Consolidated Statements of Comprehensive Loss - USD ($) shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2017	Dec. 31, 2016
REVENUES
Net servicing revenue and fees	$ 346,682	$ 340,991
Net gains on sales of loans	284,391	409,448
Net fair value gains on reverse loans and related HMBS obligations	42,419	59,022
Interest income on loans	41,195	45,700
Insurance revenue	3,963	41,968
Other revenues	112,610	98,588
Total revenues	831,260	995,717
EXPENSES
General and administrative	596,838	619,772
Salaries and benefits	384,814	520,357
Interest expense	261,244	255,781
Depreciation and amortization	40,764	59,426
Reorganization items	37,645	0
Goodwill and intangible assets impairment	0	326,286
Other expenses, net	11,061	10,530
Total expenses	1,332,366	1,792,152
OTHER GAINS (LOSSES)
Gain on sale of business	67,734	0
Net gains (losses) on extinguishment of debt	(6,111)	14,662
Other net fair value gains (losses)	2,008	(4,234)
Other	7,219	(3,811)
Total other gains	70,850	6,617
Loss before income taxes	(430,256)	(789,818)
Income tax expense (benefit)	(3,357)	44,040
Net loss	(426,899)	(833,858)
OTHER COMPREHENSIVE INCOME (LOSS) BEFORE TAXES
Change in postretirement benefits liability	(89)	100
Unrealized gain on available-for-sale security in other assets	104	75
Other comprehensive income before taxes	15	175
Income tax expense for other comprehensive income items	5	55
Other comprehensive income	10	120
Total comprehensive loss	$ (426,889)	$ (833,738)
Basic and diluted loss per common and common equivalent share	$ (11.61)	$ (23.18)
Weighted-average common and common equivalent shares outstanding — basic and diluted	36,761	35,973