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Revenue Recognition (Tables)
9 Months Ended
Jun. 30, 2020
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
By operating segment and service
Three Months Ended June 30,Nine Months Ended June 30,
(dollars in thousands)2020201920202019
Program administration$251,616  $212,638  $724,960  $651,343  
Assessments and appeals40,875  35,657  104,621  106,209  
Workforce and children services32,531  29,146  90,651  76,947  
Other11,928  13,691  37,697  41,583  
Total U.S. Health and Human Services$336,950  $291,132  $957,929  $876,082  
Program administration$362,973  $204,622  $949,071  $554,739  
Technology solutions42,101  39,994  130,172  116,870  
Assessments and appeals45,069  47,679  130,862  127,409  
Total U.S. Federal Services$450,143  $292,295  $1,210,105  $799,018  
Workforce and children services$55,046  $65,819  $146,968  $208,856  
Assessments and appeals42,468  62,152  167,397  192,233  
Program administration15,544  16,767  49,583  48,009  
Other1,186  2,545  5,719  7,651  
Total Outside the U.S.$114,244  $147,283  $369,667  $456,749  
Total revenue$901,337  $730,710  $2,537,701  $2,131,849  

By contract type
Three Months Ended June 30,Nine Months Ended June 30,
(dollars in thousands)2020201920202019
Performance-based$295,650  $260,052  $864,077  $834,531  
Cost-plus422,641  282,795  1,184,425  756,227  
Fixed price132,535  142,940  352,255  429,962  
Time and materials50,511  44,923  136,944  111,129  
Total revenue$901,337  $730,710  $2,537,701  $2,131,849  
By customer type
Three Months Ended June 30,Nine Months Ended June 30,
(dollars in thousands)2020201920202019
New York State government agencies$79,140  $90,295  $276,585  $271,865  
Other U.S. state government agencies265,608  204,272  692,689  601,044  
Total U.S. state government agencies344,748  294,567  969,274  872,909  
United States Federal Government agencies429,031  276,294  1,155,773  745,195  
International government agencies107,353  136,848  345,629  425,921  
Other, including local municipalities and commercial customers20,205  23,001  67,025  87,824  
Total revenue$901,337  $730,710  $2,537,701  $2,131,849  

By geography
Three Months Ended June 30,Nine Months Ended June 30,
(dollars in thousands)2020201920202019
United States of America$787,092  $583,428  $2,168,033  $1,675,101  
United Kingdom53,364  72,265  190,088  224,017  
Australia38,415  48,744  100,390  153,114  
Rest of world22,466  26,273  79,190  79,617  
Total revenue$901,337  $730,710  $2,537,701  $2,131,849  
Deferred Contract Cost
Three Months Ended June 30,Nine Months Ended June 30,
(dollars in thousands)2020201920202019
Deferred contract cost capitalization$2,268  $4,738  $6,263  $12,950  
Deferred contract cost amortization1,369  1,843  4,8664,663