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SEGMENT REPORTING
 6 Months Ended
Jun. 30, 2020
Segment Reporting [Abstract]  
SEGMENT REPORTING SEGMENT REPORTING
Our reportable segments are based on our method of internal reporting, which generally segregates the segments by service line and the primary services they provide to our customers. We identify two reportable segments in addition to All Other and Corporate as summarized below:
•North American Surface Transportation—NAST provides freight transportation services across North America through a network of offices in the United States, Canada, and Mexico. The primary services provided by NAST include truckload, less than truckload (“LTL”), and intermodal.
•Global Forwarding—Global Forwarding provides global logistics services through an international network of offices in North America, Asia, Europe, Oceania, and South America and also contracts with independent agents worldwide. The primary services provided by Global Forwarding include ocean freight services, airfreight services, and customs brokerage.
•All Other and Corporate—All Other and Corporate includes our Robinson Fresh and Managed Services segments, as well as Other Surface Transportation outside of North America and other miscellaneous revenues and unallocated corporate expenses. Robinson Fresh provides sourcing services including the buying, selling, and marketing of fresh fruits, vegetables, and other perishable items. Managed Services provides Transportation Management Services, or Managed TMS®. Other Surface Transportation revenues are primarily earned by Europe Surface Transportation. Europe Surface Transportation provides services similar to NAST across Europe.
The internal reporting of segments is defined, based in part, on the reporting and review process used by our chief operating decision maker (“CODM”), our Chief Executive Officer. The accounting policies of our reportable segments are the same as those described in the summary of significant accounting policies. We do not report our intersegment revenues by reportable segment to our CODM and do not believe they are a meaningful metric for evaluating the performance of our reportable segments.
Reportable segment information as of, and for the three and six months ended June 30, 2020 and 2019, is as follows (dollars in thousands):
NASTGlobal ForwardingAll Other and CorporateConsolidated
Three Months Ended June 30, 2020
Total revenues$2,475,292  $707,820  $444,734  $3,627,846  
Net revenues379,556  162,960  71,937  614,453  
Income (loss) from operations136,846  58,775  (6,834) 188,787  
Depreciation and amortization7,201  9,206  9,351  25,758  
Total assets(1)
2,793,290  1,029,203  1,003,196  4,825,689  
Average headcount6,960  4,726  3,608  15,294  
NASTGlobal ForwardingAll Other and CorporateConsolidated
Three Months Ended June 30, 2019
Total revenues$2,872,053  $592,483  $444,304  $3,908,840  
Net revenues486,418  141,936  66,862  695,216  
Income (loss) from operations204,732  26,618  (3,815) 227,535  
Depreciation and amortization6,131  9,315  9,636  25,082  
Total assets(1)
2,685,477  1,014,235  984,397  4,684,109  
Average headcount7,533  4,770  3,409  15,712  

NASTGlobal ForwardingAll Other and CorporateConsolidated
Six Months Ended June 30, 2020
Total Revenues$5,299,037  $1,238,204  $895,613  $7,432,854  
Net Revenues752,334  291,274  138,798  1,182,406  
Income (loss) from operations235,372  70,734  (7,879) 298,227  
Depreciation and amortization12,455  18,355  19,341  50,151  
Total assets(1)
2,793,290  1,029,203  1,003,196  4,825,689  
Average headcount6,981  4,763  3,594  15,338  
NASTGlobal ForwardingAll Other and CorporateConsolidated
Six Months Ended June 30, 2019
Total Revenues$5,668,837  $1,130,050  $861,163  $7,660,050  
Net Revenues972,968  269,172  131,876  1,374,016  
Income (loss) from operations416,015  40,821  (4,751) 452,085  
Depreciation and amortization12,390  18,241  19,011  49,642  
Total assets(1)
2,685,477  1,014,235  984,397  4,684,109  
Average headcount7,486  4,728  3,343  15,557  
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(1) All cash and cash equivalents are included in All Other and Corporate.