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Fair Value Measurements - Differences Between Aggregate Fair Value and Aggregate Remaining Contractual Principal Balance Outstanding (Details) - USD ($)
$ in Millions
3 Months Ended
Feb. 24, 2012
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Fair Value, Option, Quantitative Disclosures [Line Items]        
Assets, unpaid principal balance (UPB)   $ 4,168   $ 5,073
Total assets at fair value   4,377   5,231
Assets, fair value over/(under) UPB   209   158
Litigation settlement        
Fair Value, Option, Quantitative Disclosures [Line Items]        
Litigation settlement payment amount $ 118      
Nonperforming        
Fair Value, Option, Quantitative Disclosures [Line Items]        
Assets, unpaid principal balance (UPB)   9   8
Total assets at fair value   7   7
Assets, fair value over/(under) UPB   (2)   (1)
Performing        
Fair Value, Option, Quantitative Disclosures [Line Items]        
Assets, unpaid principal balance (UPB)   4,159   5,065
Total assets at fair value   4,370   5,224
Assets, fair value over/(under) UPB   211   159
Loans held-for-sale        
Fair Value, Option, Quantitative Disclosures [Line Items]        
Assets, unpaid principal balance (UPB)   4,155   5,060
Total assets at fair value   4,365   5,219
Assets, fair value over/(under) UPB   210   159
Loans held-for-sale | Nonperforming        
Fair Value, Option, Quantitative Disclosures [Line Items]        
Assets, unpaid principal balance (UPB)   4   3
Total assets at fair value   3   3
Assets, fair value over/(under) UPB   (1)   0
Loans held-for-sale | Performing        
Fair Value, Option, Quantitative Disclosures [Line Items]        
Assets, unpaid principal balance (UPB)   4,151   5,057
Total assets at fair value   4,362   5,216
Assets, fair value over/(under) UPB   211   159
Loans held-for-investment        
Fair Value, Option, Quantitative Disclosures [Line Items]        
Assets, unpaid principal balance (UPB)   13   13
Total assets at fair value   12   12
Assets, fair value over/(under) UPB   (1)   (1)
Loans held-for-investment | Nonperforming        
Fair Value, Option, Quantitative Disclosures [Line Items]        
Assets, unpaid principal balance (UPB)   5   5
Total assets at fair value   4   4
Assets, fair value over/(under) UPB   (1)   (1)
Loans held-for-investment | Performing        
Fair Value, Option, Quantitative Disclosures [Line Items]        
Assets, unpaid principal balance (UPB)   8   8
Total assets at fair value   8   8
Assets, fair value over/(under) UPB   0   0
Litigation settlement        
Fair Value, Option, Quantitative Disclosures [Line Items]        
Liabilities, unpaid principal balance (UPB)   (118)   (118)
Long-term debt, fair value   (35)   (35)
Liabilities, fair value over/(under) UPB   83   $ 83
Net gain (loss) on loan sales | Loans held-for-sale        
Fair Value, Option, Quantitative Disclosures [Line Items]        
Changes in fair value, gain (loss)   $ 234 $ 79