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Fair Value Measurements (Tables)
9 Months Ended
Sep. 30, 2020
Fair Value Disclosures [Abstract]  
Financial Instruments Carried at Fair Value The following tables present the financial instruments carried at fair value by caption on the Consolidated Statement of Financial Condition and by level in the valuation hierarchy.
September 30, 2020
Level 1Level 2Level 3Total Fair Value
(Dollars in millions)
Investment securities available-for-sale
Agency - Commercial$— $1,171 $— $1,171 
Agency - Residential— 837 — 837 
Municipal obligations— 30 — 30 
Corporate debt obligations— 77 — 77 
Other MBS— 49 — 49 
Certificate of deposits— — 
Loans held-for-sale
Residential first mortgage loans— 5,349 — 5,349 
Loans held-for-investment
Residential first mortgage loans— 12 — 12 
Home equity— — 
Mortgage servicing rights— — 323 323 
Derivative assets
Rate lock commitments (fallout-adjusted)— — 257 257 
Futures— — — — 
Mortgage-backed securities forwards— — 
Interest rate swaps and swaptions— 66 — 66 
Total assets at fair value$— $7,601 $582 $8,183 
Derivative liabilities
Mortgage backed securities forwards$— $(37)$— $(37)
Interest rate swaps— (9)— (9)
DOJ Liability— — (35)(35)
Total liabilities at fair value$— $(46)$(35)$(81)
December 31, 2019
  Level 1Level 2Level 3Total Fair Value
(Dollars in millions)
Investment securities available-for-sale
Agency - Commercial$— $947 $— $947 
Agency - Residential— 1,015 — 1,015 
Municipal obligations— 31 — 31 
Corporate debt obligations— 77 — 77 
Other MBS— 45 — 45 
Certificate of Deposit— — 
Loans held-for-sale
Residential first mortgage loans— 5,219 — 5,219 
Loans held-for-investment
Residential first mortgage loans— 10 — 10 
Home equity— — 
Mortgage servicing rights— — 291 291 
Derivative assets
Rate lock commitments (fallout-adjusted)— — 34 34 
Mortgage-backed securities forwards— — 
Interest rate swaps and swaptions— 26 — 26 
Total assets at fair value$— $7,373 $327 $7,700 
Derivative liabilities
Rate lock commitments (fallout-adjusted)$— $— $(1)$(1)
Mortgage-backed securities forwards— (9)— (9)
Interest rate swaps— (8)— (8)
DOJ Liability— — (35)(35)
Contingent consideration— — (10)(10)
Total liabilities at fair value$— $(17)$(46)$(63)
Roll Forward of Financial Instruments Classified as Level 3 The following tables include a roll forward of the Consolidated Statements of Financial Condition amounts (including the change in fair value) for financial instruments classified by us within Level 3 of the valuation hierarchy:
Balance at
Beginning of
Period
Total Gains (Losses) Recorded in Earnings (1)Purchases / ClosingsSalesSettlementTransfers OutBalance at
End of 
Period
(Dollars in millions)
Three Months Ended September 30, 2020
Assets
Loans held-for-investment
Home equity$$— $— $— $— $— $
Mortgage servicing rights (2)261 (23)85 — — — 323 
Rate lock commitments (net) (2)(3)205 90 333 — — (371)257 
Totals$468 $67 $418 $— $— $(371)$582 
Liabilities
DOJ Liability$(35)$— $— $— $— $— $(35)
Contingent consideration(27)— — — 27 — — 
Totals$(62)$— $— $— $27 $— $(35)
Three Months Ended September 30, 2019
Assets
Loans held-for-investment
Home equity$$— $— $— $— $— $
Mortgage servicing rights (2)316 (58)39 (12)— — 285 
Rate lock commitments (net) (2)(3)50 20 113 — — (133)50 
Totals$368 $(38)$152 $(12)$— $(133)$337 
Liabilities
DOJ Liability$(35)$— $— $— $— $— $(35)
Contingent consideration(7)(4)— — — (8)
Totals$(42)$(4)$— $— $$— $(43)
(1)There were no unrealized gains (losses) recorded in OCI during the three months ended September 30, 2020 and 2019.
(2)We utilized swaptions, futures, forward agency and loan sales and interest rate swaps to manage the risk associated with mortgage servicing rights and rate lock commitments. Gains and losses for individual lines do not reflect the effect of our risk management activities related to such Level 3 instruments.
(3)Rate lock commitments are reported on a fallout-adjusted basis. Transfers out of Level 3 represent the settlement value of the commitments that are transferred to LHFS, which are classified as Level 2 assets.
Balance at
Beginning of
Period
Total Gains (Losses) Recorded in Earnings (1)Purchases / ClosingsSalesSettlementTransfers OutBalance at
End of 
Period
(Dollars in millions)
Nine Months Ended September 30, 2020
Assets
Loans held-for-investment
Home equity$$— $— $— $— $— $
Mortgage servicing rights (2)291 (131)209 (46)— — 323 
Rate lock commitments (net) (2)(3)34 274 805 — — (856)257 
Totals$327 $143 $1,014 $(46)$— $(856)$582 
Liabilities
DOJ Liability$(35)$— $— $— $— $— $(35)
Contingent consideration(10)(17)— — 27 — — 
Totals$(45)$(17)$— $— $27 $— $(35)
Nine Months Ended September 30, 2019
Assets
Loans held-for-investment
Home equity$$— $— $— $— $— $
Mortgage servicing rights (2)290 (151)203 (57)— — 285 
Rate lock commitments (net) (2)(3)20 75 245 — — (290)50 
Totals$312 $(76)$448 $(57)$— $(290)$337 
Liabilities
DOJ Liability$(60)$25 $— $— $— $— $(35)
Contingent consideration(6)(5)— — — (8)
Totals$(66)$20 $— $— $$— $(43)
(1)There were no unrealized gains (losses) recorded in OCI during the nine months ended September 30, 2020 and 2019.
(2)We utilized swaptions, futures, forward agency and loan sales and interest rate swaps to manage the risk associated with mortgage servicing rights and rate lock commitments. Gains and losses for individual lines do not reflect the effect of our risk management activities related to such Level 3 instruments.
(3)Rate lock commitments are reported on a fallout-adjusted basis. Transfers out of Level 3 represent the settlement value of the commitments that are transferred to LHFS, which are classified as Level 2 assets.
Quantitative Information about Recurring Level 3 Fair Value Instruments The following tables present the quantitative information about recurring Level 3 fair value financial instruments and the fair value measurements as of:
Fair ValueValuation TechniqueUnobservable InputRange (Weighted Average)
(Dollars in millions)
September 30, 2020
Assets
Loans held-for-investment
Home equity$Discounted cash flowsDiscount rate
Constant prepayment rate
Constant default rate
7.2% -10.8% (9.0%)
23.1% - 34.7% (28.9%)
1.7%-2.6% (2.2%)
(1)
Mortgage servicing rights$323 Discounted cash flowsOption adjusted spread
Constant prepayment rate
Weighted average cost to service per loan
3.7% - 21.2% (7.6%)
0% - 14.3% (11.4%)
$67 - $95 ($82)
(1)
Rate lock commitments (net)$257 Consensus pricingClosing pull-through rate
80.6% - 87.2% (81.9%)
(1)
Liabilities
DOJ Liability$(35)Discounted cash flowsSee description belowSee description below

Fair ValueValuation TechniqueUnobservable InputRange (Weighted Average)
(Dollars in millions)
December 31, 2019
Assets
Loans held-for-investment
Home equity$Discounted cash flowsDiscount rate
Constant prepayment rate
Constant default rate
7.2% -10.8% (9.0%)
13.0% - 19.5% (16.2%)
2.7%-4.0% (3.3%)
(1)
Mortgage servicing rights$291 Discounted cash flowsOption adjusted spread
Constant prepayment rate
Weighted average cost to service per loan
2.4% - 20.4% (5.3%)
0% - 12.3% (10.6%)
$67 - $95 ($84)
(1)
Rate lock commitments (net)$34 Consensus pricingOrigination pull-through rate
80.0% - 87.2% (81.5%)
(1)
Liabilities
DOJ Liability$(35)Discounted cash flowsSee description belowSee description below
Contingent consideration$(10)Discounted cash flowsSee description belowSee description below(2)
(1)Unobservable inputs were weighted by their relative fair value of the instruments.
(2)Unobservable inputs were not weighted as only one instrument exists.
Assets Measured at Fair Value on a Nonrecurring Basis The following table presents assets measured at fair value on a nonrecurring basis:
Total (1)Level 2Level 3Losses
 (Dollars in millions)
September 30, 2020
Loans held-for-sale (2)$14 $14 $— $(1)
Impaired loans held-for-investment (2)
Residential first mortgage loans21 — 21 (3)
Repossessed assets (3)— (3)
Totals$41 $14 $27 $(7)
December 31, 2019
Loans held-for-sale (2)$$$— $(1)
Impaired loans held-for-investment (2)
Residential first mortgage loans14 — 14 (5)
Repossessed assets (3)10 — 10 (3)
Totals$30 $$24 $(9)
(1)The fair values are determined at various dates dependent upon when certain conditions were met requiring fair value measurement.
(2)Gains (losses) reflect fair value adjustments on assets for which we did not elect the fair value option.
(3)Gains (losses) reflect write downs of repossessed assets based on the estimated fair value of the specific assets.
Quantitative Information about Nonrecurring Level 3 Fair Value Financial Instruments The following table presents the quantitative information about nonrecurring Level 3 fair value financial instruments and the fair value measurements:
Fair ValueValuation TechniqueUnobservable InputRange (Weighted Average)
(Dollars in millions)
September 30, 2020
Impaired loans held-for-investment
Residential first mortgage loans$21 Fair value of collateralLoss severity discount
0% - 100% (12.4%)
(1)
Repossessed assets$Fair value of collateralLoss severity discount
0% - 96.3% (31.8%)
(1)
December 31, 2019
Impaired loans held-for-investment
Residential first mortgage loans$14 Fair value of collateralLoss severity discount
25% - 30% (25.9%)
(1)
Repossessed assets$10 Fair value of collateralLoss severity discount
0% - 100% (17.1%)
(1)
(1)Unobservable inputs were weighted by their relative fair value of the instruments.
Carrying Amount and Estimated Fair Value of Financial Instruments The following table presents the carrying amount and estimated fair value of financial instruments that are carried either at fair value, cost, or amortized cost:
 September 30, 2020
 Estimated Fair Value
Carrying ValueTotalLevel 1Level 2Level 3
 (Dollars in millions)
Assets
Cash and cash equivalents$280 $280 $280 $— $— 
Investment securities available-for-sale2,165 2,165 — 2,165 — 
Investment securities held-to-maturity440 458 — 458 — 
Loans held-for-sale5,372 5,372 — 5,372 — 
Loans held-for-investment16,476 16,266 — 12 16,254 
Loans with government guarantees2,500 2,480 — 2,480 — 
Mortgage servicing rights323 323 — — 323 
Federal Home Loan Bank stock377 377 — 377 — 
Bank owned life insurance355 355 — 355 — 
Repossessed assets— — 
Other assets, foreclosure claims22 22 — 22 — 
Derivative financial instruments, assets332 332 — 75 257 
Liabilities
Retail deposits
Demand deposits and savings accounts$(8,223)$(7,634)$— $(7,634)$— 
Certificates of deposit(1,525)(1,539)— (1,539)— 
Wholesale deposits(1,034)(1,053)— (1,053)— 
Government deposits(1,748)(1,703)— (1,703)— 
Company controlled deposits(7,416)(7,377)— (7,377)— 
Federal Home Loan Bank advances and other(3,426)(3,455)— (3,455)— 
Long-term debt(493)(449)— (449)— 
DOJ Liability(35)(35)— — (35)
Contingent consideration— — — — — 
Derivative financial instruments, liabilities(46)(46)— (46)— 
 December 31, 2019
 Estimated Fair Value
Carrying ValueTotalLevel 1Level 2Level 3
 (Dollars in millions)
Assets
Cash and cash equivalents$426 $426 $426 $— $— 
Investment securities available-for-sale2,116 2,116 — 2,116 — 
Investment securities held-to-maturity598 599 — 599 — 
Loans held-for-sale5,258 5,258 — 5,258 — 
Loans held-for-investment12,129 12,031 — 10 12,021 
Loans with government guarantees736 707 — 707 — 
Mortgage servicing rights291 291 — — 291 
Federal Home Loan Bank stock303 303 — 303 — 
Bank owned life insurance349 349 — 349 — 
Repossessed assets10 10 — — 10 
Other assets, foreclosure claims45 45 — 45 — 
Derivative financial instruments, assets62 88 — 54 34 
Liabilities
Retail deposits
Demand deposits and savings accounts$(6,811)$(6,050)$— $(6,050)$— 
Certificates of deposit(2,353)(2,368)— (2,368)— 
Wholesale deposits(633)(640)— (640)— 
Government deposits(1,213)(1,156)— (1,156)— 
Custodial deposits(4,136)(4,066)— (4,066)— 
Federal Home Loan Bank advances(4,815)(4,816)— (4,816)— 
Long-term debt(496)(462)— (462)— 
DOJ Liability(35)(35)— — (35)
Contingent consideration(10)(10)— — (10)
Derivative financial instruments, liabilities(18)(44)— (43)(1)
Changes in Fair Value Included in Earnings The following table reflects the change in fair value included in earnings of financial instruments for which the fair value option has been elected:
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
(Dollars in millions)
Assets
Loans held-for-sale
Net gain on loan sales$340 $97 $899 $272 
Loans held-for-investment
Other noninterest income$— $$— $
Liabilities
DOJ Liability
Other noninterest income$— $— $— $25 
Differences Between Aggregate Fair Value and Aggregate Remaining Contractual Principal Balance Outstanding
The following table reflects the difference between the aggregate fair value and aggregate remaining contractual principal balance outstanding for assets and liabilities for which the fair value option has been elected:
September 30, 2020December 31, 2019

UPBFair ValueFair Value Over / (Under) UPBUPBFair ValueFair Value Over / (Under) UPB
(Dollars in millions)
Assets
Nonaccrual loans
Loans held-for-sale$$$(1)$$$— 
Loans held-for-investment(1)(1)
Total nonaccrual loans$15 $13 $(2)$$$(1)
Other performing loans
Loans held-for-sale$5,125 $5,344 $219 $5,057 $5,216 $159 
Loans held-for-investment(1)— 
Total other performing loans$5,131 $5,349 $218 $5,065 $5,224 $159 
Total loans
Loans held-for-sale$5,131 $5,349 $218 $5,060 $5,219 $159 
Loans held-for-investment15 13 (2)13 12 (1)
Total loans$5,146 $5,362 $216 $5,073 $5,231 $158 
Liabilities
DOJ Liability (1)$(118)$(35)$83 $(118)$(35)$83 
(1)We are obligated to pay $118 million in installment payments upon meeting certain performance conditions, as described in Note 15 - Legal Proceedings, Contingencies and Commitments.