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Mortgage Servicing Rights - Summary of Income and Fees (Details) - Residential first mortgage loans - USD ($)
$ in Millions
3 Months Ended 6 Months Ended
Jun. 30, 2022
Jun. 30, 2021
Jun. 30, 2022
Jun. 30, 2021
Servicing Assets at Fair Value [Line Items]        
Decreases in MSR fair value due to pay-offs, pay-downs, run-off, model changes, and other $ (15) $ (32) $ (23) $ (71)
Changes in fair value due to interest rate risk 49 (22) 96 51
Net return (loss) on mortgage servicing rights        
Servicing Assets at Fair Value [Line Items]        
Servicing fees, ancillary income and late fees 32 29 62 60
Decreases in MSR fair value due to pay-offs, pay-downs, run-off, model changes, and other (15) (32) (23) (71)
Changes in fair value due to interest rate risk 49 (22) 96 51
Loss on MSR derivatives (43) 27 (84) (38)
Net transaction costs (1) (7) 0 (7)
Total return included in net return on mortgage servicing rights 22 (5) 51 (5)
Loan administration income on mortgage loans subserviced        
Servicing Assets at Fair Value [Line Items]        
Servicing fees, ancillary income and late fees 37 33 74 65
Charges on subserviced custodial balances (4) (2) (6) (5)
Other servicing charges 0 (2) (2) (5)
Total income on mortgage loans subserviced, included in loan administration $ 33 $ 29 $ 66 $ 55