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Segment Information (Tables)
6 Months Ended
Jun. 30, 2020
Segment Reporting [Abstract]  
Financial Information by Business Segment The following tables present financial information by business segment for the periods indicated:
 Three Months Ended June 30, 2020
 Community BankingMortgage OriginationsMortgage ServicingOther (1)Total
(Dollars in millions)
Summary of Operations
Net interest income$133  $56  $ $(25) $168  
Provision (benefit) for credit losses(3) (2) —  107  102  
Net interest income after provision (benefit) for credit losses136  58   (132) 66  
Net gain on loan sales—  303  —  —  303  
Loan fees and charges—  22  19  —  41  
Loan administration (expense) income(1) (8) 36  (6) 21  
Net return on mortgage servicing rights—  (8) —  —  (8) 
Other noninterest income12   —   21  
Total noninterest income11  310  55   378  
Compensation and benefits24  38  11  43  116  
Commissions—  61  —  —  61  
Loan processing expense 14    25  
Other noninterest expense124  56  17  (103) 94  
Total noninterest expense149  169  37  (59) 296  
Income (loss) before indirect overhead allocations and income taxes(2) 199  22  (71) 148  
Indirect overhead allocation income (expense)(11) (15) (6) 32  —  
Provision (benefit) for income taxes(3) 39   (7) 32  
Net income (loss)$(10) $145  $13  $(32) $116  
Intersegment (expense) revenue$(69) $(34) $ $94  $—  
Average balances
Loans held-for-sale—  5,645  —  —  5,645  
Loans with government guarantees—  858  —  —  858  
Loans held-for-investment (2)10,878  2,688  —  30  13,596  
Total assets11,292  10,598  69  4,302  26,261  
Deposits10,747  —  6,222  746  17,715  
(1)Includes offsetting adjustments made to reclassify income and expenses relating to operating leases and custodial deposits for subservicing clients.
(2) Includes adjustment made to reclassify operating lease assets to loans held-for-investment.
Three Months Ended June 30, 2019
 Community BankingMortgage OriginationsMortgage ServicingOther (1)Total
(Dollars in millions)
Summary of Operations
Net interest income$98  $33  $ $ $138  
Provision for credit losses15   —   17  
Net interest income after provision for credit losses83  32    121  
Net gain (loss) on loan sales(2) 78  —  (1) 75  
Loan fees and charges—  17   (1) 24  
Loan administration (expense) income—  (5) 30  (19)  
Net return on mortgage servicing rights—   —    
Other noninterest income15   —  40  58  
Total noninterest income13  97  38  20  168  
Compensation and benefits25  27   32  90  
Commissions—  25  —  —  25  
Loan processing expense  10   21  
Other noninterest expense44  20  14  —  78  
Total noninterest expense71  80  30  33  214  
Income (loss) before indirect overhead allocations and income taxes25  49  11  (10) 75  
Indirect overhead allocation income (expense)(10) (10) (4) 24  —  
Provision for income taxes    14  
Net income$12  $31  $ $13  $61  
Intersegment (expense) revenue$(8) $ $ $(7) $—  
Average balances
Loans held-for-sale$19  $3,520  $—  $—  $3,539  
Loans with government guarantees—  502  —  —  502  
Loans held-for-investment (2)10,563  21  —  29  10,613  
Total assets11,061  5,045  48  3,812  19,966  
Deposits10,238  —  3,501  420  14,159  
(1)Includes offsetting adjustments made to reclassify income and expenses relating to operating leases and custodial deposits for subservicing clients.
(2) Includes adjustment made to reclassify operating lease assets to loans held-for-investment.
 Six Months Ended June 30, 2020
 Community BankingMortgage OriginationsMortgage ServicingOther (1)Total
(Dollars in millions)
Summary of Operations
Net interest income$237  $98  $ $(27) $316  
Provision (benefit) for credit losses (5) —  116  116  
Net interest income after provision (benefit) for credit losses232  103   (143) 200  
Net gain on loan sales—  393  —  —  393  
Loan fees and charges—  39  28  —  67  
Loan administration (expense) income(2) (15) 72  (22) 33  
Net loss on mortgage servicing rights—  (2) —  —  (2) 
Other noninterest income28   —  14  44  
Total noninterest income26  417  100  (8) 535  
Compensation and benefits51  69  21  77  218  
Commissions 89  —  —  90  
Loan processing expense 24  16   45  
Other noninterest expense168  82  36  (107) 179  
Total noninterest expense223  264  73  (28) 532  
Income (loss) before indirect overhead allocations and income taxes35  256  35  (123) 203  
Indirect overhead allocation income (expense)(20) (27) (11) 58  —  
Provision (benefit) for income taxes 48   (14) 42  
Net income (loss)$12  $181  $19  $(51) $161  
Intersegment (expense) revenue$(75) $(34) $17  $92  $—  
Average balances
Loans held-for-sale$—  $5,447  $—  $—  $5,447  
Loans with government guarantees—  834  —  —  834  
Loans held-for-investment (2)9,888  2,792  —  29  12,709  
Total assets10,340  10,207  59  4,231  24,837  
Deposits10,590  —  5,499  666  16,755  
(1)Includes offsetting adjustments made to reclassify income and expenses relating to operating leases and custodial deposits for subservicing clients.
(2) Includes adjustment made to reclassify operating lease assets to loans held-for-investment.
Six Months Ended June 30, 2019
 Community BankingMortgage OriginationsMortgage ServicingOther (1)Total
(Dollars in millions)
Summary of Operations
Net interest income$191  $66  $ $ $264  
Provision for credit losses16   —  —  17  
Net interest income after provision for credit losses175  65    247  
Net gain (loss) on loan sales(6) 129  —   124  
Loan fees and charges 27  14  (1) 41  
Loan administration (expense) income(2) (10) 59  (30) 17  
Net return on mortgage servicing rights—  11  —  —  11  
Other noninterest income28   —  49  84  
Total noninterest income21  164  73  19  277  
Compensation and benefits50  50  12  65  177  
Commissions—  38  —  —  38  
Loan processing expense 13  20   38  
Other noninterest expense83  38  29   152  
Total noninterest expense137  139  61  68  405  
Income (loss) before indirect overhead allocations and income taxes59  90  18  (48) 119  
Indirect overhead allocation income (expense)(20) (20) (9) 49  —  
Provision (benefit) for income taxes 15   (3) 22  
Net income$31  $55  $ $ $97  
Intersegment (expense) revenue$(8) $12  $12  $(16) $—  
Average balances
Loans held-for-sale$45  $3,358  $—  $—  $3,403  
Loans with government guarantees—  478  —  —  478  
Loans held-for-investment (2)9,847  16  —  30  9,893  
Total assets10,323  4,836  52  3,995  19,206  
Deposits10,111  —  3,017  408  13,536  
(1)Includes offsetting adjustments made to reclassify income and expenses relating to operating leases and custodial deposits for subservicing clients.
(2) Includes adjustment made to reclassify operating lease assets to loans held-for-investment.