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Consolidated Statements of Cash Flows - USD ($)
12 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Cash flows from operating activities:    
Net loss $ (3,391,508) $ (7,390,362)
Adjustments to reconcile net loss to net cash provided by operating activities:    
Bad debt expense/(recovery) 4,250,962 4,801,699
(Recovery of)/Bad debt expense 166,737 (16,814)
Sales allowance (23,065) 0
Stock-based compensation 159,522 207,547
Loss on monitoring equipment included in cost of sales 305,300 280,783
Amortization of debt issuance costs 152,663 137,540
Amortization of monitoring center assets included in cost of revenue 572,135 494,001
Impairment of intangible assets and loss from disposal of fixed assets 0 1,729,658
Income on forgiveness of expense/debt 0 (633,471)
Foreign currency exchange (gain)/loss (467,868) 1,619,018
Change in assets and liabilities:    
Accounts receivable, net 1,509,837 693,752
Inventories (234,262) (748,035)
Prepaid expense, deposits and other assets 1,376,822 284,048
Accounts payable and accrued expense (546,605) (656,403)
Net cash provided by operating activities 3,876,800 802,961
Cash flow from investing activities:    
Purchase of property and equipment (40,083) (117,177)
Capitalized software (1,020,604) (865,263)
Purchase of monitoring equipment and parts (3,503,515) (2,077,840)
Net cash used in investing activities (4,564,202) (3,060,280)
Cash flow from financing activities:    
Payment of deferred financing fees (44,151) 0
Principal payments on long-term debt (467,323) (494,626)
Employee tax withholdings related to net share settlement of equity-based awards 0 (31,444)
Proceeds from exercise of employee stock options 0 10,570
Net cash provided by (used in) financing activities (511,474) (515,500)
Effect of exchange rate changes on cash (55,033) (337,239)
Net increase (decrease) in cash (1,253,909) (3,110,058)
Cash, beginning of year 5,311,104 8,421,162
Cash, end of year 4,057,195 5,311,104
Cash paid for interest 1,894,972 1,870,204
Cash paid for taxes $ 670,231 $ 212,268