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Purchases and other expenses - Restructuring and integration costs - Components - Tabular information (Details) - EUR (€)
€ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Purchases and other expenses [abstract]      
Restructuring costs € (132) € (189) € (164)
Departure plans (68) (30) (67)
Lease property restructuring 5 (28) (58)
Distribution channels (26) (11) (4)
Other (43) (120) (35)
Integration costs   (10) (3)
Acquisition costs of investments   (10) (3)
Total restructuring costs € (132) € (199) € (167)