REVENUES

3 Months Ended

Mar. 31, 2024

REVENUES

Revenues

2. REVENUES:

Revenues from occupied hotel rooms are recognized over time as the daily hotel stay is provided to hotel groups and guests. Revenues from concessions, food and beverage sales, and group meeting services are recognized over the period or at the point in time those goods or services are delivered to the hotel group or guest. Revenues from ancillary services at the Company’s hotels, such as spa, parking, and transportation services, are generally recognized at the time the goods or services are provided. Cancellation fees and attrition fees, which are charged to groups when they do not fulfill the minimum number of room nights or minimum food and beverage spending requirements originally contracted for, are generally recognized as revenue in the period the Company determines it is probable that a significant reversal in the amount of revenue recognized will not occur, which is typically the period these fees are collected. The Company generally recognizes revenues from the Entertainment segment at the point in time that services are provided or goods are delivered or shipped to the customer, as applicable. Cash received from advanced ticket sales is deferred and recognized as revenue at the time of the event. Entertainment segment revenues from licenses of content are recognized at the point in time the content is delivered to the licensee and the licensee can use and benefit from the content. Almost all of the Company’s revenues are either cash-based or, for meeting and convention groups who meet the Company’s credit criteria, billed and collected on a short-term receivables basis. The Company is required to collect certain taxes from customers on behalf of government agencies and remit these to the applicable governmental entity on a periodic basis. These taxes are collected from customers at the time of purchase but are not included in revenue. The Company records a liability upon collection of such taxes from the customer and relieves the liability when payments are remitted to the applicable governmental agency.

The Company’s revenues disaggregated by major source are as follows (in thousands):

	Three Months Ended
	March 31,
	2024		2023
Hotel group rooms	$	131,401	$	120,513
Hotel transient rooms		42,232		40,738
Hotel food and beverage - banquets		175,450		160,499
Hotel food and beverage - outlets		59,633		55,305
Hotel other		52,754		47,384
Entertainment admissions/ticketing		22,566		22,156
Entertainment food and beverage		25,270		24,066
Entertainment retail and other		19,039		21,058
Total revenues	$	528,345	$	491,719

The Company’s Hospitality segment revenues disaggregated by location are as follows (in thousands):

	Three Months Ended
	March 31,
	2024		2023
Gaylord Opryland	$	103,835	$	111,806
Gaylord Palms		85,463		84,546
Gaylord Texan		84,902		86,398
Gaylord National		68,274		72,772
Gaylord Rockies		63,822		64,047
JW Marriott Hill Country		49,941		—
AC Hotel		2,822		2,211
Inn at Opryland and other		2,411		2,659
Total Hospitality segment revenues	$	461,470	$	424,439

The majority of the Company’s Entertainment segment revenues are concentrated in Nashville, Tennessee and Austin, Texas.

The Company records deferred revenues when cash payments are received in advance of its performance obligations, primarily related to advanced deposits on hotel rooms and advanced ticketing at its OEG venues. At March 31, 2024 and December 31, 2023, the Company had $188.5 million and $159.8 million, respectively, in deferred revenues, which are included in accounts payable and accrued liabilities in the accompanying condensed consolidated balance sheets. Of the amount outstanding at December 31, 2023, approximately $82.8 million was recognized in revenue during the three months ended March 31, 2024.