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Fair Value Measurements - Quantitative Information about Recurring Level 3 Fair Value Financial Instruments (Details) - Recurring - Level 3
$ in Millions
Dec. 31, 2019
USD ($)
orgination_pull-through_rate_per_loan
$ / loan
option_adjusted_spread_per_loan
discount_rate_per_loan
constant_default_rate_per_loan
constant_prepayment_rate_per_loan
Dec. 31, 2018
USD ($)
orgination_pull-through_rate_per_loan
$ / loan
option_adjusted_spread_per_loan
discount_rate_per_loan
constant_default_rate_per_loan
constant_prepayment_rate_per_loan
Home equity    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Loans held-for-investment | $ $ 2 $ 2
Home equity | Discount rate | Range (Weighted Average)    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Loans held for investment, fair value input (in percentage) | discount_rate_per_loan 0.072 0.072
Home equity | Discount rate | Maximum    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Loans held for investment, fair value input (in percentage) | discount_rate_per_loan 0.108 0.108
Home equity | Discount rate | Weighted Average    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Loans held for investment, fair value input (in percentage) | discount_rate_per_loan 0.090 0.090
Home equity | Constant prepayment rate | Range (Weighted Average)    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Loans held for investment, fair value input (in percentage) 0.130 0.136
Home equity | Constant prepayment rate | Maximum    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Loans held for investment, fair value input (in percentage) 0.195 0.203
Home equity | Constant prepayment rate | Weighted Average    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Loans held for investment, fair value input (in percentage) 0.162 0.169
Home equity | Constant default rate | Range (Weighted Average)    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Loans held for investment, fair value input (in percentage) | constant_default_rate_per_loan 0.027 0.030
Home equity | Constant default rate | Maximum    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Loans held for investment, fair value input (in percentage) | constant_default_rate_per_loan 0.040 0.046
Home equity | Constant default rate | Weighted Average    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Loans held for investment, fair value input (in percentage) | constant_default_rate_per_loan 0.033 0.038
Mortgage servicing rights    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Mortgage servicing rights | $ $ 291 $ 290
Mortgage servicing rights | Constant prepayment rate | Range (Weighted Average)    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Weighted average cost to service per loan (in dollars per loan) 0.000 0.000
Mortgage servicing rights | Constant prepayment rate | Maximum    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Weighted average cost to service per loan (in dollars per loan) 0.123 0.107
Mortgage servicing rights | Constant prepayment rate | Weighted Average    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Weighted average cost to service per loan (in dollars per loan) 0.106 0.096
Mortgage servicing rights | Option adjusted spread | Range (Weighted Average)    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Weighted average cost to service per loan (in dollars per loan) | option_adjusted_spread_per_loan 0.024 0.021
Mortgage servicing rights | Option adjusted spread | Maximum    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Weighted average cost to service per loan (in dollars per loan) | option_adjusted_spread_per_loan 0.204 0.259
Mortgage servicing rights | Option adjusted spread | Weighted Average    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Weighted average cost to service per loan (in dollars per loan) | option_adjusted_spread_per_loan 0.053 0.054
Mortgage servicing rights | Weighted average cost to service per loan | Range (Weighted Average)    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Weighted average cost to service per loan (in dollars per loan) | $ / loan 67 67
Mortgage servicing rights | Weighted average cost to service per loan | Maximum    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Weighted average cost to service per loan (in dollars per loan) | $ / loan 95 95
Mortgage servicing rights | Weighted average cost to service per loan | Weighted Average    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Weighted average cost to service per loan (in dollars per loan) | $ / loan 84 86
Rate lock commitments    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Derivative assets | $ $ 34 $ 20
Rate lock commitments | Origination pull-through rate | Range (Weighted Average)    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Rate lock commitment, fair value input (in percentage) | orgination_pull-through_rate_per_loan 0.800 0.750
Rate lock commitments | Origination pull-through rate | Maximum    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Rate lock commitment, fair value input (in percentage) | orgination_pull-through_rate_per_loan 0.872 0.872
Rate lock commitments | Origination pull-through rate | Weighted Average    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Rate lock commitment, fair value input (in percentage) | orgination_pull-through_rate_per_loan 0.815 0.768
DOJ litigation settlement    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
DOJ litigation settlement | $ $ (35) $ (60)
Contingent consideration    
Fair Value Inputs, Assets and Liabilities, Quantitative Information    
Contingent consideration | $ $ (10) $ (6)