United States

Securities and Exchange Commission

Washington, D.C. 20549

Form 10-Q

☑ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the quarterly period ended September 30, 2019

Or

☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the transition period from _____ to _____

Commission File Number 1-13145

Jones Lang LaSalle Incorporated

(Exact name of registrant as specified in its charter)

Maryland				36-4150422
(State or other jurisdiction of incorporation or organization)				(I.R.S. Employer Identification No.)
	200 East Randolph Dr,	Chicago,	IL	60601
	(Address of principal executive offices)			(Zip Code)
	Registrant's telephone number, including area code:				(312)	782-5800
	Former name, former address and former fiscal year, if changed since last report: Not Applicable

Title of each class	Trading Symbol	Name of each exchange on which registered
Common Stock, par value $0.01	JLL	The New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☑ No ☐

Indicate by check mark whether the registrant has submitted electronically, every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such period that the registrant was required to submit and post such files). Yes ☑ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act.

Large accelerated filer	☑	Accelerated filer	☐
Non-accelerated filer	☐	Smaller reporting company	☐
Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☑

Securities registered pursuant to Section 12(b) of the Act:

The number of shares outstanding of the registrant's common stock (par value $0.01) as of the close of business on November 1, 2019 was 51,534,876.

Table of Contents

Part I	Financial Information
Item 1.	Condensed Consolidated Financial Statements:	3
	Balance Sheets as of September 30, 2019 and December 31, 2018	3
	Statements of Comprehensive Income for the Three and Nine Months Ended September 30, 2019 and 2018	4
	Statements of Changes in Equity for the Nine Months Ended September 30, 2019 and 2018	5
	Statements of Cash Flows for the Nine Months Ended September 30, 2019 and 2018	7
	Notes to Condensed Consolidated Financial Statements	8
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	32
Item 3.	Quantitative and Qualitative Disclosures about Market Risk	53
Item 4.	Controls and Procedures	54
Part II	Other Information
Item 1.	Legal Proceedings	55
Item 1A.	Risk Factors	55
Item 5.	Other Information	56
Item 6.	Exhibits	58
Signature		59

2

Part I. Financial Information

Item 1. Financial Statements

JONES LANG LASALLE INCORPORATED

CONDENSED CONSOLIDATED BALANCE SHEETS

(in millions, except share and per share data)	September 30, 2019			December 31, 2018
Assets	(unaudited)
Current assets:
Cash and cash equivalents	$	402.2		480.9
Trade receivables, net of allowances of $68.3 and $52.0	1,769.3			1,854.0
Notes and other receivables	398.4			363.0
Reimbursable receivables	1,470.8			1,540.5
Warehouse receivables	825.2			331.2
Short-term contract assets	346.4			314.7
Prepaid & other	377.8			321.7
Total current assets	5,590.1			5,206.0
Property and equipment, net of accumulated depreciation of $638.0 and $588.3	671.0			567.9
Operating lease right-of-use assets	678.5			—
Goodwill	4,083.2			2,697.8
Identified intangibles, net of accumulated amortization of $191.9 and $169.8	675.6			336.9
Investments in real estate ventures, including $304.2 and $247.3 at fair value	412.4			356.9
Long-term receivables	238.2			199.0
Deferred tax assets, net	199.8			210.1
Deferred compensation plan	326.5			258.2
Other	202.6			192.7
Total assets	$	13,077.9		10,025.5
Liabilities and Equity
Current liabilities:
Accounts payable and accrued liabilities	$	939.0		1,261.4
Reimbursable payables	1,079.0			1,090.7
Accrued compensation & benefits	1,295.2			1,604.5
Short-term borrowings	100.4			32.7
Short-term contract liabilities and deferred income	175.1			190.4
Short-term acquisition-related obligations	95.1			78.5
Warehouse facilities	786.4			317.9
Short-term operating lease liabilities	152.0			—
Other	240.5			185.7
Total current liabilities	4,862.7			4,761.8
Credit facility, net of debt issuance costs of $13.2 and $15.9	1,111.7			(15.9		)
Long-term debt, net of debt issuance costs of $3.3 and $3.7	653.3			671.5
Deferred tax liabilities, net	113.9			32.7
Deferred compensation	336.9			277.8
Long-term acquisition-related obligations	125.6			175.8
Long-term operating lease liabilities	606.3			—
Other	400.9			387.3
Total liabilities	8,211.3			6,291.0
Redeemable noncontrolling interest	8.5			—
Company shareholders' equity:
Common stock, $0.01 par value per share, 100,000,000 shares authorized; 51,534,119 and 45,599,418 shares issued and outstanding	0.5			0.5
Additional paid-in capital	1,937.3			1,057.3
Retained earnings	3,336.7			3,095.7
Shares held in trust	(5.7		)	(5.8		)
Accumulated other comprehensive loss	(484.5		)	(456.2		)
Total Company shareholders’ equity	4,784.3			3,691.5
Noncontrolling interest	73.8			43.0
Total equity	4,858.1			3,734.5
Total liabilities and equity	$	13,077.9		$	10,025.5

See accompanying notes to Condensed Consolidated Financial Statements.

3

JONES LANG LASALLE INCORPORATED

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(in millions, except share and per share data) (unaudited)	Three Months Ended September 30,					Nine Months Ended September 30,
	2019			2018		2019			2018
Revenue:
Revenue before reimbursements	$	2,545.8		2,213.7		$	6,855.6		6,268.1
Reimbursements	1,949.8			1,756.1		5,727.1			5,160.6
Total revenue	$	4,495.6		3,969.8		$	12,582.7		11,428.7
Operating expenses:
Compensation and benefits	$	1,488.6		1,287.0		$	4,007.2		3,624.7
Operating, administrative and other	762.0			689.4		2,241.4			2,124.5
Reimbursed expenses	1,949.8			1,756.1		5,727.1			5,160.6
Depreciation and amortization	53.6			42.7		145.6			131.1
Restructuring and acquisition charges (credits)	70.0			3.7		114.3			(6.7	)
Total operating expenses	$	4,324.0		3,778.9		$	12,235.6		11,034.2
Operating income	$	171.6		190.9		$	347.1		394.5
Interest expense, net of interest income	18.0			12.3		41.2			40.4
Equity earnings from real estate ventures	17.1			3.4		32.3			27.2
Other income (expense)	0.7			(0.3	)	1.2			3.9
Income before income taxes and noncontrolling interest	171.4			181.7		339.4			385.2
Income tax provision	42.1			45.6		77.6			96.7
Net income	129.3			136.1		261.8			288.5
Net income attributable to noncontrolling interest	0.4			1.2		0.9			5.3
Net income attributable to the Company	128.9			134.9		260.9			283.2
Dividends on unvested common stock, net of tax benefit	—			—		0.2			0.2
Net income attributable to common shareholders	$	128.9		134.9		$	260.7		283.0
Basic earnings per common share	$	2.50		2.96		$	5.47		6.22
Basic weighted average shares outstanding (in 000's)	51,528			45,549		47,672			45,495
Diluted earnings per common share	$	2.47		2.93		$	5.42		6.16
Diluted weighted average shares outstanding (in 000's)	52,104			45,965		48,077			45,930
Dividends declared per share	$	—		—		$	0.43		0.41
Net income attributable to the Company	$	128.9		134.9		$	260.9		283.2
Change in pension liabilities, net of tax	0.1			1.2		(1.7		)	1.2
Foreign currency translation adjustments	(34.6		)	(34.9	)	(26.6		)	(85.7	)
Comprehensive income attributable to the Company	$	94.4		101.2		$	232.6		198.7

See accompanying notes to Condensed Consolidated Financial Statements.

4

JONES LANG LASALLE INCORPORATED

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

FOR THE NINE MONTHS ENDED SEPTEMBER 30, 2019 AND 2018

	Company Shareholders' Equity
											Accumulated
					Additional				Shares		Other
(in millions, except share and per share data) (unaudited)	Common Stock				Paid-In		Retained		Held in		Comprehensive		Noncontrolling		Total
	Shares		Amount		Capital		Earnings		Trust		Loss		Interest		Equity
December 31, 2018	45,599,418		$	0.5	1,057.3		3,095.7		(5.8	)	(456.2	)	43.0		$	3,734.5
Net income	—		—		—		21.3		—		—		(0.1	)	21.2
Shares issued under stock-based compensation programs	198,575		—		2.0		—		—		—		—		2.0
Shares repurchased for payment of taxes on stock-based compensation	(58,750	)	—		(9.7	)	—		—		—		—		(9.7		)
Amortization of stock-based compensation	—		—		7.0		—		—		—		—		7.0
Change in pension liabilities, net of tax	—		—		—		—		—		(1.0	)	—		(1.0		)
Foreign currency translation adjustments	—		—		—		—		—		31.3		—		31.3
Increase in amounts attributable to noncontrolling interest	—		—		—		—		—		—		9.8		9.8
March 31, 2019	45,739,243		$	0.5	1,056.6		3,117.0		(5.8	)	(425.9	)	52.7		$	3,795.1
Net income (1)	—		—		—		110.7		—		—		0.5		111.2
Shares issued under stock-based compensation programs	31,820		—		0.8		—		—		—		—		0.8
Shares repurchased for payment of taxes on stock-based compensation	(8,375	)	—		(0.7	)	—		—		—		—		(0.7		)
Amortization of stock-based compensation	—		—		12.9		—		—		—		—		12.9
Dividends paid	—		—		—		(19.9	)	—		—		—		(19.9		)
Shares held in trust	—		—		—		—		(0.1	)	—		—		(0.1		)
Change in pension liabilities, net of tax	—		—		—		—		—		(0.8	)	—		(0.8		)
Foreign currency translation adjustments	—		—		—		—		—		(23.3	)	—		(23.3		)
Increase in amounts attributable to noncontrolling interest	—		—		—		—		—		—		0.1		0.1
June 30, 2019	45,762,688		$	0.5	1,069.6		3,207.8		(5.9	)	(450.0	)	53.3		$	3,875.3
Net income	—		—		—		128.9		—		—		0.4		129.3
Shares issued under stock-based compensation programs	49,292		—		0.9		—		—		—		—		0.9
Acquisition of HFF	5,733,603		—		841.2		—		—		—		—		841.2
Shares repurchased for payment of taxes on stock-based compensation	(11,464	)	—		(2.1	)	—		—		—		—		(2.1		)
Amortization of stock-based compensation	—		—		27.7		—		—		—		—		27.7
Shares held in trust	—		—		—		—		0.2		—		—		0.2
Change in pension liabilities, net of tax	—		—		—		—		—		0.1		—		0.1
Foreign currency translation adjustments	—		—		—		—		—		(34.6	)	—		(34.6		)
Increase in amounts attributable to noncontrolling interest	—		—		—		—		—		—		20.1		20.1
September 30, 2019	51,534,119		$	0.5	1,937.3		3,336.7		(5.7	)	(484.5	)	73.8		$	4,858.1

(1) Excludes net income attributable to redeemable noncontrolling interest of $0.1 million for the three months ended June 30, 2019.

5

JONES LANG LASALLE INCORPORATED

CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY (CONTINUED)

FOR THE NINE MONTHS ENDED SEPTEMBER 30, 2019 AND 2018

	Company Shareholder's Equity
											Accumulated
					Additional				Shares		Other
(in millions, except share and per share data) (unaudited)	Common Stock				Paid-In		Retained		Held in		Comprehensive		Noncontrolling		Total
	Shares		Amount		Capital		Earnings		Trust		Loss		Interest		Equity
December 31, 2017	45,373,817		$	0.5	1,037.3		2,649.0		(5.9	)	(340.8	)	38.1		$	3,378.2
Net income	—		—		—		40.3		—		—		2.3		42.6
Shares issued under stock-based compensation programs	172,157		—		0.3		—		—		—		—		0.3
Shares repurchased for payment of taxes on stock-based compensation	(55,536	)	—		(8.7	)	—		—		—		—		(8.7		)
Amortization of stock-based compensation	—		—		8.8		—		—		—		—		8.8
Shares held in trust	—		—		—		—		(0.1	)	—		—		(0.1		)
Foreign currency translation adjustments	—		—		—		—		—		51.8		—		51.8
Increase in amounts attributable to noncontrolling interest	—		—		—		—		—		—		0.5		0.5
Acquisition of redeemable noncontrolling interest	—		—		2.3		—		—		—		—		2.3
March 31, 2018	45,490,438		$	0.5	1,040.0		2,689.3		(6.0	)	(289.0	)	40.9		$	3,475.7
Net income	—		—		—		108.0		—		—		1.8		109.8
Shares issued under stock-based compensation programs	5,077		—		0.1		—		—		—		—		0.1
Shares repurchased for payment of taxes on stock-based compensation	(344	)	—		(0.1	)	—		—		—		—		(0.1		)
Amortization of stock-based compensation	—		—		6.7		—		—		—		—		6.7
Dividends paid	—		—		—		(18.9	)	—		—		—		(18.9		)
Foreign currency translation adjustments	—		—		—		—		—		(102.6	)	—		(102.6		)
Decrease in amounts attributable to noncontrolling interest	—		—		—		—		—		—		(4.5	)	(4.5		)
June 30, 2018	45,495,171		$	0.5	1,046.7		2,778.4		(6.0	)	(391.6	)	38.2		$	3,466.2
Net income	—		—		—		134.9		—		—		1.2		136.1
Shares issued under stock-based compensation programs	83,814		—		0.4		—		—		—		—		0.4
Shares repurchased for payment of taxes on stock-based compensation	(18,670	)	—		(3.1	)	—		—		—		—		(3.1		)
Amortization of stock-based compensation	—		—		5.5		—		—		—		—		5.5
Change in pension liabilities, net of tax	—		—		—		—		—		1.2		—		1.2
Foreign currency translation adjustments	—		—		—		—		—		(34.9	)	—		(34.9		)
Increase in amounts attributable to noncontrolling interest	—		—		—		—		—		—		1.4		1.4
September 30, 2018	45,560,315		$	0.5	1,049.5		2,913.3		(6.0	)	(425.3	)	40.8		$	3,572.8

See accompanying notes to Condensed Consolidated Financial Statements.

6

JONES LANG LASALLE INCORPORATED

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

	Nine Months Ended September 30,
(in millions) (unaudited)	2019			2018
Cash flows used in operating activities:
Net income	$	261.8		288.5
Adjustments to reconcile net income to net cash used in operating activities:
Distributions of earnings from real estate ventures	12.0			30.2
Other adjustments, net	169.2			114.3
Changes in working capital, net	(694.5		)	(433.3	)
Net cash used in operating activities	(251.5		)	(0.3	)
Cash flows used in investing activities:
Net capital additions – property and equipment	(131.1		)	(110.1	)
Net investment asset activity (less than wholly-owned)	(67.6		)	(10.6	)
Business acquisitions, net of cash acquired	(789.2		)	(31.7	)
Capital contributions to real estate ventures	(65.6		)	(38.3	)
Distributions of capital from real estate ventures	24.4			40.4
Other, net	35.0			3.1
Net cash used in investing activities	(994.1		)	(147.2	)
Cash flows provided by financing activities:
Proceeds from borrowings under credit facility	4,705.0			2,511.0
Repayments of borrowings under credit facility	(3,580.0		)	(2,271.0	)
Net proceeds from short-term borrowings	68.6			7.2
Payments of deferred business acquisition obligations and earn-outs	(39.8		)	(47.8	)
Payment of dividends	(19.9		)	(18.9	)
Other, net	60.7			(8.0	)
Net cash provided by financing activities	1,194.6			172.5
Effect of currency exchange rate changes on cash and cash equivalents	(9.4		)	(20.9	)
Net change in cash, cash equivalents and restricted cash	(60.4		)	4.1
Cash, cash equivalents and restricted cash, beginning of the period	634.2			471.7
Cash, cash equivalents and restricted cash, end of the period	$	573.8		475.8
Supplemental disclosure of cash flow information:
Restricted cash, end of the period	$	171.6		148.8
Cash paid during the period for:
Interest	36.7			33.1
Income taxes, net of refunds	218.8			108.0
Operating leases	127.7			n/a
Non-cash activities:
Business acquisitions, including contingent consideration	842.7			2.7
Deferred business acquisition obligations	6.5			1.9

See accompanying notes to Condensed Consolidated Financial Statements.

7

JONES LANG LASALLE INCORPORATED

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)

1. INTERIM INFORMATION

Readers of this quarterly report should refer to the audited financial statements of Jones Lang LaSalle Incorporated ("JLL," which may also be referred to as "the Company" or as "we," "us" or "our") for the year ended December 31, 2018, which are included in our 2018 Annual Report on Form 10-K, filed with the United States Securities and Exchange Commission ("SEC") and also available on our website (www.us.jll.com), since we have omitted from this quarterly report certain footnote disclosures which would substantially duplicate those contained in such audited financial statements. You should also refer to the "Summary of Critical Accounting Policies and Estimates" section within Item 7. Management's Discussion and Analysis of Financial Condition and Result of Operations and to Note 2, Summary of Significant Accounting Policies, in the Notes to Consolidated Financial Statements in our 2018 Annual Report on Form 10-K for further discussion of our significant accounting policies and estimates.

Our Condensed Consolidated Financial Statements as of September 30, 2019, and for the periods ended September 30, 2019 and 2018, are unaudited. In the opinion of management, we have included all adjustments (consisting solely of normal recurring adjustments) necessary for a fair presentation of the Condensed Consolidated Financial Statements for these interim periods.

Historically, our quarterly revenue and profits have tended to increase from quarter to quarter as the year progresses. This is the result of a general focus in the real estate industry on completing transactions by calendar year end, while certain expenses are recognized evenly throughout the year. Our LaSalle Investment Management ("LaSalle") segment generally earns investment-generated performance fees on clients' real estate investment returns when assets are sold, the timing of which is geared toward the benefit of our clients, as well as co-investment equity gains and losses, primarily dependent on underlying valuations. Within our Real Estate Services ("RES") segments, revenue from transaction-based activities (e.g. leasing and capital markets) is driven by the size and timing of our clients' transactions and can fluctuate significantly from period to period.

A significant portion of our compensation and benefits expense is from incentive compensation plans, which we generally accrue throughout the year based on progress toward annual performance targets. This process can result in significant fluctuations in quarterly compensation and benefits expense from period to period. Non-variable operating expenses, which we recognize when incurred during the year, are relatively constant on a quarterly basis.

We provide for the effects of income taxes on interim financial statements based on our estimate of the effective tax rate for the full year, which we base on forecasted income by country and expected enacted tax rates; as required, we adjust for the impact of discrete items in the quarters in which they occur. Changes in the geographic mix of income can impact our estimated effective tax rate.

As a result of the items mentioned above, the results for the periods ended September 30, 2019 and 2018 are not fully indicative of what our results will be for the full fiscal year.

2. NEW ACCOUNTING STANDARDS

Recently adopted accounting guidance

In February 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") No. 2016-02, Leases (Topic 842), which increases transparency and comparability by requiring the recognition of lease assets and lease liabilities on the balance sheet, as well as requiring the disclosure of key information about leasing arrangements. On January 1, 2019, we adopted ASU No. 2016-02, Leases (ASC Topic 842), on a modified retrospective basis under the optional transition method. Therefore, the application of the provisions of this ASU are effective January 1, 2019, and comparative periods are presented in accordance with Accounting Standards Codification ("ASC") Topic 840. Additionally, we elected the package of practical expedients permitted under the transition guidance within the new standard, which allowed us to carry forward (1) our historical lease classification and assessments for expired and existing leases, and (2) our historical accounting for initial direct costs for existing leases. We elected not to record on the Condensed Consolidated Balance Sheets any lease whose term is 12 months or less and does not include a purchase option that we are reasonably certain to exercise.

8

We also elected to account for the non-lease components within our leases as part of the single lease component to which they are related. The most significant impact of the adoption of this ASU was an increase to the Condensed Consolidated Balance Sheets to reflect operating lease right-of-use assets and lease liabilities, which are primarily associated with our office leases around the world. Our accounting for finance leases was not materially impacted. See Note 9, Leases, for additional information on the impact of ASC 842 adoption.

In January 2017, the FASB issued ASU No. 2017-04, Simplifying the Test for Goodwill Impairment, which eliminates Step 2 from the goodwill impairment test. The annual goodwill impairment test will require companies to compare the fair value of a reporting unit with its carrying amount and recognize an impairment charge when the carrying amount exceeds the fair value of the reporting unit. This ASU is effective for annual and interim goodwill impairment tests beginning after December 15, 2019, with early adoption permitted. We adopted this guidance effective January 1, 2019, and, as a result, will no longer apply Step 2 when performing the goodwill impairment test. This guidance had no material impact on our financial statements and related disclosures.

Recently issued accounting guidance, not yet adopted

In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326), which creates a new framework to evaluate financial instruments, such as trade receivables, for expected credit losses. This new framework replaces the existing incurred loss approach and is expected to result in more timely recognition of credit losses. This ASU is effective for annual and interim periods beginning after December 15, 2019 and early adoption is not permitted until years beginning after December 15, 2018.

In advance of our adoption, we have identified our financial assets and off-balance sheet credit exposures within the scope of this ASU. Although we do not expect the adoption to have a material impact on our financial statements, we expect the adoption to impact our methodology of reserving for our Trade receivables and other receivable-related financial assets, including contract assets. We also expect the adoption to impact the loan loss accrual for certain mortgage loans we originate, sell and retain the servicing rights. We are currently evaluating our historical reserve balances and write-off activity, and are developing an appropriate forward-looking process for adoption as the impact of this ASU will be driven by the aged composition of our financial assets and the risk of loss for some of the loans we originate and sell. Our evaluations are ongoing and the expected impact associated with the adoption of this ASU is not yet quantified.

In August 2018, the FASB issued ASU No. 2018-15, Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That is a Service Contract, which requires a customer in a cloud computing arrangement that is a service contract to follow the internal-use software guidance in ASC 350-40 when determining which implementation costs to capitalize as intangible assets. This ASU is effective for annual and interim periods beginning after December 15, 2019, with early adoption permitted. We do not believe this guidance will have a material impact on our financial statements and related disclosures.

3. REVENUE RECOGNITION

Revenue excluded from the scope of ASC Topic 606 - Our mortgage banking and servicing operations - such as Mortgage Servicing Rights ("MSR")-related activity, loan origination fees, and servicing income - are excluded from the scope of ASC Topic 606. For the three and nine months ended September 30, 2019 such revenue was $74.3 million and $137.6 million, respectively. For the three and nine months ended September 30, 2018 such revenue was $35.5 million and $101.8 million, respectively. Such revenue was included entirely within Americas Capital Markets.

Contract assets - As of September 30, 2019 and December 31, 2018, we had $437.6 million and $396.2 million of contract assets, respectively, which are included in Short-term contract assets and Other assets on the Condensed Consolidated Balance Sheets.

Contract liabilities - As of September 30, 2019 and December 31, 2018, we had $101.5 million and $98.9 million of contract liabilities, respectively, which are included in Short-term contract liabilities and deferred income on our Condensed Consolidated Balance Sheets. The majority of contract liabilities are recognized as revenue within 90 days.

9

Remaining performance obligations - Remaining performance obligations represent the aggregate transaction price for contracts where our performance obligations have not yet been satisfied. As of September 30, 2019, the aggregate amount of transaction price allocated to remaining performance obligations represented approximately 5% of our total revenue. In accordance with ASC Topic 606, excluded from the aforementioned remaining performance obligations are (i) amounts attributable to contracts expected to be completed within 12 months and (ii) variable consideration for services performed as a series of daily performance obligations, such as facilities management, property management, and LaSalle contracts. Contracts within these businesses represent a significant portion of our contracts with customers not expected to be completed within 12 months.

4. BUSINESS SEGMENTS

We manage and report our operations as four business segments:

The three geographic regions of RES including:

(1) Americas,

(2) Europe, Middle East and Africa ("EMEA"), and

(3) Asia Pacific;

and

(4) LaSalle, which offers investment management services on a global basis.

Each geographic region offers our full range of real estate services, including agency leasing and tenant representation, capital markets, property and facility management, project and development management, energy management and sustainability, construction management, and advisory, consulting and valuation services. LaSalle provides investment management services to institutional investors and high-net-worth individuals.

Operating income represents total revenue less direct and allocated indirect expenses. We allocate all indirect expenses to our segments, other than interest and income taxes, as nearly all expenses incurred benefit one or more of the segments. Allocated expenses primarily consist of corporate global overhead, which we allocate to the business segments based on the budgeted operating expenses of each segment.

For segment reporting, (a) gross contract costs and (b) net non-cash MSR and mortgage banking derivative activity are both excluded from revenue in determining "fee revenue". Gross contract costs are excluded from operating expenses in determining "fee-based operating expenses." Excluding these costs from revenue and expenses results in a net presentation which we believe more accurately reflects how we manage our expense base, operating margins, and performance. Refer to Results of Operations, included in Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations, for a full description of gross contract costs. In addition, our measure of segment results excludes Restructuring and acquisition charges.

The Chief Operating Decision Maker of JLL measures and evaluates the segment results excluding (a) gross contract costs, (b) net non-cash MSR and mortgage banking derivative activity, and (c) Restructuring and acquisition charges. As of September 30, 2019, we define the Chief Operating Decision Maker collectively as our Global Executive Board, which comprises the following:

• Global Chief Executive Officer	• Chief Executive Officers of each of our four business segments
• Global Chief Financial Officer	• Global Chief Executive Officer of Corporate Solutions
• Global Chief Administrative Officer	• Global Chief Executive Officer of Capital Markets

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Summarized financial information by business segment is as follows.

	Three Months Ended September 30,					Nine Months Ended September 30,
(in millions)	2019			2018		2019			2018
Americas - Real Estate Services
Leasing	$	472.7		424.0		$	1,354.3		1,151.4
Capital Markets	323.2			115.6		553.1			344.4
Property & Facility Management	1,386.3			1,271.5		4,119.2			3,713.4
Project & Development Services	406.0			304.7		1,091.5			848.8
Advisory, Consulting and Other	99.4			85.8		283.2			237.1
Revenue	2,687.6			2,201.6		7,401.3			6,295.1
Reimbursements	(1,430.3		)	(1,251.5	)	(4,184.8		)	(3,659.6	)
Revenue before reimbursements	1,257.3			950.1		3,216.5			2,635.5
Gross contract costs	(200.8		)	(170.7	)	(580.3		)	(460.4	)
Net non-cash MSR and mortgage banking derivative activity	(12.7		)	(5.3	)	(17.4		)	(9.3	)
Fee revenue	1,043.8			774.1		2,618.8			2,165.8
Operating expenses, excluding reimbursed expenses:
Compensation, operating and administrative expenses	1,045.6			821.2		2,770.1			2,306.8
Depreciation and amortization	35.3			24.5		88.9			77.1
Segment operating expenses, excluding reimbursed expenses	1,080.9			845.7		2,859.0			2,383.9
Gross contract costs	(200.8		)	(170.7	)	(580.3		)	(460.4	)
Fee-based segment operating expenses	880.1			675.0		2,278.7			1,923.5
Segment operating income	$	176.4		104.4		$	357.5		251.6
Equity earnings	1.5			0.1		1.6			0.6
Segment income	$	177.9		104.5		$	359.1		252.2
EMEA - Real Estate Services
Leasing	$	72.2		80.1		$	190.3		211.9
Capital Markets	106.2			108.9		248.7			288.1
Property & Facility Management	387.1			336.3		1,137.0			1,078.9
Project & Development Services	234.2			220.1		633.9			663.5
Advisory, Consulting and Other	62.9			60.2		194.4			193.4
Revenue	862.6			805.6		2,404.3			2,435.8
Reimbursements	(174.1		)	(171.0	)	(492.4		)	(480.0	)
Revenue before reimbursements	688.5			634.6		1,911.9			1,955.8
Gross contract costs	(287.5		)	(237.9	)	(814.9		)	(820.4	)
Fee revenue	401.0			396.7		1,097.0			1,135.4
Operating expenses, excluding reimbursed expenses:
Compensation, operating and administrative expenses	664.6			611.7		1,896.1			1,931.4
Depreciation and amortization	10.1			11.8		32.7			34.7
Segment operating expenses, excluding reimbursed expenses	674.7			623.5		1,928.8			1,966.1
Gross contract costs	(287.5		)	(237.9	)	(814.9		)	(820.4	)
Fee-based segment operating expenses	387.2			385.6		1,113.9			1,145.7
Segment operating income (loss)	$	13.8		11.1		$	(16.9	)	(10.3	)
Equity losses	—			—		(1.0		)	—
Segment income (loss)	$	13.8		11.1		$	(17.9	)	(10.3	)

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Continued: Summarized financial information by business segment is as follows.

	Three Months Ended September 30,					Nine Months Ended September 30,
(in millions)	2019			2018		2019			2018
Asia Pacific - Real Estate Services
Leasing	$	59.4		69.3		$	161.5		165.2
Capital Markets	50.6			39.5		128.2			122.2
Property & Facility Management	539.4			529.2		1,630.6			1,590.6
Project & Development Services	145.7			108.7		393.9			309.8
Advisory, Consulting and Other	38.7			43.3		123.5			126.4
Revenue	833.8			790.0		2,437.7			2,314.2
Reimbursements	(343.6		)	(330.0	)	(1,044.3		)	(1,007.8	)
Revenue before reimbursements	490.2			460.0		1,393.4			1,306.4
Gross contract costs	(225.3		)	(207.7	)	(667.4		)	(608.4	)
Fee revenue	264.9			252.3		726.0			698.0
Operating expenses, excluding reimbursed expenses:
Compensation, operating and administrative expenses	452.9			432.6		1,316.0			1,245.1
Depreciation and amortization	6.5			5.6		19.3			17.0
Segment operating expenses, excluding reimbursed expenses	459.4			438.2		1,335.3			1,262.1
Gross contract costs	(225.3		)	(207.7	)	(667.4		)	(608.4	)
Fee-based segment operating expenses	234.1			230.5		667.9			653.7
Segment operating income	$	30.8		21.8		$	58.1		44.3
Equity earnings	0.7			1.0		1.4			2.0
Segment income	$	31.5		22.8		$	59.5		46.3
LaSalle
Advisory fees	$	79.9		68.0		$	237.0		205.0
Transaction fees & other	14.2			9.8		43.7			33.2
Incentive fees	17.5			94.8		58.7			145.4
Revenue	111.6			172.6		339.4			383.6
Reimbursements	(1.8		)	(3.6	)	(5.6		)	(13.2	)
Revenue before reimbursements	109.8			169.0		333.8			370.4
Gross contract costs	(4.1		)	(0.7	)	(11.1		)	(3.2	)
Fee revenue	105.7			168.3		322.7			367.2
Operating expenses, excluding reimbursed expenses:
Compensation, operating and administrative expenses	87.5			110.9		266.4			265.9
Depreciation and amortization	1.7			0.8		4.7			2.3
Segment operating expenses, excluding reimbursed expenses	89.2			111.7		271.1			268.2
Gross contract costs	(4.1		)	(0.7	)	(11.1		)	(3.2	)
Fee-based segment operating expenses	85.1			111.0		260.0			265.0
Segment operating income	$	20.6		57.3		$	62.7		102.2
Equity earnings	14.9			2.3		30.3			24.6
Segment income	$	35.5		59.6		$	93.0		126.8

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	Three Months Ended September 30,			Nine Months Ended September 30,
(in millions)	2019		2018	2019		2018
Segment Reconciling Items
Fee revenue	$	1,815.4	1,591.4	$	4,764.5	4,366.4
Gross contract costs	717.7		617.0	2,073.7		1,892.4
Net non-cash MSR and mortgage banking derivative activity	12.7		5.3	17.4		9.3
Revenue before reimbursements	2,545.8		2,213.7	6,855.6		6,268.1
Reimbursements	1,949.8		1,756.1	5,727.1		5,160.6
Revenue	$	4,495.6	3,969.8	$	12,582.7	11,428.7
Total segment operating expenses, excluding reimbursed expenses & before restructuring and acquisition charges	$	2,304.2	2,019.1	$	6,394.2	5,880.3
Reimbursed expenses	1,949.8		1,756.1	5,727.1		5,160.6
Total segment operating expenses before restructuring and acquisition charges	$	4,254.0	3,775.2	$	12,121.3	11,040.9
Operating income before restructuring and acquisition charges	$	241.6	194.6	$	461.4	387.8
Restructuring and acquisition charges (credits)	70.0		3.7	114.3		(6.7	)
Operating income	$	171.6	190.9	$	347.1	394.5

5. BUSINESS COMBINATIONS, GOODWILL AND OTHER INTANGIBLE ASSETS

During 2019, we completed three new strategic acquisitions, expanding our capabilities and increasing our presence in key regional markets. These strategic acquisitions are presented below.

Acquired Company	Quarter of Acquisition	Country	Primary Service Line
Latitude Real Estate Investors (Latitude)	Q1	United States	LaSalle
Corporate Concierge Services (CCS)	Q1	United States	Property & Facilities Management
HFF, Inc. (HFF)	Q3	United States	Capital Markets

Acquisition of HFF

On July 1, 2019, we completed the acquisition of HFF, a public commercial real estate financial intermediary providing commercial real estate and capital markets services. The acquisition of HFF, regarded as one of the premier capital markets advisors in the industry, greatly enhances our existing capital markets services, significantly expands our client reach and aligns with our strategy to grow the capital markets business line. The existing HFF operations were predominantly within the U.S. along with one office in the UK. The following table details the total consideration transferred.

(in millions)	Amount
Cash consideration(1)	$	1,029.5
Share consideration(2)	809.2
JLL RSUs issued to replace unvested HFF RSUs(3)	32.0
Total consideration	$	1,870.7

⁽¹⁾ Exclusive of $262.8 million cash acquired.

⁽²⁾ Represents the fair value of JLL common stock issued to then-HFF stockholders.

⁽³⁾ Represents the allocation of expense to the pre-combination period; included within APIC.

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The cash and share consideration transferred were used to purchase all outstanding shares of HFF Class A common stock. We financed the cash portion of the purchase price with cash on hand and borrowings under our existing $2.75 billion unsecured revolving credit facility (the "Facility"). For acquisition related costs refer to Note 12, Restructuring and Acquisition Charges. HFF is operating as a wholly-owned subsidiary of JLL and conducts business as JLL. Our Consolidated Statements of Comprehensive Income for both the three and nine months ended September 30, 2019, includes revenue of $184.5 million and operating income of $36.7 million related to the post-acquisition operations of HFF.

The following table presents the allocation of acquisition consideration to the tangible and intangible assets acquired and liabilities assumed of HFF based on their estimated fair values. The excess purchase price over the estimated fair value of net assets acquired was recorded to goodwill. The goodwill relating to this acquisition is primarily attributable to assembled workforce and synergies. We have not completed our analysis to assign fair values to all tangible and intangible assets and liabilities acquired and, therefore, the purchase price allocation is preliminary. We expect to complete the purchase price allocation in advance of, but not later than, one year from the acquisition date.

Description (in millions)	July 1, 2019
Total acquisition consideration	$	1,870.7
Assets
Cash and cash equivalents	$	262.8
Trade receivables, net	14.8
Warehouse receivables (face amount of $766.0)	794.1
Prepaid & other current assets	43.0
Property and equipment	18.9
Operating lease right-of-use assets	53.5
Identified intangibles	349.9
Other assets	38.4
Total assets	$	1,575.4
Liabilities
Accounts payable and accrued liabilities	$	33.9
Accrued compensation & benefits	55.8
Warehouse facilities	766.0
Other current liabilities (includes short-term operating lease liabilities)	64.4
Deferred tax liabilities, net	86.7
Long-term operating lease liabilities	42.6
Other liabilities	45.1
Total liabilities	$	1,094.5
Net assets	$	480.9
Goodwill	$	1,389.8

The following table provides unaudited pro forma results of operations assuming the acquisition of HFF occurred as of January 1, 2018.

	Three Months Ended September 30,			Nine Months Ended September 30,
(in millions)	2019		2018	2019		2018
Revenue	$	4,495.6	4,131.1	$	12,908.0	11,871.0
Net income attributable to common shareholders	167.2		140.8	305.1		277.9

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These unaudited pro forma results of operations include adjustments for intangible amortization based on our current estimate of the fair value of identifiable intangibles acquired and their associated useful lives as well an adjustment to interest expense based on our estimate of interest that would have been incurred on the additional credit facility draw had these acquisitions occurred on January 1, 2018. A blended federal and state statutory tax rate of 27% has been assumed for the pro forma adjustments. These estimated adjustments, net of tax, were $38.3 million and $6.8 million, respectively, for the three and nine months ended September 30, 2019, and $(23.7) million and $(76.1) million, respectively, for the three and nine months ended September 30, 2018. The unaudited pro forma adjustments are subject to change within the measurement period because of the fair value assessments these adjustments are based on are not finalized. In addition, these unaudited pro forma results do not reflect the cost of integration activities or benefits that may result from potential synergies derived from the acquisition. Accordingly, these unaudited pro forma results of operations are not necessarily indicative of what results would have been had we acquired HFF on January 1, 2018, nor indicative of our future operating results.

The following is a summary of the preliminary estimate of the finite-lived intangible assets acquired in connection with the HFF acquisition.

Intangible Asset Class ($ in millions)	Weighted Average Amortization Period	Fair Value at Acquisition Date
Mortgage servicing rights (MSRs)	6.2 years	$	156.7
Other identified intangibles1	6.0 years	193.2
Total finite-lived intangibles acquired		$	349.9

¹ Predominantly relates to customer relationships.

Other 2019 Business Combinations Activity

Aggregate terms of our acquisitions, other than HFF, included: (1) cash paid at closing of $28.3 million (net of $3.8 million in cash acquired), (2) guaranteed deferred consideration of $6.5 million, and (3) contingent earn-out consideration of $1.5 million, which we will pay upon satisfaction of certain performance conditions and which we have initially recorded at their respective acquisition date fair value.

A preliminary allocation of purchase consideration for these other acquisitions resulted in goodwill of $39.3 million, identifiable intangibles of $10.1 million, other net liabilities (assumed liabilities less acquired assets) of $4.7 million, and redeemable noncontrolling interest of $8.4 million. As of September 30, 2019, we have not completed our analysis to assign fair values to all of the identifiable intangible and tangible assets acquired and, therefore, we may further refine the purchase price allocations for our other 2019 acquisitions during their open measurement periods.

During the nine months ended September 30, 2019, we paid $59.9 million for deferred business acquisition and earn-out obligations for acquisitions completed in prior years.

2018 Business Combination Activity

During the nine months ended September 30, 2019, we made adjustments to our preliminary allocation of the purchase consideration for certain acquisitions completed during the second half of 2018. These adjustments resulted in a $1.0 million increase to goodwill, a $0.5 million increase to intangibles and a $1.5 million adjustment to other net liabilities. As of September 30, 2019, we have completed our analysis to assign fair values to all the identifiable intangible and tangible assets acquired for our 2018 acquisitions.

Earn-Out Payments

($ in millions)	September 30, 2019		December 31, 2018
Number of acquisitions with earn-out payments subject to the achievement of certain performance criteria	48		54
Maximum earn-out payments (undiscounted)	$	289.5	407.3
Short-term earn-out liabilities (fair value)1	74.1		50.9
Long-term earn-out liabilities (fair value)1	99.7		141.1

¹ Included in Short-term and Long-term acquisition-related obligations on the Condensed Consolidated Balance Sheets

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Assuming the achievement of the applicable performance criteria, we anticipate making these earn-out payments over the next six years. Refer to Note 8, Fair Value Measurements, and Note 12, Restructuring and Acquisition Charges, for additional discussion of our earn-out liabilities.

Goodwill and Other Intangible Assets

Goodwill and unamortized intangibles as of September 30, 2019 consisted of: (1) goodwill of $4,083.2 million, (2) identifiable intangibles of $625.6 million amortized over their remaining finite useful lives, and (3) $50.0 million of identifiable intangibles with indefinite useful lives that are not amortized. Notable portions of our goodwill and unamortized intangibles are denominated in currencies other than the U.S. dollar, which means a portion of the movements in the reported book value of these balances is attributable to movements in foreign currency exchange rates.

The following tables detail, by reporting segment, movements in goodwill.

	Real Estate Services
(in millions)	Americas		EMEA		Asia Pacific		LaSalle		Consolidated
Balance as of December 31, 2018	$	1,452.0	906.8		316.8		22.2		$	2,697.8
Additions, net of adjustments	1,392.9		1.6		—		35.5		1,430.0
Dispositions	—		(0.9	)	—		—		(0.9		)
Impact of exchange rate movements	0.3		(37.6	)	(4.6	)	(1.8	)	(43.7		)
Balance as of September 30, 2019	$	2,845.2	869.9		312.2		55.9		$	4,083.2

	Real Estate Services
(in millions)	Americas			EMEA		Asia Pacific		LaSalle		Consolidated
Balance as of December 31, 2017	$	1,412.2		957.6		323.0		16.5		$	2,709.3
Additions, net of adjustments	21.0			—		9.1		—		30.1
Impact of exchange rate movements	(0.5		)	(39.5	)	(9.2	)	(0.5	)	(49.7		)
Balance as of September 30, 2018	$	1,432.7		918.1		322.9		16.0		$	2,689.7

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The following tables detail, by reporting segment, movements in the gross carrying amount and accumulated amortization of our identifiable intangibles.

	MSRs			Other Intangibles
(in millions)	Americas			Americas		EMEA		Asia Pacific		LaSalle		Consolidated
Gross Carrying Amount
Balance as of December 31, 2018	$	266.2		90.0		83.1		23.5		43.9		$	506.7
Additions, net of adjustments (1)	208.3			194.5		—		—		10.3		413.1
Adjustment for fully amortized intangibles	(21.8		)	(0.7	)	(22.1	)	(2.0	)	—		(46.6		)
Impairments	—			(0.5	)	—		—		—		(0.5		)
Impact of exchange rate movements	—			—		(2.8	)	(0.8	)	(1.6	)	(5.2		)
Balance as of September 30, 2019	$	452.7		283.3		58.2		20.7		52.6		$	867.5
Accumulated Amortization
Balance as of December 31, 2018	$	(72.4	)	(38.8	)	(51.8	)	(6.8	)	—		$	(169.8	)
Amortization, net (2)	(41.6		)	(18.9	)	(7.5	)	(1.6	)	(2.0	)	(71.6		)
Adjustment for fully amortized intangibles	21.8			0.7		22.1		2.0		—		46.6
Impairments	—			0.5		—		—		—		0.5
Impact of exchange rate movements	—			—		2.2		0.2		—		2.4
Balance as of September 30, 2019	$	(92.2	)	(56.5	)	(35.0	)	(6.2	)	(2.0	)	$	(191.9	)
Net book value as of September 30, 2019	$	360.5		226.8		23.2		14.5		50.6		$	675.6

(1) Included in this amount for MSRs was $10.6 million relating to prepayments/write-offs due to prepayments of the underlying obligation for which we assumed, acquired or retained the servicing rights.

(2) Amortization of MSRs is included in Revenue before reimbursements within the Condensed Consolidated Statements of Comprehensive Income.

	MSRs			Other Intangibles
(in millions)	Americas			Americas		EMEA		Asia Pacific		LaSalle	Consolidated
Gross Carrying Amount
Balance as of December 31, 2017	$	241.8		117.0		88.8		23.3		—	$	470.9
Additions, net of adjustments (1)	36.8			3.6		—		2.1		—	42.5
Adjustment for fully amortized intangibles	(17.2		)	(36.2	)	(1.7	)	(0.7	)	—	(55.8		)
Impact of exchange rate movements	—			0.3		(3.3	)	(2.0	)	—	(5.0		)
Balance as of September 30, 2018	$	261.4		84.7		83.8		22.7		—	$	452.6
Accumulated Amortization
Balance as of December 31, 2017	$	(55.1	)	(61.3	)	(43.1	)	(6.4	)	—	$	(165.9	)
Amortization, net (2)	(32.2		)	(10.2	)	(9.5	)	(1.9	)	—	(53.8		)
Adjustment for fully amortized intangibles	17.2			36.2		1.7		0.7		—	55.8
Impact of exchange rate movements	—			—		1.8		1.0		—	2.8
Balance as of September 30, 2018	$	(70.1	)	(35.3	)	(49.1	)	(6.6	)	—	$	(161.1	)
Net book value as of September 30, 2018	$	191.3		49.4		34.7		16.1		—	$	291.5

(1) Included in this amount for MSRs was $8.7 million relating to prepayments/write-offs due to prepayments of the underlying obligation for which we assumed, acquired or retained the servicing rights.

(2) Amortization of MSRs is included in Revenue before reimbursements within the Condensed Consolidated Statements of Comprehensive Income.

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The remaining estimated future amortization expense of MSRs and other identifiable intangible assets, by year, as of September 30, 2019, is presented in the following table.

(in millions)	MSRs		Other Intangibles	Total
2019 (remaining 3 months)	$	17.6	16.6	$	34.2
2020	62.9		51.2	114.1
2021	58.2		44.2	102.4
2022	49.9		38.6	88.5
2023	42.6		36.1	78.7
2024	34.9		34.2	69.1
Thereafter	94.4		44.2	138.6
Total	$	360.5	265.1	$	625.6

6. INVESTMENTS IN REAL ESTATE VENTURES

As of September 30, 2019 and December 31, 2018, we had Investments in real estate ventures of $412.4 million and $356.9 million, respectively.

Over 80% of our investments, as of September 30, 2019, are in 47 separate property or commingled funds, where we co-invest alongside our clients and for which we also have an advisory agreement. Our investment ownership percentages in these funds generally range from less than 1% to 10%. The remaining 20% of our Investments in real estate ventures, as of September 30, 2019, were attributable to investment vehicles that use our capital and outside capital primarily provided by institutional investors to invest, primarily, in certain real estate ventures that own and operate real estate. Of our investments attributable to investment vehicles, the majority was invested in LaSalle Investment Company II ("LIC II"), in which we held an effective ownership interest of 48.78%.

We have maximum potential unfunded commitments to direct investments or investment vehicles of $267.0 million as of September 30, 2019, of which $60.4 million relates to our commitment to LIC II.

We evaluate our less-than-wholly-owned investments to determine whether the underlying entities are classified as variable interest entities ("VIEs"); we assess each identified VIE to determine whether we are the primary beneficiary. We have determined that we are the primary beneficiary of certain VIEs and accordingly, we have consolidated such entities. The assets of the consolidated VIEs are available only for the settlement of the obligations of the respective entities and the mortgage loans of the consolidated VIEs are non-recourse to JLL.

Summarized financial information for our consolidated VIEs is presented in the following tables.

(in millions)	September 30, 2019		December 31, 2018
Property and equipment, net	$	115.1	48.5
Investments in real estate ventures	13.1		14.0
Other assets	14.8		4.4
Total assets	$	143.0	66.9
Other current liabilities	$	2.3	0.9
Mortgage indebtedness (included in Other liabilities)	73.0		28.2
Total liabilities	75.3		29.1
Members' equity (included in Noncontrolling interest)	67.7		37.8
Total liabilities and members' equity	$	143.0	66.9

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	Three Months Ended September 30,					Nine Months Ended September 30,
(in millions)	2019			2018		2019			2018
Revenue	$	1.9		1.6		$	4.9		4.3
Operating and other expenses	(2.1		)	(1.4	)	(5.3		)	(3.8	)
Net gains on sale of investments	—			—		—			2.0
Net income (loss)	$	(0.2	)	0.2		$	(0.4	)	2.5

We allocate the members' equity and net income of the consolidated VIEs to the noncontrolling interest holders as Noncontrolling interest on our Condensed Consolidated Balance Sheets and as Net income attributable to noncontrolling interest in our Condensed Consolidated Statements of Comprehensive Income, respectively.

Impairment

There were no significant other-than-temporary impairment charges on Investments in real estate ventures for the nine months ended September 30, 2019 and 2018.

Fair Value

We report a majority of our investments in real estate ventures at fair value. For such investments, we increase or decrease our investment each reporting period by the change in the fair value and we report these fair value adjustments in our Condensed Consolidated Statements of Comprehensive Income within Equity earnings from real estate ventures. The table below shows the movement in our investments in real estate ventures reported at fair value.

(in millions)	2019			2018
Fair value investments as of January 1,	$	247.3		242.3
Investments	67.1			27.7
Distributions	(39.2		)	(31.0	)
Change in fair value	29.8			8.2
Foreign currency translation adjustments, net	(0.8		)	(1.2	)
Fair value investments as of September 30,	$	304.2		246.0

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7. STOCK-BASED COMPENSATION

Stock Unit Awards

Along with cash-based salaries and performance-based annual cash incentive awards, stock unit awards represent an important element of compensation to our employees. Restricted stock unit ("RSU") and performance stock unit ("PSU") awards activity is presented in the following tables.

	Shares (thousands)		Weighted Average Grant Date Fair Value		Weighted Average Remaining Contractual Life (in years)
Unvested as of June 30, 2019	696.3		$	144.17	2.25
Granted	1,130.1		141.14
Vested	(45.8	)	122.48
Forfeited	(8.1	)	138.96
Unvested as of September, 2019	1,772.5		$	142.82	2.59
Unvested as of June 30, 2018	750.3		$	131.09	2.36
Granted	5.8		144.43
Vested	(81.2	)	123.08
Forfeited	(35.5	)	136.07
Unvested as of September 30, 2018	639.4		$	131.93	2.21

	Shares (thousands)		Weighted Average Grant Date Fair Value		Weighted Average Remaining Contractual Life (in years)
Unvested as of December 31, 2018	652.7		$	131.32	2.02
Granted	1,410.3		149.22
Vested	(268.3	)	116.25
Forfeited	(22.2	)	134.54
Unvested as of September, 2019	1,772.5		$	142.82	2.59
Unvested as of December 31, 2017	727.7		$	118.96	1.24
Granted	225.8		161.87
Vested	(259.3	)	122.63
Forfeited	(54.8	)	132.64
Unvested as of September 30, 2018	639.4		$	131.93	2.21

We determine the fair value of RSUs, subject only to service requirements, based on the closing market price of our common stock on the grant date. PSUs are subject to service requirements and one or more performance measures, including (i) performance conditions (e.g. achievement against earnings per share targets) and (ii) for certain awards, a market condition (e.g. total shareholder return performance against a peer group). We determine the fair value of PSUs based on the closing market price of our common stock on the grant date taking into consideration the likelihood of achieving each performance condition and the market condition valuation, as applicable, based on the output of Monte Carlo simulations.

During the three months ended September 30, 2019, we granted 1,111.3 thousand shares of RSU awards to HFF employees in conjunction with the HFF acquisition. Of this total, 57% represented grants for retention of HFF employees, while the balance represented awards granted to replace existing unvested HFF RSUs as of the acquisition date.

As of September 30, 2019, we had $157.1 million of unamortized deferred compensation related to unvested restricted stock units, which we anticipate recognizing over varying periods into 2023; $105.9 million relates to the awards issued in conjunction with the HFF acquisition.

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8. FAIR VALUE MEASUREMENTS

We measure certain assets and liabilities in accordance with ASC 820, Fair Value Measurements and Disclosures, which defines fair value as the price that would be received for an asset, or paid to transfer a liability, in an orderly transaction between market participants on the measurement date. In addition, it establishes a framework for measuring fair value according to the following three-tier fair value hierarchy:

• Level 1 - Quoted prices for identical assets or liabilities in active markets accessible as of the measurement date;

• Level 2 - Inputs, other than quoted prices in active markets, that are observable either directly or indirectly; and

• Level 3 - Unobservable inputs in which there is little or no market data, which require the reporting entity to develop its own assumptions.

Financial Instruments

Our financial instruments include Cash and cash equivalents, Trade receivables, Notes and other receivables, Reimbursable receivables, Warehouse receivables, restricted cash, contract assets, Accounts payable, Reimbursable payables, Short-term borrowings, contract liabilities, Warehouse facilities, Credit facility, Long-term debt, and foreign currency forward contracts. The carrying amounts of Cash and cash equivalents, Trade receivables, Notes and other receivables, Reimbursable receivables, restricted cash, contract assets, Accounts payable, Reimbursable payables, contract liabilities, and the Warehouse facilities approximate their estimated fair values due to the short-term nature of these instruments. The carrying values of our Credit facility and Short-term borrowings approximate their estimated fair values given the variable interest rate terms and market spreads.

We estimated the fair value of our Long-term debt as $667.0 million and $671.4 million as of September 30, 2019 and December 31, 2018, respectively, using dealer quotes that are Level 2 inputs in the fair value hierarchy. The carrying value of our Long-term debt was $653.3 million and $671.5 million as of September 30, 2019 and December 31, 2018, respectively, and included debt issuance costs of $3.3 million and $3.7 million, respectively.

Investments in Real Estate Ventures at Fair Value - Net Asset Value ("NAV")

We report a majority of our investments in real estate ventures at fair value. For such investments, we increase or decrease our investment each reporting period by the change in the fair value and we report these fair value adjustments in our Condensed Consolidated Statements of Comprehensive Income within Equity earnings from real estate ventures.

For the majority of our investments reported at fair value, we estimate the fair value using the NAV per share (or its equivalent) our investees provide. Critical inputs to NAV estimates included valuations of the underlying real estate assets and borrowings, which incorporate investment-specific assumptions such as discount rates, capitalization rates, rental and expense growth rates, and asset-specific market borrowing rates. We did not consider adjustments to NAV estimates provided by investees, including adjustments for any restrictions to the transferability of ownership interests embedded within investment agreements to which we are a party, to be necessary based upon (1) our understanding of the methodology utilized and inputs incorporated to estimate NAV at the investee level derived through LaSalle's role as advisor or manager of these investments, (2) consideration of market demand for the specific types of real estate assets held by each investment, and (3) contemplation of real estate and capital markets conditions in the localities in which these investments operate. As of September 30, 2019 and December 31, 2018, investments in real estate ventures at fair value using NAV were $221.6 million and $191.2 million, respectively. As these investments are not required to be classified in the fair value hierarchy, they have been excluded from the following table.

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Recurring Fair Value Measurements

The following table categorizes by level in the fair value hierarchy the estimated fair value of our assets and liabilities measured at fair value on a recurring basis.

	September 30, 2019				December 31, 2018
(in millions)	Level 1		Level 2	Level 3	Level 1	Level 2	Level 3
Assets
Investments in real estate ventures - fair value	$	56.1	—	26.5	44.6	—	11.5
Foreign currency forward contracts receivable	—		7.4	—	—	6.5	—
Warehouse receivables	—		825.2	—	—	331.2	—
Deferred compensation plan assets	—		326.5	—	—	258.2	—
Mortgage banking derivative assets	—		—	58.5	—	—	32.4
Total assets at fair value	$	56.1	1,159.1	85.0	44.6	595.9	43.9
Liabilities
Foreign currency forward contracts payable	$	—	9.7	—	—	8.6	—
Deferred compensation plan liabilities	—		315.9	—	—	251.8	—
Earn-out liabilities	—		—	173.8	—	—	192.0
Mortgage banking derivative liabilities	—		—	53.8	—	—	26.1
Total liabilities at fair value	$	—	325.6	227.6	—	260.4	218.1

Investments in Real Estate Ventures

We classify one investment as Level 1 in the fair value hierarchy as a quoted price is readily available. We increase or decrease our investment each reporting period by the change in the fair value of the investment. We report these fair value adjustments in our Condensed Consolidated Statements of Comprehensive Income within Equity earnings from real estate ventures.

Investments classified as Level 3 in the fair value hierarchy represent investments in early-stage non-public entities where we elected the fair value option. Generally, the carrying value is deemed to approximate the fair value of these investments due to the proximity of the investment date to the balance sheet date as well as investee-level performance updates.

Foreign Currency Forward Contracts

We regularly use foreign currency forward contracts to manage our currency exchange rate risk related to intercompany lending and cash management practices. These contracts are on our Condensed Consolidated Balance Sheets as current assets and current liabilities. We determine the fair values of these contracts based on current market rates. The inputs for these valuations are Level 2 inputs in the fair value hierarchy. As of September 30, 2019 and December 31, 2018, these contracts had a gross notional value of $2.06 billion ($0.64 billion on a net basis) and $1.99 billion ($0.84 billion on a net basis), respectively.

We recognize gains and losses from revaluation of these contracts as a component of Operating, administrative and other expense. They are offset by the gains and losses we recognize on the revaluation of intercompany loans and other foreign currency balances. The impact to net income was not significant for either the three or nine months ended September 30, 2019 or 2018.

We record the asset and liability positions for our foreign currency forward contracts based on the net payable or net receivable position with the financial institutions from which we purchase these contracts. The $7.4 million asset as of September 30, 2019, was composed of gross contracts with receivable positions of $8.0 million and payable positions of $0.6 million. The $9.7 million liability as of September 30, 2019, was composed of gross contracts with receivable positions of $1.2 million and payable positions of $10.9 million. As of December 31, 2018, the $6.5 million asset was composed of gross contracts with receivable positions of $6.7 million and payable positions of $0.2 million. The $8.6 million liability as of December 31, 2018, was composed of gross contracts with receivable positions of $0.6 million and payable positions of $9.2 million.

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Warehouse Receivables

The fair value of the Warehouse receivables is based on already locked-in security-buy prices. As of September 30, 2019 and December 31, 2018, all of our Warehouse receivables included in our Condensed Consolidated Balance Sheet were under commitment to be purchased by government-sponsored enterprises ("GSEs") or by a qualifying investor as part of a U.S. government or GSE mortgage-backed security program. The Warehouse receivables are classified as Level 2 in the fair value hierarchy as all significant inputs are readily observable.

Deferred Compensation Plan

We maintain a deferred compensation plan for certain of our U.S. employees that allows them to defer portions of their compensation. We invest directly in insurance contracts which yield returns to fund these deferred compensation obligations. We recognize an asset for the amount that could be realized under these insurance contracts as of the balance sheet date, and we adjust the deferred compensation obligation to reflect the changes in the fair value of the amount owed to the employees. The inputs for this valuation are Level 2 inputs in the fair value hierarchy. We recorded this plan on our Condensed Consolidated Balance Sheet as of September 30, 2019, as Deferred compensation plan assets of $326.5 million, long-term deferred compensation plan liabilities of $315.9 million, included in Deferred compensation, and as a reduction of equity, Shares held in trust, of $5.7 million. We recorded this plan on our Condensed Consolidated Balance Sheet as of December 31, 2018, as Deferred compensation plan assets of $258.2 million, long-term deferred compensation plan liabilities of $251.8 million, included in Deferred compensation, and as a reduction of equity, Shares held in trust, of $5.8 million.

Earn-Out Liabilities

We classify our earn-out liabilities within Level 3 in the fair value hierarchy because the inputs we use to develop the estimated fair value include unobservable inputs. We base the fair value of our earn-out liabilities on the present value of probability-weighted future cash flows related to the earn-out performance criteria on each reporting date. We determine the probability of achievement we assign to the performance criteria based on the due diligence we performed at the time of acquisition as well as actual performance achieved subsequent to acquisition. An increase to the probability of achievement would result in a higher fair value measurement. See Note 5, Business Combinations, Goodwill and Other Intangible Assets, for additional discussion of our earn-out liabilities.

Mortgage Banking Derivatives

The fair value of our rate lock commitments to prospective borrowers and the related inputs primarily include, as applicable, the expected net cash flows associated with closing and servicing the loan, and the effects of interest rate movements between the date of the interest rate lock commitment ("IRLC") and the balance sheet date based on applicable published U.S. Treasury rates.

The fair value of our forward sales contracts with prospective investors considers the market price movement of a similar security between the trade date and the balance sheet date. The market price changes are multiplied by the notional amount of the forward sales contracts to measure the fair value.

Both the rate lock commitments to prospective borrowers and the forward sale contracts with prospective investors are undesignated derivatives and considered Level 3 valuations due to significant unobservable inputs related to counterparty credit risk. An increase in counterparty credit risk assumptions would result in a lower fair value measurement. The fair valuation is determined using discounted cash flow techniques, and the derivatives are marked to fair value through Revenue before reimbursements in the Condensed Consolidated Statements on Comprehensive Income.

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The tables below present a reconciliation for assets and liabilities measured at fair value on a recurring basis using significant unobservable inputs (Level 3).

(in millions)	Balance as of June 30, 2019			Net change in fair value		Foreign CTA1		Purchases / Additions	Settlements		Balance as of September 30, 2019
Investments in real estate ventures	$	20.0		0.8		—		6.5	(0.8	)	$	26.5
Mortgage banking derivative assets and liabilities, net	(1.3		)	(7.1	)	—		45.3	(9.9	)	27.0
Earn-out liabilities	180.3			0.7		(2.4	)	—	(4.8	)	173.8

(in millions)	Balance as of June 30, 2018		Net change in fair value		Foreign CTA1		Purchases / Additions	Settlements		Balance as of September 30, 2018
Mortgage banking derivative assets and liabilities, net	$	8.1	8.0		—		18.7	(16.1	)	$	18.7
Earn-out liabilities	179.6		(2.7	)	(1.1	)	1.1	(13.6	)	163.3

(in millions)	Balance as of December 31, 2018		Net change in fair value		Foreign CTA1		Purchases / Additions	Settlements		Balance as of September 30, 2019
Investments in real estate ventures	$	11.5	0.8		—		15.0	(0.8	)	$	26.5
Mortgage banking derivative assets and liabilities, net	6.3		(28.8	)	—		77.8	(28.3	)	27.0
Earn-out liabilities	192.0		20.7		(2.6	)	1.5	(37.8	)	173.8

(in millions)	Balance as of December 31, 2017		Net change in fair value		Foreign CTA1		Purchases / Additions	Settlements		Balance as of September 30, 2018
Mortgage banking derivative assets and liabilities, net	$	8.7	4.6		—		53.4	(48.0	)	$	18.7
Earn-out liabilities	227.1		(17.5	)	(3.6	)	2.7	(45.4	)	163.3

¹ CTA: Currency translation adjustments

Net change in fair value, included in the tables above, is reported in Net income as follows.

Category of Assets/Liabilities using Unobservable Inputs	Condensed Consolidated Statements of Comprehensive Income Account Caption
Earn-out liabilities (Short-term and Long-term)	Restructuring and acquisition charges
Investments in real estate ventures	Equity earnings from real estate ventures
Other current assets - Mortgage banking derivative assets	Revenue before reimbursements
Other current liabilities - Mortgage banking derivative liabilities	Revenue before reimbursements

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Non-Recurring Fair Value Measurements

We review our investments in real estate ventures, except those investments otherwise reported at fair value, on a quarterly basis, or as otherwise deemed necessary, for indications of whether we may be unable to recover the carrying value of our investments and whether such investments are other-than-temporarily impaired. When the carrying amount of the investment is in excess of the estimated future undiscounted cash flows, we use a discounted cash flow approach or other acceptable method to determine the fair value of the investment in computing the amount of the impairment. Our determination of fair value primarily relies on Level 3 inputs. We did not recognize any significant investment-level impairment losses during either of the three or nine months ended September 30, 2019 or 2018. See Note 6, Investments in Real Estate Ventures, for additional information, including information related to impairment charges recorded at the investee level.

9. LEASES

Substantially all of our operating leases are related to office space we lease in various buildings for our own use. The terms of these non-cancelable operating leases typically require us to pay rent and a share of operating expenses and real estate taxes, generally with an inflation-based rent increase included. We also lease equipment under both operating and finance lease arrangements. Our lease agreements do not contain any material residual value guarantees or material restrictive covenants.

Operating lease right-of-use assets and operating lease liabilities are recognized based on the present value of the future minimum lease payments (e.g. rent) over the lease term beginning at the commencement date. The Operating lease right-of-use assets are adjusted for lease incentives, deferred rent, and initial direct costs, if incurred. Our leases generally do not include an implicit rate; therefore, we use an incremental borrowing rate based on information available at the lease commencement date in determining the present value of future minimum lease payments. The related lease expense is recognized on a straight-line basis over the lease term. Operating lease expense for the three and nine months ended September 30, 2019 was $44.0 million and $124.9 million, respectively. In addition, $135.6 million of Operating lease right-of-use assets were obtained in exchange for lease obligations during the nine months ended September 30, 2019.

Finance leases are included in Property and equipment, net of accumulated depreciation, Short-term borrowings, and Other liabilities on our Condensed Consolidated Balance Sheets. Our finance leases do not represent a significant portion of our leasing activity. As of September 30, 2019, our total commitments related to finance leases was $11.7 million. Leases in which we sublet also do not represent a significant portion of our leasing activity.

Minimum future lease payments due in each of the next five years and thereafter, as of September 30, 2019, in accordance with ASC Topic 842, are presented in the table below.

(in millions)	ASC 842
2019 (remaining 3 months)	$	44.1
2020	175.7
2021	156.2
2022	120.0
2023	95.0
Thereafter	272.1
Total future minimum lease payments	$	863.1
Less imputed interest	104.8
Total	$	758.3

Other information related to operating leases was as follows.

	September 30, 2019
Weighted Average Remaining Lease Term	6.5 years
Weighted Average Discount Rate	3.8	%

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Minimum future lease payments due in each of the next five years and thereafter, as of December 31, 2018, in accordance with ASC Topic 840 included in our 2018 Annual Report on Form 10-K, are presented in the table below.

(in millions)	ASC 840
2019	$	167.8
2020	153.1
2021	132.3
2022	99.4
2023	81.0
Thereafter	257.3
Total future minimum lease payments	$	890.9

10. DEBT

Short-term borrowings and long-term debt obligations are composed of the following.

(in millions)	September 30, 2019		December 31, 2018
Short-term borrowings:
Local overdraft facilities	$	33.9	17.0
Other short-term borrowings	66.5		15.7
Total short-term borrowings	$	100.4	32.7
Credit facility, net of debt issuance costs of $13.2 and $15.9	1,111.7		(15.9	)
Long-term senior notes, 4.4%, face amount of $275.0, due November 2022, net of debt issuance costs of $1.2 and $1.5	273.8		273.5
Long-term senior notes, 1.96%, face amount of €175.0, due June 2027, net of debt issuance costs of $1.0 and $1.1	189.8		199.0
Long-term senior notes, 2.21%, face amount of €175.0, due June 2029, net of debt issuance costs of $1.1 and $1.1	189.7		199.0
Total debt	$	1,865.4	688.3

Credit Facility

Our $2.75 billion Facility matures on May 17, 2023. Pricing on the Facility ranges from LIBOR plus 0.875% to 1.35%, with pricing as of September 30, 2019, at LIBOR plus 0.95%. In addition to outstanding borrowings under the Facility presented in the above table, we had outstanding letters of credit under the Facility of $0.8 million and $8.6 million as of September 30, 2019 and December 31, 2018, respectively.

The following tables provides additional information on our Facility.

	Three Months Ended September 30,					Nine Months Ended September 30,
($ in millions)	2019			2018		2019			2018
Average outstanding borrowings under the Facility	$	1,408.5		461.5		$	763.9		396.5
Effective interest rate on the Facility	3.1		%	3.0	%	3.2		%	2.8	%

We will continue to use the Facility for, but not limited to, business acquisitions, working capital needs (including payment of accrued incentive compensation), co-investment activities, dividend payments, share repurchases and capital expenditures.

Short-Term Borrowings and Long-Term Debt

In addition to our Facility, we have the capacity to borrow up to an additional $70.0 million under local overdraft facilities. Amounts outstanding are presented in the debt table above.

As of September 30, 2019, our issuer and senior unsecured ratings are investment grade: Baa1 from Moody’s Investors Service, Inc. and BBB+ from Standard & Poor’s Ratings Services.

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Covenants

Our Facility and senior notes are subject to customary financial and other covenants, including cash interest coverage ratios and leverage ratios, as well as event of default conditions. We remained in compliance with all covenants as of September 30, 2019.

Warehouse Facilities

	September 30, 2019				December 31, 2018
($ in millions)	Outstanding Balance			Maximum Capacity	Outstanding Balance		Maximum Capacity
Warehouse Facilities:
LIBOR plus 1.15%, expires September 21, 20201	$	156.6		375.0	217.3		375.0
LIBOR plus 1.15%, expires September 19, 20202	323.7			775.0	82.9		775.0
LIBOR plus 1.15%, expires August 31, 20203	—			100.0	—		100.0
Fannie Mae ASAP4 program, LIBOR plus 1.15%5	138.4			n/a	18.9		n/a
LIBOR plus 1.25%	140.6			1,000.0	—		—
LIBOR plus 1.25%	28.3			175.0	—		—
Gross warehouse facilities	787.6			2,425.0	319.1		1,250.0
Debt issuance costs	(1.2		)	n/a	(1.2	)	n/a
Total warehouse facilities	786.4			2,425.0	317.9		1,250.0

¹ In the third quarter of 2019, JLL extended the Warehouse facility and negotiated a decrease to the interest rate; previously, the facility had a maturity date of September 23, 2019 and an interest rate of LIBOR plus 1.3%.

²In the third quarter of 2019, JLL extended the Warehouse facility and negotiated a decrease to the interest rate; previously, the facility had a maturity date of September 20, 2019 and an interest rate of LIBOR plus 1.25%.

³In the third quarter of 2019, JLL extended the Warehouse facility and negotiated a decrease to the interest rate; previously, the facility had a maturity date of August 31, 2019 and an interest rate of LIBOR plus 1.3%.

⁴As Soon As Pooled ("ASAP") funding program

⁵In the third quarter of 2019, JLL negotiated a decrease to the interest rate; previously, the facility had an interest rate of LIBOR plus 1.30% to 1.45%.

We have lines of credit established for the sole purpose of funding our Warehouse receivables. These lines of credit exist with financial institutions and are secured by the related warehouse receivables. Pursuant to these warehouse facilities, we are required to comply with certain financial covenants regarding (1) minimum net worth, (2) minimum servicing-related loans, and (3) minimum adjusted leverage ratios. We remained in compliance with all covenants under our Warehouse facilities as of September 30, 2019.

11. COMMITMENTS AND CONTINGENCIES

We are a defendant in various litigation matters arising in the ordinary course of business, some of which involve claims for damages that are substantial in amount. When a potential loss event occurs, we estimate the ultimate cost of the claim and accrue the amount in Other current and long-term liabilities on our Condensed Consolidated Balance Sheets when probable and estimable. In addition, we have established receivables from third-party insurance providers for claim amounts in excess of the risk retained by our captive insurance company. In total, these receivables were $36.2 million and $40.6 million as of September 30, 2019 and December 31, 2018, respectively, and are included in Notes and other receivables and Long-term receivables on our Condensed Consolidated Balance Sheets.

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The following table shows the professional indemnity accrual activity and related payments.

(in millions)
December 31, 2018	$	43.1
New claims	0.1
Prior year claims adjustments	(4.4		)
Claims paid	(1.1		)
September 30, 2019	$	37.7
December 31, 2017	$	26.7
New claims	2.3
Prior year claims adjustments	12.3
Claims paid	(7.3		)
September 30, 2018	$	34.0

As a lender in the Fannie Mae Delegated Underwriting and Servicing ("DUS") program, we retain a portion of the risk of loss for loans we originate and sell under the DUS program. The net loss on defaulted loans are shared with Fannie Mae based upon established loss-sharing ratios. Generally, our share of losses is capped at 20% of the principal balance of the mortgage at origination. As of September 30, 2019 and December 31, 2018, we had loans, funded and sold, subject to such loss-sharing arrangements with an aggregate unpaid principal balance of $9.5 billion and $8.4 billion, respectively.

As of September 30, 2019 and December 31, 2018, loan loss accruals were $19.0 million and $17.5 million, respectively, and are included in Other liabilities on our Condensed Consolidated Balance Sheets. There were no loan losses incurred for the three and nine months ended September 30, 2019 and 2018.

12. RESTRUCTURING AND ACQUISITION CHARGES

For the three and nine months ended September 30, 2019, we recognized Restructuring and acquisition charges of $70.0 million and $114.3 million, respectively. For the three and nine months ended September 30, 2018, we recognized Restructuring and acquisition credits of $3.7 million and $6.7 million, respectively.

For the three and nine months ended September 30, 2019, we recognized $0.7 million and $20.7 million, respectively, related to net increases to earn-out liabilities that arose from prior period acquisition activity. In addition, we recognized $14.0 million of non-cash stock-based compensation expense for both the three and nine months ended September 30, 2019 for retention awards issued in conjunction with the HFF acquisition. For the three and nine months ended September 30, 2018, we recognized $2.7 million and $17.5 million related to net decreases to earn-out liabilities that arose from prior period acquisition activity, respectively, reflecting changes to our expectations of performance against contracted earn-out payment criteria.

In all periods, the remaining charges primarily consist of (1) severance and employment-related charges, including those related to external service providers, incurred in conjunction with a structural business shift, which can be represented by a notable change in headcount, change in leadership, or transformation of business processes, (2) lease exit charges, and (3) other restructuring, acquisition and integration-related charges. The following tables show the restructuring and acquisition accrual activity and related payments, which are exclusive of the adjustments individually noted above.

(in millions)	Severance & Employment-Related			Lease Exit		Other Restructuring, Acquisition and Integration Costs		Total
December 31, 2018	$	14.0		0.6		0.5		$	15.1
Accruals	17.6			5.8		56.2		79.6
Payments made	(21.2		)	(1.5	)	(54.8	)	(77.5		)
September 30, 2019	$	10.4		4.9		1.9		$	17.2

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(in millions)	Severance & Employment-Related			Lease Exit		Other Restructuring, Acquisition and Integration Costs		Total
December 31, 2017	$	14.2		5.7		1.4		$	21.3
Accruals	9.8			0.2		0.8		10.8
Payments made	(16.1		)	(0.5	)	(2.2	)	(18.8		)
September 30, 2018	$	7.9		5.4		—		$	13.3

We expect the majority of accrued severance and other accrued acquisition costs as of September 30, 2019 will be paid during the next twelve months. Lease exit payments depend on the terms of various leases, which extend as far out as 2022.

HFF Acquisition

Charges associated with the HFF acquisition and integration included in the above tables were $60.1 million and $69.8 million for the three and nine months ended September 30, 2019. These charges included transaction/deal costs, retention and severance expense, early lease termination costs, and other integration expenses.

During the integration of HFF, we expect to incur significant charges over the two years following the acquisition in an effort to maximize the value of the combined organization. We expect to recognize approximately $100 million of expense over this two-year window relating to retention awards which have already been paid or granted (in the case of RSUs). In addition, we may incur other costs in connection with the integration including, but not limited to, lease termination charges and other employee-related costs, but are unable to estimate these amounts at this time. We anticipate that other than RSU retention awards granted, substantially all of these cumulative charges will result in cash expenditures.

13. NONCONTROLLING INTEREST

We reflect changes in amounts attributable to noncontrolling interests in the Condensed Consolidated Statement of Changes in Equity. We present changes in amounts attributable to redeemable noncontrolling interests in the following table.

(in millions)
Redeemable noncontrolling interests as of December 31, 2018	$	—
Acquisition of redeemable noncontrolling interest (1)	8.4
Net income	0.1
Redeemable noncontrolling interests as of September 30, 2019	$	8.5

(1) Reflects our acquisition of redeemable noncontrolling interest related to our 2019 acquisition of Latitude.

(in millions)
Redeemable noncontrolling interests as of December 31, 2017	$	3.8
Acquisition of redeemable noncontrolling interest (2)	(3.8		)
Redeemable noncontrolling interests as of September 30, 2018	$	—

(2) Reflects our redemption of the final portion of redeemable noncontrolling interest related to our 2014 acquisition of Tenzing AB and includes $2.3 million representing the difference between the redemption value and the carrying value of the acquired interest.

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14. ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) BY COMPONENT

The tables below present the changes in Accumulated other comprehensive income (loss) ("AOCI") by component. For pension and postretirement benefits, we report amounts reclassified from AOCI relating to employer service cost in Compensation and benefits within the Condensed Consolidated Statements of Comprehensive Income. All other reclassifications relating to pension and postretirement benefits are reported within Other income.

(in millions)	Pension and postretirement benefit			Cumulative foreign currency translation adjustment		Total
Balance as of June 30, 2019	$	(59.2	)	(390.8	)	$	(450.0	)
Other comprehensive loss before reclassification	—			(34.6	)	(34.6		)
Amounts reclassified from AOCI after tax expense of $ - , $ - and $ -	0.1			—		0.1
Other comprehensive income (loss) after tax expense of $ - , $ - and $ -	0.1			(34.6	)	(34.5		)
Balance as of September 30, 2019	$	(59.1	)	(425.4	)	$	(484.5	)
(in millions)	Pension and postretirement benefit			Cumulative foreign currency translation adjustment		Total
Balance as of June 30, 2018	$	(60.5	)	(331.1	)	$	(391.6	)
Other comprehensive loss before reclassification	—			(34.9	)	(34.9		)
Amounts reclassified from AOCI after tax expense of $ - , $ - and $ -	1.2			—		1.2
Other comprehensive loss after tax expense of $ - , $ - and $ -	1.2			(34.9	)	(33.7		)
Balance as of September 30, 2018	$	(59.3	)	(366.0	)	$	(425.3	)
(in millions)	Pension and postretirement benefit			Cumulative foreign currency translation adjustment		Total
Balance as of December 31, 2018	$	(57.4	)	(398.8	)	$	(456.2	)
Other comprehensive income before reclassification	—			(26.6	)	(26.6		)
Amounts reclassified from AOCI after tax expense of $ - , $ - and $ -	(1.7		)	—		(1.7		)
Other comprehensive (loss) income after tax expense of $ - , $ - and $ -	(1.7		)	(26.6	)	(28.3		)
Balance as of September 30, 2019	$	(59.1	)	(425.4	)	$	(484.5	)
(in millions)	Pension and postretirement benefit			Cumulative foreign currency translation adjustment		Total
Balance as of December 31, 2017	$	(60.5	)	(280.3	)	$	(340.8	)
Other comprehensive loss before reclassification	—			(85.7	)	(85.7		)
Amounts reclassified from AOCI after tax expense of $ - , $ - and $ -	1.2			—		1.2
Other comprehensive loss after tax expense of $ - , $ - and $ -	1.2			(85.7	)	(84.5		)
Balance as of September 30, 2018	$	(59.3	)	(366.0	)	$	(425.3	)

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15. SUBSEQUENT EVENTS

On November 5, 2019, we announced a cash dividend of $0.43 per share of common stock. The dividend payment will be made on December 13, 2019, to holders of record at the close of business on November 15, 2019. A dividend-equivalent in the same per share amount will also be paid simultaneously on outstanding but unvested shares of eligible restricted stock units granted under the Company's Stock Award and Incentive Plan.

Subsequent to September 30, 2019, we announced the completion of our Peloton Commercial Real Estate acquisition, a market leader in leasing and property management based in Texas.

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Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis should be read in conjunction with the Condensed Consolidated Financial Statements, including the notes thereto, for the three and nine months ended September 30, 2019, and our audited Consolidated Financial Statements, including the notes thereto, for the fiscal year ended December 31, 2018, which are included in our 2018 Annual Report on Form 10-K, filed with the SEC and also available on our website (www.jll.com). You should also refer to Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations contained in our 2018 Annual Report on Form 10-K.

The following discussion and analysis contains certain forward-looking statements generally identified by the words anticipates, believes, estimates, expects, forecasts, plans, intends and other similar expressions. Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause JLL's actual results, performance, achievements, plans and objectives to be materially different from any future results, performance, achievements, plans and objectives expressed or implied by such forward-looking statements. See the Cautionary Note Regarding Forward-Looking Statements included within this section for further information.

We present our quarterly Management's Discussion and Analysis in the following sections:

(1) A summary of our critical accounting policies and estimates;

(2) Certain items affecting the comparability of results and certain market and other risks we face;

(3) The results of our operations, first on a consolidated basis and then for each of our business segments; and

(4) Liquidity and capital resources.

SUMMARY OF CRITICAL ACCOUNTING POLICIES AND ESTIMATES

An understanding of our accounting policies is necessary for a complete analysis of our results, financial position, liquidity and trends. See Note 2, Summary of Significant Accounting Policies, of the Notes to Consolidated Financial Statements in our 2018 Annual Report on Form 10-K for a complete summary of our significant accounting policies.

The preparation of our financial statements requires management to make certain critical accounting estimates and judgments that impact (1) the stated amount of assets and liabilities, (2) disclosure of contingent assets and liabilities at the date of the financial statements, and (3) the reported amount of revenue and expenses during the reporting periods. These accounting estimates are based on management's judgment. We consider them to be critical because of their significance to the financial statements and the possibility that future events may differ from current judgments or that the use of different assumptions could result in materially different estimates. We review these estimates on a periodic basis to ensure reasonableness. Although actual amounts likely differ from such estimated amounts, we believe such differences are not likely to be material.

A discussion of our critical accounting policies and estimates used in the preparation of our Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q can be found in Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations of our Annual Report on Form 10-K for the year ended December 31, 2018. There have been no material changes to these critical accounting policies and estimates during the nine months ended September 30, 2019.

The following are the critical accounting policies and estimates discussed in Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations of our Annual Report on Form 10-K for the year ended December 31, 2018:

• Revenue Recognition;

• Business Combinations, Goodwill and Other Intangible Assets;

• Investments in Real Estate Ventures; and

• Income Taxes.

In addition to the aforementioned critical accounting policies, we believe the calculation of our quarterly tax provision is critical to understanding the estimates and assumptions used in preparing the Condensed Consolidated Financial Statements in Item 1.

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Quarterly Income Tax Provision

We base our fiscal year estimated effective tax rate on estimates we update each quarter. Our effective tax rate for the nine months ended September 30, 2019 was 22.9%, including a discrete tax benefit recorded during the first quarter. We provide for the effects of income taxes on interim financial statements based on our estimate of the effective tax rate for the full year, which we base on forecasted income by country and expected enacted tax rates; as required, we adjust for the impact of discrete items in the quarters in which they occur. We evaluate our estimated effective tax rate on a quarterly basis to reflect forecast changes in our geographic mix of income and legislative actions on statutory tax rates and other relevant matters effective in the quarter in which the legislation is enacted.

The geographic mix of our income can significantly impact our effective tax rate. Very low tax rate jurisdictions (those with effective national and local combined tax rates of 25% or lower) that provide the most significant contributions to our effective tax rate include: Hong Kong (16.5%), Singapore (17%), the United Kingdom (19%) and Saudi Arabia (20%). We do not project any other jurisdictions with effective rates of 25% or lower to materially impact our 2019 global effective tax rate. Effective January 1, 2018, the U.S. federal income tax rate was reduced to 21%. However, after factoring in the impact of state income taxes, we do not consider the U.S. to be a very low tax rate jurisdiction.

ITEMS AFFECTING COMPARABILITY

Macroeconomic Conditions

Our results of operations and the variability of these results are significantly influenced by (1) macroeconomic trends, (2) the geopolitical environment, (3) the global and regional real estate markets, and (4) the financial and credit markets. These macroeconomic and other conditions have had, and we expect will continue to have, a significant impact on the variability of our results of operations.

Acquisitions

The timing of acquisitions may impact the comparability of our results on a year-over-year basis. Our results include incremental revenues and expenses following the completion date of an acquisition. In addition, there is generally an initial adverse impact on net income from an acquisition as a result of pre-acquisition due diligence expenditures, transaction/deal costs and post-acquisition integration costs, such as fees from third-party advisors engaged to assist with onboarding and process alignment, retention and severance expense, early lease termination costs, and other integration expenses.

LaSalle Revenue

Our investment management business is, in part, compensated through incentive fees where performance of underlying funds' investments exceeds agreed-to benchmark levels. Depending upon performance, disposition activity, and the contractual timing of measurement periods with clients, these fees can be significant and vary substantially from period to period.

Equity earnings from real estate ventures also may vary substantially from period to period for a variety of reasons, including as a result of: (1) gains (losses) on investments reported at fair value, (2) gains (losses) on asset dispositions, and (3) impairment charges. The timing of recognition of these items may impact comparability between quarters, in any one year, or compared to a prior year.

The comparability of these items can be seen in Note 4, Business Segments, of the Notes to Condensed Consolidated Financial Statements and is discussed further in Segment Operating Results included herein.

Foreign Currency

We conduct business using a variety of currencies, but we report our results in U.S. dollars. As a result, the volatility of currencies against the U.S. dollar may positively or negatively impact our results. This volatility can make it more difficult to perform period-to-period comparisons of the reported U.S. dollar results of operations, because such results may indicate a growth or decline rate that might not have been consistent with the real underlying growth or decline rates in the local operations. Consequently, we provide information about the impact of foreign currencies in the period-to-period comparisons of the reported results of operations in our discussion and analysis of financial condition in the Results of Operations section below.

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Transactional-Based Revenue

Transactional-based fees, that are impacted by the size and timing of our clients' transactions, from real estate investment banking, capital markets activities and other services within our RES businesses, and LaSalle, increase the variability of the revenue we earn. The timing and the magnitude of these fees can vary significantly from year to year and quarter to quarter, and from region to region.

Seasonality

Historically, our quarterly revenue and profits have tended to increase from quarter to quarter as the year progresses. This is a result of a general focus in the real estate industry on completing or documenting transactions by calendar year end and the fact that certain expenses are constant through the year. Historically, we have reported a relatively smaller profit in the first quarter and then increasingly larger profits during each of the following three quarters, excluding the recognition of investment-generated performance fees and realized and unrealized co-investment equity earnings and losses (each of which can be unpredictable). Generally, we recognize incentives fees when assets are sold, the timing of which is geared toward the benefit of our clients. In addition, co-investment equity gains and losses are primarily dependent on underlying valuations, the direction and magnitude of changes to such valuations are not predictable. Non-variable operating expenses, which we treat as expenses when incurred during the year, are relatively constant on a quarterly basis.

A significant portion of our Compensation and benefits expense is from incentive compensation plans, which we generally accrue throughout the year based on progress toward annual performance targets. This quarterly estimation can result in significant fluctuations in quarterly Compensation and benefits expense from period to period. Consequently, the results for the periods ended September 30, 2019 and 2018, are not fully indicative of the results we expect to realize for the full fiscal year.

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RESULTS OF OPERATIONS

Definitions

We define market volumes for Leasing as gross absorption of office real estate space in square feet for the U.S., Europe and selected markets in Asia Pacific. We define market volumes for Capital Markets as the U.S. dollar equivalent value of investment sales transactions globally.

Assets under management data for LaSalle is reported on a one-quarter lag.

"n.m." is defined as not meaningful, represented by a percentage change of greater than 100% favorable or unfavorable.

Consolidated Operating Results

	Three Months Ended September 30,					Change in				% Change in Local Currency
($ in millions)	2019			2018		U.S. dollars
Leasing	$	604.3		573.4		30.9		5	%	6	%
Capital Markets	480.0			264.0		216.0		82		84
Property & Facility Management	2,312.8			2,137.0		175.8		8		10
Project & Development Services	785.9			633.5		152.4		24		27
Advisory, Consulting and Other	201.0			189.3		11.7		6		8
Real Estate Services ("RES") revenue	$	4,384.0		3,797.2		586.8		15	%	17	%
LaSalle	111.6			172.6		(61.0	)	(35	)	(35	)
Revenue	$	4,495.6		3,969.8		525.8		13	%	15	%
Reimbursements	(1,949.8		)	(1,756.1	)	193.7		11		12
Revenue before reimbursements	$	2,545.8		2,213.7		332.1		15	%	17	%
Gross contract costs	(717.7		)	(617.0	)	(100.7	)	16		20
Net non-cash MSR and mortgage banking derivative activity	(12.7		)	(5.3	)	(7.4	)	n.m.		n.m.
Fee revenue	$	1,815.4		1,591.4		224.0		14	%	16	%
Leasing	588.3			557.1		31.2		6		6
Capital Markets	458.6			248.0		210.6		85		87
Property & Facility Management	293.1			288.5		4.6		2		4
Project & Development Services	216.1			189.1		27.0		14		17
Advisory, Consulting and Other	153.6			140.4		13.2		9		12
RES fee revenue	$	1,709.7		1,423.1		286.6		20	%	22	%
LaSalle	105.7			168.3		(62.6	)	(37	)	(36	)
Compensation and benefits excluding gross contract costs	1,270.5			1,099.6		170.9		16		17
Operating, administrative and other expenses excluding gross contract costs	262.4			259.8		2.6		1		3
Depreciation and amortization	53.6			42.7		10.9		26		27
Total fee-based operating expenses	1,586.5			1,402.1		184.4		13		15
Restructuring and acquisition charges	70.0			3.7		66.3		n.m.		n.m.
Gross contract costs	717.7			617.0		100.7		16		20
Total operating expenses, excluding reimbursed expenses	$	2,374.2		2,022.8		351.4		17	%	20	%
Operating income	$	171.6		190.9		(19.3	)	(10	)%	(10	)%
Equity earnings	$	17.1		3.4		13.7		n.m.		n.m.
Adjusted EBITDA	$	299.9		233.9		66.0		28	%	29	%

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Consolidated Operating Results (continued)

	Nine Months Ended September 30,					Change in				% Change in Local Currency
($ in millions)	2019			2018		U.S. dollars
Leasing	$	1,706.1		1,528.5		177.6		12	%	13	%
Capital Markets	930.0			754.7		175.3		23		26
Property & Facility Management	6,886.8			6,382.9		503.9		8		10
Project & Development Services	2,119.3			1,822.1		297.2		16		20
Advisory, Consulting and Other	601.1			556.9		44.2		8		11
Real Estate Services ("RES") revenue	$	12,243.3		11,045.1		1,198.2		11	%	13	%
LaSalle	339.4			383.6		(44.2	)	(12	)	(10	)
Revenue	$	12,582.7		11,428.7		1,154.0		10	%	13	%
Reimbursements	(5,727.1		)	(5,160.6	)	566.5		11		13
Revenue before reimbursements	$	6,855.6		6,268.1		587.5		9	%	12	%
Gross contract costs	(2,073.7		)	(1,892.4	)	(181.3	)	10		14
Net non-cash MSR and mortgage banking derivative activity	(17.4		)	(9.3	)	(8.1	)	87		87
Fee revenue	$	4,764.5		4,366.4		398.1		9	%	12	%
Leasing	1,655.5			1,480.0		175.5		12		13
Capital Markets	884.7			712.7		172.0		24		27
Property & Facility Management	864.6			831.2		33.4		4		8
Project & Development Services	599.5			559.5		40.0		7		10
Advisory, Consulting and Other	437.5			415.8		21.7		5		9
RES fee revenue	$	4,441.8		3,999.2		442.6		11	%	14	%
LaSalle	322.7			367.2		(44.5	)	(12	)	(10	)
Compensation and benefits excluding gross contract costs	3,366.2			3,085.6		280.6		9		12
Operating, administrative and other expenses excluding gross contract costs	808.7			771.2		37.5		5		8
Depreciation and amortization	145.6			131.1		14.5		11		13
Total fee-based operating expenses	4,320.5			3,987.9		332.6		8		11
Restructuring and acquisition charges (credits)	114.3			(6.7	)	121.0		n.m.		n.m.
Gross contract costs	2,073.7			1,892.4		181.3		10		14
Total operating expenses, excluding reimbursed expenses	$	6,508.5		5,873.6		634.9		11	%	14	%
Operating income	$	347.1		394.5		(47.4	)	(12	)%	(12	)%
Equity earnings	$	32.3		27.2		5.1		19	%	19	%
Adjusted EBITDA	$	622.0		535.2		86.8		16	%	17	%

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Non-GAAP Financial Measures

Management uses certain non-GAAP financial measures to develop budgets and forecasts, measure and reward performance against those budgets and forecasts, and enhance comparability to prior periods. These measures are believed to be useful to investors and other external stakeholders as supplemental measures of core operating performance and include the following:

(1)Fee revenue and Fee-based operating expenses;

(2)Adjusted EBITDA attributable to common shareholders ("Adjusted EBITDA") and Adjusted EBITDA margin; and

(3)Percentage changes against prior periods, presented on a local currency basis.

However, non-GAAP financial measures should not be considered alternatives to measures determined in accordance with U.S. generally accepted accounting principles (“GAAP”). Any measure that eliminates components of a company’s capital structure, cost of operations or investment, or other results has limitations as a performance measure. In light of these limitations, management also considers GAAP financial measures and does not rely solely on non-GAAP financial measures. Because our non-GAAP financial measures are not calculated in accordance with GAAP, they may not be comparable to similarly titled measures used by other companies.

Adjustments to GAAP Financial Measures Used to Calculate non-GAAP Financial Measures

Gross contract costs represent certain costs associated with client-dedicated employees and third-party vendors and subcontractors and are indirectly reimbursed through the management fees we receive. These costs are presented on a gross basis in Operating expenses with the corresponding management fees in Revenue before reimbursements. However, as we generally earn little to no margin on such costs, excluding gross contract costs from both Fee revenue and Fee-based operating expenses more accurately reflects how we manage our expense base and operating margins and also enables a more consistent performance assessment across a portfolio of contracts with varying payment terms and structures, including those with direct versus indirect reimbursement of such costs.

Net non-cash mortgage servicing rights ("MSR") and mortgage banking derivative activity consists of the balances presented within Revenue composed of (i) derivative gains/losses resulting from mortgage banking loan commitment and warehousing activity and (ii) gains recognized from the retention of MSR upon origination and sale of mortgage loans, offset by (iii) amortization of MSR intangible assets over the period that net servicing income is projected to be received. Non-cash derivative gains/losses resulting from mortgage banking loan commitment and warehousing activity are calculated as the estimated fair value of loan commitments and subsequent changes thereof, primarily represented by the estimated net cash flows associated with future servicing rights. MSR gains and corresponding MSR intangible assets are calculated as the present value of estimated net cash flows over the estimated mortgage servicing periods. The above activity is reported entirely within Revenue before reimbursements of the Capital Markets service line of the Americas segment. Excluding net non-cash MSR and mortgage banking derivative activity reflects how we manage and evaluate performance because the excluded activity is non-cash in nature.

Restructuring and acquisition charges primarily consist of: (i) severance and employment-related charges, including those related to external service providers, incurred in conjunction with a structural business shift, which can be represented by a notable change in headcount, change in leadership or transformation of business processes; (ii) acquisition and integration-related charges, including fair value adjustments, which are generally non-cash in the periods such adjustments are made, to assets and liabilities recorded in purchase accounting such as earn-out liabilities and intangible assets; and (iii) lease exit charges. Such activity is excluded as the amounts are generally either non-cash in nature or the anticipated benefits from the expenditures would not likely be fully realized until future periods. Restructuring and acquisition charges are excluded from segment operating results and therefore not a line item in the segments’ reconciliation to Adjusted EBITDA.

37

Reconciliation of Non-GAAP Financial Measures

Below are reconciliations of Revenue before reimbursements to fee revenue and Operating expenses, excluding reimbursed expenses, to fee-based operating expenses.

	Three Months Ended September 30,					Nine Months Ended September 30,
(in millions)	2019			2018		2019			2018
Revenue	$	4,495.6		3,969.8		$	12,582.7		11,428.7
Reimbursements	(1,949.8		)	(1,756.1	)	(5,727.1		)	(5,160.6	)
Revenue before reimbursements	2,545.8			2,213.7		6,855.6			6,268.1
Adjustments:
Gross contract costs	(717.7		)	(617.0	)	(2,073.7		)	(1,892.4	)
Net non-cash MSR and mortgage banking derivative activity	(12.7		)	(5.3	)	(17.4		)	(9.3	)
Fee revenue	$	1,815.4		1,591.4		$	4,764.5		4,366.4
Operating expenses	$	4,324.0		3,778.9		$	12,235.6		11,034.2
Reimbursed expenses	(1,949.8		)	(1,756.1	)	(5,727.1		)	(5,160.6	)
Operating expenses, excluding reimbursed expenses	2,374.2			2,022.8		6,508.5			5,873.6
Less: Gross contract costs	(717.7		)	(617.0	)	(2,073.7		)	(1,892.4	)
Fee-based operating expenses	$	1,656.5		1,405.8		$	4,434.8		3,981.2
Operating income	$	171.6		190.9		$	347.1		394.5

Below is (i) a reconciliation of Net income attributable to common shareholders to EBITDA and Adjusted EBITDA and (ii) the Adjusted EBITDA margin (on a fee-revenue basis), on a local currency basis.

	Three Months Ended September 30,					Nine Months Ended September 30,
(in millions)	2019			2018		2019			2018
Net income attributable to common shareholders	$	128.9		134.9		$	260.7		283.0
Add:
Interest expense, net of interest income	18.0			12.3		41.2			40.4
Provision for income taxes	42.1			45.6		77.6			96.7
Depreciation and amortization	53.6			42.7		145.6			131.1
EBITDA	$	242.6		235.5		$	525.1		551.2
Adjustments:
Restructuring and acquisition charges (credits)	70.0			3.7		114.3			(6.7	)
Net non-cash MSR and mortgage banking derivative activity	(12.7		)	(5.3	)	(17.4		)	(9.3	)
Adjusted EBITDA	$	299.9		233.9		$	622.0		535.2
Net income margin attributable to common shareholders1	5.1		%	6.1	%	3.8		%	4.5	%
Adjusted EBITDA margin	16.3		%	14.7	%	12.8		%	12.3	%

¹ Measured against Revenue before reimbursements

38

In discussing our operating results, we report Adjusted EBITDA margins and refer to percentage changes in local currency, unless otherwise noted. Amounts presented on a local currency basis are calculated by translating the current period results of our foreign operations to U.S. dollars using the foreign currency exchange rates from the comparative period. We believe this methodology provides a framework for assessing performance and operations excluding the effect of foreign currency fluctuations. The following table reflects the reconciliation to local currency amounts for consolidated (i) Revenue, (ii) Fee revenue, (iii) Operating income, and (iv) Adjusted EBITDA.

	Three Months Ended September 30,				Nine Months Ended September 30,
($ in millions)	2019		% Change		2019		% Change
Revenue:
At current period exchange rates	$	4,495.6	13	%	$	12,582.7	10	%
Impact of change in exchange rates	65.4		n/a		285.1		n/a
At comparative period exchange rates	$	4,561.0	15	%	$	12,867.8	13	%
Fee Revenue:
At current period exchange rates	$	1,815.4	14	%	$	4,764.5	9	%
Impact of change in exchange rates	27.0		n/a		107.1		n/a
At comparative period exchange rates	$	1,842.4	16	%	$	4,871.6	12	%
Operating Income:
At current period exchange rates	$	171.6	(10	)%	$	347.1	(12	)%
Impact of change in exchange rates	1.1		n/a		0.7		n/a
At comparative period exchange rates	$	172.7	(10	)%	$	347.8	(12	)%
Adjusted EBITDA:
At current period exchange rates	$	299.9	28	%	$	622.0	16	%
Impact of change in exchange rates	1.3		n/a		3.5		n/a
At comparative period exchange rates	$	301.2	29	%	$	625.5	17	%

39

Revenue

For the third quarter of 2019 compared with 2018, consolidated revenue increased 15% to $4.5 billion and consolidated fee revenue increased 16% to $1.8 billion. Consolidated RES revenue and fee revenue increased 17% and 22%, respectively. The increase in consolidated RES revenue was led by Capital Markets, which contributed 34% of the RES increase on a local currency basis, including $184.5 million of revenue from the July 1, 2019 acquisition of HFF, Inc. ("HFF") Refer to Note 5, Business Combinations, Goodwill and Other Intangible Assets, in the Notes to the Condensed Consolidated Financial Statements for further information on the acquisition of HFF. Property & Facility Management, which contributed 32% of the RES revenue increase on a local currency basis was driven by continued Corporate Solutions growth momentum across the globe. Consolidated fee revenue growth within our RES service lines was driven by Capital Markets (nearly 70% of the growth on a local currency basis) with notable contributions from Leasing (11%) and Project & Development Services (10%). Geographically across service lines, Americas contributed 87% of the RES fee revenue growth for the third quarter, on a local currency basis.

The following highlights the proportion of RES service line consolidated fee revenue growth, on a local currency basis, compared with the third quarter of 2018, by notable segment. Refer to segment operating results for further discussion.

•Leasing - Americas drove growth, partially offset by Asia Pacific and EMEA

•Capital Markets - Americas (92%) drove growth

•Property & Facility Management - EMEA (72%), Americas (17%), and Asia Pacific (11%)

•Project & Development Services - Americas (58%), Asia Pacific (21%) and EMEA (21%)

•Advisory, Consulting and Other - EMEA (47%), Asia Pacific (30%) and Americas (23%)

LaSalle's revenue decline was due to expected lower incentive fees after a near-record third-quarter 2018, partially offset by continued advisory fee growth. Refer to the LaSalle segment results discussion for further discussion.

For the first nine months of 2019, consolidated revenue and fee revenue increased 13% and 12%, respectively, over the prior-year period; consolidated RES revenue and fee revenue grew 13% and 14%, respectively. Property & Facility Management contributed 45% of the growth in RES consolidated revenue on a local currency basis. The growth drivers of this service line were similar to the third quarter results discussed above. Capital Markets contributed 36% and Leasing contributed 35%, respectively, of the growth in consolidated RES fee revenue, driven primarily by the Americas segment.

Our consolidated fee revenue increased 14% in U.S. dollars (“USD”) and 16% in local currency for the third quarter of 2019, compared with 2018. Year-to-date, consolidated fee revenue increased 9% in USD and 12% in local currency compared with last year. The spread was driven by strengthening of the U.S. dollar against most major currencies, especially the British pound sterling, euro, Australian dollar, Chinese yuan and Indian rupee.

Operating Expenses

In the third quarter of 2019, consolidated operating expenses, excluding reimbursed expenses, and consolidated fee-based operating expenses, were $2.4 billion and $1.7 billion, respectively, each representing increases of 20%, from the prior-year quarter. For the third quarter, the increase in expense was primarily attributable to Americas, which represented 75% of the increase in fee-based operating expenses on a local currency basis (65% of the year-to-date increase), primarily due to incremental expenses from HFF operations; LaSalle partially offset with a nearly 10% decline (flat year to date), attributable to lower variable compensation from incentive fees. In addition, Restructuring and acquisition charges represented 24% and 22% of the increase in consolidated fee-based operating expenses for the third quarter and first nine months of 2019, respectively; refer to following table for further detail.

	Three Months Ended September 30,				Nine Months Ended September 30,
(in millions)	2019		2018		2019		2018
Severance and other employment-related charges	$	7.2	6.1		$	17.6	9.8
Restructuring, pre-acquisition and post-acquisition charges	62.1		0.3		76.0		1.0
Fair value adjustments that resulted in a net increase (decrease) to earn-out liabilities from prior-period acquisition activity	0.7		(2.7	)	20.7		(17.5	)
Total restructuring & acquisition charges (credits)	$	70.0	3.7		$	114.3	(6.7	)

40

Of the 2019 Restructuring, pre-acquisition and post-acquisition charges, $60.1 million for the third quarter and $69.8 million for the first nine months was associated with the acquisition and integration of HFF. These charges included transaction/deal costs, retention and severance expense, early lease termination costs, and other integration expenses.

Equity Earnings from Real Estate Ventures

For the three and nine months ended September 30, 2019, we recognized equity earnings of $17.1 million and $32.3 million, compared with $3.4 million and $27.2 million, respectively, in the prior-year periods. Substantially all of the activity in each year was attributable to LaSalle; refer to the LaSalle segment results discussion for additional details.

Income Taxes

The provision for income taxes was $42.1 million and $77.6 million for the three and nine months ended September 30, 2019, respectively, representing effective tax rates of 24.5% and 22.9%, respectively. For the three and nine months ended September 30, 2018, the provision was $45.6 million and $96.7 million, respectively, both representing effective tax rates of 25.5%. In the first quarter of 2019, the provision for income taxes included a $5.7 million discrete benefit due to a reduction to our reserve for uncertain tax positions.

Net Income and Adjusted EBITDA

Net income attributable to common shareholders for the three and nine months ended September 30, 2019 was $128.9 million and $260.7 million, respectively, compared with $134.9 million and $283.0 million in the respective prior-year periods. Adjusted EBITDA was $299.9 million and $622.0 million for the third quarter and first nine months of 2019, respectively, increases of 29% and 17% from the prior-year periods. Net income margin attributable to common shareholders (against Revenue before reimbursements) was 5.1% in the third quarter of 2019, compared with 6.1% in the prior-year quarter. Adjusted EBITDA margin, calculated on a fee-revenue basis, for the third quarter of 2019 was 16.5% in USD (16.3% in local currency), compared with 14.7% in 2018. Overall, third-quarter performance reflects approximately 250 basis points of margin expansion from RES (including approximately 110 basis points from HFF), partially offset by LaSalle, a result of the expected lower incentive fees.

Segment Operating Results

We manage and report our operations as four business segments:

The three geographic regions of RES including:

(1) Americas,

(2) EMEA, and

(3) Asia Pacific;

and

(4) LaSalle, which offers investment management services on a global basis.

Each geographic region offers our full range of real estate services, including tenant representation and agency leasing, capital markets, property management, facility management, project and development services, and advisory, consulting and valuation services. We consider "property management" to be services provided to non-occupying property investors and "facility management" to be services provided to owner-occupiers. LaSalle provides investment management services to institutional investors and high-net-worth individuals.

For segment reporting, (i) gross contract costs and (ii) net non-cash MSR and mortgage banking derivative activity are both excluded from revenue in determining "fee revenue". Gross contract costs are excluded from operating expenses in determining "fee-based operating expenses." In addition, our measure of segment results also excludes Restructuring and acquisition charges.

41

Americas - Real Estate Services

										% Change
	Three Months Ended September 30,					Change in				in Local
($ in millions)	2019			2018		U.S. dollars				Currency
Revenue	$	2,687.6		2,201.6		486.0		22	%	22	%
Reimbursements	(1,430.3		)	(1,251.5	)	(178.8	)	14		15
Revenue before reimbursements	$	1,257.3		950.1		307.2		32	%	33	%
Gross contract costs	(200.8		)	(170.7	)	(30.1	)	18		19
Net non-cash MSR and mortgage banking derivative activity	(12.7		)	(5.3	)	(7.4	)	n.m.		n.m.
Fee Revenue	$	1,043.8		774.1		269.7		35	%	35	%
Leasing	460.9			413.3		47.6		12		12
Capital Markets	308.8			109.8		199.0		n.m.		n.m.
Property & Facility Management	121.7			120.1		1.6		1		2
Project & Development Services	103.3			85.6		17.7		21		22
Advisory, Consulting and Other	49.1			45.3		3.8		8		9
Compensation, operating and administrative expenses excluding gross contract costs	844.8			650.5		194.3		30		30
Depreciation and amortization	35.3			24.5		10.8		44		44
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	880.1			675.0		205.1		30		31
Gross contract costs	200.8			170.7		30.1		18		19
Segment operating expenses (excluding reimbursed expenses)	$	1,080.9		845.7		235.2		28	%	28	%
Segment operating income	$	176.4		104.4		72.0		69	%	69	%
Equity earnings	$	1.5		0.1		1.4		n.m.		n.m.
Adjusted EBITDA	$	201.0		123.7		77.3		62	%	63	%

42

Americas - Real Estate Services (continued)

										% Change
	Nine Months Ended September 30,					Change in				in Local
($ in millions)	2019			2018		U.S. dollars				Currency
Revenue	$	7,401.3		6,295.1		1,106.2		18	%	18	%
Reimbursements	(4,184.8		)	(3,659.6	)	(525.2	)	14		15
Revenue before reimbursements	$	3,216.5		2,635.5		581.0		22	%	23	%
Gross contract costs	(580.3		)	(460.4	)	(119.9	)	26		28
Net non-cash MSR and mortgage banking derivative activity	(17.4		)	(9.3	)	(8.1	)	87		86
Fee Revenue	$	2,618.8		2,165.8		453.0		21	%	21	%
Leasing	1,318.0			1,119.4		198.6		18		18
Capital Markets	533.0			334.0		199.0		60		60
Property & Facility Management	348.9			338.4		10.5		3		4
Project & Development Services	283.7			255.3		28.4		11		12
Advisory, Consulting and Other	135.2			118.7		16.5		14		14
Compensation, operating and administrative expenses excluding gross contract costs	2,189.8			1,846.4		343.4		19		19
Depreciation and amortization	88.9			77.1		11.8		15		15
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	2,278.7			1,923.5		355.2		18		19
Gross contract costs	580.3			460.4		119.9		26		28
Segment operating expenses (excluding reimbursed expenses)	$	2,859.0		2,383.9		475.1		20	%	21	%
Segment operating income	$	357.5		251.6		105.9		42	%	42	%
Equity earnings	$	1.6		0.6		1.0		n.m.		n.m.
Adjusted EBITDA	$	431.1		319.5		111.6		35	%	35	%

Americas revenue and fee revenue growth for the third quarter of 2019 compared with 2018 was broad-based across all service lines and led by Capital Markets. The Capital Markets growth primarily reflected $180.5 million of revenue from the July 1, 2019, acquisition of HFF, which was balanced between debt origination and investment sales. In addition, Leasing continued its outstanding performance across several U.S. markets and all major asset classes, reaching five consecutive quarters of double-digit year-over-year growth. Project & Development Services growth was due to new project wins as well as expanded assignments with Corporate Solutions clients. Excluding contributions from HFF, segment fee revenue growth was strong at 12% for the third quarter. For the first nine months of 2019, fee revenue growth from 2018 was led by Leasing and Capital Markets, with drivers similar to the quarterly discussion.

The increase in operating expenses and fee-based operating expenses for the third quarter and first nine months, compared with the prior-year periods, primarily reflected revenue-related expense growth, including incremental expenses associated with the first quarter of post-acquisition HFF operations.

Adjusted EBITDA margin, calculated on a fee-revenue basis, was 19.3% in USD for the third quarter (19.2% in local currency), compared with 16.0% in 2018. The over 300 basis point margin expansion was split between organic contributions from higher-margin transactional revenues and the contribution of HFF. For the first nine months of 2019, the significant increase in profit reflected the outstanding growth in Leasing and Capital Markets revenue.

43

EMEA - Real Estate Services

										% Change
	Three Months Ended September 30,					Change in				in Local
($ in millions)	2019			2018		U.S. dollars				Currency
Revenue	$	862.6		805.6		57.0		7	%	12	%
Reimbursements	(174.1		)	(171.0	)	(3.1	)	2		5
Revenue before reimbursements	$	688.5		634.6		53.9		8	%	14	%
Gross contract costs	(287.5		)	(237.9	)	(49.6	)	21		27
Fee Revenue	$	401.0		396.7		4.3		1	%	6	%
Leasing	71.0			78.4		(7.4	)	(9	)	(5	)
Capital Markets	102.0			102.6		(0.6	)	(1	)	4
Property & Facility Management	95.3			92.0		3.3		4		9
Project & Development Services	72.4			68.7		3.7		5		10
Advisory, Consulting and Other	60.3			55.0		5.3		10		15
Compensation, operating and administrative expenses excluding gross contract costs	377.1			373.8		3.3		1		6
Depreciation and amortization	10.1			11.8		(1.7	)	(14	)	(10	)
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	387.2			385.6		1.6		—		5
Gross contract costs	287.5			237.9		49.6		21		27
Segment operating expenses (excluding reimbursed expenses)	$	674.7		623.5		51.2		8	%	13	%
Segment operating income	$	13.8		11.1		2.7		24	%	31	%
Equity earnings	$	—		—		—		n.m.		n.m.
Adjusted EBITDA	$	24.6		22.8		1.8		8	%	14	%

44

EMEA - Real Estate Services (continued)

										% Change
	Nine Months Ended September 30,					Change in				in Local
($ in millions)	2019			2018		U.S. dollars				Currency
Revenue	$	2,404.3		2,435.8		(31.5	)	(1	)%	5	%
Reimbursements	(492.4		)	(480.0	)	(12.4	)	3		9
Revenue before reimbursements	$	1,911.9		1,955.8		(43.9	)	(2	)%	4	%
Gross contract costs	(814.9		)	(820.4	)	5.5		(1	)	5
Fee Revenue	$	1,097.0		1,135.4		(38.4	)	(3	)%	2	%
Leasing	185.5			205.1		(19.6	)	(10	)	(4	)
Capital Markets	235.0			270.7		(35.7	)	(13	)	(8	)
Property & Facility Management	291.6			279.6		12.0		4		11
Project & Development Services	205.3			202.3		3.0		1		7
Advisory, Consulting and Other	179.6			177.7		1.9		1		6
Compensation, operating and administrative expenses excluding gross contract costs	1,081.2			1,111.0		(29.8	)	(3	)	3
Depreciation and amortization	32.7			34.7		(2.0	)	(6	)	—
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	1,113.9			1,145.7		(31.8	)	(3	)	3
Gross contract costs	814.9			820.4		(5.5	)	(1	)	5
Segment operating expenses (excluding reimbursed expenses)	$	1,928.8		1,966.1		(37.3	)	(2	)%	4	%
Segment operating loss	$	(16.9	)	(10.3	)	(6.6	)	(64	)%	(95	)%
Equity losses	$	(1.0	)	—		(1.0	)	n.m.		n.m.
Adjusted EBITDA	$	16.0		26.6		(10.6	)	(40	)%	(43	)%

EMEA’s third-quarter 2019 revenue and fee revenue reflected solid annuity growth in Project & Development Services and Property & Facility Management, partially offset by softness in UK Leasing. Capital Markets was in line with a decline in regional capital markets volumes (on a USD basis) from the prior-year quarter, as reported by JLL Research. Geographically across service lines, France and Spain had the most notable fee revenue growth for the third quarter. For the first nine months of 2019, annuity fee revenue growth was mostly offset by declines in Capital Markets and Leasing.

The increase in operating expenses, excluding reimbursed expenses, and fee-based operating expenses, excluding restructuring and acquisition charges, for the third quarter and first nine months of 2019 compared with the prior-year periods, correlated with the revenue growth.

Adjusted EBITDA margin, calculated on a fee-revenue basis, was 6.1% in USD for the quarter (6.2% in local currency), compared with 5.7% last year. The increase in profit reflected stable revenues and the results of cost management initiatives.

45

Asia Pacific - Real Estate Services

										% Change
	Three Months Ended September 30,					Change in				in Local
($ in millions)	2019			2018		U.S. dollars				Currency
Revenue	$	833.8		790.0		43.8		6	%	8	%
Reimbursements	(343.6		)	(330.0	)	(13.6	)	4		7
Revenue before reimbursements	$	490.2		460.0		30.2		7	%	8	%
Gross contract costs	(225.3		)	(207.7	)	(17.6	)	8		10
Fee Revenue	$	264.9		252.3		12.6		5	%	7	%
Leasing	56.4			65.4		(9.0	)	(14	)	(12	)
Capital Markets	47.8			35.6		12.2		34		35
Property & Facility Management	76.1			76.4		(0.3	)	—		2
Project & Development Services	40.4			34.8		5.6		16		19
Advisory, Consulting and Other	44.2			40.1		4.1		10		13
Compensation, operating and administrative expenses excluding gross contract costs	227.6			224.9		2.7		1		3
Depreciation and amortization	6.5			5.6		0.9		16		18
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	234.1			230.5		3.6		2		4
Gross contract costs	225.3			207.7		17.6		8		10
Segment operating expenses (excluding reimbursed expenses)	$	459.4		438.2		21.2		5	%	7	%
Segment operating income	$	30.8		21.8		9.0		41	%	41	%
Equity earnings	$	0.7		1.0		(0.3	)	(30	)%	(24	)%
Adjusted EBITDA	$	37.7		28.3		9.4		33	%	33	%

46

Asia Pacific - Real Estate Services (continued)

										% Change
	Nine Months Ended September 30,					Change in				in Local
($ in millions)	2019			2018		U.S. dollars				Currency
Revenue	$	2,437.7		2,314.2		123.5		5	%	10	%
Reimbursements	(1,044.3		)	(1,007.8	)	(36.5	)	4		9
Revenue before reimbursements	$	1,393.4		1,306.4		87.0		7	%	11	%
Gross contract costs	(667.4		)	(608.4	)	(59.0	)	10		13
Fee Revenue	$	726.0		698.0		28.0		4	%	8	%
Leasing	152.0			155.5		(3.5	)	(2	)	1
Capital Markets	116.7			108.0		8.7		8		11
Property & Facility Management	224.1			213.2		10.9		5		9
Project & Development Services	110.5			101.9		8.6		8		13
Advisory, Consulting and Other	122.7			119.4		3.3		3		7
Compensation, operating and administrative expenses excluding gross contract costs	648.6			636.7		11.9		2		6
Depreciation and amortization	19.3			17.0		2.3		14		18
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	667.9			653.7		14.2		2		6
Gross contract costs	667.4			608.4		59.0		10		13
Segment operating expenses (excluding reimbursed expenses)	$	1,335.3		1,262.1		73.2		6	%	10	%
Segment operating income	$	58.1		44.3		13.8		31	%	35	%
Equity earnings	$	1.4		2.0		(0.6	)	(30	)%	(28	)%
Adjusted EBITDA	$	78.6		63.3		15.3		24	%	28	%

Asia Pacific's solid growth in revenue and fee revenue continued through the third quarter of 2019 and was highlighted by Capital Markets, driven by large deals in Greater China and growth in Japan, and Project & Development Services, primarily due to Corporate Solutions project wins across several geographical markets. The decline in Leasing followed an outstanding third-quarter 2018, when fee revenue grew 35%. Revenue and fee revenue growth for the first nine months of 2019 was led by Property & Facility Management and Project & Development Services, both reflecting expansion of existing client mandates and new client wins in Corporate Solutions. Geographically across services lines, fee revenue growth was led by Japan and India for the third quarter and Australia for the first nine months of 2019.

The increases in segment operating expenses, excluding reimbursed expenses, and fee-based operating expenses, excluding restructuring and acquisition charges, over the prior-year periods generally reflect revenue-related expense growth.

Adjusted EBITDA margin, calculated on a fee-revenue basis, was 14.2% in USD for the quarter (14.0% in local currency), compared with 11.2% last year. The increase in profit and 300 basis point margin expansion for the third quarter of 2019 primarily reflected the growth in Capital Markets revenue and improved margin contribution from continued cost discipline.

47

LaSalle

										% Change
	Three Months Ended September 30,					Change in				in Local
($ in millions)	2019			2018		U.S. dollars				Currency
Revenue	$	111.6		172.6		(61.0	)	(35	)%	(35	)%
Reimbursements	(1.8		)	(3.6	)	1.8		(50	)	(50	)
Revenue before reimbursements	$	109.8		169.0		(59.2	)	(35	)%	(34	)%
Gross contract costs	(4.1		)	(0.7	)	(3.4	)	n.m.		n.m.
Fee Revenue	$	105.7		168.3		(62.6	)	(37	)%	(36	)%
Advisory fees	76.6			65.5		11.1		17		19
Transaction fees & other	11.7			7.9		3.8		48		47
Incentive fees	17.4			94.9		(77.5	)	(82	)	(81	)
Compensation, operating and administrative expenses excluding gross contract costs	83.4			110.2		(26.8	)	(24	)	(23	)
Depreciation and amortization	1.7			0.8		0.9		n.m.		n.m.
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	85.1			111.0		(25.9	)	(23	)	(22	)
Gross contract costs	4.1			0.7		3.4		n.m.		n.m.
Segment operating expenses (excluding reimbursed expenses)	$	89.2		111.7		(22.5	)	(20	)%	(19	)%
Segment operating income	$	20.6		57.3		(36.7	)	(64	)%	(64	)%
Equity earnings	$	14.9		2.3		12.6		n.m.		n.m.
Adjusted EBITDA	$	36.5		59.2		(22.7	)	(38	)%	(38	)%

48

LaSalle (continued)

										% Change
	Nine Months Ended September 30,					Change in				in Local
($ in millions)	2019			2018		U.S. dollars				Currency
Revenue	$	339.4		383.6		(44.2	)	(12	)%	(10	)%
Reimbursements	(5.6		)	(13.2	)	7.6		(58	)	(58	)
Revenue before reimbursements	$	333.8		370.4		(36.6	)	(10	)%	(8	)%
Gross contract costs	(11.1		)	(3.2	)	(7.9	)	n.m.		n.m.
Fee Revenue	$	322.7		367.2		(44.5	)	(12	)%	(10	)%
Advisory fees	227.2			196.1		31.1		16		19
Transaction fees & other	36.9			25.6		11.3		44		47
Incentive fees	58.6			145.5		(86.9	)	(60	)	(59	)
Compensation, operating and administrative expenses excluding gross contract costs	255.3			262.7		(7.4	)	(3	)	(1	)
Depreciation and amortization	4.7			2.3		2.4		n.m.		109
Segment fee-based operating expenses (excluding restructuring and acquisition charges)	260.0			265.0		(5.0	)	(2	)	—
Gross contract costs	11.1			3.2		7.9		n.m.		n.m.
Segment operating expenses (excluding reimbursed expenses)	$	271.1		268.2		2.9		1	%	3	%
Segment operating income	$	62.7		102.2		(39.5	)	(39	)%	(36	)%
Equity earnings	$	30.3		24.6		5.7		23	%	24	%
Adjusted EBITDA	$	96.4		126.0		(29.6	)	(23	)%	(21	)%

LaSalle's decline in revenue for the third quarter and first nine months of 2019 was due to expected lower incentive fees following near-record prior-year periods. Partially offsetting the lower incentive fees was notable growth in advisory fees. Strong private equity capital raising during the trailing twelve months represented over half the growth in advisory fees with the balance attributable to assets under management (“AUM”) from recent acquisitions.

Equity earnings in the third quarter and first nine months of 2019 were primarily driven by net valuation increases in Asia Pacific. In 2018, equity earnings resulted from gains on the sale of legacy investments, substantially offset by net valuation decreases for certain investments in North America for the third quarter; for year-to-date, equity earnings were primarily driven by net valuation increases for investments in Europe and Asia.

The decrease in segment operating expenses, excluding reimbursed expenses, and Fee-based operating expenses, excluding restructuring and acquisition charges, compared with the prior-year quarter, was primarily due to lower variable compensation due to the decline in incentive fees. For the first nine-months, expenses were largely flat, reflecting deferred compensation expense from the record full-year incentive fees earned in 2018.

Adjusted EBITDA margin was 34.5% in USD (34.3% in local currency) for the quarter, compared with 35.2% in 2018. The nominal decline in margin reflects the lower incentive fees largely offset by higher equity earnings.

AUM was $67.8 billion as of September 30, 2019, a decrease of 1% in USD and local currency from $68.4 billion as of June 30, 2019. The AUM decrease resulted from (i) $3.3 billion of dispositions and withdrawals and (ii) $0.1 billion of foreign currency decreases, partially offset by (iii) $2.1 billion of acquisitions and (iv) $0.7 billion of net valuation increases.

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LIQUIDITY AND CAPITAL RESOURCES

We finance our operations, co-investment activity, share repurchases and dividend payments, capital expenditures and business acquisitions with internally generated funds, borrowings on our Facility, and through issuance of Long-term debt.

Cash Flows from Operating Activities

Operating activities used $251.5 million of cash in the first nine months of 2019, compared with $0.3 million of cash used during the same period in 2018. The change in cash flows from operating activities is driven by (i) higher annual incentive compensation paid to employees in 2019 compared with 2018, primarily the first quarter, reflecting our performance in the previous annual periods, (ii) higher tax payments, including payments relating to the transition tax from the U.S. Tax Cuts and Jobs Act and (iii) HFF acquisition and integration costs.

Cash Flows from Investing Activities

We used $994.1 million of cash for investing activities during the first nine months of 2019, an increase of $846.9 million from the $147.2 million used during the same period in 2018. The increase in cash used was driven predominantly by payments for business acquisitions, specifically HFF, and also included cash used for capital expenditures for property and equipment and net capital contribution/distribution activity related to co-investments in real estate ventures. We discuss these key drivers individually below in further detail.

Cash Flows from Financing Activities

Financing activities provided $1,194.6 million of cash during the first nine months of 2019, as compared to $172.5 million provided by financing activities during the same period in 2018. The net increase of $1,022.1 million in cash flows from financing activities is substantially driven by the increase in the outstanding borrowings on our Facility to fund the cash consideration for acquisitions, discussed in detail below.

Debt

Our $2.75 billion Facility matures on May 17, 2023. As of September 30, 2019, we had outstanding borrowings under the Facility of $1,125.0 million and outstanding letters of credit of $0.8 million. As of December 31, 2018, we had no outstanding borrowings under the Facility and outstanding letters of credit of $8.6 million. The average outstanding borrowings under the Facility were $1,408.5 million and $461.5 million during the three months ended September 30, 2019 and 2018, respectively, and $763.9 million and $396.5 million during the nine months ended September 30, 2019 and 2018. The notable increase in our Facility balance was used to fund approximately $840 million of cash outflows in the third quarter of 2019 in conjunction with the July 1, 2019 HFF acquisition, net of repayments from operating cash flows generated during the third quarter of 2019.

We will continue to use the Facility for working capital needs (including payment of accrued incentive compensation), co-investment activities, dividend payments, share repurchases, capital expenditures and business acquisitions.

In addition to our Facility, we had the capacity to borrow up to $70.0 million under local overdraft facilities as of September 30, 2019. We had Short-term borrowings (including capital lease obligations, overdrawn bank accounts and local overdraft facilities) of $100.4 million and $32.7 million as of September 30, 2019 and December 31, 2018, respectively, of which $33.9 million and $17.0 million, respectively, were attributable to local overdraft facilities.

See Note 10, Debt, in the Notes to Condensed Consolidated Financial Statements for additional information on our Facility, Long-term debt and Short-term borrowings.

Investment Activity

As of September 30, 2019, we had total investments of $412.4 million in investments, primarily related to LaSalle co-investments. For the nine months ended September 30, 2019, funding of investments exceeded return of capital by $41.2 million, compared with the prior year when return of capital exceeded funding of investments by $2.1 million. We expect to continue to pursue strategic co-investment opportunities with our investment management clients globally as co-investment remains an important foundation to the continued growth of LaSalle's business.

See Note 6, Investments in Real Estate Ventures, in the Notes to Condensed Consolidated Financial Statements for additional information on our investment activity.

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Share Repurchase and Dividend Programs

Since October 2002, our Board of Directors had approved five share repurchase programs. As of September 30, 2019, there were 1,563,100 shares we were authorized to repurchase under the current share repurchase program. On October 31, 2019, our Board of Directors approved a new share repurchase program (“New program") authorizing the repurchase of up to $200 million of our common stock in the open market and privately negotiated transactions. The New program affirms confidence in our business outlook and our long-term commitment to maintaining investment grade credit ratings. The New program cancels and replaces the existing share repurchase program noted above. We have not made any share repurchases since 2007.

On November 5, 2019, we announced a semi-annual cash dividend of $0.43 per share of common stock. The dividend payment will be made on December 13, 2019 to holders of record at the close of business on November 15, 2019. A dividend-equivalent in the same per share amount will also be paid simultaneously on outstanding but unvested shares of eligible restricted stock units granted under the Company's Stock Award and Incentive Plan.

Capital Expenditures

Net capital additions for the nine months ended September 30, 2019 and 2018, were $131.1 million and $110.1 million, respectively. Our capital expenditures in 2019 were primarily for software, computer-related hardware, and improvements to leased office spaces.

In addition, net capital additions made by consolidated VIEs in which we held no equity interest for the nine months ended September 30, 2019 and 2018, were $67.6 million and $10.6 million, respectively, primarily to acquire real estate (net of real estate sales).

Business Acquisitions

During the nine months ended September 30, 2019, we paid $849.1 million for business acquisitions. This included $789.2 million of payments relating to acquisitions in 2019, predominantly relating to the acquisition of HFF, and $59.9 million for deferred business acquisition and earn-out obligations related to acquisitions completed in prior years. Terms for our acquisitions have typically included cash paid at closing with provisions for additional deferred consideration and earn-out payments subject to certain contract requirements, including the passage of time and performance, respectively. Deferred business acquisition obligations totaled $47.1 million as of September 30, 2019. These obligations represent the current discounted values of payments due to sellers of businesses for which our acquisition had been completed as of the balance sheet date and for which the only remaining condition on those payments is the passage of time. As of September 30, 2019, we had the potential to make earn-out payments for a maximum of $289.5 million on 48 completed acquisitions subject to the achievement of certain performance conditions. Refer to Note 5, Business Combinations, Goodwill and Other Intangible Assets, in the Notes to the Condensed Consolidated Financial Statements for further information on Business Acquisitions, including the acquisition of HFF.

We will continue to consider acquisitions that we believe will strengthen our market position, increase our profitability, and supplement our organic growth.

Repatriation of Foreign Earnings

Based on our historical experience and future business plans, we do not expect to repatriate our foreign-sourced earnings to the United States. We believe our policy of permanently investing earnings of foreign subsidiaries does not significantly impact our liquidity. As of September 30, 2019 and December 31, 2018, we had total cash and cash equivalents of $402.2 million and $480.9 million, respectively, of which approximately $324.0 million and $429.1 million, respectively, was held by foreign subsidiaries.

Restricted Net Assets

We face regulatory restrictions in certain countries that limit or prevent the transfer of funds to other countries or the exchange of the local currency to other currencies. However, we generally face no such restrictions with regard to the use or application of funds for ordinary course business activities within such countries. The assets of these countries aggregated to approximately 4% and 6% of our total assets as of September 30, 2019 and December 31, 2018, respectively.

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Off-Balance Sheet Arrangements

We have unfunded capital commitments to investment vehicles and direct investments for future co-investments, totaling a maximum of $267.0 million as of September 30, 2019. See our discussion of unfunded commitments in Note 6, Investments in Real Estate Ventures, in the Notes to Condensed Consolidated Financial Statements.

CAUTIONARY NOTE REGARDING FORWARD-LOOKING STATEMENTS

Certain statements in this filing and elsewhere (such as in reports, other filings with the SEC, press releases, presentations and communications by JLL or its management and written and oral statements) regarding, among other things, future financial results and performance, achievements, plans and objectives, and dividend payments may be considered forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause JLL's actual results, performance, achievements, plans and objectives, and dividends to be materially different from any of the future results, performance, achievements, plans and objectives, and dividends expressed or implied by such forward-looking statements.

We discuss those risks, uncertainties and other factors in (1) our Annual Report on Form 10-K for the year ended December 31, 2018 in Part I, Item 1A. Risk Factors; Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations; Part II, Item 7A. Quantitative and Qualitative Disclosures About Market Risk; Part II, Item 8. Financial Statements and Supplementary Data – Notes to Consolidated Financial Statements; and elsewhere, (2) this Quarterly Report on Form 10-Q in this section, Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations; Part I, Item 3. Quantitative and Qualitative Disclosures About Market Risk; and Part II, Item 1A. Risk Factors, and elsewhere, and (3) the other reports we file with the United States Securities and Exchange Commission.

Important factors that could cause actual results to differ from those in our forward-looking statements include (without limitation):

● The effect of political, economic and market conditions and geopolitical events;

● The logistical and other challenges inherent in operating in numerous different countries;

● The actions and initiatives of current and potential competitors;

● The level and volatility of real estate prices, interest rates, currency values and other market indices;

● The outcome of pending litigation; and

● The impact of current, pending and future legislation and regulation.

Moreover, there can be no assurance future dividends will be declared since the actual declaration of future dividends, and the establishment of record and payment dates, remains subject to final determination by JLL's Board of Directors.

Accordingly, we caution our readers not to place undue reliance on forward-looking statements, which speak only as of the date on which they are made. Except to the extent required by applicable securities law, JLL expressly disclaims any obligation or undertaking to publicly update or revise any forward-looking statements to reflect any changes in events or circumstances or in its expectations or results.

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Item 3. Quantitative and Qualitative Disclosures About Market Risk

MARKET AND OTHER RISK FACTORS

Market Risk

The principal market risks we face due to the risk of loss arising from adverse changes in market rates and prices are:

● Interest rates on the Facility; and

● Foreign exchange risks.

In the normal course of business, we manage these risks through a variety of strategies, including hedging transactions using various derivative financial instruments such as foreign currency forward contracts. We enter into derivative instruments with high credit-quality counterparties and diversify our positions across such counterparties in order to reduce our exposure to credit losses. We do not enter into derivative transactions for trading or speculative purposes.

Interest Rates

We centrally manage our debt, considering investment opportunities and risks, tax consequences, and overall financing strategies. We are primarily exposed to interest rate risk on our Facility, which had a borrowing capacity of $2.75 billion as of September 30, 2019. The Facility consists of revolving credit available for working capital, investments, capital expenditures, and acquisitions. Our average outstanding borrowings under the Facility for the three and nine months ended September 30, 2019 was $1,408.5 million and $763.9 million, respectively, with an effective interest rate of 3.1% for both periods. We had $1,125.0 million outstanding under the Facility and outstanding letters of credit of $0.8 million as of September 30, 2019. The Facility bears a variable rate of interest based on market rates.

Our $275.0 million of Long-term senior notes (the "Notes") are due in November 2022 and bear interest at an annual rate of 4.4%, subject to adjustment if a credit rating assigned to the Notes is downgraded below an investment grade rating (or subsequently upgraded). Our €350.0 million of senior unsecured notes ("Euro Notes"), including €175.0 million due in June 2027 and €175.0 million due in June 2029, bear interest at an annual rate of 1.96% and 2.21%, respectively. The issuance of the Notes and the Euro Notes at fixed interest rates has helped to limit our exposure to movements in interest rates.

Our overall interest rate risk management objectives are to limit the impact of interest rate changes on earnings and cash flows and to minimize our overall borrowing costs. To achieve these objectives, in the past we have entered into derivative financial instruments such as interest rate swap agreements when appropriate and we may do so in the future. We did not enter into any such agreements in 2018 or the first nine months of 2019, and we had no such agreements outstanding as of September 30, 2019.

We assess interest rate sensitivity to estimate the potential effect of rising short-term interest rates on our variable-rate debt. If short-term interest rates were 50 basis points higher during 2019 on our variable-rate debt, our results would reflect an increase of $3.8 million to Interest expense, net of interest income, for the nine months ended September 30, 2019.

Foreign Exchange

Foreign exchange risk is the risk we will incur economic losses due to adverse changes in foreign currency exchange rates. Our revenue from outside of the United States totaled 44% and 48% of our Total revenue for the nine months ended September 30, 2019 and 2018, respectively. Operating in international markets means we are exposed to movements in foreign exchange rates, most significantly by the British pound (9% and 10% of Total revenue for the nine months ended September 30, 2019 and 2018, respectively) and the euro (8% and 9% of Total revenue for the nine months ended September 30, 2019 and 2018, respectively).

We mitigate our foreign currency exchange risk principally by (1) establishing local operations in the markets we serve and (2) invoicing customers in the same currency as the source of the costs. The impact of translating expenses incurred in foreign currencies into U.S. dollars reduces the impact of translating revenue earned in foreign currencies into U.S. dollars. In addition, British pound and Singapore dollar expenses incurred as a result of our regional headquarters being located in London and Singapore have historically acted as partial operational hedges against our translation exposures to those currencies.

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To show the impact foreign currencies have on our results of operations, we present the change in local currency for revenue and operating expenses on a consolidated basis and by operating segment in Management's Discussion and Analysis of Financial Condition and Results of Operations included herein. The change in local currency represents the change assuming no movement in foreign exchange rates from the prior year. On a year-over-year basis, for the three months ended September 30, 2019, our consolidated Revenue increased 13% in U.S. dollars and 15% in local currency, and our Operating income decreased 10% in U.S. dollars and local currency, respectively. For additional detail of the impact of foreign exchange rates on our results of operations, see Management's Discussion and Analysis of Financial Condition and Results of Operations included herein.

We enter into forward foreign currency exchange contracts to manage currency risks associated with intercompany lending and cash management practices. As of September 30, 2019, we had forward exchange contracts in effect with a gross notional value of $2.06 billion ($0.64 billion on a net basis). Net gains or losses are generally offset by associated intercompany loans.

Disclosure of Limitations

As the information presented above includes only those exposures that exist as of September 30, 2019, it does not consider those exposures or positions which could arise after that date. The information we present has limited predictive value. As a result, the ultimate realized gain or loss with respect to interest rate and foreign currency fluctuations will depend on the exposures that arise during the applicable period, the hedging strategies at the time, and interest and foreign currency rates.

For other risk factors inherent in our business, see Item 1A. Risk Factors in our 2018 Annual Report on Form 10-K.

Item 4. Controls and Procedures

The Company has established disclosure controls and procedures to ensure material information relating to the Company, including its consolidated subsidiaries, is made known to the officers who certify the Company's financial reports and to the other members of senior management and the Board of Directors.

Under the supervision and with the participation of the Company's management, including our Chief Executive Officer and Chief Financial Officer, we conducted an evaluation of the Company's disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934). Based on this evaluation, our Chief Executive Officer and Chief Financial Officer concluded our disclosure controls and procedures were effective as of the end of the period covered by this report. There were no changes in the Company's internal control over financial reporting during the quarter ended September 30, 2019, that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial reporting, except as noted below.

On July 1, 2019, the Company acquired HFF. See Note 5, Business Combinations, Goodwill and Other Intangible Assets of the Notes to Condensed Consolidated Financial Statements. Management elected to exclude HFF from the Company's assessment of internal control over financial reporting at September 30, 2019 as permitted under SEC rules.

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Part II. Other Information

Item 1. Legal Proceedings

We are a defendant or plaintiff in various litigation matters arising in the ordinary course of business, some of which involve claims for damages that are substantial in amount. Many of these litigation matters are covered by insurance (including insurance provided through a captive insurance company), although they may nevertheless be subject to large deductibles and the amounts being claimed may exceed the available insurance. Although we cannot determine the ultimate liability for these matters based upon information currently available, we believe the ultimate resolution of such claims and litigation will not have a material adverse effect on our financial position, results of operations or liquidity.

Item 1A. Risk Factors

Other than as discussed below, there have been no material changes to our risk factors as previously disclosed in our Annual Report on Form 10-K for the year ended December 31, 2018.

Following the acquisition of HFF, Inc., which closed on July 1, 2019, we updated the strategic risk factor RISKS INHERENT IN MAKING ACQUISITIONS AND ENTERING INTO JOINT VENTURES. The following is the full amended risk factor.

Historically, a significant component of our growth has been generated by acquisitions. Any future growth through acquisitions will depend in part on the continued availability of suitable acquisitions at favorable prices and with advantageous terms and conditions, which may not be available to us. Over the last ten years, we completed nearly 90 acquisitions as part of our global growth strategy, with 48 acquisitions completed in 2015 and 2016. In 2017 and 2018, we intentionally reduced the pace of acquisitions to focus on the continued integration of companies we previously acquired. On July 1, 2019, we completed the largest acquisition in our history, acquiring HFF, Inc.

Acquisitions subject us to a number of significant risks, any of which may prevent us from realizing the anticipated benefits or synergies of the acquisition. The integration of companies is a complex and time-consuming process that could significantly disrupt the businesses of JLL and the acquired company. The challenges involved in integration and realizing the benefits of an acquisition include:

• Diversion of management attention and financial resources from existing operations

• Difficulties in integrating cultures, compensation structures, operations, existing contracts, accounting processes and methodologies, technology, and in realizing the anticipated synergies of the combined businesses

• Unforeseen expenses or delays associated with the integration or acquisition

• Failure to identify potential liabilities and improper accounting practices during the due diligence process

• Reduction in employee morale and loss of management and other employees of JLL and/or the acquired business

• Inability to retain clients of JLL and/or the acquired business

• Exposure to legal, environmental, employment, professional standards, bribery, money-laundering, ethics, antitrust and other types of claims for improper activities of the acquired business prior to acquisition, including those that may not have been adequately identified during the pre-acquisition due diligence investigation or those which the legal documentation associated with the transaction did not successfully terminate or transfer

• Addition of business lines in which we have not previously engaged or geographical locations where we have not previously conducted business

• Indebtedness incurred may decrease our business flexibility and adversely affect our business

• Making any necessary modifications to internal financial controls to comply with the Sarbanes-Oxley Act of 2002 and the rules and regulations promulgated thereunder

• Potential impairment of intangible assets, including goodwill, which could adversely affect our reported results

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Many of these factors will be outside of our control and our failure to meet any one of them could have a material adverse effect. For example, liabilities that we may either knowingly or inadvertently assume may not be fully insured. In addition, the price we pay or other resources that we devote to an acquisition may exceed the value we realize, or the value we could have realized if we had reallocated the consideration payable for the acquisition or other resources to another opportunity.

To a much lesser degree, we have occasionally entered into joint ventures to conduct certain businesses or enter new geographies, and we will consider doing so in appropriate situations in the future. Joint ventures have many of the same risk characteristics as we discuss above with respect to acquisitions, particularly with respect to the due diligence and ongoing relationship with joint venture partners, given that each partner has inherently less control in a joint venture and will be subject to the authority and economics of the particular structure that is negotiated. Given a particular structure, we may not have the authority to direct the management and policies of the joint venture. If a joint venture participant acts contrary to our interest’s it could harm our brand, business, results of operations and financial condition.

Item 5. Other Information

Corporate Governance

Our policies and practices reflect corporate governance initiatives we believe comply with the listing requirements of the New York Stock Exchange, on which our common stock is traded, the corporate governance requirements of the Sarbanes-Oxley Act of 2002 as currently in effect, various regulations issued by the SEC and certain provisions of the General Corporation Law in the State of Maryland, where JLL is incorporated. We maintain a corporate governance section on our public website which includes key information about our corporate governance initiatives, such as our Corporate Governance Guidelines, Charters for the three Committees of our Board of Directors, a Statement of Qualifications of Members of the Board of Directors and our Code of Business Ethics. The Board of Directors regularly reviews corporate governance developments and modifies our Guidelines and Charters as warranted. The corporate governance section can be found on our website at www.us.jll.com by clicking "Investor Relations" and then "Governance."

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Corporate Officers

The names and titles of our corporate executive officers, as of September 30, 2019, were as follows:

Global Executive Board

Christian Ulbrich

Chief Executive Officer and President

Stephanie Plaines

Chief Financial Officer

Richard Bloxam

Chief Executive Officer, Global Capital Markets

Anthony Couse

Chief Executive Officer, Asia Pacific

Guy Grainger

Chief Executive Officer, Europe, Middle East and Africa

Jeff A. Jacobson

Chief Executive Officer, LaSalle Investment Management

Patricia Maxson

Chief Administrative Officer

Neil Murray¹

Chief Executive Officer, Global Corporate Solutions

Gregory P. O'Brien

Chief Executive Officer, Americas

¹ Effective June 1, 2019, Mr. Murray succeeded John Forrest as Chief Executive Officer, Global Corporate Solutions

Additional Global Corporate Officers

Mary E. Bilbrey	James S. Jasionowski
Chief Human Resources Officer	Chief Tax Officer
Louis F. Bowers	Judith I. Tempelman
Controller	Head of Corporate Development
Bryan J. Duncan	Alan Tse
Treasurer	Chief Legal Officer and Corporate Secretary
Allan Frazier
Chief Information Officer

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Item 6. Exhibits

Exhibit Number	Description
10.1*	Letter Agreement dated September 22, 2019 between Jones Lang LaSalle Incorporated and Mihir Shah
10.2*	Letter Agreement dated September 22, 2019 between Jones Lang LaSalle Incorporated and Yishai Lerner
31.1*	Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
31.2*	Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
32.1*	Certification of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002
101.INS	Inline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document
101.SCH	Inline XBRL Taxonomy Extension Schema Document
101.CAL	Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF	Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB	Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE	Inline XBRL Taxonomy Extension Presentation Linkbase Document
104	Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

 *Filed herewith

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Signature

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on the 6th day of November, 2019.

                    

JONES LANG LASALLE INCORPORATED
By:	/s/ Stephanie Plaines
	Stephanie Plaines
	Executive Vice President and Chief Financial Officer
	(Authorized Officer and Principal Financial Officer)

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