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Taxation - Summary of changes in deferred tax (Details) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance € (362) € (1,227)  
Change through equity (103) (209)  
Change through net result 251 1,059 € (3,122)
Exchange rate differences 6 10  
Changes in the composition of the group and other changes 5  
Net liability (-) Net asset (+) ending balance (208) (362) (1,227)
–  Deferred tax liabilities      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance (1,447) (2,652)  
Net liability (-) Net asset (+) ending balance (1,209) (1,447) (2,652)
–  Deferred tax assets      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance 1,085 1,425  
Net liability (-) Net asset (+) ending balance 1,001 1,085 1,425
Net deferred tax      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance (362) (1,227)  
Net liability (-) Net asset (+) ending balance   (362) (1,227)
Unused tax losses carried forward      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance 209 327  
Change through equity  
Change through net result (128) (128)  
Exchange rate differences 3 11  
Changes in the composition of the group and other changes (1)  
Net liability (-) Net asset (+) ending balance 85 209 327
Other provisions      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance 48 59  
Change through equity  
Change through net result 12 (12)  
Exchange rate differences 1 (3)  
Changes in the composition of the group and other changes 1 4  
Net liability (-) Net asset (+) ending balance 62 48 59
Pension and post-employment benefits      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance (33) (54)  
Change through equity 6 31  
Change through net result 1 (7)  
Exchange rate differences (5) (4)  
Changes in the composition of the group and other changes (1)  
Net liability (-) Net asset (+) ending balance (32) (33) (54)
Loans and advances      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance 475 612  
Change through equity 8  
Change through net result (49) (140)  
Exchange rate differences (6)  
Changes in the composition of the group and other changes 2  
Net liability (-) Net asset (+) ending balance 427 475 612
Cash flow hedges      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance 502 752  
Change through equity (138) (251)  
Change through net result  
Exchange rate differences (1) 1  
Changes in the composition of the group and other changes  
Net liability (-) Net asset (+) ending balance 363 502 752
Depreciation      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance (13) (13)  
Change through equity  
Change through net result (9) (6)  
Exchange rate differences 3  
Changes in the composition of the group and other changes 4  
Net liability (-) Net asset (+) ending balance (22) (13) (13)
Other      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance (154) (251)  
Change through equity (41) 13  
Change through net result (9) 90  
Exchange rate differences (5) (2)  
Changes in the composition of the group and other changes 1 (4)  
Net liability (-) Net asset (+) ending balance (208) (154) (251)
Financial assets at FVOCI      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance 64 81  
Change through equity 70 (10)  
Change through net result (8) (3)  
Exchange rate differences (4)  
Changes in the composition of the group and other changes  
Net liability (-) Net asset (+) ending balance 126 64 81
Financial assets and liabilities at FVPL      
Disclosure of temporary difference, unused tax losses and unused tax credits [line items]      
Net liability (-) Net asset (+) opening balance (1,461) (2,739)  
Change through equity  
Change through net result 441 1,264  
Exchange rate differences 12 13  
Changes in the composition of the group and other changes  
Net liability (-) Net asset (+) ending balance € (1,008) € (1,461) € (2,739)