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Net fee and commission income (Tables)
 12 Months Ended
Dec. 31, 2024
Fee and commission income [abstract]  
Schedule of net fee and commission income
Net fee and commission income
in EUR million202420232022
Fee and commission income
Payment Services2,219  2,062  1,888  
Securities business734  584  632  
Insurance and other broking594  529  682  
Portfolio management699  625  600  
Lending business650  602  556  
Financial guarantees and other commitments454  459  496  
Other fee and commission income255  248  232  
Total fee and commission income5,604  5,109  5,085  
Fee and commission expenses
Payment Services756  704  600  
Securities business147  128  160  
Distribution of products475  480  555  
Other fee and commission expenses218  202  184  
Total fee and commission expenses1,596  1,514  1,499  
Net fee and commission income4,008  3,595  3,586