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Accounting Policies - Narrative (Details) - USD ($)
$ in Millions
1 Months Ended 12 Months Ended
Dec. 31, 2017
Dec. 31, 2017
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Jan. 01, 2019
Jan. 01, 2018
Significant Accounting Policies [Line Items]              
Cumulative effect of accounting change             $ 4
Operating lease liability     $ 180     $ 198  
Operating lease right-of-use asset     158     174  
Deferred rent and lease incentives     $ 22     $ 24  
Tax Cuts and Jobs Act, reclassification from AOCI to retained earnings, tax effect         $ 0    
Weighted average common shares adjustment related to stock-based compensation     1,100,000 1,600,000 2,000,000.0    
Anti-dilutive potential common shares related to stock-based compensation plans     0 0 0    
Maturities of short term investments     3 months        
Equity securities              
Significant Accounting Policies [Line Items]              
Available-for-sale securities, Equity securities $ 1,600 $ 1,600     $ 1,600    
Equity securities | Accounting Standards Update 2016-01              
Significant Accounting Policies [Line Items]              
Cumulative effect of accounting change             (221)
Tax Cuts and Jobs Act of 2017 | Accounting Standards Update 2018-02              
Significant Accounting Policies [Line Items]              
Tax Cuts and Jobs Act, reclassification from AOCI to retained earnings, tax effect $ 145 $ 145          
Limited partnerships and similar investments | Accounting Standards Update 2016-01              
Significant Accounting Policies [Line Items]              
Cumulative effect of accounting change             $ (4)
Equity securities still owned | Equity securities | Accounting Standards Update 2016-01              
Significant Accounting Policies [Line Items]              
Net holding gains (losses) on equity securities     $ 207 $ (257)