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Mortgage Servicing Rights - Schedule of Changes in the Fair Value of Residential First Mortgage MSRs (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Servicing Asset at Fair Value      
Balance at beginning of period $ 290    
Fair value of MSRs at end of period 291 $ 290  
Residential first mortgage      
Servicing Asset at Fair Value      
Balance at beginning of period 290 291 $ 335
Additions from loans sold with servicing retained 223 356 288
Reductions from sales (57) (339) (310)
Decrease in MSR fair value due to pay-offs, pay-downs, run-off, model changes, and other     (31)
Changes in estimates of fair value due to interest rate risk     9
Fair value of MSRs at end of period 291 290 291
Net (loss) return on mortgage servicing rights | Residential first mortgage      
Servicing Asset at Fair Value      
Decrease in MSR fair value due to pay-offs, pay-downs, run-off, model changes, and other (89) (20) (31)
Changes in estimates of fair value due to interest rate risk $ (76) $ 2 $ 9