in detail in this annual report. From time to time, the Telstra Entity may make decisions regarding the supply of telecommunications services and matters incidental, ancillary or complementary to the supply of telecommunications services that may affect members of the public.

Organisation

An outline of our organisation is given under “Information on the Company - Organisational structure”.

Consultative arrangements

Consultative arrangements exist between us, a number of groups with specific interests, as well as a wide range of groups including:

  the Telstra Consumer Consultative Council (residential, Single Office and Home Office customers);
 
  our Disability Forum and Disability Equipment Program Customer Advisory Group (customers with a disability); and
 
  the Low Income Measures Assessment Committee (low income Australians).

We also liaise with:

  the National Farmers Federation (rural and regional customers); and
 
  the Australian Telecommunications Users Group (business and general).

Categories of documents

We produce and/or retain numerous documents, including documents that are available to the public free of charge. Documents available to the public free of charge include our Customer Service Charter, our Standard Form of Agreement with customers, product and service brochures and our annual report. These and certain other categories of documents are available from our website, www.telstra.com.

The categories of documents that we produce and/or retain relate to the provision of telephone lines and customer premises equipment to homes and businesses, the provision of local, long distance and international telephone calls, the provision of payphones and provision of mobile, data, Internet and online services. There are also documents relating to wholesale services provided to other carriers and carriage service providers.

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Freedom of Information

Freedom of information requests

Initial enquiries concerning requests for access to documents or amendment of personal records under the FOI Act may be directed to:

Telstra’s Information Access Unit
Locked Bag 5691
Melbourne Vic 3001

or:

Information Access Unit
Telstra Corporation Limited
Level 38
242 Exhibition Street
Melbourne Vic 3000

Telephone enquiries should be directed to the Information Access Manager on (03) 9632 3376.

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Telstra Corporation Limited and controlled entities

Glossary

1xRTT (One Times Radio Transmission Technology): a 3G development of CDMA technology for high speed packet switched data

2.5G: technology designed to expand the bandwidth and data handling capacity of existing mobile telephony systems such as GSM using GPRS

3G: third generation technology designed to further expand the bandwidth and functionality of existing mobile telephony systems beyond 2.5G

ACA: Australian Communications Authority

ACCC: Australian Competition and Consumer Commission

Access line: a fixed or wireless local access connection between a customer’s premises and a carrier’s local switch

ACIF: Australian Communications Industry Forum

ACT: Australian Capital Territory

ADR: American depositary receipt

ADS: American depositary share

ADSL (Asymmetric Digital Subscriber Line): a technology for transmitting digital information at a high bandwidth on existing copper phone lines

AGAAP: generally accepted accounting principles in Australia

ARPANSA (Australian Radiation Protection and Nuclear Safety Agency): a Commonwealth Government agency responsible for protecting the health and safety of people and the environment from the harmful effects of radiation

ARPU: average revenue per user

ASX: Australian Stock Exchange Limited

ATM (Asynchronous Transfer Mode): a high bandwidth, low delay technology for transmitting voice, data and video signals

Bandwidth: the capacity of a communication link

Broadband network: a network providing high speed services delivered at greater than 200 kbps

Carriage service provider: a person that supplies a telecommunications service to the public using Carrier network infrastructure

Carrier: a licensed owner of certain specified transmission infrastructure that is used to supply telecommunications carriage services to the public; any person holding a carrier licence

CDMA (Code Division Multiple Access): a mobile telephone system based on digital transmission

Churn (where expressed as a rate): the rate at which subscribers to a service disconnect from the service. Churn is usually expressed as total disconnects for a period divided by the average number of customers for that period

Churn (where expressed as an activity): the transfer of a customer’s telecommunications service from one supplier to another. In the case of a transfer involving a resale arrangement, no disconnection occurs and a churn relates to a change in the legal entity responsible for a telecommunications service or account

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Telstra Corporation Limited and controlled entities

Glossary

Communications Minister: the Commonwealth Minister for Communications, Information Technology and the Arts

Commonwealth: Commonwealth of Australia

Corporations Act and Australian Corporations Act: Corporations Act 2001 (Cwth)

CPE: customer premises equipment

CSG: customer service guarantee

CSL: Hong Kong CSL Limited

DCITA: the Commonwealth Department for Communications, Information Technology and the Arts

DDSO: digital data service obligation

Declared Services: a particular telecommunications service or other service that facilitates the supply of telecommunications services that is subject to the regulated access regime. The ACCC has the responsibility for determining declared services, based on public inquiries

e-commerce: e-commerce includes buying and selling electronically over a network

EFTPOS: electronic funds transfer at point of sale

EME: electromagnetic energy

Frame relay: a packet switching technology for voice, data and video signals which uses packets of varying length, or frames. Frame relay can be used with any data protocol

Government: the Government of the Commonwealth of Australia

GPRS (General Packet Radio Service): a service that will allow compatible mobile phones and mobile data devices to access Internet and other data networks on a packet basis. The devices can remain connected to the Internet and send or receive data information and e-mail at any time

GSM (Global System for Mobile Communications): a mobile telephone system based on digital transmission

HFC (hybrid-fibre coaxial): a shared broadband access architecture using optical fibre between exchanges and hubs in suburban streets, and coaxial cables between the hubs and customers to carry FOXTEL subscription television and BigPond cable services

IN (intelligent network): a telecommunications network architecture employing computers to customise telecommunications services for unique user needs

INP: inbound number portability

IP: Internet protocol

IP-VPN: Internet protocol virtual private network

ISDN (Integrated Services Digital Network): a digital service providing switched integrated access to voice, data and video

ISP (Internet Service Provider): an Internet service provider provides the link between an end user and the Internet by means of a dial-up or broadband service. An ISP is also likely to provide help desk, web hosting and e-mail services to the end user. An ISP may connect to the Internet via their own backbone or via services acquired from an Internet access provider

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Telstra Corporation Limited and controlled entities

Glossary

LAN (local area network): a short distance data communications network used to link computers and other equipment

MNP: mobile number portability

Number portability: the ability of end users to keep their telephone number when they change their service from one telecommunications network to another

PABX (Private Automated Branch Exchange): telephone equipment on a customer’s premises seen as terminal equipment on the public network

Preselection: the ability of a customer to choose a service provider to provide a basket of services including national and international long distance and fixed to mobile services. Preselection is on a “permanent” basis when the customer selects a provider for all such calls placed without an override code

PSTN (Public Switched Telephone Network): our national fixed network delivering basic and enhanced telephony services

REACH: Reach Ltd, a 50:50 joint venture with PCCW Limited

RDN (routed data network): a national core infrastructure platform for Telstra IP networks

Reseller: non-carrier providers of telecommunications services

SDN (switched data network): a national core network, with international extension, for delivery of Frame Relay and ATM business data products and underlying transport for a range of data, voice and IP products

SIO: services in operation

SME: small and medium enterprises

SMS: short messaging service

TCW: Telstra Country Wide

Telecommunications Act: Telecommunications Act 1997 (Cwth)

Telstra or Telstra Group: Telstra Corporation Limited and its controlled entities as a whole

Telstra: a registered trademark of the Telstra Entity

Telstra Act: Telstra Corporation Act 1991 (Cwth)

Telstra Entity: Telstra Corporation Limited

TIO: Telecommunications Industry Ombudsman

TPA: Trade Practices Act 1974 (Cwth)

TSLRIC: total service long run incremental cost

ULL (Unconditioned Local Loop): one or more twisted copper pairs between the exchange and the network boundary at a customer’s premises

US: United States of America

USGAAP: generally accepted accounting principles in the US

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Telstra Corporation Limited and controlled entities

Glossary

USO (Universal Service Obligation): obligation imposed on carriers to ensure that standard telecommunications services are reasonably available to all persons in the universal service area

WAN: wide area network

WAP: wireless application protocol

WDM (wave division multiplexing): a technique used in optical fibre transmission for using different wavelengths of light (on the same fibre) to send data, increasing network capacity without the need for laying new cable

WHO: World Health Organisation

Wireless Local Loop: a range of radio technologies used to provide fixed access to customers in lieu of copper

xDSL: term used to describe various forms of digital subscriber line technologies that can provide very high speed service using existing copper lines

: Trade Mark of Telstra Corporation Limited ABN 33 051 775 556

®: Registered Trade Mark of Telstra Corporation Limited ABN 33 051 775 556

^: Iridium is a registered Trade Mark of Iridium Satellite LLC

# : RiskMetrics is a registered Trade Mark of Benfield Greig Australia Pty Ltd

*: CHESS is a registered Trade Mark of McDonnell Information Systems Group Plc

: Trading Post is a registered Trade Mark of Research Resources Pty Ltd

@: Just Listed is a Trade Mark of Trading Post Australia Pty Ltd

F: Autotrader is a Trade Mark of WA Auto Trader Pty Ltd

å: Zest for Life is a Trade Mark of The Melbourne Trading Post Pty Ltd

µ: Invizage is a registered Trade Mark of Invizage Pty Ltd

: Optus is a registered Trade Mark of SingTel Optus Pty Limited

~: Blackberry is a registered Trade Mark of Research in Motion

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Telstra Corporation Limited and controlled entities

Total Year Financial Summary

                                         
    2004   2003   2002   2001   2000
    A$m
  A$m
  A$m
  A$m
  A$m
Sales revenue
    20,737       20,495       20,196       18,679       19,343  
Total revenue (including interest)
    21,335       21,700       20,928       23,086       20,567  
EBITDA(1)
    10,175       9,170       9,483       9,834       8,563  
Profit before income tax expense
    5,848       4,928       5,446       6,297       5,349  
Net profit after minorities
    4,118       3,429       3,661       4,058       3,677  
Dividends declared for the fiscal year
    3,284       3,474       2,830       2,445       2,316  
Dividends declared per share (cents per share)
    26.0       27.0       22.0       19.0       18.0  
Total assets
    34,993       35,599       38,219       38,003       30,578  
Gross debt
    11,854       12,272       13,726       13,990       9,821  
Net debt
    11,167       10,972       12,268       12,505       8,877  
Shareholders’ equity
    15,361       15,422       14,106       13,722       11,602  
Capital expenditure and investments
                                       
(including capitalised interest)
    (3,757 )     (3,437 )     (3,777 )     (7,712 )     (5,428 )
Free cash flow
    4,163       4,565       3,840       229       1,651  
Financial ratios
                                       
Return on average assets
    19.4 %     16.3 %     17.5 %     21.6 %     21.1 %
Return on average equity
    26.8 %     23.2 %     26.8 %     32.7 %     33.7 %
EBIT interest cover (times) (1)
    8.3       6.4       7.0       9.0       8.5  
EBITDA interest cover (times) (1)
    12.9       10.2       10.7       12.7       12.4  
Gross debt to capitalisation(2)
    43.6 %     44.3 %     49.3 %     50.5 %     45.8 %
Net debt to capitalisation(3)
    42.1 %     41.6 %     46.5 %     47.7 %     43.3 %
Net debt to EBITDA (1)
    1.1       1.2       1.3       1.3       1.0  


(1)   Earnings before interest, income tax expense, depreciation and amortisation (EBITDA) reflects our net profit prior to including the effect of interest revenue, borrowing costs, income taxes, depreciation and amortisation. Similarly, earnings before interest and income tax expense (EBIT) reflects our net profit prior to including the effects of interest revenue, borrowing costs and income taxes. EBITDA and EBIT are not USGAAP measures of income or cash flow from operations and should not be considered as an alternative to net income as an indication of our financial performance or as an alternative to cash flow from operating activities as a measure of our liquidity. EBITDA and EBIT are useful to investors because analysts and other members of the investment community largely view them as key and widely recognised measures of operating performance.
 
(2)   Based on gross debt (total current and non-current borrowings) as a percentage of gross debt plus shareholders’ equity.
 
(3)   Based on net debt (gross debt less liquid interest-bearing assets) as a percentage of net debt plus shareholders’ equity.

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investor information

Financial Calendar 2005

         
10
  Feb   Half year results announcement
24
  Mar   Ex-dividend share trading commences
1
  Apr   Record date for interim dividend
29
  Apr   Interim dividend paid
11
  Aug   Annual results announcement
26
  Sep   Ex-dividend trading commences
30
  Sep   Record date for final dividend
20
  Oct   Annual General Meeting
31
  Oct   Final dividend paid
      Note: Timing of events may be subject to change

contact details

Telstra Corporation Limited

Incorporated in the Australian
Capital Territory

Telstra is listed on Stock Exchanges
in Australia, New Zealand (Wellington),
and USA (New York)

Telstra Switch Board

Australia: 1300 368 387
All other: +61(8) 8308 1721

Registered Office

Level 41, 242 Exhibition Street
Melbourne Victoria 3000 Australia

Douglas Gration
Company Secretary
Ph: +61(3) 9634 6400

Principal Australian Office

242 Exhibition Street

Melbourne Victoria 3000 Australia

Investor Relations Unit

Level 36,242 Exhibition Street
Melbourne Victoria 3000 Australia

David Anderson
General Manager
Ph: +61(3) 9634 8632

The Telstra Share Registrar

ASX Perpetual Registrars Limited
PO Box 14300
Melbourne Victoria 8001 Australia

Shareholder Enquiries

Australia: 1300 88 66 77
All other: +61(3) 9615 9126
email: telstra@asxperpetual.com.au
website: www.asxperpetual.com.au/telstra
Facsimile: +61(3) 9615 9911

Annual Report Hotline

To receive further copies of the
Annual Review or copies of the detailed
Annual Report, please call 1300 88 66 77

Website

This Report and the Annual Review
may also be found via Telstra’s Investor
Relations home page at:
http://www.telstra.com.au/communications
/shareholder

Depositary for American
Depositary Receipts

The Bank of New York
101 Barclay Street – 22 W
New York, New York 10286
Ph: +1(212) 815 5838
Facsimile: +1(212) 571 3050

Designed and produced by The Ball Group Melbourne and Sydney TEL0059 9/04

 


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(PICTURE)

 


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(PICTURE)

 


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Welcome to Telstra’s 2004 Annual Review. The Annual Review is a ‘short form’overview, designed to provide you with a concise summary of Telstra’s activities and financial performance for the year ended 30 June 2004.

The Annual Review does not represent or summarise all publicly available information about Telstra. There is other publicly available information about Telstra in Telstra’s full Annual Report, as well as information provided to the Australian Stock Exchange and the Australian Securities & Investments Commission. To obtain a free copy of the Annual Report please call 1300 88 66 77.

Electronic Communications

The Annual Review, Annual Report and a variety of public information on Telstra are available through the Internet at http://telstra.com.au/communications/shareholder

Shareholders also have the option of receiving Telstra’s communications including the Annual Review and Annual General Meeting materials electronically. For further information please refer to our investor information section on page 60.

Nothing in this Annual Review is or should be taken as an invitation or application or offer to subscribe for or buy securities in Telstra.

Telstra Corporation Limited ABN 33 051 775 556.

investor information

Financial Calendar 2005

         
10
  Feb   Half year results announcement
24
  Mar   Ex-dividend share trading commences
1
  Apr   Record date for interim dividend
29
  Apr   Interim dividend paid
11
  Aug   Annual results announcement
26
  Sep   Ex-dividend trading commences
30
  Sep   Record date for final dividend
20
  Oct   Annual General Meeting
31
  Oct   Final dividend paid
      Note: Timing of events may be subject to change

Annual General Meeting

Telstra’s 2004 Annual General Meeting will be held on Thursday 28 October 2004 at the Melbourne Convention Centre. Your Notice of Meeting contains details about the location and meeting time.

Dividend Payment

A final fully franked dividend of 13 cents per share will be paid on 29 October 2004 to shareholders registered on the Telstra Share Register on 24 September 2004.

PAGE 2

management discussion

P.2 message from our Chairman and CEO

P.6 senior management and executive officers

P.8 Telstra and the telecommunications industry

PAGE 12

business review

P.12 fixed line

P.14 mobile

P.16 data & internet

P.18 advertising & media

P.20 international

P.22 product & service innovations

P.24 corporate social responsibility

PAGE 26

investor information

P.26 board of directors

P.28 directors’ report

P.42 concise financial report

P.60 investor information

 


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Telstra has generated strong cash flows. This has allowed us to increase dividends (excluding special dividends) to shareholders for the full year to 30 June 2004, as well as completing a $1 billion share buy-back. We expect to return further cash to shareholders in the future by declaring dividends at approximately 80% of our normal profit1 after tax and undertaking capital management initiatives that will return approximately $1.5 billion per annum for the next three years, subject to maintaining the Board’s target balance sheet ratios.

FINANCIAL HIGHLIGHTS

(BAR CHART)

Sales revenue has increased to $20,737 million. Mobile services, Internet and IP Solutions and advertising and directories all strongly contributed to the growth.

Net profit after minorities increased by 20.1% to $4,118 million, compared to fiscal 2003 in which there was a $965 million write down of the investment in our 50% owned joint venture REACH Ltd.

Total dividends per share increased by 8.3% on the prior year* dividends to a total of 26 cents per share for the year.

* Note this excludes a special interim dividend of 3 cents per share.

1 Excluding the impact of write downs in assets and investments or other similar unusual items.

www.telstra.com.au/comunications/shareholder

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MESSAGE FROM OUR CHAIRMAN AND CEO

    Dear shareholders,
 
    We have produced another solid result this year. Our reported profits and cash flows set new highs for Telstra. The year saw momentum build across all our businesses in Australasia, leaving us well positioned for the year ahead.
 
    Our message this year is that Telstra is further increasing its commitment to customers to drive shareholder value.
 
    Telstra’s customers are expecting more of Telstra. Our customers are looking to us to simplify the vast array of choices they have as they embrace new communication products and services.
 
    The link between customer satisfaction and shareholder satisfaction is universal. Improved service leads to more satisfied customers, improvements in business performance and better returns to shareholders.
 
    That’s why our drive for continuous improvement in service and products is our number one commercial priority as we move forward.

(PHOTO OF ZIGGY AND DONALD G MCGAUCHIE)

 


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Five year financial summary

                                         
    2004   2003   2002   2001   2000
    $m
  $m
  $m
  $m
  $m
Sales revenue
    20,737       20,495       20,196       18,679       19,343  
Total revenue (including interest)
    21,335       21,700       20,928       23,086       20,567  
EBITDA(1)
    10,175       9,170       9,483       9,834       8,563  
Profit before income tax expense
    5,848       4,928       5,446       6,297       5,349  
Net profit after minorities
    4,118       3,429       3,661       4,058       3,677  
Dividends declared for the fiscal year(4)
    3,284       3,474       2,830       2,445       2,316  
Dividends declared per share (cents per share)(4)
    26.0       27.0       22.0       19.0       18.0  
Total assets
    34,993       35,599       38,219       38,003       30,578  
Gross debt
    11,854       12,272       13,726       13,990       9,821  
Net debt
    11,167       10,972       12,268       12,505       8,877  
Shareholders’ equity
    15,361       15,422       14,106       13,722       11,602  
Capital expenditure and investments (including capitalised interest)
    (3,757 )     (3,437 )     (3,777 )     (7,712 )     (5,428 )
Free cash flow
    4,163       4,565       3,840       229       1,651  
Financial ratios
      %       %       %       %       %
Return on average assets
    19.4       16.3       17.5       21.6       21.1  
Return on average equity
    26.8       23.2       26.8       32.7       33.7  
EBIT interest cover (times)(1)
    8.3       6.4       7.0       9.0       8.5  
EBITDA interest cover (times)(1)
    12.9       10.2       10.7       12.7       12.4  
Gross debt to capitalisation(2)
    43.6       44.3       49.3       50.5       45.8  
Net debt to capitalisation(3)
    42.1       41.6       46.5       47.7       43.3  
Net debt to EBITDA(1)
    1.1       1.2       1.3       1.3       1.0  

(1)   Earnings before interest, income tax expense, depreciation and amortisation (EBITDA) reflects our net profit prior to including the effect of interest revenue, borrowing costs, income taxes, depreciation and amortisation. Similarly, earnings before interest and income tax expense (EBIT) reflects our net profit prior to including the effects of interest revenue, borrowing costs and income taxes. EBITDA and EBIT are not USGAAP measures of income or cash flow from operations and should not be considered as an alternative to net income as an indication of our financial performance or as an alternative to cash flow from operating activities as a measure of our liquidity. EBITDA and EBIT are useful to investors because analysts and other members of the investment community largely view them as key and widely recognised measures of operating performance.
 
(2)   Based on gross debt (total current and non-current borrowings) as a percentage of gross debt plus shareholders’ equity.
 
(3)   Based on net debt (gross debt less liquid interest-bearing assets) as a percentage of net debt plus shareholders’ equity.
 
(4)   Dividends declared in 2003 include a 3 cent special dividend.

Financial Performance

Telstra has lifted its financial performance over the 12 months to 30 June 2004. Sales revenue growth was 1.2%, with our domestic revenue growth improving to 3% in the second half of fiscal 2004. Our EBITDA margin expanded over the year – a strong result in a fiercely competitive market. Telstra invested $2.9 billion in domestic capital expenditure, and $3.1 billion overall, and we expect to maintain these levels for the foreseeable future. Our entry into third generation mobile services will add slightly to our capital expenditure.

Our vision

Telstra – Australia’s connection to the future

Our mission

To develop, design and deliver great communications solutions to all our customers

Our strategic goal

Grow the company profitably and provide attractive returns to shareholders

Our values

We will achieve this by employing terrific people who work together, in an operationally excellent way to deliver innovative products and outstanding service to our customers

www.telstra.com.au/comunications/shareholder

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Capital Management

During the 2004 fiscal year, we have returned more capital to our shareholders by way of a $1 billion share buy-back and higher dividends. The Board declared a final fully franked dividend of 13 cents per share to take the total dividends for the year to 26 cents per share, an increase of 8.3% over the previous year (excluding special dividends). The Board expects to pay dividends of approximately 80% of our normal profit1 after tax. This will be combined with expected additional capital management initiatives totalling $1.5 billion per annum over the next 3 years, subject to maintaining the Board’s target balance sheet ratios.

Industry Trends

The telecommunications industry is recovering and is growing revenue at around 4% per annum. Financial returns are now also lifting for the many companies who have survived the recent years of industry consolidation and increased competition.

Consumers continue to assign a greater share of disposable income to communications. Communication remains a basic human need and the main constraint on our industry’s growth is not consumer capacity to afford telecommunications services, but our ability to bring exciting new products and services to market which are easy to understand and use, and represent value for money. This is a challenge Telstra welcomes and is more than ready for.

Recent Acquisitions

During the 2004 fiscal year, Telstra acquired the Trading Post® group of companies. This was followed by the acquisition of the KAZ Group in fiscal 2005. The integration of the Trading Post group with Sensis® has been successfully completed and Sensis® is delivering excellent results. The purchase of the KAZ Group was finalised in July. We are confident of performance in line with our initial expectations as business spending on information technology and telecommunications shows signs of lifting.

Business Review

Our rapid growth in broadband subscribers, particularly in the second half, will ensure we meet our 1 million customers target by June 2005. We expect to see Australia’s enthusiasm for broadband Internet accelerate further in the year ahead, and lift our revenue growth with it. Telstra continues to drive strong growth in Internet & IP Solutions, mobiles, advertising and directories. We also expect an improved contribution from our offshore operations.

Strategy

Our strategy is to remain focused on the Australasian market and to optimise outcomes from our traditional, largely regulated, businesses while growing revenue streams from new products and services. We expect another year of steady traditional revenues through continued innovation of value added

1 Excluding the impact of write downs in assets and investments or other similar unusual items.

Trading Post® is a registered trade mark of Research Resources Pty Ltd.

(PIE CHART)

4


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services on the fixed line network, call completion initiatives, improvements in service delivery to reduce churn, and the bundling of traditional products with new products and services.

Telstra’s integrated offerings across all product categories within our industry continue to meet our customers’ needs. The volume of bundled packages continues to grow, with over 1.5 million consumers now on a Rewards, Relationships, Family Phones Bonus or Calling Features packages.

Our new plans for BigPond broadband, along with steps taken by our competitors, have seen rapid growth in subscribers. We are committed to developing a vibrant broadband market in Australia, both at a retail and wholesale level.

Telstra has improved its performance in mobiles and our share of the valuable post-paid market has grown. The infrastructure sharing partnership with Hutchison will see us launch third generation (3G) services next year. This partnership avoids costly duplication of facilities while permitting Telstra to enter the 3G market on an expedited timescale. Importantly, it will result in competition where it should be – at the customer level.

We have repositioned our Sensis® directories business into the broader advertising market, delivering one service and brand across many platforms – print, voice, online and mobile.

Outlook

We intend to maximise the performance of our domestic operations by continuously improving the Telstra experience for our customers and potential customers.

We lead a dynamic industry – fast moving, sophisticated, hi-tech and relevant to every Australian. Within it, Telstra must set the highest standards – for innovation, service and user experience – and we will.

We expect to maintain profitable revenue growth this year as we move towards industry growth rates in 2006.

We expect to grow revenue faster than expenses. This will require sharp improvements in productivity across the Company to permit reinvestment in new capabilities and technologies. Telstra’s capital expenditure levels will remain at around $3 billion2 per annum over the medium term.

What will these initiatives deliver to our shareholders? Three things – revenue growth, attractive margins and strong cash flows – which will combine to support an active capital management program and attractive returns to our shareholders.

     
-s- Donald G Mcgauchie
  -s- Ziggy Switkowski
DONALD G McGAUCHIE – AO
  ZIGGY SWITKOWSKI
Chairman
  Chief Executive Officer and Managing Director

2 Excluding investment in 3G mobile telephony.

(BAR CHART)

www.telstra.com.au/comunications/shareholder

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senior management and executive officers

Our senior management team is committed to enhancing shareholder value through providing continued improvements in customer service.

Strategic business units

  Telstra Consumer and Marketing is responsible for serving metropolitan consumer and small business customers with our full range of products and services including fixed, wireless and data, the overall management of Telstra’s brands, advertising and sponsorships and implementing our product bundling initiatives.

  Telstra Business and Government is responsible for providing innovative and leading edge communications solutions to Australian Business and Government that will improve both their productivity and their ability to serve their customers.

  Telstra Country Wide® is responsible for providing telecommunications services to consumer and business customers in outer metropolitan, regional, rural and remote parts of Australia. This business unit was formed in June 2000 with the aim of improving services and growing our business in regional Australia.

  Telstra Broadband & Media is responsible for our broadband, dial-up and online services business BigPond™, our local advertising, search and information services business Sensis and Telstra Media (including fetchmemovies®, our online DVD rental business) and our FOXTEL® investment.

  Telstra Wholesale provides a wide range of wholesale products and services to the Australian domestic market including fixed, wireless, data and Internet, transmission and Internet Protocol (IP), interconnection, access to our network facilities, retail/rebill products and the marketing and sales functions of our Network Design and Construction group.

  Telstra International (which changed its name to Telstra Asia on 2 August 2004) manages our international interests in Asia, including Hong Kong CSL Limited and our joint venture REACH in Hong Kong. It also directs our offshore growth strategy, with a current focus on enhancing the value of our existing investments and rationalising the investments that are non-core to Telstra.

  Infrastructure Services builds, operates and maintains Telstra’s telecommunications infrastructure. It continues to operate as Telstra’s primary service provider, with a focus on supporting the growth of the customer facing business units. Infrastructure Services is responsible for the provisioning, restoration, operation

(PHOTOGRAPHS)
Ted Pretty
BA, LLB (Hons)
Group Managing
Director Telstra
Technology,Innovation and Products
Ted Pretty was appointed Group Managing Director of the Telstra Technology, Innovation and Products Group effective from 1 October 2003 and has accountability for the design,development and evolution of Telstra’s fixed, wireless and data networks,products and services.The Group also encompasses all IT services and on the boards of TelstraClear and KAZ Group Limited.Previously,Ted was Group Managing Director of the Telstra Consumer and Marketing Group. Prior to this,Ted was the Group Managing Director,Telstra Retail. Ted has also held positions as Group Managing Director,Convergent Business and Managing Director,Telstra International.Before joining Telstra in 1997, Ted gained extensive experience as a representative,direct or and key advisor to a number of international telecommunications companies.
Bruce Akhurst
LLB,BEc (Hons)
Group Managing Director Telstra Wholesale and Telstra Broadband
& Media and Group General Counsel
Bruce Akhurst has responsibility for Telstra’s Wholesale business, Telstra’s broadband business,including Internet service provider BigPondTM and Telstra’s advertising and directory business,Sensis and Telstra Media. Bruce sits on the Boards of Telstra’s major investment in New Zealand’s telecommunications market TelestraClear, Telstra’s 50% interest in Subscription TV company, FOXTEL and is chairman of Sensis®. Within Telstra,he has management responsibility for Telstra’s digital media strategy,which includes Telstra’s investment in FOXTEL, and Telstra’s broadband deployment and strategy.In addition,Bruce heads Telstra’s Legal and Company Secretariat group and is Telstra’s Group General Counsel Bruce joined Telstra as General Counsel in 1996 and became Group Managing Director in 1999. Before joining Telstra,he was the Managing Partner at a national law firm.
Bill Scales
AO,BEc,FIPAA
Group Managing Director
Regulatory,Corporate and Human
Relations and Chief of Staff
Bill Scales joined Telstra in November 2000 as Managing Director Human Wholesale Resources and Chief of Staff. He was appointed Group Managing Director, Corporate and Human Relations on 1 August 2002 responsible for the management of Human Resources, Corporate and Political Relations, Employee Communications and Chief of Staff to the CEO. In December 2002, Bill Scales took on additional responsibilities for Regulatory Affairs, and was appointed Group Managing Director,Regulatory,Corporate and Human Relations,and Chief of Staff. Prior to joining Telstra,Bill was Secretary of the Victoria Department of Premier and Cabinet. For 6 years he was Chairman and CEO of the Automotive Industry Authority Prior to his involvement with Governments, Bill held general management positions in the manufacturing sector.
David Moffatt
BBus (Mgt),FCPA
Group Managing Director
Telstra Consumer and Marketing
David Moffatt was appointed Group Managing Director,Telstra Consumer and Marketing from 1 October 2003.The group’s activities encompass the position of fixed and mobile communications, broadband and entertainment services to the Australian consumer and SME segments. The group also manages the Telstra Shop chain and Telstra’s extensive national network of mobile phone dealers as well as Telstra’s payphone services. During the year David also headed Telstra International,was Chairman of Hong Kong CSL and Board member of FOXTEL®. David was previously Telstra Chief Financial Officer and Group Managing Director,Finance and Administration, a role he assumed in February 2001. Prior to joining Telstra,David was Chief Executive Officer,General Electric -Australia and New Zealand.

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    and management of Telstra’s fixed, mobile, IP and data networks, as well as the design and construction of network infrastructure. This includes voice and data, product and application platforms and the online environment. Infrastructure Services is a fully integrated service delivery business with performance targets based on customer service levels, product and network availability and maintaining a competitive cost position.
 
  Telstra Technology, Innovation and Products was established in October 2003, bringing together the previous Telstra Technology business unit with other business unit product development areas and IT systems. It develops and supports products specified by our market facing business units. Underpinning the products is a range of technologies, which are optimally designed and implemented to provide the best outcome for Telstra and our customers. Telstra Technology, Innovation and Products also undertakes substantial research and development to ensure that Telstra remains at the forefront of technology in Australia.

Corporate centre business units

  Finance & Administration is responsible for setting the financial direction for Telstra and provides finance services support to Telstra’s business units. The group manages Telstra’s cash flow, risk management, credit management, corporate services, corporate planning and analysis and business and finance services. It is also responsible for the productivity and billing directorates.

  Corporate Development performs the functions of business development, commercial analysis, corporate strategy, mergers and acquisitions, strategic projects and investor relations.

  Legal & Office of the Company Secretary provides legal and company secretarial services across Telstra. It is also responsible for corporate security and liaison with law enforcement agencies.

  Regulatory, Corporate & Human Relations is responsible for the management of all regulatory issues on behalf of Telstra, including liaison with regulatory bodies, the promotion and protection of Telstra’s reputation by facilitating effective engagement of internal and external stakeholders, the management of Telstra’s interaction with Government at the Commonwealth and State level and all human relations matters across Telstra including health, safety and the environment, leadership development and training, and all workplace relations matters.

(PHOTOGRAPHS)
Douglas Campbell
B.Eng,FAICD
Group Managing Director
Telstra Country Wide®
Doug Campbell was appointed Group Managing Director, Telstra Country Wide® on 4 June 2000,and has over 30 years experience in the telecommunications industry both in Australia and Canada. Prior to his appointment with Telstra Country Wide®,Doug held the positions of Group Managing Director,Telstra Wholesale and International,and Group Managing Director,Carrier Services Business. He has also held the position of Group Managing Director,Network and Technology,and Group Managing Director,Consumer and Commercial Customer Operations. Before the merger of Telecom Australia and OTC in March 1992,Doug was Deputy Managing Director of Telecom Australia. Originally from Canada,Doug was President of Canadian National Communications.
David Thodey
BA
Group Managing Director
Telstra Business and Government
David Thodey joined Telstra in April 2001 as Group Managing Director of Telstra Mobile. He was appointed to the position of Group Managing Director Telstra Business and Government in December 2002 and is now responsible for the business customers. Before joining Telstra,David was Chief Executive Officer of IBM Australia/New Zealand and previously held several senior executive marketing and sales positions within IBM. David is the Chairman of TelstraClear in New Zealand,and is also a director of the IT Skills Hub.
John Stanhope
B Com (Economics and Accounting),FCPA,
FCA,FAICD,FAIM
Chief Financial Officer and
Group Managing Director
Finance and Administration
John Stanhope was appointed to the role of Chief Financial Officer and Group Managing Director,Finance and Administration from 1 October 2003.He is responsible for finance, treasury,risk management and assurance, productivity,corporate services and billing. John previously served as Director,Finance. In this role,which he assumed in 1995,he contributed to T1 and T2,cost reduction programs,growth strategies,debt raising, capital management and organisational restructures.
In 2003 John was elected as National President to the Group of 100 for a two year period.He was also appointed as a member of the CPA Australia’s Professional Education Board for a three year term and is Chairman of the Business Coalition for Tax Reform. John is a Director of TelstraClear Limited, REACH Ltd,Hong Kong CSL Limited, Sensis Pty Limited and Telstra Super.
Michael Rocca
MBA,DipEng,GAICD
Group Managing Director
Infrastructure Services
Michael Rocca was appointed Group Managing Director of Infrastructure Services on 14 August 2002. This unit of about 18,000 Telstra staff as well as an extensive contract workforce,has the responsibility for providing design, and installation and maintenance services to all of Telstra’s Australian customers. Prior to his current assignment,Michael held a range of posts during his 34 year career including being Managing Director of a number of engineering and service organisations within the company. In his role as Managing Director of Service Operations he has led the group to achieve an enviable record in the area of delivering substantial customer service improvements,and cost reduction.

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(TELESTRA AND THE TELECOMM LOGO)

How are we striving to create shareholder value?

1      Improving customer service
        Consumer

  Telstra will continue to enhance its mobiles, fixed line and Internet customer experience, through its Call Centres, online and retail channels. We will grow revenue, through focusing on:

      – delivering competitive relevant offers to Telstra’s youth and consumer customers; and

      – providing value added services and attractive product bundles.

Business and Government

  Telstra aims to provide innovative and leading edge communications solutions to Australian business and government, that will both improve their productivity and ability to serve their customers.
 
  Using our full services capability, Telstra is offering innovative whole of business communications solutions to protect and grow business and government revenue.
 
  Deploy attractive and competitive communications solutions bundles to suit the needs of Australian business.
 
  Intensely competitive customer segment.
 
  Movement from traditional to non-traditional based services.
 

 Rural and Remote

  Increase access to mobility and high-speed data services for Australians living in rural areas.
 
  Deploy fixed telephony value added services to rural areas.
 
  Pursue the development of telecommunications infrastructure for rural and remote areas.

2      Optimise traditional revenues

  Customer service • Increase utilisation • Value added services • Price innovation • Reduce costs/Improve margin

3      Grow new wave products and services

  Develop the customer base and product offerings of: • Broadband • Wireless • Advertising

4      Infrastructure

  Building, operating and maintaining Telstra’s infrastructure to offer outstanding customer service and operational excellence.

  Creating long-term value for shareholders, through:

  Reliable world-class networks;
 
  Installation and maintenance delivered in a timely manner; and
 
  Access to new technologies.

5      Transformation

  Deploy a 21st century Internet Protocol (IP) Network.

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unications industry

(GRAPHS)

www.telestra.com.au/communications/shareholder

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(PICTURE)
innovation everywhere
Innovation is key to the success of the telecommunications industry and Telstra. Through innovation we are able to enhance the lives of Australians through providing greater flexibility in work and play. The pace of evolution in telecommunications is rapid. Voice services have developed from fixed telephone services to mobile voice services to mobile devices that allow us to access our e-mails and the internet.
MOBILITY
A range of solutions is available to suit every customer
Page 14
BROADBAND
Delivering fantastic customer options while driving revenue growth
Page 16
SENSIS®
An advertising and directories business delivering great shareholder value
Page 18

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(PICTURE)
Telstra's Internet solutions are continuing to improve the services available to consumers and businesses. The evolution of high speed Internet connections through broadband is changing the quantity and quality of information we have at hand.
The new world of information services that Telstra is helping to create for Australians is just at your fingertips...
FIXED LINE
Telstra is working to reinvigorate its traditional fixed telephone line services through value added services
PAGE 12
BLACKBERRY®
Demonstrating the convergence of voice and data service delivery over one small hand held device
PAGE 15
FOXTEL® DIGITAL
Revolutionising the way Australians think about TV
PAGE 19
BIGPOND™ BROADBAND ENTERTAINMENT
A rich world of interactive entertainment is available to you through Bigpond™
Broadband from downloadable music to exclusive sports coverage of V8 Supercars and AFL, plus more
PAGE 23

www.telestra.com.au/communications/shareholder

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(PICTURE)

FEATURES INCLUDE:

- Basic access

- Local calls

- National long distance calling

- International calling

- Fixed to mobile calling

- Inbound calling

- Telstra Home Messages 101®

- 1#® Feature Assistant

- Talking Text™

- Calling number display

Our Performance

Telstra’s Public Switched Telephone Network (PSTN) revenue represents 39% of sales revenue and grew 0.9% in the 2004 fiscal year.

Telstra has been rebalancing line rental access and calling charges over time, which is consistent with Federal Government price controls. This follows a 2001 finding by the Australian Competition and Consumer Commission that Telstra was not fully recovering the capital cost of providing access to the fixed copper network.

Our Customers

Telstra continues to upgrade its copper network for the benefit of its customers through innovative new functions such as the new Talking Text™ feature, allowing customers to send a Short Messaging Service (SMS) to most Telstra fixed phones from their Telstra mobile service and to reply from most Telstra residential phones by choosing from a selection of pre-determined reply templates, a world first for this type of functionality. This product builds on the successful development of other innovative features in the fixed line network including *10#, Telstra Home Messages 101® and 1#® Telstra Feature Assistant.

Rural and Remote Customers

During the 2004 fiscal year, Telstra Country Wide® completed a $150 million contract with the Federal Government to provide untimed local calls to 28,000 customers living in the most remote parts of Australia. This project included modernising customer access to the PSTN network, by replacing older radio systems with new technologies. Upgrades are planned for a further 1,400 customers in remote areas.

Business Customers

Telstra Business and Government continues to strive for excellent customer service and offerings. For example, Enterprise Speech Solutions (ESS) is a speech recognition technology, that translates spoken word to computerised text and text to speech. Consequently, this service enables Telstra business clients to improve their customer service while driving labour productivity.

Service Quality

The Federal Government’s Network Reliability Framework (NRF) is one of the most stringent in the world. Telstra’s performance under the NRF continues to reflect that more than 99% of Telstra customers experienced a fault free service over the 2004 fiscal year.

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(PICTURE)
TELSTRA HOME MESSAGES 101®
THE HOME PHONE REMAINS AS RELEVANT AS EVER FOR CUSTOMERS OF ALL AGES.
TELSTRA TELECARD™
TELSTRA TELECARD™ IS A CONVENIENT CALLING CARD THAT ENABLES CUSTOMERS TO MAKE PHONE, FAX AND MODEM CALLS FROM MOST PHONES IN AUSTRALIA AND MORE THAN 65 COUNTRIES. TELSTRA TELECARD™ IS ISSUED FREE AND CUSTOMERS CAN HAVE THEIR CALLS AUTOMATICALLY BILLED TO THEIR BUSINESS OR HOME PHONE ACCOUNT WITH NO MONTHLY FEES OR CREDIT CHARGES.
1#® TELSTRA FEATURE ASSISTANT
WITH 1#® CUSTOMERS CAN CHECK THE STATUS OF CALL WAITING AND CALL FORWARD FEATURES AND TURN THEM ON AND OFF AND STORE FREQUENT FORWARDED NUMBERS UNDER THE CATEGORIES OF HOME,WORK, MOBILE OR OTHER.

Telstra’s performance for new service connections, measured against the Australian Communications Authority (ACA) Customer Service Guarantee (CSG) standard, continues to perform strongly at approximately 90%. Since the CSG was introduced in 1998, there has also been a continuous performance improvement in service repairs, particularly in regional, rural and remote areas.

Outlook

Telstra will continue to enhance its fixed line customer experience and hence revenue through focusing on:

+ Providing value added services;

+ Offering attractive product bundles; and

+ Competitive pricing.

As a full service provider Telstra’s advantage is its diversity of product offerings. We can balance traditional revenues derived from the copper network with migration to new technologies, such as mobiles, voice applications over the Internet and next generation data products.

                           
PERFORMANCE INDICATORS (millions)
  June 2004
  June 2003
  % Change
 
Basic access lines in service
    10.37       10.46       (0.9 ) ê
Local calls
    9,397       9,794       (4.1 ) ê
National long distance minutes
    8,520       9,161       (7.0 ) ê
Fixed-to-mobile minutes
    4,226       3,944       7.2   é
International direct minutes
    651       740       (12.0 ) ê

‘Not only have we experienced cost savings of up to several hundreds of thousands of dollars a year and increased productivity, but Telstra’s ESS has also armed us with an invaluable competitive advantage’.

THE MARKETING DEPARTMENT GROUP, JOINT MANAGING DIRECTOR, MR KEVIN MOORE

www.telestra.com.au/communications/shareholder

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(PICTURE)
FEATURE RICH DEVICES
VOICE USAGE STILL DOMINATES, PHONES WITH CAMERAS ARE NOW AN EVERYDAY ITEM.
E-MAIL BEYOND THE OFFICE
BLACKBERRY® CAN HELP BOOST PRODUCTIVITY BY PROVIDING CUSTOMERS WITH WIRELESS ACCESS TO E-MAIL WHEN AWAY FROM THE OFFICE.

FEATURES INCLUDE:

- Mobile handsets

- Voice calls

- SMS

- MessageBank®

- BlackBerry®

- i-Mode

- Mobile satellite

- Multi-media services

- Picture messaging

Our Performance

Revenue from mobile goods and services grew by 5.4% over the 2004 fiscal year, while our customer numbers increased by 15.8%. Telstra’s mobiles business is an important part of our full service telecommunication model and represents 18.4% of sales revenue.

Customer Solutions

Telstra continues to drive innovation through its mobile product offerings. For example Telstra Mobile Link is a facility that links to a Telstra Pre-Paid Plus service so a set amount is automatically credited to a customer’s pre-paid account and billed to a mobile plan, providing greater convenience.

Telstra Business and Government is continually working with customers to provide effective solutions to their intricate telecommunications needs. Through the General Packet Radio Services (GPRS) network Telstra Business and Government has provided integrated solutions to reduce our customers’ costs and improve their quality of service. For example, the GPRS network has allowed for:

+   Real time consignment order tracking which has improved the service levels our clients can offer their customers;
 
+   Vehicle tracking solutions that provide instant updates of motor vehicle accidents and reduce the cost of fleet management. This solution has been popular in the fleet management industry; and
 
+   Improving the end customer experience and reducing our customers’ costs by using mobile SMS technology to provide automated billing information service updates.

Our Networks

Telstra offers customers access to both the Code Division Multiple Access (CDMA) and Global System for Mobile Communications (GSM) mobile networks. Telstra’s CDMA network covers over 98% of Australia’s population. The CDMA network continues to grow across regional Australia, bringing voice coverage to more remote communities and highways and putting rural and regional customers on the path to future technology improvements.

Telstra Country Wide® committed more than $30 million to complete the roll out of Australia’s first national next generation voice, data and wireless Internet network by upgrading the CDMA network to One Times Radio Transmission Technology (1xRTT). Users can send and receive e-mails, access the Internet at high speeds and use telemetry services, all from a compatible mobile phone, laptop or desktop computer fitted with a 1x PC card or modem, wherever there is CDMA coverage.

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(PICTURE)
LOCATION BASED SERVICES
PROVIDING DIRECTIONS AND PLACES OF INTEREST.
i-MODE®
WILL PROVIDE ACCESS TO RICH CONTENT SUCH AS E-MAIL, GAMES, NEWS AND CARTOON CONTENT.

Telstra’s GSM network continues to provide a high quality of service and covers approximately 96% of the Australian population. Our GSM network has been enhanced by a GPRS overlay.

Telstra Country Wide® offers the Telstra Mobile Satellite service which delivers innovative, reliable and affordable mobile satellite communications wherever customers need them.

Mobile Data

Mobile data represents 11.9% of Telstra’s mobile revenue and grew by 34.3% over the 2004 fiscal year. This service is becoming increasingly important in retaining our leading market position for mobile services. The deployment and uptake of 3G mobile networks will further promote revenue from this service. On 4 August 2004, Telstra announced a network sharing agreement with Hutchison 3G Australia. This arrangement is subject to due diligence and consent from the ACCC, but if successful, will expand 3G availability more quickly than otherwise possible, allowing Australians to continue to enjoy the best services available.

Telstra is well positioned to provide high quality mobile data services through a number of innovative solutions including:

+   i-mode®, which will provide subscribers with access to rich content such as e-mail and games through their mobile handsets in the second half of the 2004 calender year;
 
+   #100#, a service providing access to information and location-sensitive material including the nearest place of interest and all the latest news and sports; and
 
+   BlackBerry® Individual (a fully integrated Personal Digital Assistant (PDA)),which enables customers to manage their personal or business e-mail while out and about and makes staying in touch when out of the office easy.

BlackBerry®is a registered trade mark of Research in Motion.
i-Mode®is a registered trade mark of Kabushiki Kaisha NTT DoCoMo.

                           
PERFORMANCE INDICATORS (millions)
  June 2004
  June 2003
  % Change
 
GSM services in operation
    6,653       5,812       14.5   é
CDMA services in operation
    951       757       25.6   é
Total services in operation
    7,604       6,569       15.8   é
Voice minutes
    6,145       5,255       16.9   é
SMS (messages sent)
    1,903       1,413       34.7   é

‘Telstra continues to work closely with us as our business needs evolve and as we continually move to raise our service levels.’

TNT EXPRESS DIRECTOR OF INFORMATION SYSTEMS, GARY SMITH, AFTER TELSTRA PROVIDED A WIRELESS SOLUTION FOR CONSIGNMENT TRACKING

www.telestra.com.au/communications/shareholder

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(PICTURE)
data & internet
BIGPOND™
• SEND AND RECEIVE MESSAGES
• BE ENTERTAINED
• LOOK UP INFORMATION
• GET BUSINESS DONE WITH THE FLEXIBILITY OF WIRELESS

FEATURES INCLUDE:

  Dial-Up
 
  ADSL
 
  Cable
 
  Satellite
 
  ISDN
 
  Frame Relay
 
  ATM
 
  IP Solutions
 
  ADSL and Cable Home Wireless Self-Install

Our Performance

The Australian Internet Service Provider (ISP) market is very competitive with more than 300 providers of broadband and 500 providers of narrowband services. Telstra has performed strongly in the broadband market during the 2004 fiscal year. Our broadband customer numbers have grown by 122.4%. We continue to invest in infrastructure required to lead the broadband revolution in Australia.

Telstra plans to achieve 1 million broadband customers by June 2005 and $1 billion of broadband revenue by December 2006. We are on track to achieve these targets.

BigPond™

BigPond remains Australia’s largest ISP with over 1.6 million dial-up and broadband customers. BigPond provides a wide range of broadband plans as well as a full suite of narrowband products for consumer and business customers. Its ADSL, cable, satellite and ISDN services provide high-speed Internet solutions for Australians.

The 2004 fiscal year has been a landmark year for broadband take up. BigPond has made broadband more affordable for Australians by introducing entry-level broadband plans at, or near, dial-up prices (after installation). Over the next year broadband uptake is expected to accelerate as more Australians recognise its benefits and convenience. Telstra is developing an extremely important and profitable new business that will be a key driver of future growth.

The adoption of broadband will have far reaching implications for our daily lives. It will transform how we conduct our daily business, interact online and access information and entertainment services from around the globe.

Telstra is committed to superior customer service. Telstra Country Wide® is making a major contribution to broadband take-up. By August 2004, 660 exchanges in Telstra Country Wide® areas offered ADSL technology. Through the ADSL Demand Register, people in smaller communities are indicating their interest in ADSL technology, helping to determine future rollout. The customer demand required to upgrade an exchange has been cut by between 40 and 60 per cent as a result of the incentives offered under the Federal Government’s Higher Bandwidth Incentive Scheme (HiBIS).

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(PICTURE)

In July 2003, Telstra released BigPond ISDN, providing a cost effective means of accessing the Internet at speeds of up to 128kbps in some areas where ADSL is not available. Nearly all Australian exchanges can deliver ISDN services. Importantly, this places high speed Internet services within reach of approximately 96% of Australia’s population.

To provide greater customer convenience, the BigPond website has been redesigned to provide customer information, online ordering and service management.

Content and Applications

A high speed Internet connection provides access to Internet content and applications significantly exceeding that available over dial-up connections. During fiscal 2004, BigPond launched several exciting products that enhance its content and application offerings. These are described in further detail on page 23.

Wholesale

Telstra Wholesale has experienced significant growth in broadband subscribers, 213% over the 2004 fiscal year. Telstra Wholesale is successfully growing the broadband market through the provision of superior service at competitive prices to its customers ranging from small ISPs to large carriers. In September 2003, the Service Providers Industry Association presented Telstra Wholesale with an achievement award for encouraging wholesale market growth.

                         
PERFORMANCE INDICATORS (thousands)
  June 2004
  June 2003
  % Change
Narrowband subscribers
    1,194       1,158       3.1 é
Broadband subscribers
    803       361       122.4 é
Total online subscribers
    1,997       1,519       31.5 é
Total ADSL enabled exchanges (actuals)
    1,091       952       14.6 é

DID YOU KNOW:

MORE THAN 80% OF TELSTRA’S PSTN ACCESS LINES HAVE ACCESS TO ADSL

OVER 96% OF THE POPULATION CAN ACCESS ISDN SERVICES

TELSTRA’S HYBRID FIBRE COAXIAL (HFC) BROADBAND LOCAL ACCESS NETWORK PASSES 2.5 MILLION HOMES

www.telestra.com.au/communications/shareholder

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(PICTURE)
advertising & media
FOXTEL®
FOXTEL DIGITAL OFFERS AROUND 130 CHANNELS INCLUDING NEWS, SPORTS, GENERAL ENTERTAINMENT, MUSIC, KIDS, TRAVEL, ADVENTURE AND FOOD.
1234
IS A NEW VOICE SERVICE THAT MAKES FINDING INFORMATION THROUGH THE TELEPHONE EASY. ALL CALLS TO SENSIS1234 ARE ANSWERED BY AN OPERATOR AND CALLERS CAN ASK FOR A VARIETY OF INFORMATION AND OBTAIN CONNECTION TO THEIR REQUESTED SERVICE.
DIRECTORIES®
YELLOW PAGES PRINT DIRECTORY IS AUSTRALIA’S LEADING BUYING GUIDE. WHITE PAGES PRINT DIRECTORY MAINTAINS ITS POSITION AS A PREMIER INFORMATION CENTRE.

BRANDS INCLUDE:

  Yellow Pages®
 
  White Pages®
 
  CitySearch®
 
  Whereis®
 
  Trading Post®
 
  Invizage
 
  sensis.com.au
 
  Sensis®1234

Sensis®

Sensis has continued to perform strongly during the 2004 fiscal year, achieving revenue growth of 11%1. Impressive growth was achieved in the core businesses of Sensis through a continued focus on product innovation, sales, go-to-market effectiveness and tactical execution. The Yellow Pages print directory performed particularly well in the non-metropolitan markets, while the Yellow Pages OnLine results were outstanding with revenue growing by 63%. White Pages growth was equally impressive, with revenue from the print directory increasing by 12.9% and online 76%.

Sensis has continued to create new and innovative solutions for its customers. The continued emphasis on developing innovative solutions for advertisers is a key driver of these results. A new portfolio of Sensis search products was launched during the year to position Sensis at the forefront of the commercial search business. This new search portfolio includes Sensis1234, a premium operator assisted voice service, and sensis.com.au, a new commercial search engine. Sensis is delivering a leading edge search portfolio through a combination of online, voice and wireless technologies. This multi-channel publishing capability provides Sensis with substantial opportunities now and in the future.

As part of its local advertising and search strategy, Sensis acquired a leading Australian classified advertising business, the Trading Post group, in March 2004. Sensis has also acquired a majority shareholding in Invizage Pty Ltd, a leading provider of IT services to small and medium enterprises.

Sensis has invested in both its people and customers over the 2004 fiscal year. Customer satisfaction improved 10% last financial year based on customer satisfaction surveys. In addition its employees constantly rated up to 10% higher than the Australian average on key satisfaction measures of the Employee Opinion Survey.

During the coming year, Sensis will continue to deliver on its strategy for sustainable growth. This will be achieved through a continued focus on product innovation in the core business, the continued evolution of the Sensis search portfolio and by building on the strengths of the Trading Post group and Invizage Pty Ltd.

1 Revenue growth was 7.4% excluding the impact of the acquisition of the Trading Post Group. Trading Post® is a registered trade mark of Research Resources Pty Ltd.

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(PICTURE)
TRADING POST®
IS THE LEADING PUBLISHING AND ONLINE CLASSIFIED BUSINESS IN AUSTRALIA, FITTING PERFECTLY WITH THE STRONG ADVERTISING AND SEARCH PRODUCT SET PROVIDED BY SENSIS®.
SENSIS.COM.AU
IS AN INNOVATIVE SEARCH ENGINE, UTILISING THE STRENGTH OF YELLOW PAGES®, WHITE PAGES®, CITY SEARCH® AND WHEREIS® DATABASE, TOGETHER WITH THE WIDER WORLD WEB.

FOXTEL®

FOXTEL Digital offers a whole new experience to subscription TV viewers, with around 130 channels of broad appeal, including news, sports, general entertainment, music, kids, travel, adventure and food. The FOXTEL Digital service includes a range of innovative new services and features including a comprehensive and easy to use Electronic Programme Guide (EPG), interactive news and sports applications, FOXTEL Box Office, which provides a near video on demand service for movie buffs, a compelling selection of new channels, as well as superior picture and sound quality.

FOXTEL Digital has experienced high demand, with over 310,000 digital customer orders since its launch. This strong consumer demand has led to FOXTEL experiencing the highest levels of sales and installation activity in its history. FOXTEL will continue to revolutionise its offering by providing services such as interactive weather, additional interactive sports applications, news polling, voting and a Personal Digital Recorder over the coming year.

In October 2003, Telstra unveiled bundling packages with the regional subscription TV operator Austar United Communications Limited. This enables customers in regional and rural Australia to enjoy benefits similar to devices provided to the metropolitan FOXTEL customer base since 2002.

FOXTEL® is a registered trade mark of Twentieth Century Fox Film Corporation.

                         
PERFORMANCE INDICATORS
  2004
  2003
  % Change
Unique visitors
                       
Yellow Pages® OnLine
    1,550,827       1,191,619       30.1 é
White Pages® OnLine
    2,048,273       1,686,618       21.4 é
CitySearch® site
    822,196       603,173       36.3 é
FOXTEL® subscribers
    904,000       835,000       8.3 é

DID YOU KNOW SENSIS®:

HAS 420,000 CUSTOMERS

HAS APPROXIMATELY 10 million LISTINGS AND DISPLAY ADS

WAS THE FIRST YELLOW PAGES COMPANY TO INTRODUCE A CUSTOMER CHARTER

www.telestra.com.au/communications/shareholder

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(PICTURE)
international
TelstraClear
• Number two full service provider in New Zealand
• Over 400,000 customers
• Approximately 12% New Zealand market share*
• State-of-the-art IP network
* revenue market share

  TelstraClear –
Full service provider in New Zealand

  CSL –
Hong Kong mobiles

  REACH –
International connectivity

TelstraClear

TelstraClear is our fully owned, New Zealand based subsidiary. The company is performing ahead of our expectations, serving over 400,000 residential, business and government customers.

As New Zealand’s second largest full service communications provider, TelstraClear continues to connect more customers throughout New Zealand. TelstraClear is pioneering the use of Internet Protocol on a domestic and trans-Tasman, basis ensuring its business customers receive competitive prices for voice and data solutions.

Residential customers on its Wellington and Christchurch network access the country’s fastest, best value broadband services – with broadband uptake at several times the national average.

Despite regulatory decisions limiting access to the incumbent’s national telecommunications network, TelstraClear will soon be able to package its leading edge products with local telephone services, providing a full service residential offering to homes nationwide.

CSL

Telstra’s 100% owned mobile carrier CSL is Hong Kong’s leading provider of mobile voice and data services. CSL serves over one million customers and holds an estimated 32% of total revenue in the Hong Kong mobile market. CSL has maintained its premium status by offering creative solutions with strong appeal in the market place.

CSL was the first GSM operator in the world to introduce connecting tone music services, and has enjoyed rapid growth since its launch. CSL has also launched a number of world leading services this year including a SIM card containing local phone numbers for frequently visited countries in the Asia Pacific region, multiplayer games and live video services. Together with increased customer familiarity with mobile data applications, these services have enabled CSL to evolve into a mobile multimedia company.

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(PICTURE)
Create a Simple Life
• Most profitable mobiles business in Hong Kong
• 32% of total revenue of Hong Kong’s mobile market (estimated)
• Over 1 million customers
• Asia’s largest international wholesale carrier of combined voice and data services
• One of the world’s top 10 carriers of international voice traffic

REACH

REACH is Asia’s largest international wholesale carrier of combined voice, international and private leased lines, and IP data services.

While Internet traffic volumes have increased by approximately 110% and private line bandwidth volumes have increased by more than 85% over the last 12 months, REACH continues to face very strong price competition from many competitors due to excess capacity in the international cable industry. Telstra and its joint venture partner PCCW Limited purchased REACH’s bank debt from its banking syndicate. The strengthening of REACH’s financial position places it on a stronger footing to generate adequate returns.

Telstra and PCCW will continue to review structural options aimed at improving the overall operational performance of the REACH business. REACH is an important strategic asset that complements Telstra’s domestic infrastructure capability.

Global business solutions

Recent acquisitions in the UK have strengthened our ability to deliver Global Business Solutions to multi-national corporations. We have business offices in the Asia Pacific region, Europe and the US to support the local, regional and global telecommunications requirements of these customers. Together with our partners and alliances, we have the network capabilities to offer customers access to more than 230 countries and territories across the globe. We provide total network solutions including dedicated consulting, planning, project management, system integration and customer support seven days a week.

DID YOU KNOW:

TELSTRACLEAR HAS THE ABILITY TO SELL RESIDENTIAL SERVICES TO 99% OF THE NEW ZEALAND POPULATION

TELSTRACLEAR ACHIEVED 100% CUSTOMER GROWTH IN IP NETWORKS

INTERNATIONAL INTERNET VOLUMES HAVE INCREASED 110%

INTERNATIONAL PRIVATE LINE BANDWIDTH VOLUMES HAVE INCREASED 85%

www.telestra.com.au/communications/shareholder

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(PICTURE)
product & service innovations

TELSTRA RESEARCH LABORATORIES:

  Clayton in Melbourne, Victoria
 
  Sydney, New South Wales
 
  Launceston, Tasmania

Continuing innovation is core to the long term success of Telstra as a leading player in the telecommunications industry.

Fibre to the Premises

Telstra has launched a commercial pilot of Fibre to the Premises (FTTP). FTTP is an infrastructure that can deliver telephony, broadband data and digital subscription television services to customer premises on an optical fibre platform. Two trials have been announced in Queensland. Subject to the outcome of the trials the technology will progressively become infrastructure for most new estates and significant multi-dwelling unit developments over the next few years.

Innovations in Mobiles

Push To Talk (PTT), was launched in the Australian market in June 2004 as a significant innovation in the mobile market through the provision of a new style of group communication. PTT offers a ‘walkie-talkie’ style service, such that a Telsta customer simply presses a button to talk to another Telstra PTT user instantly.

PTT meets an existing demand in the industry, government and business segments. Excellent potential also exists in the consumer segments, particularly the youth segment.

Telstra provides high speed Internet and corporate network access across both Telstra CDMA 1x and Telstra Wireless Hotspot® technologies through the Telstra Wireless PC Pack launched in October 2003.

IP Solutions

Telstra offers a range of IP Solutions to suit the needs of its customers. Telstra Connect IP provides a comprehensive wide area network offering that integrates network management and data connectivity with customer premises equipment. The variety of different access types available within Telstra’s Connect IP ensures sufficient flexibility to cater to a wide variety of customer needs. Connect IP has particular appeal in the business segment, where it can alleviate much of the anxiety associated with networking decisions by providing one convenient, integrated solution for both data and voice products.

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(PICTURE)
BROADBAND ENTERTAINMENT INNOVATIONS
A RICH WORLD OF INTERACTIVE ENTERTAINMENT IS AVAILABLE TO YOU THROUGH BIGPOND BROADBAND FROM
DOWNLOADABLE MUSIC TO EXCLUSIVE SPORTS COVERAGE OF V8 SUPERCARS AND AFL, PLUS MORE...

Innovations for Business and Government

Business Digital Subscriber Line (DSL) is a broadband data service that offers data rates at demanding business grade service levels. Business DSL provides customers with a cost effective way of data networking many locations. This is of particular appeal to our retail and banking customers. Telstra’s Business DSL was launched in November 2003. We have received a very positive customer response to this business data solution.

Telstra Business and Government is continually developing innovative solutions for its customers including the end to end management of an organisation’s communications and technology requirements. For example, Qantas have outsourced the management of their technology infrastructure to Telstra, making significant cost savings in capital infrastructure. This has enabled Qantas to manage information technology costs more effectively. This is one of the largest managed technology and communications contracts in Australian corporate history.

On 19 July 2004, we completed the acquisition of the KAZ Group. KAZ Group will combine with Telstra to service our business customers’ IT needs, differentiating Telstra as the only communication company in Australia capable of providing end to end ICT services from within its own group of companies.

Innovations in BigPond™ Broadband Entertainment from BigPond

BigPond launched a number of innovative customer offerings this year providing exciting benefits to its broadband customers. BigPond Music was launched in January to establish an online downloadable music service in Australia, with music from all the major record labels plus live and exclusive music. BigPond Sports also offers its broadband customers Internet exclusive coverage of the V8 Supercars Series. BigPond broadband customers also have exclusive access to every AFL match replay online and can create their own match highlights from the top marks and top goals of every round. BigPond has also launched an online DVD rental service ‘fetchmemovies(R)’ with free delivery of DVDs to your door and no late fees. Now more than ever Australians have access to compelling broadband content that they can’t get anywhere else, with even more broadband content innovations underway.

‘Telstra Wireless Hotspots® will make their stay even more productive and comfortable and complement the modem connections we offer our guests in their rooms.’

CONSTELLATION HOTEL GROUP’S GENERAL MANAGER, MR MURRAY WRIGHT

‘The deployment of Telstra’s IP based network will allow many of our residents to enjoy faster access to specialised medical services which reduces unnecessary delays and the need to transport patients long distances.’

FERGUS FITZSIMIONS, CEO NEW ENGLAND AREA HEALTH SERVICE

www.telestra.com.au/communications/shareholder

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(PICTURE)
corporate social responsibility
OUR VOLUNTEERS, TELSTRA FRIENDS, SUPPORT COMMUNITIES ALL OVER AUSTRALIA
• THEY CONTRIBUTED TO MORE THAN 300 DIFFERENT EVENTS OVER THE YEAR.
• TELSTRA FRIENDS AND THEIR FAMILIES HAVE CONTRIBUTED OVER 50,000 HOURS TO CLEAN UP AUSTRALIA SINCE 1999
• THIS YEAR TELSTRA FRIENDS MANAGED 77 TELSTRA ‘CLEAN UP AUSTRALIA’ SITES ACROSS THE NATION.

OUR SPONSORSHIPS INCLUDE:

  Telstra National Aboriginal & Torres Strait Islander Art Awards
 
  Sydney Cancer Centre
 
  Telstra Small Business Awards
 
  onTrac @ Peter Mac
 
  Telstra Child Flight

At Telstra we have a values-based approach to how we do business, leading us beyond legal compliance to make a positive contribution to the industries and communities in which we participate. Being a successful company is not just about financial performance; it is also about being a good corporate citizen, living our Telstra Values in every decision we make, every day.

In October 2003 , we released our first report on our performance in areas that fall into our definition of Corporate Social Responsibility (CSR). The report provided an overview of Telstra’s impact, performance and future commitments across four categories – the community, environment, economy and industry.

This report can be found at www.telstra.com.au/communications/csr and will be updated on an annual basis to report on our CSR commitments and performance.

The Community

Telstra is there for the community in times of need. During the Tamworth floods in January 2004 Telstra assisted the community with interim services, prompt service restoration and the support of volunteers manning the emergency support hotline.

Telstra Friends, one of Australia’s largest corporate volunteer programs with more than 4,000 volunteers, donated more than 19,000 volunteer hours at more than 300 community events and raised more than $185,000 for charities. In addition, new Telstra sponsorships included the onTrac @ Peter Mac program for adolescent and young adult cancer care, and a specialist Burns Unit of the Royal Perth Hospital.

Now in its third year, the Telstra Foundation® continues to support Australian children and young people through its program of grants, giving more than $8 million since it was established in April 2002.

Environment

Two key initiatives resulted in resource minimisation and waste re-use in Telstra during the year. Telstra has launched a national Green Office Program aimed at reducing the environmental impacts of office activities. With a number of partners, Telstra has also established a system to collect and treat water from Telstra pits for re-use in council parks and sports fields to recycle an increasingly precious resource.

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(PICTURE)

Economy

Telstra is a major taxpayer and our expenditure on products and services is in excess of $7 billion per annum. The majority of the expenditure is spent with Australian suppliers. Telstra also pays dividends to shareholders, reinvests profits into our network and develops new opportunities for our business that often result in a benefit to the overall economy.

Industry

Telstra plays a lead role with the Australian Mobile Telecommunications Association (AMTA). Working with AMTA and the Mobile Carriers Forum, Telstra developed an education video to raise public awareness of electromagnetic energy from mobiles. Telstra collaborated with AMTA and other mobile phone carriers to implement the IMEI (serial number) blocking process across all mobile phone carriers, making a lost or stolen mobile phone virtually useless.

Our Customers

In 2002, we also established our Access for Everyone package, which assists Australians who are disadvantaged and/or on low incomes to obtain and maintain basic home telephone services. Access for Everyone has been developed in consultation with an independent committee called the Low Income Measures Assessment Committee (LIMAC) which includes representatives from various community organisations including the Australian Council of Social Services (ACOSS), The Salvation Army and The Smith Family. In the 2004 fiscal year, through our Access for Everyone package, we provided assistance to more than 1.3 million customers through programs like our bill assistance program, pensioner concessions and special services for the homeless, and delivered more than A$160 million in benefits to disadvantaged customers.

                         
PERFORMANCE INDICATORS
  June 2004
  June 2003
  % Change
Recycling through the Book Muncher®
    67.2 %     66.4 %     1.2% é
Directory Recycling Program
                       
Telstra Friends – volunteer hours
    19,412       19,140       1.4% é

DID YOU KNOW THAT THIS YEAR THE TELSTRA FOUNDATION® HAS:

PROVIDED $3.63 MILLION TO 102 GRANTS THROUGH THE TELSTRA COMMUNITY DEVELOPMENT FUND

DONATED $675,065 THROUGH THE TELSTRA KIDS FUND FOR 590 LOCAL PROJECTS INVOLVING CHILDREN AND YOUNG RELATIVES OF TELSTRA PEOPLE

www.telstra.com.au/communications/shareholder

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(PICTURE)
board of directors
Donald G McGauchie — AO Chairman (appointed 20 July 2004) Director since September 1998 Chairman Telstra Country Wide® Advisory Board from July 2000 to August 2004.
John T Ralph — AC FCPA, FTSE, FAICD, FAIM, FAusIMM, Hon LLD (Melbourne & Queensland), DUniv(ACU) Deputy Chairman Director and Deputy Chairman since October 1996, Interim Chairman 14 April 2004 - 20 July 2004
Charles Macek BEc, MAdmin, FSIA, FAICD, FCPA, FAIM Director since November 2001
Zygmunt E Switkowski BSc (Hons), PhD, FAICD Chief Executive Officer (CEO) and Managing Director CEO and Managing Director since March 1999
John E Fletcher FCPA Director since November 2000
Charles Macek BEc, MAdmin, FSIA, FAICD, FCPA, FAIM Director since November 2001

                 
Chairman, Rural Finance Corporation of Victoria; Deputy Chairman, Ridley Corporation Ltd; Director, Reserve Bank of Australia, National Foods Limited, James Hardie Industries NV and Nufarm Limited.

Mr McGauchie has had extensive commercial and public policy experience, having previously held several high level advisory positions to Government, including the Prime Minister’s Supermarket to Asia Council, the Foreign Affairs Council and the Trade Policy Advisory Council. Mr McGauchie was Chairman of Woolstock Australia Limited from 1999-2002 and President of the National Farmers Federation from 1994-1998. He is a partner in C&E McGauchie – Terrick West Estate. Age 54.

Number of board meetings held: 11

Number of board meetings attended: 10

Number of shares held:

- Direct interest nil

- Indirect interest 34,328

Salary and fees: $45,871

DirectShare: $30,000

Other benefits: $94,822

Total: $170,693
  Director of FOXTEL. Formerly Chief Executive Officer of Optus Communications Ltd and Chairman and Managing Director of Kodak (Australasia) Pty Ltd and the Business Council of Australia. Age 56.

Number of board meetings held: 11

Number of board meetings attended: 11

Number of shares held:

-  Direct interest 46,800

-  Indirect interest 88,850

Incentive plans and personal performance reviews are:

Fixed remuneration: $1,339,314

Short term incentive: $627,300

Other benefits: $99,828

Deferred remuneration: $660,854

Total cash and deferred remuneration: $2,727,296
  Chairman, Commonwealth Bank of Australia and Australian Foundation for Science; Director, Australian Farm Institute; Member, Board of Melbourne Business School; President, Scouts Australia, Victorian Branch and Patron of St Vincent’s Institute Foundation. Mr Ralph was formerly Chief Executive and Managing Director of CRA Limited. Age 71

Number of board meetings held: 11

Number of board meetings attended: 11

Number of shares held:

- Direct interest 1,000

- Indirect interest 74,843

Salary and fees: $141,852

DirectShare: $28,000

Other benefits: $83,068

Total: $252,920
  Managing Director and Chief Executive Officer of Coles Myer Ltd. Formerly Chief Executive and Managing Director of Brambles Industries Ltd. Mr Fletcher was employed by Brambles in various management positions for 27 years including an assignment in Europe. Age 53.

Number of board meetings held: 11

Number of board meetings attended: 10

Number of shares held:

- Direct interest nil

- Indirect interest 48,060

Salary and fees: $37,800

DirectShare: $35,000

Other benefits: $33,018

Total: $105,818
  Chairman, Sustainable Investment Research Institute Pty Ltd and Financial Reporting Council (FRC); Director, Vertex Capital Pty Ltd. Williamson Community Leadership Program Ltd and Wesfarmers Ltd; Victorian Councillor, Australian Institute of Company Directors. Former roles include 16 years as Founding Managing Director and Chief Investment Officer and subsequently Chairman of County Investment Management Ltd. He was also formerly Chairman and Director of IOOF Holdings Ltd and Centre for Eye Research Australia Ltd and Director of Famoice Technology Pty Ltd. Mr Macek has had a long association with the finance and investment industry. Age 57.

Number of board meetings held: 11

Number of board meetings attended: 11

Number of shares held:

- Direct interest nil

- Indirect interest 39,462

Salary and fees: $67,450

DirectShare: $19,000

Other benefits: $89,531

Total: $175,981

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(PICTURE)
Samuel H Chisholm Director since November 2000
Catherine B Livingstone BA (Hons), FCA, FTSE Director since November 2000
Belinda J Hutchinson BEc, FCA Director since November 2001
John W Stocker — AO MB, BS, BMedSc, PhD, FRACP, FTSE Director since October 1996
Anthony J Clark — AM FCA, FAICD Director since October 1996

                 
Director, Energy Australia Limited, QBE Insurance Group Limited, St Vincent’s and Mater Health Sydney Ltd and State Library of NSW. Consultant, Macquarie Bank Limited. Ms Hutchinson has a long association with the banking industry and has been associated with the Macquarie Bank since 1993. Ms Hutchinson was an Executive Director of Macquarie Bank and was previously a Vice President of Citibank Ltd. Age 51

Number of board meetings held: 11

Number of board meetings attended: 11

Number of shares held:

- Direct interest 37,111

- Indirect interest 27,837

Salary and fees: $59,661

DirectShare: $13,859

Other benefits: $81,782

Total: $155,302
  Chairman, FOXTEL (FOXTEL Management Pty Ltd, FOXTEL Cable Television Pty Ltd, Customer Services Pty Ltd). Director, Australian Wool Services Ltd and Victor Chang Cardiac Research Institute. Mr Chisholm was the Chief Executive and Managing Director of British Sky Broadcasting and Executive Director of The News Corporation (1990-1997). For 17 years previously he was Chief Executive and Managing Director of the Nine Network Australia Limited. Age 64.

Number of board meetings held: 11

Number of board meetings attended: 11

Fees have been declined by director’s choice.
  Chairman, Sigma Company Ltd; Director, Cambridge Antibody Technology Group plc, Circadian Technologies Ltd and Nufarm Ltd; Principal, Foursight Associates Pty Ltd. Formerly Chief Scientist, Commonwealth of Australia and Chairman of Grape and Wine Research and Development Corporation. Age 59.

Number of board meetings held: 11

Number of board meetings attended: 11

Number of shares held:

- Direct interest 800

- Indirect interest 80,944

Salary and fees: $34,499

DirectShare: $77,396

Other benefits: $68,196

Total: $180,091
  Chairman, CSIRO and the Australian Business Foundation; Director, Sydney Institute and Director, Macquarie Bank Limited; Member, Department of Accounting and Finance Advisory Board Macquarie University. Age 48.

Number of board meetings held: 11

Number of board meetings attended: 11

Number of shares held:

- Direct interest 10,400

- Indirect interest 15,641

Salary and fees: $67,450

DirectShare: $19,000

Other benefits: $42,161

Total: $128,611
  Chartered Accountant; formerly Managing Partner KPMG NSW (1992-1998); Chairman, Maritime Industry Finance Company Ltd and Cumnock Coal Limited; Deputy Chairman, Tourism Australia; Director, Amalgamated Holdings Ltd Group, Ramsay Health Care Ltd and Carlton Investments Ltd. Age 65

Number of board meetings held: 11

Number of board meetings attended: 11

Number of shares held:

- Direct interest 10,000

- Indirect interest 52,503

Salary and fees: $67,450

DirectShare: $19,000

Other benefits: $61,820

Total: $148,270

During the year ended 30 June 2004, Robert C Mansfield resigned as Director and Chairman on 14 April 2004; and William A Owens resigned as Director on 6 May 2004.

www.telstra.com.au/communications/shareholder

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directors’ report

The directors present their report on the consolidated entity (Telstra Group) consisting of Telstra Corporation Limited and the entities it controlled at the end of or during the year ended 30 June 2004.

Principal activity

Telstra’s principal activity during the financial year was to provide telecommunications services for domestic and international customers. There has been no significant change in the nature of this activity during the year.

Results of operations

Telstra’s net profit for the year was $4,118 million (2003: $3,429 million). This was after:

  deducting income tax expense of $1,731 million (2003: $1,534 million); and

  allowing for net losses attributable to outside equity interests in controlled entities of $1 million (2003: $35 million).

Earnings before interest and income tax expense was $6,560 million, representing an $837 million increase or 14.6% from the prior year’s result of $5,723 million.

Earnings per share increased by 21.8% from 26.6 cents per share in fiscal 2003 to 32.4 cents per share in the current year. Year on year results have been impacted by a number of factors which are described below.

Review of operations

Profit before income tax expense for fiscal 2004 increased by 18.7% from the prior year to $5,848 million primarily due to the fiscal 2003 profit before income tax expense including the write off of our investment in our 50% owned joint venture, REACH Ltd (REACH), amounting to $965 million.

Sales revenue increased by $242 million to $20,737 million in fiscal 2004. The increase was mainly due to growth in mobiles, Internet and IP solutions, PSTN products and advertising and directories, offset by a decline in revenues from Hong Kong CSL.

Other revenue (excluding interest revenue) decreased by $578 million to $543 million in fiscal 2004, predominantly due to our other revenue in fiscal 2003 including the revenue from the sale of seven office properties amounting to $570 million.

Reported operating expenses (before borrowing costs and share of net losses of joint venture entities and associated entities) decreased by $226 million or 1.5% to $14,642 million. The decrease was mainly due to:

  the carrying value of assets and investments sold in the prior year being $547 million larger than in the current year primarily due to the sale of the properties noted above;
 
  partially offset by a provision raised for the non-recoverability of a loan to REACH of $226 million; and

  $130 million of costs to exit our contractual commitments for information technology services with IBM Global Services Australia Limited corresponding with the sale of our interest in this business.

Net borrowing costs decreased by 10.4% to $712 million in fiscal 2004 primarily due to a reduced debt portfolio in the current year and the close out of interest rate swaps in fiscal 2003. This has been offset by reductions in interest received as a result of lower holdings of short term-liquid assets and interest revenue generated by the PCCW converting note following partial redemption in the prior year.

Income tax expense increased by 12.8% to $1,731 million in fiscal 2004, primarily due to a $201 million tax benefit recognised in the prior year on initial adoption of the tax consolidation legislation. Tax expense also increased due to the higher profit of the group, giving an overall effective tax rate of 29.6%.

Our free cash flow decreased by 8.8% to $4,163 million as a result of lower proceeds from asset and investment sales and the purchase of controlled entities, offset by improved cash flows from operating activities. Operating capital expenditure declined by 7.5% to $3,015 million due to tight control of our capital expenditure program. Proceeds from the sale of property, plant and equipment decreased by $629 million to $168 million mainly as a result of the sale of seven office properties in fiscal 2003. Investment expenditure amounted to $668 million in fiscal 2004, which included the acquisition of Trading Post (Australia) Holdings Pty Ltd and its controlled entities (Trading Post group).

Dividends

The directors have declared a final ordinary dividend for the year ended 30 June 2004 of 13 cents per share ($1,642 million) fully franked. The tax rate at which the dividend is franked is 30%. The record date for the final dividend will be 24 September 2004 with payment being made on 29 October 2004.

Under current legislation, it is expected that Telstra will be able to fully frank declared ordinary dividends out of fiscal 2005 earnings. We have announced a capital management program through which it is intended that we will declare ordinary dividends of around 80% of normal profits after tax and return $1.5 billion per annum to shareholders through special dividends or share buy-backs each year through to fiscal 2007.

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During fiscal 2004, the following dividends were paid:

                                 
Dividend
  Date declared
  Date paid
  Dividend per share
  Total dividend
Final ordinary dividend for the year ended 30 June 2003
  28 August 2003   31 October 2003   12 cents franked to 100%   $1,544 million
Interim ordinary dividend for the year ended 30 June 2004
  12 February 2004   30 April 2004   13 cents franked to 100%   $1,642 million

Significant changes in the state of affairs

There have been no significant changes in the state of affairs of Telstra during the financial year other than:

  On 24 November 2003, we completed an off-market share buy-back of 238,241,174 ordinary shares as part of our ongoing capital management program. The cost of the share buy-back comprised purchase consideration of $1,001 million and associated transaction costs of $8 million; and

  On 5 March 2004, we purchased 100% of the share capital of Trading Post group for total cash consideration of $638 million. This included payments for shares (including associated acquisition costs) of $448 million and the repayment of Trading Post group loans of $190 million.

Likely developments

The directors believe, on reasonable grounds, that Telstra would be likely to be unreasonably prejudiced if the directors were to provide more information than there is in this report or the financial report about:

  the likely developments in Telstra’s operations; or

  the expected results of those operations in the future.

Events occurring after the end of the financial year

The directors are not aware of any matter or circumstance that has arisen since the end of the financial year that, in their opinion, has significantly affected or may significantly affect in future years Telstra’s operations, the results of those operations or the state of Telstra’s affairs other than:

  On 19 July 2004, Telstra Corporation Limited acquired 100% of the issued share capital of KAZ Group Limited (KAZ), a provider of technology services, business services and software solutions. Telstra paid 40c per share via a Scheme of Arrangement, resulting in the payment of cash consideration of $333 million;

  On 12 August 2004, the directors of Telstra Corporation Limited disclosed the intention to pay a fully franked special dividend of 6 cents per share (approximately $750 million), as part of the interim dividend in fiscal 2005, and the intention to undertake an off-market share buy-back to a maximum of $750 million, which is expected to be completed in the first half of fiscal 2005. The proposed special dividend and share buy-back are in accordance with our capital management program and intention to return approximately $1,500 million to shareholders each year through to fiscal 2007. The financial effect of the special dividend and share buy-back will be reflected in the financial statements in fiscal 2005; and
 
  On 4 August 2004, we announced the signing of a Heads of Agreement to establish a 50/50 joint venture with Hutchison 3G Australia Pty Ltd (H3GA), a subsidiary of Hutchison Telecommunications (Australia) Limited, to jointly own and operate H3GA’s existing 3G radio access network and fund future network development.
 
    The arrangement is subject to due diligence by us, consent from the Australian Competition and Consumer Commission and final approval of the arrangement by the Boards of both companies. Under the Heads of Agreement, the H3GA radio access network is proposed to become the core asset of the joint venture. In return for 50% ownership of the asset, it is proposed that we will pay H3GA $450 million under a fixed payment schedule in four instalments beginning in November 2004.

The financial effects of the above transactions were not brought to account as at 30 June 2004.

Details about directors and executives

Changes to the directors of Telstra Corporation Limited during the financial year and up to the date of this report were:

  Robert Mansfield resigned as Director and Chairman on 14 April 2004;

  On 6 May 2004, William Owens resigned as a member of the Board of Directors; and

  On 20 July 2004, Donald McGauchie was appointed Chairman of the Board of Directors.

During the period 14 April 2004 to 20 July 2004 John Ralph held the position of Interim Chairman.

www.telstra.com.au/communications/shareholder

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directors’ report continued

Information about directors is provided as follows and forms part of this directors’ report:

  names of directors and details of their qualifications, experience and special responsibilities are given on pages 26 to 27;

  number of Board and Committee meetings and attendance by directors at these meetings is provided on page 32;

  details of directors’ shareholdings in Telstra are shown on page 41; and

  details of directors’ emoluments are given on pages 33 to 34.

Senior executive emoluments

This information is provided on pages 34 to 40 and forms part of this report.

Performance rights, restricted shares, options and deferred shares

Telstra’s equity based compensation includes performance rights, restricted shares, options and deferred shares. Performance rights, restricted shares, and options have performance hurdles. If the hurdles are not met there is no vesting entitlement to acquire Telstra shares. From 1 July 2002, Telstra suspended its option plan and replaced it with a deferred share plan. Generally, deferred shares will only vest when a specified service period is completed.

Telstra expenses the fair value of all performance rights, restricted shares, options and deferred shares in the results reported under United States generally accepted accounting principles (USGAAP). Consistent with Australian generally accepted accounting principles (AGAAP), the company only expenses options and employee shares when it is certain that there is an actual cost that will be realised by Telstra. When the Australian equivalent of international accounting standard IFRS 2 “Share based payment” is issued and adopted as AGAAP, Telstra will apply this standard to the accounting for its option and employee share plans.

Since inception, $285 million has been expensed in the company’s USGAAP financial statements in relation to the shares allocated under TESOP97 and TESOP99. Performance rights, restricted shares, options and deferred shares have given rise to a further expense of $97 million in the USGAAP financial statements since inception. In the AGAAP financial statements, an amount of $50 million has been expensed in relation to the performance rights and restricted shares. In fiscal 2004, the company has issued performance rights and deferred shares, with $19 million (2003: $19 million) expensed under USGAAP and $19 million (2003: $19 million) under AGAAP. Refer to note 19 of the financial statements for an explanation of the option and employee share plans and the accounting treatment applied to each plan.

The trustee of the plan must purchase shares on market for cash to the extent of the assessed liability, for which Telstra provides funding to the trustee. Telstra expenses immediately the funding of the purchase of shares to underpin the allocation of performance rights, restricted shares and deferred shares. The purchase of shares to underpin options is accounted for as a receivable in Telstra’s statement of financial position as funding is provided to the trustee by Telstra.

Directors’ and officers’ indemnity

Constitution

Our constitution provides for us to indemnify each officer to the maximum extent permitted by law for any liability incurred as an officer provided that:

  The liability is not owed to us or a related body corporate;

  The liability is not for a pecuniary penalty or compensation order made by a Court under the Corporations Act 2001; and

  The liability does not arise out of conduct involving a lack of good faith.

Our constitution also provides for us to indemnify each officer, to the maximum extent permitted by law, for legal costs and expenses incurred in successfully defending civil or criminal proceedings.

If one of our officers or employees is asked by us to be a director or alternate director of a company which is not related to us, our constitution provides for us to indemnify the officer or employee out of our property for any liability he or she incurs. This indemnity only applies if the liability was incurred in the officer’s or employee’s capacity as a director of that other company. It is also subject to any corporate policy made by our chief executive officer. Our constitution also allows us to indemnify employees and outside officers in some circumstances. The terms “officer”, “employee” and “outside officer” are defined in our constitution.

Deeds of indemnity in favour of directors, officers and employees

Telstra has also executed deeds of indemnity in favour of:

  directors (including past directors);

  executive officers (other than directors) and certain employees generally; and

  employees (including executive officers other than directors) involved in the formulation, entering into or carrying out, of a Telstra Sale Scheme (as defined in the Telstra Corporation Act 1991(Cwth)).

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Each of these deeds provides an indemnity on substantially the same terms as the indemnity provided in the constitution in favour of officers. The indemnity in favour of directors also gives directors a right of access to Board papers and requires Telstra to maintain insurance cover for the directors.

The indemnity in favour of employees relating to Telstra Sale Schemes is confined to liabilities incurred as an employee in connection with the formulation, entering into or carrying out, of a Telstra Sale Scheme.

Directors’ and officers’ insurance

Telstra maintains a directors’ and officers’ insurance policy that, subject to some exceptions, provides worldwide insurance cover to past, present or future directors, secretaries or executive officers of the Telstra Entity and its subsidiaries. The directors’ and officers’ insurance policy prohibits disclosure of the premium payable under the policy and the nature of the liabilities insured.

Environmental regulation and performance

Performance in relation to particular and significant environmental legislation

Telstra’s operations are subject to some significant environmental regulation under Commonwealth, State and Territory law, particularly with regard to:

  the impact of the rollout of telecommunications infrastructure;

  site contamination; and

  waste management.

Telstra has established procedures to monitor and manage compliance with existing environmental regulations and new regulations as they come into force.

The directors are not aware of any significant breaches of environmental regulation during the financial year.

Legal and regulatory compliance

Telstra is committed to conducting its businesses in compliance with all of its legal and regulatory obligations, Compliance with these obligations is not just a legal requirement but is integral to Telstra’s commitment to its employees, customers, shareholders and the community.

The Board is responsible for overseeing the establishment of appropriate compliance frameworks and controls and monitoring their operational effectiveness. The Audit Committee has been delegated specific responsibility for assisting the Board in discharging this responsibility and in the oversight of the Company’s compliance programs. This oversight is facilitated by the preparation of a quarterly legal and regulatory compliance and risk report summarising compliance initiatives and issues across the Company.

Telstra has a number of compliance programs in place to address specific legal and regulatory obligations. These include programs directed to health, safety and environment, equal employment opportunity, privacy, trade practices and industry regulation.

The principles of the Australian Standard on Compliance Programs, AS 3806, have been incorporated into these programs and a number of programs, including the privacy compliance program, are subject to periodic, independent external audits which are intended to ensure that the Company’s approach is comprehensive, robust and rigorous.

This program based approach is supported by the corporate wide, legal and regulatory compliance framework and a network of compliance managers. This structure has been designed with the aim of ensuring that each business unit’s operations are conducted in accordance with Telstra’s obligations. This is achieved through a focus on policies, procedures and work instructions that is intended to ensure that Telstra and its employees achieve transparent compliance with these obligations. There is a complementary focus on training, dissemination of information and monitoring of compliance outcomes.

These initiatives reflect the Company’s commitment to maintaining a strong compliance record and reducing the risk of future legal and regulatory compliance issues.

Rounding of amounts

The Telstra Entity is a company of the kind referred to in the Australian Securities and Investments Commission class order 98/100, dated 10 July 1998 and issued pursuant to section 341(1) of the Corporations Act 2001. As a result, amounts in this report and the accompanying financial report have been rounded to the nearest million dollars, except where otherwise indicated.

This report is made in accordance with a resolution of the directors.

     
-s- Donald G McGauchie
  -s- Ziggy Switkowski
Donald G McGauchie   Ziggy Switkowski
Chairman   Chief Executive Officer and


12 August 2004
  Managing Director

www.telstra.com.au/communications/shareholder

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directors’ report continued

Directors’ profiles

As at 12 August 2004, our directors were as follows:

                                 
                    Year of initial   Year last
Name
  Age
  Position
  appointment
  re-elected(1)
Donald G McGauchie
    54     Chairman     1998       2003  
John T Ralph
    71     Deputy Chairman     1996       2003  
Zygmunt E Switkowski(2)
    56     Chief Executive Officer, Managing Director     1999        
Samuel H Chisholm
    64     Director     2000       2002  
Anthony J Clark
    65     Director     1996       2002  
John E Fletcher
    53     Director     2000       2003  
Belinda J Hutchinson
    51     Director     2001        
Catherine B Livingstone
    48     Director     2000       2002  
Charles Macek
    57     Director     2001        
John W Stocker
    59     Director     1996       2003  

(1)   Other than the chief executive officer, one third of directors are subject to re-election by rotation each year.

(2)   On 27 August 2003, the Telstra Board of Directors re-appointed the chief executive officer, Zygmunt E Switkowski, for a further term until 31 December 2007.

A brief biography for each of the directors as at 12 August 2004 is presented on pages 26 to 27.

Directors’ meetings

Each director attended the following meetings and Board committees during the year as a member of the Board or relevant committee:

                                                                 
    Board
  Committees
                                    Nominations and    
Name
                  Audit
  Remuneration(7)
  Technology(8)
    a
  b
  a
  b
  a
  b
  a
  b
D G McGauchie (6)
    11       10                   11       11              
J T Ralph (3)
    11       11       3       2       11       11              
R C Mansfield (1)(5)
    7       6                   5       5              
Z E Switkowski
    11       11                               3       3  
S H Chisholm
    11       11                                      
A J Clark
    11       11       6       6                          
J E Fletcher
    11       10                                      
B J Hutchinson
    11       11                                      
C B Livingstone
    11       11       6       6                   3       3  
C Macek
    11       11       6       5       8       8              
W A Owens (2)
    8       7                                      
J W Stocker (4)
    11       11       6       6       6       6       3       3  

Column a: number of meetings held while a member.

Column b: number of meetings attended.

(1)   Resigned as Director and Chairman on 14 April 2004.
 
(2)   Resigned as Director on 6 May 2004.

(3)   Whilst acting as Interim Chairman from 14 April 2004 to 20 July 2004, Mr Ralph stepped aside from membership of the Audit Committee.

(4)   Appointed to the Nominations & Remuneration Committee on 31 March 2004.

(5)   Resigned from the Nominations & Remuneration Committee on 31 March 2004.

(6)   Appointed as Chairman of the Nominations & Remuneration Committee on 3 December 2003. Appointed as Chairman of the Board on 20 July 2004.
 
(7)   The Appointments & Compensation Committee was renamed to the Nominations and Remuneration Committee on 6 February 2004.

(8)   The Technology Committee was established to provide a forum to brief Directors on emerging technologies and the Company’s technology strategy. There were three meetings held during the year. Meetings of the Committee are open to all Directors.

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Emoluments for Board members and senior executives

Non-executive directors’ remuneration

Salary & fees

Telstra directors are remunerated in accordance with our constitution, which provides for the aggregate limit for directors’ fees (under our constitution this includes salary, superannuation benefits and DirectShares) to be set and varied by approval of a resolution at the annual general meeting of shareholders. Our constitution provides that the allocation of salary, superannuation benefits and DirectShares among the directors within the pool limit shall be determined by the Board. The current pool approved by shareholders at the November 2003 Annual General Meeting is $1,320,000 (2003: $1,150,000). The actual fees and the amount of non-monetary benefits, retirement benefits and other amounts paid are disclosed below. Directors are required to take at least 20% of their fees in Telstra shares, which are purchased on market.

Non-monetary benefits

Directors receive reimbursement for reasonable travelling, accommodation and other expenses incurred in travelling to or from meetings of the Board or Committees, or when otherwise engaged on the business of the Company in accordance with Board policy. Telstra also provides directors with telecommunications and other services and equipment to assist them in performing their duties. From time to time, Telstra also makes products and services available to directors without charge to allow directors to familiarise themselves with our products and services and recent technological developments. To the extent we consider that this provides a personal benefit to a director, this is included in the “non-monetary benefits” column in the table following.

                                                                 
    Primary benefits
  Equity
Compensation

  Post Employment
Benefits

  Other
Compensation

  Total
    Salary
and fees
  Non-
monetary
benefits(1)
  Other   DirectShares   Super-
annuation
benefits
  Increase in
retirement
benefits
  Payment of
retirement
benefits
   
Name
  ($)
  ($)
  ($)
  ($)
  ($)
  ($)
  ($)
  ($)
Non-Executive Directors
                                                               
Donald G McGauchie(2)
    45,871       5,285       50,000 (3)     30,000       8,629       30,908             170,693  
John T Ralph(4)
    141,852       4,172             28,000       (5)     78,896             252,920  
Robert C Mansfield(6)
    144,200       139             56,000       19,800             396,664       616,803  
Samuel H Chisholm(7) (8)
                                               
Anthony J Clark
    67,450       5,338             19,000       8,550       47,932             148,270  
John E Fletcher
    37,800       1,720             35,000       7,200       24,098             105,818  
Belinda J Hutchinson
    59,661       3,512             13,859       6,480       71,790 (9)           155,302  
Catherine B Livingstone
    67,450       3,607             19,000       8,550       30,004             128,611  
Charles Macek
    67,450       3,192             19,000       8,550       77,789 (9)           175,981  
William A Owens(10)
    46,154             31,529 (11)     30,000                   74,083       181,766  
John W Stocker
    34,499       4,501             77,396       3,105       60,590             180,091  

(1)   Includes the value of the personal use of products and services and other related fees.
 
(2)   Mr McGauchie was appointed Chairman on 20 July 2004.

(3)   This amount is paid to Mr McGauchie for membership of the Telstra Country Wide® Advisory Board. These fees are for contribution of services in addition to Board duties.
 
(4)   Mr Ralph was appointed as Interim Chairman from 14 April 2004 to 20 July 2004.

(5)   Under current superannuation legislation Mr Ralph does not receive superannuation benefits as he has passed his 70th birthday.
 
(6)   Mr Mansfield resigned from the Telstra Board on 14 April 2004.

(7)   Mr Chisholm has declined to receive directors fees.

(8)   Mr Chisholm receives fees of $150,000 from FOXTEL® for services to them as Chairman of their Board.

(9)   Ms Hutchinson and Mr Macek this year become entitled to retirement benefits after passing the 2 year hurdle described under Retirement Benefits.
 
(10)   Mr Owens resigned from the Telstra Board on 6 May 2004.

(11)   Mr Owens, a US based director, received management consultancy fees of $31,529 (paid in US dollars). These payments are not included when calculating the total aggregate remuneration pool. These fees are for contribution of services in addition to Board duties.

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directors’ report continued

Equity compensation – DirectShare

As part of the overall remuneration strategy and to encourage a longer term perspective, directors are required to receive a minimum of 20% of their remuneration by way of restricted Telstra shares through the DirectShare Plan. The shares are purchased on market and allocated to the participating director at market price. The shares are held in trust for a period of 5 years unless the participating director ceases earlier with the Telstra Group. In accordance with our policy, directors may state a preference to increase their participation in the DirectShare Plan. Where this occurs, we may provide a greater percentage of directors’ fees in Telstra shares.

Directors are restricted from entering into arrangements which effectively operate to limit the economic risk of their security holdings in those shares allocated under the DirectShare Plan during the period the shares are held in trust.

Superannuation

The directors may state a preference to increase the proportion of their fees taken as superannuation.

Where this occurs, we may provide a greater percentage of directors’ fees as superannuation contributions, subject to normal legislative requirements in order to meet superannuation guarantee and other statutory obligations.

Retirement benefits

Telstra will not provide retirement benefits for directors appointed to the Telstra Board after fiscal 2002. However, non-executive directors appointed prior to that date are eligible to receive retirement benefits on retiring as a director with Telstra. Directors who have served 9 years or more are entitled to receive a maximum amount equal to their total emoluments in the preceding 3 years. Directors who have served less than 9 years but more than 2 years are entitled to receive a pro-rated amount based on the number of months served as a director.

The table below provides the estimated retirement benefit that each director would receive had they retired as a director of Telstra as at 30 June 2004.

                 
            Estimated Retirement
            Sum as at 30 June 2004
Name   Position   $
Donald G McGauchie
  Chairman     145,277  
John T Ralph
  Deputy Chairman     371,735  
Samuel H Chisholm (1)
  Director      
Anthony J Clark
  Director     223,882  
John E Fletcher
  Director     90,535  
Belinda J Hutchinson
  Director     71,790  
Catherine B Livingstone
  Director     96,858  
Charles Macek
  Director     77,789  
John W Stocker
  Director     269,046  

(1)   No estimated retirement benefit as fees have been declined by the director

Remuneration policy for the CEO & senior executives

The Nominations & Remuneration Committee (formerly the Appointments & Compensation Committee) is accountable for reviewing and recommending to the Board the remuneration arrangements for Telstra’s CEO and senior executives reporting to the CEO. The Committee compares both the structure of the remuneration package and the overall quantum on a periodic basis by comparison to other major corporations in Australia. Additionally, the Committee engaged an independent specialised remuneration consultant to provide advice to warrant that payments are in line with general market practice and are competitively placed to attract and retain the necessary talent for the critical work required in these roles. The Committee has met with the consultant as well as receiving reports from him.

The Committee has adopted a set of principles used to guide decisions related to the remuneration of the senior executives. Specifically, these principles are designed to link the level of remuneration of the CEO and senior executives with the financial and operational performance of the Company. The principles are that the arrangements are:

  simple and easy to communicate;

  transparent so that all elements are visible;

  linked to the performance of the Company;

  differentiated based on individual performance;

  market competitive to attract and retain talent;

  fair and equitable; and

  aligned with the achievement of the Company’s long term business objectives.

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Linking rewards to performance

The CEO and senior executives are eligible for an annual short term incentive (STI) based on a range of Company financial, organisational and individual performance measures. The design of the STI plan was approved by the Telstra Board at the beginning of the financial year.

The plan focuses on the Company financial performance measures of EBIT growth, revenue growth and, in the case of the CEO, return on investment. These measures represent 65% of the CEO’s “on target” incentive payment and 50% of the senior executives’“on target” incentive payment. The remaining 35% of the CEO’s “on target” incentive payment is made up of measures of key Company customer service, employee opinion survey results and personal priorities determined by the Board. The remaining 50% of the senior executives’“on target” incentive payment is based on achievement of their respective business unit financial performance measures (20%) and performance against individual pre-determined key result areas (30%).

The design of the incentive plan requires each measure to achieve a minimum performance level or “threshold” before any payment for that measure becomes eligible. If the minimum level is achieved, then 50% of the amount assigned to that measure becomes payable. Achievement of the “target” level for each measure will qualify 100% to be paid. Similarly, achievement of a stretch target or “cap” will qualify 200% to be paid. A sliding scale operates for any performance level in between threshold and cap. We are of the view that this provides a significant direct link of the senior executive’s remuneration to the performance of the Company.

At the end of the financial year, the Board assesses performance against these measures and determines the amount of the annual incentive payment based on overall performance against the plan. The CEO is not present during discussions, or involved in any of the decision making, on the structure or outcome of the annual incentive payment to him.

In the case of the CEO’s and senior executives’ long term incentive (LTI) plan, the relationship to Company performance is directly linked in two ways. Firstly, the vesting of any performance rights is dependant on the achievement of a market based performance hurdle, namely, the relative TSR ranking against the S&P ASX Top 200 (Industrials) (“Peer Group”). Secondly, the market value of the equity instruments will significantly impact the value derived by the CEO and senior executives, if and when they vest.

For the performance rights allocated in fiscal 2004 to achieve 50% of their vesting entitlement, the Telstra 30 day average total shareholder return (TSR) must exceed the 50th percentile of the 30 day average TSR performance of the companies comprising the Peer Group at allocation date, between the third and fifth anniversary of allocation.

Furthermore, performance rights vest on a performance scale. In order to achieve 100% of vesting entitlement of the performance rights, the TSR must exceed the 75th percentile of the Peer Group in Quarter 1 of the performance period or at least the 50th percentile in Quarter 1 and obtaining the 75th percentile in any of the remaining seven quarters. If the 50th percentile is not achieved in Quarter 1 then 50% of the allocation will lapse. The remaining 50% may vest if the 50th percentile is achieved during the remainder of the performance period.

As part of its normal practice, the Board reviews the remuneration arrangements of the CEO and senior executives on a regular basis. As a result of this review, the Board has decided to change the structure and re-balance the arrangements for fiscal 2004. The major change is that the Board has decided to discontinue the Deferred Remuneration plan. Deferred remuneration was regarded as fixed remuneration subject to continued employment with Telstra for 3 years. Instead, the remuneration value normally attributed to deferred remuneration will be allocated evenly between fixed remuneration and the annual short term incentive.

Furthermore, whilst the actual payment made to the CEO and senior executives under the annual STI plan will continue to be measured against Company, business unit and individual performance, only half will be delivered in cash. The other half will be delivered as rights to Telstra shares which will vest in equal amounts over the next 3 years at 12 month intervals. The Growthshare Trust will purchase the shares on market and hold the rights in trust until they vest. The CEO and senior executives will not hold any beneficial interest in the shares until they are released by the Trust.

Dividends earned by the shares will not be earned by the CEO or senior executive but will be paid to the Trust. When shares vest to the CEO and senior executives the allocation is adjusted to the value of the dividends earned by those shares from the date of allocation to the vesting date. The Board is of the opinion that this will increase the focus on the performance of the Company and re-enforce the concept of share ownership by the CEO and senior executives in Telstra.

The Board has also approved a change to the Telstra Long Term Incentive (LTI) Plan for fiscal 2005. The LTI plan currently uses Telstra’s Total Shareholder Return (TSR) compared to a comparator group of companies comprising the S&P ASX Top 200 (Industrials) as the single performance measure.

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directors’ report continued

For allocations made under the LTI plan after fiscal 2004, 50% of allocations will be subject to the TSR performance measure and 50% will be subject to a new performance measure based on Telstra’s Earnings Per Share (EPS).

Vesting of performance rights under the TSR hurdle are subject to the same conditions as previous allocations and are described under the Long Term Incentive section below.

For the 50% of allocations to vest under the EPS hurdle, Telstra’s EPS must meet or exceed the target performance level of 5% annual compound growth for the 3 years prior to testing date. If Telstra’s EPS has grown annually by 10% compound for the same period, then an additional 50% allocation may vest. A linear vesting scale operates for performance above 5% annual compound growth and 10% annual compound growth.

The changes to the remuneration structure and arrangements for the CEO and senior executives incorporating the ceasing of the deferred remuneration plan results in an increase in fixed remuneration and an increase in the overall remuneration value of the STI. However, the Board are of the opinion that these changes are more in line with contemporary market practice and strengthen the performance link. In essence, a greater proportion of the total package for the CEO and senior managers is at risk and relies on Company performance meeting internal and external performance targets. The CEO and senior executives are able to earn significant rewards only if superior operational and organisational performance is achieved.

Remuneration structure

Each element of the remuneration structure for the CEO and senior executives is described below:

Fixed remuneration

Fixed remuneration is made up of guaranteed salary (including salary sacrifice benefits and fringe benefits tax for any salary sacrificed benefits elected by the individual) and superannuation. An individual’s fixed remuneration is generally set once a year as part of the Company wide remuneration review. In setting remuneration, the Nominations & Remuneration Committee has regard to advice provided by an independent remuneration consultant on roles in comparable groups of companies. Furthermore, a range of macro economic indicators are used to determine likely movements in broad salary rates.

The CEO and senior executives must contribute from their fixed remuneration to superannuation in accordance with legislative superannuation guarantee requirements. In addition, executives may state a preference to increase the proportion of their fixed remuneration taken as superannuation.

Where this occurs, we may provide a greater percentage of their fixed remuneration as superannuation contributions, subject to normal legislative requirements in order to meet superannuation guarantee and other statutory obligations.

Deferred remuneration

Telstra had a deferred remuneration plan, where the CEO and senior executives were provided part of their annual fixed remuneration in the form of rights to Telstra shares through the Telstra Growthshare Trust. The deferred remuneration plan supported Telstra’s operational and strategic plans through linking an element of the CEO’s and senior executives’ remuneration with sustained improvements in shareholder value. A deferred share was a right to acquire a share in Telstra subject to satisfying certain employment requirements. As deferred shares were allocated as deferred fixed remuneration, they had no performance hurdle other than the employment condition. In broad terms, if the CEO or a senior executive continued to be employed on the third anniversary of the effective allocation date, the deferred shares became vested deferred shares. The CEO and senior executives may exercise their existing vested deferred shares at the nominal exercise price of $1.00 for all the deferred shares exercised on a particular day, irrespective of the number of deferred shares exercised. Upon resignation all deferred shares which have not become vested deferred shares will lapse. If the CEO or a senior executive retires, their existing deferred shares may become vested deferred shares and may be exercised at the discretion of the retiree. Where the CEO or a senior executive ceases employment for any other reason, the number of the deferred shares that become vested deferred shares may be adjusted taking into account the reduced period of service.

Telstra Growthshare purchased shares on market in accordance with the allocation of deferred shares and forward liabilities for all allocations. Telstra funded the proportion of shares that were purchased to underpin the allocation of deferred shares and treated these funds as an expense by the Company.

Short term incentive (STI)

The STI plan rewards the CEO and senior executives for meeting or exceeding specific key annual business objectives linked to the annual business plan, at the Company, business unit and individual level. The actual incentive for fiscal 2004 for members of this team ranged between 24.8% and 43.1% of their fixed remuneration, depending on the senior executive’s performance and accountabilities. These incentive payments represent a range of 46.0% to 73.8% of the targeted incentive payment. Measures and targeted achievement levels are reviewed each year to reflect changes in business priorities for the forthcoming year.

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Achievement above target for Company, business unit and individual measures will generally result in a higher payment. This is dealt with in more detail in the section titled “Linking rewards to performance”.

Long term incentive (LTI)

The CEO and senior executives participate in the LTI plan based on equity administered through the Telstra Growthshare Trust. The allocation for the senior executives for September 2003 was in the form of performance rights, which are the right to acquire a Telstra share when a specified performance hurdle is achieved.

In general terms if the CEO or a senior executive resigns and performance rights have not yet become exercisable, they will lapse. Where the CEO or a senior executive retires and the performance rights have not yet become exercisable, they do not lapse on cessation of employment and may become exercisable if the performance hurdle is met. If the CEO or a senior executive ceases employment with Telstra for any other reason and the performance rights have not yet become exercisable, the allocation may be adjusted based on the period of service between the allocation date and date of cessation.

Offers to participate in the LTI plan are made to senior executives at the discretion of the Board. For fiscal 2004, rights to shares with a value equivalent to 87.5% of the CEO’s fixed remuneration and 38.5% of the senior executives’ fixed remuneration were allocated under these plans. These remuneration values have been determined using the full face value of the shares without any discounting. These shares only vest if performance hurdles are met.

Telstra Growthshare purchases shares on market in accordance with forward liabilities of performance rights for all allocations, past and present. We fund the proportion of shares that are purchased to underpin the allocation of performance rights and treat these funds as an expense. Cumulatively, over a five year period the total number of shares and options over shares delivered through Telstra Growthshare is not expected to exceed 1% of shares on issue.

In previous equity plans where options have been issued, we provided loans to Telstra Growthshare to fund the purchase of shares to underpin the options allocated. This loan is treated as a receivable on the statement of financial position. The Telstra Growthshare Trustee pays interest to us on the loan balance and may repay capital from time to time. If options are exercised, the senior executive pays the original exercise price to the Telstra Growthshare Trustee and the loan is repaid. As a result, there is no direct cash expense incurred by us, nor dilution of shareholder interests.

Telstra employee share ownership plans

All employees, including our CEO and senior executives, who were classed as “eligible employees” at 20 September 1997 and again on 27 August 1999, were eligible to participate in the Telstra employee share ownership plans, TESOP97 and TESOP99. The terms and conditions of participation in these plans for senior executives were the same as for all other employees.

Telstra OwnShare

To facilitate increasing employee shareholding in Telstra, we operate a restricted share plan (Telstra OwnShare) through which employees may state a preference to take part of their remuneration as Telstra shares. The shares are purchased on market and allocated at market value and held in trust for either a three or five year period (unless the employee leaves the Telstra Group earlier). Senior executives may participate in Telstra OwnShare on the same terms and conditions as other participating employees.

Senior executive emoluments

The Corporations Act 2001 requires disclosure of the details of the nature and amount of each element of the emolument of each director and each of the five officers of the Company receiving the highest emoluments. Telstra has chosen to disclose the emoluments of the CEO and all eight Group Managing Directors (GMD’s) for fiscal 2004 on the basis that the eight GMD’s have the greatest management authority within the Company delegated from the CEO.

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directors’ report continued

CEO and senior executives’ remuneration

The CEO and senior executives’ remuneration is detailed in the tables that follow. The first table provides details of the fixed remuneration, short term incentives, non-monetary benefits and the annualised value of deferred remuneration which has been allocated to the CEO and senior executives. The second table provides details of the annualised value of CEO and senior executives allocations through the LTI plan.

                                                                 
                    Short term   Non-                   Deferred   Total cash
    Salary   Super-   incentive   monetary   Other   Total   remuneration   plus deferred
    (1)   annuation   (2)   benefits(3)   (4)   cash   (5)   remuneration
Name
  ($)
  ($)
  ($)
  ($)
  ($)
  ($)
  ($)
  ($)
Zygmunt E Switkowski
    1,339,314       98,437       627,300       1,391             2,066,442       660,854       2,727,296  
Bruce Akhurst
    757,632       129,368       299,700       489             1,187,189       178,454       1,365,643  
Douglas Campbell
    801,559       85,441       263,800       2,132             1,152,932       178,454       1,331,386  
David Moffatt
    980,248       11,002       267,600             400,000       1,658,850       201,290       1,860,140  
Ted Pretty
    963,700       36,300       247,600       1,677       240,000       1,489,277       205,258       1,694,535  
Michael Rocca
    603,770       71,230       270,800       2,772             948,572       131,998       1,080,570  
Bill Scales
    479,907       91,968       234,200       1,380             807,455       110,129       917,584  
John Stanhope
    546,820       56,120       250,000       657             853,597       92,854       946,451  
David Thodey
    738,731       67,020       327,600       1,724             1,135,075       160,049       1,295,124  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total
    7,211,681       646,886       2,788,600       12,222       640,000       11,299,389       1,919,340       13,218,729  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 

(1)   Includes salary, salary sacrifice benefits and fringe benefits tax.

(2)   Short Term Incentive relates to performance for the year ended 30 June 2004 and is based on actual performance for Telstra and the individual.

(3)   Includes the benefit of interest free loans under TESOP97 and TESOP99 and the value of the personal use of products and services related to Telstra employment.
 
(4)   Includes payments made to executives for continued service with Telstra as part of their employment contract.

(5)   The value of deferred remuneration relates to the number of Telstra shares issued under the Deferred Remuneration Plan through Telstra Growthshare. The remuneration value is calculated by applying valuation simulation methodologies as described in note 19 to the financial report contained in the “Annual Report 2004”. The value of the instruments is then amortised over three years. The value included in deferred remuneration relates to the current year amortised value of the instruments that are yet to vest, being the instruments issued in fiscal 2003 and fiscal 2004.

(6)   Where Telstra terminates the CEO’s or a senior executive’s employment prior to the expiration of their employment contract for reasons other than misconduct, they are entitled to 6 months notice or payment in lieu and a termination payment equal to 12 months pay. Both elements are calculated on fixed remuneration at the time of termination.

Annualised value of all Long Term Incentive equity instruments outstanding at the end of fiscal 2004 which are subject to performance hurdles

The following table on page 39 provides the accounting value of all equity instruments, including those allocated in fiscal 2004, which have been annualised over the life of the various equity instruments. Therefore, these values include options and other instruments allocated from fiscal 2000 onwards. None of these instruments have vested to date and they are subject to achievement of performance hurdles during various performance periods. Included in the table are values relating to allocations in fiscal 2000 and fiscal 2001, for which it currently appears highly unlikely that the performance hurdles will be met. It therefore appears highly unlikely that the CEO and senior executives will derive any value from their fiscal 2000 and fiscal 2001 allocations. For allocations for fiscal 2002, fiscal 2003 and fiscal 2004, these instruments are also subject to performance hurdles and therefore the CEO and senior executives may or may not derive value from these allocations.

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Total LTI equity allocations subject to performance hurdles (1)(3)

                                 
            Performance   Restricted    
    Options   rights(2)   shares   Total
Name
  ($)
  ($)
  ($)
  ($)
Zygmunt E Switkowski
    838,744       698,597       125,904       1,663,245  
Bruce Akhurst
    371,788       216,315       51,924       640,027  
Douglas Campbell
    387,598       262,187       59,736       709,521  
David Moffatt
    486,780       249,032       30,160       765,972  
Ted Pretty
    414,396       254,813       23,688       692,897  
Michael Rocca
    302,444       164,433       19,564       486,441  
Bill Scales
    146,820       116,042       3,620       266,482  
John Stanhope
    281,252       105,386       22,544       409,182  
David Thodey
    241,368       191,881             433,249  

(1)   The value of equity based instruments relate to options, restricted shares, and performance rights issued since the commencement of the LTI plan that have been allocated from fiscal 2000 which have not vested or lapsed. The value of each instrument is determined by applying option valuation simulation methodologies as per the assumptions described in note 19 to the financial report contained in the “Annual Report 2004”. The value of the instruments is then amortised over the relevant vesting period. The value included in remuneration relates to the current year amortised value of the instruments that are yet to vest. The valuations used in the current year disclosures are based on the same underlying assumptions as the prior year apart from the exclusion of adjustments for the possible non-retention of staff and the effect of non-transferability of the instruments. For further detail on the assumptions used in our valuation methodologies, refer to note 19 to the financial report contained in the “Annual Report 2004”.

(2)   This includes performance rights allocated on 5 September 2003 as part of the annual LTI plan.
 
(3)   Where a vesting scale is used the table reflects the maximum achievable allocation.

Long Term Incentive allocations during fiscal 2004

In addition to the remuneration detailed in the table in the section headed “CEO and senior executive remuneration”, the CEO and the senior executives received LTI allocations of performance rights in September 2003. These performance rights are subject to a hurdle which has been described earlier in this report, and may vest on a scale if the hurdle is passed during a two year performance period from 5 September 2006. If the hurdle is not achieved, these performance rights will lapse and the CEO and senior executives will derive no value. These allocations are included in the table above headed “Total LTI equity allocations subject to performance hurdles”.

                 
    Target allocation (1)   Maximum allocation (1)
Name
  ($)
  ($)
Zygmunt E Switkowski
    772,412       1,544,824  
Bruce Akhurst
    209,988       419,976  
Douglas Campbell
    209,988       419,976  
David Moffatt
    233,627       467,254  
Ted Pretty
    233,627       467,254  
Michael Rocca
    163,324       326,648  
Bill Scales
    140,299       280,598  
John Stanhope
    151,658       303,316  
David Thodey
    192,182       384,364  
 
   
 
     
 
 
Total
    2,307,105       4,614,210  
 
   
 
     
 
 

(1)   The value of the LTI relates to the number of rights to Telstra shares issued under the LTI Plan through Telstra Growthshare during fiscal 2004. The remuneration value is calculated by applying valuation simulation methodologies as described in note 19 of the Annual Report to the number of rights to Telstra Shares that are allocated. This represents the value of the minimum and maximum values that may vest on a scale if the performance hurdle is achieved during the performance period (see Long Term Incentive Plan). These shares may vest during a two year performance period from 5 September 2006 if the hurdle is achieved. If the hurdle is not achieved during this period, the rights will lapse and the executive will receive no value from the equity.

www.telstra.com.au/communications/shareholder

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directors’ report continued

CEO and senior executives number of equity based instruments outstanding

                                         
    Telstra Growthshare(1)(2)
        Deferred
            Long Term Incentive Plans           Remuneration Plans
   
 
   
Name
  Restricted shares
  Performance rights
  Options
  Deferred shares
Zygmunt E Switkowski
    146,000       1,259,400               3,456,000       500,700  
Bruce Akhurst
    60,000       388,600               1,542,000       135,300  
Douglas Campbell
    68,000       388,600               1,597,000       135,300  
David Moffatt
    40,000       446,800               1,630,000       152,400  
Ted Pretty
    21,000       446,200               1,722,000       155,100  
Michael Rocca
    22,000       251,200               640,000       100,600  
Bill Scales
    5,000       210,400               465,000       84,200  
John Stanhope
    25,000       192,400               616,000       73,200  
David Thodey
          345,200               1,068,000       121,600  

(1)   Generally, options, restricted shares or performance rights may only become exercisable if a performance hurdle is satisfied in the performance period. For details regarding the performance hurdles of each plan refer to note 19 to the financial report contained in the “Annual Report 2004”.

(2)   This table reflects aggregate holdings of equity instruments issued through Telstra Growthshare still outstanding as at 30 June 2004.

The restricted shares, performance rights and options are subject to a performance hurdle which has not yet been achieved. The performance hurdle must be achieved within the relevant performance window or the allocations will lapse.

Details of current equity holdings of all executives under Telstra Growthshare(3)

                                                         
    Total options/                                        
    restricted shares/                                   Market price   Fair
    performance rights/   Eligible   Exercise                   at allocation   value
    deferred shares   executives   price           Allocation   date   (2)
Instrument
  allocated(1)
  participating
  ($)
  Expiry date
  date
  ($)
  ($)
Options
    1,533,722       21       8.02     13 Sept 2009   13 Sept 1999     8.02       1.38  
 
    3,370,660       96       6.28     8 Sept 2010   8 Sept 2000     6.28       1.59  
 
    150,000       1       6.55     16 Mar 2011   16 Mar 2001     6.55       1.53  
 
    32,416,945       147       4.90     6 Sept 2011   6 Sept 2001     4.90       1.13  
 
    1,854,000       3       5.63     14 Mar 2012   14 Mar 2002     5.63       1.19  
Restricted shares
    260,278       21       n/a     13 Sept 2004   13 Sept 1999     8.02       5.64  
 
    697,960       96       n/a     8 Sept 2005   8 Sept 2000     6.28       3.62  
 
    40,000       1       n/a     16 Mar 2006   16 Mar 2001     6.55       3.77  
Performance rights
    3,098,155       147       n/a     6 Dec 2006   6 Sept 2001     4.90       2.86  
 
    149,000       3       n/a     14 Jun 2007   14 Mar 2002     5.63       3.08  
 
    4,034,226       166       n/a     5 Dec 2007   5 Sept 2002     4.87       2.99  
 
    44,200       4       n/a     7 Jun 2008   7 Mar 2003     4.11       2.60  
 
    4,412,800       176       n/a     5 Dec 2008   5 Sept 2003     5.06       3.07  
 
    36,700       3       n/a     20 May 2009   20 Feb 2004     4.71       2.73  
Deferred shares
    2,022,498       166       n/a     5 Sept 2007   5 Sept 2002     4.87       4.41  
 
    22,100       4       n/a     7 Mar 2008   7 Mar 2003     4.11       3.60  
 
    2,206,400       176       n/a     5 Sept 2008   5 Sept 2003     5.06       4.29  
 
    18,350       3       n/a     20 Feb 2009   20 Feb 2004     4.71       4.02  

(1)   Generally, options, restricted shares or performance rights may only become exercisable if a performance hurdle is satisfied in the performance period. For details regarding the performance hurdles of each plan refer to note 19 to the financial report contained in the “Annual Report 2004”.

(2)   The fair values have been calculated using a simulation methodology. Specific details on this methodology are contained in note 19 to the financial report contained in the Annual Report 2004.
 
(3)   This table reflects aggregate holdings of equity instruments issued through Telstra Growthshare still outstanding as at 30 June 2004.

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Directors’and senior executives’shareholdings in Telstra
As at 12 August 2004:

                         
            Number of shares held    
Directors
  Direct interest
  Indirect interest(1)
  Total
Donald G McGauchie
          34,328       34,328  
John T Ralph
    1,000       74,843       75,843  
Zygmunt E Switkowski(2)(3)
    46,800       88,850       135,650  
Samuel H Chisholm
                 
Anthony J Clark
    10,000       52,503       62,503  
John E Fletcher
          48,060       48,060  
Belinda J Hutchinson
    37,111       27,837       64,948  
Catherine B Livingstone
    10,400       15,641       26,041  
Charles Macek
          39,462       39,462  
John W Stocker
    800       80,944       81,744  

(1)   Shares in which the director does not have a relevant interest, including shares held by director related entities, are excluded from indirect interests.
 
(2)   Includes :

  400 shares acquired with an interest free loan and 200 free shares under the terms of the Telstra Employee Share Ownership Plan 1999 (TESOP99);
 
  2,000 shares acquired with an interest free loan plus 500 free shares under the terms of the Telstra Employee Share Ownership Plan 1997 (TESOP97) and 200 loyalty shares obtained under the “one for ten loyalty offer” available to all employees who participated in the 1997 public offer; and
 
  80 loyalty shares received under the “one for ten loyalty offer” available to all employees who participated in the 1999 public offer.

(3)   During fiscal 2004, Dr Switkowski was granted 503,200 performance rights and 251,600 deferred shares under the terms and conditions of the Telstra Growthshare Trust Deed. These performance rights and deferred shares are in addition to the above.

                         
            Number of shares held    
Senior executives
  Direct interest
  Indirect interest
  Total
Bruce Akhurst
    7,780       54,711       62,491  
Douglas Campbell
    9,700       27,500       37,200  
David Moffatt
    600       3,100       3,700  
Ted Pretty
          2,400       2,400  
Michael Rocca
    12,000             12,000  
Bill Scales
    8,516       1,400       9,916  
John Stanhope
    6,980       3,960       10,940  
David Thodey
    12,462       5,800       18,262  

www.telstra.com.au/communications/shareholder

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concise financial report

                         
            Telstra Group
            Year ended 30 June
    Note   2004   2003
statement of financial performance for the year ended 30 June 2004
   
  $m
  $m
Ordinary activities
                       
Revenue
                       
Sales revenue
            20,737       20,495  
Other revenue (excluding interest revenue)
    4       543       1,121  
 
           
 
     
 
 
 
            21,280       21,616  
 
           
 
     
 
 
Expenses
                       
Labour
            3,218       3,204  
Goods and services purchased
            3,420       3,615  
Other expenses
    4       4,389       4,602  
 
           
 
     
 
 
 
            11,027       11,421  
Share of net loss from joint venture entities and associated entities
    4       78       1,025  
 
           
 
     
 
 
 
            11,105       12,446  
 
           
 
     
 
 
Earnings before interest, income tax expense, depreciation and amortisation (EBITDA)
    1       10,175       9,170  
Depreciation and amortisation
            3,615       3,447  
 
           
 
     
 
 
Earnings before interest and income tax expense (EBIT)
    1       6,560       5,723  
Interest revenue
            55       84  
Borrowing costs
            767       879  
 
           
 
     
 
 
Net borrowing costs
            712       795  
 
           
 
     
 
 
Profit before income tax expense
            5,848       4,928  
 
           
 
     
 
 
Income tax expense
    4       1,731       1,534  
 
           
 
     
 
 
Net profit
            4,117       3,394  
Outside equity interests in net loss
            1       35  
 
           
 
     
 
 
Net profit available to Telstra Entity shareholders
            4,118       3,429  
 
           
 
     
 
 
Other valuation adjustments to equity
                       
Net exchange differences on translation of financial statements of non-Australian controlled entities
            21       (161 )
Reserves recognised on equity accounting our interest in associates and joint ventures
            (5 )     (18 )
Increase to opening retained earnings on adoption of new accounting standard
    1             1,415  
 
           
 
     
 
 
Valuation adjustments available to Telstra Entity shareholders and recognised directly in equity
            16       1,236  
 
           
 
     
 
 
Total changes in equity other than those resulting from transactions with
Telstra Entity shareholders as owners
            4,134       4,665  
 
           
 
     
 
 
 
            ¢       ¢  
 
           
 
     
 
 
Basic and diluted earnings per share (cents per share)
            32.4       26.6  
 
           
 
     
 
 
Total ordinary dividends per share (cents per share)
    3,5       26.0       27.0  
 
           
 
     
 
 

The above statement of financial performance should be read in conjunction with the accompanying notes and discussion and analysis. The financial statements and specific disclosures have been derived from the financial report contained in the “Annual Report 2004”. This concise financial report cannot be expected to provide as full an understanding of the financial performance, financial position and cash flow activities of Telstra as the financial report. Further financial information can be obtained from the “Annual Report 2004” which is available, free of charge, upon request to Telstra.

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discussion and analysis

statement of financial performance

Our net profit after outside equity interests for the year was $4,118 million, representing an increase of 20.1% on the prior year’s net profit of $3,429 million. This comparison is affected by REACH related adjustments in both years.

Earnings before interest and income tax expense (EBIT) for fiscal 2004 was $6,560 million (2003: $5,723 million).

Total revenue (including interest revenue) for the year decreased by 1.7% to $21,335 million (2003: $21,700 million). This decrease was primarily due to revenue in fiscal 2003 including proceeds from the sale of seven office properties, which contributed gross proceeds of $570 million.

Sales revenue was $20,737 million, representing a 1.2% increase on the prior year sales revenue of $20,495 million. This increase was attributable to growth in mobiles, Internet and IP solutions, PSTN products and advertising and directories, offset by a decline in revenues from Hong Kong CSL (CSL).

We operate a full service telecommunications model. Basic access revenue increased due to the introduction of pricing packages with higher access charges and lower call rates, but was offset by lower local call, international direct and national long distance revenues. Mobile services and fixed to mobile call revenue increased, largely due to the strength of mobile’s data revenue and the continued growth in the number of mobiles in the Australian market.The higher mobile services and fixed to mobile call revenue was, however, partially offset by lower revenue from mobile handset sales. Internet and IP solutions revenue experienced significant growth due to increased numbers of broadband subscribers. Advertising and directory services revenue grew due to the continued take up of new advertising offerings. ISDN revenue decreased mainly due to the migration of corporate customers to other products such as ADSL and frame relay. Inbound calling products also decreased due to intense price competition and a declining customer base.

Our total revenue from other controlled entities was lower due to a decline in revenue from CSL as a result of unfavourable currency fluctuations and extremely competitive market conditions in the region. This was moderated by increases achieved by our New Zealand subsidiary, TelstraClear.

Other revenue decreased by $578 million to $543 million, due primarily to the sale of the seven office properties in fiscal 2003 referred to above. In fiscal 2004, other revenue included the sale of our shareholding in our associated entity,IBM Global Services Australia Limited (IBMGSA), contributing proceeds on sale of $154 million.

We continued to focus on cost control in fiscal 2004. Overall expenses decreased by 7.7% to $15,487 million from $16,772 million in the prior year.

A significant portion of this decrease was due to the $965 million write down of the investment in our 50% owned joint venture, REACH, and the cost of assets and investments sold during fiscal 2003.

Labour expenses were in line with the prior year at $3,218 million (2003: $3,204 million). Goods and services purchased decreased by 5.4% to $3,420 million in fiscal 2004 (2003: $3,615 million) due to a reduction in handset sales, lower network payments and lower commercial project payments. Depreciation and amortisation expense increased by 4.9% to $3,615 million (2003: $3,447 million), due mainly to the growth in communications asset additions. Other expenses decreased by 4.6% to $4,389 million (2003: $4,602 million), mainly due to the carrying value of assets and investments sold in the prior year being significantly larger than in the current year. This decrease in other expenses was partly offset by a write down of additional funding to REACH of $226 million and $130 million to exit our contracts for information technology services with IBMGSA, corresponding with the sale of our interest in this business.

Income tax expense increased by 12.8% to $1,731 million in fiscal 2004, primarily due to a $201 million tax benefit recognised in the prior year on initial adoption of the tax consolidation legislation. Tax expense also increased due to the higher profit of the group, giving an overall effective tax rate of 29.6%.

investor return and other key ratios

Our earnings per share increased to 32.4 cents per share in fiscal 2004 from 26.6 cents per share in the prior year. This increase is due to improved earnings and a reduction in the number of shares on issue as a result of the off market share buy-back completed during fiscal 2004.

We have declared a final fully franked ordinary dividend of 13 cents per share, bringing dividends per share for fiscal 2004 to 26 cents per share. The prior year dividends amounted to 27 cents per share, which included a special dividend of 3 cents per share. We also returned $1,001 million to shareholders through an off market share buy-back.

Other relevant measures of return to investors include the following:

  Return on average assets – 2004: 19.4% (2003: 16.3%)
 
  Return on average equity – 2004: 26.8% (2003: 23.2%)
 
  Earnings before interest, income tax expense, depreciation and amortisation (EBITDA) – 2004: $10,175 million (2003: $9,170 million)

Return on average assets is higher in fiscal 2004 primarily due to the write down of the investment in REACH in fiscal 2003. Return on average equity is higher partially due to the share buy-back in fiscal 2004 and for the reasons noted in the discussion and analysis on our statement of financial position and statement of financial performance.

www.telstra.com.au/communications/shareholder

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concise financial report continued

                 
    Telstra Group
    As at 30 June
    2004   2003
statement of financial position as at 30 June 2004
  $m
  $m
Current assets
               
Cash assets
    687       1,300  
Receivables
    3,608       3,619  
Inventories
    229       260  
Other assets
    803       578  
 
   
 
     
 
 
Total current assets
    5,327       5,757  
 
   
 
     
 
 
Non current assets
               
Receivables
    740       877  
Inventories
    10       14  
Investments – accounted for using the equity method
    40       159  
Investments – other
    80       96  
Property, plant and equipment
    22,863       23,012  
Intangibles–goodwill
    2,104       2,018  
Intangibles – other
    1,501       1,146  
Other assets
    2,328       2,520  
 
   
 
     
 
 
Total non current assets
    29,666       29,842  
 
   
 
     
 
 
Total assets
    34,993       35,599  
 
   
 
     
 
 
Current liabilities
               
Payables
    2,338       2,525  
Interest-bearing liabilities
    3,246       1,323  
Income tax payable
    539       660  
Provisions
    358       353  
Revenue received in advance
    1,095       973  
 
   
 
     
 
 
Total current liabilities
    7,576       5,834  
 
   
 
     
 
 
Non current liabilities
               
Payables
    49       51  
Interest-bearing liabilities
    9,014       11,232  
Provision for deferred income tax
    1,807       1,814  
Provisions
    778       814  
Revenue received in advance
    408       432  
 
   
 
     
 
 
Total non current liabilities
    12,056       14,343  
 
   
 
     
 
 
Total liabilities
    19,632       20,177  
 
   
 
     
 
 
Net assets
    15,361       15,422  
 
   
 
     
 
 
Shareholders’ equity
               
Telstra Entity
               
Contributed equity
    6,073       6,433  
Reserves
    (105 )     (150 )
Retained profits
    9,391       9,137  
 
   
 
     
 
 
Shareholders’ equity available to Telstra Entity shareholders
    15,359       15,420  
Outside equity interests
               
Contributed equity
    2       1  
Retained profits
          1  
 
   
 
     
 
 
Total outside equity interests
    2       2  
 
   
 
     
 
 
Total shareholders’ equity
    15,361       15,422  
 
   
 
     
 
 

The above statement of financial position should be read in conjunction with the accompanying notes and discussion and analysis. The financial statements and specific disclosures have been derived from the financial report contained in the “Annual Report 2004”. This concise financial report cannot be expected to provide as full an understanding of the financial performance, financial position and cash flow activities of Telstra as the financial report. Further financial information can be obtained from the “Annual Report 2004” which is available, free of charge, upon request to Telstra.

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    Telstra Group
    Year ended 30 June
    2004   2003
statement of cash flows for the year ended 30 June 2004
  $m
  $m
Cash flows from operating activities
               
Receipts from trade and other receivables (inclusive of goods and services tax (GST))
    22,954       22,511  
Payments of accounts payable and to employees (inclusive of GST)
    (11,816 )     (11,920 )
Interest received
    51       70  
Borrowing costs paid
    (846 )     (999 )
Dividends received
    2       7  
Income taxes paid
    (1,856 )     (1,536 )
GST remitted to the Australian Taxation Office (ATO)
    (1,056 )     (1,076 )
 
   
 
     
 
 
Net cash provided by operating activities
    7,433       7,057  
 
   
 
     
 
 
Cash flows from investing activities
               
– property, plant and equipment
    (2,572 )     (2,704 )
– internal use software assets
    (435 )     (555 )
– patents, trademarks and licences
    (2 )     (2 )
– deferred expenditure
    (6 )      
 
   
 
     
 
 
Capital expenditure (before investments)
    (3,015 )     (3,261 )
 
   
 
     
 
 
– shares in controlled entities
    (667 )     (25 )
– investment in joint venture entities
    (1 )     (45 )
– investments in associated entities (including share buy-back)
    1        
– shares in listed securities and other investments
    (1 )     (1 )
 
   
 
     
 
 
Investment expenditure
    (668 )     (71 )
 
   
 
     
 
 
Total capital expenditure
    (3,683 )     (3,332 )
Proceeds from:
               
– sale of property, plant and equipment
    168       797  
– sale of shares in controlled entities
          12  
– sale of joint venture entities and associated entities
    221       20  
– sale of listed securities and other investments
    24       7  
– sale of business
          4  
 
   
 
     
 
 
Net cash used in investing activities
    (3,270 )     (2,492 )
 
   
 
     
 
 
Cash flows from financing activities
               
Proceeds from:
               
– borrowings
    4,119       5,914  
Repayment of:
               
– borrowings
    (4,274 )     (6,315 )
– Telstra bonds
    (211 )     (582 )
– finance leases principal amount
    (13 )     (22 )
Employee share loans (net)
    24       33  
Loan to joint venture entity
    (226 )      
Dividends paid
    (3,186 )     (3,345 )
Share buy-back
    (1,009 )      
 
   
 
     
 
 
Net cash used in financing activities
    (4,776 )     (4,317 )
 
   
 
     
 
 
Net increase/(decrease)in cash
    (613 )     248  
Foreign currency conversion
          (18 )
Cash at the beginning of the year
    1,300       1,070  
 
   
 
     
 
 
Cash at the end of the year
    687       1,300  
 
   
 
     
 
 

The above statement of cash flows should be read in conjunction with the accompanying notes and discussion and analysis. The financial statements and specific disclosures have been derived from the financial report contained in the “Annual Report 2004”. This concise financial report cannot be expected to provide as full an understanding of the financial performance, financial position and cash flow activities of Telstra as the financial report. Further financial information can be obtained from the “Annual Report 2004” which is available, free of charge, upon request to Telstra.

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concise financial report continued

discussion and analysis

statement of financial position

We continued to maintain a strong financial position with net assets of $15,361 million, compared with net assets of $15,422 million as at 30 June 2003.

The decrease in net assets by $61 million comprised a reduction in our total assets of $606 million and a decrease in total liabilities of $545 million.

The decrease in total assets of $606 million was primarily due to the following movements during the year:

  Cash assets decreased by $613 million due to management of our working capital and the off market share buy-back completed in November 2003;
 
  Our property, plant and equipment decreased by $149 million, due mainly to depreciation and amortisation charges; and
 
  Offset by current other assets being higher due to increasing deferred mobile handset subsidies of $94 million.

The decrease in total liabilities of $545 million was primarily due to a reduction in total interest-bearing liabilities, which was attributable to the repayment of loans from free cash flow generated during the year.

The group continued to maintain a strong free cash flow position, which enabled the company to pay strong dividends, fund the acquisition of the Trading Post Group and complete an off market share buy-back. We have gained cash through continued strong company operating activities and through careful capital and cash management. We have also achieved a sustainable reduction in capital expenditure.

statement of cash flows

We continued to generate strong cash flow from operating activities of $7,433 million (2003: $7,057 million). This position was the result of continued tight control of expenditure and improved working capital management, partially offset by higher tax payments.

Cash used in investing activities was $3,270 million, representing an increase of $778 million over the prior year. The increase is mainly attributable to the acquisition of the Trading Post Group for $634 million and the Cable Telecom group for $31 million net of cash balances acquired. In addition, a decrease of $629 million in our proceeds from property, plant and equipment was due mainly to the sale of a portfolio of seven office properties in fiscal 2003. The current year proceeds on sale included $154 million from the sale of our interest in IBMGSA, $50 million from the sale of our interest in PT Mitra Global Telekomunikasi Indonesia and $168 million from the sale of property, plant and equipment.

Total cash flow before financing activities (free cash flow) decreased to $4,163 million (2003: $4,565 million).

Our cash used in financing activities was $4,776 million (2003: $4,317 million) after dividend payments of $3,186 million (2003: $3,345 million), a share buy-back of $1,009 million (2003: nil) and net repayment of borrowings of $581 million (2003: $972 million).

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notes to the concise financial statements

1.   Accounting policies

Basis of preparation of the concise financial report

The principal accounting policies adopted in preparing the concise financial report of Telstra Corporation Limited (referred to as the Telstra Entity) are included in the financial report which forms part of the detailed “Annual Report 2004”.

This concise financial report has been prepared in accordance with the Corporations Act 2001 and AASB 1039:“Concise Financial Reports” and is derived from the detailed “Annual Report 2004”.

These accounting policies are consistent with those adopted in previous periods, apart from the following changes during fiscal 2004:

Revenue arrangements with multiple deliverables

It is our policy to prepare our financial statements to satisfy both AGAAP and USGAAP and, in cases where there is no conflict between the two, we ensure that we incorporate the more detailed requirements in both AGAAP and USGAAP financial statements.

In November 2002, the Emerging Issues Task Force in the US reached a consensus on Issue No. 00-21 (EITF 00-21),‘Revenue Arrangements with Multiple Deliverables’. EITF 00-21 is applicable to us from 1 July 2003.

EITF 00-21 requires that where two or more revenue-generating activities or deliverables are sold under a single arrangement, each deliverable that is considered to be a separate unit of accounting under EITF 00-21 should be accounted for separately. When the deliverables in a multiple deliverable arrangement are not considered to be separate units of accounting the arrangement is accounted for as a single unit.

We allocate the consideration from the revenue arrangement to its separate units based on the relative fair values of each unit. If the fair value of the delivered item is not available, then revenue is allocated based on the difference between the total arrangement consideration and the fair value of the undelivered item. The revenue allocated to each unit under EITF 00-21 is then recognised in accordance with our revenue recognition policies.

We currently have a number of arrangements with our customers that are considered to be distinguishable into separate units of accounting under EITF 00-21. These are:

  mobile handsets that are offered as part of a mobile network contract or sold as part of a prepaid phone package;
 
  broadband Internet installation kits, where a modem is provided, and satellite Internet packages; and
 
  advertising in the Yellow Pages printed and online directories.

We have assessed the requirements of EITF 00-21 and determined that there is no material impact on our statement of financial performance or statement of financial position as at, and for the year ended, 30 June 2004.

The following accounting policy changes occurred during fiscal 2003.

Provision for dividends

Due to the application of accounting standard AASB 1044: “Provisions, Contingent Liabilities and Contingent Assets” for the year ended 30 June 2003 and subsequent reporting periods, a provision can no longer be raised at balance date if the dividend is declared after that date. As a result, during the year ended 30 June 2003, we changed our accounting policy to reflect this position and we now provide for a dividend in the period in which it is declared. There has been no change in the timing of dividends declared by the directors and as a result we will continue to make a public announcement of the dividend after balance date.

When the declaration date is after balance date but before completion of the financial report, we disclose the dividend as an event occurring after balance date.

The transitional provisions of this standard required a write-back of the provision raised as at 30 June 2002 to opening retained profits in fiscal 2003. The effect of the revised policy was to increase consolidated retained profits and decrease provisions at the beginning of the year ended 30 June 2003 by $1,415 million.

Further clarification of terminology used in our statement of financial performance

Earnings before interest, income tax expense, depreciation and amortisation (EBITDA) reflects our net profit prior to including the effect of interest revenue, borrowing costs, income taxes, depreciation and amortisation. We believe that EBITDA is a relevant and useful financial measure used by management to measure the company’s operating profit. Our management uses EBITDA, in combination with other financial measures, primarily to evaluate the company’s operating performance before financing costs, income tax and non-cash capital related expenses. In consideration of the capital intensive nature of our business, EBITDA is a useful supplement to net income in understanding cash flows generated from operations that are available for payment of income taxes, debt service and capital expenditure.

Notwithstanding, we believe EBITDA is useful to investors because analysts and other members of the investment community largely view EBITDA as a key and widely recognised measure of operating performance.

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notes to the concise financial statements continued

1. Accounting policies (continued)

Further clarification of terminology used in our statement of financial performance (continued)

EBITDA is not a USGAAP (United States generally accepted accounting principles) measure of income or cash flow from operations and should not be considered as an alternative to net income as an indication of our financial performance or as an alternative to cash flow from operating activities as a measure of our liquidity.

Earnings before interest and income tax expense (EBIT) is a similar measure to EBITDA but takes into account the effect of depreciation and amortisation.

When a specific revenue or an expense from ordinary activities is of such a size, nature or incidence that its disclosure is relevant in explaining our financial performance for the reporting period, its nature and amount have been disclosed separately in note 4.

Adoption of International Financial Reporting Standards

We will be required to comply with the Australian equivalents of the International Financial Reporting Standards (IFRS), as issued by the Australian Accounting Standards Board, when the company reports for the half-year ending 31 December 2005 and year ending 30 June 2006.

The transitional rules for adoption of IFRS for the first time require that we restate our comparative financial statements using Australian equivalents of IFRS, except for AASB 132:“Financial Instruments: Disclosure and Presentation” and AASB 139:“Financial Instruments: Recognition and Measurement”.

Currently we provide two years of comparative financial information in our financial statements to comply with the US Securities and Exchange Commission (SEC) requirements. However the SEC has proposed relief from this requirement. Under the SEC proposal, foreign registered companies will have the option to provide only one year of comparatives when applying the Australian equivalents of IFRS. This means we may have the option to apply the Australian equivalents of IFRS retrospectively from 1 July 2004. If the proposal of the SEC is not approved, we will determine the transitional impacts of applying the Australian equivalent of IFRS as at 1 July 2003. The transitional impacts will be different at each of the potential dates for comparative reporting.

Most of the adjustments required on transition are required to be made to opening retained earnings at the beginning of the first comparative period, however transitional adjustments relating to those standards where comparatives are not required will only be made at 1 July 2005.

The key differences between our accounting policies under AGAAP and IFRS identified to date are summarised below.This summary should not be taken as an exhaustive list of all the differences between current AGAAP and the Australian equivalents of IFRS, but it does represent our major transitional impacts.

We have established a formal IFRS project team to manage the convergence to IFRS and ensure we are prepared to report for the first time in accordance with the timetable outlined above. The IFRS project team is monitored by a governance committee comprising senior members of management, and reports regularly to the Audit Committee of the Telstra Board on the progress towards adoption.

Planning and technical evaluation has largely been completed, and we are well advanced in determining the impact of adopting the Australian equivalents of IFRS. We expect the impact analysis to be completed during fiscal 2005, enabling us to effectively manage the implementation of changes required ahead of the 1 July 2005 application date.

The following areas have been identified as significant in terms of level of activity to substantiate the impact on our financial report and/or the potential transitional adjustment.

(a) AASB 2:“Share-Based Payment”(AASB 2)

We currently recognise an expense for all restricted shares, performance rights, deferred shares, and Telstra shares (consisting of ‘directshares’ and ‘ownshares’) issued. This expense is equal to the funding provided to the Telstra Growthshare Trust to purchase Telstra shares on market to underpin these equity instruments, and is recognised in full in the statement of financial performance when the funding is provided. We do not currently recognise an expense for options issued. For further information regarding our employee share plans, refer to note 19 of the financial report in the “Annual Report 2004”.

On adoption of AASB 2, we will recognise an expense for all share-based remuneration, determined with reference to the fair value of the equity instruments issued. A transitional adjustment to recognise the difference between the expense recognised for AGAAP and the fair value of all equity instruments issued will be made retrospectively against opening retained earnings at transition date. We currently apply a similar concept of expensing share-based remuneration in our USGAAP reconciliation. For information on the approach applied in the USGAAP reconciliation, refer to note 30(k) of the financial report in the “Annual Report 2004”.

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1. Accounting policies (continued)

Adoption of International Financial Reporting Standards (continued)

(b) AASB 112:“Income Taxes”(AASB 112)

On transition to AASB 112, a new method of accounting for income taxes, known as the “balance sheet liability method”, will be adopted, replacing the “tax effect income statement” approach currently used by Australian companies. Under the new method we will recognise deferred tax balances in the statement of financial position when there is a difference between the carrying value of an asset or liability and its tax base. It is expected that adoption of AASB 112 may require us to carry higher levels of deferred tax assets and liabilities, although at this stage our IFRS project has not identified a material transitional adjustment. The most significant area where the carrying value of an asset will differ from its tax base is expected to be assets that have been revalued in past reporting periods.

(c) AASB 119:“Employee Benefits”(AASB 119)

We do not currently recognise an asset or liability in our statement of financial position for the net position of the defined benefit schemes we sponsor in Australia and Hong Kong.

Adoption of the Australian equivalent of IFRS, AASB 119, will cause us to recognise the net position of each scheme as a transitional adjustment in the statement of financial position, with a corresponding entry to the statement of financial performance. The transitional adjustment will be based on actuarial valuations of each scheme at transition date determined in accordance with AASB 119. The transitional adjustment could be an increase or decrease in retained earnings, depending on the funding position of each scheme at the date of transition. After the application date of 1 July 2005, movements reflecting the change in value of the schemes will be recognised in the statement of financial performance and is likely to result in increased earnings volatility.

For our USGAAP reconciliation, we recognise the impact of defined benefit schemes as required by Statement of Financial Accounting Standards 87:“Employers’ Accounting for Benefits”. The approach under existing US requirements does however differ from the requirements of AASB 119. For information on our existing approach under USGAAP, refer note 30(f) of the financial report in the “Annual Report 2004”.

(d) AASB 121:“Changes in Foreign Exchange Rates”(AASB 121)

Under the transitional rules of AASB 1 “First Time Adoption of Australian Equivalents to International Financial Reporting Standards” we can take advantage of an exception that permits the resetting of the foreign currency translation reserve (FCTR) to nil as at the date of transition to the Australian equivalents of IFRS. As at 30 June 2004 we had a debit balance of $187 million in the FCTR. Should we elect to apply this exemption on transition to AASB 121, the balance in the FCTR will be reset to nil, taking a debit transitional adjustment to retained earnings.

Translation differences in relation to our foreign controlled entities subsequent to transition to IFRS will continue to be recorded in the FCTR. The gain or loss on a future disposal of a foreign controlled entity will exclude the translation differences that arose before the date of transition to IFRS.

AASB 121 requires goodwill arising on the acquisition of a foreign controlled entity, and any other fair value adjustments to the carrying value of assets and liabilities arising on acquisition, to be expressed in the functional currency of the foreign operation. As at 30 June 2004 we had goodwill of $2,104 million, representing goodwill on the acquisition of our foreign controlled entities, CSL and TelstraClear. Under AGAAP, these goodwill balances are fixed in AUD.

On transition to AASB 121 we will restate these goodwill balances using the functional currency of CSL and TelstraClear at the original date of acquisition of the investment. The financial impact of restating the goodwill balances will be taken as a transitional adjustment against retained earnings and will reduce the balance of intangible assets. As a result of applying AASB 121 to foreign denominated goodwill there is the potential for increased volatility in the FCTR.

(e) AASB 123:“Borrowing Costs”(AASB 123)

In accordance with AGAAP, we capitalise borrowing costs incurred in respect of internally constructed property, plant and equipment that meets the criteria of ‘qualifying assets’. The benchmark treatment required under IFRS is to expense borrowing costs, however AASB 123 does allow the alternative treatment of capitalising these costs where they relate to qualifying assets. A decision to write off the capitalised amount of borrowing costs on transition to AASB 123 would give rise to a reduction in opening retained earnings and would have the impact of reducing depreciation and increasing our interest expense in subsequent reporting periods. As at 30 June 2004, the Telstra Group had accumulated unamortised capitalised interest of $430 million. At this stage there is no decision on whether we will continue to capitalise interest or expense it as incurred.

(f) AASB 128:“Investments in Associates”(AASB 128)

AASB 128 requires amounts that are in substance part of the net investment in associates to be accounted for as part of the carrying value of the investment for the purposes of equity-accounting the results of the associate.

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notes to the concise financial statements continued

1. Accounting policies (continued)

Adoption of International Financial Reporting Standards (continued)

Accordingly, we may be required to classify amounts that are not currently recorded in the carrying value of our investment in associates as an extension of our equity investment.

This treatment under the Australian equivalent IFRS would give rise to the continuation of equity accounting of our share of the operating profits and losses of our associates where they are incurring losses and have balances as described above. This may result in a reduction in our net consolidated assets.

As at 30 June 2004 we have a non-current asset of $208 million, representing a capacity prepayment with our associate REACH. On transition to AASB 128 this non-current asset may be deemed to be an extension of our investment in REACH and reclassified as a non-current investment in an associate. This reclassification would trigger equity accounting. As at 30 June 2004 we have sufficient accumulated equity accounting losses from REACH to eliminate this investment balance on transition to AASB 128.

A similar approach to that required under AASB 128 is currently applied in our USGAAP reconciliation. Refer to note 30(o) for additional information on the impact of this approach on our USGAAP results of the financial report in the “Annual Report 2004”.

(g) AASB 138:“Intangible Assets”(AASB 138)

Our current accounting policy is to amortise goodwill over the period of expected benefit. Goodwill acquired in a business combination will no longer be amortised under the Australian equivalent of IFRS, but instead will be subject to impairment testing at each reporting date, or upon the occurrence of triggers that may indicate a potential impairment. If there is an indication of impairment, it will be recognised immediately in the statement of financial performance. The prohibition of amortisation of goodwill will have the effect of reducing operating expenses and therefore improve reported profits of the Telstra Group, subject to any impairment charges that may be required from time to time. The amortisation charge for the Telstra Group in the financial year ended 30 June 2004 was $123 million.

Development expenditure on internally developed software that meets certain criteria set out in AASB 138 will continue to be capitalised. These costs will be reclassified from other non-current assets to intangible assets on transition to AASB 138. We do not expect a transitional adjustment in our statement of financial performance in relation to this development expenditure.

(h) AASB 132:“Financial Instruments: Disclosure and Presentation”(AASB 132) and AASB 139:“Financial Instruments: Recognition and Measurement”(AASB 139)

Application of AASB 132/139 is required to be adopted prospectively from 1 January 2005. Telstra will therefore not be required to apply these standards until 1 July 2005. Transitioning to AASB 132/139 prior to this date may be permissible, subject to being in a position to meet the requirements of these standards as at the earlier transition date. An early transition to AASB 132/139 would provide relevant comparative financial information in the first financial statements presented in accordance with the Australian equivalent of IFRS standards. We have not yet determined whether we will make an early transition.

Under AASB 132/139, our accounting policy will change to recognise our financial instruments in the statement of financial position and to record all derivatives and most financial assets at fair market value. AASB 139 recognises fair value hedge accounting, cash flow hedge accounting and hedges of investments in foreign operations. Fair value and cash flow hedge accounting can only be considered where effectiveness tests are met on both a prospective and retrospective basis. Ineffectiveness outside the prescribed range precludes the use of hedge accounting, which may result in significant volatility in the statement of financial performance.

We will carry all derivative contracts, whether used as hedging instruments or otherwise, at fair value in the statement of financial position. We expect to use a combination of fair value and cash flow hedging in respect of our foreign currency and interest rate risk hedges of foreign currency borrowings. The use of cash flow hedging will create some volatility in equity reserve balances. The impact on our opening retained earnings at transition will depend on the value of our derivatives at that date.

The change in accounting for derivative instruments required by AASB 139 is reasonably consistent with the approach used under USGAAP. The impact of applying SFAS 133:“Accounting for Derivative Instruments and Hedging Activities” is described in note 30 (m) of the financial report in the “Annual Report 2004”. In applying AASB 139 we do, however, expect to have more qualifying cash flow hedges than under USGAAP and a higher degree of effectiveness, minimising the transitional adjustment against retained earnings.

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2. Segment information

We report our segment information on the basis of business segments as our risks and returns are affected predominantly by differences in the products and services we provide through those segments.

Business segments

During the year, we formed a new group being Telstra Technology, Innovation and Products. This brings together product development areas, network technologies, information technology systems and the Telstra Research Laboratories.

In fiscal 2003, three pre-existing business units of Telstra Retail, Telstra Mobile and Telstra Country Wide® were restructured. The scope of Telstra Country Wide® was increased as a result of the restructure and two new groups were formed, namely Telstra Consumer and Marketing and Telstra Business and Government.

A separate group was established which comprised Telstra’s broadband and online activities, as well as Telstra’s directories business, Sensis Pty Ltd, and Telstra’s media activities. This business is now known as Bigpond, Media and Sensis. Those segments not impacted by the restructure were consistent in their structure to previous years.

For segment reporting purposes, the Telstra Group is now organised along the following segments:

Telstra Consumer and Marketing (TC&M) is responsible for:

  serving consumer customers with fixed, wireless and data products;
 
  management of Telstra brands, advertising and sponsorship; and
 
  implementing our bundling initiatives.

Telstra Country Wide ® (TCW) is responsible for:

  customers outside the mainland state capital cities, in outer metropolitan areas and in Tasmania and the Northern Territory.

Telstra Business and Government (TB&G) is responsible for:

  the provision of the full range of products and services to corporate, small to medium enterprises and government customers; and
 
  managing our interests in our North American, Japanese and European retail operations.

Telstra International (TInt.) is responsible for:

  managing our international investments, particularly our operations in Hong Kong and New Zealand; and
 
  generating profitable growth by enhancing the value of our existing investments and participating in new growth opportunities primarily in the Asia-Pacific region.
 
  The TelstraClear group in New Zealand is reported as part of TInt. for segment reporting purposes, even though it is included in TB&G for internal management reporting purposes due to the requirements of the applicable accounting standard. For the purposes of the applicable accounting standard, the risks and returns of TelstraClear are considered to be similar to those of our international business.

Infrastructure Services (IS) is responsible for:

  operational service, delivery and maintenance of Telstra’s fixed, mobile, IP and data networks. This includes voice and data, product and application platforms, and service management of the online space; and

  end-to-end project construction and integration of communications networks and systems for Telstra and other telecommunications companies.

Telstra Wholesale (TW) is responsible for:

  the provision of telecommunications services, infrastructure sharing solutions and related services that are based on the Telstra networks and delivery systems to other carriers, carriage service providers and ISPs.

Telstra Technology Innovation and Products (TTIP) is responsible for:

     • the overall planning, design and construction management of Telstra’s communication networks;

     • the delivery of information technology solutions to support our products, services and customer support function;

     • product development and management;

     • the office of the Chief Information Officer; and

     • the Telstra Research Laboratories.

Bigpond, Media and Sensis is responsible for:

  management and growth of Telstra’s Internet products, services and content, for both broadband and narrowband delivery;
 
  management of Telstra’s broadband cable network;
 
  management of Telstra’s interest in the FOXTEL® partnership; and
 
  management and growth of the information, advertising and directories business, including printed publications, voice and online products and services.

Corporate areas include:

  Legal & Office of Company Secretary – provides legal services and company secretarial services across Telstra and is responsible for corporate security and liaison with law enforcement agencies;

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notes to the concise financial statements continued

2. Segment information (continued)

  Regulatory, Corporate and Human Relations – responsible for managing our relationships and positioning with key groups such as our customers, the media, governments, community groups and staff. It manages personnel, health and safety, environment, remuneration and training. It also has responsibility for regulatory positioning and negotiation;

  Human Resources – responsibilities include recruitment, learning and development, and human resources management;

  Corporate Development – encompasses the functions of business development, commercial analysis, corporate strategy, mergers and acquisitions, strategic projects and investor relations; and

  Finance & Administration – encompasses the functions of business and finance services,treasury,productivity,risk management and assurance, and corporate services. It also includes the financial management of the majority of the Telstra Entity fixed assets (including network assets) through the Asset Accounting Group. TTIP manages the annual capital expenditure of these assets on behalf of our other business segments.

The Corporate areas and the Bigpond, Media and Sensis group are not reportable segments and have been aggregated in the “Other” segment.

Change in segment accounting policies

The following segment accounting policy changes occurred during fiscal 2004:

Outpayments for the use of network facilities

Previously, outpayments for the use of network facilities were allocated to each segment via transfer pricing. As a result of the cessation of transfer pricing in fiscal 2003, these costs are incurred by TW and then allocated to the appropriate segments. Prior year comparatives have been adjusted to reflect this change in policy.

Provision for reduction in value of controlled entities and intercompany receivables

In previous financial years, our segment accounting policy was that the provision for reduction in value of controlled entities and intercompany receivables be raised in our corporate areas and eliminated on consolidation of the Telstra Group. In fiscal 2004, both the provision and elimination of the provision on consolidation were directly allocated to the appropriate segments. Prior year comparatives have been adjusted to reflect this change in policy.

Deferred expenditure relating to basic access installation and connection fees

In previous financial years, our segment accounting policy was to recognise deferred expenditure relating to basic access installation and connection fees in the TC&M segment. In fiscal 2004, we have determined a reasonable basis for the allocation of this asset to the IS segment. Prior year comparatives have been adjusted to reflect this change in policy.

The following segment accounting policy change occurred during fiscal 2003:

Transfer pricing

In fiscal 2003, all transfer pricing was eliminated and is no longer used within the group. As such, the inter-segment revenue line purely relates to intercompany revenue for fiscal 2003 and subsequent reporting periods.

Prior to fiscal 2003, segment revenues, segment expenses and segment results included demand driven transfers between business segments. Generally most internal charges between business segments were made on a direct cost recovery basis. We have restated our comparatives to reflect the current basis of recognition.

Inter-segment transfers

We account for all Telstra group transactions including international transactions between Australian and non-Australian businesses at market value. All internal telecommunications usage of our own products and transactions between Australian businesses is also accounted for at market value.

The Asset Accounting Group does not allocate depreciation expense related to the use of assets owned at the Corporate level to other business segments.

Segment assets and liabilities

Segment assets and segment liabilities form part of the operating activities of a segment and can be allocated directly to that segment.

The Asset Accounting Group performs a company wide function in relation to the financial management of certain assets. These assets are accounted for at the Corporate level (aggregated in the “Other” segment) and not allocated across segments.

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2. Segment information (continued)

Telstra Group

                                                                                 
                                                                    Elimi-    
    TC&M   TCW   TB&G   TInt.   IS   TW   TTIP   Other   nations   Total
    (a)   (a)   (a)(b)                                   (c)(d)        
    $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
Year ended 30 June 2004
                                                                               
Sales revenue from external customers
    5,719       5,224       4,335       1,301       60       2,604       1       1,493             20,737  
Other revenue from external customers
    2       136       199       51       12             4       146       (7 )     543  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total revenue from external customers (excluding interest revenue)
    5,721       5,360       4,534       1,352       72       2,604       5       1,639       (7 )     21,280  
Less sale of investment/dividend revenue
                184       51                               (7 )     228  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment revenue from external customers
    5,721       5,360       4,350       1,301       72       2,604       5       1,639             21,052  
Add inter-segment revenue
                38       36       54       271       51       11       (461 )      
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total segment revenue
    5,721       5,360       4,388       1,337       126       2,875       56       1,650       (461 )     21,052  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment result under AGAAP
    3,329       4,609       2,960       (18 )     (1,568 )     2,649       (1,485 )     (4,077 )     61       6,460  
Less share of equity accounted net losses/(profits)
    (2 )           (2 )     38                         44             78  
Less net book value of investments sold
                28       29                               (7 )     50  
Add sale of investment/dividend revenue
                184       51                               (7 )     228  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Earnings before interest and income tax expense (EBIT) – segment result under USGAAP
    3,331       4,609       3,118       (34 )     (1,568 )     2,649       (1,485 )     (4,121 )     61       6,560  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Earnings has been calculated after charging/(crediting) the following:
                                                                               
Depreciation and amortisation
                20       363       3                   3,272       (43 )     3,615  
Non cash expenses excluding depreciation and amortisation
    255             29       29                         284       (7 )     590  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Non current assets acquired (excluding those acquired on gaining control of an investment)
    21             35       161       1,718       35       832       881             3,683  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
As at 30 June 2004
                                                                               
Segment assets(e)
    1,702       687       843       4,000       1,183       357       561       27,336       (1,676 )     34,993  
Segment assets include:
                                                                               
Investment in joint venture entities
    11                   29                                     40  
Goodwill (net)
                58       1,822                         224             2,104  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment liabilities
    931       219       488       765       864       282       534       18,154       (2,605 )     19,632  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 

a)   Segment revenues, segment expenses, segment assets and segment liabilities do not reflect actual operating results achieved for TC&M, TB&G and TCW.
 
    For all three of these segments, our sales revenue associated with the activation of mobile handsets and the majority of costs of goods and services associated with our mobile revenues are allocated totally to the TC&M segment. As a result, the TC&M segment also holds segment assets and segment liabilities related to these revenues and expenses. In addition, our revenue received in advance in relation to installation and connection fees is also allocated totally to TC&M. These allocations reflect management’s accountability framework and internal reporting system and accordingly no reasonable basis for allocation to the three segments exist.
 
    Ongoing revenue derived from our mobile handsets once activated is recorded in TC&M, TB&G and TCW depending on the type and location of customer serviced.
 
b)   Included in revenue from sale of investments and dividends is the sale of our 22.6% shareholding in our associated entity IBM Global Services Australia Limited (IBMGSA), amounting to $154 million. Refer note 3 of the financial report in the “Annual Report 2004” for further information.
 
c)   Sales revenue for the other segment relates primarily to revenue earned by our subsidiary Sensis Pty Ltd. The Asset Accounting Group is the main contributor to the segment result for this segment, which is primarily depreciation and amortisation charges.
 
d)   Included in the segment result for the other segment is the write down of our loan to our 50% owned joint venture, REACH Ltd (REACH), amounting to $226 million. Refer note 3 of the financial report in the “Annual Report 2004”.
 
e)   Segment assets for the other segment includes Telstra Entity fixed assets (including network assets) managed through the centralised Asset Accounting Group.

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notes to the concise financial statements continued

2. Segment information (continued)

Telstra Group

                                                                                 
                                                                    Elimi-    
    TC&M   TCW   TB&G   TInt.   IS   TW   TTIP   Other   nations   Total
    (a)   (a)   (a)(b)                                   (c)(d)        
    $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
  $m
Year ended 30 June 2003
                                                                               
Sales revenue from external customers
    5,587       5,057       4,340       1,471       138       2,488       1       1,413             20,495  
Other revenue from external customers
    7       136       33       54       11             22       858             1,121  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total revenue from external customers (excluding interest revenue)
    5,594       5,193       4,373       1,525       149       2,488       23       2,271             21,616  
Less sale of investment/dividend revenue
    1             19       29                                     49  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment revenue from external customers
    5,593       5,193       4,354       1,496       149       2,488       23       2,271             21,567  
Add inter-segment revenue
                55       33       754       258       40       46       (1,186 )      
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total segment revenue
    5,593       5,193       4,409       1,529       903       2,746       63       2,317       (1,186 )     21,567  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment result under AGAAP
    3,297       4,486       2,974       13       (1,399 )     2,547       (1,367 )     (3,584 )     (244 )     6,723  
Less share of equity accounted net losses/(profits)
    (2 )           6       974                         47             1,025  
Less net book value of investments sold
                2       22                                     24  
Add sale of investment/dividend revenue
    1             19       29                                     49  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Earnings before interest and income tax expense (EBIT) – segment result under USGAAP
    3,300       4,486       2,985       (954 )     (1,399 )     2,547       (1,367 )     (3,631 )     (244 )     5,723  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Earnings has been calculated after charging/(crediting) the following:
                                                                               
Depreciation and amortisation
                19       388                         3,043       (3 )     3,447  
Non cash expenses excluding depreciation and amortisation
    207             11       52                   4       637             911  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Non current assets acquired (excluding those acquired on gaining control of an investment)
    8       (2 )     5       187       2,169       46       787       296       (164 )     3,332  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
As at 30 June 2003
                                                                               
Segment assets(e)
    1,442       677       891       4,256       1,333       397       628       27,331       (1,356 )     35,599  
Segment assets include:
                                                                               
Investment in joint venture entities
    11                   74                         44             129  
Investment in associated entities
                5       25                                     30  
Goodwill (net)
                43       1,930                         46       (1 )     2,018  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Segment liabilities
    986       224       444       817       980       242       547       18,360       (2,423 )     20,177  
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 

a)   Segment revenues, segment expenses, segment assets and segment liabilities do not reflect actual operating results achieved for TC&M, TB&G and TCW.
 
    For all three of these segments, our sales revenue associated with the activation of mobile handsets and the majority of costs of goods and services associated with our mobile revenues are allocated totally to the TC&M segment. As a result, the TC&M segment also holds Segment assets and segment liabilities related to these revenues and expenses. In addition, our revenue received in advance in relation to installation and connection fees is also allocated totally to TC&M. These allocations reflect management’s accountability framework and internal reporting system and accordingly no reasonable basis for allocation to the three segments exist.
 
    Ongoing revenue derived from our mobile handsets once activated is recorded in TC&M, TB&G and TCW depending on the type and location of customer serviced.
 
b)   Included in the share of equity accounted net losses/(profits) is the write down of our investment in REACH, amounting to $965 million. Refer note 3 of the financial report in the “Annual Report 2004”.
 
c)   Included in other revenue from external customers is the sale of seven office properties for $570 million. Refer note 3 of the financial report in the “Annual Report 2004”.
 
d)   Sales revenue for the other segment relates primarily to revenue earned by our subsidiary Sensis Pty Ltd. The Asset Accounting Group is the main contributor to the segment result for this segment, which is primarily depreciation and amortisation charges.
 
e)   Segment assets for the other segment includes Telstra Entity fixed assets (including network assets) managed through the centralised Asset Accounting Group.

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3. Dividends

                 
    Telstra Group
    Year ended 30 June
    2004   2003
    $m
  $m
Ordinary shares
               
Previous year final dividend paid (i)
    1,544        
Interim dividend paid (ii)
    1,642       1,544  
Interim special dividend paid (ii)
          386  
 
   
 
     
 
 
Total dividends paid
    3,186       1,930  
 
   
 
     
 
 
Dividends per share (cents)
    ¢       ¢  
Previous year final dividend paid (i)
    12.0        
Interim dividend paid
    13.0       12.0  
Interim special dividend paid
          3.0  
 
   
 
     
 
 
Total dividends paid
    25.0       15.0  
 
   
 
     
 
 

The interim dividend for fiscal 2004 was paid on 30 April 2004 (2003: 30 April 2003).

(i)   Due to the application of accounting standard AASB 1044:“Provisions, Contingent Liabilities and Contingent Assets” for the year ended 30 June 2003 and subsequent reporting periods, a provision for dividend can no longer be raised at balance date when the dividend is declared after that date. As a result, during fiscal 2003 we changed our accounting policy to reflect this position and fiscal 2002 was the last year that a dividend was provided for at balance date. The final dividend as at 30 June 2002 (amounting to $1,415 million or 11 cents per share) was paid out of the provision raised on that date. There has been no change in the timing of the dividends declared by the directors and as a result we will continue to make a public announcement of the proposed dividend after balance date.
 
(ii)   Our dividends paid during fiscal 2004 and fiscal 2003 are fully franked, in aggregate and per share, to the same amount as in the relevant tables above. Our dividends provided for or paid during fiscal 2004 and fiscal 2003 are franked at a tax rate of 30%.
 
    As the final ordinary dividend for fiscal 2004 was not declared, determined or publicly recommended as at 30 June 2004, no provision has been raised in the statement of financial position. The final ordinary dividend is reported as an event after balance date and the provision for final ordinary dividend is raised at the declaration date.

We have paid dividends as listed in the table below:

                 
    Telstra Group
    Year ended 30 June
    2004   2003
    $m
  $m
Ordinary dividends paid
               
Previous year final dividend paid
    1,544       1,415  
Interim dividend paid
    1,642       1,544  
Interim special dividend paid
          386  
 
   
 
     
 
 
Total dividends paid
    3,186       3,345  
 
   
 
     
 
 

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notes to the concise financial statements continued

4. Items requiring specific disclosure

The following items form part of the ordinary operations of our business and their disclosure is relevant in explaining the financial performance of the group.

Our net profit has been calculated after charging/(crediting) specific revenue and expense items from our ordinary activities as follows:

                 
    Telstra Group
    Year ended 30 June
    2004   2003
    $m
  $m
Items included in revenue:
               
Other revenue (excluding interest revenue)
               
– proceeds on sale of our investment in IBM Global Services Australia Limited (i)
    154        
– proceeds on sale of properties (iii)
          570  
 
   
 
     
 
 
 
    154       570  
 
   
 
     
 
 
Items included in expense:
               
Other expenses
               
– net book value of investment and modification of information technology services contract with IBM Global Services Australia Limited (i)
    (135 )      
– provision for the non recoverability of funding to REACH Ltd (ii)
    (226 )      
– book value on sale of properties (iii)
          (439 )
 
   
 
     
 
 
 
    (361 )     (439 )
 
   
 
     
 
 
Item included in share of net losses of associates and joint venture entities:
               
– write down of the carrying value of our investment in REACH Ltd (iv)
          (965 )
Net items
    (207 )     (834 )
 
   
 
     
 
 
Income tax benefit/(expense) attributable to those items requiring specific disclosure
    39       (41 )
Effect of reset tax values on entering tax consolidation (v)
    58       201  
 
   
 
     
 
 
Net specific items after income tax expense
    (110 )     (674 )
 
   
 
     
 
 

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4. Items requiring specific disclosure (continued)

(i)   Sale of IBM Global Services Australia Limited (IBMGSA)
 
    On 28 August 2003, we sold our 22.6% shareholding in our associated entity IBMGSA with a book value of $5 million. Proceeds from this investment amounted to $154 million, resulting in a profit before income tax expense of $149 million.
 
    As part of the disposal we negotiated changes to a 10 year contract with IBMGSA to provide technology services. This modification to our service contract resulted in an expense of $130 million being recognised and the removal of $1,596 million of expenditure commitments disclosed at 30 June 2003. The net impact on our profit before income tax expense of this transaction was a profit of $19 million ($58 million after taking into account an income tax benefits).
 
(ii)   Provision for the non recoverability of the loan to REACH Ltd
 
    On 17 June 2004, Telstra and PCCW bought out a loan facility previously owed to a banking syndicate by our 50% owned joint venture REACH Ltd (REACH). Our share of the payment in relation to this acquisition amounted to US$155.5 million. At 30 June 2004, we provided for the non recoverability of the debt, amounting to $226 million, as we consider that REACH will not be in a position to repay the amount in the medium term. Refer to note 9 of the financial report in the “Annual Report 2004”.

During fiscal 2003, we identified the following transactions as requiring specific disclosure:

(iii)   Sale of office properties
 
    On 1 August 2002, we sold a portfolio of seven office properties for $570 million. The carrying value of these properties was $439 million at the time of sale. The profit on sale of these properties was $131 million before income tax expense and $90 million after income tax expense.
 
    We entered into operating leases totalling $518 million in relation to these properties on normal commercial terms of between five and twelve years, most of which commenced on 19 August 2002.
 
(iv)   Write down of investment in REACH
 
    During fiscal 2003 we wrote down the carrying amount of the investment in REACH. The write down occurred due to the depressed conditions in the global market for international data and Internet capacity resulting in high levels of excess capacity, intense price competition and lower than expected revenues. This resulted in a reduction of our investments accounted for using the equity method in our statement of financial position and an increase to our share of net losses of associates and joint venture entities in the statement of financial performance, amounting to $965 million.
 
(v)   Effect of reset tax values on entering tax consolidation
 
    During fiscal 2003, legislation was enacted which enabled the Telstra Entity and its Australian resident wholly owned entities to be treated as a single entity for income tax purposes. The Telstra Entity (or head entity) elected to form a tax consolidated group from 1 July 2002.
 
    On formation of the tax consolidated group, the head entity had the option to bring the assets of each subsidiary member into the tax consolidated group by choosing between two alternative methods, the Allocable Cost Amount (ACA) method or Transitional Method. We chose the ACA method for a number of our subsidiaries. Under this method, the tax values of a subsidiary’s assets were reset according to certain allocation rules, which consequently impacts future tax deductions and our deferred tax balances. The once-off benefit of $201 million reflected the increase in future tax deductions arising from these reset tax values. During fiscal 2004, an additional $58 million was identified, we determined that this did not require specific disclosure. Refer to note 4 of the financial report in the “Annual Report 2004” for further details.

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notes to the concise financial statements continued

5. Events after balance date

We are not aware of any matter or circumstance that has occurred since 30 June 2004 that, in our opinion, has significantly affected or may significantly affect in future years:

  our operations;

  the results of those operations; or

  the state of our affairs;

other than:

Dividend declaration

On 12 August 2004, we declared a fully franked final ordinary dividend of 13 cents per ordinary share, payable on 29 October 2004 to those shareholders on record at 24 September 2004. A provision for dividend payable has been raised as at the date of declaration, amounting to $1,642 million. The financial effect of the dividend declaration was not brought to account as at 30 June 2004.

Company acquisition

On 19 July 2004, we finalised the acquisition of 100% of the issued share capital of KAZ Group Limited and its controlled entities (the KAZ Group). Telstra paid 40c per share via a Scheme of Arrangement, resulting in the payment of cash consideration of $333 million.

The KAZ Group is a provider of business process outsourcing, systems integration, consulting, applications development and IT management services. It operates mainly in Australia but also conducts business in the United States and Asia.

The financial effects of the acquisition of the KAZ Group were not brought to account as at 30 June 2004. The operating results and assets and liabilities of the KAZ Group will be consolidated into our statement of financial performance and statement of financial position from 19 July 2004. No provision for restructuring has been raised on acquisition.

Special dividend and share buy back

On 12 August 2004, we disclosed the intention to pay a fully franked special dividend of 6 cents per share (approximately $750 million), as part of the interim dividend in fiscal 2005, and the intention to undertake an off-market share buy-back to a maximum of $750 million, which is expected to be completed in the first half of fiscal 2005. The proposed special dividend and share buy-back are in accordance with our capital management program and intention to return approximately $1,500 million to shareholders each year through to fiscal 2007. The financial effect of the special dividend and share buy-back will be reflected in the financial statements in fiscal 2005.

Third generation (3G) network sharing arrangement

On 4 August 2004,we announced the signing of a Heads of Agreement to establish a 50/50 joint venture with Hutchison 3G Australia Pty Ltd (H3GA),a subsidiary of Hutchison Telecommunications (Australia) Limited,to jointly own and operate H3GA’s existing 3G radio access network and fund future network development.

The arrangement is subject to due diligence by us, consent from the Australian Competition and Consumer Commission and final approval of the arrangement by the Boards of both companies.

Under the Heads of Agreement, the H3GA radio access network is proposed to become the core asset of the joint venture. In return for 50% ownership of the asset, it is proposed that we will pay H3GA $450 million under a fixed payment schedule in four instalments beginning in November 2004.

The financial effect of the arrangement was not brought to account as at 30 June 2004.

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independent audit report to the members

of Telstra Corporation Limited

Scope

The financial report and directors’ responsibility

The concise financial report comprises the statement of financial position, statement of financial performance, statement of cash flows, statement of changes in shareholders’ equity and the accompanying notes to the financial statements for the consolidated entity for the year ended 30 June 2004. The consolidated entity comprises both Telstra Corporation Limited (the Telstra Entity) and the entities it controlled during that year (the Telstra Group).

The directors of the Telstra Entity are responsible for preparing a concise financial report that complies with Accounting Standard AASB 1039 “Concise Financial Reports”, in accordance with the Corporations Act 2001. This includes responsibility for the maintenance of adequate accounting records and internal controls that are designed to prevent and detect fraud and error, and for the accounting policies and accounting estimates inherent in the concise financial report.

Audit approach

I have conducted an independent audit of the financial report in order to express an opinion on it to the members of the Telstra Entity. The audit was conducted in accordance with the Australian National Audit Office Auditing Standards, which incorporate the Australian Auditing and Assurance Standards, in order to provide reasonable assurance as to whether the concise financial report is free of material misstatement. The nature of an audit is influenced by factors such as the use of professional judgement, selective testing, the inherent limitations of internal control, and the availability of persuasive rather than conclusive evidence. Therefore,an audit cannot guarantee that all material misstatements have been detected.

Audit procedures were performed to assess whether in all material respects, the concise financial report is presented fairly in accordance with Accounting Standard AASB 1039 “Concise Financial Reports”. I formed my audit opinion on the basis of these procedures, which included:

  testing that the information in the concise financial report is consistent with the full financial report, and

  examining, on a test basis, information to provide evidence supporting the amounts, discussion and analysis, and other disclosures in the concise financial report that were not directly derived from the full financial report.

I have also performed an independent audit of the full financial report of the Telstra Entity and the Telstra Group for the year ended 30 June 2004. My audit report in the full financial report was signed on 12 August 2004, and was not subject to any qualification. For a better understanding of my approach to the audit of the full financial report, this report should be read in conjunction with my audit report on the full financial report.

Independence

I am independent of the Telstra Entity, and have met the independence requirements of Australian professional ethical pronouncements and the Corporations Act 2001.

Audit opinion

In my opinion, the concise financial report of the Telstra Group complies with Accounting Standard AASB 1039 “Concise Financial Reports”.

-s- P.J Barrett

P.J. Barrett
Auditor – General

Date: 12 August 2004

Melbourne, Australia

www.telstra.com.au/communications/shareholder

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investor information

How can I access information about my shareholding?

You can contact the Telstra Share Registry on 1300 88 66 77 or you can visit our website at www.telstra.com.au/communications/shareholder /services.cfm From this site you can access your holding information, you can make changes to your holding record or you can download forms to complete and return to the Telstra Share Registry, to ensure that your details are up to date.

To access your shareholder information via this secure website you will need to login using your Securityholder Reference Number (SRN) or Holder Identification Number (HIN), as well as your surname or company name and postcode.

I want to get my shareholder information electronically.

Telstra shareholders can elect to receive all or some of their communications electronically. Becoming an electronic shareholder can have many benefits including secure, quick and easy delivery of your shareholder documents to your e-mail address, shareholder alerts to advise you about important Telstra events and your dividend statement available electronically to you on the dividend payment date. Becoming an electronic shareholder is entirely your choice. If you want to become an electronic shareholder just login to your holding record on www.telstra.com.au/communications/shareholder/ services.cfm as outlined above and select ‘Yes – I would like to be an e-shareholder’. You will need to type in your e-mail address and make your election to ‘e-mail Notice of Meeting, Proxy and Annual Report’. If you want to get your electronic direct credit dividend advices then select the ‘e-mail’ choice.

Keeping Telstra Australian Owned

The Telstra Corporation Act restricts foreign ownership. That is, foreign persons collectively cannot control more than 35% of the non-Commonwealth owned Telstra shares and individual foreign persons cannot control more than 5% of them. Telstra will divest shares if an unacceptable foreign ownership situation arises. Telstra will also keep relevant stock exchanges advised of foreign ownership levels.

What’s all this about eTree?

Telstra was very pleased to have been a founding member of eTree, an initiative of leading Australian companies and Landcare Australia to encourage our shareholders to become electronic shareholders and receive electronic rather than paper based communications. Telstra currently donates $2 to Landcare Australia for every shareholder who chooses to receive all their communications electronically (including their dividend statements) or $1 for every shareholder who chooses to just receive their shareholder reports and meeting notices electronically.

Since the scheme started in 2004 Telstra has donated more than $125,000 to Landcare Australia and more than 87,000 Telstra shareholders have moved to get all or some of the shareholder communications electronically.

(Pie-Chart)
SHAREHOLDER BREAKDOWN AS AT 30 JUNE 2004
12,628
billion shares
51.0% Commonwealth of Australia 0.4% New Zealand Private 6.1% Other Overseas Private 42.5% Australian Private

© Telstra Corporation Limited (ABN 33 051 775 556) 2004.
™ Trade mark of Telstra Corporation Limited.
® Registered trade mark of Telstra Corporation Limited.
BlackBerry® is a registered trade mark of Research in Motion.
FOXTEL ® is a registered trade mark of Twentieth Century Fox Film Corporation.
i-Mode™is a registered trade mark of Kabushiki Kaisha NTT DoCoMo.
fetchmemovies® is a registered trade mark of Telstra Corporation Limited.
Trading Post® is a registered trade mark of Research Resources Pty Ltd.

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mini glossary

2G & 2.5G

Second generation (2G) mobile telephony technologies representing the upgrade from analogue to digital. Examples are GSM and CDMA. 2.5G technology is designed to expand the bandwith and data handling capacity of existing 2G mobile telephony systems.

     
GSM
  Global System for Mobile Communications – a mobile telephone system based on digital transmission.
 
   
CDMA
  Code Division Multiple Access – a mobile telephone system based on digital transmission.
 
   
3G
   

Third Generation Mobile Technology designed to further expand the bandwidth and functionality of existing mobile telephony systems beyond 2.5G.

     
1xRTT
  One Times Radio Transmission Technology – a 3G development of CDMA for high speed packet switched data.

General

     
ACA
  Australian Communications Authority.
 
   
ACCC
  Australian Competition and Consumer Commission.
 
   
ADSL
  Asymmetric Digital Subscriber Line – a technology for transmitting digital information at a high-speed bandwidth on existing copper phone lines.
 
   
ATM
  Asynchronous Transfer Mode – a high bandwidth, low delay technology for transmitting voice, data and video signals.
 
   
ESS
  Enterprise Speech Solutions – is a speech recognition technology that translates the spoke word into computerised text and text into speech.
     
Frame Relay
  a packet switching technology for voice,data and video signals which uses packets of varying length,or frames. Frame relay can be used with any data protocol.
 
   
GPRS
  General Packet Radio Service – a service that will allow compatible mobile phones and mobile data devices to access Internet and other data networks on a packet basis. The devices can remain connected to the Internet and send or receive data information and e-mail at any time.
     
IP
  Internet Protocol.
 
   
ISDN
  Integrated Services Digital Network – a digital service providing switched integrated access to voice, data and video.
 
   
ISP
  Internet Service Provider – provides the link between an end user and the Internet by means of a dial-up or broadband service.
 
   
MMS
  Multimedia Messaging Service – technology allowing mobile phone users to send colour photos, audio clips and text from their handsets.
 
   
PSTN
  Public Switched Telephone Network – our national fixed network delivering basic and enhanced telephony services.
 
   
SIM
  Subscriber Identity Module – a smartcard that is inserted into GSM handsets to activate the phone.
 
   
SIO
  Services in Operation – phone services in use.
 
   
SMS
  Short Messaging Service – refers to the ability to receive and deliver text messages to mobile devices such as the mobile phone.

contact details

Telstra Corporation Limited

Incorporated in the Australian Capital Territory

Telstra is listed on Stock Exchanges in Australia, New Zealand (Wellington), and USA (New York)

Telstra Switch Board

Australia: 1300 368 387
All other: +61(8) 8308 1721

Registered Office

Level 41, 242 Exhibition Street Melbourne Victoria 3000 Australia

Douglas Gration
Company Secretary
Ph: +61(3) 9634 6400

Principal Australian Office

242 Exhibition Street Melbourne Victoria 3000 Australia

Investor Relations Unit

Level 36,242 Exhibition Street Melbourne Victoria 3000 Australia

David Anderson
General Manager
Ph: +61(3) 9634 8632

The Telstra Share Registrar

ASX Perpetual Registrars Limited
PO Box 14300
Melbourne Victoria 8001 Australia

Shareholder Enquiries

Australia: 1300 88 66 77
All other: +61(3) 9615 9126
email: telstra@asxperpetual.com.au
website: www.asxperpetual.com.au/telstra
Facsimile: +61(3) 9615 9911

Annual Report Hotline

To receive further copies of the Annual Review or copies of the detailed Annual Report, please call 1300 88 66 77

Website

This review and the Annual Report may also be found via Telstra’s Investor Relations home page at:
http://www.telstra.com.au/communications/shareholder

Depositary for American Depositary Receipts

The Bank of New York
101 Barclay Street – 22 W
New York, New York 10286
Ph: +1(212) 815 5838
Facsimile: +1(212) 571 3050

Designed and produced by The Ball Group Melbourne and Sydney TEL0057 8/04

 


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(TELSTRA GRAPHICS)
broadband
Sensis®
wireless

 


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(TELSTRA GRAPHICS)
Telstra Corporation Limited (ABN 33 051 775 556) Annual General Meeting Melbourne Convention Centre Corner Spencer & Flinders Street, Melbourne 10.30 am Thursday 28 October 2004
Annual General Meeting 2004
Notice of meeting
innovation everywhere

 


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Venue location

Telstra Corporation Limited Annual General
Meeting 10.30 am Thursday 28 October 2004
at the Melbourne Convention Centre, Corner
Spencer & Flinders Street, Melbourne

(VENUE LOCATION MAP)

Shareholders are advised to enter the AGM via the main doors to the Melbourne Convention Centre as indicated on the map above.The most convenient stop for shareholders travelling by tram is stop 124 on Clarendon Street.

You can also view the meeting live from 10.30 am on the Internet at www.telstra.com/agm

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Office of the Chairman
  (TELSTRA LOGO)

8 September 2004

Dear Shareholder

It is my pleasure to invite you to the 2004 Annual General Meeting of Telstra Corporation Limited on Thursday 28 October 2004.

The AGM will be held at the Melbourne Convention Centre, Corner of Spencer and Flinders Street, Melbourne commencing at 10.30 am. A venue location map is contained on page two of your notice of meeting. Registration will commence at 9.00 am and shareholders are invited to join with the Telstra Board and senior executives for morning tea prior to the meeting. A light lunch will be served during the course of the meeting.

The AGM will also be webcast. Shareholders should log in to www.telstra.com/agm before the meeting to download any software needed to view the event.

This year shareholders can submit questions that they would like raised at the AGM using the form contained in the notice of meeting or via the Internet at www.asxperpetual.com.au/telstra/agm. We will respond to the more frequently asked questions at the AGM but as you will appreciate, with Australia’s largest shareholder base of over 1.7 million, we will not be able to respond personally to all questions.

I enclose your notice of meeting together with the following documents:

  A personalised proxy form. You can lodge your proxy on-line at the Telstra Share Registry website www.asxperpetual.com.au/telstra. Alternatively you can complete and return the hard copy proxy form in the reply paid envelope, or fax it to the fax number on your form.

  An Annual Review or Annual Report (if you asked to receive these documents). Electronic copies of the Annual Review and Annual Report are available from the website www.telstra.com.au/communications/shareholder. Alternatively, if you would like a hard copy please call 1300 88 66 77.

This year, two of your serving directors, Belinda Hutchinson and Charles Macek are retiring by rotation and are standing for re-election. Your Telstra Board recommends the re-election of these directors. Sam Chisholm is retiring at the AGM and is not offering himself for re-election.

If you are unable to attend the meeting, please remember to lodge your proxy either on-line at www.asxperpetual.com.au/telstra or complete the proxy form enclosed with this notice.

I look forward to welcoming you to the meeting.

Yours sincerely

-s- Donald G McGauchie

Donald G McGauchie AO
Chairman

     
  Telstra Corporation Limited
  ABN 33 051 775 556

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Items of business

1.   Chairman and CEO presentations
 
2.   Discussion of financial statements and reports

To discuss the Company’s financial statements and reports for the year ended 30 June 2004.

3.   Election and re-election of directors

Belinda Hutchinson and Charles Macek retire by rotation and in accordance with the Company’s constitution:

(a)   Leonard Cooper being eligible, offers himself for election;
 
(b)   Charles Macek, being eligible, offers himself for re-election;
 
(c)   Paul Higgins, being eligible, offers himself for election;
 
(d)   Mervyn Vogt, being eligible, offers himself for election;
 
(e)   Ange Kenos, being eligible, offers himself for election;
 
(f)   Belinda Hutchinson, being eligible, offers herself for re-election; and
 
(g)   Megan Cornelius, being eligible, offers herself for election;

Sam Chisholm retires by rotation and has not offered himself for re-election.

Note – Item 3.

The order in which the candidates appear in this notice of meeting has been independently determined by Ernst & Young by means of a random number generation tool.

To be successfully elected or re-elected as a director, a candidate must receive more votes ‘For’ than ‘Against’. If the number of candidates who receive more votes ‘For’ than ‘Against’ exceeds the number of positions available, the candidates elected will be those who receive the highest number of ‘For’ votes and who also receive more ‘For’ votes than ‘Against’ votes.

Although 7 candidates are standing for election to the office of director,a maximum of 6 candidates may be elected in accordance with the Company’s constitution.As the number of candidates exceeds the number of positions available this item cannot be decided by a show of hands.Accordingly, the Chairman intends to call a poll in relation to this item at the meeting.

The Chairman of the Meeting intends to vote undirected proxies in favour of the re-election of Belinda Hutchinson and Charles Macek and against the election of the other candidates.

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Conducting Telstra’s Annual General Meeting

Telstra’s annual general meeting is intended to give shareholders the opportunity to:

  Hear presentations by the Chairman and Chief Executive Officer about the operations and performance of the Company and the outlook for the year ahead.
 
  Consider and vote on the resolutions before the meeting.
 
  Ask questions of the Board, management and the auditor. The Chairman and CEO will generally answer questions on behalf of the Board and management.

To help achieve these objectives Telstra will:

  Webcast the meeting for the benefit of those shareholders unable to attend in person. Shareholders can view the meeting at www.telstra.com/agm

  Allow shareholders,to raise questions in writing before the meeting by either completing the attached form or via the internet at www.asxperpetual.com.au/telstra/agm

  Allow a reasonable opportunity for shareholders as a whole at the meeting to ask questions about or make comments on the operations, performance and management of the Company.

  Provide sign language and hearing loop facilities for shareholders with hearing difficulties.

  Answer shareholders’questions honestly and fairly. If we can’t answer a question at the meeting we will seek to provide a response to the shareholder asking the question after the meeting.

  Inform shareholders as to the proxy position with respect to the resolutions to be considered by the meeting and the manner in which the Chairman intends to vote undirected proxies.

To help achieve these objectives we ask that shareholders:

  Are courteous and respectful to all shareholders and others attending the meeting.

  Keep their questions and comments to a reasonable length of time to allow as many shareholders as possible who wish to speak at the meeting an opportunity to do so.Generally a maximum of three minutes each time a shareholder addresses the meeting will be appropriate.

  Confine their questions to the matters before the meeting and matters relevant to shareholders as a whole. If a shareholder’s question appears to be more relevant to the shareholder’s own circumstances than to shareholders as a whole we will ask that the shareholder raise the matter with management outside the meeting.

  Respect the privacy of individual shareholders attending the meeting and assist in the orderly conduct of the meeting by not photographing, video taping or recording the proceedings of the meeting. A webcast of the entire meeting will be available live on the Telstra investor relations website www.telstra.com/agm and also after the meeting.

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Right to vote

             
    Right to vote and       Deadline for
Investor
  attend meeting
  Which form?
  lodgement
Shareholders
  Shareholders registered as at 7.00 pm on Tuesday 26 October 2004.   Use the orange
proxy form
  10.30 am Tuesday 26 October 2004
 
           
Telstra ESOP 97 and ESOP 99 participants
  Telstra ESOP 97 and 99 participants registered at 5.00 pm on Friday 22 October 2004.   Use the blue appointment of nominee form   5.00 pm Friday 22 October 2004
 
           
Telstra OwnShare and DirectShare participants
  Telstra OwnShare and DirectShare participants registered at 5.00 pm on Friday 22 October 2004.   Use the green appointment of nominee form   5.00 pm Friday 22 October 2004

Proxies

If you hold Telstra shares in more than one capacity you need to use the forms that are relevant to your holdings. For example, if you are an ordinary shareholder and ESOP participant and you wish to appoint a proxy for your entire holding,you must complete an orange proxy form for your ordinary shares and the blue nominee form for your ESOP holding.

A shareholder,ESOP 97 or 99 participant,OwnShare participant or DirectShare participant entitled to attend and vote can appoint up to two proxies or nominees as appropriate. If you wish to appoint two proxies or nominees, please call 1300 88 66 77 and request an additional form.

For further information on proxies generally, including the appointment of proxies, the proportion of votes per proxy, voting by proxy and lodgement of proxies, please refer to the back of the relevant proxy or appointment of nominee form enclosed with this notice.

Questions

If you have any questions about this notice or the accompanying documents,please contact:

Telstra Share Registrar

ASX Perpetual Registrars Limited
Level 4,333 Collins Street
Melbourne Victoria 3000

Telephone: 1300 88 66 77
Overseas: 613 9615 9126
Facsimile: 613 9615 9911

By order of the Board.

-s- Douglas Gration

Douglas Gration
Company Secretary

8 September 2004

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Explanatory notes

Item 3 – Election and re-election of directors

     
Leonard Cooper
Age 63
  Victorian Secretary, CEPU – Communications Division (Telecommunications and Service Branch); Director, Victorian Electrical,Printing,Information and Communications (EPIC) State Training Advisory Board. Mr Cooper has trained in Telstra and worked as a Technician, Technical Officer, and Technical Instructor and has been associated with Telstra and telecommunications for his entire working life. Mr. Cooper actively assists the Telstra Shareholders Organisation (SHOT). Mr Cooper was formerly director of a job placement agency and is director of a training company specialising in the telecommunications and information industries.
 
   
Charles Macek
BEc, MAdmin, FSIA, FAICD, FCPA, FAIM
Director of Telstra since
November 2001
Age 57
  Chairman, Sustainable Investment Research Institute Pty Ltd and Financial Reporting Council (FRC); Director, Vertex Capital Pty Ltd, Williamson Community Leadership Program Ltd and Wesfarmers Ltd; Victorian Councillor, Australian Institute of Company Directors. Former roles include 16 years as Founding Managing Director and Chief Investment Officer and subsequently Chairman of County Investment Management Ltd. He was also formerly Chairman and Director of IOOF Holdings Ltd and Centre for Eye Research Australia Ltd and a Director of Famoice Technology Pty Ltd. Mr Macek has had a long association with the finance and investment industry.
 
   
Paul Higgins
BV Sc, BAnim Sci, MSc, FAICD
Age 43
  Chairman, Australian Pork Limited; Director, Auspork Limited and Director and Consultant, Emergent Futures Pty Ltd. Dr Higgins has had former roles as Director of the Australian Animal Health Council Pty Ltd and the Regional Enterprise Network (Central Victoria). Dr Higgins was also formerly Managing Director of the Daylesford Abattoir and Chairman of the Pork Council of Australia.
 
   
Mervyn Vogt
Age 72
  Past MACE and AIMM. Lecturer in Education, Educational Technology, Perception & Communication, Foundation Director Victorian Teachers Union (VTU) Credit Union, Vice-President VTU, Member of Victorian Curriculum Advisory Board,Member Victorian Universities and Schools Examination Board (VUSEB), State Executive Member Victorian Council of School Organisations (VICSSO), Convenor of Expert Committee on Educational Technology Planning. Employee of Telstra Corporation Ltd since 1994. Elected occupational health and safety representative.
 
   
Ange Kenos
Age 48
  Mr Kenos has served on the Boards of the RACV, the Royal Victorian Eye and Ear Hospital and was Vice Chairman of the SIO Consumer Appeals Council (Australia’s first and only insurance ombudsman body). He is Vice President of the Australian Federation of Civil Celebrants, Vice President of the Australian National Flag Association (Vic) and has strong links to crime prevention and consumer representation. Mr Kenos is a former naval officer, and is an Olympic weightlifting coach.
 
   
Belinda Hutchinson
BEc, FCA
Director of Telstra since
November 2001
Age 51
  Director,Energy Australia Limited, QBE Insurance Group Limited, St Vincent’s and Mater Health Sydney Ltd and State Library of NSW.Consultant, Macquarie Bank Limited. Ms Hutchinson has a long association with the banking industry and has been associated with the Macquarie Bank since 1993. Ms Hutchinson was an Executive Director of Macquarie Bank and was previously a Vice President of Citibank Ltd.
 
   
Megan Cornelius AM
BA, FAICD, FAIM, FACS
Age 58
  Managing Director, Expertise Australia Pty Ltd and Expertise Technology Pty Ltd; Member, NSW Council of Australian Institute of Company Directors (AICD), University Council and Advisory Board of the National Offshore Petroleum Safety Authority (commencing January 2005); Fellow, University of Technology Sydney. Previous board positions held include Australia Post, Civil Aviation Safety Authority, Powercor, NSW Casino Control Authority, Information Industries Board, the Industries Research and Development Board, and Chairman of the NSW Information Industries Advisory Council.

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(TELSTRA LOGO)

Questions from shareholders

Your questions are important to us. Please use this form to submit any questions concerning Telstra that you would like us to respond to at the Annual General Meeting and return it in the reply paid envelope provided or fax it to 613 9615 9911. Shareholders can also lodge questions online at: www.asxperpetual.com.au/telstra/agm

We will respond to as many of the more frequently asked questions as possible at the AGM.

Please note we will not be able to reply individually. You will be able to listen to the AGM live by webcast and after the meeting at: www.telstra.com/agm

   
Shareholder’s name

 
 
Address

 
 

 
 

Securityholder Reference Number (SRN) or Holder Identification Number (HIN)  
 
 

Question(s):

   

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

 
 

     
  © Telstra Corporation Limited (ABN 33 051 775 556) 2003.
  ® Registered trade mark of Telstra Corporation Limited.

 


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(TELSTRA GRAPHICS)
Telstra Corporation Limited 2004 International Investor Roadshow John Stanhope Chief Financial Officer
Page 1
Highlights of 2003/04 Record Profit & Strong Free Cashflow - NPAT $4.1b (+2%) - FCF (excluding asset sales / acquisitions) $4.8b (+20%) Capital Management Initiatives - New financial parameters - Increased Ordinary Dividend (13cps final, +8.3%) - 3 year $1.5b p.a. program announced Improved Domestic Revenue Growth — Stronger 2nd Half momentum +3% Recent Acquisitions on Track - Trading Post Group integration with Sensis proceeding smoothly - KAZ Group performing to expectations REACH financial re-structure — REACH on a stronger footing going forward Telstra’s fundamentals are strong
page 2

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(TELSTRA GRAPHICS)
Telecommunications is a Growth Industry
If the consumer market (approx $14b) grows by 5% next year ($700m), Telco share of HDI would only grow 0.1% Equivalent to each household hiring 1 extra DVD per month Offering customers value will grow our share of wallet Consumer Comms Spend as Share of HDI Mar.1962 Mar.1968 Mar.1974 Mar.1980 Mar.1986 Mar.1992 Mar.1998 Mar.2004 Our Strategy 21st Century IP Transformation Optimise traditional revenues Customer service Increase utilisation Value Added Services Price innovation Reduce costs / improve margin
2.63% Mar 2004 2.60% Dec 2003 2.61% Sept 2003 2.60% June 2003 2.49% June 2002 2.33% June 2001 2.16% June 2000 2.17% June 1999 2.09% June 1998 Consumer Comms Spend as Share of HDI since 1998 Profitable Growth Telstra
page 3
If the consumer market (approx $14b) grows by 5% next year ($700m), Telco share of HDI would only grow 0.1% Equivalent to each household hiring 1 extra DVD per month Offering customers value will grow our share of wallet 2.63% Mar 2004 2.60% Dec 2003 2.61% Sept 2003 2.60% June 2003 2.49% June 2002 2.33% June 2001 2.16% June 2000 2.17% June 1999 2.09% June 1998 Consumer Comms Spend as Share of HDI Mar.1962 Mar.1968 Mar.1974 Mar.1980 Mar.1986 Mar.1992 Mar.1998 Mar.2004 Consumer Comms Spend as Share of HDI since 1998
Our Strategy Services + Relationships + Efficiency = Profitable Growth 21st Century IP Network Transformation Growth businesses Broadband Wireless Advertising Optimise traditional revenues Customer service Increase utilisation Value Added Services Price innovation Reduce costs / improve margin customer driven Telstra is
Page 4

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(TELSTRA GRAPHICS)
A Progressive Incumbent Telco So far in 2004: VoIP deployment – Telstra leads the Australian market Telstra is pro-active, not reactive Broadband Penetration – Telstra is forging ahead Sensis – Telstra directories evolving into advertising 3G Infrastructure sharing – Telstra is leading the industry Managed services – Telstra is adding value through KAZ acquisition
Page 5
A paradigm shift is underway The shift to IP is being managed effectively Fixed network and services Mobile network and services Internet network and services Yesterday IP NETWORK Broadband everywhere PSTN access Multi-access innovative devices Ubiquitous wireless Tomorrow
Page 6

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(TELSTRA GRAPHICS)
Integrated Consumer Communications Vision Building stronger Customer relationships My Calendar & Address Book Control, view and share my life My Communications Manage and control how I communicate My Info & Entertainment Source, store, view and share my information My Identity Consistent and easy access to all my services My Payments Control, view and pay for my services Personal solutions Household services Access Line Narrowband, Broadband Pay TV & Video on Demand Media server Home Network options gateway, firewall, wireless LAN Home Security Monitoring & Automation Possibly Utilities (Water, Gas, Electricity) Retail or Resale (future option)
Page 7
Business & Government Segment – Evolving from Carriage to Services Solutions key solutions defined within Business and Government strategic growth initiatives Services Grow our capability in ICT Services to respond to customer demand. Carriage Manage the business for cash flow Culture A cultural change program to manage the business transition B&G markets have evolved, so has Telstra Carriage Business Carriage, Solutions & Services Business Carriage and Solutions 93% Services 7% 03/04 06/07 TB&G Product Revenue Mix Major Drivers of Change Customer demand, continuing IP migration & further price erosion in carriage Indicative number only Services 20% Carriage and Solutions 80%
Page 8

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27 September 2004
  321/2004

Telstra Announces $750 million Off-Market Share Buy-Back Details

Telstra Corporation today announced details of its plan to invite all shareholders to participate in a $750 million off-market share buy-back.

Telstra expects to return $1.5 billion to shareholders each year for the next three years, through special dividends and/or share buy-backs, subject to maintaining the Board approved target financial parameters. This Buy-Back, combined with a six cents per share special dividend that Telstra intends to pay with the interim dividend in fiscal 2005, is part of Telstra’s ongoing capital management program.

Telstra Chief Financial Officer, Mr John Stanhope, said this Buy-Back was the next step in an ongoing capital management program which is intended to reward and benefit all shareholders, whether or not they elect to participate.

“For those shareholders who do decide to participate in the Buy-Back benefits include the return of capital and a fully franked dividend as part of the Buy-Back Price, while those who choose not to participate can expect to see enhancement in the Company’s key ratios including earnings per share and return on equity.

“Shareholder response to last year’s $1 billion buy-back was very positive, and Telstra’s sound financial settings and confidence in future performance enables us to offer all shareholders the opportunity to take part in another Buy-Back,” he said.

Under the tender process, all eligible shareholders will be able to tender any number of their shares to Telstra at specified prices from $4.05 to $4.65, or as a Final Price Tender (which is the option of accepting the final price, no matter where in the range it is).

“We have set the tender range at $4.05 to $4.65, based on our experience with last year’s Buy-Back, where the Buy-Back price chosen by participants was well below the prevailing market price at the conclusion of the tender period,” he said.

“While this Buy-Back is similar to Telstra’s 2003 buy-back, there are some differences that shareholders should be aware of including the issue of a new Tax Determination under which the capital loss that may arise from selling shares in the Buy-Back may be reduced,” Mr Stanhope said.

Telstra has confirmed with the Australian Taxation Office that the Buy-Back Price will have two components: a capital component of $1.50 and a fully franked dividend component equal to the difference between the Buy-Back Price and $1.50.

The deemed capital proceeds that shareholders will receive on disposal of their shares under the Buy-Back will be the $1.50 capital component together with the amount (if any) by which the “Capital Gains Tax Value” exceeds the Buy-Back Price. Telstra does not intend to buy back shares at a price that exceeds the Capital Gains Tax Value.

 


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The Commissioner of Taxation has indicated that for the purposes of the Buy-Back the Capital Gains Tax Value will be determined as $4.85 adjusted for movements in the S&P/ASX200 Index from the commencement of trading on 12 August 2004 to the close of trading on the day the Buy-Back closes.

Mr Stanhope said Telstra also carefully considered how the Buy-Back may impact smaller shareholders and had decided to increase the Priority Tender amount from 400 to 600 shares.

“This means that any shareholder who tenders all of their shares at or below the Buy-Back Price or as a Final Price Tender and who would be left with 600 or less shares as a result of any scale back will have all of their shares bought back.”

For shareholders who choose to participate in the Buy-Back:

  If the Buy-Back Price is higher than their tender price, shareholders will receive the higher Buy-Back Price;
 
  Shareholders can submit a Final Price Tender to ensure they sell some or all of their shares at the Buy-Back Price, wherever it is determined to be under the tender process in the range of $4.05 to $4.65 per share;
 
  If their shares are bought back, the final Buy-Back Price will include a fully franked dividend of between $2.55 and $3.15 per share;
 
  If the Buy-Back Price is less than a shareholder’s tendered price, then those shares will not be bought back; and
 
  Successful tenders may be subject to scale back if the total number of shares tendered at or below the Buy-Back Price and as Final Price Tenders exceeds Telstra’s target to buy back approximately $750 million worth of shares.

The Buy-Back will be funded from liquid assets and short term funding facilities. Gearing, interest cover and debt servicing will remain within or below Telstra’s target parameters.

Telstra’s 1.7 million shareholders should start to receive a buy-back booklet outlining all the relevant details of the Buy-Back from 13 October 2004. The indicative Buy-Back timetable is outlined below.

 


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Off-Market Buy-Back Tender Timetable

     
Event
  Date
Shares quoted ex-entitlement to participate in the Buy-Back on the ASX. (Shares acquired on the ASX on or after this date will not receive an entitlement to participate in the Buy-Back)
  1 October
Determination of shareholders entitled to participate in the Buy-Back (Buy-Back record date)
  8 October
Shares quoted ex-entitlement to participate in the Buy-Back on the NZX
  11 October
Mailing of Buy-Back booklet to shareholders commences
  13 October
Telstra First Quarter Market Update
  20 October
Buy-Back tender period opens
  25 October
Telstra Annual General Meeting
  28 October
Buy-Back tender period closes. Tenders must be received by the Telstra Share Registry no later than 7pm in Australia or New Zealand
  12 November
Announcement of Buy-Back Price and number of shares bought back
  15 November
Payment by direct credit and mailing of notices commences to successful participants
  23 November

Telstra has appointed UBS as financial adviser on the Buy-Back.

Shareholders on the Australian register may call the Telstra Buy-Back enquiry line on 1300 305 385 (within Australia) or +61 3 9615 9199 (outside Australia). Shareholders on the New Zealand register should dial 0800 835 7872 (within New Zealand) or +64 3 308 8887 (outside New Zealand).

Important Note

Shareholders may receive franking credits and tax offsets from selling their shares in the Buy-Back. However, to qualify for these franking credits and tax offsets, a shareholder must have held their Telstra shares “at risk” for a minimum of 45 days prior to selling them. This condition is known as “the 45 day rule”. Generally, if shareholders acquired all of their shares on or before 29 September 2004, they will satisfy the 45 day rule as there are 45 full days between 29 September 2004 and the day when the Buy-Back allocations (including any scale back) occurs (14 November 2004).

The 45 day rule operates on a last-in-first-out basis so that a shareholder will be deemed to have disposed of under the Buy-Back their most recently acquired shares for the purpose of applying the 45 day rule.

Generally, if the most recently acquired shares did not confer an entitlement to participate in the Buy-Back, those shares would not be taken to have been disposed of under the Buy-Back by participating shareholders for the purposes of the 45 day rule. This means that shareholders that acquired shares on the ASX on or after 1 October 2004 should not be treated as having disposed of those shares under the Buy-Back for the purposes of the 45 day rule.

If a shareholder acquired Telstra shares on or before 29 September 2004 and acquires other Telstra shares on the ASX on 30 September 2004 (i.e. after 29 September 2004 but before the Buy-Back ex-date (1 October 2004)), those shares acquired on 30 September 2004 will be deemed to be sold first for the purposes of the 45 day rule and, consequently the shareholder may not be entitled to the tax

 


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offset and franking credit in respect of the dividend component of the Buy-Back Price having regard to the number of shares acquired on 30 September 2004.

An exemption from the 45 day rule may be available to certain taxpayers. Shareholders should seek advice as to the taxation consequences for them of participating in the Buy-Back.

Telstra Media Contact
Angela Martinkus
Mbl: 0408 997 420

Telstra’s national media inquiry line is 13 1639 and Telstra’s Media Centre is located at:
www.telstra.com.au/communications/media

 


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Key Dates
  (TELSTRA LOGO)

Tenders to be received by the Telstra Share Registry by
7pm Friday, 12 November 2004

     
Ex-date for Buy-Back entitlement (ASX)
  Friday, 1 October 2004
 
   
Buy-Back record date
  Friday, 8 October 2004
 
   
Tender Period Opens
  Monday, 25 October 2004
 
   
Tender Period Closes
  Friday, 12 November 2004
 
   
Announcement of Buy-Back Price and number of shares bought back
  Monday, 15 November 2004
 
   
Payment by direct credit and mailing of notices commences to successful participants
  Tuesday, 23 November 2004

45 Day Rule1

n   Generally, shareholders who acquired all of their shares after 29 September 2004 will not satisfy the 45 day rule

Buy-Back Booklet

n   Dispatch expected to commence 13 October 2004

NZX

n   Ex-date for Buy-Back entitlement on the NZX is 11 October 2004

(1)   This assumes the Buy-Back allocation occurs on 14 November 2004 and is based on discussions Telstra has had with the Australian Tax Office. A shareholder who has acquired shares on or before 29 September 2004 may still not be entitled to the franking credits. Shareholders should seek their own advice

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Example Tax Implications
  (TELSTRA LOGO)

Taxable income of Australian resident individual

                                                                 
    $6,001-$21,600
  $21,601-$58,000
  $58,001-$70,000
  $70,000+
Per share analysis
            18.5 %1             31.5 %1             43.5 %1             48.5 %1
Income tax consequences
                                                               
Illustrative Buy-Back Price2
          $ 4.05             $ 4.05             $ 4.05             $ 4.05  
Less: capital component
          $ (1.50 )           $ (1.50 )           $ (1.50 )           $ (1.50 )
Assumed fully franked dividend component
          $ 2.55             $ 2.55             $ 2.55             $ 2.55  
Add: gross up for franking credits
          $ 1.09             $ 1.09             $ 1.09             $ 1.09  
Assessable income
          $ 3.64             $ 3.64             $ 3.64             $ 3.64  
Tax on assessable income
          $ (0.67 )           $ (1.15 )           $ (1.58 )           $ (1.77 )
Tax offset
          $ 1.09             $ 1.09             $ 1.09             $ 1.09  
Net tax offset (tax payable) on franked distribution
          $ 0.42             $ (0.06 )           $ (0.49 )           $ (0.68 )
Capital gains tax consequences
                                                               
Capital component
  $ 1.50     $ 1.50     $ 1.50     $ 1.50     $ 1.50     $ 1.50     $ 1.50     $ 1.50  
Add: excess Capital Gains Tax Value3 over Buy-Back Price
  $ 0.80     $ 0.80     $ 0.80     $ 0.80     $ 0.80     $ 0.80     $ 0.80     $ 0.80  
Capital proceeds for CGT purposes
  $ 2.30     $ 2.30     $ 2.30     $ 2.30     $ 2.30     $ 2.30     $ 2.30     $ 2.30  
Less: illustrative cost base
  $ (3.30 )   $ (7.40 )   $ (3.30 )   $ (7.40 )   $ (3.30 )   $ (7.40 )   $ (3.30 )   $ (7.40 )
 
   
 
     
 
     
 
     
 
     
 
     
 
     
 
     
 
 
Total capital loss arising from disposal4
  $ (1.00 )   $ (5.10 )   $ (1.00 )   $ (5.10 )   $ (1.00 )   $ (5.10 )   $ (1.00 )   $ (5.10 )

(1)   The tax rate used includes the Medicare Levy of 1.5%. The Medicare Levy depends on the individual’s own circumstances.

(2)   A Buy-Back Price of $4.05 is used for illustrative purposes only. You should not rely on this price as being the actual Buy-Back Price.

(3)   The Commissioner of Taxation has indicated that for the purposes of the Buy-Back the Capital Gains Tax Value will be determined as $4.85 adjusted for movements in the S&P/ASX200 Index from the commencement of trading on 12 August 2004 to the close of trading on the day the Buy-Back closes.

(4)   The capital loss which arises under the Buy-Back may be different from the capital loss which may have arisen under an equivalent sale of the Shares on-market. The capital proceeds under the Buy-Back are the aggregate of $1.50 and $0.80, which is the excess of the Capital Gains Tax Value over the Buy-Back Price.

Page 12

 


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(TELSTRA LOGO)

Questions?

Page 13

 


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Appendix 3C
Announcement of buy-back

Rule 3.8A

Appendix 3C

Announcement of buy-back
(
except minimum holding buy-back)

Information and documents given to ASX become ASX’s property and may be made public.

Introduced 1/9/99. Origin: Appendix 7B. Amended 13/3/2000, 30/9/2001.

     
Name of entity
  ABN
TELSTRA CORPORATION LIMITED
  33 051 775 556

We (the entity) give ASX the following information.

Information about buy-back

         
1
  Type of buy-back   Selective buy-back on equal access buy-back conditions (as modified)
 
       
2
  +Class of shares which is the subject of the buy-back (eg, ordinary/preference)   Ordinary
 
       
3
  Voting rights (eg, one for one)   One for one
 
       
4
  Fully paid/partly paid (and if partly paid, details of how much has been paid and how much is outstanding)   Fully paid
 
       
5
  Number of shares in the +class on issue   12,628,359,026
 
       
6
  Whether shareholder approval is required for buy-back   No. An ASIC modification has been obtained pursuant to section 257D(4) of the Corporations Act 2001 (Cth).
 
       
7
  Reason for buy-back   To enable the company to maintain a more efficient capital structure.


+ See chapter 19 for defined terms.

      

30/9/2001   Appendix 3C Page 1

 


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Appendix 3C
Announcement of buy-back

         
8
  Any other information material to a shareholder’s decision whether to accept the offer (eg, details of any proposed takeover bid)   See announcement released on 27 September 2004. Further information in relation to the buy-back will be contained in a buy-back booklet which will be sent to all eligible shareholders from 13 October 2004.

On-market buy-back

         
9
  Name of broker who will act on the company’s behalf   N/A
 
       
10
  Deleted 30/9/2001.   N/A
 
       
11
  If the company intends to buy back a maximum number of shares - that number
Note: This requires a figure to be included, not a percentage.
  N/A
 
       
12
  If the company intends to buy back shares within a period of time - that period of time; if the company intends that the buy-back be of unlimited duration - that intention   N/A
 
       
13
  If the company intends to buy back shares if conditions are met - those conditions   N/A

Employee share scheme buy-back

         
14
  Number of shares proposed to be bought back   N/A
 
       
15
  Price to be offered for shares   N/A


+ See chapter 19 for defined terms.

      

Appendix 3C Page 2   30/9/2001

 


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Appendix 3C
Announcement of buy-back

Selective buy-back

         
16
  Name of person or description of class of person whose shares are proposed to be bought back   N/A
 
       
17
  Number of shares proposed to be bought back   N/A
 
       
18
  Price to be offered for shares   N/A

Equal access scheme

         
19
  Percentage of shares proposed to be bought back   Up to approximately 1.5% of all shares on issue depending on the final buy-back price and the amount determined to be bought back by the company.
 
       
20
  Total number of shares proposed to be bought back if all offers are accepted   Up to approximately 185.2 million depending on the final buy-back price and the amount determined to be bought back by the company.
 
       
21
  Price to be offered for shares   The price will be determined through a tender process (see announcement of 27 September 2004).
 
       
22
  +Record date for participation in offer

Cross reference: Appendix 7A, clause 9.
  8 October 2004

Compliance statement

1.   The company is in compliance with all Corporations Act requirements relevant to this buy-back.

2.   There is no information that the listing rules require to be disclosed that has not already been disclosed, or is not contained in, or attached to, this form.

         
Sign here:
  -s- Douglas Gration   Date: 27 September 2004
  (Director/Company secretary)    
 
       
Print name:
  Douglas Gration    


+ See chapter 19 for defined terms.

      

30/9/2001   Appendix 3C Page 3

 


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(TELSTRA LOGO)

     
28 September 2004
  Office of the Company Secretary
 
   
The Manager
  Level 41
  242 Exhibition Street
Company Announcements Office
  MELBOURNE VIC 3000
Australian Stock Exchange
  AUSTRALIA
4th Floor, 20 Bridge Street
   
SYDNEY NSW 2000
  Telephone 03 9634 6400
  Facsimile 03 9632 3215

ELECTRONIC LODGEMENT

Dear Sir or Madam

2004 updated Debt Issuance Program Information Memorandum

Attached for your information is a copy of the 2004 updated Debt Issuance Program Information Memorandum lodged by Telstra and approved for listing by the United Kingdom Listing Authority (“UKLA”) on 27 September 2004.

Yours sincerely

-s- Douglas Gration
Douglas Gration
Company Secretary

Telstra Corporation Limited
ACN 051 775 556
ABN 33 051 775 556

 


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(TELSTRA LOGO)

Information Memorandum

Telstra Corporation Limited
(ABN 33 051 775 556)
(incorporated with limited liability in the Commonwealth of Australia)

euro 8,000,000,000
Debt Issuance Program

Telstra Corporation Limited (“Issuer”) may offer from time to time medium term notes and other debt instruments (together “Notes”) under the Debt Issuance Program (“Program”) described in this information memorandum . Subject to applicable laws, regulations and directives, the Issuer may issue Notes under the Program in any country including Australia (but not the United States). The maximum aggregate principal amount of Notes outstanding will not at any time exceed euro 8,000,000,000 (or the equivalent in other currencies at the date of issue). This limit may be increased from time to time.

Application has been made to the Financial Services Authority in its capacity as competent authority under the Financial Services and Markets Act 2000 (“UK Listing Authority”) for Notes issued under the Program during the period of 12 months from the date of this Information Memorandum to be admitted to the official list maintained by the UK Listing Authority (“Official List”) and to the London Stock Exchange plc (“London Stock Exchange”) and for such Notes to be admitted to trading on the London Stock Exchange’s market for listed securities. Admission to the Official List together with admission to the London Stock Exchange’s market for listed securities constitutes official listing on the London Stock Exchange. Application may also be made for Notes issued under the Program to be listed on any other stock exchange (including the Australian Stock Exchange Limited) on which Notes may be listed from time to time as specified in the relevant Pricing Supplement. However, unlisted Notes may also be issued under the Program. The relevant Pricing Supplement in respect of the issue of any Notes will specify whether or not such Notes will be listed on a stock exchange.

Arranger

JPMorgan

23 September 2004

 


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CONTENTS

         
Important Notice
    1  
Documents incorporated by reference
    4  
Supplementary Listing Particulars
    4  
Summary of the Program
    5  
Corporate Profile
    9  
Terms and Conditions of the Notes
    67  
Taxation
    102  
Clearing and Settlement
    108  
Summary of provisions relating to Euro Notes while in Global Form
    112  
Sale and Subscription
    116  
Form of Pricing Supplement
    120  
General Information
    128  

 


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Important Notice

Listing particulars

This Information Memorandum comprises listing particulars given in compliance with the listing rules made under Section 74 of the Financial Services and Markets Act 2000 of the United Kingdom (“FSMA”) by the UK Listing Authority, for the purpose of giving information with regard to the Issuer, the Issuer and its subsidiaries (taken as a whole) and the Notes for a period of 12 months from the date hereof. Copies of the listing particulars have been delivered for registration to the Registrar of Companies in England and Wales in accordance with Section 83 of the FSMA.

Any reference in this document to listing particulars means this document excluding all information incorporated by reference. The Issuer has confirmed that any information incorporated by reference, including any such information to which readers of this document are expressly referred, has not been and does not need to be included in the listing particulars to satisfy the requirements of the FSMA or the listing rules made under section 74 of the FSMA (“Listing Rules”) . The Issuer believes that none of the information incorporated by reference conflicts in any material respect with the information included in the listing particulars.

Responsibility

This Information Memorandum has been prepared by and issued with the authority of the Issuer. The Issuer accepts responsibility for all information contained in this Information Memorandum (as defined below). To the best of the knowledge and belief of the Issuer (which has taken all reasonable care to ensure that such is the case) the information contained in this Information Memorandum is in accordance with the facts and does not omit anything likely to affect the import of such information. References in this Information Memorandum to the “Information Memorandum” are to this document and any supplements or replacement of it, any other documents incorporated in it by reference and in relation to any Series of Notes, together with the relevant Pricing Supplement for such Series. The Information Memorandum should be read and construed with any amendment or supplement to it, any other documents incorporated in it by reference and in relation to any Series of Notes together with the Pricing Supplement(s) for such Series. Any reference in this document to listing particulars means this document excluding all information incorporated by reference. The Issuer has confirmed that any information incorporated by reference, including any such information to which readers of this document are expressly referred, has not been and does not need to be included in the listing particulars to satisfy the requirements of the FSMA or the Listing Rules. The Issuer believes that none of the information incorporated therein by reference conflicts in any material respect with the information included in the listing particulars.

The only role of the Arranger, the Fiscal Agent, the Australian Registrar and the New Zealand Registrar (each as defined in the “Summary of the Program”) in the preparation of this Information Memorandum has been to confirm to the Issuer that the information as to their identity described below and their respective descriptions under the heading “Summary of the Program” are accurate as at the date of this Information Memorandum. J.P. Morgan Securities Ltd. has given and not withdrawn its consent to be named in this Information Memorandum as the Arranger. The Fiscal Agent, the Australian Registrar and New Zealand Registrar have given and not withdrawn their consent to be named in this Information Memorandum as the Fiscal Agent, the Australian Registrar and New Zealand Registrar respectively. Apart from the foregoing, the Arranger and (when appointed) the Dealers (as defined in the “Summary of the Program”) make no representation or warranty, express or implied as to and assume no responsibility or liability for the authenticity, origin, validity, accuracy or completeness of, or any errors, omissions in, any information, statement, opinion or forecast contained in this Information Memorandum or in any supplements to it and documents incorporated by reference in the Information Memorandum. The Arranger has not caused or authorised the issue of this Information Memorandum.

The Issuer having made all reasonable enquiries, confirms that the Information Memorandum contains all information with respect to the Issuer and its subsidiaries (taken as a whole) and the Notes that are material in the context of the issue and offering of the Notes, the statements contained in it relating to the Issuer are in every material particular true and accurate and not misleading, the opinions and intentions expressed in this Information Memorandum with regard to the Issuer are honestly held, have been reached after considering all relevant circumstances and are based on reasonable assumptions, there are no other facts in relation to the Issuer or its subsidiaries or the Notes the omission of which would, in the context of the issue and offering of the Notes, make any statement in this Information Memorandum misleading in any material respect and all reasonable enquiries have been made by the Issuer to ascertain such facts and verify the accuracy of all such information and statements.

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No independent verification

The Arranger has not independently verified the information contained in this Information Memorandum. Neither this Information Memorandum nor any other financial statement is intended to provide the basis of any credit or other evaluation and should not be considered as a recommendation by the Issuer, the Arranger and (when appointed) the Dealers that any recipient of this Information Memorandum or any other financial statements should purchase any Notes nor does it constitute an offer or an invitation to subscribe for Notes. Each potential purchaser of Notes should determine for itself the relevance of the information contained in the Information Memorandum and its purchase of Notes should be based upon such investigation as it considers necessary. The Arranger and (when appointed) the Dealers undertake to review the financial condition or affairs of the Issuer during the life of the Program or to advise any investor or potential investor in the Notes of any information coming to the attention of the Arranger and (when appointed) the Dealers relating to the Issuer.

Currency of information

Neither the delivery of this Information Memorandum nor any sale of Notes made in connection with this Information Memorandum at any time implies or should be relied upon as a representation or warranty that the information contained in this Information Memorandum concerning the Issuer or its subsidiaries is correct at any time subsequent to the date of the Information Memorandum or that any other information supplied in connection with the Program is correct as of any time subsequent to the date indicated. Investors should review, amongst other things, the documents deemed to be incorporated in this document by reference when deciding whether or not to purchase any Notes.

Without limiting this general statement, the Issuer has given an undertaking to the Arranger and (when appointed) the Dealers that if at any time during the duration of the Program there is a significant change affecting any matter contained in the Information Memorandum the inclusion of which would reasonably be required by investors and their professional advisers and would reasonably be expected by them to be found in the Information Memorandum, for the purpose of making an informed assessment of the assets and liabilities, financial position, profits and losses and prospects of the Issuer or its subsidiaries and the rights attaching to the Notes, the Issuer will prepare an amendment or supplement to the Information Memorandum for use in any subsequent offering of Notes.

No authorisation

No person has been authorised to give any information or make any representations not contained in this Information Memorandum in connection with the Issuer, or its subsidiaries the Program or the issue or sale of the Notes and, if given or made, such information or representation must not be relied upon as having been authorised by the Issuer or its subsidiaries or the Arranger and (when appointed) the Dealers.

Distribution

The distribution of this Information Memorandum and any Pricing Supplement (as defined in “Summary of the Program”) and the offer or sale of Notes may be restricted by law in certain jurisdictions. The Issuer, its subsidiaries, the Arranger and (when appointed) the Dealers do not represent that this document may be lawfully distributed, or that any Notes may be lawfully offered, in compliance with any applicable registration or other requirements in any such jurisdiction, or pursuant to an exemption available thereunder, or assume any responsibility for facilitating any such distribution or offering. In particular, no action has been taken by the Issuer, its subsidiaries, the Arranger and (when appointed) the Dealers (save as provided in the next sentence) which would permit a public offering of any Notes or distribution of this Information Memorandum in any jurisdiction where action for that purpose is required. Accordingly, no Notes may be offered or sold, directly or indirectly, and neither this Information Memorandum (other than the financial statements incorporated by reference in it) nor any advertisement or other offering material may be distributed or published in any jurisdiction, except under circumstances that will result in compliance with any applicable laws and regulations. Persons into whose possession this Information Memorandum (including any documents incorporated by reference in it) or any Notes come must inform themselves about, and observe, any such restrictions. For a description of certain restrictions on offers and sales of Notes and on distribution of this Information Memorandum see “Sale and Subscription” below.

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No registration

The Notes have not been and will not be registered under the Securities Act of 1933 of the United States (as amended) (“Securities Act”) and include Notes in bearer form that are subject to U.S. tax law requirements. Subject to certain exceptions, Notes may not be offered, sold, delivered or transferred within the United States or to, or for the account of, U.S. persons (as defined in Regulation S under the Securities Act).

No offer

This Information Memorandum does not, and is not intended to, constitute an offer or invitation by or on behalf of the Issuer, its subsidiaries, the Arranger and (when appointed) the Dealers to any person to subscribe for, purchase or otherwise deal in any Notes nor is it intended to be used for the purpose of or in connection with offers or invitations to subscribe for, purchase or otherwise deal in any Notes.

Supplementary Information Memorandum

The Issuer may agree with the Arranger and (when appointed) the Dealers that the Notes may be issued in a form not contemplated by this Information Memorandum, in which event a supplementary Information Memorandum, if appropriate, will be made available which will describe the effect of the agreement reached in relation to such Notes.

Stabilisation

In connection with any Tranche (as defined in “Summary of the Program”), any relevant Dealers may be designated as stabilising agent (“Stabilising Agent”). The identity of the Stabilising Agent will be disclosed in the relevant Pricing Supplement. The Stabilising Agent or any person acting on its behalf may over-allot or effect transactions outside Australia with a view to supporting the market price of the Notes at a level higher than that which might otherwise prevail for a limited period. However, there may be no obligation on the Stabilising Agent or any agent acting on its behalf to do this. Such stabilising, if commenced, may be discontinued at any time and must be brought to an end after a limited period. Such stabilising must be in compliance with all relevant laws and regulations. Such stabilisation activities are not permitted in Australia.

References to currencies

In this Information Memorandum references to “U.S.$” and “U.S. Dollars” are to the lawful currency of the United States of America, references to “A$” and “Australian Dollars” are to the lawful currency of the Commonwealth of Australia, references to “£” and “Sterling” are to the lawful currency of the United Kingdom and references to “euro” are to the single currency of those member states of the European Union participating in the Third Stage of European Economic and Monetary Union from time to time.

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Documents incorporated by reference

The following documents are taken to be incorporated in, and to form part of, this Information Memorandum:

(a)   the most recently published audited accounts and consolidated accounts (each as defined in the Corporations Act 2001 of Australia (“Corporations Act”)) and any interim financial statements (whether audited or unaudited) published subsequently to such audited accounts and consolidated accounts, of the Issuer from time to time; and

(b)   all amendments and supplements to the Information Memorandum prepared by the Issuer from time to time, save that:

  (i)   any statement contained in the Information Memorandum or in any of the documents incorporated by reference in, and forming part of, the Information Memorandum shall be deemed to be modified or superseded for the purpose of the Information Memorandum to the extent that a statement contained in any document subsequently incorporated by reference modifies or supersedes such statement provided that any modifying or superseding statement does not form part of the listing particulars as contained in the Information Memorandum given in compliance with the Listing Rules; and
 
  (ii)   any reference in this document to listing particulars means this document excluding all information incorporated by reference. The Issuer has confirmed that any information incorporated by reference, including any such information to which readers of this document are expressly referred, has not been and does not need to be included in the listing particulars to satisfy the requirements of the FSMA or the Listing Rules. The Issuer believes that none of the information incorporated therein by reference conflicts in any material respect with the information included in the listing particulars.

(c)   in relation only to Notes issued directly into the Australian market and lodged in the Austraclear System, all announcements provided to the Australian Stock Exchange Limited pursuant to Telstra’s continuous disclosure obligations required under the Corporations Act.

Supplementary Listing Particulars

If at any time the Issuer is required to prepare supplementary listing particulars pursuant to Section 81 of the FSMA, the Issuer will prepare and make available an appropriate amendment or supplement to the Information Memorandum or a further information memorandum which, in respect of any subsequent issue of Notes to be admitted to the Official List of the UK Listing Authority, shall constitute supplementary listing particulars as required by the UK Listing Authority and Section 81 of the FSMA.

The Issuer has given an undertaking to the Arranger and (when appointed) the Dealers that if at any time during the duration of the Program there is a significant change affecting any matter contained in this Information Memorandum the inclusion of which would reasonably be required by investors and their professional advisers, and would reasonably be expected by them to be found in this Information Memorandum, for the purpose of making an informed assessment of the assets and liabilities, financial position, profits and losses and prospects of the Issuer and the rights attaching to the Notes, the Issuer shall prepare an amendment or supplement to this Information Memorandum for use in connection with any subsequent offering of the Notes and shall supply to the Arranger and (when appointed) the Dealers and to any stock exchange on which the Notes are listed such number of copies of such amendment or supplement as reasonably requested.

The Issuer will provide, without charge, to each person to whom a copy of this Information Memorandum has been delivered or made available to, upon the written request of any such person, a copy of any or all of the documents which, or portions of which, are incorporated in this Information Memorandum by reference. Written requests for printed copies of such documents (if required) should be directed to the Issuer at its office set out below. In addition, a copy of such documents will be available for inspection and available free of charge at the specified offices of the Fiscal Agent and the Australian Registrar.

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Summary of the Program

The following is a brief summary only and should be read, in relation to any Notes, in conjunction with the rest of this Information Memorandum, the relevant Pricing Supplement and, to the extent applicable, the general terms and conditions of the Notes. Terms not defined in this summary are defined elsewhere in this Information Memorandum.

     
Issuer:
  Telstra Corporation Limited (ABN 33 051 775 556) (a corporation constituted with limited liability under the laws of the Commonwealth of Australia).
 
   
Description:
  Debt Issuance Program allowing for the issuance of medium term notes and other debt instruments in any jurisdiction except the United States (subject to applicable legal and regulatory restrictions) as specified in the relevant Pricing Supplement.
 
   
Program size:
  Up to euro 8,000,000,000 (or the equivalent in other currencies at the date of issue) aggregate principal amount of Notes outstanding at any one time. This amount may be increased in accordance with the provisions of the Dealer Agreement (as defined in “Sale and Subscription”).
 
   
Arranger:
  J.P. Morgan Securities Ltd.
 
   
Dealers:
  There is currently no permanent Dealer panel under the Program. The Issuer may from time to time appoint Dealers either in respect of a Tranche or in respect of the Program generally. The Issuer may also terminate the appointment of any Dealer under the Program. References in this Information Memorandum to “Dealers” are to all persons that are appointed as dealers in respect of the Program generally (and whose appointment has not been terminated) and to all persons appointed as a dealer in respect of a Tranche.
 
   
Fiscal Agent:
  Deutsche Bank AG
 
   
Paying Agent (Europe):
  Deutsche Bank Luxembourg S.A.
 
   
Australian Registrar:
  Austraclear Services Limited (ABN 28 003 284 419)
 
   
New Zealand Registrar:
  Computershare Investor Services Limited.
 
   
Authorised Advisor:
  J.P. Morgan Securities Ltd.
 
   
Method of issue:
  The Notes may be issued on a syndicated or non-syndicated basis. The Notes will be issued in series (each a “Series”) having one or more issue dates and on terms otherwise identical(or identical other than in respect of the first payment of interest), the Notes of each Series being intended to be interchangeable with all other Notes of that Series. Each Series may be issued in tranches (each a “Tranche”) on the same or different issue dates. The specific terms of each Tranche (which will be supplemented, where necessary, with supplemental terms and conditions and, save in respect of the issue date, issue price, first payment of interest and principal amount of the Tranche, will be identical to the terms of other Tranches of the same Series) will be set out in a Pricing Supplement (as defined below).
 
   
Issue price:
  Notes may be issued at their principal amount or at a discount or premium to their principal amount. Partly Paid Notes may be issued, the issue price of which will be payable in two or more instalments.
 
   
Form of Notes:
  The form of particular Notes will be determined by the Issuer and relevant Dealer(s) prior to their issue.

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  The Notes may be issued in bearer form (“Bearer Notes”) governed by the laws of England. Each Tranche of Bearer Notes will be represented on issue by a temporary global note which may, in certain circumstances be exchangeable into definitive notes or a permanent global note which, in turn, may be exchangeable into definitive notes. Global Notes may be deposited on the issue date with a common depository for Euroclear Bank S.A./N.V., as operator of the Euroclear System (“Euroclear”) and Clearstream Banking, société anonyme (“Clearstream, Luxembourg”).
 
   
  Notes issued in the Australian domestic markets (“Australian Domestic Notes”) and the New Zealand domestic market (“New Zealand Domestic Notes”) will be issued in uncertificated registered form only and under the laws of the Australian Capital Territory, Australia and New Zealand respectively. On their issue date they will be lodged in the Australian securities clearing and settlement system operated by Austraclear Limited (“Austraclear System”) and the New Zealand securities clearing and settlement system operated by the Reserve Bank of New Zealand (“Austraclear New Zealand System”) respectively.
 
   
Deed of Covenant:
  Holders of Bearer Notes will have the benefit of a deed of covenant dated 31 October 2001 executed by the Issuer.
 
   
Australian Note Deed Poll:
  Holders of Australian Domestic Notes have the benefit of an Australian Note Deed Poll dated 31 October 2001 as amended and restated on 15 October 2002 and supplemented on 14 November 2003.
 
   
New Zealand Note Deed Poll:
  Holders of New Zealand Domestic Notes will have the benefit of a New Zealand Note Deed Poll dated 15 October 2002 and supplemented on 14 November 2003.
 
   
Status:
  Notes will be issued on an unsubordinated basis only. The Notes are direct, unsubordinated and (subject to the Negative Pledge provision) unsecured obligations of the Issuer and rank equally among themselves and at least equally with all other unsecured and unsubordinated obligations of the Issuer, except for liabilities mandatorily preferred by law. The Issuer’s obligations under the Notes are not guaranteed by the Commonwealth of Australia.
 
   
Currencies:
  Subject to any applicable legal or regulatory requirements, Notes may be issued in any currency or currencies, including, without limitation, Australian dollars, Canadian dollars, euro, Hong Kong dollars, Japanese yen, New Zealand dollars, Singapore dollars, Sterling, United States dollars or any other freely transferable and freely convertible currency. Payments in respect of Notes may be made in, or limited to, any currency or currencies other than the currency in which the Notes are denominated, all as set out in the applicable Pricing Supplement. Issues of Notes denominated in sterling must comply with applicable laws and regulations. See “General Information” below.
 
   
Negative pledge:
  The Notes will contain a negative pledge provision as described in Condition 6.
 
   
Cross default:
  The Notes will contain a cross default provision as described in Condition 22.1(c).
 
   
Maturities:
  Such maturities as may be agreed between the Issuer and the relevant Dealer(s) as indicated in the applicable Pricing Supplement, subject to such minimum and maximum maturities as may be allowed or required from time to time by relevant laws, regulations and directives.
 
   
  At the date of this Information Memorandum, the minimum maturity of all Notes is one year except in the case of Notes denominated in Sterling where the minimum maturity is one year and one day.

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Denomination:   There is no minimum denomination in relation to Notes, although the minimum subscription price for Australian Domestic Notes will be A$500,000 (or its approximate equivalent in other currencies) (disregarding moneys lent by the Issuer or its associates) unless the offer or invitation otherwise does not require disclosure under Part 6D.2 of the Corporations Act 2001 of Australia provided that the minimum denomination in any case must be at least Dl, 000 (or nearly equivalent in another currency). Notes will be in such denominations as specified in the relevant Pricing Supplement.
 
       
Fixed Rate Notes:   Fixed interest will be payable in arrear on the date or dates in each year specified in the relevant Pricing Supplement.
 
       
Floating Rate Notes:   Floating Rate Notes will bear interest determined separately for each Series as follows:
 
       
  (i)   on the same basis as the floating rate under a notional interest rate swap transaction in the relevant Specified Currency governed by an ISDA Master Agreement incorporating the 2000 ISDA Definitions, as published by the International Swaps and Derivatives Association, Inc. and as amended and updated as at the issue date of the first Tranche of Notes of the relevant Series; or
 
       
  (ii)   by reference to LIBOR, LIBID, LIMEAN, EURIBOR or BBSW (or such other benchmark as may be specified in the relevant Pricing Supplement) as adjusted for any applicable margin.
 
       
    Interest periods will be specified in the relevant Pricing Supplement. The margin (if any) relating to such floating rate will be agreed between the Issuer and the relevant Dealer(s) for each Series of Floating Rate Notes.
 
       
Zero Coupon Notes:   Zero Coupon Notes may be issued at their principal amount or at a discount to it and will not bear interest.
 
       
Dual Currency Notes:   Payments (whether in respect of principal or interest and whether at maturity or otherwise) in respect of Dual Currency Notes will be made in such currencies, and based on such rates of exchange as may be specified in the relevant Pricing Supplement.
 
       
Index Linked Notes:   Payments of principal in respect of Index Linked Redemption Notes or of interest in respect of Index Linked Interest Notes will be calculated by reference to such index and/or formula as may be specified in the relevant Pricing Supplement.
 
       
Interest Periods and Interest Rates:   The length of the interest periods for the Notes and the applicable interest rate or its method of calculation may differ from time to time or be constant for any Series. Notes may have a maximum interest rate, a minimum interest rate, or both. The use of interest accrual periods permits the Notes to bear interest at different rates in the same interest period. All such information will be set out in the relevant Pricing Supplement.
 
       
Redemption:   The relevant Pricing Supplement will specify the basis for calculating the redemption amounts payable.
 
       
Redemption by instalments:   The Pricing Supplement issued in respect of each issue of Notes that are redeemable in two or more instalments will set out the dates on which, and the amounts in which, such Notes may be redeemed.
 
       
Optional redemption:   The Pricing Supplement issued in respect of each issue of Notes will state whether such Notes may be redeemed prior to their stated maturity at the option of the Issuer (either in whole or in part) and/or the holders, and if so the terms applicable to such redemption.

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Tax redemption:
  Except as provided in “Optional redemption” above, Notes will be redeemable at the option of the Issuer prior to maturity only for tax reasons. See Condition 15.2 (“Early redemption for taxation reasons”).
 
   
Withholding tax:
  All payments in respect of the Notes will be made free and clear of withholding taxes of the Commonwealth of Australia, unless required by law. In that event, the Issuer will (subject to certain exceptions) pay such additional amounts as will result in the holders of Notes receiving such amount as they would have otherwise received had no withholding or deduction been required. See Condition 20 (“Taxation”).
 
   
  All payments in respect of New Zealand Domestic Notes will be made in full free and clear of withholding taxes imposed in New Zealand unless required by law or authorised by Condition 20.4 (“New Zealand resident withholding tax exemptions”).
 
   
Record Date:
  In the case of Australian Domestic Notes and New Zealand Domestic Notes, the date for determining the person to whom a payment shall be made is the close of business on the eighth day before the due date for payment.
 
   
Governing Law:
  The Euro Notes and the Deed of Covenant will be governed by the laws of England. Australian Domestic Notes and the Australian Note Deed Poll will be governed by the laws of the Australian Capital Territory, Australia. The New Zealand Domestic Notes and the New Zealand Note Deed Poll will be governed by the laws of New Zealand.
 
   
Pricing Supplement:
  This document is to be read in relation to the issue of any Notes in conjunction with the Pricing Supplement issued by the Issuer in relation to such Notes. This document is intended to describe in general the nature of the Program. Each Pricing Supplement will provide particular information relating to a particular Tranche of Notes to be issued as part of a Series including details of the form of the Notes, the Series in which the Notes will be issued and other information pertinent to the issue of those Notes.
 
   
Listing:
  The Issuer has made an application for Notes issued under the Program to be listed on the Official List and to be admitted to trading on the London Stock Exchange. The Issuer may also make an application to list Notes issued under the Program on any other stock exchange, including the Australian Stock Exchange. As specified in the relevant Pricing Supplement, a Series of Notes may be unlisted.
 
   
Selling restrictions:
  United States, United Kingdom, Japan, the Republic of France, Federal Republic of Germany, Switzerland, New Zealand, Singapore, the Netherlands and the Commonwealth of Australia. See “Sale and Subscription”.
 
   
Use of proceeds:
  The net proceeds of each issue of Notes under the Program will be used by the Issuer for its general corporate purposes.

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Corporate Profile

Telstra Corporation Limited

Introduction

Terms used in this document:

  We, Telstra, the Company and the Telstra Group - all mean Telstra Corporation Limited, an Australian corporation, and its controlled entities as a whole; and
 
  Telstra Entity is the legal entity, Telstra Corporation Limited.

Our fiscal year ends on 30 June. Unless we state differently, the following applies:

  Year or a fiscal year means the year ended 30 June; and
 
  2004 means fiscal 2004 and similarly for other fiscal years.

All amounts are expressed in Australian dollars (A$), unless otherwise stated.

General

Telstra is Australia’s leading telecommunications and information services company, with one of the best known brands in the country. We offer a full range of services and compete in all telecommunications markets throughout Australia, providing more than 10.3 million fixed line and 7.6 million mobile services across Australia. Our main activities include the provision of:

  basic access services to most homes and businesses in Australia;
 
  local and long distance telephone calls in Australia and international calls to and from Australia;
 
  mobile telecommunications services;
 
  a comprehensive range of data and Internet services (including through Telstra BigPond™, Australia’s leading Internet service provider (ISP));
 
  management of business customers’ IT and/or telecommunications services;
 
  wholesale services to other carriers, carriage service providers (CSPs) and ISPs;
 
  advertising, search and information services; and
 
  cable distribution services for FOXTEL’s cable subscription television services.

Our international business includes Hong Kong CSL Limited (CSL), one of Hong Kong’s leading mobile operators, TelstraClear Limited, the second largest full service carrier in New Zealand and Reach Ltd (REACH), Asia’s largest international wholesale carrier of combined voice, international private leased lines and Internet Protocol (IP) data services. One of our major strengths in providing integrated telecommunications services is our extensive geographical coverage through both our fixed and mobile network infrastructure. This network and systems infrastructure underpins the carriage and termination of the majority of Australia’s domestic and international voice and data telephony traffic. Our vision is to be Australia’s connection to the future. Our mission is to develop, design and deliver great communications solutions to all our customers. Our goal is to grow the Company profitably and provide attractive returns to our shareholders. We will achieve this by employing terrific people who work together in an operationally excellent way to deliver innovative products and outstanding service to our customers.

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History and development of the Company

Our origins date back to 1901, when the Postmaster-General’s Department was established by the Commonwealth Government to manage all domestic telephone, telegraph and postal services, and to 1946, when the Overseas Telecommunications Commission was established by the Commonwealth Government to manage international telecommunications services. Since then, we have been transformed and renamed several times as follows:

  the Australian Telecommunications Commission, trading as Telecom Australia, in July 1975;

  the Australian Telecommunications Corporation, trading as Telecom Australia, in January 1989;

  the Australian and Overseas Telecommunications Corporation Limited in February 1992;

  Telstra Corporation Limited in April 1993, trading internationally as Telstra; and

  trading domestically as Telstra in 1995.

We were incorporated as an Australian public limited liability company in November 1991. Following the opening of Australia’s telecommunications markets to full competition in July 1997, we underwent a partial privatisation in November 1997 under which the Commonwealth sold approximately 33.3% of our issued shares to the public. Following the initial privatisation, those of our shares that are not held by the Commonwealth are quoted on the Australian Stock Exchange (ASX) and on the New Zealand Stock Exchange. ADSs, each representing five shares evidenced by American depositary receipts (ADRs), have been issued by the Bank of New York as depositary (Depositary) and are listed on the New York Stock Exchange (NYSE). A further global offering by the Commonwealth of up to 16.6% of our issued shares was launched in September 1999. The shares sold by the Commonwealth were also listed on the ASX, the New Zealand Stock Exchange and the NYSE on 18 October 1999. As at 30 June 2004, the Commonwealth owned approximately 51% of our issued shares and it is required by legislation to own at least 50.1% of our issued shares.

Organisational structure

In September 2003, we announced changes to our organisational structure, building upon changes initiated in late 2002, to continue aligning the Company’s structure with customer needs and our corporate strategy. These organisational changes took effect from 1 October 2003. From 1 October 2003, our organisational structure consisted of eight strategic business units and four corporate centre business units as outlined below.

Strategic business units

  Telstra Consumer and Marketing is responsible for serving metropolitan consumer and small business customers with our full range of products and services including fixed, wireless and data, the overall management of Telstra’s brands, advertising and sponsorships, mobiles marketing and implementing our product bundling initiatives.
 
  Telstra Business and Government is responsible for providing innovative and leading edge communications solutions to Australian Business and Government that will both improve their productivity and their ability to serve their customers.
 
  Telstra Country Wide is responsible for providing telecommunications services to consumer and business customers in outer metropolitan, regional, rural and remote parts of Australia. This business unit was formed in June 2000 with the aim to improve services and grow our business in regional Australia.
 
  Telstra Broadband & Media is responsible for our broadband, dial-up and online services business BigPond™, our local advertising, search and information services business Sensis and Telstra Media (including fetchmemovies (our online DVD rental business) and our FOXTEL investment).
 
  Telstra Wholesale provides a wide range of wholesale products and services to the Australian domestic market including fixed, wireless, data and Internet, transmission and IP, interconnection, access to our network facilities, retail/rebill products and the marketing and sales functions of our Network Design and Construction group.

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  Telstra International (which changed its name to Telstra Asia on 2 August 2004) manages our international interests in Asia, including CSL and our joint venture REACH in Hong Kong. It also directs our offshore growth strategy, with a current focus on enhancing the value of our existing investments and rationalising the investments that are non-core to Telstra.
 
  Infrastructure Services builds, operates and maintains our telecommunications infrastructure. It continues to operate as our primary service provider, with a focus on supporting the growth of the customer facing business units. Infrastructure Services is responsible for the provisioning, restoration, operation and management of our fixed, mobile, IP and data networks, as well as the design and construction of network infrastructure. This includes voice and data, product and application platforms and the online environment. Infrastructure Services is a fully integrated service delivery business with performance targets based on customer service levels, product and network availability and maintaining a competitive cost position.
 
  Telstra Technology Innovation and Products was established in October 2003, bringing together the previous Telstra Technology business unit with other business unit product development areas and IT systems. It develops and supports products specified by our market facing business units. Underpinning the products is a range of technologies, which are optimally designed and implemented to provide the best outcome for the Company and our customers. Telstra Technology Innovation and Products also undertakes substantial research and development to ensure that we remain at the forefront of technology in Australia.

Corporate centre business units

  Finance & Administration is responsible for setting the financial direction for the Company and provides finance services support to our business units. The group manages Telstra’s cash flow, risk management, credit management, corporate services, corporate planning and analysis and business and finance services. It is also responsible for the productivity and billing directorates.

  Corporate Development performs the functions of business development, commercial analysis, corporate strategy, mergers and acquisitions, strategic projects and investor relations.

  Legal & Office of the Company Secretary provides legal and company secretarial services across the Company. It is also responsible for corporate security and liaison with law enforcement agencies.

  Regulatory, Corporate & Human Relations is responsible for the management of all regulatory issues on behalf of the Company, including liaison with regulatory bodies, the promotion and protection of our reputation by facilitating effective engagement of internal and external stakeholders, the management of our interaction with Government at the Commonwealth and State level and all human relations matters across the Company including health, safety and the environment, leadership development and training, and all workplace relations matters.

Our organisational structure for financial reporting purposes has evolved over recent years to meet our business needs and has included the following:

  in the fiscal year ended 30 June 2002, the business unit reporting structure consisted of Telstra Retail, Telstra Country Wide,Telstra Mobile (previously Telstra OnAir), Telstra International, Infrastructure Services (including Networks & Technology Group which was separated in August 2002) and Telstra Wholesale. We combined Telstra Retail and Telstra Country Wide as a single reportable business segment as they were considered substantially similar;

  in the fiscal year ended 30 June 2003, Telstra Retail, Telstra Mobile and Telstra Country Wide were restructured. The scope of Telstra Country Wide was increased and two new groups were formed, being Telstra Consumer and Marketing and Telstra Business and Government. These three groups were considered to be individual reportable segments for financial reporting purposes. Telstra Broadband & Media, which was also established in the fiscal year ended 2003, did not form its own reportable segment. Telstra International, Infrastructure Services (including Telstra Technology) and Telstra Wholesale remained unchanged; and

  in the fiscal year ended 30 June 2004, we established Telstra Technology Innovation and Products which brings together product development areas, network technologies, IT systems and Telstra Research

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    Laboratories. Previously, network technologies, IT systems and Telstra Research Laboratories were not managed as a single business segment and were therefore not regarded as a reportable segment. The product development areas were sourced from throughout other business units to complete the new Telstra Technology Innovation and Products segment. The combination of these business areas has created a business unit that is of sufficient size to qualify as a segment in its own right for financial reporting purposes. There have been no other changes to our reportable segments during the fiscal year ended 30 June 2004.

Products and services

We offer a broad range of telecommunications and information products and services to a diverse customer base. The following table shows our operating revenue by major product and service category and as a percentage of total operating revenue for the last three fiscal years.

Operating revenue by product and service category, including percentage of total operating revenue contributed by each product and sales category

                                                 
    Year ended 30 June
    2004   2003   2002
    (in millions, except percentage of revenue)
    A$
  %(2)
  A$
  %(2)
  A$
  %(2)
PSTN products
                                               
Basic access
    3,237       15       3,083       14       2,879       14  
Local calls
    1,504       7       1,567       7       1,643       8  
PSTN value added services
    259       1       280       1       262       1  
National long distance calls
    1,121       5       1,162       6       1,216       6  
Fixed-to-mobile
    1,597       8       1,517       7       1,419       7  
International direct
    266       1       307       1       336       2  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
    7,984       37       7,916       36       7,755       38  
Mobiles
                                               
Mobile services
    3,455       17       3,227       15       3,242       15  
Mobile handsets
    352       2       386       2       226       1  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
    3,807       19       3,613       17       3,468       16  
Date and internet services
                                               
Specialised Data
    1,018       5       1,053       5       1,051       5  
ISDN (access and calls)
    927       4       951       4       1,037       5  
Internet and IP Solutions
    1,010       5       817       4       606       3  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
 
    2,955       14       2,821       13       2,694       13  
Other products and services
                                               
Sensis (advertising and directories)
    1,351       6       1,217       6       1,135       5  
Intercarrier services
    1,138       5       1,155       5       1,123       5  
Inbound calling products
    476       2       494       2       562       3  
Solutions management
    489       2       487       2       478       2  
Various controlled entities
    1,494       7       1,678       8       1,826       9  
Other sales and services
    1,043       5       1,114       6       1,155       6  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Total Sales revenue
    20,737       97       20,495       95       20,196       97  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Other revenue (1) (ex. interest income)
    543       3       1,121       5       606       3  
 
   
 
     
 
     
 
     
 
     
 
     
 
 
Total operating revenue (ex. interest income)
    21,280       100       21,616       100       20,802       100  
 
   
 
     
 
     
 
     
 
     
 
     
 
 

(1)   Other revenue includes miscellaneous revenue and revenue from sale of assets and investments. Interest received is included in net borrowing costs.
 
(2)   Represents the percentage of total operating revenue contributed by each product and service category.

Revenues are derived from domestic and international sales as follows:

                         
    Year ended 30 June
        2003    
    2004
  (in %)
  2002
 
Customers in Australia
    92.8       91.8       90.1  
Customers in non Australian countries
    7.2       8.2       9.9  

No individual country makes a material contribution to revenue other than Australia, Hong Kong and New Zealand.

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Basic Access

Telstra provides Basic Access services to most homes and businesses in Australia and charges its customers fees for new line connections and existing line reconnections. Our Basic Access service includes installing, renting and maintaining connections between customers’ premises and our Public Switched Telephone Network (PSTN) and providing basic voice, facsimile (including services marketed under our FaxStream® brand name) and Internet services. Basic Access does not include enhanced products like Integrated Services Digital Network (ISDN) access and Asymmetric Digital Subscriber Line (ADSL) services. Some of our recent product and service innovations include the following:

1#® Telstra Feature Assistant

Promoted from mid 2003, this free voice activated feature gives fixed line customers easy access to popular features such as Call Forward and Call Waiting to support their communication needs and increase customer use. Customers simply dial ‘1#’ or press the Telstra Voice Assistant button on their new Telstra rental phone and follow voice prompts.

Telstra Home Messages 101®

Launched in July 2003, this feature offers customers a free, basic messaging service on their fixed Telstra line. The simple solution meets the needs of customers who do not want extensive messaging features. More than 90% of activations have been self-service, with customers dialling ‘101’ from their phone and following voice prompts.

Local calls (including PSTN value added services)

We provide local call services to more residential and business customers than any other service provider in Australia, generally charging for calls on an untimed fee basis. In addition, we provide value added services such as voicemail, call waiting, call forwarding, call conferencing and call return.

National long distance calls

We are the leading provider of national long distance services for residential and business customers in Australia. This comprises national long distance calls made from our PSTN network to a fixed network. Calls are charged on a timed basis after a call connection fee. Call details such as duration, destination, time of day and day of the week generally determine charges which are also offered on a capped price basis. We also offer options that let customers choose packages to suit individual needs, as well as special offers to increase use in low demand periods.

Fixed to mobile

Fixed to mobile are calls made from our PSTN network to a mobile network and are charged on a timed basis after a call connection fee. Charges usually depend on the duration and time of day or day of the week of the call and whether the call is to a Telstra mobile service. Package options offer capped calls during certain times and days of the week for calls to Telstra mobiles.

International direct

We are the leading provider of international telephone services in Australia, offering international telephone services to more than 230 countries and territories. Calls are charged on a per second basis after a call connection fee, depending on the duration and destination of the call. REACH provides the connections we use to supply international services to both our retail and wholesale customers.

Mobiles

We continue to be the leading provider of mobile telecommunications services in Australia in terms of mobile revenue and the number of customers. The geographical coverage area of our network is also very broad. The mobile telecommunications market in Australia is characterised by a significant degree of penetration and we estimate that market penetration as at 30 June 2004 was approximately 80%. Telstra is supporting the evolution into mobile data products through a range of messaging, information, transaction and entertainment services, as well as increasing support for business customers through a variety of wireless data applications to enhance productivity. With high

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competition in the mobiles market, we are utilising innovative marketing plans, network coverage and quality, multiple distribution methods and our well-known and trusted brand name to maintain and grow our position. Our mobile telecommunications services include:

  Global System for Mobile communications (GSM) cellular services;

  Code Division Multiple Access (CDMA) cellular services;

  Telstra Mobile Satellite service; and

  High speed wireless data services utilising Wireless Fidelity (WiFi), One Times Radio Transmission Technology (1xRTT) and Evolution Data Only (EVDO) (CDMA network) and General Packet Radio Service (GPRS) (GSM network) technologies.

Our GSM and CDMA digital mobile services enable customers to send and receive voice and data calls. We also offer our mobile customers additional services including MessageBank®, mobile facsimile and data services, International Roaming, Short Messaging Services (SMS) (including PocketNews®), Multi Media Messaging (MMS) and Wireless Application Protocol (WAP) services with content including financial information, sports, e-mail, weather, flights and directories. In addition, we have an exclusive strategic partnership with NTTDoCOMo, Inc. under which Telstra will launch i-mode® in Australia, i-mode® is a mobile Internet service that provides subscribers with access to rich content, e-mail, games and other applications and services through their mobile handsets. Our wholly-owned subsidiary CSL is also a leading provider of mobile services in Hong Kong. CSL has launched a number of Asian and world first services this year which, together with CSL’s history of technical innovation, provides great learning opportunities for us and is anticipated to produce opportunities in the Australian and international markets.

GSM digital service

Telstra’s digital GSM network covers around 96% of the Australian population and we continue to improve existing areas of coverage and expand this network, where commercially justified. We have also improved depth of coverage in major cities, particularly in-building and underground coverage, as well as offering international roaming in more than 125 countries. GSM customers have access to a wide selection of products and services that give them maximum flexibility and choice and reward usage and loyalty.

CDMA digital service

Our CDMA network provides Australia’s largest cellular mobile phone coverage, spanning more than 1.5 million square kilometres and covering more than 98% of the Australian population. CDMA offers advantages over GSM in applications where users require wider service coverage and faster data speed than GSM. Customers are increasingly adopting our CDMA network, one of the fastest growing areas of our mobile business.

Telstra Mobile Satellite

In 2002, we launched Telstra Mobile Satellite, a hand-held mobile satellite voice and data service for people living, working or travelling in rural and remote Australia. The service operates off the lridium^ Low Earth Orbit satellite system which provides global mobile satellite phone coverage. We have a service partner agreement to sell the lridium^ service including handsets, antennas and airtime.

3G wireless service

In December 2002, we launched Australia’s first commercial, third generation (3G) mobile network, based on 1xRTT, on our CDMA network. 1xRTT is a 3G development of CDMA technology for high-speed packet switched data. In March 2003, we launched Telstra Mobile Loop® on 1xRTT, providing downloadable games and ringtones, e-mail access and picture messaging. CDMA 1xRTT, also known as Mobile High Speed, is currently available in every Australian capital city and some regional areas, with national coverage anticipated during the first half of fiscal 2005. We entered into a network sharing agreement with Hutchison 3G Australia (H3GA), a subsidiary of Hutchison Telecommunications (Australia) Ltd, in August 2004 to establish a 50/50 enterprise to jointly own and operate H3GA’s existing 3G radio access network and fund future network development. Under the agreement, the H3GA radio access network will become the core asset of the joint enterprise. In return for the 50 per cent ownership of the asset, we will pay Hutchison A$450 million under a fixed payment schedule in four installments, starting on the

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signing of long form agreements, which is expected to occur in November 2004. We will launch our 3G (GSM/WCDMA) services to customers in 2005, utilising the entire H3GA network footprint of more than 2,000 base stations covering Sydney, Melbourne, Brisbane, Adelaide and Perth. Telstra and Hutchison expect to significantly increase the size of the network over the next three years, expanding into Canberra and other regional centres. The joint enterprise will open opportunities for new revenues for Telstra and H3GA, stimulate growth in 3G service uptake and provide significant savings in 3G network construction capital expenditure and operating expenses such as site rental and maintenance. Decisions on network development will be made and funded jointly. The joint enterprise will utilise the existing spectrum holdings of both partners and will operate until the expiry of those spectrum licences in 2017 or later. Telstra and Hutchison will each continue to own separate core networks, application and service platforms, and will conduct their retail 3G businesses independently and in competition with each other.

Some of our recent mobile product and service innovations include the following:

Push To Talk (PTT)

The PTT service was launched in Australia in June 2004 as a significant innovation in the mobile market through the provision of a new style of group communication. PTT gives mobile phones ‘walkie-talkie’-like operation, with users simply pressing a button to talk to another Telstra PTT user. Users can use person-to person and person-to-group communication from contact lists. The service meets an existing demand in the corporate, business and small business segments, with potential for consumer and youth segments. As well as demonstrating market leadership, the new offering also boosted the global launch of a PTT service on a commercial GSM/GPRS mobile network.

Telstra Mobile Link

With Telstra Mobile Link, a Telstra mobile plan can be linked to a Telstra Pre-Paid Plus service so that a set amount is automatically credited to a pre-paid service and billed to the mobile plan each month. When the mobiles are linked, customers can nominate a ‘hotline number’ that gives pre-paid customers up to three free, two minute calls to that number each day. Pre-paid customers can use the ‘hotline number’ even when their credit expires.

Talking Text™ (Fixed SMS)

An Australian first, this service enables customers to send SMSs from a Telstra mobile to most Telstra fixed services, translating text to speech for the receiving party. It also enables the fixed customer to reply to the messages with pre-defined templates, which is a world first for this type of functionality. Future phases will include more features, including SMS-capable fixed phones so customers can send SMSs from their fixed phone to any compatible mobile or fixed phone.

Wireless Consumer Data Services

We recently redesigned our wireless consumer data services to enable customers with new ‘colour’ and MMS-capable devices to enjoy highly intuitive and interactive browsing experiences through rich screen layouts, colour icons and a range of related and entertainment services. The move reflects our focus on improving and simplifying user experiences. This is a next step toward achieving greater customer satisfaction and appeal, with simplified access to Telstra and third party content sites. We are working to attract diverse third-party content providers and make it easy for customers to find and use the services. We are also working to provide scalable ways for the media industry to utilise the mobile channel for its services and will leverage assets and sponsorships that differentiate us in the marketplace and create value for mobile customers. Alignments include the Australian Football League, National Rugby League, Australian Idol and V8 Supercar Championship Series content rights, sponsorships and sporting, cultural and entertainment events.

Wireless Hotspots

In July 2003, we launched our Wireless Hotspots service, providing high-speed wireless Internet access through Wireless Local Area Network (LAN) technology. Hotspots were launched in selected Qantas Club lounges, Rydges hotels and more than 100 locations across the country, including a large number of McDonald’s restaurants. We are working to support business customers’ productivity and efficiency by constantly improving coverage.

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BlackBerry~ Individual

This fully-integrated personal digital assistant enables highly mobile customers to manage personal or business e-mail. The technology greatly enhances mobility by integrating up to 10 e-mail accounts into one handheld device, without the need for synchronising with their personal computers to receive e-mail.

Data and Internet services

We provide new generation data and Internet services including:

  broadband and narrowband services for consumers and small and medium businesses through Telstra’s ISP, BigPond™;

  business grade Internet solutions;

  IP Solutions; and

  domestic and international frame relay and ATM products.

We also provide data and specialised services, including ISDN, digital data services, voice grade dedicated lines, transaction/EFTPOS services and video and audio network services. Our retail strategy for data and Internet services is to:

  make broadband affordable for Australians;

  enhance and improve service delivery of existing data services;

  develop innovative new generation IP and Internet services, including DSL services for business;

  work with customers as they require migration from existing data services to new generation data and Internet services;

  enhance our hosting, storage, security and application services; and

  expand our range of managed solutions.

In relation to Internet services, one of our key focuses is on broadband and our goal is to provide broadband services through our retail and wholesale channels to one million broadband SIOs by June 2005. Our retail focus through BigPond™ is to:

  increase customer volumes by offering products and services that provide compelling and customer friendly solutions;

  excite, educate and convert customers to broadband through focused marketing campaigns;

  convert sales opportunities for broadband through existing channels and explore new sales channels; and

  invest in infrastructure required to be a world’s best practice ISP (our business transformation project).

We offer a range of Internet products and packages under our BigPond™ brand. Telstra BigPond™ Home and Business offer dial-up modem and ISDN Internet services to residential and business customers across Australia. Telstra BigPond™ Broadband provides broadband Internet services to consumer and small and medium business customers via hybrid fibre coaxial cable, satellite or ADSL technologies. Telstra Internet Direct also provides business customers with high quality dedicated Internet access within Australia at access transmission rates up to one gigabyte per second (Gbps). We also provide wholesale Internet access products for use by ISPs and CSPs.

Our wholesale focus through Telstra Wholesale is to:

  foster broadband take up;

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  enhance the product range to meet service provider needs;

  develop innovative solutions that enable new broadband services to be offered; and

  drive network enhancements to support uptake.

Other data services

We offer other data services, in some cases with business partners, including:

  online games-based entertainment, sports information and music services;

  collaboration services that provide audio, video and web-based conferencing (including the Conferlink® product range); and

  ecommerce solutions including e-trading, e-payments, EFTPOS/ATM network services and straight through processing services. Some of our recent product and service innovations include the following:

Business DSL

Business DSL is a broadband data service offering symmetric data rates and a business-grade service level. It offers the same bandwidth both upstream and downstream, unlike ADSL. Telstra’s Business DSL was launched in November 2003 and delivers cost-effective high-speed data communications. Customer response has been very positive, based on our superior service levels (Business DSL is delivered on our proven ATM and DON platforms, guaranteeing reliability and throughput), competitive pricing and extensive network coverage.

IP Solutions Online Customer Management Capability

Our IP Solutions Online Customer Management Facility (OCMF) provides a self-service capability that lets customers manage user access to their IP networks, while we manage the hardware and software components. The first release of the OCMF, launched in April 2004, enables customers to manage their network-based firewall policies in real-time, so they can block unauthorised access as soon as it is detected.

Future releases on the OCMF will enable customers to grant and revoke user access to their networks online and in real time, minimising typical delays in establishing network access for new staff.

Connect IP solution range

Telstra Connect IP is a comprehensive wide area network (WAN) offering that integrates network management and data connectivity with customer premises equipment, such as routers. The solution provides connectivity for data transfer between business sites. Our latest offering, launched in 2004, uses an asymmetrical DSL service that enables solid business-grade availability and guaranteed throughput. The different access types mean its flexibility caters to a wide variety of networking needs, with particular appeal in the SME market, where it can alleviate much of the anxiety associated with networking decisions.

Digital Video Network (DVN) Swish

The Swish initiative has delivered new capability to Telstra’s DVN service, enabling our media customers to share DVN services with one another. This means that media customers can share content such as news material, or access to services at major sporting arenas, with industry peers over their DVN networks. Swish also enables the sharing party to control who has access to its network and when. We have worked closely with major broadcasters to test the solution and ensure it delivers the desired functionality and resilience.

Telstra IP Telephony

In August 2003, we became the first Australian carrier to launch a major IP Telephony solution. The move generated much interest in the marketplace among customers who had embraced IP networking and were now looking to progress to IP telephony. Telstra IP Telephony helps customers’ control their communications costs and better use telecommunications as a productivity tool. We are deploying it into our own environments, with customer interest

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also coming from the Government, retail and educational sectors where the solution’s flexibility provides benefits for both enterprise and smaller distributed businesses. In light of the interest for the service, we are continuing to develop our IP Telephony solutions to increase capability and broaden market appeal.

Managed WAN services

Our Managed WAN product offers customers a suite of services ranging from the design and configuration of their data networks, to the supply, installation and maintenance of data customer premises equipment and the management and reporting of all service elements within their data WAN. Provision of a service desk gives a single point of contact for customers, back into Telstra, for enquires or assistance regarding their data network. Recently released services include the deployment and management of private wireless LAN environments and leveraging our expertise in the provision of public WiFi hot spot services. Managed services for IP Telephony environments are also expected to be released in 2004. We currently provide Managed WAN services to many corporations and Government customers, including more than 23,000 data customer premises equipment devices.

Online services

In March 2000, we launched our online communications hub, telstra.com®. Since its creation, Telstra.com® has grown substantially, with more than 1.189 million users (excluding BigPond™) as at 30 June 2004.Telstra.com® links customers with services and features including:

  information about our products and services;

  current Telstra corporate and investor relations information;

  online messaging applications such as web-based e-mail and SMS;

  online product and service ordering and accounts viewing and payment; and

  a springboard to our ISP, BigPond™.

Advertising and directories

We are a leading provider of advertising and search services through our advertising business and wholly owned subsidiary, Sensis. Sensis delivers targeted, multi-channel solutions incorporating local advertising, classified advertising, multi channel search and a growing portfolio of business services to consumers, SMEs, corporations and Government. The flagship of the Sensis classifieds portfolio is the Trading Post Group. On 5 March 2004, Sensis acquired 100 per cent ownership of the Australian-based Trading Post Group from the Dutch company Trader Classified Media NV for A$636 million with an additional A$2 million to be paid in the fiscal year ended 30 June 2005. The Australian based Trading Post Group is now wholly owned by Sensis and is managed through a new business unit known as Sensis Classifieds. The acquisition of the Trading Post Group supports Sensis’ local advertising and emerging search businesses, whilst also generating strategic options into broader Australian advertising. The Sensis Classifieds portfolio provides classified advertising solutions for consumers and businesses through a range of publications, which include the Trading Post‡, Just ListedÐ, AutotraderÐ and Zest for LifeÐ.

The Sensis Search portfolio provides an opportunity for our advertising customers to reach a new generation of search-orientated buyers:

  Sensis® 1234 is a voice service which provides a growing depth of business content from a vast array of Yellow Pages® and White Pages® products; and

  sensis.com.au is a benchmark online search engine which delivers global web content plus Australian directories, lifestyle and mapping content fully blended into the results.

The Business Services portfolio leverages our advertising and content management capabilities to create specific solutions for SMEs, Government and the corporate sector. Business Services is made up of three specific service portfolios – Business Information Services (incorporating the Sensis Direct Access contact data solution), Location and Navigation (which delivers detailed street directory and geo-mapping functionality via a range of electronic channels) and a majority shareholding in Invizage Pty Ltd.

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On 31 March 2004, Sensis (through a wholly owned subsidiary) gained a majority shareholding in Invizage Pty Ltd, which trades as Invizagevµ Technology. Invizageµ Technology is an IT services company that specialises in servicing the IT needs of the small business and personal customer market. Taking a majority shareholding in Invizageµ Technology provides a new channel to market our services and to support the online advertising, marketing, customer management and procurement requirements of our small business customers in the longer term.

Sensis is sustaining its impressive record of growth not only through product innovation across the entire portfolio but also through a dedicated focus on our approximately 420,000 customers and our people. This focus has delivered substantial improvements in customer service and satisfaction together with very high levels of employee engagement.

Wholesale services (including intercarrier services)

In addition to providing products for resale, we provide a range of other products specifically tailored for wholesale customers. These include:

  interconnection services, including originating and terminating access to our fixed and mobile networks, pre-selection services and access to our network facilities such as ducts, towers and exchange space;

  domestic and international transmission services, including leased lines;

  broadband, IP backbone and traditional data services;

  mobile telecommunications services; and

  network design and construction services.

Both GSM and CDMA mobile products and services are offered to our wholesale customers.

We also manage and deliver a wide range of customer processes for wholesale customers. These include product and service provisioning, ordering and activation, billing, fault reporting and end user and product transfer. In addition, we provide a range of efficient web based business to business services to our customers. We categorise revenue from the products and services we sell to wholesale customers depending on the nature of the product or service. For example, we categorise operating revenue from interconnect and CDMA resale services as intercarrier services revenue. On the other hand, we categorise operating revenue from other resale services according to the product or service resold.

Inbound calling products

We offer inbound call services including:

  Freecall™ 1800, a reverse-charge call service used widely by small and large businesses to extend market reach and attract sales;

  Priority® One3, a shared-cost service offering a six digit national number used by larger businesses as a front-door to contact centres and franchise operations for service calls;

  Priority® 1300 services, a shared-cost service offering a 10 digit number, similar to the Priority® One3 service, where a short-number format is not required;

  Contact centre enablement services, including network-based interactive voice response, computer telephony integration, call routing services and speech recognition; and

  InfoCall® 190, a telephone premium-rate service where we bill the calling customer for both content and carriage on our bill and undertake a revenue share arrangement with the service provider. We also offer a range of alternative billing-option products for consumers and business customers, including pre-paid cards, automated reverse charging and calling cards.

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Solutions management

On 19 July 2004, we completed the acquisition of KAZ Group Ltd (KAZ) for A$333 million. The Services Solutions and KAZ combination creates the largest Australian operated IT business and places us as a leader in business process outsourcing and the provision of end to end information and communications technology (ICT) solutions. KAZ, our wholly owned subsidiary, currently operates as a standalone business servicing Government and medium sized business customers in Australian and Asia Pacific markets. KAZ will combine with Telstra to service our business customers’ IT needs, differentiating us as the only communication company in Australia capable of providing end to end ICT services from within our own group of companies. The business has been repositioned to focus on the ICT services market with Telstra providing the strong communications expertise, combining with KAZ to provide the IT expertise. We provide all or part of a business customer’s IT and communications solutions and services covering:

  managed voice, data and mobility services: network based voice and data switching products including IP- based networks and IP Telephony as well as fleet management of mobile phone networks and new wireless based technologies;

  managed IT services: managed customer infrastructure (eg desktop and end user devices), managed storage and security services and hosting and application development and support;

  IT outsourcing: incorporating a range of the above solutions and managing on behalf of the customer either on the customer’s or our premises; and

  business process outsourcing: leveraging our networks to manage customer business processes in areas such as superannuation administration, insurance policy processing and the automotive community.

Other sales and services

The principal components of operating revenue we record in other sales and services are payphones, customer premises equipment, domestic information and connection services, customnet and spectrum, and bundling subscription TV. We are the leading provider of payphones in Australia. As at 30 June 2004, we operated approximately 32,500 public payphones. Our Universal Service Obligation (see Universal service and digital data service obligations on page 41) requires us to make payphone services reasonably accessible throughout Australia including in non-metropolitan and rural areas. Approximately half of our public payphones are in these areas. As part of our customer voice, data, mobile and service solutions, we provide customer premises equipment for rental or sale to our residential, consumer, business and Government customers. In relation to Telstra rental phones, modern new standard and ‘calling number display’ rental phones are available, making phone and phone features easier to use. The new rental phones won the Australian Design Mark award in 2004 and have been selected as part of the Australian Design awards in the Powerhouse Museum selection. We provide information and connection services through a number of call centres in Australia and through the White Pages® OnLine and Yellow Pages® OnLine sites. In the fiscal year ended 30 June 2004, we responded to approximately 200 million calls through our call centres. We also provide voice recognition technology to allow the automation of approximately 2,500 of the most frequently requested business listings.

Subscription television

We own 50% of FOXTEL, with Publishing & Broadcasting Ltd (PBL) and The News Corporation Limited (News Corporation) each owning 25%. The FOXTEL partners have committed, with very limited exceptions, to confine their involvement in the provision of subscription television services in Australia to participation in FOXTEL. PBL and News Corporation have made long term programming commitments to FOXTEL.

FOXTEL continues to be Australia’s leading provider of subscription television services, with in excess of 1.1 million subscribers (including subscribers receiving FOXTEL programming through Optus TV and TransAct). FOXTEL markets its services to around 5 million homes, split reasonably equally between those homes passed by our hybrid fibre co-axial cable (HFC) and those marketable to via satellite distribution.

In January 2004, FOXTEL entered into a long term A$550 million limited recourse financing facility funded by ABN AMRO and the Commonwealth Bank of Australia. The facility will be utilised to fund FOXTEL’s full digital conversion and the rollout of new digital services to FOXTEL Digital subscribers. The banks have subsequently syndicated the facility to now include a number of other institutions.

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On 14 March 2004, FOXTEL successfully launched FOXTEL Digital, offering customers access to a vastly expanded channel line-up of around 130 digital channels, superior picture and sound quality, a comprehensive and easy to use electronic program guide (EPG), interactive sports and news applications and FOXTEL Box Office (near video on demand). A number of other enhancements are planned for the FOXTEL Digital service during the next 12 months.

Under arrangements with the FOXTEL partners, FOXTEL may provide, in addition to subscription television services, a range of information and other services. FOXTEL currently only provides subscription television services. We are the exclusive long-term supplier of cable distribution services for FOXTEL’s cable subscription television services in our cabled areas and we receive a share of FOXTEL’s cable subscription television revenues. We can independently, or through partnerships and alliances, provide a broad range of communications, data and information services to other parties using our broadband network.

FOXTEL has entered into various program supply arrangements, including some with minimum subscriber fee commitments. On 1 October 2003, we commenced reselling Austar United Communications Limited (AUSTAR) subscription television services, which are eligible for inclusion in the new Telstra Rewards® Options plan. The bundling and reselling of both the FOXTEL and AUSTAR services broadens the range of telecommunication and entertainment services we offer to our customers. These arrangements allow us to provide a residential subscription television package to most areas in Australia regardless of geography. A discussion of competition in the subscription television services market is contained in “Competition – Subscription television”.

International investments

Our major international investments include:

  CSL, our wholly owned subsidiary which is one of Hong Kong’s leading mobile operators with over one million customers, equating to approximately 32% of the value of Hong Kong’s mobile market. CSL focuses on attracting and retaining high value customers and through its mobile brands, 1010 and One2Free, CSL continues to offer its customers a highly targeted range of innovative mobile services;

  TelstraClear Limited (TelstraClear), our wholly owned subsidiary that is the second largest full service carrier in New Zealand. TelstraClear provides innovative voice, data, Internet, mobile, managed services and cable television products and services to approximately 12% of the New Zealand market. New Zealand is a strategically important market for our trans-Tasman customers and this investment enables these important customers to receive the same end-to-end services that we provide in a seamless way; and

  REACH, a 50/50 joint venture with PCCW, which is Asia’s largest international wholesale carrier of combined voice, international private leased lines and IP data services. REACH is also one of the world’s top ten carriers of international voice traffic. REACH has an interest in over fifty submarine cable systems, as well as landing rights, backhaul, operating licenses and bilateral agreements in most major international markets.

  On 25 August 2004, we announced our acquisition of PSINet UK for A$127 million (D50 million). PSINet UK is a leading provider of e-business infrastructure solutions and corporate IP-based communication services and this acquisition will enhance our off-shore services supporting Australian and global multi-national corporations overseas.

We also have a number of smaller offshore investments and joint ventures which include:

  a 35% equity interest in the satellite communications operator, Xantic B.V. (formerly Station 12 B.V.) that is headquartered in the Netherlands; and

  a 39.9% equity interest in Australia-Japan Cable Holdings Limited, a network cable provider based in Bermuda.

In September 2003, we entered into an agreement to sell our 20.4% equity interest in PT Mitra Global Telekomunikasi Indonesia (MGTI) to PT Alberta Telecommunication (a subsidiary of Saratoga Investama Sedaya) subject to the satisfaction of certain conditions. In January 2004, we completed the divestment and received proceeds of A$50 million.

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Networks and systems

One of our major strengths in providing integrated telecommunications services is our extensive geographical coverage through both our fixed and mobile network infrastructure. This network and systems infrastructure underpins the carriage and termination of the majority of Australia’s domestic and international voice and data telephony traffic.

This large, diverse network is monitored and supported through a largely centralised global operations centre, which has a fully tested recovery plan that enables network management to be transferred to an alternate location in the event of an unforeseen disaster. Ongoing substantial investment of both capital and resources is required to ensure that we maintain this leading position from both a technology and industry position.

Research and development

Telstra reviews its project expenditure annually to determine its actual spending on research and development. Our reviews show that we have an estimated expenditure of A$165 million in the fiscal year ended 30 June 2004, and spent A$240 million in the fiscal year ended 30 June 2003 and A$170 million in fiscal 2002 on research and development.

Transmission infrastructure

Our national transmission infrastructure consists of both terrestrial and non-terrestrial transmission systems. Our domestic terrestrial systems are almost exclusively digital and use approximately 3.6 million kilometres of optical fibre and more than 2,100 digital radio systems. Our major transmission routes incorporate Synchronous Digital Hierarchy (SDH) technology. In the fiscal year ended 30 June 2004, we continued our expansion of the extensive Dense Wave Division Multiplexing (DWDM) network from South Hedland through Perth, Adelaide, Melbourne, Sydney, Brisbane and into Townsville, with links to Darwin and Tasmania as well. In addition, we have selected the suppliers for the provision of 10GBit DWDM systems and SDH equipment in our network for the next three years. Proposals to implement this technology on the Melbourne to Sydney and Sydney to Brisbane routes have been approved, with work having commenced in the fiscal year ended 30 June 2004 and continuing over the next two years. The acquisition of the IP1 network in October 2003 and its integration into the Telstra network has provided extra capacity between Perth and Melbourne on 10GBit DWDM equipment.

Throughout the year, work has continued on extending the benefits of self-healing SDH transmission out to the fringes of the network in metropolitan and regional areas. Typical of the type of project completed was the North-western Queensland Optical Fibre and SDH Ring, where the remaining section of cable in an overall project of providing 820 km of optical fibre cable between Mt Isa and Longreach via Boulia was completed. A 2.5 Gbps line system and SDH ring was commissioned on this new optical fibre route encompassing Mt Isa, Boulia, Winton, Longreach, Emerald and Rockhampton. This SDH ring provides protected transmission to Mt Birnie, Boulia, Winton, Longreach, Barcaldine, Jericho and Alpha as well as to Mt Isa and to exchange areas east to Charters Towers. In total, approximately 19,800 customers now benefit directly from improved transmission survivability. Our international switching and transmission requirements are provided by REACH which owns international gateway switches in Sydney and an expanding network of switches across Asia, North America and Europe to augment its state-of-the-art global data/IP system. REACH uses satellite communication systems to supplement international traffic capacity where undersea cables are not feasible and to provide route diversity and circuit redundancy, as well as specialist satellite-based applications. REACH owns satellite earth stations in Australia and Hong Kong, including the largest satellite teleport in Asia.

Public Switched Telephone Network (PSTN)

Australia’s geographic characteristics provide unique challenges for the provision of nationwide digital PSTN coverage. These challenges are being overcome by the innovative application of a range of modern technologies. Over 300 major digital switching nodes are interconnected by state-of-the-art transmission systems and handle traffic from customers connected to more than 10,000 access sites. A combination of copper, fibre optic, radio and satellite technologies are used to achieve end-to-end connections. Access to the world is achieved through REACH’S international gateway switches and our intelligent network platforms provide advanced services including toll-free and calling card products.

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A trial of CDMA-based wireless local loop equipment is now complete and we have deployed this technology in regional Australia as part of our contract with the Commonwealth Government to improve communications in extended zones. Further deployment of this technology is planned as part of the recovery of older radio concentrator technology as one of our undertakings following the Estens Enquiry. It is also planned for selected use to provide telephony access for customers to whom traditional copper pair access is inefficient. The application of such technologies is aimed at providing economic solutions to previously difficult situations while meeting service standards.

The PSTN supports voice, facsimile and data products and the rapid growth in popularity of the Internet has changed PSTN usage, influencing capacity considerations. The Telstra PSTN now handles more minutes of data and Internet traffic than voice traffic. The combination of new broadband access services and growth in dial-up Internet usage, messaging services and mobile telephony is leading to convergence of voice and data in the longer term. This will provide a solid base for seamless transition to future convergent service provision.

Our network supports a range of switch features which facilitate voice calls. These include products like Homeline™ Features such as Call Waiting, Call Return, Abbreviated Dialling and Virtual Private Networks (VPN). New types of telephones and customer premises equipment which make these features more accessible and easy to use are continually entering the market. The PSTN also supports many operator assisted service products such as directory assistance and CallConnect. We are seeking to enhance these services by automating them with new voice recognition technology.

Integrated Services Digital Network (ISDN)

ISDN is a flexible, switched digital network. The integrated nature of this network refers to the fact that ISDN can support many applications at the same time while using a single access point to the network. The ISDN network supports traditional telephony as well as various data applications such as video conferencing, Internet access and EFTPOS. The ISDN network is available to approximately 96% of the Australian population. ISDN provides an end to end digital connection that allows us to deliver minimum 64kbps connections to customers.

Intelligent Network (IN) platforms

We operate a number of IN platforms that support a range of advanced services across fixed, mobile and messaging services including:

  inbound services such as Freecall™ 1800, Priority® One3, Priority® 1300 and InfoCall® 190;

  Telstra prepaid mobile, Pre-paid Plus;

  calling cards (Telecard™);

  prepaid cards (Phoneaway®, Say GDay™);

  information services numbers;

  number portability;

  mobile VPN, mobile voicemail;

  advanced network routing; and

  screening functions.

Our inbound services are important to our major business customers because they support their call centre and customer service operations.

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Data networks

We operate a number of data networks including a:

  Switched Data Network (SDN);

  National Transaction Switching Network;

  Digital Data Network (DDN);

  Dial IP Platform; and

  Multi Protocol Label Switching (MPLS) Network.

Our SDN is comprised of approximately 670 switches linked to access multiplexers at more than 120 sites around Australia. The SDN provides:

  public packet switching data services suitable for a wide range of data applications;

  site-to-site and multi-site WAN connectivity;

  national coverage for frame-relay data services from 64kbps up to 45Mbps (subject to available transmission capacity);

  national coverage for ATM data services, supporting access rates from 2Mbps to 622Mbps (subject to available transmission capacity); and

  national coverage for Business DSL data services, supporting access rates from 64kbps to 2Mbps (subject to available transmission capacity).

SDN is also the backbone for the IP WAN services, supporting a range of access types from the fixed ATM and frame services for domestic and global use to Dynamic Dial, ADSL, wireless services and value-added features including firewalls, hosting, Messenger, IP Voice and IP Video.

Our retail customers use ATM and frame relay data services on the SDN to build wide-area corporate data networks. Our ATM point to point connections currently range from 64kbps to 152Mbps. Our wholesale customers use the SDN as a key element of their own retail offerings. Our National Transaction Switching Network is suitable for electronic funds transfer and inventory applications. This network provides dedicated and dial-up access in a secure environment, suitable for transmitting transactions.

Our DDN, with its fully integrated management system, provides dedicated secure site-to-site transmission at speeds ranging from 1200bps up to 2Mbps. This network has extensive coverage, with more than 2,500 points of presence nationally across Australia for both Telstra retail DDS and Telstra Wholesale Data Access Radial (DAR) products. In addition, the DDN is the underlying access infrastructure for our Accelerated Frame Relay product using our large network reach over multiple access technologies such as G.Shdsl, HDSL and optic fibre to enable customer access into the SDN core network. DDN also supports the declared wholesale product of Data

Access Radial which supplies the access for carriers to enable their customers to connect to their own retail offerings.

Our Dial IP platform provides dial-up VPN access from the ISDN or PSTN to an IP aggregated connection which supports online and data applications. The new Wireless IP product provides easy mobile access to Telstra’s IP Solutions via a GPRS capable device such as a mobile phone or a personal digital assistant to streamline business for business that is on the move.

Internet Protocol (IP) networks

We operate a national Internet backbone network. It is a fully IP-routed network which provides the backbone for all of our Telstra Internet Direct services and all Telstra BigPond™ Internet offerings, as well as Telstra Wholesale’s Internet products. Our Internet backbone network connects to the rest of the Internet via the international links

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provided by REACH and connects domestically via peering links with peer ISPs. We operate two major Internet data centres, one in Melbourne and one in Sydney. The computer server infrastructure in these centres controls access to the network and provides applications including e-mail, news, chat, web hosting and games. The server infrastructure supports real time activation of customers and also provides billing functionality, service monitoring and surveillance. Caching servers are deployed to store and serve often requested Internet content so that customers receive faster web page delivery and we are able to contain our Internet traffic costs.

We have one platform that supports wholesale and retail Internet products. This has been used to provide a Telstra BigPond™ Home product with universal local call access across Australia. Telstra BigPond™ Home is now available throughout Australia with dial-up access at the cost of a local call. We deliver our IP Metropolitan Area Network (MAN) and Telstra Ethernet MAN services through an MPLS network that has ethernet switches located in customer buildings and interconnected by a high-speed network. IP MAN plus IP WAN together form the network to deploy our IP Solutions products. We are offering a Government IP solution which provides a fibre based IP network for use by Government agencies in metropolitan and regional locations, as well as accelerating the provision of fibre based wideband services by non-Government customers. We have also extended the core, carrier grade IP network known as the Routed Data Network (RDN) to sites in metropolitan and some regional areas. The RDN supports the delivery of retail and wholesale ethernet based products nationally.

Broadband network

We deliver broadband capability through a variety of technologies using cable modem, ADSL and satellite services. Our HFC broadband network passes approximately 2.5 million homes and approximately 70% of the network is underground. The optic fibre component of this broadband network consists of two forward and one return path fibres, with the co-axial component serving up to 900 customers each. The cable network is designed to provide two-way transmission for interactive services and high-speed data transfer up to 10Mbps. ADSL is a broadband access technology using existing PSTN access infrastructure with products offering speeds up to 1.5Mbps (download) and up to 256kbps (upload) or 5l2kbps both ways. We have three fast broadband service options available to customers in ADSL enabled areas in Australia:

  an Internet service for residential customers that allows customers to use the Internet through their existing telephone lines without tying up the phone line or needing an additional line;

  an Internet service for companies to provide their staff, offices or branches with remote access capability to the corporate network; and

  a service for ISPs to provide their customers with ADSL Internet access.

Since August 2000, we have been rolling out our broadband services and we achieved our target coverage for the fiscal year ended 30 June 2004 of approximately 1090 ADSL enabled exchanges. Within these enabled exchange areas, ADSL coverage has been increased through a variety of process improvements and focused investment.

We also offer satellite broadband services via both a two way satellite service and a satellite download/dial-up backchannel in areas of Australia for customers who are unable to access broadband via cable or ADSL. We are a registered provider under the Commonwealth Government’s High Bandwidth Incentive Scheme (HiBiS) which aims to increase the availability of high bandwidth services throughout rural and regional Australia through a system of subsidies being paid to service providers. This scheme will commence in the fiscal year ended 30 June 2005 and is expected to last approximately three years.

Mobile telecommunications networks

We own and operate a number of networks for the provision of mobile telephone services that together cover more than 98% of the Australian population. We serve more than 7.6 million SlOs with these networks. Through CSL we also operate mobile services in Hong Kong. In Australia, our GSM digital network operates in the 900MHz and 1800MHz spectrum band. As at 30 June 2004, our GSM digital network in Australia had approximately 4,170 base stations nationally. We are continuing to expand the capacity and coverage of the GSM network, with more than 350 new base stations established in the fiscal year ended 30 June 2004.

The GPRS service is available across our GSM network and provides “always on” data access to WAP and Internet information services, as well as access to corporate customers’ LANs and intranets. Our second digital mobile

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telecommunications network in Australia is based on CDMA technology, with coverage more than double the area of the GSM network. We are predominantly developing new regional areas of coverage in this technology. It operates in the 800MHz band that our closed analogue network used previously. As at 30 June 2004, our CDMA digital network in Australia had approximately 2,770 base stations nationally. We are continuing to expand the capacity and coverage of the CDMA network, with more than 300 new base stations established in the fiscal year ended 30 June 2004.

Enhancement of our CDMA network with 1xRTT commenced in fiscal 2003 and focused on all capital cities.

The final stage of the transition to 1xRTT began in February 2004 and is expected to be completed in the first half of the fiscal year ended 30 June 2005. A limited rollout of the next generation mobile data utilising EVDO has been completed in Sydney and Melbourne. Further expansion of this technology is currently being scoped.

Electromagnetic energy (EME)

Certain reports have suggested that EME emissions from mobile phone base stations and radio communications facilities (including handsets) may have adverse health consequences for users and the community. We are committed to being open and transparent on all issues relating to EME emissions. We comply with all relevant radio frequency standards and have comprehensive policies and procedures to ensure the health and safety of the community and our employees. We rely on the expert advice of national and international health authorities such as the Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) and the World Health Organisation (WHO) for overall assessments of health and safety impacts. The consensus is that there is no substantiated scientific evidence of health effects from the EME generated by radio frequency technology, including mobile phones and base stations, when used in accordance with applicable standards.

Telstra Research Laboratories ensure that we have accurate and scientifically substantiated information and contribute to the national and international EME research program. In the last 10 years we have invested more than A$10 million in this program. An area of industry leadership is the development of base station EME software that calculates environmental emission levels in a matter of seconds. Our widely acclaimed RF-MAP™ software enables operators, local authorities and community groups to assess the environmental impacts of mobile phone base stations and confirm compliance with safety standards. We have given copies of our RF-MAP™ software to national and international health authorities as well as community and Government organisations, reflecting our commitment to sharing expertise and providing the community with easy to use solutions.

Australian carriers, through the Mobile Carriers Forum, are developing a strategy incorporating the Telstra developed EME site management process to help ensure compliance with the Australian Communications Authority (ACA) electromagnetic radiation framework and the Australian Communications Industry Forum (ACIF) code of practice for radio communications infrastructure deployment.

Information processes and systems

We have a range of information processes and systems to support our delivery of products and services. We intend to increase the benefits of our offerings to customers by:

  introducing new products to the market faster;

  further integrating our customer access technology and systems across channels; and

  reducing our overall IT costs.

We have recently invested and will continue to invest in many new systems and processes in the following seven principal areas:

  sales and marketing;

  customer ordering and provisioning;

  online access for customers;

  billing and credit management;

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  service assurance;

  workforce management; and

  back office processes.

We are focused on rationalising and simplifying the delivery processes across Telstra. Together with our IT service providers, we will focus on driving efficiency and adaptability across our delivery systems. During June 2004, we commenced the deployment of our new cable plant records system to improve the reliability and technological currency of our access network asset and service qualification processes.

Information technology alliances

The Australian telecommunications industry is a key sector of the economy and a major input to all other sectors. It is therefore important that the industry, and Telstra as a major player in the industry, has access to the highest quality inputs at the most competitive price. In response to increased competitive pressures in Australia and internationally, we source innovative, world-class solutions for the provision of application development and maintenance services. This includes the development of new software programs and the enhancement and ongoing maintenance of existing software programs. We are partnering with world class IT providers to deliver:

  improved quality to a globally competitive standard;

  improved cycle times for new products and services;

  improved efficiency and lower prices; and

  access to new technologies.

All of our existing IT providers are multinational organisations operating through a local affiliate or presence in Australia.

Property, plant and equipment

Overview

A large part of our network is constructed on land occupied under our statutory powers and immunities. We also own and occupy land that includes strategic sites, such as the properties on which our telephone exchanges are located. We own more than 5,200 freehold sites and occupy more than 7,500 sites on a leasehold or other basis. Most of our sites are related directly to our telecommunications operations and are used for housing network equipment of various types, such as telephone exchanges, transmission stations, microwave radio equipment and mobile radio repeater equipment. Some of our operational sites are on leased land or land that we have access to by statutory right or other formal or informal arrangement. In addition to our operational sites, we own or lease a range of properties used for office accommodation, storage and other miscellaneous purposes.

Land access powers and immunities

The land access powers and immunities conferred on carriers by the Telecommunications Act 1997 (Cwth) (Telecommunications Act) are limited to those inspections, maintenance and installation activities that will have a low impact on the surrounding environment. For activities not covered by the land access powers and immunities regime, we must obtain all necessary consents, including the consent of the relevant town planning authority as well as from the owner of the land, before network construction activities may commence. Where the construction activities are to occur on land where native title exists, the native title claimants and holders may also need to be involved. Obtaining these consents may cause delay to the commencement of construction. In some circumstances where we rely on the land access powers and immunities conferred by the Telecommunications Act to carry out construction activities or where native title exists, compensation may be claimed against us.

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Environmental issues

Environmental aspects covering the handling and storage of dangerous goods, noise from fixed plant, visual amenity and disposal of waste (including obsolete and decommissioned equipment) are required to be managed as part of operating and maintaining plant and equipment on occupied sites. We minimise the potential risks associated with these environmental aspects through various control procedures. Incident processes are in place to mitigate the potential for significant impacts. Each decommissioned plant is screened for hazardous substances such as polychlorinatedbiphenyls (PCBs) and chloroflurocarbons (CFCs) prior to recycling and hazardous materials are disposed of in compliance with regulatory requirements. Sites to be divested undergo environmental screening and, if appropriate, remediation, prior to sale. There are no current significant environmental issues that impede the utilisation or integrity of our network operation.

Competition

Overview

Competition in Australia’s telecommunications market began in 1989 when competitors began to provide a limited number of services. In 1991, competition increased with the decision to establish a carrier duopoly and open resale of Telstra’s services, particularly national long distance and international telephone services. Competition intensified in 1992 when Optus, now SingTel Optus Pty Limited (Optus), won the second carrier licence enabling it to offer unrestricted local, national long distance, analogue mobile and international telephone services. We started offering digital mobile telephone services over our own network in 1993. In the same year, Optus and Vodafone Holdings (Australia) Pty Limited (Vodafone) began offering those services over their own networks. On 1 July 1997, the Commonwealth Government introduced the current regulatory regime which provides for open competition in Australia’s telecommunications industry. Since then, there has been a significant increase in the number of CSPs that have entered the Australian telecommunications market. As at 30 June 2004, we supplied services to more than 625 wholesale customers that compete in the retail telecommunications market.

From a position of originally being the sole provider of telecommunications products and services in Australia, inevitably, competition has reduced our market share. However, competition has also contributed to growth in the overall telecommunication services market. We expect both these trends to continue but at lesser rates. As at 30 June 2004, we estimate our retail market shares in the products and services we provide to be as follows: basic access services: 75%; local calls: 74%; domestic long distance minutes: 65%; international long distance minutes: 52%; mobile services: 46%; Internet services (narrowband): 26%; Internet services (broadband): 42%; data revenue: 64% (excluding ISDN but including some wholesale revenues); subscription television services (FOXTEL): 58%; and Sensis print advertising expenditure (main media): 13%.

We are permitted to compete in all telecommunications markets throughout Australia. Our competitors are also permitted to compete in all of these markets. As convergence becomes more prominent, our competitors may seek to take advantage of their position in one market to enter or improve their position in another market.

Access and Local calls

We currently face infrastructure competition in basic access and local call services in the central business districts of the major capital cities and major metropolitan areas. Many of these infrastructure competitors have access networks which compete directly with us for both business and residential customers. Our main facilities-based competitors are Optus (fixed and mobile), Vodafone (mobile), AAPT Limited (AAPT) (fixed) and Primus Telecommunications (Australia) Pty Limited (Primus) (fixed). These carriers and others have established dedicated connections with large business customers, mainly in central business districts. Dedicated connections allow a competitor to direct a business’ telecommunications traffic to their own networks including local, long distance and international calls and data transmission. The availability of local number portability has contributed to the development of facilities-based competition in these markets.

National long distance and international telephone services

Competition has significantly eroded our market share for national long distance and international telephone services. A number of our competitors own their own switches, lease access and transmission capacity and resell services mainly from Optus and us. Smaller competitors usually only resell complete services. We must provide our customers with call-by-call selection or “override” dialling and default choice or “preselection” in respect of national

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long distance, international calls and fixed-to-mobile calls, all of which further assist other CSPs to compete. See “Competition and Regulation – Regulation – Preselection and override codes” for a discussion of regulatory requirements for preselection. The PSTN originating and terminating access and the wholesale transmission capacity services are important for facilities-based provision of national long distance and international telephony services. The charges of these wholesale products are input costs of the competitors and therefore have an impact on their retail offerings.

The regulatory processes provide a framework to determine the price terms and conditions of these services. Competition is strong in the wholesale provision of transmission services. The price is falling as new competitors enter the wholesale market. In April 2004, the ACCC decided to de-regulate the inter-capital routes and fourteen major capital-to-regional routes recognising the competitiveness of these routes.

Mobile telecommunications services

The mobile telecommunications market is one of the most competitive telecommunications markets in Australia and we estimate that market penetration as at 30 June 2004 was approximately 80%. As this level of market saturation increases, we expect the rate of further market penetration to slow for all carriers. The composition of new subscribers is also changing as growth in subscriber acquisitions is driven more by pre-paid services, rather than the traditional post-paid contract customers. Increasingly, mobile service providers are looking to future growth in revenue from data usage by existing subscribers. There is evidence of strong growth in data usage which is currently driven by the popularity of SMS. Agreement between carriers for inter-carrier SMS between GSM and CDMA networks has facilitated this growth.

Data services

The Australian data market is intensely competitive, with a number of service providers in a range of categories from network, ISPs, international and Managed Service Providers (MSPs) offering a range of domestic and international services. Competitors are typically classified as resale or infrastructure competitors and may provide fixed line and wireless data solutions. Customers are increasingly taking up new growth data services based on DSL, Ethernet or IP-based solutions. Competitive focus is intense in these growth areas, particularly across niche product solutions and specific geographic areas. Several DSL network providers are offering DSL based VPN services as an alternative to frame relay or leased line data connections. Others are also offering Voice over DSL (VoDSL), with a view to offering integrated voice and data bundles.

We work on engineering our data products and our customer support processes to establish a value proposition that will ensure our data products hold their own under these competitive conditions.

Internet access services

For Internet access services, competition is generally based on quality of service, price, speed and availability of local call access and associated information or transaction services. The ISP market in Australia is diverse and highly competitive, with approximately 690 competing retail service providers. We provide both dial-up and broadband Internet access services. Broadband services are provided to end users by Telstra BigPond™ using ADSL, cable and satellite platforms. Telstra Wholesale provides industry participants with a variety of broadband offerings including DSL Layer 3, DSL Layer 2 and Virtual ISP Broadband. We also offer an ISDN Internet access service as an alternative to standard PSTN dial-up to deliver faster Internet speeds and recently released a new pricing plan for this product for both retail and wholesale customers.

Online services

Our online, content and web hosting services are subject to a high level of competition from domestic and international competitors. We seek to differentiate ourselves through a variety of factors including brand recognition and the entertainment, educational and commercial value of our content. We are meeting customer demand by offering our own content and forging alliances with content providers. We provide services under a range of brands including telstra.com®, Yellow Pages®, White Pages®, GOeureka®, Whereis®, CitySearch® and sensis.com.au.

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Wholesale services

Telstra Wholesale has more than 625 customers, including over 515 ISPs and about 34 wholesale competitors. Telstra Wholesale is focused on the delivery of communication services to intermediaries operating in Australia and offers around 30 wholesale-only products for our customers such as PSTN interconnection, DAR, Telstra Wholesale Safe Internet and a number of ADSL products.

Subscription television

The subscription television services market is competitive. FOXTEL (of which we own 50%) is the leading subscription television provider in Australia, with in excess of 900,000 subscribers (aggregating FOXTEL’s direct subscribers and subscribers receiving resold FOXTEL services via Telstra) as at 30 June 2004. In addition, FOXTEL also supplies its programming to Optus and TransACT on a wholesale basis, with those two companies utilising that programming to supply subscription television services to approximately 200,000 subscribers in aggregate. Collectively, FOXTEL is now seen in over 1.1 million households. FOXTEL successfully launched FOXTEL Digital in March 2004, introducing Australians to a number of television innovations including electronic programme guide (EPG), interactive sports and news, FOXTEL Box Office (a near video on demand service offering subscribers access to a range of new release movies at the push of a button) as well as superior picture and sound quality. As a result, FOXTEL is well positioned to compete on the basis of its brand and diverse program offerings delivered over both digital and analogue cable (via Telstra) and digital satellite. In the fiscal year ended 30 June 2004, FOXTEL increased the number of its subscribers by more than 8%, a rate almost double the previous year (this growth excludes Optus subscribers).

FOXTEL and Optus TV are the main providers of subscription television services over cable in largely overlapping areas, however Optus does not currently provide a digital subscription television service. FOXTEL also provides digital satellite coverage to approximately 2.5 million homes not passed by our cable network.

AUSTAR distributes subscription television through wireless and digital satellite systems in regional areas and has similar programming to FOXTEL. FOXTEL and AUSTAR compete only in limited areas. While there are no restrictions on FOXTEL entering the AUSTAR territory, many of the program rights held by FOXTEL do not permit it to broadcast that content into the AUSTAR territory. Also, FOXTEL has licensed some programming to AUSTAR on an exclusive basis in relation to most of the AUSTAR territory. Other subscription television operators offer limited services.

Subscription television providers compete with free-to-air television operators and are prevented by law from holding exclusive broadcast rights to most major sports programs. Competition is currently based on a number of factors including breadth of programming, brand, price, marketing, service support and geographic scope of service delivery. In September 1999, the ACCC declared an analogue cable subscription television broadcast carriage service. Two potential subscription television competitors sought access under the declaration but in June 2004, the access seekers withdrew the access disputes they had lodged with the ACCC. The ACCC has not declared a digital service. See “Regulation-Access”.

In March 2002, FOXTEL concluded a series of agreements, including one with Optus Vision to provide FOXTEL programming to Optus for transmission on its service. Under this agreement, FOXTEL took over responsibility for paying certain program content obligations of Optus. The agreement commenced operation on 1 December 2002. These agreements were approved by the ACCC in November 2002 subject to conditions that have been met by undertakings which cover the supply of FOXTEL services to third parties, third party access to Telstra and FOXTEL’s analogue and digital platforms and requirements for AUSTAR to provide its subscription television services to infrastructure owners. The undertakings lodged by Telstra and FOXTEL in relation to analogue subscription television access cover price and non price terms and conditions for third party access seekers and were subsequently approved by the ACCC in March 2004.

The obligation to provide a digital subscription television access service was subject to either Telstra launching such a service commercially or the ACCC granting Telstra and FOXTEL exemptions from the operation of Part XIC of the Trade Practices Act 1974 (Cwth)(TPA) in relation to that service. In December 2002, Telstra and FOXTEL lodged exemption applications in relation to the digital subscription television access service and in December 2003, the ACCC granted exemption orders in favour of Telstra and FOXTEL. These exemption orders are currently the subject of appeals before the Australian Competition Tribunal. Telstra commenced the commercial supply of digital cable subscription television carriage services to FOXTEL in March 2004.

Also in March 2002, FOXTEL agreed to supply its service to us in order for us to resell the service as part of our bundled

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offerings along with our consumer telecommunications products. We obtained subscription television broadcasting licences via a wholly owned subsidiary and notified the ACCC of a technical third line force in relation to Telstra reselling the FOXTEL subscription television service as part of a bundle with our services. The ACCC approved the arrangements and on 1 December 2002, we commenced bundling the FOXTEL subscription television services with our telecommunications products.

The impact of the March 2002 agreements and the subsequent undertakings will considerably expand the opportunities for companies to offer a retail subscription television product (including Telstra) and much of this will be the FOXTEL product, either as a resale product or as content supplied from FOXTEL to other infrastructure operators. We expect this to increase the appeal of FOXTEL and the general penetration of subscription television.

In March 2003, we also entered into an agreement with AUSTAR to allow us to resell AUSTAR subscription television services to our customers in regional Australia as part of our bundled offerings along with our consumer telecommunications products. Since May 2003, we have lodged various third line forcing notifications with the ACCC in relation to us bundling our services with AUSTAR services and the ACCC has accepted and not opposed each of these notifications.

Advertising, Directories and Information Services

Our White Pages® and Yellow Pages® directories and related products (both print and online) are key advertising and contact information channels for Governments and businesses, in particular SMEs across Australia. As such, we operate within the highly competitive Australian advertising market, competing with a range of other domestic and international advertising businesses, local newspapers and direct marketing companies which also target a similar customer base. Competing directory providers have access to CSP subscriber contact details from the Integrated Public Number Database (IPND) which we maintain as a requirement of our carrier licence.

Payphones

In our payphones business, we are seeing increasing competition due to new market entrants, calling card operators and indirect competition from increased mobile telephone use.

Regulation

Overview

Some of the major features of the Australian telecommunications regulatory regime are:

  industry specific competition regulation;

  any to any connectivity;

  extensive industry specific consumer protection regulation;

  industry codes and standards under a self-regulatory regime;

  no limits on the number of carriers;

  CSPs with many of the same access rights and obligations as carriers; and

  limited carrier land access rights and statutory immunities.

Principal industry regulators

The Communications Minister is primarily responsible for telecommunications industry policy and legislation. The Communications Minister can make rules in connection with the implementation and operation of certain aspects of the regulatory regime and, at his or her discretion, impose or vary the conditions of a carrier licence. In addition, the Communications Minister has the power under section 159 of the Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cwth) to give binding directions to us to take specified action towards ensuring that we comply with that Act. This Ministerial direction power applies in addition to the Ministerial power in Parts of the

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Telstra Act to give such directions in relation to the exercise of powers by us as appear to the Minister to be necessary in the public interest. The ACCC administers the TPA which regulates competition generally and includes specific provisions governing the telecommunications industry. The ACCC administers the telecommunications access regime, provisions for controlling anti-competitive conduct and Telstra retail price control arrangements. The ACA is responsible for reporting on telecommunications industry performance and regulating the noncompetition aspects of the telecommunications industry under the Telecommunications Act and the Telecommunications (Consumer Protection and Service Standards) Act including:

  carrier licensing;

  technical regulation;

  quality of service;

  the customer service guarantee;

  priority assistance;

  network reliability framework;

  preselection, numbering and number portability;

  the universal service obligation;

  the digital data service obligation;

  spectrum management; and

  industry codes and standards.

The ACA may give written directions to carriers, CSPs and content service providers requiring them to comply with various provisions of the Telecommunications Act, the Telecommunications (Consumer Protection and Service Standards) Act, their licence conditions and registered industry codes. Breach of such a direction is subject to a penalty of up to A$10 million. The ACCC and the ACA are independent statutory agencies. The ACCC is not generally subject to the control or direction of the Communications Minister or the Commonwealth. The Communications Minister has a power of direction in relation to the ACA. However, both the ACCC and the ACA can take action regarding the regulation of the telecommunications industry without the prior approval or knowledge of the Communications Minister or the Commonwealth.

The industry also self-regulates through codes and standards

Bodies that represent one or more sections of the industry, such as the ACIF, may develop industry codes governing activities of carriers, CSPs and other industry participants. These activities mainly relate to matters affecting:

  consumers;

  inter-carrier operations;

  interconnection and performance of networks;

  radio;

  environmental issues; and

  customer equipment and cabling.

The ACA may register such codes under the Telecommunications Act, direct industry participants to comply with a registered code and, in the absence of a registered code, set mandatory industry standards. If a carrier or CSP does not comply, it may be subject to a penalty of up to A$250,000. The ACIF also has compliance mechanisms for breach

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by an industry participant of an ACIF code to which the participant has agreed, which include non-monetary “public censure” sanctions.

The codes registered under Part 6 of the Telecommunications Act with the ACA as at 20 August 2004 relate to:

  the handling of life threatening and unwelcome calls;

  call charging and billing accuracy;

  end-to-end network performance;

  preselection;

  commercial churn;

  calling number display;

  complaint handling;

  customer information on prices, terms and conditions;

  billing;

  credit management;

  customer transfer;

  local and mobile number portability;

  unconditioned local loop service network deployment rules;

  IPND, data provider, data user and IPND manager;

  emergency call services;

  deployment of radiocommunications infrastructure;

  cabling requirements for business;

  priority assistance for life threatening medical conditions;

  customer and network fault management; and

  SMS.

The Telecommunications Industry Ombudsman (TIO) is an industry-funded body established to investigate and resolve retail customer complaints about telecommunications services and carrier land access disputes.

Participation is mandatory for all carriers and most CSPs unless exempted by the ACA.

Carriers, carriage service providers and content service providers

We are a carrier, CSP and a content service provider.

A carrier is any person holding a carrier licence. In general, the owner of network infrastructure must not use the infrastructure to supply telecommunications services to the public unless it holds a carrier licence. A CSP is a person who supplies a telecommunications service to the public using network infrastructure owned by a carrier. A content service provider is a person who uses a telecommunications service to supply to the public a content service, such as a broadcasting service or an online information or entertainment service.

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Competition regulation

Competition rule

In addition to the general requirements of trade practices law, a carrier or CSP must not engage in anticompetitive conduct in breach of the competition rule. A carrier or CSP may be in breach of the competition rule if it:

  contravenes general trade practices rules relating to anti-competitive conduct in respect of a telecommunications market; or

  has a substantial degree of market power and takes advantage of that power with the effect or likely effect of substantially lessening competition in any telecommunications market, taking into account other conduct if necessary.

The ACCC can issue a Part A competition notice if it has reason to believe that a carrier or CSP has contravened the competition rule. A Part A competition notice need not describe conduct in very specific terms but may instead describe the general kind of conduct which the ACCC believes is in breach of the competition rule. Any repetition of the conduct while the competition notice is in force can lead to penalties or damages being awarded against the carrier or CSP.

The ACCC can also issue a Part B competition notice. This Part B notice, which the ACCC may issue simultaneously with or after a Part A notice, will be more detailed than the Part A notice. The sole function of a Part B notice is its evidentiary effect. It is presumptive evidence of the information in it and can be used in court proceedings against the carrier or CSP for penalties or damages.

To issue a competition notice (Part A or Part B), the ACCC need only have a reason to believe that there is a breach of the competition rule rather than being affirmatively satisfied of a breach of the competition rule after full investigation.

Any person (including a carrier’s or CSP’s competitors) may apply at any time to the Federal Court for an injunction to restrain anti-competitive conduct, whether or not a competition notice has been issued.

A carrier or CSP may be liable to pay penalties of up to A$10 million plus A$l million per day of contravention, and for compensatory damages to affected third parties, if:

  it continues to engage in conduct the subject of a competition notice after the notice comes into effect; and

  the Federal Court finds that the conduct is in breach of the competition rule.

No final decision in relation to a competition notice has yet been handed down by a court.

If the ACCC issues a competition notice, it may also give a carrier or CSP a written notice advising it of the action the ACCC believes should be taken to ensure that the carrier or CSP does not continue to engage in the kind of conduct dealt with in a Part A competition notice. An advisory notice can be issued at any time.

While such a written notice from the ACCC is of an advisory nature only, in practical terms there may be significant pressure on a carrier or CSP to comply with the notice given the potential breadth and ambiguity of a Part A competition notice and the ability of the ACCC to revoke a Part A competition notice if the carrier or CSP complies with the advisory notice. Also, a court may have regard to the ACCC’s opinion in determining whether a carrier or CSP is liable for penalties or damages if the court finds it to have been in breach of the competition rule.

A competition notice relating to changes to BigPond Broadband pricing was issued against Telstra in March 2004. The competition notice remains in force at 20 August 2004.

Information gathering powers

The ACCC may seek information from carriers or CSPs with substantial market power in the telecommunications industry concerning charges for products and services, including in Telstra’s case only, charges for basic carriage services, subject to a right of appeal to the Australian Competition Tribunal. The ACCC may publish information

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concerning charges and services if it is satisfied that there would be a net public benefit in doing so and has a further general power to obtain information in relation to designated telecommunications matters.

Record-keeping rules

The ACCC has in place financial record-keeping rules. These accounting rules require detailed three or six monthly reporting to the ACCC of non-public cost and revenue information in relation to our wholesale and retail services.

The ACCC will be able to refer to this information on our costs and revenues in its market conduct and access investigations. Similar accounting rules apply to both Optus and Vodafone. AAPT and Primus are required to comply with the same rules but only in relation to retail services.

Accounting Separation

In April 2002, the Communications Minister announced that the Commonwealth Government required accounting separation of our wholesale and retail arrangements in order to ensure our wholesale arm treats all retail providers in an equitable fashion.

On 19 June 2003, the Communications Minister issued his final Accounting Separation Direction to the ACCC requiring it to issue record keeping rules giving effect to that direction. One requirement of the direction is for Telstra to update its regulatory accounting records from historic to current cost, which has and continues to impose some resource costs on us. Preparation of the regulatory accounts for the core PSTN services of PSTN interconnection, local call resale and the unconditioned local loop will provide a basis for comparison in relation to any existing regulated prices for these products. To date, two interim reports have been produced and we continue to work towards producing a full set of accurate current cost accounts, a process expected to take some time given the extensive and complicated nature of the task. The interim reports are based on a range of assumptions, hence the results should be treated with caution.

An additional requirement under the accounting separation rules is for Telstra to publish imputation test results for various PSTN services including basic access, locals calls, national long distance, international long distance and fixed to mobile services. An imputation test measures whether an efficient competitor of Telstra can compete against our retail product offering, based on our retail price and an assessment of the efficient wholesale and retail costs to the competitor of providing the service. In the context of the accounting separation obligations, these costs are determined by the information in our regulatory accounts.

A further requirement relating to the accounting separation obligations is for the ACCC to publish a series of metrics that compare our performance in terms of new service connections and fault rectification for both wholesale and retail customers. We are required by law to provide equivalent service and the metrics published to date demonstrate our compliance. We believe they will continue to do so. However, because wholesale customers represent a small and non-random sample of the Telstra customer base, statistical anomalies are possible.

Another requirement relating to the accounting separation obligations is for the ACCC to publish information about the state of competition in relation to services for business customers. The first report from the ACCC is expected in the second half of 2004.

Retail price restrictions

The Commonwealth Government has set retail price controls on some of our services and groups of services that apply from 1 July 2002 to 30 June 2005. The Communications Minister has asked the ACCC to undertake an inquiry into the price arrangements which will apply from 1 July 2005. The ACCC has announced that a draft report will be available by the end of October 2004, with their final report available by 31 January 2005.

CPI-X or CPI+X price restrictions

We cannot increase the weighted average price of local calls, national long distance and international calls and fixed-to-mobile calls by more than the CPI less 4.5%. If the CPI is less than 4.5%, we are required to reduce our prices accordingly.

We have scope to increase line rental charges by up to CPI+4%. This cap recognises that basic access lines are currently priced at considerably less than the cost to provide the service and that we should be permitted to increase

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the line rental charge to cover costs, while at the same time reducing call prices which have, in the past, subsidised the below cost line rental. Connection services continue to be capped so that the charge for them increases by no more than the CPI.

The ACCC has powers to monitor and report on our compliance with price controls.

Local call charges

We and other CSPs must offer untimed local calls to:

  residential and charity customers for all local calls; and

  business customers for local voice calls.

We are not permitted to charge more than 40 cents (including GST) for a local call from a public payphone.

We are not permitted to charge more than 22 cents (including GST) for a local call from any other service except where the higher call price is offered as part of a package that offers a lower line rental than the standard line rental. We offer reduced rates for local calls with some of our service plans.

We continue to be obliged to ensure that:

  our average price for untimed local calls provided to residential and charity customers in nonmetropolitan areas in a fiscal year does not exceed the average price charged by us to residential or charity customers in metropolitan areas in the previous fiscal year; and

  our average price for untimed local calls provided to business customers in non-metropolitan areas in a fiscal year does not exceed the average price charged by us to business customers in metropolitan areas in the previous fiscal year.

Directory assistance service charges

We cannot impose or alter a charge for our directory assistance services without the approval of the Communications Minister. In October 1999, we commenced charging business and mobile customers for national and long distance directory assistance services after approval of the Minister. Our residential customers continue to receive these directory services without charge via the number 1223.

Access

The ACCC has broad powers to determine those of our services to which competitors will have access and the terms and conditions under which we provide this access.

Declaration of services

The TPA creates an access regime specific to the telecommunications industry. The ACCC may declare telecommunications services or other services that facilitate the supply of a telecommunications service to be “declared services”. Carriers and CSPs have a qualified right to acquire declared services from other carriers and CSPs.

Carriers and carriage service providers must comply with “standard access obligations”

Unless exempted by the ACCC, carriers and CSPs who supply declared services to themselves or anyone else must comply with “standard access obligations”. They must provide the declared services to carriers, CSPs or content service providers who require them in order to provide telecommunications services or content services to end users.

Services not declared are not subject to regulation under this access regime. Therefore, access to nondeclared services is a commercial matter, subject only to the general trade practices law.

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Current declared services

The services which have been listed as declared by the ACCC include:

  originating and terminating access for domestic PSTN and ISDN telecommunications networks;

  terminating access for GSM and CDMA mobile telecommunications networks;

  transmission capacity on all routes (except links between mainland capital cities and some routes between capital cities and regional centres) on bandwidths of 2, 4, 6, 8, 34/45, 140/155 or higher Mbps;

  digital data access service (domestic carriage of data between exchange or other network facilities and customer premises);

  an unconditioned local loop service using unconditioned copper wire in our customer access network;

  local PSTN originating and terminating services (which in our view is not materially different from the domestic PSTN originating and terminating access described above);

  local carriage services (in effect, this is local call resale);

  analogue cable subscription television broadcast carriage service; and

  the spectrum sharing service (also known as “line sharing”).

Terms and conditions of access

A carrier or CSP may give the ACCC access undertakings which set forth the terms and conditions on which it will offer to supply declared services. An undertaking only becomes operative if it is accepted by the ACCC.

The terms and conditions (including price) of standard access obligations are to be resolved by commercial negotiations. If negotiations fail but an access undertaking (including the relevant terms and conditions) has been provided by the access provider and has been accepted by the ACCC, the access undertaking will apply. If there is no such undertaking, the ACCC may arbitrate the terms and conditions on which the standard access obligation will be met.

Access arbitrations

There is a detailed regime for ACCC arbitration of access disputes. At present, however, there are no arbitrations involving Telstra’s supply of declared services. However, it may be that in the future some of our wholesale customers will seek an arbitrated decision from the ACCC in relation to the terms and conditions of a declared service. The ACCC has wide discretion in access disputes to deal with matters relating to access to the declared service and may terminate an arbitration in certain circumstances. In December 2002, the Commonwealth Government removed merits appeal rights from the ACCC’s final decisions in arbitrations.

Access pricing

The Communications Minister may make a pricing determination setting out compulsory principles for establishing access prices that must be followed by the ACCC. To date no ministerial pricing determination has been issued.

The ACCC has published general Access Pricing Principles setting out how the ACCC proposes to approach price issues when considering access undertakings and determining access disputes. In general, the ACCC proposes that the prices of declared services should be cost-based. In particular, it proposes to require access prices for such services to be based on the total service long run incremental cost (TSLRIC) of providing the service.

In January 2003, we lodged access undertakings with the ACCC setting out the prices upon which we are willing to supply the core PSTN services of PSTN interconnect, local call resale and unconditioned local loop services. In November 2003, we lodged revised undertakings for these services. The consultation period for these undertakings finished in March 2004. As at 20 August 2004, the ACCC has not made a decision on whether to accept or reject the undertakings.

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In October 2003, the ACCC published its determination of its model price and non-price terms of supply of these core services.

In September 2003, we lodged an access undertaking with the ACCC setting out the price at which we are willing to supply the spectrum sharing service. The consultation period for this undertaking finished in March 2004. On 25 June 2004, the ACCC published a draft determination to reject the undertaking. A final decision on whether to accept or reject the undertaking will be made following public comment of the draft determination.

Local call resale

The ACCC has stated that for local call resale, it is likely to adopt pricing on the basis of our retail price less “average retail” (or avoidable) costs in any access dispute. Future pricing of local call resale is likely to be determined through the current access undertakings process.

PSTN originating/terminating access

The ACCC has issued final pricing principles for PSTN originating and terminating services based on TSLRIC principles. Future pricing of PSTN access is also likely to be determined through the current access undertakings process.

Mobile terminating access

On 30 June 2004, the ACCC issued a final report on mobile terminating access services. The report recommended that the existing declaration should be varied to include voice services terminating on 3G networks. At the same time, the ACCC decided not to extend the expiry date for the declaration of originating access services. The ACCC also proposed new pricing principles for mobile terminating access which are aimed at generating a gradual reduction in the price of the mobile termination access service to a level that the ACCC believes represents a closer association of price and the best cost measures the ACCC has available to it. The staged adjustment period will be referenced back to 1 July 2004 and conclude on 1 January 2007. These pricing principles are currently subject to an appeal lodged by another carrier.

PSTN termination to non-dominant carriers

The ACCC has issued final pricing principles for PSTN termination to non-dominant carriers. The ACCC determined that the charges for termination of the non-dominant PSTN networks should be based upon our de-averaged TSLRIC and that no access deficit contribution should be included in the TSLRIC of nondominant networks. The ACCC also found that where a non-dominant PSTN network has costs significantly lower than those of our TSLRIC, the ACCC may assess whether an argument exists for looking specifically at the TSLRIC of the particular services of the non-dominant PSTN network.

Unconditioned local loop (ULL)

The ACCC has issued final pricing principles for the declared ULL service based on TSLRIC principles. Future pricing of ULL services is also likely to be determined through the current access undertakings process.

Spectrum Sharing Services

The ACCC announced its decision to declare the Spectrum Sharing Service (or “line sharing”) in August 2002.

The ACCC’s stated pricing principles for the declared Spectrum Sharing Service are based on TSLRIC principles. Future pricing of Spectrum Sharing Services is also likely to be determined through the current access undertaking process.

Carrier-to-carrier access obligations

Each carrier must provide access on request to other carriers to:

  its customer cabling and customer equipment and facilities (including lines, towers, ducts and land) in place on 30 June 1991 or installed since that date using statutory powers, if it is reasonable to do so;

  information relating to the operation of its networks; and

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  its underground ducts and certain of its towers and sites with the aim of ensuring that facilities are colocated on towers and in underground ducts, unless the ACA finds that colocation is not technically feasible.

Access to these facilities and information is on commercially negotiated or arbitrated terms and conditions.

We have entered into a number of facilities access agreements with other carriers. The Communications Minister can determine pricing principles for access to customer cabling and equipment, network infrastructure and information relating to the operation of a network but has not done so to date.

Carriers must also comply with the Facilities Access Code issued by the ACCC in relation to access to underground facilities and certain towers and sites.

Carrier Licences

Carrier licences are issued by the ACA. The annual charge for a carrier licence was reduced as at 1 July 2004 from A$10,000 to less than A$1,000 plus a pro rata revenue-based contribution to industry regulatory costs.

All carriers must, as a condition of their carrier licence, comply with the Telecommunications Act, the Telecommunications (Consumer Protection and Service Standards) Act and the standard access obligations.

Any breach of licence conditions is subject to a penalty of up to A$10 million.

The Communications Minister may impose conditions on any carrier licence. The Communications Minister must consult with the carrier before doing so. Our carrier licence currently includes requirements for us to:

  provide operator and directory assistance services;

  annually produce, publish and provide an alphabetical telephone directory;

  establish and maintain the IPND and provide access to the IPND to all CSPs;

  have in place and report against an approved industry development plan and comply with the plan to the extent it relates to research and development;

  extend an equivalent mobile service to those areas previously served by the analogue network (we are providing this through our CDMA network);

  develop, implement and maintain a priority assistance policy and have processes, systems and practices in place to ensure that those customers with a life threatening medical condition can be identified and provided with priority assistance;

  monitor and publicly report on the reliability of our network in designated geographical areas of Australia and, where necessary, take appropriate action to remediate a customer’s service;

  provide mobile coverage in selected population centres and on selected highways; and

  make available the Internet assistance program.

Carriage service provider obligations

A CSP that provides certain basic telecommunications services must provide or arrange for the provision of:

  itemised billing services;

  operator services; and

  directory assistance services to end users.

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We must provide operator and directory assistance services to CSPs on request, on terms and conditions commercially negotiated or arbitrated terms and conditions. A CSP must supply information for the IPND.

Powers and immunities

A carrier may enter onto land and exercise any of the following powers:

  inspect the land to determine whether the land is suitable for the carrier’s purposes;

  install a facility on the land; and

  maintain a facility that is situated on the land.

A carrier may only exercise the power to install a facility if:

  the carrier holds a facility installation permit, which the ACA may only issue subject to stringent conditions;

  the facility has been determined to be a “low impact facility” by the Communications Minister (for example, specified types of underground conduit and cable); or

  the facility is a temporary defence facility.

If we engage in these activities, we must take reasonable steps to restore the relevant land and may be liable to pay compensation to land owners for financial loss or damage suffered by them as a result of our activities. We are also subject to a Telecommunications Code of Practice providing for notice and objection mechanisms. The Secretary to the Commonwealth Department of the Environment may impose conditions on some facilities installation activities.

Facilities other than those described above may only be installed with the permission of the relevant landowner and in compliance with all relevant State, Territory and local laws.

No Limitation of tort Liability

The ACA has power to impose a cap on our liability in tort for damages claims but has decided not to do so.

Number portability

Number portability allows customers to switch certain services to another CSP but keep the same telephone number.

The ACA numbering plan mandates number portability for some services

The ACA has put in place a numbering plan for Australia. Pursuant to a direction by the ACCC, the plan sets out the following rules:

  local number portability was operational on a trial basis from November 1999 and fully operational by 1 January 2000 as mandated by the ACA. There are a limited number of specific cases where an exemption has been granted;

  inbound number portability affecting all 1800, 1300 and One3 numbers became operational on 30 November 2000; and

  mobile number portability became available from 25 September 2001.

In July 2004, the ACCC directed the ACA to implement premium rate number portability. The ACA is currently consulting with industry on achieving this and a preliminary view will be provided by the ACA later in 2004.

Terms and conditions of supply are negotiated or arbitrated

The terms and conditions on which CSPs supply number portability are set by commercial negotiation or arbitration.

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The Communications Minister may make a number portability pricing principles determination that would govern any arbitration. However, no such determination has been made to date. In June 1999, the ACCC issued a paper setting out the local number portability pricing principles that it would be inclined to apply if it were required to arbitrate in relation to terms and conditions for the provision of local number portability.

These principles state that each carrier or CSP should bear the costs it incurs in its own network to meet the obligation under the numbering plan to provide local number portability.

Mobile number portability

The ACCC’s final report on mobile number portability pricing principles only allows us to recover from other carriers or CSPs our efficiently incurred transit costs of providing mobile number portability from other carriers or CSPs.

Preselection and override codes

Preselection allows customers, while connected to a CSP, to specify another CSP to provide some telecommunications services. Override codes allow a customer to select a different CSP on a call-by-call basis.

Currently, CSPs must provide for the preselection of one CSP for the following voice calls:

  national long distance calls;

  fixed-to-mobile calls;

  international calls; and

  some operator services.

An override function for these voice calls must also be provided. The terms and conditions for provision of preselection are as agreed between the CSPs. In the absence of agreement, there is provision for arbitration by an agreed arbitrator or the ACCC.

Interception

Carriers are required by law to help law enforcement agencies in Australia in certain circumstances. Carriers are not expected to provide help without remuneration but they are to neither profit from, nor bear the costs of, providing such help. They must also, unless exempted by the Communications Minister or the agency co-ordinator, ensure that telecommunications services passing over their networks can be intercepted by agencies that hold an interception warrant. This requirement can lead to delay in the launch of particular carriage services until the services are capable of being intercepted.

Universal service and digital data service obligations

As the primary universal service provider, we have an obligation to fulfil the universal service obligation (USO) throughout the whole of Australia. This means that we must ensure that standard telephone services, payphones and any prescribed carriage service (of which none have been prescribed) are reasonably accessible to all people in Australia on an equitable basis, wherever they reside or carry on business.

As part of this obligation, we must make special customer equipment available to people with disabilities and offer interim telephone services in certain circumstances where there will be an extended delay in connecting or repairing a fault with a standard telephone service.

We are also a digital data service provider and have an obligation to fulfill the digital data service obligation (DDSO) throughout the whole of Australia. This requires us to ensure that all people in Australia have reasonable access to a digital data service with a data speed broadly equivalent to 64kbps. We fulfill the DDSO through the supply of ISDN services (a General Digital Data Service (GDDS)), to which at least 96% of the Australian population have access, and through the supply of BigPond™ satellite 1 way services (a Special Digital Data Service (SDDS)) for the remainder of the population.

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In our roles as the primary universal service provider and digital data service provider, we are required to submit plans to the ACA and the Communications Minister for their approval which set out how we will progressively fulfil the USO and DDSO throughout Australia. Our approved USO Policy Statement, USO Standard Marketing Plan and Digital Data Service Plans are available from our web site at www.telstra.com.au/universalservice and www.telstra. com.au/corporate/ddsp.htm.

The Communications Minister may determine a system to select carriers to be the primary universal service providers or regional universal service provider for all or some universal services for particular years.

The net losses that result from supplying loss-making services and from facilitating the satellite subsidy for SDDSs in the course of fulfilling the USO and DDSO are required to be shared among all carriers and any CSPs determined by the Communications Minister (none have been determined). The Telecommunications (Consumer Protection and Service Standards) Act 1999 (Cwth) provides that a universal service provider’s net universal service cost, as assessed by the ACA, is to be shared amongst the universal service provider and other participating carriers on a basis proportional to the eligible revenue of each carrier.

For this purpose, the ACA assesses levy debits (required contributions to recognised USO costs) of other participating carriers, thereby requiring them to make payments into a universal service reserve from which payments are ultimately made to the universal service provider equal to the amount of its corresponding levy credit.

However, current legislation does not ensure that the costs we incur in providing the USO are fully recognised and properly funded by all industry participants. In accordance with the current legislation, the Telecommunications Laws Amendment (Universal Service Cap) Act 1999 (Cwth), the Communications Minister determines the net USO costs. These amounts are usually significantly less than our own assessment of the USO costs. The other participating carriers are required to pay us contributions based on the ACA assessments of their eligible annual revenue. The Communications Minister has also exercised the power to determine the cost of the USO for up to three years in advance - a previous Communications Minister has determined costs for the fiscal year ended 30 June 2004 as A$231.7 million and the fiscal year ended 30 June 2005 as A$211.3 million. The net USO costs for subsequent years have not been determined as yet.

As the primary universal service provider, we receive no contribution from other carriers for any nonrecognised USO costs.

The Commonwealth Department of Communications, Information Technology and the Arts (DCITA) reviewed the USO and customer service guarantee regime and the Communications Minister tabled a report in Parliament on 17 June 2004 proposing changes to the USO funding arrangements. The recommendation for USO funding in the report is for the USO costs to be simplified and for Telstra to meet the USO legacy costs associated with legacy telephone services. However, the Government announced at the time of the release of this report that it does not intend to change the broad legislative framework governing USO costing and funding.

Customer service guarantee (CSG)

At the direction of the Communications Minister, the ACA has made mandatory standards for CSPs (including Telstra) in relation to the provision and repair of standard telephone services and the keeping of customer appointments associated with these activities.

These customer service standards have been in effect since 1 January 1998. A revised CSG Standard came into effect in July 2000 which clarified that the new standard only applied to eligible customers with five or less standard telephone services and tightened some connection and restoration timeframes.

In accordance with the CSG Standard:

  we will connect a new standard telephone service within timeframes that range between two working days (where a telephone service has recently been working at the new premises and can be automatically re-connected) and a maximum of 20 working days (where new Telstra network infrastructure has to be provided). The actual timeframe may also be dependant upon whether the CSG customer is located in an urban, rural or remote location; and

  we will repair a CSG service in set timeframes according to the customer’s location, which is either one, two

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    or three full working days for customers located in urban, rural and remote areas respectively.

As from 1 January 2003, we reduced our connection timeframes in minor rural and remote locations where Telstra infrastructure does not exist from 6 months to 20 working days.

The damages payable under the CSG Standard include:

  for a missed appointment, A$12 for a residential or charity customer and A$20 for a business customer; and

  for a delayed connection or repair, A$12 for a residential customer and A$20 for a business customer for each working day of delay up to five working days and A$40 per working day of delay after that.

Damages cannot exceed A$25,000 per customer for each contravention.

If we have reason to believe that an event has occurred that is reasonably likely to result in us being liable to pay damages to a customer for a breach of the CSG Standard, we will notify the customer and pay those damages, whether by account credit or otherwise, within a prescribed period. This is the case irrespective of whether the customer has claimed those damages.

The Communications Minister issued a draft direction in June 2003 to amend the CSG Standard and sought comments from industry. A report prepared by the DCITA following the USO and CSG review, which was tabled in Parliament by the Communications Minister on 17 June 2004, recommended no major amendments to the CSG Standard.

Priority Assistance

The Communications Minister made an amendment to our carrier licence conditions in May 2002 requiring Telstra to implement arrangements for maximising service continuity to priority customers. As part of these arrangements, we have developed and implemented and must maintain a documented priority assistance policy and have processes, systems and practices in place to ensure that priority customers can be identified and provided with priority assistance in accordance with our priority assistance for individuals policy.

The Communications Minister approved our policy on 17 June 2002. The policy aims to provide eligible residential customers, who have a diagnosed life-threatening medical condition with a high risk of rapid deterioration and whose life may be at risk without access to a fully operational phone service, with the highest level of service practicably available at the time on the connection and repair of standard telephone services. Telstra customers need to substantiate their eligibility or the eligibility of someone else residing at their premises, with certification from a medical practitioner or an authorised person.

Priority customers are entitled, unless circumstances make it unreasonable, to have a first standard telephone service connected and a fault with a nominated standard telephone service repaired within 24 hours in urban and rural areas and within 48 hours in remote areas. In addition, priority customers receive 24 hour, 7 days a week service for fault management, handling and repair. Where these timeframes cannot be met, we will offer eligible priority customers the choice between an interim priority service and an alternative service, for example call diversion to another telephone number of their choice. As part of our licence condition, we must undertake a communications strategy to generate public awareness and advise customers of priority assistance. As at 30 June 2004, we had approximately 105,000 customers with priority assistance status.

Network Reliability Framework

The Network Reliability Framework (NRF) is an outcome of the Telecommunications Service Inquiry (Besley Inquiry) which was conducted during 2000.

The NRF was introduced through an amendment to our carrier licence conditions, which took effect from 1 January 2003, and embraces CSG telephone services only -generally, those telephone services that are provided to customers with five or less standard telephone services.

The NRF is a compliance and reporting framework that aims to improve the reliability of our network at three different levels:

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  Level 1 - 44 geographical areas throughout Australia, which are based on our work regions. We are required to provide a monthly report to the ACA on the percentage of CSG services with no faults and the average percentage of service availability for each geographical area. This information is also made publicly available on our web site at www.telstra.com.au/servicereports;

  Level 2 - the exchange service area (ESA) level, of which there are approximately 5,000 throughout Australia. We are required to provide monthly reports to the ACA of those ESAs where a predetermined number of CSG services (which is dependent upon the total number of CSG services in the ESA) have had one or more faults in each of the two preceding calendar months. The ACA can request further information from us regarding the performance of a particular ESA and may seek to have remedial action undertaken to reduce the incidence of faults in a particular ESA; and

  Level 3 - the individual service level. We are required to take reasonable action to prevent a CSG service from experiencing four or more faults in a rolling 60 day period or experiencing five or more faults in a year. Where either of these thresholds is breached, we are required to investigate the reason for the breach, undertake such remediation as is necessary and report the contravention to the ACA.

The NRF adds to the range of consumer safeguards already in place, for example the USO, CSG Standard and priority assistance.

Supply terms and conditions

Under a determination made by the ACA, since March 2000 CSPs that formulate a standard form of agreement relating to the supply to an ordinary customer of designated goods and services have been required to provide customers with concise summaries of the terms and conditions on which customers acquire their goods and services. We provide these summaries to existing and new customers.

Hong Kong Telecommunications Regulatory Information

We own 50% of REACH which, through its wholly owned subsidiaries including REACH Networks Hong Kong Ltd (REACH Networks), conducts a wholesale connectivity business from Hong Kong. REACH Networks operates a network for the carriage of traffic to and from Hong Kong.

We also own CSL which conducts a cellular mobile business in Hong Kong. CSL holds a Public Radiocommunication Service licence which covers the establishment, maintenance and operation of a cellular network in Hong Kong. CSL also holds a 3G mobile services licence.

Below is a brief outline of the Hong Kong telecommunications regulatory regime and the key regulatory requirements with which REACH Networks and CSL must comply.

Telecommunications Ordinance (Chapter 106 of the Laws of Hong Kong)

The legislative framework governing the provision of telecommunication services and facilities in Hong Kong is principally contained in the Telecommunications Ordinance (Chapter 106 of the Laws of Hong Kong).

The Telecommunications Ordinance regulates the licensing and control of telecommunications services and telecommunications apparatus and equipment, including fixed wireline and wireless services, public mobile telephone services and certain aspects of Internet services.

The Telecommunications Authority (TA) is the principal telecommunications regulator in Hong Kong and is responsible for administering the Telecommunications Ordinance. The Office of the Telecommunications Authority (OFTA) was established in 1993 as an independent Government department and its key functions are to assist the TA in administering and enforcing the provisions of the Telecommunications Ordinance.

The TA’s powers include:

  issuing licences;

  making rules and determinations in relation to the provision of telecommunications network services by licensees, including setting interconnection charges on particular routes;

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  requiring a licensee to comply with the terms of its licence and any applicable legislation; and

  suspending or revoking licences as enforcement measures or for the protection of the public interest.

Competition provisions

The telecommunications market in Hong Kong is almost fully liberalised and is now one of the most competitive markets in the world. Unlike many countries, Hong Kong does not have a general competition law. Anti-competitive behaviour is regulated through industry specific legislation as well as in various licence conditions.

The Telecommunications (Amendment) Ordinance 2003 (Ordinance) was passed in July 2003 by the Legislative Council of the Hong Kong Special Administrative Region and came into force on 9 July 2004. The purpose of the Ordinance is to regulate merger activity in some aspects of the telecommunications industry through empowering the TA to issue binding directions to carrier licensees when certain changes in the ownership of, or the control of, a carrier licensee occur which, in the TA’s opinion, have or are likely to have the effect of substantially lessening competition in a telecommunications market. Guidelines on how the Ordinance is to be enforced were published by the TA in May 2004, following two rounds of public consultation in which Telstra and CSL participated.

Second Generation (2G) licence renewal process

The TA is currently conducting a consultation process on proposals for the renewal of existing 2G mobile licences held by Hong Kong’s mobile carriers which are due to expire in the period from July 2005 until September 2006.

In its most recent consultation document, the TA has proposed that existing GSM and Personal Communication Service (PCS) licensees (of which CSL is one) be entitled to a right of first refusal in respect of new licences granted in existing 2G frequency spectrum in order to maintain continuity of service to mobile subscribers and provide a stable investment environment for existing operators. The TA has also proposed that this right of first refusal not be extended to existing Time Division Multiple Access (TDMA) and CDMA licensees.

CSL holds a licence to TDMA spectrum, but has progressively been migrating its subscriber base out of TDMA with a reduction in subscriber numbers from 140,000 to 30,000 between 2000 and 2003. The OFTA proposes to make the CDMA and TDMA spectrum available in part for a new licensee which would likely, on the basis of the current TA proposals, be a CDMA2000 3G mobile data operator. The TA has emphasised that the matter is still subject to consultation and Telstra and CSL have participated in the most recent round of consultation which closed on 19 June 2004.

New Zealand Telecommunications Regulatory Information

TelstraClear, our wholly owned subsidiary, is the second largest full service carrier in New Zealand. Below is a brief outline of the New Zealand telecommunications regulatory regime.

Telecommunications Act 2001

Throughout the 1990s, the telecommunications sector in New Zealand was subject to a “light-handed” regulatory regime. Unlike most other OECD countries, no industry-specific regulatory authority was established in New Zealand to regulate and monitor telecommunications competition and to promote efficient and sustainable entry. This light-handed approach came to an end with the introduction of the Telecommunications Act 2001.

The Telecommunications Act 2001 provides the principal framework for the regulation of telecommunications in New Zealand and grants a telecommunications sector-specific regulatory role to the New Zealand Commerce Commission (Commission). Under the Telecommunications Act 2001, the Commission’s functions are to:

  make determinations on disputes between the access seeker and the access provider over access obligations of designated and specified services and also on price in the case of designated services;

  determine the net cost and apportionment (amongst industry players) of Telecommunications Service Obligations and monitor the Telecommunications Service Provider’s (currently Telecom) compliance with its Telecommunications Service Obligations (broadly, a USO);

  recommend to the Minister the desirability of regulating additional services where considered necessary;

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    and

  propose and approve telecommunications access codes relating to designated and specified services for the telecommunications industry.

Determinations by the Commission under the Telecommunications Act 2001

The Commission has made determinations under the Telecommunications Act 2001 for TelstraClear in relation to an interim price for residential resale (made on 14 June 2004) and wholesaling (made on 12 May 2003). The Commission has also made a draft determination in relation to wholesaling for CallPlus.

The Commission has made two interim price determinations for interconnection between Telecom and TelstraClear’s PSTN network and for wholesale (resale) of a range of Telecom’s business retail services.

Telecom and TelstraClear have both sought final price determinations and these are proceeding.

The Commission has also decided to determine the apportionment of costs in implementing local and mobile number portability in response to a joint application (from TelstraClear, WorldxChange, CallPlus, Compass and iHug).

The Commission has recommended, and the New Zealand Government has accepted, that unbundled bitstream should become a designated service. In addition, in June 2004, the Commission began an investigation into whether mobile termination should become a designated service.

Competition Provisions

The Commerce Act 1986 is New Zealand’s generic competition legislation outlawing anti-competitive conduct in all industries and is enforceable by the Commission and by market participants.

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Investments in controlled entities

Below is a list of our investments in controlled entities

                                         
            Telstra Entity’s    
            recorded amount of   % of equity held by
            investment (a)
  immediate parent
            As at 30 June   As at 30 June
    Country of   2004   2003   2004   2003
Name of entity
  incorporation
  $m
  $m
  %
  %
Parent entity
                                       
Telstra Corporation Limited(1)
  Australia                                
Controlled entities
                                       
Telecommunications Equipment Finance Pty Ltd*(9)
  Australia                        
Telstra Finance Limited(1)(8)
  Australia                 100.0       100.0  
Telstra Corporate Services Pty Ltd(1)
  Australia     6       6       100.0       100.0  
Transport Communications Australia Pty Ltd*
  Australia     4       4       100.0       100.0  
Telstra ESOP Trustee Pty Ltd*(8)
  Australia                 100.0       100.0  
Telstra Growthshare Pty Ltd*(8)
  Australia                 100.0       100.0  
On Australia Pty Ltd*(3)(6)(12)
  Australia           11       100.0       100.0  
Telstra Media Pty Ltd(3)
  Australia     381       381       100.0       100.0  
Telstra Multimedia Pty Ltd*(1)
  Australia     2,678       2,678       100.0       100.0  
Telstra International Limited(1)
  Australia     84       84       100.0       100.0  
Telstra New Wave Pty Ltd(1)
  Australia     1       1       100.0       100.0  
Hypertokens Pty Ltd*(8)(16)
  Australia                 100.0       100.0  
Customer Contact Technologies Pty Ltd*(8)(16)
  Australia                 100.0       100.0  
Data & Text Mining Technologies Pty Ltd*(8)(16)
  Australia                 100.0       100.0  
Lyrebird Technologies Pty Ltd*(8)(16)
  Australia                 100.0       100.0  
Telstra OnAir Holdings Pty Ltd*
  Australia     302       302       100.0       100.0  
• TelstraOnAir Infrastructure Holdings Pty Ltd*
  Australia                 100.0       100.0  
• Telstra 3G Spectrum Holdings Pty Ltd*
  Australia                 100.0       100.0  
Telstra Holdings Pty Ltd(1)
  Australia     7,177       7,293       100.0       100.0  
• Beijing Australia Telecommunications Technical Consulting Services Company Limited(7)(11)
  China                 100.0       100.0  
• Telstra Holdings (Bermuda) No. 2 Limited(11)
  Bermuda                 100.0       100.0  
• Telstra CSL Limited (11)
  Bermuda                 100.0       100.0  
• Bestclass Holdings Ltd(11)
  British Virgin
Islands
                100.0       100.0  
• Hong Kong CSL Limited(11)
  Hong Kong                 100.0       100.0  
• Integrated Business Systems Limited(11)
  Hong Kong                 100.0       100.0  
• One2Free Personalcom Limited(11)
  Hong Kong                 100.0       100.0  
• CSL Limited(11)
  Hong Kong                 100.0       100.0  
• Telstra Holdings (Bermuda) No 1 Limited(11)
  Bermuda                 100.0       100.0  
• Telstra International HK Limited(11)
  Hong Kong                 100.0       100.0  
• Telstra IDC Holdings Limited(6)(11)
  Bermuda                 100.0       100.0  
• Telstra Japan Retail K.K.(11)
  Japan                 100.0       100.0  
• Telstra Singapore Pte Ltd(11)
  Singapore                 100.0       100.0  
• Telstra Global Limited(11)
  United Kingdom                 100.0       100.0  
• Telstra Europe Limited(11)
  United Kingdom                 100.0       100.0  
• Cable Telecom (GB) Limited(11 (15)
  United Kingdom                 100.0        
• Cable Telecom Europe Limited(11 (15)
  United Kingdom                 100.0        
• Cable Telecommunication Limited(11 (15)
  United Kingdom                 100.0        
• PT Telstra Nusantara(11)
  Indonesia                 100.0       100.0  
• Telstra Inc.(11)
  United States                 100.0       100.0  
• Telstra India (Private) Limited(11)
  India                 100.0       100.0  
• Telstra Limited(11)(16)
  New Zealand                 100.00       100.0  
• Telstra New Zealand Holdings Limited (formerly NDC New Zealand Limited)(5)(11)
  New Zealand                 100.0       100.0  
• TelstraClear Limited(11)
  New Zealand                 100.0       100.0  
• TelstraSaturn Holdings Limited(11)
  New Zealand                 100.0       100.0  
• CLEAR Communications Limited(11)
  New Zealand                 100.0       100.0  
Telstra Communications Limited(1)
  Australia     29       29       100.0       100.0  
• Telecom Australia (Saudi) Company Limited(6)(7)(10)(11)
  Saudi Arabia                 50.0       50.0  
Telstra Rewards Pty Ltd*
  Australia     14       14       100.0       100.0  
• Telstra Visa Card Trust(6)
  Australia                 100.0       100.0  
• Qantas Telstra Card Trust(6)
  Australia                 100.0       100.0  

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            Telstra Entity’s    
    Country of   recorded amount of   % of equity held by
Name of entity
  incorporation
  investment (a)
  immediate parent
            As at 30 June
  As at 30 June
            2004   2003   2004   2003
            $m
  $m
  %
  %
• Telstra Visa Business Card Trust(6)
  Australia                 100.0       100.0  
Telstra Media Holdings Pty Ltd(1)
  Australia     29       29       100.0       100.0  
• Telstra Enterprise Services Pty Ltd(1)
  Australia                 100.0       100.0  
•Telstra Pay TV PtY Ltd(1)
  Australia                 100.0       100.0  
Telstra Services Solutions Holdings Limited (formerly Telstra CB Holdings Limited)(1)(5)
  Australia     898       898       100.0       100.0  
•Telstra CB.net Limited(1)
  Australia                 100.0       100.0  
•Telstra CB.Com Limited(1)
  Australia                 100.0       100.0  
• Telstra CB.fs Limited(1)
  Australia                 100.0       100.0  
• Telstra eBusiness Services Pty Ltd (formerly InsNet Pty Ltd)(1)(5)
  Australia                 100.0       100.0  
• Australasian Insurance Systems Pty Ltd(1)
  Australia                 100.0       100.0  
• TRC Computer Systems Pty Ltd(1)
  Australia                 100.0       100.0  
• DBA Limited(1)
  Australia                 100.0       100.0  
• Brokerlink Pty Ltd(1)
  Australia                 81.3       81.3  
• DBA Computer Systems Pty Ltd(1)
  Australia                 100.0       100.0  
   • Brokerlink Pty Ltd(1)
  Australia                 18.7       18.7  
   •Unilink Group Pty Ltd*(3)
  Australia                 100.0       100.0  
Network Design and Construction Limited(1)
  Australia     177       177       100.0       100.0  
• NDC Global Holdings Pty Ltd(1)
  Australia                 100.0       100.0  
• NDC Telecommunications India Private Limited(11)
  India                 98.0       96.0  
• PT NDC Indonesia(11)
  Indonesia                 95.0       95.0  
• NDC Global Philippines, Inc(6)(7)(11)
  Philippines                 100.0       100.0  
• NDC Global Services (Thailand) Limited(6)(11)
  Thailand                 49.0       49.0  
• NDC Global Holdings (Thailand) Limited(6)(11)
  Thailand                 49.0       49.0  
• NDC Global Services (Thailand) Limited(6)(11)
  Thailand                 51.0       51.0  
• NDC Global Services Malaysia Sdn. Bhd(6)(11)
  Malaysia                 100.0       100.0  
• NDC Global Services Pty Ltd(1)
  Australia                 100.0       100.0  
• NDC Telecommunications India Private Limited(11)
  India                 2.0        
Sensis Pty Ltd(1)
  Australia     757       121       100.0       100.0  
• City Search Australia Pty Ltd*
  Australia                 100.0       100.0  
• CitySearch Canberra Pty Ltd*
  Australia                 100.0       100.0  
• Trading Post Group Pty Ltd(1)(2)(14)
  Australia                 33.0        
•Trading Post (Australia) Holdings Pty Ltd(1)(14)
  Australia                 100.0        
• Trading Post Group Pty Ltd(1)(2)(14)
  Australia                 67.0        
•The Melbourne Trading Post Pty Ltd(1)(2)(14)
  Australia                 100.0        
•The National Trading Post Pty Ltd(1)(2)(14)
  Australia                 100.0        
•Australian Retirement Publications Pty Ltd *(1)(2)(14)
  Australia                 100.0        
• Collectormania Australia Pty Ltd*(1)(2)(14)
  Australia                 100.0        
• The Personal Trading Post Pty Ltd(1)(2)(14)
  Australia                 100.0        
• Auto Trader Australia Pty Ltd(1)(2)(14)
  Australia                 100.0        
• WA Auto Trader Pty Ltd(1)(2)(14)
  Australia                 100.0        
• Sydney Buy & Sell Pty Ltd*(2)(14)
  Australia                 100.0        
• Sydney Auto Trader Pty Ltd*(2)(14)
  Australia                 100.0        
• Ad Mag SA & NSW Pty Ltd*(2)(14)
  Australia                 100.0        
• Ad Mag AGI Pty Ltd*(2)(14)
  Australia                 100.0        
• Trading Post (AW) Pty Ltd*(2)(14)
  Australia                 100.0        
•Warranty Direct (Australia) Pty Ltd*(2)(14)
  Australia                 100.0        
• Just Listed Pty Ltd*(1)(2)(14)
  Australia                 100.0        
• Trading Post (TCA) Pty Ltd(1)(2)(14)
  Australia                 100.0        
• Research Resources Pty Ltd*(2)(14)
  Australia                 100.0        
     • Queensland Trading Post Pty Ltd*(2)(14)
  Australia                 100.0        
          • Trading Post Marketing (Qld) Pty Ltd *(2)(14)
  Australia                 100.0        
          • Trading Post on the Net Pty Ltd*(2)(14)
  Australia                 100.0        
•Trading Post Australia Pty Ltd(1)(2)(14)
  Australia                 100.0        
•Appraised Staff Agency Pty Ltd*(2)(14)
  Australia                 100.0        
•Tradernet Pty Ltd*(2)(14)
  Australia                 100.0        
•Trading Post Classifieds Pty Ltd*(2)(14)
  Australia                 100.0        
•Trading Post On Line Pty Ltd*(2)(14)
  Australia                 100.0        
• Telstra Retail Pty Ltd*(6)
  Australia                       100.0  
• Sensis Holdings Pty Ltd*
  Australia                 100.0       100.0  
• Invizage Pty Ltd*(13)
  Australia                 75.0        
• Pacific Access Enterprises Pty Ltd*(6)
  Australia                       100.0  
• WorldCorp Holdings (S) Pte Ltd(6)(11)
  Singapore                       100.0  
• WorldCorp Publishings Pte Ltd(6)(11)
  Singapore                       100.0  
 
           
 
     
 
                 
Total investment in consolidated entities
            12,537       12,028                  
 
           
 
     
 
                 

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(a)   The amounts recorded are before any provision for reduction in value.

*   These entities are Australian small proprietary limited companies, which are not required to prepare and lodge individual audited financial reports with the Australian Securities and Investment Commission (“ASIC”).

(1)   The following companies have entered into a deed of cross guarantee dated 4 June 1996 (or have been subsequently added to this deed by an assumption deed):

  Telstra Corporation Limited;

  Telstra Holdings Pty Ltd;

  Telstra International Limited;

  Telstra Communications Limited;

  Telstra New Wave Pty Ltd;

  Telstra Multimedia Pty Ltd;

  Telstra Media Holdings Pty Ltd;

  Network Design and Construction Limited;

  Sensis Pty Ltd;

  Telstra Services Solutions Holdings Ltd (formerly Telstra CB Holdings Limited);

  Telstra CB.net Limited;

  Telstra CB.Com Limited;

  Telstra CB.fs Limited;

  Telstra eBusiness Services Pty Ltd (formerly InsNet Pty Ltd);

  Australasian Insurance Systems Pty Ltd;

  TRC Computer Systems Pty Ltd;

  DBA Limited;

  Brokerlink Pty Ltd;

  DBA Computer Systems Pty Ltd;

  Telstra Enterprise Services Pty Ltd;

  Telstra Pay TV Pty Ltd;

  NDC Global Holdings Pty Ltd;

  NDC Global Services Pty Ltd;

  Telstra Corporate Services Pty Ltd;

  Trading Post (Australia) Holdings Ltd #;

  Trading Post Group Pty Ltd #;

  The Melbourne Trading Post Pty Ltd #;

  Collectormania Australia Pty Ltd #;

  The Personal Trading Post Pty Ltd #;

  Auto Trader Australia Pty Ltd #;

  WA Auto Trader Pty Ltd #;

  The National Trading Post Pty Ltd #;

  Australian Retirement Publications Pty Ltd #;

  Just Listed Pty Ltd #;

  Trading Post (TCA) Pty Ltd #; and

  Trading Post Australia Pty Ltd #.

    Telstra Finance Limited is trustee to the deed of cross guarantee.
 
    # These entities were added to the deed of cross guarantee during the fiscal year ended 30 June 2004 by an assumption deed dated 11 June 2004.
 
    The deed of cross guarantee was formed under ASIC Class Order 98/1418, including those subsequent amendments made. This class order was dated 13 August 1998 and has been subsequently amended by class orders 98/2017, 00/321, 01/1087, 02/248 and 02/1017. Under this class order and the deed of cross guarantee, the companies listed above, except for Telstra Finance Limited:

  form a closed group and extended closed group as defined in the class order;

  do not have to prepare and lodge audited financial reports under the Corporations Act 2001. This does not apply to Telstra Corporation Limited; and

  guarantee the payment in full of the debts of the other named companies in the event of their winding up.

    The consolidated assets and liabilities of the closed group and extended closed group at 30 June 2004 and 30 June 2003 are presented according to ASIC class order 98/1418 (as amended) as follows. This excludes Telstra Finance Limited. All significant transactions between members of the closed group have been eliminated.

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Table of Contents

                 
Closed Group Statement of Financial Position
  Closed Group
    As at 30 June
    2004   2003
    $m
  $m
Current assets
               
Cash assets
    604       1,187  
Receivables
    3,556       3,509  
Inventories
    200       238  
Other assets
    697       783  
 
   
 
     
 
 
Total current assets
    5,057       5,717  
 
   
 
     
 
 
Non current assets
               
Receivables
    1,760       1,848  
Inventories
    10       14  
Investments - accounted for using the equity method
    41       59  
Investments - other
    2,596       2,632  
Property, plant and equipment
    21,567       21,766  
Intangibles - goodwill
    248       81  
Intangibles - other
    617       189  
Other assets
    2,324       2,519  
 
   
 
     
 
 
Total non current assets
    29,163       29,108  
 
   
 
     
 
 
Total assets
    34,220       34,825  
 
   
 
     
 
 
Current liabilities
               
Payables
    1,999       2,194  
Interest-bearing liabilities
    3,753       1,650  
Income tax payables
    509       614  
Provisions
    350       348  
Revenue received in advance
    1,075       1,180  
 
   
 
     
 
 
Total current liabilities
    7,686       5,986  
 
   
 
     
 
 
Non current liabilities
               
Payables
    47       48  
Interest-bearing liabilities
    9,014       11,231  
Provision for deferred income tax
    1,748       1,753  
Provisions
    758       790  
Revenue received in advance
    408       433  
 
   
 
     
 
 
Total non current liabilities
    11,975       14,255  
 
   
 
     
 
 
Total liabilities
    19,661       20,241  
 
   
 
     
 
 
Net assets
    14,559       14,584  
 
   
 
     
 
 
Shareholders’ equity
               
Contributed equity
    6,073       6,433  
Reserves
    41       39  
Retained profits
    8,445       8,112  
 
   
 
     
 
 
Shareholders’ equity available to the closed group
    14,559       14,584  
 
   
 
     
 
 

The consolidated net profit of the Closed Group and Extended Closed Group for the fiscal years ended 30 June 2004 and 30 June 2003 is presented according to ASIC class order 98/1418 (as amended) as follows.

This excludes Telstra Finance Limited. All significant transactions between members of the Closed Group have been eliminated.

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Table of Contents

                 
Closed Group Statement of Financial Performance and Retained Profits Reconciliation
  Closed Group
    As at 30 June
    2004   2003
Note
  $m
  $m
Ordinary activities
               
Profit before income tax expense
    5,867       3,949  
Income tax expense
    1,700       1,502  
 
   
 
     
 
 
Net profit available to the closed group
    4,167       2,447  
Retained profits at the beginning of the financial year available to the closed group
    8,112       7,623  
Share buy-back
    (649 )      
Transfer out of closed group
    1        
Transfers to retained profits(4)
          (22 )
Effect on retained profits from additions of new entities to the closed group
          (6 )
 
   
 
     
 
 
Total available for distribution
    11,631       10,042  
Dividends paid
    3,186       1,930  
 
   
 
     
 
 
Retained profits at the end of the financial year available to the closed group
    8,445       8,112  
 
   
 
     
 
 

(2)   On similar terms to the deed of cross guarantee formed by certain companies of the Telstra Group in (1), the following wholly owned companies of Trading Post Group Pty Ltd have also entered into a deed of cross guarantee dated 11 December 2001:

  The Melbourne Trading Post Pty Ltd;
 
  The National Trading Post Pty Ltd;
 
  Australian Retirement Publications Pty Ltd;
 
  Collectormania Australia Pty Ltd;
 
  The Personal Trading Post Pty Ltd;
 
  Auto Trader Australia Pty Ltd;
 
  WA Auto Trader Pty Ltd;
 
  Sydney Buy & Sell Pty Ltd;
 
  Sydney Auto Trader Pty Ltd;
 
  Ad Mag SA & NSW Pty Ltd;
 
  Ad Mag AGI Pty Ltd;
 
  Trading Post (AW) Pty Ltd;
 
  Warranty Direct (Australia) Pty Ltd;
 
  Just Listed Pty Ltd;
 
  Trading Post (TCA) Pty Ltd;
 
  Research Resources Pty Ltd;
 
  Queensland Trading Post Pty Ltd;
 
  Trading Post Marketing (Qld) Pty Ltd;
 
  Trading Post on the Net Pty Ltd;
 
  Trading Post Australia Pty Ltd;
 
  Appraised Staff Agency Pty Ltd;
 
  Tradernet Pty Ltd;
 
  Trading Post Classifieds Pty Ltd; and
 
  Trading Post On Line Pty Ltd.
 
    The Trading Post Group Pty Ltd and its controlled entities are no longer required to prepare and lodge audited financial reports under the Corporations Act 2001 due to the inclusion of various companies in the group in our deed of cross guarantee via an assumption deed dated 11 June 2004.

(3)   The following companies ceased to be party to the deed of cross guarantee due to a revocation deed dated 24 October 2003:

  On Australia Pty Ltd;

  Telstra Media Pty Ltd; and

  Unilink Group Pty Ltd.

(4)   During the fiscal year ended 30 June 2003, we sold our remaining shareholding in Solution 6 Holdings Limited (Solution 6). As a result, the foreign currency translation and general reserves arising from equity accounting our investment in Solution 6 were transferred out of reserves and into retained profits.

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Table of Contents

Change of company names

(5)   The following entities changed names during the fiscal year ended 30 June 2004:

  NDC New Zealand Limited changed its name to Telstra New Zealand Holdings Limited on 1 July 2003;
 
  InsNet Pty Ltd changed its name to Telstra eBusiness Services Pty Ltd on 28 November 2003; and
 
  Telstra CB Holdings Limited changed its name to Telstra Services Solutions Holdings Limited on 6 April 2004.

Liquidations

(6)   As at 30 June 2004, the following companies were in voluntary liquidation:

  On Australia Pty Ltd;
 
  Telstra IDC Holdings Limited;
 
  Telecom Australia (Saudi) Company Limited;
 
  NDC Global Philippines, Inc;
 
  NDC Global Services (Thailand) Limited;
 
  NDC Global Holdings (Thailand) Limited; and
 
  NDC Global Services Malaysia Sdn. Bhd.
 
    The following companies were liquidated during the fiscal year ended 30 June 2004:
 
  Worldcorp Holdings (S) Pte Ltd on 17 October 2003; and
 
  Worldcorp Publishing Pte Ltd on 17 October 2003.
 
    The following companies were deregistered during the fiscal year ended 30 June 2004:
 
  Pacific Access Enterprises Pty Ltd; and
 
  Telstra Retail Pty Ltd.
 
    During the fiscal year ended 30 June 2002, we entered into arrangements to transfer responsibility for the operation and funding of the Telstra Visa Card, Qantas Telstra Visa Card and the Telstra Visa Business Card loyalty programs and related trusts from Telstra. Telstra’s involvement with these trusts will be dissolved during the fiscal year ending 30 June 2005.

Controlled entities with different balance dates

(7)   The following companies have different balance dates to our balance date of 30 June for fiscal 2004:

  Telecom Australia (Saudi) Company Limited - 31 December;
 
  Beijing Australia Telecommunications Technical Consulting Services Company Limited - 31 December; and
 
  NDC Global Philippines, Inc - 31 December.
 
    Financial reports prepared as at 30 June are used for consolidation purposes.

Rounded investments

(8)   The cost of the Telstra Entity’s investments in controlled entities, which are not shown when rounded to the nearest million dollars is as follows:

                 
    As at 30 June
    2004
$
  2003
$
Telstra Finance Limited
    5       5  
Telstra ESOP Trustee Pty Ltd
    2       2  
Telstra Growthshare Pty Ltd
    1       1  
Hypertokens Pty Ltd (16)
    40,002       *  
Customer Contact Technologies Pty Ltd (16)
    2       *  
Data & Text Mining Technologies Pty Ltd (16)
    2       *  
Lyrebird Technologies Pty Ltd (16)
    2       *  

*   These entities were not directly owned by the Telstra Entity as at 30 June 2003.

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Controlled entities in which we have no equity ownership

(9)   We do not have an equity investment in Telecommunications Equipment Finance Pty Ltd. We have effective control over this entity through economic dependency and have consolidated it into our group financial report. This company does not have significant assets or liabilities.

Controlled entities in which our equity ownership is less than or equal to 50%

(10)   We own 50% of the issued capital of Telecom Australia (Saudi) Company Limited. We can exercise control over the Board of Directors of this entity in perpetuity, and therefore we have consolidated the financial results, position and cash flows of this entity into our group financial report.

Controlled entities not individually audited by the Australian National Audit Office

(11)   Companies not audited by the Australian National Audit Office, our Australian statutory auditor.

Dividends and distributions received by the Telstra Entity

(12)   The Telstra Entity received a distribution of A$153 million from On Australia Pty Ltd during the fiscal year ended 30 June 2004, of which A$142 million was classified as dividend revenue and A$ll million as a return of capital.
 
    There were no significant dividends received by the Telstra Entity during the fiscal year ended 30 June 2003 from our controlled entities.

New incorporations and investments

(13)   On 31 March 2004, we acquired a 75% controlling interest in Invizage Pty Ltd. The amount initially invested was not significant.
 
(14)   On 5 March 2004, we purchased 100% of the share capital of Trading Post (Australia) Holdings Pty Ltd and its controlled entities (Trading Post Group) for total consideration of A$638 million. This included payments for shares (including associated acquisition costs) of A$448 million and the repayment of Trading Post Group loans of A$190 million. We recorded goodwill of A$179 million as a result of this purchase. Our investment in Trading Post (Australia) Holdings Pty Ltd includes its controlled entities as listed below:

  Trading Post Group Pty Ltd;
 
  The Melbourne Trading Post Pty Ltd;
 
  The National Trading Post Pty Ltd;
 
  Australian Retirement Publications Pty Ltd;
 
  Collectormania Australia Pty Ltd;
 
  The Personal Trading Post Pty Ltd;
 
  Auto Trader Australia Pty Ltd;
 
  WA Auto Trader Pty Ltd;
 
  Sydney Buy & Sell Pty Ltd;
 
  Sydney Auto Trader Pty Ltd;
 
  Ad Mag SA & NSW Pty Ltd;
 
  Ad Mag AGI Pty Ltd;
 
  Trading Post (AW) Pty Ltd;
 
  Warranty Direct (Australia) Pty Ltd;
 
  Just Listed Pty Ltd;
 
  Trading Post (TCA) Pty Ltd;
 
  Research Resources Pty Ltd;
 
  Queensland Trading Post Pty Ltd;
 
  Trading Post Marketing (Qld) Pty Ltd;
 
  Trading Post on the Net Pty Ltd;
 
  Trading Post Australia Pty Ltd;
 
  Appraised Staff Agency Pty Ltd;
 
  Tradernet Pty Ltd;
 
  Trading Post Classifieds Pty Ltd; and
 
  Trading Post On Line Pty Ltd.

    Trading Post (Australia) Holdings Pty Ltd and its controlled entities are publishing and internet classified businesses in Australia.The group operates 22 print publications, 5 online sites and two automotive inserts.

(15)   On 13 February 2004, Telstra Europe Limited purchased 100% of the shares in Cable Telecom (GB) Limited for A$39 million. This resulted in the recognition of A$23 million of goodwill on consolidation.

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    Our investment in Cable Telecom (GB) Limited includes its wholly controlled entities as listed below:

  Cable Telecom Europe Limited; and
 
  Cable Telecommunication Limited.

    Cable Telecom (GB) Limited is a reseller of voice services to companies in the United Kingdom.

Sales and disposals

(16)   The following entities were sold between entities within the Telstra Group:

  On 13 November 2003, Telstra Enterprise Services Pty Ltd sold its investment in Telstra Limited to Telstra Holdings Pty Ltd; and
 
  The following entities were sold by Telstra New Wave Pty Ltd to Telstra Corporation Limited on 30 June 2004:

  Hypertokens Pty Ltd;
 
  Customer Contact Technologies Pty Ltd;
 
  Data & Text Mining Technologies Pty Ltd; and
 
  Lyrebird Technologies Pty Ltd.

Directors

As at the date of this Information Memorandum our directors were as follows:

                 
            Year of initial   Year last
Name
  Age
  Position
  appointment
  re-elected(1)
Donald G McGauchie
  54   Chairman   1998   2003
                 
John T Ralph
  71   Deputy Chairman   1996   2003
                 
Zygmunt E Switkowsk(2)
  56   Chief Executive Officer, Managing Director   1999  
                 
Samuel H Chisholm
  64   Director   2000   2002
                 
Anthony J Clark
  65   Director   1996   2002
                 
John E Fletcher
  53   Director   2000   2003
                 
Belinda J Hutchinson
  51   Director   2001  
                 
Catherine B Livingstone
  48   Director   2000   2002
                 
Charles Macek
  57   Director   2001  
                 
John W Stacker
  59   Director   1996   2003

(1)   Other than the chief executive officer, one third of directors are subject to re-election by rotation each year.
 
(2)   On 27 August 2003, the Telstra Board of Directors re-appointed the chief executive officer, Zygmunt E Switkowski, for a further term until 31 December 2007.

A brief biography for each of the directors as at the date of this Information Memorandum is presented below:

Donald G McGauchie - AO
Age 54
Chairman appointed 20 July 2004

Director since September 1998

Chairman, Rural Finance Corporation of Victoria and Telstra Country Wide Advisory Board; Deputy Chairman, Ridley Corporation Ltd; Director, Reserve Bank of Australia, National Foods Limited, James Hardie Industries NV and Nufarm Limited. Mr McGauchie has had extensive commercial and public policy experience, having previously held several high level advisory positions to Government, including the Prime Minister’s Supermarket to Asia Council, the Foreign Affairs Council and the Trade Policy Advisory Council. Mr McGauchie was Chairman of Woolstock Australia Limited from 1999-2002 and President of the National Farmers Federation from 1994-1998. He is a partner in C&E McGauchie - Terrick West Estate.

John T Ralph - AC, FCPA, FTSE, FAICD, FAIM, FAusIMM, Hon LLD (Melbourne & Queensland), DUniv(ACU)
Age 71
Deputy Chairman

Director and Deputy Chairman since October 1996, Interim Chairman 14 April 2004 - 20 July 2004

Chairman, Commonwealth Bank of Australia and Australian Foundation for Science; Director, Australian Farm Institute; Member, Board of Melbourne Business School; President, Scouts Australia, Victorian Branch and Patron of St Vincent’s Institute Foundation. Mr Ralph was formerly Chief Executive and Managing Director of CRA Limited and a Director of BHP Billiton Ltd and BHP Billiton Pty Ltd.

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Zygmunt E Switkowski - BSc (Hons), PhD, FAICD
Age 56
Chief Executive Officer (CEO) and Managing Director

CEO and Managing Director since March 1999

Director of FOXTEL. Formerly Chief Executive Officer of Optus Communications Ltd and Chairman and Managing Director of Kodak (Australasia) Pty Ltd and Director of the Business Council of Australia.

Samuel H Chisholm
Age 64

Director since November 2000

Chairman, FOXTEL (FOXTEL Management Pty Ltd, FOXTEL Cable Television Pty Ltd, Customer Services Pty Ltd). Director, Australian Wool Services Ltd and Victor Chang Cardiac Research Institute. Mr Chisholm was the Chief Executive and Managing Director of British Sky Broadcasting and Executive Director of The News Corporation (1990-1997). For 17 years previously he was Chief Executive and Managing Director of the Nine Network Australia Limited. Mr Chisholm has also served as Chairman of the Macquarie Radio Network.

Anthony J Clark - AM, FCA, FAICD
Age 65
Director since October 1996

Chartered Accountant; formerly Managing Partner KPMG NSW (1992–1998); Chairman, Maritime Industry Finance Company Ltd and Cumnock Coal Limited; Deputy Chairman,Tourism Australia; Director,Amalgamated Holdings Ltd Group, Ramsay Health Care Ltd and Carlton Investments Ltd.

John E Fletcher – FCPA
Age 53
Director since November 2000

Managing Director and Chief Executive Officer of Coles Myer Ltd. Formerly Chief Executive and Managing Director of Brambles Industries Ltd. Mr Fletcher was employed by Brambles in various management positions for 27 years including an assignment in Europe.

Belinda J Hutchinson – BEc, FCA
Age 51
Director since November 2001

Director, Energy Australia Limited, QBE Insurance Group Limited, St Vincent’s and Mater Health Sydney Ltd and State Library of NSW. Consultant, Macquarie Bank Limited. Ms Hutchinson has a long association with the banking industry and has been associated with the Macquarie Bank since 1993. Ms Hutchinson was an Executive Director of Macquarie Bank and was previously a Vice President of Citibank Ltd. She has also served as a Director of TAB Limited.

Catherine B Livingstone - BA (Hons), FCA, FTSE
Age 48
Director since November 2000

Chairman, CSIRO and the Australian Business Foundation; Director, Sydney Institute and Director, Macquarie Bank Limited; Member, Department of Accounting and Finance Advisory Board Macquarie University. Formerly Managing Director of Cochlear Ltd and Director of Goodman Fielder Ltd.

Charles Macek - BEc, MAdmin, FSIA, FAICD, FCPA, FAIM
Age 57
Director since November 2001

Chairman, Sustainable Investment Research Institute Pty Ltd and Financial Reporting Council (FRC); Director, Vertex Capital Pty Ltd, Williamson Community Leadership Program Ltd and Wesfarmers Ltd; Victorian Councillor, Australian Institute of Company Directors. Former roles include 16 years as Founding Managing Director and Chief Investment Officer and subsequently Chairman of County Investment Management Ltd. He was also formerly Chairman and

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Director of IOOF Holdings Ltd and Centre for Eye Research Australia Ltd and Director of Famoice Technology Pty Ltd. Mr Macek has had a long association with the finance and investment industry.

John W Stacker - AO, MB, BS, BMedSc, PhD, FRACP, FTSE
Age 59
Director since October 1996

Chairman, Sigma Company Ltd; Director, Cambridge Antibody Technology Group plc, Circadian Technologies Ltd and Nufarm Ltd; Principal, Foursight Associates Pty Ltd. Formerly Chief Scientist, Commonwealth of Australia and Chairman of Grape and Wine Research and Development Corporation.

On 1 September 2004, Samuel Chisholm announced that he would be retiring as a Director at the Company’s annual general meeting on 28 October 2004.

Senior executives

As at the date of this Information Memorandum the senior executives who are not directors are:

             
        Year appointed to a   Year appointed to
Name
  Position
  GMD position
  Telstra
Bruce Akhurst
  Group Managing Director, Telstra Wholesale and   1999   1996
 
  Telstra Broadband & Media and Group General        
 
  Counsel        
             
Douglas Campbell
  Group Managing Director, Telstra Country Wide   1992   1989
             
David Moffatt
  Group Managing Director, Telstra Consumer and   2001   2001
 
  Marketing        
             
Ted Pretty
  Group Managing Director, Telstra Technology   2000   1997
 
  Innovation and Products        
             
Michael Rocca
  Group Managing Director, Infrastructure Services   2002   1968
             
Bill Scales
  Group Managing Director, Regulatory, Corporate   2002   2000
 
  and Human Relations and Chief of Staff        
             
John Stanhope
  Group Managing Director, Finance &   2003   1967
 
  Administration and Chief Financial Officer        
             
David Thodey
  Group Managing Director, Telstra Business and   2001   2001
 
  Government        

A brief biography of each of the senior executives who are not directors as at the date of this Information Memorandum is as follows:

Bruce J Akhurst - LLB, BEc (Hons)

Bruce Akhurst has responsibility for our Wholesale business, our broadband business, including Internet service provider BigPond™, our advertising and directory business, Sensis and Telstra Media. Bruce sits on the boards of TelstraClear and FOXTEL and is chairman of Sensis. Within Telstra, he has management responsibility for our digital media strategy, which includes our investment in FOXTEL, and our broadband deployment and strategy. In addition, Bruce heads our Legal and Company Secretariat group and is Telstra’s Group General Counsel. Bruce joined Telstra as General Counsel in 1996 and became Group Managing Director in 1999. Before joining the Company, he was the Managing Partner at a national law firm.

Douglas C Campbell - BEng, FAICD

Doug Campbell was appointed Group Managing Director, Telstra Countrywide ® on 4 June 2000, and has over 30 years experience in the telecommunications industry both in Australia and Canada. Prior to his appointment with Telstra Countrywide®, Doug held the positions of Group Managing Director,Telstra Wholesale and International, and Group Managing Director, Carrier Services Business. He has also held the position of Group Managing Director, Network and Technology, and Group Managing Director, Consumer and Commercial Customer Operations. Before the merger of Telecom Australia and Overseas Telecommunications Commission in March 1992, Doug was Deputy Managing Director of Telecom Australia.

Originally from Canada, Doug was President of Canadian National Communications.

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David Moffatt - BBus (Mgt), FCPA

David Moffatt was appointed Group Managing Director, Telstra Consumer and Marketing from 1 October 2003. The group’s activities encompass the provision of fixed and mobile communications, broadband and entertainment services to the Australian consumer and SME segments. The group also manages the Telstra Shop chain and our extensive national network of mobile phone dealers as well as our payphone services.

During the year, David also headed Telstra International, was Chairman of CSL and board member of FOXTEL. David was previously Telstra Chief Financial Officer and Group Managing Director, Finance & Administration, a role he assumed in February 2001. Prior to joining the Company, David was Chief Executive Officer, General Electric – Australia and New Zealand.

Ted N Pretty - BA, LLB (Hons)

Ted Pretty was appointed Group Managing Director of the Telstra Technology, Innovation and Products group effective from 1 October 2003 and has accountability for the design, development and evolution of our fixed, wireless and data networks, products and services. The group also encompasses all IT services and Telstra’s Research Laboratories. Ted is also on the boards of TelstraClear and KAZ Group Limited. Previously,Ted was Group Managing Director of the Telstra Consumer and Marketing group. Prior to this, Ted was the Group Managing Director, Telstra Retail. Ted has also held positions as Group Managing Director, Convergent Business and Managing Director,Telstra International. Before joining the Company in 1997, Ted gained extensive experience as a representative, director and key advisor to a number of international telecommunications companies.

Michael Rocca - MBA, DipEng, GAICD

Michael Rocca was appointed Group Managing Director of Infrastructure Services on 14 August 2002. This unit of about 18,000 Telstra staff as well as an extensive contract workforce, has the responsibility for providing design, installation and maintenance services to all of our Australian customers. Prior to his current assignment, Michael held a range of posts during his 36 year career including being Managing Director of a number of engineering and service organisations within the Company. In his role as Managing Director of Service Operations, he has led the group to achieve an enviable record in the area of delivering substantial customer service improvements, and cost reduction.

Bill Scales - AO, BEc, FIPAA

Bill Scales joined Telstra in November 2000 as Managing Director, Human Resources and Chief of Staff. He was appointed Group Managing Director, Corporate and Human Relations on 1 August 2002 responsible for the management of human resources, corporate and political relations, employee communications and Chief of Staff to the CEO. In December 2002, Bill took on additional responsibilities for regulatory affairs, and was appointed Group Managing Director, Regulatory, Corporate and Human Relations, and Chief of Staff.

Prior to joining the Company, Bill was Secretary of the Victoria Department of Premier and Cabinet. For 6 years he was Chairman and CEO of the Industry Commission, and prior to that Chairman and CEO of the Automotive Industry Authority. Prior to his involvement with Governments, Bill held general management positions in the manufacturing sector.

John Stanhope - B Com (Economics and Accounting), FCPA, FCA, FAICD, FAIM

John Stanhope was appointed to the role of Chief Financial Officer and Group Managing Director, Finance & Administration from 1 October 2003. He is responsible for finance, treasury, risk management and assurance, productivity, corporate services and billing. John previously served as Director, Finance. In this role, which he assumed in 1995, he contributed to T1 and T2, cost reduction programs, growth strategies, debt raising, capital management and organisational restructures. In 2003, John was elected as National President to the Group of 100 for a two year period. He was also appointed as a member of the CPA Australia’s Professional Education Board for a three year term and is Chairman of the Business Coalition for Tax Reform. John is a director of TelstraClear, REACH, CSL, Sensis and Telstra Super.

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David Thodey - BA

David Thodey joined Telstra in April 2001 as Group Managing Director of Telstra Mobile. He was appointed to the position of Group Managing Director,Telstra Business and Government in December 2002 and is now responsible for the Company’s industry, government and business customers. Before joining the Company, David was Chief Executive Officer of IBM Australia/New Zealand and previously held several senior executive marketing and sales positions within IBM. David is the Chairman of TelstraClear, and is also a director of the IT Skills Hub.

Business address

The business address for the Company and each of the above directors and officers is:

c/- the Company Secretary
Telstra Corporation Limited
Level 41, 242 Exhibition Street
Melbourne Vic 3000
Australia
Ph: +61(3) 9634 6400 or +61(8) 8308 1721 (Telstra Switch Board)

Legal Proceedings

We are involved in routine litigation. Governmental authorities and other parties threaten and issue legal proceedings against us from time to time.

In November 2002, Seven Network Limited and C7 Pty Limited (“Seven”) commenced litigation against us and various other parties in relation to the contracts and arrangements between us and some of those other parties relating to the right to broadcast Australian Football League and National Rugby League, the contract between FOXTEL and us for the provision of broadband HFC cable services (the Broadband Cooperation Agreement) and other matters. Seven seeks unspecified damages and other relief, including that these contracts and arrangements are void. Seven also seeks orders which would, in effect, require a significant restructure of the subscription television/ sports rights markets in Australia. The matter is proceeding before the courts but is unlikely to have any material effect on our overall business or financial position.

We do not consider that there are any other current proceedings which could materially adversely affect our overall business or financial position.

Relationship with the Commonwealth of Australia

We have a number of distinct relationships with the Commonwealth, including as shareholder, regulator and customer. The Commonwealth is our controlling shareholder and has special rights and privileges under the Telstra Act. Our relationship with all of our shareholders (including the Commonwealth) is, in general, regulated by the Australian Corporations Act, the ASX Listing Rules and our constitution. Commonwealth departments and independent agencies are also responsible for the regulation of the telecommunications industry generally and Telstra in particular under the Telstra Act, the TPA, the Telecommunications Act and the Telecommunications (Consumer Protection and Service Standards) Act.

The Commonwealth as shareholder

At the end of the fiscal year ended 30 June 2004, the Commonwealth owned approximately 51.0 per cent of our shares. The Telstra Act precludes any reduction in the Commonwealth’s voting rights, paid-up capital or rights to distributions of capital or profit, if any, below a 50.1 per cent interest without amending legislation. The effect of this is that we cannot introduce a dividend reinvestment plan or raise new equity capital in a way that would reduce the Commonwealth’s ownership below this level. There can be no assurance that the Commonwealth would be willing to subscribe for additional shares in us and our ability to raise additional equity capital could be constrained as a result.

In June 2003, the Commonwealth Government announced its intention to proceed with the introduction of legislation to sell the Commonwealth’s remaining 50.1 per cent interest in Telstra. Telstra’s board and management have consistently supported full privatisation of the Company and welcomed the announcement.

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We are required under the Telstra Act to provide the Commonwealth with certain information that we would not generally be required to disclose concurrently, if at all, to other shareholders. This information includes:

  annual provision of our three-year corporate plan;
 
  interim financial statements, if requested by the Communications Minister; and
 
  reports regarding significant proposed events, including corporate restructurings, acquisitions; and
 
  divestitures or joint venture and partnership activities.

We are also required to keep the Communications Minister and the Minister for Finance and Administration generally informed about our operations and to give them such information about our operations as they require. Our management is required to appear before and, with limited exceptions, provide information to Parliamentary committees.

The Communications Minister has the power under the Telstra Act to give us, after consultation with our board of directors, such written directions as appear to the Communications Minister to be necessary in the public interest. To date, no directions have been issued under this power. Our board of directors must ensure that we comply with any such direction. The Communications Minister may not give such directions in relation to the amounts to be charged for work done, or services, goods or information supplied by us. The Communications Minister, however, has some discretionary powers in relation to charges. The Communications Minister also has the power to direct us under the Telecommunications (Consumer Protection and Service Standards) Act. The Telstra Act deems the Commonwealth Auditor-General to have been appointed as our auditor for the purposes of the Australian Corporations Act. The Auditor-General cannot be removed without legislative amendment.

The Commonwealth has the ability to control us. This includes the power to pass any resolution at a shareholders’ meeting requiring a simple majority, which includes the appointment and removal of directors, with the exception of matters upon which the Commonwealth is not permitted to vote under the Australian Corporations Act or applicable listing rules.

The Commonwealth has a set of general policies which apply to partially owned Government business enterprises, which provide significant commercial freedoms in the conduct of their business, subject to the oversight of appropriate Ministers. These general policies are applied principally through the Telstra Act, the Commonwealth Authorities and Companies Act 1997 (Cwth) and our constitution.

The Commonwealth as regulator

We are currently regulated by the Commonwealth and its departments and independent agencies under a number of statutes including:

  the Telstra Act;
 
  the Telecommunications (Consumer Protection and Service Standards) Act 1999;
 
  the TPA; and
 
  the Telecommunications Act.

The Commonwealth’s role as regulator is independent and distinct from its role as shareholder. Like other regulatory regimes, it is unlikely that the current regime will remain static. It will change over time in light of experience and new developments in the industry.

We are also subject to a range of other Commonwealth legislation, some of which does not apply to our competitors. This legislation covers a wide range of areas including administrative law, environmental law and employment related law.

The Commonwealth as customer

The Commonwealth is a major user of our services and we estimate its expenditure on our services in the fiscal year ended 30 June 2004 was approximately A$400 million. The Commonwealth, as a result of telecommunications liberalisation, is increasingly seeking to take advantage of open competition when purchasing telecommunications services.This has resulted, and may continue to result, in a reduction of business being awarded to us.

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Adoption of International Accounting Standards

The Financial Reporting Council (FRC) announced in July 2002 that Australia would adopt International Financial Reporting Standards (IFRS), formerly known as International Accounting Standards, for financial years beginning on or after 1 January 2005. The adoption of IFRS will first be reflected in Telstra’s financial reporting for the half year ending 31 December 2005 and full year ending 30 June 2006.

The transition to IFRS could have material impact on Telstra’s financial position and reported results, however it is not possible to quantify the impact at this time. The company has established a project team to manage the convergence to IFRS.

Capitalisation and indebtedness

The following table shows our capitalisation using amounts calculated in accordance with AGAAP extracted from our audited consolidated financial statements for the fiscal year ended 30 June 2004.

         
    As at 30 June 2004
    (in millions)
    A$
Short-term debt (1)
    3,246  
 
   
 
 
Long-term debt
    2,136  
Telstra bonds (unsecured)
    2,136  
Loans (unsecured)
    6,458  
Cross currency swap hedge
    410  
Finance leases
    10  
 
   
 
 
Total long-term debt
    9,014  
 
   
 
 
Shareholders’ equity
       
Ordinary shares (12,628,359,026 fully paid ordinary shares issued)
    6,073  
Reserves
    (105 )
Retained earnings (3)
    9,391  
Minority interests
    2  
 
   
 
 
Total shareholders’ equity
    15,361  
 
   
 
 
Total capitalisation (2)
    27,621  
 
   
 
 

(1)   Includes the current portion of long-term debt. A$3,239 million of short term debt is unsecured and unguaranteed. A$7 million of finance leases are secured but unguaranteed.
 
(2)   Total capitalisation consists of short-term debt, long-term debt and shareholders’ equity, including minority interests.
 
(3)   On 12 August 2004, we declared a dividend of A$0.13 per ordinary share payable on 29 October 2004.
 
(4)   Except as described above, there has been no material change in the consolidated capitalisation or indebtedness of the Company since 30 June 2004.

On 24 November 2003, we announced the successful completion of our A$l billion off-market share buyback. A total of 238,241,174 shares were bought back at A$4.20 per share, representing 3.71 per cent of the Company’s non-Commonwealth owned issued capital.The A$4.20 buy-back price comprised a fully franked dividend of A$2.70 and a capital component of A$l.50 per share bought back.

Contingent liabilities and contingent assets

We have no significant contingent assets as at 30 June 2004. The details and maximum amounts (where reasonable estimates can be made) are set out below for contingent liabilities as at 30 June 2004. Except as described below, there has been no material change in the contingent liabilities and guarantees of the Company since 30 June 2004.

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Telstra Entity

Common law claims

Certain common law claims by employees and third parties are yet to be resolved. The maximum amount of these contingent liabilities cannot be reasonably estimated. As at 30 June 2004, management believes that the resolution of these contingencies will not have a significant effect on the Telstra Entity’s financial position, results of operations or cash flows.

Indemnities, performance guarantees and financial support

We have provided the following indemnities, performance guarantees and financial support through the Telstra Entity as follows:

  Indemnities to financial institutions to support bank guarantees to the value of A$350 million (2003: A$276 million) in respect of the performance of contracts.
 
  Indemnities to financial institutions in respect of the obligations of our controlled entities. The maximum amount of our contingent liabilities for this purpose was A$207 million (2003: A$249 million).
 
  Financial support for certain controlled entities to the amount necessary to enable those entities to meet their obligations as and when they fall due. The financial support is subject to conditions including individual monetary limits totalling A$36 million (2003: A$7 million) and a requirement that the entity remains our controlled entity.
 
  Guarantee of the performance of joint venture entities under contractual agreements to a maximum amount of A$213 million (2003: A$247 million).
 
  Guarantee of the performance of a third party for lease payments to be made by the third party, on our behalf, over the remaining terms of the finance leases (average 12 years). The lease payments over the remaining period of the lease amount to A$981 million (US$675 million) (2003: A$l,042 million (US$698 million)).
 
  During the fiscal year ended 30 June 1998, we resolved to provide our associated entity, IBM Global Services Australia Limited (IBMGSA), with guarantees issued on a several basis up to A$210 million as a shareholder of IBMGSA. We issued a guarantee of $68 million on behalf of IBMGSA during the fiscal year ended 30 June 2000. On 28 August 2003, we sold our shareholding in this entity. The A$68 million guarantee is provided to support service contracts entered into by IMBGSA and third parties, and was made with IBMGSA bankers, or directly to IMBGSA customers. As at 30 June 2004, the guarantee has still been provided and A$142 million (2003: A$142 million) of the A$210 million guarantee facility remains unused. Upon sale of our shareholding in IBMGSA and under the deed of indemnity between shareholders, our liability under their performance guarantees has been indemnified for all guarantees that were in place at the time of sale. Therefore, the overall net exposure to any loss associated with a claim has effectively been off-set.
 
  Indemnities to Telstra Growthshare Pty Ltd for all liabilities, costs and expenses incurred by the trustee in the execution of the powers vested in it. These indemnities are currently insignificant to the Telstra Entity’s financial position, the results of operations or cash flows.

Controlled entities

Indemnities provided by our controlled entities

In the fiscal year ended 30 June 2004 and fiscal 2003, our controlled entities had no significant outstanding indemnities in respect of obligations to financial institutions and corporations.

Other

FOXTEL minimum subscriber guarantees

The Telstra Entity and its partners, News Corporation Limited and Publishing and Broadcasting Limited, and Telstra Media Pty Ltd and its partner, Sky Cable Pty Ltd, have entered into agreements related to pay television

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programming with various parties. These involve commitments for minimum subscriber fees.

As we are subject to joint and several liability in relation to agreements entered into by the FOXTEL partnership, we would be contingently liable if our partners in this relationship failed to meet any of their obligations. As a result, our contingent liabilities arising from the above agreements are $2,075 million (2003: $2,209 million).

FOXTEL Equity Contribution Deed (ECD)

On 9 January 2004, FOXTEL entered into a $550 million bank facility arrangement to fund its full digital conversion and launch of new digital services. As part of this arrangement, we and FOXTEL’s other ultimate shareholders, News Corporation Limited and Publishing and Broadcasting Limited, entered into an ECD. Under the ECD, FOXTEL is required to call on a maximum of $200 million in equity contributions in certain specified circumstances as necessary to avoid default of a financial covenant. These equity contributions are based on ownership interests and, as a result, our maximum contingent liability is $100 million.

We have no joint or several liability relating to our partners contributions under the ECD. The ECD expires on 30 April 2009.

Reach Ltd working capital facility

On 17 June 2004, Telstra, together with our co-shareholder PCCW Limited (PCCW), bought a loan facility previously owed to a banking syndicate by our 50% owned joint venture Reach Ltd and its controlled entity Reach Finance Ltd (Reach). As part of this arrangement, the shareholders also agreed to provide a US$50m working capital facility to Reach. Under the facility, Reach is entitled to request from Telstra, a maximum of US$25 million to assist in meeting ongoing operational requirements. Drawdowns under this facility must be repaid at the end of each interest period as agreed between the parties and the loan must be fully repaid by 31 December 2007.The applicable interest rate is LIBOR plus 2.5%. As at 30 June 2004, Reach has not made any drawdown under this facility.

We have no joint or several liability relating to PCCW’s US$25 million share of the working capital facility.

Selected Financial Information

This section contains certain information extracted from our audited consolidated financial statements for fiscal 2000 to 2004.

The table below includes historical profit and loss information extracted from our audited statutory financial statements adjusted where necessary to conform with presentation in the fiscal year ended 30 June 2004.

Financial data is derived from our audited consolidated financial statements and accompanying notes to our financial statements, which were prepared in accordance with AGAAP.

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Financial data

                                         
    Year ended 30 June    
    2004   2003   2002   2001   2000
    (in millions, except per share amounts)    
    A$   A$   A$   A$   A$
Statement of Financial Performance Data
                                       
Revenue from ordinary activities
    21,335       21,700       20,928       23,086       20,567  
Expenses from ordinary activities (excluding depreciation, amortisation and borrowing costs)(3)
    11,105       12,446       11,319       13,149       11,942  
Borrowing costs
    767       879       896       769       630  
Depreciation and amortisation
    3,615       3,447       3,267       2,871       2,646  
Profit before income tax expense
    5,848       4,928       5,446       6,297       5,349  
Net profit
    4,117       3,394       3,650       4,061       3,673  
Net profit available to Telstra Entity shareholders
    4,118       3,429       3,661       4,058       3,677  
Earnings per share (1)
    0.32       0.27       0.29       0.32       0.29  
Earnings per ADS (1)
    1.60       1.35       1.42       1.58       1.43  
Dividends provided for or paid (2)
    3,186       3,345       2,831       2,445       2,316  
Dividends per share (1)
    0.26       0.27       0.22       0.19       0.18  
Dividends per ADS (1)
    1.30       1.35       1.10       0.95       0.90  
Statement of Financial Position Data (at year end)
                                       
Total assets
    34,993       35,599       38,219       38,003       30,578  
Current interest-bearing liabilities
    3,246       1,323       1,896       2,604       3,316  
Non-current interest-bearing liabilities
    9,014       11,232       12,481       11,915       6,744  
Shareholders’ equity/net assets
    15,361       15,422       14,106       13,722       11,602  
Revenue from ordinary activities comprises:
                                       
Sales revenue
    20,737       20,495       20,196       18,679       19,343  
Interest received/receivable
    55       84       126       103       62  
Revenue from sale of assets/investments
    330       859       302       3,303       842  
Dividends revenue
    1       1       1       16       12  
Miscellaneous revenue
    212       261       303       985       308  
 
   
 
     
 
     
 
     
 
     
 
 
 
    21,335       21,700       20,928       23,086       20,567  
 
   
 
     
 
     
 
     
 
     
 
 

(1)   Calculated based on the weighted average number of issued ordinary shares that were outstanding during the fiscal year and, in the case of ADS, calculations, based on a ratio of five shares per ADS. As at 30 June 2004, we had issued ordinary shares of 12,628,359,026 after completing a share buy-back during the fiscal year ended 30 June 2004 of 238,241,174 ordinary shares. For each of the other years, the fiscal year ended 30 June 2000 to the fiscal year ended 30 June 2003, we had 12,866,600,200 issued ordinary shares at the end of each year. Basic earnings per share for each year was the same as diluted earnings per share.
 
(2)   During the fiscal year ended 30 June 2004, we paid dividends of A$3,186 million, being the previous year’s final dividend of A$1,544 million and the fiscal year ended 30 June 2004 interim dividend of A$11,642 million.
 
(3)   Includes our share of equity accounted net losses of joint venture and associates.

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Glossary

1xRTT (One Times Radio Transmission Technology): a 3G development of CDMA technology for high speed packet switched data

2.5G: technology designed to expand the bandwidth and data handling capacity of existing mobile telephony systems such as GSM using GPRS

3G: third generation technology designed to further expand the bandwidth and functionality of existing mobile telephony systems beyond 2.5G

ACA: Australian Communications Authority

ACCC: Australian Competition and Consumer Commission

Access line: a fixed or wireless local access connection between a customer’s premises and a carrier’s local switch

ACIF: Australian Communications Industry Forum

ACT: Australian Capital Territory

ADS: American depositary share

ADSL (Asymmetric Digital Subscriber Line): a technology for transmitting digital information at a high bandwidth on existing phone lines

AGAAP: generally accepted accounting principles in Australia

ARPANSA (Australian Radiation Protection and Nuclear Safety Agency): a Commonwealth Government agency responsible for protecting the health and safety of people and the environment from the harmful effects of radiation

ASX: Australian Stock Exchange Limited

ATM (Asynchronous Transfer Mode): a high bandwidth, low delay technology for transmitting voice, data and video signals

Broadband network: a network to support subscription television and online services

Carriage service provider: a person that supplies a telecommunications service to the public using Carrier network infrastructure

Carrier: a licensed owner of certain specified transmission infrastructure that is used to supply telecommunications carriage services to the public; any person holding a carrier licence

CDMA (Code Division Multiple Access): a mobile telephone system based on digital transmission

Churn (where expressed as a rate): the rate at which subscribers to a service disconnect from the service. Churn is usually expressed as total disconnects for a period divided by the average number of customers for that period

Churn (where expressed as an activity): the transfer of a customer’s telecommunications service from one supplier to another. In the case of a transfer involving a resale arrangement, no disconnection occurs and a churn relates to a change in the legal entity responsible for a telecommunications service or account

Communications Minister: the Commonwealth Minister for Communications, Information Technology and the Arts

Commonwealth: Commonwealth of Australia

Corporations Act and Australian Corporations Act: Corporations Act 2001 (Cwth)

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CSG: customer service guarantee

CSL: Hong Kong CSL Limited

DDSO: digital data service obligation

Declared Services: a particular telecommunications service, or other service that facilitates the supply of services, that is subject to the regulated access regime. The ACCC has the responsibility for determining declared services, based on public inquiries

EFTPOS: electronic funds transfer at point of sale

EME: electromagnetic energy

Frame relay: a packet switching technology for voice, data and video signals which uses packets of varying length, or frames. Frame relay can be used with any data protocol

Government: the Government of the Commonwealth of Australia

GPRS (General Packet Radio Service): a service that will allow compatible mobile phones and mobile data devices to access internet and other data networks on a packet basis. The devices can remain connected to the net and send or receive data information and e-mail at any time

GSM (Global System for Mobile Communications): a mobile telephone system based on digital transmission

HFC: hybrid-fibre coaxial

IN: intelligent network

IP: internet protocol

ISDN (Integrated Services Digital Network): a digital service providing switched and dedicated integrated access to voice, data and video

ISP (Internet Service Provider): an internet service provider provides the link between an end user and the internet by means of a dial-up or broadband service. An ISP is also likely to provide help desk, web hosting and e-mail services to the end user. An ISP may connect to the internet via their own backbone or via services acquired from an internet access provider

LAN (local area network): a short distance data communications network used to link computers and other equipment

Number portability: the ability of end users to keep their telephone number when they change their telephone service provider

Preselection: the ability of a customer to choose a service provider to provide a basket of services including national and international long distance and fixed to mobile services. Preselection is on a “permanent” basis when the customer selects a provider for all calls placed without an override code

PSTN (Public Switched Telephone Network): our national fixed network delivering basic and enhanced telephone service

REACH: Reach Ltd, a 50:50 joint venture with PCCW Limited

SDN: switched data network

SMEs: Small and medium sized enterprises

SMS: short messaging service

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TCW: Telstra Country Wide

Telecommunications Act: Telecommunications Act 1997 (Cwth)

Telstra:Telstra Corporation Limited and its controlled entities as a whole

Telstra: a registered trade mark of the Telstra Entity

Telstra Act: Telstra Corporation Act 1991 (Cwth)

Telstra Entity: Telstra Corporation Limited

TIO:Telecommunications Industry Ombudsman

TPA: Trade Practices Act 1974 (Cwth)

TSLRIC: total service long run incremental cost

ULL (Unconditioned Local Loop): one or more twisted copper pairs between the exchange and the network boundary at a customer’s premises

US: United States of America

USO (Universal Service Obligation): obligation imposed on carriers to ensure that standard telecommunications services are reasonably available to all persons in the universal service area

WAN: wide area network

WAP: wireless application protocol

WDM: wave division multiplexing

WHO: World Health Organisation

Wireless Local Loop: a range of radio technologies used to provide fixed access to customers in lieu of copper

TM: Trade Mark of Telstra Corporation Limited ABN 33 051 775 556

®: Registered Trade Mark of Telstra Corporation Limited ABN 33 051 775 556

^: Iridium is a registered Trade Mark of Iridium Satellite LLC

#: RiskMetrics is a registered Trade Mark of Benfield Greig Australia Pty Ltd

*: CHESS is a registered Trade Mark of McDonnell Information Systems Group Plc

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Terms and Conditions of the Notes

             
Contents        
1
  Introduction     67  
2
  Form     68  
3
  Denomination     68  
4
  Currency     68  
5
  Status     69  
6
  Negative pledge     69  
7
  Title     69  
8
  Title to Australian and New Zealand Domestic Notes     70  
9
  Transfers of Australian and New Zealand Domestic Notes     71  
10
  Fixed Rate Notes     71  
11
  Floating Rate Note and Variable Interest Notes     72  
12
  Dual Currency Notes     74  
13
  Partly Paid Notes     74  
14
  General provisions applicable to interest     75  
15
  Redemption     75  
16
  Payments     78  
17
  Payments in respect of Definitive Bearer Notes     79  
18
  Payments in respect of Global Notes     80  
19
  Payments in respect of Australian Domestic Notes and New Zealand Domestic Notes     81  
20
  Taxation     82  
21
  Time limit for claims     83  
22
  Events of Default     83  
23
  Agents     85  
24
  Replacement of lost or damaged Notes and Coupons     85  
25
  Meetings of Noteholders     86  
26
  Variation     86  
27
  Further issues     87  
28
  Notices to Noteholders     87  
29
  Redenomination, renominalisation and reconventioning     88  
30
  Governing law and jurisdiction     89  
31
  Third party rights     89  
32
  Interpretation     90  

The following are the terms and conditions which, as supplemented, amended and/or replaced by the relevant Pricing Supplement, will be endorsed on each Note in definitive bearer form, or incorporated by reference in or otherwise apply to each Note in registered form, issued under the Program. The terms and conditions applicable to any notes in global form will differ from those terms and conditions which would apply to the Note were it in definitive form to the extent described under“Summary of provisions of Euro Notes while in Global Form” below.

Part 1 Introduction

1      Introduction
 
1.1   Program

Telstra Corporation Limited (ABN 33 051 775 556) (“Issuer”) has established a debt issuance program for the issuance of up to euro 8,000,000,000 (or equivalent in other currencies) in aggregate principal amount of Notes. This limit may be increased from time to time.

1.2   Pricing Supplement

Notes issued under the Program are issued in Series. Each Series may comprise one or more Tranches having one or more issue dates and on terms otherwise identical (other than in respect of the first payment of interest). Each Tranche is the subject of the Pricing Supplement which supplements, amends or replaces these Conditions. In the event of any inconsistency between these Conditions and the relevant Pricing Supplement, the relevant Pricing Supplement prevails.

1.3   Issue documentation

Subject to applicable Directives, the Issuer may issue Notes under the Program in any applicable country including Australia, New Zealand and countries in Europe and Asia (but not the United States). Notes issued in bearer form into capital markets outside Australia, New Zealand and the United States will be issued under the Euro Fiscal Agency Agreement and have the benefit of the Deed of Covenant. Notes issued in registered form into the Australian and New Zealand capital markets will be issued under the Australian Note Deed Poll and the New Zealand Note Deed Poll respectively. Notes issued in other jurisdictions outside the United States will be made pursuant to such documentation as the Issuer considers appropriate and in agreement with the Program Documents and relevant Directives.

1.4   The Notes

All subsequent references in these Conditions to “Notes” are to the Notes which are the subject of the relevant Pricing Supplement. Copies of the relevant Pricing Supplement are available for inspection by

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Noteholders during normal business hours at the Specified Office of the Issuer or the relevant Agent.

1.5   Summaries

Certain provisions of these Conditions are summaries of the Euro Fiscal Agency Agreement, the Australian Registry Services Agreement, the New Zealand Registry Services Agreement and other Program Documents and are subject to their detailed provisions. The Noteholders and Couponholders are bound by, and are taken to have notice of, all the provisions of the relevant Agency Agreement applicable to them. A copy of the relevant Agency Agreement is available for inspection by Noteholders during normal business hours at the Specified Offices of each of the Issuer and the relevant Agents.

1.6   Interpretation

Defined terms and interpretation provisions are set out in Condition 32 (“Interpretation”).

Part 2 Form, Denomination and Title

2      Form
 
2.1   Bearer or registered

The Notes are issued as Bearer Notes or Registered Notes as specified in the applicable Pricing Supplement.

2.2   Definitive Bearer Notes
 
    Definitive Bearer Notes are serially numbered and (other than in the case of Zero Coupon Notes) are issued:

(a)   with Coupons attached;
 
(b)   if specified in the relevant Pricing Supplement, with Talons for further Coupons attached; and
 
(c)   if repayable in instalments, with Receipts for the payment of the instalments of principal (other than the final instalment) attached.

2.3   Registered Notes and Global Notes

Registered Notes and Global Notes do not have Coupons, Talons or Receipts attached on issue.

2.4   Zero Coupon Notes

In these Conditions in relation to Zero Coupon Notes, references to interest (other than in relation to interest due after the Maturity Date), Coupons, Couponholders and Talons are not applicable.

2.5   Exchange of Bearer Notes and Registered Notes not permitted

Bearer Notes may not be exchanged for Registered Notes and vice versa.

3      Denomination

The Notes may be issued (in the case of Bearer Notes) in one or more Specified Denominations and (in the case of Registered Notes) must be issued in a single Specified Denomination.

Notes of one Specified Denomination may not be exchanged for Notes of another Specified Denomination.

4   Currency

The Notes may be denominated in any Specified Currency, subject to compliance with all applicable legal, regulatory and central bank requirements.

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5      Status
 
5.1   Status of the Notes

The Notes constitute direct, unsubordinated and (subject to Condition 6 (“Negative Pledge”)) unsecured obligations of the Issuer.

5.2   Ranking of Notes

The Notes rank equally among themselves and at least equally with all other unsecured and unsubordinated obligations of the Issuer, except for liabilities mandatorily preferred by law.

6      Negative pledge
 
6.1   Negative pledge

So long as any Notes of any Series remain Outstanding the Issuer must not create or permit to subsist any Security Interest upon the whole or any part of its present or future property or assets to secure any:

(a)   Relevant Indebtedness; or
 
(b)   guarantee by the Issuer of Relevant Indebtedness of third parties, unless in each case:

(i)   at the same time or prior thereto it secures the Notes equally and rateably with that Relevant Indebtedness; or
 
(ii)   granting or procuring to be granted such other Security Interest in respect of its obligations under all Notes of all Series as may be approved by an Extraordinary Resolution of the Noteholders.

6.2   Associated definitions

In Condition 6.1:

Relevant Indebtedness means any obligation in respect of moneys borrowed or raised which is in the form of or evidenced by any note, bond, debenture, or other similar debt instruments which is, or are capable of being, listed, quoted, ordinarily dealt in or traded on any recognised stock exchange, over the counter or other securities markets.

Security Interest means any mortgage, charge, pledge, lien or other security interest (other than one arising by operation of law).

7      Title
 
7.1   Scope of this condition

This Condition 7 (“Title”) does not apply to Australian Domestic Notes or New Zealand Domestic Notes.

7.2   Bearer Notes

Title to Bearer Notes, Receipts and Coupons passes by delivery.

7.3   Recognition of interests

Subject to Condition 7.4 (“Global Notes”), and except as otherwise required by law, the Issuer and the Euro Fiscal Agent must treat the bearer of any Bearer Note, Receipt or Coupon as the absolute owner of the Bearer Note, Receipt or Coupon.

This Condition applies whether or not a Note is overdue and despite any notice of ownership or writing on a Note or notice of any previous loss or theft of it.

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7.4   Global Notes

For so long as a Note is represented by a Global Note held on behalf of a common depositary for Euroclear and Clearstream, Luxembourg, the Issuer and the Euro Fiscal Agent must treat:

(a)   for the purposes of payment of principal or interest on the principal amounts of those Notes, the bearer of the relevant Global Note as the holder of the principal amount of those Notes in accordance with and subject to the terms of the relevant Global Note; and
 
(b)   for all other purposes, each person (other than Euroclear or Clearstream, Luxembourg) who is for the time being shown in the records of Euroclear or of Clearstream, Luxembourg as the holder of a particular principal amount of a Global Note as the holder of the principal amount of those Notes.

Any certificate or other document issued by Euroclear or Clearstream, Luxembourg as to the principal amount of Global Notes standing to the account of any person is conclusive and binding for all purposes, except in the case of manifest error.

8      Title to Australian and New Zealand Domestic Notes
 
8.1   Defined terms

In this Condition 8, “Note” means an Australian Domestic Note or a New Zealand Domestic Note, as the case may be.

8.2   Registered form

Each Note takes the form of an entry in the Register. No certificate will be issued in respect of it, unless the Issuer determines that certificates should be made available or that they are required by law.

8.3   Effect of entries in Register

Each entry in the Register in respect of a Note constitutes:

(a)   a separate and individual acknowledgment to the Noteholder by the Issuer of the indebtedness of the Issuer to that Noteholder;
 
(b)   an unconditional and irrevocable undertaking by the Issuer to the Noteholder to make all payments of principal and interest in respect of the Note in accordance with these Conditions; and
 
(c)   an entitlement to the other benefits given to the Noteholders under these Conditions in respect of the relevant Note.

8.4   Register conclusive as to ownership

Entries in the Register in relation to a Note constitute conclusive evidence that the person so entered is the absolute owner of the Note, subject to correction for fraud or error.

8.5   Non-recognition of interests

Except as required by law, neither the Issuer nor the Registrar is required to recognise:

(a)   a person as holding a Note on any trust; or
 
(b)   any other interest in any Note or any other right in respect of a Note except an absolute right of ownership in the registered holder, whether or not it has notice of the interest or right.

8.6   Joint holders

Where two or more persons are entered in the Register as the joint holders of a Note then they are taken to

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hold the Note as joint tenants with rights of survivorship, but the Issuer is not bound to register more than four persons as joint holders of a Note.

Part 3 Transfers

9      Transfers of Australian and New Zealand Domestic Notes
 
9.1   Defined terms

In this Condition 9, “Note” means an Australian Domestic Note or a New Zealand Domestic Note, as the case may be.

9.2   Transfers in whole

Notes may be transferred in whole but not in part.

9.3   Compliance with laws

Notes may only be transferred if:

(a)   in the case of Australian Domestic Notes, the aggregate consideration payable by the transferee at the time of transfer is at least A$500,000 (disregarding moneys lent by the transferor or its associates) or the offer or invitation giving rise to the transfer does not constitute an offer or invitation for which disclosure is required to be made to investors pursuant to Part 6D.2 of the Corporations Act; and
 
(b)   the transfer complies with any other applicable Directives.

9.4   Transfer procedures

Unless Notes are entered in the Austraclear System or the Austraclear New Zealand System, as the case may be, application for the transfer of Notes must be made by the lodgment of a transfer form with the Registrar. Transfer forms are available from the Registrar. Each form must be:

(a)   duly completed;
 
(b)   accompanied by any evidence as the Registrar may require to prove the title of the transferor or the transferor’s right to transfer the Note; and
 
(c)   signed by both the transferor and the transferee.

Notes entered in the Austraclear System or the Austraclear New Zealand System, are transferable only in accordance with the Austraclear Regulations or the Austraclear New Zealand Regulations, as the case may be.

Part 4 Interest

10      Fixed Rate Notes
 
10.1   Application

  This Condition 10 (“Fixed Rate Notes”) applies to the Notes only if the relevant Pricing Supplement states that it applies.

10.2   Interest on Fixed Rate Notes

Each Fixed Rate Note bears interest on its outstanding principal amount (or, if it is a Partly Paid Note, as specified in Condition 13.2 (“Interest Rate”)) from (and including) the Interest Commencement Date at the Interest Rate. Interest is payable in arrears on each Interest Payment Date, subject as provided in Condition 16.4 (“Payments on business days”).

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10.3   Fixed Coupon Amount

Except as provided in the applicable Pricing Supplement, the amount of interest payable on each Interest Payment Date in respect of the Interest Period ending on that date will amount to the Fixed Coupon Amount and, if the Notes are in more than one Specified Denomination, will amount to the Fixed Coupon Amount for the relevant Specified Denomination.

10.4   Calculation of interest payable

The amount of interest payable in respect of each Note for any period for which a Fixed Coupon Amount is not specified is calculated by applying the Interest Rate to the principal amount of the Notes, multiplying the product by the relevant Day Count Fraction.

11   Floating Rate Note and Variable Interest Notes
 
11.1   Application

This Condition 11 (“Floating Rate Note and Variable Interest Notes”) applies to the Notes only if the relevant Pricing Supplement states that it applies.

11.2   Interest on Floating Rate Notes and Variable Interest Notes

 Each Floating Rate Note and Variable Interest Note bears interest on its outstanding principal amount (or, if it is a Partly Paid Note, the amount paid up) from (and including) the Interest Commencement Date at the Interest Rate. Interest is payable in arrear:

(a)   on each Interest Payment Date; or
 
(b)   if no Interest Payment Date is specified in the relevant Pricing Supplement, each date which falls the number of months or other period specified as the Specified Period in the applicable Pricing Supplement after the preceding Interest Payment Date, or, in the case of the first Interest Payment Date, after the Interest Commencement Date, subject, in each case, as provided in Condition 16.4 (“Payments on business days”).

11.3   Interest Rate

The Interest Rate payable in respect of a Floating Rate Note and Variable Interest Notes must be determined in the manner specified in the applicable Pricing Supplement.

11.4   ISDA Determination

If ISDA Determination is specified in the relevant Pricing Supplement as the manner in which the Interest Rate is to be determined, the Interest Rate applicable to the Notes for each Interest Period will be the sum of the Margin and the relevant ISDA Rate. For the purposes of this condition, “ISDA Rate” for an Interest Period means a rate equal to the Floating Rate that would be determined by the Calculation Agent under an interest rate swap transaction if the Calculation Agent were acting as Calculation Agent for that interest rate swap transaction under the terms of an agreement incorporating the ISDA Definitions and under which:

(a)   the Floating Rate Option is as specified in the relevant Pricing Supplement;
 
(b)   the Designated Maturity is a period specified in the relevant Pricing Supplement; and
 
(c)   the relevant Reset Date is either:

(i)   if the relevant Floating Rate Option is for a currency other than Sterling, the second London business day before the first day of that Interest Period; or
     
(ii)   in any other case, as specified in the relevant Pricing Supplement.

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For the purposes of this definition, “Floating Rate”,“Calculation Agent”, “Floating Rate Option”, “Designated Maturity” and “Reset Date” have the meanings given to those terms in the ISDA Definitions.

11.5   Screen Rate Determination

If Screen Rate Determination is specified in the relevant Pricing Supplement as the manner in which the Interest Rate is to be determined, the Interest Rate applicable to the Notes for each Interest Period will be the quotation offered for the Reference Rate appearing on the Relevant Screen Page at the Relevant Time. However:

(a)   if there is more than one offered quotation displayed on the Relevant Screen Page at the Relevant Time on the Interest Determination Date, the Screen Rate is the rate calculated by the Calculation Agent as the arithmetic mean of the offered quotations. If there are more than five offered quotations, the Calculation Agent must exclude the highest and lowest quotations (or, in the case of equality, one of the highest and one of the lowest quotations) from its calculation; or

(b)   if an offered quotation is not displayed by the Relevant Time on the Interest Determination Date or if it is displayed but there is an obvious error in that rate, Screen Rate means:

(i)   the rate the Calculation Agent calculates as the arithmetic mean of the Reference Rates that each Reference Bank quoted to the leading banks in the Relevant Financial Centre at the Relevant Time on the Interest Determination Date; or
 
(ii)   where the Calculation Agent is unable to calculate a rate under sub-paragraph (b)(i) because it is unable to obtain the necessary number of quotes, the rate the Calculation Agent calculates is the arithmetic mean of the rates (being the nearest equivalent to the Reference Rate) in respect of an amount that is representative for a single transaction in that market at that time quoted by two or more institutions chosen by the Calculation Agent in the Relevant Financial Centre at the Relevant Time on the date on which those banks would customarily quote those rates for a period commencing on the first day of the Interest Period to which the relevant Interest Determination Date relates for a period equivalent to the relevant Interest Period to leading banks carrying on business in the Relevant Financial Centre in good faith at approximately ll:00am on that day and in an amount that is representative for a single transaction in the market at that time; or

(c)   if the relevant Pricing Supplement specifies an alternate method for the determination of the Screen Rate Determination, then that alternate method will apply.

11.6   Index Linked Interest Notes

If the Index Linked Interest Note Provisions are specified in the relevant Pricing Supplement as being applicable, the Interest Rate(s) applicable to the Notes for each Interest Period will be determined in the manner specified in the relevant Pricing Supplement.

11.7   Maximum or Minimum Interest Rate

If the relevant Pricing Supplement specifies a Maximum Interest Rate or Minimum Interest Rate for any Interest Period, then the Interest Rate for that Interest Period must not be greater than the maximum, or be less than the minimum, so specified.

11.8   Calculation of Interest Rate and interest payable

The Calculation Agent must, as soon as practicable on or after determining the Interest Rate in relation to each Interest Period, calculate the amount of interest payable for the relevant Interest Period in respect of the outstanding principal amount of each Floating Rate Note and Variable Interest Note. The amount of interest payable must be calculated by multiplying the product of the Interest Rate for that Interest Period and the outstanding principal amount by the applicable Day Count Fraction.

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11.9   Calculation of other amounts

If the relevant Pricing Supplement specifies that any other amount is to be calculated by the Calculation Agent, the Calculation Agent must, as soon as practicable after the time or times at which any such amount is to be determined, calculate the relevant amount. The relevant amount must be calculated by the Calculation Agent in the manner specified in the relevant Pricing Supplement.

11.10   Notification of Interest Rate, interest payable and other items

The Calculation Agent must notify the Issuer, the relevant Registrar, the relevant Agent and the relevant Noteholders and any stock exchange or other relevant authority on which the relevant Floating Rate Note or Variable Interest Notes are listed as soon as possible of:

(a)   each Interest Rate, the amount of interest payable and each other amount, item or date calculated or determined by it together with the relevant Interest Payment Date; and
 
(b)   any amendment to any amount, item or date referred to in paragraph (a) arising from any extension or reduction in any relevant Interest Period or calculation period.

The Calculation Agent must give notice under this Condition 11.10 as soon as practicable after such determination but (in the case of each Interest Rate, the amount of interest payable and Interest Payment Date) in any event not later than the fourth day of the relevant Interest Period. Notice must also be given promptly to Noteholders.

The Calculation Agent may amend any amount, item or date (or make appropriate alternative arrangements by way of adjustment) as a result of the extension or reduction of the Interest Period without prior notice but must notify each stock exchange or other relevant authority on which the relevant Floating Rate Notes or Variable Interest Notes are listed and the Noteholders after doing so.

11.11   Determination final

The determination by the Calculation Agent of all amounts, rates and dates falling to be determined by it under these Conditions (including the Interest Rate for any Interest Period and the amount of interest payable for any Interest Period in respect of any Note) is, in the absence of manifest error, final and binding on the Issuer, each Noteholder, the relevant Registrar, the relevant Agent and the Calculation Agent.

12      Dual Currency Notes
 
12.1   Application

This Condition 12 (“Dual Currency Notes”) applies to the Notes only if the relevant Pricing Supplement states that it applies.

12.2   Interest Rate

If the rate or amount of interest falls to be determined by reference to an exchange rate, the rate or amount of interest payable must be determined in the manner specified in the applicable Pricing Supplement.

13      Partly Paid Notes
 
13.1   Application

This Condition 13 (“Partly Paid Notes”) applies to the Notes only if the relevant Pricing Supplement states that it applies.

13.2   Interest Rate

In the case of Partly Paid Notes (other than Partly Paid Notes which are Zero Coupon Notes), interest accrues on the paid up principal amount of those Notes as specified in the applicable Pricing Supplement.

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14      General provisions applicable to interest
 
14.1   Late payment of Notes (other than Zero Coupon Notes)

Interest ceases to accrue as from the due date for redemption of a Note (other than a Zero Coupon Note) unless upon due presentation (in the case of a Bearer Note) or demand (in the case of a Registered Note) payment of the Redemption Amount is not made, in which case interest continues to accrue on it (both before and after any demand or judgment) at the rate then applicable to the outstanding principal amount of the Note or any other default rate specified in the relevant Pricing Supplement until the date whichever is the earlier of:

(a)   the date on which the relevant payment is made to the relevant Noteholder; or
 
(b)   the seventh day after the date on which the relevant Paying Agent has notified the Noteholders that it has received all sums due in respect of the Notes up to such day (except to the extent that there is any subsequent default in payment).

14.2   Late payment of Zero Coupon Notes

If the Redemption Amount payable in respect of any Zero Coupon Note is not paid when due, the Redemption Amount is an amount equal to the sum of:

(a)   the Reference Price; and
 
(b)   the product of the Accrual Yield (compounded annually) being applied to the Reference Price from (and including) the Issue Date to (but excluding) whichever is the earlier of:

(i)   the day on which all sums due in respect of such Note up to that day are received by or on behalf of the relevant Noteholder; and
 
(ii)   the day on which the Principal Paying Agent has notified the Noteholders that it has received all sums due in respect of the Notes up to such day (except to the extent that there is any subsequent default in payment).

14.3   Rounding

For the purposes of any calculations required under these Conditions (unless otherwise specified in these Conditions or the relevant Pricing Supplement):

(a)   all percentages resulting from the calculations must be rounded, if necessary, to the nearest one hundred-thousandth of a percentage point (with 0.000005 per cent, being rounded up to 0.00001 per cent.);
 
(b)   all amounts denominated in any currency used in or resulting from such calculations will be rounded to the nearest two decimal places in such currency, with 0.005 being rounded upwards (save in the case of Japanese Yen which will be rounded down to the nearest Yen);
 
(c)   all figures must be rounded to five significant figures (with halves being rounded up); and
 
(d)   all amounts that are due and payable must be rounded to the nearest sub-unit (with halves being rounded up). In this Condition 14.3, “sub-unit” means, in the case of any currency other than euro, the lowest amount of that currency available as legal tender in the country of that currency and, in the case of euro, means one cent.

Part 5 Redemption and purchase

15      Redemption
 
15.1   Scheduled redemption

Each Note is redeemable by the Issuer on the Maturity Date at its Final Redemption Amount unless:

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(a)   the Note has been previously redeemed; or
 
(b)   the Note has been purchased and cancelled; or
 
(c)   the Pricing Supplement states that the Note has no fixed maturity date.

15.2   Early redemption for taxation reasons

The Issuer may redeem the Notes in a Series in whole (but not in part) before their Maturity Date at their Early Redemption Amount (Tax) if the Issuer is required under Condition 20.2 (“Withholding Tax”) to increase the amount of a payment in respect of a Note.

However, the Issuer may only do so:

(a)   if the Issuer has given at least 30 days’ (and no more than 60 days’) notice to the Principal Paying Agent and the Noteholders (which notice is irrevocable); and
 
(b)   if, before the Issuer gives the notice under paragraph (a), the Principal Paying Agent has received:

(i)   a certificate signed by two authorised officers of the Issuer; and
 
(ii)   an opinion of independent legal advisers of recognised standing in the jurisdiction of incorporation of the Issuer,

that the Issuer would be required under Condition 20.2 (“Withholding Tax”) to increase the amount of the next payment due in respect of the Notes of that Series; and

(c)   if the Notes are Fixed Rate Notes, no notice of redemption may be given 90 days prior to the earliest date on which the Issuer would be obliged to pay the additional amounts of a payment in respect of the Notes then due; and
 
(d)   if the Notes to be redeemed are Floating Rate Notes or Variable Interest Notes:

(i)   the proposed redemption date is an Interest Payment Date; and
 
(ii)   no notice of redemption may be given more than 60 days prior to the Interest Payment Date occurring immediately before the earliest date on which the Issuer would be obliged to pay the additional amounts of a payment in respect of the Notes were then due.

15.3   Early redemption at the option of the Issuer (Issuer call)

If the Pricing Supplement states that the Issuer may redeem all or some of the Notes before their Maturity Date under this Condition 15.3, the Issuer may redeem so many of the Notes specified in the Pricing Supplement at their Early Redemption Amount (Call).

However, the Issuer may only do so if:

(a)   the Issuer has given at least 30 days’ (and no more than 60 days’) (or any other period specified in the relevant Pricing Supplement) notice to the Principal Paying Agent and the Noteholders; and
 
(b)   the proposed redemption date is an Early Redemption Date (Call).

If only some of the Notes in the Series are to be redeemed, the Notes to be redeemed (“Redeemed Notes”) will be selected no later than 30 days before the date fixed for redemption (“Selection Date”):

(i)   in the case of Redeemed Notes represented by Definitive Bearer Notes, individually by lot in such European city as the Euro Fiscal Agent specifies or identified in such other manner or in such other place as the Euro Fiscal Agent may approve and deem to be appropriate and fair;

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(ii)   in the case of Redeemed Notes represented by a Global Note, in accordance with the rules of the relevant Clearing System; and
 
(iii)   in the case of Australian Domestic Notes and New Zealand Domestic Notes, in such manner as may be fair and reasonable in the circumstances, taking account of prevailing market practices and the need to ensure that the prepaid amount of any redeemed Notes must be an integral multiple of the Specified Denomination,

subject always to compliance with applicable laws and the requirements of any relevant listing authority, stock exchange and/or quotation system.

In the case of Redeemed Notes represented by Definitive Bearer Notes, a list of the serial numbers of such Redeemed Notes will be published in accordance with Condition 28.l(a) not less than 15 days (or such shorter period as is specified in the applicable Pricing Supplement) before the date fixed for redemption.

No exchange of the relevant Global Note is permitted during the period from (and including) the Selection Date to (and including) the date fixed for redemption under this Condition 15.3. The Issuer must notify the Noteholders of this restriction at least five days (or such shorter period as is specified in the relevant Pricing Supplement) before the Selection Date.

15.4   Early redemption at the option of Noteholders (investor put)

If the relevant Pricing Supplement states that the Noteholder may require the Issuer to redeem all or some of the Notes before their Maturity Date at their Early Redemption Amount (Put) under this Condition 15.4, the Issuer must do so if the following conditions are satisfied.

The conditions are:

(a)   the Noteholder has given at least 45 days’ notice to the Issuer;
 
(b)   if the Notes to be redeemed are Definitive Bearer Notes, they are to be redeemed in whole;
 
(c)   if the Notes to be redeemed are Registered Notes, the amount of Notes to be redeemed is, or is a multiple of, their Specified Denomination;
 
(d)   if the Notes to be redeemed are Bearer Notes, the Noteholder has delivered, to the specified office of the Principal Paying Agent during normal business hours:

(i)   if the Notes are in Definitive Bearer Form, the Notes to be redeemed; and
 
(ii)   a completed and signed redemption notice (in the form obtainable from the specified office of the Principal Paying Agent, any Paying Agent or the Registrar); and

  (e)   the notice referred to in paragraph (d)(ii) specifies:

(i)   a bank account to which the payment should be made or an address to where a cheque for payment should be sent; and
 
(ii)   if the Notes to be redeemed are Registered Notes, the Early Redemption Amount (Put) at which those Notes are to be redeemed.

A Noteholder may not exercise its option under this Condition 15.4 in respect of any Note which is the subject of an exercise by the Issuer of its option to redeem such Note under Condition 15.2 (“Early redemption for taxation reasons”) or Condition 15.3 (“Early redemption at the option of the Issuer (Issuer call)”).

15.5   Calculation of Early Redemption Amounts

Unless otherwise specified in the relevant Pricing Supplement, the Redemption Amount payable on redemption at any time before the Maturity Date of:

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(a)   a Note (other than a Zero Coupon Note and a Variable Redemption Note but including any Instalment Note or Partly-Paid Note) is an amount equal to the sum of the outstanding principal amount and interest (if any) accrued on it;
 
(b)   a Zero Coupon Note is an amount equal to the sum of:

(i)   the Reference Price; and
 
(ii)   the product of the Accrual Yield (compounded annually) being applied to the Reference Price from (and including) the Issue Date to (but excluding) the date fixed for redemption or (as the case may be) the date upon which the Note becomes due and payable; and

(c)   a Variable Redemption Note is an amount determined by the Calculation Agent that would on the due date for redemption have the effect of preserving for the Noteholder the economic equivalent of the obligations of the Issuer to make payment of the Final Redemption Amount on the Maturity Date.

Where the calculation is to be made for a period which is not a whole number of years, the calculation in respect of the period of less than a full year must be made on the basis of such Day Count Fraction as may be specified in the Pricing Supplement for the purposes of this Condition 15.5.

15.6   Instalments

Instalment Notes will be redeemed in the Instalment Amounts and on the Instalment Dates specified in the applicable Pricing Supplement. In the case of early redemption, the Early Redemption Amount will be determined under Condition 15.5 (“Calculation of Early Redemption Amounts”).

15.7   Partly Paid Notes

Partly Paid Notes will be redeemed at maturity in accordance with the provisions of the applicable Pricing Supplement. In the case of Early Redemption, the Early Redemption Amount will be determined under Condition 15.5 (“Calculation of Early Redemption Amounts”).

15.8   Effect of notice of redemption

Any notice of redemption given under this Condition 15 (“Redemption”) is irrevocable and obliges the Issuer to redeem the Notes at the time and in the manner specified in the notice.

15.9   Purchase

The Issuer or any of its Subsidiaries may at any time purchase Notes in the open market or otherwise and at any price, provided that all unmatured Coupons are purchased with those Notes. If purchases are made by tender, tenders must be available to all Noteholders alike.

15.10   Cancellation

All Notes so redeemed or purchased by the Issuer or any of its Subsidiaries under Condition 15.9 (“Purchase”) (and any unmatured Coupons attached to or surrendered with them) will be cancelled forthwith and may not be reissued or resold.

Part 6 Payments

16   Payments
 
16.1   Method of payment

Except to the extent these Conditions provide otherwise:

(a)   payments in a Specified Currency other than euro will be made by credit or transfer to an account in the relevant Specified Currency (which, in the case of a payment in Japanese Yen to

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    a non-resident of Japan, shall be a non-resident account) maintained by the payee with, or, at the option of the payee, by a cheque in such Specified Currency drawn on, a bank in the Principal Financial Centre of the country of such Specified Currency; and
 
(b)   payments in euro will be made by credit or transfer to a euro account (or any other account to which euro may be credited or transferred) specified by the payee or, at the option of the payee, by a euro cheque.

16.2   Payments in U.S. dollars

Despite any Condition, if any amount of principal or interest in respect of Bearer Notes is payable in U.S. dollars, those U.S. dollar payments of principal or interest in respect of those Notes may be made at the Specified Office of a Paying Agent in the United States if:

(a)   the Issuer has appointed Paying Agents with Specified Offices outside the United States with the reasonable expectation that such Paying Agents would be able to make payment in U.S. dollars at such Specified Offices outside the United States of the full amount of principal and interest on the Bearer Notes in the manner provided above when due;
 
(b)   payment of the full amount of that principal and interest at all those Specified Offices outside the United States is illegal or effectively precluded by exchange controls or other similar restrictions on the full payment or receipt of principal and interest in U.S. dollars; and
 
(c)   the payment is then permitted under United States law without involving, in the opinion of the Issuer, adverse tax consequences to the Issuer.

16.3   Payments subject to fiscal laws

Payments will be subject in all cases to all applicable fiscal or other laws and regulations in the place of payment, but without prejudice to the provisions of Condition 20 (“Taxation”).

16.4   Payments on business days

If the date for payment of any amount in respect of any Note is not a Payment Business Day, the Noteholder is not entitled to payment until the next following Payment Business Day in the relevant place and is not entitled to further interest or other payment in respect of such delay.

17   Payments in respect of Definitive Bearer Notes
 
17.1   Presentation of Definitive Bearer Notes, Receipts and Coupons

Payments of:

(a)   principal in respect of a Definitive Bearer Note will be made only against presentation and surrender (or, in the case of part payment of any sum due, endorsement) of the Definitive Bearer Note;
 
(b)   interest in respect of a Definitive Bearer Note will be made only against presentation and surrender (or, in the case of part payment of any sum due, endorsement) of a Coupon;
 
(c)   instalments of principal in respect of a Definitive Bearer Note, other than the final instalment, will be made against presentation and surrender (or, in the case of part payment of any sum due, endorsement) of the relevant Receipt and the presentation of the Definitive Bearer Note to which it appertains; and
 
(d)   the final instalment of principal in respect of a Definitive Bearer Note will be made only against presentation and surrender (or, in the case of part payment of any sum due, endorsement) of the Definitive Bearer Note.

Each Definitive Bearer Note, Receipt, and Coupon which is required to be presented under these Conditions must be presented at the Specified Office of any Paying Agent outside the United States.

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17.2   Validity of Receipts

Receipts presented without the Definitive Bearer Note to which they appertain do not constitute valid obligations of the Issuer.

17.3   Unmatured Receipts

When a Definitive Bearer Note becomes due and repayable, all unmatured Receipts relating to it (whether or not attached) are void and no payment is required to be made in respect of them.

17.4   Fixed Rate Notes and unmatured Coupons

Fixed Rate Notes in definitive bearer form must be presented for payment together with all unmatured Coupons appertaining to them (including Coupons falling to be issued on exchange of matured Talons).

If any unmatured Coupons are not presented for payment in accordance with this Condition 17.4:

(a)   the amount of any missing unmatured Coupon (or, in the case of payment not being made in full, the same proportion of the amount of that missing unmatured Coupon as the sum so paid bears to the sum due) will be deducted from the sum due for payment; and
 
(b)   each amount of principal deducted under paragraph (a) will be paid against surrender of the relative missing Coupon at any time before the expiry of 10 years after the Relevant Date in respect of such principal (whether or not that Coupon would otherwise have become void under Condition 21 (“Time limit for claims”)) or, if later, five years from the date on which that Coupon would otherwise have become due.

17.5   Fixed Rate Notes and unmatured Talons

If a Fixed Rate Note in definitive bearer form becomes due and repayable before its Maturity Date, all unmatured Talons appertaining to it are void and no further Coupons will be issued in respect of them.

17.6   Other Definitive Bearer Notes and unmatured Coupons and Talons

When any Floating Rate Notes or Variable Note in definitive bearer form becomes due and repayable, all unmatured Coupons and Talons relating to it (whether or not attached) are void and no payment or, as the case may be, exchange for further Coupons may be made in respect of them.

If the due date for redemption of any Definitive Bearer Note is not an Interest Payment Date, any interest accrued in respect of that Note from (and including) the preceding Interest Payment Date or, as the case may be, the Interest Commencement Date is payable only against presentation and surrender of the relevant Definitive Bearer Note.

18   Payments in respect of Global Notes
 
18.1   Presentation of Global Note

Payments of principal and any interest in respect of Notes represented by any Global Note will be made:

(a)   against presentation or surrender, as the case may be, of that Global Note at the Specified Office of any Paying Agent outside the United States; and
 
(b)   otherwise in the manner specified in the relevant Global Note.

18.2   Records of payments

A record of each payment made against presentation or surrender of any Global Note, distinguishing between any payment of principal and any payment of interest, will be made on that Global Note by the Paying Agent to which it was presented and that record is prima fade evidence that the payment in question has been made.

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18.3   Holders of Global Notes entitled to payments

    The holder of a Global Note is the only person entitled to receive payments in respect of Notes represented by that Global Note and:

(a)   the Issuer is discharged by payment to, or to the order of, the holder of such Global Note in respect of each amount so paid; and
 
(b)   each person shown in the records of Euroclear or Clearstream, Luxembourg as the beneficial holder of a particular principal amount of Notes represented by a Global Note must look solely to Euroclear or Clearstream Luxembourg, as the case may be, for that person’s share of each payment so made by the Issuer, or to the order of, the holder of such Global Note.

19   Payments in respect of Australian Domestic Notes and New Zealand Domestic Notes
 
19.1   Defined terms

    In this Condition 19,“Note” means an Australian Domestic Note or a New Zealand Domestic Note, as the case may be.

19.2   Registrar is principal paying agent
 
    The Registrar will act as principal paying agent for Notes under the Registry Services Agreement.
 
19.3   Method of payment - Notes in a Clearing System

    If Notes are held in the Austraclear System or the Austraclear New Zealand System, payments of principal and interest will be made to the person registered at the close of business on the relevant Record Date as the holder of such Note, by crediting on the relevant payment date the amount then due to the account of the Noteholder in accordance with the Austraclear Regulations or the Austraclear New Zealand Regulations, as the case may be.

19.4   Method of payment - Notes not in a Clearing System

    If Notes are not held in the Austraclear System or the Austraclear New Zealand System, payments of principal and interest will be made to the persons registered at the close of business on the relevant Record Date as the holders of such Notes, subject in all cases to normal banking practice and all applicable laws and regulations. Payment will be made:

(a)   by cheques despatched by post on the relevant payment date at the risk of the Noteholder; or
 
(b)   at the option of the Noteholder by the Registrar giving irrevocable instructions for the effecting of a transfer of the relevant funds to an account in Australia or New Zealand, as the case may be, specified by the Noteholder to the Registrar; or
 
(c)   in any other manner in which the Registrar and the Noteholder agree.

    In the case of payments made by electronic transfer, payments will for all purposes be taken to be made when the Registrar gives irrevocable instructions for the making of the relevant payment by electronic transfer, being instructions which would be reasonably expected to result, in the ordinary course of banking business, in the funds transferred reaching the account of the Noteholder on the same day as the day on which the instructions are given.
 
    If a cheque posted or an electronic transfer for which irrevocable instructions have been given by the Registrar is shown, to the satisfaction of the Registrar, not to have reached the Noteholder and the Registrar is able to recover the relevant funds, the Registrar may make such other arrangements as it thinks fit for the effecting of the payment.

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20   Taxation
 
20.1   No set-off, counterclaim or deductions

    All payments in respect of the Notes must be made in full without set-off or counterclaim, and without any withholding or deduction in respect of Taxes unless required by law or authorised by Condition 20.4 (“New Zealand resident withholding tax exemptions”).

20.2   Withholding tax

    If a law requires the Issuer to withhold or deduct an amount in respect of Taxes from a payment in respect of the Notes such that the Noteholder would not actually receive on the due date the full amount provided for under the Notes, then:

(a)   the Issuer agrees to withhold or deduct the amount for the Taxes (and any further withholding or deduction applicable to any further payment due under paragraph (b) below); and
 
(b)   subject to Condition 20.3 (“Withholding tax exemptions”), if the amount deducted or withheld is in respect of Taxes imposed or levied by or on behalf of the Commonwealth of Australia or any political subdivision of it, an additional amount is payable so that, after making the deduction and further withholding or deductions applicable to additional amounts payable under this paragraph (b), the Noteholder is entitled to receive (at the time the payment is due) the amount it would have received if no withholding or deductions had been required.

20.3   Withholding tax exemptions

    Condition 20.2(b) will not apply in relation to any payments in respect of any Note:

(a)   to a Noteholder (or a third party on its behalf) who is liable to such Taxes in respect of that Note by reason of its having some connection with the Commonwealth of Australia or its territories, other than:

(i)   the mere holding of such Note; or
 
(ii)   receipt of payment in respect of it provided that such Noteholder shall not be regarded as being connected with the Commonwealth of Australia for the reason that such Noteholder is a resident of the Commonwealth of Australia within the meaning of the Tax Act where, and to the extent that, such tax is payable under section 128B(2A) of the Tax Act; or

(b)   more than 30 days after the Relevant Date except to the extent that a Noteholder would have been entitled to additional amounts under Condition 20.2(b) on presenting the same, or making demand, for payment on the last day of the period of 30 days; or
 
(c)   on account of Taxes which are payable by reason of the Noteholder being an associate of the Issuer for the purposes of section 128F of the Tax Act; or
 
(d)   on account of Taxes which are payable to, or to a third party on behalf of, a Noteholder who could lawfully avoid (but has not so avoided) such deduction or withholding by complying or procuring that any third party complies with any statutory requirements or by making or procuring that any third party makes a declaration of non-residence or other similar claim for exemption to the Issuer or its agent or any tax authority where (in the case of Bearer Notes) the relevant Note is presented for payment or (in the case of Registered Notes) where the demand for payment is made; or
 
(e)   where such withholding or deduction is imposed on a payment to an individual and is required to be made pursuant to European Council Directive 2003/48/EC or any other Directive implementing the conclusions of the ECOFIN Council meeting of 26-27 November 2000 on the taxation of savings income or any law implementing or complying with, or introduced in order to conform to, such Directive; or

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(f)   which is presented for payment by or on behalf of a Noteholder who would have been able to avoid such withholding or deduction by presenting the relevant Note to another Paying Agent in a Member State of the EU); or
 
(g)   in such other circumstances as may be specified in the Pricing Supplement.

20.4   New Zealand resident withholding tax exemptions

    Each holder of a New Zealand Domestic Note who holds a certificate of exemption from New Zealand resident withholding tax under section NF 9 of the Income Tax Act 1994 (N.Z.) must provide to the Issuer or the New Zealand Registrar either the original or a certified copy of that certificate, unless the holder is a registered bank under the Reserve Bank of New Zealand Act 1989.
 
    The Issuer and the New Zealand Registrar may treat the holder of a New Zealand Domestic Note as not holding a certificate of exemption if:

(a)   the holder fails to comply with the above; or
 
(b)   the Issuer is otherwise not satisfied that the holder holds such a certificate.

21   Time limit for claims
 
21.1   Time limit

    A claim against the Issuer for a payment under a Note, Receipt or Coupon (which in this Condition 21.1, does not include a Talon) is void unless presented for payment within 10 years (in the case of principal) and five years (in the case of interest) from the Relevant Date.

21.2   Discharge of Issuer

    The Issuer is discharged from its obligation to make a payment in respect of a Registered Note to the extent that:

(a)   the relevant Registered Note certificate (if any) has not been surrendered to the Registrar within; or
 
(b)   a cheque which has been duly despatched in the Specified Currency remains uncashed at the end of the period of:

10   years (in the case of principal) and five years (in the case of interest) from the Relevant Date.

21.3   Void payments

    There shall not be included in any Coupon sheet issued on exchange of a Talon any Coupon the claim for payment in respect of which would be void under these Conditions.

Part 7 Default

22   Events of Default
 
22.1   Event of Default

    An Event of Default occurs in relation to a Series of Notes if:

(a)   (payment default) the Issuer does not pay any amount in respect of the Notes of the relevant Series or any of them within five Business Days of the due date for payment; or
 
(b)   (other default) the Issuer does not comply with its other obligations under or in respect of the Notes of the relevant Series and, if the non-compliance can be remedied, does not remedy the

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    non-compliance within 30 days after written notice requiring such default to be remedied has been delivered to the Issuer by a Noteholder; or

(c)   (cross default) any indebtedness in excess of A$50,000,000 (or its equivalent in any other currency) of the Issuer in respect of money borrowed or raised is not paid within 10 Business Days of:

(i)   its due date; or
 
(ii)   the end of any applicable period of grace, whichever is the later; or

(d)   (representation or warranty) a representation or warranty made or taken to be made by the Issuer in accordance with the Notes is found or is notified by the Issuer to be incorrect or misleading in a respect which would, or would be likely to, have the result of making the Issuer unable to meet its payment obligations under the Notes when due or within any applicable period of grace; or
 
(e)   (insolvency) an Insolvency Event occurs in respect of the Issuer; or
 
(f)   (administration) a controller (as defined in the Corporations Act) is appointed in respect of a substantial part of the property of the Issuer; or
 
(g)   (obligations unenforceable) any of the Notes, the Deed of Covenant, the Australian Note Deed Poll or the New Zealand Note Deed Poll is or becomes wholly or partly void, voidable or unenforceable.

22.2   Associated definition

    In Condition 22.1 (“Event of Default”):
 
    “Insolvency Event” means the happening of any of these events:

(a)   except to reconstruct or amalgamate while solvent, the Issuer enters into, or resolves to enter into, a scheme of arrangement, deed of company arrangement or composition with, or assignment for the benefit of, all or any class of its creditors, or proposes a reorganisation, moratorium or other administration involving any of them; or
 
(b)   the Issuer resolves to wind itself up or otherwise dissolve itself, except to reconstruct or amalgamate while solvent or an order is made by an Australian court that the Issuer be wound up or the Issuer is otherwise wound up or dissolved; or
 
(c)   the Issuer is or states that it is unable to pay its debts when they fall due; or
 
(d)   execution or other process issued on a judgment, decree or order of an Australian court in favour of a creditor of the Issuer for a monetary amount in excess of A$50,000,000 (or its equivalent in any other currency) is returned wholly or partly unsatisfied.

22.3   Consequences of an Event of Default

    If any Event of Default occurs and is subsisting in relation to the Notes of any Series or any of them, a Noteholder in that Series may by written notice addressed to the Issuer and delivered to the Issuer (with a copy to the relevant Agent) declare such Note to be immediately due and payable where upon it should become immediately due and payable at its Final Redemption Amount (together with all accrued interest (if any)) applicable to each Note held by the Noteholder to be due and payable immediately or on such other date specified in the notice.

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Part 8 General  

23   Agents

23.1   Role of Agents

    In acting under the relevant Agency Agreement and in connection with the Notes, the Paying Agents act solely as agents of the Issuer and do not assume any obligations towards or relationship of agency or trust for or with any of the Noteholders.

23.2   Appointment and replacement of Agents

    The initial Paying Agents and their initial Specified Offices are listed below. The initial Calculation Agent (if any) is specified in the relevant Pricing Supplement. Subject to Condition 23.3 (“Required Agents”), the Issuer reserves the right at any time to vary or terminate the appointment of any Paying Agent and to appoint a successor fiscal agent or Calculation Agent and additional or successor paying agents.

23.3   Required Agents

    The Issuer shall:

(a)   at all times maintain a Euro Fiscal Agent and (for so long as there are any Australian Domestic Notes Outstanding) an Australian Registrar and (for so long as there are any New Zealand Domestic Notes Outstanding) a New Zealand Registrar;
 
(b)   if a Calculation Agent is specified in the relevant Pricing Supplement, at all times maintain a Calculation Agent;
 
(c)   if and for so long as the Notes are admitted to the Official List of the Financial Services Authority in its capacity as competent authority under the Financial Services and Markets Act and to trading on the London Stock Exchange and admitted to listing, trading and/or quotation by any other listing authority, stock exchange and/or quotation system, maintain a Paying Agent having its Specified Office in London and/or in such other place as may be required by such listing authority,stock exchange and/or quotation system; and
 
(d)   if European Council Directive 2003/48/EC or any other Directive implementing the conclusions of the ECOFIN Council meeting of 26-27 November 2000 is brought into force, maintain a Paying Agent in an ED member state that will not be obligated to withhold or deduct tax pursuant to the Savings Directive.

    Notice of any change in any of the Paying Agents or in their Specified Offices shall promptly be given to the Noteholders.

24   Replacement of lost or damaged Notes and Coupons

    If any Note or Coupon is lost, stolen, mutilated, defaced or destroyed, it may be replaced at the Specified Office of:

(a)   the Euro Fiscal Agent; and
 
(b)   if the Notes are then listed on any listing authority, stock exchange and/or quotation system which requires the appointment of a Paying Agent in any particular place, the Paying Agent having its Specified Office in the place required by such listing authority, stock exchange and/or quotation system),

    subject to all applicable laws and listing authority, stock exchange and/or quotation system requirements, upon payment by the claimant of the expenses incurred in connection with such replacement and on such terms as to evidence, security, indemnity and otherwise as the Issuer and the relevant Agent may reasonably require. Mutilated or defaced Notes or Coupons must be surrendered before replacements will be issued.

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25   Meetings of Noteholders
 
25.1   Meetings provisions

    The Meetings Provisions contain provisions (which have effect as if incorporated in these Conditions) for convening meetings of the Noteholders of any Series to consider any matter affecting their interest, including the modification of these Conditions and the Deed of Covenant insofar as the same may apply to such Notes.
 
    Any such modification may be made if sanctioned by an Extraordinary Resolution. Such a meeting may be convened by the Issuer and must be convened by the Issuer upon the request in writing of Noteholders holding not less than 10% of the aggregate principal amount of the outstanding Notes. The quorum at any meeting convened to vote on an Extraordinary Resolution will be two or more persons holding or representing more than 50% of the aggregate principal amount of the outstanding Notes or, at any adjourned meeting, two or more persons being or representing Noteholders whatever the principal amount of the Notes held or represented. However, Reserved Matters may only be sanctioned by an Extraordinary Resolution passed at a meeting of Noteholders at which two or more persons holding or representing not less than 75% or, at any adjourned meeting, 25% of the aggregate principal amount of the outstanding Notes form a quorum. Any Extraordinary Resolution duly passed at any such meeting is binding on all the Noteholders, whether present or not.
 
    In addition, a resolution in writing signed by or on behalf of all Noteholders who for the time being are entitled to receive notice of a meeting of Noteholders will take effect as if it were an Extraordinary Resolution. Such a resolution in writing may be contained in one document or several documents in the same form, each signed by or on behalf of one or more Noteholders.

25.2   Resolutions binding

    An Extraordinary Resolution passed at any meeting of the Noteholders of any Series is binding on all Noteholders of such Series, whether or not they are present at the meeting, and on all Couponholders relating to Notes of such Series.

26   Variation

26.1   Variation of Notes and Conditions

    The Notes, these Conditions and any Program Document may be amended without the consent of the Noteholders or the Couponholders to correct a manifest error.

26.2   Variation of Program Documents

    The parties to any Program Document may agree to modify any provision of it, but the Issuer is not permitted to make, and may not agree, to any such modification without the consent of the Noteholders unless:

(a)   it is of a formal, minor or technical nature; or
 
(b)   it is made to correct a manifest error; or
 
(c)   it is, in the opinion of such parties, not materially prejudicial to the interests of the Noteholders.

26.3   Notice

    Notice of any amendment or variation of the Notes, these Conditions or any Program Document shall promptly be given to the Noteholders.

27   Further issues

    The Issuer may from time to time, without the consent of the Noteholders or the Couponholders, create

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    and issue further notes having the same terms and conditions as the Notes in all respects (or in all respects except for the first payment of interest) so as to form a single series with the Notes of any particular Series.

28   Notices to Noteholders

28.1   Form

    A notice or other communication in connection with a Note to the Noteholder must be in writing and:

(a)   if the Note is a Bearer Note, it may be given, and as long as the Notes are listed on the London Stock Exchange it will be given, in an advertisement published in the Financial Times or if such publication is not practical, in a leading English daily newspaper having general circulation in Europe or (if permitted by the relevant listing authority, stock exchange and/or quotation system) in the case of Notes represented by a Temporary Global Note or Permanent Global Note, it may be delivered to Euroclear and Clearstream, Luxembourg, or any other relevant Clearing System for communication by them to the persons shown in their respective records as having interests in those Notes; or

(b)   if the Note is an Australian Domestic Note, it may be given in an advertisement published in The Australian Financial Review or any other newspaper or newspapers circulating in Australia generally; or
 
(c)   if the Note is a New Zealand Domestic Note, it may be given in an advertisement published in each of the New Zealand Herald and The Dominion Post or any other newspaper or newspapers circulating in New Zealand generally; or
 
(d)   if the Note is a Registered Note (including an Australian Domestic Note or a New Zealand Domestic Note) by being sent by prepaid post (airmail if appropriate) or left at the address of each Noteholder or any relevant Noteholder as shown in the relevant Register at the close of business on the day which is three Business Days prior to the dispatch of the relevant notice or communication; or
 
(e)   if the Pricing Supplement for the Note specifies an additional or alternate newspaper then by publication in that newspaper.

28.2   When effective

    A notice given in accordance with Condition 28.1 (“Form”) will be taken to be duly given:

(a)   in the case of publication in a newspaper, on the date of first such publication has been made in all the required newspapers; or
 
(b)   in the case of delivery to Euroclear, Clearstream, Luxembourg or another Clearing System, on the fourth weekday after the date of such delivery; or
 
(c)   in the case of Registered Notes:

(i)   in the case of a letter, on the fifth day after posting; and
 
(ii)   in the case of a facsimile, on receipt by the sender of a successful transmission report; and
 
(iii)   in the case of publication in a newspaper, on the date of publication (or if required to be published in more than one newspaper, on the first date on which publication shall have been made in all the required newspapers).

28.3   Couponholders

    Couponholders are taken for all purposes to have notice of the contents of any notice given to the Noteholders.

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29   Redenomination, renominalisation and reconventioning

29.1   Application

    This Condition 29 (“Redenomination, renominalisation and reconventioning”) applies to the Notes only if the relevant Pricing Supplement states that it applies.

29.2   Notice of redenomination

    If the country of the Specified Currency becomes, or announces its intention to become, a Participating Member State, the Issuer may, without the consent of the Noteholders on giving at least 30 days’ prior notice to the Noteholders and the Paying Agents, designate a date (“Redenomination Date”), being an Interest Payment Date under the Notes falling on or after the date on which such country becomes a Participating Member State.

29.3   Redenomination

    Notwithstanding the other provisions of these Conditions, with effect from the Redenomination Date:

(a)   the Notes are taken to be redenominated into euro in the denomination of euro 0.01 with a principal amount for each Note equal to the principal amount of that Note in the Specified Currency, converted into euro at the rate for conversion of such currency into euro established by the Council of the European Union pursuant to the Treaty (including compliance with rules relating to rounding in accordance with European Community regulations). However, if the Issuer determines, with the agreement of the Euro Fiscal Agent that the then market practice in respect of the redenomination into euro 0.01 of internationally offered securities is different from that specified above, such provisions will be taken to be amended so as to comply with such market practice and the Issuer must promptly notify the Noteholders, each stock exchange (if any) on which the Notes are then listed and the Paying Agents of such deemed amendments;
 
(b)   if Notes have been issued in definitive form:

(i)   all unmatured Coupons denominated in the Specified Currency (whether or not attached to the Notes) will become void with effect from the date (“Euro Exchange Date”) on which the Issuer gives notice (“Euro Exchange Notice”) to the Noteholders that replacement Notes and Coupons denominated in euro are available for exchange (provided that such Notes and Coupons are available) and no payments will be made in respect thereof;
 
(ii)   the payment obligations contained in all Notes denominated in the Specified Currency will become void on the Euro Exchange Date but all other obligations of the Issuer thereunder (including the obligation to exchange such Notes in accordance with this Condition 29) shall remain in full force and effect; and
 
(iii)   new Notes and Coupons denominated in euro will be issued in exchange for Notes and Coupons denominated in the Specified Currency in such manner as the Fiscal Agent may specify and as shall be notified to the Noteholders in the Euro Exchange Notice; and

(c)   all payments in respect of the Notes (other than, unless the Redenomination Date is on or after such date as the Specified Currency ceases to be a sub-division of the euro, payments of interest in respect of periods commencing before the Redenomination Date) will be made solely in euro by cheque drawn on, or by credit or transfer to a euro account (or any other account to which euro may be credited or transferred) maintained by the payee with, a bank in the principal financial centre of any Member State of the European Communities.

29.4   Interest

    Following redenomination of the Notes pursuant to this Condition 29, where Notes have been issued in definitive form, the amount of interest due in respect of the Notes will be calculated by reference to the aggregate principal amount of the Notes presented (or, as the case may be, in respect of which Coupons are presented) for payment by the relevant holder.

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29.5   Interest Determination Date

    If the Floating Rate Note Provisions are specified in the relevant Pricing Supplement as being applicable and Screen Rate Determination is specified in the relevant Pricing Supplement as the manner in which the Rate(s) of Interest is/are to be determined, with effect from the Redenomination Date the Interest Determination Date shall be taken to be the second Target Settlement Day before the first day of the relevant Interest Period.

30   Governing Law and jurisdiction

30.1   Governing Law

    The Bearer Notes are governed by, and shall be construed in accordance with, English law. The Australian Domestic Notes are governed by and shall be construed in accordance with the law of the Australian Capital Territory. The New Zealand Domestic Notes are governed by and shall be construed in accordance with the law of New Zealand (each of these laws being the law of a “Relevant Jurisdiction”).

30.2   Jurisdiction

    The Issuer agrees for the benefit of the Noteholders that the courts of the Relevant Jurisdiction have jurisdiction to hear and determine any suit, action or proceedings, and to settle any disputes, which may arise out of or in connection with the Notes (respectively,“Proceedings” and “Disputes”) and, for such purposes, irrevocably submits to the jurisdiction of such courts.

30.3   Appropriate forum

    The Issuer irrevocably waives any objection which it might now or hereafter have to the courts of the Relevant Jurisdiction being nominated as the forum to hear and determine any Proceedings and to settle any Disputes, and agrees not to claim that any such court is not a convenient or appropriate forum.

30.4   Process agent - England

    The Issuer agrees that the process by which any Proceedings in England are begun may be served on it by being delivered to Telstra Corporation Limited at 50-52 Paul Street, London EC2A 4LB or at any address of the Issuer in England at which process may be served on it in accordance with Part XXIII of the Companies Act 1985. If such person is not or ceases to be effectively appointed to accept service of process on the Issuer’s behalf, the Issuer agrees, on the written demand of any Noteholder addressed to the Issuer and delivered to the Issuer or to the Specified Office of the Euro Fiscal Agent, appoint a further person in England to accept service of process on its behalf and, failing such appointment within 15 days, any Noteholder shall be entitled to appoint such a Person by written notice addressed to the Issuer and delivered to the Issuer or to the Specified Office of the Euro Fiscal Agent. Nothing in this paragraph affects the right of any Noteholder to serve process in any other manner permitted by law.

30.5   Process agent - New Zealand

    The Issuer agrees that the process by which any Proceedings in New Zealand are begun may be served on it by being delivered to General Counsel,TelstraClear Limited, Smales Farm Office Park, corner Northcote and Taharato Road,Takapuna, Auckland or any other manner permitted by the laws of New Zealand.

30.6   Non-exclusivity

    The submission to the jurisdiction of the courts of a Relevant Jurisdiction does not (and shall not be construed so as to) limit the right of any Noteholder to take Proceedings in any other court of competent jurisdiction, nor shall the taking of Proceedings in any one or more jurisdictions preclude the taking of Proceedings in any other jurisdiction (whether concurrently or not) if and to the extent permitted by law.

31   Third party rights

    No person has any rights to enforce any term or condition of the Notes under the Contracts (Rights of Third Parties) Act 1999 of the United Kingdom.

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32   Interpretation

32.1   Definitions

    In these Conditions, the following expressions have the following meanings:
 
    Accrual Yield has the same meaning as in the relevant Pricing Supplement.
 
    Additional Business Centre(s) means each city specified as such in the relevant Pricing Supplement.
 
    Additional Financial Centre(s) means each city specified as such in the relevant Pricing Supplement.
 
    Agency Agreement means:

(a)   the Euro Fiscal Agency Agreement;
 
(b)   the Australian Registry Services Agreement;
 
(c)   the New Zealand Registry Services Agreement; and
 
(d)   such other agency agreement as the Issuer may enter into in relation to an issue of Notes under the Program.

    Agent means the Euro Fiscal Agent, each Registrar, each Paying Agent, each Calculation Agent and includes any successor, substitute or additional agent appointed under an Agency Agreement from time to time.
 
    Austraclear means Austraclear Limited (ABN 94 002 060 773).
 
    Austraclear New Zealand Regulations means the regulations known as the “Austraclear New Zealand System Rules” established by the Reserve Bank of New Zealand to govern the use of the Austraclear New Zealand System.
 
    Austraclear Regulations means the regulations known as the “Regulations and Operating Manual” established by Austraclear to govern the use of the Austraclear System.
 
    Austraclear System means the system operated by Austraclear in Australia for holding securities and electronic recording and settling of transactions in those securities between members of that system.
 
    Austraclear New Zealand System means the system operated by the Reserve Bank of New Zealand in New Zealand for holding securities and electronic recording and settling of transactions in those securities between members of that system.
 
    Australian Domestic Note means a medium term registered debt obligation of the Issuer constituted by, and owing under the Australian Note Deed Poll, the details of which are recorded in, and evidenced by, inscription in, the Australian Note Register.
 
    Australian Note Deed Poll means the deed poll in relation to Australian medium term registered debt obligations executed by the Issuer on 31 October 2001 as amended and restated on or about 15 October 2002 and supplemented on 14 November 2003.
 
    Australian Register means a register, including any branch register, of Noteholders of Australian Domestic Notes established and maintained by or on behalf of the Issuer.
 
    Australian Registrar means in relation to Australian Domestic Notes, Austraclear Services Limited (ABN 28 003 284 419) or such other person appointed by the Issuer pursuant to the Australian Registry Services Agreement to maintain the relevant Register in relation to Australian Domestic Notes and perform such payment and other duties as specified in that agreement.
 
    Australian Registry Services Agreement means the agreement titled “Agency and Registry Services Agreement” between the Issuer and Austraclear Services Limited dated 31 October 2001 in relation to the Australian Domestic Notes.

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    Bearer Note means a Note which is in bearer form.
 
    Business Day means:

(a)   in relation to any sum payable in euro, a TARGET Settlement Day and a day on which commercial banks and foreign exchange markets settle payments generally in each (if any) Additional Business Centre; and
 
(b)   in relation to any sum payable in a currency other than euro, a day on which commercial banks and foreign exchange markets settle payments and are open for general business in the Principal Financial Centre of the relevant currency and in each (if any) Additional Business Centre.

    Business Day Convention means a convention for adjusting any date if it would otherwise fall on a day that is not a Business Day and the following Business Day Conventions, where specified in the Pricing Supplement, in relation to any date applicable to any Note, have the following meanings:

(a)   Following Business Day Convention means that the date is postponed to the first following day that is a Business Day;
 
(b)   Modified Following Business Day Convention or Modified Business Day Convention means that the date is postponed to the first following day that is a Business Day unless that day falls in the next calendar month in which case that date is the first preceding day that is a Business Day;
 
(c)   Preceding Business Day Convention means that the date is brought forward to the first preceding day that is a Business Day;
 
(d)   FRN Convention, Floating Rate Convention or Eurodollar Convention means that the date which numerically corresponds to the preceding date in the calendar month which is the number of months specified in the relevant Pricing Supplement as the Specified Period after the calendar month in which the preceding date occurred, provided however:

(i)   if there is no such numerically corresponding day in the calendar month in which that date should occur, then that date is the last day which is a Business Day in that calendar month;
 
(ii)   if any such date would otherwise fall on a day which is not a Business Day, the date is postponed to the next following day which is a Business Day unless that day falls in the next calendar month, in which case the date is brought forward to the first preceding day which is a Business Day; and
 
(iii)   if the preceding date occurred on the last day in a calendar month which was a Business Day, then all subsequent such dates will be the last day which is a Business Day in the calendar month which is the specified number of months after the calendar month in which the preceding such date occurred; and

(e)   No Adjustment means that the relevant date shall not be adjusted in accordance with any Business Day Convention.

    Calculation Agent means the Euro Fiscal Agent or any other person specified in the relevant Pricing Supplement as the party responsible for calculating the Interest Rate and, the amount of interest payable in respect of that Note for that Interest Period or such other amount(s) as may be specified in the relevant Pricing Supplement.
 
    Clearing System means Euroclear, Clearstream, Luxembourg, the Austraclear System, the Austraclear New Zealand System and any other clearing system designated as such in a relevant Pricing Supplement.
 
    Clearstream, Luxembourg means Clearstream Banking, société anonyme.
 
    Common Depositary means, in relation to a Series of Notes, the common depositary for Euroclear and Clearstream, Luxembourg.

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    Condition means the correspondingly numbered condition in these terms and conditions.
 
    Corporations Act means the Corporations Act 2001 of Australia.
 
    Coupon means a bearer interest coupon appertaining to a Definitive Note (other than a Zero Coupon Note) in or substantially in the form set out in the Euro Fiscal Agency Agreement, or in such other form as may be agreed between the Issuer and the Euro Fiscal Agent.
 
    Couponholders means, in respect of a Series, the holders of the Coupons and includes, where applicable, the Talonholders.
 
    Day Count Fraction means, in respect of the calculation of an amount for any period of time (“Calculation Period”), the day count fraction specified in these Conditions or the relevant Pricing Supplement and:

(a)   if “Actual/Actual (ISMA)” is so specified, means:

(i)   where the Calculation Period is equal to or shorter than the Regular Period during which it falls, the actual number of days in the Calculation Period divided by the product of (1) the actual number of days in such Regular Period and (2) the number of Regular Periods normally ending in any year; and
 
(ii)   where the Calculation Period is longer than one Regular Period, the sum of:

(A)   the actual number of days in such Calculation Period falling in the Regular Period in which it begins divided by the product of (1) the actual number of days in such Regular Period and (2) the number of Regular Periods in any year; and
 
(B)   the actual number of days in such Calculation Period falling in the next Regular Period divided by the product of (1) the actual number of days in such Regular Period and (2) the number of Regular Periods normally ending in any year;

(b)   if “Actual/365” or “Actual/Actual (ISDA)” is so specified, means the actual number of days in the Calculation Period divided by 365 (or, if any portion of the Calculation Period falls in a leap year, the sum of:

(i)   the actual number of days in that portion of the Calculation Period falling in a leap year divided by 366; and
 
(ii)   the actual number of days in that portion of the Calculation Period falling in a non-leap year divided by 365);

(c)   if “Actual/365 (Fixed)” is so specified, means the actual number of days in the Calculation Period divided by 365;
 
(d)   if “Actual/360” is so specified, means the actual number of days in the Calculation Period divided by 360;
 
(e)   if “30/360” is so specified, means the number of days in the Calculation Period divided by 360 (the number of days to be calculated on the basis of a year of 360 days with 12 30-day months unless:

(i)   the last day of the Calculation Period is the 31st day of a month but the first day of the Calculation Period is a day other than the 30th or 31st day of a month, in which case the month that includes that last day is not considered to be shortened to a 30-day month; or
 
(ii)   the last day of the Calculation Period is the last day of the month of February, in which case the month of February is not considered to be lengthened to a 30-day month);

(f)   if “30E/360” or “Eurobond Basis” is so specified means, the number of days in the Calculation Period divided by 360 (the number of days to be calculated on the basis of a year of 360 days with

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    12 30-day months, without regard to the date of the first day or last day of the Calculation Period unless, in the case of the final Calculation Period, the date of final maturity is the last day of the month of February, in which case the month of February is not considered to be lengthened to a 30-day month);

(g)   if “RBA Bond Basis” or “Australian Bond Basis” is so specified, means one divided by the number of Interest Payment Dates in a year; and
 
(h)   any other Day Count Fraction specified in the relevant Pricing Supplement.
 
Deed of Covenant means the deed so entitled executed by the Issuer on 31 October 2001.

Definitive Bearer Note means a Bearer Note issued in definitive form in or substantially in the form set out in the Euro Fiscal Agency Agreement and having, where appropriate, Coupons, Talons or Receipts attached on issue in definitive form.
 
 
Directive means:

(a)   a law; or
 
(b)   a treaty, an official directive, request, regulation, guideline or policy (whether or not having the force of law).

Dual Currency Note means a Note in respect of which payments of principal or interest or both are made or to be made in such different currencies, and at rates of exchange calculated upon such basis or bases as indicated in the applicable Pricing Supplement.
 
Early Redemption Amount (Call) means, in respect of any Note, its principal amount or such other amount as may be specified in, or determined in accordance with, the relevant Pricing Supplement.
 
Early Redemption Amount (Put) means, in respect of any Note, its principal amount or such other amount as may be specified in, or determined in accordance with, the relevant Pricing Supplement.
 
Early Redemption Amount (Tax) means, in respect of any Note, its principal amount or such other amount as may be specified in, or determined in accordance with, the relevant Pricing Supplement.
 
Early Redemption Date (Call) means the date so described in the relevant Pricing Supplement.

Early Redemption Date (Put) means the date so described in the relevant Pricing Supplement.
 
Early Termination Amount means, in respect of any Note, its principal amount or such other amount as may be specified in, or determined in accordance with, these Conditions or the relevant Pricing Supplement.
 
EU means the European Union.
 
Euro Fiscal Agency Agreement means the euro fiscal agency agreement so entitled dated 31 October 2001 as amended and restated on 15 October 2002 and supplemented on 14 November 2003 between the Issuer and Deutsche Bank AG London and Deutsche Bank Luxembourg S.A.
 
Euro Fiscal Agent means, in relation to any Notes, the person appointed to act as issuing and principal paying agent, or any successor issuing and principal paying agent appointed, under the Euro Fiscal Agency Agreement and/or such other issuing and paying agent in relation to any Notes as may from time to time be appointed by the Issuer.
 
Euroclear means Euroclear Bank S.A./N.V., as operator of the Euroclear System.

Event of Default means an event so described in Condition 22.
 
Extraordinary Resolution has the meaning given in the Meetings Provisions of the Euro Fiscal Agency Agreement, the Australian Note Deed Poll or other relevant Program Document.

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    Final Redemption Amount means, in respect of any Note, its principal amount or such other amount as maybe specified in, or determined in accordance with, the relevant Pricing Supplement.
 
    Financial Services and Markets Act means the Financial Services and Markets Act 2000 of the United Kingdom.
 
    Fixed Coupon Amount has the meaning given in the relevant Pricing Supplement.
 
    Fixed Rate Note means a Note on which interest is calculated at a fixed rate payable in arrears on a fixed date or fixed dates in each year and on redemption or on such other dates as indicated in the applicable Pricing Supplement.
 
    Floating Rate Note means a Note on which interest is calculated at a floating rate payable 1,2,3,6, or 12 monthly or in respect of such other period or on such date(s) as specified in the applicable Pricing Supplement.
 
    Global Note means a Temporary Global Note or, as the context may require, a Permanent Global Note.
 
    Index Linked Interest Note means a Note in respect of which the amount payable in respect of interest is calculated by reference to an index or a formula or both as specified in the applicable Pricing Supplement.
 
    Index Linked Note means an Index Linked Interest Note or an Index Linked Redemption Amount Note, as the case may be.
 
    Index Linked Redemption Amount Note means a Note in respect of which the amount payable in respect of principal is calculated by reference to an index or a formula or both as specified in the applicable Pricing Supplement.
 
    Instalment Amount means the amount so described in the relevant Pricing Supplement.

Instalment Date means the date so described in the relevant Pricing Supplement.
 
    Instalment Note means a Note in respect of which the principal amount is payable in one or more instalments, as specified in the applicable Pricing Supplement.
 
    Interest Commencement Date means the Issue Date of the Notes or any other date so described in the relevant Pricing Supplement.
 
    Interest Determination Date means the date so described in the relevant Pricing Supplement.
 
    Interest Payment Date means each date so described in, or determined in accordance with, the relevant Pricing Supplement and, if a Business Day Convention is specified in the relevant Pricing Supplement:

(a)   as adjusted in accordance with the relevant Business Day Convention; or
 
(b)   if the Business Day Convention is the FRN Convention, Floating Rate Convention or Eurodollar Convention and an interval of a number of calendar months is specified in the relevant Pricing Supplement as being the Specified Period, each of such dates as may occur in accordance with the FRN Convention, Floating Rate Convention or Eurodollar Convention at such Specified Period of calendar months following the Interest Commencement Date (in the case of the first Interest Payment Date) or the previous Interest Payment Date (in any other case).

    Interest Period means each period beginning on (and including) an Interest Payment Date and ending on (but excluding) the next Interest Payment Date. However:

(a)   the first Interest Period commences on (and includes) the Interest Commencement Date; and
 
(b)   the final Interest Period ends on (but excludes) the Maturity Date.

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    Interest Rate means each rate of interest (expressed as a percentage per annum) payable in respect of the Notes specified in the relevant Pricing Supplement or calculated or determined in accordance with the provisions of these Conditions or the relevant Pricing Supplement.
 
    ISDA Definitions means the 2000 ISDA Definitions (as supplemented, amended and updated as at the Issue Date of the first Tranche of the Notes of the relevant Series) published by the International Swaps and Derivatives Association, Inc.
 
    Issue Date means the date on which a Note is, or is to be issued, as specified or determined in accordance with the relevant Pricing Supplement.
 
    Issue Price means, in respect of a Note, the price at which such Note is issued as agreed between the Issuer and the relevant Dealers.
 
    Issuer means Telstra Corporation Limited (ABN 33 051 775 556).
 
    Margin means the margin specified in, or determined in accordance with, the relevant Pricing Supplement.
 
    Maturity Date means, in relation to a Note, the date specified in the relevant Pricing Supplement as the date for redemption of that Note or, in the case of an amortising Note, the date on which the last instalment of principal is payable.
 
    Maximum Redemption Amount has the meaning given in the relevant Pricing Supplement.
 
    Meetings Provisions means the provisions for the convening of meetings of, and passing of resolutions by, Noteholders set out in the Euro Fiscal Agency Agreement, the Australian Note Deed Poll or such other Program Document as is specified from time to time.
 
    Minimum Redemption Amount has the meaning given in the relevant Pricing Supplement.
 
    New Zealand Domestic Note means a medium term registered debt obligation of the Issuer constituted by, and owing under, the New Zealand Note Deed Poll, the details of which are recorded and evidenced by inscription in, the New Zealand Register.
 
    New Zealand Note Deed Poll means any deed poll in relation to New Zealand medium term registered debt obligations executed by the Issuer on or about 15 October 2002 and supplemented on 14 November 2003.
 
    New Zealand Register means a register, including any branch register, of Noteholders of New Zealand Domestic Notes established and maintained by or on behalf of the Issuer.
 
    New Zealand Registrar means, in relation to New Zealand Domestic Notes, Computershare Investor Services Limited or such other person appointed by the Issuer pursuant to the New Zealand Registry Services Agreement to maintain the relevant Register in relation to New Zealand Notes and perform such payment and other duties as specified in that agreement.
 
    New Zealand Registry Services Agreement means the agreement between the Issuer and the New Zealand Registrar in relation to New Zealand Domestic Notes, titled “New Zealand Registry Services Agreement” executed on or about 15 October 2002.
 
    Note means an Australian Domestic Note, a New Zealand Domestic Note, or any negotiable bearer or registered bond, note or other debt instrument issued, or to be issued, under the Program.
 
    Noteholder means, in respect of a Note:

(a)   the bearer for the time being of an outstanding Bearer Note, Coupon, Talon or Receipt; or
 
(b)   the person whose name is entered in the Register as the holder of a Registered Note; or
 
(c)   where there are joint holders of a Registered Note, the persons whose names appear in the Register as joint holders of the Note; or

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(d)   for avoidance of doubt where a Global Note is entered into a Clearing System, the operator of that Clearing System or the Common Depositary, as the case may be.

    Outstanding means in relation to the Notes of all or any Series, all of the Notes of such Series other than:

(a)   Notes which have been redeemed or satisfied in full by the Issuer; or
 
(b)   Notes for the payment of which funds equal to their aggregate outstanding principal amount are on deposit with the relevant Paying Agent on terms which prohibit the return of those Notes or in respect of which the relevant Paying Agent holds an irrevocable direction to apply funds in repayment of Notes to be redeemed on that day; or
 
(c)   Notes which have been purchased or cancelled in accordance with Condition 15.10 (“Cancellation”); or
 
(d)   Notes in respect of which a Noteholder is unable to make a claim as a result of the operation of Condition 21 (“Time limit for claims”); or
 
(e)   those mutilated or defaced Notes which have been surrendered and cancelled and in respect of which replacements have been issued under Condition 24 (“Replacement of lost or damaged Notes and Coupons”); or
 
(f)   any Temporary Global Note to the extent that it has been exchanged for a Permanent Global Note or a Definitive Bearer Note and any Permanent Global Note to the extent that it has been exchanged for Definitive Bearer Notes in each case pursuant to its provisions, these Conditions or any relevant Program Document.

    Participating Member State means a Member State of the EU) which adopts the euro as its lawful currency in accordance with the Treaty.
 
    Partly Paid Note means a Note in relation to which the initial subscription moneys are payable to the Issuer in two or more instalments.
 
    Paying Agent means, in relation to any Notes, the Euro Fiscal Agent, the Australian Registrar, the New Zealand Registrar and any person appointed to act as paying agent, or any successor paying agent, appointed under the Agency Agreement and such other paying agent in relation to any Notes as may from time to time be appointed by the Issuer.
 
    Payment Business Day means:

(a)   if the currency of payment is euro, any day which is:

(i)   a day on which banks in the relevant place of presentation are open for presentation and payment of bearer debt securities and for dealings in euro; and
 
(ii)   a TARGET Settlement Day and a day on which dealings in euro may be carried on in each (if any) Additional Financial Centre; or

(b)   if the currency of payment is not euro, any day which is:

(i)   a day on which banks in the relevant place of presentation are open for presentation and payment of bearer debt securities and for dealings in foreign currencies; and
 
(ii)   in the case of payment by transfer to an account, a day on which dealings in foreign currencies may be carried on in the Principal Financial Centre of the currency of payment and in each (if any) Additional Financial Centre.

    Permanent Global Note means a Global Note in permanent global form representing Bearer Notes of one or more Tranches of the same series in or substantially in the form set out in the Euro Fiscal Agency

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Agreement or in such other form as may be agreed between the Issuer, the Euro Fiscal Agent and the relevant Dealers.

Pricing Supplement means, in respect of a Tranche, a pricing supplement specifying the relevant issue details in relation thereto.

Principal Financial Centre means, in relation to any currency, the principal financial centre for that currency and:

  (a)   in relation to euro, it means the principal financial centre of the Member State of the European Communities as is selected (in the case of a payment) by the payee or (in the case of a calculation) by the Calculation Agent; and
 
  (b)   in relation to Australian dollars, it means either Sydney or Melbourne as selected (in the case of a payment) by the payee or (in the case of a calculation) by the Calculation Agent; and
 
  (c)   in relation to New Zealand dollars, it means either Wellington or Auckland as selected (in the case of a payment) by the payee or (in the case of a calculation) by the Calculation Agent.

Principal Paying Agent means, in relation to any Notes, the person specified as such in the relevant Pricing Supplement.

Program means the program for the issuance of Notes established by the Issuer and described in Condition 1.1 (“Program”).

Program Documents means:

  (a)   each Agency Agreement;
 
  (b)   the Deed of Covenant;
 
  (c)   the Australian Note Deed Poll;
 
  (d)   the New Zealand Note Deed Poll,

and any other agreement, deed or document which the Issuer acknowledges in writing from time to time to be a Program Document.

Receipt means a payment receipt relating to the payment of principal on a Note in or substantially in the form set out in the Euro Fiscal Agency Agreement, or in such other form as may be agreed between the Issuer and the Euro Fiscal Agent.

Receiptholder means, in respect of a Series, the holders of the Receipts.

Record Date means, in the case of payments of interest or principal, the close of business in the place where the relevant Register is maintained on the eighth calendar day before the relevant date for payment or any date so described in the relevant Pricing Supplement.

Redemption Amount means, as appropriate, the Final Redemption Amount, the Early Redemption Amount (Tax), the Early Redemption Amount (Call), the Early Redemption Amount (Put), the Early Termination Amount or such other amount in the nature of a redemption amount as may be specified in, or determined in accordance with the provisions of, the relevant Pricing Supplement.

Reference Banks means the institutions so described in the relevant Pricing Supplement or, if none, four major banks selected by the Calculation Agent in the market that is most closely connected with the Reference Rate.

Reference Price has the meaning given in the relevant Pricing Supplement.

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Reference Rate means the rate so described in the relevant Pricing Supplement.

Register means:

  (a)   in relation to Australian Domestic Notes, the Australian Register; and
 
  (b)   in relation to the New Zealand Domestic Notes, the New Zealand Register.

Registered Note means an Australian Domestic Note, a New Zealand Domestic Note or such other Note issued in registered form which is specified as such in the applicable Pricing Supplement.

Registrar means:

  (a)   in relation to Australian Domestic Notes, the Australian Registrar; and
 
  (b)   in relation to New Zealand Domestic Notes, the New Zealand Registrar.

Registry Services Agreement means:

  (a)   in the case of Australian Domestic Notes, the Australian Registry Services Agreement; and
 
  (b)   in the case of New Zealand Domestic Notes, the New Zealand Registry Services Agreement.

Regular Period means:

  (a)   in the case of Notes where interest is scheduled to be paid only by means of regular payments, each period from and including the Interest Commencement Date to but excluding the first Interest Payment Date and each successive period from and including one Interest Payment Date to but excluding the next Interest Payment Date;
 
  (b)   in the case of Notes where, apart from the first Interest Period, interest is scheduled to be paid only by means of regular payments, each period from and including a Regular Date falling in any year to but excluding the next Regular Date, where “Regular Date” means the day and month (but not the year) on which any Interest Payment Date falls; and
 
  (c)   in the case of Notes where, apart from one Interest Period other than the first Interest Period, interest is scheduled to be paid only by means of regular payments, each period from and including a Regular Date falling in any year to but excluding the next Regular Date, where “Regular Date” means the day and month (but not the year) on which any Interest Payment Date falls other than the Interest Payment Date falling at the end of the irregular Interest Period.

Relevant Date means, in relation to any payment, whichever is the later of:

  (a)   the date on which the payment in question first becomes due; and
 
  (b)   if the full amount payable has not been received in the Principal Financial Centre of the currency of payment by the Principal Paying Agent on or prior to such due date, the date on which (the full amount having been so received) notice to that effect has been given to the Noteholders.

Relevant Financial Centre has the meaning given in the relevant Pricing Supplement.

Relevant Screen Page means:

  (a)   the page, section or other part of a particular information service (including, without limitation, the Reuters Monitor Money Rates Service and the Dow Jones Telerate Service) specified as the Relevant Screen Page in the relevant Pricing Supplement; or
 
  (b)   any other page, section or other part as may replace it on that information service or such other information service, in each case, as may be nominated by the person providing or sponsoring

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      the information appearing there for the purpose of displaying rates or prices comparable to the Reference Rate.

Relevant Time means the time so described in the relevant Pricing Supplement.

Reserved Matter means any proposal to change any date fixed for payment of principal or interest in respect of the Notes, to reduce the amount of principal or interest payable on any date in respect of the Notes, to alter the method of calculating the amount of any payment in respect of the Notes or the date for any such payment, to change the currency of any payment under the Notes or to change the quorum requirement relating to meetings or the majority required to pass an Extraordinary Resolution or to amend this definition.

Series means each original issue of a Tranche of Notes, together with the issue of any further Tranche of Notes, expressed to form a single Series with the original issue and the Notes comprising such Tranches being identical in every respect except for the Issue Date, Issue Price and Interest Commencement Date of the Tranche and, in respect of the first interest payment (if any). A Series may comprise Notes in more than one denomination.

Specified Currency means the currency specified in the relevant Pricing Supplement including Australian Dollars (“AUD”), Canadian Dollars (“CAD”), Euro (“Euro”), euro (“euro”), Hong Kong Dollars (“HKD”), Japanese Yen (“JPY”), New Zealand Dollars (“NZD”), Singapore Dollars (“SGD”), Sterling (“GBP”), and United States dollars (“USD”), or any other freely transferable and freely convertible currency.

Specified Denomination has the meaning given in the relevant Pricing Supplement.

Specified Office means, in relation to a person, the office specified in the most recent Information Memorandum for the Program as such other address as is notified to Noteholders from time to time.

Specified Period has the meaning given in the relevant Pricing Supplement.

Subsidiary means of another entity which is a subsidiary of the first within the meaning of part 1.2 division 6 of the Corporations Act or is a subsidiary of or otherwise controlled by the first within the meaning of any approved accounting standard.

Talons means the bearer talons (if any) appertaining to, and exchangeable in accordance with their provisions for the further Coupons appertaining to, a Definitive Bearer Note (other than a Zero Coupon Note) in or substantially in the relevant form set out in the Euro Fiscal Agency Agreement or in such other form as may be agreed between the Issuer and the Euro Fiscal Agent.

Talonholders in respect of a Series, means the holders of the Talons.

TARGET Settlement Day means any day on which the Trans-European Automated Real-Time Gross Settlement Express Transfer (TARGET) System is open.

Tax Act means the Income Tax Assessment Act 1936 of Australia or the Income Tax Assessment Act 1997 of Australia, as the context requires.

Taxes means taxes, levies, imposts, deductions, charges or withholdings and duties imposed by any authority (including stamp and transaction duties) (together with any related interest, penalties and expenses in connection with them).

Temporary Global Note means a Global Note in temporary global form representing Bearer Notes of one or more Tranches of the same Series, in or substantially in the relevant form set out in the Euro Fiscal Agency Agreement or in such other form as may be agreed between the Issuer and the Euro Fiscal Agent.

Tranche means a tranche of Notes specified as such in the relevant Pricing Supplement issued on the same Issue Date and on the same Conditions (except that a Tranche may comprise Notes in more than one denomination).

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Treaty means the Treaty establishing the European Communities, as amended by the Treaty on European Union.

Variable Interest Note means an Index Linked Interest Note or any other variable interest rate note other than a Floating Rate Note.

Variable Note means a Variable Redemption Note and Variable Interest Note.

Variable Redemption Note means an Index Linked Redemption Note or Dual Currency Note.

Zero Coupon Note means a Note which does not carry an entitlement to periodic payment of interest prior to the redemption date of such Note and which is issued at a discount to its face value.

32.2   References to certain general terms

Unless the contrary intention appears, a reference in these Conditions to:

  (a)   a group of persons is a reference to any two or more of them jointly and to each of them individually;
 
  (b)   anything (including an amount) is a reference to the whole and each part of it;
 
  (c)   a document (including these Conditions) includes any variation or replacement of it;
 
  (d)   law means common law, principles of equity, and laws made by any parliament and regulations and other instruments under those laws and consolidations, amendments, re-enactments or replacements of any of them);
 
  (e)   an accounting term is a reference to that term as it is used in accounting standards under the Corporations Act, or, if not inconsistent with those standards, in accounting principles and practices generally accepted in Australia;
 
  (f)   the word “person” includes an individual, a firm, a body corporate, an unincorporated association and an authority; and
 
  (g)   a particular person includes a reference to the person’s executors, administrators, successors, substitutes (including persons taking by novation) and assigns.

32.3   Number
 
    The singular includes the plural and vice versa.
 
32.4   Headings

Headings (including those in brackets at the beginning of paragraphs) are for convenience only and do not affect the interpretation of these Conditions.
 
32.5   References
 
    Unless the contrary intention appears, in these Conditions:

  (a)   a reference to a Noteholder is a reference to the holder of Notes of a particular Series and includes Couponholders, Talonholders and Receiptholders (if any);
 
  (b)   a reference to a Note is a reference to a Note of a particular Series and includes:

  (i)   any Coupon, Receipt or Talon in relation to that Note; and
 
  (ii)   any replacement Note, Coupon, Receipt or Talon issued under the Conditions;

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  (c)   if Talons are specified in the relevant Pricing Supplement as being attached to the Notes at the time of issue, references to Coupons are taken to include references to Talons; and
 
  (d)   if Talons are not specified in the relevant Pricing Supplement as being attached to the Notes at the time of issue, references to Talons are not applicable.

32.6   References to principal and interest
 
    Unless the contrary intention appears, in these Conditions:

  (a)   any reference to “principal” is taken to include the Redemption Amount, any additional amounts in respect of principal which may be payable under Condition 20 (“Taxation”), any premium payable in respect of a Note, and any other amount in the nature of principal payable in respect of the Notes under these Conditions;
 
  (b)   any reference to “interest” is taken to include any additional amounts in respect of interest which may be payable under Condition 20 (“Taxation”) and any other amount in the nature of interest payable in respect of the Notes under these Conditions; and
 
  (c)   if an expression is stated as having the meaning given in the relevant Pricing Supplement, but the relevant Pricing Supplement gives no such meaning or specifies that such expression is “Not Applicable” then such expression is not applicable to the Notes.

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Taxation

Australian Taxation

The following is a summary of the taxation treatment under the Income Tax Assessment Act 1936 and Income Tax Assessment Act 1997 of Australia (together, “Australian Tax Act”) at the date of this Information Memorandum, of payments of interest (as defined in the Australian Tax Act) on the Notes and certain other matters. It is not exhaustive, and in particular, does not deal with the position of certain classes of Noteholders (such as dealers in securities). Prospective Noteholders should be aware that the particular terms of issue of any Series of Notes may affect the tax treatment of that Series of Notes. The following is a general guide and should be treated with appropriate caution. Noteholders who are in any doubt as to their tax positions should consult their professional advisers.

1   Interest withholding tax

An exemption from Australian interest withholding tax imposed under Division 11A of Part III of the Australian Tax Act (“IWT”) is available in respect of the Notes issued by an Issuer under section 128F of the Australian Tax Act if the following conditions are met:

(a)   the Issuer is a resident of Australia when it issues the Notes and when interest is paid;
 
(b)   the Notes are issued in a manner which satisfies the public offer test. There are five principal methods of satisfying the public offer test the purpose of which is to ensure that lenders in overseas capital markets are aware that the Issuer is offering Notes for issue. In summary, the five methods are:

  (i)   offers to 10 or more unrelated financiers or securities dealers;
 
  (ii)   offers to 100 or more investors;
 
  (iii)   offers of listed Notes;
 
  (iv)   offers via publicly available information sources; and
 
  (v)   offers to the Dealers who offer to sell the Notes within 30 days by one of the preceding methods.

In addition, the issue of a global bond or note and the offering of interests in the global bond or note by one of these methods should satisfy the public offer test;

(c)   the Issuer does not know, or have reasonable grounds to suspect, at the time of issue, that the Notes were being, or would later be, acquired, directly or indirectly, by an “associate” of the Issuer (other than in the capacity of a dealer, manager or underwriter in relation to the placement of the Notes), except as permitted by section 128F(5) of the Australian Tax Act; and
 
(d)   at the time of the payment of interest, the Issuer does not know, or have reasonable grounds to suspect, that the payee is an “associate” of the Issuer, except as permitted by section 128F(6) of the Australian Tax Act.

Associates

An “associate” of an Issuer for the purposes of section 128F of the Australian Tax Act includes (i) a person or entity which holds more than 50 per cent of the voting shares of, or otherwise controls, the Issuer, (ii) an entity in which more than 50 per cent of the voting shares are held by, or which is otherwise controlled by, the Issuer, (iii) a trustee of a trust where the Issuer is capable of benefiting (whether directly or indirectly) under that trust, and (iv) a person or entity who is an “associate” of another person or company which is an “associate” of the Issuer under any of the foregoing.

However, for the purposes of sections 128F(5) and (6) of the Australian Tax Act (see paragraphs (c) and (d) above), “associate” does not include:

  (A)   onshore associates (ie Australian resident associates who do not hold the Notes in the course of carrying on business at or through a permanent establishment outside Australia and non-resident

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      associates who hold the Notes in the course of carrying on business at or through a permanent establishment in Australia); or
 
  (B)   offshore associates (ie Australian resident associates who hold the Notes in the course of carrying on business at or through a permanent establishment outside Australia and non-resident associates who do not hold the Notes in the course of carrying on business at or through a permanent establishment in Australia) who are acting in the capacity of:

  (i)   in the case of section 128F(5), a dealer, manager or underwriter (in relation to the placement of the relevant Notes), a clearing house, custodian, funds manager or responsible entity of a registered managed investment scheme; or
 
  (ii)   in the case of section 128F(6), a clearing house, paying agent, custodian, funds manager or responsible entity of a registered managed investment scheme.

Compliance with section 128F of the Australian Tax Act

Unless otherwise specified in any relevant Pricing Supplement (or another relevant supplement to this Information Memorandum), the Issuer intends to issue Notes in a manner which will satisfy the requirements of section 128F of the Australian Tax Act.

US and UK resident Noteholders

The Australian government has signed a number of new or amended double tax conventions (“New Treaties”). The New Treaties apply to interest derived by a resident of a Specified Country.

The New Treaties effectively prevent IWT applying to interest derived by:

  governments of Specified Countries and certain governmental authorities and agencies in a Specified Country; and

  certain unrelated financial institutions resident in a Specified Country which substantially derive their profits by carrying on a business of raising and providing finance.

Under the New Treaties back-to-back loans and economically equivalent arrangements will be subject to the 10 per cent IWT rate and the anti-avoidance provisions in the Australian Tax Act can apply.

Specified Countries means the United States and the United Kingdom. The New Treaty for the United States applies to any interest paid on or after 1 July 2003. The New Treaty for the United Kingdom will apply to interest paid on or after 1 July 2004.

Section 126 of the Australian Tax Act

Section 126 of the Australian Tax Act imposes a type of withholding tax at the rate of 47 per cent. on the payment of interest on Notes in bearer form if the Issuer fails to disclose names and addresses of the holders to the Australian Taxation Office. Section 126 does not apply to the payment of interest on Notes in bearer form held by nonresidents who do not carry on business at or through a permanent establishment in Australia where the issue of those Notes has satisfied the requirements of section 128F of the Australian Tax Act or where IWT is payable. In addition, the Australian Taxation Office has confirmed that for the purpose of section 126 of the Australian Tax Act, the holder of debentures (such as the Notes in bearer form) means the person in possession of the debentures. Section 126 is therefore limited in its application to persons in possession of the Notes in bearer form who are residents of Australia or non-residents who are engaged in carrying on business in Australia at or through a permanent establishment in Australia. Where interests in Notes in bearer form are held through Euroclear or Clearstream, Luxembourg, the Issuer intends to treat the operators of those clearing systems as the holders of those Notes for the purposes of section 126 of the Australian Tax Act.

Payment of additional amounts

As set out in more detail in the relevant Terms and Conditions for the Notes and unless expressly provided to the

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contrary in the relevant Pricing Supplement (or another relevant supplement to this Information Memorandum), if the Issuer is at any time compelled or authorised by law to deduct or withhold an amount in respect of Australian withholding taxes imposed or levied by the Commonwealth of Australia, in respect of the Notes, the Issuer must, subject to certain exceptions, pay such additional amounts as may be necessary in order to ensure that the net amounts received by the Noteholders after such deduction or withholding are equal to the respective amounts which would have been received had no such deduction or withholding been required. If the Issuer is compelled by law in relation to any Notes to deduct or withhold an amount in respect of any withholding taxes, the Issuer will have the option to redeem those Notes in accordance with the relevant Terms and Conditions.

2   Other tax matters

Subject to the Recent Developments section below, under Australian laws as presently in effect:

(a)   income tax - offshore Noteholders - assuming the requirements of section 128F of the Australian Tax Act are satisfied with respect to the Notes, payment of principal and interest (as defined in section 128A(1AB) of the Australian Tax Act) to a Noteholder who is a non-resident of Australia and who, during the taxable year, does not hold the Notes in the course of carrying on business at or through a permanent establishment in Australia, will not be subject to Australian income taxes;
 
(b)   income tax-Australian Noteholders- Australian residents or non-Australian residents who hold the Notes in the course of carrying on business at or through a permanent establishment in Australia (“Australian Holders”), will be assessable for Australian tax purposes on income either received or accrued due to them in respect of the Notes. Whether income will be recognised on a cash receipts or accruals basis will depend upon the tax status of the particular Noteholder and the terms and conditions of the Notes. Special rules apply to the taxation of Australian residents who hold the Notes in the course of carrying on business at or through a permanent establishment outside Australia which vary depending on the country in which that permanent establishment is located;
 
(c)   gains on disposal of Notes-Australian Noteholders - Australian Holders will be required to include any gain or loss on disposal of the Notes in their taxable income. Special rules apply to the taxation of Australian residents who hold the Notes in the course of carrying on business at or through a permanent establishment outside Australia which vary depending on the country in which that permanent establishment is located;
 
(d)   gains on disposal of Notes- offshore Noteholders- a Noteholder who is a non-resident of Australia and who, during the taxable year, does not hold the Notes in the course of carrying on business at or through a permanent establishment in Australia, will not be subject to Australian income tax on gains realised during that year on sale or redemption of the Notes, provided such gains do not have an Australian source. A gain arising on the sale of Notes by a non-Australian resident holder to another non-Australian resident where the Note is sold outside Australia and all negotiations are conducted and all documentation is executed outside Australia would not be regarded as having an Australian source;
 
(e)   deemed interest - there are specific rules that can apply to treat a portion of the purchase price of Notes as interest for withholding tax purposes when certain Notes originally issued at a discount or with a maturity premium or which do not pay interest at least annually are sold to an Australian resident (who does not acquire them in the course of carrying on business at or through a permanent establishment outside Australia) or a non-resident who acquires them in the course of carrying on business at or through a permanent establishment in Australia. These rules do not apply in circumstances where the deemed interest would have been exempt under section 128F of the Australian Tax Act if the Notes had been held to maturity by a non-resident;
 
(f)   death duties - no Notes will be subject to death, estate or succession duties imposed by Australia, or by any political subdivision or authority in it having power to tax, if held at the time of death;
 
(g)   stamp duty and other taxes - no ad valorem stamp, issue, registration or similar taxes are payable in Australia on the issue of any Notes or transfer of any Notes;
 
(h)   other withholding taxes on payments in respect of Notes - section 12-140 of the Taxation Administration Act 1953 of Australia (“Taxation Administration Act”) imposes a type of withholding tax at the rate of (currently) 48.5 per cent, on the payment of interest on certain registered securities unless the relevant

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    payee has quoted an Australian tax file number (“TFN”), (in certain circumstances) an Australian Business Number (“ABN”) or proof of some other exemption (as appropriate).
 
    Assuming the requirements of section 128F of the Australian Tax Act are satisfied with respect to the Notes, then the requirements of section 12-140 do not apply to payments to a holder of Notes in registered form who is not a resident of Australia and not holding the Notes in the course of carrying on business at or through a permanent establishment in Australia. Payments to other classes of Noteholders in registered form may be subject to a withholding where the holder of those Notes does not quote a TFN, ABN or provide proof of an appropriate exemption (as appropriate);
 
(i)   supply withholding tax -payments in respect of the Notes can be made free and clear of the “supply withholding tax” imposed under section 12-190 of the Taxation Administration Act;
 
(j)   goods and services tax (GST) — neither the issue nor receipt of the Notes will give rise to a liability for GST in Australia on the basis that the supply of Notes will comprise either an input taxed financial supply or (in the case of an offshore subscriber) a GST-free supply. Furthermore, neither the payment of principal or interest by the Issuer, nor the disposal of the Notes, would give rise to any GST liability in Australia; and
 
(k)   debt/equity rules- Division 974 of the Australian Tax Act, which applies from 1 July 2001, contains tests for characterising debt (for all entities) and equity (for companies) for Australian tax purposes, including for the purposes of dividend withholding tax and IWT. The Issuer intends to issue Notes which are to be characterised as “debt interests” for the purposes of the tests contained in Division 974 and the returns paid on the Notes are to be “interest” for the purpose of section 128F of the Australian Tax Act. Accordingly, Division 974 is unlikely to affect the Australian tax treatment of holders of Notes.

3   Recent Developments

Additional withholdings from certain payments to non-residents

Section 12-315 of schedule 1 of the Taxation Administration Act (introduced by the Taxation Laws Amendment Act (No. 4) 2003) gives the Governor-General power to make regulations requiring withholding from certain payments to non-residents after 1 July 2003. No draft regulations have yet been released, so it is not possible to determine what types of payments would be caught by the new rules nor the rate of withholding. However, section 12-315 expressly provides that the regulations will not apply to interest and other payments which are already subject to the current IWT rules or specifically exempt from those rules. Further, regulations may only be made if the responsible Minister is satisfied that the specified payments are of a kind that could reasonably relate to assessable income of foreign residents. The regulations should not apply to repayments of principal under the Notes, as in the absence of any issue discount, such amounts will generally not be reasonably related to assessable income. The possible application of any regulations to the proceeds of any sale of the Notes will need to be monitored.

Taxation of foreign exchange gains and losses

The New Business Tax System (Taxation of Financial Arrangements) Act (No. 1) 2003 contains new rules to deal with the taxation consequences of foreign exchange transactions entered into after l July 2003 (unless a taxpayer elects for them to apply to earlier transactions). The new rules are complex and will apply to the Issuer in respect of any Notes denominated in a currency other than Australian dollars as well as any currency hedging arrangements entered into in respect of such Notes. Nevertheless the Issuer ought to be able to manage its position under the new rules so that the tax consequences are effectively the same as the commercial position (that is that any net foreign exchange gains and losses recognised for tax purposes should be represented by similar cash gains and losses).

The new rules may also apply to any Noteholders who are Australian residents or non-residents that hold Notes that are not denominated in Australian dollars in the course of carrying on business in Australia. Any such Noteholders should consult their professional advisors for advice as to how to tax account for any foreign exchange gains or losses arising from their holding of those Notes.

New Zealand Taxation

The following is a summary of the New Zealand taxation treatment at the date of the Information Memorandum of payments of interest on New Zealand Domestic Notes and certain other matters. It is not exhaustive and, in particular, does

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not deal with the position of certain classes of holders of New Zealand Domestic Notes. Prospective holders of New Zealand Domestic Notes who are in any doubt as to their tax position should consult their professional advisers.

Under section NF 1(2) of the New Zealand Income Tax Act 1994 (“New Zealand Tax Act”), the resident withholding tax (“RWT”) rules potentially apply to all interest paid to New Zealand residents (or non-residents engaged in business in New Zealand through a fixed establishment in New Zealand). Any payment of interest on New Zealand Domestic Notes to a New Zealand resident (or such non-resident with a branch in New Zealand) will be resident withholding income which is subject to the RWT rules.

Under section NF 9 of the New Zealand Tax Act, certain categories of persons can apply for certificates of exemption from RWT. Interest paid to holders of valid certificates of exemption is not subject to the RWT rules. For the Issuer to be satisfied that this exemption applies to the payment of interest on a New Zealand Domestic Note:

(a)   the Issuer must be satisfied that the holder of the New Zealand Domestic Note is a registered bank under the Reserve Bank of New Zealand Act 1989; or
 
(b)   the Issuer must have seen a copy of a certificate of exemption issued to the holder.

If the Issuer is not satisfied that the holder has a valid certificate of exemption, the Issuer will deduct RWT from the payment of interest on the New Zealand Domestic Notes. The rate of RWT deducted from the interest will normally be 19.5 per cent, (provided the holder has furnished its tax file number) but recipients can elect for a higher rate to be deducted.

If the holder is neither resident in New Zealand nor engaged in business in New Zealand through a fixed establishment, the Issuer must deduct non-resident withholding tax (“NRWT”) from the interest paid on the New Zealand Domestic Notes. If the interest is non-resident withholding income, it is excluded from resident withholding income and RWT does not have to be deducted.

As set out in more detail in Condition 20 of the Notes, if the Issuer at any time is compelled by law to deduct or withhold an amount in respect of any withholding taxes, the Issuer shall make such deductions and there will be no grossing-up of the payment.

The Issuer has been advised that under New Zealand laws as presently in effect:

(A)   assuming the holder of a New Zealand Domestic Note is a New Zealand tax resident (or is engaged in business in New Zealand through a fixed establishment in New Zealand) and is the holder of a certificate of exemption from RWT, payment of principal and interest to that holder will not be subject to deduction of New Zealand resident withholding tax. However, such a holder will be subject to income tax, under the financial arrangements “accrual rules” in Part EH of the New Zealand Tax Act, in respect of any accruing (or realised) gains arising from investment in (or sale of) the New Zealand Domestic Note;
 
(B)   in the case of a holder of a New Zealand Domestic Note who is neither tax resident in New Zealand nor engaged in business in New Zealand through a fixed establishment in New Zealand, payment of interest will be subject to deduction of NRWT. That NRWT will be a final tax applied by New Zealand in respect of interest derived by such a holder. Such a holder may be, but is unlikely to be, subject to New Zealand income tax on any other gains derived from holding the Note, such as gains on sale;
 
(C)   as New Zealand does not impose any stamp duty (or similar issue or registration tax) and does not impose death duties, no New Zealand stamp duty or death duty will apply to any New Zealand Domestic Note or any holder of a New Zealand Domestic Note; and
 
(D)   New Zealand goods and services tax will not apply in respect of any payments made on a New Zealand Domestic Note.

The Austraclear New Zealand System will only pay interest on securities lodged in the Austraclear New Zealand System in gross.

European Union Directive on the Taxation of Savings

On 3 June 2003 the EU Council of Economics and Finance Ministers adopted a new directive regarding the taxation of savings income. The directive is scheduled to be applied by Member States from 1 July 2005, provided that

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certain non EU countries adopt similar measures from the same date. Under the directive each Member State will be required to provide the tax authorities of another Member State details of payments of interest or other similar income paid by a person within its jurisdiction to an individual resident in that other Member State; however, Austria, Belgium and Luxembourg may instead apply a withholding system for a transitional period in relation to such payments, deducting tax at rates rising over time to 35 per cent. The transitional period is to commence on the date from which the directive is to be applied by Member States and to terminate at the end of the first fiscal year following agreement by certain non EU) countries to the exchange of information relating to such payments.

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Clearing and Settlement

Euroclear

The Euroclear System was created in 1968 to hold securities for participants in Euroclear (“Euroclear Participants”) and to effect transactions between Euroclear Participants through simultaneous electronic book-entry delivery against payment, thereby eliminating the need for physical movement of certificates and any risk from lack of simultaneous transfer of securities and cash. Euroclear Participants include banks (including central banks), securities brokers and dealers and other professional financial intermediaries. Indirect access to Euroclear is also available to other firms that clear through or maintain a custodial relationship with a Euroclear Participant, either directly or indirectly.

The Euroclear System is operated by Euroclear Bank S.A./N.A. (“Euroclear Operator”).

Securities clearance accounts and cash accounts with the Euroclear Operator are governed by the terms and conditions governing use of Euroclear, the related operating procedures of the Euroclear System and applicable Belgian law (collectively, the “Euroclear Terms and Conditions”). The Euroclear Terms and Conditions govern transactions of securities and cash within Euroclear, withdrawal of securities and cash from the system and receipts of payments with respect to securities in the system. All securities in Euroclear are held on a fungible basis without attribution of specific certificates to specific securities clearance accounts. The Euroclear Operator acts under the Euroclear Terms and Conditions only on behalf of Euroclear Participants, and has no record of or relationship with persons holding through Euroclear Participants.

Distributions with respect to interests in Global Notes held through Euroclear will be credited to the Euroclear cash accounts of Euroclear Participants to the extent received by the Euroclear Operator’s depositary, in accordance with the Euroclear Terms and Conditions. The Euroclear Operator will take any other action permitted to betaken by a holder of any Global Notes on behalf of a Euroclear Participant only in accordance with the Euroclear Terms and Conditions.

Clearstream, Luxembourg

Clearstream Banking, société anonyme (“Clearstream, Luxembourg”) is incorporated under the laws of Luxembourg as a professional depositary and provides, among other things, services for safekeeping, administration, clearance and settlement of internationally traded securities. As a professional depositary, Clearstream, Luxembourg is subject to regulation by the Luxembourg Monetary Institute. Clearstream, Luxembourg holds securities for its participating organisations (“Clearstream, Luxembourg Participants”) and facilitates the clearance and book-entry changes in accounts of Clearstream, Luxembourg Participants, thereby eliminating the need for physical movement of certificates. Clearstream, Luxembourg Participants are recognised financial institutions around the world, including underwriters, securities brokers and dealers, banks, trust companies, clearing corporation and certain other organisations. Indirect access to Clearstream, Luxembourg is also available to others, such as banks, brokers, dealers and trust companies that clear through or maintain a custodial relationship with a Clearstream, Luxembourg, Participant, either directly or indirectly.

Austraclear Australian System

Austraclear Limited began operation of the Austraclear Australian System in 1984. Austraclear Limited is an unlisted public company owned by financial institutions and other market participants. It operates the national central securities depositary to the Australian money market and registry for semi-government and private sector debt securities lodged with the Austraclear Australian System. Through its proprietary Financial Transactions Recording and Clearance Systems (FINTRACS) software, the Austraclear Australian System electronically clears and settles most debt securities traded in the Australian money market and capital market, excluding those issued by the Commonwealth Government.

The rights and obligations of Austraclear Limited and participants under the Austraclear Australian System are created by contract, as evidenced through the Austraclear System Regulations and Operating Manual, User Guides and instructions and directions contained within the Austraclear Australian System (“Austraclear Australia Rules”).

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Under the Austraclear Australian System, a wide range of eligible debt instruments may be “lodged” with Austraclear Limited and either immobilised in its vaults which are located in Austraclear Limited’s branch offices in Sydney and Melbourne (if they are in physical form), or recorded on an electronic register. Through the Austraclear Australian System, ownership of these “physical” or “discount” debt instruments (Paper Securities) and “non-physical” or “fixed interest” debt instruments (Non-Paper Securities) is transferred electronically via book-entry changes without the need for physical delivery. Real-time settlement of cash transactions is facilitated by a real-time gross settlement (“RTGS”) system, operated by the Reserve Bank of Australia (“RBA”) and developed by Austraclear Limited.

The Austraclear Australian System relies upon both parties to a transaction entering trade details into computer terminals that the System then matches before effecting settlement. As well as facilitating securities settlements the Austraclear Australian System also provides members with the ability to make high-value funds transfers independent of the need for a corresponding securities transfer.

As transactions currently processed through the Austraclear Australian System are made on a RTGS basis, all high-value and time critical inter-bank payments, including the cash settlement of transactions in debt securities, will be settled individually on a real time gross basis through institutions’ exchange settlement accounts. A payment will be settled only if the paying institution has an adequate balance in the exchange settlement account it maintains with the RBA. Once that payment is made, it is irrevocable in the sense it is protected from recall by the remitter or dishonour by the paying institution. This allows for true delivery versus payment to take place; that is, securities and cash transfers occur simultaneously, counterparties to the transaction will own either securities or cash and finality is immediate.

Austraclear New Zealand System

Since 1990, the Reserve Bank of New Zealand (“RBNZ”) has operated the Austraclear New Zealand System in New Zealand out of its Financial Services Group. The Austraclear New Zealand System electronically clears and settles most debt and equity securities issued by the New Zealand Government, local authorities and other public and private sector issuers traded in the New Zealand money market and capital market.

The rights and obligations of the RBNZ as operator of the Austraclear New Zealand System and participants under the Austraclear New Zealand System are created by contract, as evidenced through the Austraclear New Zealand System Rules and the Austraclear New Zealand Operating Guidelines (“Austraclear New Zealand Rules”).

Under the Austraclear New Zealand System, a wide range of eligible New Zealand dollar-denominated securities (debt instruments and equities) may be “lodged” with New Zealand Central Securities Depositary Limited (“NZCSD”), a custodian that is fully owned by the RBNZ, and recorded on an electronic register. Through the Austraclear New Zealand System, ownership of these debt instruments is transferred electronically via book-entry changes without the need for physical delivery. Real-time settlement of cash transactions is facilitated by a RTGS system, operated by the RBNZ.

The Austraclear New Zealand System relies upon both parties to a transaction entering trade details into computer terminals that the Austraclear New Zealand System then matches before effecting settlement. As well as facilitating securities settlements, the Austraclear New Zealand System also provides members with the ability to make high-value funds transfers independent of the need for a corresponding securities transfer.

As transactions currently processed through the Austraclear New Zealand System are made on a RTGS basis, all high-value and time critical inter-bank payments, including the cash settlement of transactions in debt securities, will be settled individually on a RTGS basis through the institutions’ Austraclear New Zealand System cash account that clears through their respective banks’ exchange settlement accounts. A payment will be settled only if the paying institution has an adequate balance in the exchange settlement account it maintains with the RBNZ. Once that payment is made, it is irrevocable in the sense it is protected from recall by the remitter or dishonour by the paying institution. This allows for true delivery versus payment to take place; that is, securities and cash transfers occur simultaneously, counterparties to the transaction will own either securities or cash and finality is immediate.

The Austraclear New Zealand System will only pay interest on securities lodged in the Austraclear New Zealand System in gross. As described in more detail above, under “New Zealand Taxation”, interest paid to holders of valid certificates of exemption is not subject to the New Zealand RWT rules. In order for this exemption to apply to the payment of interest on a New Zealand Domestic Note, the New Zealand Registrar must have seen a copy

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of a certificate of exemption issued to the holder or if the New Zealand Domestic Note is held through a nominee member of the Austraclear New Zealand System, to the nominee. However, the RBNZ will allow a member of the Austraclear New Zealand System that is non-resident in New Zealand and does not hold a certificate of exemption from RWT to hold only New Zealand government securities.

Accordingly, in practice:

(i)   a holder of a New Zealand Domestic Note lodged in the Austraclear New Zealand System must provide evidence to the RBNZ that it is the holder of a certificate of exemption from RWT; or
 
(ii)   the holder must hold the New Zealand Domestic Note through a nominee member of the Austraclear New Zealand System that has itself provided that evidence to the RBNZ; or
 
(iii)   (where a New Zealand Domestic Note is traded from the Austraclear New Zealand System to either Euroclear or Clearstream, Luxembourg, in which case the New Zealand Domestic Note remains within the Austraclear New Zealand System (see below)), Westpac Nominees-NZ- Limited (“Westpac Nominees”), which acts as agent for Euroclear, and ANZ Nominees Limited (“ANZ Nominees”), which acts as agent for Clearstream, Luxembourg, manage any related interest withholding tax that is legally required in relation to the relevant payment; in this case, each of Euroclear and Clearstream, Luxembourg is responsible for advising Westpac Nominees or ANZ Nominees, as the case may be, of the tax status of its holder as the beneficial owner of the New Zealand Domestic Note.

Cross-market trading - Austraclear Australian System

The Austraclear Australian System is a participant in the Euroclear System and the Clearstream, Luxembourg (each a “Clearance and Settlement System”) and consequential changes to the Austraclear Australia’s Rules have been made. The amendments provide for members of the Austraclear Australian System to lodge, take out (“uplift”) and record transactions in respect of entitlements to certain bonds, notes, certificates of deposit and commercial paper issued in the Euromarkets (“Eurosecurities”). Members of the Austraclear Australian System will acquire an equitable interest (a “Euroentitlement”) in the rights which the Austraclear Australian System acquires to the relevant Eurosecurities. A Euroentitlement will be lodged in the Austraclear Australian System by the member arranging for the transfer of the Eurosecurities to the account of Austraclear Australian System with the relevant Clearance and Settlement System. It will not be possible for members to subscribe for a Eurosecurity through the Austraclear Australian System. Once a Euroentitlement is lodged with the Austraclear Australian System the member can deal with the Euroentitlement in much the same way as other securities lodged with the Austraclear Australian System.

The Austraclear Australian System will establish a separate account in Australia through which it will receive and disburse payments to members who hold Euroentitlements. Payments received by the Austraclear Australian System in respect of Eurosecurities relating to Euroentitlements will be paid by the Austraclear Australian System to the relevant member for value on the same day that payment is made by the issuer of the related Eurosecurities.

Euroentitlements will be able to be uplifted from the Austraclear Australian System by the Austraclear Australian System transferring the related Eurosecurity to the account of another participant in the relevant Clearance and Settlement System.

At present the provisions do not provide for a two-way link. The provisions will only apply to securities issued in the Euromarkets. Accordingly, the new arrangements will not apply to instruments issued in the Australian domestic markets.

Cross-market trading - Austraclear New Zealand System

Westpac Nominees acts in New Zealand as the agent for Euroclear, and ANZ Nominees as the agent for Clearstream, Luxembourg for New Zealand dollar-denominated fixed interest and registered discount securities issued in the New Zealand domestic markets and initially lodged with the Austraclear New Zealand System. Unlike the Austraclear Australian System, the RBNZ is not a participant in Euroclear or Clearstream, Luxembourg. If a security is traded from the Austraclear New Zealand System into Euroclear or Clearstream, Luxembourg, the security is transferred from the account of the relevant member of the Austraclear New Zealand System into the pool account of Euroclear or Clearstream, Luxembourg, as the case may be, within the Austraclear New Zealand System. Legal ownership

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of the security remains with NZCSD and only the beneficial entitlements to the security changes. That is, the security always remains lodged within the Austraclear New Zealand System and is not “uplifted” into Euroclear or Clearstream, Luxembourg. The relevant participant in Euroclear or Clearstream, Luxembourg acquires an equitable interest in the rights which Euroclear or Clearstream, Luxembourg acquires to the relevant security.

On advice from Euroclear or Clearstream, Luxembourg, Westpac Nominees or ANZ Nominees, as the case may be, enters and settles transactions in the Austraclear New Zealand System with its New Zealand member, then advises Euroclear or Clearstream, Luxembourg electronically via SWIFT. Any payments of funds are cleared by Euroclear’s or Clearstream, Luxembourg’s New Zealand bank.

At present, the Austraclear New Zealand System does not provide for a two-way link with Euroclear and Clearstream, Luxembourg. The Austraclear New Zealand System enables New Zealand Domestic Notes initially lodged within the Austraclear New Zealand System to be traded to Euroclear and Clearstream, Luxembourg accounts through their respective New Zealand agents. It is not possible at present for New Zealand dollar-denominated Eurosecurities initially lodged within Euroclear and/or Clearstream, Luxembourg to be traded into the Austraclear New Zealand System or to be subscribed through the Austraclear New Zealand System.

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Summary of provisions relating to Euro Notes while in Global Form

This summary relates to the issue by the Issuer of Notes in bearer form (“Euro Notes”) pursuant to the Euro Fiscal Agency Agreement dated 31 October 2001 as amended and restated on 15 October 2002 as amended and restated or supplemented from time to time between the Issuer and the Fiscal Agent and having the benefit of the Deed Of Covenant dated 31 October 2001 executed by the Issuer. All capitalised terms that are not defined in this summary have the meaning given to them in the “Terms and Conditions of the Notes”.

1   Initial Issue of Notes
 
    Upon the initial deposit of a Global Note with a common depositary for Euroclear and Clearstream, Luxembourg (“Common Depositary”), Euroclear or Clearstream, Luxembourg will credit each subscriber with a principal amount of Notes equal to the principal amount for which it has subscribed and paid.
 
    Notes that are initially deposited with the Common Depositary may also be credited to the accounts of subscribers with (if indicated in the relevant Pricing Supplement) other clearing systems through direct or indirect accounts with Euroclear and Clearstream, Luxembourg held by such other clearing systems. Conversely, Notes that are initially deposited with any other clearing system may similarly be credited to the accounts of subscribers with Euroclear, Clearstream, Luxembourg or other clearing systems.
 
2   Relationship of Accountholders with Clearing Systems
 
    Each of the persons shown in the records of Euroclear, Clearstream, Luxembourg or any other clearing system as the holder of a Note represented by a Global Note must look solely to Euroclear, Clearstream, Luxembourg or such clearing system (as the case may be) for his share of each payment made by the Issuer to the bearer of such Global Note and in relation to all other rights arising under the Global Notes subject to and in accordance with the respective rules and procedures of Euroclear, Clearstream, Luxembourg, or such clearing system (as the case may be). Such persons shall have no claim directly against the Issuer in respect of payments due on the Notes for so long as the Notes are represented by such Global Note and such obligations of the Issuer will be discharged by payment to the bearer of such Global Note in respect of each amount so paid.
 
3   Payments
 
    Whilst any Note is represented by a Temporary Global Note, payments of principal, interest (if any) and any other amount payable in respect of the Notes due prior to the Exchange Date will be made against presentation of the Temporary Global Note only to the extent that certification (in a form to be provided) to the effect that the beneficial owners of interest in such Note are not U.S. persons or persons who have purchased for resale to any U.S. person, as required by U.S. Treasury regulations, has been received by Euroclear and/or Clearstream, Luxembourg and Euroclear and/or Clearstream, Luxembourg, as applicable, have given a like certification (based on the certifications it has received) to the Fiscal Agent.
 
    Payments of principal, interest (if any) or any other amounts on a Permanent Global Note will be made through Euroclear and/or Clearstream, Luxembourg against presentation or surrender (as the case may be) of the Permanent Global Note without any requirement for certification.
 
4   Exchange
 
4.1   Temporary Global Notes
 
    Each Temporary Global Note will be exchangeable, free of charge to the holder, on or after its Exchange Date in whole or in part upon certification as to non-U.S. beneficial ownership in the form set out in the Euro Fiscal Agency Agreement for interests in a Permanent Global Note or, if so provided in the relevant Pricing Supplement, for Definitive Bearer Notes.

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    If:

  (a)   a Permanent Global Note has not been delivered or its principal amount increased by 5.00 p.m. (London time) on the seventh day after the bearer of a Temporary Global Note has requested exchange of an interest in the Temporary Global Note for an interest in a Permanent Global Note; or
 
  (b)   Definitive Notes have not been delivered by 5.00 p.m. (London time) on the thirtieth day after the bearer of a Temporary Global Note has requested exchange of the Temporary Global Note for Definitive Notes; or
 
  (c)   a Temporary Global Note (or any part of it) has become due and payable in accordance with the Terms and Conditions of the Notes or the date for final redemption of a Temporary Global Note has occurred and, in either case, payment in full of the amount of principal falling due with all accrued interest has not been made to the bearer of the Temporary Global Note in accordance with the terms of the Temporary Global Note on the due date for payment,

then the Temporary Global Note (including the obligations to deliver a Permanent Global Note or increase the principal amount thereof or deliver Definitive Notes, as the case may be) will become void at 5.00 p.m. (London time) on such seventh day (in the case of (a) above) or at 5.00 p.m. (London time) on such thirtieth day (in the case of (b) above) or at 5.00 p.m. (London time) on such due date (in the case of (c) above) and the bearer of the Temporary Global Note will have no further rights thereunder (but without prejudice to the rights which the bearer of the Temporary Global Note or others may have under a deed of covenant dated 31 October 2001 (“Deed of Covenant”) executed by the Issuer). Under the Deed of Covenant, persons shown in the records of Euroclear and/or Clearstream, Luxembourg and/or any other relevant clearing system as being entitled to an interest in a Temporary Global Note will acquire directly against the Issuer all those rights to which they would have been entitled if, immediately before the Temporary Global Note became void, they had been the holders of Definitive Notes in an aggregate principal amount equal to the principal amount of Notes they were shown as holding in the records of Euroclear and/or Clearstream, Luxembourg and/or any other relevant clearing system.

4.2   Permanent Global Notes
 
    Each Permanent Global Note will be exchangeable, free of charge to the holder, on or after its Exchange Date in whole but not, except as provided under “Partial Exchange of Permanent Global Notes”, in part for Definitive Notes:

  (a)   by the Issuer giving notice to the Noteholders and the Fiscal Agent of its intention to effect such exchange, unless principal in respect of any Notes is not paid when due;
 
  (b)   if the relevant Pricing Supplement provides that such Global Note is exchangeable at the request of the holder, by the holder giving notice to the Fiscal Agent of its election for such exchange; and
 
  (c)   otherwise, (i) if the Permanent Global Note is held on behalf of Euroclear or Clearstream, Luxembourg or any other clearing system (an “Alternative Clearing System”) and any such clearing system is closed for business for a continuous period of 14 days (other than by reason of holidays, statutory or otherwise) or announces an intention permanently to cease business or in fact does so or (ii) if principal in respect of any Notes is not paid when due, by the holder giving notice to the Fiscal Agent of its election for such exchange.

If:

  (a)   Definitive Notes have not been delivered by 5.00 p.m. (London time) on the thirtieth day after the bearer of a Permanent Global Note has duly requested exchange of the Permanent Global Note for Definitive Notes; or
 
  (b)   a Permanent Global Note (or any part of it) has become due and payable in accordance with the Terms and Conditions of the Notes or the date for final redemption of the Notes has occurred and, in either case, payment in full of the amount of principal falling due with all accrued interest has

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      not been made to the bearer of the Permanent Global Note in accordance with the terms of the Permanent Global Note on the due date for payment,

then the Permanent Global Note (including the obligation to deliver Definitive Notes) will become void at 5.00 p.m. (London time) on such thirtieth day (in the case of (a) above) or at 5.00 p.m. (London time) on such due date (in the case of (b) above) and the bearer of the Permanent Global Note will have no further rights under it (but without prejudice to the rights which the bearer of the Permanent Global Note or others may have under the Deed of Covenant). Under the Deed of Covenant, persons shown in the records of Euroclear and/or Clearstream, Luxembourg and/or any other relevant clearing system as being entitled to an interest in a Permanent Global Note will acquire directly against the Issuer all those rights to which they would have been entitled if, immediately before the Permanent Global Note became void, they had been the holders of Definitive Notes in an aggregate principal amount equal to the principal amount of Notes they were shown as holding in the records of Euroclear and/or Clearstream, Luxembourg and/or any other relevant clearing system.

4.3   Partial exchange of Permanent Global Notes
 
    For so long as a Permanent Global Note is held on behalf of a clearing system and the rules of that clearing system permit, such Permanent Global Note will be exchangeable in part on one or more occasions for Definitive Notes (a) if principal in respect of any Notes is not paid when due or (b) if so provided in, and in accordance with, the Conditions (which will be set out in the relevant Pricing Supplement) relating to Partly Paid Notes.
 
4.4   Delivery of Notes
 
    On or after any due date for exchange the holder of a Global Note may surrender such Global Note or, in the case of a partial exchange, present it for endorsement to or to the order of the Fiscal Agent. In exchange for any Global Note, or the part of it to be exchanged, the Issuer will deliver, or procure the delivery of, a Permanent Global Note in an aggregate principal amount equal to that of the whole or that part of a Temporary Global Note that is being exchanged or, in the case of a subsequent exchange, endorse, or procure the endorsement of, a Permanent Global Note to reflect such exchange.
 
    In this Information Memorandum,“Definitive Notes” means, in relation to any Global Note, the definitive Bearer Notes for which such Global Note may be exchanged (if appropriate, having attached to them all Coupons and Receipts in respect of interest or Instalment Amounts that have not already been paid on the Global Note and a Talon). Definitive Notes will be security printed and printed in accordance with any applicable legal and stock exchange requirements in or substantially in the form set out in the schedules to the Euro Fiscal Agency Agreement. On exchange in full of each Permanent Global Note, the Issuer will, if the holder so requests, procure that it is cancelled and returned to the holder together with the relevant Definitive Notes.
 
4.5   Exchange Date
 
    “Exchange Date” means, in relation to a Temporary Global Note, the day falling after the expiry of 40 days after its issue date and, in relation to a Permanent Global Note, a day falling not less than 60 days, or in the case of failure to pay principal in respect of any Notes when due 30 days, after that on which the notice requiring exchange is given and on which banks are open for business in the city in which the specified office of the Fiscal Agent is located and in the city in which the relevant clearing system is located.
 
5   Transfers
 
    Notes which are represented by a Global Note will only be transferable in accordance with the rules and procedures for the time being of Euroclear or Clearstream, Luxembourg, as the case may be.

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6   Conditions applicable to Global Notes
 
    Each Global Note contains provisions which modify the Terms and Conditions of the Notes as they apply to the Global Note. The following is a summary of certain of those provisions:

  (a)   Meetings: The holder of a Permanent Global Note shall (unless such Permanent Global Note represents only one Note) be treated as being two persons for the purposes of any quorum requirements of a meeting of holders and, at any such meeting, the holder of a Permanent Global Note shall be treated as having one vote in respect of each minimum Denomination of Notes for which such Global Note may be exchanged.
 
  (b)   Cancellation: Cancellation of any Note represented by a Permanent Global Note that is required by the Conditions to be cancelled (other than upon its redemption) will be effected by reduction in the principal amount of the relevant Permanent Global Note.
 
  (c)   Purchase: Notes represented by a Permanent Global Note may be purchased by the Issuer or any of its Subsidiaries at any time in the open market or otherwise and at any price.
 
  (d)   Issuer’s call options: Any option of the Issuer provided for in the Conditions of the Notes while such Notes are represented by a Permanent Global Note shall be exercised by the Issuer giving notice to the holders within the time limits set out in and containing the information required by the Conditions, except that the notice is not required to contain the serial numbers of Notes drawn in the case of a partial exercise of an option and accordingly no drawing of Notes is required. If any option of the Issuer is exercised in respect of some but not all of the Notes of any Series, the rights of accountholders with a clearing system in respect of the Notes are governed by the standard procedures of Euroclear, Clearstream, Luxembourg or any other clearing system (as the case may be).
 
  (e)   Investors’ put option: Any option of the holders provided for in the Conditions of any Notes while such Notes are represented by a Permanent Global Note may be exercised by the holder of such Permanent Global Note, giving notice to the Principal Paying Agent within the time limits relating to the deposit of Notes with the Principal Paying Agent substantially in the form of the notice available from the Principal Paying Agent or any Paying Agent, except that the notice is not required to contain the serial numbers of the Notes in respect of which the option has been exercised, and stating the principal amount of Notes in respect of which the option is exercised and at the same time presenting for notation the Permanent Global Note to the Fiscal Agent.

7   Partly Paid Notes
 
    The provisions relating to Partly Paid Notes are not set out in this Information Memorandum, but will be contained in the relevant Pricing Supplement and accordingly in the Global Notes. While any instalments of the subscription moneys due from the holder of Partly Paid Notes are overdue, no interest in a Global Note representing such Notes may be exchanged for any interest in a Permanent Global Note or for Definitive Notes (as the case may be). If any Noteholder fails to pay any instalment due on any Partly Paid Notes within the time specified, the Issuer may forfeit such Notes and shall have no further obligation to their holder in respect of them.

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Sale and Subscription

Summary of Dealer Agreement

Subject to the terms and on the conditions contained in a Dealer Agreement dated 31 October 2001 as amended and restated or supplemented from time to time (“Dealer Agreement”) between the Issuer and the Arranger, the Notes will be offered by the Issuer to the Dealers. The Notes may be resold at prevailing market prices, or at related prices, at the time of such resale, as determined by the relevant Dealer. The Notes may also be sold by the Issuer through the Dealers, acting as agents of the Issuer. The Dealer Agreement also provides for Notes to be issued in syndicated Tranches that may be jointly and severally underwritten by two or more Dealers.

The Issuer has agreed to indemnify the Dealers against certain liabilities in connection with the offer and sale of the Notes and to pay the Dealers certain fees and commissions. The Dealer Agreement entitles the Dealers to terminate any agreement that they make to subscribe for Notes in certain circumstances prior to payment for such Notes being made to the Issuer.

Selling Restrictions

United States of America

The Notes have not been and will not be registered under the United States Securities Act of 1933, as amended (“Securities Act”) and may not be offered or sold within the United States or to or for the account or benefit of U.S. persons except in certain transactions exempt from, or not subject to, the registration requirements of the Securities Act. Terms used in the preceding sentence have the meanings given to them by Regulation S under the Securities Act.

Notes in bearer form are subject to U.S. tax law requirements and may not be offered, sold or delivered within the United States or its possessions or to U.S. persons, except in certain transactions permitted by U.S. tax regulations. Terms used in the preceding sentence have the meanings given to them by the United States Internal Revenue Code and regulations thereunder.

Each Dealer has agreed that, except as permitted by the Dealer Agreement, it will not offer, sell or deliver Notes,

(a)   as part of their distribution at any time or
 
(b)   otherwise until 40 days after the completion of the distribution of the Notes comprising the relevant Tranche, as certified to the Euro Fiscal Agent or the Australian Registrar or the New Zealand Registrar (as the case may be) or the Issuer by such Dealer (or, in the case of a sale of a Tranche of Notes to or through more than one Dealer, by each of such Dealers as to Notes of such Tranche purchased by or through it, in which case the Euro Fiscal Agent or the Australian Registrar or the New Zealand Registrar (as the case may be) or the Issuer shall notify each such Dealer when all such Dealers have so certified),

within the United States or to or for the account or benefit of U.S. persons, and such Dealer will have sent to each dealer to which it sells Notes during the relevant distribution compliance period a confirmation or other notice setting forth the restrictions on offers and sales of the Notes within the United States or to or for the account or benefit of U.S. persons.

Terms used in this paragraph have the meaning given to them by Regulation S under the Securities Act.

In addition, until 40 days after the commencement of the offering of Notes comprising any Tranche, any offer or sale of Notes within the United States by any dealer (whether or not participating in the offering) may violate the registration requirements of the Securities Act.

Each issue of Index Linked Interest Notes and Dual Currency Notes is subject to such additional U.S. selling restrictions as the Issuer and the relevant Dealer or Dealers agree as a term of the issue and purchase of such Notes, which additional selling restrictions will be set out in the applicable Pricing Supplement. The Dealers have agreed that they will offer, sell or deliver such Notes only in compliance with such additional U.S. selling restrictions.

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United Kingdom

Each Dealer has represented, warranted and agreed that:

(a)   No offer to public-listed Notes: with respect to Notes which have a maturity of one year or more and which are to be admitted to the Official List of the UK Listing Authority, it has not offered or sold and will not offer or sell any such Notes to persons in the United Kingdom prior to admission of such Notes to listing in accordance with Part VI of the Financial Services and Markets Act 2000 (“FSMA”), except to persons whose ordinary activities involve them in acquiring, holding, managing or disposing of investments (as principal or agent) for the purposes of their businesses or otherwise in circumstances which have not resulted and will not result in an offer to the public in the United Kingdom within the meaning of the Public Offers of Securities Regulations 1995 or the FSMA;
 
(b)   No offer to public-unlisted Notes: with respect to Notes which have a maturity of one year or more and which are not be admitted to the Official List of the UK Listing Authority, it has not offered or sold and will not offer or sell any such Notes to persons in the United Kingdom prior to the expiry of a period of six months from the issue date of such Notes except to persons whose ordinary activities involve them in acquiring, holding, managing or disposing of investments (as principal or agent) for the purposes of their businesses or otherwise in circumstances which have not resulted and will not result in an offer to the public in the United Kingdom within the meaning of the Public Offers of Securities Regulations 1995;
 
(c)   General compliance: it has complied and will comply with all applicable provisions of the FSMA with respect to anything done by it in relation to the any Notes in, from or otherwise involving the United Kingdom; and
 
(d)   Financial promotion: it has only communicated or caused to be communicated and it will only communicate or cause to be communicated any invitation or inducement to engage in investment activity (within the meaning of section 21 of the FSMA) received by it in connection with the issue or sale of such Notes in circumstances in which section 21(1) of the FSMA does not apply to the Issuer.

Japan

The Notes have not been and will not be registered under the Securities and Exchange Law of Japan (“Securities and Exchange Law”) and, accordingly, each Dealer has agreed that it will not offer or sell any Notes directly or indirectly, in Japan or to, or for the benefit of, any Japanese Person or to others for re-offering or resale, directly or indirectly, in Japan or to any Japanese Person except pursuant to an exemption from the registration requirements of, and otherwise in compliance with, the Securities and Exchange Law and any other applicable laws and regulations of Japan. For the purposes of this paragraph, “Japanese Person” means any person resident in Japan, including any corporation or other entity organised under the laws of Japan.

Federal Republic of Germany

Each Dealer has represented and agreed that Notes have not been and will not be offered, sold or publicly promoted or advertised by it in the Federal Republic of Germany other than in compliance with the German Securities Selling Prospectus Act (Wertpapierverkaufsprospktgesetz) of 13 December 1990, as amended, or any other laws applicable in the Federal Republic of Germany governing the issue, offering and sale securities.

The Republic of France

Each of the Dealers has represented and agreed that it will not offer or sell, directly or indirectly, any Notes to the public in the Republic of France, and that offers and sales of Notes in the Republic of France will be made in accordance with article L. 411-2 the Code Monétaire et financier, as amended and Decree no. 98-880 dated 1 October 1998 relating to offers to a limited number of investors and/or qualified investors.

In addition, each of the Dealers has represented and agreed that it has not distributed or caused to be distributed and will not distribute or cause to be distributed in the Republic of France, the Information Memorandum or any other offering material relating to the instruments other than to investors to whom offers and sales of Notes in the Republic of France may be made as described above.

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Switzerland

Each Dealer has agreed that any issue of Notes denominated in Swiss Francs will be in compliance with the guidelines of the Swiss National Bank regarding issues of Swiss Franc denominated debt securities.

Commonwealth of Australia

Each Dealer has acknowledged and agreed that no prospectus or other disclosure document in relation to the Program or the Notes has been or will be lodged with the Australian Securities and Investments Commission. Each Dealer has represented and agreed that, unless the relevant Pricing Supplement provides otherwise, it:

(a)   has not made or invited, and will not make or invite, an offer of the Notes for issue or sale in Australia (including an offer or invitation which is received by a person in Australia); and
 
(b)   it has not distributed or published, and will not distribute or publish, the Information Memorandum or any other offering material or advertisement relating to the Notes in Australia,

unless (i) the minimum aggregate consideration payable by each offeree is at least A$500,000 or its equivalent (disregarding moneys lent by the offeror or its associates) or the offer or invitation otherwise does not require disclosure to investors in accordance with Part 6D.2 of the Corporations Act 2001 of Australia, and (ii) such action complies with all applicable laws and regulations.

New Zealand

Each Dealer has represented and agreed that:

(a)   it has not offered or sold, and will not offer or sell, directly or indirectly, any Notes; and
 
(b)   it has not distributed and will not distribute, directly or indirectly, any offering materials or advertisement in relation to any offer of Notes,

in each case in New Zealand other than:

  (i)   to persons whose principal business is the investment of money or who, in the course of and for the purposes of their business, habitually invest money; or
 
  (ii)   to persons who in all the circumstances can properly be regarded as having been selected otherwise than as members of the public; or
 
  (iii)   to persons who are each required to pay a minimum subscription price of at least N.Z.$500,000 for the Notes before the allotment of those Notes (disregarding any amounts payable, or paid, out of money lent by the Issuer or any associated person of the Issuer); or
 
  (iv)   in other circumstances where there is no contravention of the Securities Act 1978 of New Zealand (or any statutory modification or re-enactment of, or statutory substitution for, the Securities Act 1978 of New Zealand).

Singapore

Each Dealer has represented and agreed that it will not offer or sell the Notes nor make the Notes the subject of an invitation for subscription or purchase, nor will it circulate or distribute the Information Memorandum or any other document or material in connection with the offer or sale, or invitation for subscription or purchase, of the Notes, whether directly or indirectly, to the public or any member of the public in Singapore other than:

(1)   to an institutional investor or other person specified in Section 274 of the Securities and Futures Act 2001 of Singapore (the “SFA”);
 
(2)   to a sophisticated investor, and in accordance with the conditions, specified in Section 275 of the SFA; or
 
(3)   otherwise pursuant to, and in accordance with the conditions of, any other applicable provision of the SFA.

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The Netherlands

Each Dealer has represented and agreed that it has not, directly or indirectly, offered or sold and will not, directly or indirectly, offer or sell in the Netherlands any Notes with a denomination of less than EUR50,000 (or its foreign currency equivalent) other than to persons who trade or invest in securities in the conduct of a profession or business (which include banks, stockbrokers, insurance companies, pension funds, other institutional investors and finance companies and treasury departments of large enterprises) unless one of the other exemptions from or exceptions to the prohibition contained in article 3 of the Dutch Securities Act 1995 (“Wet toezicht effectenverkeer 1995”) is applicable and the conditions attached to such exemption are complied with.

Italy

The offering of the Notes has not been cleared by CONSOB (the Italian Securities Exchange Commission) pursuant to Italian securities legislation and, accordingly, no Notes may be offered, sold or delivered, nor may copies of the Information Memorandum or of any other document relating to the Notes be distributed in the Republic of Italy, except:

(a)   to professional investors (operatori qualificati), as defined in article 31, second paragraph, of CONSOB Regulation No. 11522 of 1 July 1998, as successively amended; or
 
(b)   in circumstances which are exempted from the rules on solicitation of investments pursuant to article 100 of legislative decree No. 58 of 24 February 1998 (the Financial Services Act) and article 33, first paragraph, of CONSOB Regulation No. 11971 of 14 May 1999, as successively amended.

Any offer, sale or delivery of the Notes or distribution of copies of the Information Memorandum or any other document relating to the Notes in the Republic of Italy under (a) or (b) above must:

  (i)   made by an investment firm, bank or financial intermediary permitted to conduct such activities in the Republic of Italy in accordance with the Financial Services Act and legislation decree No. 385 of 1 September 1993 (“Banking Act”);
 
  (ii)   in compliance with article 129 of the Banking Act and the implementing guidelines of the Bank of Italy pursuant to which the issue or the offer of securities in the Republic of Italy may need to be preceded and followed by an appropriate notice to be filed with the Bank of Italy depending on inter alia, the aggregate value of the value of the securities issued or offered in the Republic of Italy and their characteristics; and
 
  (iii)   in accordance with any other applicable laws or regulations.

General

These selling restrictions may be modified by the agreement of the Issuer and the Dealers following a change in a relevant law, regulation or directive. Any such modification will be set out in the relevant Pricing Supplement issued in respect of the issue of Notes to which it relates or in a supplement to this Information Memorandum.

No action has been taken or will be taken in any jurisdiction that would permit a public offering of any of the Notes, or possession or distribution or making available of the Information Memorandum or any other offering material or any Pricing Supplement, in any country or jurisdiction where action for that purpose is required.

Each Dealer has agreed that it will comply with all relevant laws, regulations and directives in each jurisdiction in which it purchases, offers, sells or delivers Notes or has in its possession or distributes or makes available the Information Memorandum, any other offering material or any Pricing Supplement and the Issuer nor any other Dealer shall have responsibility for them.

With regard to each Tranche, the relevant Dealer(s) will comply with such other additional restrictions as the Issuer and the relevant Dealer(s) agree and are set out in the relevant Pricing Supplement.

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Form of Pricing Supplement

Set out below is a proforma pricing supplement which, subject to completion and amendment, will be issued in respect of issues of Notes under the Program. Text in this section appearing in italics does not form part of the form of the Pricing Supplement but denotes directions for completing the Pricing Supplement.

Pricing Supplement dated [    ]

Telstra Corporation Limited

(ABN 33 051 775 556)

Issue of [Aggregate Nominal Amount of Tranche] [Title of Notes]

under the euro 8,000,000,000

Debt Issuance Program

[This document constitutes the Pricing Supplement relating to the issue of Notes described in it. Terms used in this Pricing Supplement are deemed to be defined as such for the purposes of the Conditions set forth in the Information Memorandum dated 23 September 2004. This Pricing Supplement contains the final terms of the Notes and must be read in conjunction with such Information Memorandum.] [This document constitutes the Pricing Supplement relating to the issue of Notes described in it. Terms used in this Pricing Supplement are deemed to be defined as such for the purposes of the Conditions set forth in the Information Memorandum dated [original date]. This Pricing Supplement contains the final terms of the Notes and must be read in conjunction with the Information Memorandum dated [current date] save in respect of the Conditions which are extracted from the Information Memorandum dated [original date] (which are attached to this Pricing Supplement).]1

[In connection with this issue, the Stabilising Agent or any person acting on its behalf may over-allot or effect transactions outside Australia with a view to supporting the market price of the Notes at a level higher than that which might otherwise prevail for a limited period after the issue date. However, there may be no obligation on the Stabilising Agent or any agent acting on its behalf to do this. Such stabilising, if commenced, may be discontinued at any time, and must be brought to an end after a limited period. Such stabilising shall be in compliance with all applicable laws, regulations and rules. Such stabilising activities are not permitted in Australia.] 2

[Include whichever of the following apply or specify as “Not Applicable” (N/A). Note that the numbering should remain as set out below, even if “Not Applicable” is indicated for individual paragraphs or sub-paragraphs. Italics denote directions for completing the Pricing Supplement.]

             
1   Issuer:   Telstra Corporation Limited
 
           
2
  (i)   Series Number:   [ ]
 
           
  (ii)   Tranche Number: (if fungible with an existing Series, details of that Series, including the date on which the Notes become fungible)]   [ ]
 
           
3   Specified Currency or Currencies:   [ ]
 
           
4   Aggregate Nominal Amount:    
 
           
  (i)   Series:   [ ]
 
           
  (ii)   Tranche:   [ ]


1   This wording should be used for issues of fungible Notes which have Terms and Conditions set out in an old Information Memorandum.
 
2   Applies where a Stabilising Agent is appointed.

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5
  (i)   Issue Price:   [ ] per cent of the Aggregate Nominal Amount [plus accrued interest from [insert date] (in the case of fungible issues only, if applicable)]
 
           
  (ii)   Net proceeds:   [ ] (Required only for listed issues)
 
           
6   Specified Denomination(s):   [ ] [If the Tranche is to be issued in Australia, note that the denominations can be any value but the purchase price payable by each purchaser must be at least A$500,000 (or its approximate equivalent in another currency) (disregarding moneys lent by the Issuer or its associates) or otherwise be offered in a manner that does not require disclosure under Part 6D.2 of the Corporations Act 2001 of Australia provided that the minimum denomination in any case must be at least Ð 1,000 (or its approximate equivalent in another currency)]
 
           
7
  (i)   Issue Date:   [ ]
 
           
  (ii)   Interest Commencement Date (if different
from the Issue Date):
  [ ]
 
           
8   Maturity Date:   [Fixed rate - specify date
Floating rate - specify Interest Payment Date falling in the relevant month and year
]
 
           
9   Interest Basis:   [Fixed Rate]
 
           
          [Specify reference rate +/- [ ]% Floating Rate]
 
           
          [Zero Coupon]
 
           
          [Index Linked Interest]
 
           
          [specify other]
 
           
          (further particulars specified below)
 
           
10   Redemption/Payment Basis:   [Redemption at par]
 
           
          [Index Linked Redemption]
 
           
          [Dual Currency]
 
           
          [Partly Paid]
 
           
          [Instalment]
 
           
          [specify other]
 
           
11   Change of Interest or Redemption/Payment Basis:   [Specify details of any provision for change of Notes into another interest or redemption/payment basis]
 
           
12   Put/Call Options:   [Investor Put]
[Issuer Call]
[(further particulars specified below)]

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13   Status of Notes   Senior
 
           
14   Listing:   [London/Australia/other (specify)/None]
 
           
15   Method of distribution:   [Syndicated/Non-syndicated]
 
           
PROVISIONS RELATING TO INTEREST (IF ANY) PAYABLE    
 
           
16   Fixed Rate Note Provisions   [Applicable/Not Applicable]
(If not applicable, delete the remaining sub-paragraphs of this paragraph)
 
           
  (i)   Fixed Rate[(s)] of Interest:   [ ] per cent. per annum [payable annually/semi-annually/quarterly/monthly] in arrear]
 
           
  (ii)   Interest Payment Date(s):   [ ] in each year
 
           
  (iii)   Fixed Coupon Amount[(s)]:   [ ] [per Note of [ ] Specified Denomination]
 
           
  (iv)   Broken Amount(s):   [Insert particulars of any initial or final broken interest amounts which do not correspond with the Fixed Coupon Amounts]
 
           
  (v)   Day Count Fraction:   [30/360]/[Actual/Actual (ISMA)] specify other/ [If neither of these options applies, give details]
 
           
  (vi)   Other terms relating to the method of calculating interest for Fixed Rate Notes:   [Not Applicable/give details]
(Consider if day count fraction, particular for euro denominated issues, should be on an Actual/Actual (ISMA) basis.)
 
           
17   Floating Rate Note Provisions   [Applicable/Not Applicable]
(If not applicable, delete the remaining sub-paragraphs of this paragraph. Also consider whether EURO BBA LIBOR or EURIBOR is the appropriate reference rate)
 
           
  (i)   Interest Period(s)/ Interest Payment Date(s):   [ ]
 
           
  (ii)   Specified Interest Payment Dates:   [ ]
 
           
  (iii)   Business Day Convention:   [Floating Rate Convention/Following Business Day Convention/Modified Following Business Day Convention/Preceding Business Day Convention/ (specify other) (unless “No Adjustment” is stated or the ISDA Rate applies) if nothing is specified in relation to interest payment Dates, the Modified Following Business Day Convention will apply. Care should be taken to match the maturity date (as well as other key dates) of the Notes with any underlying swap transaction. Since maturity dates do not automatically move with business day convention under ISDA, it may be necessary to specify“No Adjustment” in relation to maturity date of the Notes to disapply the Application Business Day Convention]
 
           
  (iv)   Additional Business Centre(s):   [Not Applicable/give details]
 
           
  (v)   Manner in which the Rate(s) of Interest is/are to be determined:   [Screen Rate Determination/ISDA Determination/ (specify other)]

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  (vi)   Party responsible for calculating the Rate(s) of Interest and Interest Amount(s) (if not the [Fiscal Agent]):   [   ]
 
           
  (vii)   Screen Rate Determination:    
 
           
      - Reference Rate:   [For example, LIBOR, EURIBOR or BBSW]
 
           
      - Interest Determination Date(s):   [For example, second London business day prior to the start of each Interest Period of LIBOR other than sterling or euro LIBOR, first day of each Interest Period of sterling LIBOR and the second day on which the TARGET System is open prior to the start of each Interest Period of EURIBOR or euro LIBOR.]
 
           
      - Relevant Screen Page:   [For example, Telerate page 3750/248]
 
           
  (viii)   ISDA Determination:    
 
           
      - Floating Rate Option:   [ ]
 
           
      - Designated Maturity:   [ ]
 
           
      - Reset Date:   [ ]
 
           
  (ix)   Margin(s):   [+/-] [ ] Per cent. per annum
 
           
  (x)   Minimum Rate of Interest:   [ ] per cent. per annum
 
           
  (xi)   Maximum Rate of Interest:   [ ] per cent. per annum
 
           
  (xii)   Day Count Fraction:   [ ]
 
           
  (xiii)   Fall back provisions, rounding provisions, denominator and any other terms relating to the method of calculating interest on Floating Rate Notes, if different from those set out in the Conditions:   [Not applicable/give details]
 
           
18   Zero Coupon Note Provisions   [Applicable/Not Applicable]
(If not applicable, delete the remaining sub-paragraph of this paragraph)
 
           
  (i)   [Amortisation/Accrual] Yield:   [ ] per cent. per annum
 
           
  (ii)   Reference Price:   [ ]
 
           
  (iii)   Any other formula/basis of determining amount payable:   [Consider whether it is necessary to specify a Day Count Fraction for the purposes of Condition 15.5]
 
           
  (iv)   Interest Period(s):   [ ]
 
           
19   Index Linked Interest Note Provisions   [Applicable/Not Applicable]
(If not applicable, delete the remaining sub-paragraphs of this paragraph)
 
           
  (i)   Index/Formula:   [Give or annex details]

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  (ii)   Calculation Agent responsible for calculating the
interest due:
  [ ]
 
           
  (iii)   Provisions for determining Coupon where calculation by reference to Index and/or Formula is impossible or impracticable:   [ ]
 
           
  (iv)   Interest Period(s)   [ ]
 
           
  (v)   Specified Period(s)/Specified Interest Payment
Dates:
  [ ]
 
           
  (vi)   Business Day Convention:   [Floating Rate Convention/Following Business
Day Convention/Modified Following Business Day
Convention/Preceding Business Day
Convention/ (specify other)]
 
           
  (vii)   Additional Business Centre(s):   [ ]
 
           
  (viii)   Minimum Rate of Interest:   [ ] per cent. per annum
 
           
  (ix)   Maximum Rate of Interest:   [ ] per cent. per annum
 
           
  (x)   Day Count Fraction:   [ ]
 
           
20   Dual Currency Note Provisions   [Applicable/Not Applicable]
(If not applicable, delete the remaining sub-paragraphs of this paragraph)
 
           
  (i)   Rate of Exchange/method of calculating Rate of Exchange:   [Give details]
 
           
  (ii)   Calculation Agent, if any, responsible for
calculating the principal and/or interest due:
  [ ]
 
           
  (iii)   Provisions applicable where calculation by reference to Rate of Exchange impossible or impracticable:   [ ]
 
           
  (iv)   Person at whose option Specified
Currency(ies) is/are payable:
  [ ]
 
           
PROVISIONS RELATING TO REDEMPTION    
 
           
21   Issuer Call Option   [Applicable/Not Applicable]
(If not applicable, delete the remaining sub-paragraphs of this paragraph)
 
           
  (i)   Optional Redemption Date(s):   [ ]
 
           
  (ii)   Optional Redemption Amount(s) and method, if any, of calculation of such amount(s):   [ ]

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  (iii)   If redeemable in part:    
 
           
      (a) Minimum Redemption Amount:   [ ]
 
           
      (b) Maximum Redemption
      Amount:
  [ ]
 
           
  (iv)   Notice period (if other than as set
out in the Conditions):
  [ ]
 
           
22   Investor Put Option   [Applicable/Not Applicable]
(If not applicable, delete the remaining sub-paragraphs of this paragraph)
 
           
  (i)   Optional Redemption Date(s):   [ ]
 
           
  (ii)   Optional Redemption Amount(s) and method, if any, of calculation of such amount(s):    
 
           
  (iii)   Notice period (if other than as set out
in the Conditions):
  [ ]
 
           
23   Final Redemption Amount   [Nominal Amount/(specify other)/see Appendix]
 
           
24   Early Redemption Amount   [ ]
 
           
    Early Redemption Amount(s) payable on redemption for taxation reasons or on event of default and/or the method of calculating the same (if required or if different from that set out in the Conditions)    
 
           
GENERAL PROVISIONS APPLICABLE TO THE NOTES    
 
           
25   Form of Notes:   [Bearer Notes/Australian Domestic Notes
(in registered form)/New Zealand Domestic
Notes (in registered form)/ [specify
other
]]
 
           
          [Interests in a Temporary Global Note in bearer form are exchangeable for interests in a Permanent Global Note in bearer form; interests in a Permanent Global Note in bearer form are exchangeable for definitive Notes in bearer form in the limited circumstances specified in the Permanent Global Note.]
 
           
          [Interests in a Temporary Global Note in bearer form are exchangeable for definitive Notes in bearer form]
 
           
26   Additional Financial Centre(s) or other special provisions relating to Payment Dates:   [Not Applicable/give details. Note that this item relates to the place of payment, and not interest period end dates, to which item 16(iii) relates]
 
           
27   Talons for future Coupons or Receipts to be attached to Definitive Notes (and dates on which such Talons mature):   [Yes/No. If yes, give details]

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28   Details relating to Partly Paid Notes: amount of each payment comprising the Issue Price and date on which each payment is to be made and consequences (if any) of failure to pay, including any right of the Issuer to forfeit the Notes and interest due on late payment:   [Not Applicable/give details] [Attach further provisions as necessary]
 
           
29   Details relating to Instalment Notes: amount of each instalment, date on which each payment is to be made:   [Not Applicable/give details]
 
           
30   Notices:   [specify any other means of effective communications]
 
           
31   Consolidation provisions   [Not applicable/The provisions [in Condition 27 (Further issues)] [annexed to this Pricing Supplement] apply]
 
           
32   Governing law:   [English law/Australian Capital Territory law/New Zealand law/specify other]
 
           
33   Other terms or special conditions:   [Not Applicable/give details]
 
           
34   Redenomination, renominalisation and reconventioning provisions:   [Not applicable/The provisions in [Condition 29/ annexed to this Pricing Supplement] apply]
 
           
DISTRIBUTION        
 
           
35
  (i)   If syndicated, names of Managers:   [Not Applicable/give names]
 
           
  (ii)   Stabilising Agent (if any):   [Not Applicable/give name]
 
           
36   If non-syndicated, name of Dealer:   [Not Applicable/give name]
 
           
37   Additional selling restrictions:   [Not Applicable/give details]
 
           
OPERATIONAL INFORMATION    
 
           
38   ISIN Code:   [ ]
 
           
39   Common Code:   [ ]
 
           
40   Austraclear [New Zealand] identification number:   [ ]
 
           
41   Any clearing system(s) other than Euroclear, Clearstream, Luxembourg, Austraclear or Austraclear New Zealand and the relevant identification number(s):   [Not Applicable/give name(s) and number(s)]
 
           
42   Delivery:   Delivery [against/free of] payment
 
           
43   Additional Payment Agent(s) (if any):   [ ]
 
           
44   In the case of [Australian/New Zealand] Domestic Notes:    
 
           
    [Australian/New Zealand] Registrar:    
          [   ] of [address]]

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The Note will be eligible for lodgement into the [Austraclear/Austraclear New Zealand] System. Distributions of principal and interest with respect to Notes held through the Austraclear/Austraclear New Zealand] System will be credited to the cash accounts of members of the Austraclear/Austraclear New Zealand] System in accordance with the regulations and the operating manual applicable to the Austraclear/Austraclear New Zealand] System.

Interests in the Notes may be held through Euroclear and Clearstream, Luxembourg indirectly through institutions which are participants in Euroclear and Clearstream, Luxembourg. In such circumstances, [Westpac Custodian Nominees Limited/Westpac Nominees -NZ- Limited] (as nominee of Euroclear) or ANZ Nominees Limited (as nominee of Clearstream, Luxembourg) would hold the interests in the Notes in the [Austraclear/Austraclear New Zealand] System. [Austraclear Limited/NZCSD] will be [inscribed/ registered] as the Holder of such Notes and will therefore be treated by the Issuer and the [Australian/New Zealand] Registrar as the absolute owner of such Notes.

The Issuer will not be responsible for the operation of the clearing arrangements which is a matter for the clearing institutions, their participants and the investors.

         
45
  Public Offer Test Compliant   The Notes [are issued/are not issued] in a manner which the Issuer intends to comply with the requirements of Section 128F of the Income Tax Assessment Act 1936 of Australia

[LISTING APPLICATION

This Pricing Supplement comprises the details required for the issue of Notes described in it to be admitted to the Official List of the UK Listing Authority and admitted to trading by the London Stock Exchange plc pursuant to the admission to listing and trading of the euro 8,000,000,000 Debt Issuance Program of Telstra Corporation Limited.]

RESPONSIBILITY

The Issuer accepts responsibility for the information contained in this Pricing Supplement.

Signed on behalf of the Issuer:

     
By:
   
 

Duly authorised officer

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General Information

Listing

The admission of the Program to listing on the Official List of the UK Listing Authority and to trading on the London Stock Exchange is expected to take effect on 24 September 2004. Any Tranche of Notes intended to be admitted to listing on the Official List of the UK Listing Authority and admitted to trading on the London Stock Exchange will be so admitted to listing and trading upon submission to the UK Listing Authority and the London Stock Exchange of the relevant Pricing Supplement and any other information required by the UK Listing Authority and the London Stock Exchange, subject to the issue of the relevant Notes. Prior to official listing, dealings will be permitted by the London Stock Exchange in accordance with its rules. Transactions will normally be effected for delivery on the third working day after the day of the transaction.

However, Notes may be issued pursuant to the Program which will not be admitted to listing, trading and/or quotation by the UK Listing Authority or the London Stock Exchange or any other listing authority, stock exchange and/or quotation system or which will be admitted to listing, trading and/or quotation by such listing authority, stock exchange and/or quotation system as the Issuer and the relevant Dealer(s) may agree.

Authorisations

The establishment of the Program was authorised as part of the borrowing Program approved on 19 October 2001. The Issuer has obtained or will obtain from time to time all necessary consents, approvals and authorisations in connection with the issue and performance of the Notes.

Clearing of the Notes

The Notes (other than Australian Domestic Notes and New Zealand Domestic Notes) have been accepted for clearance through Euroclear and Clearstream, Luxembourg. The appropriate common code and the International Securities Identification Number in relation to the Notes of each Series will be specified in the Pricing Supplement relating thereto. The relevant Pricing Supplement shall specify any other clearing system as shall have accepted the relevant Notes for clearance together with any further appropriate information.

US selling restrictions

Notes (other than Temporary Global Notes, Australian Domestic Notes and New Zealand Domestic Notes) and any Coupon appertaining thereto will bear a legend substantially to the following effect: “Any United States person who holds this obligation will be subject to limitations under the United States income tax laws, including the limitations provided in Sections 165(j) and 1287(a) of the Internal Revenue Code.” The sections referred to in such legend provide that a United States person who holds a bearer Note or Coupon will generally not be allowed to deduct any loss realised on the sale, exchange or redemption of such bearer Note or Coupon and any gain (which might otherwise be characterised as capital gain) recognised on such sale, exchange or redemption will be treated as ordinary income.

Settlement arrangements

Settlement arrangements will be agreed between the Issuer, the relevant Dealer(s) and the Fiscal Agent (if relevant) in relation to each Tranche of Notes.

Legal proceedings

There are no legal, arbitration or administrative proceedings involving the Issuer or any of its subsidiaries (and, so far as the Issuer is aware, no such proceedings are pending or threatened) that have or may have or have had during the twelve months prior to the date of this document, a significant effect on the financial position of the Issuer and its subsidiaries taken as a whole.

Financial information and accounts

Since 30 June 2004, the last day of the financial period for which the most recent audited financial statements of the Issuer have been prepared, there has, with the exception of disclosures made in the Information Memorandum, been

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no significant change in the financial or trading position and no material adverse change in the financial position or prospects of the Issuer and its subsidiaries taken as a whole.

Independent public auditors have audited the Issuer’s financial statements for the three fiscal years ended 30 June 2004 and unqualified opinions have been received. While the auditor for Australian financial reporting purposes was the Australian National Audit Office for the three year period ending on 30 June 2004, the auditor for filings outside Australia has been Ernst & Young for fiscal years 2004, 2003, 2002 and 2001.

Program documents

For so long as the Program remains in effect or any Notes shall be outstanding, copies of the following documents may be inspected during normal business hours at the specified office of the Fiscal Agent, the Paying Agent, the Australian Registrar, the New Zealand Registrar and from the principal office of the Issuer, namely:

(a)   the constitution of the Issuer;
 
(b)   the current listing particulars and any supplementary listing particulars in relation to the Program, together with any amendments;
 
(c)   the Deed of Covenant;
 
(d)   the Euro Fiscal Agency Agreement;
 
(e)   the Dealer Agreement;
 
(f)   the Australian Registry Services Agreement;
 
(g)   the New Zealand Registry Services Agreement;
 
(h)   the Australian Note Deed Poll;
 
(i)   the New Zealand Note Deed Poll;
 
(j)   the most recent accounts and consolidated accounts of the Issuer beginning with the accounts for the years ended 30 June 2002, 30 June 2003 and 30 June 2004 together with any unaudited interim consolidated accounts of the Issuer beginning with the 31 December 2002 consolidated accounts; and
 
(k)   any Pricing Supplement relating to Notes which are admitted to listing, trading and/or quotation by any listing authority, stock exchange and/or quotation system. (In the case of any Notes which are not admitted to listing, trading and/or quotation by any listing authority, stock exchange and/or quotation system, copies of the relevant Pricing Supplement will only be available for inspection by a Noteholder (including, for this purpose, any person holding an interest in a Global Note) in respect of such Note).

Transparency Directive

On 30 March 2004, the European Parliament voted to approve a directive regarding the harmonisation of transparency requirements with regard to information about issuers whose securities are admitted to trading on a regulated market in the European Union (2003/0045(COD)) (“Transparency Directive”). The text of the Transparency Directive has not been finalised and has yet to be adopted by the Council of Economics and Finance Minister of the European Union. If the Transparency Directive enters into force in a form which would require the Issuer to publish financial information more regularly than it would otherwise be required to do or according to International Accounting standards or International Financial Reporting Standards (or such other Standards as may be set out in the final text of the Transparency Directive), the Issuer may decide to de-list the Notes from the Official List of the Financial Services Authority and from trading on the London Stock Exchange and may procure admission to listing, trading and/or quotation on such other exchange located outside the European Union.

In the event of such a de-listing, the Issuer will notify the London Stock Exchange and the UK Listing Authority and notice of such de-listing will be published in accordance with Condition 28 as is agreed between it, the Arranger and relevant Dealers.

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PRINCIPAL OFFICE OF THE ISSUER

Telstra Corporation Limited
242 Exhibition Street
Melbourne Victoria 3000

REGISTERED OFFICE OF THE ISSUER

Level 41
242 Exhibition Street
Melbourne Victoria 3000

ARRANGER

J.P. Morgan Securities Ltd.
125 London Wall
London EC2Y 5AJ

AUDITORS OF THE ISSUER

Ernst & Young
120 Collins Street
Melbourne Victoria 3000

FISCAL AGENT AND PAYING AGENT

Deutsche Bank AG
Winchester House
l Great Winchester Street
London EC2N 2DB

PAYING AGENT
Deutsche Bank Luxembourg S.A.
2 Boulevard Konrad Adenauer
L-1115 Luxembourg

AUSTRALIAN REGISTRAR

Austraclear Services Limited
30 Grosvenor Street
Sydney NSW 2000

NEW ZEALAND REGISTRAR

Computershare Investor Services Limited
Level 2
JD Edwards Building
159 Hurstmere Road
Takapuna
Auckland 1020

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AUTHORISED ADVISOR

J.P. Morgan Securities Ltd.
125 London Wall
London EC2Y 5AJ

LEGAL ADVISERS

to the Issuer as
to Australian and English law

Mallesons Stephen Jaques
Level 28
Rialto
525 Collins Street
Melbourne Victoria 3000

     
to the Arrangers
as to English law
  to the Issuer
as to New Zealand law
     
Clifford Chance
10 Upper Bank Street
London E14 5JJ
  Bell Gully
Vero Centre
48 Shortland Street
Auckland

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SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

         
    TELSTRA CORPORATION LIMITED
     
    /s/ Douglas Gration
    Name: Douglas Gration
Title: Company Secretary
     
    Date: 30 September 2004