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General and administrative expenses (Tables)
12 Months Ended
Dec. 31, 2019
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Summary of General and Administrative Expenses
   
2019
   
2018
   
2017
 
   
RMB million
   
RMB million
   
RMB million
 
General corporate expenses
   3,705    3,477    3,218 
Auditors’ remuneration
   20    18    14 
- Audit services
   18    15    14 
-
Non-audit
services
   2    3     
Other taxes and levies
   348    275    159 
  
 
 
   
 
 
   
 
 
 
   4,073    3,770    3,391