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STOCK-BASED COMPENSATION (Details) (USD $)
3 Months Ended 9 Months Ended 12 Months Ended
Oct. 31, 2012
Oct. 31, 2011
Oct. 31, 2012
Oct. 31, 2011
Jan. 31, 2012
STOCK-BASED COMPENSATION [Abstract]          
Increase in the number of shares of Class A Common Stock reserved for issuance (in shares) 2,000,000   2,000,000    
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]          
Share-based Compensation $ 1,139,000 $ 1,228,000 $ 3,606,000 $ 3,502,000  
Weighted average assumptions used to value Option/SAR [Abstract]          
Expected life     4 years 7 months 10 days [1] 3 years 9 months 22 days [1]  
Risk free interest rate (in hundredths)     0.69% [2] 1.16% [2]  
Volatility (in hundredths)     61.00% [3] 66.00% [3]  
Dividend rate (in hundredths)     2.25% [4] 2.38% [4]  
Weighted Average Exercise Price per Share [Abstract]          
Outstanding at beginning of period (in dollars per shares)     $ 11.34 $ 11.33 $ 11.33
Granted (in dollars per shares)     $ 12.90   $ 10.28
Exercised (in dollars per shares)     $ 8.21   $ 8.08
Expired (in dollars per shares)     $ 22.37   $ 14.28
Forfeited (in dollars per shares)     $ 9.50   $ 9.26
Outstanding at end of period (in dollars per shares) $ 11.07   $ 11.07   $ 11.34
Vested and expected to vest (in dollars per share) $ 11.08 [5]   $ 11.08 [5]    
Vested and exercisable (in dollars per share) $ 11.25   $ 11.25    
Additional disclosures [Abstract]          
Weighted average remaining contractual term, outstanding at end of period     5 years    
Weighted average remaining contractual term, vested and expected to vest at end of period     4 years 10 months 24 days [5]    
Weighted average remaining contractual term, vested and exercisable at end of period     3 years 3 months 18 days    
Aggregate intrinsic value, outstanding at end of period 5,513,000   5,513,000    
Aggregate intrinsic value, vested and expected to vest at end of period 5,405,000 [5]   5,405,000 [5]    
Aggregate intrinsic value, vested and exercisable at end of period 3,172,000   3,172,000    
Total intrinsic value of stock options or SARs exercised 100,000 0 1,100,000 200,000  
Weighted average grant date fair value of SARs granted $ 4.83 $ 4.60 $ 5.37 $ 4.16  
Number of shares withheld for payment of taxes (in shares) 4,000   30,000    
Value of shares withheld for payment of taxes 51,000   404,000    
Total unrecognized compensation cost 5,900,000   5,900,000    
Weighted-average period to recognize total unrecognized compensation cost     2 years 9 months 18 days    
Weighted Average Grant Date Fair Value [Abstract]          
Restricted stock at beginning of period (in dollars per share)     $ 9.32 $ 10.02 $ 10.02
Granted (in dollars per share)     $ 12.20   $ 9.32
Vested (in dollars per share)     $ 9.84 [6]   $ 11.02 [6]
Forfeited (in dollars per share)     $ 10.98   $ 9.35
Restricted stock at end of period (in dollars per share) $ 10.49   $ 10.49   $ 9.32
SARs [Member]
         
Stock Options/SARs [Roll Forward]          
Outstanding at beginning of period (in shares)     2,871,000 2,653,000 2,653,000
Granted (in shares)     570,000   502,000
Exercised (in shares)     (226,000)   (164,000)
Expired (in shares)     (219,000)   (46,000)
Forfeited (in shares)     (23,000)   (74,000)
Outstanding at end of period (in shares) 2,973,000   2,973,000   2,871,000
Vested and expected to vest (in shares) 2,905,000 [5]   2,905,000 [5]    
Vested and exercisable (in shares) 1,496,000   1,496,000    
RSUs [Member]
         
Additional disclosures [Abstract]          
Number of shares withheld for payment of taxes (in shares) 22,000   57,000    
Value of shares withheld for payment of taxes 276,000   710,000    
Total unrecognized compensation cost 3,200,000   3,200,000    
Weighted-average period to recognize total unrecognized compensation cost     2 years 10 months 24 days    
Summary of activity of RSUs [Roll Forward]          
Restricted stock at beginning of period (in shares)     414,000 435,000 435,000
Granted (in shares)     201,000   174,000
Vested (in shares)     (223,000) [6]   (178,000) [6]
Forfeited (in shares)     (5,000)   (17,000)
Restricted stock at end of period (in shares) 387,000   387,000   414,000
Cost of Maintenance, Subscription and Other Revenue [Member]
         
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]          
Share-based Compensation 48,000 47,000 155,000 155,000  
Cost of Professional Services [Member]
         
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]          
Share-based Compensation 124,000 136,000 375,000 435,000  
Sales and Marketing [Member]
         
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]          
Share-based Compensation 209,000 230,000 646,000 666,000  
Research and Development [Member]
         
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]          
Share-based Compensation 166,000 171,000 516,000 526,000  
General and Administrative [Member]
         
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]          
Share-based Compensation $ 592,000 $ 644,000 $ 1,914,000 $ 1,720,000  
[1] The expected life of SARs granted under the stock-based compensation plans is based on historical vested stock option and SAR exercise and post-vest forfeiture patterns and includes an estimate of the expected term for stock options and SARs that were fully vested and outstanding.
[2] The risk-free interest rate is based on the U.S. Treasury yield for a term consistent with the expected life of SARs in effect at the time of grant.
[3] The Company estimates the volatility of its common stock at the date of grant based on the historical volatility of the Company's common stock for a period equivalent to the expected life of the SARs, which it believes is representative of the expected volatility over the expected life of the SARs.
[4] The Company expects to continue paying quarterly dividends at the same rate as the three months ending on October 31, 2012.
[5] The expected-to-vest SARs are the result of applying the pre-vesting forfeiture rate assumptions to total outstanding SARs.
[6] The number of RSUs vested includes shares withheld on behalf of employees to satisfy statutory tax withholding requirements.