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Separate Financial Information of Subsidiary Guarantors of Indebtedness - Condensed Consolidating Statements of Comprehensive Income (Loss) (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2016
Sep. 30, 2016
Jun. 30, 2016
Mar. 31, 2016
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
REVENUES                      
Net servicing revenue and fees                 $ 340,991 $ 494,267 $ 601,510
Net gains on sales of loans                 409,448 453,840 462,172
Net fair value gains on reverse loans and related HMBS obligations                 59,022 98,265 109,972
Interest income on loans                 45,700 74,365 134,555
Insurance revenue                 41,968 47,201 71,010
Other revenues                 98,588 106,321 107,934
Total revenues $ 444,143 $ 297,330 $ 187,473 $ 66,771 $ 331,576 $ 219,393 $ 412,433 $ 310,857 995,717 1,274,259 1,487,153
EXPENSES                      
General and administrative                 619,772 574,091 577,506
Salaries and benefits                 520,357 576,817 578,627
Goodwill and intangible assets impairment                 326,286 207,557 82,269
Interest expense                 255,781 273,606 303,103
Depreciation and amortization                 59,426 69,128 72,721
Corporate allocations                 0 0 0
Other expenses, net                 10,530 10,557 10,803
Total expenses 417,229 465,795 565,706 343,422 548,252 364,124 427,955 371,425 1,792,152 1,711,756 1,625,029
OTHER GAINS (LOSSES)                      
Net gains on extinguishment                 14,662 4,660 0
Other net fair value gains (losses)                 (4,234) 7,398 19,280
Other                 (3,811) 21,013 (744)
Total other gains (74) 10,282 (1,351) (2,240) 8,485 13,173 523 10,890 6,617 33,071 18,536
Loss before income taxes 26,840 (158,183) (379,584) (278,891) (208,191) (131,558) (14,999) (49,678) (789,818) (404,426) (119,340)
Income tax expense (benefit) 49,069 (56,357) (147,183) (106,189) (91,056) (54,630) 23,120 (18,670) (260,660) (141,236) (9,012)
Income (loss) before equity in earnings (losses) of consolidated subsidiaries and VIEs                 (529,158) (263,190) (110,328)
Equity in earnings (losses) of consolidated subsidiaries and VIEs                 0 0 0
Net loss $ (22,229) $ (101,826) $ (232,401) $ (172,702) $ (117,135) $ (76,928) $ (38,119) $ (31,008) (529,158) (263,190) (110,328)
Total comprehensive loss                 (529,038) (262,772) (110,431)
Reportable Legal Entities [Member] | Parent Company [Member]                      
REVENUES                      
Net servicing revenue and fees                 0 0 0
Net gains on sales of loans                 0 0 0
Net fair value gains on reverse loans and related HMBS obligations                 0 0 0
Interest income on loans                 1,082 1,165 1,007
Insurance revenue                 0 0 0
Other revenues                 (1,914) 3,563 1,456
Total revenues                 (832) 4,728 2,463
EXPENSES                      
General and administrative                 67,583 35,654 32,198
Salaries and benefits                 60,119 28,510 19,311
Goodwill and intangible assets impairment                 0 0 0
Interest expense                 144,170 147,752 147,633
Depreciation and amortization                 783 129 120
Corporate allocations                 (119,953) (54,452) (46,764)
Other expenses, net                 621 (488) 1,598
Total expenses                 153,323 157,105 154,096
OTHER GAINS (LOSSES)                      
Net gains on extinguishment                 14,662 4,660 0
Other net fair value gains (losses)                 0 0 (54)
Other                 (979) 12,076 0
Total other gains                 13,683 16,736 (54)
Loss before income taxes                 (140,472) (135,641) (151,687)
Income tax expense (benefit)                 (32,534) (53,546) (49,405)
Income (loss) before equity in earnings (losses) of consolidated subsidiaries and VIEs                 (107,938) (82,095) (102,282)
Equity in earnings (losses) of consolidated subsidiaries and VIEs                 (421,220) (181,095) (8,046)
Net loss                 (529,158) (263,190) (110,328)
Total comprehensive loss                 (529,038) (262,772) (110,431)
Reportable Legal Entities [Member] | Guarantor Subsidiaries [Member]                      
REVENUES                      
Net servicing revenue and fees                 349,822 506,154 619,152
Net gains on sales of loans                 409,448 453,840 462,172
Net fair value gains on reverse loans and related HMBS obligations                 59,422 98,265 109,972
Interest income on loans                 504 280 587
Insurance revenue                 38,588 43,232 66,051
Other revenues                 102,453 105,399 106,041
Total revenues                 960,237 1,207,170 1,363,975
EXPENSES                      
General and administrative                 608,067 573,457 597,331
Salaries and benefits                 460,238 548,229 559,316
Goodwill and intangible assets impairment                 326,286 207,557 82,269
Interest expense                 49,769 46,920 72,203
Depreciation and amortization                 57,946 68,259 71,815
Corporate allocations                 119,953 54,452 46,764
Other expenses, net                 4,434 4,981 2,542
Total expenses                 1,626,693 1,503,855 1,432,240
OTHER GAINS (LOSSES)                      
Net gains on extinguishment                 0 0  
Other net fair value gains (losses)                 (805) 122 (792)
Other                 (2,832) 8,937 (744)
Total other gains                 (3,637) 9,059 (1,536)
Loss before income taxes                 (670,093) (287,626) (69,801)
Income tax expense (benefit)                 (231,170) (87,869) 17,220
Income (loss) before equity in earnings (losses) of consolidated subsidiaries and VIEs                 (438,923) (199,757) (87,021)
Equity in earnings (losses) of consolidated subsidiaries and VIEs                 15,130 9,571 21,238
Net loss                 (423,793) (190,186) (65,783)
Total comprehensive loss                 (423,793) (190,071) (65,702)
Reportable Legal Entities [Member] | Non-Guarantor Subsidiaries and VIEs [Member]                      
REVENUES                      
Net servicing revenue and fees                 0 66 185
Net gains on sales of loans                 0 0 0
Net fair value gains on reverse loans and related HMBS obligations                 (400) 0 0
Interest income on loans                 44,114 72,920 132,961
Insurance revenue                 4,141 4,794 5,854
Other revenues                 68,117 55,130 20,253
Total revenues                 115,972 132,910 159,253
EXPENSES                      
General and administrative                 14,670 23,085 30,221
Salaries and benefits                 0 78 0
Goodwill and intangible assets impairment                 0 0 0
Interest expense                 63,929 81,756 83,379
Depreciation and amortization                 697 740 786
Corporate allocations                 0 0 0
Other expenses, net                 5,475 6,064 6,663
Total expenses                 84,771 111,723 121,049
OTHER GAINS (LOSSES)                      
Net gains on extinguishment                 0 0  
Other net fair value gains (losses)                 (3,429) 7,276 20,126
Other                 0 0 0
Total other gains                 (3,429) 7,276 20,126
Loss before income taxes                 27,772 28,463 58,330
Income tax expense (benefit)                 5,746 3,761 5,665
Income (loss) before equity in earnings (losses) of consolidated subsidiaries and VIEs                 22,026 24,702 52,665
Equity in earnings (losses) of consolidated subsidiaries and VIEs                 0 0 0
Net loss                 22,026 24,702 52,665
Total comprehensive loss                 22,026 24,702 52,435
Eliminations and Reclassifications [Member]                      
REVENUES                      
Net servicing revenue and fees                 (8,831) (11,953) (17,827)
Net gains on sales of loans                 0 0 0
Net fair value gains on reverse loans and related HMBS obligations                 0 0 0
Interest income on loans                 0 0 0
Insurance revenue                 (761) (825) (895)
Other revenues                 (70,068) (57,771) (19,816)
Total revenues                 (79,660) (70,549) (38,538)
EXPENSES                      
General and administrative                 (70,548) (58,105) (82,244)
Salaries and benefits                 0 0 0
Goodwill and intangible assets impairment                 0 0 0
Interest expense                 (2,087) (2,822) (112)
Depreciation and amortization                 0 0 0
Corporate allocations                 0 0 0
Other expenses, net                 0 0 0
Total expenses                 (72,635) (60,927) (82,356)
OTHER GAINS (LOSSES)                      
Net gains on extinguishment                 0 0  
Other net fair value gains (losses)                 0 0 0
Other                 0 0 0
Total other gains                 0 0 0
Loss before income taxes                 (7,025) (9,622) 43,818
Income tax expense (benefit)                 (2,702) (3,582) 17,508
Income (loss) before equity in earnings (losses) of consolidated subsidiaries and VIEs                 (4,323) (6,040) 26,310
Equity in earnings (losses) of consolidated subsidiaries and VIEs                 406,090 171,524 (13,192)
Net loss                 401,767 165,484 13,118
Total comprehensive loss                 $ 401,767 $ 165,369 $ 13,267