United States

Securities and Exchange Commission

Washington, D.C. 20549

Form 10-Q

☑ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the quarterly period ended June 30, 2022

Or

☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the transition period from _____ to _____

Commission File Number 1-13145

Jones Lang LaSalle Incorporated

(Exact name of registrant as specified in its charter)

Maryland				36-4150422
(State or other jurisdiction of incorporation or organization)				(I.R.S. Employer Identification No.)
	200 East Randolph Drive	Chicago,	IL	60601
	(Address of principal executive offices)			(Zip Code)
	Registrant's telephone number, including area code:				(312)	782-5800
	Former name, former address and former fiscal year, if changed since last report: Not Applicable

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbol	Name of each exchange on which registered
Common Stock, par value $0.01	JLL	The New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☑ No ☐

Indicate by check mark whether the registrant has submitted electronically, every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☑ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer	☑	Accelerated filer	☐
Non-accelerated filer	☐	Smaller reporting company	☐
Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☑

The number of shares outstanding of the registrant's common stock (par value $0.01) as of the close of business on August 1, 2022 was 47,917,661.

Table of Contents

Part I	Financial Information
Item 1.	Condensed Consolidated Financial Statements:	3
	Balance Sheets as of June 30, 2022 and December 31, 2021	3
	Statements of Comprehensive Income for the Three and Six Months Ended June 30, 2022 and 2021	4
	Statements of Changes in Equity for the Three and Six Months Ended June 30, 2022 and 2021	5
	Statements of Cash Flows for the Six Months Ended June 30, 2022 and 2021	7
	Notes to Condensed Consolidated Financial Statements	8
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	28
Item 3.	Quantitative and Qualitative Disclosures about Market Risk	50
Item 4.	Controls and Procedures	50
Part II	Other Information
Item 1.	Legal Proceedings	51
Item 1A.	Risk Factors	51
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds	51
Item 6.	Exhibits	52
Signature		53

2

Part I. Financial Information

Item 1. Financial Statements

JONES LANG LASALLE INCORPORATED

CONDENSED CONSOLIDATED BALANCE SHEETS

(in millions, except share and per share data)	June 30, 2022		December 31, 2021
Assets	(unaudited)
Current assets:
Cash and cash equivalents	$	568.0	593.7
Trade receivables, net of allowance of $74.5 and $67.6	1,859.8		2,004.1
Notes and other receivables	400.6		389.3
Reimbursable receivables	1,780.0		1,734.5
Warehouse receivables	634.8		822.3
Short-term contract assets, net of allowance of $2.7 and $2.5	354.3		343.1
Prepaid and other	552.3		500.7
Total current assets	6,149.8		6,387.7
Property and equipment, net of accumulated depreciation of $944.3 and $909.1	731.7		740.0
Operating lease right-of-use assets	771.4		723.4
Goodwill	4,519.9		4,611.6
Identified intangibles, net of accumulated amortization of $394.2 and $340.1	871.9		887.0
Investments, including $786.1 and $639.6 at fair value	901.9		745.7
Long-term receivables	289.2		316.4
Deferred tax assets, net	277.9		330.8
Deferred compensation plan	528.1		528.8
Other	230.5		233.6
Total assets	$	15,272.3	15,505.0
Liabilities and Equity
Current liabilities:
Accounts payable and accrued liabilities	$	947.0	1,262.8
Reimbursable payables	1,308.3		1,350.0
Accrued compensation and benefits	1,351.1		2,029.5
Short-term borrowings	128.3		147.9
Current maturities of long-term debt, net of debt issuance costs of $0.2 and $0.3	274.8		274.7
Short-term contract liabilities and deferred income	235.4		208.2
Short-term acquisition-related obligations	47.5		45.8
Warehouse facilities	622.3		795.7
Short-term operating lease liabilities	153.1		153.8
Other	269.4		218.1
Total current liabilities	5,337.2		6,486.5
Credit facility, net of debt issuance costs of $10.7 and $11.8	1,364.3		138.2
Long-term debt, net of debt issuance costs of $1.4 and $1.4	364.4		395.6
Deferred tax liabilities, net	211.6		179.7
Deferred compensation	490.9		525.4
Long-term acquisition-related obligations	54.3		66.3
Long-term operating lease liabilities	748.6		714.4
Other	547.1		577.7
Total liabilities	9,118.4		9,083.8
Redeemable noncontrolling interest	7.2		7.8
Company shareholders' equity:
Common stock, $0.01 par value per share, 100,000,000 shares authorized; 52,084,171 and 52,076,800 shares issued; 48,240,672 and 50,024,139 outstanding	0.5		0.5
Additional paid-in capital	2,050.7		2,053.7
Retained earnings	5,275.4		4,937.6
Treasury stock, at cost, 3,843,499 and 2,052,661 shares	(824.7)		(406.3)
Shares held in trust	(5.1)		(5.2)
Accumulated other comprehensive loss	(583.9)		(395.4)
Total Company shareholders’ equity	5,912.9		6,184.9
Noncontrolling interest	233.8		228.5
Total equity	6,146.7		6,413.4
Total liabilities, redeemable noncontrolling interest and equity	$	15,272.3	15,505.0

    See accompanying notes to Condensed Consolidated Financial Statements.

3

JONES LANG LASALLE INCORPORATED

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(in millions, except share and per share data) (unaudited)	Three Months Ended June 30,			Six Months Ended June 30,
	2022		2021	2022		2021
Revenue	$	5,278.4	4,495.0	$	10,079.8	8,532.1
Operating expenses:
Compensation and benefits	$	2,554.4	2,208.8	$	4,965.2	4,197.8
Operating, administrative and other	2,407.6		1,989.3	4,548.6		3,886.5
Depreciation and amortization	55.4		54.5	109.8		107.5
Restructuring and acquisition charges	25.9		18.1	45.4		35.3
Total operating expenses	$	5,043.3	4,270.7	$	9,669.0	8,227.1
Operating income	$	235.1	224.3	$	410.8	305.0
Interest expense, net of interest income	15.7		10.6	25.9		21.0
Equity earnings	53.6		40.8	72.1		89.3
Other income (expense)	135.3		(0.2)	135.5		11.6
Income before income taxes and noncontrolling interest	408.3		254.3	592.5		384.9
Income tax provision	72.8		54.9	113.1		83.1
Net income	335.5		199.4	479.4		301.8
Net income (loss) attributable to noncontrolling interest	141.6		(0.6)	139.9		(1.2)
Net income attributable to common shareholders	$	193.9	200.0	$	339.5	303.0
Basic earnings per common share	$	3.98	3.90	$	6.89	5.91
Basic weighted average shares outstanding (in 000's)	48,718		51,288	49,247		51,231
Diluted earnings per common share	$	3.90	3.82	$	6.75	5.80
Diluted weighted average shares outstanding (in 000's)	49,651		52,324	50,292		52,253
Net income attributable to common shareholders	$	193.9	200.0	$	339.5	303.0
Change in pension liabilities, net of tax	—		0.7	—		0.5
Foreign currency translation adjustments	(164.4)		(0.2)	(188.5)		(6.4)
Comprehensive income attributable to common shareholders	$	29.5	200.5	$	151.0	297.1

See accompanying notes to Condensed Consolidated Financial Statements.

4

JONES LANG LASALLE INCORPORATED

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

FOR THE THREE AND SIX MONTHS ENDED JUNE 30, 2022 AND 2021

	Company Shareholders' Equity
	Common Stock			Additional		Shares
(in millions, except share and per share data) (unaudited)	Shares Outstanding	Amount		Paid-In	Retained	Held in	Treasury			Total
				Capital	Earnings	Trust	Stock	AOCI(1)	NCI(2)	Equity
December 31, 2021	50,024,139	$	0.5	2,053.7	4,937.6	(5.2)	(406.3)	(395.4)	228.5	$	6,413.4
Net income (loss)	—	—		—	145.6	—	—	—	(1.7)	143.9
Shares issued under stock-based compensation programs	305,435	—		(3.6)	—	—	5.5	—	—	1.9
Shares repurchased for payment of taxes on stock-based compensation	(105,295)	—		(1.9)	—	—	(1.9)	—	—	(3.8)
Amortization of stock-based compensation	—	—		18.6	—	—	—	—	—	18.6
Shares held in trust	—	—		—	—	0.1	—	—	—	0.1
Repurchase of common stock	(615,351)	—		—	—	—	(150.0)	—	—	(150.0)
Foreign currency translation adjustments	—	—		—	—	—	—	(24.1)	—	(24.1)
Increase in amounts attributable to noncontrolling interest	—	—		—	—	—	—	—	15.2	15.2
March 31, 2022	49,608,928	$	0.5	2,066.8	5,083.2	(5.1)	(552.7)	(419.5)	242.0	$	6,415.2
Net income (loss)(3)	—	—		—	193.9	—	—	—	141.7	335.6
Shares issued under stock-based compensation programs	36,251	—		(25.4)	(1.7)	—	42.2	—	—	15.1
Shares repurchased for payment of taxes on stock-based compensation	(6,592)	—		(16.5)	—	—	(16.5)	—	—	(33.0)
Amortization of stock-based compensation	—	—		25.8	—	—	—	—	—	25.8
Repurchase of common stock	(1,397,915)	—		—	—	—	(297.7)	—	—	(297.7)
Foreign currency translation adjustments	—	—		—	—	—	—	(164.4)	—	(164.4)
Decrease in amounts attributable to noncontrolling interest	—	—		—	—	—	—	—	(149.9)	(149.9)
Balances at June 30, 2022	48,240,672	$	0.5	2,050.7	5,275.4	(5.1)	(824.7)	(583.9)	233.8	$	6,146.7

(1) AOCI: Accumulated other comprehensive income (loss)

(2) NCI: Noncontrolling interest
(3) Excludes net (loss) income attributable to redeemable noncontrolling interest of $(0.1) million for the three months ended June 30, 2022

5

JONES LANG LASALLE INCORPORATED

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY (CONTINUED)

FOR THE THREE AND SIX MONTHS ENDED JUNE 30, 2022 AND 2021

	Company Shareholders' Equity
	Common Stock			Additional		Shares
(in millions, except share and per share data) (unaudited)	Shares Outstanding	Amount		Paid-In	Retained	Held in	Treasury			Total
				Capital	Earnings	Trust	Stock	AOCI(1)	NCI(2)	Equity
December 31, 2020	51,105,417	$	0.5	2,023.3	3,975.9	(5.6)	(96.1)	(377.2)	89.2	$	5,610.0
Net income (loss)	—	—		—	103.0	—		—	(0.6)	102.4
Shares issued under stock-based compensation programs	290,563	—		(15.6)	—	—	15.9	—	—	0.3
Shares repurchased for payment of taxes on stock-based compensation	(89,780)	—		(9.7)	—	—	(5.5)	—	—	(15.2)
Amortization of stock-based compensation	—	—		17.5	—	—	—	—	—	17.5
Shares held in trust	—	—		—	—	0.2	—	—	—	0.2
Change in pension liabilities, net of tax	—	—		—	—	—	—	(0.2)	—	(0.2)
Foreign currency translation adjustments	—	—		—	—	—	—	(6.2)	—	(6.2)
Decrease in amounts attributable to noncontrolling interest	—	—		—	—	—	—	—	(1.9)	(1.9)
March 31, 2021	51,306,200	$	0.5	2,015.5	4,078.9	(5.4)	(85.7)	(383.6)	86.7	$	5,706.9
Net income (loss)	—	—		—	200.0	—	—	—	(0.6)	199.4
Shares issued under stock-based compensation programs	13,712	—		(1.0)	—	—	1.5	—	—	0.5
Shares repurchased for payment of taxes on stock-based compensation	(2,184)	—		(0.2)	—	—	(0.2)	—	—	(0.4)
Amortization of stock-based compensation	—	—		26.3	—	—	—	—	—	26.3
Shares held in trust	—	—		—	—	0.1	—	—	—	0.1
Change in pension liabilities, net of tax	—	—		—	—	—	—	0.7	—	0.7
Repurchase of common stock	(172,500)	—		—	—	—	(37.9)	—	—	(37.9)
Foreign currency translation adjustments	—	—		—	—	—	—	(0.2)	—	(0.2)
Increase in amounts attributable to noncontrolling interest	—	—		—	—	—	—	—	4.3	4.3
Balances at June 30, 2021	51,145,228	$	0.5	2,040.6	4,278.9	(5.3)	(122.3)	(383.1)	90.4	$	5,899.7

(1) AOCI: Accumulated other comprehensive income (loss)

(2) NCI: Noncontrolling interest

See accompanying notes to Condensed Consolidated Financial Statements.

6

JONES LANG LASALLE INCORPORATED

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

	Six Months Ended June 30,
(in millions) (unaudited)	2022		2021
Cash flows from operating activities:
Net income	$	479.4	301.8
Reconciliation of net income to net cash used in operating activities:
Depreciation and amortization	109.8		107.5
Equity earnings	(72.1)		(89.3)
Net gain on dispositions	(134.8)		(11.4)
Distributions of earnings from investments	9.9		4.6
Provision for loss on receivables and other assets	11.8		(0.2)
Amortization of stock-based compensation	44.4		43.8
Net non-cash mortgage servicing rights and mortgage banking derivative activity	(7.6)		(15.4)
Accretion of interest and amortization of debt issuance costs	2.5		2.2
Other, net	2.6		(21.1)
Change in:
Receivables	64.6		70.1
Reimbursable receivables and reimbursable payables	(94.2)		(77.4)
Prepaid expenses and other assets	(21.3)		(75.8)
Deferred tax assets, net	78.8		1.3
Accounts payable and accrued liabilities	(339.6)		(265.7)
Accrued compensation	(673.6)		(221.1)
Net cash used in operating activities	(539.4)		(246.1)
Cash flows from investing activities:
Net capital additions – property and equipment	(86.9)		(69.8)
Net investment asset activity (less than wholly-owned)	137.0		(41.8)
Business acquisitions, net of cash acquired	(2.0)		(0.2)
Capital contributions to investments	(121.4)		(77.4)
Distributions of capital from investments	13.1		13.5
Other, net	(2.9)		(38.1)
Net cash used in investing activities	(63.1)		(213.8)
Cash flows from financing activities:
Proceeds from borrowings under credit facility	4,060.0		2,373.0
Repayments of borrowings under credit facility	(2,835.0)		(2,023.0)
Net (repayments of) proceeds from short-term borrowings	(12.5)		47.6
Payments of deferred business acquisition obligations and earn-outs	(9.2)		(54.3)
Repurchase of common stock	(447.7)		(37.9)
Noncontrolling interest (distributions) contributions, net	(134.6)		2.2
Other, net	(19.7)		7.1
Net cash provided by financing activities	601.3		314.7
Effect of currency exchange rate changes on cash, cash equivalents and restricted cash	(37.6)		(9.7)
Net change in cash, cash equivalents and restricted cash	(38.8)		(154.9)
Cash, cash equivalents and restricted cash, beginning of the period	841.6		839.8
Cash, cash equivalents and restricted cash, end of the period	$	802.8	684.9
Supplemental disclosure of cash flow information:
Restricted cash, beginning of period	$	247.9	265.5
Restricted cash, end of period	234.8		190.9
Cash paid during the period for:
Interest	$	26.4	19.9
Income taxes, net of refunds	201.6		114.8
Operating leases	91.5		98.6
Non-cash activities:
Business acquisitions (including contingent consideration)	$	2.0	3.8
Non-cash consideration received for disposition	15.8		23.9
Deferred business acquisition obligations	1.4		—

See accompanying notes to Condensed Consolidated Financial Statements.

7

JONES LANG LASALLE INCORPORATED

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)

1.INTERIM INFORMATION

Readers of this quarterly report should refer to the audited financial statements of Jones Lang LaSalle Incorporated ("JLL," which may also be referred to as "the Company" or as "we," "us" or "our") for the year ended December 31, 2021, which are included in our 2021 Annual Report on Form 10-K, filed with the United States Securities and Exchange Commission ("SEC") and also available on our website (www.jll.com), since we have omitted from this quarterly report certain footnote disclosures which would substantially duplicate those contained in such audited financial statements. You should also refer to the "Summary of Critical Accounting Policies and Estimates" section within Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations and to Note 2, Summary of Significant Accounting Policies, in the Notes to Consolidated Financial Statements in our 2021 Annual Report on Form 10-K for further discussion of our significant accounting policies and estimates.

Our Condensed Consolidated Financial Statements as of June 30, 2022, and for the periods ended June 30, 2022 and 2021, are unaudited. In the opinion of management, we have included all adjustments (consisting solely of normal recurring adjustments) necessary for a fair presentation of the Condensed Consolidated Financial Statements for these interim periods. We have also reclassified certain prior year amounts to conform to the current presentation, specifically the incorporation of directly reimbursed expenses within Compensation and benefits, and Operating, administrative and other on our Condensed Consolidated Statements of Comprehensive Income, compared with its historical separate presentation.

Historically, our quarterly revenue and profits have tended to increase from quarter to quarter as the year progresses. This is the result of a general focus in the real estate industry on completing transactions by calendar year end, while certain expenses are recognized evenly throughout the year. Growth in our Property Management and Workplace Management businesses as well as other annuity-based services has, to an extent, lessened the seasonality in our revenue and profits during the past several years. Within our Markets Advisory and Capital Markets segments, revenue from transaction-based activities is driven by the size and timing of our clients' transactions and can fluctuate significantly from period to period. Our LaSalle Investment Management ("LaSalle") segment generally earns investment-generated performance fees on clients' real estate investment returns when assets are sold, the timing of which is geared toward the benefit of our clients, as well as co-investment equity gains and losses, primarily dependent on underlying valuations.

A significant portion of our compensation and benefits expense is from incentive compensation plans, which we generally accrue throughout the year based on progress toward annual performance targets. This process can result in significant fluctuations in quarterly compensation and benefits expense from period to period. Non-variable operating expenses, which we recognize when incurred during the year, are relatively constant on a quarterly basis.

We provide for the effects of income taxes on interim financial statements based on our estimate of the effective tax rate for the full year, which we base on forecasted income by country and expected enacted tax rates. As required, we adjust for the impact of discrete items in the quarters in which they occur. Changes in the geographic mix of income can impact our estimated effective tax rate.

As a result of the items mentioned above, the results for the periods ended June 30 are not fully indicative of what our results will be for the full fiscal year.

Change in Reporting Segments

Effective January 1, 2022, we changed from our geographic-centric Real Estate Services segments of Americas, EMEA and Asia Pacific to global business line segments of Markets Advisory, Capital Markets, Work Dynamics and JLL Technologies. Our real estate investment management business, LaSalle, continues as a reporting segment. As our segment financial results are presented on this global business line view, the comparable period has been recast to align with the new reporting structure. Refer to Note 2, Revenue Recognition, and Note 3, Business Segments, for additional information, including detail financial information, on our segments.

8

2.REVENUE RECOGNITION

We earn revenue from the following services (segments are bolded).

•Markets Advisory

◦Leasing

◦Property Management

◦Advisory, Consulting and Other

•Capital Markets

◦Investment Sales, Debt/Equity Advisory and Other

◦Loan Servicing

◦Valuation Advisory

•Work Dynamics

◦Workplace Management

◦Project Management

◦Portfolio Services and Other

•JLL Technologies

•LaSalle

Markets Advisory

Leasing

Leasing revenue is earned from brokerage commissions as we represent tenants and/or landlords in connection with real estate leases. Our performance obligation is to facilitate the execution of a lease agreement, which is satisfied at a point in time, upon lease execution. Generally, we are either entitled to the full consideration upon lease execution or in part upon lease execution with the remainder upon the occurrence of a future event outside of our control (e.g., tenant occupancy, lease commencement, or rent commencement). The majority of the events that preclude our entitlement to the full consideration upon lease execution are considered to be “normal course of business” and, therefore, do not result in a constraint upon the recognition of revenue. In the infrequent instance our fee entitlement in a contract with a customer is predicated on the occurrence of a future event(s) uncertain of occurring, we constrain the recognition of revenue until the uncertainty is resolved or the future event occurs. Generally, less than 5% of our Leasing revenue recognized in a period had previously been constrained.

Property Management

Property Management provides on-site day-to-day real estate management services for owners of office, industrial, retail, multifamily residential and various other types of properties, representing a series of daily performance obligations delivered over time. Pricing is generally in the form of a monthly management fee based upon property-level cash receipts, square footage under management or some other variable metric.

Although we are principal in limited situations, we generally act as agent on behalf of our Property Management clients in relation to third-party vendors and subcontractors engaged to deliver operational services to our clients' properties. In these situations, we arrange, but do not control, the services provided by third party vendors and subcontractors prior to the transfer of the services to the client. As a result, the third-party costs incurred on behalf of clients, along with the corresponding revenue, are presented net on our Condensed Consolidated Statements of Comprehensive Income.

Advisory, Consulting and Other

Advisory, Consulting and Other includes a variety of different service offerings, whereby our performance obligation is to provide services as specified in the contract. Occasionally, our entitlement to consideration is predicated on the occurrence of an event such as the delivery of a report for which client acceptance is required. However, except for event-driven point-in-time transactions, the majority of services provided within this service line are delivered over time due to the continuous transfer of control to our clients.

9

Capital Markets

Investment Sales, Debt/Equity Advisory and Other

We provide brokerage and other services for capital transactions, such as real estate sales or loan originations and refinancing. Our performance obligation is to facilitate the execution of capital transactions, and we are generally entitled to the full consideration at the point in time upon which our performance obligation is satisfied, at which time we recognize revenue. In addition, revenue related to mortgage servicing rights ("MSR" or "MSRs") and loan origination fees are reported within Investment Sales, Debt/Equity Advisory and Other.

Loan Servicing

We service substantially all the loans we originate and sell, and service loans we did not originate but subsequently acquire the rights to service. We obtain a periodic fee for each loan we service based on a proportion of the cash collections.

Capital Markets revenue excluded from the scope of Accounting Standards Codification Topic 606, Revenue from Contracts with Customers ("ASC Topic 606")

Our mortgage banking and servicing operations, comprised of (i) all Loan Servicing revenue and (ii) activities related to MSRs and loan origination fees (included in Investment Sales, Debt/Equity Advisory and Other), are not considered revenue from contracts with customers, and accordingly are excluded from the scope of ASC Topic 606. Such out-of-scope revenue is presented below.

	Three Months Ended June 30,			Six Months Ended June 30,
(in millions)	2022		2021	2022		2021
Revenue excluded from scope of ASC Topic 606	$	76.5	63.4	$	146.5	133.6

Valuation Advisory

Valuation Advisory service offerings include (but are not limited to) asset appraisal, business valuation, property tax advisory, complex litigation, and environmental property consulting. Our performance obligation is to provide services as specified in the contract and our pricing is negotiated based on the scale and complexity of each assignment. Typically, our entitlement to consideration is predicated on the occurrence of an event such as the delivery of an appraisal or report for which client acceptance is required.

Work Dynamics

Workplace Management

Workplace Management, previously referred to as Integrated Facilities Management (IFM), provides comprehensive, on-site day-to-day real estate management services to corporations and institutions across a broad range of industries that outsource the management of the real estate they occupy, representing a series of daily performance obligations delivered over time. Pricing generally includes a management fee and, in many instances, an incentive fee or other form of variable consideration.

Although we may act as agent on behalf of our clients with respect to certain mandates, we generally act as principal for our Workplace Management contracts with respect to third-party vendors and subcontractors engaged to deliver operational services to our clients' facilities. In these situations, we control the services provided by such third-party vendors and subcontractors prior to the transfer of the services to the client. As a result, the third-party costs incurred on behalf of our clients, along with the corresponding reimbursement revenue, are presented gross on our Condensed Consolidated Statements of Comprehensive Income.

Project Management

Project Management, previously referred to as Project & Development Services, provides short-term construction-related services ranging from development and design to general contracting and project management for owners and occupiers of real estate. Depending on the terms of our engagement, our performance obligation is either to arrange for the completion of a project or to assume responsibility for completing a project on behalf of a client. Our obligations to clients are satisfied over time due to the continuous transfer of control of the underlying asset. Therefore, we recognize revenue over time, generally using input measures (e.g., to-date costs incurred relative to total estimated costs at completion).

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Typically, we are entitled to consideration at distinct milestones over the term of an engagement. For certain contracts where we assume responsibility for completing a project, we control the services provided by third-party vendors and subcontractors prior to transfer of the assets to the client. In these situations, the third-party costs incurred on behalf of clients, along with the associated reimbursement revenue, are presented gross on our Condensed Consolidated Statements of Comprehensive Income. In contrast, where we act as agent on behalf of clients, third-party costs incurred and the associated revenue are presented net on our Condensed Consolidated Statements of Comprehensive Income.

Portfolio Services and Other

Portfolio Services and Other includes a variety of different service offerings, including advising clients on how to optimize their workplace strategies and occupancy planning efforts, and overall portfolio strategy management and administration for our clients. Our performance obligation is to provide services as specified in the contract. For event-driven point-in-time transactions, we record revenue when our performance obligation is complete, such as the delivery of a report where client acceptance is required, whereas revenue is recorded over time for services with a continuous transfer of control to our clients.

JLL Technologies

JLL Technologies offers multiple cloud-based software solutions that generate value for investors and businesses by enabling higher-quality decision-making through improved data and analytics. We recognize cloud-based software revenue over time commensurate with the length and terms of the contract. In addition, we offer professional services such as program and project management, implementation and support, managed services, and advisory services. We recognize professional services revenue at the time our performance obligation is satisfied.

LaSalle

LaSalle provides real estate investment management services to clients and generally earns consideration in the form of advisory fees, transaction fees and incentive fees. Typically, our performance obligation is to manage clients’ capital for a specified period of time and is delivered as a series of daily performance obligations over time. Revenue recognition for transaction and incentive fees is generally constrained until all contingencies have cleared due to the possibility of a significant reversal until completion of the events necessary to realize the associated consideration. Substantially all incentive fees recognized as revenue were previously constrained.

Contract assets and liabilities - Our contract assets, net of allowance, are included in Short-term contract assets and Other assets and our contract liabilities are included in Short-term contract liabilities and deferred income on our Condensed Consolidated Balance Sheets. The majority of contract liabilities are recognized as revenue within 90 days. Such contract assets and liabilities are presented below.

(in millions)	June 30, 2022		December 31, 2021
Contract assets, gross	$	449.2	438.7
Contract asset allowance	(2.7)		(2.8)
Contract assets, net	$	446.5	435.9
Contract liabilities	$	156.5	128.9

Remaining performance obligations - Remaining performance obligations represent the aggregate transaction price for contracts where our performance obligations have not yet been satisfied. As of June 30, 2022, the aggregate amount of transaction price allocated to remaining performance obligations represented less than 5% of our total revenue. In accordance with ASC Topic 606, excluded from the aforementioned remaining performance obligations are (i) amounts attributable to contracts expected to be completed within 12 months and (ii) variable consideration for services performed as a series of daily performance obligations, such as facilities management, property management, and LaSalle contracts. Contracts within these businesses represent a significant portion of our contracts with customers not expected to be completed within 12 months.

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3. BUSINESS SEGMENTS

On February 28, 2022, we announced a new organizational structure that became effective on January 1, 2022. Under the new structure, we organize our operations around, and publicly report our financial results on, five global business segments:

(1) Markets Advisory,

(2) Capital Markets,

(3) Work Dynamics,

(4) JLL Technologies, and

(5) LaSalle.

Markets Advisory offers a wide range of real estate services, including agency leasing and tenant representation, property management, advisory, and consulting services. Capital Markets service offerings include investment sales, equity and debt advisory, loan servicing, and valuation advisory. Our Work Dynamics business provides a broad suite of integrated services to occupiers of real estate, including facility and project management, as well as portfolio and other services. Our JLL Technologies segment offers software products, solutions and services, while LaSalle provides investment management services on a global basis to institutional investors and high-net-worth individuals.

We allocate all indirect expenses to our segments, other than interest and income taxes, as nearly all expenses incurred benefit one or more of the segments. Allocated expenses primarily consist of corporate functional costs across the globe, which we allocate to the business segments using an expense-specific driver-based methodology.

Adjusted EBITDA does not include (i) depreciation and amortization, (ii) restructuring and acquisition charges, (iii) interest expense, net of interest income, (iv) provision for income tax, (v) gain on disposal, (vi) net non-cash MSR and mortgage which are otherwise included in Net income on the Condensed Consolidated Statements of Comprehensive Income.

The Chief Operating Decision Maker ("CODM") of JLL measures and evaluates the segment results based on Adjusted EBITDA for purposes of making decisions about allocating resources and assessing performance. Our CODM is not provided with total asset information by segment and accordingly does not measure or allocate resources based on total assets information. Therefore, we have not disclosed asset information by segment.

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Summarized financial information by business segment is as follows.

	Three Months Ended June 30,			Six Months Ended June 30,
(in millions)	2022		2021	2022		2021
Markets Advisory
Leasing	$	708.4	572.4	$	1,309.3	989.0
Property Management	378.2		347.8	748.7		695.4
Advisory, Consulting and Other	31.6		31.1	59.7		59.6
Revenue	$	1,118.2	951.3	$	2,117.7	1,744.0
Depreciation and amortization(a)	$	16.3	16.7	$	33.4	32.6
Equity earnings	$	0.4	0.1	$	0.9	0.5
Adjusted EBITDA	$	134.0	113.9	$	245.2	179.9
Capital Markets
Investment Sales, Debt/Equity Advisory and Other	$	549.7	430.1	$	1,025.8	732.1
Valuation Advisory	94.4		91.4	179.0		171.1
Loan Servicing	40.4		30.6	80.3		60.6
Revenue	$	684.5	552.1	$	1,285.1	963.8
Depreciation and amortization	$	15.4	16.7	$	31.0	32.6
Equity earnings	$	0.6	1.4	$	1.4	1.8
Adjusted EBITDA	$	126.7	120.8	$	244.9	179.9
Work Dynamics
Workplace Management	$	2,434.0	2,107.2	$	4,754.4	4,155.6
Project Management	754.8		617.8	1,367.1		1,169.6
Portfolio Services and Other	121.7		111.2	222.6		209.1
Revenue	$	3,310.5	2,836.2	$	6,344.1	5,534.3
Depreciation and amortization	$	17.0	16.8	$	33.5	33.0
Equity earnings (losses)	$	0.9	(0.3)	$	1.2	(0.2)
Adjusted EBITDA	$	57.6	51.2	$	92.8	76.1
JLL Technologies
Revenue	$	50.7	39.6	$	100.1	83.0
Depreciation and amortization	$	3.9	2.2	$	7.7	5.1
Equity earnings	$	44.7	16.2	$	63.5	50.8
Adjusted EBITDA	$	12.9	(1.5)	$	0.6	12.5
LaSalle
Advisory fees	$	103.2	89.6	$	200.2	173.1
Transaction fees and other	10.3		11.0	27.4		18.7
Incentive fees	1.0		15.2	5.2		15.2
Revenue	$	114.5	115.8	$	232.8	207.0
Depreciation and amortization	$	1.8	2.1	$	3.2	4.2
Equity earnings	$	7.0	23.4	$	5.1	36.4
Adjusted EBITDA	$	27.8	48.0	$	49.1	74.1

(a) This adjustment excludes the noncontrolling interest portion of amortization of acquisition-related intangibles which is not attributable to common shareholders.

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The following table is a reconciliation of Adjusted EBITDA to Net income attributable to common shareholders.

	Three Months Ended June 30,			Six Months Ended June 30,
(in millions)	2022		2021	2022		2021
Adjusted EBITDA - Markets Advisory	$	134.0	113.9	$	245.2	179.9
Adjusted EBITDA - Capital Markets	126.7		120.8	244.9		179.9
Adjusted EBITDA - Work Dynamics	57.6		51.2	92.8		76.1
Adjusted EBITDA - JLL Technologies	12.9		(1.5)	0.6		12.5
Adjusted EBITDA - LaSalle	27.8		48.0	49.1		74.1
Adjusted EBITDA - Consolidated	$	359.0	332.4	$	632.6	522.5
Adjustments:
Restructuring and acquisition charges	$	(25.9)	(18.1)	$	(45.4)	(35.3)
Net (loss) gain on disposition	(7.5)		—	(7.5)		12.0
Net non-cash MSR and mortgage banking derivative activity	11.2		5.7	7.6		15.4
Interest expense, net of interest income	(15.7)		(10.6)	(25.9)		(21.0)
Provision for income taxes	(72.8)		(54.9)	(113.1)		(83.1)
Depreciation and amortization(a)	(54.4)		(54.5)	(108.8)		(107.5)
Net income attributable to common shareholders	$	193.9	200.0	$	339.5	303.0

(a) This adjustment excludes the noncontrolling interest portion of amortization of acquisition-related intangibles which is not attributable to common shareholders.

4.BUSINESS COMBINATIONS, GOODWILL AND OTHER INTANGIBLE ASSETS

2022 Business Combinations Activity

During the six months ended June 30, 2022, there were no strategic acquisitions. We paid $13.9 million for deferred business acquisition and earn-out obligations for acquisitions completed in prior years.

2021 Business Combinations Activity

During the six months ended June 30, 2021 we completed no strategic acquisitions.

Earn-Out Payments

($ in millions)	June 30, 2022		December 31, 2021
Number of acquisitions with earn-out payments subject to the achievement of certain performance criteria	18		19
Maximum earn-out payments (undiscounted)	$	134.6	149.9
Short-term earn-out liabilities (fair value)(1)	30.2		39.0
Long-term earn-out liabilities (fair value)(1)	44.7		45.1

(1) Included in Short-term and Long-term acquisition-related obligations on the Condensed Consolidated Balance Sheets.

Assuming the achievement of the applicable performance criteria, we anticipate making these earn-out payments over the next five years. Refer to Note 7, Fair Value Measurements, and Note 10, Restructuring and Acquisition Charges, for additional discussion of our earn-out liabilities.

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Goodwill and Other Intangible Assets

In conjunction with our new organizational structure described more fully in Note 3, Business Segments, we reassessed our reporting units as of January 1, 2022, and reassigned goodwill to reflect our new segment structure using a relative fair value allocation approach. Under this methodology, the fair value of each impacted reporting unit was determined using a combination of the income approach and the market approach, and this resulting relative fair value was used to reassign the balance of goodwill.

We considered the change to our reportable segments a triggering event requiring the testing of our goodwill for impairment as of January 1, 2022. We performed a quantitative test relying on the discounted cash flow (“DCF”) method, an income approach, in determining the estimated fair value of our reporting units. Our DCF analysis relied on significant judgements and assumptions in determining the inputs, specifically, forecasted revenue growth, forecasted profitability margin, and the discount rate used to present value the estimated future cash flows. Our analysis indicated that no impairment existed as the estimated fair value of each of our reporting units exceeded its respective carrying value.

Goodwill and unamortized intangibles as of June 30, 2022 consisted of: (1) goodwill of $4,519.9 million, (2) identifiable intangibles of $824.6 million amortized over their remaining finite useful lives, and (3) $47.3 million of identifiable intangibles with indefinite useful lives that are not amortized. Notable portions of our goodwill and unamortized intangibles are denominated in currencies other than the U.S. dollar, which means a portion of the movements in the reported book value of these balances is attributable to movements in foreign currency exchange rates.

The following table details, by reporting segment, movements in goodwill.

(in millions)	Markets Advisory		Capital Markets	Work Dynamics	JLL Technologies	LaSalle	Consolidated
Balance as of January 1, 2022	$	1,782.9	1,983.9	539.9	247.5	57.4	$	4,611.6
Additions, net of adjustments	—		0.8	4.6	0.4	—	5.8
Impact of exchange rate movements	(40.2)		(43.5)	(11.8)	(0.2)	(1.8)	(97.5)
Balance as of June 30, 2022	$	1,742.7	1,941.2	532.7	247.7	55.6	$	4,519.9

(in millions)

The following tables detail, by intangible type, movements in the gross carrying amount and accumulated amortization of our identifiable intangibles.

(in millions)	MSRs		Other Intangibles	Consolidated
Gross Carrying Amount
Balance as of December 31, 2021	$	669.7	557.4	$	1,227.1
Additions, net of adjustments(1)	78.1		4.9	83.0
Adjustment for fully amortized intangibles	(33.8)		(2.5)	(36.3)
Impact of exchange rate movements	—		(7.7)	(7.7)
Balance as of June 30, 2022	$	714.0	552.1	$	1,266.1
Accumulated Amortization
Balance as of December 31, 2021	$	(191.0)	(149.1)	$	(340.1)
Amortization, net(2)	(58.8)		(33.7)	(92.5)
Adjustment for fully amortized intangibles	33.8		2.5	36.3
Impact of exchange rate movements	—		2.1	2.1
Balance as of June 30, 2022	$	(216.0)	(178.2)	$	(394.2)
Net book value as of June 30, 2022	$	498.0	373.9	$	871.9

(1) Included in this amount for MSRs was $16.7 million relating to prepayments/write-offs due to prepayments of the underlying obligation for which we assumed, acquired or retained the servicing rights.

(2) Amortization of MSRs is included in Revenue within the Condensed Consolidated Statements of Comprehensive Income.

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(in millions)	MSRs		Other Intangibles	Total
Gross Carrying Amount
Balance as of December 31, 2020	$	572.1	403.0	$	975.1
Additions, net of adjustments(1)	61.9		3.8	65.7
Adjustment for fully amortized intangibles	(17.2)		(28.8)	(46.0)
Impact of exchange rate movements	—		(1.6)	(1.6)
Balance as of June 30, 2021	$	616.8	376.4	$	993.2
Accumulated Amortization
Balance as of December 31, 2020	$	(147.8)	(147.5)	$	(295.3)
Amortization, net(2)	(44.9)		(26.3)	(71.2)
Adjustment for fully amortized intangibles	17.2		28.8	46.0
Impact of exchange rate movements	—		(0.2)	(0.2)
Balance as of June 30, 2021	$	(175.5)	(145.2)	$	(320.7)
Net book value as of June 30, 2021	$	441.3	231.2	$	672.5

(1) Included in this amount for MSRs was $7.6 million relating to prepayments/write-offs due to prepayments of the underlying obligation for which we assumed, acquired or retained the servicing rights.

(2) Amortization of MSRs is included in Revenue within the Condensed Consolidated Statements of Comprehensive Income.

5.INVESTMENTS

As of June 30, 2022 and December 31, 2021, we had investments of $901.9 million and $745.7 million, respectively. Summarized investment balances are presented in the following table.

(in millions)	June 30, 2022		December 31, 2021
JLL Technologies investments	$	511.6	353.6
LaSalle co-investments	356.1		354.6
Other investments	34.2		37.5
Total	$	901.9	745.7

Approximately 90% of our investments, as of June 30, 2022, are (i) investments by JLL Technologies in proptech funds and early to mid-stage proptech companies, or (ii) direct investments in 55 separate property or commingled funds, where we co-invest alongside our clients and for which we also have an advisory agreement. The remaining 10% of our investments, as of June 30, 2022, were attributable to investment vehicles that use our capital and outside capital primarily provided by institutional investors to invest, generally, in certain real estate ventures that own and operate real estate. Of our investments attributable to investment vehicles, the majority was invested in LaSalle Investment Company II ("LIC II"), in which we held an effective ownership interest of 48.78%.

We have maximum potential unfunded commitments to direct investments or investment vehicles of $344.9 million as of June 30, 2022. Of this amount, while we remain contractually obligated, we do not expect a call on the $60.3 million relating to our investment in LIC II as its fund life terminated in January 2020.

We evaluate our less-than-wholly-owned investments to determine whether the underlying entities are classified as variable interest entities ("VIEs"); we assess each identified VIE to determine whether we are the primary beneficiary. We have determined that we are the primary beneficiary of certain VIEs and accordingly, we have consolidated such entities. The assets of the consolidated VIEs are available only for the settlement of the obligations of the respective entities and the mortgage loans of the consolidated VIEs are non-recourse to JLL.

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Summarized financial information for our consolidated VIEs is presented in the following tables.

(in millions)	June 30, 2022		December 31, 2021
Property and equipment, net	$	187.4	184.7
Investments	10.6		10.2
Other assets	25.6		17.7
Total assets	$	223.6	212.6
Other current liabilities	$	2.2	2.1
Mortgage indebtedness (included in Other liabilities)	111.9		107.5
Total liabilities	114.1		109.6
Members' equity (included in Noncontrolling interest)	109.5		103.0
Total liabilities and members' equity	$	223.6	212.6

	Three Months Ended June 30,			Six Months Ended June 30,
(in millions)	2022		2021	2022		2021
Revenue	$	5.1	2.9	$	8.6	5.5
Operating and other expenses	(6.0)		(3.5)	(11.7)		(6.7)
Net gains on sale of investments(1)	142.3		—	142.3		—
Net income/(loss)	$	141.4	(0.6)	$	139.2	(1.2)

(1) The gain was included in Other income (expense) on the Condensed Consolidated Statements of Comprehensive Income.

We allocate the members' equity and net income/(loss) of the consolidated VIEs to the noncontrolling interest holders as Noncontrolling interest on our Condensed Consolidated Balance Sheets and as Net income/(loss) attributable to noncontrolling interest in our Condensed Consolidated Statements of Comprehensive Income, respectively.

Impairment

There were no significant other-than-temporary impairment charges on investments for the six months ended June 30, 2022 and 2021.

Fair Value

We report a majority of our investments at fair value. For such investments, we increase or decrease our investment each reporting period by the change in the fair value and we report these fair value adjustments in our Condensed Consolidated Statements of Comprehensive Income within Equity earnings. The table below shows the movement in our investments reported at fair value.

(in millions)	2022		2021
Fair value investments as of January 1,	$	639.6	340.3
Investments	121.8		98.6
Distributions	(21.4)		(15.9)
Change in fair value, net	65.3		85.1
Foreign currency translation adjustments, net	(19.2)		(3.1)
Fair value investments as of June 30,	$	786.1	505.0

See Note 7, Fair Value Measurements, for additional discussion of our investments reported at fair value.

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6.STOCK-BASED COMPENSATION

Stock Unit Awards

Restricted stock unit ("RSU") and performance stock unit ("PSU") awards activity is presented in the following tables.

	RSU Shares (in 000's)	PSU Shares (in 000's)	Total Shares (in 000's)	Weighted Average Grant Date Fair Value		Weighted Average Remaining Contractual Life (in years)
Unvested as of March 31, 2022	786.8	466.1	1,252.9	$	152.62	1.84
Granted	188.5	113.0	301.5	224.59
Vested	(28.6)	—	(28.6)	129.96
Forfeited	(7.7)	(2.2)	(9.9)	173.02
Unvested as of June 30, 2022	939.0	576.9	1,515.9	$	167.23	1.98
Unvested as of March 31, 2021	940.3	439.1	1,379.4	$	134.84	1.70
Granted	200.5	107.2	307.7	186.21
Vested	(10.7)	—	(10.7)	142.07
Forfeited	(12.0)	(1.1)	(13.1)	123.85
Unvested as of June 30, 2021	1,118.1	545.2	1,663.3	$	144.01	1.92

	RSU Shares (in 000's)	PSU Shares (in 000's)	Total Shares (in 000's)	Weighted Average Grant Date Fair Value		Weighted Average Remaining Contractual Life (in years)
Unvested as of December 31, 2021	912.4	646.0	1,558.4	$	152.27	1.99
Granted	188.5	113.0	301.5	223.61
Vested	(151.4)	(175.1)	(326.5)	147.57
Forfeited	(10.5)	(7.0)	(17.5)	173.44
Unvested as of June 30, 2022	939.0	576.9	1,515.9	$	167.23	1.98
Unvested as of December 31, 2020	1,096.2	531.5	1,627.7	$	137.42	1.69
Granted	257.1	107.2	364.3	179.95
Vested	(218.1)	(79.0)	(297.1)	150.45
Forfeited	(17.1)	(14.5)	(31.6)	138.47
Unvested as of June 30, 2021	1,118.1	545.2	1,663.3	$	144.01	1.92

As of June 30, 2022, we had $121.8 million of unamortized deferred compensation related to unvested RSUs and PSUs, which we anticipate recognizing over varying periods into 2026.

7.FAIR VALUE MEASUREMENTS

We measure certain assets and liabilities in accordance with ASC 820, Fair Value Measurements and Disclosures, which defines fair value as the price that would be received for an asset, or paid to transfer a liability, in an orderly transaction between market participants on the measurement date. In addition, it establishes a framework for measuring fair value according to the following three-tier fair value hierarchy:

•Level 1 - Quoted prices for identical assets or liabilities in active markets accessible as of the measurement date;

•Level 2 - Inputs, other than quoted prices in active markets, that are observable either directly or indirectly; and

•Level 3 - Unobservable inputs in which there is little or no market data, which require the reporting entity to develop its own assumptions.

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Financial Instruments

Our financial instruments include Cash and cash equivalents, Trade receivables, Notes and other receivables, Reimbursable receivables, Warehouse receivables, restricted cash, contract assets, Accounts payable, Reimbursable payables, Short-term borrowings, contract liabilities, Warehouse facilities, Credit facility, Long-term debt, and foreign currency forward contracts. The carrying amounts of Cash and cash equivalents, Trade receivables, Notes and other receivables, Reimbursable receivables, restricted cash, contract assets, Accounts payable, Reimbursable payables, contract liabilities, and the Warehouse facilities approximate their estimated fair values due to the short-term nature of these instruments. The carrying values of our Credit facility and Short-term borrowings approximate their estimated fair values given the variable interest rate terms and market spreads.

We estimated the fair value of our Long-term debt, including its current portion, as $622.9 million and $687.2 million as of June 30, 2022 and December 31, 2021, respectively, using dealer quotes that are Level 2 inputs in the fair value hierarchy. The carrying value of our Long-term debt includes (i) the current portion of $274.8 million and $274.7 million as of June 30, 2022 and December 31, 2021, respectively, which included debt issuance costs of $0.2 million and $0.3 million, respectively; and (ii) the long-term portion of $364.4 million and $395.6 million, as of June 30, 2022 and December 31, 2021, respectively, which included debt issuance costs of $1.4 million as of both June 30, 2022 and December 31, 2021.

Investments at Fair Value - Net Asset Value ("NAV")

We report a significant portion of our investments at fair value. For such investments, we increase or decrease our investment each reporting period by the change in the fair value and we report these fair value adjustments in our Condensed Consolidated Statements of Comprehensive Income within Equity earnings.

For a subset of our investments reported at fair value, we estimate the fair value using the NAV per share (or its equivalent) our investees provide. Critical inputs to NAV estimates included valuations of the underlying real estate assets and borrowings, which incorporate investment-specific assumptions such as discount rates, capitalization rates, rental and expense growth rates, and asset-specific market borrowing rates. We did not consider any adjustments to NAV estimates provided by investees, including adjustments for any restrictions to the transferability of ownership interests embedded within investment agreements to which we are a party, to be necessary based upon (i) our understanding of the methodology utilized and inputs incorporated to estimate NAV at the investee level, (ii) consideration of market demand for the specific types of real estate assets held by each venture and (iii) contemplation of real estate and capital markets conditions in the localities in which these ventures operate. As of June 30, 2022 and December 31, 2021, investments at fair value using NAV were $267.0 million and $251.6 million, respectively. As these investments are not required to be classified in the fair value hierarchy, they have been excluded from the following table.

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Recurring Fair Value Measurements

During the second quarter of 2022, certain investments previously reported as NAV investments were reclassified as Level 3 within the fair value hierarchy. Prior period amounts within the fair value table below have been reclassified to reflect the current period presentation.The following table categorizes by level in the fair value hierarchy the estimated fair value of our assets and liabilities measured at fair value on a recurring basis.

	June 30, 2022				December 31, 2021
(in millions)	Level 1		Level 2	Level 3	Level 1	Level 2	Level 3
Assets
Investments - fair value	$	58.7	—	460.4	84.5	—	303.5
Foreign currency forward contracts receivable	—		7.8	—	—	15.9	—
Warehouse receivables	—		634.8	—	—	822.3	—
Deferred compensation plan assets	—		528.1	—	—	528.8	—
Mortgage banking derivative assets	—		—	128.8	—	—	60.4
Total assets at fair value	$	58.7	1,170.7	589.2	84.5	1,367.0	363.9
Liabilities
Foreign currency forward contracts payable	$	—	1.2	—	—	0.8	—
Deferred compensation plan liabilities	—		484.9	—	—	513.0	—
Earn-out liabilities	—		—	74.9	—	—	84.1
Mortgage banking derivative liabilities	—		—	107.2	—	—	38.5
Total liabilities at fair value	$	—	486.1	182.1	—	513.8	122.6

Investments

We classify one investment as Level 1 in the fair value hierarchy as quoted price are readily available. We increase or decrease our investment each reporting period by the change in the fair value of the investment. We report the fair value adjustments in our Condensed Consolidated Statements of Comprehensive Income within Equity earnings.

Investments classified as Level 3 in the fair value hierarchy represent investments in early-stage non-public entities where we elected the fair value option. The carrying value was deemed to approximate fair value for the majority of these investments due to the proximity of the investment date or date of most recent financing raise to the balance sheet date as well as consideration of investee-level performance updates. To the extent there are changes in fair value, a result of pricing in subsequent funding rounds or changes in business strategy, for example, we recognize such changes through Equity earnings.

Foreign Currency Forward Contracts

We regularly use foreign currency forward contracts to manage our currency exchange rate risk related to intercompany lending and cash management practices. We determine the fair values of these contracts based on current market rates. The inputs for these valuations are Level 2 inputs in the fair value hierarchy. As of June 30, 2022 and December 31, 2021, these contracts had a gross notional value of $1.83 billion ($1.14 billion on a net basis) and $2.61 billion ($1.51 billion on a net basis), respectively.

We record the asset and liability positions for our foreign currency forward contracts based on the net payable or net receivable position with the financial institutions from which we purchase these contracts. The $7.8 million asset as of June 30, 2022, was composed of gross contracts with receivable positions of $8.9 million and payable positions of $1.1 million. The $1.2 million liability as of June 30, 2022, was composed of gross contracts with receivable positions of $0.2 million and payable positions of $1.4 million. As of December 31, 2021, the $15.9 million asset was composed of gross contracts with receivable positions of $19.2 million and payable positions of $3.3 million. The $0.8 million liability as of December 31, 2021, was composed of gross contracts with receivable positions of $0.2 million and payable positions of $1.0 million.

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Warehouse Receivables

As of June 30, 2022 and December 31, 2021, all of our Warehouse receivables were under commitment to be purchased by government-sponsored enterprises ("GSEs") or by a qualifying investor as part of a U.S. government or GSE mortgage-backed security program.

Deferred Compensation Plan

We maintain a deferred compensation plan for certain of our U.S. employees that allows them to defer portions of their compensation. We recorded this plan on our Condensed Consolidated Balance Sheet as of June 30, 2022 as Deferred compensation plan assets of $528.1 million, long-term deferred compensation plan liabilities of $484.9 million, included in Deferred compensation, and as a reduction of equity, Shares held in trust, of $5.1 million. We recorded this plan on our Condensed Consolidated Balance Sheet as of December 31, 2021 as Deferred compensation plan assets of $528.8 million, long-term deferred compensation plan liabilities of $513.0 million, included in Deferred compensation, and as a reduction of equity, Shares held in trust, of $5.2 million.

Earn-Out Liabilities

We classify our earn-out liabilities within Level 3 in the fair value hierarchy because the inputs we use to develop the estimated fair value include unobservable inputs. See Note 4, Business Combinations, Goodwill and Other Intangible Assets, for additional discussion of our earn-out liabilities.

Mortgage Banking Derivatives

Both our interest rate lock commitments to prospective borrowers and forward sale contracts with prospective investors are undesignated derivatives and considered Level 3 valuations due to significant unobservable inputs related to counterparty credit risk. An increase in counterparty credit risk assumptions would result in a lower fair value measurement.

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The tables below present a reconciliation for assets and liabilities measured at fair value on a recurring basis using significant unobservable inputs (Level 3).

	Balance as of March 31, 2022		Net change in fair value	Foreign CTA(1)	Purchases / Additions	Settlements	Balance as of June 30, 2022
Investments	$	344.2	45.3	—	71.1	(0.2)	$	460.4
Mortgage banking derivative assets and liabilities, net	37.1		2.2	—	48.4	(66.1)	21.6
Earn-out liabilities	79.5		1.0	(0.3)	—	(5.3)	74.9

	Balance as of March 31, 2021		Net change in fair value	Foreign CTA(1)	Purchases / Additions	Settlements	Level transfer out(2)	Balance as of June 30, 2021
Investments	$	140.1	6.3	—	37.1	—	(1.9)	$	181.6
Mortgage banking derivative assets and liabilities, net	32.9		(7.6)	—	29.6	(42.3)	—	12.6
Earn-out liabilities	68.2		1.1	—	—	(51.3)	—	18.0

(in millions)	Balance as of December 31, 2021		Net change in fair value	Foreign CTA(1)	Purchases / Additions	Settlements	Balance as of June 30, 2022
Investments	$	303.5	62.5	—	94.6	(0.2)	$	460.4
Mortgage banking derivative assets and liabilities, net	21.9		22.6	—	86.0	(108.9)	21.6
Earn-out liabilities	84.1		0.3	(0.4)	2.0	(11.1)	74.9

(in millions)	Balance as of December 31, 2020		Net change in fair value	Foreign CTA(1)	Purchases / Additions	Settlements	Level transfer out(2)	Balance as of June 30, 2021
Investments	$	59.3	38.1	—	86.2	(0.1)	(1.9)	$	181.6
Mortgage banking derivative assets and liabilities, net	13.7		11.3	—	70.7	(83.1)	—	12.6
Earn-out liabilities	85.7		1.0	(0.3)	3.8	(72.2)	—	18.0

(1) CTA: Currency translation adjustments

(2) In 2021, an investment previously treated as a Level 3 investment became publicly traded on the NYSE and was considered a Level 1 investment immediately.

Net change in fair value, included in the tables above, is reported in Net income as follows.

Category of Assets/Liabilities using Unobservable Inputs	Condensed Consolidated Statements of Comprehensive Income Account Caption
Earn-out liabilities (Short-term and Long-term)	Restructuring and acquisition charges
Investments	Equity earnings
Other current assets - Mortgage banking derivative assets	Revenue
Other current liabilities - Mortgage banking derivative liabilities	Revenue

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Non-Recurring Fair Value Measurements

We review our investments, except those investments otherwise reported at fair value, on a quarterly basis, or as otherwise deemed necessary, for indications of whether we may be unable to recover the carrying value of our investments and whether such investments are other-than-temporarily impaired. When the carrying amount of the investment is in excess of the estimated future undiscounted cash flows, we use a discounted cash flow approach or other acceptable method to determine the fair value of the investment in computing the amount of the impairment. Our determination of fair value primarily relies on Level 3 inputs. We did not recognize any significant investment-level impairment losses during either of the six months ended June 30, 2022 or 2021. See Note 5, Investments, for additional information, including information related to impairment charges recorded at the investee level.

8.DEBT

Debt is composed of the following obligations.

($ in millions)	June 30, 2022		December 31, 2021
Short-term debt:
Local overdraft facilities	$	4.1	9.2
Other short-term borrowings	124.2		138.7
Long-term senior notes, 4.4%, face amount of $275.0, due November 2022, net of debt issuance costs of $0.2 and $0.3	274.8		274.7
Total short-term debt	$	403.1	422.6
Credit facility, net of debt issuance costs of $10.7 and $11.8	1,364.3		138.2
Long-term senior notes, 1.96%, face amount of €175.0, due June 2027, net of debt issuance costs of $0.6 and $0.6	182.3		197.9
Long-term senior notes, 2.21%, face amount of €175.0, due June 2029, net of debt issuance costs of $0.8 and $0.8	182.1		197.7
Total debt	$	2,131.8	956.4

Credit Facility

On June 16, 2022, we executed Amendment No. 3 ("Amendment No. 3") to the Second Amended and Restated Multicurrency Credit Agreement dated as of June 21, 2016 (as amended, the "Credit Agreement") with a syndicate of lenders. The borrowing capacity under the Credit Agreement remains at $2.75 billion, with no changes to the maturity date of April 14, 2026. The features of the Credit Agreement, as amended, provide for (i) Greenhouse Gas Emissions KPI to align with the World Green Building Council ("WGBC") Commitment to reach net zero by 2030 and (ii) incorporates the Adjusted Term Secured Overnight Financing Rate ("SOFR") successor rates for USD and other currency borrowings.

Pricing on the unsecured revolving credit facility (the "Facility") ranges from Adjusted Term SOFR plus 0.875% to 1.35%, with pricing as of June 30, 2022 at Adjusted Term SOFR plus 0.95%. In addition to outstanding borrowings under the Facility presented in the above table, we had outstanding letters of credit under the Facility of $0.7 million as of both June 30, 2022 and December 31, 2021.

The following tables provides additional information on our Facility.

	Three Months Ended June 30,					Six Months Ended June 30,
($ in millions)	2022			2021		2022			2021
Average outstanding borrowings under the Facility	$	1,581.9		612.5		$	1,135.0		399.6
Effective interest rate on the Facility	1.6		%	1.0	%	1.4		%	1.0	%

We will continue to use the Facility for, but not limited to, business acquisitions, working capital needs (including payment of accrued incentive compensation), co-investment activities, share repurchases and capital expenditures.

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Short-Term and Long-Term Debt

In addition to our Facility, we have the capacity to borrow up to an additional $52.1 million under local overdraft facilities. Amounts outstanding are presented in the debt table above.

As of June 30, 2022, our issuer and senior unsecured ratings are investment grade: Baa1 from Moody’s Investors Service, Inc. and BBB+ from Standard & Poor’s Ratings Services.

Covenants

Our Facility and senior notes are subject to customary financial and other covenants, including cash interest coverage ratios and leverage ratios, as well as event of default conditions. We remained in compliance with all covenants as of June 30, 2022.

Warehouse Facilities

	June 30, 2022			December 31, 2021
($ in millions)	Outstanding Balance		Maximum Capacity	Outstanding Balance	Maximum Capacity
Warehouse facilities:
BSBY plus 1.30%, expires September 19, 2022	$	226.4	700.0	516.9	700.0
LIBOR plus 1.30%, expires September 16, 2022	301.7		1,200.0	74.7	1,200.0
LIBOR plus 1.30%, expires August 27, 2022	94.6		300.0	192.8	300.0
LIBOR plus 1.60%, expires July 30, 2022(1)	—		400.0	—	400.0
Fannie Mae ASAP(2) program, SOFR plus 1.25%	—		n/a	12.5	n/a
Gross warehouse facilities	622.7		2,600.0	796.9	2,600.0
Debt issuance costs	(0.4)		n/a	(1.2)	n/a
Total warehouse facilities	$	622.3	2,600.0	795.7	2,600.0

(1) In July 2022, we extended the term of the Warehouse facility to July 28, 2023 and amended the interest rate to SOFR plus 1.40%.

(2) As Soon As Pooled ("ASAP") funding program.

We have lines of credit established for the sole purpose of funding our Warehouse receivables. These lines of credit exist with financial institutions and are secured by the related warehouse receivables. Pursuant to these facilities, we are required to comply with certain financial covenants regarding (i) minimum net worth, (ii) minimum servicing-related loans and (iii) minimum adjusted leverage ratios. We remained in compliance with all covenants under our facilities as of June 30, 2022.

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9.COMMITMENTS AND CONTINGENCIES

We are a defendant in various litigation matters arising in the ordinary course of business, some of which involve claims for damages that are substantial in amount.

Professional Indemnity Insurance

In order to better manage our global insurance program and support our risk management efforts, we supplement our traditional insurance coverage for certain types of claims by using a wholly-owned captive insurance company. Effective April 1, 2022, the level of risk retained by our captive insurance company, with respect to professional indemnity claims, increased from $2.5 million to $10.0 million per claim, inclusive of the deductible. We contract third-party insurance companies to provide coverage of risk in excess of this amount. When a potential loss event occurs, we estimate the ultimate cost of the claim and accrue the amount in Other current and long-term liabilities on our Condensed Consolidated Balance Sheets when probable and estimable. In addition, we have established receivables from third-party insurance providers for claim amounts in excess of the risk retained by our captive insurance company. In total, these receivables were $22.5 million as of both June 30, 2022 and December 31, 2021, and are included in Notes and other receivables and Long-term receivables on our Condensed Consolidated Balance Sheets.

The following table shows the professional indemnity accrual activity and related payments.

(in millions)
December 31, 2021	$	1.2
New claims	—
Prior year claims adjustments (including foreign currency changes)	(0.1)
Claims paid	—
June 30, 2022	$	1.1
December 31, 2020	$	48.2
New claims	1.3
Prior year claims adjustments (including foreign currency changes)	(30.7)
Claims paid	(11.9)
June 30, 2021	$	6.9

Delegated Underwriting and Servicing ("DUS") Program Loan Loss-Sharing

As a participant in the DUS program, we retain a portion of the risk of loss for loans that are originated and sold under the DUS program. Net losses on defaulted loans are shared with Fannie Mae based upon established loss-sharing ratios. Generally, we share approximately one-third of incurred losses, subject to a cap of 20% of the principal balance of the mortgage at origination. As of June 30, 2022 and December 31, 2021, we had loans subject to such loss-sharing arrangements with an aggregate unpaid principal balance of $16.5 billion and $15.4 billion, respectively.

For all DUS program loans with loss-sharing obligations, we record a non-contingent liability equal to the estimated fair value of the guarantee obligations undertaken upon sale of the loan, which reduces our gain on sale of the loan. Subsequently, this liability is amortized over the estimated life of the loan and recognized as Revenue on the Condensed Consolidated Statements of Comprehensive Income. As of June 30, 2022 and December 31, 2021, the loss-sharing guarantee obligations were $26.3 million and $24.6 million, respectively, and are included in Other liabilities on our Condensed Consolidated Balance Sheets. There were no loan losses incurred for the three and six months ended June 30, 2022 and 2021.

The loss-sharing aspect of the program represents an off-balance sheet credit exposure. We record a separate contingent reserve for this risk calculated on an individual loan level. As of June 30, 2022 and December 31, 2021, the loan loss guarantee reserve was $20.0 million and $22.9 million, respectively, and is included within Other liabilities on our Condensed Consolidated Balance Sheets.

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10.RESTRUCTURING AND ACQUISITION CHARGES

Restructuring and acquisition charges include cash and non-cash expenses. Cash-based charges primarily consist of (i) severance and employment-related charges, including those related to external service providers, incurred in conjunction with a structural business shift, which can be represented by a notable change in headcount, change in leadership, or transformation of business processes, (ii) acquisition, transaction and integration-related charges, and (iii) other restructuring, including lease exit charges. Non-cash charges include (i) stock-based compensation expense for retention awards issued in conjunction with the HFF, Inc. ("HFF") acquisition and (ii) fair value adjustments to earn-out liabilities relating to prior-period acquisition activity. Restructuring and acquisition charges are presented in table below.

	Three Months Ended June 30,			Six Months Ended June 30,
(in millions)	2022		2021	2022		2021
Severance and other employment-related charges	$	8.3	(0.9)	$	11.6	0.9
Restructuring, pre-acquisition and post-acquisition charges	13.9		11.9	28.1		21.4
Stock-based compensation expense for HFF retention awards	2.7		6.0	5.4		12.0
Fair value adjustments to earn-out liabilities	1.0		1.1	0.3		1.0
Restructuring and acquisition charges	$	25.9	18.1	$	45.4	35.3

We expect nearly all expenses related to (i) severance and other employment-related charges and (ii) restructuring, pre-acquisition and post-acquisition charges as of June 30, 2022 will be paid during the next twelve months.

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11.     ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) BY COMPONENT

The tables below present the changes in Accumulated other comprehensive income (loss) ("AOCI") by component.

(in millions)	Pension and postretirement benefit		Cumulative foreign currency translation adjustment	Total
Balance as of March 31, 2022	$	(42.7)	(376.8)	$	(419.5)
Other comprehensive loss before reclassification	—		(164.4)	(164.4)
Amounts reclassified from AOCI after tax expense of $ - , $ - and $ -	—		—	—
Other comprehensive loss after tax expense of $ - , $ - and $ -	—		(164.4)	(164.4)
Balance as of June 30, 2022	$	(42.7)	(541.2)	$	(583.9)
(in millions)	Pension and postretirement benefit		Cumulative foreign currency translation adjustment	Total
Balance as of March 31, 2021	$	(81.4)	(302.2)	$	(383.6)
Other comprehensive income before reclassification	—		(0.2)	(0.2)
Amounts reclassified from AOCI after tax expense of $ - , $ - and $ -	0.7		—	0.7
Other comprehensive income after tax expense of $ - , $ - and $ -	0.7		(0.2)	0.5
Balance as of June 30, 2021	$	(80.7)	(302.4)	$	(383.1)
(in millions)	Pension and postretirement benefit		Cumulative foreign currency translation adjustment	Total
Balance as of December 31, 2021	$	(42.7)	(352.7)	$	(395.4)
Other comprehensive loss before reclassification	—		(188.5)	(188.5)
Amounts reclassified from AOCI after tax expense of $ - , $ - and $ -	—		—	—
Other comprehensive loss after tax expense of $ - , $ - and $ -	—		(188.5)	(188.5)
Balance as of June 30, 2022	$	(42.7)	(541.2)	$	(583.9)
(in millions)	Pension and postretirement benefit		Cumulative foreign currency translation adjustment	Total
Balance as of December 31, 2020	$	(81.2)	(296.0)	$	(377.2)
Other comprehensive loss before reclassification	—		(6.4)	(6.4)
Amounts reclassified from AOCI after tax expense of $ - , $ - and $ -	0.5		—	0.5
Other comprehensive loss after tax expense of $ - , $ - and $ -	0.5		(6.4)	(5.9)
Balance as of June 30, 2021	$	(80.7)	(302.4)	$	(383.1)

For pension and postretirement benefits, we report amounts reclassified from AOCI relating to employer service cost in Compensation and benefits within the Condensed Consolidated Statements of Comprehensive Income. All other reclassifications relating to pension and postretirement benefits are reported within Other income.

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Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis should be read in conjunction with the Condensed Consolidated Financial Statements, including the notes thereto, for the three and six months ended June 30, 2022, and our audited Consolidated Financial Statements, including the notes thereto, for the fiscal year ended December 31, 2021, which are included in our 2021 Annual Report on Form 10-K, filed with the SEC and also available on our website (www.jll.com). You should also refer to Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations contained in our 2021 Annual Report on Form 10-K.

The following discussion and analysis contains certain forward-looking statements generally identified by the words anticipates, believes, estimates, expects, forecasts, plans, intends and other similar expressions. Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause JLL's actual results, performance, achievements, plans and objectives to be materially different from any future results, performance, achievements, plans and objectives expressed or implied by such forward-looking statements. See the Cautionary Note Regarding Forward-Looking Statements included within this section for further information.

We present our quarterly Management's Discussion and Analysis in the following sections:

(1)A summary of our critical accounting policies and estimates;

(2)Certain items affecting the comparability of results and certain market and other risks we face;

(3)The results of our operations, first on a consolidated basis and then for each of our business segments; and

(4)Liquidity and capital resources.

SUMMARY OF CRITICAL ACCOUNTING POLICIES AND ESTIMATES

An understanding of our accounting policies is necessary for a complete analysis of our results, financial position, liquidity and trends. See Note 2, Summary of Significant Accounting Policies, of the Notes to Consolidated Financial Statements in our 2021 Annual Report on Form 10-K for a complete summary of our significant accounting policies.

The preparation of our financial statements requires management to make certain critical accounting estimates and judgments that impact (1) the stated amount of assets and liabilities, (2) disclosure of contingent assets and liabilities at the date of the financial statements, and (3) the reported amount of revenue and expenses during the reporting periods. These accounting estimates are based on management's judgment. We consider them to be critical because of their significance to the financial statements and the possibility that future events may differ from current judgments or that the use of different assumptions could result in materially different estimates. We review these estimates on a periodic basis to ensure reasonableness. Although actual amounts likely differ from such estimated amounts, we believe such differences are not likely to be material.

A discussion of our critical accounting policies and estimates used in the preparation of our Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q can be found in Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations of our Annual Report on Form 10-K for the year ended December 31, 2021. There have been no material changes to these critical accounting policies and estimates during the six months ended June 30, 2022.

ITEMS AFFECTING COMPARABILITY

Macroeconomic Conditions

Our results of operations and the variability of these results are significantly influenced by (1) macroeconomic trends, (2) the geopolitical environment, (3) the global and regional real estate markets, and (4) the financial and credit markets. These macroeconomic and other conditions have had, and we expect will continue to have, a significant impact on the variability of our results of operations. In early 2021, macroeconomic conditions influenced by the COVID-19 pandemic more notably impacted our operations compared with the current year.

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Acquisitions and Dispositions

The timing of acquisitions and dispositions may impact the comparability of our results on a year-over-year basis. Our results include incremental revenues and expenses following the completion date of an acquisition. Relating to dispositions, comparable results will include the revenues and expenses of recent dispositions and results may also include gains (losses) on the disposition. In addition, there is generally an initial adverse impact on net income from an acquisition as a result of pre-acquisition due diligence expenditures, transaction/deal costs and post-acquisition integration costs, such as fees from third-party advisors engaged to assist with onboarding and process alignment, retention and severance expense, early lease termination costs, and other integration expenses. For dispositions, we may also incur such incremental costs during the disposition process and these costs could have an adverse impact on net income.

Equity Earnings and Incentive Fees

Equity earnings may vary substantially from period to period for a variety of reasons, including as a result of: (1) gains (losses) on investments reported at fair value, (2) gains (losses) on asset dispositions, and (3) impairment charges. The timing of recognition of these items may impact comparability between quarters, in any one year, or compared to a prior year.

LaSalle, our investment management business, is in part compensated through incentive fees where performance of underlying funds' investments exceeds agreed-to return hurdles. Depending upon performance, disposition activity and the contractual timing of measurement periods with clients, these fees can be significant and may vary substantially from period to period.

The comparability of these items can be seen in Note 3, Business Segments, of the Notes to Condensed Consolidated Financial Statements and is discussed further in Segment Operating Results included herein.

Foreign Currency

We conduct business using a variety of currencies, but we report our results in U.S. dollars. As a result, the volatility of currencies against the U.S. dollar may positively or negatively impact our results. This volatility can make it more difficult to perform period-to-period comparisons of the reported U.S. dollar results of operations, because such results may indicate a growth or decline rate that might not have been consistent with the real underlying growth or decline rates in the local operations. Consequently, we provide information about the impact of foreign currencies in the period-to-period comparisons of the reported results of operations in our discussion and analysis of financial condition in the Results of Operations section below.

Transaction-Based Revenue

Transaction-based fees, which are impacted by the size and timing of our clients' transactions, from real estate investment banking, capital markets activities and other services within our segments, increase the variability of the revenue we earn. Specifically for LaSalle, we are compensated through incentive fees where performance of underlying funds' investments exceeds agreed-to benchmark levels. Depending upon performance, disposition activity, and the contractual timing of measurement periods with clients, these fees can be significant and vary substantially from period to period. The timing and the magnitude of these fees can vary significantly from year to year and quarter to quarter, and from region to region.

Seasonality

Historically, our quarterly revenue and profits have tended to increase from quarter to quarter as the year progresses. This is a result of a general focus in the real estate industry on completing or documenting transactions by calendar year end and the fact that certain expenses are constant through the year. In addition, this seasonality excludes the recognition of investment-generated performance fees as well as realized and unrealized co-investment equity earnings and losses (the timing of each of these can fluctuate based on a variety of factors). Generally, we recognize incentive fees when assets are sold, the timing of which is geared toward the benefit of our clients. In addition, co-investment equity gains and losses are primarily dependent on valuations of underlying investments, the direction and magnitude of changes to such valuations fluctuate based on a variety of factors. Non-variable operating expenses, which we treat as expenses when incurred during the year, are relatively constant on a quarterly basis.

A significant portion of our Compensation and benefits expense is from incentive compensation plans, which we generally accrue throughout the year based on progress toward annual performance targets. This quarterly estimation can result in significant fluctuations in quarterly Compensation and benefits expense from period to period. Consequently, the results for the periods ended June 30, 2022 and 2021, are not fully indicative of the results we expect to realize for the full fiscal year.

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RESULTS OF OPERATIONS

In conjunction with our change in reporting segments, effective January 1, 2022, comparable period information has been recast to conform with current presentation.

Definitions

•Assets under management data for LaSalle is reported on a one-quarter lag.

•n.m.: not meaningful, represented by a percentage change of greater than 1,000% favorable or unfavorable.

•EMEA: Europe, Middle East and Africa

Consolidated Operating Results

	Three Months Ended June 30,			Change in			% Change in Local Currency
($ in millions)	2022		2021	U.S. dollars
Markets Advisory	$	1,118.2	951.3	166.9	18	%	20	%
Capital Markets	684.5		552.1	132.4	24		28
Work Dynamics	3,310.5		2,836.2	474.3	17		21
JLL Technologies	50.7		39.6	11.1	28		29
LaSalle	114.5		115.8	(1.3)	(1)		5
Revenue	$	5,278.4	4,495.0	783.4	17	%	21	%
Gross contract costs	(3,128.4)		(2,695.0)	(433.4)	16		20
Net non-cash MSR and mortgage banking derivative activity	(11.2)		(5.7)	(5.5)	96		94
Fee revenue	$	2,138.8	1,794.3	344.5	19	%	23	%
Markets Advisory	855.8		711.0	144.8	20		23
Capital Markets	660.7		533.5	127.2	24		28
Work Dynamics	467.0		408.5	58.5	14		19
JLL Technologies	48.0		32.8	15.2	46		48
LaSalle	107.3		108.5	(1.2)	(1)		5
Compensation and benefits, excluding gross contract costs	$	1,530.4	1,259.9	270.5	21	%	25	%
Operating, administrative and other expenses, excluding gross contract costs	303.2		243.2	60.0	25		30
Depreciation and amortization	55.4		54.5	0.9	2		5
Restructuring and acquisition charges	25.9		18.1	7.8	43		43
Total fee-based operating expenses	1,914.9		1,575.7	339.2	22		26
Gross contract costs	3,128.4		2,695.0	433.4	16		20
Total operating expenses	$	5,043.3	4,270.7	772.6	18	%	22	%
Operating income	$	235.1	224.3	10.8	5	%	6	%
Equity earnings	$	53.6	40.8	12.8	31	%	31	%
Adjusted EBITDA	$	359.0	332.4	26.6	8	%	10	%

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Consolidated Operating Results (continued)

	Six Months Ended June 30,			Change in			% Change in Local Currency
($ in millions)	2022		2021	U.S. dollars
Markets Advisory	$	2,117.7	1,744.0	373.7	21	%	24	%
Capital Markets	1,285.1		963.8	321.3	33		37
Work Dynamics	6,344.1		5,534.3	809.8	15		18
JLL Technologies	100.1		83.0	17.1	21		21
LaSalle	232.8		207.0	25.8	12		18
Revenue	$	10,079.8	8,532.1	1,547.7	18	%	21	%
Gross contract costs	(6,032.9)		(5,297.9)	(735.0)	14		17
Net non-cash MSR and mortgage banking derivative activity	(7.6)		(15.4)	7.8	(51)		(51)
Fee revenue	$	4,039.3	3,218.8	820.5	25	%	29	%
Markets Advisory	1,597.0		1,263.6	333.4	26		29
Capital Markets	1,252.2		926.7	325.5	35		39
Work Dynamics	877.5		772.0	105.5	14		17
JLL Technologies	93.3		62.7	30.6	49		50
LaSalle	219.3		193.8	25.5	13		19
Compensation and benefits, excluding gross contract costs	$	2,908.2	2,315.3	592.9	26	%	29	%
Operating, administrative and other expenses, excluding gross contract costs	572.7		471.1	101.6	22		25
Depreciation and amortization	109.8		107.5	2.3	2		4
Restructuring and acquisition charges	45.4		35.3	10.1	28		31
Total fee-based operating expenses	3,636.1		2,929.2	706.9	24		27
Gross contract costs	6,032.9		5,297.9	735.0	14		17
Total operating expenses	$	9,669.0	8,227.1	1,441.9	18	%	21	%
Operating income	$	410.8	305.0	105.8	35	%	37	%
Equity earnings	$	72.1	89.3	(17.2)	(19)	%	(19)	%
Adjusted EBITDA	$	632.6	522.5	110.1	21	%	23	%

31

Non-GAAP Financial Measures

Management uses certain non-GAAP financial measures to develop budgets and forecasts, measure and reward performance against those budgets and forecasts, and enhance comparability to prior periods. These measures are believed to be useful to investors and other external stakeholders as supplemental measures of core operating performance and include the following:

•Fee revenue and Fee-based operating expenses;

•Adjusted EBITDA attributable to common shareholders ("Adjusted EBITDA") and Adjusted EBITDA margin; and

•Percentage changes against prior periods, presented on a local currency basis.

However, non-GAAP financial measures should not be considered alternatives to measures determined in accordance with U.S. generally accepted accounting principles (“GAAP”). Any measure that eliminates components of a company’s capital structure, cost of operations or investment, or other results has limitations as a performance measure. In light of these limitations, management also considers GAAP financial measures and does not rely solely on non-GAAP financial measures. Because our non-GAAP financial measures are not calculated in accordance with GAAP, they may not be comparable to similarly titled measures used by other companies.

Adjustments to GAAP Financial Measures Used to Calculate non-GAAP Financial Measures

Gross contract costs represent certain costs associated with client-dedicated employees and third-party vendors and subcontractors and are directly or indirectly reimbursed through the fees we receive. These costs are presented on a gross basis in Operating expenses with the equal amount of corresponding fees in Revenue. Excluding gross contract costs from both Fee revenue and Fee-based operating expenses more accurately reflects how we manage our expense base and operating margins and also enables a more consistent performance assessment across a portfolio of contracts with varying payment terms and structures.

Net non-cash MSR and mortgage banking derivative activity consists of the balances presented within Revenue composed of (i) derivative gains/losses resulting from mortgage banking loan commitment and warehousing activity and (ii) gains recognized from the retention of MSR upon origination and sale of mortgage loans, offset by (iii) amortization of MSR intangible assets over the period that net servicing income is projected to be received. Non-cash derivative gains/losses resulting from mortgage banking loan commitment and warehousing activity are calculated as the estimated fair value of loan commitments and subsequent changes thereof, primarily represented by the estimated net cash flows associated with future servicing rights. MSR gains and corresponding MSR intangible assets are calculated as the present value of estimated net cash flows over the estimated mortgage servicing periods. The above activity is reported entirely within Revenue of the Capital Markets segment. Excluding net non-cash MSR and mortgage banking derivative activity reflects how we manage and evaluate performance because the excluded activity is non-cash in nature.

Restructuring and acquisition charges primarily consist of (i) severance and employment-related charges, including those related to external service providers, incurred in conjunction with a structural business shift, which can be represented by a notable change in headcount, change in leadership or transformation of business processes; (ii) acquisition, transaction and integration-related charges, including fair value adjustments, which are generally non-cash in the periods such adjustments are made, to assets and liabilities recorded in purchase accounting such as earn-out liabilities and intangible assets; and (iii) other restructuring, including lease exit charges. Such activity is excluded as the amounts are generally either non-cash in nature or the anticipated benefits from the expenditures would not likely be fully realized until future periods. Restructuring and acquisition charges are excluded from segment operating results and therefore not a line item in the segments’ reconciliation to Adjusted EBITDA.

Gain/loss on disposition reflects the gain or loss recognized on the sale or disposition of businesses. Given the low frequency of business disposals by the company historically, the gain or loss directly associated with such activity is excluded as it is not considered indicative of core operating performance. In the second quarter of 2022, the $7.5 million net loss on disposition included $10.5 million of loss related to the disposition of our Russia business, partially offset by a $3.0 million gain related to a disposition within JLL Technologies. In 2021, the $12.0 million gain related to a business disposition within JLL Technologies during the first quarter of 2021.

32

Reconciliation of Non-GAAP Financial Measures

Below are reconciliations of (i) Revenue to Fee revenue and (ii) Operating expenses to Fee-based operating expenses.

	Three Months Ended June 30,			Six Months Ended June 30,
(in millions)	2022		2021	2022		2021
Revenue	$	5,278.4	4,495.0	$	10,079.8	8,532.1
Adjustments:
Gross contract costs	(3,128.4)		(2,695.0)	(6,032.9)		(5,297.9)
Net non-cash MSR and mortgage banking derivative activity	(11.2)		(5.7)	(7.6)		(15.4)
Fee revenue	$	2,138.8	1,794.3	$	4,039.3	3,218.8
Operating expenses	$	5,043.3	4,270.7	$	9,669.0	8,227.1
Less: Gross contract costs	(3,128.4)		(2,695.0)	(6,032.9)		(5,297.9)
Fee-based operating expenses	$	1,914.9	1,575.7	$	3,636.1	2,929.2
Operating income	$	235.1	224.3	$	410.8	305.0

Below is (i) a reconciliation of Net income attributable to common shareholders to EBITDA and Adjusted EBITDA, (ii) the Net income margin attributable to common shareholders (measured on Revenue), and (iii) the Adjusted EBITDA margin (measured on fee-revenue and presented on a local currency basis).

	Three Months Ended June 30,					Six Months Ended June 30,
($ in millions)	2022			2021		2022			2021
Net income attributable to common shareholders	$	193.9		200.0		$	339.5		303.0
Add:
Interest expense, net of interest income	15.7			10.6		25.9			21.0
Provision for income taxes	72.8			54.9		113.1			83.1
Depreciation and amortization(a)	54.4			54.5		108.8			107.5
EBITDA	$	336.8		320.0		$	587.3		514.6
Adjustments:
Restructuring and acquisition charges	25.9			18.1		45.4			35.3
Net loss (gain) on disposition	7.5			—		7.5			(12.0)
Net non-cash MSR and mortgage banking derivative activity	(11.2)			(5.7)		(7.6)			(15.4)
Adjusted EBITDA	$	359.0		332.4		$	632.6		522.5
Net income margin attributable to common shareholders	3.7		%	4.4	%	3.4		%	3.6	%
Adjusted EBITDA margin	16.5		%	18.5	%	15.5		%	16.2	%

(a) This adjustment excludes the noncontrolling interest portion of amortization of acquisition-related intangibles which is not attributable to common shareholders.

33

In discussing our operating results, we report Adjusted EBITDA margins and refer to percentage changes in local currency, unless otherwise noted. Amounts presented on a local currency basis are calculated by translating the current period results of our foreign operations to U.S. dollars using the foreign currency exchange rates from the comparative period. We believe this methodology provides a framework for assessing performance and operations excluding the effect of foreign currency fluctuations.

The following table reflects the reconciliation to local currency amounts for consolidated (i) Revenue, (ii) Fee revenue, (iii) Operating income, and (iv) Adjusted EBITDA.

	Three Months Ended June 30,				Six Months Ended June 30,
($ in millions)	2022		% Change		2022		% Change
Revenue:
At current period exchange rates	$	5,278.4	17	%	$	10,079.8	18	%
Impact of change in exchange rates	174.3		n/a		252.1		n/a
At comparative period exchange rates	$	5,452.7	21	%	$	10,331.9	21	%
Fee revenue:
At current period exchange rates	$	2,138.8	19	%	$	4,039.3	25	%
Impact of change in exchange rates	67.0		n/a		99.6		n/a
At comparative period exchange rates	$	2,205.8	23	%	$	4,138.9	29	%
Operating income:
At current period exchange rates	$	235.1	5	%	$	410.8	35	%
Impact of change in exchange rates	3.7		n/a		6.9		n/a
At comparative period exchange rates	$	238.8	6	%	$	417.7	37	%
Adjusted EBITDA:
At current period exchange rates	$	359.0	8	%	$	632.6	21	%
Impact of change in exchange rates	5.5		n/a		10.5		n/a
At comparative period exchange rates	$	364.5	10	%	$	643.1	23	%

34

Revenue

Year-over-year for the second quarter, we achieved strong revenue and fee revenue growth of 21% and 23%, respectively, substantially all of which was organic. Fee revenue growth versus the prior-year quarter was broad-based across all segments - most achieved increases of 20% of higher - led by Markets Advisory, up $144.8 million or 23%, and Capital Markets, up $127.2 million or 28%. In addition, annuity-based businesses continued to deliver solid fee revenue growth as Workplace Management within Work Dynamics, for example, grew 15%. LaSalle's increase in advisory fees for the quarter was mostly offset by lower incentive fees.

The following highlights the proportion of consolidated top-line growth on a local currency basis, compared with the prior-year periods, by business line segment ($ in millions). Refer to segment operating results for further detail.

For the first half of 2022, consolidated revenue and fee revenue increased 21% and 29%, respectively, compared with the prior year. The year-to-date fee revenue growth was also led by Markets Advisory, up $333.4 million or 29%, and Capital Markets, up $325.5 million or 39%. Work Dynamics delivered solid fee revenue growth of 17%, led by our corporate outsourcing business, Workplace Management. Higher advisory fees for the first half of 2022 outpaced the decline in incentive fees to drive fee revenue up 19% for LaSalle.

Our consolidated fee revenue increased 19% in U.S. dollars (“USD”) and 23% in local currency for the second quarter of 2022, compared with 2021. Year-to-date, consolidated fee revenue increased 25% in U.S. dollars (“USD”) and 29% in local currency compared with last year. The quarter-to-date and year-to-date spreads were driven by the strengthening of the U.S. dollar against most major currencies, especially the British pound sterling, euro, Japanese yen and Australian dollar.

35

Operating Expenses

Consolidated operating expenses were $5.0 billion for the second quarter, up 22% from 2021, and $9.7 billion for the first half of 2022, up 21%, while consolidated fee-based operating expenses were $1.9 billion for the second quarter, up 26% from the prior-year quarter, and $3.6 billion for the first six months, up 27%. The second quarter and first half of the year increases in fee-based operating expenses were primarily attributable to our Markets Advisory and Capital Markets segments, which each drove 35% of the overall increase on a local currency basis for the quarter (37% and 36%, respectively, year to date). Refer to the segment discussions for additional details.

For the second quarter and first half of 2022, Restructuring and acquisition charges increased compared with the prior-year period, primarily due to post-acquisition and integration costs associated with business combinations that closed in the second half of 2021; refer to following table for further detail.

	Three Months Ended June 30,			Six Months Ended June 30,
(in millions)	2022		2021	2022		2021
Severance and other employment-related charges	$	8.3	(0.9)	$	11.6	0.9
Restructuring, pre-acquisition and post-acquisition charges	16.6		17.9	33.5		33.4
Fair value adjustments that resulted in a net decrease to earn-out liabilities from prior-period acquisition activity	1.0		1.1	0.3		1.0
Total restructuring and acquisition charges	$	25.9	18.1	$	45.4	35.3

Equity Earnings

The following details equity earnings by relevant segment. Refer to the segment discussions for additional details.

	Three Months Ended June 30,			Six Months Ended June 30,
(in millions)	2022		2021	2022		2021
JLL Technologies	$	44.7	16.2	$	63.5	50.8
LaSalle	7.0		23.4	5.1		36.4
Other	1.9		1.2	3.5		2.1
Total equity earnings	$	53.6	40.8	$	72.1	89.3

Other Income (Expense)

Other income was $135.3 million and $135.5 million for the quarter and year ended June 30, 2022, compared with an expense of $0.2 million and income of $11.6 million for the comparable periods in 2021. During the second quarter of 2022, Other income included a $142.3 million gain by a consolidated variable interest entity in which we held no equity interest. This gain, therefore, is also included in net income attributable to noncontrolling interest, and as a result, there is no net impact to Net income attributable to common shareholders (or other measures like Adjusted EBITDA, Adjusted net income and Adjusted diluted earnings per share). Also in the second quarter of 2022, we recognized a $10.5 million loss related to the disposition of the Russia business. In 2021, a $12.0 million gain related to a business disposition within JLL Technologies during the first quarter.

Income Taxes

The provision for income taxes was $72.8 million and $113.1 million for the three and six months ended June 30, 2022, respectively, representing effective tax rates ("ETRs") of 17.8% and 19.1%, respectively. For the three and six months ended June 30, 2021, the provision was $54.9 million and $83.1 million, respectively, representing an ETR of 21.6% for both periods. The lower ETR, for both the second quarter and first half of 2022, resulted from (1) a reduction of a valuation reserve related to a capital loss carryover for which the full effect was recognized in the second quarter as a discrete item and (2) the removal of pass-through income from noncontrolling interests which is included in Income before income taxes and noncontrolling interest on the Statements of Comprehensive Income but excluded from the tax computation.

36

Net Income and Adjusted EBITDA

Net income attributable to common shareholders for the three and six months ended June 30, 2022 was $193.9 million and $339.5 million, respectively, compared with $200.0 million and $303.0 million in the respective prior periods. Adjusted EBITDA was $359.0 million and $632.6 million for the second quarter and first half of 2022, compared to $332.4 million and $522.5 million in the prior-year periods. Net income attributable to common shareholders for the six months ended June 30, 2021 included a $3.0 million gain recognized on an asset sale within JLL Technologies and a $10.5 million loss on the disposition of our Russia businesses. This gain/loss on disposition activity is excluded from adjusted measures.

Net income margin attributable to common shareholders for the second quarter (against Revenue) was 3.7%, compared with 4.4% in the prior-year quarter. Adjusted EBITDA margin for the second quarter, calculated on a fee-revenue basis, was 16.8% in USD (16.5% in local currency), compared with 18.5% in 2021. The net decrease in margin was primarily due to higher compensation expense - including higher commissions and increased headcount - as well as increased T&E and marketing expenses as business normalizes compared to a more heavily impacted prior-year quarter. These drivers more than offset the fee revenue growth.

Segment Operating Results

Effective January 1, 2022, we manage and report our operations as five business segments: Markets Advisory, Capital Markets, Work Dynamics, JLL Technologies, and LaSalle.

Markets Advisory offers a wide range of real estate services, including agency leasing and tenant representation, property management, and advisory and consulting services. Our Capital Markets service offerings include investment sales, equity and debt advisory, loan servicing, and valuations. Our Work Dynamics business provides a broad suite of integrated services to occupiers of real estate, including facility and project management, as well as portfolio and other services. We consider "Property Management" to be services provided to non-occupying property investors and "Workplace Management" to be services provided to owner-occupiers. Our JLL Technologies segment offers software products, solutions and services, while LaSalle provides investment management services on a global basis to institutional investors and high-net-worth individuals.

For segment reporting, (i) gross contract costs and (ii) net non-cash MSR and mortgage banking derivative activity are both excluded from revenue in determining Fee revenue. Gross contract costs are excluded from operating expenses in determining Fee-based operating expenses. In addition, our measure of segment results also excludes Restructuring and acquisition charges.

Markets Advisory

							% Change
	Three Months Ended June 30,			Change in			in Local
($ in millions)	2022		2021	U.S. dollars			Currency
Revenue	$	1,118.2	951.3	166.9	18	%	20	%
Gross contract costs	(262.4)		(240.3)	(22.1)	9		12
Fee revenue	$	855.8	711.0	144.8	20	%	23	%
Leasing	703.5		568.6	134.9	24		26
Property Management	122.2		114.7	7.5	7		10
Advisory, Consulting and Other	30.1		27.7	2.4	9		14
Compensation, operating and administrative expenses, excluding gross contract costs	722.3		599.6	122.7	20		23
Depreciation and amortization	17.3		16.7	0.6	4		6
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	739.6		616.3	123.3	20		23
Gross contract costs	262.4		240.3	22.1	9		12
Segment operating expenses	$	1,002.0	856.6	145.4	17	%	20	%
Equity earnings	$	0.4	0.1	0.3	300	%	200	%
Adjusted EBITDA	$	134.0	113.9	20.1	18	%	20	%

37

Markets Advisory (continued)

							% Change
	Six Months Ended June 30,			Change in			in Local
($ in millions)	2022		2021	U.S. dollars			Currency
Revenue	$	2,117.7	1,744.0	373.7	21	%	24	%
Gross contract costs	(520.7)		(480.4)	(40.3)	8		11
Fee revenue	$	1,597.0	1,263.6	333.4	26	%	29	%
Leasing	1,300.4		980.8	319.6	33		35
Property Management	240.8		229.0	11.8	5		8
Advisory, Consulting and Other	55.8		53.8	2.0	4		8
Compensation, operating and administrative expenses, excluding gross contract costs	1,355.0		1,086.1	268.9	25		27
Depreciation and amortization	34.4		32.6	1.8	6		8
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	1,389.4		1,118.7	270.7	24		26
Gross contract costs	520.7		480.4	40.3	8		11
Segment operating expenses	$	1,910.1	1,599.1	311.0	19	%	22	%
Equity earnings	$	0.9	0.5	0.4	80	%	60	%
Adjusted EBITDA	$	245.2	179.9	65.3	36	%	38	%

Markets Advisory revenue and fee revenue growth was led by Leasing, both on a year-to-date and quarter-to-date basis. Globally in Leasing, most major asset classes achieved double-digit growth compared with the comparable periods, with continued strength in industrial and strong momentum in the office sector. The U.S. contributed most significantly to the growth in Leasing, propelled by increases in deal size and volume.

The increases in segment operating expenses and segment fee-based operating expenses for both the second quarter and first half of 2022, compared with the prior-year periods, were driven primarily by higher compensation costs. These incremental expenses were primarily due to revenue producers achieving higher commission tiers earlier in 2022 compared to 2021, which is a direct result of the 2022 revenue increases described above, as well as additional headcount to meet increased business demand. In addition, higher expenses were, in part, due to increased T&E and marketing costs as business activities normalize following the past couple years which were more heavily impacted by the pandemic. These drivers were partially offset by the timing of incentive compensation accruals, reflecting changes in annual incentive compensation plans from 2021 to 2022, which resulted in a lower percentage of expected full-year incentive compensation accrued this quarter compared with the prior year.

Adjusted EBITDA margin for the quarter, calculated on a fee-revenue basis, was 15.7% in USD (15.6% in local currency), compared with 16.0% in 2021. The lower margin was largely attributable to the expense drivers noted above, which more than offset the increased revenue.

38

Capital Markets

							% Change
	Three Months Ended June 30,			Change in			in Local
($ in millions)	2022		2021	U.S. dollars			Currency
Revenue	$	684.5	552.1	132.4	24	%	28	%
Gross contract costs	(12.6)		(12.9)	0.3	(2)		8
Net non-cash MSR and mortgage banking derivative activity	(11.2)		(5.7)	(5.5)	96		94
Fee revenue	$	660.7	533.5	127.2	24	%	28	%
Investment Sales, Debt/Equity Advisory and Other	528.0		413.4	114.6	28		31
Valuation Advisory	92.3		89.5	2.8	3		10
Loan Servicing	40.4		30.6	9.8	32		32
Compensation, operating and administrative expenses, excluding gross contract costs	534.7		412.4	122.3	30		34
Depreciation and amortization	15.4		16.7	(1.3)	(8)		(6)
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	550.1		429.1	121.0	28		32
Gross contract costs	12.6		12.9	(0.3)	(2)		8
Segment operating expenses	$	562.7	442.0	120.7	27	%	32	%
Equity earnings	$	0.6	1.4	(0.8)	(57	%)	(60	%)
Adjusted EBITDA	$	126.7	120.8	5.9	5	%	8	%

39

Capital Markets (continued)

							% Change
	Six Months Ended June 30,			Change in			in Local
($ in millions)	2022		2021	U.S. dollars			Currency
Revenue	$	1,285.1	963.8	321.3	33	%	37	%
Gross contract costs	(25.3)		(21.7)	(3.6)	17		26
Net non-cash MSR and mortgage banking derivative activity	(7.6)		(15.4)	7.8	(51)		(51)
Fee revenue	$	1,252.2	926.7	325.5	35	%	39	%
Investment Sales, Debt/Equity Advisory and Other	996.5		699.4	297.1	42		46
Valuation Advisory	175.4		166.7	8.7	5		11
Loan Servicing	80.3		60.6	19.7	33		32
Compensation, operating and administrative expenses, excluding gross contract costs	1,008.8		748.0	260.8	35		39
Depreciation and amortization	31.0		32.6	(1.6)	(5)		(4)
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	1,039.8		780.6	259.2	33		37
Gross contract costs	25.3		21.7	3.6	17		26
Segment operating expenses	$	1,065.1	802.3	262.8	33	%	37	%
Equity earnings	$	1.4	1.8	(0.4)	(22	%)	(20	%)
Adjusted EBITDA	$	244.9	179.9	65.0	36	%	39	%

Capital Markets fee revenue growth for the quarter and first half of the year were broad-based, led by increases in debt advisory and investment sales. Within Investment Sales, Debt/Equity Advisory and Other, revenue from nearly all major asset classes grew compared with prior-year quarter, notably in the retail and residential sectors. Higher Loan Servicing revenue was attributable to (i) continued growth of the servicing portfolio, particularly under our Fannie Mae DUS license (comprising approximately 55% and 50% of the second quarter and first half of 2022 increases, respectively) and (ii) incremental prepayment fees.

The increases in segment operating expenses and segment fee-based operating expenses for the second quarter and first half of 2022, compared with the comparable prior-year periods, were driven primarily by incremental headcount and higher commissions and an increase in T&E and marketing expenses. This was partially offset by reductions to other variable compensation plans as a result of changes to the commission structures. While not as impactful on the quarter-to-date performance, expenses for the first half of 2021 included a $13.8 million non-cash reduction to loan loss credit reserves, versus a comparable reduction of $2.8 million recorded this year.

Adjusted EBITDA margin for the quarter, calculated on a fee-revenue basis, was 19.2% in USD (and 19.1% local currency), compared with 22.6% in 2021. The reduction in margin was primarily due to the expense drivers noted above, partially offset by incremental fee revenue.

40

Work Dynamics

							% Change
	Three Months Ended June 30,			Change in			in Local
($ in millions)	2022		2021	U.S. dollars			Currency
Revenue	$	3,310.5	2,836.2	474.3	17	%	21	%
Gross contract costs	(2,843.5)		(2,427.7)	(415.8)	17		21
Fee revenue	$	467.0	408.5	58.5	14	%	19	%
Workplace Management	184.9		164.9	20.0	12		15
Project Management	214.9		184.5	30.4	16		22
Portfolio Services and Other	67.2		59.1	8.1	14		17
Compensation, operating and administrative expenses, excluding gross contract costs	410.3		357.0	53.3	15		20
Depreciation and amortization	17.0		16.8	0.2	1		6
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	427.3		373.8	53.5	14		19
Gross contract costs	2,843.5		2,427.7	415.8	17		21
Segment operating expenses	$	3,270.8	2,801.5	469.3	17	%	21	%
Equity earnings (losses)	$	0.9	(0.3)	1.2	400	%	467	%
Adjusted EBITDA	$	57.6	51.2	6.4	13	%	13	%

41

Work Dynamics (continued)

							% Change
	Six Months Ended June 30,			Change in			in Local
($ in millions)	2022		2021	U.S. dollars			Currency
Revenue	$	6,344.1	5,534.3	809.8	15	%	18	%
Gross contract costs	(5,466.6)		(4,762.3)	(704.3)	15		18
Fee revenue	$	877.5	772.0	105.5	14	%	17	%
Workplace Management	366.9		318.3	48.6	15		18
Project Management	390.6		347.7	42.9	12		17
Portfolio Services and Other	120.0		106.0	14.0	13		16
Compensation, operating and administrative expenses, excluding gross contract costs	785.9		695.7	90.2	13		17
Depreciation and amortization	33.5		33.0	0.5	2		5
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	819.4		728.7	90.7	12		16
Gross contract costs	5,466.6		4,762.3	704.3	15		18
Segment operating expenses	$	6,286.0	5,491.0	795.0	14	%	18	%
Equity earnings (losses)	$	1.2	(0.2)	1.4	700	%	673	%
Adjusted EBITDA	$	92.8	76.1	16.7	22	%	21	%

The revenue and fee revenue growth for Work Dynamics was led by the commencement of Workplace Management services for new client wins and expansion of existing mandates, predominantly in the United States. Project Management also meaningfully contributed to quarter and year-to-date growth and led second-quarter fee revenue growth for the segment, largely from higher project demand which is approaching pre-pandemic levels.

The increases in segment operating expenses and segment fee-based operating expenses for the second quarter and first half of 2022, compared with the prior-year periods, were a product of incremental investments in people, specifically additional headcount and wage increases, to support current and future growth.

Adjusted EBITDA margin for the quarter, calculated on a fee-revenue basis, was 12.4% in USD (11.9% in local currency), compared with 12.5% in 2021. The slight margin contraction was attributable to the expense drivers noted above, partially offset by revenue increases, both discussed above.

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JLL Technologies

							% Change
	Three Months Ended June 30,			Change in			in Local
($ in millions)	2022		2021	U.S. dollars			Currency
Revenue	$	50.7	39.6	11.1	28	%	29	%
Gross contract costs	(2.7)		(6.8)	4.1	(60)		(61)
Fee revenue	$	48.0	32.8	15.2	46	%	48	%
Compensation, operating and administrative expenses, excluding gross contract costs(1)	79.7		50.5	29.2	58		60
Depreciation and amortization	3.9		2.2	1.7	77		79
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	83.6		52.7	30.9	59		61
Gross contract costs	2.7		6.8	(4.1)	(60)		(61)
Segment operating expenses	$	86.3	59.5	26.8	45	%	47	%
Equity earnings	$	44.7	16.2	28.5	176	%	177	%
Adjusted EBITDA	$	12.9	(1.5)	14.4	960	%	906	%

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JLL Technologies (continued)

							% Change
	Six Months Ended June 30,			Change in			in Local
($ in millions)	2022		2021	U.S. dollars			Currency
Revenue	$	100.1	83.0	17.1	21	%	21	%
Gross contract costs	(6.8)		(20.3)	13.5	(67)		(67)
Fee revenue	$	93.3	62.7	30.6	49	%	50	%
Compensation, operating and administrative expenses, excluding gross contract costs(1)	156.1		101.0	55.1	55		55
Depreciation and amortization	7.7		5.1	2.6	51		52
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	163.8		106.1	57.7	54		52
Gross contract costs	6.8		20.3	(13.5)	(67)		(67)
Segment operating expenses	$	170.6	126.4	44.2	35	%	36	%
Equity earnings	$	63.5	50.8	12.7	25	%	25	%
Adjusted EBITDA	$	0.6	12.5	(11.9)	(95)	%	(95)	%

(1) Included in Compensation, operating and administrative expenses for JLL Technologies is carried interest expense related to equity earnings of the segment. Such amounts were $9.8 million and $16.0 million for the three and six months ended June 30, 2022, respectively, and $4.6 million and $8.8 million for the three and six months ended June 30, 2021.

For the second quarter and first half of 2022, JLL Technologies top-line growth included $8.3 million and $16.8 million, respectively, of incremental fee revenue from acquisitions closed in late 2021. Organic fee revenue against the comparable quarter and first six months increased approximately 22% and 24%, respectively, driven by new customers as well as growth from existing customers in software and solutions offerings.

Equity earnings in both years were attributable to valuation increases to our investments in proptech funds and early to mid-stage proptech companies, primarily reflecting subsequent financing rounds at increased per-share values.

The increases in segment operating expenses and segment fee-based operating expenses for the second quarter and first half of 2022, compared with the prior-year periods, were driven by incremental compensation related to recent acquisitions and the ramp up of operations for future growth, and higher T&E and marketing expenses.

Adjusted EBITDA margin for the quarter, calculated on a fee-revenue basis, was 27.0% in USD (25.7% in local currency), compared with negative 4.6% in 2021. The margin expansion was due to higher equity earnings, partially offset by expense drivers noted above.

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LaSalle

							% Change
	Three Months Ended June 30,			Change in			in Local
($ in millions)	2022		2021	U.S. dollars			Currency
Revenue	$	114.5	115.8	(1.3)	(1)	%	5	%
Gross contract costs	(7.2)		(7.3)	0.1	(1)		—
Fee revenue	$	107.3	108.5	(1.2)	(1)	%	5	%
Advisory fees	98.2		84.9	13.3	16		23
Transaction fees and other	8.1		8.4	(0.3)	(4)		1
Incentive fees	1.0		15.2	(14.2)	(93)		(93)
Compensation, operating and administrative expenses, excluding gross contract costs	86.6		83.6	3.0	4		12
Depreciation and amortization	1.8		2.1	(0.3)	(14)		(9)
Segment fee-based operating expenses (excluding restructuring & acquisition charges)	88.4		85.7	2.7	3		11
Gross contract costs	7.2		7.3	(0.1)	(1)		—
Segment operating expenses	$	95.6	93.0	2.6	3	%	10	%
Equity earnings	$	7.0	23.4	(16.4)	(70)	%	(70)	%
Adjusted EBITDA	$	27.8	48.0	(20.2)	(42)	%	(42)	%

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LaSalle (continued)

							% Change
	Six Months Ended June 30,			Change in			in Local
($ in millions)	2022		2021	U.S. dollars			Currency
Revenue	$	232.8	207.0	25.8	12	%	18	%
Gross contract costs	(13.5)		(13.2)	(0.3)	2		3
Fee revenue	$	219.3	193.8	25.5	13	%	19	%
Advisory fees	188.9		164.2	24.7	15		21
Transaction fees and other	25.2		14.4	10.8	75		85
Incentive fees	5.2		15.2	(10.0)	(66)		(65)
Compensation, operating and administrative expenses, excluding gross contract costs	175.1		155.6	19.5	13		18
Depreciation and amortization	3.2		4.2	(1.0)	(24)		(21)
Segment fee-based operating expenses (excluding restructuring & acquisition charges)	178.3		159.8	18.5	12		17
Gross contract costs	13.5		13.2	0.3	2		3
Segment operating expenses	$	191.8	173.0	18.8	11	%	16	%
Equity earnings	$	5.1	36.4	(31.3)	(86)	%	(86)	%
Adjusted EBITDA	$	49.1	74.1	(25.0)	(34)	%	(31)	%

For both the second quarter and first half of 2022, LaSalle advisory fee growth was concentrated in core open-end funds, driven by strong capital raising and increases in fair value of assets under management over the trailing twelve months. Prior-year incentive fees, which did not reoccur in 2022, related to real estate dispositions on behalf of clients, predominantly in Asia Pacific.

Current-quarter equity earnings included a loss of $1.9 million ($12.5 million loss year-to-date) due to negative share price movement for a co-investment in a LaSalle-managed publicly traded REIT in Japan, whereas the prior-year quarter reflected a $9.5 million gain ($10.1 million gain year-to-date) related to the same investment. In addition, equity earnings in the second quarter and first half of 2021 were meaningfully driven by the recovery of pandemic-driven valuation declines in 2020.

The increases in segment operating expenses and segment fee-based operating expenses for the second quarter and first half of 2022, compared with the prior-year comparable periods, were primarily driven by incremental fixed compensation expense, partially offset by lower variable compensation expense associated with the decline in incentive fees.

Adjusted EBITDA margin for the quarter, calculated on a fee-revenue basis, was 26.0% in USD (24.3% in local currency), compared with 44.2% in 2021. The margin contraction was primarily attributable to the decrease in equity earnings, which drove over 80% of the margin contraction, and lower incentive fees, partially offset by higher advisory fees and incremental advisory fee platform scale.

As of June 30, 2022, LaSalle had $82.1 billion of AUM, an increase of 6% in USD (8% local currency) from $77.8 billion as of March 31, 2022. The AUM increase resulted from (i) $3.9 billion of acquisitions and (ii) $3.1 billion of net valuation increases, partially offset by (iii) $1.1 billion of dispositions and withdrawals and (iv) $1.6 billion of foreign currency decreases.

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LIQUIDITY AND CAPITAL RESOURCES

We finance our operations, co-investment activity, share repurchases, capital expenditures and business acquisitions with internally generated funds, borrowings on our Facility, and through issuance of Long-term debt.

Cash Flows from Operating Activities

Operating activities used $539.4 million of cash in the first six months of 2022, compared with $246.1 million of cash used in operating activities during the same period in 2021. The increase in cash used in operating activities was primarily due to greater incentive compensation paid in 2022, compared with 2021. This was partially offset by higher cash provided by earnings.

Cash Flows from Investing Activities

We used $63.1 million of cash for investing activities during the first six months of 2022, as compared to $213.8 million used during the same period in 2021. The decrease in cash used was driven by lower investment activity in less than wholly-owned entities as the year-over-year change in net investment activity (JLL Technologies and LaSalle) was largely flat. We discuss these drivers, along with other investing activities, individually below in further detail.

Cash Flows from Financing Activities

Financing activities provided $601.3 million of cash during the first six months of 2022, as compared to $314.7 million provided by financing activities during the same period in 2021. The net increase of $286.6 million in cash inflows from financing activities is substantially driven by an increase in borrowings on our Facility. This increase resulted from higher cash outflows for operating activities, as discussed above, as well as over $400 million of incremental share repurchases compared with the 2021. In addition, the cash outflow relating to noncontrolling interest distributions included a $142.3 million gain by a consolidated variable interest entity in which the company held no equity interest that was also distributed this quarter (The offset to this is included in cash provided by earnings).

Debt

Our $2.75 billion Facility matures on April 14, 2026 and bears a variable interest rate. As of June 30, 2022, we had outstanding borrowings under the Facility of $1,364.3 million. As of December 31, 2021, we had outstanding borrowings under the Facility of $138.2 million. The average outstanding borrowings under the Facility were $1,581.9 million and $612.5 million (with average effective interest rates of 1.6% and 1.0%) during the three months ended June 30, 2022 and 2021, respectively, and $1,135.0 million and $399.6 million (with average effective interest rates of 1.4% and 1.0%) during the six months ended June 30, 2022 and 2021, respectively.

In addition to our Facility, we had the capacity to borrow up to $52.1 million under local overdraft facilities as of June 30, 2022. We had Short-term borrowings (including financing lease obligations, overdrawn bank accounts and local overdraft facilities) of $128.3 million and $147.9 million as of June 30, 2022 and December 31, 2021, respectively, of which $4.1 million and $9.2 million, respectively, were attributable to local overdraft facilities.

Refer to Note 8, Debt, in the Notes to Condensed Consolidated Financial Statements for additional information on our debt.

Investment Activity

As of June 30, 2022, we had a carrying value of $901.9 million in investments, primarily related to investments by JLL Technologies in proptech funds and early to mid-stage proptech companies, and LaSalle co-investments. For the first half of 2022 and 2021, funding of investments exceeded return of capital by $108.3 million and $63.9 million, respectively. We expect continued investments by JLL Technologies as well as strategic co-investment opportunities with our investment management clients globally as co-investment remains an important foundation to the continued growth of LaSalle's business.

See Note 5, Investments, in the Notes to Condensed Consolidated Financial Statements for additional information on our investment activity. In the prior year, JLL technologies funded a $45 million convertible note to Turntide Technologies. This activity was included within "Other" in the cash flow from investing activities.

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Capital Expenditures

Net capital additions for the six months ended June 30, 2022 and 2021 were $86.9 million and $69.8 million, respectively. Our capital expenditures in 2022 were primarily for leased office space improvements, hardware, and purchased/developed software.

Investment Asset Activity of Consolidated Less Than Wholly-Owned Entities

Net capital proceeds related to consolidated VIEs in which we held no equity interest for the six months ended June 30, 2022 were $137.0 million, compared with net capital additions of $41.8 million during the prior-year period. The activity primarily relates to the acquisition of real estate (net of sales). The funding for, or distribution of, these investments (largely from employee-investors and related third-party debt) is included within financing activities.

Business Acquisitions

During the six months ended June 30, 2022, we paid $15.9 million for business acquisitions. This included $2.0 million of payments relating to acquisitions in 2022 and $13.9 million for deferred business acquisition and earn-out obligations related to acquisitions completed in prior years, which are primarily reflected in cash flows from financing activities.

Terms for many of our past acquisitions have typically included cash paid at closing with provisions for additional deferred consideration and earn-out payments subject to certain contract requirements, including the passage of time and performance, respectively. Deferred business acquisition obligations totaled $26.9 million as of June 30, 2022. These obligations represent the current discounted values of payments due to sellers of businesses for which our acquisition had been completed as of the balance sheet date and for which the only remaining condition on those payments is the passage of time. As of June 30, 2022, we had the potential to make earn-out payments for a maximum of $134.6 million on 18 completed acquisitions subject to the achievement of certain performance conditions. Refer to Note 4, Business Combinations, Goodwill and Other Intangible Assets, in the Notes to the Condensed Consolidated Financial Statements for further information on Business Acquisitions.

We will continue to consider acquisitions that we believe will strengthen our market position, increase our profitability, and supplement our organic growth.

Share Repurchase and Dividend Programs

In February 2022, our Board of Directors authorized an additional $1.5 billion for the repurchase of our common stock in the open market and privately negotiated transactions. The number of shares repurchased and cash paid for repurchases is noted in the following table.

	Three Months Ended June 30,			Six Months Ended June 30,
($ in millions)	2022		2021	2022		2021
Total number of shares repurchased (in 000's)	1,397.9		172.5	2,013.2		172.5
Total paid for shares repurchased	$	297.7	37.9	$	447.7	37.9

As of June 30, 2022, $1,309.1 million remained authorized for repurchases under our share repurchase program.

Repatriation of Foreign Earnings

Based on our historical experience and future business plans, we do not expect to repatriate our foreign-sourced earnings to the United States. We believe our policy of permanently investing earnings of foreign subsidiaries does not significantly impact our liquidity. As of June 30, 2022 and December 31, 2021, we had total cash and cash equivalents of $568.0 million and $593.7 million, respectively, of which approximately $446.8 million and $487.9 million, respectively, was held by foreign subsidiaries.

Restricted Net Assets

We face regulatory restrictions in certain countries that limit or prevent the transfer of funds to other countries or the exchange of the local currency to other currencies. However, we generally face no such restrictions with regard to the use or application of funds for ordinary course business activities within such countries. The assets of these countries aggregated to approximately 4% of our total assets as of both June 30, 2022 and December 31, 2021.

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CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

This report, including this Management's Discussion and Analysis of Financial Condition and Results of Operations, contains “forward-looking statements” within the meaning of the federal securities laws. All such statements are qualified by this cautionary note, which is provided pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements may also be included in our other public filings, press releases, our website, and oral and written presentations by management.

Statements in the future tense, and all statements accompanied by terms such as “believe,” “will,” “may,” “could,” “project,” “expect,” “estimate,” “assume,” “intend,” “anticipate,” “target,” “plan” and variations thereof and similar terms, are intended to be forward-looking statements. Such statements do not relate strictly to historical or current facts as they relate to our intent, belief and current expectations about our strategic direction, prospects and future results, and give our current expectations or forecasts of future events. Management believes that these forward-looking statements are reasonable as and when made. However, caution should be taken not to place undue reliance on any such forward-looking statements because such statements speak only as of the date when made.

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Item 3. Quantitative and Qualitative Disclosures About Market Risk

MARKET AND OTHER RISK FACTORS

Interest Rates

We assess interest rate sensitivity to estimate the potential effect of rising short-term interest rates on our variable-rate debt. If short-term interest rates were 50 basis points higher during 2022 on our variable-rate debt, our results would reflect an increase of $2.8 million to Interest expense, net of interest income, for the six months ended June 30, 2022.

Foreign Exchange

The following outlines the significant functional currencies of our revenue, highlighting where exposure to movements in foreign exchange impact our operations in international markets.

	Six Months Ended June 30,
	2022		2021
British pound	8	%	9	%
Euro	7		7
Australian dollar	6		6
Other(1)	20		21
Revenue exposed to foreign exchange rates	41	%	43	%
United States dollar	59		57
Total revenue	100	%	100	%

(1) No other functional currency exceeds 5% of total revenue.

To show the impact foreign currencies have on our results of operations, we present the change in local currency for revenue and operating expenses on a consolidated basis and by operating segment in Management's Discussion and Analysis of Financial Condition and Results of Operations included herein. For additional detail of the impact of foreign exchange rates on our results of operations, see Management's Discussion and Analysis of Financial Condition and Results of Operations included herein.

We enter into forward foreign currency exchange contracts to manage currency risks associated with intercompany lending and cash management practices. See Note 7, Fair Value Measurements, in the Notes to the Condensed Consolidated Financial Statements for further discussion of our forward contracts.

Item 4. Controls and Procedures

The Company has established disclosure controls and procedures to ensure material information relating to the Company, including its consolidated subsidiaries, is made known to the officers who certify the Company's financial reports and to the other members of senior management and the Board of Directors.

Under the supervision and with the participation of the Company's management, including our Chief Executive Officer and Chief Financial Officer, we conducted an evaluation of the Company's disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934). Based on this evaluation, our Chief Executive Officer and Chief Financial Officer concluded our disclosure controls and procedures were effective as of the end of the period covered by this report. There were no changes in the Company's internal control over financial reporting during the quarter ended June 30, 2022, that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial reporting.

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Part II. Other Information

Item 1. Legal Proceedings

We are a defendant or plaintiff in various litigation matters arising in the ordinary course of business, some of which involve claims for damages that are substantial in amount. Many of these litigation matters are covered by insurance (including insurance provided through a captive insurance company), although they may nevertheless be subject to large deductibles and the amounts being claimed may exceed the available insurance. Although we cannot determine the ultimate liability for these matters based upon information currently available, we believe the ultimate resolution of such claims and litigation will not have a material adverse effect on our financial position, results of operations or liquidity.

Item 1A. Risk Factors

There have been no material changes to our risk factors as previously disclosed in our Annual Report on Form 10-K for the year ended December 31, 2021.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

The following table provides information about our purchases of equity securities that are registered by us pursuant to Section 12 of the Exchange Act during the quarter ended June 30, 2022.

Period	Total number of shares purchased	Weighted average price paid per share			Total number of shares purchased as part of publicly announced plan	Approximate dollar value of shares that may yet be purchased under the plan (in millions)
April 1, 2022 - April 30, 2022	746,369		$	226.71	746,369
May 1, 2022 - May 31, 2022	370,194		$	205.12	370,194
June 1, 2022 - June 30, 2022	281,352		$	186.62	281,352		$	1,309.1
Total	1,397,915				1,397,915

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Item 6. Exhibits

Exhibit Number	Description
10.1*	Amendment No. 3 to the Second Amended and Restated Multicurrency Credit Agreement, dated as of June 16, 2022
10.2*	Amendment, dated August 1, 2022, to the Letter Agreement dated August 23, 2016 between Jones Lang LaSalle Incorporated and Christian Ulbrich
31.1*	Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2*	Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32*	Certification of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INS	Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCH	Inline XBRL Taxonomy Extension Schema Document
101.CAL	Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF	Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB	Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE	Inline XBRL Taxonomy Extension Presentation Linkbase Document
104	Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

 *Filed herewith

52

Signature

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on the 3rd day of August, 2022.

                    

JONES LANG LASALLE INCORPORATED
By:	/s/ Karen Brennan
	Karen Brennan
	Chief Financial Officer
	(Authorized Officer and Principal Financial Officer)

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