-----BEGIN PRIVACY-ENHANCED MESSAGE----- Proc-Type: 2001,MIC-CLEAR Originator-Name: webmaster@www.sec.gov Originator-Key-Asymmetric: MFgwCgYEVQgBAQICAf8DSgAwRwJAW2sNKK9AVtBzYZmr6aGjlWyK3XmZv3dTINen TWSM7vrzLADbmYQaionwg5sDW3P6oaM5D3tdezXMm7z1T+B+twIDAQAB MIC-Info: RSA-MD5,RSA, NtAPfbgcVqEgRWGabWXZssxbRaFmFx+CNVVTqQ3m2sarJ7XJ0DYFiEx0ulSffGqW 4m0K9YQZI49HYj0mC62TSQ== 0000950124-98-001679.txt : 19980331 0000950124-98-001679.hdr.sgml : 19980331 ACCESSION NUMBER: 0000950124-98-001679 CONFORMED SUBMISSION TYPE: 10-K PUBLIC DOCUMENT COUNT: 4 CONFORMED PERIOD OF REPORT: 19971231 FILED AS OF DATE: 19980330 SROS: NASD FILER: COMPANY DATA: COMPANY CONFORMED NAME: SYNTEL INC CENTRAL INDEX KEY: 0001040426 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-COMPUTER PROGRAMMING SERVICES [7371] IRS NUMBER: 382312018 FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: 10-K SEC ACT: SEC FILE NUMBER: 000-22903 FILM NUMBER: 98577322 BUSINESS ADDRESS: STREET 1: 2800 LIVERNOIS STREET 2: SUITE 400 CITY: TROY STATE: MI ZIP: 48043 BUSINESS PHONE: 2486192800 MAIL ADDRESS: STREET 1: 2800 LIVERNOIS STREET 2: SUITE 400 CITY: TROY STATE: MI ZIP: 48043 10-K 1 FORM 10-K 1 SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 1997 Commission File Number 0-22903 SYNTEL, INC. (Exact name of Registrant as specified in its charter) Michigan 38-2312018 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 2800 Livernois Road, Suite 400, Troy, Michigan 48084 (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (248) 619-2800 Securities registered pursuant to Section 12(b) of the Act: None Securities registered pursuant to Section 12(g) of the Act: Common Stock, no par value -------------------------- (Title of Class) Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or such shorter period that the Registrant has been required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No --- --- Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of Registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. The aggregate market value of the Common Stock held by non-affiliates of the Registrant as of March 13, 1998, based on the last sale price of $31.625 per share for the Common Stock on the NASDAQ National Market on such date, was approximately $107,724,400. As of March 13, 1998, the Registrant had 25,450,000 shares of Common Stock outstanding. DOCUMENTS INCORPORATED BY REFERENCE Portions of Registrant's Proxy Statement for the 1998 Annual Meeting of Shareholders to be held on or about May 18, 1998 are incorporated by reference into Part III hereof. 1 2 PART I ITEM 1. BUSINESS. References herein to the "Company" or "Syntel" refer to Syntel, Inc. and its wholly owned subsidiaries in India, the UK, and Singapore on a consolidated basis. OVERVIEW Syntel is a worldwide provider of professional information technology ("IT") consulting and applications management services to Fortune 1000 companies, as well as to government entities. The Company's service offerings include IntelliSourcing(sm), consisting of outsourcing services for ongoing management, development and maintenance of business applications, including Year 2000 compliance services, and TeamSourcing(sm), consisting of professional IT consulting services. Syntel believes that its service offerings are distinguished by its Global Service Delivery Model, a corporate culture focused on customer service and responsiveness and its own internally developed "intellectual capital" based on a proven set of methodologies, practices and tools for managing the IT functions of its customers, Through IntelliSourcing, Syntel provides higher-value applications management services for ongoing management, development and maintenance of customers' business applications. Syntel assumes responsibility for and manages selected application support functions of the customer. Utilizing its developed methodologies, processes and tools, known as IntelliTransfer(sm), the Company is able to assimilate the business process knowledge of its customers to develop and deliver services specifically tailored for that customer. The Company also provides Year 2000 compliance services to customers using its proprietary Method2000(R) solution. IntelliSourcing accounted for approximately 36% and 51% of revenues, for the years ended December 31, 1996 and 1997, respectively. Through TeamSourcing, Syntel provides professional IT consulting services directly to customers. TeamSourcing services include systems specification, design, development, implementation and maintenance of complex IT applications involving diverse computer hardware, software, data and networking technologies and practices. TeamSourcing services are provided by individual professionals and teams of professionals dedicated to assisting customer IT departments with systems projects and ongoing functions. TeamSourcing accounted for approximately 64% and 49% of revenues, for the years ended December 31, 1996 and 1997, respectively. The Company's Global Service Delivery Model provides Syntel with flexibility to deliver to each customer a unique mix of services on-site at the customer's location, off-site at its U.S. locations and offshore at Global Development Centers in Mumbai and Chennai, India. The benefits to the customer from this customized service approach include responsive delivery based on an in-depth understanding of the specific processes and needs of the customer, quick turnaround, access to the most knowledgeable personnel and best practices, resource depth, 24-hour support seven days a week and cost-effectiveness. By linking each of its service locations together through a dedicated data and voice network, Syntel provides a seamless service capability to its customers around the world largely unconstrained by geographies, time zones and cultures. 2 3 Syntel provides its services to a broad range of Fortune 1000 companies principally in the financial services, manufacturing, retail, transportation and information/communications industries, as well as to government entities. Its five largest customers during 1997, based on revenues, were American International Group, Inc., Dayton Hudson Corp., Ford Motor Co., AT&T Corp., and Chrysler Corporation. The Company has been chosen as a preferred vendor by several of its customers and has been recognized for its quality and responsiveness. The Company has a focused sales effort that includes a strategy of migrating existing TeamSourcing customers to higher-value IntelliSourcing services. During recent years the Company has focused on increasing its resources in the development, marketing and sales of its IntelliSourcing services. The Company believes its human resources are its most valuable asset and invests significantly in programs to recruit, train and retain IT professionals. The Company recruits globally through its worldwide recruiting network, trains recent college graduates and other recruits and maintains a broad package of employee support programs. Syntel believes that its management structure and human resources organization is designed to maximize the Company's ability to efficiently expand its IT professional staff in response to customer needs. This scaleable business model has enabled the Company to grow significantly in recent years. As of December 31, 1997, Syntel's worldwide billable headcount consisted of 1,746 it consultants providing professional services to Syntel's customers. The Company was incorporated under Michigan law on April 15, 1980. FORWARD LOOKING STATEMENTS / RISK FACTORS Certain statements contained in this Report are forward looking statements within the meaning of the Securities Exchange Act of 1934. In addition, the Company from time to time may publish other forward looking statements. Such forward looking statements are based on management's estimates, assumptions and projections and are subject to risks and uncertainties that could cause actual results to differ materially from those discussed in the forward looking statements. Factors which could affect the forward looking statements include those listed below. The Company does not intend to update these forward looking statements. Recruitment and Retention of IT Professionals. The Company's business of delivering professional IT services is labor intensive, and, accordingly, its success depends upon its ability to attract, develop, motivate, retain and effectively utilize highly-skilled IT professionals. The Company believes that both in the United States and in India there is a growing shortage of, and significant competition for, IT professionals who possess the technical skills and experience necessary to deliver the Company's services, and that such IT professionals are likely to remain a limited resource for the foreseeable future. The Company believes that, as a result of these factors, it operates within an industry that experiences a significant rate of annual turnover of IT personnel. The Company's business plans are based on hiring and training a significant number of additional IT professionals each year to meet anticipated turnover and increased staffing needs. The Company's ability to maintain and renew existing engagements and to obtain new business depends, in large part, on its ability to hire and retain qualified IT professionals. Historically, the Company has performed a significant portion of its employee recruiting in foreign countries, particularly in India. Any perception among the Company's recruits or foreign IT professionals, whether or not well-founded, that the Company's ability to assist them in obtaining permanent residency status in the United States has been diminished could result in 3 4 increased recruiting and personnel costs or lead to significant employee attrition or both. There can be no assurance that the Company will be able to recruit and train a sufficient number of qualified IT professionals or that the Company will be successful in retaining current or future employees. Failure to hire and train or retain qualified IT professionals in sufficient numbers could have a material adverse effect on the Company's business, results of operations and financial condition. Government Regulation of Immigration. The Company recruits its IT professionals on a global basis and, therefore, must comply with the immigration laws in the countries in which it operates, particularly the United States. As of December 31, 1997, approximately 63% of Syntel's U.S. workforce (43% of Syntel's worldwide workforce) worked under H-1B visas (permitting temporary residence while employed in the U.S.). Pursuant to United States federal law, the Department of Immigration and Naturalization Services (the "INS") limits the number of new H-1B visas to be approved in any government fiscal year. In years in which this limit is reached, the Company may be unable to obtain enough H-1B visas to bring a sufficient number of foreign employees to the U.S. If the Company were unable to obtain sufficient H-1B employees, the Company's business, results of operations and financial condition could be materially and adversely affected. Furthermore, Congress and administrative agencies have periodically expressed concerns over the levels of legal immigration into the U.S. These concerns have often resulted in proposed legislation, rules and regulations aimed at reducing the number of work visas, including H-1B visas, that may be issued. From September 29, 1995 through September 30, 1997, the Company was subject to a consent decree with the U.S. Department of Labor relating to its H-1B employees. The Company believes that it fully complied with the consent decree. (See "Overview - Management's discussion and analysis of Financial condition and results of operations.") Variability of Quarterly Operating Results. The Company has experienced and expects to continue to experience fluctuations in revenues and operating results from quarter to quarter due to a number of factors, including: the timing, number and scope of customer engagements commenced and completed during the quarter; progress on fixed-price engagements; timing and cost associated with expansion of the Company's facilities; changes in IT professional wage rates; the accuracy of estimates of resources and time frames required to complete pending assignments; the number of working days in a quarter; employee hiring, attrition and utilization rates; the mix of services performed on-site, off-site and offshore; termination of engagements; start-up expenses for new engagements; longer sales cycles for IntelliSourcing engagements; customers' budget cycles; and investment time for training. Because a significant percentage of the Company's selling, general and administrative expenses are relatively fixed, variations in revenues may cause significant variations in operating results. As fixed price engagements grow in revenue and percent of total revenue, operating results may be adversely affected in the future if there are cost overruns on fixed-price engagements. In addition, it is possible that in some future quarter the Company's operating results will be below the expectations of public market analysts and investors. In such event, the price of the Company's Common Stock would likely be materially adversely affected. No assurance can be given that quarterly results will not fluctuate causing a material adverse effect on the Company's financial condition. Customer Concentration; Risk of Termination. The Company has in the past derived, and believes it will continue to derive, a significant portion of its revenues from a limited number of large, corporate customers. The Company's 4 5 ten largest customers represented approximately 81%, 78% and 75% of revenues for the years ended December 31, 1995, 1996 and 1997, respectively. The Company's largest customer is American Home Assurance Company and certain other subsidiaries of American International Group Inc. (collectively, "AIG"). AIG accounted for approximately 38%, 34% and 31% of revenues for the years ended December 31, 1995, 1996, and 1997, respectively. Ford Motor Company ("Ford"), the Company's next largest customer in 1995 and 1996, accounted for approximately 14%, 12% and 9% of revenues for the years ended December 31, 1995, 1996 and 1997, respectively. For the year ended December 31, 1997, Dayton Hudson Corporation became the Company's second largest customer, accounting for 12% of total revenues, and for the year ended December 31, 1996 was the Company's fourth largest customer, accounting for 5% of total revenues. The volume of work performed for specific customers is likely to vary from year to year, and a significant customer in one year may not provide the same level of revenues in any subsequent year. Because many of its engagements involve functions that are critical to the operations of its customer's businesses, any failure by Syntel to meet a customer's expectations could result in cancellation or nonrenewal of the engagement and could damage Syntel's reputation and adversely affect its ability to attract new business. Most of the Company's contracts are terminable by the customer with limited notice and without penalty. An unanticipated termination of a significant engagement could result in the loss of substantial anticipated revenues and could require the Company to either maintain or terminate a significant number of unassigned IT professionals. The loss of any significant customer or engagement could have a material adverse effect on the Company's business, results of operations and financial condition. Exposure to Regulatory and General Economic Conditions in India. A significant element of the Company's business strategy is to continue to develop and expand offshore Global Development Centers in India. As of December 31, 1997, the Company had approximately 27% of its billable workforce in India, and anticipates that this percentage will increase over time. While wage costs in India are significantly lower than in the U.S. and other industrialized countries for comparably skilled IT professionals, wages in India are increasing at a faster rate than in the U.S., and could result in the Company incurring increased costs for IT professionals. In the past, India has experienced significant inflation and shortages of foreign exchange, and has been subject to civil unrest. No assurance can be given that the Company will not be adversely affected by changes in inflation, interest rates, taxation, social stability or other political, economic or diplomatic developments in or affecting India in the future. In addition, the Indian government is significantly involved in and exerts significant influence over its economy. In the recent past, the Indian government has provided significant tax incentives and relaxed certain regulatory restrictions in order to encourage foreign investment in certain sectors of the economy, including the technology industry. Certain of these benefits that directly benefited the Company included, among others, tax holidays, liberalized import and export duties and preferential rules on foreign investment. The Company plans to treat any earnings from its operations in India as permanently invested in India. If the Company decides to repatriate any of such earnings, it will incur a "border" tax, currently 10%, under Indian tax law and be required to pay U.S. corporate income taxes on such earnings. Changes in the business or regulatory climate of India could have a material adverse effect on the Company's business, results of operations and financial condition. Intense Competition. The IT services industry is intensely competitive, highly fragmented and subject to rapid change and evolving industry standards. The Company competes with a variety of other companies, depending on the IT 5 6 services it offers. The Company's primary competitors for professional IT staffing engagements include participants from a variety of market segments, including "Big Six" accounting firms, systems consulting and implementation firms, applications software development and maintenance firms, service groups of computer equipment companies and temporary staffing firms. In applications outsourcing services, the Company competes primarily with Electronic Data Systems Corp., IBM Global Solutions (ISSC), Andersen Consulting and Computer Sciences Corporation. The Company's principal competitors for Year 2000 compliance engagements include IBM Global Solutions (ISSC), Cap Gemini and Andersen Consulting. Many of the Company's competitors have substantially greater financial, technical and marketing resources and greater name recognition than the Company. As a result, they may be able to compete more aggressively on pricing, respond more quickly to new or emerging technologies and changes in customer requirements, or devote greater resources to the development and promotion of IT services than the Company. In addition, there are relatively few barriers to entry into the Company's markets and the Company has faced, and expects to continue to face, additional competition from new IT service providers. Further, there is a risk that the Company's customers may elect to increase their internal resources to satisfy their IT services needs as opposed to relying on a third-party vendor such as the Company. The IT services industry is also undergoing consolidation which may result in increased competition in the Company's target markets. Increased competition could result in price reductions, reduced operating margins and loss of market share, any of which could have a material adverse effect on the Company. The Company also faces significant competition in recruiting and retaining IT professionals which could result in higher labor costs or shortages. There can be no assurance that the Company will compete successfully with existing or new competitors or that competitive pressures faced by the Company will not materially adversely affect its business, results of operations or financial condition. Ability to Manage Growth. The Company's business has experienced rapid growth over the years that has placed significant demands on the Company's managerial, administrative and operational resources. Revenues have increased from $45.3 million in 1993 to $124.3 million in 1997, and the number of worldwide billable employees has increased from 689 as of December 31, 1993 to 1,746 as of December 31, 1997. The Company established a sales office in London, England in 1996, opened a sales and service office in Singapore in May 1997, is expanding its Global Development Center in Mumbai, India and has established a new Global Development Center in Chennai, India. The Company's future growth depends on recruiting, hiring and training IT professionals, increasing its international operations, expanding its U.S. and offshore capabilities, adding effective sales and management staff and adding service offerings. Effective management of these and other growth initiatives will require the Company to continue to improve its operational, financial and other management processes and systems. Failure to manage growth effectively could have a material adverse effect on the quality of the Company's services and engagements, its ability to attract and retain IT professionals, its business prospects, and its results of operations and financial condition. The Company has historically derived most of its revenues from professional IT staffing services. In the second half of 1996, the Company realigned personnel and resources to focus more attention on outsourcing services for ongoing applications management, development and maintenance and Year 2000 compliance services. A key factor in the Company's growth strategy is to substantially increase outsourcing service engagements with new and existing customers. The Company is less experienced in marketing, developing and performing such outsourcing services, which have a longer sales cycle (up to 12 months) and generally require approval by more senior levels of management within the 6 7 customer's organization, as compared to more traditional IT staffing services. While the Company has achieved some initial success as a result of its realignment, there can be no assurance that the Company's increased focus on outsourcing services will continue to be successful, and any failure of such strategy could have a material adverse effect on the Company's business, results of operations and financial condition. Fixed-Price Engagements. The Company undertakes, from time to time, certain engagements billed on a fixed-price basis, as distinguished from the Company's principal method of billing on a time-and-materials basis. In addition, the Company offers its Year 2000 compliance services on a fixed-price basis in contrast to most other compliance service providers who charge customers on a time-and-materials basis. Furthermore, the Company has a strategy to increase its percentage of revenue from fixed-price outsourcing. The Company's failure to estimate accurately the resources and time required for an engagement or its failure to complete fixed-price engagements within budget, on time and to the required quality levels would expose the Company to risks associated with cost overruns and, in certain cases, penalties, any of which could have a material adverse effect on the Company's business, operating results and financial condition. Fixed price revenues represented approximately 3% and 12% of total revenues for the years ended December 31, 1996 and 1997, respectively. Potential Liability to Customers. Many of the Company's engagements involve IT services that are critical to the operations of its customers' businesses. The Company's failure or inability to meet a customer's expectations in the performance of its services could result in a claim for substantial damages against the Company, regardless of the Company's responsibility for such failure. Although the Company attempts to limit contractually its liability for damages arising from negligent acts, errors, mistakes or omissions in rendering its IT services, there can be no assurance the limitations of liability set forth in its service contracts will be enforceable in all instances or would otherwise protect the Company from liability for damages. Although the Company maintains general liability insurance coverage, including coverage for errors and omissions, there can be no assurance that such coverage will continue to be available on reasonable terms or will be available in sufficient amounts to cover one or more large claims, or that the insurer will not disclaim coverage as to any future claim. The successful assertion of one or more large claims against the Company that are uninsured, exceed available insurance coverage or result in changes to the Company's insurance policies, including premium increases or the imposition of large deductible or co-insurance requirements, could adversely affect the Company's business, results of operations and financial condition. Dependence on Principal. The success of the Company is highly dependent on the efforts and abilities of Bharat Desai, the Company's founder, Chief Executive Officer and President. Mr. Desai is subject to an employment agreement with the Company with a term ending December 31, 1999, which contains noncompetition, nonsolicitation and nondisclosure covenants during the term of the agreement and for two years following termination of employment. The loss of the services of this key executive for any reason could have a material adverse effect on the Company's business, operating results and financial condition. The Company does not maintain key man life insurance on Mr. Desai. Risks Related to Possible Acquisitions. The Company may expand its operations through the acquisition of additional businesses. Financing of any future acquisition could require the incurrence of indebtedness, the issuance 7 8 of equity (common or preferred) or a combination thereof. There can be no assurance that the Company will be able to identify, acquire or profitably manage additional businesses or successfully integrate any acquired businesses into the Company without substantial expense, delays or other operational or financial risks and problems. Furthermore, acquisitions may involve a number of special risks, including diversion of management's attention, failure to retain key acquired personnel, unanticipated events or legal liabilities and amortization of acquired intangible assets, any of which could have a material adverse effect on the Company's business, results of operations and financial condition. Customer satisfaction or performance problems within an acquired firm could have a material adverse impact on the reputation of the Company as a whole. In addition, there can be no assurance that acquired businesses, if any, will achieve anticipated revenues and earnings. In December, 1997, the Company acquired substantially all of the business interests of Waypointe Information Technologies, Inc. (WIT) including hiring certain WIT employees and taking over performance of WIT's consulting contracts. WIT was engaged in the business of providing IT consulting services, including the Enterprise Resource Planning "ERP" practice area. The failure of the Company to manage its acquisition strategy successfully could have a material adverse effect on the Company's business, results of operations and financial condition. Limited Intellectual Property Protection. The Company's success depends in part upon certain methodologies, practices, tools and technical expertise it utilizes in designing, developing, implementing and maintaining applications and other proprietary intellectual property rights. The Company is continuing to develop proprietary conversion tools specifically tailored to address the Year 2000 problem. In order to protect its proprietary rights in these various intellectual properties, the Company relies upon a combination of nondisclosure and other contractual arrangements and trade secret, copyright and trademark laws which afford only limited protection. The Company also generally enters into confidentiality agreements with its employees, consultants, customers and potential customers and limits access to and distribution of its proprietary information. India is a member of the Berne Convention, an international treaty, and has agreed to recognize protections on intellectual property rights conferred under the laws of foreign countries, including the laws of the U.S. The Company believes that laws, rules, regulations and treaties in effect in the U.S. and India are adequate to protect it from misappropriation or unauthorized use of its intellectual property. However, there can be no assurance that such laws will not change and, in particular, that the laws of India will not change in ways that may prevent or restrict the transfer of software components, libraries and toolsets from India to the U.S. There can be no assurance that the steps taken by the Company will be adequate to deter misappropriation of its intellectual property, or that the Company will be able to detect unauthorized use and take appropriate steps to enforce its rights. Although the Company believes that its intellectual property rights do not infringe on the intellectual property rights of others, there can be no assurance that such a claim will not be asserted against the Company in the future or what impact any such claim, would have on the Company's business, results of operation or financial condition. The Company presently holds no patents or registered copyrights, trademarks or servicemarks other than Syntel(R), Method2000(R), IntelliTransfer(sm), Pilot2000(sm), Recover2000(sm), Implement2000(sm) and Consider IT Done(sm). The Company has submitted federal trademark applications to register certain names for its service offerings, including the IntelliSourcing and TeamSourcing names. There can be no assurance, however, that the Company will be successful in obtaining federal trademarks for these trade names. 8 9 INDUSTRY BACKGROUND Increasing globalization, technological innovation and deregulation are creating an increasingly competitive business environment that is requiring companies to change fundamentally their business processes. This change is driven by increasing demand from customers for increased quality, lower costs, faster turnaround, and highly responsive and personalized service. To effect these changes and adequately address these needs, companies are focusing on their core competencies and cost-effectively utilizing IT solutions to improve productivity, lower costs and manage operations more effectively. Designing, developing, implementing and maintaining IT solutions requires highly skilled individuals trained in diverse technologies. However, there is a growing shortage of these individuals and many companies are reluctant to expand their IT departments through additional staffing, particularly at a time when they are attempting to minimize their fixed costs and reduce workforces. The Company believes that many organizations are concluding that using outside specialists to address their IT requirements enables them to develop better solutions in shorter time frames and to reduce implementation risks and ongoing maintenance costs. Those outside specialists best positioned to benefit from these trends have access to a pool of skilled technical professionals, have demonstrated the ability to manage IT resources effectively, have low-cost offshore software development facilities, and can efficiently expand operations to meet customer demands. Demand for IT services has grown significantly as companies seek ways to outsource not only specific projects for the design, development and integration of new technologies, but also ongoing management, development and maintenance of existing IT systems. In addition, many organizations face a significant challenge because many of their existing computer systems run software programs which cannot properly process dates after 1999. Without a resolution of this Year 2000 problem, these software programs will fail due to an inability to correctly interpret dates in the year 2000 and thereafter. The Company believes that outsourcing the ongoing management, development and maintenance of IT applications is becoming increasingly critical to business enterprises. The difficulties of IT planning, budgeting and execution in the face of technological innovations and uncertainties, the focus on cost cutting, and a growing shortage of skilled personnel are driving senior corporate management to strategically pursue outsourcing of critical internal IT functions. Organizations are seeking an experienced IT services outsourcing provider that not only has the expertise and knowledge to address the complexities of rapidly changing technologies, but also possesses the capability to understand and automate the business processes and knowledge base of the organization. In addition, the IT provider must be able to develop customized solutions to problems unique to the organization. This involves maintaining on-site professionals who know the customer's IT processes, providing access to a wide range of expertise and best practices, providing responsiveness and accountability to allow internal IT departments to meet organization goals, and providing low cost, value-added services to stay within the organization's IT budget constraints. In this environment, large organizations are increasingly finding that full facilities management outsourcing providers who own and manage an organization's entire IT function do not permit the organization to retain control over, or permit flexible reallocation of, its IT resources. At the same time, IT service providers focused on project oriented professional services, with a finite beginning and end, or "deliverables," do not typically 9 10 provide ongoing maintenance services and management of IT functions. As a result, the Company believes there is a significant opportunity to provide outsourcing services to customers for ongoing IT management, development and maintenance of their business applications. SYNTEL SOLUTION Syntel provides IntelliSourcing services consisting of applications management services for ongoing management, development and maintenance of business applications, including Year 2000 compliance services, and TeamSourcing services consisting of professional IT consulting services. The Company believes that its IntelliSourcing approach to IT services outsourcing, which involves assuming responsibility for management of selected applications rather than taking over an entire IT department or providing facilities management, provides significant differentiation from its competitors in the IT services market. Syntel believes that its TeamSourcing and IntelliSourcing service offerings are distinguished by its Global Service Delivery Model, a corporate culture focused on customer service and responsiveness and its internally developed "intellectual capital," comprised of a proven set of methodologies, practices and tools for managing the IT functions of its customers. Global Service Delivery Model. Syntel performs its services on-site at the customer's location, off-site at Syntel's U.S. locations and offshore at its Indian locations. By linking each of its service locations together through a dedicated data and voice network, Syntel provides a seamless service capability to its customers around the world, largely unconstrained by geographies, time zones and cultures. This Global Service Delivery Model gives the Company the flexibility to deliver to each customer a unique mix of on-site, off-site and offshore services to meet varying customer needs for direct interaction with Syntel personnel, access to technical expertise, resource availability and cost-effective delivery. The benefits to the customer from this customized service include responsive delivery based on an in-depth understanding of the specific processes and needs of the customer, quick turnaround, access to the most knowledgeable personnel and best practices, resource depth, 24-hour support seven days a week, and cost-effectiveness. To support its Global Service Delivery Model, the Company currently has four Global Development Centers located in Cary, North Carolina; Mumbai, India; Chennai, India; and Santa Fe, New Mexico. Focus on Customer Service. The Syntel corporate culture reflects a "customer for life" philosophy which emphasizes flexibility, responsiveness, cost-consciousness and a tradition of excellence. The Company recognizes that its best source for new business opportunities comes from existing customers and believes its customer service is a significant factor in Syntel's high rate of repeat business. For the years ended December 31, 1995, 1996, and 1997, over 90% of the Company's revenues were from customers for whom the Company provided services during the previous period. At engagement initiation, Syntel's services are typically based on expertise in the software life-cycle and underlying technologies. Over time, however, as Syntel develops an in-depth knowledge of a customer's business processes, IT applications and industry, Syntel gains a competitive advantage to perform higher-value IT services for that customer. Proven Intellectual Capital. Over its 18-year history, Syntel has developed a proven set of methodologies, practices, tools and technical expertise for the development and management of its customers' information systems. This "intellectual capital" of Syntel includes methodologies for the selection of appropriate customer IT functions for management by Syntel, tools 10 11 for the transfer to Syntel of the systems knowledge of the customer, and techniques for providing systems support improvements to the customer. Syntel also offers to its customers well-trained personnel backed by a proven, extensive employee training and continuing development program. The Company believes its intellectual capital enhances its ability to understand customer needs, design customized solutions and provide quality services on a timely and cost-effective basis. SYNTEL STRATEGY The Company's objective is to become a strategic partner with its customers in the ongoing management, development and maintenance of their IT systems by utilizing its Global Service Delivery Model, intellectual capital and customer service orientation. The Company plans to continue to pursue the following strategies to achieve this objective: Leverage Global Service Delivery Model. The ability to deliver a seamless service capability virtually anywhere in the world from its domestic and offshore facilities gives the Company an effective ability to meet customer needs for technical expertise, best practice IT solutions, resource availability, responsive turnaround and cost-effective delivery. The Company strives to leverage this capability to provide reliable and cost-effective services to its existing customers, expand services to existing customers and to attract new customers. Moreover, the flexibility and capacity of the Global Service Delivery Model and the Company's worldwide recruitment and training programs enhance the ability of the Company to expand its business as the number of customers grows and their IT demands increase. The Company intends to expand the capacity of its Global Development Centers worldwide. Focus Resources on IntelliSourcing Services. Through IntelliSourcing, the Company markets its higher value applications management services for ongoing applications management, development, maintenance and Year 2000 compliance functions. In recent years, the Company has significantly increased its investment in IntelliSourcing services. The Company recently realigned its resources to focus on the development, marketing and sales of its IntelliSourcing services, including the hiring of additional salespeople and senior managers, redirecting personnel experienced in the sale of higher value contracts, developing proprietary methodologies, such as Year 2000 offerings and services, increasing marketing efforts, and redirecting organizational support in the areas of finance and administration, human resources and legal. As a result, IntelliSourcing revenues have increased from $33.3 million for the year ended December 31, 1996, to $63.9 million for the year ending December 31, 1997; representing a 92% increase. Expand Customer Base and Role with Current Customers. The Company's sales efforts focus on its strategy of migrating existing TeamSourcing customers to higher value IntelliSourcing services. Traditionally, the Company has formed strong relationships with customers through its high quality and responsive TeamSourcing services. The Company's emphasis on customer service and long-term relationships has enabled the Company to generate recurring revenues from existing customers. These long-term relationships also provide the opportunity for the Company to cross-sell IntelliSourcing services which, in some cases, represent a natural extension of work initially performed under the TeamSourcing engagement. Cross selling engagements with existing clients generated incremental revenues of $10.4 million for the year ended December 31, 1997. The Company also seeks to expand its customer base by leveraging its expertise in providing services to the financial services, manufacturing, retail, transportation and information/communications industries, as well as 11 12 to government entities. With the expansion of the Company's Indian operations, the Company is increasing its marketing efforts in other parts of the world, particularly in Asia, and the UK. Enhance Proprietary Knowledge Base and Expertise. The Company believes that its "intellectual capital" of methodologies, practices, tools and technical expertise is an important part of its competitive advantage. The Company strives to continually enhance this knowledge base by creating competencies in emerging technical fields such as Internet/intranet applications, client/server applications and object-oriented software. The Company continually develops new methodologies and toolsets such as its package of Year 2000 services, building skills in enterprise resource planning (ERP), and acquiring a broad knowledge and expertise in the IT functions of specific industries. Through these efforts, the Company becomes more valuable to the customer, is often able to expand the scope of its work to existing customers, and is able to offer industry-specific expertise. Attract and Retain Highly Skilled IT Professionals. The Company believes that its human resources are its most valuable asset. Accordingly, its success depends in large part upon its ability to attract, develop, motivate, retain and effectively utilize highly skilled IT professionals. Over the years, the Company has developed a worldwide recruiting network, logistical expertise to relocate its personnel, and programs for human resource retention and development. The Company (i) employs professional recruiters who recruit qualified professionals throughout the U.S. and in India, Canada, Europe, Singapore, the Philippines, Australia and New Zealand, (ii) trains recent college graduates and other recruits through its four training centers, two of which are located in the U.S. and two of which are located in India, and (iii) maintains a broad range of employee support programs, including relocation assistance, a comprehensive benefits package, career planning and incentive plans. The Company believes that its management structure and human resources organization is designed to maximize the Company's ability to efficiently expand its professional IT staff in response to customer needs. Pursue Selective Acquisition Opportunities. Given the highly fragmented nature of the IT services market, the Company believes that opportunities exist to expand through the selective acquisitions of IT services firms to either augment its technical expertise or provide opportunities to cross sell services. SERVICES Syntel provides a broad range of IT services through its IntelliSourcing and TeamSourcing service offerings. Through IntelliSourcing, the Company provides applications management services for ongoing management, development and maintenance of customer applications, including Year 2000 compliance services. Through TeamSourcing, the Company provides professional IT consulting services. The Company believes that its established TeamSourcing customers represent an attractive base from which to grow its IntelliSourcing services and, as such, during the past year has increased the personnel and resources dedicated to the development, marketing and sales of its IntelliSourcing services. TeamSourcing and IntelliSourcing services are based on Syntel's methodologies and technical expertise, which the Company continues to develop on an ongoing basis in order to further enhance the value of its services to customers. For the years ended December 31, 1996 and December 31, 1997, IntelliSourcing accounted for approximately 36% and 51%, respectively, of the Company's revenues and TeamSourcing represented approximately 64% and 49%, respectively, of the Company's revenues. 12 13 IntelliSourcing(sm) Syntel provides higher-value applications management services for ongoing management, development and maintenance of business applications, including Year 2000 compliance services. Over the last two years, the Company has made significant investments in IntelliSourcing, including the hiring of additional sales people and senior managers, redirecting personnel experienced in the sale of higher-value contracts, developing proprietary methodologies, including a package of Year 2000 offerings and services, increasing marketing efforts, and realigning organizational support in the areas of finance, administration, human resources and legal. The Global Service Delivery model is central to Syntel's delivery of IntelliSourcing services. It enables the Company to respond to customers' needs for ongoing service and flexibility and has provided the capability to become productive quickly on a cost-effective basis to meet timing and resource demands for mission critical applications. Business Applications Outsourcing. Through IntelliSourcing, Syntel assumes responsibility for and manages selected application support functions of the customer. Rather than being responsible for an entire IT department, including computers, other hardware, networks and all IT functions, IntelliSourcing focuses solely on providing professional services for selected IT applications. IntelliSourcing is fundamentally different than facilities management, which is cost-intensive and involves the ownership of hardware. IntelliSourcing is a more flexible alternative to traditional full-scale outsourcing, as it permits the customer to maintain control of its IT resources and establish priorities. IntelliSourcing permits the customer to select the applications best-suited to remain managed in-house, while still benefiting from Syntel's expertise and resource availability. The benefits of IntelliSourcing also include reliable maintenance and up-keep of systems on which the business depends, reduced operating costs, availability of IT personnel and access to best-practice solutions, while allowing the customer to focus on its core competencies. Syntel has developed methodologies, processes and tools to effectively integrate and execute IntelliSourcing engagements. Referred to as "IntelliTransfer," this methodology is implemented in three stages of planning, transition and launch. Syntel first focuses on the customer's personnel, processes, technology and culture to develop a plan to effectively assimilate the business process knowledge of the customer. Syntel then begins to learn the business processes of the customer, and, finally, seeks to assume responsibility for performance of a particular customer application system or systems. As the Company develops an in-depth knowledge of the customer's personnel, processes, technology and culture, Syntel acquires a competitive advantage to pursue more value-added services. The Company believes its approach to providing these services results in a long-term customer relationship involving a key Syntel role in the business processes and applications of the customer. At engagement initiation, Syntel's services are based on its expertise in the software life-cycle and underlying technologies, and are thus focused on technical solutions. For most new engagements, the Company starts by performing functions primarily revolving around production control, application systems maintenance, development of new and changed systems functionality, and 24-hour help desk support. As IntelliSourcing engagements progress, the Company typically provides an increasing proportion of software development services offshore, allowing Syntel to reduce its overall cost of service and improve responsiveness. 13 14 Because providing IntelliSourcing services typically involves close participation in the IT strategy of a customer's organization, Syntel adjusts the manner in which it delivers these services to meet the specific needs of each customer. For example, if the customer's business requires fast delivery of a mission-critical application update, Syntel will combine its on-site professionals, who have knowledge of the customer's business processes and applications, together with its global infrastructure to deliver around-the-clock resources. If the customer's need is for cost reduction, Syntel may increase the portion of work performed at its offshore Global Development Center, which has significantly lower costs. The Company believes that its ability to provide flexible service delivery and access to resources permits responsiveness to customer needs and are important factors that distinguish its IntelliSourcing services from other outsourcing services. Year 2000 Compliance Services. As a component of its IntelliSourcing services, the Company has invested substantial resources in developing a package of Year 2000 offerings and services. The Company intends to use its Year 2000 capabilities to expand its role with existing TeamSourcing customers, gain new customers and market its IntelliSourcing services. All of Syntel's Year 2000 service packages are based on Method2000(R), a proprietary solution developed by Syntel. Method2000(R) is a second generation solution aimed at innovative business processes, methodologies, techniques and tools, and maximizing the use of lower-cost offshore resources. The Method2000(R) service packages are: Pilot2000(sm), Implement2000(sm) and Recover2000(sm). Using the Pilot2000 service package, Syntel identifies a small representative portion of the customer's application systems portfolio, and executes an entire Year 2000 compliance project on the representative sample. In addition to constituting an effective "proof of concept," this provides specific customer environment knowledge to Syntel. With this specific knowledge, Syntel seeks to offer fixed-price solutions for additional applications beyond the pilot using the offering Implement2000. The Company is also marketing a Recover2000 service package in which Syntel assumes responsibility for in-progress Year 2000 compliance projects previously performed by the customer or another IT service provider. Syntel markets its applications outsourcing services as a follow-on to its Year 2000 compliance services. The Company believes that such follow-on services will be an attractive offering in the coming years based on the current trend of most Year 2000 service providers not to provide warranties or services to fix any Year 2000 failures that may result from limitations, if any, of their services. Syntel believes that the most efficient way for customers to achieve Year 2000 compliance is to have key team members from the Year 2000 compliance project fully employed in ongoing maintenance and development of the same applications portfolio. TeamSourcing(sm) Syntel offers professional IT consulting services directly to its customers and, to a lesser degree, in partnership with other service providers. The professional IT consulting services include individual professionals and teams of professionals dedicated to assisting customer systems projects and ongoing IT functions. This service responds to the demand from internal IT departments for additional expertise, technical skills and personnel. The Company's wide range of TeamSourcing services include IT applications systems specification, design, development, implementation and maintenance, which involve diverse computer hardware, software, data and 14 15 networking technologies and practices. Syntel also provides professional IT staffing services to state governments, principally in the area of state welfare automation services. Services to state governments are provided directly by Syntel and in partnership with Deloitte & Touche and with Unisys. In providing its TeamSourcing services, Syntel utilizes its Global Service Delivery Model, primarily through international recruiting, training and relocation, to meet customer needs for resource depth, expertise, and responsiveness. By focusing on customer satisfaction and the delivery of quality services to TeamSourcing customers, the Company believes it is able to generate opportunities to provide its TeamSourcing customers with higher value application outsourcing services and Year 2000 compliance services. The Company has recently realigned its TeamSourcing sales people on an account basis within each sales region in an effort to further enhance customer relationships and marketing to larger, more complex businesses. The effectiveness of its TeamSourcing services and its focus on customer service is evidenced by the high level of repeat business from existing customers and the quality awards its customers have bestowed on Syntel. During 1996, Syntel received the Q-1 rating from Ford Motor Company and became a Preferred Supplier to Chrysler Corporation receiving the highest rating in each customer service category. The Q-1 rating from Ford Motor Company and the Preferred Supplier designation from Chrysler Corporation are the highest facility supplier quality ratings awarded by each of these principal customers. During 1997, Ford extended Syntels Q-1 rating for another year after successful completion of a Q-1 standards audit. The Company is also a Microsoft Certified Solution Provider. For the years ended December 31, 1995, 1996, and 1997, over 90% of Syntel's annual revenues were from customers for whom the Company provided services during the previous period. In order to continue to enhance its TeamSourcing services expertise, Syntel has enhanced its capabilities in enterprise resource planning (ERP), including the implementation of software packages from SAP and Oracle. The Company also enhanced its ERP practice through the acquisition of substantially all of the business interests of Waypointe Information Technologies Inc. in December, 1997. The Company has also developed expertise in emerging technologies such as Internet/intranet applications, client/server applications and object-oriented software. Technical Services Group The Company seeks to gain a competitive advantage through its methodologies, tools and technical expertise. The Company employs a team of professionals in its Technical Services Group whose mission is to develop and formalize Syntel's "intellectual capital" for use by the entire Syntel organization. The Technical Services Group focuses on monitoring industry trends, creating competencies in emerging technical fields, developing new methodologies, techniques and tools such as IntelliTransfer(sm) and Method2000(R), creating reusable software components to enhance quality and value on customer assignments, and educating Syntel's personnel to improve marketing, sales and delivery effectiveness. The Technical Services Group consists of senior technical personnel located in both the U.S. and India. 15 16 CUSTOMERS Syntel provides its services to a broad range of Fortune 1000 companies principally in the financial services, manufacturing, retail, transportation and information/communications industries, as well as to government entities. During 1997, the Company provided services to over 140 customers, principally in the U.S. The Company also provides services to customers in Europe and Southeast Asia, many of whom are subsidiaries or affiliates of its U.S. customers. Representative customers of the Company, each of which provided revenue of at least $100,000 during 1997, include: FINANCIAL SERVICES MANUFACTURING RETAIL - ------------------ ------------- ------ American International Ford Motor Co. Dayton Hudson Corp. Group, Inc. Chrysler Corporation Safeway, Inc. World Bank International Business Mervyn's Colonial Management Machines Corp. Kmart Corp. CitiBank Unisys Corp. Lucky Stores CIGNA Corp. New Venture Gear First Union Corp. Meldisco Prudential Insurance Hewlett-Packard Corp. American Annuities Group Xerox Corp. Westinghouse Electric Corp. Lucent Technologies INFORMATION/ TRANSPORTATION COMMUNICATIONS GOVERNMENT - -------------- -------------- ---------- Norfolk Southern Corp. AT&T Corp. New Mexico Allied Van Lines Consolidated Communication New York Burlington Northern, Inc. Directories Malta Yellow Technologies Intellisoft West Virginia Northwest Airlines Corp. McDonnell Douglas Illinois Information Systems LM Ericsson Telephone Co. For the years ended December 31, 1995, 1996, and 1997, the Company's top ten customers accounted for approximately 81%, 78% and 75% of the Company's revenues, respectively. American International Group, Inc. and Ford Motor Co., the Company's largest customers, for the years ended December 31, 1995 and December 31, 1996, represented approximately 38% and 14% of revenue for the year ended December 31, 1995, respectively, and approximately 34% and 12% of revenue for the year ended December 31, 1996. For the year ended December 31, 1997, American International Group remained the Company's largest client with 31% of the revenues while Dayton Hudson Corporation grew to the second largest client with 12% of the revenues. Ford Motor Company was the third largest client for the year ended December 31, 1997 with 9% of the revenues. American International Group. The Company's largest customer is American Home Assurance Company, and certain other subsidiaries of American International Group, Inc. (collectively, "AIG"). This customer relationship began with the placement of a single IT professional in 1989 and has grown continuously through December 31, 1997. The Company supports AIG systems throughout the U.S. and in selected countries around the world. Both the Company's Cary, North Carolina and Mumbai, India Global Development Centers 16 17 were initially established to support AIG. As the Company has become more knowledgeable about AIG's personnel, processes, technology and culture, it has had the opportunity to expand the range of its services beyond contract minimums and to play an increasingly valuable role in project management and systems design. Currently, the Company provides applications development and maintenance services in support of various AIG subsidiaries through integrated service teams located onsite, offsite, and offshore. Its applications development services focus on providing customized solutions and applications in support of policy underwriting, claims management and financial reporting and encompass both mainframe and client/server environments. The Company also provides Year 2000 conversion services to AIG on a fixed-price basis. The Company's applications maintenance services focus on enhancing existing business systems, including 24-hour management of data processing functions and a 24 hour customer assistance center. The Company is responsible for complete production support, maintenance and related activities for over 250 applications. Through its long-term relationship with AIG, Syntel has enabled AIG to better control, manage, and plan its IT resource allocation and to simplify management of IT functions while benefiting from Syntel's expertise, practices and resource availability for the cost-efficient execution of their plans and priorities. Syntel has also delivered to AIG 24-hour support, fast turnaround and the capacity to address AIG enterprise needs in other parts of the world. The Company recently signed a contract renewal with AIG to provide IT services through December 31, 2000. AIG may terminate the contract upon six months written notice and payment of an early termination penalty. GLOBAL SERVICE DELIVERY MODEL Syntel's Global Service Delivery Model gives the Company the flexibility and resources to perform services on-site at the customer's location, off-site at the Company's U.S. locations and offshore at the Company's Indian locations. By linking each of its service locations together through a dedicated data and voice network, Syntel provides a seamless service capability to its customers. The Global Service Delivery Model gives the Company the flexibility to deliver to each customer a customized mix of integrated on-site, off-site and offshore services to meet varying customer needs for direct interaction with Syntel personnel, access to technical expertise and best practices, resource availability and cost-effective delivery. Through on-site service delivery at the customer's location, the Company is able to gain comprehensive knowledge concerning the customer's personnel, processes, technology and culture, and maintain direct customer contact to facilitate project management, problem solving and integration of Syntel services. Off-site service delivery at the Company's U.S. locations provides the customer with access to the diverse skill base and technical expertise resident at different regional centers, availability of resources, and cost-effective delivery due to the savings in transportation, facilities and relocation costs associated with on-site work. Offshore service delivery at the Company's Indian location provides the customer with the capacity to receive around the clock attention to applications maintenance and project development for faster turnaround, greater availability of resources, expertise resident in India and more cost-effective delivery than the Company's off-site services. 17 18 The Company has developed global recruiting and training programs which have efficiently provided skilled IT professionals to meet customer needs. In addition, the Company's sales, solutions and delivery functions are closely integrated in the Global Service Delivery Model so that appropriate resources can be provided to the customer at the right time and at the most advantageous location. Each customer is tracked and serviced through a multi-stage customer care process. Weekly meetings are held with key project management, sales, technical, legal and finance personnel to monitor progress, identify issues and discuss solutions. As engagements evolve and customer needs change, the Company can reallocate resources responsively from among these locations as necessary. The Company's four Global Development Centers located in Cary, North Carolina, Mumbai, India, Chennai, India and Santa Fe, New Mexico support the Company's Global Service Delivery Model. The Cary, North Carolina Global Development Center, which employs over 350 persons, serves as the hub for the Company's telecommunications, project management, technical training and professional development programs. Its support functions include administration of a dedicated data and voice network, a 24-hour customer assistance center which coordinates problem resolution worldwide, and a development center for the sharing of knowledge and expertise among IT professionals. Moreover, due to its proximity to a large number of major universities, the Cary, North Carolina Global Development Center has access to a relatively large talent pool. The Mumbai, India Global Development Center, which employed over 670 persons as of December 31, 1997, serves as the hub of the Company's Indian operations. This Global Development Center provides substantial resource depth to meet customer needs around the world, low-cost service delivery, a 24-hour customer assistance center and development of technical solutions and expertise. Mumbai also serves as a principal recruiting and training center for the Company due to the large resource pool of skilled IT professionals and college graduates. The Mumbai Center, which has been in operation for over four years, is being expanded to accommodate a capacity in excess of 700 people. Such expansion is expected to be completed by mid 1998. The Company also has leased space for a new Global Development Center in Chennai, India. This Center is intended to provide additional resources and will include a training and development center. The Company has begun staffing the Chennai Center and will continue to incrementally increase staffing over time in response to customer needs. Once fully operational in mid 1998, the Chennai Center will be able to accommodate up to 600 persons. Both the Mumbai and Chennai expansion programs are expected to be financed from internally generated funds from the Company's Indian operations. The Santa Fe, New Mexico Global Development Center, which employs over 30 people, serves as a training and development center. During 1997, the Company established wholly owned subsidiaries in London England and Singapore with a total investments of $0.1 million. SALES AND MARKETING The Company markets and sells its services directly through its professional salespeople and senior management operating principally from the Company's offices in Oakbrook, Illinois; Dallas, Texas; Jacksonville, Florida; San Ramon, California; Minneapolis, Minnesota; New York, New York; Troy, 18 19 Michigan; Woodbridge, New Jersey; Pittsburgh, Pennsylvania; London, England; and Singapore. In early 1997, the Company realigned its sales staff into two sales forces, one for TeamSourcing services and one for IntelliSourcing services. During recent years the Company has focused on increasing its staffing of professional salespeople in IntelliSourcing both by dedicating internal sales professionals to this service offering and through outside hiring of professionals experienced in marketing outsourcing engagements. The sales cycle for IntelliSourcing engagements ranges from 6 to 12 months depending on the complexity of the engagement. Due to this longer sales cycle, IntelliSourcing sales executives follow an integrated sales process for the development of engagement proposals and solutions, and receive ongoing input from the Company's technical services, delivery, finance and legal departments throughout the sales process. The IntelliSourcing sales process also typically involves a greater number of customer personnel at more senior levels of management than the TeamSourcing sales process. The sales cycle for TeamSourcing engagements, from initial contact to execution of an agreement, varies by type of service and account size, but is typically completed within 30 days. A significant amount of TeamSourcing engagements are developed from existing customers. During both 1996 and 1997, over 90% of TeamSourcing revenues were from customers who received services during the prior period. Syntel's marketing organization seeks to promote brand identities for its TeamSourcing, IntelliSourcing and Method2000(R) services and to generate sales leads. The Company's current marketing efforts consist of direct mail, trade shows, publications and public relations campaigns targeted to CEOs, CFOs and CIOs of Fortune 500 organizations and CIOs of government agencies. In addition, Syntel maintains relationships with key industry research groups such as the Gartner Group, Meta Group, Giga Group, and the Information Technology Association of America. HUMAN RESOURCES The Company believes that its human resources are its most valuable asset. Accordingly, the Company's success depends in large part upon its ability to attract, develop, motivate, retain and effectively utilize highly skilled IT professionals. The Company has developed a number of processes, methodologies, technologies and tools for the recruitment, training, development and retention of its employees. As of December 31, 1997 the Company had 2,190 full time employees. Of this total, the U.S. operations employed 1,481 persons, including 1,323 IT professionals; the Indian operation employed 699 persons, including 575 IT professionals; and the Company employed an additional 10 persons in various remote locations, including the U.K. and Singapore. Of the 1,481 persons employed in the U.S. operation 936 held H-1 visas (permitting temporary residency in the U.S.) A majority of the Company's professional employees have a Bachelor of Science degree or its equivalent, or higher degrees in computer science, engineering disciplines, management, finance and other areas. Their experience level ranges from entry-level programmers to engagement managers and senior consultants with over 20 years of IT experience. The Company has personnel who 19 20 are experienced in mainframe, client/server and open systems technologies, and proficient in a variety of computer programming languages, software tools, database management systems, networks, processes, methodologies, techniques and standards. The Company has implemented a management structure and human resources organization intended to maximize the Company's ability to efficiently expand its professional staff. Although the Company believes that it has the capability to meet its anticipated future needs for IT professionals through its established recruiting and training programs, there can be no assurance that the Company will be able to hire, train or retain qualified IT professionals in sufficient numbers to meet anticipated staffing needs. Recruiting. The Company has developed a recruiting methodology and organization which is a core competency. The Company has a recruiting team based in the U.S. which recruits primarily across the U.S., India, Canada, Europe, Singapore, the Philippines, Australia and New Zealand. The Company also has an international-based recruiting team, with recruiters in Mumbai, Chennai and Banglore, India, and Australia, to recruit for the Company's needs in India, as well as for the Company's U.S. operations. The Company uses a standardized global selection process that includes interviews and reference checks. Among the Company's other recruiting techniques are the placement of advertisements on its web site, in newspapers and trade magazines, providing bonuses to its employees who refer qualified applicants, participating in job fairs and recruiting on university campuses. In addition, the Company has developed a proprietary database of talent utilizing the Resumix database system, which is an automated tool for managing all phases of recruiting. This system directly downloads resumes from the Internet, directly loads faxed resumes and currently stores approximately 40,000 resumes. This system enhances the ability of the Company's recruiters to select appropriate candidates and can distribute resumes directly to the recruiters. Training. The Company uses a number of established training delivery mechanisms in its efforts to provide a consistent and reliable source for qualified IT professionals. Recent college graduates and other recruits selected by the Company participate in Syntel's Technical and Professional Development ("TPD") program which is delivered in both the U.S. and India. The TPD program consists of 8-12 weeks of training programs, including classroom lectures, hands-on experience, exercises, projects and tests. Another entry-level training program is the Syntel Management Trainee Program. As part of this program, Syntel selects graduates from leading universities who are suited for corporate and regional positions within Syntel in account management, sales, recruiting and other management areas. Syntel also maintains a comprehensive Computer-Based Training program ("CBT"), with over 200 training modules, which Syntel employees can use at their convenience. The CBT topics cover the latest client/server areas, local-area and wide-area networks, relational data base management systems, object-oriented systems, Microsoft products, in addition to a number of management and related developmental areas. The Company has been accepted as a Microsoft Certified Solution Partner and sponsors the Microsoft Certification Program at its Cary, North Carolina Global Development Center, and provides opportunities for cross-training of its professionals in emerging technologies. Support and Retention. The Company seeks to provide meaningful support to its employees which the Company believes leads to improved employee retention and better quality services to its customers. Traditionally, a 20 21 significant percentage of the Company's employees have been recruited from outside the U.S. and relocated to the U.S. This has resulted in the need to provide a higher level of initial support to its employees than is common for U.S.-based employees. As a result of these activities, Syntel has developed a significant knowledge base in making foreign professionals comfortable and quickly productive in the U.S. and Europe. The Company also conducts regular career planning sessions with its employees, and seeks to meet their career goals over a long-term planning horizon. As part of its retention strategy, the Company strives to provide a competitive compensation and benefits package, including relocation reimbursement and support, health insurance, 24-hour on-call nurse consulting, a 401(K) plan, life insurance, dental options, a vision eye-care program, long-term disability coverage, short-term disability options, tuition subsidy plan, PC purchase plan and an employee referral plan. The Company offered stock options to substantially all of its employees under the Stock Option Plan at consummation of its initial public offering in 1997, and intends to offer substantially all of its employees an opportunity to purchase the Company's Common Stock at a discount to fair market value under the Employee Stock Purchase Plan. COMPETITION The IT services industry is intensely competitive, highly fragmented and subject to rapid change and evolving industry standards. The Company competes with a variety of other companies, depending on the IT services it offers. The Company's primary competitors for professional IT staffing engagements include participants from a variety of market segments, including "Big Six" accounting firms, systems consulting and implementation firms, applications software development and maintenance firms, service groups of computer equipment companies and temporary staffing firms. In applications outsourcing services, the Company competes primarily with Electronic Data Systems Corp., IBM Global Solutions (ISSC), Andersen Consulting and Computer Sciences Corporation. The Company's principal competitors for Year 2000 compliance engagements include IBM Global Solutions (ISSC), Cap Gemini and Andersen Consulting. Many of the Company's competitors have substantially greater financial, technical and marketing resources and greater name recognition than the Company. As a result, they may be able to compete more aggressively on pricing, respond more quickly to new or emerging technologies and changes in customer requirements, or devote greater resources to the development and promotion of IT services than the Company. In addition, there are relatively few barriers to entry into the Company's markets and the Company has faced, and expects to continue to face, additional competition from new IT service providers. Further, there is a risk that the Company's customers may elect to increase their internal resources to satisfy their IT services needs as opposed to relying on a third-party vendor such as the Company. The IT services industry is also undergoing consolidation which may result in increased competition in the Company's target markets. Increased competition could result in price reductions, reduced operating margins and loss of market share, any of which could have a material adverse effect on the Company. The Company also faces significant competition in recruiting and retaining IT professionals which could result in higher labor costs or shortages. There can be no assurance that the Company will compete successfully with existing or new competitors or that competitive pressures faced by the Company will not materially adversely affect its business, results of operations or financial condition. 21 22 ITEM 2. PROPERTIES. The Company's headquarters and principal administrative, sales and marketing, and system development operations are located in approximately 24,900 square feet of leased space in Troy, Michigan. The Company occupies these premises under a lease expiring on November 30, 2001. The Company's primary training and development center is located in approximately 50,240 square feet of leased space in Cary, North Carolina, under a lease which expires March 31, 1999. The Company also leases regional office facilities in Dallas, Texas; San Ramon, California; Oakbrook, Illinois; Minneapolis, Minnesota; Santa Fe, New Mexico; Jacksonville, Florida; Woodbridge, New Jersey; Pittsburgh, Pennsylvania; London, England; and Singapore Syntel leases approximately 20,210 square feet of office space in Mumbai, India, under four leases expiring on various dates from October 14, 1997 to September 30, 1998, each of which is expected to be renewed for a period of five years upon expiration. This leased space is in the process of being expanded by approximately 13,000 square feet. Syntel's IT professionals in India, as well as its senior management, administrative personnel, human resources and sales and marketing functions are housed in this facility. Syntel has leased substantially all of an office building in Chennai, India consisting of approximately 33,000 square feet. The lease terms expire May 2003, subject to the Company's option to renew for an additional period of three years. This facility is projected to accommodate approximately 600 IT professionals once improvements are completed in mid 1998. The Company believes that these facilities are adequate for its currently anticipated future needs. ITEM 3. LEGAL PROCEEDINGS. The Company is not currently a party to any material legal proceedings or governmental investigation. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS. No matters were submitted to a vote of the Company's shareholders during the fourth quarter of the year ended December 31, 1997. PART II ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED SHAREHOLDER MATTERS. (a) The Registrant's common stock is traded on the NASDAQ National Market under the symbol "SYNT." The common stock commenced trading on NASDAQ on August 12, 1997 in connection with the underwritten initial public offering of shares of the Company's common stock at an initial price to the public of $11.00 per share. Quarterly stock prices were as follows: 22 23 1997 High Low - -------------------------------------------------------------------------------- August 12, 1997 through September 30, 1997 18.25 12.0 Fourth Quarter 16.625 8.5 (b) There were approximately 85 shareholders of record and 3972 beneficial holders on March 16, 1998. (c) During the years ended December 31, 1997 and 1996, the Company declared dividends of $11,400,000 and $12,000,000, respectively. The 1997 dividends included distributions, to the shareholders of the Company prior to the Company's initial public offering, equal to the Company's undistributed S corporation earnings through the date of termination of the company's S corporation status on August 12, 1997. The Company does not intend to declare or pay cash dividends in the foreseeable future. Management anticipates that all earnings and other cash resources of the Company, if any, will be retained by the Company for investment in its business. ITEM 6. SELECTED FINANCIAL DATA. SYNTEL, INC. & Subsidiaries FIVE-YEAR HIGHLIGHTS (In thousands, except per share amounts) The following tables set forth selected consolidated financial data and other data concerning Syntel, Inc. for each of the last five years.
YEAR ENDED DECEMBER 31, --------------------------------------------------- 1993 1994 1995 1996 1997 ------- ------- ------- ------- ------- (IN THOUSANDS, EXCEPT PER SHARE DATA) STATEMENT OF INCOME DATA: Revenues................... $45,345 $67,340 $90,326 $92,330 $124,338 Cost of revenues........... 38,323 55,315 70,014 67,083 87,584 ------- ------- ------- ------- -------- Gross profit.... .......... 7,022 12,025 20,312 25,247 36,754 Selling, general and administrative expenses,. 5,523 8,603 13,909 19,271 23,547 ------- ------- ------- ------- -------- Income from operations .... 1,499 3,422 6,403 5,976 13,207 Other income (expense), net. (127) (67) 188 149 730 ------- ------- ------- ------- -------- Income before income taxes. 1,372 3,355 6,591 6,125 13,937 Income taxes......... -- 1 436 350 3,517 ------- ------- ------- ------- -------- Net income................. $ 1,372 $ 3,354 $ 6,155 $ 5,775 $ 10,420 ======= ======= ======= ======= ======== Pro forma net income....... $ 982 $ 2,203 $ 4,421 $ 4,379 $ 10,196 ======= ======= ======= ======= ======== Pro forma net income per share - diluted $ 0.04 $ 0.09 $ 0.17 $ 0.17 $ 0.39 ======= ======= ======= ======= ======== Pro forma weighted average shares outstanding (diluted) 26,145 25,845 26,145 26,245 26,055 ======= ======= ======= ======= ========
23 24
DECEMBER 31, ---------------------------------------------------- 1993 1994 1995 1996 1997 ------- ------- ------- ------- --------- (IN THOUSANDS, EXCEPT OTHER DATA) BALANCE SHEET DATA: Working capital........... $ 9,049 $11,999 $15,763 $ 1,842 $35,346 Total assets... ......... 16,377 22,928 29,140 32,992 65,232 Long-term debt............ -- -- -- -- -- Total shareholders' equity 9,847 13,201 19,209 6,145 39,585 OTHER DATA: Billable headcount in U.S. 670 1,097 1,029 1,103 1,260 Billable headcount in India 19 83 107 190 478 Billable headcount in other locations......... -- -- -- -- 8 ------- ------- ------- ------- ------- Total billable headcount... 689 1,180 1,136 1,293 1,746 ======= ======= ======= ======= =======
(1) For all periods shown through August 12, 1997, the Company elected to be treated as an S corporation and, as a result, the income of the Company has been taxed for federal and state purposes (with exceptions under certain state income tax laws) directly to the Company's shareholders rather than to the Company. (2) Pro forma data reflect income tax provisions for the periods presented for federal and additional state income taxes as if the Company had been taxed as a C corporation. ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS. OVERVIEW Syntel is a worldwide provider of professional IT consulting and applications management services to Fortune 1000 companies, as well as to government entities. The Company's service offerings include, IntelliSourcing, consisting of applications management services for ongoing management, development and maintenance of business applications, including Year 2000 compliance services, and TeamSourcing, consisting of professional IT consulting services. The Company's revenues are generated from professional services fees provided through IntelliSourcing and TeamSourcing engagements. The Company has invested significantly in developing its ability to sell and deliver IntelliSourcing services, and has shifted a larger portion of its business to IntelliSourcing engagements which the Company believes have higher gross margin potential. For the years ended December 31, 1996 and 1997, the percentage of revenues generated by IntelliSourcing engagements was 36% and 51%, respectively. On IntelliSourcing engagements, the Company typically assumes responsibility for engagement management and generally is able to allocate certain portions of the engagement to on-site, off-site and offshore personnel. Syntel may bill the customer on either a time-and-materials or fixed-price basis. While a significant portion of IntelliSourcing engagements have been historically on a time-and-materials basis most IntelliSourcing engagements started during 1997 have been on a fixed-price basis. For the years ended December 31, 1996 and 1997, fixed-price revenues comprised 7% and 24 25 23% of total IntelliSourcing revenues respectively. Syntel recognizes revenues from fixed-price engagements on the percentage of completion method. For the years ended December 31, 1996 and 1997, the percentage of revenues generated by TeamSourcing engagements was 64% and 49%, respectively. On TeamSourcing engagements, Syntel's professional services typically are provided at the customer's site and under the direct supervision of the customer. TeamSourcing revenues generally are recognized on a time-and-materials basis as services are performed. The Company's most significant cost is personnel cost, which consists of compensation, benefits and other related costs for its IT professionals. The Company strives to maintain its gross margin by controlling engagement costs and offsetting increases in salaries and benefits with increases in billing rates. The Company has established a human resource allocation team whose purpose is to staff IT professionals on engagements that efficiently utilize their technical skills and allow for optimal billing rates. Syntel India derives substantially all of its revenues from providing software development services to the Company from Mumbai, India, where salaries of IT professionals are comparatively lower than in the U.S. The Company has performed a significant portion of its employee recruiting in other countries. As of December 31, 1997, approximately 63% of Syntel's U.S. workforce (43% of Syntel's worldwide workforce) worked under H-1B temporary work visas in the U.S. To resolve a 1994 investigation of the Company by the U.S. Department of Labor ("DOL") for failing to meet prevailing wage requirements for certain H-1B employees, the Company voluntarily entered into a two-year consent decree with the DOL. In response to the consent decree, the Company did not seek any new H-1B visas during the fourth quarter of 1995, significantly curtailed its H-1B hiring from April 1995 through September 1996, and significantly increased its U.S. domestic recruiting and hiring efforts throughout 1996. As a result, the Company believes that it was unable to increase billable IT personnel during 1995 and 1996 to levels that it would have otherwise expected in the absence of these factors. Because the Company's revenues are closely related to the number of billable IT professionals it employs, the Company believes that these developments adversely affected revenue growth in 1995 and 1996. From June 30, 1995, to June 30, 1996, the total number of U.S. billable IT personnel declined from 1,137 to 1,019, but the Company has increased billable IT personnel significantly beginning in the fourth quarter of 1996. As of December 31, 1997, total billable U.S. headcount had increased to 1,260. The Company believes that it has fully complied with the consent decree which expired in September 1997. The Company has made substantial investments in infrastructure since 1995, including: (i) establishing the Company's Global Development Center in Cary, North Carolina to support up to 400 IT professionals; (ii) establishing a dedicated telecommunications link between the Company's United States operations and the Mumbai, India development center; (iii) establishing a Global Development Center in Chennai, India; (iv) relocating the Company's headquarters to larger offices in Troy, Michigan; (v) increasing IntelliSourcing sales and delivery capabilities through significant expansion of the IntelliSourcing sales force and the Technical Services Group, which develops and formalizes proprietary methodologies, practices and tools for the entire Syntel organization; (vi) hiring additional experienced senior management; and (vii) expanding global recruiting and training capabilities. Through its strong relationships with customers, the Company has been able to generate recurring revenues from repeat business. For the years ended 25 26 December 31, 1995 and 1996 and 1997, over 90% of Syntel's revenues were derived from customers served in the prior period. These strong relationships also have resulted in the Company generating a significant percentage of revenues from key customers. The Company's top ten customers accounted for approximately 81%, 78% and 75% of revenues for the years ended December 31, 1995, 1996, and 1997. The Company does not believe there is any material collectibility exposure among its top ten customers. American International Group, Inc. and Ford Motor Co., the Company's largest customers, for the years ended December 31, 1995 and December 31, 1996, represented approximately 38% and 14% of revenue for the year ended December 31, 1995, respectively, and approximately 34% and 12% of revenue for the year ended December 31, 1996. For the year ended December 31, 1997, American International Group remained the Company's largest client with 31% of the revenues while Dayton Hudson Corporation grew to the second largest client with 12% of the revenues. Ford Motor Company was the third largest client for the year ended December 31, 1997 with 9% of the revenues. Although the Company does not currently foresee a credit risk associated with accounts receivable from these customers, credit risk is affected by conditions or occurrences within the economy and the specific industries in which these customers operate. SYNTEL INDIA ACQUISITION Before the Company's initial public offering in 1997, Bharat Desai and Neerja Sethi, the Company's President, and Chief Executive Officer and the Company's Vice President, Corporate Affairs, respectively, were the sole beneficial shareholders of the Company's Indian subsidiary Syntel Software Private Limited "Syntel India". Syntel India provides offshore software development services to the Company. Prior to the offering, the Company entered into an agreement pursuant to which the Company acquired Mr. Desai and Ms. Sethi's combined 100% ownership interest in Syntel India for $7.0 million in cash. The $7.0 million purchase price was based on a valuation performed by independent chartered accountants in India pursuant to guidelines established by the Reserve Bank of India for acquisitions of Indian corporations. The purchase price was paid from a portion of the net proceeds of the initial public offering. This acquisition was closed upon consummation of the offering, and the portion of the purchase price in excess of the carrying value of the net assets acquired ($1.5 million) was accounted for as a reduction in shareholders' equity. INCOME TAX MATTERS Syntel India is eligible for certain favorable tax provisions provided under Indian tax law including: (i) an exemption from payment of corporate income taxes for a period of five consecutive years in the first eight years of operation (the "Tax Holiday"); or (ii) an exemption from income taxes on the profits derived from exporting computer software services from India (the "Export Exemption"). The Export Exemption remains available after expiration of the Tax Holiday. The Company plans to treat any Syntel India earnings as permanently invested in India and does not anticipate repatriating any of these earnings to the U.S. If the Company decides to repatriate any earnings of Syntel India, it will incur a "border" tax, currently 10%, under Indian tax law and will be required to pay U.S. corporate income taxes on such earnings. 26 27 RESULTS OF OPERATIONS The following table sets forth for the periods indicated selected pro forma income statement data as a percentage of the Company's total revenues.
PERCENTAGE OF REVENUES ----------------------------------- YEAR ENDED DECEMBER 31, ----------------------------------- 1995 1996 1997 ----- ----- ----- Revenues................... 100.0% 100.0% 100.0% Cost of revenues........... 77.5 72.6 70.5 ----- ----- ----- Gross profit............... 22.5 27.4 29.5 Selling, general and administrative expenses.. 15.4 20.9 18.9 ----- ----- ----- Income from operations..... 7.1% 6.5% 10.6%
COMPARISON OF YEARS ENDED DECEMBER 31, 1997 AND 1996 Revenues. Total consolidated revenues increased from $92.3 million in 1996 to $124.3 million in 1997, representing a 34.7% increase. The Company's total revenues were less dependent upon its largest customers in 1997 as compared to 1996. The top two customers accounted for 43% of total revenues in 1997, down from 46% of total revenues in 1996. Additionally, the top 10 customers accounted for 75% of total revenues in 1997 as compared to 78% in 1996. The worldwide billable headcount increased to 1,746 as of December 31, 1997 compared to 1,293 as of December 31, 1996. IntelliSourcing Revenues. IntelliSourcing revenues in 1997 increased to $64.0 million, or 51% of total revenues, from $33.3 million, or 36% of total revenues in 1996. The revenue increase was attributable primarily to the conversion of TeamSourcing clients to long term IntelliSourcing engagements, new 1997 engagements, and growth in the existing base, contributing increased IntelliSourcing revenues of $14.1 million, $9.3 million, and $7.2 million respectively. The number of IntelliSourcing engagements increased from 5 as of December 31, 1996 to 26 as of December 31, 1997. TeamSourcing Revenues. TeamSourcing revenues in 1997 increased to $60.3 million, or 49% of total revenues, from $59.0 million, or 64% of total revenues in 1996. The increase in revenues was attributable primarily to bill rate increases and growing ERP revenues, which more than offset a reduction in average billable headcount. End of year average hourly bill rates increased to $52.70 as of December 31, 1997 from $46.81 as of December 31, 1996. The reduction in average billable headcount was due largely to the conversion of TeamSourcing engagements to long term IntelliSourcing engagements. Cost of Revenues. Consolidated cost of revenues consist of costs directly associated with billable consultants in both the US and offshore, including salaries, payroll taxes, benefits, relocation costs, immigration costs, 27 28 finders fees, and trainee compensation. Consolidated cost of revenues in 1997 increased to $87.6 million in 1997 from $67.1 million, but decreased as a percent of revenue from 72.7% in 1996 to 70.4% in 1997. The decrease in cost of revenues as a percentage of revenues was attributable primarily to increased TeamSourcing billing rates and new higher margin IntelliSourcing engagements, partially offset by increased compensation, benefits, and other direct expenses. TeamSourcing bill rate increases and new higher margin IntelliSourcing engagements contributed 3% and 2.7% respectively to the overall improvement in cost of revenues while increased compensation/benefits and other direct costs partially offset the improvement with increases of 2.6% and .4% , respectively. Selling, General and Administrative Expenses. Selling, general and administrative expenses consist primarily of salaries, payroll taxes and benefits for sales, finance, human resources, administrative, and corporate staff, travel, communications, business promotions, marketing, and various facility costs for the Company's Global Development Centers. Selling, general and administrative expenses for the year ended December 31, 1997 increased to $23.5 million, or 18.9% of total revenues, from $19.3 million, or 20.9% of total revenues. The $4.2 million increase in selling, general, and administrative costs was attributable primarily to facility expansion at the Company's Global Development Centers of $1.0 million, fixed price reserves of $.8 million, Company wide communication costs of $.4 million, compensation and benefits $.4 million, marketing costs of $.3 million, start-up costs of $.3 million and $1.1 million for other office and personnel expenses necessary to support the increasing activity levels. COMPARISON OF YEARS ENDED DECEMBER 31, 1996 AND 1995 Revenues. Total consolidated revenues increased to $92.3 million in 1996 from $90.3 million in 1995. The primary cause of this growth was an increase in TeamSourcing revenues, which offset a decline in IntelliSourcing revenues. The Company believes that actions taken in 1995 and 1996 in response to the DOL consent decree adversely affected revenue growth in the last quarter of 1995 and in 1996. IntelliSourcing Revenues. IntelliSourcing revenues in 1996 decreased to $33.3 million, or 36.0% of total revenues, from $36.8 million, or 40.7% of total revenues in 1995, despite an increase in the number of IntelliSourcing customers. The number of the Company's IntelliSourcing customers increased to five in 1996 from two in 1995, but the Company recorded minimal revenues from these new engagements as they commenced in the fourth quarter of 1996. Approximately $1.9 million of the $3.5 million decrease in the Company's IntelliSourcing revenues was attributable to a significant reduction in the funding for a state government project. The remainder of the decrease was the result of the Company increasing the efficiency of services provided under a time-and-materials based contract to its largest customer, which enabled the Company to maintain the customer's applications with fewer employees. TeamSourcing Revenues. TeamSourcing revenues in 1996 increased to $59.0 million, or 64.0% of total revenues, from $53.6 million, or 59.3% of total revenues in 1995. The increase in TeamSourcing revenues was primarily attributable to a substantial increase in the scope of services provided to two of the Company's largest customers, including maintenance services and the development of new applications. The increase in TeamSourcing revenues was also the result of an increase in the average billing rates for IT professionals. 28 29 The worldwide billable headcount, as of December 31, 1996 increased to 1,293 compared to 1,136 as of December 31, 1995. Cost of Revenues. Consolidated cost of revenues in 1996 decreased to $67.1 million, or 72.6% of revenues, from $70.0 million, or 77.5% of revenues in 1995. The decrease in cost of revenues was primarily attributable to reduced health benefit costs resulting from a self-insurance program the Company instituted in the second half of 1995, and to an increase in the billing rates of certain IT professionals performing IntelliSourcing services for a major customer which occurred in the second half of 1995. To a lesser extent, the decrease in cost of revenues was attributable to the migration of work to the Company's offshore facility in Mumbai, India where the salaries of IT professionals are lower as a percentage of professional service fees. The number of billable IT professionals in India increased to 190 at December 31, 1996, compared to 107 at December 31, 1995. In addition, the Company incurred one-time costs of approximately $0.5 million for the relocation of employees to its Cary, North Carolina Global Development Center in 1995 which did not recur in 1996. Selling, General and Administrative Expenses. Selling, general and administrative expenses in 1996 increased to $19.3 million, or 20.9% of revenues, from $13.9 million, or 15.4% of revenues in 1995. The $5.4 million increase in selling, general and administrative expenses resulted primarily from $2.1 million in additional personnel cost to strengthen the IntelliSourcing sales and support staff and $0.9 million to develop the Company's proprietary Method2000(R) solution for its Year 2000 compliance service offering, reflecting the Company's focus on increasing revenues from its IntelliSourcing business unit. In addition, the increase in selling, general and administrative expenses was attributable to $1.5 million in additional personnel cost to strengthen the TeamSourcing sales and support staff and $0.9 million increased facilities costs. The $3.6 million aggregate personnel cost to build the TeamSourcing and IntelliSourcing sales and support staff consisted primarily of hiring additional sales executives, account executives, recruiting personnel and operational support personnel. QUARTERLY RESULTS OF OPERATIONS Note 11 of the audited financial statements sets forth certain quarterly income statement data for each of the eight quarters beginning January 1, 1996 and ended December 31, 1997. In the opinion of management, this information has been presented on the same basis as the Company's Financial Statements appearing elsewhere in this document and all necessary adjustments (consisting only of normal recurring adjustments) have been included in the amounts stated below to present fairly the unaudited quarterly results. The results of operations for any quarter are not necessarily indicative of the results for any future period. The Company's quarterly revenues and results of operations have fluctuated from quarter to quarter in the past and will likely fluctuate in the future. Various factors causing such fluctuations include: the timing, number and scope of customer engagements commenced and completed during the quarter; progress on fixed-price engagements; timing and cost associated with expansion of the Company's facilities; changes in IT professional wage rates; the accuracy of estimates of resources and time frames required to complete pending assignments; the number of working days in a quarter; employee hiring 29 30 and training, attrition and utilization rates; the mix of services performed on-site, off-site and offshore; termination of engagements; start-up expenses for new engagements; longer sales cycles for IntelliSourcing engagements; customers' budget cycles and investment time for training. LIQUIDITY AND CAPITAL RESOURCES The Company generally has financed its working capital needs through operations, occasionally supplemented by borrowings under a line of credit with a commercial bank. Both the Mumbai and Chennai expansion programs are expected to be financed from internally generated funds. Net cash provided by operating activities was $12.2 million, $5.9 million and $18.1 million for the years ended December 31, 1995, 1996, and 1997, respectively. The decrease in net cash provided by operating activities in 1996 over 1995 was attributable to a $3.75 million increase in accounts receivable due to: a $2.1 million increase in fourth quarter revenue in 1996 over fourth quarter revenue in 1995, which resulted in an increase in accounts receivable at year end due to the normal delay in receiving payment on revenue billed; $1.3 million in deferred revenue recorded in 1996; and a one-time $600,000 receivable which arose out of the Company moving to a self-funded health insurance program. The increase in cash provided by operating activities in 1997 over 1996 was primarily attributable to a $4.6 million increase in net income, an improvement of $3.8 million from a reduction in the days sales outstanding in accounts receivable, and a $6.7 million increase in accrued payroll, operating costs, and taxes, partially offset by a $3.5 million increase in advanced billings. Net cash used in investing activities was $3.3 million, $2.1 million and $8.7 million for the years ended December 31, 1995, 1996 and 1997, respectively. Cash used in investing activities in 1995 included $2.7 million to establish the Company's Cary, North Carolina Global Development Center. Cash used in investing activities in 1996 included $0.9 million for the relocation of the Company's worldwide headquarters, $0.5 million invested in recruiting and training software, and $0.5 million for facility upgrades and equipment for the Mumbai, India Global Development Center. Cash used in investing activities in 1997 of $8.7 million included $7.0 million for the India acquisition, and $1.7 million for computer equipment, software, and facility improvements at the Company's Global Development Centers. Net cash used in financing activities was $0.3 million and $5.0 million in 1995 and 1996 respectively. Net cash provided by financing activities in 1997 was $16.5 million. Net cash used in financing activities in 1995 reflects net payments on the bank's line of credit. Net cash used in financing activities in 1996 reflects a dividend paid to the Company's shareholders. In 1997 the company received $34.6 million in net proceeds from the initial public offering. The net proceeds were offset by pre-IPO shareholder distributions of $18.1 million related to undistributed S corporation taxable income through August 12, 1997. The Company has a line of credit with NBD Bank which provides for borrowings up to $25.0 million. The line of credit matures on August 31, 1998. The line of credit contains covenants restricting the Company from, among other things, incurring additional debt, issuing guarantees and creating liens on the Company's property, without the prior consent of the bank. The line of credit also requires the Company to maintain certain tangible net worth levels and leverage ratios. At December 31, 1997, there was no indebtedness outstanding under the line of credit. Borrowings under the line of credit bear 30 31 interest at the lower of the Eurodollar rate plus the applicable Eurodollar margin, the bank's prime rate or a negotiated rate established by the bank at the time of borrowing. In addition to the bank line of credit, the Company has a $10.0 million facility with NBD Bank to finance acquisitions which terminates on August 31, 1998. The Company has not borrowed any amounts under this facility. The Company intends to extend both the $25 million and $10 million line of credit before the expiration date. The Company believes that the combination of present cash balances and future operating cash flows will be sufficient to meet the Company's currently anticipated cash requirements for at least the next 12 months. YEAR 2000 DATE CONVERSION The year 2000 issue is the result of computer programs being written using two digits rather than four to define the applicable year. Any of the Company's computer programs that have date-sensitive software may recognize a date using "00" as the year 1900 rather than year 2000. This could result in a system failure or miscalculations causing disruptions of operations. The Company has developed a plan and implemented initiatives to replace existing network systems, computers, and financial systems with year 2000 compliant computers and software. Management anticipates that these initiatives will be completed before December 31, 1998 with no effect on customers or disruption to business operations. Cost of addressing year 2000 issues are reflected in the current year financial budgets and are not anticipated to have a material adverse impact on the Company's financial position or results of operations. NEW ACCOUNTING STANDARDS Statement of Financial Accounting Standards No. 130, Reporting Comprehensive Income, is effective for fiscal year beginning after December 15, 1997. This statement requires all items that are required to be recognized under accounting standards as components of comprehensive income be reported in a financial statement that is displayed with the same prominence as other financial statements. This new accounting standard is not expected to have a material impact of the Company's financial statements. The Company has adopted this standard on January 1, 1998 as required. Statement of Financial Accounting standards No. 131, Disclosure about Segments of an Enterprise and related Information, is effective for periods beginning after December 15, 1997. This statement establishes standards for reporting information about operation segments in annual financial statements and requires that enterprises report selected information about operating segments in interim financial reports. This new accounting standard is not expected to have a material impact of the Company's financial statements. The Company will adopt this standard on for fiscal 1998 as required. ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA. The financial statements and schedules filed herewith are set forth on the Index to Financial Statements and Financial Statement Schedules on page F-1 of the separate financial section which follows page 37 of this Report and are incorporated herein by reference. 31 32 ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE. None. PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT The information set forth in the first part of the section entitled "Election of Directors" in the Registrant's Proxy Statement for the Annual Shareholders' Meeting to be held May 18, 1998 (the "Proxy Statement"), and under the caption "Certain Information Regarding Nominees" in such section of the Proxy Statement is incorporated herein by reference. EXECUTIVE OFFICERS OF THE REGISTRANT The executive officers of the Registrant, their ages, and the position or office held by each, are as follows: NAME AGE POSITION ---- --- -------- Bharat Desai................ 45 President, Chief Executive Officer and Director Neerja Sethi................ 42 Vice President, Corporate Affairs and Director John Andary................. 48 Chief Financial Officer and Treasurer Ken Kenjale................. 47 Chief Technology Officer Daniel M. Moore............. 43 General Counsel, Secretary and Vice President, Benefits and Policy Administration Bill McCarthy............... 43 Vice President, Sales and Marketing Management Jay Clark................... 34 Vice President, Global Infrastructure and Career Administration Venkat Mallya............... 36 Assistant Vice President, TeamSourcing Tim Webb.................... 36 Vice President, Enterprise Solutions - ------------------------------------------------------------------------------ Bharat Desai is a co-founder of the Company and has served as its President, Chief Executive Officer and Director since its formation in 1980. Neerja Sethi is a co-founder of the Company and has served as a Vice President, Corporate Affairs and Director since its formation in 1980 and as Secretary and Treasurer from 1980 to March 1996. Ms. Sethi is the spouse of Mr. Desai. John Andary has served the Company as Chief Financial Officer since August 1994 and as Treasurer since March 1996. From October 1992 to April 1994, Mr. Andary was a General Manager of Automatic Data Processing and from May 1987 to October 1992 he was one of its Division Controllers. 32 33 Ken Kenjale has served the Company as Chief Technology Officer since July 1995. From April 1988 to July 1995, Mr. Kenjale served in various positions with the Company. Daniel M. Moore has served the Company as General Counsel and Secretary since March 1996, and Vice President, Benefits and Policy Administration since July 1997. From June 1996 to June 1997, Mr. Moore served as the Company's Acting Vice President, Human Resources. From June 1992 to March 1996, Mr. Moore served as Vice President and Senior Corporate Counsel with Comerica Incorporated, and he was Vice President and Managing Commercial Counsel with Manufacturers National Corporation prior to its merger with Comerica Incorporated. William T. McCarthy has served the Company as Vice President, Sales & Marketing since December, 1997. From April, 1990 to December, 1997, Mr. McCarthy served as Managing Director of Andersen Consulting's Americas Business Integration Program headquartered in Chicago. From April, 1976 to March, 1990, Mr. McCarthy served with IBM in a variety of executive sales, marketing, and support roles in all the major industries. Jay Clark has served the Company as Vice President, Global Infrastructure and Career Administration since July 1997. From August 1994 to July 1997, Mr. Clark served as Assistant Vice President, Outsourcing Solutions of the Company. From January 1985 to August 1994, Mr. Clark served in various positions at EDS. Venkat Mallya has served the Company as Assistant Vice President, TeamSourcing of the Company since February 1997. From June 1992 through February 1997, Mr. Mallya served in various positions with the Company, most recently as a Branch Manager and a Director, Sales. From 1990 to 1992, Mr. Mallya served as Group Marketing Manager for Onward Technology Group. Tim Webb has served the Company as Vice President, Enterprise Solutions since February, 1998. From June, 1995 to January, 1998, Mr. Webb served as Regional Vice President and Senior Practice Director with Oracle Corporation's Consulting Services Division. From July, 1983 to May, 1995, Mr. Webb served in a variety of executive roles with Andersen Consulting. The information set forth under the caption "Compliance with Section 16(a) of The Exchange Act" in the section entitled "Additional Information" in the Registrant's Proxy Statement is incorporated herein by reference. ITEM 11. EXECUTIVE COMPENSATION. The information set forth under the section entitled "Executive Compensation" in the Registrant's Proxy Statement is incorporated herein by reference. ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT. The information set forth under the captions "Principal Shareholders" and "Security Ownership of Management" in the section entitled "Additional Information" in the Registrant's Proxy Statement is incorporated herein by reference. 33 34 ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS. Syntel India, the Company's Indian Subsidiary, was owned prior to the Company's initial public offering in August 1997 by Mr. Desai and Ms. Sethi, the President and CEO and Vice President, Corporate Affairs of the Company, respectively. Prior to the offering, the Company engaged Syntel India as a subcontractor to perform offshore software development projects. During 1997 and until completion of the public offering, the Company purchased $4,602,000 of services from Syntel India. Prior to the offering, the Company entered into an agreement to purchase all of the shares of Syntel India from Mr. Desai and Ms. Sethi for $7.0 million in cash. The $7.0 million purchase price was based on a valuation performed by independent chartered accountants in India pursuant to guidelines established by the Reserve Bank of India for acquisitions of Indian corporations. The purchase price was paid from a portion of the net proceeds of the public offering. This acquisition was closed upon consummation of the offering. Also in connection with the initial public offering, the Company, Mr. Desai, Ms. Sethi and the Company's other shareholders entered into a mutual indemnification agreement relating to income tax liabilities of the Company and the shareholders in connection with the termination of the Company's S corporation status in August 1997. The agreement provides that the shareholders, severally (according to their relative percentage ownership of the Common Stock of the Company) and not jointly, will indemnify the Company against any unpaid income tax liability of the Company attributable to the period prior to the termination of the Company's S corporation status. The agreement also provides that the Company will indemnify the shareholders against any income tax liability they may incur as a result of a final adjustment the taxable income of the Company for any period ending after the termination date of the Company's S corporation status which results in a decrease for any period in the Company's taxable income and a corresponding increase in the taxable income of the shareholders. PART IV ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K. (a) The financial statements, supplementary financial information, and financial statement schedules filed herewith are set forth on the Index to Financial Statements and Financial Statement Schedules on page F-1 of the separate financial section which follows page 37 of this Report, which is incorporated herein by reference. The following exhibits are filed as part of this Report. Those exhibits with an asterisk(*) designate the Registrant's management contracts or compensation plans or arrangements for its executive officers. Exhibit No. Description 3.1 Restated Articles of Incorporation of the Registrant filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 3.2 Bylaws of the Registrant filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 34 35 10.1 Credit Authorization Agreement, dated September 13, 1996, between the Registrant and NBD Bank filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.2 Letter Agreement between the Registrant and NBD Bank dated March 11, 1997 amending Credit Authorization Agreement, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.3 Letter Agreement between the Registrant and NBD Bank dated March 25, 1997 amending Credit Authorization Agreement, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.4 Form of Stock Purchase Agreement between the Registrant and the stockholders of Syntel Software Private Limited, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.5 Lease, dated August 22, 1996, between WRC Properties, Inc. and the Registrant, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.6 Lease Agreement, dated November 30, 1994, between the Registrant and NationsBank of North Carolina, NA., as Trustee for the Public Employees Retirement System of Ohio, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.7 Lease Agreement, dated June 7, 1995, between the Registrant and Office Court Development Ltd. Co., a New Mexico General Partnership, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.8 Indentures of Lease entered into between the President of India and Syntel Software Pvt. Ltd. on the dates and for the square footage indicated below for the Mumbia Global Development Center and filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference: October 11, 1993; 7825 sq. ft. January 18, 1993; 3,443 sq. ft. November 2, 1992; 3,443 sq. ft. October 11, 1993; 5,502 sq. ft. 10.9 Rental Agreement, dated February 24, 1997, between Syntel Software Pvt. Ltd. and the Landlords for the Chennai Global Development Center, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and 35 36 incorporated herein by reference. 10.10** Agreement for Software Programming Services, dated as of December 31, 1997, between the Registrant and American Home Assurance Company. 10.11 PeopleNet Supplier Contract, effective as of April 1, 1996, between the Registrant and Geometric Results, Incorporated (d/b/a "PeopleNet"), filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.12* 1997 Stock Option and Incentive Plan, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.13* Employee Stock Purchase Plan, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.14* Employment Agreement, dated June 5, 1997, between the Registrant and Bharat Desai, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.15* Employment Agreement, dated June 5, 1997, between the Registrant and Neerja Sethi, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.16 Form of S Corporation Revocation, Tax Allocation and Indemnification Agreement (the "Agreement") between the Registrant and the shareholders of the Registrant on the date of the Agreement, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 21 Subsidiaries of the Registrant. 27 Financial Data Schedule. 99.1 Proxy Statement for the Registrant's 1998 Annual Meeting of Shareholders, filed by the Registrant pursuant to Regulation 14A and incorporated herein by reference. (b) No report on Form 8-K was filed during the fourth quarter of the year ended December 31, 1997. ** Portions of this document have been redacted pursuant to the Company's request to the Secretary of the Commission for confidential treatment pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended. 36 37 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized. SYNTEL, INC. By: /s/Bharat Desai --------------- Bharat Desai Dated: March 23, 1998 President and Chief Executive Officer Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated. Signature Title Date /s/Bharat Desai President and Chief Executive Officer March 23, 1998 - ------------------- (Principal Executive Officer) Bharat Desai /s/John Andary Chief Financial Officer March 23, 1998 - -------------------- (Principal Financial and John Andary and Accounting Officer) /s/Neerja Sethi Director and Vice President, March 23, 1998 - -------------------- Corporate Affairs Neerja Sethi /s/Paritosh K. Choksi Director March 23, 1998 - -------------------- Paritosh K. Choksi /s/Douglas VanHouweling Director March 23, 1998 - ---------------------- Douglas Van Houweling /s/GEORGE R. MRKONIC Director March 23, 1998 - -------------------- George R. Mrkonic 37 38 SYNTEL, INC. CONTENTS PAGES Report of Independent Accountants.......................................F-2 Consolidated Financial Statements: Consolidated Statements of Income..................................F-3 Consolidated Balance Sheets........................................F-4 Consolidated Statements of Shareholders' Equity....................F-5 Consolidated Statements of Cash Flows..............................F-6 Notes to Consolidated Financial Statements......................F-7-F-17 F-1 39 REPORT OF INDEPENDENT ACCOUNTANTS To the Board of Directors of Syntel, Inc.: We have audited the accompanying consolidated balance sheets of Syntel, Inc. as of December 31, 1997 and 1996, and the related consolidated statements of income, shareholders' equity, and cash flows for each of the three years in the period ended December 31, 1997. These financial statements are the responsibility of the company's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of Syntel, Inc. as of December 31, 1997 and 1996, and the consolidated results of its operations and cash flows for the three years in the period ended December 31, 1997, in conformity with generally accepted accounting principles. Detroit, Michigan February 18, 1998 F-2 40 SYNTEL, INC. CONSOLIDATED STATEMENTS OF INCOME for the years ended December 31, 1997, 1996 and 1995 (in thousands, except per share data)
1997 1996 1995 Revenues $124,338 $ 92,330 $ 90,326 Cost of revenues 87,584 67,083 70,014 -------- -------- -------- Gross profit 36,754 25,247 20,312 Selling, general and administrative expenses 23,547 19,271 13,909 -------- -------- -------- Income from operations 13,207 5,976 6,403 Other income, net, principally investment income 730 149 188 -------- -------- -------- Income before income taxes 13,937 6,125 6,591 Provision for income taxes 3,517 350 436 -------- -------- -------- Net income $ 10,420 $ 5,775 $ 6,155 ======== ======== ======== Pro forma income data (unaudited): Income before income taxes $ 13,937 $ 6,125 $ 6,591 Pro forma income tax expense* 3,741 1,746 2,170 -------- -------- -------- Pro forma net income $ 10,196 $ 4,379 $ 4,421 ======== ======== ======== Pro forma net income per share: Basic earnings per share $ 0.41 $ 0.18 $ 0.18 ======== ======== ======== Diluted earnings per share $ 0.39 $ 0.17 $ 0.17 ======== ======== ========
*Presentation of income tax expense as if the Company was a C-corporation during the years presented. The accompanying notes are an integral part of the consolidated financial statements. F-3 41 SYNTEL, INC. CONSOLIDATED BALANCE SHEETS December 31, 1997 and 1996 (in thousands)
ASSETS 1997 1996 Current assets: Cash and cash equivalents $ 32,945 $ 7,332 Accounts receivable 20,644 20,642 Advance billings and other current assets 6,897 715 -------- -------- Total current assets 60,486 28,689 Property and equipment 9,299 7,551 Less accumulated depreciation 5,060 3,248 -------- -------- Property and equipment, net 4,239 4,303 Deferred income taxes, noncurrent 507 - -------- -------- $ 65,232 $ 32,992 ======== ======== LIABILITIES Current liabilities: Accrued payroll and related costs $ 10,388 $ 8,020 Accounts payable and other accrued liabilities 7,382 3,541 Dividends/distribution payable 300 14,000 Income taxes payable 1,365 - Deferred revenue 5,705 1,286 -------- -------- Total current liabilities 25,140 26,847 Income taxes payable 507 - -------- -------- Total liabilities 25,647 26,847 SHAREHOLDERS' EQUITY Commonstock, no par value per share, 40 million shares authorized, 25.45 million shares issued and outstanding at December 31, 1997; 22 million shares issued and outstanding at December 31, 1996 after stock split 1 1 Additional paid-in capital 34,659 - Retained earnings 5,174 6,144 Cumulative foreign currency translation adjustment (249) - -------- -------- Total shareholders' equity 39,585 6,145 -------- -------- $ 65,232 $ 32,992 ======== ========
The accompanying notes are an integral part of the consolidated financial statements. F-4 42 SYNTEL, INC. CONSOLIDATED STATEMENT OF SHAREHOLDERS' EQUITY for the years ended December 31, 1997, 1996 and 1995 (in thousands)
CUMULATIVE -------------------- FOREIGN COMMON STOCK ADDITIONAL CURRENCY -------------------- PAID-IN RETAINED TRANSLATION SHAREHOLDERS' SHARES* AMOUNT CAPITAL EARNINGS ADJUSTMENT EQUITY -------- -------- ------------ ---------- ------------- ----------- Balance, January 1, 1995 22,000 $ 1 $ 6,214 $ 6,215 Net income 6,155 6,155 -------- -------- -------- -------- -------- -------- Balance, December 31, 1995 22,000 1 12,369 12,370 Net income 5,775 5,775 Dividends declared, paid $5,000 in 1996 and $7,000 in 1997 (12,000) (12,000) -------- -------- -------- -------- -------- -------- Balance, December 31, 1996 22,000 1 6,144 6,145 Net income 10,420 10,420 Dividends declared (previously undistributed S-Corporation earnings) (11,400) (11,400) Termination of S-Corporation tax status $ 1,525 (1,525) Shares issued in initial public offering 3,450 34,627 34,627 Compensation expense related to stock options 38 38 Acquisition of Syntel India (Note 3) (1,531) 1,531 Translation adjustments 4 $ (249) (245) -------- -------- -------- -------- -------- -------- Balance, December 31, 1997 25,450 $ 1 $ 34,659 $ 5,174 $ (249) $ 39,585 ======== ======== ======== ======== ======== ========
*Gives effect to the 22 million-for-one stock split declared in 1997. The accompanying notes are an integral part of the consolidated financial statements. F-5 43 SYNTEL, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS for the years ended December 31, 1997, 1996 and 1995 (in thousands)
1997 1996 1995 Cash flows from operating activities: Net income $ 10,420 $ 5,775 $ 6,155 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation 1,812 1,442 1,075 Deferred income taxes (507) Compensation expense related to stock options 38 Changes in assets and liabilities: Accounts receivable (2) (3,913) 3,429 Advance billings and other assets (6,182) (20) 710 Accounts payable and accrued liabilities 7,837 1,370 632 Deferred revenue 4,419 1,277 35 -------- -------- -------- Net cash provided by operating activities 17,835 5,931 12,036 Cash flows used in investing activities: Property and equipment expenditures (1,749) (2,138) (3,320) Acquisition of Syntel India (7,000) -------- -------- -------- Net cash used in investing activities (8,749) (2,138) (3,320) -------- -------- -------- Cash flows from financing activities: Net payments on bank line of credit (340) Net proceeds from issuance of stock 34,627 Dividend/distribution payments (18,100) (5,000) -------- -------- -------- Net cash provided by (used in) financing activities 16,527 (5,000) (340) -------- -------- -------- -------- -------- -------- Net increase (decrease) in cash and cash equivalents 25,613 (1,207) 8,376 Cash and cash equivalents, beginning of year 7,332 8,539 163 -------- -------- -------- Cash and cash equivalents, end of year $ 32,945 $ 7,332 $ 8,539 ======== ======== ======== Cash paid during the year for income taxes $ 3,411 $ 723 ======== ======== ========
The accompanying notes are an integral part of the consolidated financial statements. F-6 44 SYNTEL, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 1. BUSINESS: Syntel, Inc. and Subsidiaries (the "Company") provides information technology services such as programming, systems integration, outsourcing and overall project management. The Company provides services to customers primarily in the financial, manufacturing, transportation, retail and information/communication industries, as well as to government entities through two separate delivery teams, IntelliSourcing and TeamSourcing. Through IntelliSourcing, the Company provides higher-value outsourcing services for ongoing management, development and maintenance of customers' business applications. In most IntelliSourcing engagements, the Company assumes responsibility for the management of customer development and support functions. IntelliSourcing engagements are generally supported by multi year contracts. As a percentage of total revenues, IntelliSourcing revenues grew from 36 percent in 1996 to 51 percent in 1997. Through TeamSourcing, the Company provides professional information technology services directly to the customer. TeamSourcing contracts are generally terminable by the customer without penalty. During the years ended December 31, 1997, 1996 and 1995, there were sales to two customers that exceeded 10 percent of total revenues. The largest customer was the same for 1997, 1996 and 1995, while the second largest customer was different in 1997 than in 1996 and 1995. Sales to these customers approximated: 1997, $38,560,000 (31.1 percent) and $14,828,000 (11.9 percent); 1996, $30,980,000 (33.6 percent) and $10,757,000 (11.7 percent); 1995, $34,084,000 (37.7 percent) and $12,455,000 (13.8 percent). At December 31, 1997 and 1996, approximately 36 and 30 percent of accounts receivable, net were from these two customers, respectively. 2. SUMMARY OF CERTAIN SIGNIFICANT ACCOUNTING POLICIES: a. PRINCIPLES OF CONSOLIDATION: The consolidated financial statements include the accounts of Syntel, Inc. ("Syntel") and its wholly owned subsidiaries Syntel Software Private Limited ("Syntel India"), an Indian limited liability company, Syntel Singapore Ptd., Ltd., ("Syntel Singapore"), a Singapore limited liability company, and Syntel ("Syntel U. K."), a United Kingdom unlimited liability company. All significant intercompany balances and transactions have been eliminated. F-7 45 2. SUMMARY OF CERTAIN SIGNIFICANT ACCOUNTING POLICIES, CONTINUED: b. REVENUE RECOGNITION: The Company recognizes revenues from time and material contracts as services are rendered and costs are incurred. Revenue from fixed-price contracts are recognized on the percentage-of-completion method, measured by the percentage of cost incurred to date to the estimated total cost at completion. The cumulative impact of any revision in estimates of the percentage complete or losses on contracts is reflected in the period in which the changes become known. c. CASH AND CASH EQUIVALENTS: For the purpose of reporting cash and cash equivalents, the Company considers all liquid investments purchased with a maturity of three months or less to be cash equivalents. Cash equivalents are principally bonds and notes with maturity dates of less than 90 days. d. WARRANTY COSTS: The Company provides limited warranties on certain of its Year 2000 compliance contracts. A provision for warranty costs is made at the time contract services are performed. At December 31, 1997, the warranty accrual aggregated $818,000. e. FINANCIAL INSTRUMENTS: The carrying amount of cash equivalents, trade receivables and trade payables approximate fair value because of the short-term nature of these instruments. f. PROPERTY AND EQUIPMENT: Property and equipment are stated at cost. Maintenance and repairs are charged to expense when incurred. Depreciation is computed primarily using the straight-line method over the estimated useful lives of the assets ranging from three to seven years. Upon sale or retirement, the cost of assets and related accumulated depreciation is eliminated from the respective accounts, and the resulting gain or loss is included in operations. g. INCOME TAXES: Prior to August 12, 1997, the Company elected to operate as an S-corporation under the Internal Revenue Code. An S-corporation is not subject to income taxes at the corporate level (with exceptions under certain state income tax laws). As part of the initial public offering, the Company terminated its S-corporation status, and effective August 12, 1997, became subject to federal and state income taxes on its earnings. With the termination of the S-corporation status, the Company changed its method of accounting for tax reporting purposes from the cash method to the accrual method, resulting in an income tax obligation of $1.8 million, to be paid in four equal annual installments. The obligation includes $.7 million resulting from the tax effect of temporary differences between financial statement and tax reporting carrying amounts which was recognized as a deferred tax asset. F-8 46 NOTES TO FINANCIAL STATEMENTS, CONTINUED 2. SUMMARY OF CERTAIN SIGNIFICANT ACCOUNTING POLICIES, CONTINUED: h. PRO FORMA NET INCOME: To reflect the Company's pro forma net income the provision for income taxes has been adjusted as if the Company had been a taxable entity subject to federal and state income taxes at the marginal rates applicable to such periods. The resulting apparent tax rate is less than the federal statutory tax rate due principally to the tax exempt status of the income generated by Syntel India. i. ESTIMATES: Use of estimates, as determined by management, are required in the preparation of financial statements in conformity with generally accepted accounting principles. Actual results could differ from estimates. j. FOREIGN CURRENCY TRANSLATION: The financial statements of the Company's foreign operations utilize the functional currency of the country in which business is conducted. Revenues, costs and expenses of the foreign subsidiaries are translated to U. S. dollars at average - period exchange rates. Assets and liabilities are translated to U. S. dollars at year-end exchange rates with the effects of these translation adjustments being reported as a separate component of shareholders' equity. k. PER SHARE DATA: The Company adopted Statement of Financial Accounting Standards No. 128 "Earnings per Share", for the year ended December 31, 1997. The pro forma earnings per share for the years 1996 and 1995 have been restated to comply with these standards. Basic earnings per share is calculated by dividing pro forma net income by the average number of shares outstanding during the applicable period. The Company had stock options which are considered to be potentially dilutive to common stock. Diluted earnings per share is calculated by dividing pro forma net income by the average number of shares outstanding during the applicable period adjusted for these potentially dilutive options. The following table sets forth the computation of pro forma earnings per share:
1997 1996 1995 ---------------------- ----------------------- ------------------- EARNINGS EARNINGS EARNINGS PER PER PER SHARES SHARE SHARES SHARE SHARES SHARE -------- --------- -------- ---------- -------- --------- (in thousands, except per share earnings) Basic earnings per share 25,175 $ 0.41 25,000 $ 0.18 25,000 $0.18 Net dilutive effect of stock options outstanding 117 Shares assumed outstanding due to excess distributions in 1997 763 1,245 1,145 ------ ------- ------ ------ ------ ----- Diluted earnings per share 26,055 $ 0.39 26,245 $ 0.17 26,145 $0.17 ====== ======= ====== ====== ====== =====
F-9 47 NOTES TO FINANCIAL STATEMENTS, CONTINUED 2. SUMMARY OF CERTAIN SIGNIFICANT ACCOUNTING POLICIES, CONTINUED: l. RECLASSIFICATIONS: Certain amounts in previously issued financial statements have been reclassified to conform with the current year presentation. 3. INITIAL PUBLIC OFFERING BUSINESS COMBINATION: In August 1997, the Company completed an initial public offering of 3,450,000 shares of common stock at a price of $11.00 per share. After underwriting discounts and other issuance costs, net proceeds to the Company were approximately $34.6 million. Prior to the initial public offering, the Company agreed to acquire 100 percent ownership of Syntel India for $7 million in cash. The purchase price was paid from available cash after the initial public offering. The acquisition, which was a merger of interests under common control, is being accounted for on the carryover basis of accounting similar to pooling of interests with the historical financial statements of the Company restated to include Syntel India. The portion of the purchase price in excess of the carrying value of the net assets acquired at August 12, 1997, or $1.5 million was accounted for as a reduction of additional paid in capital. A reconciliation of the period between January 1, 1997 and August 12, 1997 and the previously reported years ended December 31, 1996 and 1995, revenue and net income is as follows:
JAN 1, 1997 - AUG 12, 1997 1996 1995 ------------- ---------- ---------- (in thousands) Revenue $ 70,929 $ 92,237 $ 90,326 Syntel India revenue 4,668 4,159 2,520 Intercompany revenue elimination (4,602) (4,066) (2,520) -------- -------- -------- Total revenue $ 70,995 $ 92,330 $ 90,326 ======== ======== ======== Net income $ 4,561 $ 4,171 $ 5,237 Syntel India net income 2,240 1,604 918 -------- -------- -------- Total net income $ 6,801 $ 5,775 $ 6,155 ======== ======== ========
F-10 48 NOTES TO FINANCIAL STATEMENTS, CONTINUED 4. PROPERTY AND EQUIPMENT: Cost of property and equipment at December 31, 1997 and 1996 is summarized as follows (in thousands):
1997 1996 Computer equipment and software $ 5,432 $ 4,084 Furniture and equipment 3,482 3,167 Leasehold improvements 385 300 --------- --------- 9,299 7,551 Accumulated depreciation 5,060 3,248 --------- --------- $ 4,239 $ 4,303 ========= =========
5. LINE OF CREDIT: The Company has a line-of-credit arrangement with a bank which will expire August 31, 1998, which provides for borrowings up to $25,000,000. Interest is computed on the basis of the Company's option at (i) the Eurodollar rate plus the applicable Eurodollar margin, (ii) the bank's prime rate or (iii) a negotiated rate, as defined. The Company also has an additional line of credit with the same bank which will expire August 31, 1998 which provides for borrowings up to $10,000,000 to finance acquisitions. 6. LEASES: The Company leases certain facilities and equipment under operating leases. Current operating lease obligations are expected to be renewed or replaced upon expiration. Future minimum payments under noncancelable leases as of December 31, 1997 are as follows (in thousands):
1,998 $ 1,825 1,999 1,112 2,000 789 2,001 490 2,002 18 -------- $ 4,234 ========
Total rent expense charged to operations amounted to approximately $1,678, $1,352 and $1,219 for the years ended December 31, 1997, 1996 and 1995, respectively. F-11 49 NOTES TO FINANCIAL STATEMENTS, CONTINUED 7. INCOME TAXES: Income before income taxes for U. S. and foreign operations was as follows (in thousands):
1997 1996 1995 U. S. $ 9,663 $ 4,492 $ 5,665 Foreign 4,274 1,633 926 --------- -------- -------- $ 13,937 $ 6,125 $ 6,591 ========= ======== ========
The provision for income taxes is as follows:
1997 1996 1995 Currently payable Federal $ 3,839 321 408 State and local 474 29 8 Foreign 2 $ - - -------- ------- ------- Total currently payable provision for income taxes 4,313 350 436 Deferred: Federal (708) - - State and local (88) - - Foreign - - - -------- ------- ------- Total deferred (796) - - -------- ------- ------- Total provision $ 3,517 $ 350 436 ======== ======= =======
Upon termination of the S-Corporation election, as described in Note 2, current and deferred income taxes of $1.8 million and ($.7) million, respectively, were recognized. Accordingly, the above provision for income taxes includes a $1.1 million nonrecurring expense resulting from the termination of the S-Corporation election. In accordance with the Internal Revenue Code, the Company will defer the payment of 75 percent of the total tax obligation of $1.8 million over the next three years. The components of the net deferred tax asset are as follows (in thousands):
1997 1996 Deferred tax assets, accrued expenses $ 1,574 - Deferred tax liabilities, property and equipment (26) - ---------- -------- Net deferred tax asset $ 1,548 - ========== ========
F-12 50 NOTES TO FINANCIAL STATEMENTS, CONTINUED 7. INCOME TAXES, CONTINUED: Balance sheet classification of net deferred tax asset is summarized as follows (in thousands):
1997 1996 Deferred tax asset, current $ 1,041 - Deferred tax asset, noncurrent 507 - -------- -------- $ 1,548 - ========= ========
Under the Indian Income Tax Act of 1961 (the "Act"), virtually all of Syntel India's income is exempt from Indian Income Tax as profits attributable to export operations. Under the Act, there are certain alternative minimum tax provisions which impose tax on net profits at a rate of approximately 35 percent. These provisions are not currently applicable due to the tax holiday expiring in March 2000 for the Mumbai operation and in March 2002 for the Chennai operation. The Company has not recorded deferred income taxes applicable to undistributed earnings of Syntel India. Those earnings are considered to be indefinitely reinvested and, accordingly, no provision for U. S. federal and state income tax or India "border tax" of 10 percent has been provided thereon. The unrecognized taxes on the undistributed earnings is approximately $3.8 million. The following table accounts for the differences between the actual tax provision and the amounts obtained by applying the statutory U. S. federal income tax rate of 34 percent to income before income taxes:
1997 1996 1995 (in thousands) Statutory tax provision $ 4,739 $ 2,083 $ 2,241 State taxes, net of federal benefit 655 321 428 S-Corporation income not subject to federal income taxes (1,556) (1,527) (1,926) Foreign income not subject to tax (1,411) (527) (307) Termination of S-corporation status 1,090 - - ---------- ---------- ---------- Total provision for income taxes $ 3,517 $ 350 $ 436 ========== ========== ==========
F-13 51 NOTES TO FINANCIAL STATEMENTS, CONTINUED 8. STOCK OPTION PLAN: The Company established a stock option plan in 1997 under which 2 million shares of common stock were reserved for issuance. The dates on which granted options are first exercisable is determined by the Compensation Committee of the Board of Directors, but generally vest over a four-year period from the date of grant. The term of any option may not exceed 10 years from the date of grant. Options available to grant under the plan at December 31, 1997 aggregate 919,420 shares. For certain options granted during 1997, the exercise price was less than the fair value of the Company's stock on the date of grant and, accordingly, compensation expense is being recognized over the vesting period for such difference. For certain other options granted in 1997, the exercise price equaled the market price on the date of grant, and therefore, no compensation expense was recognized. The Company has elected to measure compensation cost using the intrinsic value method, in accordance with APB Opinion No. 25, "Accounting for Stock Issued to Employees." Had the fair value of each stock option granted in 1997 been determined consistent with the methodology of SFAS 123, the pro forma impact on the Company's net income and earnings per share would have been immaterial The following table sets forth changes in options outstanding:
WEIGHTED NUMBER AVERAGE OF SHARES AMOUNT PRICE ------------ ------------- ------------ Shares under option: Outstanding at beginning of year - - - Granted Price equals fair value 503,000 $ 4,536,000 $ 9.02 Price less than fair value 650,500 4,021,500 6.18 ----------- ----------- Granted 1,153,500 8,557,500 7.42 Forfeited 72,920 501,120 6.87 ----------- ------------ ----------- Outstanding at end of year 1,080,580 $ 8,056,380 7.46 =========== ============ Exercisable at end of year none ===========
F-14 52 NOTES TO FINANCIAL STATEMENTS, CONTINUED 8. STOCK OPTION PLAN, CONTINUED: The following table sets forth details of options outstanding at December 31, 1997:
OPTIONS OUTSTANDING ------------------------------------------------------------------------------------------------------------- WEIGHTED WEIGHTED RANGE OF AVERAGE AVERAGE EXERCISE NUMBER CONTRACTUAL EXERCISE PRICES OUTSTANDING LIFE PRICE --------------------- --------------- -------------- ------------ $2.00 130,000 9.2 $ 2.00 $ 7.00 - $ 9.00 915,750 9.7 8.09 $ 11.00 - $ 12.00 34,830 9.6 11.09 -------------- $ 2.00 - $ 12.00 1,080,580 9.7 7.46 ==============
The Company has also reserved one million shares of common stock for issuance under the Company's employee stock purchase plan. The plan, which has not yet been implemented, provides for employees to purchase pre-established amounts as determined by the Compensation Committee. The price at which employees may purchase common stock will be set by the Compensation Committee at not less than the lesser of 85 percent of the fair market value of the common stock on the NASDAQ National Market on the first day of the purchase period or 85 percent of the fair market value of the common stock on the last day of the purchase period. The purchase period will generally be one year or less. F-15 53 NOTES TO FINANCIAL STATEMENTS, CONTINUED 9. SEGMENT INFORMATION: Total revenues, income before income taxes and identifiable assets by geographic location were as follows:
1997 1996 1995 (in thousands) Revenues: United States operations $ 124,157 $ 92,237 $ 90,326 Foreign operations 9,379 4,159 2,520 Intercompany revenue elimination (9,198) (4,066) (2,520) ----------- --------- --------- Total revenue 124,338 92,330 90,326 Income before income taxes: United States operations $ 9,663 $ 4,492 $ 5,665 Foreign operations 4,274 1,633 926 ----------- --------- --------- Total income before income taxes 13,937 6,125 6,591 Assets at December 31: United States operations $ 58,574 $ 29,649 $ 27,878 Foreign operations 6,658 3,343 1,692 ----------- --------- --------- Total assets $ 65,232 $ 32,992 $ 29,570 =========== ========= =========
F-16 54 NOTES TO FINANCIAL STATEMENTS, CONTINUED 10. SELECTED QUARTERLY FINANCIAL DATA (UNAUDITED): Selected financial data by calendar quarter were as follows:
FIRST SECOND THIRD FOURTH FULL QUARTER QUARTER QUARTER QUARTER YEAR ---------- --------- --------- ---------- ---------- (in thousands) 1997: Revenues $ 26,294 $ 29,031 $ 33,596 $ 35,417 $ 124,338 Cost of revenues 18,892 20,849 23,681 24,162 87,584 --------- -------- -------- --------- --------- Gross profit 7,402 8,182 9,915 11,255 36,754 Selling, general and administrative expenses 5,395 5,752 6,276 6,124 23,547 --------- -------- -------- --------- --------- Income from operations 2,007 2,430 3,639 5,131 13,207 Other income, net 121 102 299 208 730 --------- -------- -------- --------- --------- Income before income taxes 2,128 2,532 3,938 5,339 13,937 Pro forma income taxes 541 629 1,030 1,541 3,741 --------- -------- -------- --------- --------- Pro forma Net income $ 1,587 $ 1,903 $ 2,908 $ 3,798 $ 10,196 ========= ======== ======== ========= ========= Pro forma earnings per share, diluted $ 0.06 $ 0.07 $ 0.11 $ 0.15 $ 0.39 ========= ======== ======== ========= ========= Weighted average shares outstanding, diluted 25,820 26,245 25,992 25,737 26,055 ========= ======== ======== ========= ========= 1996: Revenues $ 21,862 $ 22,697 $ 23,482 $ 24,289 $ 92,330 Cost of revenues 16,200 16,396 17,048 17,439 67,083 --------- -------- -------- --------- --------- Gross profit 5,662 6,301 6,434 6,850 25,247 Selling, general and administrative expenses 4,266 4,840 5,019 5,146 19,271 --------- -------- -------- --------- --------- Income from operations 1,396 1,461 1,415 1,704 5,976 Other income (expense), net 138 86 39 (114) 149 --------- -------- -------- --------- --------- Income before income taxes 1,534 1,547 1,454 1,590 6,125 Pro forma income taxes 452 446 353 495 1,746 --------- -------- -------- --------- --------- Pro forma Net income $ 1,082 $ 1,101 $ 1,101 $ 1,095 $ 4,379 ========== ========= ========= ========== ========== Pro forma earnings per share, diluted $ 0.04 $ 0.04 $ 0.04 $ 0.04 $ 0.17 ========= ======== ======== ========= ========= Weighted average shares outstanding, diluted 26,245 26,245 26,245 26,245 26,245 ========= ======== ======== ========= =========
F-17 55 Exhibit No. Description 3.1 Restated Articles of Incorporation of the Registrant filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 3.2 Bylaws of the Registrant filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.1 Credit Authorization Agreement, dated September 13, 1996, between the Registrant and NBD Bank filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.2 Letter Agreement between the Registrant and NBD Bank dated March 11, 1997 amending Credit Authorization Agreement, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.3 Letter Agreement between the Registrant and NBD Bank dated March 25, 1997 amending Credit Authorization Agreement, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.4 Form of Stock Purchase Agreement between the Registrant and the stockholders of Syntel Software Private Limited, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.5 Lease, dated August 22, 1996, between WRC Properties, Inc. and the Registrant, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.6 Lease Agreement, dated November 30, 1994, between the Registrant and NationsBank of North Carolina, NA., as Trustee for the Public Employees Retirement System of Ohio, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.7 Lease Agreement, dated June 7, 1995, between the Registrant and Office Court Development Ltd. Co., a New Mexico General Partnership, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 38 56 10.8 Indentures of Lease entered into between the President of India and Syntel Software Pvt. Ltd. on the dates and for the square footage indicated below for the Mumbia Global Development Center and filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference: October 11, 1993; 7825 sq. ft. January 18, 1993; 3,443 sq. ft. November 2, 1992; 3,443 sq. ft. October 11, 1993; 5,502 sq. ft. 10.9 Rental Agreement, dated February 24, 1997, between Syntel Software Pvt. Ltd. and the Landlords for the Chennai Global Development Center, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.10** Agreement for Software Programming Services, dated as of December 31, 1997, between the Registrant and American Home Assurance Company. 10.11 PeopleNet Supplier Contract, effective as of April 1, 1996, between the Registrant and Geometric Results, Incorporated (d/b/a "PeopleNet"), filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.12* 1997 Stock Option and Incentive Plan, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.13* Employee Stock Purchase Plan, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.14* Employment Agreement, dated June 5, 1997, between the Registrant and Bharat Desai, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.15* Employment Agreement, dated June 5, 1997, between the Registrant and Neerja Sethi, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 10.16 Form of S Corporation Revocation, Tax Allocation and Indemnification Agreement (the "Agreement") between the Registrant and the shareholders of the Registrant on the date of the Agreement, filed as an Exhibit to the Registrant's Registration Statement on Form S-1 dated June 6, 1997, and incorporated herein by reference. 21 Subsidiaries of the Registrant. 27 Financial Data Schedule. 39 57 99.1 Proxy Statement for the Registrant's 1998 Annual Meeting of Shareholders, filed by the Registrant pursuant to Regulation 14A and incorporated herein by reference. (b) No report on Form 8-K was filed during the fourth quarter of the year ended December 31, 1997. ** Portions of this document have been redacted pursuant to the Company's request to the Secretary of the Commission for confidential treatment pursuant to Rule 24b-2 under the Securities Exchange Act of 1934, as amended. 40
EX-10.10 2 EXHIBIT 10.10 1 Exhibit 10.10* AGREEMENT FOR SOFTWARE PROGRAMMING SERVICES This Agreement for software programming services ("the "Agreement") is entered into as of December 31, 1997, to be effective as of January 1, 1998 (the "Effective Date") by and between American Home Assurance Company, a New York corporation ("AH") with principal offices at 70 Pine Street, New York, NY 10270 and Syntel, Inc., a Michigan corporation ("Syntel") with principal offices at 2800 Livernois Road, Suite 400, Troy, Michigan 48083. For and in consideration of the mutual premises and undertakings set forth herein and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged by all parties hereto, AH and Syntel hereby agree as follows: 1. BACKGROUND AH and its Affiliates, are the owners, licensees or otherwise authorized users of various software systems. "Affiliate" shall mean any company controlling, controlled by or under common control of a party hereto. AH, on behalf of itself and its Affiliates, desires to engage Syntel and its Affiliates to provide programming services for these various software systems under this Agreement (the "Services"). Syntel, on behalf of itself and its Affiliates, is willing to contract to provide such Services. The parties hereto wish to reduce their agreement to writing. 2. ENGAGEMENT AH, on behalf of itself and its Affiliates, hereby engages Syntel as the contractor to provide the Services as described herein and Syntel, on behalf of itself and its Affiliates, hereby accepts such engagement and agrees to provide such services pursuant to the terms and conditions set forth herein. 3. TERM This Agreement shall commence upon the Effective Date and shall remain in full force and effect continuously thereafter until December 31, 2000 (the "Expiration Date"), subject to termination as provided herein. Except as otherwise expressly provided herein and in the attachments hereto, any extension of the term hereof must be in writing and mutually agreed to by both AH and Syntel. In the event either party desires to continue this Agreement after the Expiration Date, then, at least one hundred eighty (180) days prior to the Expiration Date, that party shall provide the other party with a written proposal for continuance. The receiving party shall respond in writing to the proposal no later than thirty (30) days after receipt of the proposal whether or not the party agrees to the terms of the proposal. In the event the parties are unable to agree upon terms of continuance or renewal at least ninety (90) days prior to the Expiration Date, then this Agreement shall terminate pursuant to its own terms, unless otherwise agreed to in writing by both parties. 4. DUTIES OF AH 4.01 AH shall assign one of its individual employees (the "AH Relationship Manager") as AH's primary point of contact with Syntel who will be responsible for assuring that AH meets its obligations under this Agreement and who will have the authority to manage day to day operations hereunder, to grant consents hereunder and to provide written and verbal directions for the execution of the terms of this Agreement and its Attachments, but who shall have no power to amend this Agreement. Upon notice to Syntel, the AH Relationship Manager may delegate his or her authority to other AH employees * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 1 2 for short periods of time, but shall retain responsibility for meeting AH's obligations under this Agreement. 4.02 * AH agrees * to provide and maintain back-up files of its data in accordance with the standards utilized by AH and to be responsible for disaster recovery plans and services for the facilities of AH and its Affiliates. 4.03 * Technology changes are defined to include, but are not limited to, making a change to hardware environment, software tools, operating systems or programming languages not currently supported by Syntel under the existing agreement. The hardware environment, software tools, operating systems and programming languages currently supported by Syntel are listed in the attached Exhibit A and are not subject to the technology change clause. 4.04 * Technology changes are defined to include, but are not limited to, making a change to hardware environment, software tools, operating systems or programming languages not currently supported by Syntel under the existing agreement. The hardware environment, software tools, operating systems and programming languages currently supported by Syntel are listed in the attached Exhibit A and are not subject to the technology change clause. 4.05 * Such workstations shall be substantially equivalent to the workstations provided to AH employees performing similar functions. 4.06 * See also Section 5.04. 4.07 * 4.08 * 4.09 * 5. DUTIES OF SYNTEL 5.01 Syntel will assign an individual (the "Syntel Relationship Manager") who will serve as Syntel's primary point of contact with AH and who will be responsible for assuring that Syntel meets its obligations under this Agreement and who will have the authority to manage the day to day operations hereunder, to grant consents hereunder and to provide written and verbal directions for the execution of the terms of this Agreement and its Attachments, but who shall have no power to amend this Agreement. Upon notice to AH, the Syntel Relationship Manager may delegate his or her authority to other Syntel employees for short periods of time, but shall retain responsibility for meeting Syntel's obligations under this Agreement. AH reserves the right, for any reason, to require Syntel to change the Syntel Relationship Manager. Syntel agrees that, except with the prior written consent of AH, Syntel shall not replace the Syntel Relationship Manager for reasons other than death, disability, failure to perform in the opinion of AH, request by AH, family considerations, promotion to regional or national management responsibilities, or resignation or termination from employment by Syntel. 5.02 Syntel agrees that all Services provided hereunder, will be done at locations which are identified in writing to AH and which must be acceptable to AH and Syntel. Such locations shall initially be Syntel facilities (the "Syntel Service Centers") or AH locations in the New York * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 2 3 Metropolitan Area. Syntel agrees that it will not relocate the Syntel Service Centers, nor establish a satellite facility for providing Services hereunder, without first obtaining the written consent of AH, which consent shall not be unreasonably withheld. AH and Syntel agree that currently the Services will be performed from a Syntel facility in Mumbai, India and a Syntel facility in Cary, North Carolina. 5.03 Syntel will adhere to all material AH practices and standards identified to it and further agrees to use its best efforts to adhere to all practices and standards concerning access to the mainframes located at the mainframe complex located at 2 Peachtree Hill Road, Livingston, New Jersey (the "AH Data Center") as outlined in the American International Group Data Center, Inc. Manual, as amended from time to time, provided however, Syntel shall be responsible for only those changes to practices and standards for which it receives prior notice sufficient for it to act upon. A copy of the manual which is in effect will be available at all times for Syntel. 5.04 Syntel shall be solely responsible for establishing and maintaining connections from Syntel Service Centers to AH facilities to provide the Services including without limitation all telecommunications equipment, all telephone and other telecommunications lines and all expenses associated with transmission of data from Syntel's Service Centers to AH facilities. Syntel will use reasonable efforts to provide the appropriate line capacity to assure the efficient use of resources. See also Section 4.06. 5.05 Syntel will maintain (i) a Time Reporting System; and (ii) a Project Management System. Both of these systems may be a non-customized, off the shelf version of current software, acceptable to AH, such acceptance not to be unreasonably withheld. AH shall have complete access to these systems or the output of these systems as AH deems necessary. 5.06 * Syntel shall be responsible for maintaining disaster recovery plans and services, acceptable to AH, addressing the Syntel Service Centers and the telecommunication connection between the Syntel Service Centers and the AH Data Center and other AH facilities. * Syntel will provide for and maintain backup files of the data and programs and backups of documentation at its facilities. 5.07 * Syntel shall provide additions, deletions and other changes to the list of necessary access rights each month, which changes will be made by AH within 48 hours. 5.08 * See also Sections 4.03 and 4.04. 5.09 * Technology changes are defined to include, but are not limited to, making a change to hardware environment, software tools, operating systems or programming languages not currently supported by Syntel under the existing agreement. The hardware environment, software tools, operating systems and programming languages currently supported by Syntel are listed in the attached Exhibit A and are not subject to the technology change clause. See also Section 4.03. 5.10 * 6. PAYMENT 6.01 In consideration of the Services to be provided by Syntel, AH * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 3 4 agrees that it will provide Syntel with sufficient requests for Services to meet a Guaranteed Personnel Resource Level of * during each calendar year. * Only Services provided pursuant to the Attachments to this Agreement shall be considered in determining whether the Guaranteed Personnel Resource Level is met. AH shall pay Syntel for all Services at the following rates: * * * (iv) AH and Syntel shall negotiate the amount per Person Year for Services performed at an AH facility located outside of the New York City Metropolitan Area and Andover, Massachusetts. (v) The rates above do not apply to employees of Syntel currently providing services to American International Underwriters, Inc., an affiliate of AH, unless agreed by American International Underwriters, Inc. in writing. Syntel and AH will negotiate a separate contract for services to be provided after December 31, 1998 to American International Underwriters, Inc. 6.02 * 6.03 * * 6.04 AH shall reimburse Syntel for *. Invoices are subject to audit by AH. All other out of pocket expenses are to be paid by Syntel. * 6.05 Computer charges for use of * be paid for by * 6.06 * 6.07 All amounts payable hereunder are payable in legal tender of the United States of America. Acceptance by * of any payment in an amount less than the amount then due hereunder shall be deemed an acceptance on account only, and the failure to pay the entire amount then due shall be and continue to be a default. * 6.08 Notwithstanding any provision of this Agreement to the contrary, it is the intent of AH and Syntel hereof that Syntel shall never be entitled to receive, collect or apply, as interest on principal of the indebtedness due hereunder, any amount in excess of the maximum rate of interest permitted to be charged by applicable law. 7. PROJECT MANAGEMENT 7.01 Syntel agrees to perform the Services as set forth in Attachment A as may be amended by agreement of AH and Syntel. 7.02 A Joint Advisory Committee ("JAC") shall be established which shall consist of three (3) senior executives of AH, including the AH Relationship Manager and three (3) senior executives of Syntel, including the * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 4 5 Syntel Relationship Manager. The JAC shall meet each calendar quarter to review the relationship of the parties to this Agreement, resolve issues as required by Section 15.20, review Syntel's performance with respect to the service levels established in Attachment B, review the progress of significant projects, identify areas for increased cooperation between AH and Syntel, and, annually, review each parties strategic goals as they affect this Agreement. 8. CONFIDENTIALITY AND OWNERSHIP OF WORK PRODUCT 8.01 AH and Syntel acknowledge to each other that they will be disclosing to each other valuable and confidential information including but not limited to data processing techniques, software programs, business affairs, methods of operation and access codes, financial information (collectively "Confidential information") which contain proprietary information and trade secrets of the disclosing party. Accordingly, each party hereto agrees that it will only use the Confidential Information in furtherance of this Agreement and will maintain the complete confidentiality of the Confidential Information and prevent its unauthorized disclosure to any third party, provided such information may be disclosed to Affiliates, agents, advisors and third party consultants so long as such information remains subject to the terms of this provision. Confidential Information shall not include: (i) any such information that has been released to the public by a party hereto, its Affiliates or any third party other than through a breach of this Agreement; (ii) any information already possessed by the receiving party; (iii) any information received from a third party without an obligation of confidentiality; and (iv) any information independently developed. All tangible forms of Confidential Information, including but not limited to diskettes, tapes or written material delivered to one party by the other party shall be and remain the property of the delivering party. If either party receives a subpoena or other legal notice requiring disclosure of Confidential Information of the other party, it will promptly notify the other party and will take reasonable steps to try to retain confidential treatment. Any resulting disclosure shall not be a breach hereof. Notwithstanding anything contained herein to the contrary, under no circumstances shall AH disclose any of Syntel's financial or related information which AH obtains through the financial reviews of Syntel, except as compelled by law and then only after giving prior notice to Syntel. Upon the termination of this Agreement for any reason, with respect to any software, data, information or materials ("Party Data"), on request by such party, or on such earlier date that the same shall be no longer required by the other party in order to render the Services, all Party Data in the custody of the other party will be returned to the original party, or if the original party elects, destroyed by the other party. 8.02 All intellectual property rights including without limitation, software program code, logic diagrams, flow charts, procedural diagrams, maps and documentation related to all the foregoing developed hereunder by Syntel (collectively, "Work Product") shall be the sole and exclusive property of AH, who shall own any rights based upon trade secret law, copyrights and/or patents on those materials. To the extent that any Work Product, under applicable law, may not be considered works made for hire, Syntel (i) hereby irrevocably assigns and transfers to AH the ownership of all rights, title and interests in such Work Product (including copyrights, whether published or unpublished and patents and all other intellectual property rights thereto); (ii) waives any rights or claims to such right or claims to moral rights; and (iii) will execute * all documents which AH may require to secure or confirm AH's rights, titles and interests hereunder. Syntel shall have all personnel that provide Services hereunder execute a noncompete nondisclosure agreement reasonably acceptable to AH that will among other things, require such * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 5 6 personnel to agree not to claim any rights in AH's intellectual property. Upon termination of this Agreement for any reason, any Work Product will be delivered to AH with Syntel retaining no copies of Work Product. 8.03 All design tools, design techniques, computer programming techniques and know how developed by Syntel as a result of this engagement shall be the sole and exclusive property of Syntel, who shall own any rights based upon trade secret law, copyrights and/or patents on those materials. To the extent necessary or required by law or Syntel, AH (i) hereby assigns and transfers to Syntel the ownership of all rights, title and interests in such works and material (including copyrights, whether published or unpublished and patents thereto); (ii) waives any rights or claims to such right or claims to moral rights; and (iii) will execute * all documents which Syntel may require to secure or confirm Syntel's rights, titles and interests hereunder. Syntel hereby irrevocably grants AH, upon receipt of the payments required under this Agreement, in perpetuity, a non assignable license for its own or its Affiliates use of the above referenced property of Syntel. 9. REPRESENTATIONS, COVENANTS AND WARRANTIES OF SYNTEL Syntel represents, covenants and warrants that: 9.01 It will use its best efforts so that all Services provided hereunder will be performed in a professional manner, by competent staff, appropriately experienced to do the tasks assigned to them. Syntel's obligation under this warranty shall be to manage and direct the persons providing Services in a proper and professional manner. Syntel makes no representation or warranty regarding whether the source code it develops is error free. 9.02 Any employees or any subcontractors it assigns to perform Services hereunder will be qualified individuals with suitable training, experience and skill to perform the duties they are assigned. 9.03 It will perform its responsibilities under this Agreement in a manner that does not knowingly infringe, or constitute an infringement or misappropriation of, any patent, trade secret, copyright or other proprietary right of any third party. 9.04 It is the owner of or otherwise has the rights to use in performance of its obligations hereunder all systems and methodologies utilized in connection with the Services. 9.05 It will materially comply with all AH standards, rules, procedures and policies relating to or affecting the Services and the performance standards agreed to by the parties, including the Service Levels and Performance Standards, in the Attachments contained hereto. 9.06 All software maintained and developed by Syntel will conform to AH's requirements and/or applicable specifications and that the Services provided hereunder shall meet or exceed the standards set forth in this Agreement and the Attachments hereto for such Services and that it shall use its best efforts in providing the Services. 9.07 It will comply with all applicable United States federal, state and local laws and all international laws relating to the provision of the Services and the AH operations affected by this Agreement. * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 6 7 9.08 It will not engage in any unlawful discrimination as to race, creed, color, national origin, sex, age, disability, marital status, citizenship status, sexual orientation or affectional preference in any employment decisions relating to this Agreement and that it is an equal opportunity employer and will comply with all federal and state employment laws and regulations, including: Executive Order 11246; The Vietnam ERA Veteran's Readjustment Act of 1974; Section 503 of the Rehabilitation Act of 1973. 9.09 As of the time of delivery to AH it will have successfully tested all software to be provided to AH to determine if the software contains threats known as software viruses, time bombs, logic bombs, Trojan horses, trap doors, or other malicious computer instructions, intentional devices or techniques that can or were designed to threaten, infect, attack, assault, vandalize, defraud, disrupt, damage, disable, or shut down a computer system or any component of such computer system, including its security or user data (hereinafter "Disabling Devices"). Syntel further warrants that, as of the time of delivery to AH, the Syntel developed software, as delivered, to the best of Syntel's knowledge, is free and clear of and contains no Disabling Devices. 9.10 It will maintain books and records relating to time records, billing statements related to the Services hereunder for four (4) calendar years following the end of the calendar year in which Services were provided. 9.11 Other than as provided in Sections 4 and 5, it will maintain its computer hardware, equipment, software and facilities utilized for the performance of the Services with appropriate providers of such services at all times during the term of this Agreement. 9.12 It is a duly organized corporation authorized to enter into this Agreement and entering into this Agreement will not violate any other agreement to which it is a party. 9.13 Any new code developed and delivered by Syntel to AH under this Agreement shall accurately process date data from, into and between the 20th and 21st centuries to the extent that other information technology, used in combination with the code being delivered, properly exchanges date data with it. To the extent Syntel maintains or modifies existing AH code under this agreement which accurately processes date data from, into and between the 20th and 21st centuries to the extent that other information technology, used in combination with the code being delivered, properly exchanges date data with it, such maintenance or modification shall not adversely effect such processing of date data. 9.14 THE REPRESENTATIONS, COVENANTS AND WARRANTIES SET FORTH IN THIS AGREEMENT CONSTITUTE THE ONLY REPRESENTATIONS, COVENANTS, WARRANTIES OF SYNTEL WITH RESPECT TO THIS AGREEMENT, AND SUCH REPRESENTATIONS, COVENANTS AND WARRANTIES ARE IN LIEU OF ALL OTHER REPRESENTATIONS, COVENANTS AND WARRANTIES, WRITTEN OR ORAL, STATUTORY, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, OR THE RESULTS TO BE DERIVED FROM THE USE OF ANY INFORMATION TECHNOLOGY SERVICE, SOFTWARE, HARDWARE OR OTHER MATERIALS PROVIDED UNDER THIS AGREEMENT. THE UNIFORM COMMERCIAL CODE DOES NOT APPLY TO THIS AGREEMENT NOR GOVERN THE RELATIONSHIP OF THE PARTIES HERETO. * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 7 8 10. TAXES AND INSURANCE 10.01 * agrees to pay all local, state and federal taxes that are now or may become applicable to the payments hereunder, including but not limited to sales, use and excise taxes but these do not include taxes based *. 10.02 Syntel shall maintain throughout the term of this Agreement at least the following insurance coverage in a policy or policies of insurance, primary and excess, including so-called Umbrella or Catastrophe form, which may also include comprehensive Automobile insurance and Employer's Liability insurance: (i) Worker's Compensation Insurance for all states in which work is to be performed hereunder with limits in accord with the statutory requirements of the respective states, and Coverage B - Employer's Liability Coverage including occupational disease with a limit of not less that $1,000,000 per event. (ii) General Liability Insurance covering Syntel's operations, with minimum limit of $3 million per occurrence, with AH named as an additional insured and including the following coverage: (i) Commercial General Liability; (ii) Contractual Liability; (iii) Independent Contractor (if any part of the work is subcontracted); (iv) Broad Form Property Damage; (v) Personal Injury; and (vi) Products/Completed Operations. (iii) Automobile insurance including coverage for non-owned and hired vehicle in the amount of $1,000,000 per occurrence for bodily injury and property damage. (iv) Errors and Omissions Insurance in the amount of $5,000,000.00. (v) Crime/Theft, Computer Crime, Fidelity in an amount not less than $1,000,000.00. (vi) Syntel shall provide that AH is an additional insured under policies required herein at least in respect of work being performed hereunder *. (vii) Unless waived by AH, Certificates of Insurance listing required coverage and acceptable to AH shall be provided to AH prior to Syntel's commencement of duties pursuant to this Agreement and shall require each carrier to give AH no less than 30 days notice of any prospective cancellation or restriction of coverage or limits. 11. AUDIT RIGHTS 11.01 Syntel will provide AH, its auditors (including internal audit staff), and other representatives as AH may from time to time designate in writing, and AH's regulators and designated agents of such regulators with any reasonably required access to the Syntel Service Centers during normal business hours upon reasonable advance notice and at the sole expense of AH. Such access shall be for the purpose of (a) performing audits and inspections and (b) to verify the integrity of data including, without limitation, audits (i) of maintenance practices and procedures, (ii) of general controls and security practices and procedures, (iii) of disaster recovery procedures, (iv) project management systems and project time reporting systems, and (v) any other audit necessary or appropriate to enable AH to meet applicable regulatory requirements. * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 8 9 11.02 AH shall have the right * to retain an independent certified public accountant to conduct a review of the records of Syntel related to this Agreement provided however, such review shall be conducted during normal business hours of Syntel, upon reasonable advance notice and under such conditions so as not to materially interfere with Syntel's operations. This right to review with respect to any period shall terminate upon the termination of this Agreement provided however that AH can review Syntel for up to one year after termination of the Agreement concerning events occurring prior to the termination. Neither AH nor its auditors shall disclose any information that it obtains by or through these reviews provided in this Section 11. 12. INDEMNIFICATION 12.01 Subject to the limitations contained in Section 14, Syntel and AH agree to indemnify and hold harmless, to the full extent permitted by law, the other party and their respective Affiliates, officers, directors, shareholders, employees and agents, against all losses, claims, damages, liabilities and expenses (including without limitation, reasonable legal fees and expenses) that either relate to damages to personal property, personal injury or, knowingly infringing on a third party's intellectual property rights or are caused by, arising from or relating to actions taken or omitted to be taken by the indemnifying party or its respective Affiliates, officers, directors, shareholders, employees and agents pursuant to, in violation of or as a result of this Agreement, or in connection with the transactions contemplated hereby or otherwise including without limitation breaches of representations, warranties and covenants. In the event of an unintentional infringing on a third party's intellectual property rights, AH and Syntel agree to cooperate in the defense of such claim and if the parties disagree over the defense, any proposed settlement, the degree of fault that should be assigned to each party or otherwise fail to agree, either party may demand mediation under the laws of New York, to be resolved in New York City. 12.02 In the event that any action or proceeding is brought, or any claim or other liability is asserted ("Claim"), against any party entitled to indemnity hereunder in respect of which indemnity may be sought hereunder ("Indemnitee"), such Indemnitee shall promptly give notice of such Claim to the indemnifying party ("Indemnitor"), but any failure to so notify the Indemnitor shall not relieve the Indemnitor from any liability that it may have to the Indemnitee hereunder. The Indemnitor shall be entitled to participate in the defense of such Claim and to assume control of such defense with counsel reasonably satisfactory to such Indemnitee provided, however, that: (i) The Indemnitee shall be entitled to participate at its own expense in the defense of such Claim and to employ counsel at its own expense to participate in the defense of such Claim; (ii) The Indemnitor shall obtain the prior written approval of the Indemnitee before entering into any settlement of such Claim or ceasing to defend against such Claim if, pursuant to or as a result of such settlement or cessation, injunctive or other equitable relief would be imposed against the Indemnitee; (iii) The Indemnitor shall not consent to the entry of any judgment or enter into any settlement that does not include as an unconditional term thereof the giving by each plaintiff or claimant to the Indemnitee of a release from all liability in respect of such Claim; and * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 9 10 (iv) The Indemnitor shall not be entitled to control (but shall be entitled to participate at its own expense in the defense of), and the Indemnitee shall be entitled to have sole control over, the defense or settlement of any Claim to the extent such Claim seeks an order, injunction or other equitable relief, which if successful, could materially interfere with the business, operations, assets, conditions (financial or otherwise) or prospects of the Indemnitee. 12.03. In the event that the Indemnitor shall be obligated to indemnify the Indemnitee hereunder, the Indemnitor shall, upon payment of such indemnity in full, be subrogated to all rights of the Indemnitee with respect to the Claims to which such indemnification relates. 12.04 The indemnities set forth in Section 12 hereof will not apply (i) to the extent that the party claiming indemnification was responsible for giving rise to the matter upon which the claim for indemnification is based, and (ii) unless the party claiming indemnification reasonably promptly notifies the other of any matters in respect of which the indemnity may apply and of which the notifying party has knowledge and gives the other full opportunity to control the response thereto and the defense thereof, including without limitation any agreement relating to the settlement thereof; provided, however, that the Indemnitee's failure to provide such reasonably prompt notice will relieve the Indemnitor of its indemnity obligation hereunder only to the extent that the rights of the Indemnitor are prejudiced by such failure. In addition to the foregoing, each party will have a right of contribution against the other party with respect to any claim by a third party to the extent that the party against which such right of contribution is asserted contributed to the events, acts or omissions that gave rise to such third party claim. 13. TERMINATION 13.01 In the event that Syntel (i) files a voluntary petition in bankruptcy or petitions for reorganization or arrangement under the bankruptcy laws or if a petition in bankruptcy is filed against Syntel and remains undismissed for a period of thirty (30) days, or if a receiver or trustee is appointed for all or any material part of the property or assets of Syntel that would adversely affect the performance of Syntel hereunder or (ii) defaults in the performance of any of its material duties or obligations hereunder and does not substantially cure such default within thirty (30) days after being given written notice specifying the default and the period to cure, or, with respect to those defaults which cannot reasonably be cured within (30) days, if Syntel fails to proceed promptly after having given such notice to commence curing the default and thereafter to proceed with all due diligence to substantially cure the same, then AH may, by giving written notice thereof to Syntel, terminate, in whole or in part, this Agreement as of a date specified in such notice of termination. 13.02 All written notices from AH concerning default or termination must be from either an officer of AH that is at least a vice president or from AH's legal counsel and must specify that a breach has occurred, must specify the nature and extent of such breach, and, if appropriate, must state the date of termination. AH shall have the duty to mitigate all damages and to incur only reasonable costs to remedy such breach. 13.03 Syntel may terminate this Agreement if (i) AH fails to cure any non-monetary material default within thirty (30) days after written notice specifying the default, or (ii) AH fails to cure any monetary default within ten (10) days following the receipt of written notice of such default from * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 10 11 Syntel, specifying the nature and extent of any such breach, provided that if AH reasonably in good faith disputes an amount claimed by Syntel * as provided in Section 6.03, and withholds payments of the disputed amount only, such withholding will not be deemed a breach of this Agreement and provided further, that on or prior to the twenty-fifth (25th) day of the month in which such * is received by AH, AH shall provide Syntel with a detailed, written delineation of the amounts of and AH's objections to each item in dispute, if any, and the parties shall meet within forty-eight (48) hours of the receipt by Syntel of such delineation to attempt in good faith to resolve each such disputed item, or (iii) the cumulative number of days nondisputed amounts owed by AH are past due exceeds thirty (30) days, or (iv) in the event AH files a voluntary petition in bankruptcy or petitions for reorganization or arrangement under the bankruptcy laws, of if a petition in bankruptcy is filed against AH and remains undismissed for a period of thirty (30) days, or (iv) if a receiver or trustee is appointed for all or any material part of the property and assets of AH that would adversely affect the performance hereunder. In the event of termination pursuant to subsection (i), (ii) or (iii) above, the termination shall not take effect until 120 days from the date of notice, provided however, AH must prepay Syntel for the Services to be provided for the 120 day period. 13.04 If a majority interest in the stock of Syntel (or any successor to Syntel's rights and obligations under this Agreement) or a substantial part of its business is sold to, or Syntel or such successor merges or consolidates with, any competitor of American International Group, Inc. and its Affiliates, then, for a period of six months following the consummation of such sale, AH may terminate this Agreement by giving Syntel at least thirty days prior written notice designating the date upon which such termination will be effective. Syntel will notify AH immediately upon the occurrence of any transaction described in this Section 13.04. 13.05 At any time during the term of this Agreement, AH may elect to terminate this Agreement, for its convenience and for no other reason upon six (6) months prior written notice. In the event of such termination for convenience, AH will pay Syntel the following termination amounts (the "Early Termination Amounts") based on the date such notice of termination is received: If during calendar year 1998: *. If during calendar year 1999: *. If during calendar year 2000: *. Payment by AH of the Early Termination Amounts shall be Syntel's sole and exclusive remedy for any early termination of this Agreement by AH for convenience in accordance with this Section 13.05 but Syntel shall also be entitled to any other amounts due from AH for Services provided hereunder and both parties will be entitled to any amounts due pursuant to Section 12. 13.06 In the event this Agreement expires or is terminated, and upon timely receipt by Syntel in full of all sums owed by AH to Syntel which are not in reasonable dispute, Syntel agrees to make its best efforts to ensure an orderly transition of its responsibilities hereunder and to provide to AH any and all termination assistance requested by AH to allow its computer systems to continue without interruption and to facilitate the orderly transfer to AH or its designee. Upon expiration or notice of termination AH and Syntel shall negotiate in good faith to establish the budget for the transference of Services provided during the termination period. Any amount due from AH shall be paid within thirty (30) days following cessation of services by Syntel. AH's obligation to pay Syntel all amounts due hereunder shall survive the termination of this Agreement. The transition period shall in no event exceed *. * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 11 12 13.07 AH may terminate this Agreement immediately if damages for breach of this Agreement paid or payable to AH by or on behalf of Syntel exceed *. 14. LIMITATION OF LIABILITY 14.01 Except for willful misconduct, in no event shall either party be liable to anyone for any consequential, special or incidental damages in connection with this Agreement. This limitation shall apply whether or not the likelihood of such losses or damages was known to the party or reasonably foreseeable by the party. 14.02 AH agrees to limit any and all liability or claim against Syntel, for losses, claims, damages, liabilities and expenses (including without limitation reasonable legal fees and expenses) arising from or related to this Agreement or the Services provided hereunder to a cumulative sum not to exceed *. Any and all insurance proceeds shall apply toward this limitation so that Syntel shall only be liable for the difference between the insurance policy proceeds and the * liability limitation. 14.03 Except for claims for non payment for Services provided, Syntel agrees to limit any and all liability or claim against AH and its Affiliates for losses, claims, damages, liabilities and expenses (including without limitation reasonable legal fees and expenses) arising from or related to this Agreement or the Services provided hereunder to a cumulative sum not to exceed *. Any and all insurance proceeds shall apply toward this limitation so that, except for claims for non payment for Services provided, AH shall only be liable for the difference between the insurance policy proceeds and the * liability limitation. 14.04 Each party may rely upon any instructions or information, including but not limited to instructions or information relating to the performance of Services, provided to them by the Relationship Manager of the other party, and reasonably believed by them to be genuine and authorized by the other party. Neither party shall incur liability to the other resulting from their reasonable reliance on such instructions or information. 15. GENERAL 15.01 * The Syntel Relationship Manager or his designated representative shall have responsibility for managing all Syntel employees, regardless of location. AH understands and agrees Syntel, at its discretion, will transfer additional work to its Mumbai facility by taking the total number of consultants working in Mumbai to * of the total number of consultants providing services under this Agreement. This transfer will be completed on or after *. The parties agree that Syntel and AH will establish a pilot by * to confirm work flow and metrics for work product delivery from India under the Service Level Agreement and that such pilot is subject to the approval of AH. The parties agree that the Mumbai work transfer will not be started (except for the pilot) prior to the pilot's approval, which approval cannot be unreasonably withheld, and if any issues arise regarding the pilot, the parties will immediately meet to address those issues. If the pilot is not successfully completed to the satisfaction of the parties and the parties determine that a new Agreement will not be executed, the parties agree that the terms and conditions of the agreement for software programming services entered into effective as of September 6, 1994 shall control the relationship between AH and Syntel from that date forward until terminated pursuant to its terms. Other than for * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 12 13 Named Positions, Syntel may, in its sole discretion, relocate its employees and/or amend any employee relocation plans at any time. Notwithstanding the above, if a Syntel employee in a Named Position leaves Syntel, AH shall have the ability to interview and approve any replacement to such Named Position and shall have the ability to require such replacement to be physically located at the same location as the replaced employee was located. 15.02 AH and Syntel warrant to each other that while this Agreement is in effect, and for a period of * after termination or expiration of this Agreement, neither AH, Syntel nor their Affiliates will directly or indirectly through one or more intermediaries, induce any employee of the other to terminate his or her employment, without prior written consent of the other, offer employment to, or otherwise obtain the Services of, any employee of the other, or to any former employee during the * period immediately following such employee's termination. 15.03 Any notices to be given hereunder by either party to the other shall be in writing, by personal delivery with signed receipt, or by mail, registered or certified, postage prepaid with return receipt requested or by telecopy with a copy mailed by registered or certified mail, postage prepaid with return receipt requested. Notices shall be addressed to either party at the address or telecopy number set forth below or at such address or telecopy number as either party may direct by written notice to the other party in accordance with this Section. Mailed notices shall be deemed communicated as of three (3) days after mailing. Notices delivered personally shall be deemed communicated as of actual receipt. Notices delivered via telecopy shall be deemed communicated upon receipt of the telecopy confirmation indicating a good transmission received by the other party. All notices to AH shall be addressed to the attention of Jeff Stoll or his successor at 160 Water Street, New York, New York 10038 with a copy to General Counsel, American International Group, Inc., 70 Pine Street, New York, New York, 10270. All notices to Syntel shall be addressed to the attention of Bharat Desai, President, Syntel, Inc., 2800 Livernois Road, Suite 400, Troy, Michigan 48083, with a copy to Daniel M. Moore, General Counsel and Secretary, 2800 Livernois Road, Suite 400, Troy, Michigan 48083. 15.04 AH and Syntel covenant to each other not to disclose to any third party the terms and conditions of this Agreement and any related Attachments hereto except as required by law, to their attorneys, accountants, their creditors or potential creditors in confidence, securities disclosure statements, to regulatory authorities, insurance companies and their agents, underwriters and brokers or as expressly agreed to by the other party. 15.05 This Agreement and all Attachments are hereby made part hereof and: (a) constitute the entire agreement between the parties concerning the subject matter hereof and supersede any and all prior discussions, representations, negotiations, correspondence, writings and other agreements and together state the entire understanding and agreement between AH and Syntel with respect to the subject matter hereof; (b) may be amended or modified only in a writing signed by the signatories hereto or their designated representatives; (c) shall be construed, performed and enforced in all respects in accordance with the laws of the State of New York, except for its conflicts of law provisions; and (d) shall in no way affect, not be affected by, any other agreement, arrangement or engagement between the parties hereto. 15.06 Neither party hereto shall be deemed to have waived any rights or remedies accruing to it hereunder unless such waiver is in writing and signed * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 13 14 by such party. No delay or omission by either party hereto in exercising any right shall operate as a waiver of said right on any future occasion. 15.07 The descriptive headings of this Agreement are intended for reference only and shall not effect the construction or interpretation of this Agreement. Wherever the singular of any term is used herein it shall be deemed to include the plural wherever the plural thereof may be applicable. 15.08 Neither party shall be liable to the other party for loss or damage or deemed to be in breach of this Agreement, if its failure to perform its duties and obligations hereunder results from either: (i) acts of God, civil unrest, domestic labor strikes; (ii) compliance with any law, ruling, order, regulation, requirement, or instruction of any federal, state or municipal government or any department or agency thereof; (iii) transportation shortages, merchandise, supplies, domestic labor, material, line connections or energy, or the voluntary forgoing of the right to acquire the use of any of the foregoing in order to accommodate or comply with the orders, requests, regulations, recommendations, or instructions of any federal, state, or municipal government or any department or agency thereof; or (iv) acts or omissions of a similar nature, event or cause. In the event that either party is excused from performance pursuant to this paragraph as a result of such force majeure, then that party shall take all reasonable actions to resume or provide alternative performance of its obligations as soon as feasible. Syntel's obligations pursuant to this paragraph shall be to promptly, diligently and continuously use its best efforts to provide the Services and otherwise perform its obligations under this Agreement, at no additional charge to AH. For Syntel Service Centers, Syntel shall at all times maintain an adequate and tested disaster recovery plan and have adequate backup facilities. In the event of a force majeure or other interruption of such Syntel facilities, Syntel shall immediately put into operation its disaster recovery plan and migrate its operations to the backup or alternative facilities until the existing facilities have been repaired. 15.09 Neither party shall assign its duties under this Agreement without the prior written consent of the other provided however that AH and Syntel shall have the right to assign this Agreement to an Affiliate. 15.10 This Agreement may be executed in any number of counterparts with the same effect as if all parties hereto had signed the same document. All counterparts shall be construed together and shall constitute one agreement, but in making proof of this Agreement it shall not be necessary to produce or account for more than one such counterpart. 15.11 If any provision of this Agreement or the Attachments hereto or the application thereof to any party or circumstances shall, to any extent, now or hereafter be or become invalid or unenforceable, the remainder of this Agreement shall not be affected thereby and every other provision of this Agreement shall be valid and enforceable, to the fullest extent permitted by law. 15.12 Except as otherwise expressly provided in this Agreement, Syntel, in furnishing the Services to AH hereunder, is acting only as an independent contractor. Syntel shall be solely responsible for the payment of compensation of Syntel employees assigned to perform Services hereunder and such personnel are not entitled to the provisions of any AH employee benefit. AH shall not be responsible for payment of worker's compensation, disability benefits and unemployment insurance or for withholding and paying employment taxes for any Syntel employees performing Services hereunder. In the event * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 14 15 that Syntel or any of its employees is characterized by the Internal Revenue Service or by any other taxing authority or other government agency (whether United States federal, state or local, or foreign) as an employee of AH, and AH shall become liable for the withholding or payment of any tax on income earned by any person hereunder or for any other governmental charge or assessment by reason of such characterization, then Syntel shall promptly indemnify AH for such amount provided however that any ancillary penalties and interest will be shared equally by AH and Syntel. Such indemnification shall extend to any and all reasonable costs, including reasonable attorneys fees, incurred by AH in connection with such a loss, liability or claim. 15.13 Syntel may not, except unless required by law or with the express written consent of AH in each instance, use the name of AH or any AH Affiliate in advertising, publicity or similar materials, such consent not to be unreasonably withheld. 15.14 Each party will cooperate with the other by, among other things, making available, as reasonably requested by the other, management decisions, information, approvals, and acceptances in order that each party may properly accomplish its obligations and responsibilities hereunder. Where agreement, approval, acceptance, consent or similar action by either party hereto is required by any provision of this Agreement, such action shall not be unreasonably delayed or withheld. 15.15 The parties acknowledge that certain software and technical data to be provided under this Agreement and certain transactions under this Agreement may be subject to export controls under the laws and regulations of the United States and other countries. No party shall export or re-export any such items or any direct product thereof or undertake any transaction in violation of any such laws or regulations. 15.16 If any legal action or other proceeding is brought pursuant to this Agreement, or because of an alleged dispute, breach, default or misrepresentation in connection with any of the provisions of this Agreement, the prevailing party shall recover reasonable attorneys' fees and other costs incurred in that action or proceeding, in addition to any other relief to which it may be entitled. 15.17 Notwithstanding any provisions of this Agreement to the contrary and without limiting the survivability of any other provision of this Agreement that, by its terms or operation of law, survives the expiration or earlier termination of the term of this Agreement, the provisions regarding confidentiality, proprietary rights, indemnification, and non-employment and this Section 15.17 shall survive the expiration or earlier termination of this Agreement. 15.18 All representations and warranties made herein shall survive the execution and delivery of this Agreement and any termination of this Agreement. 15.19 The parties agree that this Agreement is for the benefit of the parties hereto and their Affiliates and is not intended to confer any rights or benefits on any other third party, including any employee, vendor, or customer of either party, and that other than Affiliates of the parties hereto, there are no third party beneficiaries to this Agreement or any part or specific provision of this Agreement. * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 15 16 15.20 AH and SYNTEL each agree that any question, dispute, controversy, or claim arising out of or related to this Agreement (the "Dispute") shall go through the following informal dispute resolution process. First, the Dispute shall be resolved between each Syntel delivery manager and their respective AH Senior Business Systems Officer ("SBSO"). If the Syntel delivery manager and AH SBSO cannot resolve the dispute within 48 hours, the Dispute shall be submitted in writing to the Syntel Relationship Manager and AH Relationship Manager. If the Relationship Managers cannot resolve the Dispute within 48 hours of receipt of the Dispute, the Relationship Managers shall use good-faith efforts to devise a workaround for continuance of the Services and to define potential solutions to the Dispute for the subsequent levels of review. Regardless of the success of those efforts, the Relationship Managers shall submit the Dispute in writing to the JAC within four (4) business days of their receipt of the Dispute. If the JAC cannot resolve the Dispute within four (4) business days of receipt of the Dispute, the Dispute shall be submitted in writing to the President of Syntel and the Senior Vice President, ISG, of AH. If the President of Syntel and the Senior Vice President, ISG, of AH cannot resolve the Dispute within ten (10) business days of receipt of the Dispute, the parties can take any other actions allowed under this Agreement. THE PARTIES CERTIFY BY THEIR UNDERSIGNED AUTHORIZED OFFICERS THAT THEY HAVE READ THIS AGREEMENT, INCLUDING ALL ATTACHMENTS HERETO, AND AGREE TO BE BOUND BY THEIR TERMS AND CONDITIONS. Syntel, Inc.: American Home Assurance Company: By: /s/ Bharat Desai By: /s/ Jeffrey Stoll ------------------------ ------------------------------------ Bharat Desai, President Jeffrey Stoll, Senior Vice President * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 16 17 ATTACHMENT A SERVICES AND DELIVERY PROCESS SERVICES Syntel shall provide the following Services to AH: * Syntel, Inc.: American Home Assurance Company: By: /s/ Bharat Desai By: /s/ Jeffrey Stoll ------------------------- ------------------------------------ Bharat Desai, President Jeffrey Stoll, Senior Vice President * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 17 18 ATTACHMENT B SERVICE LEVEL AGREEMENT * Syntel, Inc.: American Home Assurance Company: By: /s/ Bharat Desai By: /s/ Jeffrey Stoll ------------------------ ------------------------------------ Bharat Desai, President Jeffrey Stoll, Senior Vice President * Indicates that material has been omitted and confidential treatment has been requested therefore. All such omitted material has been filed separately with the SEC pursuant to Rule 24b-2. 18 19 * - -------------------------------------------------------------------------------- EXHIBIT A - -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- Existing Hardware/Software and Network Technology Environment - -------------------------------------------------------------------------------- - -------------------------------------------------------------------------------- CATAGEORY DESCRIPTION COMMENTS - -------------------------------------------------------------------------------- 19 EX-21 3 EXHIBIT 21 1 EXHIBIT 21 SUBSIDIARIES OF THE REGISTRANT Name State of Other Jurisdiction of incorporation or Organization Syntel Software Private Limited India Syntel, LTD. England Syntel (Singapore) PTE. LTD. Singapore EX-27 4 FDS
5 THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM FINANCIAL STATEMENTS FOR THE PERIOD ENDED DECEMBER 31, 1997 AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS. 1,000 12-MOS DEC-31-1997 JAN-01-1997 DEC-31-1997 32,945 0 20,644 0 0 60,486 9,299 5,060 65,232 25,140 0 0 0 1 39,833 65,232 0 124,338 0 87,584 23,547 0 (730) 13,937 3,517 10,420 0 0 0 10,196 .41 .39 REFLECTS THE PRO FORMA NET INCOME FOR THE TWELVE MONTH PERIOD ENDING DECEMBER 31, 1997.
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