Revenue Recognition (Tables)

12 Months Ended

Sep. 30, 2021

Revenue from Contract with Customer [Abstract]


Table 4.1: Revenue by Operating Segment and Service
	For the Year Ended September 30,
	2021		2020		2019
	(in thousands)
U.S. Services
Program administration	$	1,154,939	$	945,125	$	883,772
Assessments and appeals	138,297		141,446		136,109
Employment and children services	320,653		191,061		100,454
Other	48,221		51,642		56,153
Total U.S. Services	1,662,110		1,329,274		1,176,488
U.S. Federal Services
Program administration	1,273,850		1,288,741		779,573
Technology solutions	278,232		169,259		160,342
Assessments and appeals	341,202		175,337		171,282
Total U.S. Federal Services	1,893,284		1,633,337		1,111,197
Outside the U.S.
Workforce services	358,088		206,657		272,801
Assessments and appeals	225,314		218,704		252,447
Program administration	107,643		66,002		63,734
Other	8,046		7,563		10,148
Total Outside the U.S.	699,091		498,926		599,130
Total revenue	$	4,254,485	$	3,461,537	$	2,886,815

During fiscal year 2021, management changed the manner in which the products and services within the U.S. Services Segment are viewed. Accordingly, the business lines have been updated and historical balances adjusted to reflect our updated view of the business.


Table 4.2: Revenue by Contract Type
	For the Year Ended September 30,
	2021		2020		2019
	(in thousands)
Performance-based	$	1,416,562	$	1,109,153	$	1,193,075
Cost-plus	1,237,995		1,578,912		1,088,541
Fixed price	553,645		471,505		441,146
Time and materials	1,046,283		301,967		164,053
Total revenue	$	4,254,485	$	3,461,537	$	2,886,815


Table 4.3: Revenue by Customer Type
	For the Year Ended September 30,
	2021		2020		2019
	(in thousands)
New York State government agencies	$	371,917	$	355,282	$	362,724
Other U.S. state government agencies	1,282,638		988,945		804,213
Total U.S. state government agencies	1,654,555		1,344,227		1,166,937
United States Federal Government agencies	1,805,131		1,559,165		1,040,980
International government agencies	663,180		467,185		558,599
Other, including local municipalities and commercial customers	131,619		90,960		120,299
Total revenue	$	4,254,485	$	3,461,537	$	2,886,815


Table 4.4: Revenue by Geography
	For the Year Ended September 30,
	2021		2020		2019
	(in thousands)
United States	$	3,555,394	$	2,962,611	$	2,287,685
United Kingdom	286,432		246,334		293,695
Australia	244,995		147,156		198,795
Rest of world	167,664		105,436		106,640
Total revenue	$	4,254,485	$	3,461,537	$	2,886,815