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Loans Held-for-Investment - Impaired Loans (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Financing Receivable, Impaired      
With no related allowance recorded, recorded investment $ 17 $ 14  
With no related allowance recorded, unpaid principal balance 25 20  
With an allowance recorded, recorded investment 36 41  
With an allowance recorded, unpaid principal balance 36 43  
With an allowance recorded, related allowance 11 11  
Total recorded investment 53 55  
Total unpaid principal balance 61 63  
Average Recorded Investment 70 60 $ 66
Interest Income Recognized 0 3 2
Residential first mortgage      
Financing Receivable, Impaired      
Average Recorded Investment   33 38
Interest Income Recognized   1 1
Home equity      
Financing Receivable, Impaired      
Average Recorded Investment   25 28
Interest Income Recognized   2 1
Other consumer      
Financing Receivable, Impaired      
Average Recorded Investment   0 0
Interest Income Recognized   0 0
Commercial and industrial      
Financing Receivable, Impaired      
Average Recorded Investment   2 0
Interest Income Recognized   0 $ 0
Other consumer | Residential first mortgage      
Financing Receivable, Impaired      
With no related allowance recorded, recorded investment 16 13  
With no related allowance recorded, unpaid principal balance 20 16  
With an allowance recorded, recorded investment 16 19  
With an allowance recorded, unpaid principal balance 16 20  
With an allowance recorded, related allowance 3 4  
Total recorded investment 32 32  
Total unpaid principal balance 36 36  
Average Recorded Investment 36    
Interest Income Recognized 0    
Other consumer | Home equity      
Financing Receivable, Impaired      
With no related allowance recorded, recorded investment 1 1  
With no related allowance recorded, unpaid principal balance 4 4  
With an allowance recorded, recorded investment 19 22  
With an allowance recorded, unpaid principal balance 19 23  
With an allowance recorded, related allowance 7 7  
Total recorded investment 20 23  
Total unpaid principal balance 23 27  
Average Recorded Investment 17    
Interest Income Recognized 0    
Other consumer | Other consumer      
Financing Receivable, Impaired      
With no related allowance recorded, recorded investment 0 0  
With no related allowance recorded, unpaid principal balance 1 0  
With an allowance recorded, recorded investment 1 0  
With an allowance recorded, unpaid principal balance 1 0  
With an allowance recorded, related allowance 1 0  
Total recorded investment 1 0  
Total unpaid principal balance 2 $ 0  
Average Recorded Investment 2    
Interest Income Recognized 0    
Commercial portfolio segment | Commercial and industrial      
Financing Receivable, Impaired      
Average Recorded Investment 15    
Interest Income Recognized $ 0