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Separate Financial Information of Subsidiary Guarantors of Indebtedness - Condensed Consolidating Statement of Comprehensive Income (Loss) (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2017
Jun. 30, 2016
Jun. 30, 2017
Jun. 30, 2016
REVENUES        
Net servicing revenue and fees $ 91,321 $ 31,936 $ 204,508 $ (73,826)
Net gains on sales of loans 70,545 100,176 144,901 184,653
Net fair value gains on reverse loans and related HMBS obligations 7,872 7,650 22,574 42,858
Interest income on loans 10,489 11,849 21,469 24,020
Insurance revenue 2,650 11,277 7,590 21,644
Other revenues, net 25,910 24,585 53,030 54,895
Total revenues 208,787 187,473 454,072 254,244
EXPENSES        
General and administrative 117,544 135,776 249,171 265,382
Salaries and benefits 101,071 133,681 209,028 266,320
Interest expense 60,884 64,400 121,294 128,648
Depreciation and amortization 10,042 14,540 20,974 28,963
Goodwill impairment 0 215,412 0 215,412
Corporate allocations 0 0 0 0
Other expenses, net 3,054 1,897 5,837 4,403
Total expenses 292,595 565,706 606,304 909,128
OTHER GAINS (LOSSES)        
Gain on sale of business 7 0 67,734 0
Other net fair value gains (losses) (8,105) (819) (3,022) (2,963)
Gain (loss) on extinguishment (709) 0 (709) 928
Other 0 (532) 0 (1,556)
Total other gains (losses) (8,807) (1,351) 64,003 (3,591)
Income (loss) before income taxes (92,615) (379,584) (88,229) (658,475)
Income tax expense (benefit) 1,694 110,379 1,572 4,190
Income (loss) before equity in earnings (losses) of consolidated subsidiaries and VIEs (94,309) (489,963) (89,801) (662,665)
Equity in earnings (losses) of consolidated subsidiaries and VIEs 0 0 0 0
Net income (loss) (94,309) (489,963) (89,801) (662,665)
Comprehensive income (loss) (94,314) (489,947) (89,823) (662,624)
Reportable Legal Entities | Parent Company        
REVENUES        
Net servicing revenue and fees 0 0 0 0
Net gains on sales of loans 0 0 0 0
Net fair value gains on reverse loans and related HMBS obligations 0 0 0 0
Interest income on loans 235 295 474 612
Insurance revenue 0 0 0 0
Other revenues, net 27 (402) 171 (808)
Total revenues 262 (107) 645 (196)
EXPENSES        
General and administrative 13,660 11,348 29,366 22,589
Salaries and benefits 10,319 18,583 21,821 31,093
Interest expense 35,137 35,920 70,223 71,816
Depreciation and amortization 182 175 362 364
Goodwill impairment   0   0
Corporate allocations (16,890) (29,255) (41,001) (51,123)
Other expenses, net 62 146 203 417
Total expenses 42,470 36,917 80,974 75,156
OTHER GAINS (LOSSES)        
Gain on sale of business 0   0  
Other net fair value gains (losses) 0 0 0 0
Gain (loss) on extinguishment 0     928
Other   0   0
Total other gains (losses) 0 0 0 928
Income (loss) before income taxes (42,208) (37,024) (80,329) (74,424)
Income tax expense (benefit) (11,051) (15,276) (34,582) (12,742)
Income (loss) before equity in earnings (losses) of consolidated subsidiaries and VIEs (31,157) (21,748) (45,747) (61,682)
Equity in earnings (losses) of consolidated subsidiaries and VIEs (63,152) (468,215) (44,054) (600,983)
Net income (loss) (94,309) (489,963) (89,801) (662,665)
Comprehensive income (loss) (94,314) (489,947) (89,823) (662,624)
Reportable Legal Entities | Guarantor Subsidiaries        
REVENUES        
Net servicing revenue and fees 93,323 34,179 208,588 (69,296)
Net gains on sales of loans 70,545 100,176 144,901 184,653
Net fair value gains on reverse loans and related HMBS obligations 7,872 7,876 22,532 43,084
Interest income on loans 344 98 624 202
Insurance revenue 2,650 10,433 7,338 19,928
Other revenues, net 25,869 25,728 52,832 57,242
Total revenues 200,603 178,490 436,815 235,813
EXPENSES        
General and administrative 116,254 137,748 243,848 271,565
Salaries and benefits 90,752 115,098 187,207 235,227
Interest expense 14,175 12,136 27,253 23,709
Depreciation and amortization 9,860 14,191 20,559 28,246
Goodwill impairment   215,412   215,412
Corporate allocations 16,890 29,255 41,001 51,123
Other expenses, net 2,091 725 3,230 1,964
Total expenses 250,022 524,565 523,098 827,246
OTHER GAINS (LOSSES)        
Gain on sale of business 7   67,734  
Other net fair value gains (losses) 141 154 (1,206) 370
Gain (loss) on extinguishment (266)     0
Other   (532)   (1,556)
Total other gains (losses) (118) (378) 66,262 (1,186)
Income (loss) before income taxes (49,537) (346,453) (20,021) (592,619)
Income tax expense (benefit) 10,629 122,851 33,327 12,979
Income (loss) before equity in earnings (losses) of consolidated subsidiaries and VIEs (60,166) (469,304) (53,348) (605,598)
Equity in earnings (losses) of consolidated subsidiaries and VIEs (3,469) 305 11,357 678
Net income (loss) (63,635) (468,999) (41,991) (604,920)
Comprehensive income (loss) (63,635) (468,999) (41,991) (604,920)
Reportable Legal Entities | Non-Guarantor Subsidiaries and VIEs        
REVENUES        
Net servicing revenue and fees 0 0 0 0
Net gains on sales of loans 0 0 0 0
Net fair value gains on reverse loans and related HMBS obligations 0 (226) 42 (226)
Interest income on loans 9,910 11,456 20,371 23,206
Insurance revenue 0 1,032 309 2,100
Other revenues, net 14,682 16,469 31,711 32,085
Total revenues 24,592 28,731 52,433 57,165
EXPENSES        
General and administrative 2,712 3,261 5,340 6,396
Salaries and benefits 0 0 0 0
Interest expense 11,587 17,119 23,848 34,735
Depreciation and amortization 0 174 53 353
Goodwill impairment   0   0
Corporate allocations 0 0 0 0
Other expenses, net 901 1,026 2,404 2,022
Total expenses 15,200 21,580 31,645 43,506
OTHER GAINS (LOSSES)        
Gain on sale of business 0   0  
Other net fair value gains (losses) (8,246) (973) (1,816) (3,333)
Gain (loss) on extinguishment (443)     0
Other   0   0
Total other gains (losses) (8,689) (973) (2,259) (3,333)
Income (loss) before income taxes 703 6,178 18,529 10,326
Income tax expense (benefit) 2,196 3,149 3,162 4,097
Income (loss) before equity in earnings (losses) of consolidated subsidiaries and VIEs (1,493) 3,029 15,367 6,229
Equity in earnings (losses) of consolidated subsidiaries and VIEs 0 0 0 0
Net income (loss) (1,493) 3,029 15,367 6,229
Comprehensive income (loss) (1,493) 3,029 15,367 6,229
Eliminations and Reclassifications        
REVENUES        
Net servicing revenue and fees (2,002) (2,243) (4,080) (4,530)
Net gains on sales of loans 0 0 0 0
Net fair value gains on reverse loans and related HMBS obligations 0 0 0 0
Interest income on loans 0 0 0 0
Insurance revenue 0 (188) (57) (384)
Other revenues, net (14,668) (17,210) (31,684) (33,624)
Total revenues (16,670) (19,641) (35,821) (38,538)
EXPENSES        
General and administrative (15,082) (16,581) (29,383) (35,168)
Salaries and benefits 0 0 0 0
Interest expense (15) (775) (30) (1,612)
Depreciation and amortization 0 0 0 0
Goodwill impairment   0   0
Corporate allocations 0 0 0 0
Other expenses, net 0 0 0 0
Total expenses (15,097) (17,356) (29,413) (36,780)
OTHER GAINS (LOSSES)        
Gain on sale of business 0   0  
Other net fair value gains (losses) 0 0 0 0
Gain (loss) on extinguishment 0     0
Other   0   0
Total other gains (losses) 0 0 0 0
Income (loss) before income taxes (1,573) (2,285) (6,408) (1,758)
Income tax expense (benefit) (80) (345) (335) (144)
Income (loss) before equity in earnings (losses) of consolidated subsidiaries and VIEs (1,493) (1,940) (6,073) (1,614)
Equity in earnings (losses) of consolidated subsidiaries and VIEs 66,621 467,910 32,697 600,305
Net income (loss) 65,128 465,970 26,624 598,691
Comprehensive income (loss) $ 65,128 $ 465,970 $ 26,624 $ 598,691