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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C.
 
20549
FORM
6-K
Report of Foreign Private Issuer Pursuant to Rule 13a-16 or 15d-16
under the Securities Exchange Act of 1934
For the period ended
30 June 2021
Commission File Number
001-14642
ING GROEP NV
Bijlmerdreef 106
1102 CT
Amsterdam
The
Netherlands
Indicate by check mark whether the registrant files or will file annual reports under
 
cover of Form 20-F or Form
40-F.
Form 20-F [x]
 
Form 40-F [ ]
Indicate by check mark if the registrant is submitting the Form 6-K
 
in paper as permitted by Regulation S-T Rule
101(b)(1):
[ ]
Indicate by check mark if the registrant is submitting the Form 6-K
 
in paper as permitted by Regulation S-T Rule
101(b)(7):
[ ]
This Report on Form 6-K is hereby incorporated by reference into the Registration Statements on Form S-8 (Nos.
333-92220, 333-81564, 333-108833, 333-125075, 333-137354,
 
333-149631, 333-158154, 333-158155,
 
333-
165591, 333-168020, 333-172919, 333-172920,
 
333-172921 and 333-215535) and in the
 
registration statement
on Form F-3 (No. 333-248407) of ING Groep N.V. and shall be a part thereof from the date on which this Report is
furnished, to the extent not superseded by documents or reports subsequently filed or furnished.
ing6k2021p2i0.gif ing6k2021p2i1.gif ing6k2021p2i2.gif
ING GROUP
Condensed consolidated
 
interim
 
financial
information
 
for the six month
 
period ended 30
June 2021 on Form 6-K
 
PRESENTATION
 
OF INFORMATION
The condensed consolidated interim financial statements included in this report on Form 6-K are prepared in
accordance with International Accounting Standard 34 ‘Interim Financial Reporting’
 
as adopted by the
International Accounting Standards Board (‘IFRS-IASB’). In preparing the financial statements in this document,
except as described otherwise, the same accounting principles
 
are applied as in ING Groep N.V.’s
 
Annual Report
on Form 20-F for the year ended 31 December 2020 (the “2020 Form 20-F”).
In this document, references to "ING Groep N.V.",
 
"ING Groep" and "ING Group" refer to ING Groep N.V.
 
and
references to "ING", the "Company", the "Group", "we" and "us" refer to ING Groep N.V.
 
and its consolidated
subsidiaries. ING presents its consolidated financial statements in euros, the currency of the European Economic
and Monetary Union. Unless otherwise specified
 
or the context otherwise requires, references to “$”, “US$” and
“Dollars” are to the United States dollars and references to “EUR” and “€” are to euros.
 
ING prepares financial information in accordance with International Financial Reporting Standards as issued
 
by
the International Accounting Standards Board (“IFRS-IASB”) for purposes of reporting with the U.S. Securities and
Exchange Commission (“SEC”), including financial
 
information contained in the 2020 Form 20-F. ING Group’s
accounting policies and its use of various options under IFRS-IASB
 
are described under ‘Principles of valuation
and determination of results’ in the consolidated financial statements contained in the 2020 Form 20-F. In this
document the term “IFRS-IASB” is used to refer to IFRS-IASB as applied by ING Group.
 
The published 2021 Interim Accounts of ING Group, however, are prepared in accordance with IFRS-EU. IFRS-EU
refers to International Financial Reporting Standards (“IFRS”) as adopted by the European Union (“EU”), including
the decisions ING Group made with regard to the options available under IFRS as adopted by the EU (“IFRS-EU”).
IFRS-EU differs from IFRS-IASB, in respect of certain paragraphs in IAS 39 ‘Financial Instruments: Recognition and
Measurement’ regarding hedge accounting for portfolio hedges of interest rate risk. For an explanation of the
differences between IFRS-IASB and IFRS-EU, see page F-261 of the 2020 Form 20-F. For a reconciliation between
IFRS-EU and IFRS-IASB as of and for the years ended 31 December 2020, 2019 and
 
2018, see Note 1.2.2 to the
consolidated financial statements contained in the 2020 Form 20-F. For a reconciliation between IFRS-EU and
IFRS-IASB as of and for the six months ended 30 June 2021, see
 
Note “Basis of preparation and accounting
policies” of this document.
Capital measures included in this document are based on IFRS-EU, as this is
 
the primary accounting basis for
statutory and regulatory reporting used by ING Group.
Other than for the purpose of SEC reporting, ING Group intends to continue to prepare its Annual
 
Accounts
under IFRS-EU.
Certain amounts set forth herein, such as percentages, may not sum due to rounding.
FORWARD
 
-LOOKING STATEMENTS
Certain of the statements contained herein are not historical facts, including, without limitation, certain
statements made of future expectations and other forward-looking statements that are based on management’s
current views and assumptions and involve known and unknown risks and uncertainties that could cause actual
results, performance or events to differ materially from those expressed or implied in such statements. Actual
results, performance or events may differ materially from those in such statements due to a number of factors,
including, without limitation,
changes in general economic conditions, in particular economic conditions
 
in ING’s core
markets, including changes affecting currency exchange rates,
the effects of the Covid-19 pandemic and related response measures, including lockdowns and
travel restrictions, on economic conditions in countries in which ING operates, on ING’s business
and operations and on ING’s employees, customers and counterparties,
changes affecting interest rate levels,
 
any default of a major market participant and related market disruption,
changes in performance of financial markets, including in Europe and developing markets,
 
political instability and fiscal uncertainty in Europe and the United States,
discontinuation of or changes in ‘benchmark’ indices,
inflation and deflation in our principal markets,
changes in conditions in the credit and capital markets generally, including changes in borrower
and counterparty creditworthiness,
 
failures of banks falling under the scope of state compensation schemes,
non-compliance with or changes in laws and regulations, including
 
those financial services and
tax laws, and the interpretation and application thereof,
geopolitical risks, political instabilities and policies and actions of governmental and
 
regulatory
authorities,
 
legal and regulatory risks in certain countries with less developed legal and regulatory
frameworks,
prudential supervision and regulations, including in relation
 
to stress tests and regulatory
restrictions on dividends and distributions, (also among members of
 
the group),
regulatory consequences of the United Kingdom’s withdrawal from the European Union,
including authorizations and equivalence decisions,
ING’s ability to meet minimum capital and other prudential regulatory requirements,
changes in regulation of US commodities and derivatives businesses of ING and
 
its customers,
application of bank recovery and resolution regimes, including write-down and conversion
powers in relation to our securities,
outcome of current and future litigation, enforcement proceedings, investigations or other
regulatory actions, including claims by customers who feel mislead and other conduct
 
issues,
changes in tax laws and regulations and risks of non-compliance or investigation in connection
with tax laws, including FATCA,
operational risks, such as system disruptions or failures, breaches of security, cyber-attacks,
human error, changes in operational practices or inadequate controls including in respect of
third parties with which we do business,
risks and challenges related to cybercrime including the effects of cyber-attacks and changes in
legislation and regulation related to cybersecurity and data privacy,
changes in general competitive factors, including ability to increase or maintain market share,
the inability to protect our intellectual property and infringement claims by third parties,
inability of counterparties to meet financial obligations or ability to enforce rights against such
counterparties,
changes in credit ratings,
business, operational, regulatory, reputation and other risks and challenges in connection with
climate change,
inability to attract and retain key personnel,
future liabilities under defined benefit retirement plans,
failure to manage business risks, including in connection with use of models,
 
use of derivatives,
or maintaining appropriate policies and guidelines,
changes in capital and credit markets, including interbank funding, as well as customer deposits,
which provide the liquidity and capital required to fund our operations, and,
the other risks and uncertainties detailed in the most recent annual report of ING
 
Groep N.V.
(including the Risk Factors contained therein) and ING’s more recent disclosures, including press
releases, which are available on www.ING.com.
This report contains inactive textual addresses to internet websites operated by us and third parties. Reference
to such websites is made for information purposes only, and information found at such websites is not
incorporated by reference into this report. ING does not make any representation or warranty with respect to
the accuracy or completeness of, or take any responsibility for,
 
any information found at any websites operated
by third parties. ING specifically disclaims any liability with respect to any information found at websites
operated by third parties. ING cannot guarantee that websites operated by third parties remain available
following the filing of this report or that any information found at such websites will not change following the
filing of this report. Many of those factors are beyond ING’s control.
 
Any forward looking statements made by or on behalf of ING speak only as of the date they are made,
 
and ING
assumes no obligation to publicly update or revise any forward-looking statements, whether as a result of new
information or for any other reason.
 
This document does not constitute an offer to sell, or a solicitation of an offer to purchase, any securities in the
United States or any other jurisdiction.
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
6
Contents
Interim Report
Risk Management
Condensed consolidated interim financial statements
 
Notes to the Condensed consolidated interim financial statements
 
42
Additional notes to the Condensed consolidated interim financial
statements
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
7
Interim report
Introduction
ING is a global financial institution with a strong European base, offering banking
 
services through its operating
company ING Bank. ING Bank’s more than 57,000 employees offer retail and wholesale banking services to
customers in over 40 countries. The group consists of ING Groep N.V.,
 
ING Bank N.V.
 
and other group entities.
Covid-19
While the roll-out of the vaccine programmes has gained momentum in the second quarter
 
of 2021,
accompanied by gradual reopening of economies, the end of the
 
second quarter of 2021 was however again
marked by an increasing number of Covid-19 infections, mainly due to the spread of the Delta variant. ING
continues to closely monitor the developments around and effects of the ongoing Covid-19 pandemic.
Based on the potential economic and social implications
 
for the countries and sectors where ING is active,
mitigating actions have been implemented and will be adapted as necessary as
 
we continue to support our
customers during these challenging times.
 
Our staff is still largely working from home, supported with the appropriate tools. A central ING team provides
guidance on health and safety measures, travel advice and business continuity. As the situation differs from
country to country, ING is following local government guidelines in its response to the Covid-19 pandemic. More
information on the impact of Covid-19 on ING as well on
 
the related risk measures taken to address the impact
can be found in the section “Risk Management”. For the impact of Covid-19 on the financial
 
statements we refer
to Note 1.3 of the financial statements.
ING Group consolidated results
ING Group: Consolidated profit or loss account
in EUR million
6 month period (1 January to 30 June)
Total ING Group
of which: Adjustment of
the IFRS-EU 'IAS 39 carve
out'
of which: Total
 
ING Group
IFRS-EU
2021
2020
2021
2020
2021
2020
Net interest income
7,021
6,877
169
-54
6,853
6,931
Net fee and commission income
1,710
1,506
1,710
1,506
Total investment
 
and other income
1,444
305
788
-439
656
745
Total income
10,175
8,688
956
-493
9,219
9,182
Expenses excl. Regulatory costs
4,801
4,963
4,801
4,963
Regulatory costs
759
663
759
663
Operating expenses
5,560
5,626
5,560
5,626
Gross result
4,615
3,062
956
-493
3,659
3,556
Addition to loan loss provisions
131
1,998
131
1,998
Result before tax
4,484
1,065
956
-493
3,528
1,558
Taxation
1,265
438
260
-115
1,005
553
Non-controlling interests
59
36
59
36
Net result ING Group
3,161
591
697
-379
2,464
969
ING Group monitors and evaluates the performance of ING Group at a consolidated level and by segment using
results based on figures according to IFRS-EU. The Executive Board and the Management Board Banking consider
this measure to be relevant to an understanding of the Group’s financial performance, because it allows
investors to understand the primary method used by management to evaluate the Group’s operating
performance and make decisions about allocating resources. In addition, ING Group believes that the
presentation of results in accordance with IFRS-EU helps investors compare its segment performance on a
meaningful basis by highlighting result before tax attributable to ongoing operations and the profitability of the
segment businesses. IFRS-EU result
 
is derived by excluding from IFRS-IASB the impact of the IFRS-EU ‘IAS 39 carve
out’ adjustment.
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
8
The IFRS-EU ‘IAS 39 carve-out’ adjustment relates to fair value portfolio hedge accounting strategies for the
mortgage and savings portfolios in the Benelux, Germany and Other Challengers that are not eligible
 
under IFRS-
IASB. As no hedge accounting is applied to these mortgage and savings portfolios under
 
IFRS-IASB, the fair value
changes of the derivatives are not offset by fair value changes of the hedge items (mortgages and savings).
The breakdown of net result by segment is included in Note 17 ‘Segments’.
Consolidated results of operations
In the first half of 2021, ING’s net result (including the adjustment of the EU ‘IAS 39 carve-out’)
 
increased to
€3,161 million, or 434.9%, compared with €591 million
 
in the same period of 2020. In the first six months of
2021, the result included a positive adjustment of the EU ‘IAS
 
39 carve-out’ of €697 million,
 
while this adjustment
was negative in the first half of 2020 (€-379 million). This positive adjustment of the EU ‘IAS
 
39 carve-out’ is
mainly driven by positive fair value changes on derivatives related to asset-liability-management activities for the
mortgage and savings portfolios due to increases in markets interest rates. As no fair value hedge accounting is
applied to these mortgage and savings portfolios under IFRS-IASB, the net positive fair value changes of the
derivatives are not offset by net negative fair value changes of the hedged items (mortgages and savings).
In the first half of 2021, the IFRS-EU net result (before the adjustment of the EU ‘IAS 39 carve-out’)
 
increased to
€2,464 million, or 154.3%, compared with €969 million
 
in the same period of 2020. The increase
 
was primarily
due to lower risk costs due to releases from collective provisions following an update of the macroeconomic
indicators and limited individual Stage 3 provisioning, whereas the first half of 2020 included elevated risk costs.
The effective tax rate was 28.5% compared with 35.5% in the first half of 2020.
The result before tax rose 126.4% to €3,528 million from €1,558 million in the first half of 2020, predominantly
due to €1,867 million lower risk costs, but also due to higher income
 
and lower expenses. Income increased 0.4%,
mainly due to strong growth in fee income especially in daily banking and investment products and the
recognition of the conditional ECB funding rate benefit from the TLTRO III programme, which more than offset
the impact of lower interest margins on customer deposits. Operating expenses declined by €66 million,
 
or -1.2%,
on the first six months of 2020, mainly due to lower impairments, which
 
more than offset the impact of higher
regulatory costs and some redundancy and restructuring costs.
Net interest income decreased by €78 million, or 1.1%, to €6,853 million in the first six months of
 
2021, of which
almost €100 million was caused by negative currency impacts and despite the recognition of
 
a €316 million
conditional TLTRO III benefit (of which approximately half was related to a retroactive adjustment of the ECB
funding rate in 2020). The interest result on customer deposits declined due to lower interest margins on both
savings and current accounts caused by lower reinvestment yields, while average volumes increased. The interest
result on customer lending was slightly higher compared to last year, due to higher margins while average
lending volumes declined due to reduced loan demand. Furthermore,
 
interest results increased in Treasury and
Financial Markets (which can be volatile). ING’s overall net interest margin, which is defined as net interest
income divided by the average balance sheet total, decreased by 7 basis points to 1.41%, from 1.48% in
 
the first
half of 2020.
Net fee and commission income increased 13.5% to €1,710 million from €1,506
 
million one year ago. In Retail
Banking, net fee and commission income rose by €179 million, or 18.9%.
 
This increase was mainly driven by
higher fee income on daily banking products supported by higher fees for payment packages and an increasing
number of (domestic) payment transactions. Also fee income on investment products increased, mainly in
Germany and Belgium. Total fee income in Wholesale Banking rose by €19 million, predominantly in Daily
Banking & Trade Finance.
Total
 
investment and other income declined by €89 million, or 11.9%,
 
to €656 million from €745 million in the
first half of 2020. This was mainly due to lower Treasury-related revenues and lower income in Financial Markets,
partly offset by the recognition of a €72 million receivable due to a better than expected recovery of the
insolvency of a financial institution in the Netherlands
 
(recorded in Corporate Line).
Operating expenses decreased by €66 million, or 1.2%, to €5,560 million. This
 
included €759 million of regulatory
costs, which were €96 million up on the first half of 2020, due to higher contributions
 
to the (European) single
resolution fund and deposit guarantee schemes, including a catch-up in Germany following the Greensill
insolvency. Expenses excluding regulatory costs declined by €162 million, or 3.3%, to €4,801 million. The
decrease was mainly caused by €310 million of goodwill impairments
 
recorded in 2020, while the first half of
2021 included €123 million of incidental items. These items
 
consisted of €90 million of redundancy and
restructuring costs in Retail Netherlands, mainly related to the announced restructuring of the branch network
and the retail advice organisation, €11 million of restructuring costs related to the announcement to leave the
retail banking market in the Czech Republic, as well as a €22 million IT-related impairment recorded at Corporate
Line. Excluding regulatory costs and the aforementioned incidental items, expenses rose by 0.5%, mainly due to
higher IT costs and the impact of annual salary
 
increases as well as some litigation provisions, partly offset by
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
9
lower expenses for third-party staff, professional services and marketing. The cost/income ratio decreased to
60.3% from 61.3% in the first half of 2020.
Net additions to loan loss provisions were €131 million compared with €1,998
 
million in the first half of 2020. The
update of the macroeconomic indicators, including a lower management overlay to reflect a lower expected
impact from a delay in credit losses compared with year-end 2020, resulted in a €206 million net release
 
from
collective provisions in the first six months of 2021, recorded predominantly in Stage 1 and Stage 2. Total net
additions to Stage 3 provisions were €363 million (down from €1,193 million in
 
the first half of 2020) and were
largely related to Stage 3 collective provisions, including a €79 million addition (out of a total €109 million)
reflecting the adjustment of some model assumptions in Retail Belgium. Risk costs were annualised 4
 
basis points
of average customer lending compared with 64 basis points in the first half of 2020.
Retail Netherlands
Retail Netherlands posted a result before tax of €1,022 million, compared with €1,043 million in the first six
months of 2020. This decline is mainly attributable to lower income and higher
 
expenses, which were largely
offset by lower risk costs.
Total
 
income decreased by €131 million, or 5.8%, to €2,138
 
million, compared with €2,269 million in the first half
of 2020. Net interest income declined 6.4%, mainly due to continued margin pressure on customer deposits
 
and
lower interest results from lending products (due to lower margins and lower average lending volumes) and
despite the recognition of a €31 million TLTRO III benefit. Net core lending growth in the first half of 2021 (which
excludes Treasury products and a €0.5 billion decline in the WUB run-off portfolio) was €0.7 billion, of which €0.9
billion was in residential mortgages and €-0.2 billion in other lending.
 
Net core deposits growth (excluding
Treasury) was €9.3 billion, driven by holiday allowances and lower customer spending due to the lockdown
measures. Net fee and commission income increased by €36 million, or
 
10.8%, primarily in daily banking and
investment products. Investment and other income was €56 million lower, mainly due to lower Treasury-related
revenues.
Operating expenses increased by €93 million, or 8.5%, to €1,181 million from €1,088
 
million in the first six
months of 2020. The increase included €90 million
 
of redundancy and restructuring costs in the first half of 2021
mainly related to the announced restructuring of the branch network and the retail advice organisation, as well
as €39 million higher regulatory costs. Expenses excluding regulatory costs and the aforementioned items
declined by €36
 
million, or 3.7%, mainly due to lower third party staff costs.
The addition to loan loss provisions resulted in a net release of €65 million,
 
or -8 basis points of average customer
lending, compared with €139 million, or 17 basis
 
points, in the first half of 2020. The net release in the first half
of 2021 reflects releases in the mortgage and business lending portfolios due
 
to improved macroeconomic
indicators, which more than offset a net addition in the consumer lending portfolio.
Retail Belgium
Retail Belgium, which includes Luxembourg, posted a result before tax of €134 million in the first half of 2021,
compared with €-36 million in the same period of
 
2020. The improvement was the result of lower risk costs and
lower expenses, combined with an increase in income.
Total
 
income increased by €26 million, or 2.1%, to €1,241 million.
 
Net interest income decreased by €43 million,
or 4.6%, mainly reflecting continued margin pressure on customer deposits and lower interest results on lending
due to lower average lending volumes at a slightly higher lending margin, partly offset by a €48 million benefit
from TLTRO III. Net core lending growth (excluding Treasury)
 
was €0.2 billion in the first half of 2021, due to
growth in residential mortgages, while other lending declined by €0.4 billion.
 
Net core deposits growth (excluding
Treasury) was €1.9 billion. Net fee and commission income rose by €41 million, or 19.8%, primarily driven by
higher fee income in investment products and daily banking products. Investment and other income increased by
€28 million, mainly due to higher Treasury-related revenues, supported by positive fair value adjustments.
Operating expenses declined by €57 million, or 5.9%, to €912 million in
 
the first half of 2021, mainly due to a
goodwill impairment of €43 million recorded in the first half of 2020 and despite
 
a €16 million increase in
regulatory costs. Expenses excluding regulatory costs and the aforementioned goodwill impairment declined by
€30 million, or 4.1%, mainly due to lower staff costs and lower allocated group overhead expenses.
The net addition to the provision for loan losses declined to €194 million,
 
or annualised 43 basis points of average
customer lending, from €282 million in the first half of 2020. The decrease
 
in risk costs was mainly in business
banking. Risk costs in the first half of 2021 included a €109 million
 
addition (of which €79 million was in Stage 3)
reflecting the adjustment of some model assumptions. Excluding this model update,
 
risk costs were €85 million in
the first half of 2021.
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
10
Retail Germany
Retail Germany, which includes Austria, recorded a first-half of 2021 result before tax of €413 million, down
16.4% from €494 million in the same period of 2020.
 
The decline was mainly due to lower income and higher
expenses.
Total
 
income decreased to €1,036 million, down 3.6% from €1,075
 
million in the first six months of 2020. Net
interest income declined 8.4% to €734 million. Net interest income was supported by strong growth in mortgage
volumes and a €8 million TLTRO III benefit, which could only partly offset continued liability margin pressure. Net
core lending growth in the first half of 2021 (which excludes Treasury products and the run-off portfolio in
Austria) was €3.4 billion, of which €3.1 billion was in residential mortgages
 
and €0.3 billion in consumer lending.
Net core deposits growth (excluding Treasury,
 
and the run-off portfolio in Austria) was €5.5 billion, almost
equally divided over current accounts and savings. Fee income rose 19.5% to €257 million,
 
primarily on
investment products reflecting higher assets under management, new account openings and a higher number
 
of
brokerage trades in volatile markets. Fee income was furthermore supported by higher daily banking fees due to
the introduction of account maintenance fees in 2020. Investment and other income declined by €14 million.
Operating expenses increased by €37 million, or 6.5%, to €604 million in
 
the first half of 2021, of which €24
million was in regulatory costs, including a €30 million catch-up in the deposit
 
guarantee scheme following the
Greensill insolvency. Expenses excluding regulatory costs rose by €14 million, or 2.8%, mainly due to higher staff-
related expenses, primarily
 
driven by business growth in Interhyp.
The net addition to the provision for loan losses in the first half of 2021 was €19 million,
 
or annualised 4 basis
points of average customer lending, compared with an addition of €14 million in
 
the same period of last year.
Retail Other Challengers & Growth Markets
Retail Other Challengers & Growth Markets’ result before tax rose by to €454 million from €295 million in the
first six months of 2020, reflecting lower risk costs and higher income, partly offset by increased expenses.
Total
 
income rose by €9 million, or 0.5%, to €1,729 million
 
in the first six months of 2021, driven by €60 million
higher net fee and commission income, mainly reflecting growth in daily banking
 
fees and investment products in
most of the countries. This increase was partly offset by €38 million lower net interest income due to continued
margin pressure on customer deposits, partly offset by higher volumes and margins in
 
mortgages and higher
Treasury-related revenues, including a €4 million TLTRO III benefit. Net core lending growth (adjusted for
currency effects and Treasury) was €3.7 billion in the first half of 2021, of which €2.6 billion was in residential
mortgages; the growth was visible in most countries. Net core deposits growth (excluding Treasury and the Czech
run-off portfolio) was € 0.8 billion, with the largest declines in Australia, Spain and Italy, whereas in Poland,
Romania and Turkey core deposits increased. Investment and other income decreased by €12 million, mainly due
to lower revenues from Treasury-related products.
Operating expenses increased by €54 million, or 4.8%, to €1,174 million in the
 
first half of 2021, of which €12
million was caused by higher regulatory costs. The increase furthermore included €11
 
million of restructuring
costs following the announcement to discontinue retail activities in the Czech Republic, as well as a €11 million
legal provision in Spain. The remaining increase was mainly due to higher staff-related expenses.
The net addition to loan loss provisions decreased to €102 million, or
 
annualised 20 basis points of average
customer lending, from €304 million in the first half of 2020 The decrease
 
versus last year was visible in all
countries, with the largest declines in Poland, Australia, Turkey and Spain.
Wholesale Banking
In the first six months of 2021, the result before tax was €1,558 million compared with a loss of €204 million
 
in
the same period last year. The improvement was predominantly due to a net release in risk costs, while the first
half of 2020 included elevated risk costs triggered by the Covid-19 pandemic. The
 
result before tax was
furthermore supported by lower expenses (as last year included a €260 million
 
goodwill impairment) and higher
income.
Total
 
income increased by €111 million, or 4.0%, to €2,891
 
million in the first half of 2021, mainly due to higher
income in Lending and Daily Banking & Trade Finance. The increase in Lending was mainly
 
driven by improved
lending margins (supported by a €56 million TLTRO III benefit) at lower average lending volumes, and lower
negative
 
valuation adjustments on loans. Daily Banking & Trade Finance income rose supported by higher
income from Trade & Commodity Finance (higher average oil prices) and Payments & Cash Management. Income
in Financial Markets was slightly higher as a €41 million TLTRO benefit was largely offset by lower income from
FM Trading. These increases were partly offset by lower income in Treasury & Other.
Net interest income increased by €180 million, or 9.7%, on the first six months om 2020, and
 
was supported by
the recognition of a €113 million TLTRO benefit. The increase was furthermore driven by improved lending
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
11
margins and higher net interest income from Treasury-products. This more than compensated for lower average
lending volumes and lower margins on customer deposits as well as negative currency impacts.
 
Net core lending
growth in the first half of 2021 (excluding currency impacts, Treasury and the Lease run-off portfolio) was €6.1
billion. Net core deposits growth (excluding currency impacts and Treasury) was €0.9 billion.
Net fee and commission income increased by €19 million, or 3.4%, on last year, predominantly in Daily Banking &
Trade Finance, mainly due to various fee and pricing initiatives in Payments & Cash Management, as well as
higher fees in Trade & Commodity Finance on the back of higher average oil prices. Investment and other income
declined to €267 million from €354 million in the first half of 2020,
 
primarily due to lower revenues in Treasury &
Other and Financial Markets. This decline was partly offset by Lending, which
 
had included negative marked-to-
market adjustments on loans in the first half 2020.
Operating expenses were €1,452 million, or 16.0% lower than in the first six months of 2020.
 
Excluding regulatory
costs (€157 million in the first half of 2021 versus €151 million one year ago) and
 
the €260 million goodwill
impairment recorded in the first half of 2020, expenses decreased by €22 million, or
 
1.7%. This decline was
mainly due to continued cost-efficiency measures and currency impacts, which more than offset higher IT costs
and
 
litigation provisions as well as the impact of annual salary increases.
The addition to loan loss provisions was a net release of €119 million,
 
or annualised -13 basis points of average
customer lending, compared with a net addition of €1,256 million,
 
or 133 basis points, in the first half of 2020.
The release in risk costs in the first six months of 2021 was driven by releases from collective provisions caused
by improved macroeconomic indicators, partly offset by limited additions to individual Stage 3 provisions.
Corporate Line
The Corporate Line reported a result before tax of €-53 million compared with €-34 million in the first half of
2020. Total income rose to €184 million from €123 million a year ago. This increase was primarily due to higher
investment and other income, which included the recognition of a €72 million
 
receivable due to a better than
expected recovery of the insolvency of a financial institution in the Netherlands.
 
Net interest income in the first
six months of 2021 included an initial €111 million
 
funding rate benefit related to TLTRO III, offset by
 
lower
interest results from foreign currency ratio hedging and negative unwinding results. Operating expenses rose to
€237 million from €154 million in the first half of 2020, mainly
 
due to a €22 million IT-related impairment, a lower
value-added tax (VAT)
 
refund and higher shareholder expenses mainly following a change in the allocation
 
of
group overhead expenses in the fourth quarter of 2020 (offset by a lower allocation to the business lines).
ING Group statement of financial position (‘balance sheet’)
ING Group’s total balance sheet,
 
in accordance with IFRS-IASB, increased by €42 billion to €976 billion at 30 June
2021 from €934 billion at 31 December 2020.
Cash and balances with central banks
Cash and balances with central banks increased by €10 billion to €121 billion.
 
The increase was partly driven by
liquidity management.
Loans and advances to banks and deposits from banks
Loans and advances to banks increased by €1 billion to €26 billion.
 
Deposits from banks increased by €11 billion
to €89 billion, including an additional TLTRO III participation of €6 billion in March 2021, bringing
 
ING’s total
TLTRO III participation to €66 billion at the end of June.
Financial assets/liabilities at fair value through profit or loss
Financial assets at fair value through profit or loss increased by €18 billion to €121 billion.
 
The increase was
predominantly caused by reverse repos mandatorily at fair value through profit or loss at Global Securities
Finance (GSF), after the relatively low year-end 2020 position. Financial
 
liabilities at fair value through profit or
loss increased by €4 billion to €87 billion, with €10 billion
 
of higher liabilities designated at fair value at profit or
loss (repo activity at GSF), partly offset by €6 billion lower trading liabilities
 
(decreased trading derivatives).
Financial assets and liabilities at fair value through profit or loss predominantly consist of derivatives, securities
and (reverse) repos, and are mainly used to facilitate client needs.
Financial assets at fair value through other comprehensive income
Financial assets at fair value through other comprehensive income (OCI) decreased by €3 billion
 
to €33 billion,
due to €3 billion lower debt securities, which mainly
 
reflect lower investments in government bonds (mainly due
to the sale of US government paper and matured and sold Italian government bonds).
 
Securities at amortised costs
Securities at amortised cost decreased by €1 billion to €49 billion.
 
The decrease included the sale of a
government bond portfolio of the Czech Republic (carrying amount €0.5 billion), related to the decision to
discontinue the Czech retail banking activities.
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
12
Loans and advances to customers
Loans and advances to customers increased by €14 billion to €608 billion from €594
 
billion at 31 December 2020.
This was due to €13 billion of higher customer lending,
 
while provisions for loan losses declined by €0.4 billion.
Following the decision to discontinue the Austrian retail banking activities, a loan portfolio of
 
€1 billion was
transferred from customer lending to assets held for sale. When adjusted for €2 billion of positive currency
impacts, customer lending increased by €11 billion. After also
 
excluding a €1 billion decrease in short-term
Treasury lending, the €1 billion transfer to assets held for sale of the Austrian retail loan portfolio, and a €1 billion
decline in the WUB and Lease run-off portfolios, net core lending growth
 
was €14 billion in the first half of 2021.
Of this amount, €7 billion was in non-mortgage lending (partly
 
due to additional TLTRO III eligible lending) and €7
billion in residential mortgages.
Other assets/liabilities
Other assets and other liabilities both increased by
 
€2 billion. Both movements were mainly due to changes in
financial transactions pending settlement.
Assets/liabilities held for sale
Assets held for sale were €1 billion at the end of June 2021 and
 
consisted of a loan portfolio from Retail Austria,
previously recorded as customer lending. Liabilities held for sale were €2 billion and concerned
 
a deposits
portfolio from Retail Austria, previously recorded as customer deposits. Both movements followed the decision
to discontinue the Austrian retail banking activities. The lending and deposits
 
portfolios will be sold to bank99
over the coming months, a process which is expected to be finalised by the end of
 
this year.
Customer deposits
Customer deposits increased by €11 billion to €621 billion, despite a
 
€7 billion outflow Retail Austria (including a
€3 billion transfer of a deposit portfolio from Retail Austria to liabilities held for sale, like the assets held for sale,
to be sold to bank99) and a €2 billion outflow from Retail Czech Republic (largely transfers to Raiffeisenbank).
The outflows are in line with ING’s intention to withdraw its retail activities from these countries before the end
of this year. Adjusted for the net outflows in Retail Austria and Czech Republic, the growth in Treasury
 
deposits
and currency impacts (negligible), net customer deposits
 
grew by €14 billion in the first half of 2021. This increase
was predominantly in Retail Banking.
Debt securities in issue
Debt securities in issue increased by €10 billion
 
to €92 billion due to €13 billion of higher certificates of deposit/
commercial paper (CD/CPs, driven by liquidity management), while other, mainly long-term, debt securities,
decreased by €3 billion, as maturities and redemptions were partly offset by issuances
 
of senior bonds (€ 1,500
million in January 2021 and USD 2,250 million
 
in April 2021) and a green bond (GBP 800
 
million in January 2021).
Subordinated loans
Subordinated loans declined by €1 billion to €15 billion, due to the call of a
 
Tier 2 instrument in February 2021,
partly offset by the issuance of a green Tier 2 bond in June
 
2021 of €500 million.
Shareholders’ equity
Shareholders’ equity increased by €2.3 billion to €53.9 billion from €51.6
 
billion at 31 December 2020. The
increase mainly reflects the €3,161 million net result for the first half of 2021 and a €151
 
million increase of the
currency translation reserve, partly offset by a €577 million negative change in the cashflow hedge reserve and
the €468 million interim dividend payment in February 2021.
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
13
Risk management
Managing risk is at the core of ING’s business. Financial risks include credit risk, for example when we offer loans,
market risk through our trading and banking book positions, and liquidity
 
or funding risk through financial
management. Non-financial risks are those associated with IT and cybersecurity, our daily operations (e.g. fraud
and money laundering), compliance, adhering
 
to socially-acceptable ethical norms and reputational issues.
We continually develop our risk management to address political and economic developments, evolving
regulatory requirements, changing customer expectations, emerging competitors and new technologies, all of
which could potentially impact our business.
Basis of disclosures
This risk management section contains an update of information relating to the nature and the extent of the risks
arising from financial instruments as disclosed in the
 
2020 ING Group consolidated financial statements as
included in the 2020 Annual Report. These disclosures
 
are an integral part of the ING Group condensed
consolidated interim financial statements and are indicated by the symbol (*). Chapters, paragraphs, graphs or
tables within this risk management section that are indicated with this symbol in
 
the respective headings or table
header are considered to be an integral part of the condensed consolidated interim financial statements.
This risk management section also includes additional
 
disclosures beyond those required by IFRS standards, such
as certain regulatory disclosures. Not all information in this section can be reconciled back
 
to the primary
financial statements and corresponding notes, as it has been prepared using risk data that differs to the
accounting basis of measurement. Examples of such differences include the exclusion of accrued interest and
certain costs and fees from risk data, and timing differences in exposure values (IFRS 9 models report expected
credit loss on underlying exposures).
Business environment
The economic outlook continues to be dominated by developments in the Covid-19
 
pandemic.
 
The roll-out of vaccines that started at the beginning of the year 2021 is progressing, but cases are rising
 
sharply
in some countries mainly caused by the spread of the delta variant of the Covid-19
 
virus.
Large differences persist between countries in the pace of recovery, given differences in vaccination rates.
 
In the
US, a large majority of adults have already been fully vaccinated, while in Asia widespread
 
vaccination is not likely
until 2022. In the eurozone, vaccine roll-out has gained momentum through the second quarter, accompanied by
gradual reopening of economies.
 
Indicators of economic sentiment suggest consumers and firms are poised to take advantage of reopening when
and where it occurs. Input prices have been rising on higher commodity prices
 
and shipping costs, and the further
reopening of economies is expected to push inflation higher for a period of time. But
 
with furlough schemes still
in place, there is less immediate pressure on wages in the eurozone than in the US, and higher eurozone inflation
is expected to fall back again in 2022.
 
The rapid progress of the vaccination programme, along with large fiscal and monetary stimulus, has enabled a
broad reopening of the US economy. Output is likely to have recovered to its pre-pandemic levels during the
second quarter, and employment is on track to recover by the end of 2021. Supply chain disruption and older
workers exiting the labour market are contributing to inflationary pressure, which has brought forward
expectations of a tightening in US monetary policy, beginning with tapering of QE asset purchases before the end
of 2021 and the first rises in interest rates in 2022.
Credit risk management practices (*)
Globally, in the first half of 2021 the roll-out of the vaccine programmes has gained momentum. However, in the
last months an increasing number of Covid-19 infections, mainly due to the spread of
 
the Delta variant was
observed. In many countries, governments have continued their economic support programs (such as tax
advantages, unemployment regulations or guarantees) that we believe will assist ING clients in potential financial
difficulty to manage through these extraordinary times.
 
Governments in almost all Retail Banking countries have adopted measures providing for payment holidays. As of
end of June 2021, approximately
159,000
 
customers were granted payment holidays. The total exposure of loans
for which a payment holiday is granted amounts to €
17.5
 
billion, of which over
56
% were for customers located
in the Netherlands and Belgium. At the end of June 2021,
96
% of granted payment holidays had expired.
In 2020, various measures were introduced by governments and ING to alleviate the impact of Covid-19,
including European Banking Authority (EBA) guidelines.
 
Based on the EBA guidelines, the granting of these
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
14
payment holidays did not lead to forbearance classifications. Therefore, it did not automatically trigger
recognition of lifetime Expected Credit Loss (ECL) either. Until 30 September 2020, ING followed these guidelines
and when a payment holiday was provided to a customer as part of a “general payment moratorium”, ING did
not classify the exposure as forborne.
 
The EBA further extended these guidelines from 1 October 2020 until 31 March
 
2021, with certain extra
conditions. ING decided not to make use of the extension of these guidelines
 
and has taken a prudent decision to
treat all payment holiday requests under new or extended schemes (after September 2020) as stage 2 or stage 3
exposures.
Portfolio quality and concentration
Lending to businesses is diversified over various sectors and countries. The total gross carrying amounts is
composed of approximately
65
% business lending and
35
% consumer lending. For a detailed breakdown of ING’s
credit risk portfolio by Sector and Geographical area, refer to the section “Credit Risk portfolio” reported in the
‘Risk management’ section of the
 
2020 Annual Report.
ING’s total gross carrying amounts increased compared to year-end 2020 partly as a result of the TLTRO III
participation through deposits to central banks. This is visible in the next table as investment grade with AAA
rating.
 
Covid-19 sensitive sectors (*)
The following sectors are most impacted (directly or indirectly) by the Covid-19 pandemic and
 
the related
lockdown measures and restrictions.
Aviation (Transportation & Logistics):
 
credit outstandings declined to €
4.3
 
billion outstanding (
0.47
% of total
portfolio) from €
4.6
 
billion outstanding (
0.52
% of total portfolio) in 2020. In terms of rating, the distribution of
outstanding improved compared to 2020, with outstanding remaining stable in Investment grade, whereas the
Speculative grade outstanding decreased. Both, the Substandard grade and Non-performing grade improved to
0.0
% and
1.8
% from
1.3
% and
4.5
% respectively in 2020.
Hospitality & Leisure (Services and Food, Beverages & Personal Care):
 
credit outstandings decreased to €
5.4
billion outstanding (
0.59
% of total portfolio) from €
5.9
 
billion outstanding (
0.67
% of total portfolio). Rating
distribution worsened compared to 2020, with outstanding reduction in BBB and BB ratings, whereas an increase
is noticeable in CCC rating classes. Substandard grade slightly increased to
9.9
% from
9.7
% in 2020, and the NPL
grade deteriorated to
7.2
% from
6.2
% in 2020.
Non-food retail (Retail):
 
credit outstandings slightly increased and amounted to €
11.0
 
billion (
1.21
% of total
portfolio) from €
10.8
 
billion (
1.22
% of total portfolio) in 2020. Rating distribution improved with concentrations
increasing in Investment grade and reducing in Speculative grade. The NPL grade improved to
3.0
% from
3.3
% in
2020, while Substandard grade increased to
1.2
% from
0.7
%.
 
Real estate:
 
credit outstandings slightly decreased and amounted to €
53.1
 
billion (
5.81
% of total portfolio) from
54.4
 
billion (
6.13
% of total portfolio) in 2020. Rating distribution improved with concentrations increasing in
Investment grade and slightly reducing in Speculative grade. The NPL grade increased to
1.5
% from
1.2
% in 2020,
while Substandard grade improved to
0.8
% from
1.2
%.
 
Loan Loss Provisioning (*)
Since 1 January 2018, ING has recognised loss allowances
 
based on the expected credit loss model (ECL) of IFRS 9,
which is designed to be forward-looking. The IFRS 9 impairment requirements are applicable to on-balance
 
sheet
financial assets measured at amortised cost or fair value through other comprehensive income
 
(FVOCI), such as
loans, debt securities and lease receivables, as well as off-balance sheet items such as
 
undrawn loan
commitments, certain financial guarantees, and undrawn committed revolving credit facilities.
The table below describes the portfolio composition over the different IFRS 9 stages and rating classes. The Stage
1 portfolio represents
92.7
% (31 December 2020:
91.8
%) of the total gross carrying amounts, mainly composed
of investment grade, while Stage 2 makes up
6.0
% (31 December 2020:
6.8
%) and Stage 3 makes up
1.4
% (31
December 2020:
1.5
%) of the total gross carrying amounts, respectively.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for
 
the six month period ended 30 June 2021 - Unaudited
15
Gross carrying amount per IFRS 9 stage
 
and rating class¹
 
in EUR million
12-month ECL (Stage 1)
Lifetime ECL not credit impaired (Stage 2)
Lifetime ECL credit impaired (Stage 3)
Total
30 June 2021
Rating class
Gross Carrying
Amount
Provisions
Gross Carrying
Amount
Provisions
Gross Carrying
Amount
Provisions
Gross Carrying
Amount
Provisions
Investment grade
1 (AAA)
118,799
3
47
0
118,846
3
2-4 (AA)
109,118
4
301
0
109,419
4
5-7 (A)
151,056
17
935
1
151,992
17
8-10 (BBB)
307,902
69
9,591
15
317,493
84
Non-Investment grade
11-13 (BB)
160,025
211
15,436
106
175,461
317
14-16 (B)
28,468
192
19,930
475
48,397
667
17 (CCC)
4,277
9
5,334
291
9,611
301
Substandard grade
18 (CC)
2,888
189
2,888
189
19 (C)
2,293
229
2,293
229
NPL grade
20-22 (D)
12,827
3,616
12,827
3,616
Total
879,645
505
56,755
1,306
12,827
3,616
949,228
5,427
¹IAS 37 provisions are established for non-credit replacement guarantees not in the scope of IFRS 9. Total
 
IAS 37 provisions of €
85
 
million are excluded from the above chart.
Gross carrying amount per IFRS 9 stage
 
and rating class¹
in EUR million
12-month ECL (Stage 1)
Lifetime ECL not credit impaired (Stage 2)
Lifetime ECL credit impaired (Stage 3)
Total
31 December 2020
Rating class
Gross Carrying
Amount
Provisions
Gross Carrying
Amount
Provisions
Gross Carrying
Amount
Provisions
Gross Carrying
Amount
Provisions
Investment grade
1 (AAA)
109,734
3
46
0
109,780
3
2-4 (AA)
108,776
6
646
0
109,422
6
5-7 (A)
137,901
27
797
1
138,698
28
8-10 (BBB)
294,923
88
7,418
12
302,341
100
Non-Investment grade
11-13 (BB)
159,076
239
18,513
133
177,588
372
14-16 (B)
28,335
208
23,742
570
52,077
777
17 (CCC)
2,817
9
5,113
259
7,930
269
Substandard grade
18 (CC)
3,384
248
3,384
248
19 (C)
2,323
254
2,323
254
NPL grade
20-22 (D)
13,398
3,797
13,398
3,797
Total
841,562
581
61,981
1,476
13,398
3,797
916,942
5,854
¹IAS 37 provisions are established for non-credit replacement guarantees not in the scope of IFRS 9. Total
 
IAS 37 provisions of €
75
 
million are excluded from the above chart.
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
16
Changes in gross carrying amounts and loan loss provisions (*)
The table below provides a reconciliation by stage of the gross carrying/nominal amount
 
and allowances for
loans and advances to banks and customers, including loan commitments and financial
 
guarantees. The transfers
of financial instruments represents the impact of stage transfers upon the gross carrying/nominal amount and
associated allowance for ECL. This includes the net remeasurement of ECL arising from stage transfers, for
example, moving from a 12-month (stage 1) to a lifetime (stage 2) ECL measurement basis.
The net remeasurement line represents the changes in provisions for facilities that remain in the same stage.
Please note the following comments with respect to the movements observed in the table below
 
for the first
half-year 2021:
Stage 2 gross carrying amount decreased by €
5.2
 
billion from €
62
 
billion as per 31 December 2020. This is
mainly caused by the significant lifetime PD trigger (€
-5.4
 
billion) and a decrease of Watchlist files (€
-3.3
billion), partly offset by an increase in other triggers of which Forbearance is the
 
most significant one (€
2.0
billion).
Transportation & Logistics, Real Estate, Services and Food, Beverages & Personal Care are still the sectors
with the highest Stage 2 gross carrying amounts, which represent
11
%,
10
%,
9
% and
8
%, respectively of the
total, however apart from Transportation & Logistics that stayed
 
flat, the other sectors showed a decrease of
Stage 2 amounts of €
0.8
 
billion, €
1.3
 
billion and €
0.8
 
billion, respectively.
Stage 3 gross carrying amount decreased by €
0.6
 
billion from €
13.4
 
billion as per 31 December 2020 largely
related to repayments and write-offs for certain large individual files. Consequently, in the first 6 months of
2021 relatively low stage 3 individual risk costs were recognized.
The net remeasurement of loan loss provisions in Stage 1 and Stage 2 of €
-114
 
million and €
-62
 
million
respectively were significantly impacted by the improved macroeconomic outlook resulting in lower
management adjustments to address for the delay in observed defaults .
Additional information on macroeconomic scenarios is included in
 
the section “Macroeconomic scenarios and
sensitivity analysis of key sources of estimation uncertainty”.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
17
Changes in gross carrying amounts and
 
loan loss provisions (*)
1,2,3
in EUR million
12-month ECL (Stage 1)
Lifetime ECL not credit
impaired (Stage 2)
Lifetime ECL credit impaired
(Stage 3)
Total
Gross
carrying
amount
Provisions
Gross
carrying
amount
Provisions
Gross
carrying
amount
Provisions
Gross
carrying
amount
Provisions
Opening balance at 1 January 2021
841,562
581
61,981
1,476
13,398
3,797
916,942
5,854
Transfer into
 
12-month ECL (Stage 1)
13,305
16
-12,830
-202
-475
-19
-204
Transfer into
 
lifetime ECL not credit impaired (Stage 2)
-15,575
-23
16,345
185
-771
-79
83
Transfer into
 
lifetime ECL credit impaired (Stage 3)
-1,228
-3
-1,208
-64
2,436
426
359
Net remeasurement of loan loss provisions
-114
-62
89
-87
New financial assets originated or purchased
77,861
80
77,861
80
Financial assets that have been derecognised
-33,762
-31
-5,765
-46
-1,539
-87
-41,066
-163
Net drawdowns and repayments
-2,518
-1,768
-222
-4,509
Changes in models/risk parameters
 
4
16
33
53
Decrease/Increase in loan loss provisions
-70
-171
362
121
Write-offs
-472
-472
Recoveries of amounts previously written off
21
21
Foreign exchange and other movements
-6
1
-92
-97
Closing balance at 30 June 2021
879,645
505
56,755
1,306
12,827
3,616
949,228
5,427
1 At the end of June 2021, the gross carrying amounts included loans and advances to central banks (€
119.6
 
billion), loans and advances to banks (€
26.2
 
billion), financial assets at FVOCI (€
30.6
 
billion), securities at amortised cost (€
49.5
 
billion), loans and advances to customers (€
613.1
billion), assets held for sale (€
1.3
 
billion) and contingent liabilities (credit replacements) in scope of IFRS 9 (€
126.9
 
billion) and excludes receivables related to securities in reverse repurchase transaction
 
(€
-6.5
 
billion), cash collateral in respect of derivatives (€
-6.1
 
billion), the value
adjustment hedged items (€
-0.8
 
billion), a receivable that is offset by a liquidity facility (€
-2.2
 
billion), on-demand bank balances (€
-2.5
 
billion) and other differences amounting to €
0.1
 
billion.
2 Stage 3 Lifetime credit impaired includes €
3
 
million Purchased or Originated Credit Impaired.
3 At the end of June 2021, the stock of provisions included provisions for loans and advances to central banks (€
4
 
million), loans and advances to banks (€
20
 
million), financial assets at FVOCI (€
12
 
million),
securities at amortised cost (€
22
 
million), provisions for loans and advances to customers (€
5,347
 
million) and provisions for contingent liabilities (credit replacements) recorded under Provisions (€
23
 
million).
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
18
Changes in gross carrying amounts and
 
loan loss provisions (*)
1,2,3
in EUR million
12-month ECL (Stage 1)
Lifetime ECL not credit
impaired (Stage 2)
Lifetime ECL credit impaired
(Stage 3)
Total
Gross
carrying
amount
Provisions
Gross
carrying
amount
Provisions
Gross
carrying
amount
Provisions
Gross
carrying
amount
Provisions
Opening balance at 1 January 2020
817,247
490
41,082
881
10,955
3,275
869,284
4,646
Transfer into
 
12-month ECL (Stage 1)
9,139
24
-8,899
-200
-240
-18
0
-194
Transfer into
 
lifetime ECL not credit impaired (Stage 2)
-39,093
-76
39,601
651
-509
-57
0
518
Transfer into
 
lifetime ECL credit impaired (Stage 3)
-3,592
-30
-1,879
-163
5,471
1,518
0
1,325
Net remeasurement of loan loss provisions
0
109
0
450
0
700
0
1,259
New financial assets originated or purchased
161,333
178
0
0
161,333
178
Financial assets that have been derecognised
-116,035
-85
-6,987
-107
-897
-236
-123,919
-428
Net drawdowns and repayments
12,563
-938
-181
11,444
Changes in models/risk parameters
 
7
7
Increase in loan loss provisions
119
638
1,908
2,666
Write-offs
-1,200
-1,200
-1,200
-1,200
Recoveries of amounts previously written off
39
39
Foreign exchange and other movements
-28
-42
-226
-297
Closing balance at 31 December 2020
841,562
581
61,981
1,476
13,398
3,797
916,942
5,854
1 At the end of December 2020, the gross carrying amounts included loans and advances to central banks (€
109.2
 
billion), loans and advances to banks (€
25.4
 
billion), financial assets at FVOCI (€
34.0
 
billion), securities at amortised cost (€
50.6
 
billion), loans and advances to customers
(€
599.7
 
billion) and contingent liabilities (credit replacements) in scope of IFRS 9 (€
118.4
 
billion) and excludes receivables related to securities in reverse repurchase transaction
 
(€
-6.4
 
billion), cash collateral in respect of derivatives (€
-8.3
 
billion), the value adjustment hedged items (€
-1.0
billion), a receivable that is offset by a liquidity facility (€
-2.2
 
billion), on-demand bank balances (€
-2.2
 
billion) and other differences amounting to €
-0.3
 
billion.
2 Stage 3 Lifetime credit impaired includes €
3
 
million Purchased or Originated Credit Impaired.
3 At the end of December 2020, the stock of provisions included provisions for loans and advances to central banks (€
3
 
million), loans and advances to banks (€
23
 
million), financial assets at FVOCI (€
14
 
million), securities at amortised cost (€
17
 
million), provisions for loans and advances to
customers (€
5,779
 
million) and provisions for contingent liabilities (credit replacements) recorded under Provisions (€
17
 
million).
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
19
Macroeconomic scenarios and sensitivity analysis of key sources of estimation uncertainty
 
(*)
Methodology (*)
Our methodology in relation to the adoption and generation of macroeconomic scenarios
 
is described in this
section. We continue to follow this methodology in generating our probability-weighted ECL, with consideration
of alternative scenarios and management adjustments supplementing this
 
ECL where, in management's opinion,
the consensus forecast does not fully capture the extent of recent credit or economic events. The
macroeconomic scenarios are applicable to the whole ING portfolio in the scope
 
of IFRS9 ECL’s.
Under IFRS 9, ING’s reportable ECL numbers are most sensitive to the forward-looking macroeconomic forecasts
used as model inputs, the probability-weights applied to each
 
of the three scenarios, and the criteria for
identifying a significant increase in credit risk. As such, these crucial
 
components require consultation and
management judgement, and are subject to extensive governance.
Management adjustments can be applied where the impact of the updated macroeconomic
 
scenarios is over-
 
or
under-estimated by the IFRS 9 models. As a result of the economic effects related to Covid-19, estimation
uncertainty and level of management judgement increased resulting in the need for additional
 
management
adjustments.
Baseline scenario (*)
As a baseline for IFRS 9, ING has adopted a market neutral view combining consensus forecasts for economic
variables (GDP,
 
unemployment) with market forwards (for interest rates, exchange rates
 
and oil prices). The
Oxford Economics’ Global Economic Model (OEGEM) is used to complement the consensus with consistent
projections for variables for which there are no consensus estimates available (most notably house prices and –
for some countries - unemployment), to generate alternative scenarios, to convert annual consensus information
to a quarterly frequency and to ensure general consistency of the scenarios. As the baseline
 
scenario is consistent
with the consensus view it can be considered as free from any bias.
 
The relevance and selection of macroeconomic variables is defined by the ECL models
 
under credit risk model
governance. The scenarios are reviewed and challenged by two panels. The first panel consists of economic
experts from Global Markets Research and Risk and Modelling specialists, while the second
 
panel consists of
relevant senior managers.
 
Alternative scenarios and probability weights (*)
Two alternative scenarios are taken into account; an upside and a downside scenario. The alternative scenarios
have to a large extent a technical character as these are based on the forecast errors of the OEGEM.
To understand
 
the baseline level of uncertainty around any forecast, Oxford Economics keeps track of all its
forecast errors of the past 20 years. The distribution of forecast errors for GDP,
 
unemployment, house prices and
share prices is applied to the baseline forecast creating a broad range of alternative outcomes. In addition, to
understand the balance of risks facing the economy in an unbiased way, Oxford Economics runs a survey with
respondents from around the world and across a broad range of industries. In this survey the respondents put
forward their views of key risks. Following the survey results, the distribution of forecast errors (that is being
used for determining the scenarios) may be skewed.
For the downside scenario, ING has chosen for the 90th percentile of that distribution because
 
this corresponds
with how within risk management earnings at risk is defined
 
within the Group. The upside scenario is
represented by the 10th percentile of the distribution. The applicable percentiles of the distribution
 
imply a 20%
probability for each alternative scenario. Consequently, the baseline scenario has a 60% probability weighting.
Please note that, given their technical nature, the downside and upside scenarios
 
are not based on an explicit
specific narrative.
Macroeconomic scenarios applied (*)
The provisions are based on the June 2021 consensus forecasts.
Baseline assumptions (*)
The June 2021 consensus anticipates global output (based
 
on average GDP growth in the 25 for ING most
relevant economies), after declining sharply in 2020 by
3.2
%, to bounce back to
6.0
% expected growth in 2021
and
4.3
% in 2022. For the years thereafter a levelling off to a below
3
% growth rate is being expected. The
consensus reflects that vaccination has picked up strongly in most developed economies allowing most
governments to (further) re-open their economies. For Europe in particular the
 
assumption is that it will turn a
corner in Q2 2021 as the speed of vaccination has picked up decisively and social
 
distancing measures removed
or lessened, thus broadening the global economic recovery. The recovery of economies in Asia-Pacific, in which
countries like China, Japan and Australia were already back at pre-crisis levels in 2020, is expected to continue. In
the US, a stimulus-fuelled economic boom, that already brought back the
 
economy to pre-crisis levels in Q2 2021,
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
20
is expected to continue with growth rates of
6.6
% in 2021 and
4.3
% in 2022. The eurozone may reach pre-crisis
levels only by Q2 2022.
For most countries unemployment is expected to peak in 2020/21 and to gradually decline in
 
the years
thereafter.
 
With the economic recovery expected to continue, unemployment to decrease and interest rates to
remain low (albeit increasing), house prices can be assumed
 
to (continue to) increase.
When compared to the December 2020 consensus forecast, used for the 2020 Annual
 
Report, this quarter’s
forecast assumes a stronger economic recovery. Global GDP is expected to increase by
6.0
% in 2021 (compared
to
5.0
% assumed before) and
4.3
% in 2022 (
3.8
% assumed before). This upward adjustment follows on from a
more effective than expected roll-out of vaccination programs and generally better than expected realizations.
Alternative scenarios and risks (*)
Although vaccination against Covid-19 progresses swiftly in many countries, uncertainty surrounding the
forecasts remain larger than usual, reflecting continued uncertainty around the development and impact of the
pandemic. In 2020, the dispersion of the alternative scenarios has
 
been widened to reflect the general increase
of uncertainty.
Specifically, the forecast bandwidths projected for the end of the forecast horizon has been applied to the near
term as well. As the forecast-error distributions widen over time, this means that the distributions became
 
wider
in the near-term and thus allowed for a wider range of possible outcomes. Meanwhile,
 
at the end of the scenario
horizon they remained unchanged and hence comparable to scenarios generated prior to the pandemic.
However, experience from 2020 shows that the economic harm from lockdowns has diminished over time.
Economies have become better at operating with lockdown restrictions in place (measures became more tailored
and businesses more prepared). Oxford Economics’ research shows that the harm from lockdowns has halved
from what it was in the first half of 2020. Following on from this, in the current scenarios the
 
above mentioned
overlay to the near-term dispersion has been halved while the downward skew following on from the outcomes
of Oxford Economics’ Global Risk Survey has been maintained. As a result from this adjustment, the
 
near-term
dispersion of the forward-looking distributions (from which the alternative scenarios are being derived)
 
remains
larger than in normal times, but it now also reflects the adaptability of
 
economies to the pandemic.
 
The upside scenario – though technical in nature – for most countries implies a quick
 
return of output to its pre-
coronavirus baseline forecast and more positive medium-term prospects than envisaged in the baseline scenario.
In this scenario unemployment rates quickly fall back from their peaks.
The downside scenario, while being equally technical in
 
nature, results in a renewed global downturn in the near-
term. The downside scenario reflects the risk of the coronavirus pandemic not only
 
continuing to pose significant
risks to the near-term outlook but also of leaving longer-lasting scars on the supply
 
side of economies (faster
private sector de-leveraging, austerity measures from governments to reduce overall debt, weaker productivity
growth).
Management adjustments applied (*)
In times of volatility and uncertainty where portfolio quality and the economic
 
environment are changing rapidly,
models alone may not be able to accurately predict losses. In these cases management adjustments
 
can be
applied to appropriately reflect ECL. Management adjustments can also be applied where the impact of
 
the
updated macroeconomic scenarios is over-
 
or under-estimated by the IFRS 9 models.
An overlay of €
296
 
million was taken in June 2021 (31 December 2020: €
394
 
million) because of time lags in
defaults occurring in this crisis, as a result of support programmes, while GDP growth
 
forecasts were improving
as more favourable 2021 GDP growth forecasts (and subsequent years) are now being taken into account in the
models. As it is expected that additional defaults as a result of the crisis
 
will still come in, the €
296
 
million overlay
was calculated using a scenario with a time lag between GDP growth forecasts deteriorating and defaults
occurring.
Looking forward, it is expected that the phasing out of the Covid-19 related government support
 
measures, such
as Payment Holidays, tax deferrals or subsidies, in the course of 2021 could lead to more business insolvencies
and unemployment. This could lead to more clients that have currently taken payment holidays or benefited
from other support measures getting into financial difficulties and to higher levels of defaults.
 
To the extent
 
ING believes that the elevated risk related to government support measures is not yet covered in
the IFRS 9 models, a management adjustment has been recognised. This management
 
adjustment has been
recognised for SME and mid-corporate portfolios as these portfolios are considered to be most at risk as having
the highest percentage of customers that requested for payment holidays or include the sectors most dependent
on the government support measures compared to other portfolios. As at 30 June 2021 ING has
 
recognised a
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
21
management adjustment of €
99
 
million in the Netherlands (31 December
 
2020: €
85
 
million) and €
146
 
million in
Belgium (31 December 2020: €
131
 
million) as they are the largest SME portfolios and not significantly impacted
by macroeconomic forecasts updates. Furthermore, a management adjustment of €
17
 
million (31 December
2020: €
28
 
million) has been recognised in Australia for the mortgage portfolio which is also a portfolio where
relative many payment holidays are granted and which is considered at risk.
Given positive developments among
 
which the increase in oil price, the management
 
adjustment for the
upstream oil book of €
25
 
million as at 31 December 2020 has been released in the
 
first 6 months of 2021,
however a new €
39
 
million management adjustment for the Acquisition Finance book
 
has been recognised, given
higher risk in the book due to the leveraged nature of the book.
Analysis on sensitivity (*)
The table below presents the analysis on the sensitivity of key forward-looking macroeconomic inputs used in
 
the
ECL collective-assessment modelling process and the probability-weights applied to each of the three scenarios.
The countries included in the analysis are the most significant geographic regions, in terms of both
 
gross
contribution to reportable ECL, and sensitivity of ECL to forward-looking macroeconomics. Accordingly, ING
considers these portfolios to present the most significant risk of a material change to the carrying amount
 
of
financial assets within the next financial year. ING also observes that, in general, the Wholesale Banking business
is more sensitive to the impact of forward-looking macroeconomic scenarios.
The purpose of the sensitivity analysis is to enable the
 
reader to understand the extent of the impact on model
based reportable ECL from the upside and downside scenario. The table does not
 
include any management
adjustments, except for the overlay for time lag in defaults of €
296
 
million as at 30 June 2021.
In the table below the Real GDP is presented in percentage year-on-year change, the unemployment in
percentage of total labour force and the house price index (HPI) in percentage year-on year change.
While the table does give a high-level indication of the sensitivity of
 
the outputs to the different scenarios, it does
not provide insight into the interdependencies and correlations between different macroeconomic variable
inputs. On total ING level, the unweighted ECL for all collective provisioned clients in the upside scenario was
2,757
 
million, in the baseline scenario €
2,933
 
million and in the downside scenario €
3,307
 
million compared to
2,973
 
reportable collective provisions currently accounted for (including time lag overlay, excluding other
management adjustments).
When compared to the sensitivity analysis of 2020 the macroeconomic inputs
 
are different, as macroeconomic
forecasts have improved since December 2020. Furthermore the dispersion of the up-
 
and downside scenario
around the baseline scenario has been reduced, reflecting the decreased uncertainty
 
related to the impact of
Covid-19.
The following table shows the sensitivity of the ECL figures to a change in macroeconomic
 
forecasts, as it shows
also the unweighted ECL as calculated before applying the scenario probabilities.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
22
Sensitivity analysis as at 30 June 2021
 
(*)
2021
2022
2023
Un-weighted
ECL (Eur mln)
Probability-
weighting
Reportable ECL
(Eur mln)
1
Netherlands
Upside scenario
Real GDP
3.3
4.5
3.2
341
20
%
382
Unemployment
4.0
4.0
3.2
HPI
11.0
16.3
4.6
Baseline Scenario
 
Real GDP
2.6
3.2
1.9
374
60
%
Unemployment
4.8
4.8
4.7
HPI
7.9
2.6
2.5
Downside scenario
Real GDP
0.1
0.6
1.0
448
20
%
Unemployment
6.1
7.1
7.7
HPI
4.6
-12.6
-0.4
Belgium
Real GDP
4.9
4.8
2.6
486
20
%
511
Unemployment
6.4
6.0
5.5
HPI
2.7
2.6
3.5
Baseline Scenario
 
Real GDP
4.2
3.5
2.2
507
60
%
Unemployment
7.0
6.4
6.2
HPI
1.9
1.6
2.6
Downside scenario
Real GDP
2.6
1.4
1.7
550
20
%
Unemployment
8.2
8.5
8.5
HPI
1.1
-0.1
1.7
Germany
Upside scenario
Real GDP
4.5
5.9
1.9
517
20
%
543
Unemployment
3.3
2.7
2.0
HPI
10.6
6.8
4.0
Baseline Scenario
 
Real GDP
3.3
4.1
1.5
540
60
%
Unemployment
4.2
3.8
3.6
HPI
9.4
3.1
0.7
Downside scenario
Real GDP
1.3
1.0
0.2
580
20
%
Unemployment
5.3
5.4
5.5
HPI
7.9
-1.5
-2.9
United States
Upside scenario
Real GDP
8.2
5.3
3.0
86
20
%
115
Unemployment
4.3
2.8
2.0
HPI
11.6
8.7
9.9
Baseline Scenario
 
Real GDP
6.6
4.3
2.3
107
60
%
Unemployment
4.7
3.8
3.6
HPI
11.1
4.9
4.1
Downside scenario
Real GDP
4.4
1.2
0.7
167
20
%
Unemployment
6.7
6.7
7.5
HPI
10.2
-0.1
-2.3
1 Sensitivity does only include the effect of time lag overlay, other management adjustments are
 
excluded.
 
Sensitivity analysis as at 31 December 2020
 
(*)
2021
2022
2023
Un-weighted
ECL (Eur mln)
Probability-
weighting
Reportable ECL
(Eur mln)
1
Netherlands
Upside scenario
Real GDP
5.3
3.3
2.8
383
20
%
468
Unemployment
5.1
3.9
3.0
HPI
8.1
6.3
4.7
Baseline Scenario
 
Real GDP
2.8
2.9
1.9
441
60
%
Unemployment
5.8
5.2
4.7
HPI
-1.9
-1.6
4.5
Downside scenario
Real GDP
-4.9
4.8
1.4
636
20
%
Unemployment
7.7
7.8
7.9
HPI
-12.3
-11.0
4.3
Belgium
Real GDP
6.9
3.3
2.4
494
20
%
559
Unemployment
7.3
6.2
5.8
HPI
-0.2
4.2
4.8
Baseline Scenario
 
Real GDP
4.5
3.3
2.3
540
60
%
Unemployment
7.5
6.3
6.3
HPI
-1.7
3.5
3.8
Downside scenario
Real GDP
-0.4
4.0
2.2
681
20
%
Unemployment
9.4
9.1
8.8
HPI
-3.6
2.5
2.9
Germany
Upside scenario
Real GDP
7.6
3.3
1.5
504
20
%
558
Unemployment
3.0
2.2
1.8
HPI
3.5
8.3
6.6
Baseline Scenario
 
Real GDP
3.9
3.4
1.6
541
60
%
Unemployment
4.1
3.5
3.5
HPI
0.4
4.8
3.1
Downside scenario
Real GDP
-2.4
3.5
1.3
662
20
%
Unemployment
5.6
5.3
5.6
HPI
-3.5
0.8
-0.9
United States
Upside scenario
Real GDP
5.6
4.1
3.8
93
20
%
189
Unemployment
5.0
3.0
1.9
HPI
6.2
9.4
9.3
Baseline Scenario
 
Real GDP
4.0
3.2
2.5
134
60
%
Unemployment
6.0
4.7
4.1
HPI
4.3
4.1
4.0
Downside scenario
Real GDP
-6.3
6.8
1.9
448
20
%
Unemployment
8.5
7.9
7.6
HPI
1.2
-1.9
-2.3
1 Sensitivity does only include the effect of time lag overlay, other management adjustments are
 
excluded.
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
23
Criteria for identifying a significant increase in credit risk (*)
All assets and off-balance sheet items that are in scope of IFRS 9 impairment
 
and which are subject to collective
ECL assessment are allocated a 12-month ECL if deemed to belong in stage 1, or a lifetime ECL if deemed to
belong in stages 2 and 3. An asset belongs in stage 2 if it is considered to have experienced a significant increase
in credit risk since initial origination or purchase. The stage allocation process involves an asset’s derived scenario
weighted average PD being assessed against a set of PD threshold bandings, which determines the appropriate
staging and ECL. Stage 2 is triggered when either a threshold for absolute change in lifetime PD or relative change
in lifetime PD is hit. The thresholds for the absolute change in lifetime PD vary between
75
bps for Retail
portfolios,
100
bps for Wholesale and
250
bps for SMEs, based on the characteristics of the specific portfolio. We
are however in a transition phase to determine this on a portfolio level, which has been implemented for a
 
few
Turkish and Polish models which already have deviating lifetime PD thresholds. The threshold for the relative
change in lifetime PD is inversely correlated with the PD at origination; the higher the PD at origination, the lower
the threshold. Despite this, the relative threshold is sensitive for investment grade assets while the absolute
threshold primarily affects speculative grade assets. On ING Group level, the total ECL collective-assessment for
performing assets is €
1,418
 
million (2020: €
1,678
 
million) (without taking management adjustments other than
time lag overlay into account).
The setting of PD threshold bandings requires management judgement, and is a key source of estimation
uncertainty. To
 
demonstrate the sensitivity of the ECL to these PD thresholds bandings,
 
analysis was run on all
collectively-assessed assets, which assumed all assets (stage 1 and 2) were below the threshold, and
 
apportioned
a 12-month ECL. On the same asset base, analysis was run
 
which assumed all performing assets were above the
threshold, and apportioned a lifetime ECL. This gave rise to hypothetical collective-assessment ECLs of €
989
million (2020: €
1,242
 
million) and €
2,665
 
million (2020: €
3,552
 
million) respectively. Please note that in this
analysis all other ECL risk parameters (except for the stage) were kept equal.
It should be noted that the lifetime PD thresholds are not the only drivers of stage allocation. An asset can
change stages as a result of being in arrears, being on a Watch List or being forborne, among other triggers. Refer
to section 1.7.8 of Note 1 ‘Basis of preparation and accounting policies’ in the
 
Annual Report ING Group for the
year ended December 31, 2020 for an exhaustive list. Furthermore, this analysis is
 
rudimentary in that other
parameters would change when an asset changes stages.
Market risk in banking books (*)
IBOR transition (*)
Interbank offered rates, such as EURIBOR and LIBOR, are widely used benchmarks to set interest rates across a
broad range of financial products and contracts. In line with the recommendations from the Financial Stability
Board, a fundamental review of the major interest rates benchmarks has been undertaken. For the eurozone,
this led to a reform of the EURIBOR benchmark rate and the development of €STR as the recommended
 
nearly
risk-free-rate (RFR) to replace EONIA. For LIBOR benchmarks, the reform will include replacing current LIBOR
rates with alternative, nearly risk-free rates.
 
The US and UK RFR working groups have recommended SOFR and
SONIA as the replacement rates for USD and GBP LIBOR respectively. This transition process is at different stages
and progressing at different speeds, across several major currencies.
 
The reform of EURIBOR was completed in 2019 and consisted of a change to the underlying calculation
methodology. The Belgian Financial Services and Markets Authority has granted authorisation with respect to
EURIBOR under the EU Benchmarks Regulation. This allows market participants to continue to use EURIBOR
 
for
both existing and new contracts.
 
In addition, the Working Group on Euro Risk-Free Rates has recently completed
 
its work on developing recommended fallbacks for EURIBOR contracts based on €STR.
 
It is expected that these
recommendations will be used by the industry to improve fallback language for both new and existing EURIBOR
contracts.
EONIA will cease to be published on 3 January 2022 and
 
cannot be used in any contracts that may be outstanding
at that time. The transition of existing contracts and products that rely on EONIA is ongoing. EONIA and €STR are
both overnight rates and the spread between them was established and fixed in 2019 so this transition is
considered less complex than that for LIBOR. ING has transitioned a large number of
 
EONIA dependent current
accounts in the course of 2021. Clearing houses transitioned EUR cleared derivatives to €STR discounting
 
in July
2020, leaving the task of processing similar changes to our bilateral arrangements. A key challenge to complete
this transition is obtaining active engagement from our clients, which is also noted by other
 
financial institutions
and hence subject to discussion, to identify possible
 
actions, in the Working Group on Euro RFRs.
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
24
The administrator of LIBOR confirmed on 5 March 2021 its plans for the cessation of most LIBOR
 
rates at the end
of 2021, with an 18 month extended period of publication for the most commonly
 
used USD LIBOR tenors.
 
The
extended timeline for USD LIBOR is only intended to support existing USD products, as the expectation from U.S.
and other key non-U.S. Regulatory Agencies is that USD LIBOR should not be used after the
 
end of 2021 for new
contracts.
 
This extension is seen as a welcome step, and allows the industry time to
 
shift some focus onto the
other LIBOR rates in 2021.
 
Hence in 2021 ING will focus on conducting new business
 
using the recommended
alternative rates and transitioning existing GBP/CHF/JPY
 
LIBOR referenced cash instruments (e.g. loans, bonds)
and derivatives. This aligns with our increasing ability to offer RFR products and for example we have already
started participating/arranging SONIA based loans.
The financial sector has issued a number of interim
 
targets, guidance papers and other initiatives to help phase in
key components of this transition. For example significant progress has been made to address deficiencies in
derivative fallback clauses. ISDA has issued an IBOR fallback supplement to help ensure clear
 
fallback rates will
apply on the discontinuation of certain key IBORs. From the effective date of 25 January 2021, all new derivatives
that reference these ISDA definitions
 
automatically include these updated fallbacks. The Group and many other
parties have also adhered to a protocol to implement these fallbacks into derivative contracts that were entered
into before the effective date. If both counterparties adhere to the protocol, these updated fallbacks are
automatically incorporated into existing derivative contracts. For loans, various recommendations have been
made to help drive consistent inclusion of robust fallbacks and/or rate switch mechanisms for new contracts.
These industry recommendations are incorporated into our contract templates used for new lending.
Public authorities have also recognised that certain LIBOR contracts do not contain provisions for any
alternatives, contain inappropriate alternatives, or cannot be renegotiated or amended prior to the expected
cessation of LIBOR. In response, the European Commission
 
has implemented legislation that gives the
Commission the power to replace critical benchmarks if their termination would significantly
 
disrupt or otherwise
affect the functioning of the financial markets in the EU. In addition, the UK government has granted additional
powers to the FCA to enable the temporary publication of a ‘’synthetic’’ LIBOR using a different methodology and
inputs, that could be used to reduce the disruption to any holders of tough legacy contracts. However, there is no
certainty as to the conditions the FCA will apply when exercising these powers and the FCA has consequently
encouraged users of LIBOR to renegotiate or amend as many contracts as possible before cessation of the
relevant LIBOR.
 
ING Group has significant exposures to IBORs on its financial instruments that will be
 
reformed as part of this
market-wide initiative. The potential discontinuation of interest rate benchmarks, or changes in the methodology
or manner of administration of any benchmark, could result in a number of
 
risks for ING Group, its customers,
and the financial services industry more widely. These risks include legal risks in relation to any required changes
to documentation for new and existing transactions. Financial risks (predominantly limited to interest rate risk)
may also arise from any changes in the valuation of financial instruments linked to such benchmarks and
declining liquidity may impact a contract directly or the ability to hedge the risks in
 
that contract. Changes in
valuation, interest calculation methodology or documentation may also result in complaints or litigation. The
Group is also exposed to operational risks or may incur additional costs due to the requirement to adapt IT
systems, trade reporting infrastructure and operational processes. Conduct risk is also relevant in relation to
communications and transition activities with clients or other parties
 
during the transition period.
 
For example,
the renegotiation of loan contracts requires active engagement from both parties or multiple parties in the
 
case
of syndicated loans, which is seen as one of the key challenges and may lead to negotiations and the
 
required
contractual updates occurring later than planned and concentrated in a period close to actual cessation.
 
ING
continues to reach out to impacted clients in order to best support the relevant industry timelines and regulatory
guidelines, many of which are reliant on customer preferences and readiness.
The ING IBOR programme has a robust governance in place, with progress being tracked by business line steering
committees reporting into a central IBOR steering committee. The programme assesses and coordinates the
actions necessary to manage the required changes to internal processes and systems, including pricing,
 
risk
management, legal documentation, hedge arrangements, as well as the impact on our customers. ING continues
to monitor market developments, and the outcome of several remaining uncertainties such as the use and
availability of term rates, to anticipate the impact on the program, our customers and any related risks.
As at 30 June 2021 approximately EUR
41
 
billion (31 December 2020: EUR
39
 
billion) of non-derivative financial
assets and approximately EUR
2
 
billion (31 December 2020: EUR
5
 
billion) of non-derivative liabilities have yet to
transition to alternative benchmark rates. This represents approximately
15
 
thousand contracts. In addition, ING
had as at 30 June 2021 approximately EUR
20
 
billion of committed undrawn credit facilities linked to benchmark
rates that have yet to transition.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
25
The tables below summarize these approximate exposures by significant benchmark rate and excludes exposures
that will expire before transition is required. For all rates except USD LIBOR this has been taken as 31 December
2021. For USD LIBOR 30 June 2023 has been taken as the benchmark
 
will be available to support existing
contracts until that time. Comparatives for USD LIBOR have been updated to reflect this as well.
 
Non derivative Financial instruments
 
to transition to alternative benchmarks
 
(*)
30 June 2021
in EUR million
Financial Assets non-
derivative
Financial Liabilities
 
non-
derivative
Off balance sheet
commitments
Carrying value
(in EUR mln)
Carrying value
(in EUR mln)
Nominal value
(in EUR mln)
By benchmark rate
GBP LIBOR
6,825
424
3,798
USD LIBOR
33,703
1,459
12,445
CHF LIBOR
243
50
404
JPY LIBOR
225
33
136
EUR LIBOR
200
2,808
EONIA
344
39
Total
41,196
2,310
19,630
Non derivative Financial instruments
 
to transition to alternative benchmarks
 
(*)
31 December 2020
in EUR million
Financial Assets non-
derivative
Financial Liabilities
 
non-
derivative
Off balance sheet
commitments
Carrying value
(in EUR mln)
Carrying value
(in EUR mln)
Nominal value
(in EUR mln)
By benchmark rate
GBP LIBOR
6,912
259
3,732
USD LIBOR
30,959
3,796
9,376
CHF LIBOR
345
42
321
JPY LIBOR
225
41
79
EUR LIBOR
422
8
2,564
EONIA
100
728
39
Total
38,963
4,873
16,111
As at 30 June 2021 approximately EUR
538
 
billion derivatives notional exposures linked to benchmark rates have
yet to transition. The majority of derivatives are transacted with clearing houses which will transition
 
through a
standardized exercise in December 2021 (except USD LIBOR). For not centrally cleared derivatives the main
transition will occur via ISDA IBOR fallback protocol at the relevant IBOR cessation date.
 
Comparatives have been
updated to improve consistency and comparability with the current period
 
disclosure.
Derivative Financial instruments
 
to transition to alternative
 
benchmarks (*)
30 June 2021
31 December 2020
in EUR million
Nominal value
(in EUR mln)
Nominal value
 
(in EUR mln)
By benchmark rate
1
GBP LIBOR
31,045
27,031
USD LIBOR
369,056
355,066
CHF LIBOR
12,308
9,710
JPY LIBOR
92,874
87,057
EONIA
32,730
29,593
Total
538,013
508,457
1 For cross currency swaps all legs of the swap are included that are linked to a main IBOR that is significant to ING Group.
The table above does not include EURIBOR exposures as the reformed EURIBOR
 
is compliant with the EU
Benchmarks Regulation and there are no plans to discontinue the rate.
ING Group also has exposure to interest rate benchmark reform in respect of its cash collateral balances across
some of its Credit Support Annex agreements. This exposure is not included
 
within the table above.
Given that IBOR reform may have various accounting implications, the International Accounting Standards Board
(IASB) has undertaken a two phase project:
 
Phase 1 addresses those issues that affect financial reporting before the replacement of an existing
benchmark. Phase 1 amendments to IFRS were issued by the IASB in
 
2019 and were early adopted by ING
Group in the same year. This allowed and still continues to allow ING to apply a set of temporary exceptions
to continue hedge accounting even when there is uncertainty about contractual cash flows arising from the
reform. Under these temporary exceptions, interbank offered rates are assumed to continue unaltered for
the purposes of hedge accounting until such time as the
 
uncertainty is resolved.
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
26
Phase 2 focuses on issues that may affect financial reporting when the existing benchmark rate is reformed
or replaced. Phase 2 amendments to IFRS were issued by the IASB in
 
2020 and became effective in 2021.
Phase 2 amendments to IFRS relate mainly to accounting for changes in the basis for determining the
contractual cash flows of financial assets and liabilities due to the IBOR reform and impact on hedge
accounting when an existing benchmark rate is reformed or replaced with an alternative risk free rate. Refer
to section 1.4.1 of Note 1 ‘Basis of preparation and accounting policies’ of
 
the financial statements.
As explained above, Phase 1 and Phase 2 IBOR amendments
 
to IFRS, amongst other changes, provide specific
hedge accounting reliefs that allow hedge accounting relationships to continue when IBOR Reform is ongoing.
Phase 1 reliefs cease when uncertainty arising from IBOR Reform is no longer present with respect to the timing
and amount of the IBOR-based cash flows of the relevant instruments. Although
 
the administrator of LIBOR
confirmed on 5 March 2021 its plans for the cessation of most LIBOR rates, there is still uncertainty with respect
to the timing of the IBOR transition as well as the transition strategy for individual hedged items and/or hedging
instruments. It is ING Group’s policy to cease to apply Phase 1 reliefs when the applicable contract (either
hedging instrument or hedged item) are actually modified.
 
As a result, the applicable Phase 1 reliefs will continue
to apply until the relevant contract is modified. At that point in time, Phase 2 reliefs will become applicable.
Other risks and uncertainties
Because we are a financial services company conducting business
 
on a global basis, our revenues and earnings
are affected by the volatility and strength of the economic, business, liquidity, funding and capital markets
environments specific to the geographic regions in which we conduct business. The ongoing
 
turbulence and
volatility of such factors have adversely affected, and may continue to adversely affect, the profitability,
 
solvency
and liquidity of our business.
 
Factors such as effects of the Covid-19 pandemic, consequences of the United Kingdom`s withdrawal from the
European Union, interest rates, securities prices, credit ratings, credit spreads, liquidity spreads, exchange rates,
discontinuation of or changes to ‘benchmark’ indices, consumer spending,
 
changes in client behaviour, business
investment, real estate values and private equity valuations, government spending, inflation or deflation, the
volatility and strength of the capital markets, operational risks, political events and trends, non-compliance with
(or changes) in laws and regulations, climate change, terrorism, as well as inability to protect our intellectual
property and infringement claims by third parties, to achieve our strategy or to retain key personnel may all
impact the business and economic environment and, ultimately, our solvency, liquidity and the amount and
profitability of business we conduct in a specific geographic region.
 
Additional risks of which ING is not presently aware, or that are currently viewed as less
 
material than the risks
described above, could also affect the business operations of ING and have a material adverse effect on ING’s
business activities, financial condition, results of operations
 
and prospects. For more information on risks, please
refer to “Other information and appendices - Risk Factors” in the Annual Report ING Group for the year ended
December 31, 2020."
Developments on KYC
 
In the first half year of 2021, the Risk Committee and the Supervisory
 
Board continued to focus on the progress in
the bank-wide Know Your Customer Enhancement Programme and in the ongoing day-to-day KYC operations.
The KYC Enhancement Programme encompasses all client segments in all ING business
 
units. The programme
consisted of three parts: (a) look-back analysis on past deficiencies in post-transaction monitoring, which is
completed. The look-back analysis consisted of screening of transactions executed in the past and following
reporting processes where applicable; (b) enhancement of customer due diligence
 
files with the aim to document
sufficiently the knowledge the bank has about its clients in
 
line with past and new requirements; (c) structural
solutions that should support getting sustainably better in addressing Financial Economic Crime
 
(FEC)/Anti
Money Laundering (AML) risks in our portfolio and complying
 
with laws and regulations. The structural solutions
are structured in various workstreams and range from Policy and Behavioural deliverables to Globally
standardized Technology
 
solutions.
 
In the first half-year 2021, ING continued to make progress in executing the Global KYC Enhancement Program.
Key achievements in the past months include among others:
The completion of the global roll out of the new solution
 
for continuous Adverse Media Screening to enable
ING to better identify customers involved in criminal activity;
The Global KYC Innovation Committee was established to centrally steer and prioritise all Innovation
initiatives in the KYC area in ING;
The Retail KYC Committee was established [replacing earlier C&G and Market Leaders committees] covering
all Retail and Business Banking customers to better address existing inefficiencies in processes, approaches,
tooling and decision making across the business lines;
The adoption of ING’s 2021 Global KYC RAS, which includes an increased number of inclusions
 
now covering
all functional KYC areas; and
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
27
Behavioural Risk Management continued with Behavioural Risk follow-up measurements and targeted
interventions, further strengthening the awareness on behavioural risk in the organization.
ING also completed the re-planning of the workstream related to the roll out of the Global bank-wide KYC case
management system, resulting in prolonged timelines. ING continues the process of executing its Global KYC
Enhancement Program, while balancing with the increasing ongoing
 
day-to-day KYC operations.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
28
Condensed consolidated statement
 
of financial position
in EUR million
30
 
June
 
2021
31
December
2020
30
 
June
 
2021
31
December
2020
Assets
Liabilities
Cash and balances with central banks
121,331
111,087
Deposits from banks
 
7
89,134
78,098
Loans and advances to banks
26,198
25,364
Customer deposits
620,564
609,517
Financial assets at fair value through profit or loss
 
2
121,402
103,370
Financial liabilities at fair value through profit or loss
 
8
87,141
82,781
Financial assets at fair value through other comprehensive income
 
3
33,016
35,895
Current tax liabilities
290
342
Securities at amortised cost
49,467
50,587
Deferred tax liabilities
356
343
Loans and advances to customers
 
4
607,777
593,970
Provisions
756
691
Investments in associates and joint ventures
 
5
1,461
1,475
Other liabilities
13,652
11,609
Property and equipment
2,631
2,841
Liabilities held for sale
 
6
2,243
Intangible assets
1,315
1,394
Debt securities in issue
 
9
91,840
82,065
Current tax assets
679
419
Subordinated loans
 
10
14,791
15,805
Deferred tax assets
1,352
1,596
Total liabilities
920,767
881,250
Other assets
7,743
5,893
Assets held for sale
 
6
1,278
Equity
 
11
Share capital and share premium
17,144
17,128
Other reserves
1,870
2,342
Retained earnings
34,882
32,149
Shareholders’ equity (parent)
53,896
51,619
Non-controlling interests
987
1,022
Total equity
54,883
52,640
Total assets
975,650
933,891
Total liabilities and equity
975,650
933,891
References relate to the accompanying notes. These are an integral part of the Condensed consolidated Interim
financial statements.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
29
Condensed consolidated statement
 
of profit or loss
for the periods ended 30 June
6 month period
1 January to 30 June
1 January to 30 June
in EUR million
2021
2020
2021
2020
Continuing operations
Interest income using effective interest
 
rate method
9,313
10,935
Addition to loan loss provisions
 
4
131
1,998
Other interest income
1,368
1,026
Staff expenses
 
2,938
2,923
Total interest
 
income
 
10,680
11,962
Other operating expenses
 
15
2,621
2,703
Total expenses
 
5,691
7,623
Interest expense using effective interest
 
rate method
-2,534
-4,160
Other interest expense
-1,125
-925
Result before tax from continuing operations
4,484
1,065
Total interest
 
expense
 
-3,659
-5,085
Taxation
 
1,265
438
Net interest income
 
12
7,021
6,877
Net result from continuing operations
3,219
626
Net fee and commission income
 
13
1,710
1,506
Valuation results and net trading income
 
1,212
-4
Investment income
 
49
40
Net result (before non-controlling interests)
3,219
626
Other income
 
14
184
269
Net result attributable to Non-controlling interests
59
36
Total income
10,175
8,688
Net result attributable to shareholders of the parent
3,161
591
in EUR
Earnings per ordinary share
 
16
Basic earnings per ordinary share
0.81
0.15
Diluted earnings per ordinary share
0.81
0.15
Earnings per ordinary share from continuing operations
 
16
Basic earnings per ordinary share from continuing operations
0.81
0.15
Diluted earnings per ordinary share from continuing operations
0.81
0.15
References relate to the accompanying notes. These are an integral part of the Condensed consolidated Interim
financial statements.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
30
Condensed consolidated statement
 
of comprehensive income
6 month period
1 January to 30 June
in EUR million
2021
2020
Net result (before non-controlling interests)
3,219
626
Other comprehensive income
Items that will not be reclassified to the statement of profit or loss:
Realised and unrealised revaluations property in own use
-3
11
Remeasurement of the net defined benefit asset/liability
 
29
84
Net change in fair value of equity instruments at FVOCI
90
-311
Change in fair value of own credit risk of financial liabilities at FVPL
17
11
Items that may subsequently be reclassified to the statement of
 
profit or loss:
Net change in fair value of debt instruments at FVOCI
-108
-81
Realised gains/losses on debt instruments at FVOCI reclassified to the statement
 
of profit or loss
-30
-27
Changes in cash flow hedge reserve
-673
644
Exchange rate differences
158
-691
Share of other comprehensive income of associates and joint ventures and other income
-2
2
Total comprehensive
 
income
2,698
268
Comprehensive income attributable to:
Non-controlling interests
-31
134
Equity holders of the parent
2,730
135
2,698
268
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
31
Condensed consolidated statement
 
of changes in equity
 
in EUR million
Share capital
and share
premium
Other
reserves
Retained
earnings
Shareholders'
equity (parent)
Non-
controlling
interests
Total
equity
Balance as at 31 December 2020
17,128
2,342
32,149
51,619
1,022
52,640
Net change in fair value of equity instruments at fair value through other comprehensive
 
income
89
0
89
1
90
Net change in fair value of debt instruments at fair value through
 
other comprehensive income
-106
-106
-1
-108
Realised gains/losses on debt instruments at fair value through other
 
comprehensive income reclassified to the statement of profit
 
or loss
-30
-30
-0
-30
Changes in cash flow hedge reserve
-577
-577
-96
-673
Realised and unrealised revaluations property in own use
-6
3
-3
-0
-3
Remeasurement of the net defined benefit asset/liability
 
29
29
29
Exchange rate differences and other
151
151
6
158
Share of other comprehensive income of associates and joint ventures and other income
-37
35
-2
-2
Change in fair value of own credit risk of financial liabilities at fair value through profit
 
or loss
17
17
17
Total amount
 
recognised directly in other comprehensive income net of tax
-469
38
-431
-90
-521
Net result
3,161
3,161
59
3,219
Total comprehensive
 
income net of tax
-469
3,198
2,730
-31
2,698
Dividends
 
-468
-468
-4
-472
Changes in treasury shares
-4
-4
-4
Employee stock option and share plans
16
3
19
0
19
Balance as at 30 June 2021
17,144
1,870
34,882
53,896
987
54,883
Changes in individual Reserve components are presented in Note 11 ‘Equity’.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
32
Condensed consolidated statement
 
of changes in equity - continued
in EUR million
Share
capital and
share
premium
Other
reserves
Retained
earnings
Share-
holders'
equity
(parent)
Non-
controlling
interests
Total
equity
Balance as at 31 December 2019
17,117
4,013
29,866
50,996
893
51,889
Net change in fair value of equity instruments at fair value through other comprehensive
 
income
 
-310
-2
-312
0
-311
Net change in fair value of debt instruments at fair value through
 
other comprehensive income
 
-76
-76
-5
-81
Realised gains/losses on debt instruments at fair value through other
 
comprehensive income reclassified to the statement of profit
 
or loss
-27
-27
-1
-27
Changes in cash flow hedge reserve
501
501
144
644
Realised and unrealised revaluations property in own use
9
2
11
0
11
Remeasurement of the net defined benefit asset/liability
84
84
84
Exchange rate differences and other
-650
-650
-41
-691
Share of other comprehensive income of associates and joint ventures and other income
54
-52
2
2
Change in fair value of own credit risk of financial liabilities at fair value through profit
 
or loss
11
11
11
Total amount
 
recognised directly in other comprehensive income net of tax
-404
-52
-456
98
-358
Net result
591
591
36
626
Total comprehensive
 
income net of tax
-404
539
135
134
268
Dividends
 
-3
-3
Changes in treasury shares
6
6
6
Employee stock option and share plans
11
1
12
0
12
Changes in the composition of the group and other changes
-1
-1
Balance as at 30 June 2020
17,128
3,616
30,406
51,149
1,022
52,171
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
33
Condensed consolidated statement
 
of cash flows
1 January to 30 June
1 January to 30 June
in EUR million
2021
2020
2021
2020
Cash flows from operating activities
 
Disposals and redemptions:
– Associates and joint ventures
37
12
Result before tax
4,484
1,065
- Financial assets at fair value through other comprehensive
income
11,802
8,523
Adjusted for:
– Depreciation and amortisation
418
402
- Securities at amortised cost
26,185
11,547
– Addition to loan loss provisions
131
1,998
– Property and equipment
9
4
– Other non-cash items in Result before tax
-624
1,285
– Other investments
0
8
Taxation
 
paid
-1,107
-1,149
Net cash flow from/(used in) investing activities
 
3,253
-9,627
Changes in:
 
Net change in Loans and advances to/from banks, not
available/payable on demand
7,944
51,912
 
Net change in Trading assets and Trading
 
liabilities
-5,159
3,208
Cash flows from financing activities
 
Loans and advances to customers
-13,380
-9,865
Proceeds from debt securities
42,208
48,565
 
Customer deposits
13,128
34,416
Repayments of debt securities
-32,233
-46,335
 
Other
-9,028
-5,849
Proceeds from issuance of subordinated loans
491
2,165
Net cash flow from/(used in) operating activities
 
-3,193
77,422
Repayments of subordinated loans
-1,455
-2,608
Repayments of principal portion of lease liabilities
-144
-132
Cash flows from investing activities
Purchase/sale of treasury shares
-4
6
Investments and advances:
- Associates and joint ventures
-31
-10
Dividends paid
-472
-3
- Financial assets at fair value through other comprehensive
income
-9,381
-13,095
Other financing
2
0
- Securities at amortised cost
-25,190
-16,306
Net cash flow from/(used in) financing activities
8,395
1,658
– Property and equipment
-84
-144
– Other investments
-94
-165
Net cash flow
8,455
69,453
Cash and cash equivalents at beginning of year
 
111,566
54,031
Effect of exchange rate
 
changes on cash and cash equivalents
-357
-192
Cash and cash equivalents at end of the reporting period
119,663
123,292
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
34
Condensed consolidated statement
 
of cash flows - continued
Cash and cash equivalents
in EUR million
30
June
2021
30
June
2020
Treasury bills and other eligible bills
39
170
Deposits from banks/Loans and advances to banks
-1,706
4,151
Cash and balances with central banks
121,331
118,971
Cash and cash equivalents at end of the reporting period
119,663
123,292
 
The table below presents the Interest and dividend received and paid.
in EUR million
30
June
2021
30
June
2020
Interest received
10,766
12,287
Interest paid
-4,674
-5,504
6,093
6,784
Dividend received
1
63
23
Dividend paid
-472
-3
 
1
 
Includes dividends received as recognized within Investment Income, from equity securities included in the Financial assets at fair value
through profit or loss, Financial assets at fair value through OCI, and from Investments in associates and joint ventures. Dividend paid and
received from trading positions have been included.
Interest received, interest paid and dividends received are included in operating activities in the Condensed
consolidated statement of cash flows. Dividend paid is included in financing activities
 
in the Condensed
consolidated statement of cash flows.
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
35
Notes to the Condensed consolidated
 
interim financial statements
1
 
Basis of preparation and accounting policies
1.1 Reporting entity and authorisation of the Condensed consolidated interim financial
statements
ING Groep N.V.
 
is a company domiciled in
Amsterdam, the Netherlands
. Commercial Register of Amsterdam,
number 33231073. These Condensed consolidated interim financial
 
statements, as at and for the six month
period ended 30 June 2021, comprise ING Groep N.V. (the Parent
 
company) and its subsidiaries, together
referred to as ING Group. ING Group is a global financial institution with a strong European base, offering a
wide range of retail and wholesale banking services to customers in over
40
 
countries.
 
The ING Group Condensed consolidated interim financial statements, as at and for the six month period ended
30 June 2021, were authorised for issue in accordance with a resolution of
 
the Executive Board on 5 August
2021.
1.2 Basis of preparation of the Condensed consolidated interim financial statements
 
The ING Group Condensed consolidated interim financial statements have been prepared in accordance with
International Accounting Standard 34 ‘ Interim Financial Reporting’. The accounting policies used to prepare
the Condensed consolidated interim financial statements are consistent with International Financial Reporting
Standards as issued by the International Accounting Standards Board (IFRS-IASB) and are consistent with those
set out in the notes to the 2020 Consolidated financial statements as included in the
 
Annual Report on Form
20-F of ING Group except for the adoption of a number of amendments effective in 2021 as set out in
 
Note 1.4
‘Changes to accounting policies’.
The Condensed consolidated interim financial statements should be read in conjunction with
 
ING Group’s 2020
Consolidated financial statements as included in the Form 20-F.
The ING Group Condensed consolidated interim financial statements have been prepared on a going concern
basis.
The Condensed consolidated interim financial statements are presented in euros and rounded to the nearest
million, unless stated otherwise. Amounts may not add up due to rounding.
1.2.1 Presentation of Risk management disclosures
Certain disclosures of the nature and extent of risks related to financial instruments as disclosed in the 2020
ING Group Consolidated financial statements and included in the 2020 ING Group Annual
 
Report on Form 20-F
are updated and take into account Covid-19 developments in the first six months of 2021.
Although these disclosures are included in the ‘Risk management’
 
section, they are an integral part of the ING
Group Condensed consolidated interim financial statements. The disclosures are indicated by the symbol (*).
Chapters, paragraphs, graphs or tables within the risk management section that are indicated with this symbol
in the respective headings or table header are considered to be an integral part of the Condensed
 
consolidated
interim financial statements.
1.2.2 Reconciliation between IFRS-EU and IFRS-IASB
The 2020 ING Group Consolidated financial statements and the 2021 ING Group Condensed
 
consolidated
interim financial statements are prepared in accordance with IFRS-EU. IFRS-EU refers to International Financial
Reporting Standards (‘IFRS’) as adopted by the European Union (EU), including the decisions
 
ING Group made
with regard to the options available under IFRS as adopted by the EU. IFRS-EU differs from IFRS-IASB in respect
of certain paragraphs in IAS 39 ‘Financial Instruments: Recognition and Measurement’
 
regarding hedge
accounting for portfolio hedges of interest rate risk.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
36
Under IFRS-EU, ING Group applies fair value hedge accounting for portfolio hedges of interest rate risk (fair
value macro hedges) in accordance with the EU carve-out version of IAS 39. Under
 
the EU IAS 39 carve-out,
hedge accounting may be applied, in respect of fair value macro hedges, to core deposits and hedge
ineffectiveness is only recognised when the revised estimate of the amount of cash flows in scheduled time
buckets falls below the original designated amount of that bucket and is not recognised when the revised
amount of cash flows in scheduled time buckets is more than the original designated
 
amount. Under IFRS-IASB,
hedge accounting for fair value macro hedges cannot be applied to core deposits and ineffectiveness arises
whenever the revised estimate of the amount of cash flows in scheduled time buckets is either more or less
than the original designated amount of that bucket.
This information is prepared by reversing the hedge accounting impacts that are applied under the EU ‘carve-
out’ version of IAS 39. Financial information under IFRS-IASB accordingly
 
does not take account of the
possibility that had ING Group applied IFRS-IASB as its primary
 
accounting framework it might have applied
alternative hedge strategies where those alternative hedge strategies could have qualified for IFRS-IASB
compliant hedge accounting. These decisions could have resulted in different shareholders’ equity and net
result amounts compared to those indicated in this Condensed consolidated interim financial
 
statements on
Form 6-K.
In the first six months of 2021, interest yield increased resulting in a positive EU IAS39 carve out
 
adjustment
(EUR
956
 
million) while interest yield decreased in 2020 resulting in a negative EU IAS39 carve out adjustment
(EUR
-493
 
million). The impact of the adjustment is mainly
 
reflected in line item ‘Valuation results and net
trading income’ in the statement of profit or loss.
 
A reconciliation of net-result and shareholders’ equity
between IFRS-EU and IFRS-IASB is included below.
 
Reconciliation net result under IFRS-EU and IFRS-IASB
1 January to 30 June
in EUR million
2021
2020
In accordance with IFRS-EU (attributable to the shareholders of
 
the parent)
2,464
969
Adjustment of the EU IAS 39 carve-out
956
-493
Tax effect
 
of the adjustment
1
-260
115
Effect of adjustment after tax
697
-379
In accordance with IFRS-IASB (attributable to the shareholders of the parent)
3,161
591
Non-controlling interests
59
36
In accordance with IFRS-IASB Total
 
net result
3,219
626
1 includes the effect of changes in tax rate.
 
Reconciliation shareholders’ equity under IFRS-EU and IFRS-IASB
in EUR million
30
June
2021
31
December
2020
In accordance with IFRS-EU (attributable to the shareholders of
 
the parent)
56,222
54,637
Adjustment of the EU IAS 39 carve-out
-3,132
-4,081
Tax effect
 
of the adjustment
805
1,063
Effect of adjustment after tax
-2,327
-3,018
Shareholders’ equity
53,896
51,619
Non-controlling interests
987
1,022
In accordance with IFRS-IASB Total
 
Equity
54,883
52,640
 
1.3 Impact of Covid-19
After the outbreak of the Covid-19 pandemic in 2020,
 
various governments issued programs offering guarantee
schemes for borrowers impacted by Covid-19. As at 30 June 2021 ING Group had approximately EUR
2.0
 
billion
of loans outstanding under these programs (31 December 2020: EUR
1.5
 
billion).
 
In Wholesale Banking the main schemes are being
 
offered in the Netherlands (Corporate Finance Guarantee
Scheme (“GO-C”)), in France (state-guarantee scheme Bpifrance) and Germany (guaranteed by KfW).
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
37
In Retail Banking these facilities include in the Netherlands the SME Credit
 
Guarantee Scheme (“BMKB-C”) and
the small credit facility (“Klein Krediet Corona” or KKC) for self-employed individuals.
In 2020 ING Group started an initiative with European Investment Bank to lend nearly EUR
800
 
million on
favorable terms to Dutch small and medium-sized enterprises that are affected by the economic impact of
Covid-19 and loans under this program have been recognized on the balance sheet of ING as from 2021.
Similar facilities are also offered by ING Group in other countries, mainly in Belgium and
 
Poland. ING Belgium
provided in 2020 loans under the state guarantee scheme GS1 which establishes risk sharing
 
between banks
and the government. It applies to new loans to non-financial companies, SME
 
and self-employed persons under
certain conditions. ING Bank Poland signed an agreement with BGK
 
(Polish State Development Bank) to
support clients with individual guarantee schemes, provided by BGK as a collateral (equivalent to a state
guarantee).
Loans that have been originated under the above programs have been recognized on the consolidated
statement of financial position of ING Group. Depending on the scheme,
 
the guarantees received are either
integral or non-integral to the origination of these loans. Following this, the guarantees are either reflected in
the expected credit losses (ECL) associated with these loans or as separate reimbursement asset, respectively.
In either case, such guarantees have a similar impact on the statement of profit or loss and both reduce
 
the
amount presented as ‘addition to loan loss provisions’.
In 2020 governments in almost all countries where ING Retail bank is active adopted measures providing for
payment holidays to private individuals and small business loans. In the six month period
 
ended 30 June 2021
most of these payment holiday programs expired. As at 30 June 2021, approximately
159
 
thousand customers
were granted payment holidays in the context of the Covid-19 pandemic (down from
196
 
thousand as at 31
December 2020 due to reimbursements and prepayments). The total exposure of loans for which a payment
holiday is granted amounts to EUR
17.5
 
billion as at 30 June 2021 (EUR
19.4
 
billion as at 31 December 2020) of
which
96
% has expired.
 
The modification of contractual terms of loans subject to payment holiday arrangements does not
automatically result in derecognition of the financial assets. Where applicable,
 
the carrying amount of the
financial asset has been recalculated as the present value of the renegotiated or modified contractual cash
flows, discounted at the original effective interest rate and a gain or loss was recognized. This did not have a
material impact on the profit or loss statement of ING Group.
 
As a result of the economic effects of Covid-19 estimation uncertainty and level of management judgement
increased compared to before the Covid-19 pandemic in certain areas, such as the impairment assessment
 
of
loan loss provisions (including the need for management adjustments). Please
 
refer to paragraph 1.5
‘Significant judgements and critical accounting estimates and assumptions’.
1.4 Changes to accounting policies and presentation
ING Group has consistently applied its accounting policies to all periods presented in
 
these Condensed
consolidated interim financial statements,
 
except for amendments that became effective in 2021.
1.4.1 Changes in IFRS effective in 2021
The following amended standards became effective in the current reporting period:
Amendments to IFRS 9 ‘Financial Instruments’, IAS 39 ‘Financial Instruments: Recognition and
Measurement’, IFRS 16 ‘Leases’,
 
IFRS 4 ‘Insurance Contracts’ and IFRS 7 ‘Financial Instruments:
Disclosures’: ‘IBOR Reform and its Effects on Financial Reporting – Phase 2’ (issued in August 2020);
Amendments to IFRS 16 ‘Leases’: ‘Covid-19-Related Rent Concessions’ (issued in May 2020).
The IBOR Reform – Phase 2 amendments relate mainly to accounting for changes in the basis for determining
the contractual cash flows of financial assets and liabilities due to the IBOR
 
reform and impact on hedge
accounting when an existing benchmark rate is reformed or replaced with an alternative risk free rate.
Specifically, Phase 2 amendments require that the effective interest rate
 
on debt financial instruments will be
adjusted, and hedge accounting will continue on transition to risk free rates, but only to the extent that the
modifications made to financial instruments are those necessary
 
to implement the IBOR Reform and that the
new basis for calculating cash flows is ‘economically equivalent’ to the previous basis. By applying these
mandatory amendments, ING Group avoids recognising modification gains and losses on
 
debt instruments that
would otherwise be required in the absence of Phase 2 amendments.
 
In addition, ING Group avoids hedge
accounting discontinuations when modifying both hedged items and hedging
 
instruments as a consequence of
the IBOR reform that would otherwise be required in the absence of Phase 2 amendments.
 
Refer to ‘Risk
Management’ section – ‘Market Risk’ for more details.
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
38
The amendments to IFRS 16 ‘Leases’ provide lessees with an
 
exemption from assessing whether a Covid-19-
related rent concession is a lease modification. As ING Group did not receive rent concessions as a lessee,
these amendments had no impact on the accounting policies
 
of ING Group.
ING Group has not early adopted any standard, interpretation or amendment which has been issued, but is
 
not
yet effective.
For further information, reference is made to Note 1 ‘Basis of preparation and accounting policies’, paragraph
1.4.2 ‘Upcoming changes in IFRS after 2020’ in the 2020 ING Group Consolidated
 
financial statements.
1.5 Significant judgements and critical accounting estimates and assumptions
The preparation of the Condensed consolidated interim financial statements requires management to make
judgements in the process of applying its accounting policies
 
and to use estimates and assumptions. The
estimates and assumptions affect the reported amounts of the assets and liabilities and
 
the amounts of the
contingent assets and contingent liabilities at the balance sheet date, as well as reported income and expenses
for the period. The actual outcome may differ from these estimates. The process of setting assumptions is
subject to internal control procedures and approvals.
 
Consistent with Note 1.5 ‘Significant judgements and critical accounting estimates and assumptions’ of
 
the
2020 ING Group Consolidated financial statements, the following areas continue to require management to
make significant judgements and use critical accounting estimates and assumptions based on the
 
information
and financial data that may change in future periods:
Loan loss provisions (financial assets);
The determination of the fair values of financial assets and liabilities;
 
Impairment assessment of non-financial assets;
 
Impairment assessment of an investment in associate;
 
Provisions; and
Accounting for Targeted
 
Longer-Term
 
Refinancing Operations (TLTRO).
 
Of particular note to the six month period ended 30 June
 
2021 are the developments and judgements in the
areas of Loan loss provisions and TLTRO.
For Loan loss provisions this resulted in Covid-19 related management adjustment to the model-based
Expected Credit Losses. The Covid-19 management adjustment amounts to EUR
595
 
million in total as at 30
June 2021 and relates to Payment Holidays and other government support measures (EUR
260
 
million), the
time lag in defaults materialising (EUR
296
 
million) and Structured Acquisition Finance portfolio (EUR
39
million). This is a decrease of EUR
68
 
million in comparison to 31 December 2020.
Under the TLTRO III program, it is ING Group’s policy to recognise the conditional interest receivable only when
ING has a reasonable expectation that the lending growth targets will be met. ING Group interprets reasonable
expectations as highly probable, i.e. the probability of meeting the lending
 
targets is substantially greater than
the probability that it will not. As a result, if interest income is recognised during the
 
period based on the
expectation of meeting the targets, there should be only a limited possibility that the
 
interest may need to be
reversed in future periods. For details on the conditions of the TLTRO III programme and amount of interest
income recognised in the reporting period, refer to Note 7 ‘Deposits from banks’ and Note 12 ‘Net interest
income’ respectively.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
39
2
 
Financial assets at fair value through profit or loss
Financial assets at fair value through profit or loss
in EUR million
30
June
2021
31
December
2020
Trading assets
50,652
51,356
Non-trading derivatives
2,112
3,583
Designated at fair value through profit or loss
5,421
4,126
Mandatorily measured at fair value through profit or loss
63,217
44,305
121,402
103,370
 
Trading assets include assets that are classified under IFRS as Trading, but are closely related to servicing the
needs of the clients of ING Group. ING offers institutional clients, corporate clients, and governments, products
that are traded on the financial markets. A significant part of the derivatives in the trading portfolio is related
to servicing corporate clients in their risk management to hedge for example currency or interest rate
exposures. In addition, ING provides its customers access to equity and debt markets for issuing their own
equity or debt securities (securities underwriting).
(Reverse) repurchase transactions
Financial assets at fair value through profit or loss include securities lending
 
and sales and repurchase
transactions which were not derecognised, because ING Group continues to be exposed to substantially all
risks and rewards of the transferred financial asset. For repurchase agreements the gross amount of trading
assets must be considered together with the gross amount of related trading liabilities, which are presented
separately on the statement of financial position since IFRS does not always allow netting of these positions in
the statement of financial position.
ING Group’s exposure to (reverse) repurchase transactions is included in the following lines in the statement of
financial position:
Exposure to (reverse) repurchase agreements
in EUR million
30
June
2021
31
December
2020
Reverse repurchase transactions
Loans and advances to banks
4,463
4,869
Loans and advances to customers
1
624
Trading assets, loans and receivables
9,939
10,947
Loans and receivables measured at mandatorily fair value through
 
profit or loss
60,124
41,735
74,526
58,175
Repurchase transactions
Deposits from banks
4,666
1,971
Trading liabilities, funds on deposit
6,658
5,787
Funds entrusted measured at designated at fair value through
 
profit or loss
51,457
41,177
62,781
48,935
 
3
 
Financial assets at fair value through other comprehensive income
Financial assets at fair value through other comprehensive income by type
in EUR million
30
June
2021
31
December
2020
Equity securities
 
2,434
1,862
Debt securities
1
29,693
32,977
Loans and advances
1
889
1,056
33,016
35,895
 
1 Debt securities include an amount of EUR
-12
 
million (31 December 2020: EUR
-12
 
million)
 
and the Loans and advances includes EUR
-1
million (31 December 2020: EUR
-2
 
million) of Loan loss provisions.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
40
Exposure to equity securities
Equity securities designated as at fair value through other comprehensive
 
income
Carrying value
Dividend income
30
June
2021
31
December
2020
1 January to 30 June
in EUR million
2021
2020
Investment in Bank of Beijing
1,748
1,662
Other Investments
686
200
15
2
2,434
1,862
15
2
 
For strategic equity securities, ING decided to apply the option to irrevocably designate these investments at
fair value through other comprehensive income, instead of the IFRS 9 default measurement of fair value
through profit or loss.
 
As at 30 June 2021 ING holds approximately
13
% (31 December 2020:
13
%)
 
of the shares of Bank of Beijing, a
bank listed on the stock exchange of Shanghai. As per regulatory requirements set by China Banking and
Insurance Regulatory Commission, ING, as a shareholder holding more than
5
% or more of the shares, is
required to supply additional capital when necessary.
No
 
request for additional capital was received in the first
six months of 2021 (2020:
nil
).
Changes in fair value through other comprehensive income
The following table presents changes in financial assets at fair value through other comprehensive income.
Changes in fair value through other comprehensive income financial assets
FVOCI equity securities
FVOCI debt instruments
1
Total
in EUR million
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
Opening balance as at 1 January
1,862
2,306
34,033
32,163
35,895
34,468
Additions
504
13
8,877
16,936
9,381
16,949
Amortisation
-7
-9
-7
-9
Transfers
 
and reclassifications
 
-16
-107
0
-16
-107
Changes in unrealised revaluations
2
9
-283
-694
520
-685
237
Impairments
-1
-2
-1
-2
Reversals of impairments
1
-4
1
-4
Disposals and redemptions
-1
-13
-11,800
-14,557
-11,802
-14,571
Exchange rate differences
76
-53
171
-1,017
247
-1,070
Changes in the composition of the group and
other changes
0
-0
2
2
2
2
Closing balance
2,434
1,862
30,582
34,033
33,016
35,895
 
1 Fair value through other comprehensive income debt instruments includes both debt securities and loans and advances.
2 Changes in unrealised revaluations of FVOCI debt instruments include changes on hedged items which are recognised in the statement
of profit or loss. Reference is made to Note 11 ‘Equity’ for details on the changes in revaluation reserve.
 
In the first six months of 2021, changes in unrealised revaluations of debt securities decreased by
 
EUR –
694
million as a result of increased interest rates (2020: EUR
520
 
million).
In 2020, changes in unrealised revaluations of equity securities decreased mainly
 
related to negative
revaluation of the stake in Bank of Bejing following a decline in share price (EUR
-339
 
million).
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
41
4
 
Loans and advances to customers
Loans and advances to customers by type
in EUR million
30
June
2021
31
December
2020
Loans to, or guaranteed by,
 
public authorities
41,936
41,502
Loans secured by mortgages
356,786
352,130
Loans guaranteed by credit institutions
5,810
5,201
Personal lending
27,138
27,794
Corporate loans
181,453
173,121
613,123
599,749
Loan loss provisions
-5,347
-5,779
607,777
593,970
 
For details on credit quality and loan loss provisioning, refer to ‘Risk management – Loan loss
 
provisioning’
paragraph.
5
 
Investment in associates and joint ventures
Investments in associates and joint ventures
in EUR million
30 June 2021
Interest
held (%)
Fair value
of listed
invest-
ments
Balance
sheet
value
Total
assets
Total
liabilities
Total
income
Total
expenses
TMBThanachart Bank Public Company Limited
23
652
1,166
47,077
41,631
442
352
Other investments in associates and joint
ventures
295
1,461
 
Investments in associates and joint ventures
in EUR million
31 December 2020
Interest
held (%)
Fair value
of listed
invest-
ments
Balance
sheet
value
Total
assets
Total
liabilities
Total
income
Total
expenses
TMBThanachart Bank Public Company Limited
23
653
1,202
50,123
44,597
1,388
1,093
Other investments in associates and joint
ventures
273
1,475
 
The reporting dates of certain associates and joint ventures can differ from the reporting date of the Group,
but by no more than three months.
TMBThanachart Bank Public Company Limited
ING Group has a
23
% investment in TMBThanachart Bank Public Company Limited (hereafter: TTB), a bank
listed on the Stock Exchange of Thailand. TTB is providing products and services
 
to Wholesale, Small and
Medium Enterprise (SME), and Retail customers.
 
TTB is accounted for as an investment in associate based on the size of ING shareholding and representation on
the Board. IFRS requires to test its investment in TTB for impairment when there is an indication that
impairment might exist.
Impairment testing
In the first half of 2021, the fair value of ING’s investment in TTB shows a significant and prolonged decline
below purchase cost. This indicator triggered ING to perform an impairment test on the recoverability of the
investment of TTB. The impairment test performed at 30 June 2021 did
no
t result in an impairment.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
42
Methodology
The recoverable amount is determined as the higher of the fair value less costs of disposal and Value in Use
(‘VIU’). Fair value less costs of disposal is based on observable
 
share price. The VIU calculation uses discounted
cash flow projections based on management’s best estimates. VIU is derived using a Dividend Discount Model
(DDM) where distributable equity, i.e. future earnings available to ordinary shareholders, is used as a proxy for
future cash flows. The valuation looks at expected cash flows into perpetuity resulting in two main components
to the VIU calculation:
i) the estimation of future earnings over a 5 year forecast period; and
ii) the terminal value being the extrapolation of earnings into perpetuity applying a
 
long term growth
rate. The earnings that are used for extrapolation represent the stable long term financial results and
position of TMB, i.e. a steady state. The terminal value comprises the majority of the
 
total VIU.
Key assumptions used in the VIU calculation as at 30 June 2021
 
The value in use is determined using a valuation model which is
 
subject to multiple management assumptions.
The key assumptions, i.e. those to which the overall result is most sensitive to, are the following:
Expected future earnings of TTB: based on forecasts derived from broker consensus over the short to
medium term and TTB observable targets for steady state earnings into perpetuity. A capital maintenance
charge is applied, which is management’s forecast of the earnings that need to be withheld in order for
TTB to meet target regulatory requirements over the forecast period;
Terminal growth rate:
2.15
% (2020:
1.6
%), consistent with current long term government bond yield in
Thailand as a proxy for a risk-free rate;
Discount rate (cost of equity):
9.36
% (2020:
8.49
%), based on the capital asset pricing model (CAPM)
calculated for TTB, using current market data.
At 30 June 2021 the model was tested for reasonably possible changes to key assumptions in the model. This
reflects the sensitivity of the VIU to each key assumption on its own and it is
 
possible that more than one
favourable and/or unfavourable change may occur at the same time. Holding the other key assumptions
constant, a reduction in all of the forecasted annual cash flows, including terminal value, of
15.4
% would
reduce the recoverable amount to the carrying amount. A
525
bps decrease in long term growth rate or a
143
bps increase in the discount rate would cause the VIU to equal the carrying amount.
Other investments in associates and joint ventures
Included in Other investments in associates and joint ventures are mainly financial services
 
and financial
technology funds or vehicles operating predominantly in Europe.
 
Other investments in associates and joint ventures represents a number of associates and joint ventures that
are individually not significant to ING Group.
 
Changes in Investments in associates and joint ventures
in EUR million
30
June
2021
31
December
2020
Opening balance as at 1 January
1,475
1,790
Additions
31
24
Revaluations
4
-3
Share of results
23
66
Dividends received
-31
-12
Disposals
-6
-12
Impairments
-3
-235
Exchange rate differences
-45
-144
Other
13
0
Closing balance
1,461
1,475
 
Share of results from associates and joint ventures of EUR
23
 
million (2020: EUR
66
 
million) as included in the
table above is mainly attributable to results of TTB of EUR
32
 
million (2020: EUR
70
 
million).
6
 
Assets and liabilities held for sale
Assets and liabilities held for sale includes disposal groups whose
 
carrying amount will be recovered principally
through a sale transaction rather than through continuing operations. This relates to businesses for which a
sale is agreed upon but for which the transaction has not yet closed or a
 
sale is highly probable at the balance
sheet date but for which no sale has yet been agreed.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
43
As at 30 June 2021 the assets and liabilities held
 
for sale relate to the Retail Banking Operations in Austria (the
Wholesale Banking activities in Austria will be continued
 
by ING). The Retail Banking Operations in Austria are
part of the business line Retail Germany (Challengers and Growth Markets). At 12 July 2021, ING announced
that it has reached an agreement to transfer ING’s Retail Banking operations in Austria to bank99, which is
expected to be completed in 2021. The agreement is subject to approval by relevant regulators. ING intends to
sell Customer lending portfolios (EUR
1,273
 
million), of which mortgages (EUR
877
 
million), other personal
lending (EUR
396
 
million) and non-financial assets (EUR
5
 
million), presented as Assets held for Sale and
Customer deposits (EUR
2,243
 
million) presented as Liabilities held for Sale.
On 18 February 2021 ING announced the intention to withdraw from the retail banking market in the Czech
Republic.
 
The decision to discontinue CZ Retail entails the closure of retail customer accounts /mutual funds
and the sale of assets comprising the related government bond portfolio. ING’s retail customers in the Czech
Republic have received a welcome offer from Raiffeisenbank Czech Republic. ING’s departure from the Czech
retail banking market is proceeding well with EUR
2.1
 
billion saving accounts already transferred to
Raiffeisenbank and the government bond portfolio with a carrying amount of EUR
0.5
 
billion being sold in the
second quarter of 2021. The remaining retail assets and liabilities are not presented as
 
held for sale assets/
liabilities.
7
 
Deposits from banks
Deposits from banks includes non-subordinated debt from banks, except for amounts in the form of debt
securities.
Deposits from banks by type
in EUR million
30
June
2021
31
December
2020
Non-interest bearing
784
792
Interest bearing
88,350
77,306
89,134
78,098
 
Deposits from banks includes ING’s participation in the Targeted Longer-Term
 
Refinancing Operations of EUR
65.5
 
billion (31 December 2020: EUR
59.5
 
billion). ING participated in a new series of Targeted Longer-Term
Refinancing Operations (TLTRO III) for EUR
6.0
 
billion in March 2021.
 
The TLTRO III funding is granted for a period of
three years
 
with an early repayment option after
one year
 
with
the earliest date of September 2021. The three new participation windows introduced
 
by the ECB press release
in December 2020, can be repaid quarterly from June 2022. Interest under TLTRO III will be settled on maturity
of each TLTRO III operation or on early repayment. The interest rate on TLTRO
 
III depends on the lending
volumes granted to corporates (excluding financial institutions) and households (excluding mortgages).
Under the conditions of the program, interest rates can be as favorable as
50
 
basis points below the average
interest rate on the Deposit Facility rate, but in any case not lower than
-1
%. Such a rate would apply to all
TLTRO III operations outstanding over the discrete periods between 24 June 2020 and 23 June 2021 (special
interest period 1), and between 24 June 2021 and 23 June 2022 (special
 
interest period 2), for banks that show
growth in lending volumes equal to or above 0% between 1 March 2020 and
 
31 March 2021 (observation
period 1) and 1 October 2020 and 31 December
 
2021 (observation period 2), respectively. In case lending
growth targets are not met, the interest rate during the special interest periods can in a worst case scenario be
at
50
 
basis points below the average Main Refinancing Operations rate over the same period. In the period
preceding and following the special interest periods the interest will be in a corridor between the Deposit
Facility and Main Refinancing Operations rates, depending on to what extent ING meets the lending growth
conditions of the TLTRO III program. Special interest period 2 was announced by the ECB in its press release in
December 2020 and confirmed in February 2021. For details on
 
the accounting policy of the TLTRO III
programme refer to Note 1 ‘Basis of preparation and accounting policies’ of the 2020 Annual Report and for
the amount of interest income recognised in the reporting period, refer to Note 12 ‘Net interest income’.
 
8
 
Financial liabilities at fair value through profit or loss
Financial liabilities at fair value through profit or loss
in EUR million
30
June
2021
31
December
2020
Trading liabilities
26,845
32,709
Non-trading derivatives
1,925
1,629
Designated at fair value through profit or loss
58,370
48,444
87,141
82,781
 
Reference is made to Note 2 ‘Financial assets at fair value through profit or loss’ for information on repurchase
transactions.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
44
9
 
Debt securities in issue
Debt securities in issue relate to debentures and other issued debt securities
 
with either fixed interest rates or
interest rates based on floating interest rate levels, such as certificates of deposit and accepted bills issued by
ING Group, except for subordinated items. Debt securities in issue do not include debt securities
 
presented as
Financial liabilities at fair value through profit or loss. ING Group does not have debt securities
 
that are issued
on terms other than those available in the normal course of business.
 
 
Changes in debt securities in issue
in EUR million
30
June
2021
31
December
2020
Opening balance as at 1 January
82,065
118,528
Additions
42,208
65,308
Redemptions / Disposals
-32,233
-99,212
Exchange rate differences
955
-3,403
Other movements
-1,156
844
Closing balance
91,840
82,065
 
In the first six months of 2021, Debt securities in issue increased
 
by EUR
9.8
 
billion because of liquidity and
funding needs as well as favourable market conditions. This is mainly explained by net increases of commercial
paper of EUR
9.4
 
billion and certificates of deposits of EUR
3.1
 
billion, where new issuances exceeded matured
trades. This increase is partly offset by matured covered bonds of EUR
1.0
 
billion, matured long term bonds of
EUR
0.6
 
billion and reduction in other debt securities of
 
EUR
1.1
 
billion.
10
 
Subordinated loans
Subordinated loans by group companies
in EUR million
30
June
2021
31
December
2020
ING Groep N.V.
13,795
13,150
ING Group companies
996
2,654
14,791
15,805
 
Subordinated loans issued by ING Groep N.V.
 
include bonds issued to raise Tier 1 and Tier 2 (CRD IV
 
eligible)
capital for ING Bank N.V.
 
Under IFRS these bonds are classified as liabilities and
 
for regulatory purposes, they
are considered capital. Subordinated loans issued by ING Group companies comprise, for the most part,
subordinated loans which are subordinated to all current and future liabilities of ING Bank N.V.
Changes in subordinated loans
 
in EUR million
30
June
2021
31
December
2020
Opening balance as at 1 January
15,805
16,588
New issuances
491
2,165
Repayments
-1,455
-2,786
Exchange rate differences and other
-49
-163
Closing balance
14,791
15,805
 
ING Groep N.V.
 
issued in June 2021 EUR
500
 
million
0.875
 
% Fixed Rate Subordinated Tier 2 Green Notes.
ING Bank N.V.
 
redeemed in February 2021 EUR
1.5
 
billion
3.625
% Fixed Rate Subordinated Tier 2 notes on the
first call date.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
45
11
 
Equity
Total equity
in EUR million
30
 
June
 
2021
31
 
December
 
2020
Share capital and share premium
 
-
 
Share capital
39
39
 
-
 
Share premium
17,105
17,089
17,144
17,128
Other reserves
 
-
 
Revaluation reserve: Equity securities at FVOCI
1,270
1,181
 
-
 
Revaluation reserve: Debt instruments at FVOCI
173
309
 
-
 
Revaluation reserve: Cash flow hedge
873
1,450
 
-
 
Revaluation reserve: Credit liability
-100
-117
 
-
 
Revaluation reserve: Property in own use
215
221
 
-
 
Net defined benefit asset/liability remeasurement reserve
-278
-307
 
-
 
Currency translation reserve
-3,485
-3,636
 
-
 
Share of associates and joint ventures and other reserves
3,209
3,246
 
-
 
Treasury shares
-8
-4
1,870
2,342
Retained earnings
34,882
32,149
Shareholders’ equity (parent)
53,896
51,619
Non-controlling interests
987
1,022
Total equity
54,883
52,640
 
 
Cash flow hedge
ING mainly hedges floating rate lending with interest rate swaps. Due to an increase in interest rate yield
curves in 2021 (decrease in 2020) the interest rate swaps had a negative revaluation of EUR
577
 
million (2020:
EUR
242
 
million positive) in the 6 month period ended
 
30 June 2021, which is recognised in the cash flow
hedge reserve.
Currency translation reserve
The increase of Currency translation reserve of EUR
151
 
million in the 6 month period ended 30 June 2021
 
is
related to several currencies including USD (EUR
208
 
million), TRY (EUR
-136
 
million) and GBP (EUR
63
 
million).
 
Retained earnings
ING paid in February 2021 a cash-only interim dividend of EUR
468
 
million (EUR
0.12
 
per share). This amount is
equal to
15
% of adjusted net profit for 2020, in line with the ECB recommendation of 15 December
 
2020,
which included a definition of adjusted net profit. No dividend
 
was paid in 2020 following an industry wide ECB
recommendation.
Refer to Note 21 ‘Capital Management’ for more information about ING’s dividend policy and the ECB
recommendations regarding dividend payments.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
46
12
 
Net interest income
Net interest income
1 January to 30 June
1 January to 30 June
in EUR million
2021
2020
2021
2020
Interest income on loans
6,999
8,333
Interest expense on deposits from banks
71
113
Interest income on financial assets at fair value through OCI
189
283
Interest expense on customer deposits
479
823
Interest income on debt securities at amortised cost
223
263
Interest expense on debt securities in issue
621
1,005
Interest income on non-trading derivatives (hedge accounting)
1,131
1,769
Interest expense on subordinated loans
271
323
Negative interest on liabilities
770
288
Negative interest on assets
276
117
Total interest
 
income using effective interest rate
 
method
9,313
10,935
Interest expense on non-trading derivatives (hedge accounting)
817
1,779
Total interest
 
expense using effective interest rate
 
method
2,534
4,160
Interest income on financial assets at fair value through profit
 
or loss
220
450
Interest income on non-trading derivatives (no hedge accounting)
1,140
556
Interest expense on financial liabilities at fair value through profit
 
or loss
158
348
Interest income other
 
8
21
Interest expense on non-trading derivatives (no hedge accounting)
934
540
Total other interest
 
income
1,368
1,026
Interest expense on lease liabilities
7
11
Total interest
 
income
 
10,680
11,962
Interest expense other
26
25
Total other interest
 
expense
1,125
925
Total interest
 
expense
3,659
5,085
Net interest income
7,021
6,877
Total
 
net interest income amounts to EUR
7,021
 
million (30 June 2020: EUR
6,877
 
million). Negative interest on
liabilities, amounting to EUR
770
 
million (30 June 2020: EUR
288
 
million) includes ECB funding rate benefit from
the first special reference period of the TLTRO III programme. As at 31 December 2020, ING did not have a
reasonable expectation of meeting the lending growth targets and did not accrue for the conditional benefit.
 
In
the first quarter of 2021, ING Group met the lending growth targets for the special reference period (1 March
2020 to 31 March 2021) and therefore the interest rate applicable under TLTRO III during the period of 24 June
2020 to 23 June 2021 changed from
-50
bps to
-100
bps. Given that the rate is negative, it represents income for
ING. The effect of the revised interest rate has been recognised in the statement of profit or loss (interest
income) of EUR
309
 
million within the six month period ended
 
30 June 2021, of which EUR
158
 
million related to
the year 2020. In addition, the unconditional interest of EUR
158
 
million was recognised within the 6 month
period ended 30 June 2021. For details on the accounting policy
 
and conditions of the TLTRO III programme, refer
to Note 1 ‘Basis of preparation and accounting policies’
 
and Note 7 ‘Deposits from banks’ respectively.
 
Excluding the TLTRO III benefit, net interest income decreased, mainly driven by lower margins on liabilities,
while average liability volumes increased as the Covid-19 pandemic reduced customer spending.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
47
13
 
Net fee and commission income
Fee and commission income
1 January to 30 June
in EUR million
2021
2020
Funds transfer
727
686
Securities business
487
439
Insurance broking
117
101
Asset management fees
146
115
Brokerage and advisory fees
374
321
Other
588
644
2,439
2,307
 
Other fee and commission income mainly consists of commission
 
fees in respect of bank guarantees of EUR
90
million (first six months of 2020: EUR
98
 
million), in respect of underwriting syndication loans of
 
EUR
11
 
million
(first six months of 2020: EUR
10
 
million), in respect of structured finance fees of EUR
37
 
million (first six months
of 2020: EUR
42
 
million), and in respect of collective instruments distributed but not
 
managed by ING of EUR
92
million (first six months of 2020: EUR
112
 
million).
Fee and commission expenses
1 January to 30 June
in EUR million
2021
2020
Funds transfer
259
301
Securities business
84
80
Insurance broking
1
0
Asset management fees
5
3
Brokerage and advisory fees
185
157
Other
195
260
729
801
 
Reference is made to Note 17 ‘Segments’ which includes net fee and commission income, as reported to the
Executive Board and the Management Board Banking, disaggregated by line of business
 
and by geographical
segment.
14
 
Other income
Other income
1 January to 30 June
in EUR million
2021
2020
Share of result associates and joint ventures
20
34
Net result derecognition of financial assets measured
 
at amortised cost
 
-3
187
Other
166
48
184
269
 
In 2021, Other income other includes the recognition of
 
EUR
72
 
million relating to a better than expected
recovery of the insolvency of a financial institution in the Netherlands,
 
proceeds of the agreement with
Raiffeisenbank due to the withdraw from the retail banking market in the Czech Republic and the positive
recovery of defaulted receivables of EUR
16
 
million (2020: EUR
18
 
million). In 2020, Net result on derecognition
of financial assets measured at amortised cost included a result of
 
EUR
186
 
million following a one-off sale of
certain securities at amortised cost driven by exceptional market conditions due to Covid-19, which was
considered to be infrequent, but more than insignificant in value.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
48
15
 
Other operating expenses
Other operating expenses
1 January to 30 June
in EUR million
2021
2020
Regulatory costs
759
663
Audit and non-audit services
16
14
IT related expenses
387
388
Advertising and public relations
149
166
External advisory fees
147
186
Office expenses
141
163
Travel and accommodation
 
expenses
24
43
Contributions and subscriptions
59
56
Postal charges
20
21
Depreciation of property and equipment
285
281
Amortisation of intangible assets
133
121
Impairments and reversals of impairments of tangible and intangible assets
23
333
Addition to / (unused amounts reversed of) provision for reorganisations
88
-2
Addition to / (unused amounts reversed of) other provisions
49
-14
Other
341
284
2,621
2,703
 
Regulatory costs
Regulatory costs represent contributions to the Deposit Guarantee Schemes (DGS), The Single Resolution Fund
(SRF), local bank taxes and local resolution funds. Included in Regulatory costs for 2021, are contributions to DGS
of EUR
260
 
million (first six months of 2020: EUR
203
 
million) mainly related to the Netherlands, Germany,
Belgium, Poland, and Spain and contributions to the SRF and
 
local resolution funds of EUR
308
 
million (first six
months of 2020: EUR
277
 
million). The increase in contributions of DGS and SRF relates to increased deposits.
In 2021 local bank taxes increased by EUR
8
 
million from EUR
183
 
million in the first six months of 2020 to EUR
191
 
million.
 
Impairments and reversals of impairments on tangible and intangible assets
Impairments on tangible and intangible assets in the first six months of 2021 mainly
 
relate to impairments on
capitalised software.
 
Impairments on tangible and intangible assets in the first six months of 2020 included
 
EUR
310
 
million goodwill
impairment in the cash generating units Retail Belgium and Wholesale Banking.
 
16
 
Earnings per ordinary share
Earnings per ordinary share
Weighted average
 
number of ordinary
 
shares outstanding
 
Amount
during the period
Per ordinary share
(in EUR million)
(in millions)
(in EUR)
1 January to 30 June
1 January to 30 June
1 January to 30 June
2021
2020
2021
2020
2021
2020
Basic earnings
3,161
591
3,901.9
3,897.9
0.81
0.15
Basic earnings from continuing operations
3,161
591
0.81
0.15
Effect of dilutive instruments:
Stock option and share plans
1.6
0.5
1.6
0.5
Diluted earnings
3,161
591
3,903.5
3,898.5
0.81
0.15
Diluted earnings from continuing operations
3,161
591
0.81
0.15
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
49
Additional notes to the Condensed consolidated interim financial
statements
 
17
 
Segments
ING Group’s segments are based on the internal reporting structures by lines of business.
The Executive Board of ING Group and the Management Board Banking set the performance
 
targets, approve
and monitor the budgets prepared by the business lines. Business
 
lines formulate strategic, commercial, and
financial plans in conformity with the strategy and performance targets set by the Executive Board of ING Group
and the Management Board Banking.
The following table specifies the segments by line of business and
 
main sources of income of each of the
segments:
 
Specification of the main sources of income of each of the segments by line of business
Segments by line of business
 
Main source of income
Retail Netherlands
(Market Leaders)
Income from retail and private banking activities in the Netherlands, including the
SME and mid-corporate segments, and the Real Estate
 
Finance portfolio related to
Dutch domestic mid-corporates. The main products offered
 
are current and savings
accounts, business lending, mortgages and other consumer lending in the
Netherlands.
Retail Belgium
(Market Leaders)
Income from retail and private banking activities in Belgium (including
Luxembourg), including the SME and mid-corporate segments. The main products
offered are similar to those in the Netherlands.
Retail Germany
(Challengers and Growth Markets)
Income from retail and private banking activities in Germany (including Austria). The
main products offered are current and savings accounts,
 
mortgages and other
customer lending.
Retail Other
(Challengers and Growth Markets)
Income from retail banking activities in the rest of the world, including the SME and
mid-corporate segments in specific countries. The main products offered
 
are similar
to those in the Netherlands.
Wholesale Banking
Income from wholesale banking activities. The main products are: lending, debt
capital markets, working capital solutions, export finance, daily banking solutions,
treasury and risk solutions, and corporate finance.
 
Specification of geographical split of the segments
Geographical segments
Main countries
The Netherlands
Belgium
Including Luxembourg
Germany
Including Austria
Other Challengers
Australia, Czech Republic, France, Italy,
 
Spain, Portugal, Other
Growth Markets
Poland, Romania, Turkey,
 
Philippines and Asian stakes
Wholesale Banking Rest of World
UK, Americas, Asia and other countries in Central and Eastern Europe
Other
Corporate Line and the run-off portfolio of Real Estate
 
ING Group monitors and evaluates the performance of ING Group at a consolidated level and by segment using
results based on figures according to IFRS as adopted by the European Union (IFRS-EU). The Executive Board and
the Management Board Banking consider this measure to be relevant to an understanding of the Group’s
financial performance, because it allows investors to understand the primary method used by management to
evaluate the Group’s operating performance and make decisions about allocating resources.
In addition, ING Group believes that the presentation of results in accordance with IFRS-EU helps investors
compare its segment performance on a meaningful basis by highlighting
 
result before tax attributable to ongoing
operations and the profitability of the segment businesses. IFRS-EU result is derived by including
 
the impact of
the IFRS-EU ‘IAS 39 carve out’ adjustment.
The IFRS-EU ‘IAS 39 carve-out’ adjustment relates to fair value portfolio hedge accounting strategies for the
mortgage and savings portfolios in the Benelux, Germany and Other Challengers that are not eligible
 
under IFRS-
IASB. As no hedge accounting is applied to these mortgage and savings portfolios under
 
IFRS-IASB, the fair value
changes of the derivatives are not offset by fair value changes of the hedge items (mortgages and savings).
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
50
The segment reporting in the Form 6-K
 
has been prepared in accordance with International Financial Reporting
Standards as issued by the EU (IFRS-EU) and reconciled to International Financial Reporting Standards as issued
by the International Accounting Standards Board (IFRS-IASB) for consistency with the other financial information
contained in this report. The difference between the accounting standards is reflected in the Wholesale Banking
segment, and in the geographical split of the segments in the Netherlands,
 
Belgium, Germany and Other
Challengers.
 
Reference is made to Note 1 ‘Basis of preparation and accounting policies’
 
for a reconciliation between IFRS-EU
and IFRS-IASB. Corporate expenses are allocated to business lines based on time spent by head office personnel,
the relative number of staff, or on the basis of income, expenses and/or assets of the segment.
ING Group reconciles the total segment results to the total result using Corporate Line. The Corporate Line is a
reflection of capital management activities and certain income and expenses that are not
 
allocated to the
banking businesses, including the recognition of
 
value-added tax (VAT)
 
refunds in the Netherlands (recorded
under expenses). Furthermore, the Corporate Line includes the isolated legacy costs (mainly negative interest
results) caused by the replacement of short-term funding with long-term funding
 
during 2013 and 2014. ING
Group applies a system of capital charging for its banking operations in order to create a comparable basis for the
results of business units globally, irrespective of the business units’ book equity and
 
the currency they operate in.
The information presented in this note is in line with the information presented to the Executive Board of ING
Group and Management Board Banking.
This note does not provide information on the revenue specified to each product or service
 
as this is not reported
internally and is therefore not readily available.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
51
Reconciliation between IFRS-IASB and IFRS-EU income, expense and net result
2021
2020
in EUR million
6 month period
1 January to 30 June
Income
Expenses
Taxation
Non-
controlling
interests
Net result
1
Income
Expenses
Taxation
Non-
controlling
interests
Net result
1
Net result IFRS-IASB attributable to equity holder of the parent
10,175
5,691
1,265
59
3,161
8,688
7,623
438
36
591
Remove impact of:
Adjustment of the EU 'IAS 39 carve out'
2
-956
-260
-697
493
115
379
Result IFRS-EU
3
9,219
5,691
1,005
59
2,464
9,182
7,623
553
36
969
1. Net result, after tax and non-controlling interests.
2. ING prepares the Form 6-K in accordance with IFRS-IASB. This information is prepared by reversing the hedge accounting impacts that
applied under the EU 'carve-out' version of IAS 39. For the IFRS-EU result, the impact of the carve-out is re-instated as this is the measure at
which management monitors the business.
3. IFRS-EU figures are derived from figures according to IFRS-IASB by excluding the impact of adjustment of the EU 'IAS 39 carve-out'.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
52
ING Group Total
2021
2020
in EUR million
6 month period
1 January to 30 June
ING
Bank N.V.
Other
 
Total ING
Group
ING
Bank N.V.
Other
 
Total ING
Group
Income
– Net interest income
6,852
0
6,853
6,931
0
6,931
– Net fee and commission income
1,710
-0
1,710
1,507
-1
1,506
– Total investment
 
and other income
653
4
656
760
-16
745
Total income
9,215
4
9,219
9,198
-16
9,182
Expenditure
– Operating expenses
5,553
6
5,560
5,625
1
5,626
– Addition to loan loss provisions
131
-0
131
1,997
0
1,998
Total expenses
5,685
6
5,691
7,623
1
7,623
Result before taxation
3,530
-2
3,528
1,575
-17
1,558
Taxation
1,005
0
1,005
519
34
553
Non-controlling interests
59
0
59
36
36
Net result IFRS-EU
2,467
-2
2,464
1,021
-51
969
Adjustment of the EU 'IAS 39 carve out'
697
697
-379
-379
Net result IFRS-IASB attributable to equity holder of the parent
3,163
-2
3,161
642
-51
591
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended
 
30 June 2021 - Unaudited
53
Segments by line of business
 
2021
2020
in EUR million
6 month period
Retail
Netherlands
Retail Belgium
Retail
Germany
Retail
Other
Wholesale
Banking
Corporate
Line
Total
Retail
Netherlands
Retail Belgium
Retail
Germany
Retail
Other
Wholesale
Banking
Corporate
Line
Total
 
1 January to 30 June
Income
 
Net interest income
1,651
894
734
1,354
2,044
174
6,853
1,763
937
801
1,392
1,864
173
6,931
 
Net fee and commission income
368
248
257
253
580
4
1,710
332
207
215
193
561
-2
1,506
 
Total investment
 
and other income
119
99
45
122
267
5
656
175
71
59
134
354
-48
745
Total income
2,138
1,241
1,036
1,729
2,891
184
9,219
2,269
1,215
1,075
1,720
2,780
123
9,182
Expenditure
 
Operating expenses
1,181
912
604
1,174
1,452
237
5,560
1,088
969
567
1,120
1,728
154
5,626
 
Additions to loan loss provision
-65
194
19
102
-119
-0
131
139
282
14
304
1,256
3
1,998
Total exp
 
enses
1,116
1,107
623
1,276
1,333
237
5,691
1,227
1,251
581
1,424
2,984
156
7,623
Result before taxation
1,022
134
413
454
1,558
-53
3,528
1,043
-36
494
295
-204
-34
1,558
Taxation
267
41
135
117
355
89
1,005
262
9
188
85
23
-14
553
Non-controlling interests
0
2
46
10
-0
59
-1
0
2
27
8
-0
36
Net result IFRS-EU
754
94
275
291
1,192
-142
2,464
781
-44
304
183
-235
-19
969
Adjustment of the EU 'IAS 39 carve out'
697
697
-379
-379
Net result IFRS-IASB
754
94
275
291
1,889
-142
3,161
781
-44
304
183
-614
-19
591
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
54
Geographical split of the segments
 
2021
2020
in EUR million
6 month period
1 January to 30 June
Netherlands
Belgium
Germany
Other
Challengers
Growth
Markets
Wholesale
Banking Rest
of World
 
Other
Total
Netherlands
Belgium
Germany
Other
Challengers
Growth
Markets
 
Wholesale
Banking Rest
of World
 
Other
Total
Income
 
Net interest income
2,023
1,072
1,010
974
749
850
175
6,853
2,097
1,090
1,059
893
799
823
169
6,931
– Net fee and commission
income
518
356
263
161
163
246
4
1,710
494
302
228
136
131
217
-3
1,506
 
Total investment
 
and
other income
148
127
78
45
154
101
5
656
197
98
80
14
203
197
-44
745
Total income
2,688
1,554
1,350
1,179
1,066
1,197
184
9,219
2,788
1,491
1,367
1,043
1,133
1,237
123
9,182
Expenditure
 
Operating expenses
1,577
1,065
691
724
636
629
237
5,560
1,736
1,126
652
669
644
644
155
5,626
 
Additions to loan loss
provision
-51
139
43
55
45
-101
-0
131
320
338
241
212
205
678
3
1,998
Total expenses
1,526
1,205
734
779
681
529
237
5,691
2,056
1,465
893
882
849
1,322
158
7,623
Result before taxation
1,162
349
616
400
384
669
-53
3,528
732
26
474
162
284
-85
-35
1,558
Retail Banking
1,022
134
413
160
294
2,023
1,043
-36
494
74
222
1,796
Wholesale Banking
140
215
203
240
91
669
0
1,558
-310
62
-20
88
62
-85
-2
-204
Corporate Line
-53
-53
-34
-34
Result before taxation
1,162
349
616
400
384
669
-53
3,528
732
26
474
162
284
-85
-35
1,558
Taxati
 
on
298
92
186
121
83
137
87
1,005
252
25
170
56
71
-10
-10
553
Non-controlling interests
0
2
57
-0
59
-1
0
2
35
-0
36
Net result IFRS-EU
864
257
428
279
245
531
-140
2,464
481
2
302
106
178
-74
-25
969
Adjustment of the EU 'IAS
39 carve out'
477
35
185
-1
697
-338
3
-97
53
-379
Net result IFRS-IASB
1,341
292
613
279
245
531
-140
3,161
143
5
205
159
178
-74
-25
591
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
55
18 Fair value of assets and liabilities
 
Valuation Methods
The estimated fair values represent the price that would be received to sell an asset or paid to transfer a liability
in an orderly transaction between market participants at the measurement date. It is a market-based
measurement, which is based on assumptions that market participants would use and takes into account the
characteristics of the asset or liability that market participants would take into account when pricing the asset or
liability.
Fair values of financial assets and liabilities are based on quoted prices in active market where available. When
such quoted prices are not available, the fair value is determined by using valuation techniques. The fair value
hierarchy consists of three levels, depending upon whether fair values were determined based on (unadjusted)
quoted prices in an active market (Level 1), valuation techniques with observable inputs (Level 2) or valuation
techniques that incorporate inputs which are unobservable and which have a more than insignificant impact on
the fair value of the instrument (Level 3).
A comprehensive description of ING’s valuation methods and framework is reported in Note 38 ‘Fair value of
assets and liabilities’ of the 2020 Annual Report on Form
 
20-F of ING Group. This chapter of the Interim financial
report should be read in conjunction with the 2020 Annual
 
Report on Form 20-F of ING Group.
Valuation Adjustments
Valuation adjustments are an integral part of the fair value. They are included as part of the fair value to provide
better estimation of market exit value on measurement date. ING considers various valuation adjustments to
arrive at the fair value including Bid-Offer adjustments, Model Risk adjustments, Credit Valuation Adjustments
(CVA), Debt valuation Adjustments (DVA),
 
including DVA on derivatives
 
and own issued liabilities and Collateral
Valuation Adjustment (CollVA) and Funding Valuation Adjustment (FVA).
The following table presents the models reserves for financial assets and liabilities:
 
Valuation adjustment on financial assets and liabilities
in EUR million
30
June
2021
31
December
2020
Bid/Offer
-111
-121
Model Risk
-17
-25
CVA
-180
-238
DVA
-92
-124
CollVA
-14
-16
FVA
-91
-111
Total Valuation
 
Adjustments
-505
-634
 
All financial assets and liabilities are recognised initially at fair value. The fair value of a
 
financial instrument on
initial recognition is generally its transaction price.
 
If there is a difference between the transaction price and the
fair value of financial instruments whose fair value is based on a valuation technique using unobservable
 
inputs,
the entire day one difference is deferred. ING defers the Day One profit or loss relating to financial instruments
reported with significant unobservable valuation parameters, including positions classified as Level 3 and
 
trades
related to CVA with material unobservable input but not necessarily classified as Level 3. The deferred Day One
profit or loss is recognised in the statement of profit or loss over the life of the transaction until the transaction
matures or until the observability changes. The impact on the statement of profit and loss
 
in the first six months
of 2021 is deemed to be immaterial.
Financial instruments at fair value
 
The fair values of the financial instruments
 
were determined as follows:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
56
Methods applied in determining fair values of financial assets and liabilities (carried at fair value)
Level 1
Level 2
Level 3
Total
in EUR million
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
Financial Assets
Financial assets at fair value
through profit or loss
 
- Equity securities
13,976
7,897
2
2
144
138
14,123
8,037
 
- Debt securities
3,755
3,378
6,556
4,867
1,250
1,269
11,561
9,514
 
- Derivatives
9
1
22,761
30,623
129
197
22,898
30,821
 
- Loans and receivables
 
70,971
53,733
1,849
1,265
72,820
54,998
17,740
11,276
100,290
89,225
3,372
2,870
121,402
103,370
Financial assets at fair value
through other comprehensive
income
 
- Equity securities
2,266
1,687
168
176
2,434
1,862
 
- Debt securities
28,522
31,592
1,171
1,385
29,693
32,977
 
- Loans and receivables
 
889
1,056
889
1,056
30,788
33,279
1,171
1,385
1,057
1,231
33,016
35,895
Financial liabilities
Financial liabilities at fair value
through profit or loss
 
Debt securities
862
1,124
5,047
5,231
168
180
6,077
6,534
 
Deposits
1
59,319
48,111
4
2
59,323
48,114
 
Trading securities
735
699
69
70
804
768
 
Derivatives
62
55
20,715
27,094
160
217
20,937
27,365
1,658
1,879
85,151
80,505
331
398
87,141
82,781
 
The following methods and assumptions were used by ING Group to estimate the fair value of the financial
instruments:
Equity securities
Instrument description:
 
Equity securities include stocks
 
and shares, corporate investments and private equity
investments.
Valuation:
 
If available, the fair values of publicly traded equity securities and private equity securities are based
on quoted market prices. In absence of active markets, fair values are estimated by analysing the investee’s
financial position, result, risk profile, prospect, price, earnings
 
comparisons and revenue multiples. Additionally,
reference is made to valuations of peer entities where quoted prices in active markets are available. For equity
securities best market practice will be applied using the most relevant valuation method.
 
All non-listed equity
investments, including investments in private equity funds, are subject to a standard review framework which
ensures that valuations reflect the fair values.
Fair value hierarchy:
 
The majority of equity securities are publicly traded and quoted
 
prices are readily and
regularly available.
 
Hence, these securities are classified as Level 1.
 
Equity securities which are not traded in
active markets mainly include corporate investments, fund investments and other equity securities and are
classified as Level 3.
Debt securities
Instrument description:
 
Debt securities include government bonds, financial institutions
 
bonds and Asset-backed
securities (ABS).
 
Valuation:
 
Where available, fair values for debt securities are generally based on quoted market prices.
 
Quoted
market prices are obtained from an exchange market, dealer,
 
broker,
 
industry group, pricing service, or
regulatory service. The quoted prices from non-exchange sources are reviewed on their tradability of market
prices. If quoted prices in an active market are not available, fair value is based on an analysis of available market
inputs, which includes consensus prices obtained from one
 
or more pricing services. Furthermore, fair values are
determined by valuation techniques
 
discounting expected future cash flows using a market interest rate curves,
referenced credit spreads, maturity of the investment, and estimated prepayment rates where applicable.
Fair value hierarchy:
 
Government bonds and financial institutions bonds are generally traded in active markets,
where quoted prices are readily and regularly available and are hence, classified as
 
Level 1. The remaining
positions are classified as Level 2 or Level 3.
 
Asset backed securities for which no active market is available and a
wide discrepancy in quoted prices exists, are classified as Level 3.
Derivatives
Instrument description:
 
Derivatives contracts can either be exchange-traded or over the counter (OTC).
Derivatives include interest rate derivatives, FX derivatives, Credit derivatives, Equity derivatives and commodity
derivatives.
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
57
Valuation:
 
The fair value of exchange-traded derivatives is determined using quoted market prices in an active
market and are classified as Level 1 of the fair value hierarchy. For
 
instruments that are not actively traded, fair
values are estimated based on valuation techniques. OTC derivatives and derivatives trading in an inactive
market are valued using valuation techniques. The valuation techniques and inputs depend on
 
the type of
derivatives
 
and the nature of the underlying instruments. The principal
 
techniques used to value these
instruments are based on (amongst others) discounted cash flows option pricing models
 
and Monte Carlo
simulations. These valuation models calculate the present value of expected future cash flows, based on
 
‘no-
arbitrage’ principles. The models are commonly used in the financial
 
industry and inputs to the validation models
are determined from observable market data where possible. Certain inputs may not be observable in the
market, but can be determined from observable prices via valuation model calibration procedures. These inputs
include prices available from exchanges, dealers, brokers or providers of pricing, yield curves, credit spreads,
default rates, recovery rates, dividend rates, volatility of underlying interest rates,
 
equity prices, and foreign
currency exchange
 
rates and reference is made to quoted prices, recently executed trades, independent market
quotes and consensus data, where available.
For uncollateralised OTC derivatives, ING applies Credit Valuation Adjustment to correctly reflect the
counterparty credit risk in the valuation. See section DVA/BVA in section b) Valuation Adjustments for more
details regarding the calculation.
Fair value hierarchy:
 
The majority of the derivatives are classified as Level 2. Derivatives for which the input
cannot be implied from observable market data are classified as Level 3.
Loans and receivables
Instrument description:
 
Loans and receivables are non-derivative financial assets with fixed or determinable
payments that are not quoted in an active market. Loans and receivables carried at fair value includes trading
loans, being securities lending and similar
 
agreement comparable to collateralised lending, syndicated loans,
loans expected to be sold and receivables with regards to reverse repurchase transactions.
Valuation:
 
The fair value of loans and receivables are generally based on quoted market prices. The fair value of
other loans is estimated by discounting expected future cash flows using a discount rate that reflects credit risk,
liquidity, and other current market conditions. The fair value of mortgage loans is estimated by taking into
account prepayment behaviour.
Fair value hierarchy:
 
Loans and receivables are predominantly classified as Level 2. Loans
 
and receivables for
which current market information about similar assets to use as observable, corroborated data for all significant
inputs into a valuation model is not available are classified as Level 3 and are expected to be sold as Level 3.
Financial liabilities at fair value through profit and loss
 
Instrument description:
 
Financial liabilities at fair value through profit and loss include debt securities,
 
debt
instruments, primarily comprised of structured notes, which are held at fair value under the
 
fair value option.
Besides that, it includes derivative contracts and repurchase agreements.
Valuation:
 
The fair values of securities in the trading portfolio and other liabilities
 
at fair value through profit or
loss are based on quoted market prices, where available. For those securities not actively traded, fair values are
estimated based on internal discounted cash flow valuation techniques using interest rates and credit spreads
that apply to similar instruments.
Fair value hierarchy:
 
The majority of the derivatives are classified as Level 2. Derivatives for which the input
cannot be derived from observable market data are classified as Level 3.
Transfers
 
between Level 1 and 2
No
 
significant transfers between Level 1 and 2 and no significant changes in the valuation techniques were
recorded in the reporting period 2021.
Level 3: Valuation techniques and inputs used
 
Financial assets and liabilities in Level 3 include both
 
assets and liabilities for which the fair value was determined
using (i) valuation techniques that incorporate unobservable inputs as well as
 
(ii) quoted prices which have been
adjusted to reflect that the market was not actively trading at or around the balance sheet date. Unobservable
inputs are inputs which are based on ING’s own assumptions about the factors that market participants would
use in pricing an asset or liability, developed based on the best information available in the circumstances.
Unobservable inputs may include volatility, correlation, spreads to discount rates, default rates and recovery
rates, prepayment rates, and certain credit spreads. Valuation techniques that incorporate unobservable inputs
are sensitive to the inputs used.
 
Of the total amount of financial assets classified as Level 3 as at 30 June
 
2021 of EUR
4.4
 
billion (31 December
2020: EUR
4.1
 
billion), an amount of EUR
1.5
 
billion (
34.6
%) (31 December 2020: EUR
2.1
 
billion, being
52.3
%) is
based on unadjusted quoted prices in inactive markets. As ING does not generally adjust quoted
 
prices using its
own inputs, there is no significant sensitivity to ING’s own unobservable inputs.
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
58
Furthermore, Level 3 financial assets includes approximately EUR
1.6
 
billion (31 December 2020: EUR
0.9
 
billion)
which relates to financial assets that are part of structures that are designed to be fully neutral in terms of
market risk. Such structures include various financial assets and liabilities for which the overall sensitivity
 
to
market risk is insignificant. Whereas the fair value of individual components of these structures may be
determined using different techniques and the fair value of each of the components of these structures may be
sensitive to unobservable inputs, the overall sensitivity is by design not significant.
The remaining EUR
1.3
 
billion (31 December 2020: EUR
1.1
 
billion) of the fair value classified in Level 3 financial
assets is established using valuation techniques that incorporates certain inputs that are unobservable.
Of the total amount of financial liabilities classified as Level
 
3 as at 30 June 2021 of EUR
0.3
 
billion (31 December
2020: EUR
0.4
 
billion), an amount of EUR
0.2
 
billion (
52.4
%) (31 December 2020: EUR
0.1
 
billion, being
34.6
%) is
based on unadjusted quoted prices in inactive markets. As ING does not generally adjust quoted prices
 
using its
own inputs, there is no significant sensitivity to ING’s own unobservable inputs.
Furthermore, Level 3 financial liabilities includes approximately EUR
0.1
 
billion (31 December 2020: EUR
0.1
billion) which relates to financial liabilities that are part of structures that are designed to be fully
 
neutral in
terms of market risk. As explained above, the fair value of each of the components of these structures may be
sensitive to unobservable inputs, but the overall sensitivity is by design not
 
significant.
The remaining EUR
0.1
 
billion (31 December 2020: EUR
0.2
 
billion) of the fair value classified in Level 3 financial
liabilities is established using valuation techniques that incorporates certain inputs that are unobservable.
The table below provides a summary of the valuation techniques, key unobservable inputs
 
and the lower and
upper range of such unobservable inputs, by type of Level 3 asset/liability. The lower and upper range mentioned
in the overview represent the lowest and highest variance of the respective valuation input as actually used in
the valuation of the different financial instruments. Amounts and percentages stated are unweighted. The range
can vary from period to period subject to market movements and change in Level 3 position. Lower and upper
bounds reflect the variability of Level 3 positions and their underlying
 
valuation inputs in the portfolio, but do not
adequately reflect their level of valuation uncertainty. For valuation uncertainty assessment, reference is made
to section Sensitivity analysis of unobservable inputs (Level
 
3).
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
59
Valuation techniques and range of unobservable
 
inputs (Level 3)
Assets
Liabilities
Valuation techniques
Significant unobservable inputs
Lower range
Upper range
in EUR million
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
At fair value through profit or loss
Debt securities
1,250
1,269
Price based
Price (%)
0
%
0
%
104
%
107
%
Equity securities
144
137
1
Price based
Price (EUR)
0
0
5475
5475
Loans and advances
1,363
1,090
4
2
Price based
Price (%)
0
%
0
%
101
%
101
%
Present value techniques
Credit spread (bps)
0
0
250
250
(Reverse) repo's
486
176
Present value techniques
Interest rate (%)
3
%
3
%
4
%
4
%
Structured notes
168
180
Price based
Price (%)
84
%
74
%
118
%
109
%
Option pricing model
Equity volatility (%)
14
%
14
%
25
%
25
%
Equity/Equity correlation
n.a.
0.6
n.a.
0.9
Equity/FX correlation
-0.3
-0.7
-0.3
0.3
Dividend yield (%)
2
%
0
%
5
%
5
%
Derivatives
 
Rates
4
2
35
38
Option pricing model
Interest rate volatility (bps)
15
12
74
70
Present value techniques
Reset spread (%)
2
%
2
%
2
%
2
%
 
FX
1
Option pricing model
FX volatility (bps)
n.a.
6
n.a.
10
 
Credit
93
168
96
154
Present value techniques
Credit spread (bps)
2
2
599
1,403
Price based
Price (%)
99
%
99
%
100
%
107
%
 
Equity
30
24
26
20
Option pricing model
Equity volatility (%)
5
%
5
%
83
%
64
%
Equity/Equity correlation
0.5
0.5
0.8
0.9
Equity/FX correlation
-0.5
-0.6
0.1
0.1
Dividend yield (%)
0
%
0
%
20
%
34
%
Price based
Price (%)
3
%
3
%
3
%
3
%
 
Other
1
3
2
3
Option pricing model
Commodity volatility (%)
15
%
18
%
79
%
55
%
Com/FX correlation
n.a.
-0.5
n.a.
-0.3
At fair value through other comprehensive income
 
Loans and advances
889
1,056
Present value techniques
Prepayment rate (%)
9
%
9
%
9
%
9
%
Price based
 
Price (%)
99
%
99
%
100
%
99
%
 
Equity
168
176
Present value techniques
Credit spread (bps)
1
2
1
2
Interest rate (%)
3
%
3
%
3
%
3
%
Price based
Price
n.a.
n.a.
n.a.
n.a.
Other
-
63
80
80
Total
4,429
4,101
331
398
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
60
Price
For securities, where market prices are not available, fair value is measured by comparing the value of these
securities with observable pricing data of similar instruments.
 
Prices of
0
% are distressed to the point that no
recovery is expected, while prices significantly in excess of
100
% or par are expected to pay a yield above current
market rates.
Credit spreads
Credit spread is the premium above a benchmark interest rate, typically LIBOR or relevant treasury instrument,
required by the market participant to accept a lower credit quality. Higher credit spreads indicate lower credit
quality and a lower value of an asset.
Volatility
Volatility is a measure for variation of the price of a financial instrument or other valuation input over time.
Volatility is one of the key inputs in option pricing models. Typically, the higher the volatility,
 
the higher the value
of the option. Volatility varies by the underlying reference (equity, commodity,
 
foreign currency and interest
rates), by strike, and maturity of the option. The minimum level of volatility is
0
% and there is no theoretical
maximum.
Correlation
Correlation is a measure of dependence between two underlying
 
references which is relevant for valuing
derivatives and other instruments having more than one underlying reference. High positive correlation (close to
1) indicates strong positive (statistical) relationship, where underliers move, everything else equal, into the same
direction. The opposite holds for a high negative correlation.
Reset spread
Reset spreads are key inputs to mortgage linked prepayment swaps valuation. Reset spread is the future spread
at which mortgages will re-price at interest rate reset dates.
Inflation rate
 
Inflation rate is a key input to inflation linked instruments. Inflation linked instruments protect against price
inflation and are denominated and indexed to investment units. Interest payments would be based on the
inflation index and nominal rate in order to receive/pay the real rate of return. A rise in nominal coupon
payments is a result of an increase in inflation expectations, real rates, or both. As markets for these inflation
linked derivatives are illiquid, the valuation parameters become unobservable.
Dividend yield
Dividend yield is an important input for equity option pricing
 
models showing how much dividends a company is
expected to pay out each year relative to its share price. Dividend yields are generally expressed as an annualised
percentage of share price.
Jump rate
Jump rates simulate abrupt changes in valuation models. The rate is an added component to the discount rate in
the model to include default risks.
 
Prepayment rate
Prepayment rate is a key input to mortgage and loan valuation. Prepayment rate is the estimated rate
 
at which
mortgage borrowers will repay their mortgages early, e.g.
5
% per year. Prepayment
 
rate and reset spread are key
inputs to mortgage linked prepayment swaps valuation
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended
 
30 June 2021 - Unaudited
61
Level 3: Changes during the period
Changes in Level 3 Financial assets
Trading assets
Non-trading
derivatives
Financial assets
 
mandatorily at FVPL
Financial assets
designated at FVPL
Financial assets
at FVOCI
Total
in EUR million
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
Opening balance
 
882
174
1
8
1,191
1,381
796
1,244
1,231
1,961
4,101
4,768
Realised gain/loss
 
recognised in the statement of profit or loss during the period
 
1
5
-61
0
-1
12
-104
-0
-198
-8
-19
10
-383
Revaluation recognised in other comprehensive income during the period
 
2
-8
-46
-8
-46
Purchase of assets
14
453
3
3
834
1,180
489
212
54
39
1,393
1,887
Sale of assets
-32
-73
-3
-8
-265
-973
-25
-270
-147
-419
-472
-1,743
Maturity/settlement
-8
-39
-1
-21
-83
-12
-57
-53
-175
-94
-354
Reclassifications
 
-16
330
-13
-105
-29
224
Transfers
 
into Level 3
14
517
6
1
-3
-1
11
523
Transfers
 
out of Level 3
-496
-90
0
-528
-138
-496
-755
Exchange rate differences
0
0
7
-24
3
-4
10
-27
Changes in the composition of the group and other changes
1
5
0
1
1
6
Closing balance
379
882
2
1
1,743
1,191
1,248
796
1,057
1,231
4,429
4,101
1
 
Net gains/losses were recorded as ‘Valuation results and net trading income’ in the statement
 
of profit or loss. The total amounts
includes EUR
35
 
million (31 December 2020: EUR
312
 
million) of unrealised gains and losses recognised in the statement of profit or loss.
 
2
 
Revaluation recognised in other comprehensive income is included on the line ‘Net change in fair value of debt instruments at fair
 
value
through other comprehensive income’.
Financial assets transfers into and transfers out of fair value hierarchy levels are
 
made on a quarterly basis at the
end of the reporting period.
 
In the first six months of 2021, financial assets transfers out of Level 3 is mainly related to debt securities due to
the valuation no longer being significantly impacted by unobservable inputs
 
and the short term nature of the
instruments.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
62
Changes in Level 3 Financial liabilities
Trading liabilities
Non-trading derivatives
Financial liabilities
designated as at fair
 
value through profit or
loss
Total
in EUR million
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
Opening balance
180
195
39
110
180
184
398
490
Realised gain/loss
recognised in the
statement of profit or
loss
 
during the period
1
57
-2
-2
20
22
-22
77
-4
Additions
16
55
3
19
62
662
81
736
Redemptions
-2
-116
-3
-45
-159
-90
-164
-250
Maturity/settlement
-39
-11
-0
-52
-0
-83
-40
-146
Transfers
 
into Level 3
14
170
8
228
267
242
445
Transfers
 
out of Level 3
-96
-111
-3
-23
-165
-738
-264
-873
Closing balance
130
180
33
39
168
180
331
398
 
1
 
Net gains/losses were recorded as ‘Valuation results and net trading income’ in the statement
 
of profit or loss. The total amount includes
EUR
77
 
million (2020: EUR
-4
 
million) of unrealised gains and losses recognised in the statement of profit or loss.
Financial liabilities transfers into and transfers out of fair value hierarchy
 
levels are made on a quarterly basis at
the end of the reporting period.
 
In the first six months of 2021, financial liabilities transfers into and out of level 3 mainly consisted of structured
notes, measured as designated at fair value through profit or loss. The structured notes were transferred out of
Level 3 due to the valuation being significantly respectively no longer significantly impacted by unobservable
inputs
, while the reverse holds for structured notes that were transferred into Level 3.
Recognition of unrealised gains and losses in Level 3
Amounts recognised in the statement of profit or loss relating to unrealised gains and losses during the year that
relates to Level 3 assets and liabilities are included in the line item ‘Valuation results and net trading income’ in
the statement of profit or loss.
In 2020 and the first half of 2021, unrealised gains and losses that relate to ‘Financial assets
 
at fair value through
other comprehensive income’ are included in the Revaluation reserve – Equity securities at fair value through
other comprehensive income or Debt
 
Instruments at fair value through other comprehensive income.
Level 3: Sensitivity analysis of unobservable inputs
Where the fair value of a financial instrument is determined using inputs which
 
are unobservable and which have
a more than insignificant impact on the fair value of the instrument, the actual value
 
of those inputs at the
balance date may be drawn from a range of reasonably possible alternatives. In line with market practice the
upper and lower bounds of the range of alternative input values reflect a
90
% level of valuation certainty. The
actual levels chosen for the unobservable inputs in preparing the financial
 
statements are consistent with the
valuation methodology used for fair valued financial instruments.
In practice valuation uncertainty is measured and managed per exposure to individual valuation inputs (i.e. risk
factors) at portfolio level across different product categories. Where the disclosure looks at individual Level 3
inputs the actual valuation adjustments may also reflect the benefits of portfolio offsets.
 
This disclosure does not attempt to indicate or predict future fair value movement. The numbers in isolation give
limited information as in most cases these Level 3 assets and liabilities should be
 
seen in combination with other
instruments (for example as a hedge) that are classified as Level 2.
 
The valuation uncertainty in the table below is broken down by related risk class rather than by product. The
possible impact of a change of unobservable inputs in
 
the fair value o of financial instruments where
unobservable inputs are significant to the valuation is as follows:
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
63
Sensitivity analysis of Level 3 instruments
Positive fair value
movements from
 
using reasonable
 
possible alternatives
Negative fair value
movements from
 
using reasonable
 
possible alternatives
in EUR million
30
June
2021
31
December
2020
30
June
2021
31
December
2020
Equity (equity derivatives, structured notes)
3
33
-21
-14
Interest rates (Rates derivatives,
 
FX derivatives)
15
20
-1
-1
Credit (Debt securities, Loans, structured notes, credit derivatives)
68
43
-27
-27
86
96
-49
42
i) Financial instruments not measured at fair value
The following table presents the estimated fair values of the financial instruments not measured at fair value in
the statement of financial position. The aggregation of the fair values presented below does not represent, and
should not be construed as representing, the underlying value of ING
 
Group.
Methods applied in determining fair values of financial assets and liabilities (carried at amortised cost)
Carrying Amount
Carrying amount
approximates fair value
Level 1
Level 2
Level 3
Total fair
 
value
in EUR million
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
30
June
2021
31
December
2020
Financial Assets
Loans and advances to banks
26,198
25,364
2,548
2,165
0
0
7,714
7,763
15,990
15,611
26,252
25,539
Loans and advances to customers
607,777
593,970
19,007
17,486
0
0
17,828
14,595
583,268
576,659
620,103
608,740
Securities at amortised cost
49,467
50,587
0
0
47,444
49,109
2,433
2,550
586
622
50,462
52,281
683,442
669,921
21,555
19,651
47,444
49,109
27,975
24,908
599,844
592,892
696,817
686,560
Financial liabilities
Deposits from banks
89,134
78,098
6,306
3,918
0
77,571
68,473
5,870
6,014
89,748
78,405
Customer deposits
620,564
609,517
590,870
580,262
0
17,081
14,007
12,730
15,704
620,682
609,972
Debt securities in issue
91,840
82,065
-0
51,051
51,906
22,879
24,005
18,283
6,449
92,213
82,360
Subordinated loans
14,791
15,805
-0
-0
14,263
15,013
1,167
1,161
15,429
16,174
816,329
785,484
597,176
584,180
65,314
66,919
118,698
107,645
36,883
28,167
818,072
786,911
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
64
19
 
Legal proceedings
 
ING Group and its consolidated subsidiaries are involved in governmental, regulatory, arbitration and legal
proceedings and investigations in the Netherlands and in a number of foreign jurisdictions,
 
including the U.S.,
involving claims by and against them which arise in the ordinary course of their businesses,
 
including in
connection with their activities as lenders, broker-dealers, underwriters, issuers of securities and investors and
their position as employers and taxpayers. In certain of such proceedings, very large or indeterminate amounts
are sought, including punitive and other damages. This note should
 
be read in conjunction with Note 45 of the
2020 consolidated financial statements of ING Group, which included further details on
 
legal proceedings.
While it is not feasible to predict or determine the ultimate outcome of all pending or
 
threatened governmental,
regulatory, arbitration and legal proceedings and investigations, ING is of the opinion that some of the
proceedings and investigations set out below may have or have in the recent past had a significant effect on the
financial position, profitability or reputation of ING and/or ING and its consolidated subsidiaries.
Settlement agreement:
 
On 4 September 2018, ING announced that it had
 
entered into a settlement agreement
with the Dutch Public Prosecution Service relating to previously disclosed
 
investigations regarding various
requirements for client on-boarding and the prevention of money laundering and corrupt practices. Following
the entry into the settlement agreement, ING has experienced heightened scrutiny from authorities in
 
various
countries. ING is also aware, including as a result of media reports, that other parties
 
may, among other things,
seek to commence legal proceedings against ING in connection with the subject matter of
 
the settlement, have
filed or may file requests for disciplinary proceedings against ING employees based on the
 
Dutch “Banker’s oath”.
Certain parties filed requests with the Court of Appeal in
 
The Netherlands to reconsider the prosecutor’s decision
to enter into the settlement agreement with ING and not to prosecute ING or (former) ING employees. In
December 2020, the Court of Appeal issued
 
its final ruling. In this ruling the prosecutors' decision to enter into
the settlement agreement with ING was upheld, making the settlement final. However, in a separate ruling, the
Court ordered the prosecution of ING’s former CEO.
Findings regarding AML processes:
 
As previously disclosed, after its September 2018 settlement with Dutch
authorities concerning anti-money laundering matters, and in the context of significantly increased attention on
the prevention of financial economic crime, ING has experienced heightened scrutiny by authorities
 
in various
countries. The interactions with such regulatory and judicial authorities have included,
 
and can be expected to
continue to include, onsite visits, information requests, investigations and other enquiries. Such interactions, as
well as ING’s internal assessments in connection with its global enhancement programme, have in some cases
resulted in satisfactory outcomes, and also have resulted in, and may continue to result in, findings, or other
conclusions which may require appropriate remedial actions by ING, or may have other consequences. ING
intends to continue to work in close cooperation with authorities as it seeks to improve its management of non-
financial risks in terms of policies, tooling, monitoring,
 
governance, knowledge and behaviour.
ING continues to take steps to enhance its management of compliance risks and embed stronger awareness
across the whole organisation. These steps are part of the global KYC programme and set of initiatives, which
includes enhancing KYC files and working on various structural improvements in compliance policies,
 
tooling,
monitoring, governance, knowledge and behaviour.
SIBOR – SOR litigation:
 
In July 2016, investors in derivatives tied to the Singapore Interbank Offer Rate (“SIBOR”)
filed a U.S. class action complaint in the New York District Court alleging that several banks, including ING,
conspired to rig the prices of derivatives tied to SIBOR and the Singapore Swap Offer Rate (“SOR”). The lawsuit
refers to investigations by the Monetary Authority of Singapore (“MAS”) and other regulators, including the U.S.
Commodity Futures Trading Commission (“CFTC”), in relation to rigging prices of SIBOR-
 
and SOR based
derivatives. In October 2018, the New York District Court issued a decision dismissing all claims against ING
Group and ING Capital Markets LLC, but leaving ING Bank, together with several other banks, in the case, and
directing plaintiffs to file an amended complaint consistent with the Court's rulings. In
 
October 2018, plaintiffs
filed such amended complaint, which asserts claims
 
against a number of defendants but none against ING Bank
(or any other ING entity), effectively dismissing ING Bank from the case. In December
 
2018, plaintiffs sought
permission from the Court to file a further amended complaint
 
that names ING Bank as a defendant. In July 2019,
the New York District Court granted the defendants’ motion to dismiss and denied leave to further amend the
complaint, effectively dismissing all remaining claims against ING Bank. In March 2021, the Second Circuit court
vacated the District Court’s ruling. The case was remanded to the District Court to reconsider the amended
complaint that would add ING Bank N.V.
 
back to the case. In May 2021, the Second Circuit court denied the
defendants’ petition for rehearing with the Second Circuit court.
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
65
Interest rate derivatives claims:
 
ING is involved in several legal proceedings in the Netherlands with respect to
interest rate derivatives that were sold to clients in connection with floating interest rate loans in order to hedge
the interest rate risk of the loans. These proceedings are based on several legal grounds, depending on the facts
and circumstances of each specific case, inter alia alleged breach of duty of care, insufficient information
provided to the clients on the product and its risks and other elements related to the interest rate derivatives
that were sold to clients. In some cases, the court has ruled in favour of the claimants and
 
awarded damages,
annulled the interest rate derivative or ordered repayment of certain amounts to the claimants. The total
amounts that need to be repaid or compensated in some cases still need to be determined.
 
ING may decide to
appeal against adverse rulings. Although the outcome of the pending litigation and similar
 
cases that may be
brought in the future is uncertain, it is possible that the courts may ultimately rule in
 
favour of the claimants in
some or all of such cases. Where appropriate a provision has been taken. The aggregate financial impact of
 
the
current and future litigation could become material.
Mortgage expenses claims:
 
ING Spain has received claims and is involved in procedures with customers
regarding reimbursement of expenses associated with the formalisation of mortgages. In most court proceedings
in first instance the expense clause of the relevant mortgage contract has been declared null and ING Spain has
been ordered to reimburse all or part of the applicable expenses. Since 2018,
 
the Spanish Supreme Court and the
European Court of Justice have issued rulings setting out which party should
 
bear notary, registration, agency,
and stamp duty costs. In January 2021, the Spanish Supreme Court
 
ruled that valuation costs of mortgages,
signed prior to 16 June 2019, the date the new mortgage law entered into force, should be borne by the bank.
Media attention for the statute of limitations applicable to the right to claim reimbursement of costs resulted in
an increased number of claims at the beginning of
 
2021. In June 2021, the Supreme Court has published
 
a press
release informing of its decision to ask ECJ for a preliminary ruling regarding the criteria that should be applied
 
to
determine the date from which the action for claiming the reimbursement of mortgage expenses is considered to
be expired. ING Spain has also been included, together with other
 
Spanish banks, in three class actions filed by
customer associations. In one of the class actions an agreement
 
was reached with the association. In another
class action ING filed an appeal asking the Spanish
 
Court of Appeal to determine that the ruling of the
 
court of
first instance is only applicable to the consumers that were part of the case. A provision has been established in
the past and has been adjusted where appropriate.
Claims regarding mortgage loans in Swiss franc in Poland:
 
ING Poland is a defendant in several lawsuits with
retail customers who took out mortgage loans indexed to the Swiss franc. Such customers have alleged that the
mortgage loan contract contains abusive clauses. One element that the court is expected to consider in
determining whether such contracts contain abusive clauses is whether the rules to determine
 
the exchange rate
used for the conversion of the loan from Polish zloty to Swiss franc are unambiguous and verifiable. In December
2020, the Polish Financial Supervision Authority
 
(PFSA) proposed that lenders offer borrowers voluntary out-of-
court settlements on foreign-currency mortgage disputes, with mortgages indexed to Swiss franc serving as a
reference point. In February 2021, ING Poland announced its support for this initiative. ING has recorded a
portfolio provision with respect to the claims and the PFSA proposal. The Polish Supreme Court is expected to
provide further clarity on this topic in a ruling scheduled
 
for September 2021.
20
 
Related parties
In the normal course of business, ING Group enters into various transactions with related parties. Parties are
considered to be related if one party has the ability to control or exercise significant influence over the other
party in making financial or operating decisions. Related parties of ING
 
Group include, among others, its
subsidiaries, associates, joint ventures, key management personnel, and various defined benefit and contribution
plans. Transactions between related parties include rendering or receiving of services, leases, transfers under
finance arrangements and provisions of guarantees or collateral.
Related party transactions in the six month period ended 30 June
 
2021 were similar in nature to those disclosed
in the 2020 consolidated financial statements of ING Group. No related party transactions that have taken place
in the six month period ended 30 June 2021 have materially affected the financial position
 
or the performance of
ING during this period.
21
 
Capital management
ING Group’s Common Equity Tier 1 capital (CET1) ratio increased to
15.7
% as at 30 June 2021 (31 December
2020:
15.5
%), mainly due to capital generation.
ING’s CET1 ambition level is around
12.5
%. This ambition level is comfortably above the current Maximum
Distributable Amount (MDA) level of
10.51
%, implying a management buffer of ~
200
 
basis points.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
66
Dividend
ING has reserved EUR
1,232
 
million of the net profit of the 6 month period ended
 
30 June 2021 for distribution
outside of CET1 capital, reflecting our distribution policy of a
50
% pay-out ratio on resilient net profit. Resilient
net profit (which is defined as net profit on IFRS-EU basis, adjusted for significant items not linked to the normal
course of business) is equal to IFRS-EU net profit.
 
At 30 June 2021, ING reserved EUR
4,031
 
million in total for distribution outside of CET1 capital. This includes
 
the
amount originally reserved for the final 2019 dividend, the remaining
 
amount originally reserved for the 2020
dividend, as well as the amount reserved for interim dividend from the first half year of 2021 net
 
profit.
 
On 23 July 2021, the ECB confirmed its recommendation to limit or refrain from dividends in
 
light of the Covid-19
pandemic, and return to a bank-by-bank assessment of capital and distribution plans
 
as from the end of
September 2021.
 
ING will pay an amount of EUR
0.48
 
per share on 12 October 2021, consisting of an interim dividend over 2021
(EUR
0.21
 
per share, representing
one third
 
of the resilient net profit of the first half year of 2021) and the
remaining amount originally reserved for the 2020 distribution (EUR
0.27
 
per share).
ING intends to make an additional distribution after 30 September 2021 of the amount
 
reserved over 2019. This
will be in the form of cash and/or a share buyback,
 
subject to relevant approvals.
Ratings
The ratings from S&P,
 
Moody’s and Fitch remained unchanged in the first half year of 2021. S&P changed its
 
outlook
on ING Groep N.V.
 
from ‘Negative’ to ‘Stable’.
 
 
Main credit ratings of ING at 30 June 2021
Standard & Poor’s
Moody’s
Fitch
Rating
Outlook
Rating
Outlook
Rating
Outlook
ING Groep N.V.
Long-term
A-
Stable
Baa1
Stable
A+
Negative
ING Bank N.V.
Long-term
A+
Stable
Aa3
Stable
AA-
Negative
Short-term
A-1
P-1
F1+
 
ING’s key credit ratings and outlook are shown in the table above. Each of these ratings reflects only the view of
the applicable rating agency at the time the rating was issued, and any explanation of the significance of
 
a rating
may be obtained only from the rating agency.
 
A security rating is not a recommendation to buy, sell or hold securities and each rating should be evaluated
independently of other ratings. There is no assurance that any credit rating will remain in effect for any given
period of time or that a rating will not be lowered, suspended or
 
withdrawn entirely by the rating agency if, in
the rating agency’s judgment, circumstances so warrant. ING accepts no responsibility for the accuracy or
reliability of the ratings.
22
 
Subsequent events
 
There are no subsequent events to report other than those disclosed in Note 6 ‘Assets and liabilities held for sale’
and Note 21 ‘Capital management’.
ING Group Interim financial report
 
on form 6-K for the six month period ended 30 June
 
2021 - Unaudited
67
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to
be signed on its behalf by the undersigned,
 
thereunto duly authorized.
ING Groep N.V.
(Registrant)
Date: August 5, 2021
By: /s/T.
 
Phutrakul
T.
 
Phutrakul
Chief Financial Officer