SEGMENT INFORMATION (Details) (USD $) In Thousands, unless otherwise specified	3 Months Ended								12 Months Ended
	Sep. 30, 2012	Jun. 30, 2012	Mar. 31, 2012	Dec. 31, 2011	Sep. 30, 2011	Jun. 30, 2011	Mar. 31, 2011	Dec. 31, 2010	Sep. 30, 2012	Sep. 30, 2011	Sep. 30, 2010
SEGMENT INFORMATION [Abstract]
Number of reportable segments									2
Results of Operations [Abstract]
Revenues	$ 28,921	$ 39,163	$ 32,820	$ 34,837	$ 28,491	$ 38,443	$ 30,266	$ 32,970	$ 135,741	$ 130,170	$ 130,224
Costs and expenses:
Direct costs	19,675	28,922	22,900	23,876	21,866	30,696	23,332	24,870	95,373	100,764	98,328
General and administrative	7,361	6,601	7,309	9,186	6,427	5,530	4,884	5,925	30,457	22,766	25,199
Selling and marketing	2,173	2,635	2,152	1,508	1,878	1,690	1,822	1,550	8,468	6,940	6,355
Depreciation and amortization	1,733	1,851	1,867	1,903	1,894	1,856	1,806	1,758	7,354	7,314	6,711
Total costs and expenses									141,652	137,784	136,593
(Loss) income from continuing operations before other income and income taxes	(2,021)	(846)	(1,408)	(1,636)	(3,574)	(1,329)	(1,578)	(1,133)	(5,911)	(7,614)	(6,369)
Other income:
Interest income, net									(1)	82	414
Gain on investment									0	0	31
Gain on sale of asset									0	0	6
Total other income	(1)	(1)	0	1	6	19	20	37	(1)	82	451
Loss from continuing operations before taxes	(2,022)	(847)	(1,408)	(1,635)	(3,568)	(1,310)	(1,558)	(1,096)	(5,912)	(7,532)	(5,918)
Income tax provision (benefit)	49	5	0	0	39	46	(186)	1	54	(100)	30
Loss from continuing operations	(2,071)	(852)	(1,408)	(1,635)	(3,607)	(1,356)	(1,372)	(1,097)	(5,966)	(7,432)	(5,948)
Assets [Abstract]
Total assets	97,924				94,167				97,924	94,167
Expenditures for long-lived assets									4,622	10,540
EPS Operations [Member]
Results of Operations [Abstract]
Revenues									134,406	128,644	127,223
Costs and expenses:
Direct costs									94,716	100,508	97,050
General and administrative									30,261	22,761	24,821
Selling and marketing									8,468	6,940	6,355
Depreciation and amortization									7,354	7,314	5,625
Total costs and expenses									140,799	137,523	133,851
(Loss) income from continuing operations before other income and income taxes									(6,393)	(8,879)	(6,628)
Other income:
Interest income, net									(1)	82	414
Gain on investment											31
Gain on sale of asset											6
Total other income									(1)	82	451
Loss from continuing operations before taxes									(6,394)	(8,797)	(6,177)
Income tax provision (benefit)									54	(100)	30
Loss from continuing operations									(6,448)	(8,697)	(6,207)
Assets [Abstract]
Total assets	97,756				93,834				97,756	93,834
Voice Systems Automation [Member]
Results of Operations [Abstract]
Revenues									1,335	1,526	3,001
Costs and expenses:
Direct costs									657	256	1,278
General and administrative									196	5	378
Selling and marketing									0	0	0
Depreciation and amortization									0	0	1,086
Total costs and expenses									853	261	2,742
(Loss) income from continuing operations before other income and income taxes									482	1,265	259
Other income:
Interest income, net									0	0	0
Gain on investment											0
Gain on sale of asset											0
Total other income									0	0	0
Loss from continuing operations before taxes									482	1,265	259
Income tax provision (benefit)									0	0	0
Loss from continuing operations									482	1,265	259
Assets [Abstract]
Total assets	$ 168				$ 333				$ 168	$ 333