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Segment Reporting (Tables)
12 Months Ended
Dec. 31, 2016
Segment Reporting [Abstract]  
Select Financial Information of Reportable Segments
The following tables present select financial information for the reportable segments (in thousands). The Company has presented the revenue and expenses of the Non-Residual Trusts and other non-reportable operating segments, as well as certain corporate expenses that have not been allocated to the business segments, in Other. Intersegment revenues and expenses have been eliminated.
 
 
For the Year Ended December 31, 2016
 
 
Servicing
 
Originations
 
Reverse
Mortgage
 
Other
 
Eliminations
 
Total
Consolidated
Net servicing revenue and fees (1) (2)
 
$
321,912

 
$

 
$
31,031

 
$

 
$
(11,952
)
 
$
340,991

Net gains (losses) on sales of loans (2)
 
(4,931
)
 
410,544

 

 

 
3,835

 
409,448

Net fair value gains on reverse loans and related HMBS obligations
 

 

 
59,022

 

 

 
59,022

Interest income on loans
 
45,651

 
49

 

 

 

 
45,700

Insurance revenue
 
41,968

 

 

 

 

 
41,968

Other revenues (3) (4)
 
92,351

 
38,837

 
5,742

 
296

 
(38,638
)
 
98,588

Total revenues
 
496,951

 
449,430

 
95,795

 
296

 
(46,755
)
 
995,717

 
 
 
 
 
 
 
 
 
 
 
 
 
Goodwill and intangible assets impairment
 
319,551

 

 
6,735

 

 

 
326,286

Interest expense
 
68,529

 
34,012

 
9,070

 
144,170

 

 
255,781

Depreciation and amortization
 
44,439

 
8,888

 
6,088

 
11

 

 
59,426

Other expenses, net (6)
 
752,721

 
271,413

 
156,783

 
16,497

 
(46,755
)
 
1,150,659

Total expenses
 
1,185,240

 
314,313

 
178,676

 
160,678

 
(46,755
)
 
1,792,152

 
 
 
 
 
 
 
 
 
 
 
 
 
Total other gains (losses)
 
(2,113
)
 

 
(1,664
)
 
10,394

 

 
6,617

 
 
 
 
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes
 
$
(690,402
)
 
$
135,117

 
$
(84,545
)
 
$
(149,988
)
 
$

 
$
(789,818
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At December 31, 2016
Total assets
 
$
3,670,488

 
$
1,496,346

 
$
11,119,750

 
$
1,097,330

 
$
(625,018
)
 
$
16,758,896

 
 
For the Year Ended December 31, 2015
 
 
Servicing
 
Originations
 
Reverse
Mortgage
 
Other
 
Eliminations
 
Total
Consolidated
Net servicing revenue and fees (1) (2)
 
$
462,544

 
$

 
$
42,648

 
$

 
$
(10,925
)
 
$
494,267

Net gains (losses) on sales of loans (2)
 
3,699

 
448,533

 
(98
)
 

 
1,706

 
453,840

Net fair value gains on reverse loans and related HMBS obligations
 

 

 
98,265

 

 

 
98,265

Interest income on loans
 
74,303

 
62

 

 

 

 
74,365

Insurance revenue
 
47,201

 

 

 

 

 
47,201

Other revenues (3) (4)
 
81,756

 
45,250

 
6,794

 
5,345

 
(32,824
)
 
106,321

Total revenues 
 
669,503

 
493,845

 
147,609

 
5,345

 
(42,043
)
 
1,274,259

 
 
 
 
 
 
 
 
 
 
 
 
 
Goodwill impairment
 
151,018

 

 
56,539

 

 

 
207,557

Interest expense
 
85,482

 
36,470

 
3,902

 
147,752

 

 
273,606

Depreciation and amortization
 
45,437

 
15,811

 
7,865

 
15

 

 
69,128

Other expenses, net (6)
 
663,545

 
318,028

 
191,640

 
30,295

 
(42,043
)
 
1,161,465

Total expenses
 
945,482

 
370,309

 
259,946

 
178,062

 
(42,043
)
 
1,711,756

 
 
 
 
 
 
 
 
 
 
 
 
 
Total other gains
 
6,209

 

 

 
26,862

 

 
33,071

 
 
 
 
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes
 
$
(269,770
)
 
$
123,536

 
$
(112,337
)
 
$
(145,855
)
 
$

 
$
(404,426
)
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
At December 31, 2015
Total assets
 
$
5,244,070

 
$
1,570,258

 
$
11,127,641

 
$
1,318,840

 
$
(711,362
)
 
$
18,549,447

 
 
For the Year Ended December 31, 2014
 
 
Servicing
 
Originations
 
Reverse
Mortgage
 
Other
 
Eliminations
 
Total
Consolidated
Net servicing revenue and fees (1)
 
$
575,961

 
$

 
$
35,446

 
$

 
$
(9,897
)
 
$
601,510

Net gains on sales of loans
 

 
462,172

 

 

 

 
462,172

Net fair value gains on reverse loans and related HMBS obligations
 

 

 
109,972

 

 

 
109,972

Interest income on loans
 
134,472

 
83

 

 

 

 
134,555

Insurance revenue
 
71,010

 

 

 

 

 
71,010

Other revenues (3) (5)
 
75,991

 
19,567

 
11,743

 
41,179

 
(40,546
)
 
107,934

Total revenues
 
857,434

 
481,822

 
157,161

 
41,179

 
(50,443
)
 
1,487,153

 
 
 
 
 
 
 
 
 
 
 
 
 
Goodwill impairment
 

 

 
82,269

 

 

 
82,269

Interest expense
 
121,856

 
29,841

 
3,773

 
147,633

 

 
303,103

Depreciation and amortization
 
46,333

 
17,090

 
9,284

 
14

 

 
72,721

Other expenses, net (6)
 
716,992

 
317,787

 
163,003

 
19,597

 
(50,443
)
 
1,166,936

Total expenses
 
885,181

 
364,718

 
258,329

 
167,244

 
(50,443
)
 
1,625,029

 
 
 
 
 
 
 
 
 
 
 
 
 
Total other gains (losses)
 
(1,540
)
 

 

 
20,076

 

 
18,536

 
 
 
 
 
 
 
 
 
 
 
 
 
Income (loss) before income taxes
 
$
(29,287
)
 
$
117,104

 
$
(101,168
)
 
$
(105,989
)
 
$

 
$
(119,340
)

__________
(1)
The Servicing segment recorded intercompany servicing revenue and fees from activity with the Originations segment and the Other non-reportable segment of $12.0 million, $10.9 million and $9.9 million for the years ended December 31, 2016, 2015 and 2014, respectively.
(2)
Included in net servicing revenue and fees for the Servicing segment are late fees that were waived as an incentive for borrowers refinancing their loans of $3.8 million and $1.7 million for the years ended December 31, 2016 and 2015, respectively. These fees reduced net gains on sale of loans recognized by the Originations segment for the same period.
(3)
The Servicing segment recorded intercompany revenues for fees earned related to certain loan originations completed by the Originations segment from leads generated through the Servicing segment's servicing portfolio of $37.6 million, $30.8 million and $40.5 million for the years ended December 31, 2016, 2015 and 2014, respectively. The expenses incurred by the Originations segment for these originations are included in other expenses, net in the tables above. In 2016, the Servicing segment increased the lead fee charged per origination to the Originations segment to reflect current market pricing, which increased intersegment revenues by $11.3 million for the year ended December 31, 2016.
(4)
The Originations segment recorded intercompany revenues for fees earned supporting the Servicing segment in administrative functions relating to the acquisition of certain servicing rights of $1.0 million and $2.0 million for the years ended December 31, 2016 and 2015, respectively.
(5)
Other revenues of the Other non-reportable segment include $36.8 million in asset management performance fees for the year ended December 31, 2014.
(6)
Other expenses, net in the tables above includes salaries and benefits, general and administrative, and other expenses, net on the consolidated statements of comprehensive loss.