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Property and equipment (Tables)
12 Months Ended
Dec. 31, 2024
Disclosure of detailed information about property, plant and equipment [abstract]  
Schedule of property and equipment
Property and equipment by type
in EUR million20242023
Property in own use758  616  
Equipment:
- Data processing equipment218  213  
- Other equipment426  492  
Right- of- use assets:
- ROU property895  972  
- ROU cars124  97  
- ROU other leases13   
2,434  2,399  
Schedule of changes in property and equipment
Changes in property and equipment
Property in own useEquipmentRight-of-use assetsTotal
in EUR million20242023202420232024202320242023
Opening balance as at 1 January616  681  705  689  1,078  1,076  2,399  2,446  
Additions92   240  241  141  279  473  525  
Transfers83  -1  -78  -4  -4  -4   -9  
Depreciation-11  -12  -204  -204  -242  -246  -457  -461  
Impairments1
-9  -19  -10  -10  -4  -12  -23  -41  
Reversals of impairments 1
 10           10  
Remeasurements      75   80  13  
Disposals-36  -47  -14  -10  -18  -20  -68  -78  
Exchange rate differences13  -4     -4  25  -5  
Closing balance758  616  643  705  1,033  1,078  2,434  2,399  
Cost price871  753  3,027  3,140  1,933  1,851  5,831  5,744  
Accumulated depreciation-298  -305  -2,376  -2,430  -1,098  -904  -3,772  -3,639  
Accumulated impairments-97  -99  -8  -6  -31  -32  -136  -136  
Accumulated revaluation surplus282  267          282  267  
Accumulated remeasurement        229  163  229  163  
Net carrying value758  616  643  705  1,033  1,078  2,434  2,399  
1     Impairments and reversals of impairments of property and equipment are presented as Other operating expenses in the statement of Profit or Loss.