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Segment Data (Tables)
9 Months Ended
Jul. 30, 2017
Segment Reporting [Abstract]  
Summary of Sales and Segment Operating Income (Loss) by Reportable Operating Segment
Financial data pertaining to the Company’s segment revenue and operating income (loss) as well as results from Corporate and Other for the three and nine months ended July 30, 2017 and July 31, 2016 are summarized in the following tables (in thousands):

 
Three Months Ended July 30, 2017
 
Total
 
North American Staffing
 
 International Staffing
 
Technology Outsourcing Services and Solutions
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
289,924

 
$
229,372

 
$
29,018

 
$
24,323

 
$
9,042

 
$
(1,831
)
Cost of services
244,205

 
194,594

 
24,459

 
19,788

 
7,195

 
(1,831
)
Gross margin
45,719

 
34,778

 
4,559

 
4,535

 
1,847

 

 
 
 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
46,931

 
28,962

 
3,824

 
3,561

 
10,584

 

Restructuring and severance costs
249

 
75

 
4

 
2

 
168

 

Operating income (loss)
(1,461
)

5,741


731

 
972

 
(8,905
)
 

Other income (expense), net
(2,983
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
1,074

 
 
 
 
 
 
 
 
 
 
Net loss
$
(5,518
)
 
 
 
 
 
 
 
 
 
 

 
Three Months Ended July 31, 2016
 
Total
 
North American Staffing
 
 International Staffing
 
Technology Outsourcing Services and Solutions
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
330,625

 
$
249,730

 
$
32,565

 
$
23,857

 
$
27,206

 
$
(2,733
)
Cost of services
282,098

 
211,806

 
27,672

 
21,820

 
23,533

 
(2,733
)
Gross margin
48,527

 
37,924

 
4,893

 
2,037

 
3,673

 

 
 
 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
49,543

 
30,757

 
3,888

 
2,929

 
11,969

 

Restructuring and severance costs
970

 
482

 
138

 

 
350

 

Operating income (loss)
(1,986
)
 
6,685

 
867

 
(892
)
 
(8,646
)
 

Other income (expense), net
(2,231
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
393

 
 
 
 
 
 
 
 
 
 
Net loss
$
(4,610
)
 
 
 
 
 
 
 
 
 
 


 
Nine Months Ended July 30, 2017
 
Total
 
North American Staffing
 
 International Staffing
 
Technology Outsourcing Services and Solutions
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
905,953

 
$
695,041

 
$
89,599

 
$
74,493

 
$
51,371

 
$
(4,551
)
Cost of services
766,225

 
592,504

 
75,786

 
60,196

 
42,290

 
(4,551
)
Gross margin
139,728

 
102,537

 
13,813

 
14,297

 
9,081

 

 
 
 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
146,992

 
90,695

 
11,895

 
10,625

 
33,777

 

Restructuring and severance costs
1,072

 
215

 
14

 
39

 
804

 

Impairment charge
290

 



 

 
290

 

Gain from divestitures
(3,938
)
 

 

 

 
(3,938
)
 

Operating income (loss)
(4,688
)

11,627



1,904

 
3,633

 
(21,852
)
 

Other income (expense), net
(5,331
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
930

 
 
 
 
 
 
 
 
 
 
Net loss
$
(10,949
)
 
 
 
 
 
 
 
 
 
 
 
Nine Months Ended July 31, 2016
 
Total
 
North American Staffing
 
 International Staffing
 
Technology Outsourcing Services and Solutions
 
Corporate and Other (1)
 
Eliminations (2)
Net revenue
$
993,169

 
$
739,186

 
$
99,766

 
$
76,052

 
$
87,201

 
$
(9,036
)
Cost of services
847,602

 
633,139

 
85,133

 
63,583

 
74,783

 
(9,036
)
Gross margin
145,567

 
106,047

 
14,633

 
12,469

 
12,418

 

 
 
 
 
 
 
 
 
 
 
 
 
Selling, administrative and other operating costs
153,294

 
92,418

 
12,453

 
9,833

 
38,590

 

Restructuring and severance costs
4,571

 
1,074

 
608

 
225

 
2,664

 

Gain from divestitures
(1,663
)
 

 

 

 
(1,663
)
 

Operating income (loss)
(10,635
)
 
12,555

 
1,572

 
2,411

 
(27,173
)
 

Other income (expense), net
(4,685
)
 
 
 
 
 
 
 
 
 
 
Income tax provision
2,037

 
 
 
 
 
 
 
 
 
 
Net loss
$
(17,357
)
 
 
 
 
 
 
 
 
 
 

(1) Revenues are primarily derived from managed service programs and information technology infrastructure services through the date of the sale of Maintech.
(2) The majority of intersegment sales results from North American Staffing providing resources to Technology Outsourcing Services and Solutions.