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Mortgage Servicing Rights - Summary of Income and Fees (Details) - Residential first mortgage - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Servicing Assets at Fair Value      
Decrease in MSR fair value due to pay-offs, pay-downs, run-off, model changes and other $ (99) $ (109) $ (89)
Changes in fair value due to interest rate risk 57 (50) (76)
Net (loss) return on mortgage servicing rights      
Servicing Assets at Fair Value      
Servicing fees, ancillary income and late fees 115 107 96
Decrease in MSR fair value due to pay-offs, pay-downs, run-off, model changes and other (99) (109) (89)
Changes in fair value due to interest rate risk 57 (50) (76)
Gain (loss) on MSR derivatives (37) 65 76
Net transaction costs (13) (3) (1)
Total return (loss) included in net return on mortgage servicing rights 23 10 6
Loan administration income      
Servicing Assets at Fair Value      
Servicing fees, ancillary income and late fees 140 126 106
Charges on subserviced custodial balances (10) (29) (67)
Other servicing charges (9) (13) (9)
Total income on mortgage loans subserviced, included in loan administration $ 121 $ 84 $ 30